Samsung SCH-R470ZRAUSC, SCH-R470ZPAUSC, SCH-R470ZOAUSC, SCH-R470NBAUSC User Manual

Samsung TwoStep™

(SCH-R470 Series)
PORTABLE DUAL-BAND
MOBILE PHONE
User Manual
Please read this manual before operating your
phone, and keep it for future reference.
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Samsung Telecommunications America (STA), LLC
Headquarters: Customer Care Center: 1301 E. Lookout Drive 1000 Klein Rd. Richardson, TX 75082 Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357)
Internet Address: http://www.samsungusa.com
©2008 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc. and its related entities. Do you have questions about your Samsung Mobile Phone? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsungtelecom.com/support
GH68-20969A
R470.03_BL05_CB_120808_F8
Printed in Korea.
Licensed by Qualcomm Incorporated under one or more of the following patents: U.S. Patent No. 4, 901, 307; 5, 056, 109; 5, 099, 204; 5, 101, 501; 5, 103, 459; 5, 107, 225; 5, 109, 390.
T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat. 5,818,437; U.S. Pat. 5,953,541; U.S. Pat. 6,011,554 and other patents pending.
Nuance®, VSuite™ and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. Openwave® is a registered Trademark of Openwave, Inc. The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered trademarks and are wholly owned by the Bluetooth SIG. microSD™ and the microSD logo are Trademarks of the SD Card Association.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.

Table of Contents

Section 1: Getting Started .............................................. 4
Understanding this User Manual . . . . . . . . . . . . . . . . . . . . . . . .4
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Memory Card (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Section 2: Understanding Your Phone ......................... 10
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Closed View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Open View (Front) of Your Phone . . . . . . . . . . . . . . . . . . . . . . . 12
Command Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Understanding the Display Screens . . . . . . . . . . . . . . . . . . . . . 15
Your Phone’s Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Section 3: Call Functions .............................................20
Making a Call — Number Entry Dialing . . . . . . . . . . . . . . . . . . 20
Making a Call — Contact Dialing . . . . . . . . . . . . . . . . . . . . . . 22
Making a Call — Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . 22
Making a Call — Quick Search Dialing . . . . . . . . . . . . . . . . . .23
Making a Call — Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . 24
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Calls Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
1
Section 4: Menu Navigation ......................................... 33
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Navigation Key Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Navigate Using a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Navigate Using Quick Search . . . . . . . . . . . . . . . . . . . . . . . . . 34
Section 5: Entering Text ............................................... 35
Available Text Entry Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Changing the Text Entry Mode . . . . . . . . . . . . . . . . . . . . . . . . 35
®
Using T9
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using Abc Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Entering Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Entering Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Section 6: Understanding Your Contacts ....................39
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Finding a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . 41
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Saving a Number After a Call . . . . . . . . . . . . . . . . . . . . . . . . . 45
Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Contacts Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Deleting a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Memory Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Section 7: Messaging ................................................... 52
Types of Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Create and Send Text Messages . . . . . . . . . . . . . . . . . . . . . . 52
Receive Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Send Picture Messages in Camera Mode . . . . . . . . . . . . . . . . 54
Send Picture Messages in Standby Mode . . . . . . . . . . . . . . . . 56
Receive Picture Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Message Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Erase Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Message Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Section 8: Music Player ................................................67
Using Your Music Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Launching the Music Player . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using the Music Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Music Player Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Loading Music Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Playlists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Section 9: Camera ........................................................ 74
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Camera Screen Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Picture Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Camera Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
My Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Point, Click, and Send Pictures . . . . . . . . . . . . . . . . . . . . . . . . 85
Section 10: easyedgeSM ................................................86
Accessing
easy
edgeSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Launching an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Finding and Downloading Applications . . . . . . . . . . . . . . . . . . 86
Section 11: Multimedia ................................................ 88
Accessing Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
My Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
My Ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
My Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Section 12: Bluetooth ................................................... 93
Turn Bluetooth On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Accessing Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Add New Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Registered List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Bluetooth Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Section 13: Calendar .................................................... 95
View an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Add a New Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Section 14: Tools .......................................................... 97
Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Voice Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
World Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Stop Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
2
Section 15: Changing Your Display Settings ............. 110
Accessing the Display Menu . . . . . . . . . . . . . . . . . . . . . . . . . 110
Menu Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Clock Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Theme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Dialing Font Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Section 16: Changing Your Sound Settings ............... 114
Accessing the Sounds Menu . . . . . . . . . . . . . . . . . . . . . . . . . 114
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Ringer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Key Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Section 17: Changing Your Call and Phone Settings 117

