Samsung S24C770T User Manual
Touchscreen monitor
User Manual
S24C770
The color and the appearance may differ depending on the
product, and the specifications are subject to change without
prior notice to improve the performance.
BN46-00341A-03
Table of contents
Before Using the Product
Copyright 4
Securing the Installation Space 5
Precautions for storage 5
Safety Precautions 5
Symbols 5
Cleaning 6
Electricity and Safety 6
Installation 7
Operation 9
Correct posture to use the product 12
Tilting the product 12
Preparations
Checking the Contents 13
Removing the Packaging 13
Checking the Components 14
Parts 15
Front Buttons 15
Reverse Side 16
Adjusting the Product Tilt 17
Anti-theft Lock 18
Using MagicTune Touch
About MagicTune Touch 19
Requirements 19
Installing/Uninstalling MagicTune Touch
(Windows) 20
Installation 20
Uninstallation 20
Installing MagicTune Touch (Mac) 20
Installation 20
Using a touchscreen monitor
Touchscreen monitor 21
Requirements 21
Read below before using the product 21
Connecting the touchscreen monitor 22
Connecting to a PC 22
Connecting to a laptop or tablet PC 22
Configuring the touchscreen monitor
settings 23
Accessing the calibration menu 23
Calibration 25
Configuring the touchscreen monitor settings
from a Mac 27
Installing Touch Base 27
Notes 29
Connecting and Using a Source
Device
Before Connecting 30
Pre-connection Checkpoints 30
Connection Using an HDMI Cable 31
Connecting to a PC 31
Connecting to a Video Device 31
Connection Using an HDMI-DVI Cable 32
Connecting to a PC 32
Connecting to a Video Device 32
Connecting to an Audio System 33
Connecting the Power 33
Changing the Resolution 34
Changing the Resolution on Windows 7 34
Changing the Resolution on Windows 8 34
OSD menu
Exiting from the menu 35
Adjusting the brightness 35
Controlling the screen 28
Basic touch functions 28
Changing the screen size 36
In PC mode 36
2
Table of contents
In AV mode 36
Configuring the HDMI black level 37
Enabling/disabling the off timer 37
Enabling PC or AV mode 38
Adjusting the volume 38
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Center 39
Testing the Product 39
Checking the Resolution and Frequency 39
Check the followings. 40
Q & A 43
Specifications
Appendix
Contact SAMSUNG WORLD WIDE 49
Responsibility for the Pay Service(Cost to
Customers) 57
Not a product defect 57
A Product damage caused by customer's fault 57
Others 57
Correct Disposal 58
Correct Disposal of This Product (Waste Electrical &
Electronic Equipment) 58
Correct disposal of batteries in this product 58
License 59
Terminology 60
General 44
PowerSaver 46
Preset Timing Modes 47
3
Chapter 01
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
ⓒ 2013 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•
An administration fee may be charged if either
-
(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
-
(b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
•
The amount of such administration charge will be advised to you before any work or home visit is carried out.
4
Securing the Installation Space
Ensure some space around the product for ventilation. An internal temperature rise may cause fire and
damage the product. Be sure to allow the amount of space as shown below or greater when installing
the product.
―
The exterior may differ depending on the product.
10 cm
10 cm
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
10 cm 10 cm
10 cm
Precautions for storage
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used
nearby.
―
Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product
(Service fee will be charged.)
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been
included with this product.
Symbols
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
5
Cleaning
Electricity and Safety
―
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―
Take the following steps when cleaning.
―
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Power off the product and computer.
1
Disconnect the power cord from the product.
2
―
Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
To clean the product screen, spray LCD cleaning solution onto a soft
3
cloth. Wipe stains using the cloth.
―
!
Cleaning solution or a cloth that contains abrasives may damage the
touch screen.
•
Do not spray cleaning solution directly onto the touch
screen. The cleaning solution may soak into the touch
screen.
Wet a soft and dry cloth in water and wring thoroughly to clean the
4
exterior of the product.
Connect the power cord to the product when cleaning is finished.
5
Power on the product and computer.
6
―
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•
An electric shock or fire may result.
Do not use multiple products with a single power socket.
•
Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock
may result.
Insert the power plug all the way in so it is not loose.
•
An unsecure connection may cause a fire.
!
Connect the power plug to a grounded power socket (type 1 insulated
devices only).
•
An electric shock or injury may result.
!
6
Do not bend or pull the power cord with force. Be careful not to leave the
power cord under a heavy object.
