Samsung SCH-2500 User Manual

Series

SCH-2500

OWNERS MANUAL

Samsung

SCH-2500 Series

DUAL-BAND TRI-MODE

DIGITAL TELEPHONE

Owner’s Manual

Please read this manual before operating

the phone, and keep it for future reference.

Intellectual Property

All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung and their respective suppliers relating to the PCS phone, including but not limited to, accessories, parts, or software relating thereto (the Phone System), is the sole and exclusive property of Samsung. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with Samsung and their respective suppliers.

SAMSUNG TELECOMMUNICATIONS AMERICA, INC.

Headquarters:

1130 E. Arapaho Road Richardson, TX 75081 Tel: 972.761.7000 / Fax: 972.761.7001 Internet Address: http://www.samsungtelecom.com

Customer Care Center:

1601 E. Plano Parkway, Suite 150 Plano, TX 75074 Toll Free Tel: 1.888.987.HELP / Fax: 972.761.7501

No reproduction in whole or in part allowed without prior written approval. Samsung Telecommunications America, Inc. is a trademark of Samsung Electronics Corporation, Ltd.

Printed in the United States of America

EVersion 1.1

Introduction To Your Samsung 2500 Series Phone

Congratulations on the purchase of your Samsung 2500 Series Phone

. Using the latest digital technology, the Samsung 2500

Series Phone operates in a similar manner to other wireless phones, while providing superior resonance and tone quality, and support for North American digital CDMA networks both at 800 MHz and 1900 MHz.

The following features make your Samsung 2500 Series Phone both fun and easy to use:

• Phone Book Memory – 199 Locations

• Dual-Band Tri-Mode support for digital and analog networks. The following frequencies and modes are supported: 1900 MHz CDMA, 800 MHz CDMA, and 800 MHz AMPS.

• One-touch VoiceMail Access

• User Programmable Lock Code

• Short Message Services (SMS) and Voice Mail Notification (VMN)

• 9 Ring Tones, 4 Melodies, or Vibrate Alert

• Redial – 10 Numbers

• Outgoing / Incoming Call Logs - 10 Locations Each

• One-Touch dialing - 9 locations (1 through 9)

• Two-Touch dialing - 90 locations (10 through 99)

• Three-Touch dialing - 100 locations (100 through 199)

• Mute Option During Conversation

• Bilingual Menu (English or French)

• Call Restriction Options

How To Use This Manual

Your Samsung 2500 Series Phone Owner’s Manual explains your phone’s operations through easy-to-follow instructions. You’ll find everything you need to know about using your new Samsung 2500 Series Phone right here.

Want to know how many different ways you can place a phone call from this phone? Check out the chapter on Calling Options. Wondering about terms like Roaming and Prepend? There’s a handy Glossary of Terms in the back of this manual.

We’ve also included some important safety information that you should know before using your phone. You’ll find the Safety Considerations in the Appendix.

Still have questions? We’ll be happy to answer them. Just call our Samsung Customer Care Center toll-free at 1.888.987.HELP.

We hope you enjoy using your new Samsung 2500 Series Phone, and thanks for choosing Samsung.

Getting Started 1

Your Consumer Package 2 Description of Your Samsung PCS Phone 3 Screen Display 4 Key Functions 5 Status / Alert Indicators 6 Battery Installation, Charging and Care 8 Installing the Battery 8 TC20 Travel Charger 9 Charging the Battery using the Optional Dual-slot Desktop Charger 10 Samsung 2500 Series Battery Charge Indicator 11 Rapid Charging Using the Dual-Slot Desktop Charger 11 Caring for the Battery 11 Battery Storage Temperatures 12 Battery Disposal and Recycling 12 Samsung 2500 Series Phone and Battery Specifications 13 Basic Operations of Your Samsung 2500 Series Phone 14 Turning on Your Samsung 2500 Series Phone 16 Modes of Operation 17 Conversation Mode 17 Standby Mode 17 Power Save Mode 17 Display Options 18 Backlight Control 18 Own Phone Number Display 18 Personal Banner 19 Version Display 19 Language Selection 20 Service Mode Selection 21 Menu Organization 22 Main Menu 22 In Use Menu 22 Menu Navigation 22 Main Menu Structure 23

