Samsung RS25H5121 Series, RS25H5111 Series User Manual

Refrigerator

user manual

imagine the possibilities

Thank you for purchasing this Samsung product.

To receive more complete service,

please register your product at

www.samsung.com/register

Free Standing Appliance

RS25H5121**
RS25H5111**

SSEDA-14 (RS25H5121) ���.indd 1 2013. 11. 28. �� 11:28

English - 2

Safety information

SAFETY INFORMATION

Before using your new Samsung Side-By-Side
Refrigerator, please read this manual thoroughly to
ensure that you know how to operate the features
and functions that your new appliance offers safely
and efficiently.
This appliance is not intended for use by persons
(including children) with reduced physical,
sensory, or mental capabilities, or those who lack
experience and knowledge, unless they have been
given supervision or instruction concerning the use
of the appliance by a person responsible for their
safety.
Because the following instructions cover various
models, the characteristics of your refrigerator may
differ slightly from the refrigerator described in this
manual.
If you have any question, contact us at
1-800-SAMSUNG or find help and information
online at www.samsung.com.

Important safety symbols and
precautions:

WARNING

Hazards or unsafe practices that may result in
severe personal injury or death.

CAUTION

Hazards or unsafe practices that may result in
minor personal injury or property damage.

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions carefully.

Unplug the power plug from the wall
socket.

Make sure the refrigerator is grounded to
prevent electric shock.

Call the contact center for help.

Note.

These warning symbols are here to prevent
injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe
place for future reference.

Contents

SAFETY INFORMATION ……………………………………………………………… 2

SETTING UP YOUR SIDE-BY-SIDE REFRIGERATOR …………………………… 9

OPERATING THE SAMSUNG SIDE-BY-SIDE REFRIGERATOR………………… 18

CLEANING AND MAINTAINING YOUR SIDE-BY-SIDE REFRIGERATOR …… 25

TROUBLESHOOTING ………………………………………………………………… 29

SSEDA-14 (RS25H5121) ���.indd 2 2013. 11. 28. �� 11:28

English - 3

WARNING

CRITICAL INSTALLATION
WARNINGS

• Do not install the refrigerator in a damp
location or place where it may come in
contact with water.

- Deteriorated insulation on electrical parts may
cause an electric shock or fire.

• Do not place this refrigerator in direct sunlight
or expose it to the heat from stoves, room
heaters, or other appliances.

• Do not plug several appliances into the same
multiple power strip.
The refrigerator should always be plugged into
its own individual electrical outlet which has a
voltage rating that matches the voltage listed
on the refrigerator’s rating plate.

- This provides the best performance and
also prevents overloading of house wiring
circuits, which could cause a fire hazard from
overheated wires.

• If the wall socket is loose, do not insert the
power plug.

- There is a risk of electric shock of fire.

• Do not use a power cord that has cracks or
abrasion damage along its length or at either
end.

• Do not bend the power cord excessively or
place heavy objects on it.

• Do not twist or tie the power cord.

• Do not hook the power cord over a metal
object, place a heavy object on the power
cord, insert the power cord between objects, or
push the power cord into the space behind the
appliance.

• When moving the refrigerator, be careful not to
roll over or damage the power cord.

- This may result in an electric shock or fire.

• Never unplug your refrigerator by pulling on the
power cord.
Always grip the plug firmly and pull straight out
from the outlet.

- Damage to the cord may cause a short-circuit,
fire, and/or electric shock.

• Do not use aerosols near the refrigerator.

- Using aerosols near the refrigerator may cause
an explosion or fire.

• Do not install this appliance near a heater or
inflammable material.

• Do not install this appliance in a humid, oily,
or dusty location , or in a location exposed to
direct sunlight or water (rain, etc.).

• Do not install this appliance in a location where
gas may leak.

- This may result in an electric shock or fire.

• This refrigerator must be properly
located and installed in accordance
with the instructions in this manual
before you use it.

• Connect the power plug in the proper position
with the cord hanging down.

- If you connect the power plug upside down, the
wire can get cut off and cause a fire or electric
shock.

• When moving the refrigerator, be careful not to
roll over or damage the power cord.

- This constitutes a fire hazard.

• Make sure that the power plug is not crushed
or damaged by the back of the refrigerator.

• Keep the packing materials out of reach of
children.

- There is a risk of death from suffocation if a
child puts the packing materials on his or her
head.

• The appliance must be positioned so that the
plug is accessible after installation.

- Failing to do so may result in an electric shock
or fire due to electric leakage.

• You need to remove all the protective plastic
film before you initially plug the product in.

• The refrigerator must be safely
grounded.

- Always make sure that you have grounded the
refrigerator before attempting to investigate or
repair any part of the appliance.
Power leakages can cause severe electric
shock.

• Never use gas pipes, telephone lines, or other
potential lightning attractors as an electrical
ground.

- Improper use of the grounding plug can result
in a risk of electric shock.
If it is necessary to use an extension cord, use
only a 3-wire extension cord that has a 3-blade
grounding plug and a 3-slot receptacle that will
accept the plug on the appliance.
The marked rating of the extension cord should
be AC 115-120 V, 10 A, or more.
If a grounding adapter is used, make sure the

SSEDA-14 (RS25H5121) ���.indd 3 2013. 11. 28. �� 11:28

English - 4

receptacle box is fully grounded.

• Plug the power plug into the wall socket firmly.
Do not use a damaged power plug, damaged
power cord, or loose wall socket.

- This may result in an electric shock or fire.

• If the power cord is damaged,
have it replaced immediately by the
manufacturer or one of its service
agent.

CAUTION

INSTALLATION CAUTIONS

• Allow sufficient space around the
refrigerator and install it on a flat
surface.

- If your refrigerator is not level, the internal
cooling system may not work correctly.

- Keep the ventilation space in the appliance
enclosure or mounting structure clear of
obstructions.

• Allow the appliance to stand for 2 hours after
installation.

• We strongly recommend you have a qualified
technician or service company install the
refrigerator.

- Failing to do so may result in an electric shock,
fire, explosion, problems with the product, or
injury.

WARNING

CRITICAL USAGE WARNINGS

• Do not insert the power plug into a wall
socket with wet hands.

• Do not store articles on the top of the
appliance.

- When you open or close the door, the articles
may fall and cause personal injury and/or
material damage.

• Do not insert hands, feet or metal objects (such
as knives, etc.) into the bottom or the back of
the refrigerator.

- This may result in an electric shock or injury.

- Any sharp edges may cause a personal injury

• Do not put a container filled with water on the
refrigerator.

- If spilled, there is a risk of fire or electric shock.

• Children should be supervised to ensure that
they do not play with the appliance.

- Keep fingers out of “pinch point” areas.
Clearances between the doors and cabinet are
necessarily small. Be careful when you open
the doors if children are in the area.

• Do not let children hang on the door.
A serious injury may occur.

• Do not let children go inside the refrigerator.
They could become trapped.

• Do not insert your hands into the bottom area
under the appliance.

- Any sharp edges may cause personal injury.

• Do not let children step on a drawer cover.

- The drawer may break and cause them to slip.

• Do not overfill the refrigerator with food.

- When you open the door, an item may fall out
and cause personal injury or material damage.

