Samsung SF565PR Users Manual

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Option Description

Auto Reduction When receiving a document as long as or longer than the

paper loaded in the paper tray, the machine can reduce the size of the document to fit the size of paper loaded in the machine. Select

if you want to automatically reduce an

incoming page.

Discard Size

Receive Code

With this feature set to

Off

, the machine cannot reduce the document to fit onto one page, the document is divided and printed in actual size on two or more pages.

When receiving a document as long as longer than the paper installed in your machine, you can set the machine to discard any excess at the bottom of the page. If the received page is outside the margin you set, it will print on two sheets of paper at the actual size.

When the document is within the margin and the Auto Reduction feature is turned on, the machine reduces the document to fit it onto the appropriate sized paper and discard does not occur. If the Auto Reduction feature is turned off or fails, the data within the margin will be discarded. Settings range from 0 to 30 mm.

The Receive Code allows you to initiate fax reception from an extension phone plugged into the EXT jack on the back of the machine. If you pick up the extension phone and hear fax tones, enter the Receive Code. The Receive Code is preset to

See page 6.13 for more information about using the code.

at the factory. Settings range from 0 to 9.

DRPD Mode You can receive a call using the Distinctive Ring Pattern

Detection (DRPD) feature which enables a user to use a single telephone line to answer several different telephone numbers. In this menu, you can set the machine to recognize the ring patterns to answer. See page 6.13

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Sending a Fax

Loading a Document

Pull the document input support all the way out. Fold out the extender, if necessary.

Load the documents up to 20 pages ADF and adjust the document guides to the document size.

For detailed guidelines for preparing an original document, see page 4.2.

Adjust the document resolution, referring to page 6.6.

face down

into the

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Adjusting the Document Resolution

The default document settings produce good results when setting typical text based documents.

However, if you send documents that are of a poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax.

Press

Resolution

By pressing can choose from Standard, Fine, Super Fine and Photo.

The document types recommended for the resolution settings are described in the following table below:

on the control panel.

Resolution

or the scroll button (W or X), you

Mode

Standard Documents with normal-sized characters.

Fine

Super Fine

Photo

OTES

• For the memory transmission, Super Fine mode is not available. The resolution setting is automatically changed to Fine.

• When your machine is set to Super Fine resolution and the remote fax machine does not support the Super Fine resolution, the machine transmits using the highest resolution mode supported by the remote fax machine.

Documents containing small characters or thin lines or documents printed using a dot-matrix printer.

Documents containing extremely fine detail. Super Fine mode is enabled only if the remote machine also supports the Super Fine resolution. See the notes below.

Documents containing shades of gray or photographs.

Recommended for:

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Sending a Fax Automatically

Load the document(s) face down into the ADF.

For details about loading a document, see page 6.5.

Adjust the document resolution to suit your fax needs. See page 6.6.

If you need to change the darkness, see page 6.3.

Enter the remote fax phone number using the number keypad.

You can use the one-touch keypad or speed or group dial numbers. For details about storing a number, see page 6.9.

Press

Start Copy/Fax

The document is scanned into memory, the number is then dialed and the documents sent when the remote machine is ready.

OTE

: When you want to cancel the fax job, press

any time while sending the fax.

Stop/Clear

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Sending a Fax Manually

Load the document(s) face down into the ADF.

For details about loading a document, see page 6.5.

Adjust the document resolution to suit your fax needs. See page 6.6.

If you need to change the darkness, see page 6.3.

Press

On Hook Dial

tone.

Enter the remote fax machine’s fax number using the number keypad.

You can use the one-touch keypad or speed or group dial numbers. For details about storing a number, see page 6.9.

When you hear a high-pitched fax signal from the remote fax machine, press

or lift the handset. You hear a dial

Start Copy/Fax

OTE

: When you want to cancel the fax job, press

any time while sending the fax.

Stop/Clear

Redialing the Last Number

To redial the last number you dialed:

Press

Redial/Pause

If a document is loaded in the ADF, the machine automatically begins to send.

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Confirming Transmission

When the last page of your document has been sent successfully, the machine beeps and returns to Standby Mode.

When something goes wrong while sending your fax, an error message appears on the display. For a listing of error messages and their meanings, see page 9.8.

If you receive an error message, press message and try to send the document again.

You can set your machine to print a confirmation report automatically each time sending a fax is completed. For further details, see the MSG Confirm item on page 6.3.

Stop/Clear

to clear the

Automatic Redialing

When the number you have dialed is busy or there is no answer when you send a fax, the machine automatically redials the number every three minutes up to seven times by the factory default settings.

When the display shows “Retry Redial ?,” press the number without waiting. To cancel the automatic redialing, press

Stop/Clear

To change the time interval between redials and the number of redial attempts. See page 6.3.

Enter

to redial

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Receiving a Fax

About Receiving Modes

•In

Fax

mode, the machine answers an incoming fax call and

immediately goes into the fax reception mode.

•In

Tel

mode, you can receive a fax by picking up the handset or pressing from the remote machine) and then pressing

Fax

on the control panel of your machine. You can also pick up the handset of the extension phone and then press the remote receive code; see page 6.13.

•In

Ans/Fax

incoming call, and the caller can leave a message on the answering machine. If the fax machine senses a fax tone on the line, the call automatically switches to Fax mode.

On Hook Dial

mode, the answering machine answers an

(you can hear voice or fax tone

Start Copy/

•

DRPD

mode, you can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. “Distinctive Ring” is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. For further details. See

The current receiving mode displays when the machine is in Standby mode.

When the memory is full, the receiving mode automatically switches to Tel.

OTES

•To use EXT jack on the back of your machine. see page 1.15.

• If you do not want other people to view your received documents, you can use Secure Receiving mode. In this mode, all of the received faxes are stored in the memory. For further details, see page 6.29.

Ans/Fax

mode, connect an answering machine to the

page 6.13

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Loading Paper for Receiving Faxes

The instructions for loading paper in the paper tray are the same whether you are printing, faxing, or copying, except that faxes can only be printed on Letter-, A4- or Legal-sized plain paper. For details about loading paper and setting the paper size in the tray, see page 1.12 and page 1.36.

Receiving Automatically in Fax Mode

Your machine is preset to Fax mode at the factory. If you have changed the receiving mode, take the following steps to receive faxes automatically:

Press

Receive Mode

Press and hold bottom line. You may have to repeat this action once or twice, depending on the mode you’re in.

Receive Mode

until “Fax” displays on the

When you receive a fax, the machine answers the call on a specified number of rings and automatically receives the fax.

To change the number of rings, see page 6.3.

Receiving Manually in Tel Mode

You can answer calls using the handset or the button.

Press

Receive Mode

Press and hold bottom line. You may have to repeat this action once or twice, depending on the mode you’re in.

Receive Mode

until “Tel” displays on the

On Hook Dial

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When you receive a fax call, pick up the handset or press

On Hook Dial

You can hear a fax tone or voice from the remote machine.

Press

Start Copy/Fax

The machine begins receiving a fax and returns to Standby Mode when the reception is completed.

to receive the fax.

Receiving Automatically in Ans/Fax Mode

For using this mode, you must attach an answering machine to the EXT jack on the back of your machine. See page 1.16.

Press

Receive Mode

Press and hold the bottom line. You may have to repeat this action once or twice, depending on the mode you’re in.

When you receive a call, the answering machine answers.

If the caller leaves a message, the answering machine stores the message as it would normally. If your machine hears a fax tone on the line, it automatically starts to receive the fax.

OTES

• When you have set your machine to Ans/Fax mode and your answering machine is switched off or no answering machine is connected to the EXT jack, your machine automatically goes into Fax mode after a predefined number of rings.

• If your answering machine has a “user-selectable ring counter,” set it to answer incoming calls within 1 ring.

• If you are in Tel mode, which is receiving faxes manually, when the answering machine is connected to your machine, you must switch off the answering machine, or the outgoing message from the answering machine will interrupt your phone conversation.

Receive Mode

until “Ans/Fax” displays on

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Receiving Manually Using an Extension Telephone

You can receive a fax from someone you are talking to on the extension telephone without going to the fax machine.

When you receive a call on the extension phone and hear fax tones, press the keys machine receives the document.

Press the buttons slowly in sequence. If you still hear the fax tone from the remote machine, try pressing

is the remote receive code preset at the factory. The first and the last asterisks are fixed, but you can change the middle number to whatever you choose. For details about changing the code, see page 6.4.

on the extension telephone. The

once again.

Receiving Faxes

“Distinctive Ring” is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you on is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds. This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone.

Using the Distinctive Ring Pattern Detection feature, your fax machine can “learn” the ring pattern you designate to be answered by the FAX machine. Unless you change it, this ringing pattern will continue to be recognised and answered as a FAX call, and all other ringing patterns will be forwarded to the extension telephone or answering machine plugged into the EXT. jack. You can easily suspend or change Distinctive Ring Pattern Detection at any time.

Before using the Distinctive Ring Pattern Detection option, Distinctive Ring service must be installed on your telephone line by the telephone company. To set up Distinctive Ring Pattern Detection, you will need another telephone line at your location, or someone available to dial your FAX number from outside.

Using the DRPD Mode

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To set up the DRPD mode:

Press

display.

The first available menu item, “Receive Mode,” displays on the bottom line.

Press the scroll button (W or X) until you see “DRPD Mode” on the bottom line and press

When “Set” displays on the bottom line, press

The LCD displays ‘[Waiting Ring].”

Call your fax number from another telephone. It is not necessary to place the call from a fax machine.

When your machine begins to ring, do not answer the call. The machine requires several rings to learn the pattern.

When the machine completes learning, the LCD displays “End DRPD [Setup]”.

If the DRPD setup fails, “DRPD Ring Error” appears. Press

Enter

when “DRPD Mode” displays and retry from Step 3.

To return to Standby Mode, press

When the DRPD feature is set up, the DRPD option is available in the Receive Mode menu. To receive faxes in the DRPD mode, you need to set the menu to

until “Fax Setup” appears on the top line of the

Enter

DRPD

Stop/Clear

OTES

• DRPD must be set up again if you re-assign your fax number, or

connect the machine to another telephone line.

• After DRPD has been set up, call your fax number again to verify

that the machine answers with a fax tone. Then have a call placed to a different number assigned to that same line to be sure the call is forwarded to the extension telephone or answering machine plugged into the EXT. jack.

Receiving Faxes in the Memory

Since your machine is a multi-tasking device, it can receive faxes while you are making copies or printing. If you receive a fax while you are copying or printing, your machine stores incoming faxes in the memory. Then, as soon as you finish copying or printing, the machine automatically prints the fax.

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Automatic Dialing

One-touch Dialing

The 20 one-touch buttons on the control panel lets you store frequently-used fax numbers and dial a number automatically with a touch of a button.

Storing a Number for One-touch Dialing

Press and hold one of the one-touch dial buttons for about 2 seconds.

The display asks you to enter the fax number. “T” signifies that you are assigning a one-touch dial button.

If a number is already stored in the location you chose, the display shows the number to allow you to change it. To start over with another one-touch button, press

Clear

Stop/

Enter the number you want to store using the number

Enter

keypad and press

To insert a pause between numbers, press A symbol “-” appears on the display.

