Refrigerator
user manual
imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service,
please register your product at
www.samsung.com/global/register
RFG299AA
English
Features of your new Refrigerator
KEY FEATURES OF YOUR NEW REFRIGERATOR
Your Samsung French Door Refrigerator comes equipped with various innovative storage and energy-efficient
features.
• Twin Cooling System
The Refrigerator and Freezer have separate evaporators. Due to this independent cooling system,
the Freezer and Refrigerator cool more efficiently.
Additionally, this separate air flow system prevents food odor of one compartment from seeping into
other compartments.
• 7inch LCD
An easy access interface for users with a Touch Screen Panel
• Cool Select Pantry
TM
The Cool Select pantryTM is a full-width drawer with adjustable temperature control.
• Bigger & Wider Space
The wide shelf area and pantry provide enough space for larger items like a pizza box, etc.
The wide freezer drawer also provides enough space for 2~3 turkeys.
• Secure Auto Close
The Secure Auto Close feature will automatically close a door that is slightly open.
• Compact Ice Maker
The Ice maker can dispense cubed or crushed ice.
• Digital Display and Temperature Control
• Water Filtration System
• Door Alarm
A helpful beeper alerts you if a door is ajar.
• Tilting Pocket
The Tilting pocket can be used to store up to a 16” pizza.
• Auto Pull Out Drawer
The upper drawer in the freezer comes out automatically as you just open the freezer door.
• Easy Handle
Freezer door can be opened with less effort.
• Energy Star
This Energy star labeled product may save you money on your energy costs.
2_ Features
For easy future reference, write the model and serial
number down. You will find your model number and
serial number on the left side of the refrigerator.
Model #
Serial #
Safety Information
SAFETY INFORMATION
Before using your new Samsung French Door Refrigerator, please read this manual thoroughly to
ensure that you know how to safely and efficiently operate the features and functions that your
new appliance offers.
Because the following instruction covers various models, the characteristics of your Refrigerator
may differ slightly from the Refrigerator described in this manual. If you have any question, contact
us at 1-800-SAMSUNG or find help and information online at www.samsung.com.
What the icons and signs in this user manual mean :
WARNING
Hazards or unsafe practices that may result in severepersonalinjuryordeath.
CAUTION
Hazards or unsafe practices that may result in minorpersonalinjuryorproperty
damage.
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal injury when using your
refrigerator, follow these basic safety precautions:
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the service center for help.
Thesewarningsignsareheretopreventinjurytoyouandothers.
Pleasefollowthemexplicitly
Keepthismanualinasafeplaceforfuturereference.
SEVERE WARNING SIGNS
Do not plug several appliances into the same power receptacle.
•
Large appliances draw a lot of power. Powering more than one appliance or machine from a single power source
could cause overheating and cause a fire.
Make sure that the power plug is not kinked or damaged by the back of the Refrigerator.
• A damaged power plug may overheat and cause a re.
Do not spray water directly into or on the outside of the Refrigerator/Freezer drawer.
• Water could get into the interior machine parts and cause electric shock.
Do not use aerosols near the Refrigerator.
• Aerosols used near the Refrigerator may cause an explosion or re.
Safety Information _3
Do not put undue stress on the power cord or place heavy articles on it.
• Placing heavy articles on the power cord may create the risk of explosion or fire.
Do not insert the power plug with wet hands.
• It may cause electric shock.
Do not put a container filled with water on the Refrigerator.
• If it spills, it may cause fire or electric shock.
Do not install the Refrigerator in a damp place or place where it may come in contact
with water.
• Wet and/or deteriorated insulation of the internal electrical parts may cause electric shock or fire.
Do not store volatile or flammable substances in the Refrigerator.
• Storing benzene, thinner, alcohol, ether, LP gas and other such products may cause explosions.
Do not disassemble or repair the Refrigerator by yourself.
• You may run the risk of fire, appliance malfunctions and/or personal injury. Call your nearest service center
for help from a qualified service technician.
Unplug the Refrigerator before changing the interior light.
• Changing the light while the Refrigerator is plugged in may cause electric shock.
If you wish to dispose of the Refrigerator, remove the doors and seals before throwing
it away.
• The doors(and their seals) can entrap a child if they climb into the Refrigerator.
Make sure that the doors are off, and ensure that no one is suffocated by being locked inside.
The Refrigerator must be safely grounded
• Always make sure that you have grounded the Refrigerator before attempting to investigate or repair any
part of the appliance. Power leakages can cause severe electric shock.
Never use gas pipes, telephone lines or other potential lightning attractors as an
electrical ground.
• Improper use of the grounding plug can result in a risk of electric shock. If it is necessary to use an
extension cord to power the Refrigerator, use only a 3-wire extension cord that has a 3-blade ground plug
and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension
cord should be AC 115V~120V, 10A, or more. Additionally, if a grounding adapter is used, make sure the
receptacle box is also fully grounded.
Safety Information
4_ Safety Information
CAUTION SIGNS
Use good judgment when filling the Refrigerator with food and drinks.
• In an overfull Refrigerator, heavy, fragile, bulky or breakable items may fall out and cause personal injury
and/or damage to surrounding objects.
Do not put bottles or glass containers in the Freezer drawer.
• When the contents freeze and then expand, the glass may break and cause personal injury or leave
dangerous glass shards in the Freezer.
If the electrical wall socket is loose, do not insert the power plug.
• There is a risk of electric shock or fire. Have the plug looked at by a licensed electrician.
Never unplug your Refrigerator by pulling on the power cord.
• Always grip the power cord firmly and pull straight out from the outlet. Yanking or pulling on the power
cord may cause a short-circuit, fire and/or electric shock.
• A damaged power cord must be replaced by the manufacturer, a certified service agent or qualified service
personnel.
Do not store articles on the top of the appliance.
• When you open or close the door, the articles may fall and cause personal injury and /or damage to
surrounding objects.
Do not store pharmaceutical products, scientific materials and temperature-sensitive
products in the refrigerator.
• Products that require exact temperature controls should not be stored in the Refrigerator.
Do not allow children to climb, stand or hang on shelves and handles of the
Refrigerator. They could damage the Refrigerator and seriously injure themselves.
Do not sit on the freezer door. The door may break.Do not allow children to climb into
the freezer basket.
If you notice a chemical or burning plastic smell or see smoke, unplug the Refrigerator
immediately and contact your Samsung Electronics Service Center.
After your Refrigerator is in operation, do not touch the cold surfaces in the Freezer
compartment. Particularly when hands are damp or wet, skin may adhere to these
extremely cold surfaces.
• Skin may stick to the surface and you may get frostbite.
Do not put your hands under the appliance.
• Any sharp edges may cause personal injury.
Safety Information _5
CAUTION
Neverputngersorotherobjectsintothewaterdispenserholeoricechute.
• It may cause personal injury and/or material damage.
IftheRefrigeratorwillnotbeusedforalongperiodoftime(forexample,over
severalmonths),unplugthepowerfromthewall.
• Over time, deterioration in the power cord insulation may cause re.
Donotuseawetordampclothwhencleaningtheplug.
Removeanydustorforeignmatterfromthepowerplugpins.
• A dirty power plug can increase the risk of re.
IftheRefrigeratorisdisconnectedfromthepowersupply,youshouldwaitfor
atleastveminutesbeforepluggingitbackin.
Donotplacetherefrigeratordirectlyinsunlight.
