Samsung RS25J500DWW/AA, RS25J500DBC/AA User Manual
Refrigerator
User manual
RS25J50*
Free Standing Appliance
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ContentsContents
Safety information 3
Contents
Important safety symbols and precautions 4
Critical installation warnings 5
Installation cautions 8
Critical usage warnings 9
Usage cautions 13
Cleaning cautions 16
Critical disposal warnings 17
Additional tips for proper usage 18
Setting up 19
Getting ready to install the refrigerator 19
Setting up the refrigerator 22
Removing the refrigerator doors 24
Leveling the refrigerator 29
Making minor adjustments between doors 30
Installing the water dispenser line 31
Completing the set up 35
Operating 36
Checking the control panel 36
Using the control panel 38
Using the ice and cold water dispenser 41
Storing food 43
Removing the freezer/fridge accessories 45
Cleaning the refrigerator 46
Changing the water lter 48
Troubleshooting 54
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Safety information
• Before using your new Samsung Side-By-Side Refrigerator, please
read this manual thoroughly to ensure that you know how to operate
the features and functions that your new appliance offers safely and
efciently.
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory, or mental capabilities, or those who lack
experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible
for their safety.
• Because the following instructions cover various models, the
characteristics of your refrigerator may differ slightly from the
refrigerator described in this manual.
• If you have any question, contact us at 1-800-SAMSUNG or nd help and
information online at www.samsung.com.
Safety information
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Safety information
Safety information
Important safety symbols and precautions
WARNING
Hazards or unsafe practices that may result in severe personal injury or
death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or
property damage.
NOTE
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions carefully.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the contact center for help.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
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Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place where it
may come in contact with water.
- Deteriorated insulation on electrical parts may cause an electric shock or
re.
• Do not place this refrigerator in direct sunlight or expose it to the heat
from stoves, room heaters, or other appliances.
• Do not plug several appliances into the same multiple power strip.
The refrigerator should always be plugged into its own individual
electrical outlet which has a voltage rating that matches the voltage listed
on the refrigerator’s rating plate.
- This provides the best performance and also prevents overloading of
house wiring circuits, which could cause a re hazard from overheated
wires.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of re.
• Do not use a power cord that has cracks or abrasion damage along its
length or at either end.
• Do not bend the power cord excessively or place heavy objects on it.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy object on
the power cord, insert the power cord between objects, or push the power
cord into the space behind the appliance.
• When moving the refrigerator, be careful not to roll over or damage the
power cord.
- This may result in an electric shock or re.
• Never unplug your refrigerator by pulling on the power cord.
Always grip the plug rmly and pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, re, and/or electric shock.
• Do not use aerosols near the refrigerator.
- Using aerosols near the refrigerator may cause an explosion or re.
Safety information
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Safety information
Safety information
• Do not install this appliance near a heater or inammable material.
• Do not install this appliance in a humid, oily, or dusty location , or in a
location exposed to direct sunlight or water (rain, etc.).
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in accordance
with the instructions in this manual before you use it.
• Connect the power plug in the proper position with the cord hanging
down.
- If you connect the power plug upside down, the wire can get cut off and
cause a re or electric shock.
• When moving the refrigerator, be careful not to roll over or damage the
power cord.
- This constitutes a re hazard.
• Make sure that the power plug is not crushed or damaged by the back of
the refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the packing
materials on his or her head.
• The appliance must be positioned so that the plug is accessible after
installation.
- Failing to do so may result in an electric shock or re due to electric
leakage.
• You need to remove all the protective plastic lm before you initially plug
the product in.
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• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator before
attempting to investigate or repair any part of the appliance.
Power leakages can cause severe electric shock.
• Never use gas pipes, telephone lines, or other potential lightning
attractors as an electrical ground.
- Improper use of the grounding plug can result in a risk of electric shock.
