Samsung SGHT399 Users Manual

DRAFT

Internal Use Only

4G LTE SMARTPHONE

This document is watermarked because certain important information in the document has not yet been verified. This document has been sent to you as a draft and for informational purposes only. The document should only be used for internal purposes and may not be distributed outside of Samsung, except to Samsung's carrier customer for testing purposes. Distributing the document outside of Samsung, except to Samsung's carrier customer for testing purposes could result in legal exposure to the company if the preliminary, unverified information in the draft turns out to be inaccurate.

User Manual

Please read this manual before operating your

phone and keep it for future reference.

DRAFT

Internal Use Only

Intellectual Property

All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.

Open Source Software

Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:

http://opensource.samsung.com

Disclaimer of Warranties; Exclusion of Liability

EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING

T399_UM_English_MHA_081913_F2

DRAFT

Internal Use Only

THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.

Modification of Software

SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.

USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.

SAFE™ (Samsung Approved For Enterprise)

SAFE™: "SAFE™" (Samsung for Enterprise) is a mark for a Samsung device which has been tested against Samsung's own internal criteria for interoperability with certain third party security-related solutions for MDM and VPN. The testing includes field testing with local network connection and menu tree testing which tests functionality of the solutions in conjunction with the Samsung device. During the testing, the device is tested with the security solutions to see if the solutions work with the device as described by the third party security solution providers. The testing, for example, includes field testing with local network connection and menu tree testing which tests functionality of the solutions in conjunction with the Samsung device. For more information about Samsung's SAFE™ program, please refer to

Disclaimer of Warranties: EXCEPT AS OTHERWISE PROVIDED IN THEIR STANDARD END USER LICENSE AND WARRANTY, TO THE FULL EXTENT PERMITTED BY LAW SAMSUNG ELECTRONICS CO., LTD., SAMSUNG TELECOMMUNICATIONS AMERICA, LLC, AND THEIR AFFILIATES (COLLECTIVELY REFERRED TO HEREIN AS THE "SAMSUNG ENTITIES") EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, INTEROPERABILITY OR NON-INFRINGEMENT, WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™

www.samsung.com/us/safe

DRAFT

Internal Use Only

DEVICES AND APPLICATIONS TESTED WITH SAFE™ DEVICES. IN NO EVENT SHALL THE SAMSUNG ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™ DEVICES OR APPLICATIONS TESTED WITH SAFE™ DEVICES. In addition, information technology security protection will be affected by features or functionality associated with, among other things the e-mail platform, master data management, and virtual private network solutions selected by the software provider, solution provider or user. Choice of an e-mail, master data management, and virtual private network solution is at the sole discretion of the software provider, solution provider or user and any associated effect on information technology security protection is solely the responsibility of the software provider, solution provider or user. For complete statement of limited warranty, please refer to

devices are sold. [101212]

www.samsung.com/us/safe

, available on the web and where Samsung smartphone and Galaxy Tab™

Samsung Telecommunications America (STA), LLC

Headquarters: 1301 E. Lookout Drive Richardson, TX 75082

Customer Care Center: 1000 Klein Rd. Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357)

DRAFT

Internal Use Only

Internet Address:

http://www.samsung.com

2013 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd.

Do you have questions about your Samsung Mobile Device? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:

www.samsung.com/us/support

Nuance®, VSuite™, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc., or its affiliates in the United States and/or other countries.

and NetFront™ are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan and other countries.

ACCESS The Bluetooth

registered trademarks and are wholly owned by the Bluetooth SIG. microSD™ and the microSD logo are Trademarks of the SD Card Association. Openwave Google, the Google logo, Android, the Android logo, Google Play, Gmail, Google Mail, Google Maps, Google Music, Google Talk,

Hangouts, Picasa, YouTube and other marks are trademarks of Google Inc. Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc. LTE is a trademark of ETSI Swype and the Swype logos are trademarks of Swype, Inc.

word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are

is a registered Trademark of Openwave, Inc.

DRAFT

Internal Use Only

Dynamic Noise Suppression from Audience

Your phone is equipped with an advanced voice processing chip that delivers clear mobile calls by suppressing background noise, intermittent sounds (like a siren or nearby conversation), and echoes, allowing you to hear and be heard nearly anywhere.

How Does It Work?

