Samsung SCH-A970 Series User Manual
YF10.01_WC_062105_F3
SCH-A970 Series
PORTABLE
All Digital
MOBILE PHONE
User Guide
Please read this manual before operating your
phone, and keep it for future reference.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is
otherwise the property of Samsung or its respective suppliers
relating to the SAMSUNG Phone, including but not limited to,
accessories, parts, or software relating there to (the “Phone
System”), is proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions. Intellectual
Property includes, but is not limited to, inventions (patentable or
unpatentable), patents, trade secrets, copyrights, software,
computer programs, and related documentation and other
works of authorship. You may not infringe or otherwise violate
the rights secured by the Intellectual Property. Moreover, you
agree that you will not (and will not attempt to) modify, prepare
derivative works of, reverse engineer, decompile, disassemble,
or otherwise attempt to create source code from the software. No
title to or ownership in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual Property shall
remain with SAMSUNG and its suppliers.
Samsung Telecommunications America (STA),
L.P.
Headquarters: Customer Care Center:
1301 E. Lookout Drive 1601 E. Plano Parkway, Suite 150
Richardson, TX 75082 Plano, TX 75074
Tel: 972.761.7000 Toll Free Tel: 1.888.987.HELP (4357)
Fax: 972.761.7001 Fax: 972.801.6065
Internet Address: http://www.samsungusa.com
©
2005 Samsung Telecommunications America, L.P. is a
registered trademark of Samsung Electronics America, Inc. and
its related entities.
Licensed by Qualcomm Incorporated under one or more of the
following patents: U.S. Patent No. 4, 901, 307; 5, 056, 109; 5, 099, 204;
5, 101, 501; 5, 103, 459; 5, 107, 225; 5, 109, 390.
Printed in South Korea
GH68-06472A
Openwave® is a registered Trademark of Openwave, Inc.
RSA® is a registered Trademark RSA Security, Inc.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY
CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH
THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS
IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT
TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE
MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR
ANY PARTICULAR PURPOSE OR USE; THE DESIGN,
CONDITION OR QUALITY OF THE PRODUCT; THE
PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP
OF THE PRODUCT OR THE COMPONENTS CONTAINED
THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR
CONTRACT PERTAINING THERETO. NOTHING
CONTAINED IN THE INSTRUCTION MANUAL SHALL BE
CONSTRUED TO CREATE AN EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT
TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE
LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING
FROM THE PURCHASE OR USE OF THE PRODUCT OR
ARISING FROM THE BREACH OF THE EXPRESS WARRANTY,
INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR
BENEFITS.
Table of Contents 5
Table of Contents
Table of Contents
Section 1: Getting Started .................................. 9
Turning Your Phone On and Off ........................................ 10
Setting Up Your Voicemail ................................................10
Understanding This User Manual ...................................... 11
Section 2: Understanding Your Phone ............. 13
Features of Your Phone ....................................................14
Front View of Your Phone .................................................15
Command Keys ................................................................ 20
Understanding the Display Screen .................................... 22
Battery .............................................................................26
Removable Memory Card Storage .................................... 27
Phone Memory Storage .................................................... 30
Section 3: Call Functions .................................. 31
Making a Call ...................................................................32
Answering a Call .............................................................. 32
Call History .......................................................................33
Roaming ..........................................................................37
TTY ..................................................................................38
Voice Signal .....................................................................38
Voice Memos ................................................................... 48
Section 4: Menu Navigation ............................. 51
Menu Navigation .............................................................. 52
Menu Outline ...................................................................54
Section 5: Entering Text ................................... 59
Changing the Text Entry Mode ..........................................60
Using Word Mode .............................................................61
Entering Upper and Lower Case ....................................... 62
Entering Symbols ............................................................. 62
Entering Numbers ............................................................63
Table of C ont ents
6
Section 6: Understanding Your Contacts ......... 65
Opening Contacts Menu ...................................................66
Adding a Contact ..............................................................67
Adding Pauses .................................................................69
Contacts Groups ...............................................................69
Finding a Contacts Entry ...................................................73
Editing an Existing Contact List Entry ................................73
Deleting a Contact Entry ...................................................74
Storing Numbers After a Call ............................................74
Speed Dialing ...................................................................75
My Name Card .................................................................76
Finding My Phone Number ...............................................77
Section 7: Messaging ....................................... 79