If it is necessary to use an extension cord, use only a 3-wire extension
cord that has a 3-blade grounding plug and a 3-slot receptacle that will
accept the plug on the appliance.
The marked rating of the extension cord should be AC 115-120 V, 10 A,
or more.
If a grounding adapter is used, make sure the receptacle box is fully
grounded.
• Plug the power plug into the wall socket rmly. Do not use a damaged
power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
Safety information
• If the power cord is damaged, have it replaced immediately by the
manufacturer or one of its service agents.
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Safety information
Safety information
Installation cautions
CAUTION
• Allow sufcient space around the refrigerator and install it on a at
surface.
- If your refrigerator is not level, the internal cooling system may not work
correctly.
- Keep the ventilation space in the appliance enclosure or mounting
structure clear of obstructions.
• Allow the appliance to stand for 2 hours after installation.
• We strongly recommend you have a qualied technician or service
company install the refrigerator.
- Failing to do so may result in an electric shock, re, explosion, problems
with the product, or injury.
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Critical usage warnings
WARNING
• Do not insert the power plug into a wall socket with wet hands.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and cause personal
injury and/or material damage.
• Do not insert hands, feet or metal objects (such as knives, etc.) into the
bottom or the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
• Children should be supervised to ensure that they do not play with the
appliance.
- Keep fingers out of “pinch point” areas. Clearances between the doors
and cabinet are necessarily small. Be careful when you open the doors if
children are in the area.
• Do not let children hang on the door.
A serious injury may occur.
• Do not let children go inside the refrigerator.They could become trapped.
• Do not insert your hands into the bottom area under the appliance.
- Any sharp edges may cause personal injury.
• Do not let children step on a drawer cover.
- The drawer may break and cause them to slip.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause personal injury
or material damage.
• Do not touch the inside walls of the freezer or products stored in the
freezer with wet hands.
- This may cause frostbite.
• Never put ngers or other objects into the water dispenser hole, ice
chute, or ice maker bucket.
Safety information
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Safety information
Safety information
- It may cause personal injury or material damage.
• Do not use or place any substances sensitive to temperature such as
inammable sprays, inammable objects, dry ice, medicine, or chemicals
near or inside of the refrigerator.
• Do not keep volatile or inammable objects or substances (benzene,
thinner, propane gas, alcohol, ether, LP gas, and other such products) in
the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Do not store pharmaceutical products, scientic materials, or temperature
sensitive products in the refrigerator.
- Products that require strict temperature controls must not be stored in the
refrigerator.
• Do not place or use an electrical appliance inside the refrigerator, unless it
is of a type recommended by the manufacturer.
• Do not stand on top of the appliance or place objects (such as laundry,
lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.)
on the appliance.
This may result in an electric shock, re, problems with the product, or
injury.
Do not put a container lled with water on the appliance.
- If spilled, there is a risk of re or electric shock.
• Do not use mechanical devices or any other means to accelerate the
defrosting process, other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not spray volatile material such as insecticide onto the surface of the
appliance.
- As well as being harmful to humans, it may also result in an electric
shock, re, or problems with the product.
• Never stare directly at the UV LED lamp for long periods of time.
- This may result in eye strain due to the ultraviolet rays.
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• Do not attempt to repair, disassemble, or modify the appliance
yourself.
• Do not use any fuse (such as cooper, steel wire, etc.) other than a standard
fuse.
• If your appliance needs to be repaired or reinstalled, contact your nearest
service center.
- Failing to do so may result in an electric shock, re, problems with the
product, or injury.
• If the interior or exterior LED lamp has gone out, please contact your
nearest service center.
•
Children should be supervised to ensure that they do not play
with the appliance.
- Keep ngers out of “pinch point” areas. : Clearances between the doors
and cabinet are necessarily small.
Be careful when you open the doors if children are in the area.
• Do not let children hang on the door.
A serious injury may occur.
• Do not let children go inside the refrigerator. They could become trapped.
• Bottles should be stored tightly together so that they do not fall out.