Theappliancemustbepositionedforeasyaccesstopowersource.
Ifthepowercordisdamaged,itmustbereplacedbythemanufacturer,a
certiedserviceagentorqualiedservicepersonnel.
Ifyouhavealongvacationplanned,emptytheRefrigeratorandturnitoff.
• Wipe excess moisture from the inside and leave the doors open to keep odor and mold from
developing.
ServicewarrantyandModication
• Any changes or modications performed by a 3rd party on this nished appliance is not covered
under Samsung warranty service, nor can Samsung be responsible for safety issues that result
from 3rd party modifications.
ChildrencangettrappedinsideRefrigerators.
BeforeyouthrowawayyouroldRefrigeratororFreezer,makesurethatyou;
• Take off the doors.
• Leave all shelves in places so that children may not easily climb inside and shut the door while they
are inside.
Thisapplianceisnotintendedforusebysmallchildrenorinrmpersonswithout
capable,adultsupervision.Smallchildrenshouldbesupervisedwhenusingthe
appliance.
Donotblockairholes
• If the air holes are blocked, especially with a plastic bag, the refrigerator can be over cooled.
If this cooling period lasts too long, the water filter may break and cause water leakage.
Safety Information
6_ Safety Information
CAUTION
Contents
SETTINGUPYOUR
FRENCHDOORREFRIGERATOR
08
OPERATINGYOURSAMSUNG
FRENCHDOORREFRIGERATOR
21
TROUBLESHOOTING
50
WARRANTY
52
08 Getting ready to install the refrigerator
09 Removing the refrigerator doors
11 Disassemble the Freezer Drawer
12 Reattaching the refrigerator doors
14 Assemble the Freezer Drawer
15 Adjusting the doors
16 Making minor adjustments between doors
17 Adjusting the freezer drawer level
18 Checking the water dispenser line
19 Installing the water line
21 Digital panel
21 View of panel
22 Plug in.
22 How to calibrate touch point.
23 Slide Show.
24 Home.
24 Dispenser.
26 Child Lock.
27 Cooling off.
28 Door open Alarm.
28 Calendar.
29 Temp. Control.
31 Water Filter.
32 Photo Album.
36 Nutrition Facts.
37 Conversions.
37 Settings.
42 Parts and Features
43 Storing food in the refrigerator
43 Storing food in the freezer drawer
44 Using the Cool Select Pantry™
45 Removing the refrigerator accessories
46 Using the doors
46 Using the tilting pocket
47 Removing the freezer accessories
48 Cleaning the refrigerator
49 Changing the interior lights
50 Troubleshooting
52 Warranty
Contents _7
Setting up your French Door Refrigerator
GETTING READY TO INSTALL THE REFRIGERATOR
Congratulations on your purchase of the Samsung French Door Refrigerator. We hope you enjoy the state-of-art
features and efficiencies that this new appliance offers.
SelectingthebestlocationfortheRefrigerator
• A location with easy access to the water supply.
• A location without direct exposure to sunlight.
• A location with level (or nearly level) ooring.
• A location with enough space for the Refrigerator doors to
open easily.
• Allow sufcient space for air circulation of the internal
cooling system.
If the Refrigerator does not have enough space, the internal
cooling system may not work properly.
8_ Setting Up
First thing! Make sure that you can easily move your Refrigerator to its final location by measuring doorways
(both width and height), thresholds, ceilings, stairways, etc.
The following chart details the exact height and depth of Samsung French Door Refrigerator.
Depth
MODEL
Capacity(Cu.Ft)
Dimension
(inches)
Width
Case Height
with Hinge
without Hinge
with Door
without Door
RFG299AA
28.5
35 ¾
70
68 ⅝
35 ¾
29 ⅛
FLOORING
For proper installation, this refrigerator must be placed on a level
surface of hard material that is the same height as the rest of the
flooring. This surface should be strong enough to support a fully loaded
refrigerator, or approximately
660lbs(299kg). To protect the finish of the flooring, cut a large section
of the cardboard carton and place under the refrigerator where you are
working. When moving, be sure to pull the unit straight out and push
back in straight.
• Allow clearance to the right, left, back and top when installing. This will help reduce power consumption and keep
your energy bills lower.
• Do not install the Refrigerator where the temperature will go below 50ºF (10ºC).
CAUTION
When moving your refrigerator
To prevent floor damage be sure the front leveling legs are in
the up position(above the floor).
Refer to ‘Leveling the refrigerator’ in the manual(at page 15)
ControlLeverScrewdriver(-)
Setting Up _9
01 SETTING UP
Disassemble the Refrigerator doors
1. With the door opened, remove the Hinge Cover
cap (
1
)with a Flat head screwdriver, and close
the door.
Remove the 3 screws holding down the Hinge
Cover and remove the Hinge Cover (
2
).
2
1
REMOVING THE REFRIGERATOR DOORS
If the Refrigerator is too large to pass through your doorway easily, you can remove the refrigerator doors.
Tools you will need
Philips screwdriver Flat-blade screwdriver Wrench Pliers Allen wrench(3/16”)
SETTING UP THE REFRIGERATOR
Now that you have your new Refrigerator installed in place, you are ready to set up and enjoy the features and
functions of the appliance. By completing the following steps, your Refrigerator should be fully operational.
1. Place the Refrigerator in an appropriate location with reasonable clearance between the wall and the
Refrigerator. Refer to installation instructions in this manual.
2. Once the Refrigerator is plugged in, make sure the interior light comes on when you open the doors.
3. Set the Temperature control to the coldest temperature and wait for an hour. The Freezer will get slightly
chilled and the motor will run smoothly.
4. After powering the Refrigerator, it will take a few hours to reach the appropriate temperature. You can
store food and drinks in the Refrigerator after the temperature is sufficiently cool.
Check the accessory list below.
Water filter
(DA29-00003B)
Hex wrench
(DA80-00002C)
Compression fitting
(DA62-00305A)
Compression nut
(DA74-00070B)
Fastener
(DA60-00143B)
Setting up your French Door Refrigerator
10_ Setting Up
12
10
11
4. Lift the door straight up to remove.
5. With a Philips head screwdriver, remove the two screws (
10
)
attached to the lower left and right door hinges.
With an wrench(10mm), remove the two hex head bolts (
11
)
attached to the lower left and right door hinges.
Remove the lower left and right door hinges (
12
).
3. Remove the 3 hex head bolts (
7
) attached to the upper
left and right door hinges with a wrench(10mm).
With a Philips head screwdriver, remove the ground
screw (
8
) attached to the upper left and right door
hinges.
Remove the upper left and right door hinges (
9
).
9
7
8
2. Disconnect the electrical connector (
3
) above
the upper right door hinge and the 3 electrical
connectors (
4
) above the upper left door hinge.
Disconnect the water tube (
5
) by pulling the tube
fitting (
6
) apart as shown in the picture.
5
6
4
3
Setting Up _11
01 SETTING UP
4. Remove four 10mm hex-head bolts from both sides.
5. Lift the freezer door up from the rails.
2. Remove the tilting pocket(
1
) by pulling on both brackets(
2
)
upward at the same time.
3. Take out the lower basket(
3
) by lifting the basket up from
rail system.
1. Push the upper drawer in completely.
DISASSEMBLE THE FREEZER DRAWER
1
2
3
Slot
Slot
12_ Setting Up
3. Insert the upper hinges (
9
) into the holes at the top of
the doors.
