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SAM52
User Manual
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Samsung SAM52 User Manual

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Page 1
Samsung ER 5200 Series
SAM52
User's Manual
CRS, Inc.
2909 Anthony Lane
(612) 781-3474
All specifications are subject to change without notice
2003, Cash Register Sales, Inc.
Page 2
CRS, INC.
LIMITED WARRANTY AND DISCLAIMERS OF WARRANTY
This limited warranty has application only to buyers which buy directly from CRS, Inc. CRS MAKES NO REPRESENTATIONS OR WARRANTIES TO BUYERS WHICH BUY THE GOODS FROM CRS DEALERS OR OTHER
PARTIES. BUYERS WHICH BUY FROM CRS DEALERS OR OTHER PARTIES SHOULD CONTACT THEM DIRECTLY FOR INFORMATION REGARDING REPRESENTATIONS OR WARRANTIES, IF ANY.
LIMITED W A RRANTY AND DISCLAIMERS
A. Cash Register Sales, Inc., (CRS) warrants the goods sold hereunder, if properly installed, maintained, and operated under normal conditions
with competent supervision, to be free from any defects in material, operation, and workmanship for a period of ninety (90) days from the date of the invoic e evidencing t he sale of the goods t o the buyer. The obligations of CRS, and the b uyer's SOLE AND EXCLUSIVE REMEDY hereunder shall be limited to one of the following, at CRS's option:
(I) The replacement or rep air of any goods which are returned to CRS's plan t, transportation ch arges prepaid , and there d etermined by CRS
to be at variance with the warranty contained herein, or
(II) In the event th e goods are determin ed by CRS to be so defective as t o preclude th e correction of warranted defects by repair or
replacement, the buyer shall be entitled to a refund of the purchase price.
B. Notwithstanding any of the foregoing, CRS shall have no obligation hereunder in the event the goods become defective in whole or i n part as
a result of improper installation, maintenance, or repairs not made by CRS, unauthorized modification, or as a result of removal, improper use, abnormal operation by the buyer, or any other misuse or mistreatment of the goods.
EXCLUSIVITY OF WARRANTY
THE WARRANTY CONTAINED HEREIN IS EXPRESSLY IN LIEU OF ANY OTHER EXPRESSED OR IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER OBLIGATION ON THE PART OF CRS. ANY MODELS, DRAWINGS, PLANS, AFFIRMATIONS OF FACT, PROMISES, OR OTHER COMMUNICATIONS BY ANY PARTY WITH REFERENCE TO THE PER FORMANCE OF THE GOODS SHALL NOT IN ANY WAY MODIFY THE DISCLAIMERS OR EXPRESSED OR IMPLIED WARRANTY AS SET FORTH HEREIN. THE BUYER ACKNOWLEDGES IT IS PURCHASING THE GOODS SOLELY ON THE BASIS OF THE COMMITMENTS OF CRS AS EXPRESSLY SET FORTH HEREIN. NO AGENT OR OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTIES ON BEHALF OF CRS OR TO ASSUME FOR CRS ANY OTHER LIABILITY IN CONNECTION WITH PERFORMANCE OF THE GOODS HEREUNDER.
LIMITATION OF ACTIONS AND APPLICABLE LAW
Any action resulting from any breach on the part of CRS as to the goods hereunder must be commenced within one (1) year after the cause of action is accrued. In no event shall CRS's total liability for any or all breaches of any warranty or duty exceed the purchase price of the goods to which the breaches relate. The rights and duties of CRS and the buyer shall be determined by the laws of the State of Minnesota, and the terms and conditions of this warranty shall be construed and considered to have been made and performed in the State of Minnesota.
Cash Register Sales, Inc.
2003
•
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Contents
Introduction 1
Overview....................................................................................................................................1
Features........................................................................................................................1
Requirements...............................................................................................................1
Installing ......................................................................................................................2
Cash Register Settings..................................................................................................3
RS-232 Option Chart...................................................................................................3
Preparing the ER-5200 for Communicatons................................................................4
Starting.......................................................................................................................................5
Navigating..................................................................................................................................6
Mouse and Keyboard...................................................................................................6
Viewing Menus and Selecting Menu Items..................................................................6
Drop-Down List Boxes................................................................................................8
Check Boxes................................................................................................................8
Option Buttons.............................................................................................................8
Scrolling.......................................................................................................................8
Interface Specifications..............................................................................................................9
Menu Functions 10
Stores........................................................................................................................................10
Creating a New Store.................................................................................................10
Selecting the Default Store.........................................................................................12
Editing Store Information..........................................................................................13
Deleting A Store ........................................................................................................13
Edit ECR Data..........................................................................................................................15
PLU File.....................................................................................................................16
Group.........................................................................................................................21
Tax.............................................................................................................................22
System Options..........................................................................................................23
Print Options..............................................................................................................24
Function Keys............................................................................................................25
Clerks.........................................................................................................................26
Logo Description .......................................................................................................27
Financial Messages....................................................................................................28
Clerk Messages..........................................................................................................29
NLU........................................................................................................................... 3 0
Tare Weights..............................................................................................................31
COM Port 1 Option....................................................................................................32
Keyboard Layout/Macros..........................................................................................33
Misc ...........................................................................................................................34
Mix and Match...........................................................................................................35
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Communications...................................................................................................................... 36
Polling....................................................................................................................... 36
Send Programs to ECR (Download) ......................................................................... 38
Receive Programs from ECR (Upload)..................................................................... 39
Polling Setup File...................................................................................................... 40
Download Bitmap Image .......................................................................................... 41
Print......................................................................................................................................... 44
Daily Poll File........................................................................................................... 45
Log Files................................................................................................................... 46
PLU File.................................................................................................................... 49
PLU Range................................................................................................................ 50
Consolidated Store Report........................................................................................ 51
Remove.................................................................................................................................... 52
Old Poll Files ............................................................................................................ 52
Log Files (Upload, Download, Poll)......................................................................... 52
Utilities.................................................................................................................................... 53
Copy a Store.............................................................................................................. 53
Copy PLU File.......................................................................................................... 54
After Polling.............................................................................................................. 55
Set Auto Poll............................................................................................................. 56
Length of Polling Time ............................................................................................. 57
Backup Poll Data Files.............................................................................................. 57
Design 5200 Keyboard.............................................................................................. 58
Design Generic Keyboard......................................................................................... 59
Quit.......................................................................................................................................... 60
Appendices 61
Structure Of Stores.................................................................................................................. 61
File Definitions........................................................................................................................ 62
Sam52 PLU File Structure.......................................................................................................62
Structure Of Polling Files........................................................................................................ 64
Sample Reports ....................................................................................................................... 66
Financial Report........................................................................................................ 66
Time Report.............................................................................................................. 67
PLU Report............................................................................................................... 68
Clerk Report (Data for One Clerk Only).................................................................. 68
Group Report ............................................................................................................ 69
Troubleshooting Common Problems....................................................................................... 70
Hardware................................................................................................................... 70
Software.................................................................................................................... 70
Samsung ER 5200 Series.......................................................................................... 70
SAM52 Software....................................................................................................... 70
Cabling Diagrams.................................................................................................................... 71
Contents SAM52 User's Manual
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Introduction
Overview
Features
SAM52 controls the connection between a Samsung ER 5200 Series (ER-5215, ER5240, or ER-5200) electronic cash register and an IBM compatible PC running in a Windows 95/98/2000 environment. Using SAM52 at your PC, you can:
Connect directly or via telephone modems.