If you make a mistake while entering a number, press the

button and re-enter the correct number.

To assign a name to the number, enter the name you want. For details about entering characters, see page 1.32.

If you do not want to assign a name, skip this step.

Press

Enter

when the name appears correctly or without

entering a name.

To store more numbers, press a one-touch button and repeat steps 2 through 4.

To return to Standby mode, press

Redial/Pause

Stop/Clear

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Sending a Fax using a One-touch Number

Load the document(s) face down into the ADF.

For details about loading a document, see page 6.5.

Adjust the document resolution to suit your fax needs. See page 6.6.

If you need to change the darkness, see page 6.3.

Press the one-touch button where you stored a number.

The document scans into the memory.

The machine dials the fax number stored in the one-touch dial location and the document is sent when the remote fax machine answers.

Speed Dialing

You can store up to 80 frequently-dialed numbers in one or twodigit speed dial locations (0-79).

Storing a Number for Speed Dialing

Press

Phone Book

Press

Phone Book

“Store & Edit” on the bottom line of the display. Press

Enter

Press

Enter

The display prompts you to enter a location number, showing the first available number.

Enter a one or two-digit speed dial number between 0 and 79, using the number keypad or scroll button (

Enter

press

If a number is already stored in the location you chose, the display shows the number to allow you to change it. To start over with another speed-dial number, press

when “Speed Dials” appears on the display.

on the control panel.

or the scroll button (W or X) to display

or X) and

Upper Level

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Enter the number you want to store using the number keypad and press

Enter

To insert a pause between numbers, press A symbol “-” appears on the display.

To assign a name to the number, enter the name you want. For details about entering characters, see page 1.32.

If you do not want to assign a name, skip this step.

Press

Enter

when the name appears correctly or without

entering a name.

To store more fax numbers, repeat steps 4 through 7.

To return to Standby mode, press

Stop/Clear

Redial/Pause

Sending a Fax using a Speed Number

Feed the document(s) face up into the ADF.

For details about loading a document, see page 6.5.

Adjust the document resolution to suit your fax needs. See page 6.6.

If you need to change the darkness, see page 6.3.

Enter the speed dial number.

• For a one-digit speed dial number, press and hold the appropriate digit button.

• For a two-digit speed dial number, press the first digit button and hold the last digit button.

The corresponding entry’s name briefly displays.

The document scans into the memory.

The fax number stored in the speed dial location is automatically dialed. The document is sent when the remote fax machine answers.

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Group Dialing

If you frequently send the same document to several destinations, you can create a group of these destinations and set them under a one or two-digit group dial location. This enables you to use a group dial number setting to send the same document to all the destinations in the group.

Setting a Group Dial Number

Press

Phone Book

Press

Phone Book

“Store & Edit” on the bottom line of the display. Press

Enter

Press the scroll button (W or X) to display “Group Dials” on the bottom line and press

Press

Enter

when “New” displays on the bottom line.

on the control panel.

or the scroll button (W or X) to display

Enter

The display prompts you to enter a location number, showing the first available number.

Enter a group number between 0 and 79 using the number

keypad or scroll button (

Press a one-touch dial button, or enter a one or two-digit speed number you want to include in the group and press

Enter

When the display confirms the number to be added to the

Enter

group, press

Repeat steps 6 and 7 to enter other one-touch dial or speed dial numbers into the group.

Press

Upper Level

numbers. The display prompts you to enter a group ID.

when you have entered all of the

or X) and press

Enter

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To assign a name to the group, enter the name.

If you do not want to assign a name, skip this step.

Press

Enter

when the name appears correctly or without

entering a name.

If you want to assign another group, press repeat from step 5.

Enter

and

To return to Standby mode, press

OTE

: You cannot include one group dial number in another group

dial number.

Stop/Clear

Editing Group Dial Numbers

You can delete a specific speed dial number from a selected group or add a new number to the selected group.

Press

Phone Book

Press

Phone Book

“Store & Edit” on the bottom line of the display. Press

Enter

Press the scroll button (W or X) to display “Group Dials” on the bottom line and press

Press the scroll button (W or X) to display “Edit” on the bottom line and press

Enter the group number you want to edit and press

on the control panel.

or the scroll button (W or X) to display

Enter

Press a one-touch dial button to enter a speed dial number you want to add or delete.

When you enter the specific number in the group, the display shows “Delete?.”

When you enter a new number, the display shows “Add?.”

Press

Enter

to add or delete the number.

To change the group name, press

Upper Level

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Enter a new group name and press

If you want to edit another group, press from step 5.

To return to Standby mode, press

Enter

Stop/Clear

and repeat

Sending a Fax Using Group Dialing (Multi-address Transmission)

You can use group dialing for Broadcasting or Delayed transmissions.

Follow the procedure of the operation (Broadcasting transmission; see page 6.22, Delayed transmission; see page 6.23, Priority transmissionpage 6.25, Delayed RX Polling transmissionpage 6.26). When you come to a step in which the display asks you to enter the remote fax number:

• For a one-digit group number, press and hold the appropriate digit button.

• For a two-digit group number, press the first digit button and hold the last digit button.

You can use only one group number for one operation. Then continue the procedure to complete the operation.

Your machine automatically scans the document loaded in the ADF and then dials each of the numbers included in the group.

Searching for a Number in the Memory

There are two ways to search for a number in the memory. You can either scan from A to Z sequentially, or you can search using the first letter of the name associated with the number.

Searching Sequentially through the Memory

Press

Phone Book

Enter

when “Search&Dial” appears on the display.

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Press the scroll button (W or X) to scroll through the memory until the name and number you want to dial display. You can search upwards or downwards through the entire memory in alphabetical order, from A to Z.

While searching through the machine’s memory, you can see that each entry is preceded by one of three letters; “T” for one-touch dial, “S” for speed dial or “G” for group dial number. These letters tell you how the number is stored.

When the name and/or the number you want displays, press

Start Copy/Fax

Enter

to dial.

Searching with a Particular First Letter

Press

Phone Book

Press

Enter

when “Search&Dial” appears on the display.

Press the button labeled with the letter you want to search for. A name beginning with the letter displays.

For example, if you want to find the name “MOBILE,” press

button, which is labeled with “MNO.”

the

Press the scroll button (W or X) to display the next name.

When the name and/or the number you want displays,

Start Copy/Fax

press

Enter

to dial.

Printing a Phonebook List

You can check your automatic dial setting by printing a Phonebook list.

Press

Phone Book

Press

Phone Book

“Print” appears on the bottom line and press

A list showing your one-touch dial, speed dial and group dial entries prints out.

or the scroll button (W or X) until

Enter

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Other Ways to Fax

Sending Broadcasting Faxes

Using the use the broadcasting fax feature, which allows you to send a document to multiple locations. Documents are automatically stored in the memory and sent to a remote station. After transmission, the documents are automatically erased from the memory.

Broadcasting

Load the document(s) face down into the ADF.

For details about loading a document, see page 6.5.

Adjust the document resolution to suit your fax needs. See page 6.6.

If you need to change the darkness, see page 6.3.

Press

Broadcasting

Enter the number of the remote machine using the number keypad.

You can use one-touch keypad or speed dial or group dial numbers. For details about storing a number, see page 6.15.

button on the control panel, you can

on the control panel.

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Press

Enter

enter another fax number to send the document.

OTE

: The Another No. prompt does not appear if you have added numbers for another broadcasting or delay fax job. You must wait until the job is completed.

To enter more fax numbers, press 1 to select “Yes” and repeat steps 4 and 5. You can add up to 10 destinations.

Note that you cannot use group dial numbers for another fax number.

to confirm the number. The display asks you to

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When you finish entering fax numbers, press 2 to select “No” at a Another No. prompt.

The document is scanned into the memory before transmission. The display shows the memory capacity and the number of pages being stored in the memory.

The machine begins sending the document in order of the numbers you entered.

Sending a Delayed Fax

You can set your machine to send a fax at a later time when you will not be present.

Load the document(s) face down into the ADF.

For details about loading a document, see page 6.5.

Adjust the document resolution to suit your fax needs. See page 6.6.

If you need to change the darkness, see page 6.3.

Press

until “Fax Feature” appears on the top line of the display. The first available menu item, “DelayFax,” displays on the bottom line.

Press

Enter

Enter the number of the remote machine using the number keypad.

You can use one-touch keypad or speed dial or group dial numbers. For details about storing a number, see page 6.15.

Press

Enter

to confirm the number on the display. The display asks you to enter another fax number to send the document.

OTE

: The Another No. prompt does not appear if you have added numbers for another broadcasting or delay fax job. You must wait until the job is completed.

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To enter more fax numbers, press 1 to select “Yes” and repeat steps 4 and 5. You can add up to 10 destinations.

Note that you cannot use group dial numbers for another fax number.

When you finish entering fax numbers, press 2 to select “No

”

at a Another No. prompt.

The display asks you to enter a name.

To assign a name to the transmission, enter the name. If not, skip this step.

For details on how to enter the name using the number keypad, see page 1.32.

Press

Enter

The display shows the current time and asks you to enter the starting time when the fax is to be sent.

Enter the time using the number keypad.

To select “AM” or “PM” for 12-hour format, press the or

button or any number button.

If you set a time earlier than the current time, the document will be sent at that time on the following day.

Press

Enter

The document is scanned into the memory before transmission. The display shows the memory capacity and the number of pages being stored in the memory.

The machine returns to Standby mode. The display reminds you that you are in Standby mode and that a delayed fax is set.

OTE

: If you want to cancel the delayed transmission, see “Canceling a Scheduled Fax” on page 6.28.

when the starting time displays correctly.

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Sending a Priority Fax

Using the Priority Fax feature, a high priority document can be sent ahead of reserved operations. The document is scanned into the memory and transmitted when the current operation is finished. In addition, the priority transmission interrupts a broadcast operation between stations (i.e., when the transmission to station A ends, before transmission to station B begins) or between redial attempts.

Load the document(s) face down into the ADF.

For details about loading a document, see page 6.5.

Adjust the document resolution to suit your fax needs. See page 6.6.

If you need to change the darkness, see page 6.3.

Press

until “Fax Feature” appears on the top line of

the display.

Press the scroll button (W or X) to display “Priority Fax” on

Enter

the bottom line and press

Enter the number of the remote machine using the number keypad.

To enter the number, you can use one-touch keypad or speed dial or group dial numbers. For details, see page 6.15.

Press

Enter

to confirm the number. The display asks you to

enter a name.

To assign a name to the transmission, enter the name. If not, skip this step.

For details on how to enter a name using the number keypad, see page 1.32.

Press

Enter

The document is scanned into the memory before transmission. The display shows the memory capacity and the number of pages being stored in the memory.

The machine shows the number being dialed and begins sending the document.

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Polling a Remote Machine

Polling is used when one fax machine requests another to send a document. This is useful when the person with the original document to be sent is not in the office. The person who wants to receive the document calls the machine holding it and requests that the document be sent. In other words, it “polls” the machine holding the original document.

