Samsung SCH-2500 User Manual
Intellectual Property
All Intellectual Property,as defined below,owned by or which is
otherwise the property of Samsung and their respective suppliers
relating to the PCS phone,including but not limited to,accessories,
parts,or software relating thereto (the Phone System),is the sole and
exclusive property of Samsung.Intellectual Property includes,but is not
limited to,inventions (patentable or unpatentable),patents,trade secrets,
copyrights,software,computer programs,and related documentation
and other works of authorship.You may not infringe or otherwise
violate the rights secured by the Intellectual Property.Moreover,you
agree you will not (and will not attempt to) modify,prepare derivative
works of,reverse engineer,decompile,disassemble,or otherwise attempt
to create source code from the software.No title to or ownership in the
Intellectual Property is transferred to you.All applicable rights of the
Intellectual Property shall remain with Samsung and their respective
suppliers.
SAMSUNG TELECOMMUNICATIONS AMERICA, INC.
Headquarters:
1130 E.Arapaho Road
Richardson,TX 75081
Tel:972.761.7000 / Fax: 972.761.7001
Internet Address:http://www.samsungtelecom.com
Customer Care Center:
1601 E.Plano Parkway,Suite 150
Plano,TX 75074
Toll Free Tel:1.888.987.HELP / Fax:972.761.7501
© 1999 Samsung Telecommunications America,Inc.All r ights reserved.
No reproduction in whole or in part allowed without prior written
approval.Samsung Telecommunications America,Inc.is a trademark of
Samsung Electronics Corporation,Ltd.
25 June 1999 Printed in the United States of America
Ver 1.1
Samsung
SCH-2500 Series
DUAL-BAND TRI-MODE
DIGITAL TELEPHONE
Owner’s Manual
Please read this manual before operating
the phone,and keep it for future reference.
ntroduction To Your Samsung 2500 Series Phone
ongratulations on the purchase of your Samsung 2500 Series Phone.
sing the latest digital technology,the Samsung 2500
eries Phone operates in a similar manner to other wireless phones,
orth American digital CDMA networks both at 800 MHz and 1900
Hz.
he following features make your Samsung 2500 Series Phone both fun
nd easy to use:
• Phone Book Memory – 199 Locations
• Dual-Band Tri-Mode support for digital and analog networks.The
following frequencies and modes are supported:1900 MHz
CDMA,800 MHz CDMA,and 800 MHz AMPS.
• One-touch VoiceMail Access
• User Programmable Lock Code
• Short Message Services (SMS) and Voice Mail Notification (VMN)
• 9 Ring Tones,4 Melodies,or Vibrate Alert
• Redial – 10 Numbers
• Outgoing / Incoming Call Logs - 10 Locations Each
• One-Touch dialing - 9 locations (1 through 9)
• Two-Touch dialing - 90 locations (10 through 99)
• Three-Touch dialing - 100 locations (100 through 199)
• Mute Option During Conversation
• Bilingual Menu (English or French)
• Call Restriction Options
How To Use This Manual
Your Samsung 2500 Series Phone Owner’s Manual explains your
phone’s operations through easy-to-follow instructions.You’ll find
everything you need to know about using your new Samsung 2500
Series Phone right here.
Want to know how many different ways you can place a phone call
from this phone? Check out the chapter on Calling Options.Wondering
about terms like Roaming and Prepend? There’s a handy Glossary of
Terms in the back of this manual.
We’ve also included some important safety information that you should
know before using your phone.You’ll find the Safety Considerations in
the Appendix.
Still have questions? We’ll be happy to answer them.Just call our
Samsung Customer Care Center toll-free at 1.888.987.HELP.
We hope you enjoy using your new Samsung 2500 Series Phone, and
thanks for choosing Samsung.
