Samsung RS25J500DWW/AA-01, RS25J500DWW/AA-00, RS25J500DSR/AA-01, RS25J500DSR/AA-00, RS25J500DBC/AA-00 Owner’s Manual

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User manual

RS25JS0* Free Standing Appliance

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DA68-02981N-00mdO 1 2015 3 3 [3[3934

Contents

Safety information

Important safety symbols and precautions Critical installation warnings

Installation cautions Critical usage warnings

Usage cautions Cleaning cautions

Critical disposal warnings

Additional tips for proper usage

Setting up

Getting ready to install the refrigerator

Setting up the refrigerator

Removing the refrigerator doors Leveling the refrigerator

Making minor adjustments between doors Installing the water dispenser line Completing the set up

Operating

Checking the control panel Using the control panel Using the ice and cold water dispenser

Storing food

Removing the freezer/fridge accessories Cleaning the refrigerator

Changing the water filter

4 5 8

9 13 16 17 18

19 22 24 29 3O 31 35

36 38 4! 43 45 46 48

Troubleshooting

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Safety information

• Before using your new Samsung Side-By-Side Refrigerator, please read this manual thoroughly to ensure that you know how to operate

the features and functions that your new appliance offers safely and efficiently.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or those who lack experience and knowledge, unless they have been given supervision or

instruction concerning the use of the appliance by a person responsible

for their safety.

• Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual.

• If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.

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Safety information

Important safety symbols and precautions

/!X, WARNIN6 Hazards or unsafe practices that may result

death. z_ CAUTION

Hazards or unsafe practices that may result property damage.

_) NOTE

Q Do NOT attempt.

Do NOT disassemble. C) Do NOT touch. O Follow directions carefully.

Unplug the power plug from the wall socket. 0 Make sure the machine is grounded to prevent electric shock.

Call the contact center for help.

These warning signs are here to prevent injury to you and others.

Please follow them carefully.

After reading this section, keep it in a safe place for future reference.

n severe personal injury or

n minor personal injury or

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Critical installation warnings

z_ WARNING

Q • Do not install the refrigerator in a damp location or place where it

may come in contact with water.

Deteriorated insulation on electrical parts may cause an electric shock or

fire.

• Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.

• Do not plug several appliances into the same multiple power strip. The refrigerator should always be plugged into its own individual

electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator's rating plate.

- This provides the best performance and also prevents overloading of

house wiring circuits, which could cause a fire hazard from overheated wires.

• If the wall socket is loose, do not insert the power plug.

- There is a risk of electric shock of fire.

• Do not use a power cord that has cracks or abrasion damage along its

length or at either end.

• Do not bend the power cord excessively or place heavy objects on it.

• Do not twist or tie the power cord.

• Do not hook the power cord over a metal object, place a heavy object on

the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.

• When moving the refrigerator, be careful not to roll over or damage the

power cord.

- This may result in an electric shock or fire.

• Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.

Damage to the cord may cause a short-circuit, fire, and/or electric shock.

• Do not use aerosols near the refrigerator.

Using aerosols near the refrigerator may cause an explosion or fire.

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Safety information

• Do not install this appliance near a heater or inflammable material.

• Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to direct sunlight or water (rain, etc.).

• Do not install this appliance in a location where gas may leak.

- This may result in an electric shock or fire.

O • This refrigerator must be properly located and installed in accordance

with the instructions in this manual before you use it.

• Connect the power plug in the proper position with the cord hanging

down.

- If you connect the power plug upside down, the wire can get cut off and

cause a fire or electric shock.

• When moving the refrigerator, be careful not to roll over or damage the power cord.

- This constitutes a fire hazard.

• Make sure that the power plug is not crushed or damaged by the back of

the refrigerator.

• Keep the packing materials out of reach of children.

- There is a risk of death from suffocation if a child puts the packing materials on his or her head.

• The appliance must be positioned so that the plug is accessible after installation.

