Samsung RFG297HDWP, RFG297HDRS, RFG29PHDRS, RFG297HDBP User Manual

RFG296HD
RFG297HD
RFG298HD

RFG29PHD

RFG29THD

Free Standing Appliance

Refrigerator

user manual

English

imagine the possibilities

Thank you for purchasing this Samsung product.
To receive more complete service or accessory parts,
please register your product at or contact

www.samsung.com/register

1-800-SAMSUNG (726-7864)

DA68-02488A-09.indb 1 13. 4. 25. �� 2:07

Safety Information

SAFETY INFORMATION

Before using your new Samsung French Door
Refrigerator, please read this manual thoroughly to
ensure that you know how to operate the features and
functions that your new appliance offers safely and
efficiently.

This appliance is not intended for use by persons
(including children) with reduced physical, sensory, or
mental capabilities, or those who lack experience and
knowledge, unless they have been given supervision
or instruction concerning the use of the appliance by a
person responsible for their safety.

Because the following instructions cover various
models, the characteristics of your refrigerator may
differ slightly from the refrigerator described in this
manual. If you have any question, contact us at
1-800-SAMSUNG or find help and information online
at www.samsung.com.

Important safety symbols and precautions:

Hazards or unsafe practices that may result in

WARNING

CAUTION

These warning signs are here to prevent injury to
you and others.
Please follow them carefully.
After reading this section, keep it in a safe place
for future reference.

severe personal injury or death.

Hazards or unsafe practices that may result in
minor personal injury or property damage.

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions carefully.

Unplug the power plug from the wall socket.
Make sure the refrigerator is grounded to

prevent electric shock.
Call the contact center for help.

Note.

CRITICAL INSTALLATION

WARNING

- Deteriorated insulation of electrical parts may cause
an electric shock or fire.

• Do not place this refrigerator in direct sunlight or
expose to the heat from stoves, room heaters or
other appliance.

• Do not plug several appliances into the same
multiple power strip. The refrigerator should always
be plugged into its own individual electrical outlet
which has a voltage rating that matches the voltage
listed on the refrigerator's rating plate.

- This provides the best performance and also
prevents overloading house wiring circuits, which
could cause a fire hazard from overheated wires.

•

If the wall socket is loose, do not insert the power plug.

- There is a risk of electric shock of fire.

• Do not use a cord that shows cracks or abrasion
damage along its length or at either end.

• Do not bend the power cord excessively or place
heavy articles on it.

• Never unplug your refrigerator by pulling on the
power cord. Always grip plug firmly and pull straight
out from the outlet.

- Damage to the cord may cause a short-circuit, fire
and/or electric shock.

• Do not use aerosols near the refrigerator.

- Aerosols used near the refrigerator may cause an
explosion or fire.

• Connect the power plug in the proper position with
the cord hanging down.

- If you connect the power plug upside down, the wire
can get cut off and cause a fire or electric shock.

• When moving the refrigerator, be careful not to roll
over or damage the power cord.

- This constitutes a fire hazard.

• Make sure that the power plug is not squashed or
damaged by the back of the refrigerator.

• Keep the packing materials out of reach of children.

- There is a risk of death from suffocation if a child
puts the packing materials on his or her head.

• The appliance must be positioned so that the plug is
accessible after installation.

• You need to remove all the protective plastic film
before you initially plug the product in.

WARNINGS

• Do not install the refrigerator in a damp place or
place where it may come in contact with water.

• This refrigerator must be properly installed and
located in accordance with the manual before
you use it.

02_ Safety information

DA68-02488A-09.indb 2 13. 4. 25. �� 2:07

• The refrigerator must be safely grounded.

- Always make sure that you have grounded the

refrigerator before attempting to investigate or repair

any part of the appliance. Power leakages can cause
severe electric shock.

• Never use gas pipes, telephone lines or other
potential lightning attractors as an electrical ground.

-

Improper use of the grounding plug can result in a risk
of electric shock. If it is necessary to use an extension
cord, use only a 3-wire extension cord that has a
3-blade grounding plug and a 3-slot receptacle that
will accept the plug on the appliance. The marked
rating of the extension cord should be AC115-120 V,
10 A, or more. If a grounding adapter is used, make
sure the receptacle box is fully grounded.