Table Of Contents
ii
Calling Options 25
Overview of Calling Options 26
Character Entry 27
Alphabetical Character Entry 28
Digit Entry 28
Punctuation Entry 29
Entering a Pause 29
Placing / Answering Calls 30
Placing a Call 30
Answering a Call 30
Ending a Call 30
Automatic Hyphenation 30
Correcting a Misdialed Number 31
Prepend Dialing 31
Missed Call Alert 32
Dropped Call Alert 32
Failed Call Alert 33
Minute Beep 33
Microphone Mute 34
Incoming Call Notification 35
Ringer Options 36
Ring Type Setting for Voice Calls 37
Ring Volume Setting for Voice Calls 37
Ring Tone Mute 38
Ring Type Setting for Message Calls 38
Ring Volume Setting for Message Calls 39
Ring Type Setting for Data/Fax Calls 39
Key Beep Volume Setting 40
Tone Length Setting 40
Alert Options 41
Tracking Calls Through Call Logs 42
Reviewing Airtime 43
Table Of Contents
i
etting Started 1
escription of Your Samsung PCS Phone 3
creen Display 4
tatus / Aler t Indicators 6
attery Installation,Charging and Care 8
stalling the Battery 8
C20 Travel Charger 9
harging the Battery using the Optional Dual-slot Desktop Charger 10
amsung 2500 Series Battery Charge Indicator 11
apid Charging Using the Dual-Slot Desktop Charger 11
aring for the Battery 11
attery Storage Temperatures 12
attery Disposal and Recycling 12
amsung 2500 Series Phone and Battery Specifications 13
asic Operations of Your Samsung 2500 Series Phone 14
urning on Your Samsung 2500 Series Phone 16
odes of Operation 17
onversation Mode 17
tandby Mode 17
ower Save Mode 17
isplay Options 18
acklight Control 18
wn Phone Number Display 18
ersonal Banner 19
anguage Selection 20
ervice Mode Selection 21
enu Organization 22
ain Menu 22
Use Menu 22
enu Navigation 22
ain Menu Structure 23
Table Of Contents
iv
Advanced Features 63
Pause Dialing 64
Pause Dialing from a Stored Phone book Entry 64
Manual Pause Dialing 65
Entering and Storing Pauses 60
Security Options 66
Lock Mode 66
Lock Code Setting 67
Locking the Phone 68
Dialing in Lock Mode 69
Call Limiting Options 70
Limiting Calls 70
Resetting the Phone 72
KeyGuard 73
Emergency and Special Numbers 74
Storing Special Numbers 74
Dialing Emergency / Special Numbers 75
Over the Air Ser vice Provisioning (OTASP) 75
Special PCS Features 77
Any Key Answer 78
Three-Way Calling 79
Placing a Three-Way Call 79
Call Waiting 80
Call Forwarding 80
Block Own Number Option 80
Table Of Contents
iii
verview of Your Personal Phone Book 46
toring Phone Numbers / Names 47
toring Phone Numbers Shortcut 48
toring Phone Numbers at Call End 48
toring Phone Numbers in Secret Locations 49
hone Book Locations and the Voice Mail Access Key 49
mergency Dialing Using Memory Location Nine 49
inding Entries By Location 50
inding Entries By Name 51
ialing from Your Personal Phone Book 52
emory Dialing Shortcuts 52
rasing Phone Book Entries 53
hort Message Services and Voice Mail 55
verview of Short Message Services and Voice Mail 56
hort Message Memory Capacity 56
hort Message Ringing 56
eviewing Short Messages 57
hort Messages and Lock Mode 57
etting Up Your Voice Mail Box 58
eviewing Voice Mail Messages 58
ne-touch Voice Mail Access 58
eviewing Page and Text Messages 59
hort Message Options 60
rasing Messages 61
isplaying the Time Stamp 62
Getting Started
1
Getting Started
Your Consumer Package
Description of Your Samsung 2500 Series Phone
Screen Display
Battery Installation, Charging, and Care
Basic Operations of Your Samsung 2500 Series Phone
Display Options
Serice Mode Selection
Menu Organization
1
Table Of Contents
v
enuine Samsung Accessories 81
atteries 82
esktop Charger 82
igarette Lighter Adapter 82
ravel Charger 83
ands-Free Car Kit 83
eather Case 83
and Strap 84
harging Times with Accessories 84
ata and Fax Calling 85
ata and Fax Calling Overview 86
eceiving Fax and Data Calls 86
ppendix 87
roubleshooting 88
aximizing Call Quality 88
aring for the Antenna 88
ommon Questions 89
afety Considerations 91
lossary of Terms 94
ndex 97
Getting Started
3
Description of Your Samsung 2500 Series Phone
Function keys and other controls activate the features of your
Samsung 2500 Series Phone.The following illustration identifies the
function keys,controls,and indicators:
1
Getting Started
2
• Samsung 2500 Series Phone with Hand Strap and Travel
Charger
• Extended Lithium-Ion Battery
• Owner’s Manual,Quick Reference Card,
Accessory Guide,and Warranty card
Samsung SCH-2500
Owner's Manual
1) LED Indicator
(calla,messages,power on)
2) Microphone mute button
3) Volume / Scroll buttons
4) LCD screen
5) Menu button
6) Send key
7) Scroll Keys
8) Microphone
9) Active Flip
10) Digit Keys (0 - 9)
11) End/Power key
12) CLR key
13) OK (Store) and Messages key
14) Navigation/Phonebook key
15) Antenna
Getting Started
5
Table 1: Key Functions
Press SEND to:
• place and answer calls,
• initiate Three-Way Calling,
• answer a Call Waiting call.
