Samsung SFG-D1100 Users Guide

Printed in Korea
Verizon Wireless
5G CPE
Product Safety and Warranty
Please read this manual before operating your device and keep it for future reference.
This document contains important terms and conditions with respect to your device.
By using this device, you accept those terms and conditions.
Legal Information
READ THIS INFORMATION BEFORE USING YOUR DEVICE. Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty INCLUDING ITS
DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration within 30 calendar days of the first consumer
purchase. You may opt out by either sending an email to optout@sea.samsung.com with the subject line “Arbitration Opt­Out” or by calling 1-800-SAMSUNG (726-7864). For more detailed procedures, please refer to the “Dispute Resolution Procedures and Arbitration OptOut” section of the Limited Warranty.
WARNING! This produc t contains chemicals known to the State of California to ca use cancer, bir th defects or
other reproduc tive harm. For more information, please call 1-80 0-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Device, including but not limited to, accessories, parts, or software relating thereto (the “5G CPE”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
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Open Source Software
Some software components of this product, including but not limited to ‘PowerTOP’ and ‘e2fsprogs’, incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:
hp://opensource.samsung.com.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT AUTHORIZATION, THE DEVICE WILL NO LONGER OPERATE. YOU MUST THEN CONTACT YOUR CARRIER TO RESTORE THE DEVICE TO THE CARRIER AUTHORIZED SETTINGS.
Samsung Electronics America (SEA), Inc
Address: 85 Challenger Road Ridgefield Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Internet Address:
www.samsung.com
©2018 Samsung Electronics America, Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Mobile Device? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsung.com/us/support
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Table of Contents
Section 1: Product Safety ..................................... 2
General Precautions ....................................................... 2
Using Your 5G CPE Near Other Electronic Devices
................................................................................................. 2
Radio Frequency (RF) Energy......................................3
Knowing Radio Frequency Safety ............................. 3
Section 2: Product Warranty ...............................7
Procedures for Dispute Resolution/30-day
Arbitration and Opt-Out Policy ..................................7
Terms & Conditions of Sale and Standard Limited
Warranty ..............................................................................9
End User License Agreement for Samsung
Software (EULA) ........................................................... 12
Open Source Announcement .................................... 22
GNU GENERAL PUBLIC LICENSE .......................... 23
GNU Lesser General Public License version 2.1 30
GCC RUNTIME LIBRARY EXCEPTION .................40
BSD-3-Clause ................................................................. 55
The MIT License ............................................................. 56
Eclipse Public License 1.0 (EPL-1.0) ..................... 56
OpenSSL License .......................................................... 61
Index ............................................................................... 63
1
Section 1: Product Safety
This user guide contains important operational and safety information that will help you safely use your 5G CPE.
General Precautions
There are several simple guidelines to operating your 5G CPE properly and maintaining safe, satisfactory service.
● Do not attempt to open the 5G CPE or power supply, or dissemble the 5G CPE component
case. You run the risk of electrical shock a nd/or burn a nd voiding the limited war ranty. No user-
servicea ble parts are located within t he 5G CPE enclosure.
● Avoid abuse such as dropping, hit ting, bending, and placing items on top of the 5G CPE.
● Any changes or modifications to you r 5G CPE not expressly approved in this document could void your equipment warra nty and void your authorit y to operate this equipment.
Using Your 5G CPE Near Other Electronic Devices
Most modern electronic equipment is shielded from radio frequency (RF) signals. However, RF signals from your 5G CPE may affect inadequately shielded electronic equipment.
Conversely, ensure the unit is placed at least 2 feet away from products which generate electromagnetic radiation, such as a computer monitor or microwave oven.
Note: For the best care of you r 5G CPE, ensure
that only au thorized personnel ser vice your device. Failure to do so m ay be dangerous and void you r warrant y. Consult th e manufac turer of any personal medical devices, suc h as pacem akers and hearing aids, to determine if they are adequately shielded from ex ternal RF signals.
Radio Frequency (RF) Energy
Understanding How Your 5G CPE Operates
Your 5G CPE functions as a radio transmitter and receiver. When it is turned on, it receives and transmits radio frequency (RF) signals. When you use your 5G CPE, the system handling your call controls the power level. This power can range up to 8W peak (2x4W).