Accessing Your Call and Phone Settings . . . . . . . . . . . . . . . . 117
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Memory Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Phone Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Section 18: Health and Safety Information ...............130
Health and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . 130
Samsung Mobile Products and Recycling . . . . . . . . . . . . . . . 131
UL Certified Travel Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 131
3
Consumer Information on Wireless Phones . . . . . . . . . . . . . . 132
Road Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Responsible Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Using Your Phone Near Other Electronic Devices . . . . . . . . . 141
FCC Hearing-Aid Compatibility (HAC) Regulations for
Wireless Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Potentially Explosive Environments . . . . . . . . . . . . . . . . . . . . 143
Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
FCC Notice and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Other Important Safety Information . . . . . . . . . . . . . . . . . . . . 145
Product Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Availability of Various Features/Ring Tones . . . . . . . . . . . . . . 146
Battery Standby and Talk Time . . . . . . . . . . . . . . . . . . . . . . . 146
Battery Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Section 19: Warranty Information ............................. 149
Standard Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Index ............................................................................ 153

Section 1: Getting Started

This section explains how to start using your Samsung TwoStep™ phone by activating your service and setting up your Voicemail, and explains how this manual is put together.

Understanding this User Manual

The chapters of this manual generally follow the same order as the menus and sub-menus in your phone. A robust index for quick reference to most features begins on page 153.
Also included is important safety information that you should know before using your phone. Most of this information is near the back of the guide, beginning on page 130.

Notes and Tips

Throughout this manual some text is set apart from the rest. In this way, important information, quick methods for activating features, to define terms, and more are emphasized. The definitions for these methods are as follows:
Notes
— Explain alternative options within the current feature, menu,
or sub-menu.
Tips
— Provide quick or innovative methods for performing functions
related to the subject at hand.
Important
— Points out important information about the current
feature that could affect performance, or even damage your phone.

Text Conventions

This manual provides condensed information about how to use your phone. To make this possible, the following terms and icon appear in place of repeatedly-used procedural steps:
highlight
Use the Navigation key ( ) to move a highlighting effect onto a menu item or screen item of interest.
select
After “highlighting” a menu item or screen item, press the
MENU-OK
key ( ) to launch, access, or save a highlighted menu item or screen field of interest.
Used in place of “select” in long “drill down”
procedure steps.
Example:
“...
Settings
Call Settings
Call Answer
...”

Installing the Battery

Note:
Your phone comes packaged with a partially charged rechargeable standa rd Li-Ion battery and travel ada pter.
Getting Started 4
Important!:
samsungmobile.com
You must fully charge the battery the first time you use your phone, otherwise you could damage the battery.
1. Insert the top end of the battery first, matching the gold
contacts on the top of the battery to those inside of the
phone battery compartment.
2. Lightly press the bottom end of the battery down into the
phone until it slips into place.
5
3. Place the battery cover over the battery (1) and press
lightly downward (2) until it clicks into place.

Removing the Battery

1. Press and hold to turn off the phone (if on).
Press up on the battery cover (1) and slide the cover
samsungmobile.com
2.
toward the top end of the phone. Lift the cover (2) up and
away from the phone, bottom end first.
3. Lift the bottom of the battery up (1) and away (2) from the
phone.

Charging the Battery

Your phone is powered by a rechargeable standard Li-Ion battery. Only use Samsung-approved charging devices and batteries. Samsung accessories are designed to maximize battery life. Use of other accessories may invalidate your warranty and may cause damage.

Use the Travel Adapter

The travel adapter included with your phone is a convenient, light-weight charger that rapidly charges your phone from any 120/220 VAC outlet.
1. Plug the large end of the Travel Adapter into a standard
120 VAC or 220 VAC wall outlet.
Important!:
For connection to an electrical supply not located in North America, you must use an adaptor of the proper configuration for the power outlet. Use of the wrong adapter could damage your phone and void your warranty.
Getting Started 6
2.
Press
Insert the smaller end of the Travel Adapter into the
charger/accessory connector on the left side of your
phone.
Correct
Incorrect
Important!:
You must unplug the adapter before removing the battery from the phone during charging to avoid damage.
A blinking empty battery icon ( ) and a tone sounding indicate you have two to three minutes before the battery is too low to operate the phone.
If you continue to use your phone without charging its battery, the phone will shut down.

Activating Your Phone

Contact your Wireless Carrier and follow their instructions for obtaining service, if necessary. We suggest that you read this guide to fully understand the services your phone supports.

Turning Your Phone On

1. Open the flip on your phone, as shown.
2. Press .
Note:
As with any other radio-transmitting device, do not touch the antenna while using your phone as this can affect call quality and can cause the phone to operate at a higher power level than is necessary.