Types of Messages ...........................................................80
Message Folders ..............................................................80
Sending Pix/Flix Messages ...............................................80
Receiving Pix/Flix Messages .............................................82
Retrieving New Messages ................................................88
Voicemail .........................................................................89
Creating and Sending New Messages ...............................90
Creating a Text Message Using VoiceMode .......................93
Changing Message Settings .............................................99
Section 8: Changing Your Settings ................ 101
Display Settings .............................................................102
Short Cut Key .................................................................105
Security Settings ............................................................106
Voice Privacy ..................................................................109
Location Settings ............................................................110
Changing Message Settings ...........................................112
Call Settings ...................................................................115
Ringer Settings ...............................................................117
Resetting Your Phone .....................................................117
Table of Contents 7
Table of Contents
About Bluetooth .............................................................118
Bluetooth Service Profiles ...............................................118
Section 9: Multimedia .................................... 123
Get It Now ...................................................................... 124
Get Tunes & Tones ......................................................... 124
Get Pix & Flix .................................................................. 126
Get V CAST Video ........................................................... 126
My Pix ............................................................................ 134
My Flix ...........................................................................135
Pix/Flix Place .................................................................. 136
Get Fun & Games ........................................................... 136
Get News & Info ............................................................. 136
Get Going ....................................................................... 137
How Keys Work .............................................................. 138
Section 10: Organizer ..................................... 141
Calendar ........................................................................142
Alarm Clock ...................................................................144
World Clock ....................................................................146
Notepad .........................................................................147
Calculator ......................................................................149
File Viewer ..................................................................... 150
MP3 ...............................................................................150
Section 11: Mobile Web .................................. 153
Mobile Web .................................................................... 154
Launch Mobile Web ........................................................154
Exit Mobile Web ............................................................. 155
Navigate the Web ........................................................... 155
Mobile Web Soft Keys ....................................................155
Links ..............................................................................157
Place a Call While Using Mobile Web .............................. 157
Section 12: Health and Safety Information .... 159
Health and Safety Information ........................................160
Table of C ont ents
8
Consumer Information on Wireless Phones .....................162
Road Safety ....................................................................172
Operating Environment ...................................................174
Using Your Phone Near Other Electronic Devices ............175
Potentially Explosive Environments .................................176
Emergency Calls .............................................................177
FCC Notice and Cautions ................................................178
Other Important Safety Information .................................179
Product Performance ......................................................180
Availability of Various Features/Ring Tones .....................181
Battery Standby and Talk Time .......................................182
Battery Precautions ........................................................182
Care and Maintenance ....................................................183
Section 13: Warranty Information .................. 185
Standard Limited Warranty .............................................186
Index ...............................................................193
Section 1: Getting Started 9
Section 1
Section 1: Getting Started
Topics Covered
• Turning Your Phone On and Off
• Setting Up Your Voicemail
• Understanding This User Manual
This section allows you to start using your phone by
activating your service, setting up your voicemail,
contacting customer support, or getting an
understanding of how this manual is put together.
10
Section 1
Turning Your Phone On and Off
Turning Your Phone On
1. Open the folder, then press .
2. Your service provider’s name momentarily appears in the
display and the phone begins searching for a network
signal.
3. Once the phone finds a signal, the time, date, and day
appear in the display.
4. You’re now ready to place and receive calls.
If the phone is outside of the Verizon Wireless coverage or
roaming area, appears in the top of the display.
Turn Your Phone Off
Press and hold for two or more seconds. Your phone
powers off.
Setting Up Your Voicemail
Voicemail allows callers to leave voice messages, which
can be retrieved any time.