Based on the intelligence of the human hearing system, the technology:

•

Captures, evaluates and distinguishes all the sound signals surrounding your phone, and the person you're speaking with.

•

Then isolates the primary voice in conversation and filters out the background noise - so the person you're calling hears only your voice, without disturbing background noise.

•

Dynamically equalizes and adjusts voice volume to optimize your calling experience, so you can hear clearly and don't need to speak louder to overcome surrounding noise.

The noise suppression technology is built-in and already enabled in your new mobile phone. So it's ready to provide unsurpassed voice clarity with every call.

DRAFT

Internal Use Only

Table of Contents

Section 1: Getting Started .......................... 6

Understanding this User Manual . . . . . . . . . . . . 6

Battery Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Extending Your Battery Life . . . . . . . . . . . . . . 14

Switching the Device On or Off . . . . . . . . . . . . 15

Initial Device Configuration . . . . . . . . . . . . . . . 15

Restarting the Device . . . . . . . . . . . . . . . . . . . 18

Locking and Unlocking the Device . . . . . . . . . 18

Creating a Samsung Account . . . . . . . . . . . . . 18

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Visual Voicemail . . . . . . . . . . . . . . . . . . . . . . . 20

Task Manager . . . . . . . . . . . . . . . . . . . . . . . . 21

Section 2: Understanding Your Device .... 23

Features of Your Device . . . . . . . . . . . . . . . . . 23

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Side Views . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . 33

Screen Navigation . . . . . . . . . . . . . . . . . . . . . 37

Menu Navigation . . . . . . . . . . . . . . . . . . . . . . 39

Customizing the Screens . . . . . . . . . . . . . . . . 40

Section 3: Call Functions and

Contacts List ..............................................47

Displaying Your Phone Number . . . . . . . . . . . 47

Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . 47

Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . 48

Making Emergency Calls . . . . . . . . . . . . . . . . 49

Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . 50

Answering a Call . . . . . . . . . . . . . . . . . . . . . . 51

Managing Reject Calls . . . . . . . . . . . . . . . . . . 51

International Calls . . . . . . . . . . . . . . . . . . . . . 52

Pause Dialing . . . . . . . . . . . . . . . . . . . . . . . . . 53

Wait Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Redialing the Last Number . . . . . . . . . . . . . . . 54

Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . 54

In Call Options . . . . . . . . . . . . . . . . . . . . . . . . 56

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Internal Use Only

Logs Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Section 4: Entering Text ............................64

Text Input Methods . . . . . . . . . . . . . . . . . . . . .64

Selecting the Text Input Method . . . . . . . . . . .64

Entering Text Using Swype . . . . . . . . . . . . . . . 65

Using the Samsung Keyboard . . . . . . . . . . . . . 69

Using the Google Voice Typing . . . . . . . . . . . . . 72

Section 5: Contacts ...................................74

Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Contacts List . . . . . . . . . . . . . . . . . . . . . . . . . .74