- Failing to do so may result in an electric shock or fire due to electric leakage.

• You need to remove all the protective plastic film before you initially plug

the product in.

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O • The refrigerator must be safely grounded.

- Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance.

Power leakages can cause severe electric shock.

• Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground. Improper use of the grounding plug can result in a risk of electric shock.

If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance.

The marked rating of the extension cord should be AC 115-120 V, 10 A,

or more. If a grounding adapter is used, make sure the receptacle box is fully grounded.

• Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or loose wall socket.

- This may result in an electric shock or fire.

• If the power cord is damaged, have it replaced immediately by the manufacturer or one of its service agents.

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Safety information

Installation cautions

z_ CAUTION

O " Allow sufficient space around the refrigerator and install it on a fiat

surface.

- If your refrigerator is not level, the internal cooling system may not work correctly.

- Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions.

• Allow the appliance to stand for 2 hours after installation.

• We strongly recommend you have a qualified technician or service company install the refrigerator.

- Failing to do so may result in an electric shock, fire, explosion, problems with the product, or injury.

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Critical usage warnings

/_ WARNING

Q • Do not insert the power plug into a wall socket with wet hands.

• Do not store articles on the top of the appliance.

- When you open or close the door, the articles may fall and cause personal injury and/or material damage.

• Do not insert hands, feet or metal objects (such as knives, etc.) into the bottom or the back of the refrigerator.

- This may result in an electric shock or injury.

- Any sharp edges may cause a personal injury

• Do not put a container filled with water on the refrigerator. If spilled, there is a risk of fire or electric shock.

• Children should be supervised to ensure that they do not play with the appliance. Keep fingers out of "pinch point" areas. Clearances between the doors

and cabinet are necessarily small. Be careful when you open the doors if children are in the area.

• Do not let children hang on the door.

A serious injury may occur.

• Do not let children go inside the refrigerator.They could become trapped.

• Do not insert your hands into the bottom area under the appliance.

- Any sharp edges may cause personal injury.

• Do not let children step on a drawer cover.

- The drawer may break and cause them to slip.

• Do not overfill the refrigerator with food.

- When you open the door, an item may fall out and cause personal injury or material damage.

• Do not touch the inside walls of the freezer or products stored in the

freezer with wet hands.

- This may cause frostbite.

• Never put fingers or other objects into the water dispenser hole, ice chute, or ice maker bucket.

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Safety information

- It may cause personal injury or material damage.

• Do not use or place any substances sensitive to temperature such as

inflammable sprays, inflammable objects, dry ice, medicine, or chemicals near or inside of the refrigerator.

• Do not keep volatile or inflammable objects or substances (benzene,

thinner, propane gas, alcohol, ether, LP gas, and other such products) in the refrigerator.

- This refrigerator is for storing food only.

- This may result in fire or explosion.

• Do not store pharmaceutical products, scientific materials, or temperature

sensitive products in the refrigerator.

- Products that require strict temperature controls must not be stored in the

refrigerator.

• Do not place or use an electrical appliance inside the refrigerator, unless it

is of a type recommended by the manufacturer.

• Do not stand on top of the appliance or place objects (such as laundry,

lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.)

on the appliance. This may result in an electric shock, fire, problems with the product, or

injury. Do not put a container filled with water on the appliance.

- If spilled, there is a risk of fire or electric shock.

• Do not use mechanical devices or any other means to accelerate the

defrosting process, other than those recommended by the manufacturer.

• Do not damage the refrigerant circuit.

• Do not spray volatile material such as insecticide onto the surface of the

appliance.

- As well as being harmful to humans, it may also result in an electric

shock, fire, or problems with the product.

• Never stare directly at the UV LED lamp for long periods of time.

- This may result in eye strain due to the ultraviolet rays.

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Q • Do not attempt to repair, disassemble, or modify the appliance

yourself.