With a wrench(10mm), insert and tighten the 3 hex
head bolts (
7
) into the upper left and right door
hinges.
With a philips head screwdriver, insert and tighten the
ground screw (
8
) into the upper left and right door
hinges.
12
7
8
9
10
11
2. Place the hole in the bottom of the door over the lower
hinge(
12
).
Be careful not to miss the hinge cap because it can
be easily taken off.
12
Setting up your French Door Refrigerator
Assemble the Refrigerator doors
1. Reattach the lower left and right door hinges(
12
) .
With a Philips head screwdriver, insert and tighten the
2 screws (
10
) into the lower left and right door hinges.
With a wrench(10mm), insert and tighten the 2 hex
head bolts (
11
) into the lower left and right door
hinges.
REATTACHING THE REFRIGERATOR DOORS
Setting Up _13
01 SETTING UP
3
4
5. Position the Top Table (
2
) in place.
With a philips head screwdriver, insert and tighten the
3 screws into the Hinge Cover. With the door opened,
reinsert the Hinge Cover cap (
1
) and close the doors.
When reattaching the hinge cover, make sure that the
wires are not pressed or damaged by the hinge cover.
1
2
REATTACHING THE REFRIGERATOR DOORS
4. Reconnect the 3 electrical connector(
3
) found above
the upper left door hinge.
Reconnect the electrical connector(
4
) found
above the upper right door hinge.
Connect water line and insert two clips.
The Water Line must be fully inserted to the marked line to prevent water leakage from the dispenser.
14_ setting up
ASSEMBLE THE FREEZER DRAWER
2. Attach the freezer door front onto the open slots on the sides.
3. Tighten four 10mm hex-head screws completely.
4. With the drawer pulled out fully, insert the lower basket (
6
) into
the rail system.
5. Hook the ends of the tilting pocket (
7
) into both brackets (
8
),
and push down until they lock into place.
Setting up your French Door Refrigerator
1. Pull out the rails fully on each side of the cabinet.
7
8
Slot
Slot
6
Slot
Slot
setting up _15
01 SETTING UP
ADJUSTING THE DOORS
Now that the doors are back on the Refrigerator, you want to make sure the Refrigerator is level so that you can
make final adjustments. If the Refrigerator is not level, it will not be possible to get the doors perfectly even.
When the Left door is lower than the Right door.
Insert a flat-blade screwdriver into a notch on the left control lever, turn it clockwise or counter-clockwise to
level the left door.
When the Left door is higher than the Right door.
Insert a flat-blade screwdriver into a notch on the right control lever, turn it clockwise or counter-clockwise
to level the right door.
We do not recommend making small adjustments with the control lever. Instead, refer to the next page
for the best way to make minor adjustments to the doors.
ControlLever
Screwdriver
ControlLever
Screwdriver
Setting up your French Door Refrigerator
MAKING MINOR ADJUSTMENTS BETWEEN DOORS
Remember a level Refrigerator is necessary for getting the doors perfectly even. If you need help, review the
previous section on leveling the Refrigerator.
When the left
door is lower
than the right
door.
When the left
door is higher
than the right
door.
Adjustment
part
Adjustment
part
16_ Setting Up
1. If you open the drawer (
1
), you can see the lower hinge (
2
) .
2. Insert the supplied hex wrench (
3
) into the shaft (
4
) of the lower hinge.
3. Please adjust the height by turning the hex wrench (
3
) clockwise (
) or counter-clockwise (
).
When you turn the hex wrench counter-clockwise( ), the door will move up.
Two fastener-rings are enclosed with the refrigerator.
The thickness of each fastener-ring is 0.04 inch.
1. After adjusting the doors, please insert the supplied fastener-ring (
5
)using a pair of pliers (
6
) in the
gap between the hinge-grommet (
7
) and the lower hinge (
8
). The number of fastener-rings you’ll
need to insert depends on the gap.
2
3
4
1
3
Setting Up _17
01 SETTING UP
ADJUSTING THE FREEZER DRAWER LEVEL
1. Locate the height-adjuster (
1
) in the freezer drawer.
Unscrew the four Phillips screws (
2
) slightly to loosen the door.
2. Loosen the controller screw(
3
) with a Phillips screwdriver.
3. Find the best level to align the door slope.
After adjustment, first tighten screw(
3
) and then screw(
2
) .
Freezer Drawer
Adjustment part
Example) The slope is about 2mm (0.08inch) as shown below.
- Rotate the Height Adjuster to -2.0 to reduce the door slope.
Slope
Reference
plane
1
2
3
Setting up your French Door Refrigerator
CHECKING THE WATER DISPENSER LINE
A water dispenser is one of the helpful features on your new Samsung Refrigerator. To help promote better
health, the Samsung water filter removes unwanted particles from your water. However, it does not sterilize or
destroy microorganisms. You may need to purchase a water purifying system to do that.
In order for the ice maker to operate properly, a water pressure of 20~125 psi (pound per square inch) is
required.
Under normal conditions, a 170 cc (5.75 oz.) cup can be filled in 10 seconds.
If the Refrigerator is installed in an area with low water pressure (below 20psi), you can install a booster pump to
compensate for the low pressure.
Make sure the water storage tank inside the Refrigerator is properly filled. To do this, press the water dispenser
lever until the water runs from the water outlet.
18_ Setting Up
Water line installation kits are available at extra cost from your dealer. We recommend using a water supply
kit that contains copper tubing.
Connecting to the water supply line
1. First, shut off the main water supply line and turn the ice-maker off.
2. Locate the nearest cold water drinking line.
3. After connecting the water supply to the water filter, turn your main water supply back on and flush four
or more gallons into a bucket to clear and prime the water filter.
1
Cold water line
2
Pipe clamp
3
Water line installation kit
4
Shut off valve
01 SETTING UP
INSTALLING THE WATER LINE
Connecting the water line to the Refrigerator.
There are several items that you need to purchase to complete this connection.
You may find these items sold as a kit at your local hardware store.
1/4” compression nut
plastic tubing
copper tubing
ferrule
1. Slip the compression nut through the supplied plastic tubing .
2. Tighten the compression nut
onto the 1/4” compression fitting.
- If you are using copper tubing, slip the compression nut
(not included) and ferrule (not included) on
copper tubing (not included) as shown.
- If you are using plastic tubing
, insert the molded end(Bulb) of the plastic tubing into the
compression fitting.
Do not use without the molded end(Bulb) of the plastic tubing
.
3. Tighten the compression nut
onto the compression fitting. Do not over-tighten the compression nut .
4. Turn water on and check for any leakage.
Only connect the water line to a drinkable water source.
If you have to repair or disassemble the water line, cut off 1/4“ of the plastic tubing to make sure you get a snug,
leak-free connection.
CAUTION
Setting Up _19
Installing the water filter.
1. Remove the water filter cover(
1
)
2. Remove the fixed cap by turning it counter clockwise.
Keep the cap in a safe place for later use if you don’t
use the filter.
3. Remove the water filter from the box and put a
replacement indicator sticker on the filter as shown.
Place the sticker on the filter that dates six months in
the future. For example, if you install the water filter in
March, put the “SEP” sticker on the filter to remind you
to replace it in September. That way you’ll know when
it is time to replace the filter. Normally, a filter life is
about 6 months.