•

If the power cord is damaged, have it replaced
immediately by the manufacturer or its service agent.

CAUTION

INSTALLATION CAUTIONS

• Allow sufficient space to install the refrigerator
on a flat surface.

- If your refrigerator is not level, the internal cooling
system may not work correctly.

• Keep the ventilation space in the appliance enclosure
or mounting structure clear of obstruction.

•

Allow the appliance to stand for 2 hours after installation.

• We recommend you have this refrigerator installed
by a qualified technician or service company.

- Failing to do so may result in an electric shock, fire,
explosion, problems with the product, or injury.

WARNING

CRITICAL USAGE WARNINGS

• Do not insert the power plug with wet hands.

• Do not store articles on the top of the appliance.

- When you open or close the door, the articles
may fall and cause personal injury and/or material
damage.

•

Do not put a container filled with water on the refrigerator.

- If spilled, there is a risk of fire or electric shock.

• Children should be supervised to ensure that they
do not play with the appliance.

- Keep fingers out of "pinch point" areas; clearances
between the doors and cabinet are necessarily small.
Be careful when you open the doors when children
are in the area.

• Do not let children hang on the door. A serious injury
may occur.

• Do not let children go inside the refrigerator.

Children could become trapped.

• Do not insert your hands into the bottom area under
the appliance.

- Any sharp edges may cause personal injury.

• Do not let children step on a drawer’s cover.

- The drawer may break and cause them to slip.

• Do not overfill the refrigerator with food.

- When you open the door, an item may fall out and
cause personal injury or material damage.

• Do not touch the inside walls of the freezer or
products stored in the freezer with wet hands.

- This may cause frostbite.

• Never put fingers or other objects into the water
dispenser hole, ice chute, or ice maker bucket.

- It may cause personal injury or material damage.

• Do not spray flammable gas near the refrigerator.

- There is a risk of explosion or fire.

• Do not store volatile or flammable substances in the
refrigerator.

- The storage of benzene, thinner, alcohol, ether, LP
gas and other such products may cause explosions.

• Do not store pharmaceuticals products, scientific
materials, or temperature sensitive products in the
refrigerator.

- Products that require strict temperature controls
must not be stored in the refrigerator.

• Do not place or use an electrical appliance inside the
refrigerator, unless it is of a type recommended by
the manufacturer.

• Do not stand on top of the appliance or place
objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on
the appliance. This may result in an electric shock,
fire, problems with the product, or injury. Do not put
a container filled with water on the appliance.

- If spilled, there is a risk of fire or electric shock.

• Do not use mechanical devices or any other means

to accelerate the defrosting process, other than
those recommended by the manufacturer.

• Do not damage the refrigerant circuit.

• Do not disassemble or repair the refrigerator by

yourself.

- You run risk of causing a fire, malfunction and/or
personal injury.

- When the interior or exterior LED lamp has gone out,
please contact your service agents.

• Children should be supervised to ensure that
they do not play with the appliance.

• Bottles should be stored tightly together so that they

Safety information _03

DA68-02488A-09.indb 3 13. 4. 25. �� 2:07

do not fall out.

• This product is intended only for the storage of food in
a domestic environment.

• If a gas leak is detected, avoid any naked flames or
potential sources of ignition and air the room in which
the appliance is standing for several minutes.

• Use only the LED Lamps provided by manufacturer or
service agents.

• If there are burning smells or smoke, pull out
power plug immediately and contact your

Samsung Electronics service center.

• If you experience difficulty when changing the light,
contact a service agent.

•

If the product is equipped with LED Lamps, do not
disassemble the Lamp Cover and LED Lamp by yourself.

- Please contact your service agents.

•

If any dust or water is in refrigerator, pull out the power
plug and contact your Samsung Electronics service center.

- Otherwise there is a risk of fire.

CAUTION

Do not place carbonated or fizzy drinks in the freezer

compartment. Do not put bottles or glass containers in
the freezer.

- When the contents freeze, the glass may break and
cause personal injury.

a 3rd party on this finished appliance are not covered

under Samsung warranty service, nor can Samsung be
responsible for safety issues that result from 3rd party
modifications.

• Do not block air holes.

- If the air holes are blocked, especially with a plastic
bag, the refrigerator can be over cooled. If this cooling
period lasts too long, the water filter may break and
cause water leakage.