• Do not touch the inside walls of the freezer or
products stored in the freezer with wet hands.

- This may cause frostbite.

• Never put fingers or other objects into the water
dispenser hole, ice chute, or ice maker bucket.

- It may cause personal injury or material
damage.

• Do not use or place any substances sensitive
to temperature such as inflammable sprays,
inflammable objects, dry ice, medicine, or
chemicals near or inside of the refrigerator.

• Do not keep volatile or inflammable objects
or substances (benzene, thinner, propane
gas, alcohol, ether, LP gas, and other such

SSEDA-14 (RS25H5121) ���.indd 4 2013. 11. 28. �� 11:28

English - 5

products) in the refrigerator.

- This refrigerator is for storing food only.

- This may result in fire or explosion.

• Do not store pharmaceutical products, scientific
materials, or temperature sensitive products in
the refrigerator.

- Products that require strict temperature
controls must not be stored in the refrigerator.

• Do not place or use an electrical appliance
inside the refrigerator, unless it is of a type
recommended by the manufacturer.

• Do not stand on top of the appliance or place
objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal
objects, etc.) on the appliance.
This may result in an electric shock, fire,
problems with the product, or injury.
Do not put a container filled with water on the
appliance.

- If spilled, there is a risk of fire or electric shock.

• Do not use mechanical devices or any other
means to accelerate the defrosting process,
other than those recommended by the
manufacturer.

• Do not damage the refrigerant circuit.

• Do not spray volatile material such as
insecticide onto the surface of the appliance.

- As well as being harmful to humans, it may also
result in an electric shock, fire, or problems with
the product.

• Never stare directly at the UV LED lamp for long
periods of time.

- This may result in eye strain due to the
ultraviolet rays.

• Do not attempt to repair, disassemble,
or modify the appliance yourself.

• Do not use any fuse (such as cooper, steel wire,
etc.) other than a standard fuse.

• If your appliance needs to be repaired or
reinstalled, contact your nearest service center.

- Failing to do so may result in an electric shock,
fire, problems with the product, or injury.

• If the interior or exterior LED lamp has gone
out, please contact your nearest service center.

• Children should be supervised to
ensure that they do not play with the
appliance.

- Keep fingers out of “pinch point” areas. :
Clearances between the doors and cabinet are
necessarily small.

Be careful when you open the doors if children
are in the area.

• Do not let children hang on the door.
A serious injury may occur.

• Do not let children go inside the refrigerator.
They could become trapped.

• Bottles should be stored tightly together so that
they do not fall out.

• This product is intended only for the storage of
food in a domestic environment.

• If a gas leak is detected, avoid any naked
flames or potential sources of ignition, and air
the room in which the appliance is standing for
several minutes.

- Do not touch the appliance or power cord.

- Do not use a ventilating fan.

- A spark may result in explosion or fire.

• Use only the LED Lamps provided by the
manufacturer or its service agents.

• If the refrigerator emits a burning smell
or smoke, unplug the refrigerator
immediately and contact your
Samsung Electronics service center.

• If you experience difficulty changing a non-LED
light, contact a Samsung service energy.

• If the product is equipped with LED Lamps, do
not disassemble the Lamp Covers and LED
Lamps yourself.

- Please contact your service agents.

• If dust or water enters the refrigerator, unplug
the refrigerator and contact your Samsung
Electronics service center.

- There is a risk of fire.

SSEDA-14 (RS25H5121) ���.indd 5 2013. 11. 28. �� 11:28

English - 6

CAUTION

USAGE CAUTIONS

• Do not re-freeze frozen foods that have
thawed completely.
Do not place carbonated or fizzy drinks
in the freezer compartment.
Do not put bottles or glass containers
in the freezer.

- When the contents freeze, the glass may break
and cause personal injury.

• Use only the ice maker provided with the
refrigerator.

• Have the refrigerator’s water supply installed by
a suitably qualified person and connected only
to a potable water supply.
To operate the ice maker properly, water
pressure of 20 ~ 125psi (138 ~ 862kPa) is
required.
If you will be away from home for a long period
of time (on vacation, for example) and won’t
be using the water or ice dispensers, close the
water valve.

- Otherwise, water leakage may occur.

• If you won’t be using the refrigerator for a very
long period of time, (3 weeks or more) empty
the refrigerator, unplug it, close the water valve,
wipe excess moisture from the inside walls,
and leave the doors open to prevent odors and
mold.

• Service Warranty and Modification.

• Any changes or modifications
performed by a 3rd party on this
finished appliance are not covered
under Samsung warranty service, nor is
Samsung responsible for safety issues
that result from 3rd party modifications.

• Do not block the air vents inside the refrigerator.

- If the air vents are blocked, especially with a
plastic bag, the refrigerator can be over cooled.
If this cooling period lasts too long, the water
filter may break and cause water leakage.

• If the refrigerator is disconnected from the
power supply, you should wait for at least five
minutes before plugging it back in.

• If you have a long vacation planned or do not
intend to use the refrigerator for a long period of
time, (3 weeks or more) empty the refrigerator,
pull out the power plug, close the water valve,
wipe excess moisture from the inside walls,

and leave the doors open to prevent odors and
mold.

- Letting the refrigerator run long periods of time
without using it can cause the insulation to
deteriorate and may cause a fire.

• To get the best performance from the product:

- Do not place food too close to the vents at the
rear of the appliance as it can obstruct free air
circulation in the refrigerator compartment.

- Wrap food up properly or place it in airtight
containers before putting it into the refrigerator.

- Do not place glass bottles or carbonated
beverages into the freezer.
They can freeze and break.
Broken beverage containers can cause injury.

- Please observe maximum storage times and
expiration dates of frozen goods.

- There is no need to disconnect the refrigerator
from the power supply if you will be away for
less than three weeks.
However, if you will be away for more than
three weeks, remove all the food, unplug the
refrigerator, close the water valve, wipe excess
moisture from the inside walls, and leave the
doors open to prevent odors and mold.

• Fill the water tank and ice cube trays with
potable water only (tap water, mineral water, or
purified water).

- Do not fill the tank with tea or a Sports drink.
This may damage the refrigerator.

• Do not strike or apply excessive force to any
glass surface.

- Broken glass may result in a personal injury
and/or property damage.

• If the product is flooded, make sure to
contact your nearest service center.

- There is a risk of electric shock or fire.

SSEDA-14 (RS25H5121) ���.indd 6 2013. 11. 28. �� 11:28

English - 7

CAUTION

CLEANING CAUTIONS

• Do not spray water directly on the
inside or outside the refrigerator.

- There is a risk of fire or electric shock.

• Do not use a hair dryer to dry the inside of the
refrigerator.

• Do not place a lighted candle in the refrigerator
to remove bad odors.

- This may result in an electric shock or fire.

• Use a clean, dry cloth to remove any
foreign matter or dust from the power
plug blades.
Do not use a wet or damp cloth when
cleaning the plug.

- Otherwise, there is a risk of fire or electric
shock.

• Before cleaning or performing
maintenance, unplug the appliance
from the wall socket.

- Failing to do so may result in an electric shock
or fire.

WARNING

• This product contains chemicals known to
the State of California to cause cancer and
reproductive toxicity.