Contact List Options . . . . . . . . . . . . . . . . . . . . 80

Contact Menu Options . . . . . . . . . . . . . . . . . . . 80

Contact Entry Options . . . . . . . . . . . . . . . . . . . 81

Linking Contact Information . . . . . . . . . . . . . . .82

Sending a Namecard . . . . . . . . . . . . . . . . . . . . 84

Copying Contact Information . . . . . . . . . . . . . .86

Synchronizing Contacts . . . . . . . . . . . . . . . . . . 87

Display Options . . . . . . . . . . . . . . . . . . . . . . . . 88

Adding more Contacts via Accounts and Sync .88

Additional Contact Options . . . . . . . . . . . . . . .89

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

The Favorites Tab . . . . . . . . . . . . . . . . . . . . . . 92

Section 6: Messaging ...............................93

Types of Messages . . . . . . . . . . . . . . . . . . . . .93

Creating and Sending Messages . . . . . . . . . . .93

Message Options . . . . . . . . . . . . . . . . . . . . . . .95

Viewing Newly Received Messages . . . . . . . . .98

Deleting Messages . . . . . . . . . . . . . . . . . . . .100

Message Search . . . . . . . . . . . . . . . . . . . . . .101

Messaging Settings . . . . . . . . . . . . . . . . . . . .101

Assigning Messages as Spam . . . . . . . . . . . .104

Accessing Your Spam Folder . . . . . . . . . . . . .106

Text Templates . . . . . . . . . . . . . . . . . . . . . . .106

Using Email . . . . . . . . . . . . . . . . . . . . . . . . . .106

Microsoft Exchange Email (Outlook) . . . . . . . .111

Section 7: Multimedia ............................. 117

Assigning the Default Storage Location . . . . .117

Using the Camera . . . . . . . . . . . . . . . . . . . . .118

Camera Options . . . . . . . . . . . . . . . . . . . . . . .119

Quick Settings . . . . . . . . . . . . . . . . . . . . . . . .121

Camera and Camcorder Settings . . . . . . . . . .121

Using the Camcorder . . . . . . . . . . . . . . . . . . .125

Sharing Pictures . . . . . . . . . . . . . . . . . . . . . .127

Editing a Photo . . . . . . . . . . . . . . . . . . . . . . .133

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Internal Use Only

The Gallery . . . . . . . . . . . . . . . . . . . . . . . . . 134

AllShare Cast Hub . . . . . . . . . . . . . . . . . . . . 134

Section 8: Applications and

Development ............................................ 136

Applications . . . . . . . . . . . . . . . . . . . . . . . . . 136

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Chrome . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Dropbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Gallery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Gmail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Google . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Google Settings . . . . . . . . . . . . . . . . . . . . . . 151

Google + . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Group Play . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Hangouts . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Isis Wallet . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Lookout Security . . . . . . . . . . . . . . . . . . . . . 162

Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Media Hub . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Messenger . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Mobile HotSpot . . . . . . . . . . . . . . . . . . . . . . . 170

Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Using Playlists . . . . . . . . . . . . . . . . . . . . . . . 173

Creating a Playlist . . . . . . . . . . . . . . . . . . . . 173

Transferring Music Files . . . . . . . . . . . . . . . . 174

Removing Music Files . . . . . . . . . . . . . . . . . 175

Music Hub . . . . . . . . . . . . . . . . . . . . . . . . . . 175

My Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Play Books . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Play Magazines . . . . . . . . . . . . . . . . . . . . . . 181

Play Movies & TV . . . . . . . . . . . . . . . . . . . . . 181

DRAFT

Internal Use Only

Play Music . . . . . . . . . . . . . . . . . . . . . . . . . .182

Play Store . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Downloading a New Google Application . . . . . 189

Launching an Installed Google Application . . . 191

S Translator . . . . . . . . . . . . . . . . . . . . . . . . .192

Using S Voice . . . . . . . . . . . . . . . . . . . . . . . .193

Samsung Apps . . . . . . . . . . . . . . . . . . . . . . . 194

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

T-Mobile My Account . . . . . . . . . . . . . . . . . .195

T-Mobile Name ID . . . . . . . . . . . . . . . . . . . . . 196

T-Mobile TV . . . . . . . . . . . . . . . . . . . . . . . . . .196

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Visual Voicemail . . . . . . . . . . . . . . . . . . . . . . 198

Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . 198

Voice Search . . . . . . . . . . . . . . . . . . . . . . . . . 199

YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Section 9: Connections ...........................202

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Enable Downloading for Web Applications . . . 206

PC Connections . . . . . . . . . . . . . . . . . . . . . . . 207

Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

USB Tethering . . . . . . . . . . . . . . . . . . . . . . . . 210

Mobile HotSpot . . . . . . . . . . . . . . . . . . . . . . .211

Section 10: Changing Your Settings ......214

Accessing the Settings Tabs . . . . . . . . . . . . .214

Settings Tabs - Overview . . . . . . . . . . . . . . . .214

Wi-Fi Settings . . . . . . . . . . . . . . . . . . . . . . . .215

Bluetooth settings . . . . . . . . . . . . . . . . . . . . .220

Data Usage . . . . . . . . . . . . . . . . . . . . . . . . . .222

More Networks . . . . . . . . . . . . . . . . . . . . . . .223

Lock Screen . . . . . . . . . . . . . . . . . . . . . . . . .234

Display Settings . . . . . . . . . . . . . . . . . . . . . . .240

Sound Settings . . . . . . . . . . . . . . . . . . . . . . .241

Home Screen Mode . . . . . . . . . . . . . . . . . . . .244

Call Settings . . . . . . . . . . . . . . . . . . . . . . . . .244

Blocking Mode . . . . . . . . . . . . . . . . . . . . . . . .254

Driving Mode . . . . . . . . . . . . . . . . . . . . . . . . .255

Power Saving Mode . . . . . . . . . . . . . . . . . . . .255

Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . .256

Accessibility Settings . . . . . . . . . . . . . . . . . . .256

Language and Input Settings . . . . . . . . . . . . .258

Smart screen . . . . . . . . . . . . . . . . . . . . . . . . .265

Voice control . . . . . . . . . . . . . . . . . . . . . . . . .265

Add Account . . . . . . . . . . . . . . . . . . . . . . . . .266

DRAFT

Internal Use Only

Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Backup and Reset . . . . . . . . . . . . . . . . . . . . 268

