Samsung SGH-A836 User Manual
QUAD BAND Series
SGH-A836
Portable Digital Mobile Phone
User Manual
Please read this manual before operating your phone,
and keep it for future reference.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise
the property of Samsung or its respective suppliers relating to the
SAMSUNG Phone, including but not limited to, accessories, parts, or
software relating thereto (the “Phone System”), is proprietary to Samsung
and protected under federal laws, state laws, and international treaty
provisions. Intellectual Property includes, but is not limited to, inventions
(patentable or unpatentable), patents, trade secrets, copyrights, software,
computer programs, and related documentation and other works of
authorship. You may not infringe or otherwise violate the rights secured by
the Intellectual Property. Moreover, you agree that you will not (and will not
attempt to) modify, prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt to create source code from
the software. No title to or ownership in the Intellectual Property is
transferred to you. All applicable rights of the Intellectual Property shall
remain with SAMSUNG and its suppliers.
©2008 Samsung Electronics Canada, Inc. SAMSUNG is a registered
trademark of Samsung Electronics Co., Ltd. and its related entities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
and any use of such marks by Samsung Electronics Canada, Inc. is under
license. Other trademarks and trade names are those of their respective
owners.
Table of Contents
Important Safety Precautions ................................................................1
Getting Started ........................................................................................ 3
SIM Card ............................................................................................................. 3
Activating Your Phone ........................................................................................ 3
Switching the Phone On and Off ......................................................................... 9
Your Phone ............................................................................................10
Features of Your Phone .................................................................................... 10
Phone Layout .................................................................................................... 11
Display .............................................................................................................. 15
Selecting Functions and Options ...................................................................... 18
Memory Card .................................................................................................... 20
Call Functions ....................................................................................... 24
Making a Call .................................................................................................... 24
Answering a Call ............................................................................................... 25
Missed Calls ...................................................................................................... 26
Silent Profile ...................................................................................................... 27
Options During a Call ........................................................................... 29
In Call Options .................................................................................................. 29
Put a Call on Hold ............................................................................................. 30
Switching the Microphone Off (Mute) ................................................................ 30
Using the Speakerphone .................................................................................. 31
Muting or Sending Key Tones ........................................................................... 31
Making a Multi-party Call .................................................................................. 31
Sending a Sequence of DTMF Tones ............................................................... 32
Searching for a Number in Contacts ................................................................. 33
Call Waiting ....................................................................................................... 33
Access Codes .......................................................................................34
Phone Password ............................................................................................... 34
PIN .................................................................................................................... 34
PUK ................................................................................................................... 34
PIN2 .................................................................................................................. 35
PUK2 ................................................................................................................. 35
Entering Text .........................................................................................36
Changing the Text Input Mode .......................................................................... 36
i
Using T9 Mode .................................................................................................. 37
Using Alphabet Mode ........................................................................................ 38
Using Number Mode .........................................................................................39
Using Symbol Mode .......................................................................................... 39
Transferring Files ..................................................................................40
Transferring Files via USB Cable ...................................................................... 40
Transferring Files via Bluetooth ........................................................................ 42
Transferring Files via microSD Card ................................................................. 43
Transferring Files Using MTP ........................................................................... 43
Transferring Music Using a Media Application .................................................. 44
Menus .....................................................................................................46
Menu Navigation ...............................................................................................46
Main Menu Style ............................................................................................... 46
List of Menu Functions ...................................................................................... 47
Rogers Mall ............................................................................................48
Media ......................................................................................................49
Music ................................................................................................................. 49
Ring Tunes ........................................................................................................ 51
Picture Album .................................................................................................... 53
Videos ............................................................................................................... 57
Voice Notes ....................................................................................................... 59
Tools ................................................................................................................. 61
Other Files ......................................................................................................... 84
Memory Status .................................................................................................. 86
Document Viewer .............................................................................................. 86
Games and Apps ...................................................................................88
Games ............................................................................................................... 88
Get New Applications ........................................................................................ 89
Call History ............................................................................................91