Note: Once your voicemail account has been set up, you can use the
Voicemail selection 2 (under the Messaging menu) to view details of voice
messages in your voicemail box.
Voicemail Setup
Note: It is recommended that voicemail be setup while you are in CDMA
mode.
1. In standby mode, press and hold or enter
Section 1: Getting Started 11
Understanding This User Manual
Section 1
or dial your own mobile number to dial
voicemail.
2. Press to interrupt the greeting.
3. Follow the prompts in the new user tutorial to setup your
mailbox.
Voicemail Setup
1. In standby mode, press and hold Calling Voicemail
displays.
2. Press again, then enter your own mobile number
and press to dial voicemail.
3. Press to interrupt the greeting.
4. Follow the prompts in the new user tutorial to setup your
mailbox.
Listen to Voicemail
1. In standby mode, press and hold , enter
, or dial your own mobile number and press
to dial voicemail.
2. You are then prompted to enter your password.
Understanding This User Manual
The chapters of this manual generally follow the same
order as the menus and sub menus in your phone. A
robust index for quick reference to most features begins
on page 193.
Also included is important safety information that you
should know before using your phone. Most of this
information is near the back of the guide, beginning on
page 159.
12
Section 1
Notes and tips
Throughout this guide are icons and text that are set apart
from the rest. These are intended to point out important
information, quick methods for activating features, to
define terms, and more. The definitions for these methods
are as follows:
• Notes: Explain alternative options within the current feature,
menu, or sub menu.
• Tips: Provide quick or innovative methods for performing
functions related to the subject at hand.
• Fast Facts: Are like snippets from the glossary. Fast facts
provides definitions in context and proximity to the menu or
feature in question.
• Important: Points out important information about the current
feature that could affect performance, or even damage your
phone.
Section 2: Understanding Your Phone 13
Section 2
Section 2: Understanding Your Phone
Topics Covered
• Features of Your Phone
• Front View of Your Phone
• Command Keys
• Understanding the Display Screen
• Battery
• Removable Memory Card Storage
• Phone Memory Storage
This section outlines some key features of your phone.
It also displays the screen and the icons that are
displayed when the phone is in use.
14
Section 2
Features of Your Phone
• Domestic and international voice and text messaging service
(available on participating networks).
• High speed data (CDMA 2000 1x Technology)
• EVDO 1x Technology
• Global Positioning (GPS) Technology
• PIM Functions
• MMS Messaging
• TXT Messaging
• PIX Messaging
• Flix Messaging
• E-mail Messaging
• Instant Messaging
• 2.0 Mega Pixel Camera
• Camcorder
• Voice Dial
• Speaker phone
• Removable Memory Card Storage
• Phone Memory Storage
• Bluetooth
• MP3
Section 2: Understanding Your Phone 15
Front View of Your Phone
Section 2
Front View of Your Phone
The following illustrations show the main elements of
your phone:
Open View
Features
1. Receiver: The receiver allows you to hear the other caller.
16
Section 2
2. Display Screen Icons: Indicates the status of your phone,
including status icons, message indicators, signal
strength, etc.
3. Navigation Keys: This key allows you to scroll through
the phone menu options.
4. Left Soft Key Option: This key is used to navigate through
menus and applications by selecting the choice available
in the Left Soft key Option.
5. Send Key: Allows you to place or receive a call. In
standby mode, press the key once to access the recent
call log.
6. Special Function Keys: Enter’s special characters.
Performs various functions.
7. Power/Accessory Connector: The power/accessory
interface connector is used to plug in the charging
accessories and also connect any available accessory
cables to your phone.
8. Microphone: The Microphone allows the other caller to
hear you clearly when you are speaking to them.
9. Alpha-numeric Keys: Use these keys to enter numbers,
letters, and characters.
10. Clear Key: Deletes characters from the display when you
are in text entry mode. Press to return to the previous
menu or screen when navigating features on your phone.
Section 2: Understanding Your Phone 17
Front View of Your Phone
Section 2
11. End Key: Ends a call. If you press and hold the END key,
the power goes On or Off. When you receive an incoming
call, press to mute the ringer and send the call to
voicemail.
