Samsung RS25H5000SR-AA User Manual
Refrigerator
user manual
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Thank you for purchasing this Samsung product.
To receive more complete service,
please register your product at
www.samsung.com/register
Free Standing Appliance
RS25H5121**
RS25H5111**
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Contents
SAFETY INFORMATION ……………………………………………………………… 2
SETTING UP YOUR SIDE-BY-SIDE REFRIGERATOR …………………………… 9
OPERATING THE SAMSUNG SIDE-BY-SIDE REFRIGERATOR………………… 18
CLEANING AND MAINTAINING YOUR SIDE-BY-SIDE REFRIGERATOR …… 25
TROUBLESHOOTING ………………………………………………………………… 29
Safety information
SAFETY INFORMATION
Before using your new Samsung Side-By-Side
Refrigerator, please read this manual thoroughly to
ensure that you know how to operate the features
and functions that your new appliance offers safely
and efficiently.
This appliance is not intended for use by persons
(including children) with reduced physical,
sensory, or mental capabilities, or those who lack
experience and knowledge, unless they have been
given supervision or instruction concerning the use
of the appliance by a person responsible for their
safety.
Because the following instructions cover various
models, the characteristics of your refrigerator may
differ slightly from the refrigerator described in this
manual.
If you have any question, contact us at
1-800-SAMSUNG or find help and information
online at www.samsung.com.
Important safety symbols and
precautions:
WARNING
Hazards or unsafe practices that may result in
severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in
minor personal injury or property damage.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions carefully.
Unplug the power plug from the wall
socket.
Make sure the refrigerator is grounded to
prevent electric shock.
Call the contact center for help.
Note.
These warning symbols are here to prevent
injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe
place for future reference.
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WARNING
CRITICAL INSTALLATION
WARNINGS
• Do not install the refrigerator in a damp
location or place where it may come in
contact with water.
- Deteriorated insulation on electrical parts may
cause an electric shock or fire.
• Do not place this refrigerator in direct sunlight
or expose it to the heat from stoves, room
heaters, or other appliances.
• Do not plug several appliances into the same
multiple power strip.
The refrigerator should always be plugged into
its own individual electrical outlet which has a
voltage rating that matches the voltage listed
on the refrigerator’s rating plate.
- This provides the best performance and
also prevents overloading of house wiring
circuits, which could cause a fire hazard from
overheated wires.
• If the wall socket is loose, do not insert the
power plug.
- There is a risk of electric shock of fire.
• Do not use a power cord that has cracks or
abrasion damage along its length or at either
end.
• Do not bend the power cord excessively or
place heavy objects on it.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal
object, place a heavy object on the power
cord, insert the power cord between objects, or
push the power cord into the space behind the
appliance.
• When moving the refrigerator, be careful not to
roll over or damage the power cord.
- This may result in an electric shock or fire.
• Never unplug your refrigerator by pulling on the
power cord.
Always grip the plug firmly and pull straight out
from the outlet.
- Damage to the cord may cause a short-circuit,
fire, and/or electric shock.
• Do not use aerosols near the refrigerator.
- Using aerosols near the refrigerator may cause
an explosion or fire.
• Do not install this appliance near a heater or
inflammable material.
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• Do not install this appliance in a humid, oily,
or dusty location , or in a location exposed to
direct sunlight or water (rain, etc.).
• Do not install this appliance in a location where
gas may leak.
- This may result in an electric shock or fire.
• This refrigerator must be properly
located and installed in accordance
with the instructions in this manual
before you use it.
• Connect the power plug in the proper position
with the cord hanging down.
- If you connect the power plug upside down, the
wire can get cut off and cause a fire or electric
shock.
• When moving the refrigerator, be careful not to
roll over or damage the power cord.
- This constitutes a fire hazard.
• Make sure that the power plug is not crushed
or damaged by the back of the refrigerator.
• Keep the packing materials out of reach of
children.
- There is a risk of death from suffocation if a
child puts the packing materials on his or her
head.
• The appliance must be positioned so that the
plug is accessible after installation.
- Failing to do so may result in an electric shock
or fire due to electric leakage.