All Calls .............................................................................................................91
Missed Calls ...................................................................................................... 92
Calls Made ........................................................................................................92
Calls Received ..................................................................................................92
Speed Dial List .................................................................................................. 93
Delete All ........................................................................................................... 94
Call Time ........................................................................................................... 94
ii
Vision ..................................................................................................... 95
Video/Radio ...................................................................................................... 95
Mobile TV .......................................................................................................... 95
Rogers Music Player ......................................................................................... 95
Friends .............................................................................................................. 96
MobileMail ......................................................................................................... 96
Internet .............................................................................................................. 97
More Services ................................................................................................... 97
Messages ............................................................................................... 98
Rogers IM ......................................................................................................... 98
MobileMail ....................................................................................................... 100
Create New Message ..................................................................................... 100
Message Folders ............................................................................................ 106
Templates ....................................................................................................... 108
Voice Mail ....................................................................................................... 111
Delete All ......................................................................................................... 111
Messages Settings .......................................................................................... 112
Memory Status ................................................................................................ 112
Internet ................................................................................................. 113
Accessing an Internet Site .............................................................................. 113
Using the Internet Browser ............................................................................. 113
Bookmarks ...................................................................................................... 115
Contacts .............................................................................................. 118
Find Contact Information ................................................................................. 118
Add New Contact ............................................................................................ 120
Groups ............................................................................................................ 123
My Business Card ........................................................................................... 124
Settings ................................................................................................ 126
Set Sound Profile ............................................................................................ 126
Set Display ...................................................................................................... 128
Set Time & Date .............................................................................................. 131
Set Phone ....................................................................................................... 132
Set Calls .......................................................................................................... 134
Set Connectivity .............................................................................................. 139
Set Applications .............................................................................................. 147
Reset Settings ................................................................................................. 153
Memory Management ..................................................................................... 153
iii
Solving Problems ................................................................................155
Health and Safety Information ...........................................................158
Exposure to Radio Frequency (RF) Signals .................................................... 158
For Body Operation ......................................................................................... 159
Precautions When Using Batteries ................................................................. 160
Operating Environment ...................................................................................161
Electronic Devices ........................................................................................... 161
Potentially Explosive Environments ................................................................ 163
Emergency Calls ............................................................................................. 164
Other Important Safety Information ................................................................. 165
Care and Maintenance .................................................................................... 165
FCC Notice ...................................................................................................... 167
Appendix A: Certification Information (SAR) ................................................... 168
Appendix B: Safe and Responsible Wireless Phone Use ............................... 170
Appendix C: Consumer Update on Wireless Phones ..................................... 173
STANDARD LIMITED WARRANTY .....................................................182
Index .....................................................................................................187
iv
Important Safety Precautions
Please read these guidelines before using your wireless phone. Failure to
comply with them may be dangerous or illegal.
Road Safety at All Times
Do not use a hand-held phone while driving; park the vehicle first.
Switching Off When Refueling
Do not use the phone at a refueling point (service station) or near fuels or
chemicals.
Switching Off in Aircraft
Wireless phones can cause interference. Using them in aircraft is both
illegal and dangerous.
Switching Off in Hospitals
Switch your phone off near medical equipment. Follow any regulations or
rules in force.
Interference
All wireless phones may be subject to interference, which could affect their
performance.
Special Regulations
Follow any special regulations in force in any area and always switch your
phone off whenever it is forbidden to use it, or when it may cause
interference or danger (for example, in a hospital).
Important Safety Precautions
1
Sensible Use
Use the phone only in the normal position (held to the ear).
Emergency Call
Ensure the phone is switched on and in service. Key in the emergency
number for your present location, then press [ ]. You must deactivate
any unnecessary features before you can make an emergency call. Give all
the necessary information as accurately as possible. Do not end the call
until given permission to do so.
Water Resistance
Your phone is not water-resistant. Keep it dry.
Accessories and Batteries
Use only Samsung-approved accessories and batteries. Use of any
unauthorized accessories could damage your phone and may be
dangerous.
Qualified Service
Only qualified service personnel may repair your phone.
For more detailed safety information, see “Health and Safety Information”
on page 158.