Low Battery Indicator

The battery indicator ( ) in the upper-right corner of the display indicates power level. Monitor the battery strength and ensure your battery is adequately charged.
Five bars ( ) indicate a full charge.
An empty battery icon ( ) indicates a near empty battery.
7
3. The phone begins searching for a
network signal.
4. Once the phone finds a signal, the time,
date, and day appear at the top of the
display.
You’re now ready to place and receive calls.
5.
Note:
If you are outside of your carrier’s coverage or roaming area ( ), the No Service icon ( ) appears at the top of the phone’s display. If you cannot place or receive calls, try later when service is available, or at another location.

Turning Your Phone Off

Press and hold for two or more seconds. Your phone
powers off.
Note:
If your phone is on and you press for less than one second, the phone will not power off. This prevents your phone from being turned off accidentally.

Setting Up Your Voicemail

Voicemail allows callers to leave voice messages, which can be retrieved any time.
Note:
Once your Voicemail account has been set up, you c an use the Voicemail folder (under the Message menu) to view deta ils of voice messages in your Voicemail box.
1. In standby mode, press and hold or dial your own
mobile number to dial Voicemail.
2. Follow the prompts in the new user tutorial to setup your
mail box.

Listen to Voicemail

In standby mode, press and hold or dial your own
mobile number to dial Voicemail. After connecting, you will
hear your voice greeting. You are prompted to enter your
password.

Memory Card (Optional)

Your phone has a Memory Card slot on its right side, across from the keypad. You can install a microSD™ card to provide additional memory for storing files (such as, sound files and photos) in your phone.

Install a Memory Card

1. Open the microSD cover on the right side of your phone.
(For more information, refer to “Closed View of Your
Phone” on page 10.)
Getting Started 8
2.
Correct
Incorrect
Insert the memory card — label side facing up and smaller
end pointing toward the phone — into the memory card
slot.
3. Press the memory card into the slot until the card locks
into place.
4. Replace the microSD cover.

Remove a Memory Card

1. Open the microSD cover on the right of your phone. (For
more information, refer to “Closed View of Your Phone” on
page 10.)
9
2. Press the memory card into the slot until the card lock
releases.
3. Remove the memory card from the memory card slot.
4. If desired, install another memory card. (For more
information, refer to “Install a Memory Card” on page 8.)
5. Replace the microSD cover.

Section 2: Understanding Your Phone

This section outlines some key features of your phone. It also describes the screen format and the icons that will be displayed when the phone is in use.

Features of Your Phone

Domestic and international voice and text messaging service (available on participating networks).
High speed data (CDMA 2000 1x Technology)
Bluetooth® Wireless Technology (see Note)
Global Positioning System (GPS) Technology
Digital Assistant Tools
Picture (MMS) Messaging
Text (SMS) Messaging
Email Messaging
Built-in 1.3 Megapixel Digital Camera
Voice Dial
Music Player (MP3 — requires an optional Memory Card)
Stereo Speakers and 3.5 mm Headset Jack
Memory Card Slot (microSD™ — up to 8 Gb)
Note:
The TwoStep phone supports the wireless headset, hands-free, dial-up networking, A2DP, Phonebook Access, serial port, file transfer profiles for Bluetooth Bluetooth OBEX profiles.
®
wireless technology. The TwoStep does not support all

Closed View of Your Phone

Features

1.
Volume Key
— In standby mode, lets you adjust the
incoming call ringer volume. When receiving a call, lets
Understanding Your Phone 10
0
you temporarily mute the ringer. In Music Player mode, lets
you browse available music selections or adjust music
playback volume.
2.
Power
/
Accessory Connector
— Used to connect charging
accessories or optional accessory cables to your phone.
3.
Camera Lens
4.
Front Display
— The lens of your built-in camera.
— In standby mode, indicates the status of
your phone, including status icons, message indicators,
signal strength, and so on. In Music Player mode, lists
available music selections, indicates music playback
progress, shows music playback volume. In Camera mode,
shows camera viewfinder screen without icons.
5.
Music Player Volume
/
Jog Wheel
— Music Player mode,
lets you browse available music selections, restart
playback or change to another selection, or lets you adjust
music playback volume.
6.
Music Player Launch
/
Play
/
Pause Key
— In standby mode,
launches your phone’s Music Player, provided you have
installed an optional microSD Memory Card. In Music
Player mode, lets you pause and resume music playback.
11
7.
Stereo Speakers
— In Music Player mode, plays music
selections.
8.
Headset Connector
— Used to connect an optional headset
(for hands free operation and/or music playback) or an
optional TTY device.
9.
Camera Key
— In standby mode, lights the front display
backlight and launches the Camera feature of your phone.
In Camera mode, takes pictures.
10.
microSD (Memory Card) Slot
— Lets you install and remove
optional microSD Memory Card for add it on al image/
photo storage and for music storage.