WARNING

CRITICAL DISPOSAL WARNINGS

• DANGER : Risk of child entrapment.
Before you throw away your old
refrigerator or freezer:

- Take off the doors and door latch.

- Leave the shelves in place so that children
cannot easily climb inside.

- Children trapped inside a refrigerator can hurt
themselves or suffocate to death.

• Please dispose of the packaging material from
this product in an environmentally friendly
manner.

• Ensure that none of the pipes on the back of
the appliance are damaged prior to disposal.

• R-600a or R-134a is used as a refrigerant.
Check the compressor label on the rear of
the appliance or the rating label inside the
fridge to see which refrigerant is used for your
refrigerator.
If this product contains flammable gas
(Refrigerant R-600a), contact your local
authority in regard to safe disposal of this
product.

• When disposing of this refrigerator, remove the
door/door seals and door latch so that small
children or animals cannot become trapped
inside.
Children should be supervised to ensure that
they do not play with the appliance.
If trapped inside, the child may get hurt or
suffocate to death.

• Cyclopentane is used in the insulation.
The gases in the insulation material require a
special disposal procedure.
Please contact your local authorities in regard
to the environmentally safe disposal of this
product.

• Keep all packaging materials well out of the
reach of children, as packaging materials can
be dangerous to children.

- If a child places a bag over his or her head, the
child could suffocate.

SSEDA-14 (RS25H5121) ���.indd 7 2013. 11. 28. �� 11:28

English - 8

ADDITIONAL TIPS FOR
PROPER USAGE

• In the event of a power failure, call the local
office of your Electricity Company and ask how
long it is going to last.

- Most power failures that are corrected in an
hour or two will not affect your refrigerator
temperatures. However, you should minimize
the number of door openings while the power
is off.

- Should the power failure last more than 24
hours, remove and discard all frozen food.

• If a key is provided with refrigerator, the keys
should be kept out of the reach of children and
not be kept in the vicinity of the appliance.

• The appliance might not operate consistently
(frozen contents can thaw or temperatures
can become too warm in the frozen food
compartment) when sited for an extended
period of time in a location where ambient
air temperatures are constantly below the
temperatures for which the appliance is
designed.

• Do not store food which goes bad easily at low
temperature, such as bananas and melons.

• Your appliance is frost free, which means there
is no need to manually defrost your appliance.
This will be carried out automatically.

• Temperature rise during defrosting complies
with ISO requirements.
But If you want to prevent an undue rise in the
temperature of frozen food while the appliance
defrosts, wrap the frozen food in several layers
of newspaper.

• Any increase in the temperature of frozen food
during defrosting can shorten its storage life.

• Do not re-freeze frozen foods that have thawed
completely.

Saving Energy Tips

- Install the appliance in a cool, dry room with
adequate ventilation.
Ensure that it is not exposed to direct sunlight
and never put it near a direct source of heat (a
radiator, for example).

- Never block any vents or grilles on the
appliance.

- Allow warm food to cool down before placing it
in the appliance.

- Put frozen food in the refrigerator to thaw.
You can then use the low temperatures of the
frozen products to cool food in the refrigerator.

- Do not keep the door of the appliance open for
too long when putting food in or taking food
out.
The shorter the time the door is open, the less
frost build-up you’ll have in the freezer.

- Provide sufficient clearance to the right, left,
back, and top for air circulation when installing
the refrigerator. This will help reduce power
consumption and keep your energy bills lower.

SSEDA-14 (RS25H5121) ���.indd 8 2013. 11. 28. �� 11:28

English - 9

01 SETTING UP

GETTING READY TO INSTALL
THE REFRIGERATOR

Congratulations on the purchase of your Samsung
Side-By-Side Refrigerator.
We hope you will enjoy the many state-of-the-art
features and efficiencies that this new appliance
has to offer.

Selecting the best location for the
refrigerator

• Select a location with easy access to the water
supply.

• Select a location without direct exposure to
sunlight.

• Select a location with level (or nearly level)
flooring.

• Select a location with enough space for the
refrigerator doors to open easily.

• Allow sufficient space to install the refrigerator
on a flat surface.

- If your refrigerator is not level, the internal
cooling system may not work correctly.

- Refer to drawing and dimensions below for
overall space required for use.

2” (50mm)

2” (50mm)

2” (50mm)

62 3/20” (1,577 mm)

at least 2”
(50.8 mm)

at least 2”
(50.8 mm)

40 3/38”

(1,018 mm)

46 2/11” (1,173 mm)

43 43/65”

(1,109 mm)

50 17/24” (1,288 mm)

135 ° 135 °

Do not install the refrigerator where the
temperature can drop below 50°F (10°C).

When moving your refrigerator

To prevent floor damage, be sure the front leveling
legs are in the up position (above the floor).
Refer to ‘Leveling the refrigerator’ in the manual
(page 14).

To protect the finish of the flooring, place a
protection sheet, such as packing carton under the
refrigerator.

SCREW DRIVER(-)

CONTROL LEVER

Setting up your side-by-side
refrigerator

SSEDA-14 (RS25H5121) ���.indd 9 2013. 11. 28. �� 11:28

English - 10

CAUTION

When installing, servicing or cleaning behind the
refrigerator, be sure to pull the unit straight out and
push back in straight after finishing.

First things first! Make sure that you can easily
move your refrigerator to its final location by
measuring doorways (both width and height),
thresholds, ceilings, stairways, etc.
The following chart details the exact height and
depth.

Dimensions [inch (mm)]

Model

RS25H5121** RS25H5111**

Width

Only Cabinet 908 (35 3/4)

With Leg Front 914.4 (36)

Depth

Only Cabinet 763.3 (30 1/16)

With Door 875 (34 1/16)

With Handle 940 (37)

90° Open

F 1,173 (46 2/11) /

R 1,288 (50 17/24)

135° Open

F 1,018 (40 3/38) /
R 1,109 (43 43/65)

Height

Only Cabinet 1,740 (68 1/2)

With Hinge 1,760 (69 9/32)

With Door 1,775 (69 7/8)

• Allow clearance to the right, left, back
and top when installing.
This will help reduce power consumption
and keep your energy bills lower.

• Make sure you disconnect the water supply line
BEFORE removing the freezer door.
To avoid damage, refer to ‘Separating the
water line from the refrigerator’ in the manual

SETTING UP THE REFRIGERATOR

Now that you have your new Refrigerator installed
in place, you are ready to set up and enjoy the
features and functions of the appliance.
By completing the following steps, your
Refrigerator should be fully operational.
If not, first check the power supply and electricity
source or try the troubleshooting section at the
back of this user’s guide.
If you have any further questions, contact your
Samsung Electronics service center.

1. Place the Refrigerator in an appropriate location
with reasonable clearance between the wall
and the Refrigerator.
Refer to installation instructions in this manual.

2. Once the Refrigerator is plugged in, make sure
the interior light comes on when you open the
doors.

3. Set the Temperature control to the coldest
temperature and wait for an hour.
The Freezer will get slightly chilled and the
motor will run smoothly.

4. After powering the Refrigerator, it will take a few
hours to reach the appropriate temperature.
You can store food and drinks in the
Refrigerator after the temperature is sufficiently
cool.