Upload program files from the register to the PC.
Edit cash register programs.
Download program files to the register from the PC.
Download bitmap images for custom pre/post logos.
Poll reports from the register, save, display or print them at the PC.
Poll all stores, or individual stores.
Poll unattended at a predetermined time.
Download preamble/postamble bitmap files.
SAM52 converts polled reports to ASCII files, ready to be used by other PC applications.
Requirements
To use this utility, you must have:
Pentium 100 or faster CPU.
32 MB RAM.
150 MB minimum hard disk space available.
Dedicated serial port (RS-232C).
CD ROM drive.
VGA or SVGA display.
Windows 95 or above operating system.
US Robotics Sportster Modems are recommended for remote connections (for both PC and ECR sites.)
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Installing
Note: The software key must be installed on the LPT port for SAM52 for Windows to run. Software can be installed on a PC without the key, but it cannot be used.
1. Load the Sam52 program CD into your CD drive.
2. From the Windows Desktop, choose the My Computer icon.
3. Select your CD ROM drive (usually drive "D".)
4. Choose Setup, the Welcome dialog displays.
5. Click Next, the Ready to Install dialog displays.
6. Click Next, the Install Directory dialog displays.
7. Click Next, the Select Shortcut Folder dialog displays.
8. Click Next. When all files are copied, the Finished dialog displays.
9. Click Finish.
10. Click OK to restart your PC.
11. Remove the CD from the drive, your installation is complete.
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Cash Register Settings
To communicate with your Samsung ER-5200 Series ECR, you must set the RS232C port for the PC function.
Setting the RS232C Port Options
You must select ‘PC’ as the device that is attached to the RS-232C communications port.
1. Turn the control lock to the S position.
2. Enter 8 0 and press the SBTL key.
3. Enter 5 and press the X/TIME key. (Refer to the chart RS-232C option chart that
follows.)
4. Enter 1 (the value for PC) and press the CASH key.
5. Press CASH to exit the program.
Repeat for another
Index
XTIME OPTION SBTL 0 8 CASH VALUE CASH
RS-232 Option Chart
Address Option Value Selection
1
2
3
4
5
6 7 8 9
Baud Rate
Parity
Data Bits
Stop Bits
Device Function
Initial Feeding Line KP End Feeding Line KP Initial Feeding Line Slip Print Line On Guest Check
0 1 2 3 4 0 1 2 0 1 0 1 0 1 2 4 5 7 9
0 - 20 0 - 20 0 - 20 0 - 50
9600 BPS 1200 BPS 2400 BPS 4800 BPS
19200 BPS
NONE
ODD
EVEN 8 BITS 7 BITS
1 BIT 2 BIT
NONE
PC
SCALE
Receipt Printer
Not used
COIN
Pole Display
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10
11
12
Scale Type
Printer Type
Display Type
0 1 0 1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16 17
0
1
SAMSUNG SRP-100
EPSON TM T88-2
NCI
CAS
NONE
SRP-250 SRP-300 SRP-350
CITIZEN 3550
CITIZEN 810 CITIZEN 230
EPSON U200 EPSON U295 EPSON U300 EPSON U325
EPSON U375 STAR SP-200 STAR SP-298 STAR SP-300
STAR TSP-200
EPSON
ICD
Preparing the ER-5200 for Communicatons
The register must be ready for communications:
 Connect the register directly to the PC with the appropriate cable. See “Cabling
Diagrams” on page 71.
 The register power must be on.  A clerk must be signed on.  The register cannot be inside of a transaction.  The key lock can be in any position.
It is not necessary to manually place the register in PC Communications mode. SAM52 will automatically place the register in PC Communications mode when communications are initiated.
Introduction SAM52 User's Manual
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Starting
1. Click the Start button, click Programs, click Sam52, and then click Sam52.exe.
2. The SAM52 main screen displays.
YOU MUST DO THIS FIRST!
Before you can attempt communications or editing, you must create at least one store. Refer to "
After creating a store, you must Receive (Upload) information from the ECR. Refer to "
Creating a New Store
Receive Programs from ECR (Upload)
" on page 10.
" on page 39.
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Navigating
Mouse and Keyboard
You can choose a menu, menu item, or a command by clicking on it with your mouse.
Viewing Menus and Selecting Menu Items
1. Point at a menu item with your mouse.
2. Point at your choice on the menu and click the left mouse button.
Menu Item
Menu Choices
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Cascading Menus
1. The arrow indicates additional choices cascade from the first menu.
2. Move the mouse pointer in the direction of the arrow to display additional choices.
Arrow
Cascading Menu
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Drop-Down List Boxes
Click on the arrow in the box to open the drop-down list box and display a list of choices. Click on an item to select it. (If all the choices are not in view, scroll bars are provided.)
Click here
Check Boxes
Click on a check box to make a selection. Click the check box again to deselect the item
Option Buttons
Click on one of the option buttons (also called radio buttons) to make a selection. Your previous selection will pop-up when a new selection is made.
Scrolling
Move the scroll box to select the item you wish to work with. Drag the scroll box or click the scroll arrows to find your selection.
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Interface Specifications
Communications Specifications
Asynchronous Operation Communication Mode Half Duplex Baud Rate Select: 2400, 4800, or 9600 BPS Signal Level RS-232C Character Bits 8 Parity Bits None Stop Bits 1 Error Detection Data sum check
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Menu Functions
Stores
A store must be created before any communications or editing can take place.
Creating a New Store
1. Choose number of stores. The Create New Store dialog displays.
Create New
from the Store menu to create a store. You can create an unlimited
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2. Complete the Create New Store dialog according to the Store Information table below:
Store Information
Field Name
Name
Store#
Phone#
COM Port#
Down Load
PLUs after
Polling
Deactivate
This Store
Modem Time
Out Value
Modem Initial
String
Required /Optional
R O O
Description/Instructions
Enter an eight-character store name. Enter a four digit number store number. Enter the Phone number preceded by the letter T or P if
you intend to communicate with the register by modem. The T is for TONE and the P is for PULSE. If you communicate direct, leave this field blank.
R
Select the PC serial port (COM1- COM4) that you are using for communications.
O Enter Y if you wish to download PLUs in a polling
session. When the session is finished polling, the program will download the PLU file.
O
Select the Deactivate This Store check box if you wish the store to be inactive.
R
Unless otherwise indicated, the default value of 99 will be entered automatically when the store is created
O
This field is to allow you to enter any initialization required for your modem for polling or communications. Do not add the command prefix “AT” in this string. If you are using the U.S. Robotics Sportster modem, it would be good to initialize with the string S7=60. This value makes the modem wait for up to 60 seconds to detect a carrier. If no carrier is detected within 60 seconds after you dial, the modem will answer back with No Carrier Detect. Do not put into this string any E, Q or V values. The software automatically handles these values.
Baud Rate
R
Select 9600, 4800, 2400, 1200, or 19,200. Be sure that the rate set on the register (Port Settings) matches the store information rate set here.
3. Click Exit to save store information.
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Selecting the Default Store
Click the Default Store drop-down list box to select the working store. When you have created at least one store, the list box will display all stores created. The working store will display in the Default Store field. All editing and programming will pertain to the selected working store.