Open View (Front) of Your Phone

Features

1.
Earpiece
— Lets you hear ringing and alert tones, alarm
tones, and the other parties to calls.
2.
Main Display
— Indicates the status of your phone,
including numbers dialed, feature and function screens,
status icons, message indicators and contents, signal
strength, and so on.
3.
Navigation Key
— In Menu mode, lets you scroll through
the phone menu options. In Standby mode, lets you access
preset functions and one user-defined function.
4.
Left Soft Key
— Used to navigate through menus and
applications and to select the choice indicated at the
bottom left corner of the Main LCD.
5.
Speakerphone Key
— Press and hold to turn Speakerphone
mode On and Off.
6.
SEND Key
— Lets you place or receive a call. In standby
mode, press the key once to access the recent calls log.
7.
CLR
0
— In text entry mode, deletes characters from the
display. In menu mode, returns you to the previous menu
or screen.
Understanding Your Phone 12
8.
Voicemail Key
— Lets you speed dial your Voicemail
account to review your voice messages.
9.
Voice Recognition Key
— In standby mode, press and hold
to launch Voice Recognition.
10.
Microphone
— Lets the other caller hear you clearly when
you are speaking to them.
11.
Special Function Keys
— Enter special characters. Perform
various functions.
12.
Alpha-numeric Keys
— Use these keys to enter numbers,
letters, and symbols.
13.
END Key
— Ends a call. If you press and hold the END key,
the power goes On or Off. When you receive an incoming
call, press to send the call to voicemail.
14.
Music Player Key
— Launches your phone’s Music Player,
provided you have installed an optional microSD Memory
Card.
15.

Right Soft Key

— Used to navigate through menus and
applications and to select the choice indicated at the
bottom right corner of the Main Display.
13
16.
MENU-OK Key
— In standby mode, launches the Main
Menu. When navigating through a menu, accepts the
highlighted choice in a menu.

Command Keys

Functions for the soft keys are indicated by labels that appear in the display above each soft key. There are two soft keys, Left ( ) and Right ( ).

Left Soft Key

Some functions of the Left soft key ( ) are as follows:
In standby mode, press the
Messages
menu.
When the Left soft key function is Edit, press the
Msgs
soft key ( ) to open the
Edit
soft key ( ) to
edit a Contacts entry.
Right Soft Key
Some functions of the Right soft key ( ) are as follows:
In standby mode, press the Contacts
Find
screen.
When the Right soft key function is Options, press the
Contacts
soft key ( ) to launch the
Options
soft key
( ) and a pop-up menu appears.
When the Right soft key function is Back, press the
Back
soft key
( ) to back up one menu level.

OK Key

In standby mode, press the OK key ( ) to launch the Main Menu.
In a menu, press to accept the highlighted selection.
In camera mode, press to take a photo or to create a Picture message.
When the OK key function is Edit, press the
Edit
key ( ) to edit a
Draft message.

Speakerphone Key

In standby mode or during a call, pressing and holding the Speakerphone key ( ) places your phone in speakerphone mode, allowing you to use your phone hands-free and/or to include other nearby persons in a call. (For more information, refer to “Responsible Listening” on page 139.)
In speakerphone mode, pressing and holding the Speakerphone key ( ) disables speakerphone mode.

Send Key

The
Send
key ( ) is used to answer calls, dial calls, and to
recall the last number(s) dialed, received, or missed.
Press once to answer calls.
Enter a number and briefly press to make a call.
Briefly press in standby mode to display a list of recent calls to and from your phone.
Press twice in standby mode to call the most recent number.
Press to pick up a waiting call. Press again to switch back to the other call.

Music Player Key

In standby mode, pressing the Music Player key ( ) launches the Music Player for your phone, provided you have installed an optional microSD Memory Card. (For more information, refer to “Using Your Music Player” on page 67.)

Clear Key

The
CLR
key ( ) is used to erase or clear numbers, text, or symbols from the display. You can also use the key to return to a previous menu or to return to standby mode from any menu.
If you enter an incorrect character, briefly press to backspace (and delete) the character.
To erase the entire sentence, press and hold .
To back up one menu level, briefly press .

End Key

Press and hold the End key to turn your phone on or off.
Briefly press once to disconnect a call.
Press to return to standby mode from any menu, or to cancel the last input.
Understanding Your Phone 14

Navigation Key

1
2
3
Use the directional keys on the Navigation key ( ) to browse menus, sub-menus, and lists. Each directional key also acts as a shortcut to launch applications. (For more information, refer to “Navigation Key Shortcuts” on page 33.)