• You need to remove all the protective plastic
film before you initially plug the product in.
• The refrigerator must be safely
grounded.
- Always make sure that you have grounded the
refrigerator before attempting to investigate or
repair any part of the appliance.
Power leakages can cause severe electric
shock.
• Never use gas pipes, telephone lines, or other
potential lightning attractors as an electrical
ground.
- Improper use of the grounding plug can result
in a risk of electric shock.
If it is necessary to use an extension cord, use
only a 3-wire extension cord that has a 3-blade
grounding plug and a 3-slot receptacle that will
accept the plug on the appliance.
The marked rating of the extension cord should
be AC 115-120 V, 10 A, or more.
If a grounding adapter is used, make sure the
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receptacle box is fully grounded.
• Plug the power plug into the wall socket firmly.
Do not use a damaged power plug, damaged
power cord, or loose wall socket.
- This may result in an electric shock or fire.
• If the power cord is damaged,
have it replaced immediately by the
manufacturer or one of its service
agent.
CAUTION
INSTALLATION CAUTIONS
• Allow sufficient space around the
refrigerator and install it on a flat
surface.
- If your refrigerator is not level, the internal
cooling system may not work correctly.
- Keep the ventilation space in the appliance
enclosure or mounting structure clear of
obstructions.
• Allow the appliance to stand for 2 hours after
installation.
• We strongly recommend you have a qualified
technician or service company install the
refrigerator.
- Failing to do so may result in an electric shock,
fire, explosion, problems with the product, or
injury.
WARNING
CRITICAL USAGE WARNINGS
• Do not insert the power plug into a wall
socket with wet hands.
• Do not store articles on the top of the
appliance.
- When you open or close the door, the articles
may fall and cause personal injury and/or
material damage.
• Do not insert hands, feet or metal objects (such
as knives, etc.) into the bottom or the back of
the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury
• Do not put a container filled with water on the
refrigerator.
- If spilled, there is a risk of fire or electric shock.
• Children should be supervised to ensure that
they do not play with the appliance.
- Keep fingers out of “pinch point” areas.
Clearances between the doors and cabinet are
necessarily small. Be careful when you open
the doors if children are in the area.
• Do not let children hang on the door.
A serious injury may occur.
• Do not let children go inside the refrigerator.
They could become trapped.
• Do not insert your hands into the bottom area
under the appliance.
- Any sharp edges may cause personal injury.
• Do not let children step on a drawer cover.
- The drawer may break and cause them to slip.
• Do not overfill the refrigerator with food.
- When you open the door, an item may fall out
and cause personal injury or material damage.
• Do not touch the inside walls of the freezer or
products stored in the freezer with wet hands.
- This may cause frostbite.
• Never put fingers or other objects into the water
dispenser hole, ice chute, or ice maker bucket.
- It may cause personal injury or material
damage.
• Do not use or place any substances sensitive
to temperature such as inflammable sprays,
inflammable objects, dry ice, medicine, or
chemicals near or inside of the refrigerator.
• Do not keep volatile or inflammable objects
or substances (benzene, thinner, propane
gas, alcohol, ether, LP gas, and other such
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products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in fire or explosion.
• Do not store pharmaceutical products, scientific
materials, or temperature sensitive products in
the refrigerator.
- Products that require strict temperature
controls must not be stored in the refrigerator.
• Do not place or use an electrical appliance
inside the refrigerator, unless it is of a type
recommended by the manufacturer.
• Do not stand on top of the appliance or place
objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal
objects, etc.) on the appliance.
This may result in an electric shock, fire,
problems with the product, or injury.
Do not put a container filled with water on the
appliance.
- If spilled, there is a risk of fire or electric shock.
• Do not use mechanical devices or any other
means to accelerate the defrosting process,
other than those recommended by the
manufacturer.
• Do not damage the refrigerant circuit.
• Do not spray volatile material such as
insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also
result in an electric shock, fire, or problems with
the product.
• Never stare directly at the UV LED lamp for long
periods of time.
- This may result in eye strain due to the
ultraviolet rays.