5. Assemble the water line to the refrigerator and
verify that the couplers are correctly assembled
without water leakage.
(Refer to ‘Installing the water line’, page 16)

SSEDA-14 (RS25H5121) .indd 10 2013. 11. 28.  11:28

English - 11

01 SETTING UP

Installing the handles

Take the handles out from the right side door.

The handles are included in the package.

How to assemble the handle

Fridge door handle assembly

Check the direction of Handle assembly.
(Assemble the side of the handle attached a sticker

toward toward the upper direction.)

Fix the handles to the doors
by sliding them down firmly.

( 1 )

( 3 )( 2 )

( 4 ) ( 5 )

L

S

L

S

SETTING UP THE REFRIGERATOR
(CONT’D)

If your entrance will not allow the refrigerator to
pass easily through it, you can remove the doors.

Philips

Screwdriver

Flat-blade

Screwdriver

10mm Socket

Wrench

Removing the Front Leg Cover

First, open both the freezer and refrigerator doors,
and then take off the front leg cover by turning the
three screws counter-clockwise.

Screw

Front leg cover

SSEDA-14 (RS25H5121) ���.indd 11 2013. 11. 28. �� 11:28

English - 12

Separating the water supply line from
the refrigerator

1. Remove two water lines by pressing the
coupler (1) and pulling the water line (2)
away.

(1)

(2)

CAUTION

Make sure the color of the water lines match.

Reattaching the Water Supply Line

1. The Water Line must be fully Inserted to the
center of transparent coupler to prevent water
leakage from the dispenser.

2. Insert the 2 clips in the install pack and check
that each clip holds the line firmly.

Center of Transparent coupler

Clip A (1/4”)
(6.35mm)

Do not cut the water line. Gently separate
it from the coupler.

Removing the freezer door

A few things to mention first.

• Make sure that you lift the door straight up so
the hinges are not bent or broken.

• Be careful not to pinch the water tubing and
wire harness on the door.

• Place doors on a protected surface to prevent
scratching or damage.

• Is necesary two people for disassembling
doors.

1. With the Freezer door closed, remove the
upper hinge cover (1) using a screwdriver, and
then disconnect the wires (2).

(2)

(1)

Be careful, no damage sensor harness
with cover hinge.

2. Remove hinge bolts (3) with a 10mm Socket
Wrench and a ground screw (4) counter­clockwise, and take off the upper hinge (5) in
the direction of the arrow.
Be careful when removing the door to ensure
that it does not fall on you.

(4)

(3)

(5)

Pressing

SSEDA-14 (RS25H5121) ���.indd 12 2013. 11. 28. �� 11:28

English - 13

01 SETTING UP

3. Before remove the bolts, disassembling Cover
Leg front and hoses.
Open the Freezer door before lifting it up.
Remove the door from the lower hinge (6) by
carefully lifting the door (7).

(7)

(6)

4. Remove the lower hinge (8) from the lower
hinge bracket (9) by lifting the lower hinge in
the direction of the arrow.

(8)

(9)

CAUTION

Make sure to put the water line through the lower
hinge before assembling it.

Reattaching the freezer doors

CAUTION

To reattach the freezer doors, replace parts in
reverse order.

SETTING UP THE REFRIGERATOR
(CONT’D)

Removing the fridge door

1. With the door closed, remove the upper hinge
cover (1) using a screwdriver.

(1)

2. Remove hinge bolts (2) with a 10mm Socket
Wrench and ground screw (3) counter­clockwise, and take off the upper hinge (4) in
the direction of the arrow.
Be careful when removing the door to ensure
that it does not fall on you.

(3)

(2)

(4)

CAUTION

Do not remove the sensor assembled in the right
upper hinge cover.

SSEDA-14 (RS25H5121) ���.indd 13 2013. 11. 28. �� 11:28

English - 14

3. Before remove the bolts disassembling Cover
Leg front and hoses. Remove the door from the
lower hinge (6) by lifting the door (7).

(7)

(6)

4. Remove the lower hinge (8) from the lower
hinge bracket (9) by lifting the lower hinge in
the direction of the arrow.

(8)

(9)

Reattaching the fridge door

CAUTION

To reattach the fridge doors, replace parts in
reverse order.

LEVELING THE REFRIGERATOR

Now that the doors are back on the refrigerator,
you want to make sure the refrigerator is level so
that you can make final adjustments.
If the refrigerator is not level, it will not be possible
to get the doors perfectly even.

The front of the refrigerator is also
adjustable.

Before leveling the refrigerator, remove
the front leg cover.

Open both the freezer and fridge doors, and then
take off the front leg cover by turning the three
screws counter-clockwise.

When the Freezer part is lower than the
Fridge part.

Insert a flat-blade screwdriver into a slot on the
Freezer Leg, then turn it clockwise.

When the Fridge part is lower than the
Freezer part.

Insert a flat-blade screwdriver into a slot on the
Fridge Leg, then turn it clockwise.

Screw Driver Leg

Refer to the next section for the best way
to make very minor adjustments to the
doors.

SSEDA-14 (RS25H5121) ���.indd 14 2013. 11. 28. �� 11:28

English - 15

01 SETTING UP

MAKING MINOR ADJUSTMENTS
TO THE DOORS

Remember, a level refrigerator is necessary for
getting the doors perfectly even.
If you need help, review the previous section on
levelling the refrigerator.

Adjustment part

When the door of the freezer is higher than

the fridge

Open the doors and adjust them, one at a time, as
follows:

1. Unscrew the nut (1) from the lower hinge until
it reaches the upper end of the bolt (2).

(1) Nut

(2) Bolt

(3) Wrench

When you release the nut (1), make sure
that you use the hex wrench provided (3)
to loosen the bolt 2 in a counter-clockwise
( ) direction.
You should then be able to unscrew the
nut (1) with your fingers.

2. Adjust the height difference between the doors
by turning the bolt (2) clockwise ( ) or
counter clockwise ( ).

(2) Bolt

(3) Wrench

When you turn clockwise ( ), the
door will move up.

3. After adjusting the doors, turn the nut (1)
clockwise ( ) until it reaches the lower
end of the bolt, then tighten the bolt again with
the wrench (3) to fix the nut in place (1).

(2) Bolt

(3) Wrench

(1) Nut

If you do not secure the nut firmly, the bolt
may release.

SSEDA-14 (RS25H5121) ���.indd 15 2013. 11. 28. �� 11:28

English - 16

CHECKING THE WATER
DISPENSER LINE

A water dispenser is one of the helpful features on
your new Samsung Refrigerator.
To help promote better health, the Samsung water
filter removes unwanted particles from your water.
However, it does not sterilize or destroy
microorganisms.
You may need to purchase a water purifying
system to do that.

In order for the ice maker to operate properly, a
water pressure of 20~125psi (pound per square
inch) is required.
Under normal conditions, a 170cc (5.75oz.) paper
cup can be filled in 10 seconds.

If the Refrigerator is installed in an area with low
water pressure (below 20psi), you can install a
booster pump to compensate for the low pressure.

Make sure the water storage tank inside the
Refrigerator is properly filled.
To do this, press the water dispenser lever until the
water runs from the water outlet.

Water line installation kits are available at
extra cost from your dealer.
We recommend using a water supply kit
that contains copper tubing.

