Samsung S24C350HL User Manual

User Manual

S19C350NW

S22C350B S22C350H S23C340H S23C350B

S23C350H S24C340HL S24C350BL S24C350HL

S24C350H

S27C350H

The color and the appearance may differ depending on

the product, and the specifications are subject to

change without prior notice to improve the performance.

BN46-00312A-0

BEFORE USING THE

PRODUCT

PREPARATIONS 22 Checking the Contents

10 Copyright

10 Icons used in this manual

11 Cleaning

12 Securing the Installation Space 12 Precautions for storage

13 Safety Precautions

13 Symbols for safety precautions

14 Electricity and Safety

15 Installation and Safety 17 Operation

21 Correct posture to use the product

22 Removing the Packaging

23 Checking the Components

24 Parts (S19C350NW)

24 Frontal Button

25 Direct Key guide 26 Function Key Guide

28 Parts

(S22C350B / S23C350B / S24C350BL / S22C350H / S23C340H / S23C350H / S24C340HL / S24C350H / S24C350HL / S27C350H)

28 Frontal Button 30 Direct Key guide

31 Function Key Guide

33 Reverse Side (S19C350NW) 34 Reverse Side (S22C350B / S23C350B /

S24C350BL)

35 Reverse Side (S22C350H / S23C340H /

S23C350H / S24C340HL / S24C350H / S24C350HL / S27C350H)

Table Of Contents

36 Installation

36 Attaching the Stand

37 Removing the Stand

38 Adjusting the Product Tilt 39 Anti-theft Lock

CONNECTING AND USING

A SOURCE DEVICE

40 Before Connecting

40 Pre-connection Checkpoints

40 Connecting the Power

41 Connecting and Using a PC

41 Connection Using the D-SUB Cable (Analog

Type)

42 Connection Using the DVI Cable (S22C350B /

S23C350B / S23C350BL)

42 Connection Using an DVI-HDMI Cable

(S22C350B / S23C350B / S23C350BL)

43 Connection Using an HDMI Cable (S22C350H /

S23C340H / S23C350H /S24C340HL / S24C350H / S24C350HL / S27C350H)

43 Connection Using an HDMI-DVI Cable

(S22C350H / S23C340H / S23C350H / S24C340HL / S24C350H / S24C350HL / S27C350H)

44 Connecting to Headphones or Speakers

(S22C350H / S23C340H / S23C350H / S24C340HL / S24C350H / S24C350HL /

S27C350H) 44 Tidying Up the Connected Cables

45 Changing the sound settings on Windows

46 Driver Installation 47 Setting Optimum Resolution

48 Changing the Resolution Using a PC

SCREEN SETUP

(S19C350NW)

52 Brightness

52 Configuring Brightness

53 Contrast

53 Configuring Contrast

Table Of Contents

54 Sharpness

54 Configuring Sharpness

55 SAMSUNG MAGIC Bright

55 Configuring SAMSUNG MAGIC Bright

56 SAMSUNG MAGIC Angle

56 Configuring SAMSUNG MAGIC Angle

57 SAMSUNG MAGIC Upscale

57 Configuring SAMSUNG MAGIC Upscale

58 Image Size

58 Changing the Image Size

SCREEN SETUP

(S22C350B / S23C350B /

S24C350BL)

59 H-Position & V-Position

59 Configuring H-Position & V-Position

60 Coarse

60 Adjusting Coarse

61 Fine

61 Adjusting Fine

62 Brightness

62 Configuring Brightness

63 Contrast

63 Configuring Contrast

64 Sharpness

64 Configuring Sharpness

65 SAMSUNG MAGIC Bright

65 Configuring SAMSUNG MAGIC Bright

66 SAMSUNG MAGIC Angle

66 Configuring SAMSUNG MAGIC Angle

67 SAMSUNG MAGIC Upscale

67 Configuring SAMSUNG MAGIC Upscale

Table Of Contents

68 Image Size

68 Changing the Image Size

70 H-Position & V-Position

70 Configuring H-Position & V-Position

71 Coarse

71 Adjusting Coarse

72 Fine

72 Adjusting Fine

SCREEN SETUP

(S22C350H / S23C340H / S23C350H / S24C340HL / S24C350H / S24C350HL /

S27C350H)

