Please read this manual before operating your device and keep it for future reference.
This document contains important terms and conditions with respect to your device.
By using this device, you accept those terms and conditions.
5G CPE PSW - Outdoor.indd 11/19/2018 1:40:53 PM
Legal Information
READ THIS INFORMATION BEFORE USING YOUR DEVICE.
Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty INCLUDING ITS
DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration within 30 calendar days of the first consumer
purchase. You may opt out by either sending an email to optout@sea.samsung.com with the subject line “Arbitration OptOut” or by calling 1-800-SAMSUNG (726-7864). For more detailed procedures, please refer to the “Dispute Resolution
Procedures and Arbitration OptOut” section of the Limited Warranty.
WARNING! This produc t contains chemicals known to the State of California to ca use cancer, bir th defects or
other reproduc tive harm. For more information, please call 1-80 0-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective
suppliers relating to the SAMSUNG Device, including but not limited to, accessories, parts, or software relating thereto
(the “5G CPE”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions.
Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets,
copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe
or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not
attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create
source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable
rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
5G CPE PSW - Outdoor.indd 2-31/19/2018 1:40:54 PM
Open Source Software
Some software components of this product, including but not limited to ‘PowerTOP’ and ‘e2fsprogs’, incorporate source
code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD
License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:
hp://opensource.samsung.com.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH
THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE
MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN,
CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF
THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED
IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY
KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE
BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR
LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF
REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK
IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM
OS.
IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT
AUTHORIZATION, THE DEVICE WILL NO LONGER OPERATE. YOU MUST THEN CONTACT YOUR CARRIER TO
RESTORE THE DEVICE TO THE CARRIER AUTHORIZED SETTINGS.
Samsung Electronics America (SEA), Inc
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Index ............................................................................... 63
1
Section 1: Product Safety
This user guide contains important operational and
safety information that will help you safely use your 5G
CPE.
General Precautions
There are several simple guidelines to operating your 5G
CPE properly and maintaining safe, satisfactory service.
● Do not attempt to open the 5G CPE or power
supply, or dissemble the 5G CPE component
case. You run the risk of electrical shock a nd/or
burn a nd voiding the limited war ranty. No user-
servicea ble parts are located within t he 5G CPE
enclosure.
● Avoid abuse such as dropping, hit ting, bending,
and placing items on top of the 5G CPE.
● Any changes or modifications to you r 5G CPE not
expressly approved in this document could void
your equipment warra nty and void your authorit y
to operate this equipment.
Using Your 5G CPE Near Other Electronic
Devices
Most modern electronic equipment is shielded from
radio frequency (RF) signals. However, RF signals from
your 5G CPE may affect inadequately shielded electronic
equipment.
Conversely, ensure the unit is placed at least 2 feet away
from products which generate electromagnetic radiation,
such as a computer monitor or microwave oven.
Note: For the best care of you r 5G CPE, ensure
that only au thorized personnel ser vice your
device. Failure to do so m ay be dangerous and
void you r warrant y. Consult th e manufac turer
of any personal medical devices, suc h as
pacem akers and hearing aids, to determine if
they are adequately shielded from ex ternal
RF signals.
Radio Frequency (RF) Energy
Understanding How Your 5G CPE Operates
Your 5G CPE functions as a radio transmitter and
receiver. When it is turned on, it receives and transmits
radio frequency (RF) signals. When you use your 5G CPE,
the system handling your call controls the power level.
This power can range up to 8W peak (2x4W).
Knowing Radio Frequency Safety
The design of your 5G CPE complies with updated NCRP
standards described below:
In 1991–92, the Institute of Electrical and Electronics
Engineers (IEEE) and the American National Standards
Institute (ANSI) joined in updating ANSI’s 1982 standard
for safety levels with respect to human exposure to
RF signals. More than 120 scientists, engineers and
physicians from universities, government health agencies
and industries developed this updated standard after
reviewing the available body of research.
In 1993, the Federal Communications Commission (FCC)
adopted this updated standard in a regulation. In August
1996, the FCC adopted a hybrid standard consisting
of the existing ANSI/IEEE standard and the guidelines
published by the National Council of Radiation Protection
and Measurements (NCRP).