•
Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•
A fire or electric shock may result.
!
Installation
Hold the plug when disconnecting the power cord from the power socket.
•
An electric shock or fire may result.
Warning
Clean any dust around the pins of the power plug or the power socket with
a dry cloth.
•
A fire may result.
!
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF
THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•
A fire may result.
Caution
!
!
Do not disconnect the power cord while the product is being used.
•
The product may become damaged by an electric shock.
Only use the power cord provided with your product by Samsung. Do not
use the power cord with other products.
•
A fire or electric shock may result.
Keep the power socket where the power cord is connected unobstructed.
•
The power cord must be disconnected to cut off power to the product
when an issue occurs.
Have a technician install the wall-mount hanger.
•
Installation by an unqualified person can result in an injury.
•
Only use approved cabinets.
!
Do not install the product in poorly ventilated spaces such as a bookcase or
closet.
•
An increased internal temperature may cause a fire.
Install the product at least 10cm away from the wall to allow ventilation.
•
An increased internal temperature may cause a fire.
!
7
Keep the plastic packaging out of the reach of children.
•
Children may suffocate.
Caution
Do not drop the product while moving.
•
Product failure or personal injury may result.
!
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.)
•
The product may fall and become damaged and/or cause an injury.
•
Using the product in an area with excess vibration may damage the
!
Do not set down the product on its front.
•
The screen may become damaged.
product or cause a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture
(water drips, etc.), oil, or smoke.
•
A fire or electric shock may result.
!
Do not expose the product to direct sunlight, heat, or a hot object such as a
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
•
The product may fall and become damaged and/or cause an injury.
•
Install the product only on cabinets or shelves of the right size.
stove.
•
The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
•
The product may fall and injure children.
•
As the front is heavy, install the product on a flat and stable surface.
!
Set down the product gently.
•
Product failure or personal injury may result.
Installing the product in an unusual place (a place exposed to a lot of fine
particles, chemical substances or extreme temperatures, or an airport
or train station where the product should operate continuously for an
Edible oil, such as soybean oil, can damage or deform the product. Do not
install the product in a kitchen or near a kitchen counter.
SAMSUNG
!
extended period of time) may seriously affect its performance.
•
Be sure to consult Samsung Customer Service Center if you want to
install the product at such a place.
8
Operation
Warning
Do not leave heavy objects or items that children like (toys, sweets, etc.) on
top of the product.
•
The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.
There is a high voltage inside the product. Never disassemble, repair or
modify the product yourself.
•
A fire or electric shock may result.
•
Contact Samsung Customer Service Center for repairs.
!
Before moving the product, turn off the power switch and disconnect the
power cable and all other connected cables.
•
Damage to the cord may result in a fire or electric shock.
!
If the product generates abnormal sounds, a burning smell or smoke,
disconnect the power cord immediately and contact Samsung Customer
Service Center.
•
An electric shock or fire may result.
!
Do not let children hang from the product or climb on top of it.
•
Children may become injured or seriously harmed.
If the product is dropped or the outer case is damaged, turn off the power
switch and disconnect the power cord. Then contact Samsung Customer
Service Center.
•
Continued use can result in a fire or electric shock.
!
!
GAS
During a lightning or thunderstorm, power off the product and remove the
power cable.
•
A fire or electric shock may result.
Do not drop objects on the product or apply impact.
•
A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable.
•
Product failure, an electric shock or fire may result from a damaged
cable.
If a gas leakage is found, do not touch the product or power plug. Also,
ventilate the area immediately.
•
Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
•
Product failure, an electric shock or fire may result from a damaged
cable.
9
Do not use or keep combustible spray or an inflammable substance near
the product.
•
An explosion or fire may result.
!
Ensure the vents are not blocked by tablecloths or curtains.
•
An increased internal temperature may cause a fire.
100
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
that burn easily (paper, matches, etc) into the product (via the vent or input/
output ports, etc).
•
Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Center.
•
Product failure, an electric shock or fire may result.
Caution
!
-_-
!
!
Leaving the screen fixed on a stationary image for an extended period of
time may cause afterimage burn-in or defective pixels.
•
Activate power-saving mode or a moving-picture screen saver if you
will not be using the product for an extended period of time.
Disconnect the power cord from the power socket if you do not plan on
using the product for an extended period of time (vacation, etc).
•
Dust accumulation combined with heat can cause a fire, electric shock
or electric leakage.