Default Store Drop-down list box
.
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Editing Store Information
1. Choose
Edit
from the Stores menu to edit an existing store.
2. Refer to the "Store Information" table on page 11 to complete the Edit Store Information
dialog.
3. Click
Exit
to save store information.
Deleting A Store
1. Choose
Delete
from the Stores menu to delete the working store from you hard drive. A
warning dialog displays.
2. Click
Yes
to delete the store.
Caution: This function will erase everything that pertains to this store. Use extreme caution with this function. Information that is deleted cannot be recovered.
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Edit ECR Data
From the Edit ECR Data ER-5200 series ECR program. Remember that the options in this program allow you to edit
the same program options that you set on a standalone ER-5200 through the register's keyboard. Detailed questions about the meaning of the register options are best answered by referring to the Samsung ER-5215 Operators and Program Manual or the Samsung ER- 5200/5240 Operators and Program Manual.
Note: If you did not Upload programs from the ECR, you will get a message "The file does not exist" if you attempt to select any of these options.
Note: If you wish to create a program for a new store, you can use the "Copy a Store" function (see page 53) and then edit the copied program to suit your needs.
menu, select a specific item to edit that part of an existing Samsung
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PLU File
The PLU file is maintained here. Follow the instructions on the screen, or refer to the
Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
Choose
PLU File
dialog box displays:
from the Edit ECR Data menu. The appropriate PLU Programming
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Editing a PLU
1. Select the PLU you wish to edit:
Type a PLU number in the PLU # field and press ENTER, or open the PLU # drop down list box and click on the PLU you wish to edit. If necessary, use the scroll box to view the list of PLUs in the file.
Type a PLU descriptor in the Descriptor field and press ENTER, or open the Descriptor drop down list box and click on the PLU you wish to edit. If necessary, use the scroll box to view the list of PLUs in the file. With the list box open, you can type the beginning letter or letters of a PLU descriptor and PLUs beginning with your entry will display in the box.
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2. Click the
Edit PLU
button to open the selection fields for editing.
3. Edit fields as necessary by moving your mouse pointer to the field you wish to edit:
Edit fields with numeric information by clicking on the field, and then entering new data. If you are entering price data, you must use the decimal key to enter cents.
Edit fields with check boxes (such as the PRESET field) by clicking on the field to add or remove a check.
4. Click
Save
to save changes, or click
No Save
to exit without saving changes
Note: For double-wide Characters hold down the ALT key, type 0253, then type the character you wish to program.
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Adding a PLU
Add
1. Click the
2. Enter the PLU number you wish to assign in the PLU # field, and then complete the
remaining fields for the new PLU. .
button. A new PLU screen opens for entries:
Fill fields requiring numeric information by clicking on the field, then entering data. If you are entering price data, you must use the decimal key.
Fill fields with check boxes (such as the PRESET field) by clicking on the field to add or remove a check.
3. Click
Save
to save changes, or click
No Save
to exit without saving changes
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Deleting a PLU
1. Select the PLU you wish to delete by number or descriptor.
2. Click the
Delete PLU
button.
3. A warning dialog displays asking if you are sure you wish to delete the PLU.
4. Click
Yes
to delete the PLU; click No to abort the delete process.
Note: To delete a PLU, all totals (Z1 and Z2) for that PLU must first be cleared. PLUs will not be deleted at the register unless there is no register activity and deleted PLUs are downloaded.
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Group
You can program the descriptor and options for each group. (The number of groups is determined in the register's memory allocation, with a maximum of 99 groups.) Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
displays:
Groups
from the Edit ECR Data menu. The Group Programming dialog box
2. The current options for each group are displayed. Use the scroll box at the right to view
all of the groups; use the scroll box at the bottom to view all of the options for each group.
Edit the descriptor field by double clicking on the field, then type a new descriptor.
Edit fields with check boxes by clicking on the field to add or remove a check.
3. Click
Exit
to save changes and return to the main menu.
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Tax
Each of the 4 possible taxes can be set for an add on percentage, tax table or VAT. Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
Tax
from the Edit ECR Data menu. The appropriate Tax Rates dialog box
displays:
2. Enter the tax you wish to program in the Tax # field, or open the Tax # list box and select the tax you wish to program.
3. Select the type of tax (% Add On, Table, VAT) from the drop-down list at the Tax Type field.
4. Depending upon the type of tax selected, the appropriate fields will be activated. Enter a percentage for % Add On or VAT taxes. Fill the break point fields for tax tables.
5. Click
Exit
to save changes and return to the main menu.
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System Options
Each system option can be edited. Follow the instructions on the screen, or refer to the
Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
System Options
from the Edit ECR Data menu. The appropriate System
Options dialog box displays:
2. The current setting for each system option is displayed. Use the scroll box at the right to
view all of the system options.
Edit fields with drop-down list boxes by opening the list box and selecting from the available options.
Edit fields with check boxes by clicking on the field to add or remove a check.
3. Click
Exit
to save changes and return to the main menu.
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Print Options
Each print option can be edited. Follow the instructions on the screen, or refer to the
Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
Print Options
from the Edit ECR Data menu. The appropriate Print Options
dialog box displays:
2. The current setting for each print option is displayed. Use the scroll box at the right to view all of the print options.
Edit fields with drop-down list boxes by opening the list box and selecting from the available options.
Edit fields with check boxes by clicking on the field to add or remove a check.
3. Click
Exit
to save changes and return to the main menu.
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Function Keys
You can program the different options for each function key. Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
Function Keys
from the Edit ECR Data menu. The appropriate Function Keys
dialog box displays:
2. Use the scroll box at the bottom of the screen to select the function key you wish to
program.
3. The options for the specific function key are displayed. Make selections or changes as
necessary.
Edit the descriptor field by clicking on the field, then type a new descriptor.
Edit the Price/Rate field by clicking on the field, then entering a new price or rate, whichever is appropriate.
Edit fields with drop-down list boxes by opening the list box and selecting from the available options.
Edit fields with check boxes by clicking on the field to add or remove a check.
4. If needed, use the scroll box to select additional function keys you wish to program.
5. Click
Exit
to save changes and return to the main menu.
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Clerks
Clerk options are set here. Follow the instructions on the screen, or refer to the Samsung ER­5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
Clerks
from the Edit ECR Data menu. The appropriate Clerk Programming
dialog box displays:
2. The selections for each clerk are displayed. Make changes as needed.
Edit the descriptor field by double clicking on the field, then type a new descriptor.
Edit fields with numeric information by double clicking on the field, then enter new data.
3. Click
Exit
to save changes and return to the main menu.
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Logo Description
You can program a custom preamble, postamble and check endorsement message. You can also program unique descriptors for financial and clerk report totals. Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
Logo Descriptor
from the Edit ECR Data menu. The appropriate Logo
Programming dialog box displays:
2. Use the scroll box at the right of the screen to view all of the logo descriptor fields.
3. Edit the descriptor fields by double clicking on the field, then type a new descriptor.
4. Click
Exit
to save changes and return to the main menu.
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Financial Messages
You can also program unique descriptors for financial report totals. Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
Financial Messages
from the Edit ECR Data menu. The appropriate
Financial Messages dialog box displays:
2. Use the scroll box at the right of the screen to view all of the descriptor fields.
3. Edit the descriptor fields by double clicking on the field, then type a new descriptor.
4. Click
Exit
to save changes and return to the main menu.