Camera Key

In standby mode, press and hold the Camera key ( ) — located on the right side of your phone — to activate the camera built into your phone.
In camera mode, pressing the Camera key ( ) takes a picture
With the phone closed, you can use the Camera feature by pressing and holding the Camera key. Then press the Camera key to take a picture.
15

Understanding the Display Screens

Main Display

1. The top line of your
phone’s display contains
icons that indicate
network status, battery
power, signal strength,
and more. (For more
information, refer to
“Display Screen Icons”
on page 16.)
2. The center portion of the display shows information such
as call progress information, messages, and photos.
3. The bottom line of the display shows current soft key
functions. The sample screen shows that pressing the Left
(
Msgs
) soft key will display the
MENU-OK
key ( ) will display the Main
pressing the Right (
Contacts
Find
Contacts
screen.
Messages
menu, pressing
MENU
, and
) soft key will show the

Front Display

1. The top line of the front display
1
contains icons that indicate
network status, battery power,
2
signal strength, and more. (For
more information, refer to “Display
Screen Icons” on page 16.)
2. The center portion of the display shows the clock and
calendar and shows information about such occurrences
as incoming calls, new messages, and charging status.

Display Screen Icons

Your TwoStep phone can show you definitions of the icons that appear on the top line of the displays.
To access the Icon Glossary:
In standby mode, press
Phone Info
Menu
Icon Glossary
( ), then select
Settings
. A list appears showing the
icons that can appear on the top line of the displays.

Dialogue Boxes

Dialogue boxes prompt for action, inform you of status, or warn of situations such as low battery. Dialogue boxes and their definitions are outlined below.
Choice
Example:
“Save Message?”
Reconfirm
Example:
“Erase All Messages?”
Performing
Example:
“Sending...” “Connecting...”
Completed
Example:
“Message Saved”
Information
Example:
“New Message”
Error
Example:
“System Error!”
Warning
Example:
“Low Battery,” “Memory Full!”

Backlights

Backlights illuminate the display and the keypad. When you press any key or open the phone, the backlights come on. They go off when no keys are pressed within a period of time set in the Backlight menu.
Understanding Your Phone 16
Note:
During a phone call, the display backlight dims and turns off after 7 seconds to conserve battery power, regardless of the Backlight setting. (For more information, refer to “Backlight” on page 112.)

Your Phone’s Modes

Standby Mode

Standby mode is the state of the phone once it has found service and is idle. The phone goes into standby mode:
After you power the phone on.
When you press after a call or from within a menu.
In standby mode, you will see the time, day, and date as well as all phone status icons.
Place Calls in Standby Mode
1. While in standby mode, enter a phone number, and press
to place a call.
2. Press to return to standby mode.
Receive Messages in Standby Mode
You can receive messages in standby mode. An alert tone sounds and a notification message appears in the display when a new message arrives. The following call message options appear:
View Now
— This selection allows you to view the messages now.
17
View Later
— This selection allows you to view the messages at a
later date.
Highlight the desired viewing option and then press .
Adjust the Ringer
In standby mode, press the Volume key (on the left side of the phone) up or down.
1. In standby mode, press the Volume key up or down to set
the call ringer volume as desired.
Options are:
•Ringer Off •Medium
•Vibrate •Medium/High
•Low •High
• Low/Medium • Vibrate/High
When you are satisfied with the setting, press
SET
. Your phone
returns to standby mode.
Tip:
You can also enter the
Sounds ➔ Volume ➔ Voice Calls
of your phone to adjust the ringer volume setting.
Note:
The Vibrate icon ( ) appears in the display when the phone is in
Vibrat e
mode. The Vibrate/Ring icon ( ) appears in the display when
the phone is in
Volume
Vibrate/High
>
Voice Calls
sub-menu by pressing
. Use the Volume key on the left side
mode.
Menu

Call Answer Mode

You can choose to answer a call by pressing any key except or , by pressing only , or by opening the phone’s flip. (For more information, refer to “Call Answer” on page 118..)

Talk Mode

You can place and receive calls only when your phone is on. While in a call, your phone is in talk mode. Press the
Options
key to display a list of menu options. (For more information, refer to “The In-Use Options Menu” on page 26.)

Enter/Exit Silent Mode

Silences the tones your keypad makes when you press a key.
To enter Silent Mode:
In standby mode, press and hold . “
Mode
” briefly appears in the display and your phone
Entering Silent
returns to standby mode.
To exit Silent Mode:
While in Silent mode and standby mode, press and hold
. “
Exit Silent Mode
” briefly appears in the display and
your phone returns to standby mode.
soft

Vibrate Mode

In standby mode, repeatedly press the Volume key ( ) down until “
Vibrate
” appears in the display.
The Volume key is on the left side of phone.

