Samsung SAM52 User Manual
Samsung ER 5200 Series
SAM52
User's Manual
CRS, Inc.
2909 Anthony Lane
Minneapolis, MN 55418
(612) 781-3474
All specifications are subject to change without notice
2003, Cash Register Sales, Inc.
CRS, INC.
LIMITED WARRANTY AND DISCLAIMERS OF WARRANTY
This limited warranty has application only to buyers which buy directly from CRS, Inc.
CRS MAKES NO REPRESENTATIONS OR WARRANTIES TO BUYERS WHICH BUY THE GOODS FROM CRS DEALERS OR OTHER
PARTIES. BUYERS WHICH BUY FROM CRS DEALERS OR OTHER PARTIES SHOULD CONTACT THEM DIRECTLY FOR
INFORMATION REGARDING REPRESENTATIONS OR WARRANTIES, IF ANY.
LIMITED W A RRANTY AND DISCLAIMERS
A. Cash Register Sales, Inc., (CRS) warrants the goods sold hereunder, if properly installed, maintained, and operated under normal conditions
with competent supervision, to be free from any defects in material, operation, and workmanship for a period of ninety (90) days from the date
of the invoic e evidencing t he sale of the goods t o the buyer. The obligations of CRS, and the b uyer's SOLE AND EXCLUSIVE REMEDY
hereunder shall be limited to one of the following, at CRS's option:
(I) The replacement or rep air of any goods which are returned to CRS's plan t, transportation ch arges prepaid , and there d etermined by CRS
to be at variance with the warranty contained herein, or
(II) In the event th e goods are determin ed by CRS to be so defective as t o preclude th e correction of warranted defects by repair or
replacement, the buyer shall be entitled to a refund of the purchase price.
B. Notwithstanding any of the foregoing, CRS shall have no obligation hereunder in the event the goods become defective in whole or i n part as
a result of improper installation, maintenance, or repairs not made by CRS, unauthorized modification, or as a result of removal, improper
use, abnormal operation by the buyer, or any other misuse or mistreatment of the goods.
EXCLUSIVITY OF WARRANTY
THE WARRANTY CONTAINED HEREIN IS EXPRESSLY IN LIEU OF ANY OTHER EXPRESSED OR IMPLIED WARRANTY,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER
OBLIGATION ON THE PART OF CRS. ANY MODELS, DRAWINGS, PLANS, AFFIRMATIONS OF FACT, PROMISES, OR OTHER
COMMUNICATIONS BY ANY PARTY WITH REFERENCE TO THE PER FORMANCE OF THE GOODS SHALL NOT IN ANY WAY
MODIFY THE DISCLAIMERS OR EXPRESSED OR IMPLIED WARRANTY AS SET FORTH HEREIN. THE BUYER ACKNOWLEDGES IT
IS PURCHASING THE GOODS SOLELY ON THE BASIS OF THE COMMITMENTS OF CRS AS EXPRESSLY SET FORTH HEREIN. NO
AGENT OR OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTIES ON BEHALF OF CRS OR TO ASSUME FOR CRS ANY
OTHER LIABILITY IN CONNECTION WITH PERFORMANCE OF THE GOODS HEREUNDER.
LIMITATION OF ACTIONS AND APPLICABLE LAW
Any action resulting from any breach on the part of CRS as to the goods hereunder must be commenced within one (1) year after the cause of
action is accrued. In no event shall CRS's total liability for any or all breaches of any warranty or duty exceed the purchase price of the goods to
which the breaches relate. The rights and duties of CRS and the buyer shall be determined by the laws of the State of Minnesota, and the terms and
conditions of this warranty shall be construed and considered to have been made and performed in the State of Minnesota.
Cash Register Sales, Inc.