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Clerk Messages
You can also program unique descriptors for clerk report totals. Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
Clerk Messages
from the Edit ECR Data menu. The appropriate Clerk
Messages dialog box displays:
2. Use the scroll box at the right of the screen to view all of the descriptor fields.
3. Edit the descriptor fields by double clicking on the field, then type a new descriptor.
4. Click
Exit
to save changes and return to the main menu.
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NLU
NLUs are fixed keys on the keyboard (like traditional department keys) that access specific PLUs.
On the default keyboard, the ER-5215 has 5 or 15 NLUs; the ER-5240 has 15 or 40 NLUs; and the ER-5200 has 117 NLUs. Each NLU key is assigned the same number PLU, i.e. NLU key number one is PLU #1. However, with this program, you can assign any PLU number you wish to any one of the NLU keys.
1. Choose
NLU
Misc
from the Edit ECR Data menu. Then from the cascading menu choose
. The appropriate NLU Programming dialog box displays:
2. Use the scroll box at the right of the screen to view all of the NLUs.
3. To edit an NLU, type the PLU number you wish the NLU to address in the appropriate field.
4. Click
Exit
to save changes and return to the main menu.
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Tare Weights
Up to 5 tare weights can be pre-programmed and entered automatically during register operations. Follow the instructions on the screen, or refer to the Samsung ER-5215
Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
Tare Weights
Misc
from the Edit ECR Data menu. Then from the cascading menu choose
. The appropriate Tare Weight Programming dialog box displays:
2. Enter a weight (up to 9.999 lbs) for each tare.
3. Click
Exit
to save changes and return to the main menu.
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COM Port 1 Option
Set options for the communications when you are connecting optional hardware to the register. Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
COM Port 1 Option
Misc
from the Edit ECR Data menu. Then from the cascading menu choose
. The appropriate Serial Port Programming dialog box displays:
2. Fill the applicable fields for the device you are using. (Be sure to select the appropriate scale, printer, or pole display type, if necessary.)
Edit fields with drop-down list boxes by opening the list box and selecting from the available options.
Edit fields with numeric information by double clicking on the field, and then enter new data.
3. Click
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Exit
to save changes and return to the main menu.
Page 36
Keyboard Layout/Macros
Each key location on the register can be programmed for any available function. Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
Misc
from the Edit ECR Data menu. Then from the cascading menu choose
Keyboard Layout/Macros
. The appropriate Keyboard Locations dialog box displays:
To Change a Key Function
The dialog box depicts the keyboard layout. The current function for each location is displayed. Use the scroll bar at the bottom and right to view all of the key positions. Yellow locations are fixed and cannot be changed. The current function for each programmable location is displayed.
To change a programmable location, open the Function Keys drop down list box and find the new function you wish to assign. Then double click on the position where you wish the function assigned.
Programming Macros
1. Each Macro can execute a series of key sequences. Select the Macro number (1-10) and
the Macro Key Sequence cell, and then select the key on the keyboard the macro is to execute, and then click the
2. To have the macro change lock postitons for the next keystroke, first select the lock
postion option button. Next, select he next Macro Sequence cell, and then click the
Macro Cell to Keylock Position
SAM52 User's Manual Menu Functions
Set Macro Cell to Keyboard Cell
command button.
button.
Set
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Misc
Here you can set a cash-in-drawer limit, machine number, and a check change limit. Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
Misc
Misc
from the Edit ECR Data menu. Then from the cascading menu choose
. The appropriate Misc Programming dialog box displays:
2. Double click on the option you wish to edit, and then enter a new value.
3. Click
Exit
to save changes and return to the main menu.
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Mix and Match
Up to 10 macros are available, each can execute up to 50 keystrokes. Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of your program options.
1. Choose
Macros
Misc
from the Edit ECR Data menu. Then from the cascading menu choose
from the Edit ECR Data menu. The appropriate Macro Programming dialog
box displays:
2. Use the scroll bar at the right to view all of the key strokes for each macro; use the scroll
bar at the bottom to view all of the 10 macros.
3. Edit, or create a new macro string by opening the appropriate drop down list box, then
selecting the function you wish to execute.
4. Click
Exit
to save changes and return to the main menu.
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Communications
Choose Samsung ER-5200 series ECR.
Communications
from the Main menu to initiate communications with a
Polling
1. Choose The SAM52 Polling dialog box will display.
Polling
from the Communications menu to connect to the store to poll reports.
Note: Polling setup file must be completed first.
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2. Complete the fields on the Polling Routine window according to the table below:
Field Name
Poll On Timer
Required /Optional
O
Description/Instructions
Select the Poll On Timer checkbox to start polling in consecutive order beginning with Poll 1 at the defined time. If not selected, polling is manual and will begin immediately.
Poll All Stores
O
Select the Poll All Stores checkbox to poll all stores. If not selected, enter an individual store to poll in the Listbox
of Stores field.
Listbox of
Stores
Timer
O
O
Select an individual store to poll if the Poll All Stores check box is not selected.
Enter the military time the polling session is to begin if unattended polling is to be done.
Session
R
Select the polling session, 0 - 2. Polling will proceed in consecutive order by session number.
3. Click the
Start Polling
button to begin polling; click
Exit
to exit the dialog box.
Note: The polling setup must be completed before a store can be polled.
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Send Programs to ECR (Download)
1. Choose
Send Programs to ECR (Download)
from the Communications menu to
send program information from the working store, to the ECR of the working store.
2. From the Download dialog box, select the program components you wish to send to the ECR. (Click
Check All
to select all components.) A check mark means the item is
selected.
3. Click the
Download
button to initiate the download to the ECR; click
Exit
to exit the window. The Status field will monitor the progress of the download for each program component. Passed will display in green when the program is successfully downloaded; Fail will display in red if the download is unsuccessful.
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Receive Programs from ECR (Upload)
1. Choose
Receive Programs from ECR (Upload)
from the Communications menu to receive program information from the ECR for the working store. When you execute this function, any program data that was on the hard disk previously will be overwritten by the new data.
2. From the Upload dialog box, select the program components you wish to send to the ECR. (Click
Check All
to select all components.) A check mark means the item is
selected.
3. Click the
Upload
button to initiate the download to the ECR; click
Exit
to exit the window. The Status field will monitor the progress of the upload for each program component. Passed will display in green when the program is successfully uploaded; Fail will display in red if the upload is unsuccessful.
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Polling Setup File
1. Choose
Polling Setup File
from the Communications menu to define the reports to be
taken when polling is initiated.
2. Click the
Session 1
Session 2
or
tabs to display the reports for the session.
3. At the heading of each column, view the type of report (i.e. X1, Z1, etc.) Then, indicate by selecting the check boxes in the column for the specific reports of that type you wish to take.
4. Click
Exit
to save changes and return to the main menu.
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Download Bitmap Image
Preparing a Graphic Logo Bitmap for an ER-5200 Series ECR
The image must be black/white bitmap, 384 x 192 pixels, and 10 Kbytes or less in size. If your bitmap file does not meet these specifications, follow the instructions below and use Microsoft Paint to format your image.