For more information about RF exposure, visit the FCC
Web site at www.fcc.gov.
FCC Part 15 Information to User
FCC ID number: A3LSFG-D1100.
Pursuant to part 15.21 of the FCC Rules, you are
cautioned that changes or modifications not expressly
approved by Samsung could void your authority to
operate the device.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
Section 1: Product Safety
5G CPE PSW - Outdoor.indd 2-31/19/2018 1:40:54 PM
32
Note: This equipment has been tested and found
to comply wit h the limits for a Class B digital
device, pursuan t to part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radia te
radio frequency ener gy and, if n ot installed
and used in accordance with the instructions,
may cause harmful interference to radio
communications.
However, there is no guarantee that interference will
not occur in a particular installation. If this equipment
does cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
● Reorient or reloca te the receiv ing antenna.
● Increase th e separation bet ween the equipment
an d rece iver.
● Connect the equipment into an outlet on a circuit
differen t from that to which t he receiver is
connected.
● Consult the dealer or an ex perienced radio/ TV
technician for help.
5G CPE PSW - Outdoor.indd 4-51/19/2018 1:40:54 PM
Important Note.
FCC Radiation Exposure Statement
To ensure the safety of users, the FCC has established
criteria for the amount of radio frequency energy various
products may produce depending on their intended
usage. This product has been tested and found to comply
with the FCC’s exposure criteria.
This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
The installation of the base unit should allow at least
20 centimeters between the base and persons to be in
compliance with FCC RF exposure guidelines.
Use only Samsung-approved accessories.
Samsung-approved chargers and accessories are
specifically designed for your device.
Please read the following important safety notices and
instructions before installing or using the product.
1. Follow all warnings and instructions marked on
the product.
2. Unplug this product from the wall outlet before
cleaning.
3. This product should be operated using the type of
power indicated on the marking label. If you are
not sure of the type of power available, consult
your dealer or local power company.
4. Do not allow anything to rest on the power cord.
Do not locate this product where people will walk
on the cord.
5. Never push objects of any kind into this product
through cabinet slots as they may touch
dangerous voltage points or short-out parts that
could result in a fire or electric shock.
6. Do not attempt to service this product yourself,
as opening or removing covers may expose you to
dangerous voltage points or other risks.
7. Refer all questions regarding servicing of this
product to qualified service personnel.
Electric current from power, telephone, and
communication cables is hazardous, and could result in
electric shock and/or fire.
To avoid electric shock, use caution when connecting
cables. For example, do not connect safety extra-low
voltage (SELV) circuits to telephone-network voltage
(TNV) circuits. LAN ports contain SELV circuits, and WAN
ports contain TNV circuits. Some LAN and WAN ports
both use RJ-45 connectors.
To avoid electric shock, do not operate the product or
connect or disconnect cables during electrical storms.
To avoid electric shock, do not use this product in or near
water.
To reduce the risk of fire or overheating, keep this
product in well ventilated areas, away from radiators or
other heat sources. Do not block cooling vents.
The plug-socket combination must be accessible at all
times because it serves as the main power-disconnecting
device.
Use only the manufacturer-provided AC adaptor
approved for use with this product. Use of another AC
adaptor may cause a fire or explosion.
This product relies on short-circuit (over current)
protection installed in your home or office. Ensure that
a fuse or circuit breaker no larger than 120 VAC, 15A
U.S. is used on the phase conductors (all current carrying
conductors).
Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the
following conditions:
a. When the power cord or plug is damaged or frayed.
b. If the product does not operate normally when the
operating instructions are followed.
This product generates, uses, and can radiate radio
frequency energy and, if not installed or used in
Section 1: Product Safety
54
accordance with the manufacturer’s instruction manual,
may cause interference with radio and television
reception. This product has been tested and found to
comply with the limits set forth in Part 15 of the Federal
Communications Commission Rules.