Table Of Contents

Calling Options 25

Overview of Calling Options 26 Character Entry 27 Alphabetical Character Entry 28 Digit Entry 28 Punctuation Entry 29 Entering a Pause 29 Placing / Answering Calls 30 Placing a Call 30 Answering a Call 30 Ending a Call 30 Automatic Hyphenation 30 Correcting a Misdialed Number 31 Prepend Dialing 31 Missed Call Alert 32 Dropped Call Alert 32 Failed Call Alert 33 Minute Beep 33 Microphone Mute 34 Incoming Call Notification 35 Ringer Options 36 Ring Type Setting for Voice Calls 37 Ring Volume Setting for Voice Calls 37 Ring Tone Mute 38 Ring Type Setting for Message Calls 38 Ring Volume Setting for Message Calls 39 Ring Type Setting for Data/Fax Calls 39 Key Beep Volume Setting 40 Tone Length Setting 40 Alert Options 41 Tracking Calls Through Call Logs 42 Reviewing Airtime 43

Table Of Contents

Your Personal Phone Book 45

Overview of Your Personal Phone Book 46 Storing Phone Numbers / Names 47 Storing Phone Numbers Shortcut 48 Storing Phone Numbers at Call End 48 Storing Phone Numbers in Secret Locations 49 Phone Book Locations and the Voice Mail Access Key 49 Emergency Dialing Using Memory Location Nine 49 Viewing Stored Entries 50 Finding Entries By Location 50 Finding Entries By Name 51 Viewing Secret Phone Book Entries 51 Dialing from Your Personal Phone Book 52 Memory Dialing Shortcuts 52 Erasing Phone Book Entries 53

Short Message Services and Voice Mail 55

Overview of Short Message Services and Voice Mail 56 Short Message Memory Capacity 56 Short Message Ringing 56 Reviewing Short Messages 57 Short Messages and Lock Mode 57 Setting Up Your Voice Mail Box 58 Reviewing Voice Mail Messages 58 One-touch Voice Mail Access 58 Reviewing Page and Text Messages 59 Short Message Options 60 Erasing Messages 61 Displaying the Time Stamp 62

iii

Table Of Contents

Advanced Features 63

Pause Dialing 64 Pause Dialing from a Stored Phone book Entry 64 Manual Pause Dialing 65 Security Options 66 Lock Mode 66 Lock Code Setting 67 Locking the Phone 68 Dialing in Lock Mode 69 Call Limiting Options 70 Limiting Calls 70 Resetting the Phone 72 KeyGuard 73 Emergency and Special Numbers 74 Storing Special Numbers 74 Dialing Emergency / Special Numbers 75 Over the Air Service Provisioning (OTASP) 75

Special PCS Features 77

Any Key Answer 78 Three-Way Calling 79 Placing a Three-Way Call 79 Call Waiting 80 Call Forwarding 80 Block Own Number Option 80

Table Of Contents

Genuine Samsung Accessories 81

Batteries 82 Desktop Charger 82 Cigarette Lighter Adapter 82 Travel Charger 83 Hands-Free Car Kit 83 Leather Case 83 Hand Strap 84 Charging Times with Accessories 84

Data and Fax Calling 85

Data and Fax Calling Overview 86 Receiving Fax and Data Calls 86

Appendix 87

Troubleshooting 88 Maximizing Call Quality 88 Caring for the Antenna 88 Common Questions 89 Safety Considerations 91

Glossary of Terms 94

Index 97

Getting Started

Your Consumer Package

Description of Your Samsung 2500 Series Phone

Screen Display

Battery Installation, Charging, and Care

Basic Operations of Your Samsung 2500 Series Phone

Display Options

Service Mode Selection

Menu Organization

Getting Started

Samsung SCH-2500

Owner's Manual

Your Consumer Package

Your Consumer Package contains the following items:

• Samsung 2500 Series Phone with Hand Strap and Travel Charger

• Extended Lithium-Ion Battery

• Owner’s Manual, Quick Reference Card, Accessory Guide, and Warranty card

Getting Started

Description of Your Samsung 2500 Series Phone

Function keys and other controls activate the features of your Samsung 2500 Series Phone. The following illustration identifies the function keys, controls, and indicators:

1) LED Indicator (calls, messages, power on)

2) Microphone mute button

3) Volume / Scroll buttons

4) LCD screen

5) Menu button

6) Send key

7) Scroll Keys

8) Microphone

9) Active Flip

10) Digit Keys (0 - 9)

11) End/Power key

12) CLR key

13) OK (Store) and Messages key

14) Navigation/Phonebook key

15) Antenna

Getting Started

Screen Display

The Samsung 2500 Series Phone features an LCD screen with four text lines and one icon line. The icon line displays active options and selected menu items.

