Samsung SCH-R500ZRAXAR User Manual

SCH-r500 Series

PORTABLE QUAD-BAND
MOBILE PHONE
User Manual
Please read this manual before operating your
phone, and keep it for future reference.
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Samsung Telecommunications America (STA), LLC
Headquarters: Customer Care Center: 1301 E. Lookout Drive 1000 Klein Rd. Richardson, TX 75082 Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357)
Internet Address: http://www.samsungusa.com
©2008 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc. and its related entities.
Do you have questions about your Samsung Mobile Phone? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsungwireless.com/support
GH68-18317
r500.07_BD09_CB_042608_F2
Printed in Korea.
Licensed by Qualcomm Incorporated under one or more of the following patents: U.S. Patent No. 4, 901, 307; 5, 056, 109; 5, 099, 204; 5, 101, 501; 5, 103, 459; 5, 107, 225; 5, 109, 390. T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat. 5,818,437; U.S. Pat. 5,953,541; U.S. Pat. 6,011,554 and other patents pending. Openwave® is a registered Trademark of Openwave, Inc. RSA® is a registered Trademark RSA Security, Inc. The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered trademarks and are wholly owned by the Bluetooth SIG. microSDTM and the microSD logo are Trademarks of the SD Card Association.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.

Table of Contents

Section 1: Getting Started .............................................. 4
Understanding this User Manual . . . . . . . . . . . . . . . . . . . . . . . . 4
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Memory Card (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section 2: Understanding Your Phone ........................... 9
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Closed View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front Open View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 10
Command Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Understanding the Display Screen . . . . . . . . . . . . . . . . . . . . .14
Your Phone’s Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Section 3: Call Functions .............................................18
Making a Call — Number Entry Dialing . . . . . . . . . . . . . . . . . . 18
Making a Call — Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . 19
Making a Call — Quick Search Dialing . . . . . . . . . . . . . . . . . .20
Making a Call — Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . 20
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Ignoring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Adjusting the Call Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Calls Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Section 4: Menu Navigation ......................................... 28
1
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Navigate Using Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Section 5: Entering Text ............................................... 30
Text Entry Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Entering Text in Alpha (Abc) Mode . . . . . . . . . . . . . . . . . . . . . 31
Entering Text in T9 Word Mode . . . . . . . . . . . . . . . . . . . . . . . 31
Entering Upper and Lower Case Letters . . . . . . . . . . . . . . . . . 32
Entering Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Entering Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Section 6: Understanding Your Contacts ....................34
Your Contacts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . 34
Finding a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Editing an Existing Contact Entry . . . . . . . . . . . . . . . . . . . . . . 40
Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Renaming a Contacts Group . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Deleting a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Memory Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Section 7: Messaging ................................................... 46
Accessing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Creating and Sending New Messages . . . . . . . . . . . . . . . . . . 46
Message Send Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Receiving New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Message Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Erasing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Message Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Section 8: Browser ....................................................... 57
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Launching Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How Browser Keys Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Section 9: Brew ............................................................59
Finding Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Section 10: Camera ...................................................... 60
Taking Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Screen Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Saving Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Camera Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Camcorder Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
The Photo Gallery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
The Video Gallery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Point, Click, and Send Pictures and Videos . . . . . . . . . . . . . . . 79
Section 11: Multimedia ................................................81
Accessing Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Music Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
My Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
My Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
My Ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
My Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Section 12: Tools/Utilities ............................................ 90
Tools/Utilities Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
World Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Stop Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Section 13: Voice SVC ................................................ 103
Launching Voice SVC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Voice Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Voice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Section 14: Changing Your Settings .......................... 108
Accessing Your Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Sounds Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Memory Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
2
Phone Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Section 15: Health and Safety Information ...............127
Health and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . 127
Samsung Mobile Products and Recycling . . . . . . . . . . . . . . . 128
UL Certified Travel Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Consumer Information on Wireless Phones . . . . . . . . . . . . . . 129
Road Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Responsible Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Using Your Phone Near Other Electronic Devices . . . . . . . . . 138
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless
Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Potentially Explosive Environments . . . . . . . . . . . . . . . . . . . .140
Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
FCC Notice and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Other Important Safety Information . . . . . . . . . . . . . . . . . . . . 142
Product Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Availability of Various Features/Ring Tones . . . . . . . . . . . . . . 143
Battery Standby and Talk Time . . . . . . . . . . . . . . . . . . . . . . . 143
Battery Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Section 16: Warranty Information .............................146
Standard Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Index ............................................................................150
3

Section 1: Getting Started

This section explains how to start using your Samsung r500 phone by getting an understanding of how this manual is put together, activating your service, and setting up your voice mail.

Understanding this User Manual

The chapters of this manual generally follow the same order as the menus and sub-menus in your phone. A robust index for quick reference to most features begins on page 150.
Also included is important safety information that you should know before using your phone. Most of this information is near the back of the guide, beginning on page 127.

