Samsung SGH-M919ZWATMB, SGH-M919ZKATMB Legal

MOBILE PHONE

Health and Safety and Warranty Guide

Please read this manual before operating your

device and keep it for future reference.

GH68-39065A_REV_1.5

Warning!

This product contains chemicals known to the State of California to cause cancer and
reproductive toxicity.

Intellectual Property

All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or
its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories,
parts, or software relating thereto (the “Phone System”), is proprietary to Samsung and protected
under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is
not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software,
computer programs, and related documentation and other works of authorship. You may not infringe
or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will
not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile,
disassemble, or otherwise attempt to create source code from the software. No title to or ownership in
the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall
remain with SAMSUNG and its suppliers.

M919_HS_English_PS_101314_R2

Open Source Software

Some software components of this product incorporate source code covered under GNU General
Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and
other open source licenses. To obtain the source code covered under the open source licenses, please
visit:

http://opensource.samsung.com

.

Disclaimer of Warranties; Exclusion of Liability

EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED
WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO
EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT,
INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE
PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW,

RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE
INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF
ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE
LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT
OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.

Modification of Software

SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.

USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO
WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE,
SUCH AS CUSTOM OS.

SAFE™ (Samsung For Enterprise)

SAFE™: "SAFE™" (Samsung For Enterprise) is a mark for a Samsung device which has been tested
against Samsung's own internal criteria for interoperability with certain third party security-related
solutions for MDM and VPN. The testing includes field testing with local network connection and menu
tree testing which tests functionality of the solutions in conjunction with the Samsung device. During
the testing, the device is tested with the security solutions to see if the solutions work with the device
as described by the third party security solution providers. The testing, for example, includes field
testing with local network connection and menu tree testing which tests functionality of the solutions
in conjunction with the Samsung device. For more information about Samsung's SAFE™ program,
please refer to

Disclaimer of Warranties: EXCEPT AS OTHERWISE PROVIDED IN THEIR STANDARD END USER LICENSE
AND WARRANTY, TO THE FULL EXTENT PERMITTED BY LAW SAMSUNG ELECTRONICS CO., LTD.,
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC, AND THEIR AFFILIATES (COLLECTIVELY REFERRED
TO HEREIN AS THE "SAMSUNG ENTITIES") EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A

www.samsung.com/us/safe

.

PARTICULAR PURPOSE, INTEROPERABILITY OR NON-INFRINGEMENT, WITH RESPECT TO INFORMATION
TECHNOLOGY SECURITY PROTECTION, SAFE™ DEVICES AND APPLICATIONS TESTED WITH SAFE™
DEVICES. IN NO EVENT SHALL THE SAMSUNG ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO
INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™ DEVICES OR APPLICATIONS TESTED
WITH SAFE™ DEVICES. In addition, information technology security protection will be affected by
features or functionality associated with, among other things the e-mail platform, master data
management, and virtual private network solutions selected by the software provider, solution provider
or user. Choice of an e-mail, master data management, and virtual private network solution is at the
sole discretion of the software provider, solution provider or user and any associated effect on
information technology security protection is solely the responsibility of the software provider, solution
provider or user. For complete statement of limited warranty, please refer to
available on the web and where Samsung smartphones and mobile devices are sold. [091714]

www.samsung.com/us/safe

,

Samsung Telecommunications America (STA), LLC

Address:
1301 E. Lookout Drive
Richardson, TX 75082

Phone: 1-800-SAMSUNG (726-7864)
Phone: [phone]-HELP (4357)

Internet Address:
www.samsung.com

©

2014 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung

Electronics Co., Ltd.

Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response
System) at:
www.samsung.com/us/support

Table of Contents

Section 1: Health and Safety

Information ........................................3

Exposure to Radio Frequency (RF)

Signals . . . . . . . . . . . . . . . . . . . . . . . .3

Specific Absorption Rate (SAR)

Certification Information . . . . . . . . . .14

FCC Part 15 Information to User . . . . . .17

Commercial Mobile Alerting System

(CMAS) . . . . . . . . . . . . . . . . . . . . . . .18

Smart Practices While Driving . . . . . . .18

Battery Use and Safety . . . . . . . . . . . . .21

Samsung Mobile Products and

Recycling . . . . . . . . . . . . . . . . . . . . .25

UL Certified Travel Charger . . . . . . . . .28

Display / Touch-Screen . . . . . . . . . . . . 29

GPS & AGPS . . . . . . . . . . . . . . . . . . . . . 30

Emergency Calls . . . . . . . . . . . . . . . . . 32

Care and Maintenance . . . . . . . . . . . . . 33

Responsible Listening . . . . . . . . . . . . .35

Operating Environment . . . . . . . . . . . .41

FCC Hearing Aid Compatibility (HAC)