2003
•
Contents
Introduction 1
Overview....................................................................................................................................1
Features........................................................................................................................1
Requirements...............................................................................................................1
Installing ......................................................................................................................2
Cash Register Settings..................................................................................................3
RS-232 Option Chart...................................................................................................3
Preparing the ER-5200 for Communicatons................................................................4
Starting.......................................................................................................................................5
Navigating..................................................................................................................................6
Mouse and Keyboard...................................................................................................6
Viewing Menus and Selecting Menu Items..................................................................6
Drop-Down List Boxes................................................................................................8
Check Boxes................................................................................................................8
Option Buttons.............................................................................................................8
Scrolling.......................................................................................................................8
Interface Specifications..............................................................................................................9
Menu Functions 10
Stores........................................................................................................................................10
Creating a New Store.................................................................................................10
Selecting the Default Store.........................................................................................12
Editing Store Information..........................................................................................13
Deleting A Store ........................................................................................................13
Edit ECR Data..........................................................................................................................15
PLU File.....................................................................................................................16
Group.........................................................................................................................21
Tax.............................................................................................................................22
System Options..........................................................................................................23
Print Options..............................................................................................................24
Function Keys............................................................................................................25
Clerks.........................................................................................................................26
Logo Description .......................................................................................................27
Financial Messages....................................................................................................28
Clerk Messages..........................................................................................................29
NLU........................................................................................................................... 3 0
Tare Weights..............................................................................................................31
COM Port 1 Option....................................................................................................32
Keyboard Layout/Macros..........................................................................................33
Misc ...........................................................................................................................34
Mix and Match...........................................................................................................35
SAM52 User's Manual Contents
i
Communications...................................................................................................................... 36
Polling....................................................................................................................... 36
Send Programs to ECR (Download) ......................................................................... 38
Receive Programs from ECR (Upload)..................................................................... 39
Polling Setup File...................................................................................................... 40
Download Bitmap Image .......................................................................................... 41
Print......................................................................................................................................... 44
Daily Poll File........................................................................................................... 45
Log Files................................................................................................................... 46
PLU File.................................................................................................................... 49
PLU Range................................................................................................................ 50
Consolidated Store Report........................................................................................ 51
Remove.................................................................................................................................... 52
Old Poll Files ............................................................................................................ 52
Log Files (Upload, Download, Poll)......................................................................... 52
Utilities.................................................................................................................................... 53
Copy a Store.............................................................................................................. 53
Copy PLU File.......................................................................................................... 54
After Polling.............................................................................................................. 55
Set Auto Poll............................................................................................................. 56
Length of Polling Time ............................................................................................. 57
Backup Poll Data Files.............................................................................................. 57
Design 5200 Keyboard.............................................................................................. 58
Design Generic Keyboard......................................................................................... 59
Quit.......................................................................................................................................... 60
Appendices 61
Structure Of Stores.................................................................................................................. 61
File Definitions........................................................................................................................ 62
Sam52 PLU File Structure.......................................................................................................62
Structure Of Polling Files........................................................................................................ 64
Sample Reports ....................................................................................................................... 66
Financial Report........................................................................................................ 66
Time Report.............................................................................................................. 67
PLU Report............................................................................................................... 68
Clerk Report (Data for One Clerk Only).................................................................. 68
Group Report ............................................................................................................ 69
Troubleshooting Common Problems....................................................................................... 70
Hardware................................................................................................................... 70
Software.................................................................................................................... 70
Samsung ER 5200 Series.......................................................................................... 70
SAM52 Software....................................................................................................... 70
Cabling Diagrams.................................................................................................................... 71
Contents SAM52 User's Manual
ii
Introduction
Overview
Features
SAM52 controls the connection between a Samsung ER 5200 Series (ER-5215, ER5240, or
ER-5200) electronic cash register and an IBM compatible PC running in a Windows
95/98/2000 environment. Using SAM52 at your PC, you can:
Connect directly or via telephone modems.
Upload program files from the register to the PC.
Edit cash register programs.
Download program files to the register from the PC.
Download bitmap images for custom pre/post logos.
Poll reports from the register, save, display or print them at the PC.
Poll all stores, or individual stores.
Poll unattended at a predetermined time.
Download preamble/postamble bitmap files.
SAM52 converts polled reports to ASCII files, ready to be used by other PC applications.
Requirements
To use this utility, you must have:
Pentium 100 or faster CPU.
32 MB RAM.
150 MB minimum hard disk space available.
Dedicated serial port (RS-232C).
CD ROM drive.
VGA or SVGA display.
Windows 95 or above operating system.
US Robotics Sportster Modems are recommended for remote connections (for both PC
and ECR sites.)
SAM52 User's Manual Introduction
1
Installing
Note: The software key must be installed on the LPT port for SAM52 for Windows to run.
Software can be installed on a PC without the key, but it cannot be used.
1. Load the Sam52 program CD into your CD drive.
2. From the Windows Desktop, choose the My Computer icon.
3. Select your CD ROM drive (usually drive "D".)
4. Choose Setup, the Welcome dialog displays.
5. Click Next, the Ready to Install dialog displays.
6. Click Next, the Install Directory dialog displays.
7. Click Next, the Select Shortcut Folder dialog displays.
8. Click Next. When all files are copied, the Finished dialog displays.
9. Click Finish.
10. Click OK to restart your PC.
11. Remove the CD from the drive, your installation is complete.
Introduction SAM52 User's Manual
2
Cash Register Settings
To communicate with your Samsung ER-5200 Series ECR, you must set the RS232C port for
the PC function.
Setting the RS232C Port Options
You must select ‘PC’ as the device that is attached to the RS-232C communications port.
1. Turn the control lock to the S position.
2. Enter 8 0 and press the SBTL key.
3. Enter 5 and press the X/TIME key. (Refer to the chart RS-232C option chart that
follows.)