12. Center/OK Key: Pressing when navigating through a
menu accepts the highlighted choice in a menu.
13. Right Soft Key: This key is used to navigate through
menus and applications by selecting the choice available
in the Right Soft key Option.
Closed View
Features
14. Rewind Key: MP3 player rewind key.
15. Service Light: Flashes when phone is powered on.
18
Section 2
16. Stop Key: MP3 stop key.
17. Fast Forward Key: MP3 fast forward key.
18. Play/Pause Key: MP3 play or pause toggle key.
Closed View (Right)
Features
19. Camera/Video Key: Launches the Camera/Video
Recorder feature of your phone.
20. Options Key: When in Camera/Video mode provides
options available for each function. See "Take Pix" on
page 129 for available options.
Section 2: Understanding Your Phone 19
Front View of Your Phone
Section 2
21. Volume Key: Allows you to adjust the master volume in
standby mode (with the folder open) or adjust the voice
volume during a call. To mute the ringer during an
incoming call, press the volume key up or down. When
the folder is closed, press and hold the key, and sub LCD
displays.
22. Speaker Mode Key: Enables and disables speaker phone.
Closed View (Left)
Features
23. Camera Lens: The lens of your built-in camera/
camcorder.
20
Section 2
24. Headset Jack: Allows you to plug in an optional headset
for safe, convenient, hands-free conversations.
25. TransFlash Card Slot: This expansion slot allows you to
insert a TransFlash memory card to add additional
memory and storage capacity.
Command Keys
Functions for the soft keys are defined by what appears
above each in the display. There are two soft keys, the left
soft key ( ) and the right soft key ( ).
Left Soft Key
Some functions of the left soft key are as follows.
• In standby mode, press the Message (left) soft key ( ) to open
the Message menu.
• When the left soft key function is Settings, press the Settings
(left) soft key ( ) to view settings for the feature.
• When the left soft key function is Edit, press the Edit (left) soft
key ( ) to edit a Contact or Profile setting.
Right Soft Key
Some functions of the right soft key are as follows.
• When the right soft key function is Options, press the Options
(right) soft key ( ) to return to the previous menu.
• In standby mode, press the Contacts (right) soft key ( ) to
open your Contacts list.
Clear Key
The CLR key ( ) is used to erase or clear numbers, text,
or symbols from the display. You can also use to return
Section 2: Understanding Your Phone 21
Command Keys
Section 2
to a previous menu or to return to standby mode from any
menu.
1. If you enter an incorrect character, briefly press to
backspace (and delete) the character.
2. To erase the previous word in a sentence, press and hold
.
3. To back up one menu level, briefly press .
4. To return to standby mode from any menu, press and
hold until you return to standby mode.
End Key
1. Press and hold the End key ( ) to turn on your phone.
2. Briefly press once to disconnect a call.
3. Press to return to standby mode from any menu, or
to cancel the last input.
Send Key
The Send key ( ) is used to answer calls, dial calls, and
to recall the last number(s) dialed, received, or missed.
1. Press once to answer calls.
2. Enter a number and briefly press to make a call.
3. Briefly press in standby mode to display a list of
recent calls to and from your phone.
4. Press twice in standby mode to call the most
recently dialed number.
5. Press to pick up a waiting call. Press again to
switch back to the other call.
22
Section 2
Navigation Key
Use the directional keys on the navigation key to browse
menus, sub menus, and lists. Each key also acts as a
shortcut to launch applications. The down navigation key
is user-definable. Press when replying to prompts,
and jumping to highlighted links on the web.
Understanding the Display Screen
The top line of the display is reserved for icons that
indicate network status, battery power, signal strength,
and more. The following table lists some display icons
and their descriptions.
Display icons
Signal Strength: Always appears when your phone is
on and indicates the current signal strength. More lines
indicate a stronger signal.
Roaming Indicator: Your phone is outside your home
area. While roaming, another wireless provider may be
handling your call. The service rate for the call may be
higher than those made from within your home area.