You can set the machine to automatically receive documents from the unattended remote fax machine at any time. This feature permits unattended polling in the evening hours when telephone rates are lower.

OTE

: The machine must be ready for polling.

Press

until “Fax Feature” appears on the top line of

the display.

Press the scroll button (W or X) to display “Delay Rx Poll” on the bottom line and press

Enter

Enter the number of the remote machine to be polled using the number keypad.

To enter the number, you can use a one-touch keypad or speed dial number. For details, see page 6.15.

Press

Enter

to confirm the number on the display. The

display asks you to enter another fax number.

OTE

: The Another No. prompt does not appear if you have added numbers for another broadcasting or delay fax job. You must wait until the job is completed.

To enter more fax numbers, press 1 to select “Yes” and repeat steps 4 and 5. You can add up to 10 destinations.

Note that you cannot use group dial numbers for another fax number.

When you finish entering fax numbers, press 2 to select “No” at a Another No. prompt.

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Enter the time using the number keypad.

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To select “AM” or “PM” for 12-hour format, press the or

button or any number button.

If you set a time earlier than the current time, your machine will poll at that time on the following day.

When the remote machine is secured with a 4-digit poll code, enter the correct code and press

Enter

If not, press code, or enter

Press

Enter

At the specified time, the machine will dial the numbers in the order you entered and receive documents from the remote machines.

Enter

to accept “0000” which represents no

0000

when the starting time displays correctly.

Adding Documents to a Scheduled Fax

You can add documents to the delayed transmission previously reserved in your machine’s memory.

Load the document(s) face down into the ADF.

For details about loading a document, see page 6.5.

Adjust the document resolution to suit your fax needs. See page 6.6.

If you need to change the darkness, see page 6.3.

Press

until “Fax Feature” appears on the top line of

the display.

Press the scroll button (W or X) to display “Add Page” on the bottom line and press

The display shows the last job reserved in the memory.

Enter

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Press the scroll button (W or X) until you see the fax job to which you want to add documents and press

The machine automatically stores the documents in the memory, and the display shows the memory capacity and the number of pages.

After storing, the machine displays the numbers of total pages and added pages and then returns to Standby mode.

Enter

Canceling a Scheduled Fax

Press

until “Fax Feature” appears on the top line of

the display.

Press the scroll button (W or X) to display “Cancel Job” and press

Enter

. The display shows the last job reserved in the

memory.

Press the scroll button (W or X) until you see the fax job

Enter

you want to cancel, and press

When the display confirms your selection, press 1 to select “Yes.” The selected job is canceled and the machine returns to Standby mode.

To cancel your selection, press

to select “No.”

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Additional Features

Using Secure Receiving Mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on Secure Receiving mode to restrict printing out all of the received faxes when the machine is unattended. In Secure Receiving mode, all of the incoming faxes go into the memory. When the mode turns off, any faxes stored are printed.

To turn Secure Receiving mode on:

Press

until “Advanced Fax” appears on the top line of

the display.

Press the scroll button (W or X) until “Secure Receive” appears on the bottom line and press

Enter

Press the scroll button (W or X) to display “On” on the bottom line and press

Enter a four-digit passcode you want to use and press

Enter

OTE

: You can activate Secure Receiving mode without setting a passcode, but cannot protect your faxes.

Re-enter the passcode to confirm it and press

To return to Standby mode, press

When a fax is received in Secure Receiving mode, your machine stores it into the memory and displays “Secure Receive” to let you know that there is a fax stored.

Enter

Stop/Clear

Enter

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6.29

Page 27

To print received documents:

Access the Secure Receive menu by following steps 1 and 2 on page 6.29.

Press the scroll button (W or X) to display “Print” on the bottom line and press

Enter the four-digit passcode and press

The machine prints all of the faxes stored in the memory.

To turn Secure Receiving mode off:

Access the Secure Receive menu by following steps 1 and 2 on page 6.29.

Press the scroll button (W or X) to display “Off” on the bottom line and press

Enter the four-digit passcode and press

The mode is deactivated and the machine prints all of the faxes stored in the memory.

Enter

To return to Standby mode, press

Stop/Clear

6.30

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Page 28

Printing Reports

Your machine can print reports containing useful information. The following reports are available:

Phonebook List

This list shows all of the numbers currently stored in the machine’s memory as speed dial and group dial numbers.

You can print this Phonebook list using the see page 6.21.

Phone Book

button;

Sent Fax Report

This report shows information of the faxes you recently sent.

Received Fax Report

This report shows information of the faxes you recently received.

System Data List

This list shows the status of the user-selectable options. You may print this list to confirm your changes after changing any settings.

Scheduled Job Information

This list shows the document currently stored for Delayed faxes or Toll Save faxes. The list shows the starting time and type of operation.

Message Confirmation

This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results.

You can set up your machine to automatically print the message confirmation report after each fax job. See page 6.3.

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6.31

Page 29

Junk Fax Number List

This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu; see page 6.34. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers are blocked.

This feature recognize the last 6 digits of the fax number set as a remote fax machine’s ID.

Multi-communication Report

This report is printed automatically after sending documents from more than one location.

Power Failure Report

This report is printed out automatically when power is restored after a power failure, if there occurs any data loss due to the power failure.

OTE

: The lists you have set to print out automatically don’t print out when there is no paper loaded or a paper jam has occurred.

Printing a Report

Press

until “Reports” appears on the top line of the display. The first available menu item, “Phone Book” displays on the bottom line.

Press the scroll button (W or X) to display the report or list you want to print on the bottom line.

• Phone Book: Phonebook list

• Sent Report: Sent fax report

• RCV Report: Received fax report

• System Data: System data list

• Scheduled Jobs: Scheduled job information

• MSG Confirm: Message confirmation

• Junk Fax List: Junk fax number list

Press

Enter

The selected information prints out.

6.32

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Using Advanced Fax Settings

Your machine has various user-selectable setting options for sending or receiving faxes. These options are preset at the factory, but you may need to change them. To find out how the options are currently set, print the System Data list. For details about printing the list, see page 6.31

Changing Setting Options

Press

until “Advanced Fax” appears on the top line of the display. The first available menu item, “Send Forward,” displays on the bottom line.

Press the scroll button (W or X) until you see the desired menu item on the bottom line and press

When the option you want appears on the display, choose a status by pressing the scroll button ( value using the number keypad.

Enter

or X) or enter a

Press

Enter

to save the selection.

You can exit from Setup mode at any time by pressing

Stop/Clear

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6.33

Page 31

Advanced Fax Setting Options

Option Description

Send Forward You can set the machine to always forward all of the

outgoing faxes to a specified destination, in addition to the fax numbers you entered.

RCV Forward

Toll Save

Select Select of the remote fax machine to which faxes are forwarded.

You can set your machine to forward incoming faxes to another fax number during a specified period of time. When a fax arrives at your machine, it is stored in the memory. Then, the machine dials the fax number that you have specified and sends the fax.

Select Select number to which faxes are forwarded. Then, you can enter the starting time and/or the ending time. The Print Local Copy option allows you to set the machine to print the fax, if fax forwarding is completed without any error.

You can set your machine to store your faxes into the memory and send them at the specified toll-saving time. For details about Toll Save mode, see page 1.39.

Select Select time and/or the ending time for Toll Save mode.

Off

to turn this feature off.

to turn this feature on. You can set the number

Off

to turn this feature off.

to turn this feature on. You can set the fax

Off

to turn this feature off.

to turn this feature on. You can set the starting

Junk Fax Setup

6.34

AXING

Using the Junk Fax Barrier feature, the system will not accept faxes sent from remote stations of which there machine ID’s are stored in the memory as junk fax numbers. This feature is useful for blocking any unwanted faxes.

Select

Off

to turn the feature off. Anybody can send you a fax.

Select On to turn the feature on. You can set up to 10 fax numbers as junk fax numbers using the feature recognize the last 6 digits of the fax number set as a remote fax machine’s ID. After storing numbers, you do not receive any faxes from the registered stations. To delete all the junk fax numbers, use the

All Delete

option.

Set

option.

This

Page 32

Option Description

Secure Receive

Prefix Dial No

Stamp RCV Name

ECM Mode (Error Correction Mode)

You can keep your received faxes from being accessed by unauthorized people.

For further details about setting this mode, see page 6.29.

You can set a prefix dial number of up to five digits. This number dials before any automatic dial number is started. It is useful for accessing the PABX exchange.

This option allows the machine to automatically print the page number, and the date and time of the reception at the bottom of each page of a received document.

Select Select

Error Correction Mode helps with poor line quality and makes sure any fax you send are sent smoothly to any other ECM-equipped fax machine. If the line quality is poor, it takes more time to send a fax when you are using the ECM mode.

Select Select

Off

to turn this feature off.

to turn this feature on.

Off

to turn this feature off.

to turn this feature on.

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6.35

Page 33

Using the Remote Control Panel

Using the Remote Control Panel, you can create and edit Phonebook entries or update the firmware program of your machine on the desktop of your computer.

When you install the Samsungg software, the Remote Control Panel program is automatically installed.

For information about installing the Samsung software, see page 1.19.

To open the Remote Control Panel:

Start Windows.

From the

Select

Control Panel

The Remote Control Panel program opens.

Start

menu, select

Samsung MFP 560 Series

Programs

and then

Remote

The Remote Control Panel window provides the two tabs;

Phonebook

To exit, click the

For further details, click the each tab.

and

Firmware Update

Exit

button at the bottom of each tab.

Help

button at the bottom of

6.36

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Page 34

The Phonebook Tab

Allows you to edit the selected Phonebook entry

in a separate

Edit window.

Click the

Phone Book

Deletes the selected

Phonebook entry.

tab to create and edit Phonebook entries.

Reads the Phonebook entries from the machine to the Remote Control Panel.

Downloads the Phonebook entries from the Remote Control Panel to the machine.

Shows Phonebook entries

Allows you to set up group dial numbers. See below.

Deletes all Phonebook entries.

Enter a name for

the group.

Shows the numbers

included in the group.

To r em o v e a nu m b e r,

select it and click

Remove

When you click

Group Dial

Click to save the group dial number after adding or removing numbers for the group.

, the following window opens.

Shows the Phonebook entries you can include in the group. After selecting a number, click

Add

to mov e i t to the Included numbers list.

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6.37

Page 35

The Firmware Update Tab

Click the

Firmware Update

tab to update the firmware of your machine. This feature should be used by an authorized technician. Please consult with the purchase point.

6.38

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Page 36

USING YOUR PRINTER IN LINUX

This chapter gives you information about how to use your machine in the Linux system.

This chapter includes:

• Getting Started

• Installing the MFP Driver

• Using the MFP Configurator

• Configuring Printer Properties

• Printing a Document

•Scanning a Document

Page 37

Getting Started

The supplied CD-ROM provides you with Samsung’s MFP driver package for using your machine with a Linux computer.

Samsung’s MFP driver package contains printer and scanner drivers, providing the ability to print documents and scan images. The package also delivers powerful applications for configuring your machine and further processing of the scanned documents.

