Samsung SDR4200 User Manual

Samsung
SRD Series
Installation
Guide

EOS Australia PTY LTD

Samsung SRD Series

EOS Australia PTY LTD

by Andrew Vo-Nguyen

This guide is designed for installers as a quick guide and a check list of what should
be configured on a DVR on installation. It goes through the most important topics to
ensure all configurations meet the end user's expectations and performs at it's
maximum capacity.

Table of Contents

3Contents

Part I DVR Configuration

................................................................................................................................... 51 Naming Camera s

................................................................................................................................... 62 Date & Time

................................................................................................................................... 73 User Manage me nt

................................................................................................................................... 94 Harddrive Management

Part II Recording Configiration

................................................................................................................................... 111 Recording Schedule

................................................................................................................................... 132 Event Record Duration

................................................................................................................................... 143 Recording Qua lity & Resolution

................................................................................................................................... 154 Motion Recording

Part III Network Configuration

................................................................................................................................... 171 IP Settings

................................................................................................................................... 182 Port Numbers

................................................................................................................................... 193 Live Transfer

................................................................................................................................... 204 Smart Phone Connection

Part IV Configurations

5

11

17

22

................................................................................................................................... 221 Updating Firmware

................................................................................................................................... 232 Loading/Saving Configurations

Part V Troubleshooting

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25

3

Part

I

1 DVR Configuration

The following DVR configurations should be checked and configured on installation of any DVR onto any
site. Settings may vary depending on how the customer wants the DVR configured.

1.1 Naming Cameras

Go to [Menu] > [Device] > [Cameras].

DVR Configuration 5

Double click each camera to change the name.

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Samsung SRD Series Insta llation Guide6

1.2 Date & Time

Go to [Menu] > [System] > [Date/Time/Language]

Time and Date should always be checked to ensure all recordings are synchronized with real time. If
your DVR is connected to the internet you can Sync to a Time Server online.

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1.3 User Management

Go to [Menu] > [System] > [Permission Management]

DVR Configuration 7

The default 'admin' password is '4321'. This can be changed as a master password or installer password.
It is a good idea to keep the 'admin' password for the installer only, and create users for the end user.
Only 1 admin user can be logged in locally or remotely into the DVR at any given time. Create extra
users for simultaneous logins.

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Samsung SRD Series Insta llation Guide8

You must 'Add' a group with permission policies before adding a 'User'. This is fond under the [Group]
tab.

Once a group as been added, go to the [User] tab to add a user.

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1.4 Harddrive Management

Go to [Menu] > [Device] > [Storage Device]

DVR Configuration 9

Go to the [Format] tab to view how much storage is used on each Harddrive. Also check the status of
any CD/DVD or USB device.

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Part

II

2 Recording Configiration

The following recording configurations should be checked and configured on installation of any DVR onto
any site. Settings may vary depending on how the customer wants the DVR configured.

2.1 Recording Schedule

Go to [Menu] > [Record] > [Recording Schedule]

Recording Configiration 11

Right click anywhere on the table to select your Recording Type (No Recording / Continuous , Event,
Both). Left click and drag anywhere on the table to change the schedule to your selected Recording
Type. Alternatively, press the 'All' square on the top left corner of the table to change the whole schedule
to your Recording Type.

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Samsung SRD Series Insta llation Guide12

Below are the Recording Type colour codes for the Recording Schedule.

The below Recording Schedule is only for Camera 1, press 'Apply to All CH' to apply to all channels.

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2.2 Event Record Duration

Go to [Menu] > [Record] > [Event Record Duration]

Recording Configiration 13

Configure the buffer time before and after a motion event occurs.

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Samsung SRD Series Insta llation Guide14

2.3 Recording Quality & Resolution

Go to [Menu] > [Record] > [REC Quality & Resolution]

There are 2 tabs at the top, [Standard] tab relates to Continuous recording and [Event] tab relates to
Motion recording.
Depending on which DVR you have, the Frame rates and Resolutions may vary.

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2.4 Motion Recording

Go to [Menu] > [Event] > [Motion Detection]

Recording Configiration 15

In order for your DVR to detect Motion as an Event, make sure 'Mode' is set to 'ON' for each channel
(See below).
Also click on 'Motion Region' to mask and exclude particular areas from Motion Detection.

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Part

III

3 Network Configuration

3.1 IP Settings

Go to [Menu] > [Network] > [Connection Mode]

Network Configuration 17

Under the [Connection] tab, fill out the network details

Connection Mode: Select 'Static IP' to enter the DVR's local IP Address.
Bandwidth: This is the maximum bandwidth the DVR can throughput.
IP: The Local IP address of the DVR.
Gateway: The Router's IP Address (only used for accessing the internet).
Subnet Mask: The Subnet Mask of the network.
DNS: The DNS address of a DNS Server on the network

(If there is no DNS Server, use the Router's IP).