2 3
Sticker
(month indicator)
1
Plastic tubing
(Supplied)
Ferrule
(Not supplied)
Compression nut
(1/4”) (Supplied)
Compression fitting
(Supplied)
Bulb
Compression nut
(1/4”) (Not supplied)
Copper tubing or Plastic tubing
(Not supplied) (Not supplied)
Household water line
Refrigerator
20_ Setting Up
4. Remove the filter cap and insert the filter into the filter
housing.
5. Slowly turn the water filter 90º clockwise to align with the
printing mark on the cover, locking the filter in position.
Make sure to align the water filter label mark with center of
cover filter printing as illustrated. Remember, do not overtighten.
You should remove the right side upper glass shelf before installing the water filter.
Removing any residual matter inside the water supply line
after installing the water filter.
1. Turn ON the main water supply & turn OFF the valve to the water supply
line.
2. Run water through the dispenser until the water runs clear (approx. 67minutes). This will clean the water supply system and remove air from the
lines.
3. Additional flushing may be required in some households.
4. Open the Refrigerator door and make sure there are no water leaks coming
from the water filter.
Be sure to flush the dispenser thoroughly or water may drip from it.
This is due to the fact that there is still air in the line.
Setting up your French Door Refrigerator
Turn until the label
is aligned.
Separation
of red cap.
Cover filter.
4 5
Operating _21
02 OPERATING
Operating your SAMSUNG French
Door Refrigerator
DIGITAL PANEL
This refrigerator comes with an LCD touch screen which enables you to easily make many settings as well as
view Photo images uploaded from a memory card.
Graphic User Interface (GUI) is an easy access interface for users. Touch Screen allows access to all display functions.
Function
Processor
RAM
ROM
OS
Display
Interface
Description
Samsung S3C2440A 400MHz
SDRAM(64MB)
NAND Flash(128MB)
Windows CE 5.0
800×480 7” TFT-LCD
Secure Digital(SD) Card Slot
VIEW OF PANEL
1
3
2
4
5 6
Slide
Show
Turns the Dispenser Lamp on and off.
(
3
) Lighting
When pressed for less than 3 seconds, Ice Off will be on. When pressed for more than 3 seconds,
Child Lock will be activated.
(
4
) Ice Off/Hold 3 sec For
Child Lock
Press it to select Dispenser Ice Type.
When the button is pressed, the Ice Type is changed to cubed or crushed.
(
5
) Ice Type
Press it to use the Water Dispenser.
(
6
) Water
Buttons 1-4 above are touch-sensitive.
Use care, as buttons can be triggered by just brushing or touching on the panel.
Use this function to see images saved in a Photo Album.
(
1
) Slide Show
Shows the initial screen view containing the refrigerator’s main functions.
(
2
) Home
22_ Operating
Operating your SAMSUNG French Door
Refrigerator
Plug in.
When the refrigerator is plugged in or the reset button is pressed, the “Current Date/Time” screen will be on.
3. When the [OK] button is pressed, the “Home”
screen will be displayed, showing the set time.
How to set the time.
1. Choose the desired date and time by
pressing the < , , , > buttons.
2. To apply your new settings, press [OK] button.
How to calibrate the touch point.
This function can be used to calibrate the finger touch point to improve usability with the Touch screen.
1.Choose the [Settings] button. 2. Choose the [Touch Screen Correction] button,
and then a screen will appear with pointer
instructions on the top.
Operating _23
02 OPERATING
2. To stop the Slide show, press the [Exit] button, and then the “Home” screen will be displayed.
▶ Based on the photo size, there may be black bars on
the top or sides of the photo.
▶ It is optimized for 16:9 wide screen.
Images may be stretched or reversed.
If an image is reversed,download it to
your PC. Then, rotate it by 90 degrees
and save it before uploading it.
▶
The photos for the Slide show can be selected from the ‘Photo Album’.(refer to page 35)
▶
When photos are not selected from the‘Photo Album’, the screen shows 13 photos pre-loaded
by Samsung.
Slide show.
You can select photos from the ‘Photo Album’ and set them to play in a slide show.
Slide
Show
How to use the slide show.
1. Choose the [Slide Show] button.
▶ To keep the current setting, wait for
30 seconds.
3. Press down lightly on the center of the “+” mark.
Repeat as the “+” mark moves on the screen.
4. To save the new calibration data, touch the LCD
screen within 30 seconds.
24_ Operating
Operating your SAMSUNG French Door
Refrigerator
Home.
When the “Home” button is pressed, the panel shows the “Home” view.
“Home” shows the Calendar, freezer/fridge temp, water filter status and other general functions.
① Calendar : It shows the date and indicates holidays.
② Temp. Control : You can set the freezer and fridge temperature.
③ Water Filter : It shows the current status of the Water Filter and Dispenser.
④ Photo Album : Photos are saved here. You can also make your own slide show.
⑤ Nutrition Facts : It shows the nutritional composition of different foods.
⑥ Conversions : You can convert a unit to another unit (ie. quart to liter).
⑦ Settings : You can set the energy saver, brightness, screen saver, volume control, touch screen correction and
current time.
⑧ Task Bar : Indicates the current time.
Slide
Show
How to use the Home mode.
1. Choose the [Home] button.
2. Choose the desired function.
1
4
2
5
3
6
8
7
Light ON : The Dispenser lamp stays on.
Light OFF(Default) : The Dispenser lamp lights up when the
Dispenser is being used and turns off 5 seconds after you
are finished.
How to use the dispenser lamp.
1. Press the [Lighting] button to have the Dispenser lamp stay on.
This button is used to turn the Dispenser lamp on and off, to stop Ice dispensing and to select Ice type or water
dispensing.
Dispenser.
Slide
Show
2. Press the [Lighting] button to turn off the Dispenser lamp.
Operating _25
02 OPERATING
How to set the ice off.
1. Press the [Ice Off/Hold 3 sec for Child Lock] button for less than 3 seconds.
Slide
Show
Dispenser selection. How to set the ice type or water.
WaterIce Type
1. Press the [Ice Type] button.
▶ When the button is pressed, the ice type is
changed to cubed or crushed.
1. Press the [Water] button. Water can be
dispensed.
Slide
Show
Slide
Show
With the Dispenser function, you can see the current Dispenser setting.
▶ When pressing the [Ice Off/Hold 3 sec for Child Lock] button for more than 3 seconds, the Lock
function will be activated.
2. “Ice Off” message pops up on the display and ice production stops.
▶ To re-start ice production, press the [Ice Off/Hold 3 sec for Child Lock] button again.
CAUTION
When you dump the ice from the ice bucket, you should press the
dispenser lever once with ‘ICE CUBED’ or ‘CRUSHED’ function ON to
get new ice faster after replacing the ice bucket in the refrigerator.
26_ Operating
When the Child Lock function is activated by pressing the [Ice Off/Hold 3 sec for Child Lock] button for more than 3
seconds, all the buttons and the touch screen will not work.
To unlock the Child Lock function, press the [Ice Off/Hold 3 sec for Child Lock] button again for more than 3 seconds.
Operating your SAMSUNG French Door
Refrigerator
Child Lock.
How to set the Child Lock/unlock.
1. Press the [Ice Off/Hold 3 sec for Child Lock] button for more than 3 seconds.
Slide
Show
▶ When the Child Lock is set, all the buttons, dispenser and the touch screen do not work.
3. To turn off the Child Lock function, press the [Ice Off/Hold 3 sec for Child Lock] button again for more than
3 seconds. “Child Lock Deactivated” message pops up on the screen and the Lock icon ( ) disappears.