After the driver is installed on your Linux system, the driver package allows you to monitor a number of MFP devices via USB simultaneously. The acquired documents can then be edited, printed on the same local MFP or network printers, sent by email, uploaded to a FTP site or transferred to an external OCR system.

The MFP driver package is supplied with a smart and flexible installation program. You don't need to search for additional components that might be necessary for the MFP software: all required packages will be carried onto your system and installed automatically; this is possible on a wide set of the most popular Linux clones.

7.2

SING YOUR PRINTER IN LINUX

Page 38

Installing the MFP Driver

System Requirements

Supported OS

• Redhat 7.1 and above

• Linux Mandrake 8.0 and above

• SuSE 7.1 and above

• Caldera OpenLinux 3.1 and above

• Turbo Linux 7.0 and above

• Slackware 8.1 and above

Recommended Hardware Requirements

• Pentium II or higher

• RAM 256 MB or higher

• HDD 1 GB or higher

OTES

• It’s also necessary to claim swap partition of 200MB or larger for

working with large scanned images.

• The Linux scanner driver supports the optional resolution at

maximum. see “Scanner and Copier Specifications” on page A.3.

Software

• Linux Kernel 2.4 or higher

• Glibc 2.2 or higher

•CUPS

• SANE 1.4 or higher

SING YOUR PRINTER IN LINUX

7.3

Page 39

Installing the MFP Driver

Make sure that you connect your machine to your computer. Turn both the computer and the machine on.

When the Administrator Login window appears, type in in the Login field and enter the system password.

OTE

: You must log in as a super user (root) to install the printer software. If you are not a super user, ask your system administrator.

Insert the printer software CD-ROM. The CD-ROM will automatically run.

If the CD-ROM does not automatically run, click the icon at the bottom of the desktop. When the Terminal screen appears, type in:

[root@localhost root]#cd /mnt/cdrom/Linux

[root@localhost root]#./install.sh

root

OTE

: The installation program runs automatically if you have an autorun software package installed and configured.

Click

Install

When the welcome screen appears, click

7.4

SING YOUR PRINTER IN LINUX

Page 40

When the installation is completed, click

The installation program has added the MFP Configurator desktop icon and Samsung MFP group to the system menu for your convenience. If you have any difficulties, consult the on-line help that is available through your system menu or can otherwise be called from the driver package windows applications, such as MFP Configurator or Image Editor.

Finish

Uninstalling the MFP Driver

From the Startup Menu icon ( ) at the bottom of the desktop, select

560 Series Uninstall

Click

Samsung MFP

and select

Samsung MFP

Click

Finish

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7.5

Page 41

Using the MFP Configurator

MFP Configurator is a tool primarily intended for configuring MFP devices. Since an MFP device combines the printer and scanner, the MFP Configurator provides options logically grouped for printer and scanner functions. There is also a special MFP port option responsible for the regulation of access to an MFP printer and scanner via a single I/O channel.

After installing the MFP driver (see page 7.3), the MFP Configurator icon will automatically be created on your desktop.

Opening the MFP Configurator

Double-click

You can also click the Startup Menu icon and select

Samsung MFP

Press each button on the Modules pane to switch to the corresponding configuration window.

MFP Configurator

and then

MFP Configurator

on the desktop.

Printers Configuration

button

Scanners Configuration

button

MFP Ports Configuration

button

You can use the on-line help by clicking

After changing the configurations, click MFP Configurator.

Help

Exit

to close the

7.6

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Page 42

Printers Configuration

Switches to Printer

configuration.

Shows the status,

model name and

URI of your printer.

Printers Configuration has the two tabs;

Printers

and

Classes

Printers Tab

You can see the current system’s printer configuration by clicking on the printer icon button on the left side of MFP Configurator window.

Printer control buttons. See below.

Shows all of the installed printer.

You can use the following printer control buttons:

•

Refresh

•

Add Printer

•

Remove Printer

Set as Default

•

Stop/Start

•

Test

is working properly.

Properties

•

properties. For details, see page 7.10.

: renews the available printers list.

: allows you to add a new printer.

: removes the selected printer.

: sets the current printer as a default printer.

: stops/starts the printer.

: allows you to print a test page to check if the machine

: allows you to view and change the printer

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Page 43

Classes Tab

The Classes tab shows the list of the available printer classes.

Shows all of the

printer classes.

Scanners Configuration

Renews the classes list.

Allows you to add a new printer class.

Removes the selected printer class.

Shows the status of the class and the number of printers in the class.

Switches to

Scanners

configuration.

In this window, you can monitor activity of scanner devices, view the list of installed Samsung MFP devices, change device properties, and scan images.

Allows you to change the scan properties and

Shows all of the installed scanners.

Shows the vendor, model name and type of your scanner.

scan a document. See page 7.13.

Allows you to monitor the activity of the scan drivers.

7.8

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Page 44

MFP Ports Configuration

In this window, you can view the list of available MFP ports, check the status of each port and release a port that is stalled in busy state when its owner is terminated for any reason.

Switches to

MPF ports

configuration.

Shows the port type,

device connected to

the port and status

Renews the available ports list.

Releases the selected port.

Shows all of the available ports.

Sharing Ports Between Printers and Scanners

Your machine may be connected to a host computer via the USB port. Since the MFP device contains more than one device (printer and scanner), it is necessary to organize proper access of “consumer” applications to these devices via the single I/O port.

The Samsung MFP driver package provides an appropriate port sharing mechanism that is used by Samsung printer and scanner drivers. The drivers address their devices via so-called MFP ports. The current status of any MFP port can be viewed via the MFP Ports Configuration. The port sharing prevents you from accessing one functional block of the MFP device, while another block is in use.

When you install a new MFP printer onto your system, it is strongly recommended you do this with the assistance of an MFP Configurator. In this case you will be asked to choose I/O port for the new device. This choice will provide the most suitable configuration for MFP’s functionality. For MFP scanners I/O ports are being chosen by scanner drivers automatically, so proper settings are applied by default.

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7.9

Page 45

Configuring Printer Properties

Using the properties window provided by the Printers configuration, you can change the various properties for your machine as a printer.

Open the MFP Configurator.

If necessary, switch to Printers configuration.

Select your machine on the available printers list and click

Properties

The Printer Properties window opens.

7.10

The following five tabs display at the top of the window:

General

• name. The name entered in this tab displays on the printer list in Printers configuration.

•

Connection

Driver

• driver. By clicking device options.

Jobs

• cancel the selected job and select the

jobs

•

Classes Add to Class

click selected class.

Click OK to apply the changes and close the Printer Properties Window.

SING YOUR PRINTER IN LINUX

: allows you to change the printer location and

: allows you to view or select another port.

: allows you to view or select another printer

Options

: shows the list of print jobs. Click

check box to see previous jobs on the job list.

: shows the class that your printer is in. Click

to add your printer to a specific class or

Remove from Class

, you can set the default

Cancel job

Show completed

to remove the printer from the

Page 46

Printing a Document

Printing from Applications

There are a lot of Linux applications that you are allowed to print from using Common UNIX Printing System(CUPS). You can print on your machine from any such application.

From the application you are using, select

File

menu.

Select

In the Samsung LPR window, select the model name of your machine from the Printer list and click

directly using

lpr

from the

Properties

Click

Change the printer and print job properties.

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7.11

Page 47

The following four tabs display at the top of the window.

•

General

type and the orientation of the documents, enables the duplex feature, adds start and end banners and changes the number of pages per sheet.

•

Text

text options, such as spacing or colums.

•

Graphics

when printing images/files, such as color options, image size or image position.

Device

• source and destination.

Click OK to apply the changes and close the sf565p Properties window.

Click OK in the Samsung LPR window to start printing.

The Printing window appears to allow you to monitor the status of your print job.

- allows you to change the paper size, the paper

- allows you to specify the page margins and set the

- allows you to set image options that are used

: allows you to set the print resolution, paper

To abort the current job, click

Cancel

Printing Files

You can print many different types of files on the Samsung MFP device using the standard CUPS way - directly from the command line interface. The CUPS lpr utility allows you do that. But the drivers package replaces the standard lpr tool by a much more user-friendly Samsung LPR program.

To print any document file:

Typ e

lpr <file_name>

and press

When you type only to print window appears first. Just select any files you want to print and click

In the Samsung LPR window, select your printer from the list, and change the printer and print job properties.

For details about the properties window, see page 7.11.

Enter

. The Samsung LPR window appears.

from the Linux shell command line

lpr

Open

and press

Enter

, the Select file(s)

7.12

Click OK to start printing.

SING YOUR PRINTER IN LINUX

Page 48

Scanning a Document

You can scan a document using the MFP Configurator window.

Double-click the MFP Configurator on your desktop.

Click the button to switch to Scanners Configuration.

Select the scanner on the list.

Click your scanner.

When you have only one MFP device and it is connected to the computer and turned on, your scanner appears on the list and is automatically selected.

If you have two or more scanners attached to your computer, you can select any scanner to work at any time. For example, while acquisition is in progress on the first scanner, you may select the second scanner, set the device options and start the image acquisition simultaneously.

OTE

: The scanner name shown in Scanners configuration can be

different from the device name.

Click

Properties

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7.13

Page 49

Load the document(s) to be scanned

face down

into the ADF (Automatic Document Feeder) and adjust the document guides.

For detailed guidelines for preparing an original document, see page 4.2.

Click

Preview

in the Scanner Properties window.

The document is scanned and the image preview appears in the Preview Pane

Drag the pointer to set the image area to be scanned.

7.14

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Page 50

Change the scan options in the Image Quality and Scan Area sections.

•

Image Quality

composition and the scan resolution for the image.

Scan Area

•

Advanced

manually.

If you want to use one of the preset scan option settings, select from the Job Type drop-down list. For details about the preset Job Type settings, see page 7.16.

You can restore the default setting for the scan options by clicking

When you have finished, press

The status bar appears on the bottom left of the window to show you the scanning progress. To cancel scanning, press

Cancel

The scanned image appears in the new Image Editor window.

Default

: allows you to select the color

: allows you to select the page size. The

button enables you to set the page size

Scan

to start scanning.

If you want to edit the scanned image, use the toolbar. For further details about editing the image, see page 7.17.

When you are finished, click

Select the file directory where you want to save the image and enter the file name.

Click

Save

on the toolbar.

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7.15

Page 51

Using Preset Job Type Settings

You can save your scan option settings to retrieve for a later scanning.

To save a new Job Type setting:

Change the options from the Scanner Properties window.

Click

Save As

Enter the name for your setting.

Click OK.

Your setting is added to the Saved Settings drop-down list.

To save a Job Type setting for the next scan job:

Select the setting you want to use from the Job Type dropdown list.

Click

Save

The next time you open the Scanner Properties window, the saved setting is automatically selected for the scan job.

To delete a Job Type setting:

Select the setting you want to delete from the Job Type drop-down list.

Click

Delete

The setting is deleted from the list.

7.16

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Page 52

Using the Image Editor

The Image Editor window provides you with menu commands and tools to edit your scanned image.

Use these tools to edit the image.

You can use the following tools to edit the image:

Tools Function

Saves the image.

Cancels your last action.

Restores the action you canceled.

Allows you to scroll through the image.

Crops the selected image area.