Notes and Tips

Throughout this guide are icons and text that are set apart from the rest. These are intended to point out important information, quick methods for activating features, to define terms, and more. The definitions for these methods are as follows:
Notes
— Explain alternative options within the current feature, menu,
or sub menu.
Tips
— Provide quick or innovative methods for performing functions
related to the subject at hand.
Important
— Points out important information about the current
feature that could affect performance, or even damage your phone.

Text Conventions

This manual provides condensed information about how to use your phone. To make this possible, the following terms and icon appear in place of repeatedly-used procedural steps:
highlight
Use the Navigation key ( ) to move a highlighting effect onto a menu item or screen item of interest.
select
After “highlighting” a menu item or screen item, press the
MENU
/ OK key ( ) to launch, access, or save a highlighted menu item or screen field of interest.
Used in place of “select” in long “drill down”
procedure steps.
Example:
“...
Settings
Call Settings
Voice Call
...”

Activating Your Phone

Contact your Wireless Carrier and follow their instructions for obtaining service, if necessary. We suggest that you read this guide to fully understand the services your phone supports.
Getting Started 4

Install the Battery

Note:
Your phone comes packaged with a partially charged rechargeable standard Li-Ion battery and a travel adapter.
Important!:
You must fully charge the battery the first time you use your phone, otherwise you could damage the battery.
1. Insert the top end (1) of the
battery first, matching the
gold contacts on the top end
of the battery to those inside
of the phone.
2. Press the bottom end of the battery (2) down into the
phone.
3. Place the battery cover over the
battery and slide the cover
upward into place (3) and press
the bottom down (4) until it
clicks.
5

Turn Your Phone On

1. Open the flip on your phone, as shown.
2. Press the key.
Note:
As with any other radio-transmitting device, do not touch the antenna while using your phone as this can affect call quality and can cause the phone to operate at a higher power level than is necessary.
The phone begins searching for a network
Press
signal.
Once the phone finds a signal, the time, date and day appear at the top of the display.
You’re now ready to place and receive calls.
Note:
If you are outside of your carrier’s coverage or roaming area ( ), the No Service icon ( ) appears at the top of the phone’s display. If you cannot place or receive calls, try later when service is available, or
4
3
at another location.

Turn Your Phone Off

1. Press and hold the key for two or more seconds. Your
phone powers off.
Note:
If your phone is on and you press for less than one second, the phone will not power off. This prevents your phone from being turned off accidentally.

Remove the Battery

+
Important!:
You must unplug the Travel Adapter (if it is connected) before removing the battery from the phone during charging to avoid damage.
1. Press and hold the key to
turn off the phone (if on).
2. Move the cover latch (1)
toward the bottom end of the
phone.
3. Lift the cover (2) up and away from the phone, bottom end
first.
4. Lift the battery up (3) and
away (4) from the phone,
bottom end first.
4

Charging the Battery

Your phone is powered by a rechargeable standard Li-Ion battery. Only use Samsung-approved charging devices and batteries. Samsung accessories are designed to maximize battery life.
Using other accessories may invalidate your warranty and may cause damage.

Use the Travel Adapter

The travel adapter included with your phone is a convenient, light­weight charger that rapidly charges your phone from any 120/220 VAC outlet.
1. Plug the large end of the Travel Adapter into a standard
120 VAC or 220 VAC wall outlet.
Note:
For connection to an electrical supply not located in North America, you
must use an adapter of the proper configuration for the power outlet. Use of the wrong adapter could damage your phone and void your warranty.
2. Insert the smaller end of the Travel Adapter into the
3
charger/accessory connector on the left side of your
phone.
Getting Started 6
Note:
With the device turned OFF, a discharged battery recharges fully in approximately 4 hours.

Low Battery Indicator

The battery indicator ( ) in the upper-right corner of the display indicates power level. Monitor the battery strength and ensure your battery is adequately charged.
Three bars ( ) indicate a full charge.
An empty battery icon ( ) indicates a near empty battery.
A blinking empty battery icon ( ) and a tone sounding indicate you have two to three minutes before the battery is too low to operate the phone.
If you continue to use your phone without charging its battery, the phone shuts down.

Setting Up Your Voicemail

Voice mail allows callers to leave voice messages, which can be retrieved any time.
Note:
Once your voice mail account has been set up, you can use the
Voicemail
folder (under the
messages in your voice mail box.
1. In standby mode, press and hold the key or dial your
Message
menu) to view details of voice
own mobile number to dial Voicemail.
7
2. Follow the prompts in the new user tutorial to setup your
voice mail box.

Listen to Voicemail

1. In standby mode, press and hold the key or dial your
own mobile number to dial voice mail. After connecting,
you will hear your voice greeting.
2. Interrupt your greeting by pressing .
+
You are then prompted to enter your password.
3. Enter your password and follow the prompts to listen to
your voice mail.

Memory Card (Optional)

Your phone has a memory card slot on its right side, above the Camera key. You can install a microSD™ card in this slot to provide additional memory for storing files (such as, sound files and photos) in your phone.