Please refer to Verizon Wireless for roaming rates.
Digital: Appears when your phone is receiving digital
data.
1X Protocol: Indicates your phone is using the EVDO 1X
protocol.
EVDO: Appears when your phone is using the EVDO
protocol.
EVDO/1X: The 1X protocol is capable of high-speed
broadband data (3G).
Section 2: Understanding Your Phone 23
Understanding the Display Screen
Section 2
Note: 1X protocol is available only in the Verizon Wireless network.
EVDO/2G: Indicates your phone is using the EVDO 2G
protocol.
SSL: Indicates the secure socket layer is active transmits
your communications over the internet in an encrypted
format.
Voice Privacy: Indicates that Voice Privacy is enabled.
No service indicator: Your phone cannot find a signal
because you’re outside a service area. You cannot make
or receive calls. Wait for a signal or move to an open area
to find a signal. This indicator always appears when you
first turn on your phone and disappears once service is
located.
Dormant: Indicates no incoming or outgoing data.
Voice Call: Indicates a call in progress. When dialing a
number, this icon flashes until the call connects.
Data Call: Indicates a call in progress. When dialing a
number, this icon flashes until the call connects.
Alarm clock: The alarm clock is set.
E911: Global Positioning Service is set to On for location
and 911 calls.
Location On
: Global Positioning Service (GPS) for 911 is
set to On for emergency calls only.
Bluetooth
: Indicates that Bluetooth wireless
technology is active.
24
Section 2
Bluetooth Connected: Indicates Bluetooth wireless
technology is active and connected.
Battery Level: More bars indicate a greater charge.
When the battery is low, an empty battery icon flashes
and the phone sounds an alert, which indicates your
phone is about to shut down.
TTY: Indicates that TTY is enabled.
All Off: The ringer is silenced for all alerts, incoming
calls, and incoming messages. The phone alerts you by
vibration and a flashing service LED.
Alarm Only: Your phone will only ring when the set
alarm sounds.
Vibrate On: Your phone vibrates upon receiving a call.
Sound On, Vibrate On: Your phone rings and vibrates
upon receiving a call.
Speakerphone: Your phone switches to
speakerphone instead of earpiece.
Missed Calls: Your phone displays this icon when calls
are missed.
New Message: You’ve received a new text, page or web
alert message. You’re also notified of a new message by
animations and sound. You have one or more unread
voicemail messages in your voicemail box. (Only
applicable on Verizon Wireless Network.)
Calendar Appointment: Your phone displays this icon
when you have a calendar appointment scheduled.
Voicemail: You’ve received a voicemail message., page
or web alert message.
Section 2: Understanding Your Phone 25
Understanding the Display Screen
Section 2
Alarm On: Indicates that your phone has a set alarm.
Auto Answer: Automatic answer is enabled. Your phone
automatically picks up any calls after the designated time.
Dialogue boxes
Dialogue boxes prompt for action, inform you of status, or
warn of situations such as low memory. Dialogue boxes
and their definitions are outlined below.
• Choice
• Example: “Save message draft?”
• Reconfirm
• Example: Delete all received messages?”
• Performing
• Example: “Sending...” “Connecting...”
• Completed
• Example: “Message sent successfully!”
• Information
• Example: “New Message”
• Error
• Example: “System Error!”
• Warning
• Example: “Battery Low,” “Memory Full!”
26
Section 2
Battery
Note: This phone comes packaged with a partially charged rechargeable
standard Li-Ion battery and desktop charger.
Important: Although the phone can be used while the battery is charging,
the battery must be fully charged before first use, otherwise you could
damage the battery.
1. Insert the bottom end of the
battery into the phone
housing with the label side
down. The gold contacts on
the end of the battery should
match up with those on the
phone.
2. Push the top end of the battery down until it snaps into
place.
Remove the battery
1. Pull the battery release latch
toward the top of the phone.
The top of the battery should
pop up.