• If the refrigerator is disconnected from the power
supply, you should wait for at least five minutes before
plugging it back in.

• If you have a long vacation planned or the refrigerator
is not to be used for a long period of time, you must
empty the refrigerator and pull out the power plug.

- Letting the refrigerator run for a long time without using
it can cause the insulation to deteriorate and may
cause a fire.

- Wipe excess moisture from the inside and leave the
doors open. Otherwise, odor and mold may develop.

• To get the best performance from the product:

- Do not place foods too close to the vents at the rear
of the appliance as it can obstruct free air circulation in
the refrigerator compartment.

USAGE CAUTIONS

• Do not re-freeze frozen foods that have thawed
completely.

• Service warranty and Modification.

- Any changes or modifications performed by

- Wrap food up properly or place it in airtight containers
before putting it into the refrigerator.

• Fill the water tank, ice tray, and water cubes only with
potable water.

• If the product is flooded, make sure to contact
your nearest service center.

- There is a risk of electric shock or fire.

CAUTION

- There is a risk of fire or electric shock.

• Do not use a hair dryer to dry the inside of the
refrigerator. Do not place a lighted candle in the
refrigerator to remove bad odors.

- This may result in an electric shock or fire.

- Otherwise, there is a risk of fire or electric shock.

CLEANING CAUTIONS

• Do not directly spray water on the inside or outside
the refrigerator.

• Remove any foreign matter or dust from the power
plug pins. Do not use a wet or damp cloth when
cleaning the plug.

• Unplug the refrigerator before cleaning or making
repairs.

State of California Proposition 65

WARNING

The California Safe Drinking Water and Toxic
Enforcement Act requires the Governor of California
to publish a list of substances known to the State
of California to cause cancer, birth defects, or other
reproductive harm, and requires businesses to warn of
potential exposure to such substances.

This product contains a chemical known to the State
of California to cause cancer, birth defects, or other
reproductive harm. This appliance can cause low-level
exposure to some of the substances listed, including
benzene, formaldehyde, and carbon monoxide.

WARNING

- Take off the doors.

- Leave the shelves in place so that children can not
easily climb inside.

• Please dispose of the packaging material from this
product in an environmentally friendly manner.

• Leave the shelves in place so that children can not
easily climb inside. Ensure that none of the pipes on the
back of the appliance are damaged prior to disposal.

• R600a or R134a is used as a refrigerant. Check the
compressor label on the rear of the appliance or the
rating label inside the fridge to see which refrigerant

Warnings:

CRITICAL DISPOSAL WARNINGS

• Risk of child entrapment. Before you throw away
your old refrigerator or freezer:

04_ Safety information

DA68-02488A-09.indb 4 13. 4. 25. �� 2:07

is used for your refrigerator. If this product contains

B

B

flammable gas (Refrigerant R600a), contact your local
authority in regard to safe disposal of this product.

• When disposing of this refrigerator, remove the door/
door seals and door latch so that small children or
animals cannot become trapped inside. Children

• Cyclopentane is used in the insulation. The gases in the
insulation material require a special disposal procedure.
Please contact your local authorities in regard to the
environmentally safe disposal of this product. Ensure
that none of the pipes on the back of the refrigerator
are damaged prior to disposal.

should be supervised to ensure that they do not play
with the appliance.

Contents

SETTING UP YOUR FRENCH DOOR REFRIGERATOR ................................................................................ 5

OPERATING YOUR FRENCH DOOR REFRIGERATOR ...............................................................................11

TROUBLESHOOTING .................................................................................................................................23

WARRANTY ................................................................................................................................................. 24

Setting up your French Door Refrigerator

01 SETTING UP

GETTING READY TO INSTALL THE

If the refrigerator does not have enough space, the
internal cooling system may not work properly.

REFRIGERATOR

Congratulations on your purchase of this Samsung
French Door Refrigerator.
We hope you enjoy the state-of-art features and
efficiencies that this new appliance offers.

Selecting the best location for the
refrigerator

• A location with easy access to a water supply.

• A location without direct exposure to sunlight.

If your refrigerator has an ice maker, allow extra space
at the back for the water line connections.
When you install the refrigerator next to a fixed wall,
you need a minimum clearance of 3 ¾” (95mm)
between the refrigerator and wall to allow the door to
swing open.