Install a Memory Card

1. Open the microSD cover on the right side of your phone
(above the Camera key).
Insert the memory card — label side facing down and
m
w
N
2.
smaller end pointing toward the phone — into the memory
card slot.
def
xy
no
D
z
3. Press the memory card up into the slot until the card locks
into place.
4. Replace the microSD cover.

Remove a Memor y Car d

1. Open the microSD cover on the right side of your phone
(above the Camera key).
2. Press the memory card up into the slot until the card lock
releases.
3. Remove the memory card from the memory card slot.
4. If desired, install another memory card. (For more
information, refer to “Install a Memory Card” on page 7.)
5. Replace the microSD cover.
Getting Started 8

Section 2: Understanding Your Phone

This section outlines some key features of your phone. It also displays the screen and the icons that are displayed when the phone is in use.

Features of Your Phone

Domestic and international voice and text messaging service (available on participating networks).
High speed data (CDMA 1x EVDO Technology)
Global Positioning (GPS) Technology
Personal Information Management (PIM) functions (Calendar, Calculator, and so on)
Picture/Video (MMS) Messaging
Text (SMS) Messaging
1.3 Mega pixel Camera with Camcorder function
Advanced Music Player (MP3 compatible)
Advanced Speech Recognition
Speakerphone
microSDTM Memory Card slot
®
Bluetooth
Wireless Technology (see Note)
Note:
The r500 phone supports the wireless headset, handsfree, object push and file transfer for Bluetooth® wireless technology. The r500 phone does not support Bluetooth OBEX or file transfer profiles.
9

Closed View of Your Phone

1
2
3
6
7
4
5

Features

1. Camera Lens — The lens of your built-in camera.
2. Power/Accessory Connector — Used to connect
charging accessories and any available accessory cables to your phone. Lets you plug in an optional headset for safe, convenient, hands-free conversation.
Mirror — Used to center the image when taking self-
3.
portraits.
4. Volume Keys — With the phone closed and idle, turns on
the front display backlight when pressed.
When receiving a call, mutes the ringer.
When playing music, adjusts the Media Player volume.
5. Front Display — Indicates the status of your phone,
including status icons, message indicators, signal
strength, and so on. Shows time and date.
6. Camera/Media Player Key — With the flip closed and the
phone idle, turns on the front display backlight when
pressed.
With the flip closed, the phone idle, and with a memory
card containing music files inserted, launches the Media
Player when pressed and held.
7. Memory Card Socket — Used to plug in a microSD
memory card for additional multimedia file storage.

Front Open View of Your Phone

1
2
3 4 5
6 7
8 9

Features

1. Earpiece — Lets you hear the other caller.
Understanding Your Phone 10
17
16
15
14 13
12 11
10
2.
Main Display — Indicates the status of your phone,
including status icons, message indicators, signal
strength, and so on. Shows menus, calls, and messages.
3. Navigation Key — Lets you scroll through the phone
menu options.
4. Left Soft Key — Used to navigate through menus and
applications and to select the choice available in the Left
Soft key option.
5. Speakerphone Key — Turns Speakerphone mode On and
Off.
6. Volume Keys — With the phone open and idle, adjusts the
call ringer volume when pressed.
When receiving a call, mutes the ringer.
7. SEND Key — Lets you place or receive a call. In standby
mode, press the key once to access the recent call log.
8. Microphone — Lets the other caller hear you clearly when
you are speaking to them.
9. Special Function Keys — Enter special characters.
Perform various functions.
11
10. Alphanumeric Keys — Use these keys to enter numbers,
letters, and characters.
11. CLR Key — Deletes characters from the display when you
are in text entry mode. Press this key to return to the
previous menu or screen when navigating features on your
phone.
12. END Key — Ends a call. If you press and hold the END key,
the power goes On or Off. When you receive an incoming
call, press to send the call to voicemail.
13. Voice Recognition Key — Launches VoiceSignal options.
14. Camera/Media Player Key — With the flip open,
launches the Camera in your phone.
When in Camera or Camcorder mode, switches between
Camera and Camcorder.
15. MENU/OK Key — In idle mode, launches the Main Menu.
When navigating through a menu, accepts the highlighted
choice in the menu.
16. Right Soft Key — Used to navigate through menus and
applications and to select the choice available in the Right
Soft key option.
Stereo Speakers — Enabled by Speakerphone key or
17.
Media Player for handsfree operation or to play music.

Command Keys

Functions for the soft keys are defined by what appears above each in the display. There are two soft keys, the left soft key ( ) and the right soft key ( ).

Left Soft Key

Some functions of the left soft key are as follows.
In standby mode, press more information, refer to
When the left soft key function is Edit, press the
Settings
to access the
“Changing Your Settings”
Settings
Edit
(left) soft key
menu. (For
on page 108.)
( ) to edit a Contact.
When the left soft key function is Erase, press the
Erase
(left) soft key ( ) and a pop-up window appears prompting you to confirm the erasure.