• Do not use any fuse (such as cooper, steel wire, etc.) other than a standard

fuse.

• If your applianceneeds to be repaired or reinstalled, contact your nearest service center.

Falling to do so may result in an electric shock, fire, problems with the product, or injury.

• If the interior or exterior LED lamp has gone out, please contact your nearest service center.

O • Children should be supervised to ensure that they do not play

with the appliance.

Keep fingers out of "pinch point" areas. : Clearances between the doors and cabinet are necessarily small.

Be careful when you open the doors if children are in the area.

• Do not let children hang on the door.

A serious injury may occur.

• Do not let children go inside the refrigerator. They could become trapped.

• Bottles should be stored tightly together so that they do not fall out.

• This product is intended only for the storage of food in a domestic environment.

• If a gas leak is detected, avoid any naked flames or potential sources of ignition, and air the room in which the appliance is standing for several

minutes. Do not touch the appliance or power cord.

Do not use a ventilating fan.

- A spark may result in explosion or fire.

• Use only the LED Lamps provided by the manufacturer or its service agents.

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Safety information

• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung Electronics

service center.

• If you experience difficulty changing a non-LED light, contact a Samsung service center.

• If the product is equipped with LED Lamps, do not disassemble the Lamp Covers and LED Lamps yourself.

- Please contact your service agents.

• If dust or water enters the refrigerator, unplug the refrigerator and contact your Samsung Electronics service center.

- There is a risk of fire.

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Usage cautions

/_ CAUTION

Q • Do not re-freeze frozen foods that have thawed completely.

Do not place carbonated or fizzy drinks in the freezer compartment. Do not put bottles or glass containers in the freezer.

- When the contents freeze, the glass may break and cause personal injury.

• Use only the ice maker provided with the refrigerator.

• Have the refrigerator's water supply installed by a suitably qualified person and connected only to a potable water supply.

To operate the ice maker properly, water pressure of 20 - 125 psi (138

862 kPa)is required. If you will be away from home for a long period of time (on vacation, for example) and won't be using the water or ice dispensers close the water

valve.

- Otherwise, water leakage may occur.

• If you won't be using the refrigerator for a very long period of time, (3 weeks or more) empty the refrigerator, unplug it, close the water valve,

wipe excess moisture from the inside walls, and leave the doors open to prevent odors and mold.

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Safety information

O • Service Warranty and Modification.

• Any changes or modifications performed by a 3rd party on this

finished appliance are not covered under Samsung warranty service,

nor is Samsung responsible for safety issues that result from 3rd party modifications.

• Do not block the air vents inside the refrigerator.

- If the air vents are blocked, especially with a plastic bag, the refrigerator

can be over cooled. If this cooling period lasts too long, the water filter

may break and cause water leakage.

• If the refrigerator is disconnected from the power supply, you should wait

for at least five minutes before plugging it back in.

• If you have a long vacation planned or do not intend to use the

refrigerator for a long period of time, (3 weeks or more) empty the refrigerator, pull out the power plug, close the water valve, wipe excess moisture from the inside walls, and leave the doors open to prevent odors

and mold.

- Letting the refrigerator run long periods of time without using it can

cause the insulation to deteriorate and may cause a fire.

• To get the best performance from the product:

- Do not place food too close to the vents at the rear of the appliance as it

can obstruct free air circulation in the refrigerator compartment.

- Wrap food up properly or place it in airtight containers before putting it

into the refrigerator.

- Do not place glass bottles or carbonated beverages into the freezer.

They can freeze and break.

Broken beverage containers can cause injury.

- Please observe maximum storage times and expiration dates of frozen

goods.

- There is no need to disconnect the refrigerator from the power supply if

you will be away for less than three weeks.

However, if you will be away for more than three weeks, remove all the

food, unplug the refrigerator, close the water valve, wipe excess moisture from the inside walls, and leave the doors open to prevent odors and

mold.

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• Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water).