Connecting to the water supply line

1. First, shut off the main water supply line and
turn the ice-maker off.

2. Locate the nearest cold, drinking water line.

3. After connecting the water supply to the water
filter, turn your main water supply back on and
flush 3 gallons (Flush approximately 6 minutes)
into a bucket to clear and prime the water filter.

Shut off valve

Pipe clamp

Cold water line

Water line installation kit

INSTALLING THE WATER LINE

Connecting the water line to the
Refrigerator.

There are several items that you need to purchase
to complete this connection.
You may find these items sold as a kit at your local
hardware store.

• 1/4” compression nut • plastic tubing

• copper tubing • ferrule

Compression Nut

(1/4”) (Assembled)

Ferrule

(Not supplied)

Plastic Tubing
(Supplied)

Compression Fitting
(Assembled)

Bulb (B)

Compression
nut (B) (1/4”)
(Not supplied)

or

Copper tubing

(Not supplied)

Plastic tubing (B)
(Not supplied)

Household water line

Refrigerator

1. Tighten the compression nut (B) into the 1/4”
compression fitting.

- If you are using copper tubing, slip the
compression nut (B) (not included) and ferrule
(not included) on copper tubing (not included)
as shown.

- If you are using plastic tubing (B), insert the
molded end (Bulb) of the plastic tubing (B) into
the compression fitting.

CAUTION

Do not use without the molded end (Bulb) of the
plastic tubing (B).

SSEDA-14 (RS25H5121) ���.indd 16 2013. 11. 28. �� 11:28

English - 17

01 SETTING UP

2. Tighten the compression nut (B) into the
compression fitting. Do not over-tighten the
compression nut (B).

3. Turn water on and check for any leakage.

Only connect the water line to a drinkable
water source.
If you have to repair or disassemble the
water line, cut off 1/4” of the plastic tubing
to make sure you get a snug, leak-free
connection.

When using power cord.

To prevent power cord damage, arrange the
remaining power cord on top of refrigeration rear
and fix.

Non operation

Removing residual matter inside the water
supply line after installing filter

WaterIce

LOCK

1. Turn ON the main water supply.

2. Press the Water button and push the dispenser
pad.

3. Flush 3 gallons of water through the filter before
use. (Flush approximately 6 minutes.)
This will clean the water supply system and
remove air from the lines.

4. Additional flushing may be required in some
households.

5. Open the refrigerator door and make sure there
are no water leaks coming from the water filter.

A newly installed water filter cartridge may
cause water to briefly spurt from the water
dispenser.
This is due to air getting into the line.
It should pose no problem to operation.

SSEDA-14 (RS25H5121) ���.indd 17 2013. 11. 28. �� 11:28

English - 18

Operating the SAMSUNG side­by-side refrigerator

(3) Lighting (Control Lock (3 sec))

Press the Lighting button to turn on the
dispenser LED lamp.
If you press and hold the Lighting button for
3 seconds, all buttons will be locked and the
dispenser pad will not work.

(4) Fridge (Power Cool (3 sec))

Press the Fridge button to set the Fridge
temperature between 44°F (7°C) and 34°F
(1°C).
Press and hold the Fridge button for 3 seconds
to activate Power Cool function which speeds up
the cooling process in the refrigerator.

(5) Ice (Ice Maker Off (3 sec))

Press the Ice button to get ice from the
dispenser. Press the Ice button to select cubed
or crushed ice.
Press and hold the Ice button for 3 seconds to
turn the ice making function off.

(6) Water (Reset Filter (3 sec))

Press the Water button to get water from the
dispenser.
Press and hold the Water button for 3 seconds
after changing the lter to reset the filter schedule.

To deactivate the secondary functions
(such as Power Freeze, Ice Off, Power
Cool and Control Lock), press and hold
the corresponding button again for 3
seconds.

CHECKING THE CONTROL
PANEL

(1)

(2)

(5)

(3)

(4)

(6)

(1)

Energy Saver (°C↔°F (3 sec))

For better energy efficiency, press the Energy
Saver button.
If condensation occurs on the doors, turn the
Energy Saver Button function off.
To switch the temperature units between ºC and
ºF. Touch and hold this button for 3 seconds to
select the temperature display you want.
Each time you press and hold the button, the ºC
and ºF temperature modes alternate and the ºC
or ºF icon lights up, indicating your selection.

(2) Freezer (Power Freeze (3 sec))

Press the Freezer button to set the freezer
temperature between 5°F (-15°C) and -8°F
(-23°C)
Press and hold the Freezer button for 3 seconds
to activate Power Freezer function which speeds
up the freezing process in the freezer.
This can be helpful if you need to quickly freeze
items that spoil easily or if the temperature in the
freezer has warmed dramatically (For example, if
the door was left open).
This Function must be activated before putting
large stuff in freezer compartment at least
24hours before.

SSEDA-14 (RS25H5121) ���.indd 18 2013. 11. 28. �� 11:28

English - 19

02 OPERATING

USING THE CONTROL PANEL

Freezer/Fridge
(Temperature adjustment)

Press the Freezer or Fridge button until the desired
temperature is set.
Each time you press the Freezer or Fridge button,
temperature indicator will change in below order.

• Freezer
0°F → -1°F → -2°F → -3°F → -4°F → -5°F →

-6°F → -7°F → -8°F → 5°F → 4°F → 3°F →
2°F → 1°F → 0°F
(-18°C → -19°C → -20°C → -21°C → -22°C →

-23°C → -15°C → -16°C → -17°C → -18°C)

❈ In Some Place Starts -19°C.

• Fridge
37°F → 36°F → 35°F → 34°F → 44°F → 43°F

→ 42°F → 41°F → 40°F → 39°F → 38°F →
37°F
(3°C → 2°C → 1°C → 7°C → 6°C → 5°C →
4°C → 3°C)

Power Freeze

This icon will light up when you activate the Power
Freeze function.
Power Freeze function generates cool air for
50hours continuously and it makes the inside of
the refrigerator cool faster.
This function is useful when you make ice more
quickly.
When you have enough, just press and hold the
Freezer/Power Freeze (3 sec) button again for 3
seconds to cancel the Power Freeze function.

When you use this function the energy
consumption of the refrigerator may
increase.
Remember to turn it off when you do
not need it and return the freezer to your
original temperature setting.

Energy Saver

This icon will light up when you activate the Energy
Saver function.
The Energy Saver function is automatically set to
“ON” when power is supplied to the Refrigerator.
If condensation occurs on the doors, turn the
Energy Saver function off.

In some places, water drop may be
generated on the door part.
In this case, it is recommended to turn off
the Energy saver function.

Lighting

This icon will light up when you activate the
Lighting function. In this case, the dispenser light
(under the display) will be on constantly.
If you would like the dispenser light to come on
only when using the dispenser, turn the Lighting
function off by pressing the Lighting button.

Control Lock

This icon will light up when you activate the Lock
function.
In this case, you will not be able to use the control
panel.
If you press and hold the Lighting/Control Lock
(3sec) button again for 3 seconds, you will be able
to use the control panel again.

Filter Indicator

When the filter indicator light changes to red, it is
time to change the filter.
Typically this happens about every 6 months.
The filter Indicator will be Off when you initially
insert the water filter.
The filter Indicator will be red when you have used
your water filter for 6 months.