Right Soft Key

Some functions of the right soft key are as follows.
In standby mode, press the
Contacts
(right) soft key ( ) to open
the Messages menu.
When the right soft key function is Options, press the
Options
soft key ( ) and a pop-up menu appears.
(right)

MENU/OK Key

In standby mode, press the
MENU/OK
key ( ) to open the main
menu.
In a menu, press the
MENU/OK
key ( ) to accept the highlighted
selection.
In camera mode, press the
MENU/OK
key ( ) to take a photo or to
create a Pic message.
When the
MENU/OK
key function is Edit, press the
EDIT
key ( ) to
edit a Draft message.

Speakerphone Key

In standby mode or during a call, pressing and holding the Speakerphone key ( ) places your phone in speakerphone mode, allowing you to use your phone handsfree and/or to include other nearby persons in a call. (For more information, refer to “Responsible Listening” on page 136.)
In speakerphone mode, pressing and holding the Speakerphone key ( ) disables speakerphone mode.

Voice Recognition Key

In standby mode, pressing the Voice Recognition key ( ), launches the VoiceSignal application, enabling you to use spoken commands to control your phone. (For more information, refer to “Voice SVC” on page 103.)
Understanding Your Phone 12

CLR Key

The CLR key ( ) is used to erase or clear numbers, text, or symbols from the display. You can also use the key to
CLR
CLR
return to a previous menu or to return to standby mode from any menu.
1. If you enter an incorrect character, briefly press to
CLR
backspace (and delete) the character.
2. To erase the entire sentence, press and hold .
3. To back up one menu level, briefly press .
4. To return to standby mode, press and hold until you
CLR
CLR
CLR
return to standby mode.

END Key

1. In standby mode, press and hold the END key ( ) to
turn your phone off.
2. Briefly press once to disconnect a call.
3. Press to return to standby mode from any menu, or to
cancel the last input.
4. With your phone turned off, press to turn your phone
on.
13

SEND Key

The SEND key ( ) is used to answer calls, dial calls, and to recall the last number(s) dialed, received, or missed.
1. Press once to answer calls.
2. Enter a number and briefly press to make a call.
3. Briefly press in standby mode to display a list of
recent calls to and from your phone.
4. Press twice in standby mode to call the most recent
number.
5. Press to pick up a waiting call. Press again to
switch back to the other call.

Navigation Key

Use the directional keys on the Navigation key ( ) to browse menus, sub-menus, and lists. In standby mode, the directional keys also act as shortcuts to launch applications.

Camera Key

In standby mode, press and hold the Camera key ( ) — located on the right side of your phone — to activate the camera built into your phone.
With the camera or camcorder active, pressing and holding the Camera key ( ) switches between the camera and camcorder functions.

Understanding the Display Screen

1. The top line of your
1
phone’s main display
contains icons that
indicate network status,
battery power, signal
2
strength, connection type,
and more.
2. The center portion of the
3
main display shows
information such as call progress information, messages,
and photos.
3. The bottom line of the main display shows current soft key
functions. The sample screen shows that pressing the Left
soft key ( ) will launch the Settings menu, pressing
the MENU key ( ) will display the Main Menu, and
pressing the Right soft key ( ) will show the
Contacts menu.

Display Screen Icons

Your The r500 phone can show you definitions of the icons that appear on the top lines of the front and main displays. To access the Icon Glossary:
In standby mode, press the
MENU/OK key ( ), then select
Settings Phone Info Icon Glossary. A list shows of
the icons that can appear on the top line of the display.

Dialogue Boxes

Dialogue boxes prompt for action, inform you of status, or warn of situations such as low memory. Dialogue boxes and their definitions are outlined below.
Choice
Example: “Save message?”
Reconfirm
Example: “Erase all messages?”
Performing
Example: “SENDING...” “Connecting...”
Completed
Example: “Message saved”
Information
Example: “New Message”
Error
Example: “Card not available, Insert card”
Understanding Your Phone 14
Warning
Example: “Low Battery,” “Memory Full!”

Backlights

Backlights illuminate the display and the keypad. When you press any key or open the phone, the backlights come on. They go off when no keys are pressed within a period of time set in the
Backlight menu.
Note:
During a phone call, the display backlight dims and turns off after 60 seconds to conserve battery power, regardless of the Backlight setting.
For more information, refer to “Backlight” on page 111.

Your Phone’s Modes

Call Answer Mode

You can select how you wish to answer a call.
1. In standby mode, press the MENU key ( ), then select
Settings Call Settings Call Answer. The following
call answer options appear in the display:
Any Key
— Pressing any key except or answers a
call.
Send Key
— Only pressing answers a call.
Flip Open
— Only opening the flip or pressing answers a call.
15
Tip:
You can set your phone to answer calls automatically, without any input from you. (For more information, refer to “Auto Answer” on page 114.)
2. Highlight an option.
3. Press to select the method for answering calls.