Important Safety Precautions
2
Getting Started
SIM Card
When you subscribe to a cellular network, you receive a plug-in SIM
(Subscriber Identity Module) card loaded with your subscription details,
such as your PIN, and optional services you have selected.
Activating Your Phone
Activating your phone requires several steps: inserting the SIM card,
charging the battery, and turning the phone on.
Removing the Battery
Note: You must unplug the travel adapter before removing the battery from the phone to avoid
damage.
If necessary, power-off the phone by pressing [ ] until the power-off
image displays.
1. Using a coin or your thumbnail, turn the cover locking thumbscrew
counter-clockwise until the slot aligns with the open lock icon.
Getting Started
3
2. Pull the top edge of the cover away from the back of the phone then
slide the cover up until the catches at the bottom are released.
3. Lift the battery out of the phone (bottom edge first).
Installing the SIM Card
Important! The plug-in SIM card and its contacts can be easily damaged by scratches or
bending. Use caution when inserting or removing the card and keep all SIM cards out of reach of
children.
Getting Started
4
Position the SIM card with the gold contacts facing toward the phone and
the angled corner at the outer right side (as indicated on the phone), then
slide the card into the SIM socket.
To remove the SIM card, slide it out of the socket.
Installing the Battery
1. Align the top edge of the battery under the tabs at the top edge of the
battery chamber.
Getting Started
5
2. Press the battery down until it is seated in the battery chamber. Make
sure that the battery is properly installed before replacing the cover.
3. With the battery in position in the phone, slide the bottom edge of the
cover into the phone, ensuring that the catches at the bottom of the
cover fit into their respective slots, then press the cover into the phone.
Getting Started
6
4. With the cover pressed tight against the phone, use a coin or thumbnail
to turn the cover locking thumbscrew clockwise until the slot aligns with
the closed lock icon.
Charging the Battery
Your phone is powered by a rechargeable Li-ion (lithium ion) battery. Use
the travel adapter to charge the battery, and use only Samsung approved
batteries and chargers.
Note: Fully charge the battery before using your phone for the first time. A discharged battery
recharges fully in approximately four hours. You can use the phone while the battery is charging,
but this causes the phone to charge more slowly.
Note: For connection to an electrical supply not located in North America, you must use an
adapter of the proper configuration for the power outlet. Use of the wrong adapter could damage
your phone and void your warranty.
1. Using a fingernail, open the cover over the Headset/Adapter Jack at
the right side of the phone. Position the connector of the travel adapter
Getting Started
7
with the triangle on the connector facing the front of your phone and
plug the connector into the jack.
2. Plug the adapter into a standard AC wall outlet. If the phone is off, the
display indicates that the phone is charging. If the phone is on, the bars
in the battery icon flash to indicate charging.
Note: The battery charging circuit may stop functioning if you are viewing a streaming video and
receive a call while charging as the capacity of the charging circuit will be exceeded.
3. When the phone is fully charged, the message “Battery Full” appears
on the display or the bars in the battery icon stop flashing.
4. Unplug the adapter from the power outlet and disconnect it from the
phone by gently pulling the connector out of the jack.
Note: The phone is also charged when connected to the USB port of a PC using the USB cable.
Low Battery Indication
When the battery is weak and only a few minutes of talk time remain, a
warning tone sounds, the “Low Battery” message appears on the main
display and the empty battery icon flashes. The backlight dims to
conserve the remaining battery power. When the battery level becomes too
Getting Started
8
low, the phone automatically turns off. Recharge the battery to restore
phone operation.
Switching the Phone On and Off
To switch the phone on:
1. Open the phone.
2. Press and hold [ ] until the phone switches on.
3. If prompted, enter the password and press <Confirm> or [ ]. For
further details, see the Security option in section “Set Phone” on
page 132.
4. If prompted, enter the PIN and press [ ]. For further details, see the
Check PIN Code section in “Set Phone” on page 132.
The phone searches for your network and, after finding it, the Idle
screen appears on the display. You can now make and receive calls.
The default display language setting is Automatic, which is dependent
on the setting in your SIM. For further details or to change the
language, see the Language section in “Set Phone” on page 132.
To switch the phone off, press and hold [ ] until the power-off image is
displayed.