First thing! Make sure that you can easily move your
refrigerator to its final location by measuring doorways
(both width and height), thresholds, ceilings, stairways, etc.

The following chart details the exact height and depth
of this Samsung French Door Refrigerator.

• A location with a leveled floor.

• A location with enough space for the refrigerator

doors to open easily.

• A location that allows sufficient space to the right,
left, back and top for air circulation.

• A location that allows you to move the refrigerator
easily if it needs maintenance or service.

Model

RFG296**
RFG297**
RFG298**
RFG29P*
RFG29T*

Depth

“A”

33

1/8"

(842mm)

Width

“B”

35

6/8"

(908mm)

Height

“C”

68

1/2"

(1740mm)

Overall

Height “D”

69

6/8"

(1774mm)

Depth

“E”

35

5/8"

(904mm)

• Allow clearance to the

2 inches

right, left, back and top

A

A

when installing.

This will help reduce power

E

3/4

2 inches

3 inches

energy bills lower.

• Do not install the refrigerator

consumption and keep your

E

C

C

D

D

where the temperature will go
below 50ºF (10ºC).

• Do not locate the refrigerator
where it may become wet.

setting up _05

DA68-02488A-09.indb 5 13. 4. 25. �� 2:07

When moving your refrigerator

To prevent floor damage, be sure the front

CAUTION

(above the floor). Refer to ‘Adjusting the doors’ in the
manual (on page 9).

adjusting legs are in the up position

Required Tools (Not provided)

You need the following tools to complete the
installation of your refrigerator:

Philips

screwdriver(+)

Flat-blade screw

driver(-)

Socket wrench

(10mm)

Flat-blade
screw driver(-)

Control Lever

FLOORING

For proper installation, you must place this refrigerator
on a level, hard surface that is the same height as the
rest of the floor. This surface should be strong enough
to support a fully loaded refrigerator, or approximately
359lbs (165kg).
To protect the finish of the flooring, cut a large
section of the cardboard carton and place it under
the refrigerator where you are working. When moving
the refrigerator, you need to pull and push it straight
forwards or back. Do not wiggle it from side to side.

Pliers

Allen wrench

(3/16”) (5mm)

REMOVING THE REFRIGERATOR DOORS

For some installations you need to remove the fridge
and freezer drawers so you can move the refrigerator to its
final location. Do not remove the doors/drawer if you don't
need to. If you do not need to remove the refrigerator
doors, go to Adjusting the Level on page 8. If you need to
remove the doors. continue below. Before removing the
door/drawer, make sure you read the following items:

Disconnect power to the refrigerator before

WARNING

• Be careful not to get injured while removing the
door/drawer.

• Reattach the door/drawer properly to avoid:

- Moisture from air leakage.

- Uneven door alignment.

- Wasting energy due to improper door seal.

removing the door or drawer.

• Be careful not to drop, damage or scratch the
door/drawer while removing them.

ACCESSORIES AND REQUIRED
TOOLS

The following accessories are included with your
refrigerator:

Hex wrench Fastener

06_ setting up

Disassemble the refrigerator doors

Be careful not to drop and scratch the doors

WARNING

while removing the doors.

Disassemble the refrigerator doors

1. With the door opened, remove the cap top table

( 1 ) with a flat-blade screwdriver(-). and close the
door. Remove 2 screws holding down the cover
hinge ( 2 ) and turn it with several wires connected.

2

1

DA68-02488A-09.indb 6 13. 4. 25. �� 2:07

2.

Slot

Slot

Disconnect one connector ( 3 ) on the right side door
and one connector ( 4 ) on left side door. To remove
the water coupler from the hinge, twist and pull it from
the hinge. Remove the water line ( 5 ) while pressing
the marked part ( 6 ) of the water line coupler.

If a red clip is on the coupler, it must be

CAUTION

removed before removing the tube.

4

Red Clip

(1/4")

REATTACHING THE REFRIGERATOR DOORS

To reattach the fridge doors after you have moved the
fridge to its final location, assemble parts in reverse order.

1. The Water Line must be fully inserted to the center
of transparent coupler (Type A) or the line(Type B) to
prevent water leakage from the dispenser.