1. Open MS Paint.
2. Open the image file you wish to use.
3. Choose Attributes from the Image menu. The Attributes dialog box displays.
4. The image dimensions must be no larger than 384 pixels wide by 192 pixels high. If the image size in pixels is greater than the maximum, you must resize your image.
a. Click OK to exit the Attributes dialog. b. Select your image. (Choose Select All from the Edit menu.) c. Using the handles of the selected image, resize the image. Keep the image in the
upper left corner of the screen.
d. Choose Attributes from the Image menu. The Attributes dialog box displays
again. Enter 384 in the Width field; enter 192 in the Height field; select Pixels as the unit. Click OK to exit the dialog box.
e. Your image will be cropped to the 384 x 192 pixel size. If you cropped part of
the image you wish to keep, you can undo (Ctrl + Z) and try again. You may have to experiment a bit to resize the image inside the 384 x 192 pixel limit.
5. After the image is sized, select Black and white in the Attributes dialog.
6. Save your image and confirm that the size is 10k or less.
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Download a Graphic Logo to an ER-5200 Series ECR
1. Choose
Download Bitmap Image
from the Utilities menu. The appropriate
Download Bitmap dialog box displays:
2. Select the folder where the bitmap file you wish to use is located. Select the Pre Logo bitmap file on the left and select the Post Logo bitmap on the right.
3. Select the Download This File Pre Logo and/or Download This File Post Logo checkboxes.
4. Click the
Download
button. When the logo loads successfully, the download
completed message displays after a short delay.
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Printing the Logo Image – ER-5200 Settings Series ECR
Three addresses in Print Option Programming affect graphic logo printing: Option #28 – Add the value of 1 to address 28 if you wish to print the pre graphic logo on
the receipt. Add the value of 2 to address 28 if you wish to print the post graphic logo on the receipt.
Option #29 – Add the value of 1 to address 29 if you wish to print the pre graphic logo on
the guest check. Add the value of 2 to address 29 if you wish to print the post graphic logo on the guest check.
Option #30 – Add the value of 1 to address 30 if you wish to print your custom bitmap
instead of the default bitmap “Thank You – Your Receipt”. Add the value of 2 to address 30 if you wish to print your custom bitmap instead of the default bitmap “Call Again”.
Print Option Flowchart (P Key Lock Position)
Option #
Repeat for each Print
Option
Status
SBTL 0 4
X/TIME
CASH
SBTL
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Print
Choose
Print
from the Main menu to access the printing utilities described below.
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Daily Poll File
1. Choose
Daily Poll File
from the Print menu to print out the poll file of a given day.
The Daily Poll dialog box displays.
2. Complete the Daily Poll dialog box according to the table below:
Field Name
Polling Date
Zero Skip
Required /Optional
R
O
Select the polling date from the drop-down list box. Select the Zero Skip check box if you wish totals with
zero values skipped.
Report Type
O
Select the report type from the drop-down list box. If no report type is selected, SAM52 will display all reports for the specified date and key lock mode.
Keylock Mode
O
Select the mode of the report.. If no key lock mode is selected, SAM52 will display all reports for the specified date and report type.
Grid Lines
O
Click the Grid Lines button to print/display the selected report with or without grid lines
White/Gray
O
Click the White/Gray button to print/display the selected report with or without shaded fields.
3. Click the
Load Table
button to view the selected report.
4. With the report in view, click the
5. Click
Exit
to return to the main menu.
Print Table
Description/Instructions
button to print the report.
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Log Files
For error checking you can choose
Log File
from the Print menu to print out the upload,
download or poll log file of a given day.
Uploads
1. Choose
Log Files
from the Print menu, then choose uploads of a given day. The Upload Log File Report dialog box for the selected store displays.
Uploads
to view and/or print the
2. Type or select a date from the File Date list box.
3. Click the
4. Click the
Load Table Print Table
button to load the table for the selected file date.
button to print the table.
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Downloads
1. Choose
Log Files
from the Print menu, then choose
Downloads
to view and/or print the uploads of a given day. The Download Log File Report dialog box for the selected store displays.
2. Type or select a date from the File Date list box.
3. Click the
Load Table
button to load the table for the selected file date.
4. Click the
Print Table
button to print the table.
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Polling
1. Choose
Log Files
from the Print menu, and then choose
Polling
to view and/or print
the polling activity of a given day. The Download Log File Report dialog box for the selected store displays.
2. Select the polling date from the drop-down list box.
3. Click the
Load Table
button to view the selected file date log.
4. With the report in view, click the
5. Click
Exit
to return to the main menu.
Print Table
button to print the report.
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PLU File
1. Choose
PLU File
from the Print menu to display and print out the PLU file of the
working store. The PLU File dialog box displays.
2. Click the
Descriptor
3. Click the
4. Click
Sort by PLU #
button to view the file sorted by PLU #; click the
button to view the file sorted by descriptor.
Print File
Exit
to return to the main menu.
button to print the file.
Sort by
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PLU Range
1. Choose
PLU Range
from the Print menu to display and print out a specific range of the
PLU file of the working store. The PLU File dialog box displays.
2. Enter or select the From PLU and To PLU numbers.
3. Click the
4. Click the
Load Grid Print File
button to view the selected PLUs .
button to print the file.
5. Click
Exit
to return to the main menu.
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Consolidated Store Report
1. Choose
Consolidated Store Report
from the Print menu to display and print out the Consolidated financial, PLU and group reports for all stores. The Consolidated Store Report dialog box displays.
2. Chose the Polling Date from the drop down list for the reports you wish to consolidate.
3. Chose the Report Type (Financial, PLU, or Groups) from the drop down list for your consolidated report.
4. Click on Load Table to load the consolidated store report.
5. Click on the Grid Lines icon to toggle between displaying grid lines on the table and not.
6. Click on the White/Gray icon to toggle between showing the descriptors in white or gray.
7. Click on the Print Table icon to print the consolidated store report.
8. Click on Exit to return to the main menu.
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Remove
Old Poll Files
1. Choose Remove Old Polling Files dialog box displays.
2. Enter the date through which you want old poll files deleted. The message "FINISHED" will display when completed.
3. Click
Old Poll Files
Exit
to return to the main menu.
from the Remove menu to delete unwanted poll files. The
Log Files (Upload, Download, Poll)
1. Choose unwanted poll log files. The Remove Old Log Files dialog box will display.
Log Files (Upload, Download, Poll)
from the Remove menu to delete
2. Enter the date through which you want old log files deleted. The message "FINISHED" will display when completed.
3. Click
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52
Quit
to return to the main menu.
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Utilities
Choose
Utilities
from the Main menu to access the utilities described below.
Copy a Store
Use the Copy a Store function to create a new store with the identical attributes of an existing store.
1. Choose
Copy a Store
from the Utilities menu.
2. Select the store that you wish to copy from by clicking the Default Store field drop-down
list box.
3. Enter the name of the store you wish to create in the New Copy Store field.
4. Click the
5. Click the
SAM52 User's Manual Menu Functions
Copy
button to create a new store with identical attributes as the default store.
Exit Copy
button to return to the main menu.
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Copy PLU File
Use the Copy a PLU File function to copy a PLU file to an individual store or all stores.
1. Choose
2. Select the store that you wish to copy the PLU file from
Copy a PLU File
from the Utilities menu.
by clicking the Default Store
field drop-down list box.
3. Select the name of the store you wish the PLU file copied to Store field, or click the Copy To All Stores check box.
4. Click the
Copy
button to copy the PLU file to the selected store or all stores.
in the Copy PLU File to this
5. Click the
Exit
button to return to the main menu.