Do not fill the tank with tea or a Sports drink. This may damage the refrigerator.

• Do not strike or apply excessive force to any glass surface. Broken glass may result in a personal injury and/or property damage.

• If the product is flooded, make sure to contact your nearest service center.

- There is a risk of electric shock or fire.

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Safety information

Cleaning cautions

z_ CAUTION

1_ • Do not spray water directly on the inside or outside the refrigerator.

- There is a risk of fire or electric shock.

• Do not use a hair dryer to dry the inside of the refrigerator.

• Do not place a lighted candle in the refrigerator to remove bad odors.

- This may result in an electric shock or fire.

O • Use a clean, dry cloth to remove any foreign matter or dust from the

power plug blades. Do not use a wet or damp cloth when cleaning the plug.

- Otherwise, there is a risk of fire or electric shock.

• Before cleaning or performing maintenance, unplug the appliance

from the wall socket.

- Failing to do so may result in an electric shock or fire.

/_ WARNING

• This product contains chemicals known to the State of California to cause cancer and reproductive toxicity.

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Critical disposal warnings

Z_ WARNING

O " DANGER : Risk of child entrapment.

Before you throw away your old refrigerator or freezer:

- Take off the doors and door latch. Leave the shelves in place so that children cannot easily climb inside.

- Children trapped inside a refrigerator can hurt themselves or suffocate to death.

• Please dispose o1:the packaging material from this product in an environmentally friendly manner.

• Ensure that none of the pipes on the back of the appliance are damaged prior to disposal.

• R-6OOa or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator. I1:this product contains flammable gas (Refrigerant R-6OOa), contact your

local authority in regard to safe disposal of this product.

• When disposing of this refrigerator, remove the door/door seals and door latch so that small children or animals cannot become trapped inside. Children should be supervised to ensure that they do not play with the

appliance. I1:trapped inside, the child may get hurt or suffocate to death.

• Cyclopentane is used in the insulation.

The gases in the insulation material require a special disposal procedure.

Please contact your local authorities in regard to the environmentally safe disposal of this product.

• Keep all packaging materials wel out of the reach of children, as packaging materials can be dangerous to children. I1:a child places a bag over his or her head, the child could suffocate.

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Safety information

Additional tips for proper usage

NOTE

• In the event of a power failure, call the local office of your Electricity

Company and ask how long it is going to last.

- Most power failures that are corrected in an hour or two will not affect

your refrigerator temperatures. However, you should minimize the

number of door openings while the power is off.

- Should the power failure last more than 24 hours, remove and discard all

frozen food.

• If a key is provided with refrigerator, the keys should be kept out of the

reach of children and not be kept in the vicinity of the appliance.

• The appliance might not operate consistently (frozen contents can thaw

or temperatures can become too warm in the frozen food compartment) when sited for an extended period of time in a location where ambient air temperatures are constantly below the temperatures for which the appliance is designed.

• Do not store food which goes bad easily at low temperature, such as

bananas and melons.

• Your appliance is frost free, which means there is no need to manually

defrost your appliance. This will be carried out automatically.

• Temperature rise during defrosting complies with ISO requirements.

But If you want to prevent an undue rise in the temperature of frozen food while the appliance defrosts, wrap the frozen food in several layers of newspaper.

• Any increase in the temperature of frozen food during defrosting can shorten its storage life.

• Do not re-freeze frozen foods that have thawed completely.

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Setting up

Getting ready to install the refrigerator

Congratulations on your purchase of this Samsung French Door Refrigerator. We hope you enjoy the state-of-art features and efficiencies that this new appliance offers.

Selecting the best location for the refrigerator

Choose : , A location with easy access to a water supply.

, A location without direct exposure to sunlight. , A location with level (or nearly level) flooring. , A location with enough space for the refrigerator doors to open easily. , A location that allows sufficient space to the right, left, back, and top for air circulation.