Regulations for Wireless Devices . . . 46

Restricting Children's Access to

Your Mobile Device . . . . . . . . . . . . .50

FCC Notice and Cautions . . . . . . . . . . . 51

Other Important Safety Information . . . 52

1

Section 2: Warranty Information ... 55

Standard Limited Warranty . . . . . . . . . 56

End User License Agreement for

Software . . . . . . . . . . . . . . . . . . . . . 66

Index ................................................ 80

2

Section 1: Health and Safety Information

This section outlines the safety precautions associated with using your phone. The terms “mobile
device” or “cell phone” are used in this section to refer to your phone.

using your mobile device

This device is capable of operating in Wi-Fi
devices operating within 5.15-5.25 GHz may only be used indoors, not outside, in order to avoid
interference with Mobile Satellite Services (MSS). Therefore, this device is restricted from being used
outdoors when operating in frequencies between 5.15-5.25 GHz.

.

™

mode in the 2.4 and 5 GHz bands. The FCC requires that

Exposure to Radio Frequency (RF) Signals

The U.S. Food and Drug Administration (FDA) has published information for consumers relating to
Radio Frequency (RF) exposure from wireless phones. The FDA publication includes the following
information:

Read this information before

Health and Safety Information 3

Do cell phones pose a health hazard?

Many people are concerned that cell phone radiation will cause cancer or other serious health
hazards. The weight of scientific evidence has not linked cell phones with any health problems.

Cell phones emit low levels of Radio Frequency (RF) energy. Over the past 15 years, scientists have
conducted hundreds of studies looking at the biological effects of the radio frequency energy emitted
by cell phones. While some researchers have reported biological changes associated with RF energy,
these studies have failed to be replicated. The majority of studies published have failed to show an
association between exposure to radio frequency from a cell phone and health problems.

The low levels of RF cell phones emit while in use are in the microwave frequency range. They also
emit RF at substantially reduced time intervals when in the stand-by mode. Whereas high levels of RF
can produce health effects (by heating tissue), exposure to low level RF that does not produce heating
effects causes no known adverse health effects.

The biological effects of radio frequency energy should not be confused with the effects from other
types of electromagnetic energy.

4

Very high levels of electromagnetic energy, such as is found in X-rays and gamma rays, can ionize
biological tissues. Ionization is a process where electrons are stripped away from their normal
locations in atoms and molecules. It can permanently damage biological tissues including DNA, the
genetic material.

The energy levels associated with radio frequency energy, including both radio waves and
microwaves, are not great enough to cause ionization of atoms and molecules. Therefore, RF energy is
a type of non-ionizing radiation. Other types of non-ionizing radiation include visible light, infrared
radiation (heat), and other forms of electromagnetic radiation with relatively low frequencies.

While RF energy does not ionize particles, large amounts can increase body temperatures and cause
tissue damage. Two areas of the body, the eyes and the testes, are particularly vulnerable to RF
heating because there is relatively little blood flow in them to carry away excess heat.

Research Results to Date: Is there a connection between RF and certain health problems?

The results of most studies conducted to date say no. In addition, attempts to replicate and confirm
the few studies that have shown a connection have failed.

Health and Safety Information 5

The scientific community at large therefore believes that the weight of scientific evidence does not
show an association between exposure to Radio Frequency (RF) from cell phones and adverse health
outcomes. Still the scientific community has supported additional research to address gaps in
knowledge. Some of these studies are described below.

Interphone Study

Interphone is a large international study designed to determine whether cell phones increase the risk
of head and neck cancer. A report published in the International Journal of Epidemiology (June, 2010)
compared cell phone usage for more than 5,000 people with brain tumors (glioma and meningioma)
and a similar number of healthy controls.

Results of this study did NOT show that cell phones caused brain cancer. In this study, most people
had no increased risk of brain cancer from using cell phones. For people with the heaviest use of cell
phones (an average of more than ½ hour per day, every day, for over 10 years) the study suggested a
slight increase in brain cancer. However, the authors determined that biases and errors prevented any
conclusions being drawn from this data. Additional information about Interphone can be found at
www.iarc.fr/en/media-centre/pr/2010/pdfs/pr200_E.pdf.

6

Interphone is the largest cell phone study to date, but it did not answer all questions about cell phone
safety. Additional research is being conducted around the world, and the FDA continues to monitor
developments in this field.

International Cohort Study on Mobile Phone Users (COSMOS)

The COSMOS study aims to conduct long-term health monitoring of a large group of people to
determine if there are any health issues linked to long-term exposure to radio frequency energy from
cell phone use. The COSMOS study will follow approximately 300,000 adult cell phone users in Europe
for 20 to 30 years. Additional information about the COSMOS study can be found at
www.ukcosmos.org/index.html

.

