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Table of Contents
Section 1: Getting Started .................................. 9
Turning Your Phone On and Off ........................................10
Setting Up Voicemail ........................................................ 10
Understanding this User Manual ....................................... 11
Section 2: Understanding Your Phone ............. 13
Features of Your Phone .................................................... 14
Front View of Your Phone .................................................15
Care and Maintenance ....................................................181
Section 13: Warranty Information .................. 183
Standard Limited Warranty .............................................184
Index ...............................................................191
8
Section 1: Getting Started
Topics Covered
• Turning Your Phone On and Off
• Setting Up Voicemail
• Understanding this User Manual
This section allows you to start using your phone by
activating your service, setting up your voicemail,
contacting customer support, or getting an
understanding of how this manual is put together.
Section 1: Getting Started9
Section 1
Turning Your Phone On and Off
Turning Your Phone On
1. Open the flip, then press .
Note: As with any other radio-transmitting device, do not touch the internal
antenna as it affects call quality and may cause the phone to operate at a
higher power level than is necessary. The internal antenna is located along
the top on the back side of your phone.
2. Your service provider’s name momentarily appears in the
display and the phone begins searching for a network
signal.
Section 1
3. Once the phone finds a signal, the time, date, and day
appear in the display.
4. You’re now ready to place and receive calls.
If the phone is outside of the Verizon Wireless coverage or
roaming area, appears in the top of the display.
Turn You r P h o n e O f f
Press and hold for two or more seconds. Your phone
powers off.
Setting Up Voicemail
Voicemail allows callers to leave voice messages, which
can be retrieved any time.
Note: Once your voicemail account has been set up, you can use the
Voicemail selection 7 (under the Messaging menu) to view details of voice
messages in your voicemail box.
10
Understanding this User Manual
Voicemail Setup
1. In standby mode, press and hold the key. Calling
Voicemail displays.
2. Press again, then enter your own mobile number
and press to dial voicemail.
3. Press to interrupt the greeting.
4. Follow the prompts in the new user tutorial to setup your
mailbox.
Listen to Voicemail
1. In standby mode, press and hold , or dial your own
mobile number and press to dial voicemail.
2. You are then prompted to enter your password followed
by .
Understanding this User Manual
The chapters of this manual generally follow the same
order as the menus and sub-menus in your phone. A
robust index for quick reference to most features begins
on page 191.
Also included is important safety information that you
should know before using your phone. Most of this
information is near the back of the guide, beginning on
page 155.
Notes and Tips
Throughout this guide are icons and text that are set apart
from the rest. These are intended to point out important
information, quick methods for activating features, to
Section 1: Getting Started11
Section 1
define terms, and more. The definitions for these methods
are as follows:
• Notes: Explain alternative options within the current feature,
menu, or sub-menu.
• Tips: Provide quick or innovative methods for performing
functions related to the subject at hand.
• Important: Points out important information about the current
feature that could affect performance, or even damage your
phone.
Section 1
12
Section 2: Understanding Your Phone
Topics Covered
• Features of Your Phone
• Front View of Your Phone
• Command Keys
• Understanding the Display Screen
• Battery
• Removable Memory Card Storage
• Phone Memory Storage
This s ec ti on ou tl in es s om e k ey fe at ures of you r p ho ne . I t
also displays the screen and the icons that are displayed
when the phone is in use.
Section 2
Section 2: Understanding Your Phone13
Features of Your Phone
• Domestic and international voice and text messaging service
(available on participating networks).
• High speed data (CDMA 2000 1x Technology)
• EVDO 1x Technology
• Global Positioning (GPS) Technology
• PIM Functions
• MMS Messaging
• TXT Messaging
• PIX Messaging
• FLIX Messaging
• E-mail Messaging
• Instant Messaging
• 1.3 Mega Pixel Camera
• Camcorder
• Voice Dial
Section 2
• Speakerphone
• TransFlash
TM
Memory Card Slot
• Phone Memory Storage
• MP3 Player
• Bluetooth® Wireless Technology **
** The SCH-a950 supports the wireless headset profile and handsfree kit profile for
Bluetooth® wireless technology. The SCH-a950 does not support Bluetooth OBEX
profiles. Go to www.verizonwireless.com/bluetoothchart to check vehicle/accessory
compatibility.