• This product is intended only for the storage of food in a domestic
environment.
• If a gas leak is detected, avoid any naked ames or potential sources of
ignition, and air the room in which the appliance is standing for several
minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in explosion or re.
• Use only the LED Lamps provided by the manufacturer or its service
agents.
Safety information
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Safety information
Safety information
• If the refrigerator emits a burning smell or smoke, unplug the
refrigerator immediately and contact your Samsung Electronics
service center.
• If you experience difculty changing a non-LED light, contact a Samsung
service center.
• If the product is equipped with LED Lamps, do not disassemble the Lamp
Covers and LED Lamps yourself.
- Please contact your service agents.
• If dust or water enters the refrigerator, unplug the refrigerator and
contact your Samsung Electronics service center.
- There is a risk of re.
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Usage cautions
CAUTION
• Do not re-freeze frozen foods that have thawed completely.
Do not place carbonated or zzy drinks in the freezer compartment.
Do not put bottles or glass containers in the freezer.
- When the contents freeze, the glass may break and cause personal injury.
• Use only the ice maker provided with the refrigerator.
• Have the refrigerator’s water supply installed by a suitably qualied
person and connected only to a potable water supply.
To operate the ice maker properly, water pressure of 20 ~ 125 psi (138 ~
862 kPa) is required.
If you will be away from home for a long period of time (on vacation, for
example) and won’t be using the water or ice dispensers, close the water
valve.
- Otherwise, water leakage may occur.
• If you won’t be using the refrigerator for a very long period of time, (3
weeks or more) empty the refrigerator, unplug it, close the water valve,
wipe excess moisture from the inside walls, and leave the doors open to
prevent odors and mold.
Safety information
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Safety information
Safety information
• Service Warranty and Modication.
• Any changes or modications performed by a 3rd party on this
nished appliance are not covered under Samsung warranty service,
nor is Samsung responsible for safety issues that result from 3rd party
modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag, the refrigerator
can be over cooled. If this cooling period lasts too long, the water lter
may break and cause water leakage.
• If the refrigerator is disconnected from the power supply, you should wait
for at least ve minutes before plugging it back in.
• If you have a long vacation planned or do not intend to use the
refrigerator for a long period of time, (3 weeks or more) empty the
refrigerator, pull out the power plug, close the water valve, wipe excess
moisture from the inside walls, and leave the doors open to prevent odors
and mold.
- Letting the refrigerator run long periods of time without using it can
cause the insulation to deteriorate and may cause a re.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the appliance as it
can obstruct free air circulation in the refrigerator compartment.
- Wrap food up properly or place it in airtight containers before putting it
into the refrigerator.
- Do not place glass bottles or carbonated beverages into the freezer.
They can freeze and break.
Broken beverage containers can cause injury.
- Please observe maximum storage times and expiration dates of frozen
goods.
- There is no need to disconnect the refrigerator from the power supply if
you will be away for less than three weeks.
However, if you will be away for more than three weeks, remove all the
food, unplug the refrigerator, close the water valve, wipe excess moisture
from the inside walls, and leave the doors open to prevent odors and
mold.
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• Fill the water tank and ice cube trays with potable water only (tap water,
mineral water, or puried water).
- Do not ll the tank with tea or a Sports drink. This may damage the
refrigerator.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or property damage.
• If the product is ooded, make sure to contact your nearest service
center.
- There is a risk of electric shock or re.
Safety information
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Safety information
Safety information
Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside the refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove bad odors.
- This may result in an electric shock or re.
• Use a clean, dry cloth to remove any foreign matter or dust from the
power plug blades.
Do not use a wet or damp cloth when cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Before cleaning or performing maintenance, unplug the appliance
from the wall socket.
- Failing to do so may result in an electric shock or re.
WARNING
• This product contains chemicals known to the State of California to cause
cancer and reproductive toxicity.