Owner’s Record:
The model name, model number, regulatory number, and
FCC ID are located on a label affixed to the back of the
unit. The MSN and MAC ID are on a sticker affixed on the
side of the unit. Record the MSN and the MAC ID in the
space provided below. This will be helpful if you need to
contact us about your CPE in the future.
Model: Verizon Wireless 5G CPE
MSN:
MAC ID:
5G CPE PSW - Outdoor.indd 6-71/19/2018 1:40:54 PM
Section 2: Product Warranty
READ THIS INFORMATION BEFORE USING YOUR
MOBILE DEVICE.
Samsung Limited Warranty - This product is covered
under the applicable Samsung Limited Warranty
INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and
your right to opt out of arbitration within 30 calendar
days of the first consumer purchase. You may opt out
by either sending an email to optout@sea.samsung.
com with the subject line “Arbitration Opt Out” or by
calling 1-800-SAMSUNG (726-7864). For more detailed
procedures, please refer to the “Dispute Resolution
Procedures and Arbitration Opt-Out” section of the
Limited Warranty.
SAMSUNG ELECTRONICS AMERICA, INC. (“SAMSUNG”)
warrants that SAMSUNG’s devices and accessories
(“Products”) are free from defects in material and
workmanship under normal use and service.
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Procedures for Dispute Resolution/30‑day
Arbitration and Opt‑Out Policy
ALL DISPUTES WITH SAMSUNG ARISING IN ANY
WAY FROM THIS LIMITED WARRANTY OR THE SALE,
CONDITION OR PERFORMANCE OF THE PRODUCTS
SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL
AND BINDING ARBITRATION, AND NOT BY A COURT OR
JURY.
ANY SUCH DISPUTE SHALL NOT BE COMBINED
OR CONSOLIDATED WITH A DISPUTE INVOLVING
ANY OTHER PERSON’S OR ENTITY’S PRODUCT OR
CLAIM, AND SPECIFICALLY, WITHOUT LIMITATION
OF THE FOREGOING, SHALL NOT UNDER ANY
CIRCUMSTANCES PROCEED AS PART OF A CLASS
ACTION. THE ARBITRATION SHALL BE CONDUCTED
BEFORE A SINGLE ARBITRATOR, WHOSE AWARD
MAY NOT EXCEED, IN FORM OR AMOUNT, THE RELIEF
ALLOWED BY THE APPLICABLE LAW. The arbitration
shall be conducted according to the American Arbitration
Association (AAA) Commercial Arbitration Rules
applicable to consumer disputes. The AAA Rules are
available online at adr.org or by calling the AAA at
1-800-778-7879. This arbitration provision is entered
Section 2: Product Warranty
76
pursuant to the Federal Arbitration Act. The laws of
the State of Texas, without reference to its choice of
laws principles, shall govern the interpretation of the
Limited Warranty and all disputes that are subject to
this arbitration provision. The arbitrator shall decide
all issues of interpretation and application of this
arbitration provision and the Limited Warranty.
For any arbitration in which your total damage claims,
exclusive of attorney fees and expert witness fees, are
$5,000.00 or less (“Small Claim”), the arbitrator may,
if you prevail, award your reasonable attorney fees,
expert witness fees and costs as part of any award,
but may not grant SAMSUNG its attorney fees, expert
witness fees or costs unless it is determined that the
claim was brought in bad faith. In a Small Claim case, you
shall be required to pay no more than half of the total
administrative, facility and arbitrator fees, or $50.00
of such fees, whichever is less, and SAMSUNG shall
pay the remainder of such fees. Administrative, facility
and arbitrator fees for arbitrations in which your total
damage claims, exclusive of attorney fees and expert
witness fees, exceed $5,000.00 (“Large Claim”) shall
be determined according to AAA rules. In a Large Claim
case, the arbitrator may grant to the prevailing party, or
apportion among the parties, reasonable attorney fees,
expert witness fees and costs. Judgment may be entered
5G CPE PSW - Outdoor.indd 8-91/19/2018 1:40:54 PM
on the arbitrator’s award in any court of competent
jurisdiction.
This arbitration provision also applies to claims against
SAMSUNG’s employees, representatives and affiliates if
any such claim arises from the Product’s sale, condition
or performance.