Backing up Your Data Before Factory Reset . 269

Location Services . . . . . . . . . . . . . . . . . . . . . 273

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Application Manager . . . . . . . . . . . . . . . . . . 277

Battery Usage . . . . . . . . . . . . . . . . . . . . . . . 279

SD Card & Device Storage . . . . . . . . . . . . . . 280

Date and Time . . . . . . . . . . . . . . . . . . . . . . . 281

About Device . . . . . . . . . . . . . . . . . . . . . . . . 282

Software Update . . . . . . . . . . . . . . . . . . . . . 283

Section 11: Health and Safety

Information .............................................. 284

Exposure to Radio Frequency (RF) Signals . . 284 Specific Absorption Rate (SAR) Certification

Information . . . . . . . . . . . . . . . . . . . . . . . . 289

FCC Part 15 Information to User . . . . . . . . . . 291

Commercial Mobile Alerting System (CMAS) . 291

Smart Practices While Driving . . . . . . . . . . . 291

Battery Use and Safety . . . . . . . . . . . . . . . . . 293

Samsung Mobile Products and Recycling . . . 294

UL Certified Travel Charger . . . . . . . . . . . . . 296

Display / Touch-Screen . . . . . . . . . . . . . . . . 296

GPS & AGPS . . . . . . . . . . . . . . . . . . . . . . . . . 297

Emergency Calls . . . . . . . . . . . . . . . . . . . . . 298

Care and Maintenance . . . . . . . . . . . . . . . . . 298

Responsible Listening . . . . . . . . . . . . . . . . . 299

Operating Environment . . . . . . . . . . . . . . . . . 301

FCC Hearing Aid Compatibility (HAC)

Regulations for Wireless Devices . . . . . . . 303

Restricting Children's Access to Your

Mobile Device . . . . . . . . . . . . . . . . . . . . . . 305

FCC Notice and Cautions . . . . . . . . . . . . . . . 305

Other Important Safety Information . . . . . . . . 306

Section 12: Warranty Information ..........308

Standard Limited Warranty . . . . . . . . . . . . . . 308

End User License Agreement for Software . . 313

Index .........................................................321

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Internal Use Only

Section 1: Getting Started

This section explains how to get started with your phone by installing and charging the battery, installing the micro SIM card and optional memory card, and setting up your voice mail.

Before using your device for the first time, you’ll need to install and charge the battery and install the micro SIM card.

The micro SIM card is loaded with your subscription details, such as your PIN, available optional services, and many other features. If desired, you can also install an SD card to store media for use with your phone.

Understanding this User Manual

The sections of this manual generally follow the features of your phone. A robust index for features begins on page 321.

Also included is important safety information that you should know before using your phone. This information is available near the back of the guide, beginning on page 284.

This manual provides navigation instructions according to the default display settings. If you select other settings, navigation may be different.

Unless otherwise specified, all instructions in this manual assume you are starting from the Home screen and using the available keys.

Note:

Instructions in this manual are based on default settings, and may vary from your device, depending on the software version on your device, and any changes to the device’s Settings.

Unless stated otherwise, instructions in this User Manual start with the device unlocked, at the Home screen.

All screen images in this manual are simulated. Actual displays may vary, depending on the software version of your device and any changes to the device’s Settings.

DRAFT

Internal Use Only

Special Text

Throughout this manual, you’ll find text that is set apart from the rest. These are intended to point out important information, share quick methods for activating features, to define terms, and more. The definitions for these methods are as follows:

•

Notes

: Presents alternative options for the current feature, menu,

or sub-menu.

•

Tips

: Provides quick or innovative methods, or useful shortcuts.

•

Important

: Points out important information about the current

feature that could affect performance.