Health and Safety Information 7

Risk of Brain Cancer from Exposure to Radio Frequency Fields in Childhood and
Adolescence (MOBI-KIDS)

MOBI-KIDS is an international study investigating the relationship between exposure to radio
frequency energy from communication technologies including cell phones and brain cancer in young
people. This is an international multi-center study involving 14 European and non-European countries.
Additional information about MOBI-KIDS can be found at
www.creal.cat/programes-recerca/en_projectes-creal/view.php?ID=39.

Surveillance, Epidemiology, and End Results (SEER) Program of the National Cancer
Institute

The National Cancer Institute (NCI) actively follows cancer statistics in the United States to detect any
change in rates of new cases for brain cancer. If cell phones play a role in risk for brain cancer, rates
should go up, because heavy cell phone use has been common for quite some time in the U.S.
Between 1987 and 2005, the overall age-adjusted incidence of brain cancer did not increase.
Additional information about SEER can be found at
http://seer.cancer.gov/

8

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Cell Phone Industry Actions

Although the existing scientific data do not justify FDA regulatory actions, the FDA has urged the cell
phone industry to take a number of steps, including the following:

•

Support-needed research on possible biological effects of RF for the type of signal emitted by cell phones;

•

Design cell phones in a way that minimizes any RF exposure to the user; and

•

Cooperate in providing users of cell phones with the current information on cell phone use and human health

concerns.

The FDA also is working with voluntary standard-setting bodies such as the Institute of Electrical and
Electronics Engineers (IEEE), the International Commission on Non-Ionizing Radiation Protection
(ICNIRP), and others to assure that safety standards continue to adequately protect the public.

Health and Safety Information 9

Reducing Exposure: Hands-Free Kits and Other Accessories

Steps to Reduce Exposure to Radio Frequency Energy

If there is a risk from being exposed to radio frequency energy (RF) from cell phones - and at this point
we do not know that there is - it is probably very small. But, if you are concerned about avoiding even
potential risks, you can take a few simple steps to minimize your RF exposure.

•

Reduce the amount of time spent using your cell phone;

•

Use speaker mode or a headset to place more distance between your head and the cell phone.

Hands-Free Kits

Hands-free kits may include audio or Bluetooth® headsets and various types of body-worn
accessories such as belt-clips and holsters. Combinations of these can be used to reduce RF energy
absorption from cell phones.

Headsets can substantially reduce exposure because the phone is held away from the head in the
user's hand or in approved body-worn accessories. Cell phones marketed in the U.S. are required to
meet RF exposure compliance requirements when used against the head and against the body.

10

Because there are no known risks from exposure to RF emissions from cell phones, there is no reason
to believe that hands-free kits reduce risks. Hands-free kits can be used for convenience and comfort.
They are also required by law in many states if you want to use your phone while driving.

Cell Phone Accessories that Claim to Shield the Head from RF Radiation

Because there are no known risks from exposure to RF emissions from cell phones, there is no reason
to believe that accessories which claim to shield the head from those emissions reduce risks. Some
products that claim to shield the user from RF absorption use special phone cases, while others
involve nothing more than a metallic accessory attached to the phone.

Studies have shown that these products generally do not work as advertised. Unlike “hands-free” kits,
these so-called “shields” may interfere with proper operation of the phone. The phone may be forced
to boost its power to compensate, leading to an increase in RF absorption.

Children and Cell Phones

The scientific evidence does not show a danger to any users of cell phones from RF exposure,
including children and teenagers. The steps adults can take to reduce RF exposure apply to children
and teenagers as well.

Health and Safety Information 11

•

Reduce the amount of time spent on the cell phone;

•

Use speaker mode or a headset to place more distance between the head and the cell phone.

Some groups sponsored by other national governments have advised that children be discouraged
from using cell phones at all. For example, The Stewart Report from the United Kingdom made such a
recommendation in December 2000. In this report, a group of independent experts noted that no
evidence exists that using a cell phone causes brain tumors or other ill effects. Their recommendation
to limit cell phone use by children was strictly precautionary; it was not based on scientific evidence
that any health hazard exists.

Additional information on the safety of RF exposures from various sources can be obtained from the
following organizations (updated 07/01/2014):

•

FCC RF Safety Program:
www.fcc.gov/oet/rfsafety/

•

Environmental Protection Agency (EPA):
www.epa.gov/radtown/wireless-tech.html

12

•

Occupational Safety and Health Administration (OSHA):
www.osha.gov/SLTC/radiofrequencyradiation/
(Note: This web address is case sensitive.)