• access your Call Logs (incoming and outgoing)
In Standby mode,press SEND twice to redial the last
outgoing number.
Press and hold OK/Messages to be connected to your
voice mail (contact your carrier for access to this
service.)
From any menu,press OK/Messages to save menu
settings and Phone Book entries.
From Standby mode,press OK/Messages to access
voice,page and text messages.
Press CLR to:
• Erase one character at a time,
• Return to the previous screen.
Press and hold CLR to:
• Erase all entered characters and numbers,
• Return to Standby while viewing menus.
Press END / POWER to:
• End a call,
• Exit the current menu,
• Mute the ringer on an incoming call.
Press and hold END / POWER to turn the phone on
and off.
Press MENU to display menus and scan options.
Press the SCROLL keys or Navigation button to
scan menu options.
Press the VOLUME / SCROLL buttons to:
• adjust voice volume during conversation,
• adjust ringer volume in Standby mode,
• scroll menus,Phone Book,and Call Logs,
1
Getting Started
4
he Samsung 2500 Series Phone features an LCD screen with four
ext lines and one icon line. The icon line displays active options
nd selected menu items.
uring conversation,the screen displays the call timer and the
ame and number of the other party, if available. Active in-use
ptions,such as Mute,Call Waiting, and Message Notification also
isplay during conversation.For additional indicators, see “Table 2:
tatus / Aler t Indicators”on page 6.
he following icons and text display at power-on:
Signal
Strength
Battery
Strength
No Service
Digital ModeRoaming
Vibrator
New Message
(voice, page or text)
7
1
6
Getting Started
Table 2: Status / Alert Indicators (Continued)
The following status / alert indicators are text only:
Locked
Text display indicates Lock mode
Ringer Off
Text display indicates a ringer off status
Greeting
A personal greeting of up to 12 characters displays in
Standby mode,when set.
The following indicators are both text and audible alert:
Incoming Call
Text display and ringer / vibrate alert signal incoming calls,
depending on setting
Call Waiting
Text display indicates Call Waiting
Dropped / Failed Call
Text display indicates a dropped or failed call
The following indicators are audible alert only:
Minute Beep
Sounds every 60 seconds in Conversation mode,
when set,beginning when the other party answers.
Service Alert
Sounds when the phone enters or leaves a service area.
Getting Started
Signal Strength
Indicates current network signal strength
In Use
Indicates that the phone is in use
No Service
Indicates that the phone is outside a service area
and cannot send or receive calls,or the phone is in
Power Save mode.
Roaming
Displays when the phone is outside your carrier’s
coverage area and receiving service from another
carrier’s network.
Battery Charge
Indicates battery charge level
Message Indicator
Indicates a new voice,page,or text message(s)
Digital
Indicates that the phone is in Digital mode.(In
Analog mode,no icon displays.)
Vibrate
Indicates that the phone is on Vibrate Alert.During
an incoming call,the phone vibrates and no ringer
sounds
9
1
8
Getting Started
TC20 Travel Charger
The TC20 Travel Charger allows you to charge your phone’s battery
from a standard wall outlet. Also,using the TC20 allows you to make
a phone call while the battery is charging.Here’s how to do it:
1. Make sure the battery is installed onto the phone.
2. Plug the two-pronged connector on the Travel Charger into
the wall and the other end of the cable into the accessory
connector at the bottom of the phone. The battery will beg in
charging.Easy,huh?