If the refrigerator does not have enough space, it can cause the bad influence to refrigeration efficiency and power consumption.

, A location that allows you to move the refrigerator easily if it needs maintenance or

service.

, Do not install the refrigerator in locations where the temperature is over 110 °F (43 °C)

or below 50 °F (10 °C).

If your refrigerator is not level, the internal cooling system may not work correctly. Refer to drawing and dimensions below for overall space required for use.

Depth !'A'!

Width '!B!!

Height ,tC!'

i ii!ii_ii_¸

Overall Height !ID"

Y', ,,_ ====;;=_j

36 1/5" (919 mm) 35 3/4" (908 mm)

68 3/5"

(1742.5 mm)

69 9/10"

(1776 mm)

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Setting up

v 35 3/4"

(50 ram)

....1.3._° ,

(908 ram)

I, 4

(31 ram)

13 1/8

62" (1577 mm)

_) NOTE

Each measurement based on the design dimension, so measuring method.

When moving your refrigerator

/_ CAUTION

• To prevent floor damage, be sure the front adjusting legs are in the up position

(above the floor).

Leg

Screw Driver

Refer to "Leveling the refrigerator" on page 29.

t23

it may differ depending on the

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Flooring

For proper installation, you must place this

refrigerator on a level, hard surface that is the same height as the rest of the floor. This surface should be strong enough to

support a fully loaded refrigerator. To protect the finish of the flooring during

installation, cut a large section of the

cardboard carton and place it under the

refrigerator where you are working.

When moving the refrigerator, you need to

pull and push it straight forwards or back.

Do not wiggle it from side to side.

Z_ CAUTION

• When installing, servicing or cleaning behind the refrigerator, be sure to pull the unit straight out and push back in straight after finishing.

Important: Make sure that you can easily move your refrigerator to its final location by measuring doorways (both width and height), thresholds, ceilings, stairways, etc.

The following chart details the exact height

and depth of this Samsung Side by Side Refrigerator.

NOTE

. Make sure you disconnect the water

supply line BEFORE removing the freezer door.

To avoid damage, refer to "2. Separate the water supply line from the refrigerator" in the manual (page 25).

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Setting up

Setting up the refrigerator

Installing the handlesr Important: If you need to remove the refrigerator's doors to move it into place, install the

handles after you put the doors back on.

Take the handles out of the right side door.

NOTE

• The handles are

included in the package.

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How to install the handles Orient each handle so that the end with the sticker attached is at the top and the holes

with the tightening screws are facing each other. Then, follow the directions below to install each handle.

Fix the handles to the doors by sliding

them down firmly.

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Setting up

Removing the refrigerator doors

If your entrance won't allow the refrigerator to pass easily through it, you can remove the refrigerator doors.

To remove the doors, follow the steps below.

If you do not need to remove the doors, go to "Leveling the refrigerator" on page 29.

Tools you'll need

Philips Screwdriver

1. Removing the Front Leg Covers

Flat-blade Screwdriver Socket Wrench

(13/32") (10 mm)

Open both the freezer and refrigerator doors.

Unscrew the three screws holding the front

leg cover in place by turning them counter-

clockwise. When the screws are loose, remove the

front leg cover.

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2. Separate the water supply line from the refrigerator

Remove one or two water lines, depending on the model, by pressing each coupler (1) and pulling the water lines (2) away.

_) NOTE

• Your refrigerator may have one or two water lines, depending on the model.

If it has two, the lines are different colors. Make sure you match the colors when you re-attach them.

/_ CAUTION

• Do not cut the water line. Gently separate it from the coupler.

3. Remove the freezer door

A few things to mention first. , Make sure that you lift the door straight up so the hinges are not bent or broken.

, Be careful not to pinch the water tubing and wire harness on the door. , Place doors on a protected surface to prevent scratching or damage. , Is necessary, have two people disassemble the doors.