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After Polling
You can program SAM52 to send your polled files to the printer immediately after polling, or have the polled files sent automatically by e-mail to a preselected e-mail address.
1. Choose
After Polling
from the Utilities menu. The After Polling dialog box for the
selected store displays.
2. Click on the check boxes to select Printing or E-mailing the polled file after polling.
3. Select Your Internet Connection from the drop down list. All connections set up in your
PC should display for you to chose from.
4. Type in your Outgoing Mail Host Name (SMTP) in the appropriate location. If you have
trouble locating the host name, please contact your e-mail provider. The host names vary greatly depending on the provider.
5. Type in your E-mail Account Logon Name.
6. Type in your E-mail Account Password.
7. Type in your E-mail Address.
8. Type in the address you wish to send the polled reports to in the text box labled Send
File to this E-mail Address.
9. Click on Exit to return to the main menu and save your changes.
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Set Auto Poll
You can set SAM52 to automatically go into polling mode when the program is started. You can also set SAM52 to automatically close when polling is completed.
1. Choose
Set Autopoll
from the Utilities menu. The Set to Automatically Poll dialog box
displays.
2. Select the first check box if you wish to automatically poll when SAM52 is executed. Select the second check box if you wish to close SAM52 automatically when polling is completed.
3. Click
Exit
.
4. Close SAM52 and then restart it for changes to take effect.
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Length of Polling Time
You can set a time period that SAM52 will wait to successfully poll each report. Leave this value at ‘0’ unless you encounter difficulty polling.
Backup Poll Data Files
Use this utility to backup polled data files to another disk drive. Follow the screen instructons.
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Design 5200 Keyboard
This utility allows you to design and print a key legend sheet for the ER-5200 flat keyboard. If you are using a color inkjet printer and legal size paper, you can print a high-quality keyboard suitable for your installation.
1. Choose
Design 5200 Keyboard
from the Utilities menu. The appropriate Keyboard
dialog box displays:
2. The dialog box depicts the keyboard layout. Use the scroll bar at the bottom and right to view all of the key positions.
3. Move the cursor the position you wish to edit and click. Type the text for the item. The text will automatically center when a new positon is selected.
4. Click on the color samples and click on
5. Select a key position or group of key positions and click on the
Color to Default Color
6. Select a key position or group of key positions and click on the
to Default Color
7. Select a key position or group of key positions and click on the
Italize Text
Default Color
display to choose the default color. Click on one of the
OK
to set the color selected as default.
Set Cell Text Font
icon to set the cell(s) text to the color selected as default.
Set Cell Background
icon to set the cell(s) background to the color selected as default.
Bold Cell Text
icon to display the cell(s) text to Bold or Italics. Click on the icon again to
reverse the change.
8. Select a key position or group of key positions and modify the cell(s) font size with the
Font Size
9. Click on the
10. Click
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58
scroll bar.
Print Keyboard
Exit
to save changes and return to the main menu.
icon to print the keyboard.
or
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Design Generic Keyboard
This utility allows you to design and print keychecks for the ER-5215/ER-5240. If you are using a color inkjet printer, you can print a high-quality keychecks suitable for your installation.
1. Choose
Design Generic Keyboard
from the Utilities menu. The appropriate
Keyboard dialog box displays:
2. The dialog box displays a matrix of single and double size keychecks. Use the scroll bar
at the bottom and right to view the entire matrix.
3. Move the cursor the position you wish to edit and click. Type the text for the item. The
text will automatically center when a new positon is selected.
4. Click on the
color samples and click on
5. Select a key position or group of key positions and click on the
Color to Default Color
6. Select a key position or group of key positions and click on the
to Default Color
7. Select a key position or group of key positions and click on the
Italize Text
Default Color
display to choose the default color. Click on one of the
OK
to set the color selected as default.
Set Cell Text Font
icon to set the cell(s) text to the color selected as default.
Set Cell Background
icon to set the cell(s) background to the color selected as default.
Bold Cell Text
or
icon to display the cell(s) text to Bold or Italics. Click on the icon again to
reverse the change.
8. Select a key position or group of key positions and modify the cell(s) font size with the
Font Size
9. Click on the
10. Click
SAM52 User's Manual Menu Functions
scroll bar.
Print Keyboard
Exit
to save changes and return to the main menu.
icon to print the keychecks.
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Quit
Choose
Quit
from the Main menu to exit SAM52 For Windows.
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Appendices
Structure Of Stores
When you create a new store, you actually create a new sub-directory under the directory SAM52 for the store. If you create a store named BIGBOYS, the following will be created:
1. A directory named \SAM52\STORES\BIGBOYS
This directory holds all the programming files for this store.
2. A directory named \SAM52\STORES\BIGBOYS\POLL
This directory holds all the daily polling files for this store.
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File Definitions
File Extension Definition
.plu PLU .gru group .tax tax .syo system options .pro print op tion .fky function key .clk clerk .lgo logo de scription .fin financial descriptors .ckd clerk logo .mro macro .msc misc
.mm .pol (in polling folder) polled reports file .tpl (in polling folder) temporary polling file
mix and match
Sam52 PLU File Structure
Storename
<
FIELD START LENGTH
STATUS 1 1 (A,C,D) PLU# 2 4 DESCRIPTION 6 12 GROUP1 18 2 GROUP2 20 2 GROUP3 22 2 NEGATIVE ITEM 24 1 FOOD STAMP 25 1 TAX4 26 1 TAX3 27 1 TAX2 28 1 TAX1 29 1 OVERRIDE PRESET 30 1 PRESET 31 1 AUTO SCALE 32 1 SCALABLE 33 1 DISABLE 34 1 INVENTORY 35 1 GALLONAGE 36 1
>.PLU
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FIELD START LENGTH
NON-ADD# COMP 37 1 SINGLE ITEM 38 1 HASH 39 1 DISABLE PROMO 40 1 PRINT PRICE/CHECK 41 1 PRINT PRICE/RECEIPT 42 1 PRINT ON CHECK 43 1 PRINT ON DISPLAY 44 1 PRINT ON RECEIPT 45 1 COMP. CONDIMENT 46 1 CONDIMENT 47 1 Not Used 48 1 Not Used 49 1 Not Used 50 1 Not Used 51 1 Not Used 52 1 PRINT ON JOURNAL 53 1 PRESET OVER-MGT 54 1 RESET COUNTER 55 1 AUTO TARE (1-5) 56 1 LINK PLU 57 4 PRICE 61 7 STOCK 68 6 MIX & MATCH 74 2 COST 76 7 CR/LF 83 2
TOTAL REC LENGTH 84
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Structure Of Polling Files
When you poll, the session will always create a poll file with the date as the name of the file. For example, if you poll on 09-23-1996, for store BIGBOYS, the session will create a file on the hard disk named \SAM52\STORES\BIGBOYS\POLL\09231996.POL. If you poll this store a second time on the same day, it will append the data to the end of the existing file.
The structure of the poll file is as follows:
All data is ASCII.
A polling session for a store is everything that is done from the moment the PC calls the store, up to the hang-up with the store.
The first line saved to disk of any polling session is:
BIGBOYS/09-23-1996/20:12:39
The first three characters on the line is ASCII character decimal 16, a right arrow. This designates that this is the start of the polling session. The name of the store follows, a forward slash, the date, a forward slash, and the time in hours, minutes and seconds.