Knowing Radio Frequency Safety
The design of your 5G CPE complies with updated NCRP standards described below:
In 1991–92, the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) joined in updating ANSI’s 1982 standard for safety levels with respect to human exposure to RF signals. More than 120 scientists, engineers and physicians from universities, government health agencies and industries developed this updated standard after reviewing the available body of research.
In 1993, the Federal Communications Commission (FCC) adopted this updated standard in a regulation. In August 1996, the FCC adopted a hybrid standard consisting of the existing ANSI/IEEE standard and the guidelines
published by the National Council of Radiation Protection and Measurements (NCRP).
For more information about RF exposure, visit the FCC Web site at www.fcc.gov.
FCC Part 15 Information to User
FCC ID number: A3LSFG-D1100. Pursuant to part 15.21 of the FCC Rules, you are
cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Section 1: Product Safety
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32
Note: This equipment has been tested and found
to comply wit h the limits for a Class B digital device, pursuan t to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radia te radio frequency ener gy and, if n ot installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
● Reorient or reloca te the receiv ing antenna.
● Increase th e separation bet ween the equipment an d rece iver.
● Connect the equipment into an outlet on a circuit differen t from that to which t he receiver is connected.
● Consult the dealer or an ex perienced radio/ TV technician for help.
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Important Note.
FCC Radiation Exposure Statement
To ensure the safety of users, the FCC has established criteria for the amount of radio frequency energy various products may produce depending on their intended usage. This product has been tested and found to comply with the FCC’s exposure criteria.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The installation of the base unit should allow at least 20 centimeters between the base and persons to be in compliance with FCC RF exposure guidelines.
Use only Samsung-approved accessories. Samsung-approved chargers and accessories are specifically designed for your device.
Please read the following important safety notices and instructions before installing or using the product.
1. Follow all warnings and instructions marked on the product.
2. Unplug this product from the wall outlet before cleaning.
3. This product should be operated using the type of power indicated on the marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
4. Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.
5. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock.
6. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks.
7. Refer all questions regarding servicing of this product to qualified service personnel.
Electric current from power, telephone, and communication cables is hazardous, and could result in electric shock and/or fire.
To avoid electric shock, use caution when connecting cables. For example, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors.
To avoid electric shock, do not operate the product or connect or disconnect cables during electrical storms.
To avoid electric shock, do not use this product in or near water.
To reduce the risk of fire or overheating, keep this product in well ventilated areas, away from radiators or other heat sources. Do not block cooling vents.
The plug-socket combination must be accessible at all times because it serves as the main power-disconnecting device.
Use only the manufacturer-provided AC adaptor approved for use with this product. Use of another AC adaptor may cause a fire or explosion.
This product relies on short-circuit (over current) protection installed in your home or office. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. is used on the phase conductors (all current carrying conductors).
Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
a. When the power cord or plug is damaged or frayed. b. If the product does not operate normally when the
operating instructions are followed.
This product generates, uses, and can radiate radio frequency energy and, if not installed or used in
Section 1: Product Safety
54
accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This product has been tested and found to comply with the limits set forth in Part 15 of the Federal Communications Commission Rules.
Owner’s Record:
The model name, model number, regulatory number, and FCC ID are located on a label affixed to the back of the unit. The MSN and MAC ID are on a sticker affixed on the side of the unit. Record the MSN and the MAC ID in the space provided below. This will be helpful if you need to contact us about your CPE in the future.
Model: Verizon Wireless 5G CPE MSN: MAC ID:
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Section 2: Product Warranty
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.
Samsung Limited Warranty - This product is covered
under the applicable Samsung Limited Warranty INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration within 30 calendar days of the first consumer purchase. You may opt out by either sending an email to optout@sea.samsung.
com with the subject line “Arbitration Opt Out” or by
calling 1-800-SAMSUNG (726-7864). For more detailed procedures, please refer to the “Dispute Resolution Procedures and Arbitration Opt-Out” section of the Limited Warranty.
SAMSUNG ELECTRONICS AMERICA, INC. (“SAMSUNG”) warrants that SAMSUNG’s devices and accessories (“Products”) are free from defects in material and workmanship under normal use and service.
Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Procedures for Dispute Resolution/30‑day Arbitration and Opt‑Out Policy
ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS LIMITED WARRANTY OR THE SALE, CONDITION OR PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY.