You may opt out of this dispute resolution procedure by
providing notice to SAMSUNG no later than 30 calendar
days from the date of the first consumer purchaser’s
purchase of the Product. To opt out, you must send
notice by e‑mail to optout@sea.samsung.com, with the
subject line: “Arbitration Opt Out.” You must include
in the opt out e‑mail (a) your name and address; (b) the
date on which the Product was purchased; (c) the Product
model name or model number; and (d) the IMEI or MEID
or Serial Number, as applicable, if you have it (the IMEI
or MEID or Serial Number can be found (i) on the Product
box; (ii) on the Product information screen, which can
be found under “Settings;” (iii) on a label on the back
of the Product beneath the battery, if the battery is
removable; and (iv) on the outside of the Product if the
battery is not removable). Alternatively, you may opt out
by calling 1‑800‑SAMSUNG (726‑7864) no later than
30 calendar days from the date of the first consumer
purchaser’s purchase of the Product and providing the
same information. These are the only two forms of notice
that will be effective to opt out of this dispute resolution
procedure. Opting out of this dispute resolution
procedure will not affect the coverage of the Limited
Warranty in any way, and you will continue to enjoy the
benefits of the Limited Warranty.
Severability
If any portion of this Limited Warranty is held to be
illegal or unenforceable, such partial illegality or
unenforceability shall not affect the enforceability of the
remainder of the Limited Warranty. [013016]
Terms & Conditions of Sale and Standard
Limited Warranty
What is covered and for how long?
The warranty period commences upon the date of
purchase by the first consumer purchaser and continuing
for the following specified period of time after that date:
Device1 Year
Battery(ies)*1 Year
Other Accessories*1 Year
*If applicable.
What is not covered?
This Limited Warranty is conditioned upon proper use of
the Product.
This Limited Warranty does not cover: (a) defects or
damage resulting from accident, misuse, abnormal
use, abnormal conditions, improper storage, exposure
to liquid, moisture, dampness, sand or dirt, neglect,
or unusual physical, electrical or electromechanical
stress; (b) scratches, dents and cosmetic damage, unless
caused by SAMSUNG; (c) defects or damage resulting
from excessive force or use of a metallic object when
pressing on a touch screen; (d) equipment that has the
serial number or the enhancement data code removed,
defaced, damaged, altered or made illegible; (e) ordinary
wear and tear; (f) defects or damage resulting from
the use of Product in conjunction or connection with
accessories, products, or ancillary/peripheral equipment
not furnished or approved by SAMSUNG; (g) defects
or damage resulting from improper testing, operation,
maintenance, installation, service, or adjustment not
furnished or approved by SAMSUNG, including but not
limited to installation of unauthorized software and
unauthorized root access, both of which shall void this
limited warranty; (h) defects or damage resulting from
external causes such as collision with an object, fire,
Section 2: Product Warranty
98
flooding, dirt, windstorm, lightning, earthquake, exposure
to weather conditions, theft, blown fuse, or improper use
of any electrical source; (i) defects or damage resulting
from cellular signal reception or transmission, or viruses
or other software problems introduced into the Product;
or (j) Product used or purchased outside the United
States. This Limited Warranty covers batteries only if
battery capacity falls below 80% of rated capacity or
the battery leaks, and this Limited Warranty does not
cover any battery if (i) the battery has been charged by a
battery charger not specified or approved by SAMSUNG
for charging the battery; (ii) any of the seals on the
battery are broken or show evidence of tampering; or (iii)
the battery has been used in equipment other than the
SAMSUNG device for which it is specified.
What are SAMSUNG’s obligations?
During the applicable warranty period, provided the
Product is returned in accordance with the terms of this
Limited Warranty, SAMSUNG will repair or replace the
Product, at SAMSUNG’s sole option, without charge.
SAMSUNG may, at SAMSUNG’s sole option, use rebuilt,
reconditioned, or new parts or components when
repairing any Product, or may replace the Product with a
rebuilt, reconditioned or new Product.