•

Warning

: Brings to your attention important information to prevent loss of data or functionality, or even prevent damage to your phone.

Text Conventions

This manual provides condensed information about how to use your phone. To make this possible, the following text conventions are used to represent often-used steps:

➔

Arrows are used to represent the sequence of selecting successive options in longer, or repetitive, procedures.

Example:

From the Home screen, press (

➔

Connections

tab

➔ Bluetooth

) ➔

Settings

Battery Cover

The battery, micro SIM card and SD card are installed under the battery cover.

Important!

Caution!

Before removing or replacing the battery cover, make sure the device is switched off. To turn the device off, hold down the key until the Device options pop up displays, then tap

Do not bend or twist the back cover excessively during installation or removal. Doing so may damage the cover.

To remove the battery cover:

1. Hold the device firmly and locate the cover release

latch (1).

2. Place your fingernail in the opening (2) and firmly

“pop” the cover off the device (similar to a soda can).

Getting Started 7

Power off

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Release Latch

SIM Card Overview

To replace the battery cover:



Position the battery cover over the battery compartment and press down until you hear a click.

Important!

Before removing or replacing the micro SIM card, make sure the device is switched off. To turn the phone off, hold down the key until the Device options pop up displays, then tap

The micro SIM card is loaded with your subscription details such as your telephone number, PIN, available optional services, and many other features.

The micro SIM card and its information can be easily damaged by scratching or bending, so be careful when handling, inserting, or removing the card. Keep all SIM cards out of reach of small children.

Some features on your device (such as Wi-Fi Calling) can be unlocked by using the new micro SIM card. To use this new micro SIM card, call or contact T-Mobile customer service for more information.

This card contains the necessary information for identifying and authenticating the user to the IMS (IP Multimedia Subsystem).

Power off

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Installing and Removing the SIM card

Micro SIM card

This device uses a different type of SIM card called a “micro SIM”. Other larger SIM cards will not function or fit within this slot.

To install the SIM card:

1. Carefully slide the micro SIM card into the SIM card

socket until it clicks into place.

2. Make sure that the card’s gold contacts face into the

phone and that the upper-left angled corner of the card is positioned as shown.

To remove the micro SIM card:

1. Remove the battery cover.

2. Remove the battery (page 11).

3. Carefully place your fingernail into the end of the micro

SIM slot and begin to pull the card slightly out.

4. Carefully slide the card out of the micro SIM card

socket.

Note:

If the card is not inserted correctly, the device will not detect it and no service will be available. If this happens, turn off the device, remove the card, and reinstall the card in the correct orientation.

Getting Started 9

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Installing the microSD Memory Card

Your device supports an optional (external) microSD™ memory cards for storage of media such as music, pictures, video and other files. The SD card is designed for use with this mobile device and other devices.

Note:

This device supports a memory card of up to a 64GB.

1. Remove the battery cover.

2. Locate the microSD card slot on the inside of the

device.

3. Orient the card with the gold strips facing down.

4. Carefully slide the microSD card into the card socket

until it clicks into place.

Important!

Be sure to align the gold contact pins on the card with the phone’s contact pins.

Removing the microSD Memory Card

1. Remove the battery cover.

2. Remove the battery (page 11).

3. Carefully place your fingernail into the end of the micro

SIM slot and begin to pull the card slightly out.

4. Remove the card from the slot.

5. Replace the battery cover.

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Battery

Installing Battery

Removing Battery

Before using your device for the first time, install the battery and charge it fully.

Removing the Battery



Grip the battery at the top end (3) and lift it up and out of the battery compartment (4).

Important!

Installing the Battery

Before removing or replacing the battery, make

sure the device is switched off. To turn the device off, hold down the key until the Device options pop up displays, then tap

1. Slide the battery into the compartment (1) so that the

tabs on the end align with the slots at the bottom of the phone, making sure the connectors align.

2. Gently press down to secure the battery (2).

Power off

Getting Started 11

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Charging the Battery

Charging Head

USB Cable

Your device is powered by a rechargeable Li-ion battery. A wall charger, which is used for charging the battery, is included with your device. Use only approved batteries and chargers. Ask your local Samsung dealer for further details.

Before using your device for the first time, you must fully charge the battery. A discharged battery recharges fully in approximately 4 hours.