Input mode

Input mode determines how you enter text, numbers and symbols. While at any text entry screen, press the Left soft key ( ), then choose the input mode from the pop-up menu using the navigation keys. Optional input modes are T9 Word, Abc, ABC, 123, and Symbols. (For more information, refer to “Entering Text” on page 30.)
Tip:
You can also cycle between T9 Word, Abc, and 123 by repeatedly pressing and holding the key.
+

Lock Modes

Phone Lock
When the phone is in Phone Lock mode, restrictions are placed on phone use. You can receive calls and messages, but cannot place outgoing calls (except for emergency numbers) until you unlock the phone. Phone Lock mode also restricts access to menus and the volume key. Unlock your phone by entering the
lock code when prompted. (For more information, refer to “Lock Phone” on page 116.)

Standby Mode

Standby mode is the state of the phone once it has found service and is idle. The phone goes into standby mode:
After you power the phone on.
When you press after a call or from within a menu.
In standby mode, you will see the time, day, and date as well as all active phone status icons.
To place a call, while in standby mode, enter a phone number, and press .
To end the call and return to standby mode, press .
Receive Messages in Standby Mode
You can receive messages in standby mode. An alert tone sounds and a notification message appears in the display when a new message arrives. The following options also appear in the display:
View Now
View Later
Highlight the desired option and press .

Tal k M o de

You can place and receive calls only when your phone is on. While in a call your phone is in Talk mode. Press the Options (right) soft key ( ) to display a list of menu options. (For more information, refer to “The In-Use Options” on page 28.)

Speakerphone Mode

While in standby mode or Talk mode, press and hold the Speakerphone key ( ) to switch from using the earpiece to the speakerphone (speakerphone option) and back to using the earpiece. Use the volume keys — located on the left side of your phone — to adjust the volume.
When you end a call, your phone automatically drops out of Speakerphone mode.
In Speakerphone mode, press and hold the Speakerphone key ( ) to switch back to using the earpiece.

Silent Mode

Silences all tones your phone makes and replaces the ringers with vibrations.
In standby mode, press and hold until “
mode
” pops-up.
Understanding Your Phone 16
Entering silent
Adjust the Ringer
1.
In standby mode, press the Volume key ( ) on the
left side of the phone Up or Down. Options are:
•Ringer Off •Medium
•Vibrate •Medium/High
•Low •High
• Low/Medium • Vibrate/High
2. When you are satisfied with the setting, press SET().
Your phone returns to standby mode.
Tip:
You can also access the Volume-Voice Calls sub-menu by pressing the MENU key ( ), then pressing the , , , and keys. Use the
Navigation key or the Volume key (on the upper left side of your phone) to adjust the ringer volume setting.
Note:
The Vibrate icon ( ) appears in the display when the phone is in Vibrate mode.
wxyz
def
17

Section 3: Call Functions

This section explains how to make or answer a call. This section also includes the features and functionality associated with making or answering a call.
Making a Call — Number Entry Dialing
1. With the phone on, enter the number you wish to call using
the keypad.
2. Press to place the call.

Dialing Emergency Numbers

To place an emergency call:
1. With the phone on, enter 911 using the keypad.
2. Press to place the call.
You can specify other numbers as emergency numbers using the Emergency # settings. (For more information, refer to “Emergency #” on page 117.)
Important!:
Emergency number 911 is preset into your phone. You can dial this number almost any time, even when the phone is locked or restricted.
If you call 911 an audible tone is heard and an Emergency prompt appears in the display for the duration of the call.
Important!:
Because of various transmission methods, network parameters, and user settings necessary to complete a call from your wireless phone, a connection cannot always be guaranteed. Therefore, emergency calling may not be available on all wireless networks at all times.
Important!:
DO NOT depend on this phone as a primary method of calling 911 or for any other essential or emergency communications.

Dialing Inter national Numbers

Call another country from the U.S.
1. In standby mode, enter the three-digit exit code (011) for
the United States.
2. Enter the country code for the country that you are calling.
3. Enter the number that you wish to call, then press .
Note:
Puerto Rico and Canada are on the North American dialing plan. When making calls to Puerto Rico and Canada it is similar to making calls within the United States, no unique country codes are necessary.

Manual Pause Calling

When you call automated systems (like banking services), you are often required to enter a password or account number.
Call Functions 18
Instead of manually entering the numbers each time, you can store the numbers in your Contacts along with special characters called pauses.
2-Sec Pause
— A two-second pause stops the calling sequence for
two seconds and then automatically sends the remaining digits.
Wait
— A hard pause stops the calling sequence until you press .
To manually call a number with pause(s) without storing it to your Contacts:
1. Enter the number you wish to call.
2. Press Options. A pop-up menu containing the following
options appears in the display:
2-Sec Pause
Wait
— a two-second pause.
— a hard pause (awaits input from you).
Select the desired pause option to add to your number
sequence.
3. Press to call the number.
Making a Call — Speed Dialing
You can store phone numbers and contact names in your phone’s Contacts list. Speed Dialing lets you quickly and easily dial any contact in your Contacts list by using that contact’s location number in the list. You can assign and change location (speed
19
dial) numbers for your contacts. (For more information, refer to “Assigning Speed Dial Numbers” on page 41.)