Be careful when you open the doors if children
are in the area.
• Do not let children hang on the door.
A serious injury may occur.
• Do not let children go inside the refrigerator.
They could become trapped.
• Bottles should be stored tightly together so that
they do not fall out.
• This product is intended only for the storage of
food in a domestic environment.
• If a gas leak is detected, avoid any naked
flames or potential sources of ignition, and air
the room in which the appliance is standing for
several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in explosion or fire.
• Use only the LED Lamps provided by the
manufacturer or its service agents.
• If the refrigerator emits a burning smell
or smoke, unplug the refrigerator
immediately and contact your
Samsung Electronics service center.
• If you experience difficulty changing a non-LED
light, contact a Samsung service energy.
• If the product is equipped with LED Lamps, do
not disassemble the Lamp Covers and LED
Lamps yourself.
- Please contact your service agents.
• If dust or water enters the refrigerator, unplug
the refrigerator and contact your Samsung
Electronics service center.
- There is a risk of fire.
• Do not attempt to repair, disassemble,
or modify the appliance yourself.
• Do not use any fuse (such as cooper, steel wire,
etc.) other than a standard fuse.
• If your appliance needs to be repaired or
reinstalled, contact your nearest service center.
- Failing to do so may result in an electric shock,
fire, problems with the product, or injury.
• If the interior or exterior LED lamp has gone
out, please contact your nearest service center.
• Children should be supervised to
ensure that they do not play with the
appliance.
- Keep fingers out of “pinch point” areas. :
Clearances between the doors and cabinet are
necessarily small.
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CAUTION
USAGE CAUTIONS
• Do not re-freeze frozen foods that have
thawed completely.
Do not place carbonated or fizzy drinks
in the freezer compartment.
Do not put bottles or glass containers
in the freezer.
- When the contents freeze, the glass may break
and cause personal injury.
• Use only the ice maker provided with the
refrigerator.
• Have the refrigerator’s water supply installed by
a suitably qualified person and connected only
to a potable water supply.
To operate the ice maker properly, water
pressure of 20 ~ 125psi (138 ~ 862kPa) is
required.
If you will be away from home for a long period
of time (on vacation, for example) and won’t
be using the water or ice dispensers, close the
water valve.
- Otherwise, water leakage may occur.
• If you won’t be using the refrigerator for a very
long period of time, (3 weeks or more) empty
the refrigerator, unplug it, close the water valve,
wipe excess moisture from the inside walls,
and leave the doors open to prevent odors and
mold.
• Service Warranty and Modification.
• Any changes or modifications
performed by a 3rd party on this
finished appliance are not covered
under Samsung warranty service, nor is
Samsung responsible for safety issues
that result from 3rd party modifications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a
plastic bag, the refrigerator can be over cooled.
If this cooling period lasts too long, the water
filter may break and cause water leakage.
• If the refrigerator is disconnected from the
power supply, you should wait for at least five
minutes before plugging it back in.
• If you have a long vacation planned or do not
intend to use the refrigerator for a long period of
time, (3 weeks or more) empty the refrigerator,
pull out the power plug, close the water valve,
wipe excess moisture from the inside walls,
and leave the doors open to prevent odors and
mold.
- Letting the refrigerator run long periods of time
without using it can cause the insulation to
deteriorate and may cause a fire.
• To get the best performance from the product:
- Do not place food too close to the vents at the
rear of the appliance as it can obstruct free air
circulation in the refrigerator compartment.
- Wrap food up properly or place it in airtight
containers before putting it into the refrigerator.
- Do not place glass bottles or carbonated
beverages into the freezer.
They can freeze and break.
Broken beverage containers can cause injury.
- Please observe maximum storage times and
expiration dates of frozen goods.
- There is no need to disconnect the refrigerator
from the power supply if you will be away for
less than three weeks.
However, if you will be away for more than
three weeks, remove all the food, unplug the
refrigerator, close the water valve, wipe excess
moisture from the inside walls, and leave the
doors open to prevent odors and mold.
• Fill the water tank and ice cube trays with
potable water only (tap water, mineral water, or
purified water).