Note:

Verify that the battery is installed prior to connecting the wall charger. If both the wall charger is connected and the battery is not installed, the handset will power cycle continuously and prevent proper operation. Failure to unplug the wall charger before you remove the battery, can cause the device to become damaged.

Important!

It is recommended you fully charge the battery before using your device for the first time.

1. Connect the USB cable to the charging head.

2. Locate the Charger/Accessory jack.

3. Insert the USB cable into the device’s Charger/

Accessory jack.

4. Plug the charging head into a standard AC power

outlet. The device turns on with the screen locked and indicates both its charge state and percent of charge.

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Warning!

While the device is charging, if the touch screen does not function due to an unstable power supply unplug the USB power adapter from the power outlet or unplug the USB cable from the device.

Note:

If the charger is incorrectly connected, damage to the accessory port will occur therefore voiding the phone’s warranty.

5. When charging is finished, first unplug the charger’s

power plug from the AC wall outlet, then disconnect the charger’s connector from the phone.

Important!

If your handset has a touch screen display, please note that a touch screen responds best to a light touch from the pad of your finger or a non-metallic stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty. For more information, refer to “Standard Limited Warranty” on page 308.

Getting Started 13

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Low Battery Indicator

When the battery level is low and only a few minutes of talk time remain (~15% charge), a warning tone sounds and the “Battery low” message repeats at regular intervals on the display. In this condition, your device conserves its remaining battery power, by dimming the backlight.

When the battery level becomes too low, the device automatically turns off.

The on-screen battery charge is represented (by default) as a colored battery icon. You can also choose to display a percentage value. Having a percentage value on-screen can provide a better idea of the remaining charge on the battery.



Press ➔ and then tap

My device

tab ➔

Display ➔ Show battery percentage

For more information, refer to “Display Settings” on page

240.

Settings

➔

Extending Your Battery Life

Active applications, light levels, Bluetooth usage, and GPS functionality all act to drain your battery. The following is a list of helpful tips that can help conserve your battery power:

•

Reduce your backlight on time.

•

Turn Bluetooth off when not in use.

•

Turn Wi-Fi off when not in use.

•

Deactivate the GPS when not needed. Most applications using this function will periodically query the GPS satellites for your current location; each query drains your battery.

•

Do not wait until your battery is completely depleted before charging your device. Repeating this process of a complete discharge and recharge can over time reduce the storage capacity of any battery.

•

Turn off Automatic application sync.

•

Use the Power Saving feature to deactivate some hardware and interface functions.

•

Check the Battery use screen to review what features or functions have been consuming your battery resources.

•

Check the Running Services and close any unnecessary applications.

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•

Use the Task Manager feature to end/shutdown background applications that are still running. These minimized applications can, over time, cause your device to “slow down”.

•

Turn off any streaming services after use (see Running Services).

•

Animated wallpapers use processing power, memory, and more power. Change your Live Wallpaper to a non-animated Wallpaper gallery or Gallery image.

Switching the Device On or Off

Once the device has been configured, you will not be prompted with setup screens again.

To turn the device on:



Press and hold ( switches on. The device searches for your network and after finding it, you can make or receive calls.

Note:

The display language is preset to English at the factory. To change the language, use the Language menu. For more information, refer to “Language and Input Settings” on page 258.

Power/End

) until the device

To turn the device off:

1. Press and hold (

options screen appears.

Power off

2. Ta p

().

Power/End

) until the Device

Initial Device Configuration

1. Select a language from the associated field.

English is the default language.

Note:

If you are visually impaired or have difficulty hearing, tap

Accessibility

2. Ta p

Note:

You may be prompted with a notification that your

activation is completed.

3. At the

feature and connect to either an existing Wireless Access Point (WAP) or tap

4. If prompted, assign the

the Automatic date and time field, select a time zone, and tap

to configure the accessibility settings.

Wi-Fi

screen, move the slider to activate the

to continue.

Date and time

Getting Started 15

settings. Enable

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•

If you disable the Automatic date and time feature, you can then manually assign this information.

Note:

The Date and time menu may not appear if automatically detected via your internal microSIM card.

5. At the

Samsung account

following options:

•

If this is your first time, tap

•

If you have previously created a Samsung account, tap

– or –

Skip

to continue with the setup process and create

Tap an account later. For more information, refer to “Creating a Samsung Account” on page 18.

screen, select one of the

Create new account

6. At the

7. If you indicated that you did not have a current Google

8. Select/deselect the desired

Note:

Got Google?

your existing Google account or

•

If you selected Google Email and Password information and tap ( )

•

Tap OK to agree to the Google legal agreements.