73 Brightness

73 Configuring Brightness

74 Contrast

74 Configuring Contrast

75 Sharpness

75 Configuring Sharpness

76 SAMSUNG MAGIC Bright

76 Configuring SAMSUNG MAGIC Bright

78 SAMSUNG MAGIC Angle

78 Configuring SAMSUNG MAGIC Angle

79 SAMSUNG MAGIC Upscale

79 Configuring SAMSUNG MAGIC Upscale

80 Image Size

80 Changing the Image Size

82 HDMI Black Level

82 Configuring the HDMI Black Level Settings

83 H-Position & V-Position

83 Configuring H-Position & V-Position

84 Coarse

84 Adjusting Coarse

Table Of Contents

85 Fine

85 Adjusting Fine

CONFIGURING TINT 86 Red

86 Configuring Red

87 Green

87 Configuring Green

88 Blue

88 Configuring Blue

89 Color Tone

89 Configuring the Color Tone Settings

90 Gamma

90 Configuring Gamma

COORDINATING OSD 91 Language

91 Changing the Language

92 Menu H-Position & Menu V-Position

92 Configuring Menu H-Position & Menu V-

Position

93 Display Time

93 Configuring Display Time

94 Transparency

94 Changing Transparency

SETUP AND RESET

95 Reset

(S19C350NW)

95 Initializing Settings (Reset)

96 Eco Saving

96 Configuring Eco Saving

97 Off Timer

97 Configuring Off Timer

Table Of Contents

98 Turn Off After

98 Configuring Turn Off After

99 Key Repeat Time

99 Configuring Key Repeat Time

100 Power LED On

100 Configuring Power LED On

SETUP AND RESET

(S22C350B / S23C350B /

S24C350BL)

101 Reset

101 Initializing Settings (Reset)

102 Eco Saving

102 Configuring Eco Saving

103 Off Timer

103 Configuring Off Timer

104 Turn Off After

104 Configuring Turn Off After

105 PC/AV Mode

105 Configuring PC/AV Mode

106 Key Repeat Time

106 Configuring Key Repeat Time

107 Source Detection

107 Configuring Source Detection

SETUP AND RESET

(S22C350H / S23C340H / S23C350H / S24C340HL / S24C350H / S24C350HL /

S27C350H)

108 Power LED On

108 Configuring Power LED On

109 Reset

109 Initializing Settings (Reset)

110 Eco Saving

110 Configuring Eco Saving

111 Off Timer

111 Configuring Off Timer

Table Of Contents

112 Turn Off After

112 Configuring Turn Off After

113 PC/AV Mode

113 Configuring PC/AV Mode

114 Key Repeat Time

114 Configuring Key Repeat Time

115 Source Detection

115 Configuring Source Detection

116 Power LED On

116 Configuring Power LED On

INFORMATION MENU AND

OTHERS

INSTALLING THE

SOFTWARE

TROUBLESHOOTING

GUIDE

117 INFORMATION

117 Displaying INFORMATION

118 Configuring Brightness and Contrast in

the Initial Screen

119 Configuring Volume in the Initial Screen

120 MagicTune

120 What is "MagicTune"? 120 Installing the Software

121 Removing the Software

122 MultiScreen

122 Installing the Software

123 Removing the Software

124 Requirements Before Contacting

Samsung Customer Service Center

124 Testing the Product 124 Checking the Resolution and Frequency

124 Check the following.

127 Q & A

Table Of Contents

SPECIFICATIONS

APPENDIX 144 Contact SAMSUNG WORLD WIDE

129 General (S19C350NW)

131 General (S22C350B / S23C350B /

S24C350BL)

133 General (S22C350H / S23C340H)

135 General (S23C350H / S24C340HL)

137 General (S24C350HL / S24C350H /

S27C350H)

139 PowerSaver

141 Standard Signal Mode Table

150 Responsibility for the Pay Service (Cost

to Customers)

150 Not a product defect

150 A Product damage caused by customer's fault

150 Others

INDEX

152 Correct Disposal

152 Correct Disposal of This Product (Waste

Electrical & Electronic Equipment)

153 Terminology

Table Of Contents

Copyright

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is

prohibited.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Before Using the Product

2013 Samsung Electronics

z An administration fee may be charged if either

 (a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual)

 (b) you bring the unit to a repair centre and there is no defect in the product

(i.e. where you have failed to read this user manual).

z The amount of such administration charge will be advised to you before any work or home visit

is carried out.