The last line of the entire session will be saved as:
<
END SESSION>
The last three characters of the line is ASCII character decimal 17, a left arrow. This designates that this is the end of the polling session.
If you do not define any elements in your polling session, you would have a polled file that would look something like this:
BIGBOYS/09-23-1996/20:12:39
<
END SESSION>
When you define your polling session by choosing elements in the store’s session data, the polled data will be save below line 1:
BIGBOYS/09-23-1996/20:12:39
and before the last line:
<
END SESSION>
The time and date on the first line of the session is the time and date that the session started. The second line in the file is the element that was polled. The line ends with a time and date stamp. This stamp is when the ECR was actually pre-polled. This stamp can be different than the header stamp (line 1). If the software finished pre-poll and the session ended abruptly, then next time that you poll (possibly a day later) you sill read the data sitting in the prepoll area.
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The first line saved for each element is 2 right arrow characters followed by the key lock mode, a forward slash and the report title. For example: X1/FINANCIAL
The last line saved for every element is : <
END REPORT>
This line ends with 2 left arrow characters.
All data for the given element will appear between the 2 lines with 2 arrows. Data lines do not start with any arrows.
The Clerk report will use a single arrow to designate the data pertaining to the clerk. A clerk report can have up to 99 clerks, so we have to be able to distinguish from clerk from another. See the example that follows.
Let’s say our session consisted of the two elements: X1/PLU and X1/Groups. Your file \SAM52\STORES\BIGBOYS\POLL\03172003.POL should look like this:
BIGBOYS /03-17-2003/14:26:45 X1/PLU PLU# Count Amount PLU1 0001 1.00 1.00 PLU2 0002 1.00 1.00 PLU3 0003 1.00 1.00 PLU4 0004 1.00 1.00 PLU5 0005 1.00 1.00 PLU6 0006 0.00 0.00 PLU7 0007 0.00 0.00
. . . .
Totals 5.00 5.00 <End Report> X1/GROUPS Group# Count Amount GROUP 1 5.00 5.00 GROUP 2 0.00 0.00 GROUP 3 0.00 0.00 GROUP 4 0.00 0.00 GROUP 5 0.00 0.00 GROUP 6 0.00 0.00 GROUP 7 0.00 0.00 GROUP 8 0.00 0.00 GROUP 9 0.00 0.00 GROUP 10 0.00 0.00 GROUP 11 0.00 0.00 GROUP 12 0.00 0.00 GROUP 13 0.00 0.00 GROUP 14 0.00 0.00 GROUP 15 0.00 0.00 GROUP 16 0.00 0.00 GROUP 17 0.00 0.00 GROUP 18 0.00 0.00
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GROUP 19 0.00 0.00 GROUP 20 0.00 0.00 Totals 5.00 5.00 <End Report> <End Session>
Sample Reports
Financial Report
•••CRS /03-20-2003/11:03:07
••X1/FINANCIAL
• Count Amount
+PLU TTL 47.00 280.15
-PLU TTL 0.00 0.00
ADJST TTL 47.00 280.15 NONTAX 37 259.19 TAX1 SALES 0 20.96 TAX2 SALES 0 0.00 TAX3 SALES 0 0.00 TAX4 SALES 0 0.00 TAX1 0 0.00 TAX2 0 0.00 TAX3 0 0.00 TAX4 0 0.00 XMPT1 SALES 0 0.00 XMPT2 SALES 0 0.00 XMPT3 SALES 0 0.00 XMPT4 SALES 0 0.00 EATIN TTL 2 2.00 TAKEOUT TTL 0 0.00 DRTHRU TTL 0 0.00 % 1 0 0.00 % 2 0 0.00 % 3 0 0.00 % 4 0 0.00 % 5 0 0.00 NET SALE 20 280.15 CREDIT TAX1 0 0.00 CREDIT TAX2 0 0.00 CREDIT TAX3 0 0.00 CREDIT TAX4 0 0.00 FD/S CREDIT 0 0.00 RETURN 2 -6.00 ERROR CORR 0 0.00 PREVIOUS VD 1 -1.00 VOID MODE 0 0.00 CANCEL 2 10.00 GROSS SALES 0 286.15 CASH SALES 14 56.95 CHECK SALES 1 200.00 R/A 1 1 29.99 R/A 2 0 0.00 R/A 3 0 0.00 P/O 1 1 -5.00 P/O 2 0 0.00 P/O 3 0 0.00 HASH TTL 0 0.00 AUDACTION 2 -6.00 NOSALE 1 0 CASH-IN-D 15 51.95 CHECK-IN-D 2 229.99 FD/S-IN-D 0 0.00 CHG1-IN-D 3 8.20 CHG2-IN-D 2 15.00 CHG3-IN-D 0 0.00 CHG4-IN-D 0 0.00
CHG5-IN-D 0 0.00
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CHG6-IN-D 0 0.00 CHG7-IN-D 0 0.00
CHG8-IN-D 0 0.00 CHG1 SALES 3 8.20 CHG2 SALES 2 15.00 CHG3 SALES 0 0.00 CHG4 SALES 0 0.00 CHG5 SALES 0 0.00 CHG6 SALES 0 0.00 CHG7 SALES 0 0.00 CHG8 SALES 0 0.00 FOREIGN 1 0 0.00 FOREIGN 2 0 0.00 FOREIGN 3 0 0.00 FOREIGN 4 0 0.00 DRWR TTL 22 305.14 PROMO 0 0.00 WASTE 0 0.00 TIP 0 0.00 TRAIN TTL 0 0.00 BAL FORWARD 0 0.00 GUESTS 0 0.00 P/BAL 0 0.00 CHECKS PAID 0 0.00 SERVICE 0 0.00 MIX&MATCH 0 0.00 PAYMENT TTL 0 0.00 OPEN CHK TTL 0 0.00 GRAND TOTAL 0 286.15 <End Report>••
Time Report
••X1/TIME
•Hour Count Amount 00:00 - 00:59 0 0.00 01:00 - 01:59 0 0.00 02:00 - 02:59 0 0.00 03:00 - 03:59 0 0.00 04:00 - 04:59 0 0.00 05:00 - 05:59 0 0.00 06:00 - 06:59 0 0.00 07:00 - 07:59 0 0.00 08:00 - 08:59 0 0.00 09:00 - 09:59 0 0.00 10:00 - 10:59 9 222.20 11:00 - 11:59 9 57.95 12:00 - 12:59 0 0.00 13:00 - 13:59 0 0.00 14:00 - 14:59 0 0.00 15:00 - 15:59 2 0.00 16:00 - 16:59 0 0.00 17:00 - 17:59 0 0.00 18:00 - 18:59 0 0.00 19:00 - 19:59 0 0.00 20:00 - 20:59 0 0.00 21:00 - 21:59 0 0.00 22:00 - 22:59 0 0.00 23:00 - 23:59 0 0.00 TOTALS 20 280.15 <End Report>••
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PLU Report
••X1/PLU
•PLU# Count Amount