•

If prompted to enable purchases, tap enter your credit card information and click

•

Click

Skip

account, then at the

Get an account

either

Not now

and tap (

Enabling Google location services can drain battery power.

screen, choose either

Yes

, on the Sign in screen, enter your current

to continue without entering this information.

Make it Google

to create a new account or

to continue.

Google & location

Ye s

to log into

to continue.

Set up credit card

Save

screen, choose

services

and

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9. When prompted, enter a

). This will help to identify this as your

(

device.

10. When prompted with the Dropbox activation screen,

you can choose to either:

Disclaimer

, or tap

Note:

For more information, refer to “Dropbox” on page 145.

11. From the

12. Ta p

Learn about key features

•

Tap an available field to display an on-screen tutorial.

•

Turn on a feature by sliding the activation slider to the ON position ( ).

First

and

Create account, Sign in

Skip

to continue.

Last

name then tap

screen:

13. Accept the current device name.

– or –

Device name

Tap the keyboard to rename your device.

Important!

Note:

The device name is also used to provide an identification for your device’s Bluetooth and Wi-Fi Direct names.

Finish

14. Ta p

15. Read the on-screen Collect diagnostics information.

This software collects only diagnostic data from your device so that T-Mobile technicians can better troubleshoot issues with your device.

to complete the setup process.

field and use the on-screen

16. Select either

information) or

More Info...

(to read additional

to close the message screen.

Getting Started 17

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Important!

Selecting

screen and does not disable data collection. To disable data collection, go to

Accounts diagnostics

feature. For more information, refer to “Collect Diagnostics” on page 273.

only closes the current description

Settings

tab ➔

Backup and reset

and turn off the

➔

Allow Diagnostics

➔

Collect

Restarting the Device

1. Press and hold (

options screen appears.

2. Tap

Restart

().

Power/End

) until the Device

Locking and Unlocking the Device

By default, the device screen locks when the backlight turns off.



Place your finger on the screen and swipe the glass in any of the directions shown unlock the device.

Note:

You can choose to configure lock settings to prevent unauthorized use of your device. For more information, refer to “Security” on page 274.

Creating a Samsung Account

Just as important as setting up and activating a Google account to help provide access to Play Store, etc.. An active Samsung account is required to begin accessing applications such as Samsung Hub.

Note:

The Samsung account application will manage your access to the previously mentioned applications, and there is no longer a need to remember different passwords for each application.

1. From the Home screen, press and then tap Settings

➔ (

2. Navigate to the Add account ➔ Samsung account

3. If you have previously created a Samsung account, tap Sign in

– or – If this is your first time, tap

Accounts

My accounts

tab).

area and then tap

Create new account

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4. Follow the on-screen instructions.

Note:

You may be prompted to confirm your credentials via

email.

5. If prompted, follow the on-screen instructions to verify

your account via the provided email address.

Note:

Without confirming your email address and following the documented procedures, related applications will not function properly since it is Samsung account that is managing their username and password access.

Voicemail

Setting Up Your Voicemail

Your device automatically transfers all unanswered calls to voicemail, even if your device is in use or turned off. As soon as your battery is charged and the micro SIM card inserted, activate your voicemail account.

Important!

Note:

Always use a password to protect against unauthorized access.

For new users, follow the instructions below to set up voice mail:

Voicemail setup may be different depending on your

network.

1. From the Home screen, tap and then touch and

hold the key until the device dials voicemail. You may be prompted to enter a password.

2. Follow the tutorial to create a password, a greeting,

and a display name.

Getting Started 19

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Accessing Your Voicemail

To access Voice Mail using the menu:

1. From the Home screen, tap and then touch and

hold until the device dials voicemail.

2. When connected, follow the voice prompts from the

voicemail center.

Visual Voicemail

Visual Voicemail enables users to view a list of people who left a voicemail message, and listen to the any message they want without being limited to chronological order.

Apps

1. From the Home screen, tap (

(

Visual Voicemail

2. Read the on-screen information and tap

Note:

You must subscribe to the Visual Voicemail service to use this feature. Charges may apply. Please contact your service provider for further details.

3. Tap an on-screen voicemail message to play it back.

) ➔

Next.