Icons used in this manual

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Before Using the Product

Cleaning

Before Using the Product

Cleaning

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1. Power off the monitor and computer.

2. Disconnect the power cord from the monitor.

Hold the power cable by the plug and do not touch the cable with wet

hands. Otherwise, an electric shock may result.

3. Wipe the monitor with a clean, soft and dry cloth.

z Do not apply a cleaning agent that contains alcohol,

solvent, or surfactant to the monitor.

z Do not spray water or detergent directly on the product.

4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor.

5. Connect the power cord to the product after cleaning the product.

6. Power on the monitor and computer.

Before Using the Product

10 cm10 cm

10 cm

Securing the Installation Space

z Ensure some space around the product for ventilation. An internal temperature rise may cause fire

and damage the product. Be sure to allow the amount of space as shown below or greater when

installing the product.

The exterior may differ depending on the product.

Precautions for storage

Be sure to contact Samsung Customer Service Center (page 144) if the inside of the monitor needs

cleaning. (service fee will be charged).

Before Using the Product

Safety Precautions

Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR

BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been included with this product.

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

QUALIFIED PERSONNEL.

Symbols for safety precautions

Warning

Caution

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Before Using the Product

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

z An electric shock or fire may result.

Do not plug many products into the same power socket.

z Otherwise, the socket may overheat and cause a fire.

Do not touch the power plug with wet hands.

z Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose.

z An unstable connection may cause a fire.

Connect the power plug to a grounded power socket (type 1 insulated devices only).

z An electric shock or injury may result.

Do not bend or pull the power cord with force. Do not weigh the power cord down with a heavy object.

z A damaged power cord may cause an electric shock or fire.

Do not place the power cord or product near heat sources.

z An electric shock or fire may result.

Remove foreign substances such as dust around the plug pins and power socket with a dry cloth.

z Otherwise, a fire may result.

Before Using the Product

Caution

Do not unplug the power cord when the product is in use.

z The product may become damaged by an electric shock.

Do not use the power cord for products other than authorized products supplied by Samsung.

z An electric shock or fire may result.

Keep the power socket where the power cord is connected unobstructed.

z If any problem occurs in the product, unplug the power cable to completely

cut the power to the product.

Power to the product cannot be completely cut off with the power button.

Hold the plug when disconnecting the power cord from the power socket.

z An electric shock or fire may result.

Installation and Safety

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

z Otherwise, a fire may result.

Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.

z Otherwise, a fire may result due to an increased internal temperature.

Keep the plastic packaging bag for the product in a place that cannot be reached by children.

z Children may suffocate.

Before Using the Product

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).

z The product may fall and break or cause a personal injury.

z Using the product in an area with excess vibration may damage the product

or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

z An electric shock or fire may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

z Otherwise, the product lifespan may be reduced, or a fire may result.

Caution

Do not install the product within the reach of young children.

z The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not install

the product in a kitchen or near a kitchen counter.

Take care not to drop the product when moving it.

z Otherwise, product failure or personal injury may result.

Do not set down the product on its front.

z The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

z The product may fall and break or cause a personal injury.

z Install the product only on cabinets or shelves of the right size.

Before Using the Product

SAMSUNG

Put down the product carefully.

z The product may fall and break or cause a personal injury.

Installing the product in an unusual place (a place exposed to a lot of fine particles, chemical substances or extreme temperatures, or an airport or train station where the product should operate continuously for an extended period of time) may seriously affect its performance.

z Be sure to consult Samsung Customer Service Center (page 144) before

installation if you want to install the product at such a place.

Operation

Warning

High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.

z An electric shock or fire may result.

z Contact Samsung Customer Service Center (page 144) for repair.

Before moving the product, turn off the power switch and disconnect the power cable and all other connected cables.

z Otherwise, the power cord may be damaged and a fire or electric shock may

result.

If the product generates a strange noise, a burning smell, or smoke, remove the power cord immediately and contact Samsung Customer Service Center (page

144).

z An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

z The product may fall, and your child may become injured or seriously

harmed.