Repaired/replaced cases, pouches and holsters will
be warranted for a period of ninety (90) days. All other
repaired/replaced Products will be warranted for a
period equal to the remainder of the original Limited
Warranty on the original Product or for ninety (90)
days, whichever is longer. All replaced Products, parts,
components, boards and equipment shall become the
property of SAMSUNG. Except to any extent expressly
allowed by applicable law, transfer or assignment of this
Limited Warranty is prohibited.
What must you do to obtain warranty service?
To obtain service under this Limited Warranty, you must
return the Product to an authorized phone service facility
in an adequate container for shipping, accompanied by
the sales receipt or comparable proof of sale showing
the original date of purchase by the first consumer
purchaser, the serial number of the Product and the
seller’s name and address.
To obtain assistance on where to deliver the Product,
please call SAMSUNG Customer Care at 1 800
SAMSUNG (726 7864). If SAMSUNG determines that
any Product is not covered by this Limited Warranty, you
must pay all parts, shipping, and labor charges for the
repair or return of such Product.
You should keep a separate backup copy of any
contents of the Product before delivering the Product
to SAMSUNG for warranty service, as some or all of
the contents may be deleted or reformatted during the
course of warranty service.
What are the limits on SAMSUNG’s liability?
THIS LIMITED WARRANTY SETS OUT THE FULL
EXTENT OF SAMSUNG’S RESPONSIBILITIES, AND THE
EXCLUSIVE REMEDY REGARDING THE PRODUCTS.
ALL IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY. IN NO EVENT SHALL SAMSUNG
BE LIABLE FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT OR FOR, WITHOUT
LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS
OF USE, TIME, DATA, REPUTATION, OPPORTUNITY,
GOODWILL, PROFITS OR SAVINGS; INCONVENIENCE;
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE
DAMAGES; OR DAMAGES ARISING FROM THE USE
OR INABILITY TO USE THE PRODUCT. SOME STATES
AND JURISDICTIONS DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS, OR
THE DISCLAIMER OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO
YOU.
SAMSUNG MAKES NO WARRANTIES OR
REPRESENTATIONS, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, AS TO THE QUALITY,
CAPABILITIES, OPERATIONS, PERFORMANCE OR
SUITABILITY OF ANY THIRD PARTY SOFTWARE
OR EQUIPMENT USED IN CONJUNCTION WITH THE
PRODUCT, OR THE ABILITY TO INTEGRATE ANY SUCH
SOFTWARE OR EQUIPMENT WITH THE PRODUCT,
WHETHER SUCH THIRD PARTY SOFTWARE OR
EQUIPMENT IS INCLUDED WITH THE PRODUCT
DISTRIBUTED BY SAMSUNG OR OTHERWISE.
RESPONSIBILITY FOR THE QUALITY, CAPABILITIES,
OPERATIONS, PERFORMANCE AND SUITABILITY OF
ANY SUCH THIRD PARTY SOFTWARE OR EQUIPMENT
RESTS SOLELY WITH THE USER AND THE DIRECT
VENDOR, OWNER OR SUPPLIER OF SUCH THIRD
PARTY SOFTWARE OR EQUIPMENT.
Nothing in the Product instructions or information shall
be construed to create an express warranty of any
kind with respect to the Products. No agent, employee,
dealer, representative or reseller is authorized to modify
or extend this Limited Warranty or to make binding
representations or claims, whether in advertising,
presentations or otherwise, on behalf of SAMSUNG
regarding the Products or this Limited Warranty.
This Limited Warranty gives you specific legal rights, and
you may also have other rights that vary from state to
state.
Precautions for Transfer and Disposal
If data stored on this device is deleted or reformatted
using the standard methods, the data only appears to
be removed on a superficial level, and it may be possible
for someone to retrieve and reuse the data by means of
special software.
To avoid unintended information leaks and other
problems of this sort, it is recommended that the device
be returned to Samsung’s Customer Care Center for an
Extended File System (EFS) Clear which will eliminate all
user memory and return all settings to default settings.
Please contact the Samsung Customer Care Center for
details.
Important! Please provide warrant y information
(proof of purchase) to Samsung ’s
Custo mer Care Cen ter in order to
provide this service at no charge. If the
warrant y has expired on the device,
charges may apply.