SSEDA-14 (RS25H5121) ���.indd 19 2013. 11. 28. �� 11:28

English - 20

Power Cool

This icon will light up when you activate the Power
Cool function.
Power Cool function is great for a quick fridge cool
down.
If you activate the Power Cool function, inside
temperature of the Fridge will decrease for about
two and a half hours.

When you have enough, just press and hold the
Fridge/Power Cool (3sec) button again for 3
seconds to cancel the Power Cool function.

Cubed , Crushed

Enjoy cubed or crushed ice by selecting your
preference from the digital control panel.
The ice type light indicates the type of ice that is
currently chosen.

Ice Off

This icon will light up when you activate the Ice Off
function.
In this case, the ice will not be produced.

CAUTION

If the refrigerator’s water supply line is not
connected and water is not being supplied to
the refrigerator, the refrigerator will make unusual
noises if the ice maker is on or if you push the
water dispenser lever.
To stop the noises, press the Ice button until the
Ice Off icon lights up (at least 3 seconds) indicating
that the ice maker is off.
If the water line is connected, and your refrigerator
is making unusual noises, see if the water supply
valve on the line connected to your refrigerator
is closed, preventing water from owing into the
refrigerator.
If the valve is closed, open the valve.

Water

This icon will light up when you activate the Water
function.

Display Off

To energy conservation the Panel Display turns
off automatically under the following conditions:
When no button has been pressed, when no doors
are open, or when no Dispenser Lever has been
pushed. However, the icon indicating your Water
or Cubed / Crushed Ice selection, will stay on.
When you press a button, open a door, or push
a Dispenser Lever, the Panel Display will turn on
again. Except for the Water and Cubed / Crushed
Ice buttons, all function buttons will become
operational after you remove your finger from the
button you are currently pressing.

Demo Mode

Canceling cooling off mode
(“OFF” code on the display)

The Cooling Off function is when the
refrigerator is for store display, won’t
generate ice and cool air.
(Only for product sold in U.S)

CAUTION

In case of Cooling Off Mode, refrigerator may
seem like working but it does not make cool air.
To cancel this mode, press the Energy Saver
button and the Freezer button at the same time for
5 seconds until “Ding-dong” sounds.

SSEDA-14 (RS25H5121) ���.indd 20 2013. 11. 28. �� 11:28

English - 21

02 OPERATING

USING THE ICE AND COLD
WATER DISPENSER

Water

No Ice

No Ice Select this if

you want to turn the

ice maker off.

Using the water dispenser

Press the Water button on the control panel.
Place your cup on the water outlet and push
against the dispenser pad until hearing the “click”
sounds.
Make sure the glass is in line with the dispenser to
prevent the water from splashing out.

Push

To get colder water

- The dispensed water is cool, not icy cold.

- When you want colder water with ice, dispense

ice to your glass first before filling it with water
to prevent water from splashing out.

Using the ice dispenser

Press the Ice Type button to select the type of ice
you want.
Place your cup under the ice outlet and push
gently against the dispenser pad.
Make sure the glass is in line with the dispenser to
prevent the ice from bouncing out.
When cubed ice is selected after using the crushed
ice, a small amount of residual crushed ice might
be produced.

Ice-Maker Cover

Ice BucketIce Chute

WARNING

• Do not put your fingers, hands or any other
unsuitable objects in the chute or ice-maker
bucket.

- It may result in personal injury or material
damage.

• Use only the ice maker provided with the
refrigerator.

• The water supply to this refrigerator must only
be installed / connected by a suitably qualified
person and connect to a potable water supply
only.

• In order to operate the ice maker properly,
water pressure of 20-125psi (138~862kPa) is
required.

SSEDA-14 (RS25H5121) ���.indd 21 2013. 11. 28. �� 11:28

English - 22

CAUTION

• If you have a long vacation or business trip and
won’t use the water or ice dispensers, close the
water valve.

- Otherwise, water leakage may occur.

• When you have not used the Ice maker for a
while, or you have opened the Freezer door
frequently, the Ice may stick together.
If this has occurred, empty the ice container or
break up the ice with a wood kitchen tool.
Do not use sharp items such as knives or forks.

• When the bucket is removed, there may still be
some residual ice in the ice maker that will be
produced.

SSEDA-14 (RS25H5121) ���.indd 22 2013. 11. 28. �� 11:28

English - 23

02 OPERATING

STORING FOOD

The Samsung Side-By-Side Refrigerator has been designed to provide you with maximum space saving
features and functions.
Here are some of the customized compartments we have created to keep your food fresher, longer.
Remember, in order to prevent odor penetration to the ice, stored food should be wrapped securely and
as airtight as possible.

(1)

(3)

(2)

(5)

(6)

Lamp Cover

(4)

(7)

(8)

(9)

Water Filter

Auger motor

CAUTION

Because these following operating instructions cover various models, your refrigerator may differ from
those described in this manual.

SSEDA-14 (RS25H5121) ���.indd 23 2013. 11. 28. �� 11:29

English - 24

(1) Ice Maker Bucket

Designed to store lots of ice easily.

WARNING

Do not put your fingers, hands or any other
objects in the ice chute or the ice maker bucket.
This may result in personal injury or material
damage.

(2) Shelves

Can be used to store all types of frozen food.

(3) Drawers

Best used to store meats or dry foods.
Stored food should be wrapped securely using
foil or other suitable wrapping materials or
containers.

(4) Door Bins

Can be used for small packages of frozen food.

(5) Dairy Bin

Can be used to store smaller dairy items like
butter or margarine, yogurt or cream-cheese
bricks.

(6) Shelves

Designed to be crack-resistant.
They can be used to store all types of food and
drinks.
Circular marks on the glass surface are normal
phenomenon and can usually be wiped clean
with a damp cloth.

(7) Door Bins

Designed to handle large, bulky items such
as gallons of milk or other large bottles and
containers.

(8) Coolselect Zone™ (RS25H5121)

Helps to preserve the taste and prolong the
freshness of your food.
Use it to store cheese, meat, poultry, fish or
any other foods that are consumed on a regular
basis.

(9) Fruit & Vegetable Drawer

Used to preserve the freshness of your stored
vegetables and fruits.

Bottles should be stored tightly together
so that they do not tip and fall out when
the refrigerator door is opened.

WARNING

• If you plan to go away for a significant time,
empty the refrigerator and turn it off.
Wipe the excess moisture from the inside of the
appliance and leave the doors open.
This helps keep odor and mold from
developing.

• If the refrigerator is not to be used for a long
period of time, pull out the power plug.

- Deterioration in the power cord insulation may
cause fire.

• Note that if you wrap food in a plastic bag and
keep it in the refrigerator, the plastic bag can
be stuck in the door, causing the ice dispenser
to work improperly and/or the door to be left
open.

SSEDA-14 (RS25H5121) ���.indd 24 2013. 11. 28. �� 11:29

English - 25

03 MAINTAIN

REMOVING THE FREEZER/
FRIDGE ACCESSORIES

1. Door Bin/Dairy Bin

• Firmly grab the door bin with both hands and lift
it up gently to remove the door bin.

2. Shelves (Freezer/Fridge)

• Remove the shelf by pulling the shelf out to the
hole point as shown at the right gure.
And then remove it by turning and lifting it up.