One-Touch Dialing

Speed Dial numbers 2 through 9 are special One-Touch dialing numbers. You can call the phone numbers stored in your phone’s Contacts list and assigned Speed Dial numbers 002 through 009 by pressing and holding a single key.
Example:
For Speed Dial number 3, press and hold until the name and number appear in the display and the number is dialed.
def

Two-Touch Dialing

Speed Dial numbers 10 through 99 are special Two-Touch dialing numbers.
Example:
For Speed Dial number 13, briefly press , then press and hold
def
until the name and number appear in the display and the
number is dialed.

Three-Touch Dialing

Speed Dial numbers 100 through 999 are special Three-Touch dialing numbers.
Example:
For Speed Dial number 113, briefly press , briefly press again, then press and hold until the name and number appear in the display and the number is dialed.
def

Pause Dialing From a Contacts Entry

If you speed dial a contact that contains (two-second) 2-Sec Pause(s) simply wait for the pauses to pass and the dialing to complete.
If you speed dial a contact that contains (hard) Wait(s), wait for the appropriate prompt(s) from the number you are calling (credit card number, bank account number, and so on) and enter the appropriate response(s).
Making a Call — Quick Search Dialing
Use the Quick Search feature to dial any number stored in your Contacts list by pressing the number keys that correspond to the first few letters of a Contact name.

Quick Search Dialing a Contact

To find and dial a Contact, do the following:
1. In standby mode, press the number keys that correspond
to the first few letters of the Contact name, as shown.
2. Press the Up navigation key. The Contact List screen
appears showing the desired Contact name, as shown.
3. Press to call the number.
Note:
To set Quick Search, refer to “Quick Search” on page 120.
Making a Call — Voice Dialing
Your The r500 mobile phone includes state-of-the-art voice recognition software that lets you dial numbers using your voice.

Using Voice Dial

Use the Voice Dial command to dial any number stored in your Contacts list by saying the name of the contact (Name Dialing). You can also use Voice Dial to dial any valid telephone number, even numbers not stored in your contact list, by speaking the individual digits in the number (Digit Dialing).
Voice Dialing Tips:
Wait for the beep before speaking.
Speak clearly at a normal volume, as if you were talking to someone on the phone.
When saying a name, say the first name then the last name.
Dialing a Name
To dial a name, do the following:
1. In standby mode, press .
Say a Command” appears in the display and is
pronounced through the earpiece.
2. Say, “Call”.
You are prompted to “Say the name or #”.
Call Functions 20
3.
Speak clearly and say the name of a person in your
Contacts list, first name followed by last name.
If the name is recognized, Voice Dial repeats the name and
dials the number.
If Voice Dial is not sure which name you said, it displays a
choice list of up to three names and prompts you with “Did
you say?” followed by the first name on the list.
4. Say “Ye s” to confirm the name or “No” to hear the next
name, or use the keypad to select the correct name from
the list. (For more information, refer to “Choice Lists” on
page 104,)
Press
Repeat
to say the name again.
Press or to exit Voice Dial without dialing.
CLR
If the recognized name has multiple numbers stored for it
(that is, Home, Work, Mobile, and so on), Voice Dial
displays the possible choices and prompts you with
Which number?
5. Say one of the following number types:
•“Home
•“Work
21
•“Mobile
Voice Dial dials the specified number.
Dialing a Number
To dial a number using Voice Dial, do the following:
1. In standby mode, press .
Say a Command” appears in the display and is
pronounced through the speaker.
2. Say “Call”.
VoiceSignal prompts you to “Say the name or #”.
3. Speak clearly and say the telephone number of the person
you want to call. For example, say “7 8 1 9 7 0 5 2 0 0."
If it recognizes the number, Voice Dial repeats and dials the
number. If Voice Dial is not sure it has recognized the
number, it displays a choice list of up to three numbers and
prompts you with “Did you say?” followed by the first
number on the list.
4. Say “Ye s” to confirm the number or “No” to hear the next
one, or use the keypad to select the correct number from
the list. (For more information, refer to “Choice Lists” on
page 104.)
Press
Repeat
to say the name again.
Press or to exit Voice Dial without dialing.
CLR

Pause Dialing From a Contacts Entry

If you voice dial a contact that contains (two-second) 2-Sec Pause(s) simply wait for the pauses to pass and the dialing to complete.
If you voice dial a contact that contains (hard) Wait(s), wait for the appropriate prompt(s) from the number you are calling (credit card number, bank account number, and so on) and enter the appropriate response(s).