No reproduction in whole or in part allowed without prior
written approval. Specifications and availability subject
to change without notice. [013016]
End User License Agreement for Samsung
Software (EULA)
IMPORTANT. READ CAREFULLY: This End User License
Agreement (“EULA”) is a legal agreement between you
(either an individual or a single entity) and Samsung
Electronics Co., Ltd. (“Samsung”) for software, whether
pre-installed or downloaded, owned by Samsung and its
affiliated companies and its third party suppliers and
licensors, that accompanies this EULA, which includes
computer software and may include associated media,
content and data, printed materials, or electronic
documentation in connection with your use of Samsung
Mobile Device, which will be defined below(“Samsung
Software”).
By using this device or any other Samsung mobile
product, including mobile phone and tablet, running on
Android operating system (“Samsung Mobile Device”),
you accept terms of this EULA. If you do not accept these
terms, do not use the Samsung Mobile Device or the
Samsung Software.
1. GRANT OF LICENSE. Samsung grants you a limited non
exclusive license to install, use, access, display and run
one copy of the Samsung Software on a single Samsung
Mobile Device, local hard disk(s) or other permanent
storage media of one computer and you may not make
Samsung Software available over a network where it
could be used by multiple computers at the same time.
You may make one copy of the Samsung Software
in machine readable form for backup purposes only;
provided that the backup copy must include all copyright
or other proprietary notices contained on the original.
Certain items of the Samsung Software may be subject
to open source licenses. The open source license
provisions may override some of the terms of this EULA.
We make the applicable open source licenses available to
you on the Legal Notices section of the Settings menu of
your device.
2. RESERVATION OF RIGHTS AND OWNERSHIP. Samsung
reserves all rights not expressly granted to you in this
EULA. The Software is protected by copyright and other
intellectual property laws and treaties. Samsung or its
suppliers own the title, copyright and other intellectual
property rights in the Software. The Software is licensed,
not sold.
3. LIMITATIONS ON END USER RIGHTS. You may not,
or enable others to, copy, reverse engineer, decompile,
disassemble, or otherwise attempt to discover the
source code or algorithms of, the Software (except
and only to the extent that such activity is expressly
permitted by applicable law not withstanding this
limitation), or modify, or disable any features of, the
Software, or create derivative works based on the
Software. You may not rent, lease, lend, sublicense or
provide commercial hosting services with the Software.
You may not transfer this EULA or the rights to the
Samsung Software granted herein to any third party
unless it is in connection with the sale of the mobile
device which the Samsung Software accompanied. In
such event, the transfer must include all of the Samsung
Software (including all component parts, the media and
printed materials, any upgrades, this EULA) and you
may not retain any copies of the Samsung Software.
The transfer may not be an indirect transfer, such as a
consignment. Prior to the transfer, the end user receiving
the Samsung Software must agree to all the EULA terms.
4. SAMSUNG SOFTWARE UPDATES. Samsung may make
available to you updates, upgrades, supplements and
add-on components (if any) of the Samsung Software,
including bug fixes, service upgrades (parts or whole),
and updates, enhancements and feature improvements
Section 2: Product Warranty
1312
or deletion to any Samsung Software (including entirely
new versions), (collectively “Update”) after the date you
obtain your initial copy of the Samsung Software. This
EULA applies to all and any component of the Update,
unless we provide other terms along with such Update.
To use Samsung Software provided through Update,
you must first be licensed for the Samsung Software
identified by Samsung as eligible for the Update.
While the Update will be generally available, in some
limited circumstances, the Samsung Software updates
will only be offered by your network carrier, and such
Samsung Software updates will be governed by your
contractual relationship with your network carrier.
With the “Automatic Update” function enabled (as
in the default setting in the System Update menu in
the Setting), your device downloads certain Updates
automatically from time to time. If you have chosen
to disable the “Automatic Update” function, then you
can check the availability of new Updates by clicking
on the “Check Update” menu in the Setting. Given the
importance of receiving Updates for security software
in a timely manner to defend against new threats,
however, security-related Updates may be automatically
downloaded and installed without your consent, even
if you have disabled the “Automatic Update” function.