During conversation, the screen displays the call timer and the name and number of the other party, if available. Active in-use options, such as Mute, Call Waiting, and Message Notification also display during conversation. For additional indicators, see

“Table 2: Status / Alert Indicators” on page 6. The following icons and text display at power-on:

Signal

Strength

No Service

Digital ModeRoaming

New Message

(voice, page or text)

Vibrator

Battery

Strength

Getting Started

Table 1: Key Functions

Press SEND to:

• place and answer calls,

• initiate Three-Way Calling,

• answer a Call Waiting call.

• access your Call Logs (incoming and outgoing) In Standby mode, press SEND twice to redial the

last outgoing number. Press and hold OK/Messages to be connected to

your voice mail (contact your carrier for access to this service.)

From any menu, press OK/Messages to save menu settings and Phone Book entries.

From Standby mode, press OK/Messages to access voice, page and text messages.

Press CLR to:

• erase one character at a time,

• return to the previous screen. Press and hold CLR to:

• erase all entered characters and numbers,

• return to Standby while viewing menus. Press END / POWER to:

• end a call,

• exit the current menu,

• mute the ringer on an incoming call. Press and hold END / POWER to turn the phone

on and off.

Press MENU to display menus and scan options.

Press the SCROLL keys or Navigation button to scan menu options.

Press the VOLUME /SCROLL buttons to:

• adjust voice volume during conversation,

• adjust ringer volume in Standby mode,

• scroll menus, Phone Book, and Call Logs.

Getting Started

Table 2: Status / Alert Indicators

Signal Strength

Indicates current network signal strength

In Use

Indicates that the phone is in use

No Service

Indicates that the phone is outside a service area and cannot send or receive calls, or the phone is in Power Save mode.

Roaming

Displays when the phone is outside your

carrier’s coverage area and receiving service from another carrier’s network.

Battery Charge

Indicates battery charge level

Message Indicator

Indicates a new voice, page, or text message(s)

Digital

Indicates that the phone is in Digital mode. (In Analog mode, no icon displays.)

Vibrate

Indicates that the phone is on Vibrate Alert. During an incoming call, the phone vibrates and no ringer sounds

Getting Started

Table 2: Status / Alert Indicators (Continued)

The following status / alert indicators are text only:

Locked

Text display indicates Lock mode

Ringer Off

Text display indicates a ringer off status

Greeting

A personal greeting of up to 12 characters displays in Standby mode, when set.

The following indicators are both text and audible alert:

Incoming Call

Text display and ringer / vibrate alert signal incoming calls, depending on setting

Call Waiting

Text display indicates Call Waiting

Dropped / Failed Call

Text display indicates a dropped or failed call

The following indicators are audible alert only:

Minute Beep

Sounds every 60 seconds in Conversation mode, when set, beginning when the other party answers.

Service Alert

Sounds when the phone enters or leaves a service area.

Getting Started

Battery Installation, Charging, and Care

Your Samsung 2500 Series Phone package includes a partially charged, rechargeable battery so that you can use the phone immediately after it is activated.

Installing the Battery

To attach the battery to your Samsung 2500 Series Phone:

1. Hold the battery so that the metal contacts on the base of the battery line up with the metal contacts on the base of the phone.

2. Place the battery on the back of the phone with the top of the battery about 1 cm (0.25 inches) from the latch.

3. Gently slide the battery toward the top of the phone until it snaps into place.

Getting Started

TC20 Travel Charger

The TC20 Travel Charger allows you to charge your phone’s battery from a standard wall outlet. Also, using the TC20 allows you to make a phone call while the battery is charging. Here’s how to do it:

1. Make sure the battery is installed onto the phone.

2. Plug the two-pronged connector on the Travel Charger into the wall and the other end of the cable into the accessory connector at the bottom of the phone. The battery will begin charging. Easy, huh?

3. Now all you need to know is how the LED on the travel charger indicates the status of the battery charge. Here it is:

•red indicates that the battery is charging.

•green indicates that the battery is fully charged.

•yellow indicates that the battery is operating at a temperature that is too high or too low, or that the charger is not plugged in correctly. Please check the charger and battery.

4. Make a phone call anytime you’d like. The TC20 travel charger will continue charging the battery even when you are making phone calls ! Coolness !