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Critical disposal warnings
WARNING
• DANGER : Risk of child entrapment.
Before you throw away your old refrigerator or freezer:
- Take off the doors and door latch.
- Leave the shelves in place so that children cannot easily climb inside.
- Children trapped inside a refrigerator can hurt themselves or suffocate to
death.
• Please dispose of the packaging material from this product in an
environmentally friendly manner.
• Ensure that none of the pipes on the back of the appliance are damaged
prior to disposal.
• R-600a or R-134a is used as a refrigerant. Check the compressor label on
the rear of the appliance or the rating label inside the fridge to see which
refrigerant is used for your refrigerator.
If this product contains ammable gas (Refrigerant R-600a), contact your
local authority in regard to safe disposal of this product.
• When disposing of this refrigerator, remove the door/door seals and door
latch so that small children or animals cannot become trapped inside.
Children should be supervised to ensure that they do not play with the
appliance.
If trapped inside, the child may get hurt or suffocate to death.
• Cyclopentane is used in the insulation.
The gases in the insulation material require a special disposal procedure.
Please contact your local authorities in regard to the environmentally safe
disposal of this product.
• Keep all packaging materials well out of the reach of children, as
packaging materials can be dangerous to children.
- If a child places a bag over his or her head, the child could suffocate.
Safety information
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Safety information
Safety information
Additional tips for proper usage
NOTE
• In the event of a power failure, call the local ofce of your Electricity
Company and ask how long it is going to last.
- Most power failures that are corrected in an hour or two will not affect
your refrigerator temperatures. However, you should minimize the
number of door openings while the power is off.
- Should the power failure last more than 24 hours, remove and discard all
frozen food.
• If a key is provided with refrigerator, the keys should be kept out of the
reach of children and not be kept in the vicinity of the appliance.
• The appliance might not operate consistently (frozen contents can thaw
or temperatures can become too warm in the frozen food compartment)
when sited for an extended period of time in a location where ambient
air temperatures are constantly below the temperatures for which the
appliance is designed.
• Do not store food which goes bad easily at low temperature, such as
bananas and melons.
• Your appliance is frost free, which means there is no need to manually
defrost your appliance. This will be carried out automatically.
• Temperature rise during defrosting complies with ISO requirements.
But If you want to prevent an undue rise in the temperature of frozen
food while the appliance defrosts, wrap the frozen food in several layers
of newspaper.
• Any increase in the temperature of frozen food during defrosting can
shorten its storage life.
• Do not re-freeze frozen foods that have thawed completely.
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Setting up
Getting ready to install the refrigerator
Congratulations on your purchase of this Samsung French Door Refrigerator.
We hope you enjoy the state-of-art features and efciencies that this new appliance offers.
Selecting the best location for the refrigerator
Choose :
• A location with easy access to a water supply.
• A location without direct exposure to sunlight.
• A location with level (or nearly level) ooring.
• A location with enough space for the refrigerator doors to open easily.
• A location that allows suf cient space to the right, left, back, and top for air circulation.
If the refrigerator does not have enough space, it can cause the bad in uence to
refrigeration ef ciency and power consumption.
• A location that allows you to move the refrigerator easily if it needs maintenance or
service.
• Do not install the refrigerator in locations where the temperature is over 110 °F (43 °C)
or below 50 °F (10 °C).
Setting up
If your refrigerator is not level, the internal cooling system may not work correctly.
Refer to drawing and dimensions below for overall space required for use.
B
A
CD
Depth “A” 36 1/5” (919 mm)
Width “B” 35 3/4” (908 mm)
Height “C”
Overall Height “D”
68 3/5”
(1742.5 mm)
69 9/10”
(1776 mm)
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Setting up
2”
(50 mm)
135°
135°
51” (1295.5 mm)
29 2/5”
(747 mm)
62” (1577 mm)
35 3/4”
(908 mm)
13 1/8” (334 mm)
1 2/8”
(31 mm)
Leg
Screw Driver
Setting up
35 3/4”
(908 mm)
2”
(50 mm)
135°
13 1/8” (334 mm)
62” (1577 mm)
135°
NOTE
Each measurement based on the design dimension, so it may differ depending on the
measuring method.