BLT 0001 6.00 7.99 HAMBURGER 0002 4.00 4.19 PLU3 0003 2.00 3.00 PLU4 0004 3.00 6.00 PLU5 0005 1.00 10.00 PLU6 0006 0.00 0.00 PLU7 0007 3.00 0.00 LEINENKUGEL 0008 4.00 10.99 MOOSEHEAD 0009 4.00 0.99 NO MAYO 0010 0.00 0.00 MEDIUM WELL 0011 0.00 0.00 LETTUCE 0012 0.00 0.00 TOMATO 0013 0.00 0.00 PLU14 0014 0.00 0.00 PLU15 0015 0.00 0.00 PLU16 0016 0.00 0.00 PLU17 0017 1.00 0.00 PLU18 0018 3.00 5.99 PLU19 0019 0.00 0.00 PLU20 0020 0.00 0.00 PLU21 0021 0.00 0.00 PLU22 0022 0.00 0.00 PLU23 0023 0.00 0.00 PLU24 0024 0.00 0.00 PLU25 0025 0.00 0.00 PLU26 0026 2.00 6.00 PLU27 0027 0.00 0.00 LARGE PIZZA 0028 0.00 0.00 PEPPERONI 0029 0.00 0.00 MUSHROOM 0030 0.00 0.00 <End Report>••
Clerk Report
(Data for One Clerk Only)
••X1/CLERK
•Clerk# 1 CLERK 1 Count Amount
NET SALE 20 280.15 NONTAX 37 259.19 TAX1 SALES 0 20.96 TAX2 SALES 0 0.00 TAX3 SALES 0 0.00 TAX4 SALES 0 0.00 TAX1 0 0.00 TAX2 0 0.00 TAX3 0 0.00 TAX4 0 0.00 XMPT1 SALES 0 0.00 XMPT2 SALES 0 0.00 XMPT3 SALES 0 0.00 XMPT4 SALES 0 0.00 EATIN TTL 2 2.00 TAKEOUT TTL 0 0.00 DRTHRU TTL 0 0.00 % 1 0 0.00 % 2 0 0.00 % 3 0 0.00 % 4 0 0.00 % 5 0 0.00 CREDIT TAX1 0 0.00 CREDIT TAX2 0 0.00 CREDIT TAX3 0 0.00 CREDIT TAX4 0 0.00 FD/S CREDIT 0 0.00 RETURN 2 -6.00 ERROR CORR 0 0.00 PREVIOUS VD 1 -1.00 VOID MODE 0 0.00 CANCEL 2 10.00 GROSS SALES 0 286.15
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CASH SALES 14 56.95 CHECK SALES 1 200.00 R/A 1 1 29.99 R/A 2 0 0.00 R/A 3 0 0.00 P/O 1 1 -5.00 P/O 2 0 0.00 P/O 3 0 0.00 HASH TTL 0 0.00 CASH-IN-D 15 51.95 CHECK-IN-D 2 229.99 FD/S-IN-D 0 0.00 CHG1 SALES 3 8.20 CHG2 SALES 2 15.00 CHG3 SALES 0 0.00 CHG4 SALES 0 0.00 CHG5 SALES 0 0.00 CHG6 SALES 0 0.00 CHG7 SALES 0 0.00 CHG8 SALES 0 0.00 FOREIGN 1 0 0.00 FOREIGN 2 0 0.00 FOREIGN 3 0 0.00 FOREIGN 4 0 0.00 DRWR TTL 22 305.14 PROMO 0 0.00 WASTE 0 0.00 TIP 0 0.00 TRAIN TTL 0 0.00 BAL FORWARD 0 0.00 GUESTS 0 0.00 P/BAL 0 0.00 CHECKS PAID 0 0.00 SERVICE 0 0.00 NOSALE 1 0 MIX&MATCH 0 0 PAYMENT TTL 0 0
Group Report
••X1/GROUPS
•Group# Count Amount GROUP 1 47.00 280.15 GROUP 2 0.00 0.00 GROUP 3 0.00 0.00 GROUP 4 0.00 0.00 GROUP 5 0.00 0.00 GROUP 6 0.00 0.00 GROUP 7 0.00 0.00 GROUP 8 0.00 0.00 GROUP 9 0.00 0.00 GROUP 10 0.00 0.00 GROUP 11 0.00 0.00 GROUP 12 0.00 0.00 GROUP 13 0.00 0.00 GROUP 14 0.00 0.00 GROUP 15 0.00 0.00 GROUP 16 0.00 0.00 GROUP 17 0.00 0.00 GROUP 18 0.00 0.00 GROUP 19 0.00 0.00 GROUP 20 0.00 0.00 Totals 47.00 280.15 <End Report>••
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Troubleshooting Common Problems
Hardware
Refer to "Cabling Diagrams" on page 71 to verify that your direct or modem connection cable is configured properly.
Verify that the hardware key is in place. SAM52 will not start if the key is not found. In addition, SAM52 will check for the key at various times during an edit/polling session. If the key is loose, or has been removed, the program will shut down.
Note: US Robotics Sportster Modems are recommended for remote connections (for both PC and ECR sites).
Software
Verify that register software and SAM52 versions are compatible. Due to changes in program structures between various register versions, incompatibility issues may arise.
Samsung ER 5200 Series
The register port must be set for PC communication. (See Service Mode RS232C port programming.)
A clerk must be signed on.
Verify that the port settings at the ER-5200 are all default (9600 BAUD, NO PARITY, 8 DATA BITS, 1 STOP BIT) and that SAM52 is set the same.
SAM52
Appendices SAM52 User's Manual
70
Software
Create a new store by selecting New Store" on page 10.
Set the correct Communication Port and BAUD rate. Be sure that the BAUD rate is identical to that set in the register port.
Only enter a phone number here if you are using a modem to poll data.
If your PC is using any Microsoft Windows operating systems or any software application that has a communications-port configured, (for example a modem, mouse or other device) you may have to check on these settings to make sure there is not a conflict on the same communications port.
Enter information in the Modem Initial String field only if you have a modem that needs to be properly configured to communicate.
Verify that store files are uploaded in SAM52. You must Receive (Upload) information from the ECR. Refer to "Receive Programs from ECR (Upload)" on page 39.
If problems persist, try rebooting the PC. If you have trouble loading a program from SAM52 to a register, be sure the register
memory allocation is set large enough for each file.
Create New
from the
Stores
menu. See "Creating a
Page 74
Cabling Diagrams
You can configure cables yourself with the diagram provided here, or you can order the appropriate cables from CRS Parts at 1-800-333-4949.
Direct Connection
Samsung
DB-9M
DCD1 RXD2
TXD3 DTR4 GND5 DSR6
RTS7
CTS8 VCC9
Samsung
DB-9M
DCD1
Part # 522035
PC
DB-9F
1DCD 2RXD
3TXD
4DTR
5GND
6DSR
7RTS 8CTS
9RI
Modem Connection Part # 522034
MODEM
DB-25M
1ChGND
Part # 522038
Samsung
DB-9M
DCD1 RXD2
TXD3 DTR4 GND5 DSR6
RTS7
CTS8 VCC9
PC Modem
DCD
PC
DB-25F
1ChGND
2TXD 3RXD 4RTS 5CTS
6DSR 7GND 8DCD
20DTR
DB-25M
1ChGND
RXD2
TXD3 DTR4 GND5 DSR6
RTS7
CTS8 VCC9
2TXD
3RXD
4RTS 5CTS
6DSR
7GND
8DCD
20DTR
RXD TXD
DTR GND DSR
RTS
CTS VCC
2TXD
3RXD
4RTS
5CTS 6DSR 7GND 8DCD
20DTR
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