2. “ Child Lock Setup Complete” message pops up on the screen and the Lock icon( ) shows up on the
right upper corner.
Operating _27
02 OPERATING
Cooling off.
Cooling Off stops cooling in both the freezer and refrigerator compartments but does not shut off electrical
power to the refrigerator.
How to use the cooling off.
1. Press and hold the [Slide Show] button and [Lighting] button simultaneously for 3 seconds.
2. “Cooling OFF Setup Complete” message pops up on the screen.
3. To turn off the Cooling Off function, press the [Slide Show] button and [Lighting] button again
simultaneously for 3 seconds. “Cooling OFF Deactivated” message pops up on the screen.
Slide
Show
28_ Operating
Operating your SAMSUNG French Door
Refrigerator
Door Open Alarm.
When the door is open for more than 3 minutes, it triggers the Door Open alarm sound.
▶ The alarm stops right after the door is closed.
3. Confirm the holiday and tap on the [OK] button.
Calendar.
The Calendar shows the date and indicates holidays.
▶ Today is highlighted in blue( ) and
Holidays are highlighted in pink( ).
1. Choose the [Calendar] button. 2. Choose the desired holiday using the “ , “
buttons.
Operating _29
02 OPERATING
Temp. Control.
1. Choose the
[Temp. Control] button.
To change the Freezer/Fridge temperatures, refer to the following (make sure that it is not locked.)
How to change the freezer and fridge temperature.
FridgeFreezer
If you choose the [Default] button, the default freezer (-2°F) and fridge (38°F) temperatures will be set.
CAUTION
When ice cream is stored at a temperature above 4°F(-16°C) in freezer, it may melt.
▶ The freezer temperature can be set
between 8°F(-14°C) and -14°F(-25°C).
3. Choose the [OK] button to save.
2. Choose the desired freezer temperature
using the “ , “ buttons.
2. Choose the desired fridge temperature
using the “ , “ buttons.
▶ The fridge temperature can be set
between 46°F(7°C) and 34°F(1°C).
3. Choose the [OK] button to save.
The Freezer/Fridge temperatures may change depending on the door opening/closing frequency, the food
quantity, the ambient temperature, etc.
Temperatures vary at each food storage section in the Freezer/Fridge room.
When power comes back after a short outage and the freezer temperature is lower than 42°F(5°C), it reads
its previous temperature and function settings to operate.
When the Freezer/Fridge doors are used frequently or there is a temperature
increase with hot items being stored, the pop-up window on the left appears on
the screen.
This pop-up window disappears as the temperature goes down.
30_ Operating
Operating your SAMSUNG French Door
Refrigerator
How to set Power Freeze and Power Cool.
1. Choose the [Temp. Control] button.
Power CoolPower Freeze
2. Choose the [Power Freeze] button. 2. Choose the [Power Cool] button.
▶ This feature enables you to get ice faster.
3. Choose the [OK] button to save.
3. Choose the [OK] button to save.
The Power Freeze and Power Cool features can be used to quickly lower the temperature of the freezer or fridge.
If you select the Power Freeze or Power Cool, the inside temperature of the Freezer or Fridge will decrease for about
two and a half hours.
Operating _31
02 OPERATING
▶ When “Power Freeze” or “Power Cool” is selected, the temperature setting buttons are
deactivated.
If you use this function, energy consumption will increase.
Water Filter.
It shows the current status of the Water Filter and how to replace it.
▶ Choose this when the Water Filter Status is
“Order” or “Replace”.
How to replace the water filter.
1. Choose the [Water Filter] button. 2. Choose the [Replace] button.
▶ Does not need replacement. ▶ It needs replacement soon. ▶ It needs replacement right
away.
※Water Filter Status
Good Order Replace
3. Choose the [Next] button.
▶ Refer to the Water Filter replacement guide and replace the Water Filter at the right upper corner of the
Fridge compartment.(refer to pages 19, 20)
32_ Operating
Operating your SAMSUNG French Door
Refrigerator
4. When the replacement is done, select the [OK] button.
5. Filter Replacement is done.
Ordering a Replacement Water Filter
For a replacement water filter, you can visit your local home improvement center or contact the Samsung
Parts distributor. Be sure the replacement water filter has the SAMSUNG logo on the box and on the
water filter.
Link: http://www.samsungparts.com
Be sure to flush the dispenser thoroughly, otherwise water may drip from it.
If water drips, it means that there is still air in the line.
Do NOT use the water or ice dispenser without a water filter cartridge
because the water line may become blocked.
Photo Album.
Photos can be uploaded from a Memory card into the Photo Album of this refrigerator. When the card is inserted, the
Photo Album preview is automatically run.
How to upload the images.
1. Pull the Slot cover out and move it to the side.
2. Insert the Memory Card(SD/SDHC/MMC/HS MMC) with images saved into the Card slot.
[Slot Location]
Slide
Show
▶ The Photo Album will run after the “Memory Card Connected”, “Reading Data” message appears on the
screen.
▶ If there are no images saved on the Memory Card, the Photo Album does not run.
256
MB
Operating _33
02 OPERATING
●
The Memory slot is only for SD/SDHC/MMC/HS MMC type memory cards.
●
It reads only JPEG images.
●
Up to a 10 mega pixel JPEG images(3872*2592, 24bit) can be saved.
(When images are larger than 10 mega pixel or their definitions are changed, they cannot be displayed on the screen.)
●
If there are many photos saved on the Memory card, it will take awhile for the preview function to load.
●
If the Memory Card is removed while transferring images, the Photo Album only shows the images that have
completed transfer in its left upper corner. If not a single image has completely transferred, it returns to the screen
before the Memory Card was inserted.
●
The saved images are fit to the screen size.
Depending on the size of an image, there may be black bars on the top or sides.
●
A Memory Card is not supplied with the refrigerator.
●
Depending on the type of SD/SDHC/MMC/HS MMC memory cards, there may be some that are be unreadable.
(SanDisk 1GB and Transcend MMC PLUS are recommended.)
●
The fridge has a capacity of 128MB.
●
When saving photos from a memory card to the Panel, the photo size is automatically changed to 800*480,
regardless of the original size.
●
The Panel has a capacity of 60 photos.
3. Select photos to save in the Photo Album among the photos saved in the Memory Card
(SD/SDHC/MMC/HS MMC).
▶
Multiple images can be selected.
▶
It shows the possible number of images at the bottom of
the image list.
▶
The “Portable Memory Device” screen provides a preview
function of up to 100 saved images in the Memory Card.
▶
These Photos can be selected and saved in the Photo
album.
4. Choose the [Upload Selected Image] button.
▶
To save all the images in the Memory Card to the Photo
Album, press the [Upload All] button.
▶
When the [Cancel] button is selected, it goes to the screen
before the Memory Card connection.
▶
Up to 60 photos can be saved.
5. The“Uploading Selected Image” appears on the screen while uploading photos from the Memory Card.
▶
Larger photo sizes will take longer to upload.
High definition or sideways images may be distorted.
34_ Operating
Operating your SAMSUNG French Door
Refrigerator
7. When it says “Please Remove Memory Card.”, take out the Memory Card from the slot.
6. When all the images are transferred, select the [Finish] button and when there are more images to save,
select the [Continue] button.
▶
When the [Continue] button is selected, it returns to the
Portable Memory Device Select Photo screen.
How to delete the images.
1. Choose the [Photo Album] button. 2. Select images to delete and select the [Delete
Selected] button.