Answering a Call

Your phone notifies you of a call in the following ways:
A ring tone sounds and/or your phone vibrates (Your phone provides seven ring volume settings including:
Low/Medium, Medium, Medium/High, High
different ring types to distinguish callers.)
and/or
A phone number (unless blocked by the caller) and a name appear in
Ringer Off
,
Vibrate, Low
, or
Vibrate/High
the display (If the caller’s number and name are stored in your Contacts list).
If the caller can’t be identified,
restricted number
Your phone continues to notify you of the call until one of the following
Call from unavailable#, Call from
, or no number appears in the display.
events occurs:
You answer the call.
You ignore the call.
The calling party ends the call.
The call is sent to Voicemail.

Answering an Incoming Call

Press . The ring tone and/or vibration stop and the
caller’s voice can be heard in the earpiece.
Tip:
You can set your phone to answer calls automatically or when you press
any key but the key. (For more information, refer to “Call Settings” on page 113.

Ignoring a Call

When you ignore an incoming call, the call is immediately forwarded to your voice mail.
,
,
During an incoming call, press the Ignore soft key. The
caller is forwarded to your voice mail.

Adjusting the Call Volume

During a call, repeatedly press the Volume key (on the left side of phone) Up or Down until the desired volume is heard in the earpiece or headset.

Calls Log

The Calls log retains information about Outgoing, Incoming, and Missed calls. You can also view times for your last call and the time totals for all calls.
Call Functions 22

Review the Calls Log

1. In standby mode, press MENU ( ), then select Recent
Calls.
2. Select the Calls log that you wish to review or the function
you wish to access:

Outgoing Calls

Incoming Calls
Missed Calls
All Calls
Call Timer
Data Counter
Note:
In cases where there is a Contacts match for a Calls log entry, the name associated with the number appears in the display instead of the number.
Outgoing Calls
Your phone retains information about the last 90 outgoing calls and stores them in the Outgoing calls log. You can review the Outgoing calls log for the time and date of a call, as well as other information.
23
Note:
To quickly view your most recent calls, briefly press in standby mode. Up to 270 of your most recent outgoing, incoming, and missed calls appear in the display.
1. In standby mode, press MENU ( ), then select Recent
Calls Outgoing Calls. A list of your outgoing calls
appears in the display.
2. Highlight a call, then press OPEN ( ) to view further
information about the call.
3. Press Options. A pop-up menu containing the following
options appears in the display:
Save
— Save the number to your Contacts.
Details
— Calls to Contacts Only — Shows the entry for the called
Contact.
Erase
— Erase the selected call from your Outgoing call log.
Lock / Unlock
Erase All
View Timer
— Protect the selected call from being erased.
— Erase all calls from your Outgoing call log.
— Shows the number of calls and/or the total time spent on the Last Call, Outgoing Calls, Incoming Calls, Roaming Calls, All Calls, Last Reset, and Lifetime Calls.
4. Press Msgs. The following options appear in the display:
Tex t Me ssag e
— Lets you send a text message to the selected
number called.
Picture Message
— Lets you send a picture message to the
selected number called.
Video Message
— Lets you send a video message to the
selected number called.
Note:
For more information, refer to “Creating and Sending New Messages” on page 46.
5. Select the desired option.

Incoming Calls

Your phone retains information about the last 90 Incoming calls and stores them in the Incoming call log. You can review the Incoming call log for the time and date of the call, as well as other information.
1. In standby mode, press MENU ( ), then select Recent
Calls Incoming Calls. A list of your Incoming calls
appears in the display.
2. Highlight a call, then press
OPEN
( ) to view further
information about the call.
3. Press Options. The following options appear in the display:
Save
— Save the number to your Contacts.
Details
— Calls from Contacts Only — Shows the entry for the
calling Contact.
Erase
— Erase the selected call from your Incoming calls log.
Lock/Unlock
Erase All
View Timer
— Protect the selected call from being erased.
— Erase all calls from your Incoming calls log.
— Shows the number of calls and/or the total time spent on the Last Call, Outgoing Calls, Incoming Calls, Roaming Calls, All Calls, Last Reset, and Lifetime Calls.
4. Press Msgs. The following options appear in the display:
Text Message
— Lets you send a text message to the selected
calling number.
Picture Message
— Lets you send a picture message to the
selected calling number.
Video Message
— Lets you send a video message to the
selected number called.
Note:
For more information, refer to “Creating and Sending New Messages” on page 46.
5. Select the desired option.