Speakerphone Mode

Speakerphone mode lets you use your phone hands-free and/or share calls with others.
Entering Speakerphone Mode
— In standby mode, press and hold
the Speakerphone key ( ).
Exiting Speakerphone Mode
— In Speakerphone mode, press and
hold the Speakerphone key ( ).

Hands-free Mode

Hands-free mode lets you operate your phone remotely, without touching it other than to turn it on or off.
To place your phone in Hands-free mode, do one of the following:
Connect an optional wired headset. – or –
Pair and connect an optional Bluetooth technology headset or hands­free car kit. (For more information, refer to
“Add New Device”
on
page 93.)
Understanding Your Phone 18

Camera Mode

Camera mode lets you take pictures with your phone’s camera. In Camera mode, you can also adjust the resolution and appearance of your pictures.
(For more information, refer to “Multimedia” on page 88..)
Entering Camera Mode
— In standby mode, press and hold the
Camera key ( ) — on the right side of the phone.
Exiting Camera Mode
Note:
You can also enter Camera mode by pressing
Multimedia
— Press .
Camera
Menu
.
( ) and selecting

Input mode

Input mode determines how you enter text, numbers, and symbols. While at any text entry screen, press the Left soft key, then choose the input mode from the pop-up menu using the Navigation key. Optional input modes are and
Symbols
. (For more information, refer to “Entering Text” on
T9 Word, Abc, ABC, 123
page 35.)
Tip:
You can cycle between
and holding until the input mode label changes.
19
T9 Word, Abc
, and
123
by repeatedly pressing

Lock Mode

When the phone is in Lock Mode, restrictions are placed on phone use. You can receive calls and messages, but cannot place outgoing calls (except for emergency numbers) until you unlock the phone. Lock Mode also restricts access to menus and the Volume key. Unlock your phone by entering the lock code when prompted. (For more information, refer to “Change Lock” on page 122.)
,

Section 3: Call Functions

This section explains how to make and answer calls. This section also includes the features and functionality associated with making or answering calls.

Making a Call — Number Entry Dialing

1. With the phone on, enter the number you wish to call using
the keypad.
2. Press to place the call.

Dialing Emergency Numbers

To place an emergency call:
1. With the phone on, enter 911 using the keypad.
2. Press to place the call.
You can specify other numbers as emergency numbers using the Emergency # settings. (For more information, refer to “Emergency #” on page 122.)
Important!:
Emergency number 911 is preset into your phone. You can dial this number almost any time, even when the phone is locked or restricted.
If you call 911 an audible tone is heard and an Emergency prompt appears in the display for the duration of the call.
Important!:
Because of various transmission methods, network parameters, and user settings necessary to complete a call from your wireless phone, a connection cannot always be guaranteed. Therefore, emergency calling may not be available on all wireless networks at all times.
Important!:
DO NOT depend on this phone as a primary method of calling 911 or for any other essential or emergency communications.

Dialing Inter national Numbers

Call Another Country — Manual Method
1. In standby mode, enter 011
(the three-digit exit code for
the United States).
2. Enter the country code for the
country that you are calling.
3. Enter the number that you
wish to call, then press .
Call Functions 20
Note:
Puerto Rico and Canada are on the North American dialing plan. Making calls to Puerto Rico and Canada is similar to making calls within the United States, no unique country codes are necessary.
Call Another Country — Shor tcut Method
1. In standby mode, press and
hold until a plus sign (+)
appears in the display.
Note:
When you press , your phone automatically replaces this 011, the three-digit exit code for the United States.
+ with
2. Enter the country code for the
country that you are calling, or
press and hold until a
second plus sign (+) appears
in the display.
21
Tip:
If you place most or all of your international calls to numbers in the same country, set-up the International Dialing shortcut to dial that country’s code for you. (For more information, refer to “International Dialing” on page 120.)
Note:
When you press , your phone automatically replaces the second + with the two-digit country code you have selected for the International
Dialing shortcut.
3. Enter the number that you wish to call, then press .