Zooms the image out.

Zooms the image in.

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7.17

Page 53

Tools Function

Allows you to scale the image size; you can enter the size manually, or set the rate to scale porportionally, vertically or horizontally.

Allows you to rotate the image; you can select the number of degrees from the drop-down list.

Allows you to flip the image vertically or horizontally.

Allows you to adjust the brightness or contrast of the image, or to invert the image.

Shows the properties of the image.

For further details about the Image Editor program, refer to the on-line help.

7.18

SING YOUR PRINTER IN LINUX

Page 54

MAINTENANCE

This chapter provides information for maintaining your machine and the toner cartridge.

This chapter includes:

• Clearing the Memory

• Adjusting Shading

• Cleaning Your Machine

• Maintaining the Toner Cartridge

• Consumables and Replacement Parts

• Replacing the ADF Rubber Pad

Page 55

Clearing the Memory

You can selectively clear information stored in your machine’s memory.

Press

on the control panel until “Maintenance”

appears on the top line of the display.

Press the scroll button (W or X) until you see “Clear Memory” on the bottom line and press

The first available menu item, “Clear All Mem.” displays on the bottom line.

Press the scroll button (W or X) until you see the item you want to clear.

• Clear All Mem.: Clears all of the data stored in the memory and resets all of your settings to the factory default.

• Paper Setting: Restores all of the Paper Setting options to the factory default.

• Copy Setup: Restores all of the Copy Setup options to the factory default.

• Fax Setup: Restores all of the Fax Setup options to the factory default.

Enter

• Fax Feature: Cancels all of the scheduled fax jobs in the machine’s memory.

• Advanced Fax: Restores all of the Advanced Fax setting options to the factory default.

• Sound/Volume: Resets the sound and volume settings to the factory default.

• Machine Setup: Resets all of the system settings, such as the machine ID, date and time, display language and save modes, to the factory default.

• Sent Report: Clears all of records of your faxes sent.

• RCV Report: Clears all of records of your faxes received.

• Phone Book: Clears the one-touch, speed and group dial numbers stored in the memory.

Press

Enter

. The selected memory is cleared and the

display asks you to continue clearing the next item.

To clear another item, press

To return to Standby mode, press

Enter

and repeat steps 3 and 4

Stop/Clear

8.2

AINTENANCE

Page 56

Adjusting Shading

When the scan unit becomes dirty, it can alter the shading value. If your copy has black lines or is blurred, adjust the shading setting.

Load a sheet of white paper into the ADF.

Press

on the control panel until “Maintenance”

appears on the top line of the display.

Press the scroll button (W or X) until “Adjust Shading ” appears on the bottom line and press

Press the scroll button (W or X) to select “On” and press

Enter

Your machine picks up the paper and adjusts the shading value.

Enter

Cleaning Your Machine

To maintain the print quality, follow the cleaning procedures below each time the toner cartridge is replaced or if print quality problems occur.

OTES

• While cleaning the inside of the machine, be careful not to touch the transfer roller, located underneath the toner cartridge. Oil from your fingers can cause print quality problems.

• Cleaning the cabinet of your machine with products containing large amounts of alcohol, solvent or other strong substances can discolor or crack the cabinet.

Cleaning the Outside

Clean the cabinet of the machine with a soft lint-free cloth. You can dampen the cloth slightly with water, but be careful not to let any water drip onto or inside the machine.

AINTENANCE

8.3

Page 57

Cleaning the Inside

During the printing process, paper, toner and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears or reduces these problems.

Turn the machine off and unplug the power cord. Wait for the machine to cool down.

Open the front cover and pull the toner cartridge out, lightly pushing it down.

With a dry lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity.

AUTION

it to light for more than a few minute. Cover it with a piece of paper, if necessary. Do not touch the black transfer roller inside the machine.

: To preve

Reinsert the toner cartridge and close the cover.

nt damage to the toner cartridge, do not expose

8.4

AINTENANCE

Plug in the power cord and turn the machine on.

Page 58

Cleaning the Scan Unit

Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day, as needed.

Slightly dampen a soft lint-free cloth or paper towel with water.

Open the control panel by gripping it on the bottom edge and pulling it upwards.

Disassemble the white roller as follows:

The right end of the white roller has a plastic bush that is snapped shut with small tab on it. Pull the tab inward slightly then lift the tab until the roller is released. Lift the roller upwards and to the right, releasing the left end from its , then rotate the bushing until it reach a slot ( pull the roller upward (

➁

➀

). Then

AINTENANCE

8.5

Page 59

Wipe the roller surface with a soft cloth dampened with water.

Carefully wipe the scanning glass with a soft dry cloth.

If the glass is very dirty, first wipe it with a slightly dampened cloth, and then with a dry cloth. Be very careful not to scratch the glass surface.

8.6

AINTENANCE

Replace the roller by inserting the left end first followed by the right end, then rotating the bushing until it locks into place.

Reconnect the support and the control panel and then close the control panel firmly until it clicks into place.

Page 60

Maintaining the Toner Cartridge

Toner Cartridge Storage

To get the most from the toner cartridge, keep the following guidelines in mind:

• Do not remove the toner cartridge from its package until ready for use.

• Do not refill the toner cartridge.

does not cover damage caused by using a refilled cartridge.

• Store toner cartridges in the same environment as your machine.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minute.

The machine warranty

Saving Toner

To save toner, press the panel; see page 1.38. The button backlight turns on. Using this feature extends the life of the toner cartridge and reduces your cost per page, but it also reduces the print quality.

Toner Save

button on the control

Expected Cartridge Life

The life of the toner cartridge depends on the amount of toner that print jobs require. The actual number may be different depending on the print density of the page you print. If you print a lot of graphics, you may need to change the cartridge more often.

AINTENANCE

8.7

Page 61

Redistributing Toner

When the toner cartridge is near the end of its life, white streaks or light print occurs. The LCD displays the warning message, “Toner Low.” You can temporarily reestablish the print quality by redistributing the remaining toner in the cartridge.

Open the front cover.

Pull the toner cartridge out and gently roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge.

8.8

AINTENANCE

OTE

: If the toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets the toner into fabric.

Reinstall the cartridge and close the front cover.

Page 62

Replacing the Toner Cartridge

When the toner eventually runs out, only blank pages print when a print job is sent or when a fax is received. At this stage, the toner cartridge needs to be replaced. The display on the control panel shows the warning message, “Toner Empty” and the machine stops printing.

OTE

: You can set the machine to ignore the “Toner Empty” message and continue printing. See page 8.11.

Open the front cover.

Lightly pushing the used cartridge down, pull it out.

Unpack the new toner cartridge and gently roll it horizontally four or five times to distribute the toner evenly inside the cartridge.

Save the box and the Plastic bag for shipping.

Slide the new toner cartridge in until it locks into place.

Close the front cover.

AINTENANCE

8.9

Page 63

Setting the Notify Toner Option

If you have set the Notify Toner menu option to “On”, your machine automatically sends a fax to your service company or the dealer to notify them that your machine requires a new toner cartridge when the toner cartridge needs to be replaced. The fax number is preset by your dealer when you bought your machine.

Press

on the control panel until “Maintenance”

appears on the top line of the display.

The first available menu item, “Clean Drum,” displays on the bottom line.

Press the scroll button (W or X) to display “Notify Toner ”

Enter

on the bottom line and press

Press the scroll button (W or X) to change the setting.

Select “On” to enable this feature. Selecting “Off” disables this feature.

Press

Enter

to save the selection.

8.10

AINTENANCE

Page 64

Cleaning the Drum

If there are streaks or spots on your print, the OPC drum of the cartridge may require cleaning.

Before setting the cleaning procedure, make sure that paper is loaded in the machine.

Press

on the control panel until “Maintenance”

appears on the top line of the display.

The first available menu item, “Clean Drum,” displays on the bottom line.

Press

Enter

When the display asks you to confirm your selection, press

Enter

The machine prints a cleaning page. Toner particles on the drum surface are affixed to the paper.

If the problem remains, repeat steps 1 through 4.

Ignoring the Toner Empty Message

When the toner cartridge is empty, the machine shows a “Toner Empty” message and stops printing.

You can set the machine to ignore the message when it displays and to continue printing the pages.

Press

until “Machine Setup” appears on the display.

Press the scroll button (W or X) until “Ignore Toner”

Enter

appears on the bottom line and press

Press the Scroll button (W or X) to select “On” or “Off.”

Select “On” to ignore the Toner Empty message.

Select “Off” to stop printing when the message appears. This is the default setting.

Press

Enter

to save the selection.

AINTENANCE

8.11

Page 65

Consumables and Replacement Parts

From time to time, you needs to replace the toner cartridge, roller, and fuser unit to maintain top performance and to avoid print quality problems and paper feed problems resulting from worn parts.

The following items should be replaced after you have printed a specified number of pages:

Items Yield (Average)

ADF rubber pad Approx. 10,000 pages

ADF roller

Paper feeding roller

Transfer roller

Fuser unit

To purchase the consumables and replacement parts, contact your Samsung dealer or the retailer where you bought your machine. We strongly recommend that items be installed by a trained service professional, except for the toner cartridge and the ADF rubber pad.

Approx. 60,000 pages

8.12

AINTENANCE

Page 66

Replacing the ADF Rubber Pad

You can purchase a ADF rubber assembly from a Samsung dealer or the retailer where you bought your machine.

Open the control panel by gripping it on the bottom edge and pulling it.

Disconnect the support on the left side of the machine from the control panel and lift the control panel up to the complete open position.

Remove the control panel from the machine by disconnecting the hinge on the right.

OTE

: Be careful not to disconnect the connector on the control panel from the machine as it turns the LCD off.

AINTENANCE

8.13

Page 67

Using a screw driver, press the slots on the ADF rubber plate to unlatch the plate and the ADF rubber.

Align the holes on the new ADF rubber and the plate, and insert the tabs on the plate into the slot on the machine. Press them until they are lached.

Replace the control panel by connecting the hinge on the right first, then inserting the left arm while pushing the control panel to the right.

Reconnect the support and the control panel and then close the control panel firmly until it clicks into place.

8.14

AINTENANCE

Page 68

TROUBLESHOOTING

This chapter gives helpful information for what to do if you

encounter an error.

This chapter includes:

• Clearing Document Jams

• Clearing Paper Jams

• Clearing LCD Error Messages

• Solving Problems

Page 69

Clearing Document Jams

hen a document jams while it passes through the ADF (Automatic

Document Feeder), “Document Jam” appears on the display.

Input Misfeed

Remove the remaining documents from the ADF.

Pull the jammed document gently out of the ADF.

Load the documents back into the ADF.

OTE

: To prevent document jams, do not use thick, thin or mixed documents.

Exit Misfeed

Remove the remaining documents from the ADF.

Open the control panel by gripping it on the bottom edge and pulling it.

9.2

ROUBLESHOOTING

Page 70

Pull the document gently out of the ADF.

Close the control panel. Then load the documents back into the ADF.

Clearing Paper Jams

When a paper jam occurs, “Paper Jam” appears on the display. Refer to the table below to locate and clear the paper jam.