14
Front View of Your Phone
Front View of Your Phone
The following illustrations show the main elements of
your phone:
Open View
Section 2
Section 2: Understanding Your Phone15
Features
Section 2
1. Earpiece: The earpiece allows you to hear the other
caller.
2. Display Screen Icons: Indicates the status of your phone,
including status icons, message indicators, signal
strength, etc.
3. Navigation Keys: This key allows you to scroll through
the phone menu options.
4. Left Soft Key Option: This key is used to navigate through
menus and applications by selecting the choice available
in the Left Soft key Option.
5. Send Key: Allows you to place or receive a call. In
standby mode, press the key once to access the recent
call log.
6. Volume Key: Allows you to adjust the master volume in
standby mode (with the flip open) or adjust the voice
volume during a call. To mute the ringer during an
incoming call, press the volume key up or down. When
the flip is closed, press and hold the key, and sub LCD
displays.
7. Clear Key: Deletes characters from the display when you
are in text entry mode. Press to return to the previous
menu or screen when navigating features on your phone.
8. Headset Jack: Allows you to plug in an optional headset
for safe, convenient, hands-free conversations.
9. Special Function Keys: Enter’s special characters.
Performs various functions.
16
Front View of Your Phone
10. Power/Accessory Connector: The power/accessory
interface connector is used to plug in the charging
accessories and also connect any available accessory
cables to your phone.
11. Microphone: The Microphone allows the other caller to
hear you clearly when you are speaking to them.
12. Alpha-numeric Keys: Use these keys to enter numbers,
letters, and characters.
13. Speakerphone Key: Press this key to enable/disable the
speakerphone option.
14. End Key: Ends a call. If you press and hold the END key,
the power goes On or Off. When you receive an incoming
call, press to mute the ringer and send the call to
voicemail.
15. Center/OK Key: Pressing when navigating through a
menu accepts the highlighted choice in a menu.
16. Right Soft Key: This key is used to navigate through
menus and applications by selecting the choice
available in the Right Soft key Option.
Section 2
Section 2: Understanding Your Phone17
Closed View
Features
Section 2
1. Camera Lens: The lens of your built-in camera/
camcorder.
2. Flash: The built-in flash has manual and automatic
capabilities.
3. External LCD Display: External LCD shows provider, time,
day, and date. It also displays incoming calls or
messages.
4. Jog Dial: Song selection key.
5. Rewind Key: Music rewind key.
6. Play/Pause Key: Play or pause toggle key.
7. Stop Key: Music stop key.
8. Fast Forward Key: Music fast forward key.
18
Command Keys
9. TransFlash Card Slot: This expansion slot allows you to
insert a TransFlash memory card to add additional
memory and storage capacity.
10. Camera/Camcorder Key: Launches the Camera/
Camcorder feature of your phone.
11. Service Light: Flashes when phone is powered on and
Service LED option is enabled in SETTINGS & TOOLS.
12. Speaker: Music, Ringtones, and Sounds are played
through the speaker.
Command Keys
Functions for the soft keys are defined by what appears
above each in the display. There are two soft keys, the left
soft key and the right soft key .
Left Soft Key
Some functions of the left soft key are as follows.
• In standby mode, press the Message (left) soft key to
open the Message menu.
• When the left soft key function is Settings, press the Settings
left) soft key to view settings for the feature.
(
• When the left soft key function is Edit, press the Edit (left) soft
key to edit a Contact or Profile setting.
Section 2
Section 2: Understanding Your Phone19
Right Soft Key
Some functions of the right soft key are as follows.
• When the right soft key function is Options, press the Options
(right) soft key to view more options for the current menu.
• In standby mode, press the Contacts (right) soft key to
open your Contacts list.
Clear Key
The CLR key is used to erase or clear numbers, text, or
symbols from the display. You can also use to return
to a previous menu or to return to standby mode from any
menu.
1. If you enter an incorrect character, briefly press to
backspace (and delete) the character.
2. To erase the previous word in a sentence, press and hold
.
3. To back up one menu level, briefly press .
4. To return to standby mode from any menu, press and
Section 2
hold until you return to standby mode.
End Key
1. Press and hold the End key to turn your phone on or
off.
2. Briefly press once to disconnect a call.
3. Press to return to standby mode from any menu, or
to cancel the last input.
20
Understanding the Display Screen
Send Key
The Send k ey i s us e d t o an s w er c al l s, d ia l c al l s, a nd t o
recall the last number(s) dialed, received, or missed.