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Samsung SRD Series Insta llation Guide18

3.2 Port Numbers

Go to [Menu] > [Network] > [Connection Mode] > [Protocol] tab

The default ports for an SRD DVR are:
TCP: 554, 555, 556, 557
iPhone: 558 (Is always the last port number in the sequence)
Webviewer Port: 80

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3.3 Live Transfer

Go to [Menu] > [Network] > [Live Transfer]

Network Configuration 19

The SRD Series DVR has the ability to stream a different Resolution and Quality over the network.
This ensures that the network stream can stream quicker rather than streaming the Recording
resolution.

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Samsung SRD Series Insta llation Guide20

Download iPolis for iPhone

Download iPolis for Android

3.4 Smart Phone Connection

The Samsung SRD Series is compatible with iPhone, iPad and all Android devices. The iPolis Mobile
app gives you the ability to View your cameras live, Playback your cameras, and also Control the Pan
Tilt Zoom function.
Search for keyword 'iPolis' in the App Store or Android Market, or run a QR Scan on below codes.

Once downloading the app and installing it, you will need to 'Add' your DVR as a device.

It is important that in the RTSP Port field, you enter the last Port Number of the TCP Port Sequence
(default 554-558).
If you are connecting locally make sure you are connected to the WiFi of the same network as the DVR.
If you are connecting externally through the internet, make sure;

Your phone has an internet connection that is not on the same network as the DVR.
You have Port Forwarded ports 554, 555, 556, 557, 558 and 80 on the router that is connected to your
DVR.
You have the latest Firmware on your DVR and the latest app on your Smart Phone.

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Part

IV

Samsung SRD Series Insta llation Guide22

4 Configurations

4.1 Updating Firmware

Go to [Menu] > [System] > [System Management]

To update your DVR's firmware, you need to download the latest firmware file from

http://www.samsungcctv.com/. Once you download the firmware file (.zip file), you need to unzip the file

and place it on the root directory of your USB stick (.img file).

Press the 'Upgrade' button to load the firmware file from your USB stick.

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4.2 Loading/Saving Configurations

The SRD Series DVR has the ability Load or Save Configuration files of the same model DVR to save
time configuring multiple DVRs.

Configurations 23

The settings configuration file is saved and loaded from a USB stick. When you save a setting, it is
saved in a folder on the USB called 'detroit'.

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Part

V

5 Troubleshooting

1.

No cameras are showing on the screen even though they are plugged in

Check [Menu] > [Devices] > [Cameras] and see if any cameras are set to 'Covert'.

2.

The cameras are showing live but no recording is present in search mode

Troubleshooting 25

a)

b)

c)

3.

The cameras a recording continuously even though the Recording Schedule is set to Motion

4.

I can make a connection on the local LAN but not over the internet

5.

I keep getting kicked off when another user logs on

Check [Menu] > [Recording] > [Recording Schedule] to see if the cameras are set to

‘No Recording’.

Check [Menu] > [Event] > [Motion Detection] to see if ‘Motion Detection’ is turned on

and if the motion area has been masked out.

Check [Menu] > [Devices] > [Storage Device] to see if you hard-drives have picked up.

Manual record has been turned on by accident. Press the ‘Record’ button again on the
machine to stop the manual record mode.

Double check your port forwarding settings on the router, check http://

www.portforward.com/ for instruction on how to port forward on your router.

Ensure that you are not using the ‘admin’ user as only 1 admin user is permitted to be
logged in at any given time. Create additional users to prevent this issue.

6.

I cannot control my camera using the Coaxitron feature

7.

The DVR is in a constant rebooting loop

8.

The admin password has been changed but the user has forgotten the password

9.

I can see my cameras over the network but it is slow

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Go to [Menu] > [Devices] > [Camera] > [PTZ] tab and make sure you change the Port
option from RS-485 to Coaxial on your camera.

The hard-drive may have bad sectors, replace the hard-drive.

Hold buttons [Mode] + [PTZ] on the front panel of the DVR for 15 seconds and it will ask
you to factory default the machine. All settings will be wiped out.

Go to [Menu] > [Network] > [Live Transfer] to change the dual stream settings. Lower
the resolution and quality for faster speeds. Also run a speed test on the network to
check the upload speed. A sufficient upload speed would be 0.5Mb/s or higher.

Samsung SRD Series Insta llation Guide26

10.

The hard-drive is full but is not cycling

Go to [Menu] > [Record] > [Record Option] and check if overwrite mode is on.

11.

The live screen does not show my cameras, it shows a Samsung wallpaper

Go to [Menu] > [System] > [Permission Managemen]t > [Setup] tab to see if the
Restricted Access is ticked on ‘Live View’

12.

The live screen keeps asking me for a password

The DVR will automatically log you out after 3 minutes, to turn 'Auto-Logout' off, go to:

Go to [Menu] > [System] > [Permission Management] > [Setup] tab and turn 'Auto­Logout' option off.

13.

Where can I download latest firmware files and manuals

http:///www.samsungcctv.com/

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