ANY SUCH DISPUTE SHALL NOT BE COMBINED OR CONSOLIDATED WITH A DISPUTE INVOLVING ANY OTHER PERSON’S OR ENTITY’S PRODUCT OR CLAIM, AND SPECIFICALLY, WITHOUT LIMITATION OF THE FOREGOING, SHALL NOT UNDER ANY CIRCUMSTANCES PROCEED AS PART OF A CLASS ACTION. THE ARBITRATION SHALL BE CONDUCTED BEFORE A SINGLE ARBITRATOR, WHOSE AWARD MAY NOT EXCEED, IN FORM OR AMOUNT, THE RELIEF ALLOWED BY THE APPLICABLE LAW. The arbitration shall be conducted according to the American Arbitration Association (AAA) Commercial Arbitration Rules applicable to consumer disputes. The AAA Rules are available online at adr.org or by calling the AAA at 1-800-778-7879. This arbitration provision is entered
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pursuant to the Federal Arbitration Act. The laws of the State of Texas, without reference to its choice of laws principles, shall govern the interpretation of the Limited Warranty and all disputes that are subject to this arbitration provision. The arbitrator shall decide all issues of interpretation and application of this arbitration provision and the Limited Warranty.
For any arbitration in which your total damage claims, exclusive of attorney fees and expert witness fees, are $5,000.00 or less (“Small Claim”), the arbitrator may, if you prevail, award your reasonable attorney fees, expert witness fees and costs as part of any award, but may not grant SAMSUNG its attorney fees, expert witness fees or costs unless it is determined that the claim was brought in bad faith. In a Small Claim case, you shall be required to pay no more than half of the total administrative, facility and arbitrator fees, or $50.00 of such fees, whichever is less, and SAMSUNG shall pay the remainder of such fees. Administrative, facility and arbitrator fees for arbitrations in which your total damage claims, exclusive of attorney fees and expert witness fees, exceed $5,000.00 (“Large Claim”) shall be determined according to AAA rules. In a Large Claim case, the arbitrator may grant to the prevailing party, or apportion among the parties, reasonable attorney fees, expert witness fees and costs. Judgment may be entered
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on the arbitrator’s award in any court of competent jurisdiction.
This arbitration provision also applies to claims against SAMSUNG’s employees, representatives and affiliates if any such claim arises from the Product’s sale, condition or performance.
You may opt out of this dispute resolution procedure by providing notice to SAMSUNG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the Product. To opt out, you must send notice by e‑mail to optout@sea.samsung.com, with the subject line: “Arbitration Opt Out.” You must include in the opt out e‑mail (a) your name and address; (b) the date on which the Product was purchased; (c) the Product model name or model number; and (d) the IMEI or MEID or Serial Number, as applicable, if you have it (the IMEI or MEID or Serial Number can be found (i) on the Product box; (ii) on the Product information screen, which can be found under “Settings;” (iii) on a label on the back of the Product beneath the battery, if the battery is removable; and (iv) on the outside of the Product if the battery is not removable). Alternatively, you may opt out by calling 1‑800‑SAMSUNG (726‑7864) no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the Product and providing the
same information. These are the only two forms of notice that will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the benefits of the Limited Warranty.
Severability
If any portion of this Limited Warranty is held to be illegal or unenforceable, such partial illegality or unenforceability shall not affect the enforceability of the remainder of the Limited Warranty. [013016]
Terms & Conditions of Sale and Standard Limited Warranty
What is covered and for how long?
The warranty period commences upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date:
Device 1 Year
Battery(ies)* 1 Year
Other Accessories* 1 Year
*If applicable.
What is not covered?
This Limited Warranty is conditioned upon proper use of the Product.
This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress; (b) scratches, dents and cosmetic damage, unless caused by SAMSUNG; (c) defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen; (d) equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered or made illegible; (e) ordinary wear and tear; (f) defects or damage resulting from the use of Product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by SAMSUNG; (g) defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by SAMSUNG, including but not limited to installation of unauthorized software and unauthorized root access, both of which shall void this limited warranty; (h) defects or damage resulting from external causes such as collision with an object, fire,
Section 2: Product Warranty
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flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source; (i) defects or damage resulting from cellular signal reception or transmission, or viruses or other software problems introduced into the Product; or (j) Product used or purchased outside the United States. This Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering; or (iii) the battery has been used in equipment other than the SAMSUNG device for which it is specified.
What are SAMSUNG’s obligations?
During the applicable warranty period, provided the Product is returned in accordance with the terms of this Limited Warranty, SAMSUNG will repair or replace the Product, at SAMSUNG’s sole option, without charge. SAMSUNG may, at SAMSUNG’s sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product, or may replace the Product with a rebuilt, reconditioned or new Product.