Manual Pause Calling

When you call automated systems (like banking services), you are often required to enter a password or account number. Instead of manually entering the numbers each time, you can store the numbers in your Contacts along with special characters called pauses.
To manually call a number with pause(s) without storing it to your Contacts:
1. Enter the number you wish to call.
Press the Options soft key. A pop-up menu containing the
2.
following options appears in the display:
2-Sec Pause
— P pause — A two-second pause stops the calling sequence for two seconds and then automatically sends the remaining digits.
Wait
— W pause — A hard pause stops the calling sequence until
you press .
3. Highlight the desired pause option.
4. To enter the highlighted pause into your number sequence,
press .
Note:
If you select 2-Sec Pause, P appears in the display. If you select Wait, W appears in the display.
5. Press to call the number.

Making a Call — Contact Dialing

You can store phone numbers and contact names in your phone’s Contacts list. To call one of your Contacts, do the following:
1. Press the
Contacts
soft key. The Contacts
Find
screen
appears in the display.
2. Enter the first few letters of a Contacts list entry name. (For
more information, refer to “Entering Text” on page 35.)
The Contacts list displays the first few entries with names
matching the letters you entered.
3. Highlight the Contact you wish to call and press . (For
more information, refer to “Understanding Your Contacts”
on page 39.)

Making a Call — Speed Dialing

Speed Dialing lets you quickly and easily dial any contact in your Contacts list by using that contact’s location number in the list. You can assign and change location (speed dial) numbers for your contacts. (See “Assignment During Entry Creation” on page 47.)

One-Touch Dialing

Speed Dial numbers 2 through 9 are special One-Touch dialing numbers. You can call the phone numbers stored in your phone’s Contacts list and assigned Speed Dial numbers 2 through 9 by pressing and holding a single key.
Example:
For Speed Dial number 3, press and hold the key until the name and number appear in the display and the number is dialed.
Call Functions 22

Two-Touch Dialing

Memory locations 10 through 99 are special Two-Touch dialing locations.
Example:
For location number 13, briefly press , then press and hold until the name and number appear in the display and the number is dialed.

Three-Touch Dialing

Memory locations 100 through 999 are special Three-Touch dialing locations.
Example:
For location number 113, briefly press , briefly press again, then press and hold until the name and number appear in the display and the number is dialed.

Pause Dialing From a Contacts Entr y

If you speed dial a contact that contains (two-second) P pause(s) simply wait for the pauses to pass and the dialing to complete.
If you speed dial a contact that contains (hard) W pause(s), wait for the appropriate prompt(s) from the number you are calling (credit card number, bank account number, and so on) and enter the appropriate response(s).
23

Making a Call — Quick Search Dialing

Use the Quick Search feature to dial any number stored in your Contacts list by pressing the number keys that correspond to the first few letters of a Contact name. (For more information, refer to “Quick Search” on page 125.)

Quick Search Dialing a Contact

To find and dial a Contact, do the following:
1. In standby mode, press the number keys that correspond
to the first few letters of the Contact name, as shown.
2. Press the Up navigation key.
The Contacts list screen
appears showing the desired
Contact name, as shown.
3. If needed, use the Up and
Down navigation keys to
highlight the Contact you wish
to call.
Press to call the highlighted Contact. (For more
4.
information, refer to “Understanding Your Contacts” on
page 39.)

Making a Call — Voice Dialing

Your TwoStep mobile phone includes state-of-the-art voice recognition software that lets you dial numbers using your voice.

Using Voice Dial

Use the Voice Dial command to dial any number stored in your Contacts list by saying the name of the contact (Name Dialing). You can also use Voice Dial to dial any valid telephone number, even numbers not stored in your Contacts list, by speaking the individual digits in the number (Digit Dialing).
Voice Dialing Tips:
Wait for the beep before speaking.
Speak clearly at a normal volume, as if you were talking to someone on the phone.
When saying a name, say the first name then the last name.
Dialing a Name
To dial a name, do the following:
1. In standby mode, press and hold .
Say a Command” appears in the display and is
pronounced through the earpiece.
2. Say, “Call”.
You are prompted to “Say the name or #”.
3. Speak clearly and say the name of a person in your
Contacts list, first name followed by last name.
If the name is recognized, Voice Dial repeats the name and
dials the number.
If Voice Dial is not sure which name you said, it displays a
choice list of up to three names and prompts you with “Did
you say?” followed by the first name on the list.
4. Say “Yes ” to confirm the name or “No” to hear the next
name, or use the keypad to select the correct name from
the list. (For more information, refer to “Choice Lists” on
page 99.)
Press the
Repeat
Press the
soft key to say the name again.
Settings
soft key, then press the
Exit
soft key to exit
Voice Dial without dialing.
Call Functions 24
If the recognized name has multiple numbers stored for it
(that is, Home, Work, Mobile, and so on), Voice Dial
displays the possible choices and prompts you with
Which number?
5. Say one of the following number types:
•“Home
•“Work
•“Mobile
Voice Dial dials the specified number.
Dialing a Number
To dial a number using Voice Dial, do the following:
1. In standby mode, press and hold .
Say a Command” appears in the display and is
pronounced through the speaker.
2. Say “Call”.
VoiceSignal prompts you to “Say the name or #”.
3. Speak clearly and say the telephone number of the person
you want to call. For example, say “7 8 1 5 5 5 6 2 0 0."
25
If it recognizes the number, Voice Dial repeats and dials the
number. If Voice Dial is not sure it has recognized the
number, it displays a choice list of up to three numbers and
prompts you with “Did you say?” followed by the first
number on the list.
4. Say “Yes ” to confirm the number or “No” to hear the next
one, or use the keypad to select the correct number from
the list. (For more information, refer to “Choice Lists” on
page 99.)
To say the name again, press the
To exit Voice Dial without dialing, press .
Repeat
soft key.