Message Location of Jam Go to

[Paper Jam 0] Open/Close Door

[Paper Jam 1] Open/Close Door

[Paper Jam 2] Check Inside

To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps on the next pages to clear the jam.

In the paper tray.

In the fuser area or around the toner cartridge.

In the manual feeder

In the paper exit area

page 9.4

page 9.6

page 9.5

ROUBLESHOOTING

9.3

Page 71

In the Paper Tray

Open and close the front cover. The jammed paper automatically exits the machine.

If the paper does not exit, continue to step 2.

Pull the paper tray open.

Remove the jammed paper by gently pulling it straight out.

If there is any resistance and the paper does not move when you pull or if you cannot see the paper in this area, skip to the fuser area around the toner cartridge. See page 9.6.

Insert the paper tray into the machine until it snaps into place.

Open and close the front cover to resume printing.

9.4

ROUBLESHOOTING

Page 72

In the Paper Exit Area

Open and close the front cover. The jammed paper automatically exits the machine.

If the paper does not exit, continue to step 2.

Gently pull the paper out of the front output tray. Skip to step 6.

If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the front output tray, continue to step 3.

Open the rear cover.

Remove the jammed paper by gently pulling it straight out.

Close the rear cover.

Open and close the front cover to resume printing.

ROUBLESHOOTING

9.5

Page 73

In the Fuser Area or Around the Toner Cartridge

OTE

: The fuser area is hot. Take care when removing paper from the machine.

Open the front cover and pull the toner cartridge out, lightly pushing it down.

Remove the jammed paper by gently pulling it straight out.

Replace the toner cartridge and close the front cover. Printing automatically resumes.

In the Manual Feeder

“ ” appears on the display when you try to print using the manual feeder and the machine does not detect paper, due to no paper or improper paper loading.

The error message may also occur when the paper is not properly fed into the machine through the manual feeder. In that case, pull the paper out of the machine.

9.6

ROUBLESHOOTING

Page 74

Tips for Avoiding Paper Jams

By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in page 9.3.

• Follow the procedures on page 1.12 when you load paper.

Ensure that the adjustable guides are positioned correctly.

• Do not overload the paper tray. Ensure that the paper is

below the paper capacity mark on the inside wall of the paper tray.

• Do not remove the paper from the tray while your machine is

printing.

• Flex, fan and straighten the paper before loading.

• Do not use creased, damp or highly curled paper.

• Do not mix paper types in the paper tray.

• Use only recommended print materials. See “Paper

Specifications” on page A.6.

• Ensure that the print side of print materials is facing down in

the paper tray and facing up in the manual feeder.

• If paper jams frequently occur when you print on the A5-

sized paper:

- Load the paper into the tray as shown below.

- Set the page orientation to Properties window. See page 3.3.

Landscape

in the printer’s

ROUBLESHOOTING

9.7

Page 75

Clearing LCD Error Messages

Messages appears on the display to indicate the control panel to indicate the machine’s status or errors. Refer to the following table to understand the message’s meaning and correct the problem, if necessary. Messages and their meanings are listed in alphabetical order.

Display Meaning Suggested solutions

Cancel ? 1:Yes 2:No

[Comm. Error]

CRU Fuse Error

[Document Jam]

[Door Open]

Group Not Available

Your machine’s memory has become full while documents were being loaded into memory.

The machine has a communication problem.

The machine has a problem with recognizing the new toner cartridge.

The loaded document has jammed in the ADF (Automatic Document Feeder).

The front or rear cover is not securely latched.

You have tried to select a group location number where only a single location number can be used, such as when adding locations for a broadcasting operation.

To cancel the fax job, press the No

button “Yes.” If you want to send the pages already stored, press the No

button “No.” You should send the remaining pages later when the memory is available.

Ask the sender to try again.

Please contact a service representative.

Clear the document jam. See page 9.2.

Close the cover until it locks into place.

Just use a one-touch or speed dial number or dial a number manually using the number keypad.

9.8

ROUBLESHOOTING

Page 76

Display Meaning Suggested solutions

[Incompatible]

[Jam 1] or [No Cartridge]

Line Busy

[Line Error]

Load Document

The remote machine does not have the requested feature, such as a delayed transmission.

It also occurs if the remote machine does not have enough memory space to complete the operation you are attempting.

The toner cartridge is not installed.

The remote person did not answer or the line is already engaged.

Your machine cannot connect with the remote machine or has lost contact because of a problem with the phone line.

You have attempted to set up a copy or fax operation with no document loaded.

Reconfirm the remote machine’s features.

Install the toner cartridge. See page 1.10.

Try again after a few minutes.

Try again. If the problem persists, wait an hour or so for the line to clear and try again.

Or, turn the ECM on. See page 6.35.

Load a document and try again.

Low Heat Error

Open Heat Error

[Over Heat]

Memory Full

[No Answer]

NO. Not Assigned

There is a problem in the fuser unit.

The memory is full. Delete unnecessary documents,

The remote fax machine has not answered after several redial attempts.

The one-touch or speed dial location you tried to use has no number assigned to it.

Unplug the power cord and plug it back in. If the problem persists, please contact a service representative.

retransmit after more memory becomes available or split the transmission into more than one operation.

Try again. Make sure that the remote machine is operational.

Dial the number manually using the number keypad or assign the number. For storing a number, see “Automatic Dialing” on page 6.15.

ROUBLESHOOTING

9.9

Page 77

Display Meaning Suggested solutions

[No Paper] Add Paper

Operation Not Assigned

[Paper Jam 0] Open/Close Door

[Paper Jam 1] Open/Close Door

[Paper Jam 2] Check Inside

Power Failure

The paper tray has run out of paper.

You are doing in the Add/ Cancel operation, but there is no jobs waiting.

Paper has jammed in the feeding area of the paper tray.

• Paper has jammed in the paper exit area.

• A paper jam has occurred in the manual feeder or the machine detects non-feeding from the manual feeder.

Paper has jammed in the fuser area.

Power has turned off then on and the machine’s memory has not been saved.

Load paper in the paper tray. See page 1.12.

Check the display to see if there is any scheduled job. The display should indicate them in Standby mode, for example, Delay Fax.

Clear the jam. See page 9.4.

Clear the jam. See page 9.6.

Clear the jam. See page 9.5.

You need to start again the job which you were trying to do before the power failure.

Retry Redial?

[Stop Pressed]

[Toner Empty]

[Toner Low]

9.10

ROUBLESHOOTING

The machine is waiting for a specified time interval to redial a previously busy station.

The

Stop/Clear

button is pressed during a copy or fax operation.

The toner cartridge has run out. The machine stops printing.

The toner cartridge is almost empty.

You can press immediately redial, or

Clear

to cancel the redial

Enter

Stop/

operation.

Try again.

Replace with a new toner cartridge. See page 8.9.

Take out the toner cartridge and gently shake it. By doing this, you can temporarily reestablish printing operations.

Page 78

Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper Feeding Problems

Condition Suggested solutions

Paper is jammed during printing.

Paper sticks together.

Multiple sheets of paper do not feed.

Paper does not feed into the machine.

The paper keeps jamming.

Clear the paper jam. See page 9.3.

• Ensure that there is not too much paper in the paper tray. The paper tray can hold up to 250 sheets of paper, depending on the thickness of your paper.

• Make sure that you are using the correct type of paper. See “Paper Specifications” on page A.6.

• Remove paper from the paper tray and flex or fan the paper.

• Humid conditions may cause some paper to stick together.

• Different types of paper may be stacked in the paper tray. Load the paper of only one type, size and weight.

• If multiple sheets have caused a paper jam, clear the paper jam. See page 9.3.

• Remove any obstructions inside the machine.

• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.

• There is too much paper in the paper tray. Remove excess paper from the tray.

• The paper is too thick. Use only paper that meets the specifications required by the machine. See “Paper Specifications” on page A.6.

• There is too much paper in the paper tray. Remove excess paper from the tray.

• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. See “Paper Specifications” on page A.6. If you are printing on special materials, use the manual feeder.

• There may be debris inside the machine. Open the front cover and remove the debris.

Transparencies stick together in the paper exit.

Envelopes skew or fail to feed correctly.

Use only the transparencies specifically designed for a laser printer. Remove each transparency as it exits from the machine.

Ensure that the paper guides are against both sides of the envelopes.

ROUBLESHOOTING

9.11

Page 79

Printing Problems

Condition Possible cause Suggested solutions

The machine does not print.

The machine is not receiving power.

The machine is not selected as the default printer.

Check the machine for the following:

• The front or rear cover is not closed.

• Paper is jammed.

• No paper is loaded.

• The toner cartridge is not installed.

The connection cable between the computer and the machine is not connected properly.

The connection cable between the computer and the machine is defective.

Check the power cord connections. Check the power switch and the power source.

Select

Samsung MFP 560 Series

your default printer in your Windows.

After locating the problem, clear it.

• Close the cover.

• Clear the paper jam. See page 9.3.

• Load paper. See page 1.12.

• Install the toner cartridge. See page 1.10.

If a printer system error occurs, contact your service representative.

Disconnect the printer cable and reconnect it.

If possible, attach the cable to another computer that is working properly and print a document. You can also try using a different printer cable.

9.12

ROUBLESHOOTING

The port setting is incorrect.

The machine may be configured incorrectly.

The printer driver may be incorrectly installed.

The machine is malfunctioning.

Check the Windows printer setting to make sure that the print job is sent to the correct port, for example, LPT1. If the computer has more than one port, make sure that the machine is attached to the correct one.

Check the printer properties to ensure that all of the print settings are correct.

Remove the printer driver and then reinstall it; see page 1.21 and page 1.21 respectively.

Check the display message on the control panel to see if the machine is indicating a system error.

Page 80

Condition Possible cause Suggested solutions

The machine selects print materials from the wrong paper source.

A print job is extremely slow.

Half the page is blank.

The machine prints, but the text is wrong, garbled, or incomplete.

The paper source selection in the printer properties may be incorrect.

The job may be very complex.

The page orientation setting may be incorrect.

The paper size and the paper size settings do not match.

The printer cable is loose or defective.

For many software applications, the paper source selection is found under the

Paper

Select the correct paper source. See page 3.8.

Reduce the complexity of the page or try adjusting the print quality settings.

The maximum print speed of your machine is 17 PPM for Letter-sized paper 16 PPM for A4-sized paper.

Change the page orientation in your application. See page 3.3.

Ensure that the paper size in the printer driver settings matches the paper in the tray.

Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer and try a print job that you know works. Finally, try a new printer cable.

tab within the printer properties.

The wrong printer driver was selected.

The software application is malfunctioning.

The operating system is malfunctioning.

Check the application’s printer selection menu to ensure that your machine is selected.

Try printing a job from another application.

Exit Windows and reboot the computer. Turn the machine off and then back on again.

ROUBLESHOOTING

9.13

Page 81

Condition Possible cause Suggested solutions

Pages print, but are blank.

The illustrations print incorrectly in Adobe Illustrator.

An error occurs repeatedly when you are printing with the USB connection.

The toner cartridge is defective or out of toner.

The file may have blank pages.