1. Press once to answer calls.
2. Enter a number and briefly press to make a call.
3. Briefly press in standby mode to display a list of
recent calls to and from your phone.
4. Press twice in standby mode to call the most
recently dialed number.
5. Press to pick up a waiting call. Press again to
switch back to the other call.
Navigation Key
Use the directional keys on the navigation key to browse
menus, sub-menus, and lists. Each key also acts as a
shortcut to launch applications. The down navigation
key is user-definable.
Speakerphone Key
Use the speakerphone key to switch from using the
earpiece to the speakerphone before or during a call. Use
the volume keys (located on the left side of your phone)
adjust the volume. Press the speakerphone key to enable
and disable the speakerphone option.
Section 2
Understanding the Display Screen
The top line of the display is reserved for icons that
indicate network status, battery power, signal strength,
and more. The following table lists some display icons
and their descriptions.
Section 2: Understanding Your Phone21
Display icons
Signal Strength: Always appears when your phone is
on and indicates the current signal strength. More bars
indicate a stronger signal.
Roaming Indicator: Your phone is outside your home
area. While roaming, another wireless provider may be
handling your call. The service rate for the call may be
higher than those made from within your home area.
Please refer to Verizon Wireless for roaming rates.
Digital: Appears when your phone is receiving digital
data.
1X Protocol: Indicates your phone is using the CDMA 1X
protocol.
EVDO: Appears when your phone is using the EVDO
protocol.
EVDO/1X: The EVDO/1X protocol is capable of high-
speed broadband data (3G).
Note: 1X protocol is available only in the Verizon Wireless network.
Section 2
EVDO/2G: Indicates your phone is using the EVDO 2G
protocol.
SSL: Indicates the secure socket layer is active transmits
your communications over the internet in an encrypted
format.
Voice Privacy: Prevents eavesdropping over a CDMA
traffic channel.
Device Lock: Indicates your keypad is locked.
22
Understanding the Display Screen
No service indicator: Your phone cannot find a signal
because you’re outside a service area. You cannot make
or receive calls. Wait for a signal or move to an open area
to find a signal. This indicator always appears when you
first turn on your phone and disappears once service is
located.
Dormant: Indicates no incoming or outgoing data.
Voice Call: Indicates a call in progress. When dialing a
number, this icon flashes until the call connects.
Data Call: Indicates a call in progress. When dialing a
number, this icon flashes until the call connects.
Alarm clock: The alarm clock is set.
E911: Global Positioning Service is set to On for location
and 911 calls.
Location On
set to On for emergency calls only.
Bluetooth
: Global Positioning Service (GPS) for 911 is
: Indicates that Bluetooth wireless
technology is active.
Bluetooth Connected: Indicates Bluetooth wireless
technology is active and connected.
Battery Level: More bars indicate a greater charge.
When the battery is low, an empty battery icon flashes
and the phone sounds an alert, which indicates your
phone is about to shut down.
TTY: Indicates that TTY is enabled.
All Off: The ringer is silenced for all alerts, incoming
calls, and incoming messages. The phone alerts you by
vibration and a flashing service LED.
Section 2: Understanding Your Phone23
Section 2
Alarm Only: Your phone will only ring when the set
alarm sounds.
Vibrate On: Your phone vibrates upon receiving a call.
Speakerphone: Your phone switches to
speakerphone instead of earpiece.
Missed Calls: Your phone displays this icon when calls
are missed.
New Message: You’ve received a new text, page or web
alert message. You’re also notified of a new message by
animations and sound. You have one or more unread
voicemail messages in your voicemail box. (Only
applicable on Verizon Wireless Network.)
Calendar Appointment: Your phone displays this icon
when you have a calendar appointment scheduled.
Voicemail: You’ve received a voicemail message, page
or web alert message.
Alarm On: Indicates that your phone has a set alarm.
Auto Answer: Automatic answer is enabled. Your phone
Section 2
automatically picks up calls after the designated time
with stereo headset or bluetooth headset connected.
Dialogue boxes
Dialogue boxes prompt for action, inform you of status, or
warn of situations such as low memory. Dialogue boxes
and their definitions are outlined below.
• Choice
• Example: “Save message draft?”
• Reconfirm
24
Battery
• Example: “Delete all received messages?”
• Performing
• Example: “Sending...” “Connecting...”