3. Now all you need to know is how the LED on the travel
charger indicates the status of the battery charge.Here it is:
• Red indicates that the battery is charging.
• Green indicates that the battery is fully charged.
• Yellow indicates that the battery is operating at a
temperature that is too high or too low, or that the
charger is not plugged in correctly.Please check the
charger and battery.
4. Make a phone call anytime you’d like. The TC20 travel charger
will continue charging the battery even when you are making
phone calls ! Coolness !
5. For the absolute fastest charging time,turn the phone off
while the battery is charging. The battery charges fastest when
the phone is turned off.
Getting Started
harged,rechargeable battery so that you can use the phone
mediately after it is activated.
nstalling the Battery
o attach the battery to your Samsung 2500 Series Phone:
1. Hold the battery so that the metal contacts on the base of the
battery line up with the metal contacts on the base of the
phone.
2. Place the battery on the back of the phone with the top of the
battery about 1 cm (0.25 inches) from the latch.
3. Gently slide the battery toward the top of the phone until it
snaps into place.
11
1
10
Getting Started
Samsung 2500 Series Battery Charge Indicator
The Battery Charge Indicator displays in the upper right
corner of the LCD screen and indicates four levels of charge.Three
solid bars (as shown here) indicate a fully charged battery.When the
battery charge level is low or empty, an empty Battery Charge
Indicator (no bars displayed) flashes on the screen.
Rapid Charging using the Dual-Slot Desktop Charger
To charge your battery in the most rapid method,insert the phone
and battery into the front compartment, and leave the phone off.
Using this method,a standard batter y charges in no more than 2
hours,and an extended batter y charges in no more than 3 hours.
Caring for the Battery
Use only Samsung-approved batteries,desktop and travel chargers.
These chargers maximize battery life and performance.Using other
batteries or chargers may invalidate your phone / battery warranty
and may damage the battery.
For proper battery care,please follow these guidelines:
• To avoid damage,charge the battery in temperatures that
range from 32°F to 104°F (0° C to 40° C).
• Do not use the battery charger in direct sunlight or in high
humidity areas (such as a bathroom).
• Never dispose of the battery by incineration (fire).
• Keep the metal contacts at the battery base clean.
Getting Started
o charge the battery using the optional Dual-Slot Desktop Charger:
ote: Use only the TC20 Travel Charger or Samsung-approved
ual-Slot Desktop Charger with your Samsung 2500 Series Phone.
sing the wrong charger could damage the battery.
1. Plug the power cord of the charger into a wall outlet.
2. Select one of the following three charging options:
• insert the entire phone (with battery attached) into the front
compartment of the charger
• insert a single battery (alone, not attached to the phone) into
the rear compartment of the charger.
• insert a single battery into the rear compar tment and a
phone with battery into the front compartment.
imultaneously.If you charge the battery while it is attached to the
hone,the Batter y Char ge Indicator on the LCD screen activates.
completely discharged standard battery recharges fully in about 3
ours,and a fully discharged extended battery recharges in about 4
ours.Leaving your phone powered on during charging or charging
atteries simultaneously increases charging time.Leaving the battery
the charger once it is fully charged does not harm the battery.
green LED on the charger indicates a full battery charge.
13
1
12
Getting Started
Table 4:
Samsung 2500 Series Phone and Battery Specifications
Dual Band / Tri Mode: AMPS 800 MHz
CDMA 800 MHz
CDMA 1900 MHz (PCS)
LCD Screen: 5 Lines (4 Text Lines, 1 Icon Line)
Battery Type: Standard: 1000 mAH Li-Ion
Extended: 1600 mAH Li-Ion
Antenna: Dual-Band retractable
2500 Series Phone with: Standard Battery Extended Battery
Dimensions (H x W x D): 4.8 x 1.97 x 0.95 inches 4.8 x 1.97 x 1.2 inches
146 x 54 x 25 mm 146 x 54 x 34 mm
Weight: 5.1 oz. (145 g) 5.8 oz. (165 g)
Volume: 146 cc 171 cc
Talk Time: AMPS : up to 55 min up to 90 min
CDMA 800 : up to 130 min up to 210 min
CDMA 1900 : up to 130 min up to 210 min
or or
Standby Time: AMPS : up to 6.7 hours up to 10.7 hours
CDMA 800 : up to 36 hours up to 58 hours
CDMA 1900 : up to 36 hours up to 58 hours
Getting Started
• Do not attempt to disassemble or short-circuit the battery,as
injuries or burns may result.