Some parts, such as the controller or the board, may be defective.

The setting in the software application is wrong.

When the USB mode is set to “Fast,” some PC users may experience poor USB communication.

Redistribute the toner. if necessary. See page 8.8.

If necessary, replace the toner cartridge.

Check the file to ensure that it does not contain blank pages.

Contact a service representative.

Select

Advanced Options

Download as Bit Image

window of the

in the

Graphic properties and print the document.

Change the USB mode to “Slow.” To do so, follow these steps:

1. Press

on the control panel until “Machine Setup” appears on the top line of the display.

2. Press the scroll button (

or X) until “USB Mode” appears on the bottom line, and press

Enter

9.14

ROUBLESHOOTING

3. Press the scroll button ( select “Slow.”

Enter

4. Press

5. Press

to save the selection.

Stop/Clear

to return to

Standby Mode.

or X) to

Page 82

Printing Quality Problems

Cc Cc Cc Cc

The dirty inside of the machine or improper paper loading may reduce the print quality. See the table below to clear the problem.

Condition Suggested solutions

Light or faded

AaAaBbBbCc AaAaBbBbCc AaAaBbBbCc AaAaBbBbCc

AaAaBbBbCc

Toner specs

AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc

If a vertical white streak or faded area appears on the page:

• The toner supply is low. You may be able to temporarily extend the toner cartridge life. See “Redistributing Toner” on page 8.8. If this does not improve the print quality, install a new toner cartridge.

• The paper may not meet paper specifications; for example, the paper is too moist or too rough. See “Paper Specifications” on page A.6.

• If the entire page is light, the print resolution setting is too low or Toner Save mode is on. Adjust the print resolution and turn Toner Save mode off. See page 3.8 and page 1.38 respectively.

• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. See “Cleaning the Drum” on page 8.11.

• The surface of the scan unit may be dirty. Clean the scan unit. See page 8.5.

• The paper may not meet specifications; for example, the paper is too moist or too rough. See “Paper Specifications” on page A.6.

• The transfer roller or paper path may be dirty. Clean the inside of your machine and the drum. See page 8.4 and page 8.11.

Dropouts

AaBbCc AaBbCc

AaBbCc AaBbCc AaBbCc

If generally rounded faded areas, occur randomly on the page:

• A single sheet of paper may be defective. Try reprinting the job.

• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See “Paper Specifications” on page A.6.

• The paper lot is bad. The manufacturing process can cause some areas to reject toner. Try a different kind or brand of paper.

• The toner cartridge may be defective. defects

• If these steps do not correct the problems, contact a service representative.

on the next page.

Vertical repetitive

ROUBLESHOOTING

9.15

Page 83

Condition Suggested solutions

AaBbCc AaBbCc

AaBbCc AaBbCc AaBbCc

Vertical lines

AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc

Gray background

AaBbCc AaBbCc

AaBbCc AaBbCc AaBbCc

Toner smear

If black vertical streaks appear on the page:

• The drum inside the toner cartridge has probably been scratched. Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.

If the amount of background shading becomes unacceptable:

• Change to a lighter weight pages. See “Paper Specifications” on page A.6.

• Check the machine’s environment; very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading.

• Remove the old toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.

• Clean the inside of the machine. See page 8.4.

• Check the paper type and quality. See “Paper Specifications” on page A.6.

• Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.

Vertical repetitive

defects

AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc

9.16

ROUBLESHOOTING

If marks repeatedly appear on the printed side of the page at even intervals:

• The toner cartridge may be damaged. If a repetitive mark occurs on the page, print a cleaning sheet several times to clean the cartridge; see “Cleaning the Drum” on page 8.11. After the printout, if you still have the same problems, remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.

• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.

• The fusing assembly may be damaged. Contact a service representative.

Page 84

Condition Suggested solutions

Background

scatter

Misformed characters

Page skew

AaBbCc

Background scatter results from bits of toner distributed on the printed page.

• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.

• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.

• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties.

• If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try a different paper. See “Paper Specifications” on page A.6.

• If characters are improperly formed and producing a wavy effect, the scanner unit may need service. For service, contact a service representative.

• Ensure that the paper is loaded properly.

• Check the paper type and quality. See “Paper Specifications” on page A.6.

• Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.

Curl or wave

• Ensure that the paper is loaded properly.

• Check the paper type and quality. Both high temperature and humidity can cause paper curl. See “Paper Specifications” on page A.6.

• Turn the stack of paper over in the paper tray. Also try rotating the paper 180° in the tray.

• Try printing to the rear output slot.

ROUBLESHOOTING

9.17

Page 85

Condition Suggested solutions

Wrinkles or

creases

Back of printouts

are dirty

Black pages

• Ensure that the paper is loaded properly.

• Check the paper type and quality. See “Paper Specifications” on page A.6.

• Turn the stack of paper over in the paper tray. Also try rotating the paper 180° in the tray.

• Try printing to the rear output slot.

Check for leaking toner. Clean the inside of the machine. See page 8.4.

• The toner cartridge may not be installed properly. Remove the cartridge and reinsert.

• The toner cartridge may be defective and need replacing. Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.

• The machine may require repair. Contact a service representative.

Loose toner

9.18

• Clean the inside of the machine. See page 8.4.

• Check the paper type and quality. See “Paper Specifications” on page A.6.

• Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.

• If the problem persists, the machine may require repair. Contact a service representative.

ROUBLESHOOTING

Page 86

Condition Suggested solutions

Character Voids

Horizontal stripes

AaBbCc AaBbCc

AaBbCc AaBbCc AaBbCc

Curl

Character voids are white areas within the parts of characters that should be solid black:

• If you are using transparencies, try another type of transparency. Due to the composition of the transparency, some character voids are normal.

• You may be printing on the wrong surface on the paper. Remove the paper and turn it around.

• The paper may not meet paper specifications. See “Paper Specifications” on page A.6.

If horizontally aligned black streaks or smears appear:

• The toner cartridge may be installed improperly. Remove and reinsert the cartridge.

• The toner cartridge may be defective. Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.

• If the problem persists, the machine may require repair. Contact a service representative.

If the printed paper is curl or paper does not feed into the printer:

• Turn the stack of paper over in the paper tray. Also try

rotating the paper 180° in the paper tray.

• Try printing to the rear output slot.

Copying Problems

Condition Suggested solutions

Copies are too light or too dark.

Smears, lines, marks or spots appears on copies.

Copy image is skewed.

Blank copies print out. Ensure that the original document is face down in the

Use the background of the copies.

• If defects are on the original document, press the

• If no defects are on the original document, clean the

• Ensure that the original document is positioned

• Check that the copy paper is loaded correctly.

ADF.

Darkness

copies.

Scan unit. See page 8.5.

correctly in the ADF (Automatic Document Feeder).

button to darken or lighten the

button to lighten the background of your

ROUBLESHOOTING

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Page 87

Condition Suggested solutions

Image rubs off the copy easily.

Frequent copy paper jams occurs.

Fewer copies from the toner cartridge than expected prints out.

Scanning Problems

• Replace the paper in the paper tray with paper from a new package.

• In high humidity areas, do not leave paper in the machine for the extended periods of time.

• Fan the stack of paper, then turn it over in the paper tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if necessary.

• Ensure that the paper is the proper paper weight.

• Check for copy paper or pieces of copy paper

• Your original documents may contain pictures, solids

• The machine may be turned frequently on and off.

75g/m

remaining in the machine after a paper jam has been cleared.

or heavy lines. For example, they may be forms, newsletters, books or other documents that use more toner.

(20 lb) bond paper is recommended.

Condition Suggested solutions

The scanner does not work.

• Make sure that you place the document to be scanned face down in the ADF.

• There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate.

• Check that the USB cable is connected properly.

• Make sure that the USB cable is not defective. Switch the cable with a known good cable. If necessary, replace the cable.

• Check that the scanner is configured correctly. Check scan setting in the SmarThru Configuration or the application you want to use to make certain that the scanner job is being sent to the correct port, for example, LPT1.

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Condition Suggested solutions

The unit scans very slowly.

Message appears on your computer screen:

• “Device can't be set to the H/W mode you want.”

• “Port is being used by another program.”

•“Port is Disabled.”

• “Scanner is busy receiving or printing data. When the current job is completed, try again.”

• “Invalid handle.”

• “Scanning has failed.”

• Check if the machine is printing received data. Scan the document after the current job is completed.

• Graphics are scanned more slowly than text.

• Communication speed becomes slow in scan mode because of the large amount of memory required to analyze and reproduce the scanned image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer user’s guide.

• There may be a copying or printing job in progress. When the current job is complete, try the job again.

• The selected port is currently being used. Restart your computer and try again.

• The printer cable may be improperly connected or the power may be off. You must use a USB 1.1 compliant cable.

• The scanner driver is not installed or an operating environment is not set up properly.

• Ensure that port is properly connected and power is on, and then restart your computer.

Faxing Problems

Condition Suggested solutions

The machine is not working, there is no display and the buttons are not working.

No dial tone sounds.

The numbers stored in the memory do not dial correctly.

• Unplug the power cord and plug it in again.

• Ensure that there is power to the electrical receptacle.

• Check that the phone line is connected properly.

• Check that the phone socket in the wall is working by plugging in another phone.

Make sure that the numbers are stored in the memory correctly. Print a Phonebook list, referring to page page 6.21.

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Condition Suggested solutions

The document does not feed into the machine.

Faxes are not received automatically.

The machine does not send.

The incoming fax has blank spaces or is received with a poorquality.

Some of the words on a incoming fax are stretched.

• Make sure that the document is not wrinkled and you are putting it in correctly. Check that the document is the right size, not too thick or thin.

• Make sure that the control panel is firmly closed.

• Fax mode should be selected.

• Make sure that there is paper in the tray.

• Check to see if the display shows “Memory Full.”

• Make sure that the document is loaded in the ADF.

• “TX” should show up on the display.

• Check the other fax machine you are sending to, to see if it can receive your fax.

• The fax machine sending you the fax may be faulty.

• A noisy phone line can cause line errors.

• Check your machine by making a copy.

• The toner cartridge may be empty. Replace the toner cartridge, referring to page 8.9.

The fax machine sending you the fax had a temporary document jam.

There are lines on the documents you send.

The machine dials a number, but a connection with another fax machine fails.

Documents are not stored in the memory.

Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top.

Check your scan unit for marks and clean it. See page 8.5.

The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and ask her/him to clear out the problem.

There may not be enough memory to store the document. If the display shows a “Memory Full” message, delete any documents you no longer need from the memory and then restore the document.

You may have chosen the wrong paper settings in the user option setting. See page 1.36.

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Common Linux Problems

Problem Possible Cause and Solution

The machine doesn't print

• Check if the printer driver is installed in your system. Open MFP configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Make sure that your machine is displayed on the list. If not, please, invoke Add new printer wizard to set up your device.

• Check if the printer is started. Open Printers configuration and select your machine on the printers list. Look at the description in the Selected printer pane. If its status contains "(stopped)" string, please, press the Start button. After that normal operation of the printer should be restored. The "stopped" status might be activated when some problems in printing occurred. For instance, this could be an attempt to print document when MFP port is claimed by a scanning application.