Repaired/replaced cases, pouches and holsters will be warranted for a period of ninety (90) days. All other repaired/replaced Products will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for ninety (90) days, whichever is longer. All replaced Products, parts, components, boards and equipment shall become the property of SAMSUNG. Except to any extent expressly allowed by applicable law, transfer or assignment of this Limited Warranty is prohibited.
What must you do to obtain warranty service?
To obtain service under this Limited Warranty, you must return the Product to an authorized phone service facility in an adequate container for shipping, accompanied by the sales receipt or comparable proof of sale showing the original date of purchase by the first consumer purchaser, the serial number of the Product and the seller’s name and address.
To obtain assistance on where to deliver the Product, please call SAMSUNG Customer Care at 1 800 SAMSUNG (726 7864). If SAMSUNG determines that any Product is not covered by this Limited Warranty, you must pay all parts, shipping, and labor charges for the repair or return of such Product.
You should keep a separate backup copy of any contents of the Product before delivering the Product to SAMSUNG for warranty service, as some or all of the contents may be deleted or reformatted during the course of warranty service.
What are the limits on SAMSUNG’s liability?
THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF SAMSUNG’S RESPONSIBILITIES, AND THE EXCLUSIVE REMEDY REGARDING THE PRODUCTS.
ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL SAMSUNG BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR, WITHOUT LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS OF USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL, PROFITS OR SAVINGS; INCONVENIENCE; INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES; OR DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE PRODUCT. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO YOU.
SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD PARTY SOFTWARE OR EQUIPMENT USED IN CONJUNCTION WITH THE PRODUCT, OR THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT, WHETHER SUCH THIRD PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE. RESPONSIBILITY FOR THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE USER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD PARTY SOFTWARE OR EQUIPMENT.
Nothing in the Product instructions or information shall be construed to create an express warranty of any kind with respect to the Products. No agent, employee, dealer, representative or reseller is authorized to modify or extend this Limited Warranty or to make binding
Section 2: Product Warranty
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1110
representations or claims, whether in advertising, presentations or otherwise, on behalf of SAMSUNG regarding the Products or this Limited Warranty.
This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Precautions for Transfer and Disposal
If data stored on this device is deleted or reformatted using the standard methods, the data only appears to be removed on a superficial level, and it may be possible for someone to retrieve and reuse the data by means of special software.
To avoid unintended information leaks and other problems of this sort, it is recommended that the device be returned to Samsung’s Customer Care Center for an Extended File System (EFS) Clear which will eliminate all user memory and return all settings to default settings. Please contact the Samsung Customer Care Center for details.
Important! Please provide warrant y information
(proof of purchase) to Samsung ’s Custo mer Care Cen ter in order to provide this service at no charge. If the warrant y has expired on the device, charges may apply.
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No reproduction in whole or in part allowed without prior written approval. Specifications and availability subject to change without notice. [013016]
End User License Agreement for Samsung Software (EULA)
IMPORTANT. READ CAREFULLY: This End User License Agreement (“EULA”) is a legal agreement between you (either an individual or a single entity) and Samsung Electronics Co., Ltd. (“Samsung”) for software, whether pre-installed or downloaded, owned by Samsung and its affiliated companies and its third party suppliers and licensors, that accompanies this EULA, which includes computer software and may include associated media, content and data, printed materials, or electronic documentation in connection with your use of Samsung Mobile Device, which will be defined below(“Samsung Software”).
By using this device or any other Samsung mobile product, including mobile phone and tablet, running on Android operating system (“Samsung Mobile Device”), you accept terms of this EULA. If you do not accept these terms, do not use the Samsung Mobile Device or the Samsung Software.
1. GRANT OF LICENSE. Samsung grants you a limited non exclusive license to install, use, access, display and run one copy of the Samsung Software on a single Samsung Mobile Device, local hard disk(s) or other permanent storage media of one computer and you may not make Samsung Software available over a network where it could be used by multiple computers at the same time. You may make one copy of the Samsung Software in machine readable form for backup purposes only; provided that the backup copy must include all copyright or other proprietary notices contained on the original.
Certain items of the Samsung Software may be subject to open source licenses. The open source license provisions may override some of the terms of this EULA. We make the applicable open source licenses available to you on the Legal Notices section of the Settings menu of your device.