2. Insert the clip in the install pack and check that it
holds the line firmly.

3

Type A

Type B

01 SETTING UP

Dispenser

5

6

3. Pull and remove the hinge lever ( 7 ). Remove the
ground screw ( 8 ) attached to the upper left and
right door hinges with a philips screwdriver (+).
Remove the upper left and right door hinges ( 9 ).

7

9

8

4. Lift the door straight up to remove.

5. Remove the screw ( 10 ) attached to the lower left

and right door hinges with a philips screwdriver(+).
Remove the 2 hex head bolts ( 11 ) attached to
the lower left and right door hinges with an allen
wrench (3/16”). Remove the lower left and right
door hinges ( 12 ).

Center of Transparent coupler

clip A (1/4”)
(6.35 mm)

The Guide Lines

clip A (1/4”)
(6.35 mm)

DISASSEMBLE THE FREEZER DRAWER

1. Take out the upper drawer
by lifting it up.

2. Remove the tilting pocket
( 1 ) by pulling both support
guards ( 2 ) upward at the
same time.

3. Take out the lower basket
( 3 ) by lifting the basket up
from the rail system.

4. Remove 4 hex head bolts
from both sides with a socket
wrench (10mm).

5. Lift up the freezer door from
the rails.

1

2

3

12

10

11

Allen wrench

CAUTION

Putting too much food into the freezer drawers
can prevent the freezer from closing completely
and can cause frost build-up.

setting up _07

DA68-02488A-09.indb 7 13. 4. 25. �� 2:07

ASSEMBLE THE FREEZER DRAWER

MAKING MINOR ADJUSTMENTS

To reattach the drawer after you have moved the
fridge to its final location, assemble parts in reverse
order.

ADJUSTING THE LEVEL

Make sure the refrigerator is level so that you can
make final adjustments. Use a level to test if the
refrigerator is level both side to side and back to front.
If the refrigerator is not level, it will not be possible
to get the doors perfectly even, which may cause
moisture condensation and increased energy bills.
Below is an example of how to level the refrigerator if
the left side of the refrigerator is lower than the right
side.

How to adjust the level

1. Open the freezer drawer

and remove the lower
basket. (See to page 7)

2. Remove the two screws
( 1 ) attached to the cover
leg front ( 2 ) with a Philips
screwdriver (+).

3. Remove the cover leg front
( 2 ) by lifting the bottom
part of the cover leg front
up and pulling it out.

4. Insert a flat-blade screwdriver (-) into a notch on the
left control lever, and turn it count clockwise to level
the refrigerator.
the refrigerator and counterclockwise to raise it.)

(You turn the lever clockwise to lower

2

1

BETWEEN DOORS

Remember, a leveled refrigerator is necessary for
getting the doors perfectly even. If you need help,
review the previous section on leveling the refrigerator.

Adjustment

Fixed part

The left door is fixed. To make minor adjustments
between doors, adjust only the right door.

1. Pull out the freezer drawer ( 1 ), then you can see
the lower hinge ( 2 ).

2. Insert the supplied allen wrench(3/16”) ( 3 ) into the
shaft ( 4 ) of the lower hinge.

3. Please adjust the height by turning the hex wrench
( 3 ) clockwise (

DOWN

) or counter-clockwise (

When you turn the hex wrench counter­clockwise( ), the door will move up.

2

3

4

part

UP

).

3

flat-blade screwdriver(-)

Control Lever

Both control levers must be touching the floor

CAUTION

to avoid possible personal injury or property
damage because of tipping.

If the right side is lower, perform the same
procedure, but with the right control lever.

It is difficult to remove the cover leg front from the
refrigerator, so we do not recommend making
small adjustments with the control lever. Instead,
refer to the next page for the best way to make
minor adjustments to the doors.

08_ setting up

1

1. After adjusting the doors, insert the supplied
fastener ( 6 ) using a pliers ( 5 ) in the gap between
the hinge-grommet ( 7 ) and the lower hinge
( 8 ). The number of fasteners you’ll need to insert
depends on the gap.

2 fastener are enclosed with the refrigerator.
The thickness of each fastener is 0.04”.