• Check if the MFP port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (MFP port), the situation of simultaneous access of different "consumer" application to the same MFP port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other "consumer" will encounter "device busy" response. You should open MFP ports configuration and select the port assigned to your printer. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present owner is not functioning properly.

The machine does not appear on the scanners list

• Check if your application has special print option such as "-oraw". If "-oraw" is specified in the command line parameter then remove it to print properly. For Gimp front-end, select "print" -> "Setup printer" and edit command line parameter in the command item.

• Check if your machine is attached to your computer. Make sure that it is connected properly via the USB port and is turned on.

• Check if the scanner driver for you machine is installed in your system. Open MFP Configurator, switch to Scanners configuration, then press with a name corresponding to your machine's name is listed in the window.

Drivers

. Make sure that driver

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Problem Possible Cause and Solution

The machine does not appear on the scanners list (continued)

The machine doesn't scan

To identify the source of the problem, you should open MFP ports configuration and select the port assigned to your scanner. MFP port's symbol /dev/mfp0 corresponds to LP:0 designation displayed in the scanners' options, / dev/mfp1 relates to LP:1 and so on. USB ports start at / dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port's owner is not functioning properly.

• Check if a document is loaded into the machine.

• Check if your machine is connected to the computer. Make sure if it is connected properly if I/O error is reported while scanning.

• Check if MFP port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (MFP port), the situation of simultaneous access of different "consumer" application to the same MFP port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other "consumer" will encounter "device busy" response. This can usually happen while starting scan procedure, and appropriate message box will be displayed.

is not functioning properly

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Problem Possible Cause and Solution

I can't print when I installed both Linux Print Package (LPP) and MFP driver on the same machine simultaneously.

Can't scan via Gimp Front-end.

• Since both Linux Printer Package and MFP driver make a symbolic link to "lpr" printing command, which is commonly used on Unix clones, it is not recommended to use both package on the same machine.

• If you still want to use both packages simultaneously, please install the LPP first.

• If you want to uninstall only one of them, please uninstall both packages and install that one you want to use again.

• If you don't want to uninstall MFP driver and install it again, you may make the necessary symbolic link yourself. Please, log in as root user and invoke the following command:

ln -sf /usr/local/bin/samsung/slpr /usr/bin/lpr

• Check if Gimp Front-end has "Xsane:Device dialog.." on the "Acquire" menu. If not, you should install Xsane plugin for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detail information, refer to the Help for Linux distribution CD or Gimp Front-end application.

If you wish to use other kind of scan application, refer to the Help for application.

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9.26

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Page 94

SPECIFICATIONS

This chapter includes:

• General Specifications

• Scanner and Copier Specifications

• Printer Specifications

• Facsimile Specifications

• Paper Specifications

Page 95

General Specifications

Item Description

Automatic document feeder (ADF)

ADF Document size

Paper input capacity

Paper output capacity

Paper type

Consumables

Power requirements

Power consumption

Up to 20 sheets (weight: 75 g/m2, 20 lb)

Width: 142 to 216 mm (5.6 to 8.5 inches)

Length: 148 to 356 mm (5.8 to 14 inches)

Paper tray: 250 sheets (weight: 75 g/m2, 20 lb)

Manual feeder: 1 sheet (weight: 75 g/m

, 20 lb)

Front output tray: 150 sheets (face down)

Rear output slot: 1 sheet (face up)

Paper tray: Plain paper (60 ~ 90 g/m2, 16 ~ 24 lb)

Manual feeder: Plain paper, Transparencies, Labels, Card stock, Thick, Thin, Bond, Preprinted, Colored, Envelopes

(60 ~ 163 g/m

, 16 ~ 43 lb)

1-piece toner cartridge system

100 ~ 127 VAC, 50/60 Hz, 4.0 A

220 ~ 240 VAC, 50/60 Hz, 2.5 A

Sleep mode: 10W(

100 ~ 127 VAC

) / 12W(

220 ~ 240 VAC)

Standby mode: 85 W(100 ~ 127 VAC) / 95 W(220 ~ 240 VAC)

Noise

Warm-up Time

Operating conditions

LCD

Toner cartridge life

SET dimension (W x D x H)

A.2

Average: 300 W

Warm-up: 52 dB

Standby mode: 39 dB

Scanning: 52 dB

Printing: 52 dB

35 seconds

Temp era tu r e: 50 oF to 89 oF (10 oC to 32 oC)

Humidity: 20 % to 80 % RH

16 characters x 2 lines

3,000 pages (for starter, 1,000 pages)

363.0 x 398.5 x 308.3 mm (without the handset)

Page 96

Weight

Item Description

Net: 9.7Kg (including consumables)

Gross: 11.7Kg (including consumables, accessories and package)

Package Weight

*Declared yield value in accordance with ISO/IEC 19752

Paper: 2.7 Kg

Plastic: 0.7 Kg

Scanner and Copier Specifications

Item Description

Compatibility TWAIN standard

Scan method

Scan resolution

Scan length

Scan width

Mono bit depth

CIS, Mono

200 X 200 dpi (optical)

Maximum: 15.7 inches (400 mm)

Maximum: 8.5 inches (216 mm)

Effective: 8.2 inches (208 mm)

1 bit for Text mode

8 bit for Gray mode

Copy speed

Copy resolution

Zoom rate

Multiple copies

Halftone

Letter: 17 copies per minute

A4: 16 copies per minute

300 x 300 dpi

50 ~ 150 %

99 pages

256 levels

A.3

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Printer Specifications

Item Description

Print method Laser Beam Printing

Print speed

Paper size

Print resolution

Emulation

PC Interface

Compatibility

Letter: 17 pages per minute

A4: 16 pages per minute

Paper tray: Letter, A4, Legal, Folio, A5, A6, B5

Manual feeder: Letter, Legal, A4, Folio, Executive, A5, B5, A6, A6 card, Post Card 4x6, Hagaki, Envelope 7-3/ 4, Envelope 9, Envelope 10, Envelope DL, Envelope C5, Envelope C6, Envelope B5

* Min.: 76 x 127 mm (3 x 5 in.) Max.: 216 x 356 (8.5 x 14 in.)

Up to 600 x 600 dpi effective output

SPL (GDI)

Compatible with USB 2.0 Specifications

Windows 2000/XP/ Vista

Linux:

• Redhat 7.1 and above

• Linux Mandrake 8.0 and above

• SuSE 7.1 and above

• Caldera OpenLinux 3.1 and above

• Turbo Linux 7.0 and above

• Slackware 8.1 and above

Memory

First printing time

A.4

4MB

Standby mode: 12 seconds

Power save mode: 47 seconds

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Facsimile Specifications

Item Description

Compatibility ITU-T Group 3

Applicable line

Data coding

Modem speed

Transmission speed

Scan speed

Paper size

Resolution

Public Switched Telephone Network (PSTN) or behind PABX

MH/MR/MMR (ECM Mode)

33600/31200/28800/26400/24000/21600/19200/ 16800/14400/12000/9600/7200/4800/2400 bps with fall back

Approx. 3 seconds/page

* Transmission time applies to memory transmission of

text data with ECM compression using only ITU-T No.1 Chart.

Approx. 6 seconds/LTR (at standard fax resolution mode)

Letter, A4, Legal, Executive, Folio , B5

Standard: 203 x 98 dpi

Fine: 203 x 196 dpi

Super Fine: 203 x 392 dpi

Photo: 203 x 196 dpi

User Memory

Halftone

Auto dialer

2 MB

256 levels

One-touch dialing (up to 20 numbers)

Speed dialing (up to 80 numbers)

A.5

Page 99

Paper Specifications

Overview

Your machine accepts a variety of print materials, such as cut-sheet paper, including up to 100% recycled fiber content paper, envelopes, labels, transparencies and custom-size paper. Properties, such as weight, composition, grain and moisture content, are important factors affecting the machine’s performance and the output quality. Paper that does not meet the guidelines outlined in this user’s guide can cause the following problems:

• Poor print quality

•Increased paper jams

• Premature wear on the machine.

OTES

• Some paper may meet all of the guidelines in this guide and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels or other variables over which Samsung has no control.

• Before purchasing large quantities of paper, insure the paper meets the requirements specified in this user’s guide.

AUTION

: Using paper that does not meet these specifications may cause problems, requiring repairs. These repairs are not covered by the Samsung warranty or service agreements.

Supported Sizes of Paper

Size (mm/in.) Weight

Plain paper

Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69) Folio (215.9 x 330.2/8.5 x 13) Legal (215.9 x 355.6/8.5 x 14) Executive (184.2 x 266.7/7.25 x 10.5) B5(182 x 257/7.2 x 10) A5 (148 x 210/5.83 x 8.27) A6 (105 x 148/4.13 x 5.88)

Envelopes

No.9 (98.4 x 225.4/3.88 x 8.88) No.10 (104.8 x 241.3/4.13 x 9.5) DL (110 x 220/4.33 x 8.66) C5 (162 x 229/6.38 x 9.02) C6 (114 x 162/4.49 x 6.38) B5 (176 x 250/6.93 x 9.84) No.7 3/4 (98.4 x 190.5/3.88 x 7.5)

• 60 to 90 g/m2 bond (16 to 24 lb) for the paper tray

• 60 to 163 g/m (16 to 43 lb) for the manual feeder

75 to 90 g/m

bond

Capacity

• 250 sheets of 75 g/m bond (20 lb) paper for the paper tray

• 1 sheet of paper for the manual feeder

1 sheet of paper for the manual feeder

A.6

Page 100

Size (mm/in.) Weight

Capacity

Labels

Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69)

Transparency films

Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69)

Card stocks

A6 card (105 x 148/4.13 x 5.88) Post Card (101.6 x 152.4/4 x 6) Hagaki (100 x 148/3.94 x 5.83)

Minimum size (custom)

Maximum size (Legal)

* Capacity may vary depending on print materials’ weight and thickness, and environmental

conditions.

OTE

: You may experience jams when using print materials with a length of less than

120 to 150 g/m

138 to 146 g/m

90 to 163 g/m

60 to 120 g/m (16 to 32 lb)

bond

1 sheet of paper for the manual feeder

127 mm (5 in.). For optimum performance, ensure that you are storing and handling the paper correctly. Please refer to “Paper Storage Environment” on page A.9.

Guidelines for Using Paper

For the best result, use conventional 75 g/m2 (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

If you are unsure of what type of paper you are loading, such as bond or recycled paper, check the label on the package.

The following problems may cause print quality deviations, jamming or even damage to the machine:

Symptom Problem with Paper Solution

Poor print quality or toner adhesion, problems with feeding

Dropout, jamming, curl Stored improperly Store paper flat in its moisture-

Increased gray background shading/machine wear

Excessive curl problems with feeding

Too moist, too rough, too smooth or embossed; faulty paper lot

Too heavy Use lighter paper, use the rear

Too moist, wrong grain direction or short-grain construction

Try another kind of paper, between 100 ~ 400 Sheffied, 4 ~ 5 % moisture content.

proof wrapping.

output slot.

• Use the rear output slot.

• Use long-grain paper.

A.7