• Completed
• Example: “Message sent successfully!”
• Information
• Example: “New Message”
• Error
• Example: “System Error!”
• Warning
• Example: “Battery Low,” “Memory Full!”
Battery
Note: This phone comes packaged with a partially charged rechargeable
standard Li-Ion battery and desktop charger.
Important: Although the phone can be used while the battery is charging,
the battery must be fully charged before first use, otherwise you could
damage the battery.
Section 2
Section 2: Understanding Your Phone25
Install the Battery
1. Insert the bottom end of the
battery into the phone
housing with the label side
down. The gold contacts on
the end of the battery should
match up with those on the
phone.
2. Push the top end of the
battery down until it snaps
into place.
Remove the Battery
1. Pull the battery release
Section 2
latch toward the top of the
phone. The top of the
battery should pop up.
2. Use your finger to lift the
battery (top end first) up
and away from the phone.
Charge the Battery
Your phone is powered by a rechargeable standard Li-ion
battery. Only use Samsung-approved charging devices
and batteries. Samsung accessories are designed to
maximize battery life. Using other accessories may
invalidate your warranty and may cause damage.
26
Removable Memory Card Storage
Travel Adapter
The travel adapter is a convenient, light-weight charger
that rapidly charges your phone from any 120/ 220 VAC
outlet.
1. Plug the large end of the
travel adapter into a
standard 120/220 VAC wall
outlet.
2. Insert the smaller end of
the adapter into the
charger/ accessory
connector at the bottom end of the phone.
Note: You can use your phone while charging, however, the battery
charges faster if the phone is turned off.
Battery Indicator
The battery indicator in the upper-right corner of the
display indicates battery power level. Four bars indicate
a full charge, while an empty icon indicates an almost
empty battery. Two to three minutes before the battery
becomes too low to operate, a blinking empty battery icon
appears and a tone sounds. If you continue to operate
the phone without charging, it shuts down.
Section 2
Removable Memory Card Storage
Note: Your phone does not come with the TransFlash memory card, it must
be purchased as an accessory. See your service provider for more
information.
Section 2: Understanding Your Phone27
The following file types can be saved to the removable
TransFlash memory card:
• PIX: Pictures you have saved from a PIX message or taken
using your phone.
• FLIX: Video Clips you have saved from a FLIX message or taken
using your phone.
• MP3s: MP3 music that you have transferred from your PC.
• Sounds: Sounds you have recorded using your phone or saved
from a TXT message with Sound attached.
Phone Memory Storage
The following file types can be saved to the phone
memory storage area:
• PIX: Pictures you have saved from a PIX message, downloaded
via the “Get It Now’ application, or taken using your phone.
• FLIX: Video Clips you have saved from a FLIX message,
downloaded via the “Get It Now” application, or taken using
your phone.
• Sounds: Sounds you have downloaded, recorded using your
phone, or saved from a TXT message with Sound attached.
Section 2
• Ringtones: Ringtones you have downloaded via the “Get It
Now” application, or saved from a TXT message with Ringtone
attached.
• Voice Memo: Memos you have created.
Note: MP3 files cannot be transferred to phone memory.
28
Section 3: Call Functions
Topics Covered
• Making a Call
• Answering a Call
•Call History
•Roaming
• TTY
• VoiceSignal
•Voice Memos
This section allows you to make or answer a call. It also
includes the features and functionality associated with
making or answering a call.
Section 3: Call Functions29
Section 3
Making a Call
1. At the standby screen, enter the number you want to call
using the keypad.
2. Press .
Making Calls Using Contacts
Contacts are entries that you create to store names,
numbers, and other information for people or groups of
interest. If you’ve already entered information into your
Contacts list, you can recall and dial the contact easily. See
"Adding a Contact" on page 63 for information on creating
contacts.
1. At the standby screen, press the right soft key Contacts.
2. Press the or keys on the side of your phone or the
navigation up and down keys until the contact that you
want to call is highlighted.
Tip: To quickly locate a name, press (or multi-press) any key on the
keypad that corresponds to the first, second, and/or third letters of the
contact’s name.
3. When the desired contact is highlighted, press
VIEW. Details for the contact appear in the display.
4. If the entry contains more than one number, use or
to highlight the desired number.
5. Press to call the number.
Answering a Call
Section 3
When you receive an incoming call, the Incoming screen
appears in the display, press the key to answer the call
30
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