Getting Started
9
Your Phone
Features of Your Phone
Your phone is lightweight, easy-to-use and offers many valuable features.
The following list outlines a few of the features included in your phone.
Bluetooth
Camera and camcorder
Multitasking
Instant messaging capability
E-mail
Featured applications provide alarms, calendar, task lists, notes,
calculator, converter, timer, stopwatch, and world time.
Multimedia capability (with included Music Player)
Photo caller ID
Speakerphone capability
Web browser
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10
Phone Layout
1
1
2
1
3
1
1
4
1
5
1
6
1
7
Closed View of Your Phone
The following illustration shows the external elements of your phone
1. Camera key: Opens the Camera menu.
2. Volume keys/Menu Navigation: Allow you to adjust the ringer volume
in standby mode, mute the ringer when receiving a call and adjust the
voice volume during a call. Can also be used to move to the top or
bottom of a menu screen.
3. Camera Lens: Allows you to take pictures and videos.
4. Front Display: Shows the received signal strength, battery level, time
and date, and other information.
5. Power/Accessory Interface connector: Connects the headset, PC
connection cable (see “Transferring Files via USB Cable” on page 40),
and travel adapter (see “Charging the Battery” on page 7).
6. Speaker key: During a call, this key enables the speakerphone.
7. External speaker: Used to listen to audio and music from your phone.
Your Phone
11
Open View of Your Phone
1
1
1
1
5
1
8
1
9
1
12
1
14
1
15
3
1
4
1
7
1
10
1
6
1
13
1
2
1
11
The following illustration shows the rest of the main elements of your
phone:
1. Main Display: This screen displays all the information needed to
operate your phone.
2. Menu Access/Confirm/Speakerphone key: While in Idle mode, it
3.
launches the main menu. When navigating through a menu, it accepts
the highlighted choice in the menu. During a call, it turns the
speakerphone function on and off.
Left soft key: Performs the function indicated by text on the display
directly above the key (see “Soft Keys” on page 18).
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12
4. MobileMail key: Opens the MobileMail service.
5. Send key: Allows you to place or receive a call. In Idle mode, press the
key once to access the Recent Call log. Press and hold the key to
redial the most recent call.
6. Voice Mail key: Press and hold to automatically dial your voice mail.
7. Microphone: Converts your voice into an electrical signal during phone
calls and voice recordings.
[*]
8. Special Function keys: The [ ] key enters the
character for
calling features, such as a pause between numbers. In text entry mode,
press to change the character input type. The [ ] key enters the
pound [#] character for calling features. In text entry mode, press to
enter a space between characters. Press and hold to activate and
deactivate Silent mode.
9. Alphanumeric keypad: Use these keys to enter numbers, letters, and
some special characters.
10. Clear key: Deletes characters from the display when you are in text
entry mode. Deletes items when in an application. When in a main
menu, press to return to the previous menu.
11. Power On/Power Off/Menu Exit key: Ends a call. Press and hold for a
few seconds to power your phone on or off. While in the main menu, it
returns the phone to standby mode and cancels any input. Rejects an
incoming call.
12. Multitasking key: Launches the multitasking menu, which allows you
to select Call, Messages, Internet, Media Player, or Games and Apps
without having to exit from the currently active application. See
“Multitasking Menu” on page 19 for additional information.
13.
Right soft key: Performs the function indicated by text on the display
directly above the key (see “Soft Keys” on page 18).
14. Navigation keys: In Menu mode, the navigation keys work as
directional keys to scroll through menus and lists. In Idle mode, the
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13
navigation keys work as shortcuts, allowing you to access other menus
Press Right to
access the
Messages Inbox.
Press Left to
access the Call
History menu.
Press Down to open the Contacts menu.
Press Up to access Friends.
directly.
The shortcuts are:
When entering text, the left and right navigation keys move the cursor
left and right.
15. Earpiece: Used to listen to callers.
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14
Display
T
o
b
e
repla
c
ed
Icons
Text and graphics area
Soft key function indicators
Display Layout
The internal display has three main areas:
Area Description
Icons Displays various icons that indicate phone status.