29 2/5”
(747 mm)
1 2/8”
(31 mm)
51” (1295.5 mm)
When moving your refrigerator
Leg
Screw Driver
CAUTION
• To prevent oor damage, be sure the
front adjusting legs are in the up position
(above the oor).
Refer to “Leveling the refrigerator” on
page 29.
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Flooring
For proper installation, you must place this
refrigerator on a level, hard surface that is
the same height as the rest of the oor.
This surface should be strong enough to
support a fully loaded refrigerator.
To protect the nish of the ooring during
installation, cut a large section of the
cardboard carton and place it under the
refrigerator where you are working.
When moving the refrigerator, you need to
pull and push it straight forwards or back.
Do not wiggle it from side to side.
CAUTION
• When installing, servicing or cleaning
behind the refrigerator, be sure to pull
the unit straight out and push back in
straight after nishing.
Setting up
Important: Make sure that you can easily
move your refrigerator to its nal location
by measuring doorways (both width and
height), thresholds, ceilings, stairways, etc.
The following chart details the exact height
and depth of this Samsung Side by Side
Refrigerator.
NOTE
• Make sure you disconnect the water
supply line BEFORE removing the freezer
door.
To avoid damage, refer to “2. Separate
the water supply line from the
refrigerator” in the manual (page 25).
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Setting up
Setting up
Setting up the refrigerator
Installing the handlesr
Important: If you need to remove the refrigerator’s doors to move it into place, install the
handles after you put the doors back on.
Take the handles out of the right side door.
NOTE
• The handles are included in the package.
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How to install the handles
Orient each handle so that the end with the sticker attached is at the top and the holes
with the tightening screws are facing each other.
Then, follow the directions below to install each handle.
1 2
Setting up
Fix the handles to the doors by sliding
3
4 5
them down rmly.
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Setting up
Philips Screwdriver
Flat-blade Screwdriver
Socket Wrench
(13/32”) (10 mm)
Setting up
Removing the refrigerator doors
If your entrance won’t allow the refrigerator to pass easily through it, you can remove the
refrigerator doors.
To remove the doors, follow the steps below.
If you do not need to remove the doors, go to “Leveling the refrigerator” on page 29.
Tools you’ll need
Philips Screwdriver
Flat-blade Screwdriver
1. Removing the Front Leg Covers
Socket Wrench
(13/32”) (10 mm)
Open both the freezer and refrigerator
doors.
Unscrew the three screws holding the front
leg cover in place by turning them counterclockwise.
When the screws are loose, remove the
front leg cover.
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2. Separate the water supply line from the refrigerator
Remove one or two water lines, depending
on the model, by pressing each coupler (1)
and pulling the water lines (2) away.
NOTE
1
2
• Your refrigerator may have one or two
water lines, depending on the model.
If it has two, the lines are different
colors. Make sure you match the colors
when you re-attach them.
CAUTION
• Do not cut the water line.
Gently separate it from the coupler.
Setting up
3. Remove the freezer door
A few things to mention rst.
• Make sure that you lift the door straight up so the hinges are not bent or broken.
• Be careful not to pinch the water tubing and wire harness on the door.
• Place doors on a protected surface to prevent scratching or damage.
• Is necessary, have two people disassemble the doors.
1. With the Freezer door closed, remove
the upper hinge cover (1) using a
screwdriver, and then disconnect the
wires by gently pulling them apart (2).
1
2
NOTE
• Be careful not to damage the sensor
harness with the hinge cover.
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Setting up
Setting up
4
3
2. Remove the hinge bolts (3) with a
13/32” (10 mm) Socket Wrench.
Remove the ground screw (4) by
turning it counter-clockwise.