Use the product at the recommended resolution and frequency.
•
Your eyesight may deteriorate.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product.
•
Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Center.
•
Product failure, an electric shock or fire may result.
Do not hold the product upside-down or move it by holding the stand.
•
The product may fall and become damaged or cause an injury.
Looking at the screen too close for an extended period of time can
deteriorate your eyesight.
!
Do not use humidifiers or stoves around the product.
•
A fire or electric shock may result.
10
Rest your eyes for more than 5 minutes for every 1 hour of product use.
•
Eye fatigue will be relieved.
!
Do not touch the screen when the product has been turned on for an
extended period of time as it will become hot.
Store small accessories out of the reach of children.
!
Exercise caution when adjusting the product angle or stand height.
•
Your hand or finger may get stuck and injured.
•
Tilting the product at an excessive angle may cause the product to fall
!
and an injury may result.
Do not place heavy objects on the product.
•
Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too high.
•
Having the sound too loud may damage your hearing.
11
Correct posture to use the product
Use the product in the correct posture as follows:
•
Straighten your back.
•
Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the
screen. Keep your eyes directly in front of the screen.
•
Adjust the angle so light does not reflect on the screen.
•
Keep your forearms perpendicular to your upper arms and level with the back of your hands.
•
Keep your elbows at about a right angle.
•
Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels
attached to the floor, and your arms lower than your heart.
Tilting the product
The product can be tilted according to the user's preference. At some angles, light may reflect due to an
external light source. It is recommended to use the product upright to minimize reflection. The touched
location may not be accurate and is dependent on the user's eye level.
―
An accurate touch position can be obtained if your eye is level with the touched location on the
screen.
12
Chapter 02
Preparations
Checking the Contents
Removing the Packaging
―
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Open the packaging box. Be careful not to damage the product when you open the packaging
1
with a sharp instrument.
Remove the styrofoam from the product.
2
Check the components and remove the styrofoam and plastic bag.
3
―
This image is for reference only.
Store the box in a dry area so that it can be used when moving the product in the future.
4
13
Checking the Components
-
Contact the vendor where you
purchased the product if any
components are missing.
-
The appearance of the components and
items sold separately may differ from the
image shown.
-
Components may vary depending on the
country.
Components
Quick setup guide Warranty card
(Not available in some
locations)
DC power adapter Cleaning cloth HDMI cable (P.31)
User manual Power cord (P.33)
Items sold separately
USB (PC) cable (P. 22)
-
The following items can be purchased
at your nearest retailer.
HDMI-DVI cable (P. 32)
14
Parts
Front Buttons
―
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve
quality.
―
Press one of the four buttons, other than the power button, found at the bottom right front of the product. The key guide
will appear.
Icons Description
A
Key guide
A
Speaker
Display the OSD menu page.
Display the volume control menu page.
Change the input source (HDMI 1 or HDMI 2).
Turn the power on or off.
The power indicator will be lit when the product is operating normally.
―
For details on the power-saving function, refer to “Power-saving Function
(page 46)” in the product specifications.
―
To reduce power consumption, it is best to remove the power cable when
not using the product for an extended period of time.
Connect a source device to the product using an HDMI cable to enable sound.
―
Speakers are located on both sides of the product.
15
Reverse Side
DC 14V
―
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve
quality.
Port Description
Connect to a DC power adapter.
DC 14V USB (PC)
HDMI IN 1
HDMI IN 2
HDMI IN 1 HDMI IN 2
USB (PC)
Connect to a source device using an HDMI or HDMI-DVI cable.
To use the touch function of the product, connect the USB (PC) port on the
product to a USB port on a PC using the USB (PC) cable provided with the
product.
―
Only a PC can be connected to the port.
Connects to the audio of a source device.
16
Adjusting the Product Tilt
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
3° ~ 5° 53° ~ 57°
•
You can adjust the product tilt.
•
Grasp the top center of the product with your hand, then push or pull the product to tilt.
17
Anti-theft Lock
―
An anti-theft lock allows you to use the product securely even in public places.
―
The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.
To lock an anti-theft locking device:
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
1
Put one end of the cable through the loop on the other end.
2
Insert the locking device into the anti-theft lock slot at the back of the product.
3
Lock the locking device.
4
-
An anti-theft locking device can be purchased separately.
-
Refer to the user guide provided with your anti-theft locking device for details.
-
Anti-theft locking devices can be purchased at electronics retailers or online.
18
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