DA68-02488A-09.indb 8 13. 4. 25. �� 2:08

ADJUSTING THE FREEZER DRAWER

INSTALLING THE WATER

LEVEL

Adjustment part

Freezer Drawer

1. Locate the height-adjuster ( 1 ) in the freezer drawer.
Unscrew the 8 Phillips screws ( 2 ) slightly to loosen
the door.

1

2

DISPENSER LINE

A water dispenser with a filter is one of the helpful
features on your new refrigerator. To help promote
better health, the water filter removes unwanted
particles from your water. However, it does not
sterilize or destroy microorganisms. You may need to
purchase a water purifying system to do that.
In order for the ice maker to operate properly, a water
pressure of 20~125 psi (138~862 kPa) is required.
Under normal conditions, a 170 cc (5.75 oz.) cup can
be filled in about 10 seconds.

If the refrigerator is installed in an area with low water
pressure (below 20psi), you can install a booster pump
to compensate for the low pressure.

After you have connected the water line, make
sure the water storage tank inside the refrigerator is
properly filled. To do this, press the water dispenser
lever until the water runs from the water outlet.

Water line installation kits are available at extra

cost from your dealer.
We recommend using a water line installation kit that
contains copper tubing and ¼” compression nut.

01 SETTING UP

2. Loosen the controller
screw ( 3 ) with a Phillips
screwdriver (+).

3

3. Find the best level to align the door slope.

• After adjustment,

tighten the
controller screw
and then the
philips screws.

Example) The slope is about 0.08inch (2mm) as shown below.

- Rotate the height adjuster to -2.0 to reduce the door slope.

Slope

Connecting to the water supply line

1. First, shut off the main water supply.

2. Locate the nearest cold water drinking line and

install the pipe
clamp and shut
off valve.

3. Connect the water line installation kit to the shut off
valve.

Cold water line

Cold water line

Pipe clamp

Shut off valve

Water line installation kit

Pipe clamp

Reference

plane

DA68-02488A-09.indb 9 13. 4. 25. �� 2:08

Shut off valve

setting up _09

Connecting the water supply line to the
refrigerator.

There are several items that you need to purchase to
complete this connection.
You may find these items sold as a kit at your local
hardware store.

Use Copper Tubing Use Plastic Tubing

• ¼” copper tubing

• ¼” compression nut (1pc)

• Ferrule (2pc)

Compression

Nut (1/4”)

(Assembled)

Ferrule

(Not supplied)

Copper tubing

(Not supplied)

Household water supply line

1. Connect the household water line to the assembled
compression fitting.

- If you are using copper tubing, slip the compression

nut ( B ) (not supplied) and ferrule (not supplied) on
the copper tubing (not supplied) as shown.

- If you are using plastic tubing ( B ) , insert the

molded end (Bulb) of the plastic tubing ( B ) into the
compression fitting.

Do not use without the molded end (Bulb) of

CAUTION

the plastic tubing ( B ).

2. Tighten the compression nut ( B ) onto the

compression fitting.
Do not over-tighten the compression nut ( B ) .

3. Turn water on and check for any leakage. If you find
water drops or leakage in the connection areas, turn
off the main water supply. Check the connections
and, if necessary, tighten.

• ¼” plastic tubing
→ Molded end(Bulb)

• ¼” compression nut (1pc)

Refrigerator

Plastic Tubing
(Assembled)

Compression
Fitting
(Assembled)

Molded
end(Bulb)

Compression nut
(B) (1/4”) (Not
supplied)

Plastic tubing (B)

or

(Not supplied)

4. Flush 1 gallon of water through the filter before
drinking or using the water from the refrigerator.
(Flush approximately 6 minutes.) To flush, press a
large glass or cup against the water dispenser lever.
Fill the glass, empty it into the kitchen sink after it is
filled, and then repeat.

5. After you turn on the refrigerator, let the ice maker
make ice for 1 to 2 days. Over that period of time,
throw out the first 1 or 2 buckets of ice the freezer
makes to ensure all impurities have been removed
from the water line.

Only connect the water line to a drinkable water

source.
If you have to repair or disassemble the water line, cut
off 1/4“ of the plastic tubing to make sure you get a
snug, leak-free connection.

COMPLETING THE SET UP

Now that you have your new refrigerator installed in
place, you are ready to set up and enjoy the features
and functions of the appliance. By completing the
following steps, your refrigerator should be fully
operational.