Text and graphics
area
Soft key function
indicators
Displays messages, menus, instructions and any
information that you enter, such as the number you are
dialing.
Shows the current functions assigned to the two soft keys.
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15
Icons
Shows the received signal strength. The more bars, the
stronger the signal.
Appears when a call is in progress.
Appears when there is no network coverage available.
Appears when the phone is accessing services on a GPRS
(2.5G) network.
Appears when the phone is accessing services on a UMTS
(3G) network.
Appears when the phone is accessing services on an Edge
network.
Appears when the phone is accessing services on a 3G+
(HSDPA) network.
Appears when an alarm is set. For details, see “Alarms” on
page 76.
Appears when the Call Forwarding feature is active. For
details, see “Call Forwarding” on page 137.
Appears when a new text message or notification of a new
voice mail has been received.
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16
Appears when a new picture message has been received.
Appears when a new email message has been received.
Appears when a push message has been received from the
WAP server.
Appears when a memory card is inserted.
Appears when Bluetooth wireless technology is active.
Appears when the phone’s profile is set to Silent.
Appears when the phone’s profile is set to Driving.
Appears when the phone’s profile is set to Outdoor.
Appears when Call Alert Type is set to Melody or Increasing
Melody.
Appears when Call Alert Type is set to Vibration & Melody or
Vibration & Increasing Melody.
Appears when Call Alert Type is set to Vibration then Melody.
Appears when Call Alert Type is set to Vibration.
Appears when the Call Alert Type set to
Mute.
Appears when the phone is connected to a PC.
Appears when the phone is being used as a modem.
Appears at the bottom of the screen during a call to indicate
that the speakerphone can be activated by pressing [ ].
Shows the level of your phone’s battery. The more bars, the
more power you have remaining.
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17
Selecting Functions and Options
Soft Keys
There are two soft keys, left and right (see “Open View of Your Phone” on
page 12). The roles of the soft keys vary depending on the function you are
currently using. The icons or labels on the bottom line of the display just
above each key indicate their current role.
Some functions of the Left soft key are as follows.
From the Idle screen, press to open the Vision screen.
In a menu mode, press to select the highlighted menu item.
Some functions of the Right soft key are as follows.
From the Idle screen, press to access the Rogers Music Player (for more
information see “Rogers Music Player” on page 95).
When using other features, such as the web browser, it performs a
context-sensitive action such as displaying the Back option.
Clear Key
The CLR key is used to erase or clear numbers, text, or symbols from
the display. You can also use it to return to a previous menu.
If you enter an incorrect character, press to backspace (and delete) the
character.
To erase an entire sentence, press and hold.
To back up one menu level, press briefly.
End Key
The End key is used to turn your phone on and off, disconnect calls,
and return to the standby mode.
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18
Press and hold to turn on your phone.
Briefly press once to disconnect a call.
Press to return to standby mode from a menu.
Send Key
The Send key is used to answer calls, dial calls, and to recall the last
number(s) dialed, received, or missed.
Press once to answer a call.
Enter a number and briefly press to make a call.
In standby mode, briefly press to display a list of all recent calls.
Press twice in standby mode to call the most recent number.
Press to pick up a waiting call.
Multitasking Menu
The Multitasking key [ ] opens an application-switch window that allows
you to select from a group of commonly used applications without having to
exit from a currently active application. The menu icon choices are as
follows:
Internet icon: Allows you to launch the Internet browser while using
the handset for other tasks.
Call icon: Allows you to make a voice call while using the handset for
other tasks. If Music Player is active, it is muted during the call.
Messages icon: Allows you to send a text or picture message while
using the handset for other tasks.
Media Player icon: Allows you to launch the Media Player while
using the handset for other tasks. If an incoming call is received or
you make a call, the Media Player is muted.
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19
Games and Apps icon: Allows you launch games or other
applications while using the handset for other tasks.
End all? icon: Allows you to cancel multitasking and return to the
idle screen.
When the application-switch window is open, scroll to the application you
want to open using the navigation keys, or press the Multitasking key
repeatedly. When you have highlighted the application you want, press
<Select> or [ ] to launch that application. Press <Back> to return to the
previous screen. The End all? option returns the phone to Idle mode.