We recommend that you check availability of any new
Updates periodically for optimal use of your device.
5. CONSENT TO USE OF DATA.
(a) Privacy Policy Collection of data using software
or applications on your device will be performed in
accordance with the provisions of this section and as set
forth in Samsung’s Privacy Policy. For your reference,
Samsung’s Privacy Policy can be viewed at:
http://account.samsung.com/membership/pp.
(b) To provide updates to the Samsung Software, you
agree that Samsung and its affiliates may collect and use
technical information gathered as part of the product
support services related to the Software provided to you,
if any, such as IMEI (your device’s unique identification
number), device number, model name, customer code,
access recording, your device’s current SW version, MCC
(Mobile Country Code), and MNC (Mobile Network Code).
Samsung may use this information solely to improve
their products or to provide customized services or
technologies to you and will not disclose this information
in a form that personally identifies you.
(c) Diagnostic and Usage Data If you opt in to diagnostic
and usage collection, Samsung and its affiliates may
collect maintain, process and use diagnostic, technical
and usage related information (“Diagnostic and Usage
Data”), that is gathered to provide and improve Samsung
products and services, facilitate the provision of
software updates, product support and other services
to you, if any, related to the Samsung Software, and
to verify compliance with the terms of this License.
Samsung may use this information for the purposes
described above and in accordance with its privacy policy
available at the hyperlink above.
(d) Location Data As described in the Samsung Privacy
Policy, available for view at the hyperlink above,
Samsung and its partners, licensees and third party
developers may provide certain services that rely upon
location information, such as your device’s GPS signal
or information about nearby WiFi access points and cell
towers that may be transmitted to us, with your consent,
when you use such location enabled services.
(e) Device Identifier-based Services To facilitate the
use of enhanced messaging and file sharing functions
with a simplified set up process, device identifier-based
services for file sharing features and messaging features
(“Device Identifier-based Services”) are provided within
the Samsung Software. These features are available
through existing interfaces of Contacts and Messages,
respectively, as additional features to them. If you
opt-in to Device Identifier-based Services, certain
unique identifiers for your Samsung Mobile Device
are needed to set up and use these features. These
unique identifiers may include hardware identifiers,
subscription information and telephone number for your
Samsung Mobile Device. If you allow sharing of Contacts
information, the telephone numbers of the people in
your Contacts are collected by Samsung to facilitate file
sharing and messaging with the people in your Contacts.
You may turn off this sharing feature or restrict the
scope of the sharing under your profile settings.
If your message cannot be sent as a message using the
Device Identifier-based Services, your message may
be sent as an SMS or MMS message, for which carrier
messaging rates may apply.
(f) Voice-based Features As described in the Samsung
Privacy Policy, available for view at the hyperlink above,
in order to provide Voice-based features we may require
the collection of your voice information. Some voicebased services may not be available in all languages or in
all countries.
(g) Samsung Keyboard If you opt in to the Predictive
text feature, the words that you typed are collected
and stored on your Samsung Mobile Device to provide a
word suggestion that you would be typing. You can clear
the collected typing data anytime under the Predictive
Section 2: Product Warranty
1514
text settings. This feature may be offered in connection
with your Samsung Account to synchronize the data for
use on your other Samsung Mobile Devices and you can
also clear the server side data under the Predictive text
settings.
6. INTERNET ACCESS. Some features of the Samsung
Software may require your device to have access to the
internet and may be subject to restrictions imposed by
your network or internet provider. Unless your device is
connected to the internet through Wi-Fi connection, the
Samsung Software will access the internet through your
mobile network, which may result in additional charges
depending on your payment plan. In addition, your
enjoyment of some features of the Samsung Software
may be affected by the suitability and performance
of your device hardware or data access. (“Automatic
Update” function downloads Updates only through Wi-Fi
connection.)
7. EXPORT RESTRICTIONS. You acknowledge that the
Samsung Software is subject to export restrictions of
various countries. You agree to comply with all applicable
international and national laws that apply to the
Samsung Software, including all the applicable export
restriction laws and regulations.