- Do not fill the tank with tea or a Sports drink.
This may damage the refrigerator.
• Do not strike or apply excessive force to any
glass surface.
- Broken glass may result in a personal injury
and/or property damage.
• If the product is flooded, make sure to
contact your nearest service center.
- There is a risk of electric shock or fire.
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CAUTION
WARNING
CLEANING CAUTIONS
• Do not spray water directly on the
inside or outside the refrigerator.
- There is a risk of fire or electric shock.
• Do not use a hair dryer to dry the inside of the
refrigerator.
• Do not place a lighted candle in the refrigerator
to remove bad odors.
- This may result in an electric shock or fire.
• Use a clean, dry cloth to remove any
foreign matter or dust from the power
plug blades.
Do not use a wet or damp cloth when
cleaning the plug.
- Otherwise, there is a risk of fire or electric
shock.
• Before cleaning or performing
maintenance, unplug the appliance
from the wall socket.
- Failing to do so may result in an electric shock
or fire.
WARNING
• This product contains chemicals known to
the State of California to cause cancer and
reproductive toxicity.
CRITICAL DISPOSAL WARNINGS
• DANGER : Risk of child entrapment.
Before you throw away your old
refrigerator or freezer:
- Take off the doors and door latch.
- Leave the shelves in place so that children
cannot easily climb inside.
- Children trapped inside a refrigerator can hurt
themselves or suffocate to death.
• Please dispose of the packaging material from
this product in an environmentally friendly
manner.
• Ensure that none of the pipes on the back of
the appliance are damaged prior to disposal.
• R-600a or R-134a is used as a refrigerant.
Check the compressor label on the rear of
the appliance or the rating label inside the
fridge to see which refrigerant is used for your
refrigerator.
If this product contains flammable gas
(Refrigerant R-600a), contact your local
authority in regard to safe disposal of this
product.
• When disposing of this refrigerator, remove the
door/door seals and door latch so that small
children or animals cannot become trapped
inside.
Children should be supervised to ensure that
they do not play with the appliance.
If trapped inside, the child may get hurt or
suffocate to death.
• Cyclopentane is used in the insulation.
The gases in the insulation material require a
special disposal procedure.
Please contact your local authorities in regard
to the environmentally safe disposal of this
product.
• Keep all packaging materials well out of the
reach of children, as packaging materials can
be dangerous to children.
- If a child places a bag over his or her head, the
child could suffocate.
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ADDITIONAL TIPS FOR
PROPER USAGE
• In the event of a power failure, call the local
office of your Electricity Company and ask how
long it is going to last.
- Most power failures that are corrected in an
hour or two will not affect your refrigerator
temperatures. However, you should minimize
the number of door openings while the power
is off.
- Should the power failure last more than 24
hours, remove and discard all frozen food.
• If a key is provided with refrigerator, the keys
should be kept out of the reach of children and
not be kept in the vicinity of the appliance.
• The appliance might not operate consistently
(frozen contents can thaw or temperatures
can become too warm in the frozen food
compartment) when sited for an extended
period of time in a location where ambient
air temperatures are constantly below the
temperatures for which the appliance is
designed.
• Do not store food which goes bad easily at low
temperature, such as bananas and melons.
• Your appliance is frost free, which means there
is no need to manually defrost your appliance.
This will be carried out automatically.
• Temperature rise during defrosting complies
with ISO requirements.
But If you want to prevent an undue rise in the
temperature of frozen food while the appliance
defrosts, wrap the frozen food in several layers
of newspaper.
• Any increase in the temperature of frozen food
during defrosting can shorten its storage life.
• Do not re-freeze frozen foods that have thawed
completely.
Saving Energy Tips
- Install the appliance in a cool, dry room with
adequate ventilation.
Ensure that it is not exposed to direct sunlight
and never put it near a direct source of heat (a
radiator, for example).
- Never block any vents or grilles on the
appliance.
- Allow warm food to cool down before placing it
in the appliance.
- Put frozen food in the refrigerator to thaw.
You can then use the low temperatures of the
frozen products to cool food in the refrigerator.