5
Take off the upper hinge (5) in the
direction of the arrow.
Take care that the door does not fall on
you.
7
3. Open the Freezer door, and then
remove the door from the lower hinge
(6) by carefully lifting it up (7).
6
4. Remove the lower hinge (8) from the
lower hinge bracket (9) by lifting the
lower hinge up in the direction of the
8
arrow.
CAUTION
9
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• Make sure to put the water line through
the lower hinge before assembling it.
4. Remove the fridge door
1
1. With the door closed, remove the upper
hinge cover (1) using a screwdriver.
Setting up
3
2
4
2. Remove the hinge bolts (2) with a
13/32” (10 mm) Socket Wrench.
Remove the ground screw (3) by
turning it counter-clockwise.
Take off the upper hinge (4) in the
direction of the arrow.
Take care that the door does not fall on
you.
CAUTION
• Do not remove the sensor assembled in
the right upper hinge cover.
3. Remove the door from the lower hinge
7
(6) by lifting the door (7).
6
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Setting up
Center of transparent
coupler
clip A (1/4”)
(6.35 mm)
Setting up
4. Remove the lower hinge (8) from the
8
9
Re-attaching the Fridge Door
To re-attach the fridge door, replace parts in reverse order.
lower hinge bracket (9) by lifting the
lower hinge up in the direction of the
arrow.
Re-attaching the Freezer Door
To re-attach the freezer door, replace parts in reverse order.
Re-attaching the Water Supply Lines
Center of transparent
coupler
clip A (1/4”)
(6.35 mm)
1. The Water Lines must be fully Inserted
into the center of the transparent
coupler to prevent water leakage from
the dispenser.
2. Insert the 2 clips in the install pack as
shown below, and then conrm that
each clip holds the line rmly.
CAUTION
• Make sure the color of the water lines
match.
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Leveling the refrigerator
Leg
Make sure the refrigerator is level so that you can make nal adjustments.
Use a level to test if the refrigerator is level both side to side and back to front.
If the refrigerator is not level, you will not be able to get the doors perfectly even, which
may cause moisture condensation and increased energy bills.
NOTE
• The front of the refrigerator is also adjustable.
Before levelling the refrigerator, remove the front leg cover.
Open both the freezer and refrigerator
doors.
Unscrew the three screws holding the front
leg cover in place by turning them counterclockwise.
When the screws are loose, remove the
front leg cover.
Setting up
When the Freezer part is lower than the Fridge part.
Insert a at-blade screwdriver into a slot on the Freezer Leg, then turn it clockwise.
When the Fridge part is lower than the Freezer part.
Insert a at-blade screwdriver into a slot
on the Fridge Leg, then turn it clockwise.
NOTE
Leg
Screw Driver
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• Refer to the next section for the best
way to make very minor adjustments to
the doors.
English 29
Setting up
When the door of the freezer is
higher than the fridge
Adjustment part
Wrench
Nut
Bolt
Wrench
Bolt
Setting up
Making minor adjustments between doors
A level refrigerator is necessary for getting the doors perfectly even.
Make sure your refrigerator is level before you begin.
If you need help leveling, review the previous section on leveling the refrigerator.
The process for adjusting each door is the
When the door of the freezer is
higher than the fridge
Adjustment part
same.
Open the doors and adjust them, one at a
time, as follows:
Wrench
Wrench
3
2
Bolt
1. Unscrew the nut (1) from the lower
hinge until it reaches the upper end of
the bolt (2).
NOTE
• When you release the nut (1), make sure
1
Nut
3
2
Bolt
that you use the hex wrench provided
(3) to loosen the bolt (2) in a counterclockwise (
You should then be able to unscrew the
nut (1) with your ngers.
2. Adjust the height difference between
the doors by turning the bolt (2)
clockwise (
( ).
) direction.
) or counter clockwise
NOTE
• When you turn clockwise ( ), the
door will move up.
30 English
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