3. Drawer

• Pull the drawers out fully then slightly lift it up to
remove the drawers.
(Drawer/Fruit & Vegetable Drawer)

4. Ice Bucket (Freezer)

• Remove the Icemaker Bucket by lifting up and
pulling it out slowly.

- Grip the handle as shown in the figure.

- Lift the low part slightly.

- Take the ice bucket out slowly.

Do not use excessive force when removing
the drawer cover.
Otherwise, the cover may break and cause
injury.

Before removing any accessories, make
sure that no food is in the way.
When possible, remove the food
altogether to reduce the risk of accidents.

Cleaning and maintaining your
side-by-side refrigerator

SSEDA-14 (RS25H5121) ���.indd 25 2013. 11. 28. �� 11:29

English - 26

CLEANING THE REFRIGERATOR

Caring for your Samsung Side-By-Side Refrigerator
prolongs the life of your appliance and helps keep
it odor and germ-free.

Cleaning the Interior

Clean the inside walls and accessories with a mild
detergent and then wipe dry with a soft cloth.
You can remove the drawers and shelves for a
more thorough cleaning.
Just make sure to dry them before putting them
back into place.

Cleaning the Exterior

Wipe the digital panel and display panel with a
clean, soft cloth.
Spray water onto the cleaning cloth instead of
spraying directly on the surface of the refrigerator.
This helps ensure an even distribution of moisture
to the surface.
The doors, handles and cabinet surfaces should
be cleaned with a mild detergent and then wiped
dry with a soft cloth.
To keep your appliance looking its best, the
exterior should be polished once or twice a year.

WARNING

Do not use Benzene, Thinner or Clorox™ for
cleaning.
They may damage the surface of the appliance
and can create a risk of fire.

Cleaning the rubber door seals

If the rubber door seals are dirty, the doors may
not close properly, and the refrigerator will not
operate efficiently.
Keep the door seals free of grit or grime by
cleaning the doors with a mild detergent and damp
cloth. Wipe dry with a clean, soft cloth.

CAUTION

Do not spray the refrigerator with water while it is
plugged in, as it may cause an electric shock.
Do not clean the refrigerator with benzene, thinner
or car detergent as there is a risk of fire.

Changing the LED type lighting

CAUTION

Do not disassemble or replace the LED type
lighting.
To change the LED type lighting, contact a
Samsung service center.

SSEDA-14 (RS25H5121) ���.indd 26 2013. 11. 28. �� 11:29

English - 27

03 MAINTAIN

CHANGING THE WATER FILTER

If the water filter indicator turns into red,
filtering ability may decrease.
Then you need to change the water filter.
Water filter is located on the bottom right
side of the refrigerator.

1. Turn the water filter 90˚ counter-clockwise.

UNLOCK

LOCK

LOCK

2. Pull the water filter from the filter housing.

UNLOCK

LOCK

LOCK

UNLOCK

LOCK

LOCK

3. Insert new water filter inside the filter housing.

UNLOCK

LOCK

LOCK

UNLOCK

LOCK

LOCK

UNLOCK

LOCK

LOCK

4. Turn the new water filter 90˚ clockwise.

LOCK

UNLOCK

LOCK

LOCK

UNLOCK

LOCK

LOCK

UNLOCK

LOCK

LOCK

UNLOCK

LOCK

LOCK

5. After changing the water filter, press Water
button on the display part for 3 seconds and
check if it turns into blue.

SSEDA-14 (RS25H5121) ���.indd 27 2013. 11. 28. �� 11:29

English - 28

USING THE ICE MAKER

• To Remove the Ice Bucket.

- Hold the handle as shown in figure1.

- Lift up and pulling Bucket out slowly.

- Take out Ice Bucket out slowly.

- When reinstall the ice bucket, select the ICE
mode and press it for 6 seconds.

Figure 1

• Normal Operation

- Any sounds you hear when the ice maker
dumps ice into the bucket are part of normal
operation.

- Not dispensing ice for long periods may cause
ice clumps in the ice bucket.
Remove the remaining ice and empty the
bucket.

- When ice does not come out, check for any ice
stuck in the chute and remove it.

- The first batch of ice cubes may be small due
to air in the pipe after connection, any air will be
purged during normal use.

Ice Chute

CAUTION

• When ICE OFF blinks on the display panel,
reinsert the bucket and/or make sure it’s
installed properly.

• When the door is open, the Ice and water
dispenser do not work.

• If you close the door hard, it may cause water
spilling over the ice maker.

• To prevent dropping the ice bucket, use both
hands when removing it.

• To prevent injury, be sure to clean up any ice or
water that may have dropped on the floor.

• Do not let the children hang on the ice
dispenser or on the bucket.
They may get hurt.

• Be sure not to put your hand or any object into
the ice chute.
It may cause personal injury or damage
mechanical parts.

• Note that if you wrap food in a plastic bag and
keep it in the refrigerator, the plastic bag can
be stuck in the door, causing the ice dispenser
to work improperly and/or the door to be left
open.

SSEDA-14 (RS25H5121) ���.indd 28 2013. 11. 28. �� 11:29

English - 29

04 TROUBLESHOOTING

Troubleshooting

PROBLEM SOLUTION

The refrigerator
does not work at
all or it does not
chill sufficiently.

• Check that the power plug is properly connected.

• Is the temperature control on the display panel set to the correct temperature?
Try setting it to a lower temperature.

• Is the refrigerator in direct sunlight or located too near a heat source?

• Is the back of the refrigerator too close to the wall and therefore keeping air from
circulating?

• Check if cooling off function is on. If the Freezer/Fridge temperature indicator is
moving, refer to page 20 to cancel the cooling off function.

The food in the
fridge is frozen.

• Is the temperature control on the display panel set to the correct temperature?
Try setting it to a warmer temperature.

• Is the temperature in the room very low?

• Did you store the food with a high water content in the coldest part of the fridge?

You hear unusual
noise or sounds.

• Check that the refrigerator is level and stable.

• If the refrigerator’s water supply line is not connected and water is not being supplied
to the refrigerator, the refrigerator will make unusual noises if the ice maker is on or if
you push the water dispenser lever. To stop the noises, press the Ice Type button until
the Ice Off icon lights up (at least 3seconds) indicating that the ice maker is off.

• A “ticking” sound is heard from inside the refrigerator.
This is normal and occurs because various accessories are contracting or expanding
in relation to the temperature of the refrigerator interior.

The front corners
of the appliance
are hot and
condensation is
occurring.

• Some heat is normal as anti-condensators are installed in the front corners of the
refrigerator to prevent condensation.

• Is the refrigerator door ajar?
Condensation can occur when you leave the door open for a long time.

Ice is not
dispensing.

• Did you wait for 12 hours after installation of the water supply line before making ice?

• Is the water line connected and the shut-off valve open?

• Did you manually stop the ice making function?
Make sure Ice Type is set to Cubed or Crushed.

• Is there any ice blocked within the ice maker bucket?

• Is the freezer temperature too warm? Try setting the freezer temperature lower.

You can hear water
bubbling in the
refrigerator.

• This is normal.
The bubbling comes from the refrigerant coolant liquid circulating through the
refrigerator.

There is a bad
smell in the
refrigerator.

• Has a food item spoiled?

• Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.