• Replace the battery when it no longer provides acceptable
performance.
• To avoid injuries / burns,do not allow metal objects or
liquids to contact or short-circuit the battery ter minals.
• To avoid damage,avoid storing the battery for long periods
of time,and store the batter y in temperatures ranging
from -4° F to 140° F (-20° C to 60° C).
• Less than one month: -4° F to 140° F (-20° C to 60° C)
• More than one month: -4° F to 113° F (-20° C to 45° C)
lease follow these guidelines when disposing of or recycling the
attery:
• Do not dispose of the battery in a fire;the cell may
explode.Check the regulations in your area for special
disposal instructions.
• Do not open or puncture the battery;the released
electrolyte is corrosive and may cause damage to the eyes
and skin,and can be toxic if swallowed.
• Charge the battery in accordance with the instructions
specified in this manual.
• Return unwanted Samsung Lithium Ion batteries to your
nearest Samsung Service Center.(Call toll-free
1.888.987.HELP (4357) in the U.S.and Canada.)
15
1
14
Getting Started
Basic Operations (continued)
Save Numbers Enter phone number, press ,and
then follow screen prompts.
Incoming Calls Press , , to
review the last 10 incoming calls.
Call Logs In Standby Mode,press .
Outgoing Calls Press , , to
review the last 10 outgoing calls.
Name Search In Standby Mode,press the lower half
of .
Memory Search In Standby Mode,press the upper half
of .
Microphone Mute Press while conversing.
Ring Volume Setting In Standby Mode,press .
Getting Started
Power On / Off Press and hold .
Menu Scrolling Press ,then , ,
, or .
Make a Call Enter the phone number, and then
press .
ne Touch Voice Mail Press and hold to place a call
to your voicemail service.*
Messages Menu Press in Standby Mode.
Correct Mistakes Press .
Redial Last Call Press twice to connect to the
last incoming or outgoing number.
Speed Dialing Enter the memory location,and then
press .
End Call Close the flip,or press .
Answer Call Open the flip,or press .
Contact your carrier for voice mail service and user information.
17
1
16
Getting Started
Modes of Operation
Conversation Mode
You can place and answer calls only when your phone is turned on.
During a call,the phone is in Conversation mode.
Standby Mode
The phone is in Standby mode when it is on,but not in use.
Power Save Mode
Your Samsung 2500 Ser ies Phone automatically enters Power Save
mode if it does not locate service 15 minutes after you turn on the
phone.In this case,“Power Save - No Service Available”displays. The
phone periodically “wakes up”and searches for service,but until the
phone locates service,you will not be able to place or receive calls.
While in Power Save mode,the phone also searches for service in
response to any keypress.
Note: The Samsung 2500 Series Phone will not enter Power Save
mode if it is in Analog or Analog Home only mode.
Getting Started
o turn on the phone,ensure your battery is charged,and then
ress and hold . The red LED flashes,and an alert sounds .
he display updates to reflect the following conditions:
• When the phone locates digital service,the greeting,time,
and date display. You can now place and receive calls.
• If the phone cannot locate digital service,but does locate
analog service,there will be no time or date displayed.
• If the phone cannot locate service,“Searching for Service”
displays.In this case,you cannot place and receive calls.
Turn off the phone, and then try again later when or where
service is available.
• In Lock mode,“Locked”displays. To unlock the phone,see
“Lock Mode”on page 64.
19
1
18
Getting Started
Personal Greeting
You can create and display a 12-character personal greeting,which
displays on the screen in Standby mode.
To create a personal greeting:
1. Press to display the Main Menu.
2. Press for Display.
3. Press for Greeting.
4. Enter your personal greeting of up to 12 characters by
pressing the alphanumeric keys on the keypad.(See
“Alphabetical Character Entry”on pa ge 28.)