Pause Dialing From a Contacts Entr y

If you voice dial a contact that contains (two-second) T pause(s) simply wait for the pauses to pass and the dialing to complete.
If you voice dial a contact that contains (hard) P pause(s), wait for the appropriate prompt(s) from the number you are calling (credit card number, bank account number, and so on) and enter the appropriate response(s).

Answering a Call

Your phone notifies you of a call in the following ways:
A ring tone sounds and/or your phone vibrates (Your phone provides seven ring volume settings including:
,
Medium, Medium/High, High
Medium
Ringer Off
, or
,
Vibrate, Low, Low/
Vibrate/High
different ring types to distinguish callers.)
A phone number (unless blocked by the caller) and a name appear in the display (If the caller’s number and name are stored in your Contacts list).
If the caller can’t be identified,
restricted number
Your phone continues to notify you of the call until one of the following
Call from unavailable#, Call from
, or no number appears in the display.
events occurs:
You answer the call. You ignore the call. You mute the ringer. The calling party ends the call. The call is sent to voicemail.

Answering an Incoming Call

Slide your phone open, if closed, or press . The ring
tone and/or vibration stop and the caller’s voice can be
heard in the earpiece.
, and/or
Tip:
You can set your phone to automatically answer calls or to answer calls when you press any key but the key or automatically. (For more information, refer to “Call Settings” on page 117.)
Note:
If you set the Answer icon ( ) displays.
Adjusting the Call Volume
Auto Answer
option to any value other than
Off
, the Auto
During a call, press the Volume key ( ) Up or Down until the you hear the other party to the call at the desired loudness. The Volume key is on the left side of phone.
The In-Use Options Menu
You can access numerous menus and features while in a call.
Note:
If the call is disconnected while you are accessing the In-Use Option, the In-Use Option disappears from the display and the phone eventually returns to standby mode.
1. While in a call, press the Options soft key.
The following menu items appear in the display:
Message
— The
Messages
more information, refer to
Contacts
Send DTMF
— The Contacts Find
— The recent calls list appears in the display. — Sends your phone number as DTMF tones.
• Recent Calls
menu appears in the display. (For
“Messaging”
on page 52.)
screen appears in the display.
Call Functions 26
Voice Privacy
Location
more information, refer to
— Select
Standard
or
Enhanced
voice privacy.
— Lets you change your phone’s Location setting. (For
“Location”
on page 117.)
Do one of the following:
Select the desired sub-menu or feature.
Exit the menu by pressing .
Tip:
You can block/restore sound going to the other parties on this call by pressing the Mute / Unmute soft key. This can reduce noise on conference calls.
You can enable/disable Speakerphone mode by pressing and holding
. Speakerphone mode enables you to conduct a call hands-free and to share a call with other people nearby. (For more information, refer to “Responsible Listening” on page 139.)

Ignoring a Call

When you ignore an incoming call, the call is immediately forwarded to your voice mail.
During an incoming call, press the Ignore soft key. The
caller is forwarded to your voice mail.

Muting the Ringer

To mute the Incoming Call ringer, press the Volume key Up or Down.
Note:
Muting the ringer does not forward an incoming call to your voice mail.
27

Calls Log

The Calls log retains information about Outgoing, Incoming, and Missed calls. You can also view times for your last call and the time totals for all calls.

Review the Calls Log

1. In standby mode, press Menu ( ), then select Calls. The
following Calls logs and options appear in the display:
• Outgoing Calls
• Incoming Calls
•Missed Calls
• All Calls
• Data Calls
• Call Timer
• Data Counter
2. Select the Calls log that you wish to review or the function
you wish to access.
Note:
In cases where there is a Contacts match for a Calls log entry, the name associated with the number appears in the display instead of the number.
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