2. Use your finger to lift the
battery (top end first) up and
away from the phone.
Charge the Battery
Your phone is powered by a rechargeable standard Li-Ion
battery. Only use Samsung-approved charging devices
Section 2: Understanding Your Phone 27
Removable Memory Card Storage
Section 2
and batteries. Samsung accessories are designed to
maximize battery life. Using other accessories may
invalidate your warranty and may cause damage.
Use the Desktop Charger
The desktop charger operates from a 120/220 VAC wall
outlet.
1. Plug the AC plug from the desktop charger into a
standard 120 VAC or 220 VAC wall outlet.
Note: You can use your phone while charging, however, the battery
charges faster if the phone is turned off.
Battery Indicator
The battery indicator ( ) in the upper-right corner of the
display indicates battery power level. Four bars indicate
a full charge, while an empty icon ( ) indicates an
almost empty battery. Two to three minutes before the
battery becomes too low to operate, a blinking empty
battery icon ( ) appears and a tone sounds. If you
continue to operate the phone without charging, it shuts
down.
Removable Memory Card Storage
TransFlash memory is a type of removable flash memory
card designed specifically for mobile phones. Your A970
supports TransFlash memory which allows you to save
images or videos to the memory card instead of to the
memory in your phone.
28
Section 2
Note: Your phone does not come with the TransFlash memory card, it must
be purchased as an accessory. See your service provider for more
information.
The following file types can be saved to the TransFlash
memory card:
• Pix: Pictures that you have taken using your phone.
• Flix: Videos that you have taken using your phone.
• MP3/Music: MP3 files you have stored on your PC.
• Other Files: For other file types that can be saved to the
TransFlash memory card, see "File Viewer" on page 150.
To setup your camera to save pictures to the TransFlash
memory card:
1. In standby mode, press the Menu, use the left
navigation key to highlight Get It Now. Press
Get Pix & Flix.
2. Press Take Pix. The camera is now active.
3. Press the right soft key Options.
4. Use the right/left navigation keys to advance to the
Settings category. Use the up/down navigation keys to
select the Memory option.
5. Use the up/down navigation keys to select the Card
option and press the key.
Your pictures will now be saved to the TransFlash
memory card.
Section 2: Understanding Your Phone 29
Removable Memory Card Storage
Section 2
Note: If you remove your memory card, the location to save images will
automatically default to the internal phone memory. It will remain the
default even after you re-insert the memory card.
To review your stored pictures on the TransFlash memory
card:
1. In standby mode, press the Menu, use the left
navigation key to highlight Get It Now. Press
Get Pix & Flix.
2. Press My Pix, Card to view pictures that have
been stored on the TransFlash memory card. Press .
3. Use the navigational keys to select a picture and press
View to see the selected picture.
To setup your camcorder to save videos to the memory
card:
1. In standby mode, press the Menu, use the left
navigation key to highlight Get It Now. Press
Get Pix & Flix.
2. Press Take Flix. The camcorder is now active.
3. Press the right soft key Options.
4. Use the right/left navigation keys to advance to the
Settings category. Use the up/down navigation keys to
select the Memory option.
5. Use the up/down navigation keys to select the Card
option and press the key.
To review your stored videos in the memory card folder:
1. In standby mode, press the Menu, use the left
navigation key to highlight Get It Now. Press
30
Section 2
Get Pix & Flix.
2. Press My Flix, Card to view videos that have
been stored on the TransFlash memory card. Press .
3. Use the navigational keys to select a video and press
Play to see the selected video.
You can view stored pictures and video on your PC if your
Transflash memory card is connected to your PC. Please
consult the instruction manual that came with your
TransFlash memory card for further instructions.
Phone Memory Storage
The following file types can be saved to the Phone
Memory Storage:
• Ringtones: Ringtones you have downloaded via the “Get It
Now” application.
• Pix: Pictures you have downloaded via the “Get It Now’
application.
• Flix: Video Clips you have received from other phones,
downloaded via the “Get It Now” application, or Video Clips
downloaded via V CAST.
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