• Clean out your freezer periodically and throw away any spoiled or suspect food.

Frost forms on
the walls of the
freezer.

• Is the air vent blocked?
Remove any obstructions so air can circulate freely.

• Allow sufficient space between the foods stored for efficient air circulation.

• Is the freezer door closed properly?

Water dispenser is
not functioning.

• Is the water line connected and the shut-off valve open?

• Has the water supply line tubing been crushed or kinked?
Make sure the tubing is free and clear of any obstruction.

• Is the water tank frozen because the refrigerator temperature is too low?
Try selecting a warmer setting on the main display panel.

SSEDA-14 (RS25H5121) ���.indd 29 2013. 11. 28. �� 11:29

Warranty (USA)

WARRANTY ON SAMSUNG REFRIGERATOR

LIMITED WARRANTY TO ORIGINAL PURCHASER
This Samsung brand product, as supplied and distributed by Samsung Electronics America, Inc. (Samsung) and

delivered new, in the original carton to the original consumer purchaser, is warranted by Samsung against manufacturing
defects in materials and workmanship for a limited warranty period of:

One (1) year Parts and Labor on Refrigerator
Ten (10) years Parts and Labor on sealed Refrigeration system only*

(*Compressor, evaporator, condenser, drier, connecting tubing)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the

United States. To receive warranty service, the purchaser must contact Samsung for problem determination and service
procedures. Warranty service can only be performed by a Samsung authorized service center. The original dated bill of
sale must be presented upon request as proof of purchase to Samsung or Samsung authorized service center.

Samsung will repair or replace any part found to be defective, at our option and at no charge as stipulated herein, with
new or reconditioned parts during the limited warranty period specified above. All replaced parts and products become
the property of Samsung and must be returned to Samsung. Replacement parts and products assume the remaining
original warranty, or ninety (90) days, whichever is longer.

In-home service will be provided during the warranty labor period subject to availability within the contiguous United
States. In-home service is not available in all areas. To receive in-home service, the product must be unobstructed
and accessible from floor level to service personnel. If during in-home service repair cannot be completed, it may be
necessary to remove, repair and return the product. If in-home service is unavailable, Samsung may elect, at our option,
to provide for transportation of our choice to and from a Samsung authorized service center. Otherwise, transportation to
and from the Samsung authorized service center is the responsibility of the purchaser.

This limited warranty covers manufacturing defects in materials and workmanship encountered in normal,
noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage which
occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered
product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other
acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications,
installations, repairs, external plumbing and leaks, external wiring, circuit breakers, fuses or connectors not supplied and
authorized by Samsung, or which damage this product or result in service problems; incorrect electrical line voltage,
fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance
and environmental instructions that are covered and prescribed in the instruction book; loss of food due to spoilage;
consumable items including filters and light.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS
WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY
PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG.
SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR
OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE
USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE
CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE
FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER
AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE
OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE
OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights, which vary from state to state.

To obtain warranty service, please contact Samsung at:

SAMSUNG CUSTOMER CARE CENTER

Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660
1-800-SAMSUNG (1-800-726-7864) and www.samsung.com

SSEDA-14 (RS25H5121) ���.indd 30 2013. 11. 28. �� 11:29

Si une opération de maintenance s'avère
nécessaire

N'hésitez pas à appeler un centre de service agréé Samsung proche en lui communiquant votre nom, adresse et
numéro de téléphone lorsque votre appareil ne fonctionne pas correctement.

Informations relatives à la garantie (CANADA)

Garantie limitée à l'acheteur initial

Cet appareil Samsung est garanti par Samsung Electronics Canada, Inc. (désigné ci-après par SECA) contre les défauts
de fabrication matériels ou une malfaçon durant les périodes suivantes:

Main d'œuvre: 1 an (à domicile)
Pièces: 1 an
Compresseur inverseur: 10 ans

SECA garantit en outre que si cet appareil ne fonctionne pas correctement durant la période de garantie spécifiée et que
le dysfonctionnement est dû à une malfaçon ou à un matériau défectueux, SECA réparera ou remplacera l'appareil à
sa discrétion. Le service à domicile n'est pas disponible partout. Contactez-nous pour savoir si le service à domicile est
actuellement disponible dans votre région en utilisant les informations de contacts se trouvant au dos de votre garantie.

Toutes les réparations ou tous les remplacements de pièces sous garantie doivent être effectués par un centre de
service agréé SECA. (Pour localiser le centre de service SECA le plus proche, appelez le 1-800-SAMSUNG (7267864)
ou visitez notre site Web à l'adresse www.samsung.com/ca)

Obligation du propriétaire initial

La preuve d'achat datée originale doit être conservée par le client et il s'agit de la seule preuve d'achat acceptable.
Elle doit être présentée au centre de service agréé SECA au moment de l'intervention avant que les services de garantie
ne soient rendus. Pour tous les modèles subissant une intervention en après-vente, le transport vers et depuis le centre
de service agréé relève de la responsabilité du client.

Exclusions de la garantie

Cette garantie ne couvre pas les dommages provoqués par un accident, un incendie, une inondation et/ou toutes autres
catastrophes naturelles, une manipulation, une tension d'alimentation ou une installation incorrectes, des réparations
incorrectes ou non-autorisées, une utilisation commerciale ou enfin des dommages survenus au cours de l'expédition.
Les ajustements de la part du client qui sont expliqués dans ce manuel d'utilisation ne sont pas couverts par les
dispositions de la présente garantie. Cette garantie sera automatiquement annulée pour toute unité reçue avec un numéro
de série manquant ou altéré. Cette garantie est valide uniquement pour les produits achetés et utilisés au Canada.

Samsung Electronics Canada Inc., Service Clientèle

55 Standish Court Mississauga, Ontario L5R 4B2

Canada

Pour toute question ou tout commentaire concernant des produits Samsung,

veuillez contacter le centre d'assistance clientèle SAMSUNG.

SAMSUNG ELECTRONICS CANADA, INC.

55 STANDISH COURT MISSISSAUGA, ONTARIO L5R 4B2 CANADA

TÉL: 905-542-3535 FAX: 905-542-3835

1-800-SAMSUNG (726-7864)

www.samsung.com/ca

Centre d'assistance clientèle 1-800-SAMSUNG (726-7864)
Fax du centre d'assistance clientèle 1-866-436-4617

SSEDA-14 (RS25H5121) ���.indd 31 2013. 11. 28. �� 11:29

QUESTIONS OR COMMENTS?

COUNTRY CALL OR VISIT US ONLINE AT WRITE

U.S.A

1-800-SAMSUNG

(726-7864)

www.samsung.com

Samsung Electronics America, Inc.

85 Challenger Road Ridgefield Park,

NJ 07660

CANADA

1-800-SAMSUNG

(726-7864)

www.samsung.com/ca (English)

www.samsung.com/ca_fr (French)

Samsung Electronics Canada Inc.

Customer Service, 55 Standish Court

Mississauga, Ontario L5R 4B2 Canada

Scan the QR code* or visit
www.samsung.com/spsn
to view our helpful
How-to Videos and Live Shows

* Requires reader to be installed on your

smartphone

SSEDA-14 (RS25H5121) .indd 32 2013. 11. 28.  11:29

Code: DA68-02981B-00