4. Enter 1 (the value for PC) and press the CASH key.
5. Press CASH to exit the program.
Repeat for another
Index
XTIME OPTION SBTL 0 8 CASH VALUE CASH
RS-232 Option Chart
Address Option Value Selection
1
2
3
4
5
6
7
8
9
Baud Rate
Parity
Data Bits
Stop Bits
Device Function
Initial Feeding Line KP
End Feeding Line KP
Initial Feeding Line Slip
Print Line On Guest Check
0
1
2
3
4
0
1
2
0
1
0
1
0
1
2
4
5
7
9
0 - 20
0 - 20
0 - 20
0 - 50
9600 BPS
1200 BPS
2400 BPS
4800 BPS
19200 BPS
NONE
ODD
EVEN
8 BITS
7 BITS
1 BIT
2 BIT
NONE
PC
SCALE
Receipt Printer
Not used
COIN
Pole Display
SAM52 User's Manual Introduction
3
10
11
12
Scale Type
Printer Type
Display Type
0
1
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
0
1
SAMSUNG SRP-100
EPSON TM T88-2
NCI
CAS
NONE
SRP-250
SRP-300
SRP-350
CITIZEN 3550
CITIZEN 810
CITIZEN 230
EPSON U200
EPSON U295
EPSON U300
EPSON U325
EPSON U375
STAR SP-200
STAR SP-298
STAR SP-300
STAR TSP-200
EPSON
ICD
Preparing the ER-5200 for Communicatons
The register must be ready for communications:
Connect the register directly to the PC with the appropriate cable. See “Cabling
Diagrams” on page 71.
The register power must be on.
A clerk must be signed on.
The register cannot be inside of a transaction.
The key lock can be in any position.
It is not necessary to manually place the register in PC Communications mode.
SAM52 will automatically place the register in PC Communications mode when
communications are initiated.
Introduction SAM52 User's Manual
4
Starting
1. Click the Start button, click Programs, click Sam52, and then click Sam52.exe.
2. The SAM52 main screen displays.
YOU MUST DO THIS FIRST!
Before you can attempt communications or editing, you must create at least one
store. Refer to "
After creating a store, you must Receive (Upload) information from the ECR.
Refer to "
Creating a New Store
Receive Programs from ECR (Upload)
" on page 10.
" on page 39.
SAM52 User's Manual Introduction
5
Navigating
Mouse and Keyboard
You can choose a menu, menu item, or a command by clicking on it with your mouse.
Viewing Menus and Selecting Menu Items
1. Point at a menu item with your mouse.
2. Point at your choice on the menu and click the left mouse button.
Menu Item
Menu Choices
Introduction SAM52 User's Manual
6
Cascading Menus
1. The arrow indicates additional choices cascade from the first menu.
2. Move the mouse pointer in the direction of the arrow to display additional choices.
Arrow
Cascading Menu
SAM52 User's Manual Introduction
7
Drop-Down List Boxes
Click on the arrow in the box to open the drop-down list box and display a list of
choices. Click on an item to select it. (If all the choices are not in view, scroll bars are
provided.)
Click here
Check Boxes
Click on a check box to make a selection. Click the check box again to deselect the item
Option Buttons
Click on one of the option buttons (also called radio buttons) to make a selection. Your
previous selection will pop-up when a new selection is made.
Scrolling
Move the scroll box to select the item you wish to work with. Drag the scroll box or
click the scroll arrows to find your selection.
Introduction SAM52 User's Manual
8
Interface Specifications
Communications Specifications
Asynchronous Operation
Communication Mode Half Duplex
Baud Rate Select: 2400, 4800, or 9600 BPS
Signal Level RS-232C
Character Bits 8
Parity Bits None
Stop Bits 1
Error Detection Data sum check
SAM52 User's Manual Introduction
9
Menu Functions
Stores
A store must be created before any communications or editing can take place.
Creating a New Store
1. Choose
number of stores. The Create New Store dialog displays.
Create New
from the Store menu to create a store. You can create an unlimited
Menu Functions SAM52 User's Manual
10
2. Complete the Create New Store dialog according to the Store Information table below:
Store Information
Field Name
Name
Store#
Phone#
COM Port#
Down Load
PLUs after
Polling
Deactivate
This Store
Modem Time
Out Value
Modem Initial
String
Required
/Optional
R
O
O
Description/Instructions
Enter an eight-character store name.
Enter a four digit number store number.
Enter the Phone number preceded by the letter T or P if
you intend to communicate with the register by modem.
The T is for TONE and the P is for PULSE. If you
communicate direct, leave this field blank.
R
Select the PC serial port (COM1- COM4) that you are
using for communications.
O Enter Y if you wish to download PLUs in a polling
session. When the session is finished polling, the program
will download the PLU file.