▶
Multiple selection is possible.
▶
To delete all the photos in the Photo Album, select
the [Delete All] button.
▶
There are 13 photos that have been pre-loaded by
Samsung. These Photos explain product features
and cannot be deleted.
3. Choose the [OK] button.
Operating _35
02 OPERATING
▶
Multiple photos can be selected.
▶
Depending on the photo size (Width*Height), there
could be blank bars on the top and sides of the image.
▶
When only the 13 pre-loaded photos are in the
Photo album, these photos are set for Slide Show
automatically.
▶
The screen is optimized for 16:9 wide (horizontal
side) image size.
Slide
Show
3. The slide show preview begins with the
selected photos.
▶
If the preview contains all the photos you desire
for the slide show, click OK; if not, click Cancel to
select more photos.
▶
When the [Slide Show] button is selected, you
can see the photos selected for the Slide Show.
4. To view the Slide Show, press Slide Show on the
upper left.
How to set the slide show.
1. Choose the [Photo Album] button. 2. Choose the photos for Slide Show and select the
[Slide Show] button.
●
If stationary images, images of the same size, or images with black bars on the top or sides are displayed for an
extended time, screen burn may occur. To avoid this, display images with varied sizes.
●
The warranty does not cover screen burn issues.
[Image with Left & Right Black Bars] [Image with Top and Bottom Black Bars]
36_ Operating
Operating your SAMSUNG French Door
Refrigerator
Nutrition Facts.
Nutrition facts about various foods is displayed.
How to use the nutrition facts.
1. Choose the [Nutrition Facts] button. 2. Choose the desired food.
▶
It shows 4 ingredients in alphabetical order.
To find others, scroll up and down by
pressing the “ , “ buttons.
3. To find a food by its first letter, select the
[Search Alphabetically] button.
4. Select the first letter of the food.
▶
Letters with no nutritional facts will be shown
show in lighter color.
5. Choose the desired food. 6. Nutritional facts about the food are shown.
▶
The screen can be scrolled up and down
with the “ , “ buttons.
Operating _37
02 OPERATING
Settings.
You can customize the following in the Settings mode.
Energy Saver, Brightness, Screen Saver, Volume Control, Touch Screen Correction, Date/Time.
How to set the Energy Saver off.
If condensation occurs on the doors, turn the Energy Saver function off.
▶
The default Energy Saver setting is On.
1.Choose the [Settings] button. 2. Choose the [Energy Saver On] button.
Conversions.
You can convert the current units to those you want to use.
How to use the conversions.
1. Choose the [Conversions] button. 2. Choose the desired ‘Unit’ using the “ , ” buttons.
▶
Unit : Cup, Pint, Quart, Gallon, Fluid Ounce,
Teaspoon, Tablespoon, Milliliter, Liter, Ounce,
Pound, Gram, Kilogram.
3. Choose the desired ‘Amount’ using the “ , “ buttons.
▶
When Amount and Unit are set with the
“ , “ buttons, the converted values show
on the screen.
38_ Operating
Operating your SAMSUNG French Door
Refrigerator
3. After “Energy Saver Deactivated” window is displayed, the Energy Saver function is turned Off and the
screen shows [Energy Saver Off].
Energy Saver Button shows the current set condition.
How to set the screen brightness.
1. Choose the [Brightness] button. 2. Control the screen brightness using the
[Dark], [Bright] buttons.
▶ Each time the button is pressed, the screen
brightness changes.
3. To apply your new settings, press [OK] button.
Operating _39
02 OPERATING
How to set the screen saver.
When not using the panel for awhile, the Photo Album’s Slide Show feature can be set as a Screen Saver.
1. Choose the [Screen Saver] button.
▶ After 60 seconds, the Screen Saver runs for the time you set, then the LCD panel turns off.
▶ If the Screen saver running time is set to 0 minutes, the Silde show will not run.
▶ When moving to other functions without selecting the [OK] button, the new setting does not apply.
2. After setting the “Screen Saver Running Time” with the “ , ” buttons, select the [OK] button.
“Screen Saver Running Time” has 6 time settings (0/3/5/10/30/60 minutes).
▶ Refer to Page 35 to change the Slide Show.
3. To change the Screen Saver Slide Show, select the [Photo Album] button.
40_ Operating
Operating your SAMSUNG French Door
Refrigerator
How to set the volume control.
You can control the volume of the alert sounds.
1. Choose the [Volume Control] button. 2. Control the alert sound volume using the
[Low], [High] buttons.
An alert sound is heard when a button is
pressed or a message window or menu list
appears.
3. To apply your new settings, press [OK] button.
Operating _41
02 OPERATING
3. To apply your new settings, press [OK] button.
How to change the Current Date/Ttime.
1. Choose the [Current Date/Time] button. 2. Choose the desired date and time.
42_ Operating
Operating your SAMSUNG French Door
Refrigerator
PARTS AND FEATURES
Use this page to become more familiar with the parts and features of the Refrigerator.
Door Closer
Water Filter
Dairy
Compartment
Door Bins
Egg Container
Cool Select
Pantry
TM
Light
Vertical Hinged
Section
Vegetable &
Fruit Drawers
Slide-Shelf
Tilting Pocket
Light
Auto Pull Out
Drawer
Freezer
Drawer Bin
Ice-Maker
Foldable-Shelf
Slide-Shelf
Quick-Space
Glass Shelf
When closing the door, make sure the Vertical Hinged Section is in the correct position to avoid scratching
the other door.
If the Vertical Hinged Section is reversed, put it back to the right position and close the door.
Moisture may occur at times on the Vertical Hinged Section.
The door handle may become loose over time. If this happens, tighten the bolts found on the
inside of the door.
If you close one door with a lot of force, the other door may open.
1
3
4
2
6
7
9
8
5
Operating _43
02 OPERATING
STORING FOOD IN THE REFRIGERATOR
Can be used to store small dairy items like butter or margarine, yogurt or
cream cheese bricks
(
1
) DAIRY
COMPARTMENT
Designed to handle large, bulky items such as gallons of milk or other large
bottles and containers.
(
2
) DOOR BINS
Can be used for large party trays, deli items, pizza, beverages or
miscellaneous items.
(
6
) COOL SELECT
PANTRY™
Designed to be crack-resistant, the shelves can be used to store all types of food
and drinks. Circular marks on the glass surface are a normal phenomenon
and can usually be wiped clean with a damp cloth.
(
3
) TEMPERED GLASS
SHELVES
Used to preserve the freshness of your stored vegetables and fruits.
This drawer has been specifically designed to control the level of humidity
within the compartment. Keep vegetables and fruits separate when possible.
(
5
) VEGETABLE & FRUIT
DRAWERS
Do not place any large articles of food under the lamp in the Refrigerator. An air sensor is located near the
lamp and if the sensor is blocked, your Refrigerator may become too cold. Please place Vegetable and
Fruits in the Vegetable and Fruits drawers to avoid freezing them. If the food in your Refrigerator becomes
frozen, please set the temperature higher.
Best place to keep eggs.
Place the container on the shelf for easy access.
(
4
) EGG CONTAINER
If you plan to go away for a long time, empty the Refrigerator and turn it off. Wipe the excess moisture from
the inside of the appliance and leave the doors open. This helps keep odor and mold from developing.
STORING FOOD IN THE FREEZER DRAWER
Can be used to store meat and dry foods.