If the product falls or the exterior is damaged, power off the product, remove the power cord, and contact Samsung Customer Service Center (page 144).

z Otherwise, an electric shock or fire may result.

Do not put a heavy object, toy, or sweets on top of the product.

z The product or heavy objects may fall as children try to reach for the toy or

sweets resulting in a serious injury.

Before Using the Product

GAS

100

During a lightning or thunderstorm, power off the product and remove the power cable.

z An electric shock or fire may result.

Do not drop objects on the product or apply impact.

z An electric shock or fire may result.

Do not move the product by pulling the power cord or any cable.

z Otherwise, the power cable may be damaged and product failure, an electric

shock or fire may result.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

z Sparks can cause an explosion or fire.

Do not lift or move the product by the power cord or any cable.

z Otherwise, the power cable may be damaged and product failure, an electric

shock or fire may result.

Do not use or keep combustible spray or an inflammable substance near the product.

z An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

z Otherwise, a fire may result from an increased internal temperature.

Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.

z If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service

Center (page 144).

z Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

z If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service

Center (page 144).

z Product failure, an electric shock or fire may result.

Before Using the Product

-_-

Caution

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

z If you are not going to use the product for an extended period of time,

activate power-saving mode or a moving-picture screen saver.

Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

z Otherwise, a fire may result from accumulated dust, overheating, an electric

shock, or electric leakage.

Use the product at the recommended resolution and frequency.

z Your eyesight may deteriorate.

Do not put DC power adapters together.

z Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

z Otherwise, a fire may result.

Do not let water enter the DC power device or get the device wet.

z An electric shock or fire may result.

z Avoid using the product outdoors where it can be exposed to rain or snow.

z Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

z Otherwise, a fire may result.

Keep the DC power adapter in a well-ventilated area.

Looking at the screen too close for an extended period of time can deteriorate your eyesight.

Before Using the Product

Do not hold the monitor upside-down or move it by holding the stand.

z The product may fall and break or cause a personal injury.

Do not use humidifiers or stoves around the product.

z An electric shock or fire may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use.

z Eye fatigue will be relieved.

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

Store the small accessories used with the product out of reach of children.

Exercise caution when adjusting the product angle or stand height.

z Otherwise, children's fingers or hands may become stuck and injured.

z Tilting the product excessively may cause it to fall and result in personal

injury.

Do not place heavy objects on the product.

z Product failure or personal injure may result.

When using headphones or earphones, do not turn the volume too high.

z Having the sound too loud may damage your hearing.

Before Using the Product

50 cm

Correct posture to use the product

Use the product in the correct posture as follows:

z Straighten your back.

z Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly

downward at the screen.

Keep your eyes directly in front of the screen.

z Adjust the angle so light does not reflect on the screen.

z Keep your forearms perpendicular to your upper arms and level with the back of

your hands.

z Keep your elbows at about a right angle.

z Adjust the height of the product so you can keep your knees bent at 90 degrees or

more, your heels attached to the floor, and your arms lower than your heart.

Before Using the Product

Preparations

1.1 Checking the Contents

1.1.1 Removing the Packaging

1 Open the packaging box. Be careful not to damage the product when you open the packaging with

a sharp instrument.

2 Remove the styrofoam from the product.

3 Check the components and remove the styrofoam and plastic bag.

4 Store the box in a dry area so that it can be used when moving the product in the future.

This image is for reference only.

1 Preparations

Preparations

1.1.2 Checking the Components

z Contact the dealer where you purchased the product if any components are missing.

z The appearance of the components may differ from the images shown.

Components

Quick Setup guide

Power cable DC power adapter D-SUB cable (optional)

DVI cable (optional) HDMI cable (optional) HDMI-DVI cable (optional)

(Not available In some locations)

Warranty card

User Manual

Stand base Stand neck

Components may vary depending on the country.

1 Preparations

Preparations

Function Key Guide

JOG Button

Power LED

Return

LEFT

AUTO

Return

AUTO

Return

DOWN(FRONT)

UP(REAR)

RIGHT

PRESS(ENTER)

1.2 Parts (S19C350NW)

1.2.1 Frontal Button

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

Icons Description

JOG Button

(Power LED)

Function Key Guide

Multi directional button that helps navigate.