To check Visual Voicemail messages:

1. From the Home screen, tap (

(

Visual Voicemail

2. Tap the voicemail message you want to play.

(

3. Tap

To delete Visual Voicemail messages:

1. From the Home screen, tap (

2. Tap the voicemail message you want to delete.

3. Tap (

Play

(

Visual Voicemail

Delete

) ➔ OK.

Apps

) ➔

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Task Manager

Your device can run applications simultaneously, with some applications running in the background.

Sometimes your device might seem to slow down over time, and the biggest reason for this are background applications. These are applications that were not properly closed or shutdown and are still active but minimized. The Task Manager not only lets you see which of these applications are still active in the background but also easily lets you choose which applications are left running and which are closed.

Note:

The larger the number of applications running on your

phone, the larger the energy drain on your battery.

Task Manger Overview



Press and hold (

Task manager

( tabs:

• Active applications

running on your phone.

• Downloaded

from the Play Store that are taking up memory space. Tap

Uninstall

to remove them from your phone.

• RAM

, which displays the amount of current RAM (Random

Access Memory) currently being used and allow you to

Memory

• Clear defaults

launched by default.

•Storage

displays a visual graph indicating the available and

used space within the System storage and external SD card.

Home

) and then tap

). This screen contains the following

display those currently active applications

displays any installed packages or applications

allows you to clear which applications are

Getting Started 21

Clear

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Shutting Down an Currently Active Application



Press and hold ( (

End all

)

– or –

1. Press and hold ( Task mana ger

(

2. From the

Active applications

selected applications. – or –

Tap

End all

to close all background running

applications.

Home

) and then tap

Home

) and then tap

tab, tap

End

to close

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Section 2: Understanding Your Device

This section outlines key features of your device. It also describes the device’s keys, screen and the icons that display when the device is in use.

Features of Your Device

Your device is lightweight, easy-to-use and offers many significant features. The following list outlines a few of the features included in your device.

•

Touch screen with virtual (on-screen) QWERTY keyboard

•

Brilliant 4-inch WVGA screen (480x800)

•

Delivering data speeds faster than the current 3G network technology by using 4G LTE and High Speed Packet Access Plus (HSPA+).

•

Android 4.2.2, Jelly Bean Platform

•

Smart Switch™ compliant. For more information, see www.samsungsmartswitch.com

•

Wi-Fi ® Capability

•

Apps available to download from the Google Play™ Store and Samsung Apps

•

Access Movies, TV Shows, Music, Games, and Books with Samsung Hub™

•

Compliant with AllShare Cast Hub®

•

5 Megapixel Camera and Camcorder with autofocus and digital zoom

•

VGA Front Facing camera for Video Chat

•

Share Shot picture sharing functionality

•

S-Beam file transfer technology

•

Share Shot camera sharing-capable via multi-connect Wi-Fi Direct connection

•

Bluetooth enabled

•

NFC-compatible

•

Full Integration of Google Mobile™ Services (Gmail, YouTube, Google Maps, Google Voice Search)

•

Multiple Messaging Options: Text/Picture/Video Messaging and Google Hangouts™

•

Corporate and Personal Email

•

Music Player with multitasking features

Understanding Your Device 23

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•

Pre-loaded applications such as: Play Books™, Play Magazines™, and Play Movies™

•

Assisted GPS (Google Navigation)

•

Webkit-based browser

•

Expandable memory slot - supports up to 64GB microSD

•

Mobile HotSpot and USB Tethering-capability

•

T-M obil e® TV

•

Video Chat via Google Hangouts™

•

Google Play™ Music

•

Wi-Fi ® Calling via the use of a micro SIM card

•

NFC Wallet support via Isis Wallet™

Front View

The following illustrations show the main elements of your device. The following list correlates to the illustrations.

Microphones

other callers to hear you clearly when you are speaking to them. There are two microphones on the device:

•

Bottom microphone: used during handset mode.

•

Top microphone: used while an active call is in the speakerphone mode and assists in noise cancellation (2 microphone solution).

Front Facing Camera

facing the screen and allows you to video conference.

Proximity Sensor

surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call.

•

While talking on the phone, the sensor detects talk activity and locks the keypad to prevent accidental key presses.

are used during phone calls and allow

allows you to take pictures while

detects how close an object is to the

+ 150 hidden pages