Stored food should be placed in a container or wrapped securely
using foil or other suitable wrapping materials.
Best used to store meats or dry foods. Stored food should be placed in a
container or wrapped securely using foil or other suitable wrapping materials.
(
7
) AUTO PULL OUT
DRAWER
Can be used for small packages of frozen food.
You can store a 16” pizza.
(
8
) TILTING POCKET
(
9
) FREEZER DRAWER
BIN
Bottles should be stored tightly together so that they do not tip and fall out when the Refrigerator door is opened.
The Samsung French Door Refrigerator has been designed to provide you with maximum space saving features and functions. Here are
some of the customized compartments we have created to keep your food fresher longer. In order to further prevent odor from seeping
into the ice compartment, stored food should be wrapped securely and as airtight as possible.
44_ Operating
The Cool Select Pantry™ is a full-width drawer with adjustable
temperature control. This pantry can be used for large party
trays, deli items, pizza, beverages or miscellaneous items.
There is a temperature control which can adjust the amount of
cold air allowed into the pantry.
The control is located on the right side of the pantry.
• Press the Temp button repeatedly until your desired mode is lit.
The Fresh mode((38°F), Chilled mode(32°F) and Deli mode(41°F) will be selected whenever you press
the Temp button.
Initially, the Fresh mode is set. Though the setting temperature is different from the current
temperature, the temperature will be changed to the setting temperature automatically.
Fruits and vegetables may be damaged under the “Chilled” setting.
Do not store lettuce or other leafy produce in this pantry.
Do not store glass bottles in this pantry. If they are frozen, they can break and cause personal injury.
CAUTION
Deli
· pineapple
· lemon
· avocado
· potato
Fresh
· cucumbers
· apples
· oranges
· grapes
· zucchinis
· corn
Chilled
· steaks
· hard cheeses
· cold cuts
· bacon
· hot dogs
Selection Button
1. When “Deli” is selected, the temperature of the pantry will be kept
around 41°F(5°C). This feature helps keep food fresh for a long time.
2. When “Fresh” is selected, the temperature of the pantry will be kept
around 38°F(3°C). This feature helps keep food fresh for a longer time.
3. When “Chilled” is selected, the temperature of the pantry will be kept
around 34°F(1°C). This feature also helps keep meat or fish fresh for a
longer time.
Temp
You can select your Pantry temperature from among Fresh(38°F[3°C]), Chilled(34°F[0°C]), and
Deli(41°F[5°C]) modes.
Operating your SAMSUNG French Door
Refrigerator
USING THE COOL SELECT PANTRY™
Operating _45
02 OPERATING
REMOVING THE REFRIGERATOR ACCESSORIES
2
1
2. Tempered Glass shelves
To remove - Tilt up the front of the shelf in the direction
shown
(
1
)
and lift it up vertically
(
2
)
.
Pull the shelf out.
To relocate - Tilt the front of the shelf up and guide the
shelf hooks into the slots at a desired height.
Then lower the front of the shelf so that the
hooks can drop into the slots.
CAUTION
The Tempered Glass shelves are heavy.
Use special care when removing them.
1. Door Bins & Dairy Compartment
To remove - Simply lift the bin up and pull straight out.
To relocate - Slide it in above the desired location and push down
until it stops.
Dust removal method -Remove the guard and wash in water.
Do not adjust a bin full of foods.
CAUTION
Injury may occur if the door bins are not firmly assembled.
Do not allow children to play with bins. Sharp corners of the bins
may cause injury.
3. Vegetable & Fruit Drawers
To remove - Pull the drawer out to full extension. Tilt up the
front of the drawer and pull straight out.
To relocate - Insert the drawer into the frame rails and push
back into place.
CAUTION
The drawers need to be removed before the glass shelf
above them can be lifted out.
Do not open the drawers while the pantry is open.
It may cause a scratch or breakage tothe drawer covers.
46_ Operating
Operating your SAMSUNG French Door
Refrigerator
4. Cool Select Pantry™
To remove the pantry - Pull the pantry out to full extension.
Tilt up the front side of pantry and
pull straight out.
To relocate the pantry - Push the rails to the back of the
Refrigerator. Place the drawer onto
the rails and slide the pantry back
until it is in place.
To remove the divider - Pull the pantry completely out to full extension and raise the front side of the
divider to unhook it from the rear wall of the pantry, then lift the divider out.
To relocate the divider - Hook the back of the divider over the rear wall of the pantry and push the
divider down.
USING THE TILTING POCKET
The Tilting Pocket can be used to store up to a 16” pizza if you
place it as shown in the illustration.
The Refrigerator doors ensure that the doors close all the way and are securely sealed.
When the Refrigerator door is only partially open, it will automatically close. The door will stay open when
opened more than 3 Inches.
USING THE DOORS
Operating _47
02 OPERATING
1
REMOVING THE FREEZER ACCESSORIES
1. Tilting Pocket
To remove - Pull the brackets
(
1
)
upward until you hear a
clicking sound and remove the pocket
To replace - Hook the ends of the pocket into both brackets
(
1
)
and push down until it locks into place.
3. Freezer Drawer Bin
To remove the drawer - Pull the drawer out fully. Tilt up
the rear of the bin and lift it out to
remove.
To relocate the drawer - Place the bin into the rail assembly.
To remove the divider - Pull the divider straight up.
To relocate the divider - Hook the top corners of divider over
the hole of the bin.
2. Auto Pull out Drawer
To remove - Pull the drawer out to full extension.
Tilt up rear of drawer and lift straight out.
To relocate - Place the drawer onto the rails by tilting it up.
Lower the drawer into place until it is horizontal
and slide the drawer in.
1
2
48_ Operating
Cleaning the Interior
Clean the inside walls and accessories with a mild detergent and
then wipe dry with a soft cloth. You can remove the drawers and
shelves for a more thorough cleaning. Just make sure to dry the
drawers and shelves before putting them back into place.
Cleaning the Exterior
Wipe the digital panel and display panel with a damp,
clean, soft cloth.
Do not spray water directly on the surface of the Refrigerator.
The doors, handles and cabinet surfaces should be cleaned with a
mild detergent and then wiped dry with a soft cloth. To keep your
appliance looking its best, the exterior should be polished once or
twice a year.
CAUTION
Do not clean the Refrigerator with benzene, thinner or car
detergent due to risk of fire.
Cleaning the ice/water Dispenser
Push down one end of the tray dispenser and remove it. Wipe the
Ice / Water Dispenser with a clean and soft cloth.
Cleaning the Rubber door seals
If the rubber door seals are dirty, the doors may not close properly,
and the Refrigerator will not operate efficiently. Keep the door seals
free of grit or grime by cleaning the doors with a mild detergent and
damp cloth. Wipe dry with a clean, soft cloth.
CAUTION
Do not clean the Refrigerator with benzene, thinner or car detergent due to risk of fire.
Cleaning behind the Refrigerator
To keep cords and exposed parts free of dust and dirt accumulation, vacuum behind the appliance once
or twice a year.
CAUTION
Do not remove the back cover. Doing so may cause an electric shock.
Operating your SAMSUNG French Door
Refrigerator
CLEANING THE REFRIGERATOR
Caring for your Samsung French Door Refrigerator prolongs the life of your appliance and helps
keep it odor and germ-free.