2. RESERVATION OF RIGHTS AND OWNERSHIP. Samsung reserves all rights not expressly granted to you in this EULA. The Software is protected by copyright and other intellectual property laws and treaties. Samsung or its suppliers own the title, copyright and other intellectual property rights in the Software. The Software is licensed, not sold.
3. LIMITATIONS ON END USER RIGHTS. You may not, or enable others to, copy, reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or algorithms of, the Software (except and only to the extent that such activity is expressly permitted by applicable law not withstanding this limitation), or modify, or disable any features of, the Software, or create derivative works based on the Software. You may not rent, lease, lend, sublicense or provide commercial hosting services with the Software. You may not transfer this EULA or the rights to the Samsung Software granted herein to any third party unless it is in connection with the sale of the mobile device which the Samsung Software accompanied. In such event, the transfer must include all of the Samsung Software (including all component parts, the media and printed materials, any upgrades, this EULA) and you may not retain any copies of the Samsung Software. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the Samsung Software must agree to all the EULA terms.
4. SAMSUNG SOFTWARE UPDATES. Samsung may make available to you updates, upgrades, supplements and add-on components (if any) of the Samsung Software, including bug fixes, service upgrades (parts or whole), and updates, enhancements and feature improvements
Section 2: Product Warranty
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or deletion to any Samsung Software (including entirely new versions), (collectively “Update”) after the date you obtain your initial copy of the Samsung Software. This EULA applies to all and any component of the Update, unless we provide other terms along with such Update. To use Samsung Software provided through Update, you must first be licensed for the Samsung Software identified by Samsung as eligible for the Update.
While the Update will be generally available, in some limited circumstances, the Samsung Software updates will only be offered by your network carrier, and such Samsung Software updates will be governed by your contractual relationship with your network carrier.
With the “Automatic Update” function enabled (as in the default setting in the System Update menu in the Setting), your device downloads certain Updates automatically from time to time. If you have chosen to disable the “Automatic Update” function, then you can check the availability of new Updates by clicking on the “Check Update” menu in the Setting. Given the importance of receiving Updates for security software in a timely manner to defend against new threats, however, security-related Updates may be automatically downloaded and installed without your consent, even if you have disabled the “Automatic Update” function.
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We recommend that you check availability of any new Updates periodically for optimal use of your device.
5. CONSENT TO USE OF DATA. (a) Privacy Policy Collection of data using software
or applications on your device will be performed in accordance with the provisions of this section and as set forth in Samsung’s Privacy Policy. For your reference, Samsung’s Privacy Policy can be viewed at:
http://account.samsung.com/membership/pp.
(b) To provide updates to the Samsung Software, you agree that Samsung and its affiliates may collect and use technical information gathered as part of the product support services related to the Software provided to you, if any, such as IMEI (your device’s unique identification number), device number, model name, customer code, access recording, your device’s current SW version, MCC (Mobile Country Code), and MNC (Mobile Network Code). Samsung may use this information solely to improve their products or to provide customized services or technologies to you and will not disclose this information in a form that personally identifies you.
(c) Diagnostic and Usage Data If you opt in to diagnostic and usage collection, Samsung and its affiliates may collect maintain, process and use diagnostic, technical and usage related information (“Diagnostic and Usage
Data”), that is gathered to provide and improve Samsung products and services, facilitate the provision of software updates, product support and other services to you, if any, related to the Samsung Software, and to verify compliance with the terms of this License. Samsung may use this information for the purposes described above and in accordance with its privacy policy available at the hyperlink above.
(d) Location Data As described in the Samsung Privacy Policy, available for view at the hyperlink above, Samsung and its partners, licensees and third party developers may provide certain services that rely upon location information, such as your device’s GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us, with your consent, when you use such location enabled services.
(e) Device Identifier-based Services To facilitate the use of enhanced messaging and file sharing functions with a simplified set up process, device identifier-based services for file sharing features and messaging features (“Device Identifier-based Services”) are provided within the Samsung Software. These features are available through existing interfaces of Contacts and Messages, respectively, as additional features to them. If you opt-in to Device Identifier-based Services, certain
unique identifiers for your Samsung Mobile Device are needed to set up and use these features. These unique identifiers may include hardware identifiers, subscription information and telephone number for your Samsung Mobile Device. If you allow sharing of Contacts information, the telephone numbers of the people in your Contacts are collected by Samsung to facilitate file sharing and messaging with the people in your Contacts. You may turn off this sharing feature or restrict the scope of the sharing under your profile settings.