O
Select the Deactivate This Store check box if you wish the
store to be inactive.
R
Unless otherwise indicated, the default value of 99 will be
entered automatically when the store is created
O
This field is to allow you to enter any initialization
required for your modem for polling or communications.
Do not add the command prefix “AT” in this string. If you
are using the U.S. Robotics Sportster modem, it would be
good to initialize with the string S7=60. This value makes
the modem wait for up to 60 seconds to detect a carrier. If
no carrier is detected within 60 seconds after you dial, the
modem will answer back with No Carrier Detect. Do not
put into this string any E, Q or V values. The software
automatically handles these values.
Baud Rate
R
Select 9600, 4800, 2400, 1200, or 19,200. Be sure that the
rate set on the register (Port Settings) matches the store
information rate set here.
3. Click Exit to save store information.
SAM52 User's Manual Menu Functions
11
Selecting the Default Store
Click the Default Store drop-down list box to select the working store. When you have
created at least one store, the list box will display all stores created. The working store
will display in the Default Store field. All editing and programming will pertain to the
selected working store.
Default Store Drop-down list box
.
Menu Functions SAM52 User's Manual
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Editing Store Information
1. Choose
Edit
from the Stores menu to edit an existing store.
2. Refer to the "Store Information" table on page 11 to complete the Edit Store Information
dialog.
3. Click
Exit
to save store information.
Deleting A Store
1. Choose
Delete
from the Stores menu to delete the working store from you hard drive. A
warning dialog displays.
2. Click
Yes
to delete the store.
Caution: This function will erase everything that pertains to this store. Use extreme caution
with this function. Information that is deleted cannot be recovered.
SAM52 User's Manual Menu Functions
13
Edit ECR Data
From the Edit ECR Data
ER-5200 series ECR program. Remember that the options in this program allow you to edit
the same program options that you set on a standalone ER-5200 through the register's
keyboard. Detailed questions about the meaning of the register options are best answered by
referring to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-
5200/5240 Operators and Program Manual.
Note: If you did not Upload programs from the ECR, you will get a message "The file does
not exist" if you attempt to select any of these options.
Note: If you wish to create a program for a new store, you can use the "Copy a Store"
function (see page 53) and then edit the copied program to suit your needs.
menu, select a specific item to edit that part of an existing Samsung
SAM52 User's Manual Menu Functions
15
PLU File
The PLU file is maintained here. Follow the instructions on the screen, or refer to the
Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240
Operators and Program Manual for a complete description of your program options.
Choose
PLU File
dialog box displays:
from the Edit ECR Data menu. The appropriate PLU Programming
Menu Functions SAM52 User's Manual
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Editing a PLU
1. Select the PLU you wish to edit:
Type a PLU number in the PLU # field and press ENTER, or open the PLU # drop
down list box and click on the PLU you wish to edit. If necessary, use the scroll box
to view the list of PLUs in the file.
Type a PLU descriptor in the Descriptor field and press ENTER, or open the
Descriptor drop down list box and click on the PLU you wish to edit. If necessary,
use the scroll box to view the list of PLUs in the file. With the list box open, you
can type the beginning letter or letters of a PLU descriptor and PLUs beginning with
your entry will display in the box.
SAM52 User's Manual Menu Functions
17
2. Click the
Edit PLU
button to open the selection fields for editing.
3. Edit fields as necessary by moving your mouse pointer to the field you wish to edit:
Edit fields with numeric information by clicking on the field, and then entering new
data. If you are entering price data, you must use the decimal key to enter cents.
Edit fields with check boxes (such as the PRESET field) by clicking on the field to
add or remove a check.
4. Click
Save
to save changes, or click
No Save
to exit without saving changes
Note: For double-wide Characters hold down the ALT key, type 0253, then type the
character you wish to program.
Menu Functions SAM52 User's Manual
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Adding a PLU
Add
1. Click the
2. Enter the PLU number you wish to assign in the PLU # field, and then complete the
remaining fields for the new PLU. .
button. A new PLU screen opens for entries:
Fill fields requiring numeric information by clicking on the field, then entering data.
If you are entering price data, you must use the decimal key.
Fill fields with check boxes (such as the PRESET field) by clicking on the field to
add or remove a check.
3. Click
Save
to save changes, or click
No Save
to exit without saving changes
SAM52 User's Manual Menu Functions
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Deleting a PLU
1. Select the PLU you wish to delete by number or descriptor.
2. Click the
Delete PLU
button.
3. A warning dialog displays asking if you are sure you wish to delete the PLU.
4. Click
Yes
to delete the PLU; click No to abort the delete process.
Note: To delete a PLU, all totals (Z1 and Z2) for that PLU must first be cleared. PLUs will
not be deleted at the register unless there is no register activity and deleted PLUs are
downloaded.
Menu Functions SAM52 User's Manual
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