8. TERMINATION. This EULA is effective until
terminated. Your rights under this License will terminate
automatically without notice from Samsung if you fail
to comply with any of the terms and conditions of this
EULA. Upon termination of this EULA, you must cease
all use of the Samsung Software and destroy all copies,
full or partial, of the Samsung Software. Section 5,
9,10,13,15, and 16 of this EULA shall survive any such
termination.
9. DISCLAIMER OF WARRANTY. UNLESS SEPARATELY
STATED IN A WRITTEN EXPRESS LIMITED WARRANTY
ACCOMPANYING YOUR DEVICE, ALL SAMSUNG
SOFTWARE PROVIDED BY SAMSUNG WITH THIS
MOBILE DEVICE ( WHETHER INCLUDED WITH THE
DEVICE, DOWNLOADED, OR OTHERWISE OBTAINED)
IS PROVIDED “AS IS” AND ON AN “AS AVAILABLE”
BASIS, WITHOUT WARRANTIES OF ANY KIND
FROM SAMSUNG, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT POSSIBLE PURSUANT
TO APPLICABLE LAW, SAMSUNG DISCLAIMS ALL
WARRANTIES EXPRESS, IMPLIED, OR STATUTORY,
INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY, SATISFACTORY
QUALITY OR WORKMANLIKE EFFORT, FITNESS
FOR A PARTICULAR PURPOSE, RELIABILITY OR
AVAILABILITY, ACCURACY, LACK OF VIRUSES, QUIET
ENJOYMENT, NON INFRINGEMENT OF THIRD PARTY
RIGHTS OR OTHER VIOLATION OF RIGHTS. SOME
JURISDICTIONS DO NOT ALLOW EXCLUSIONS OR
LIMITATIONS OF IMPLIED WARRANTIES, SO THE
ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY
TO YOU. NO ADVICE OR INFORMATION, WHETHER
ORAL OR WRITTEN, OBTAINED BY YOU FROM
SAMSUNG OR ITS AFFILIATES SHALL BE DEEMED TO
ALTER THIS DISCLAIMER BY SAMSUNG OF WARRANTY
REGARDING SAMSUNG SOFTWARE, OR TO CREATE
ANY WARRANTY OF ANY SORT FROM SAMSUNG.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT,
TO THE EXTENT PERMITTED BY APPLICABLE LAW, USE
OF THE SAMSUNG SOFTWARE AND ANY SERVICES
PERFORMED BY OR ACCESSED THROUGH THE
SAMSUNG SOFTWARE IS AT YOUR SOLE RISK AND
THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY,
PERFORMANCE, ACCURACY AND EFFORT IS WITH
YOU.
10. THIRD PARTY APPLICATIONS. Certain third party
applications or services may be included with, or
downloaded to your Samsung Mobile Device. Such third
party applications or services may display, include or
make available content, data, information, applications
or materials from third parties (“Third Party Materials”)
or provide links to certain third party websites. By using
the Samsung Software, you acknowledge and agree
that Samsung is not responsible for the availability of
such applications and is not responsible or liable for
any content, advertising, products, services, or other
materials on or available from such applications.
You expressly acknowledge and agree that use of third
party applications is at your sole risk and that the entire
risk of unsatisfactory quality, performance, accuracy
and effort is with you. You agree not to modify, rent,
lease, loan, sell, distribute, or create derivative works
based on the Services, in any manner, and you shall not
exploit the Services in any unauthorized way whatsoever,
including but not limited to, using the Services to
transmit any computer viruses, worms, Trojan horses or
other malware, or by trespassing or burdening network
capacity. You further agree not to use the Services in
any manner to harass, abuse, stalk, threaten, defame
or otherwise infringe or violate the rights of any other
party, and that Samsung is not in any way responsible for
any such use by you, nor for any harassing, threatening,
defamatory, offensive, infringing or illegal messages or
transmissions that you may receive as a result of using
any of the Services. References on this mobile device
to any names, marks, products, or services of any thirdparties are provided solely as a convenience to you, and
Section 2: Product Warranty
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