If your message cannot be sent as a message using the Device Identifier-based Services, your message may be sent as an SMS or MMS message, for which carrier messaging rates may apply.
(f) Voice-based Features As described in the Samsung Privacy Policy, available for view at the hyperlink above, in order to provide Voice-based features we may require the collection of your voice information. Some voice­based services may not be available in all languages or in all countries.
(g) Samsung Keyboard If you opt in to the Predictive text feature, the words that you typed are collected and stored on your Samsung Mobile Device to provide a word suggestion that you would be typing. You can clear the collected typing data anytime under the Predictive
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text settings. This feature may be offered in connection with your Samsung Account to synchronize the data for use on your other Samsung Mobile Devices and you can also clear the server side data under the Predictive text settings.
6. INTERNET ACCESS. Some features of the Samsung Software may require your device to have access to the internet and may be subject to restrictions imposed by your network or internet provider. Unless your device is connected to the internet through Wi-Fi connection, the Samsung Software will access the internet through your mobile network, which may result in additional charges depending on your payment plan. In addition, your enjoyment of some features of the Samsung Software may be affected by the suitability and performance of your device hardware or data access. (“Automatic Update” function downloads Updates only through Wi-Fi connection.)
7. EXPORT RESTRICTIONS. You acknowledge that the Samsung Software is subject to export restrictions of various countries. You agree to comply with all applicable international and national laws that apply to the Samsung Software, including all the applicable export restriction laws and regulations.
8. TERMINATION. This EULA is effective until terminated. Your rights under this License will terminate automatically without notice from Samsung if you fail to comply with any of the terms and conditions of this EULA. Upon termination of this EULA, you must cease all use of the Samsung Software and destroy all copies, full or partial, of the Samsung Software. Section 5, 9,10,13,15, and 16 of this EULA shall survive any such termination.
9. DISCLAIMER OF WARRANTY. UNLESS SEPARATELY STATED IN A WRITTEN EXPRESS LIMITED WARRANTY ACCOMPANYING YOUR DEVICE, ALL SAMSUNG SOFTWARE PROVIDED BY SAMSUNG WITH THIS MOBILE DEVICE ( WHETHER INCLUDED WITH THE DEVICE, DOWNLOADED, OR OTHERWISE OBTAINED) IS PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND FROM SAMSUNG, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, SAMSUNG DISCLAIMS ALL WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY OR WORKMANLIKE EFFORT, FITNESS FOR A PARTICULAR PURPOSE, RELIABILITY OR AVAILABILITY, ACCURACY, LACK OF VIRUSES, QUIET
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ENJOYMENT, NON INFRINGEMENT OF THIRD PARTY RIGHTS OR OTHER VIOLATION OF RIGHTS. SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SAMSUNG OR ITS AFFILIATES SHALL BE DEEMED TO ALTER THIS DISCLAIMER BY SAMSUNG OF WARRANTY REGARDING SAMSUNG SOFTWARE, OR TO CREATE ANY WARRANTY OF ANY SORT FROM SAMSUNG.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, USE OF THE SAMSUNG SOFTWARE AND ANY SERVICES PERFORMED BY OR ACCESSED THROUGH THE SAMSUNG SOFTWARE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU.
10. THIRD PARTY APPLICATIONS. Certain third party applications or services may be included with, or downloaded to your Samsung Mobile Device. Such third party applications or services may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”)
or provide links to certain third party websites. By using the Samsung Software, you acknowledge and agree that Samsung is not responsible for the availability of such applications and is not responsible or liable for any content, advertising, products, services, or other materials on or available from such applications.
You expressly acknowledge and agree that use of third party applications is at your sole risk and that the entire risk of unsatisfactory quality, performance, accuracy and effort is with you. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Services, in any manner, and you shall not exploit the Services in any unauthorized way whatsoever, including but not limited to, using the Services to transmit any computer viruses, worms, Trojan horses or other malware, or by trespassing or burdening network capacity. You further agree not to use the Services in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party, and that Samsung is not in any way responsible for any such use by you, nor for any harassing, threatening, defamatory, offensive, infringing or illegal messages or transmissions that you may receive as a result of using any of the Services. References on this mobile device to any names, marks, products, or services of any third­parties are provided solely as a convenience to you, and
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