1. With the Freezer door closed, remove

the upper hinge cover (1) using a screwdriver, and then disconnect the

wires by gently pulling them apart (2).

_) NOTE

• Be careful not to damage the sensor harness with the hinge cover.

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Setting up

Remove the hinge bolts (3) with a

13/32" (10 mm) Socket Wrench.

Remove the ground screw (4) by turning it counter-clockwise. Take off the upper hinge (5) in the

direction of the arrow. Take care that the door does not fall on

you.

3, Open the Freezer door, and then

remove the door from the lower hinge

(6) by carefully lifting it up (7).

4, Remove the lower hinge (8) from the

lower hinge bracket (9) by lifting the

lower hinge up in the direction of the arrow.

Z_ CAUTION

• Make sure to put the water line through the lower hinge before assembling it.

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4. Removethe fridge door

1. With the door closed, remove the upper hinge cover (1) using a screwdriver.

Remove the hinge bolts (2) with a 13/32" (10 mm) Socket Wrench.

Remove the ground screw (3) by turning it counter-clockwise.

Take off the upper hinge (4) in the

direction of the arrow.

Take care that the door does not fall on

you.

Z_ CAUTION

• Do not remove the sensor assembled in

the right upper hinge cover.

3. Remove the door from the lower hinge (6) by lifting the door (7).

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Setting up

4. Remove the lower hinge (8) from the lower hinge bracket (9) by lifting the lower hinge up in the direction of the

arrow.

Re-attaching the Fridge Door

To re-attach the fridge door, replace parts in reverse order.

Re-attaching the Freezer Door

To re-attach the freezer door, replace parts in reverse order.

Re-attaching the Water Supply Lines

Center of transparent

coupler

clip A (1/4")

°_ (6.35 mm)

1. The Water Lines must be fully Inserted into the center of the transparent

coupler to prevent water leakage from the dispenser.

2. Insert the 2 clips in the install pack as shown below, and then confirm that each clip holds the line firmly.

/_ CAUTION

• Make sure the color of the water lines

match.

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Leveling the refrigerator

Make sure the refrigerator is level so that you can make final adjustments.

Use a level to test if the refrigerator is level both side to side and back to front.

If the refrigerator is not level, you will not be able to get the doors perfectly even, which

may cause moisture condensation and increased energy bills.

_) NOTE

, The front of the refrigerator is also adjustable.

Before levelling the refrigerator, remove the front leg cover.

Open both the freezer and refrigerator doors.

Unscrew the three screws holding the front leg cover in place by turning them counter-

clockwise. When the screws are loose, remove the

front leg cover.

When the Freezer part is lower than the Fridge part.

Insert a fiat-blade screwdriver into a slot on the Freezer Leg, then turn it clockwise.

When the Fridge part is lower than the Freezer part.

Insert a fiat-blade screwdriver into a slot on the Fridge Leg, then turn it clockwise.

NOTE

• Refer to the next section for the best

Screw Driver

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way to make very minor adjustments to the doors.

English 29

Setting up

Making minor adjustments between doors

A level refrigerator is necessary for getting the doors perfectly even.

Make sure your refrigerator is level before you begin. If you need help leveling, review the previous section on leveling the refrigerator.

The process for adjusting each door is the

When the door of the freezer is

higher than the fridge

Adjustment part

same. Open the doors and adjust them, one at a time, as follows:

Wrench Bolt

1, Unscrew the nut (1) from the lower

hinge until it reaches the upper end of the bolt (2).

NOTE

• When you release the nut (1), make sure

that you use the hex wrench provided

(3) to loosen the bolt (2) in a counter- clockwise ( ) direction.

You should then be able to unscrew the

nut (1) with your fingers.

2, Adjust the height difference between

the doors by turning the bolt (2) clockwise ( ) or counter clockwise

( ).

_) NOTE

• When you turn clockwise ( ), the

door will move up.

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+ 90 hidden pages