JOG button is located in the bottom of the screen center, and has 5

directions as UP/DOWN/LEFT/RIGHT/PRESS(ENTER).

This LED is power status indicator and works as

z Power On (Power button): Off

z Power saving mode: Blinking

z Power Off (Power button): On

The power Indicator operation can be swapped by changing in the

menu. (SETUP&RESET Power LED On)

Actual models because of functional variation maybe haven’t this

function.

Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.

Function Key Guide may vary depending on the function or product

model. Please refer to the actual product.

1 Preparations

Brightness

Features

Preparations

1.2.2 Direct Key guide

For guidance on shortcut keys, the below OSD (On Screen Display) will be displayed if you move the JOG

button in any direction.

z UP/DOWN/LEFT/RIGHT: Adjust Brightness.

z PRESS(ENTER): Display Function Key Guide.

1 Preparations

AUTO

Return

SAMSUNG

MAGIC

Preparations

1.2.3 Function Key Guide

To enter the main menu or to use other items, press the JOG button to display the Function Key Guide.

You can exit by pressing the JOG button again.

z UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when

the focus changes.

z PRESS(ENTER): The selected item will be applied.

Icons Description

Selects [ ] to change the input signal by moving the JOG button

in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.

z Selects [ ] by moving the JOG button in the function key

guide screen. The OSD (On Screen Display) of your Monitor’s

feature appears.

z OSD control lock: Maintain the current settings, or lock the OSD

control to prevent unintended changes to settings.

Enable/Disable: To lock/unlock the OSD control, press the LEFT

button for 10 seconds when the main menu displayed.

If the OSD control is locked,

Brightness/Contrast and Bright can be adjusted, and

INFORMATION can be viewed.

Select

[]

to adjust the

Brightness

Contrast

This setting can be changed by moving the JOG button in the function key guide screen. Move the JOG button Up/Down to alternate between the

Brightness

and

Contrast

1 Preparations

settings.

Preparations

Icons Description

z Selects [ ] to adjust the screen settings automatically by

moving the JOG button in the function key guide screen.

z Changing the resolution in Display Properties will activate the

Auto Adjustment function.

z This function is only available in Analog mode.

Selects [ ] to turn the Monitor off by moving the JOG button in the

function key guide screen.

Actual models because of functional variation, Function key guide options will be different. Please run

the corresponding function based on the actual icon and description.

When the monitor displays nothing (i.e., power saving mode or no-signal mode), a direct access key

can be used to control the power status as shown below.

JOG Button Power saving/Non-signal mode

PRESS(ENTER) for 2 seconds Power Off

1 Preparations

Preparations

Function Key Guide

JOG Button

Power LED

Return

LEFT

AUTO

Return

AUTO

Return

DOWN(FRONT)

UP(REAR)

RIGHT

PRESS(ENTER)

1.3 Parts

(S22C350B / S23C350B / S24C350BL / S22C350H / S23C340H / S23C350H / S24C340HL / S24C350H / S24C350HL / S27C350H)

1.3.1 Frontal Button

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

Icons Description

Multi directional button that helps navigate.

JOG Button

JOG button is located in the bottom of the screen center, and has 5

directions as UP/DOWN/LEFT/RIGHT/PRESS(ENTER).

1 Preparations

Preparations

Icons Description

(Power LED)

Function Key Guide

This LED is power status indicator and works as

z Power On (Power button): Off

z Power saving mode: Blinking

z Power Off (Power button): On

The power Indicator operation can be swapped by changing in the

menu. (SETUP&RESET Power LED On)

Actual models because of functional variation maybe haven’t this

function.

Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.

Function Key Guide may vary depending on the function or product

model. Please refer to the actual product.

1 Preparations

Brightness

Volume

Features

Brightness

Features

Preparations

1.3.2 Direct Key guide

For guidance on shortcut keys, the below OSD (On Screen Display) will be displayed if you move the JOG

button in any direction.

Models with sound option

z UP/DOWN: Adjust Brightness.

z LEFT/RIGHT: Adjust Volume.

z PRESS(ENTER): Display Function Key Guide.

Models without sound option

z UP/DOWN/LEFT/RIGHT: Adjust Brightness.

z PRESS(ENTER): Display Function Key Guide.

1 Preparations

+ 126 hidden pages