5. For the absolute fastest charging time, turn the phone off while the battery is charging. The battery charges fastest when the phone is turned off.

Getting Started

Charging the Battery using the Optional Dual-Slot Desktop Charger

To charge the battery using the optional Dual-Slot Desktop Charger:

Note: Use only the TC20 Travel Charger or Samsung-approved Dual-Slot Desktop Charger with your Samsung 2500 Series Phone. Using the wrong charger could damage the battery.

1. Plug the power cord of the charger into a wall outlet.

2. Select one of the following three charging options:

• insert the entire phone (with battery attached) into the

front compartment of the charger

• insert a single battery (alone, not attached to the phone)

into the rear compartment of the charger.

• insert a single battery into the rear compartment and a

phone with battery into the front compartment.

When two batteries are in the charger, the batteries charge simultaneously. If you charge the battery while it is attached to the phone, the Battery Charge Indicator on the LCD screen activates.

A completely discharged standard battery recharges fully in about 3 hours, and a fully discharged extended battery recharges in about 4 hours. Leaving your phone powered on during charging or charging batteries simultaneously increases charging time. Leaving the battery in the charger once it is fully charged does not harm the battery. A green LED on the charger indicates a full battery charge.

Getting Started

Samsung 2500 Series Battery Charge Indicator

The Battery Charge Indicator displays in the upper right corner of the LCD screen and indicates four levels of charge. Three solid bars (as shown here) indicate a fully charged battery. When the battery charge level is low or empty, an empty Battery Charge Indicator (no bars displayed) flashes on the screen.

Rapid Charging using the Dual-Slot Desktop Charger

To charge your battery in the most rapid method, insert the phone and battery into the front compartment, and leave the phone off. Using this method, a standard battery charges in no more than 2 hours, and an extended battery charges in no more than 3 hours.

Caring for the Battery

Use only Samsung-approved batteries, desktop and travel chargers. These chargers maximize battery life and performance. Using other batteries or chargers may invalidate your phone / battery warranty and may damage the battery.

For proper battery care, please follow these guidelines:

• To avoid damage, charge the battery in temperatures

that range from 32°F to 104°F (0° C to 40° C).

• Do not use the battery charger in direct sunlight or in

high humidity areas (such as a bathroom).

• Never dispose of the battery by incineration (fire).

• Keep the metal contacts at the battery base clean.

Getting Started

• Do not attempt to disassemble or short-circuit the

battery, as injuries or burns may result.

• Replace the battery when it no longer provides

acceptable performance.

• To avoid injuries / burns, do not allow metal objects or

liquids to contact or short-circuit the battery terminals.

• To avoid damage, avoid storing the battery for long

periods of time, and store the battery in temperatures ranging from -4° F to 140° F (-20° C to 60° C).

Table 3: Battery Storage Temperatures

• Less than one month: -4° F to 140° F (-20° C to 60° C)

• More than one month: -4° F to 113° F (-20° C to 45° C)

Battery Disposal and Recycling

Please follow these guidelines when disposing of or recycling the battery:

• Do not dispose of the battery in a fire; the cell may

explode. Check the regulations in your area for special disposal instructions.

• Do not open or puncture the battery; the released

electrolyte is corrosive and may cause damage to the eyes and skin, and can be toxic if swallowed.

• Charge the battery in accordance with the instructions

specified in this manual.

• Return unwanted Samsung Lithium Ion batteries to your

nearest Samsung Service Center. (Call toll-free

1.888.987.HELP (4357) in the U.S. and Canada.)

Getting Started

Table 4:

Samsung 2500 Series Phone and Battery Specifications

Dual Band / Tri Mode: AMPS 800 MHz

CDMA 800 MHz CDMA 1900 MHz (PCS)

LCD Screen: 5 Lines (4 Text Lines, 1 Icon Line)

Battery Type: Standard: 1000 mAH Li-Ion

Extended: 1600 mAH Li-Ion

Antenna: Dual-Band retractable

2500 Series Phone with: Standard Battery Extended Battery

Dimensions (H x W x D): 4.8 x 1.97 x 0.95 inches 4.8 x 1.97 x 1.2 inches

146 x 54 x 25 mm 146 x 54 x 34 mm

Weight: 5.1 oz. (145 g) 5.8 oz. (165 g) Volume: 146 cc 171 cc

Talk Time: AMPS : up to 55 min up to 90 min

CDMA 800 : up to 130 min up to 210 min

CDMA 1900 : up to 130 min up to 210 min

or or

Standby Time: AMPS : up to 6.7 hours up to 10.7 hours

CDMA 800 : up to 36 hours up to 58 hours

CDMA 1900 : up to 36 hours up to 58 hours

Getting Started

Basic Operations of Your Samsung 2500 Series Phone

Power On / Off Press and hold .