•

National Institute for Occupational Safety and Health (NIOSH):
www.cdc.gov/niosh/

•

World Health Organization (WHO):
www.who.int/peh-emf/en/

•

International Commission on Non-Ionizing Radiation Protection:
www.icnirp.de

•

Health Protection Agency:
www.hpa.org.uk/Topics/Radiation/

•

US Food and Drug Administration:
www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/default.htm

Health and Safety Information 13

Specific Absorption Rate (SAR) Certification Information

Your wireless device is a radio transmitter and receiver. It is designed and manufactured not to exceed
the exposure limits for Radio Frequency (RF) energy set by the Federal Communications Commission
(FCC) of the U.S. Government.

These FCC RF exposure limits are derived from the recommendations of two expert organizations: the
National Council on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and
Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and
engineering experts drawn from industry, government, and academia after extensive reviews of the
scientific literature related to the biological effects of RF energy.

The RF exposure limit set by the FCC for wireless mobile phones employs a unit of measurement
known as the Specific Absorption Rate (SAR). The SAR is a measure of the rate of absorption of RF
energy by the human body expressed in units of watts per kilogram (W/kg). The FCC requires wireless
phones to comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg).

The FCC SAR limit incorporates a substantial margin of safety to give additional protection to the public
and to account for any variations in measurements.

14

SAR tests are conducted using standard operating positions accepted by the FCC with the phone
transmitting at its highest certified power level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR level of the phone while operating can
be well below the maximum reported value. This is because the phone is designed to operate at
multiple power levels so as to use only the power required to reach the network. In general, the closer
you are to a wireless base station antenna, the lower the power output of the device.

Before a new model phone is available for sale to the public, it must be tested and certified to the FCC
that it does not exceed the SAR limit established by the FCC. Tests for each model phone are
performed in positions and locations (e.g. at the ear and worn on the body) as required by the FCC. For
body-worn operation, this phone has been tested and meets FCC RF exposure guidelines when used
with an accessory that contains no metal and that positions the mobile device a minimum of 1.0cm
from the body.

Health and Safety Information 15

Use of other accessories may not ensure compliance with FCC RF exposure guidelines. The FCC has
granted an Equipment Authorization for this mobile device with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines.
This device has a FCC ID number: A3LSGHM919 [Model Number: SGH-M919] and the specific SAR
levels for this device can be found at the following FCC website:

The SAR information for this device can also be found on Samsung’s website:
www.samsung.com/sar

SAR information on this and other model devices can be accessed online on the FCC's website through

http://transition.fcc.gov/oet/rfsafety/sar.html
site uses the device FCC ID number which is usually printed somewhere on the case of the device.
Sometimes it may be necessary to remove the battery pack to find the number. Once you have the
FCC ID number for a particular device, follow the instructions on the website and it should provide
values for typical or maximum SAR for a particular phone. Additional SAR information can also be
obtained at
www.fcc.gov/encyclopedia/specific-absorption-rate-sar-cellular-telephones

16

.

. To find information that pertains to a particular model, this

www.fcc.gov/oet/ea/

.

.

FCC Part 15 Information to User

Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or modifications not
expressly approved by Samsung could void your authority to operate the device.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:

Health and Safety Information 17

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

Commercial Mobile Alerting System (CMAS)

This device is designed to receive wireless emergency alerts from the Commercial Mobile Alerting
System ("CMAS"; which may also be known as the Personal Localized Alerting Network ("PLAN")). If
your wireless provider has chosen to participate in CMAS/PLAN, alerts are available while in the
provider's coverage area. If you travel outside your provider's coverage area, wireless emergency
alerts may not be available. For more information, please contact your wireless provider.

Smart Practices While Driving

On the Road - Off the Phone

The primary responsibility of every driver is the safe operation of his or her vehicle.

18

Responsible drivers understand that no secondary task should be performed while driving whether it
be eating, drinking, talking to passengers, or talking on a mobile phone - unless the driver has
assessed the driving conditions and is confident that the secondary task will not interfere with their
primary responsibility.

to take your eyes off the road or become so absorbed in the activity that your ability to concentrate on the
act of driving becomes impaired

drivers the tools they need to understand and address distractions.

Check the laws and regulations on the use of mobile devices and their accessories in the areas where you
drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. For
example, only hands-free use may be permitted in certain areas.

Before answering calls, consider your circumstances. Let the call go to voicemail when driving
conditions require. Remember, driving comes first, not the call!

If you consider a call necessary and appropriate, follow these tips:

•

Use a hands-free device;

•

Secure your phone within easy reach;

Do not engage in any activity while driving a moving vehicle which may cause you

. Samsung is committed to promoting responsible driving and giving

Health and Safety Information 19