Operating _49
CHANGING THE INTERIOR LIGHTS
02 OPERATING
Changing the Interior Light in the Refrigerator
1. Unplug the power cord from the outlet.
2. Pull the shield down while pushing it backwards to remove it.
3. Turn the bulb counterclockwise.
4. Assembly is the reverse order of disassembly.
CAUTION
Before changing any of interior lights, unplug the Refrigerator from the power supply. If you are unsure
about changing the lights after reading through these directions, contact your service center for help.
Replacement bulbs for both freezer and fridge are available from your local home improvement or
electronics store. Use replacement bulbs with size E26, maximum 60 watts.
Changing the Interior Light in the Freezer Drawer
1. Unplug the power cord from the outlet.
2. Pull drawer out to full extension.
3. Pull the shield down while pushing it backwards to remove it.
4. Turn the bulb counterclockwise.
5. Assembly is the reverse order of disassembly.
CAUTION
Do not place your fingers inside the cover. The lamp may be hot.
50_ Troubleshooting
PROBLEM SOLUTION
The Refrigerator does not work at
all or it does not chill sufficiently.
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct temperature?
Try setting it to a lower temperature.
• Is the Refrigerator in direct sunlight or located near a heat source?
• Is the back of the Refrigerator too close to the wall and therefore keeping air from
circulating?
The food in the
Refrigerator is frozen.
• Is the temperature control on the display set to the correct temperature?
Try setting it to a warmer temperature.
• Is the temperature in the room too low?
• Did you store the food with high water content in the coldest part of the Refrigerator?
Try moving those items into the body of the Refrigerator instead of keeping them in
the Cool Select Pantry™.
You hear unusual noise or
sounds.
• Check that the Refrigerator is level and stable.
• Is the back of the Refrigerator too close to the wall and therefore keeping air from
circulating?
• Was anything dropped behind or under the Refrigerator?
• A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs
because various accessories are contracting or expanding according to the
temperature of the Refrigerator interior.
The front corners and vertical
hinged section of the appliance
are hot and condensation is
occurring.
• Some heat is normal as anti-condensators are installed in the vertical hinged section
of the Refrigerator to prevent condensation.
• Is the Refrigerator door ajar? Condensation can occur when you leave the door open
for a long time.
Ice Maker is not producing ice.
• Did you wait for 12 hours after installation of the water supply line before making ice?
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Is the Freezer temperature too warm? Try setting the Freezer temperature lower.
You can hear water bubbling in
the Refrigerator.
• This is normal. The bubbling comes from the Refrigerator coolant liquid circulating
through the Refrigerator.
There is a bad smell in the
Refrigerator.
• Check for spoiled food.
• Foods with strong odors(for example, sh) should be tightly covered.
• Clean out your Freezer periodically and throw away any spoiled or suspicious food.
Frost forms on the walls of the
Freezer.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow sufcient space between the foods stored for efcient air circulation.
• Is the Freezer drawer closed properly?
Water dispenser is not
functioning.
• Is the water line connected and the shut-off valve opened?
• Has the water supply line tubing been crushed or kinked?
Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the Refrigerator temperature is too low?
Try selecting a warmer setting on the main display panel.
Troubleshooting
Troubleshooting _51
PROBLEM SOLUTION
When the Display function do not
work.
Check to see if the child lock function is set. If so, set it off.
If the child lock function is not set, push the Reset groove with sharp tool and make it
initialize. (User’s information is not removed.)
There is nothing on the “Portable
Memory Device” screen even after
inserting a memory card.
Check to see if images are saved in your memory card (SD/SDHC/MMC/HS MMC).
If there are no images saved, no images will appear.
If no images appear even though images are loaded on the card, make sure the files
are “.jpg”. Only “.jpg” files are compatible with this screen.
Depending on the card type, it may take up to 5 seconds for the images to load.
LCD Screen is off frequently.
The LCD Backlight Off function is used to reduce the refrigerator power
consumption.
The Portable Memory Device screen will turn off after the set screen saver time or if
there is no user operation for 20 minutes, With other functions, the screen will turn off
after the set screen saver time or if there is no user operation for 1 minute.
Afterimage appears on the screen.
Border line appears on the screen.
If stationary images, images of the same size or images with black bars on the top or
sides are displayed for an extended time, screen burn may occur. To avoid this, display
images with varied sizes.
The warranty does not cover screen burn issues.
Input point in the Touch Screen is
not functioning correctly.
Perform the touch point calibration (see page 22).
03 TROUBLESHOOTING
Troubleshooting
Warranty
SAMSUNG REFRIGERATOR (28.5 CUBIC FEET AND LARGER CAPACITY)
LIMITED WARRANTY TO ORIGINAL PURCHASER
This Samsung brand product, as supplied and distributed by Samsung Electronics America, Inc. (Samsung)
and delivered new, in the original carton to the original consumer purchaser, is warranted by Samsung against
manufacturing defects in materials and workmanship for a limited warranty period of:
One (1) year Parts and Labor on Refrigerator
Five (5) years Parts and Labor on sealed Refrigeration system only*
(*Compressor, evaporator, condenser, drier, connecting tubing)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in
the United States. To receive warranty service, the purchaser must contact Samsung for problem determination and
service procedures. Warranty service can only be performed by a Samsung authorized service center. The original
dated bill of sale must be presented upon request as proof of purchase to Samsung or Samsung authorized service
center.
Samsung will repair or replace any part found to be defective, at our option and at no charge as stipulatedX herein,
with new or reconditioned parts during the limited warranty period specified above. All replaced parts and products
become the property of Samsung and must be returned to Samsung. Replacement parts and products assume the
remaining original warranty, or ninety (90) days, whichever is longer.
In-home service will be provided during the warranty labor period subject to availability within the contiguous United
States. In-home service is not available in all areas. To receive in-home service, the product must be unobstructed
and accessible from floor level to service personnel. If during in-home service repair cannot be completed, it may
be necessary to remove, repair and return the product. If in-home service is unavailable, Samsung may elect, at
our option, to provide for transportation of our choice to and from a Samsung authorized service center. Otherwise,
transportation to and from the Samsung authorized service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal,
noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage which
occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered
product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other
acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications,
installations, repairs, external plumbing and leaks, external wiring, circuit breakers, fuses or connectors not supplied
and authorized by Samsung, or which damage this product or result in service problems; incorrect electrical line
voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning,
maintenance and environmental instructions that are covered and prescribed in the instruction book; loss of food due
to spoilage; consumable items including filters and light bulbs.
52_ Warranty
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND
NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY
AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY
OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT
SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR
PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT,
REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND
AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY
SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER
ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO
USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG.
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF
THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights, which vary from state to state.
To obtain warranty service, please contact Samsung at:
SAMSUNG CUSTOMER CARE CENTER
Samsung Electronics America, Inc. 400 Valley Road Suite 201 Mt. Arlington, NJ 07956
1-800-SAMSUNG (1-800-726-7864) and www.samsung.com
Warranty _53
04 WARRANTY
MEMO
MEMO
QUESTIONS OR COMMENTS?
COUNTRY CALL ORVISITUSONLINEAT WRITE
U.S
800-SAMSUNG
(800-726-7864)
www.samsung.com
Samsung Electronics America, Inc. 400 Valley
Road Suite 201 Mt. Arlington, NJ 07956
CANADA
800-SAMSUNG
(800-726-7864)
www.samsung.com/ca
Samsung Electronics Canada Inc. Customer
Service, 55 Standish Court Mississauga, Ontario
L5R 4B2 Canada
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