- Do not keep the door of the appliance open for
too long when putting food in or taking food
out.
The shorter the time the door is open, the less
frost build-up you’ll have in the freezer.
- Provide sufficient clearance to the right, left,
back, and top for air circulation when installing
the refrigerator. This will help reduce power
consumption and keep your energy bills lower.
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Setting up your side-by-side
refrigerator
GETTING READY TO INSTALL
THE REFRIGERATOR
Congratulations on the purchase of your Samsung
Side-By-Side Refrigerator.
We hope you will enjoy the many state-of-the-art
features and efficiencies that this new appliance
has to offer.
Selecting the best location for the
refrigerator
• Select a location with easy access to the water
supply.
• Select a location without direct exposure to
sunlight.
• Select a location with level (or nearly level)
flooring.
• Select a location with enough space for the
refrigerator doors to open easily.
• Allow sufficient space to install the refrigerator
on a flat surface.
- If your refrigerator is not level, the internal
cooling system may not work correctly.
- Refer to drawing and dimensions below for
overall space required for use.
at least 2”
(50.8 mm)
40 3/38”
(1,018 mm)
46 2/11” (1,173 mm)
Do not install the refrigerator where the
temperature can drop below 50°F (10°C).
135 ° 135 °
62 3/20” (1,577 mm)
at least 2”
(50.8 mm)
43 43/65”
(1,109 mm)
When moving your refrigerator
To prevent floor damage, be sure the front leveling
legs are in the up position (above the floor).
Refer to ‘Leveling the refrigerator’ in the manual
(page 14).
To protect the finish of the flooring, place a
protection sheet, such as packing carton under the
refrigerator.
SCREW DRIVER(-)
01 SETTING UP
50 17/24” (1,288 mm)
2” (50mm)
CONTROL LEVER
2” (50mm)
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2” (50mm)
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CAUTION
When installing, servicing or cleaning behind the
refrigerator, be sure to pull the unit straight out and
push back in straight after finishing.
First things first! Make sure that you can easily
move your refrigerator to its final location by
measuring doorways (both width and height),
thresholds, ceilings, stairways, etc.
The following chart details the exact height and
depth.
Dimensions [inch (mm)]
Width
Depth
Height
Only Cabinet 908 (35 3/4)
With Leg Front 914.4 (36)
Only Cabinet 763.3 (30 1/16)
With Door 875 (34 1/16)
With Handle 940 (37)
90° Open
135° Open
Only Cabinet 1,740 (68 1/2)
With Hinge 1,760 (69 9/32)
With Door 1,775 (69 7/8)
Model
RS25H5121** RS25H5111**
F 1,173 (46 2/11) /
R 1,288 (50 17/24)
F 1,018 (40 3/38) /
R 1,109 (43 43/65)
SETTING UP THE REFRIGERATOR
Now that you have your new Refrigerator installed
in place, you are ready to set up and enjoy the
features and functions of the appliance.
By completing the following steps, your
Refrigerator should be fully operational.
If not, first check the power supply and electricity
source or try the troubleshooting section at the
back of this user’s guide.
If you have any further questions, contact your
Samsung Electronics service center.
1. Place the Refrigerator in an appropriate location
with reasonable clearance between the wall
and the Refrigerator.
Refer to installation instructions in this manual.
2. Once the Refrigerator is plugged in, make sure
the interior light comes on when you open the
doors.
3. Set the Temperature control to the coldest
temperature and wait for an hour.
The Freezer will get slightly chilled and the
motor will run smoothly.
4. After powering the Refrigerator, it will take a few
hours to reach the appropriate temperature.
You can store food and drinks in the
Refrigerator after the temperature is sufficiently
cool.
5. Assemble the water line to the refrigerator and
verify that the couplers are correctly assembled
without water leakage.
(Refer to ‘Installing the water line’, page 16)
• Allow clearance to the right, left, back
and top when installing.
This will help reduce power consumption
and keep your energy bills lower.
• Make sure you disconnect the water supply line
BEFORE removing the freezer door.
To avoid damage, refer to ‘Separating the
water line from the refrigerator’ in the manual
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