Missed Calls

Your phone retains information about the last 90 missed calls (calls that were never picked up) and stores them in the Missed call log. You can review the Missed call log for the time and date of the call, as well as other information.
Call Functions 24
1.
In standby mode, press MENU ( ), then select Recent
Calls Missed Calls. A list of your missed calls appears
in the display.
2. Highlight a call, then press OPEN ( ) to view further
information about the call.
3. Press Options. The following options appear in the display:
Save
— Save the number to your Contacts.
Details
— Calls from Contacts Only — Shows the entry for the
calling Contact.
Erase
— Erase the selected call from your Missed call log.
Lock/Unlock
Erase All
View Timer
— Protect the selected call from being erased.
— Erase all calls from your Missed call log.
— Shows the number of calls and/or the total time spent on the Last Call, Outgoing Calls, Incoming Calls, Roaming Calls, All Calls, Last Reset, and Lifetime Calls.
4. Press Msgs. The following options appear in the display:
Tex t Me ssag e
— Lets you send a text message to the selected
called number.
Picture Message
— Lets you send a picture message to the
selected called number.
Video Message
— Lets you send a video message to the
selected number called.
25
Note:
For more information, refer to “Creating and Sending New Messages” on page 46.
5. Select the desired option.

All Calls

You can review all of the calls log entries (outgoing, incoming, and missed calls) for the time and date of a call, as well as other information.
1. In standby mode, press MENU ( ), then select Recent
Calls All Calls. A list of all logged calls appears in the
display.
2. Highlight a call, then press
OPEN
( ) to view further
information about the call.
3. Press Options. The following options appear in the display:
Save
— Save the number to your Contacts.
Details
— Calls from Contacts Only — Shows the entry for the
calling/called Contact.
Erase
— Erase the selected call from your Calls log.
Lock/Unlock
Erase All
— Protect the selected call from being erased.
— Erase all calls from your Calls log.
View Timer
— Shows the number of calls and/or the total time spent on the Last Call, Outgoing Calls, Incoming Calls, Roaming Calls, All Calls, Last Reset, and Lifetime Calls.
4. Press Msgs. The following options appear in the display:
Tex t Me ssag e
— Lets you send a text message to the selected
calling/called number.
Picture Message
— Lets you send a picture message to the
selected calling/called number.
Video Message
— Lets you send a video message to the
selected number calling/called.
Note:
For more information, refer to “Creating and Sending New Messages” on page 46.
5. Select the desired option.

Call Timer

View the duration of your last call, total calls, and calls made during the life cycle of you phone using the Call Timer feature.
Note:
Call Timer is not for billing purposes.
1. In standby mode, press MENU ( ), then select Recent
Calls Call Timer. The following options appear in the
display:
Last Call
— View the duration of your last call.
Outgoing Calls
— View the duration of the total outgoing calls
made on your phone since the last erasure.
Incoming Calls
— View the duration of the total incoming calls
received on your phone since the last erasure.
Roaming Calls
— View the total calls duration on your phone
while roaming since the last erasure.
All Calls
— View the duration of the total call, incoming, outgoing,
and data calls made on your phone since the last erasure.
Last Reset
— View the time and date all timers were last reset.
Lifetime Calls
— View the duration of all calls since your phone
was activated.
2. Press Reset to reset a selected counter except Last Reset
and Lifetime Calls.
3. Press Reset All to reset all counters except Lifetime Calls.
4. Press or if you wish to exit the list.
Note:
Although Total call timers can be erased, the Lifetime call timer can never be erased.

Data Counter

View the amount of Transmit data, Receive data, and Total data transmitted or received since the last time you reset the data counters, and the Lifetime amount of data transmitted or received.
Call Functions 26
Note:
Data Counter is not for billing purposes.
1. In standby mode, press MENU ( ), then select Recent
Calls Data Counter. The following options appear in the
display:
Tra ns m it
— View the total amount of data transmitted by your
phone since the last reset.
Received
— View the total amount of d ata received by your phone
since the last reset.
Tot a l
— View the total amount of data sent or received by your
phone since the last reset.
Last Reset
— View the time and date all timers were last reset.
Lifetime Data Counter
— View the total amount of data sent or received by your phone since activation (Lifetime Data Counter cannot be reset).
2. Press Reset to reset a selected counter except Last Reset
and Lifetime Calls.
3. Press Reset All to reset all counters except Lifetime Calls.
4. Press or if you wish to exit the list.
Note:
Although Total data counters can be erased, the Lifetime Data Counter can never be erased.
27

Roaming

What is Roaming?

Roaming lets you use your The r500 phone when you travel outside of your Wireless Provider’s coverage area. The Roaming icon ( ) appears in the top line of the display when Roaming is active, and extra charges may apply when making or receiving calls.
Note:
Some features may be unavailable while roaming. Roaming also consumes additional power from the battery requiring more frequent recharging. Contact your Wireless Provider for more information about Roaming.

How Roaming Works

Roam Option lets you set roaming preferences if you move in and out of your home network. The following roaming options are available:
Home only
— Your phone is available for normal operation only in the
designated coverage area.
Automatic
— Your Wireless Provider’s Preferred Roaming List (PRL) of networks is used to acquire service. If no preferred networks are found, any digital system is acquired.
Note:
For more information, refer to “System Select” on page 119.
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