Menu Scrolling Press , then , ,

, or .

Make a Call Enter the phone number, and then

press .

One Touch Voice Mail Press and hold to place a call

to your voicemail service.

Messages Menu Press in Standby Mode.

Correct Mistakes Press .

Redial Last Call Press twice to connect to the

last incoming or outgoing number.

Speed Dialing Enter the memory location, and then

press .

End Call Close the flip, or press .

Answer Call Open the flip, or press .

* Contact your carrier for voice mail service and user information.

Getting Started

Basic Operations (continued)

Save Numbers Enter phone number, press ,

and then follow screen prompts.

Incoming Calls Press , , to

review the last 10 incoming calls.

Call Logs In Standby Mode, press .

Outgoing Calls Press , , to

review the last 10 outgoing calls.

Name Search In Standby Mode, press the lower half

of .

Memory Search In Standby Mode, press the upper half

of .

Microphone Mute Press while conversing.

Ring Volume Setting In Standby Mode, press .

Getting Started

Turning on Your Samsung 2500 Series Phone

To turn on the phone, ensure your battery is charged, and then press and hold . The red LED flashes, and an alert sounds. The display updates to reflect the following conditions:

• When the phone locates digital service, the greeting,

time, and date display. You can now place and receive calls.

• If the phone cannot locate digital service, but does

locate analog service, there will be no time or date displayed.

• If the phone cannot locate service, “Searching for

Service” displays. In this case, you cannot place and receive calls. Turn off the phone, and then try again later when or where service is available.

• In Lock mode, “Locked” displays. To unlock the phone,

see “Lock Mode” on page 66.

Getting Started

Modes of Operation

Conversation Mode

You can place and answer calls only when your phone is turned on. During a call, the phone is in Conversation mode.

Standby Mode

The phone is in Standby mode when it is on, but not in use.

Power Save Mode

Your Samsung 2500 Series Phone automatically enters Power Save mode if it does not locate service 15 minutes after you turn

on the phone

Available” displays. The phone periodically “wakes up” and searches for service, but until the phone locates service, you will not be able to place or receive calls. While in Power Save mode, the phone also searches for service in response to any keypress.

Note: The Samsung 2500 Series Phone will not enter Power Save mode if it is in Analog or Analog Home only mode.

. In this case, “Power Save - No Service

Getting Started

Display Options

Your Samsung 2500 Series Phone provides several display options:

Backlight Control

When the phone is attached to the Hands-Free Car Kit, the backlight remains on (unless the phone or backlight is turned off). At other times, you can select backlight options.

To select backlight options:

1. Press to display the Main Menu.

2. Press for Display.

3. Press for Backlight.

4. Press the scroll keys to scan menu options: 10 Seconds (after last keypress), 30 Seconds (after last keypress), Flip Open, Off.

5. When the desired option displays, press to save the setting.

Own Phone Number Display

The phone number of your Samsung 2500 Series Phone displays every time you turn on the phone. You can also view your phone number during a call or from Standby Mode by doing the following:

1. Press .

2. Press for Phone Book.

3. Press for My Phone #.

4. Press to return to the previous screen.

Getting Started

Personal Greeting

You can create and display a 12-character personal greeting, which displays on the screen in Standby mode.

To create a personal greeting:

1. Press to display the Main Menu.

2. Press for Display.

3. Press for Greeting.

4. Enter your personal greeting of up to 12 characters by pressing the alphanumeric keys on the keypad. (See

“Alphabetical Character Entry” on page 28.)

5. Press to save the setting.

Version Display

You can view the software version of your phone. To view the version in Standby mode (Main Menu):

1. Press to display the Main Menu.

2. Press for Display.

3. Press for Version.

4. Press to return to the previous screen.

To view the version in Conversation mode (In Use Menu):

1. Press to display the Main Menu.

2. Press for Version.

Getting Started

Language Selection

You can display either English or French text on your phone. To select the language:

1. Press to display the Main Menu.

2. Press for Setup.

3. Press for Language.

4. Press or to toggle between English / Francais.

5. When the desired language displays, press to save the setting.

6. Press to return to the previous screen.

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