5. Press to save the setting.
Version Display
You can view the software version of your phone.
To view the version in Standby mode (Main Menu):
1. Press to display the Main Menu.
2. Press for Display.
3. Press for Version.
4. Press to return to the previous screen.
To view the version in Conversation mode (In Use Menu):
1. Press to display the Main Menu.
2. Press for Version.
Getting Started
emains on (unless the phone or backlight is turned off). At other
imes,you can select backlight options.
o select backlight options:
1. Press to display the Main Menu.
2. Press for Display.
3. Press for Backlight.
4. Press the scroll keys to scan menu options:10 Seconds (after
last keypress),30 Seconds (after last keypress), Flip Open,Off.
5. When the desired option displays, press to save the
setting.
he phone number of your Samsung 2500 Series Phone displays
very time you turn on the phone. You can also view your phone
umber during a call or from Standby Mode by doing the following:
1. Press .
2. Press for Phone Book.
3. Press for My Phone #.
4. Press to return to the previous screen.
21
1
20
Getting Started Getting Started
o select the language:
1. Press to display the Main Menu.
2. Press for Setup.
3. Press for Language.
4. Press or .to toggle between English / Francais.
5. When the desired language displays,press to save the
setting.
6. Press to return to the previous screen.
Service Mode Selection
You can operate your Samsung 2500 Series phone in one of four
different service modes:
• Automatic
The phone adjusts automatically between Digital and
Analog mode,and will roam on either type of ser vice.
Digital service is preferred when available.
• Analog Home Only
The phone operates only in Analog mode, and does not
roam.
• Home Only
The phone operates in Digital mode,if available,or
Analog mode if Digital service is not available,and does
not roam.
• Analog
The phone operates in Analog mode only,and roams in
Analog mode.
To select the service mode:
1. Press to display the Main Menu.
2. Press for Network.
3. Press or to scan options:Automatic, Analog
Home Only, Automatic Home Only, Analog.
4. When the desired service mode displays,press to save
the setting.The phone will reset to Automatic or Automatic
Home Only on the next power-up.
Getting Started
23
1
22
Getting Started
he Main Menu in Standby mode contains 8 primar y options, most
f which contain sub-menus that have more options.(See “Table 5:
amsung 2500 Series Phone Main Menu”on page 23.)
n Use Menu
he In Use Menu options are available in Conversation mode:
1. Silent Key
2. Phone Book
3. Version
4. Send Tel #
o access a menu option,press , and then scroll the menu
ptions using , , the VOLUME keys, or the
avigation key.Press the associated digit key to select the desired
ption,or press when the desired option is highlighted. If
ou know the number of the option you want to select,simply
ress , and then press the associated digit key to select the
esired option.(You do not have to scroll through the list or display
n option in order to select it.)
Main Menu Menu Level 1 Menu Level 2
➪
➪
➪
➪ ➪
➪
➪
➪
➪
➪
Menu Level 3
Tabel 5: Samsung 2500 Series Phone Main Menu
25
Calling Options
Calling Options
Overview of Calling Options
Character Entry
Placing / Answering Calls
Ringer Options
Alert Options
Tracking Calls Through Call Logs
2
24
➪
➪
➪
➪
➪
➪
Menu Level 3
27
26
Calling Options
Character Entry
You can enter and store names / number s and a personal banner on
your Samsung 2500 Series Phone. You can enter upper case and
lower case letters,numbers, and punctuation marks by pressing the
alphanumeric keys on the keypad.
The phone accepts character entry in the following ways:
• Enter phone numbers in both Standby and Conversation
mode.
• Enter letters and punctuation to save a name entry in the
Phone Book.
• Enter letters,number s, and punctuation to save a personal
greeting.
2
Calling Options
ptions.For detailed information on each of the following calling
ptions,see the related section in this manual:
• Enter the phone number by pressing the digit keys,and then
press .
• Access a phone number stored in the Call Logs, and then
press .
• Access an entry in your Personal Phone Book,and then
press .
• Use Turbo Dialing (One,Two,and Three-touch Dialing).
• Call emergency or special numbers in Lock mode.
• Initiate Three-Way Calling during conversation.
• Answer a Call Waiting call during conversation.
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