Note: If you access the switch window while performing Internet-based activities, some
applications are not functional. For example, if you are browsing the Internet and use the Activity
key to initiate a phone call, the call will not connect.
Speakerphone Key
During a call, press the key or the <SPEAKER> key (on the right side of
the phone) to enable the speakerphone. Use the volume keys (on the left
side of the phone) to adjust the volume.
Memory Card
Your phone accepts a microSD (Secure Digital) memory card up to 8GB
capacity to expand the available memory space. This allows you to store
more audio files, graphics, videos and other files in your phone than the
internal memory can hold. You can also use a card to transfer files to and
from a PC equipped with a microSD card reader or SD card reader and
microSD adapter.
When a memory card is available for use, a blue memory card icon
appears in the icon area at the top of the idle screen. While the phone is
reading data from the card or writing to the card the icon is orange.
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20
Note: Before using a microSD card, it must be formatted with the FAT32 file system. Check the
Wrong Right
documentation that came with the memory card and, if necessary, format the card.
Inserting a microSD Card
Note: Ensure your battery is fully charged before using a microSD card. Your data may become
damaged or unusable if the battery runs out while reading or writing to the microSD card.
To insert a microSD card into your phone:
1. Remove the rear cover and battery from the phone (see “Removing the
Battery” on page 3).
2. Holding the microSD card with the gold contacts facing down and
toward the phone, gently insert the card into the microSD slot and slide
the card in until it is fully inserted.
3. Reinstall the battery and rear cover (see “Installing the Battery” on
page 5).
The MicroSD icon is displayed on the screen to indicate that a
microSD card is inserted in the phone.
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21
Note: If this is the first time that the microSD card is inserted into your phone, the phone
automatically creates a series of folders on it for file storage (Ring Tunes, Graphics, Video, Music
Voic e list).
Removing a microSD Card
Warning! Do not remove a microSD card while files are being accessed or transferred. You
could cause data loss or damage the card.
To remove a microSD card from your phone:
1. Remove the rear cover and battery from the phone (see “Removing the
Battery” on page 3).
2. Gently slide the card out of the microSD slot and remove it from the
phone.
3. Reinstall the battery and rear cover (see “Installing the Battery” on
page 5).
Using a microSD Adapter
MicroSD adapters allow use of microSD cards in SD-compatible devices,
including PC card readers.
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22
To insert a microSD card into a microSD adapter, hold the card with the
label side facing up and the gold contacts toward the adapter. Gently insert
the card into the adapter and slide it into the adapter until it is fully inserted.
To remove a microSD card from a microSD adapter, grasp the front edge
of the microSD card and gently pull it out of the adapter.
Formatting a microSD Card
If you need to reformat a microSD card:
1. Insert the card into the slot (see above).
2. From the Idle screen, select [ ]
3. Press the right navigation key so that On card is displayed and the SD
card icon is highlighted.
4. Press <Options> and select Memory Card Settings
5. If there is any data on the card you are prompted to confirm the loss of
data on the memory card. Press <Yes> if you agree. The card is
formatted.
Media.
Format.
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23
Call Functions
Making a Call
From the Idle screen, enter the phone number (with area code, if
necessary), then press [ ].
Note: When you activate the Auto Redial option, the phone automatically redials up to ten times
when the call is not answered or someone is already on the phone. For carriers that
automatically divert unanswered calls to voice mail, the Auto redial feature will not provide useful
service. See the Auto Redial section in “Voice Call” on page 136 for further details.
Making an International Call
1. Press and hold [ ]. The + character appears.
2. Enter the country code, area code and phone number, then press
].
[
Correcting an Entered Number
1. To correct one or more digits in a dialed number:
To clear the last digit displayed, press [ ].
To clear a different digit in the number, press the left or right
navigation key until the cursor is immediately to the right of the digit
to be cleared. Press [ ].
To enter a missing digit, press the left or right navigation key until the
cursor is in position and enter the digit.
To clear the whole display, press and hold [ ].
2. Press the key to return to the Idle screen.
Call Functions
24
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