1. Make sure your refrigerator is in an appropriate

location with reasonable clearance between it and
the wall. Refer to installation instructions in this
manual.

2. Once the refrigerator is plugged in, make sure the

interior light comes on when you open the doors.

3. Set the Temperature control to the coldest

temperature and wait for an hour. The freezer
will get slightly chilled and the motor will run
smoothly. Reset the refrigerator and freezer to the
temperatures you want.

4. After you plug the refrigerator in, it will take a few

hours to reach the appropriate temperature. You
can store food and drinks in the refrigerator after
the temperature is sufficiently cool.

If condensation or water drops appears on both

sides of fridge door’s central part, turn the Energy

Saver mode off after removing the condensation.

(See the explanation on Energy Saver button in

the USING THE CONTROL PANEL.)

10_ setting up

DA68-02488A-09.indb 10 13. 4. 25. �� 2:08

Operating your French Door Refrigerator

USING THE CONTROL PANEL

RFG297**, RFG29P** RFG296**, RFG298**, RFG29T**

1

2

3

( 1 ) Energy
Saver

( 2 ) Freezer

(Hold 3
sec for
Power
Freeze)

4

5

6

8 910 7

Touching this button turns Energy Saver
mode on and off. When you turn Energy
Saver on, the Energy Saver icon lights.
Turn Energy Saver off and the icon goes
off. The Energy Saver function automatically
turns on. when power is supplied to the
refrigerator.
If condensation or water drops appear on
the doors, turn the Energy Saver mode off.

Touch this button to set the freezer to your
desired temperature.
You can set the temperature between

-8°F and 8°F (between -22°C and -14°C).
Touch and hold this button for 3 seconds
to decrease the time needed to freeze
products in the Freezer. It can be helpful
if you need to quickly freeze easily spoiled
items or if the temperature in the freezer has
warmed dramatically (For example, if the
door was left open).

1

2

3

( 4 ) Lighting/

Hold 3
sec for
C ↔ F

( 5 ) Fridge

(Hold
3sec for
Power
Cool)

4

5

6

810 7 9

Touching this button turns on the Dispenser
LED lamp (under the display) in continuous
mode so that it stays on continuously.
The button also lights up. If you want the
Dispenser lamp to come on only when some
one uses the dispenser, touch this button
to turn the continuous mode off. Touch and
hold this button for 3 seconds to switch the
temperature units between °C and °F.

Touch this button to set the fridge to your
desired temperature. You can set the
temperature between 34°F and 46°F
(between 7°C and 1°C).
Touch and hold this button for 3 seconds to
decrease the time needed to cool products
in the Refrigerator.
It can be helpful if you need to quickly cool
easily spoiled items or if the temperature
in the fridge has warmed dramatically (For
example, if the door was left open).

02 OPERATING

( 3 ) Alarm /

hold 3 sec
for Filter
Reset

This button serves two purposes:

1) To turn the door open alarm on and off
If the door alarm is set to On, an alarm

beeps if any refrigerator door is left open
for more than three minutes.

The beeping stops when you close the

door. The door alarm function is pre­set to On in the factory. You can turn it
off by touching and then releasing this
button. You can turn it back on in the
same fashion. The icon lights up when the
function is on.

2) To reset the water filter life indicator.
After you replace the water filter, touch

and hold this button for 3 seconds to reset
the water filter life indicator.

( 6 ) Ice Off
(Hold 3

sec for
child lock)

( 7 ) Ice Type

(Cubed) (Crushed)

( 8 ) Water

Water

If you don’t want to make more ice, touch
this button. Also, pressing this button for 3
seconds turns on Child Lock which locks
the display panel and dispenser buttons so
the buttons can not be used. The Child Lock
icon lights up to indicate you’ve activated
the Child Lock function. Press 3 seconds to
unlock.

Touch this button to select your desired
ice type. Cubed and crushed ice modes
alternate when you press the button.
This mode can not be used with the Water
mode simultaneously.

Touch this button to dispense water. This
mode can not be used with the Ice Type
mode simultaneously. Water Water mode will
be off if you touch the Ice Type button.

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DA68-02488A-09.indb 11 13. 4. 25. �� 2:08

Cooling Off
Mode

( 9 ) Ice Off

Cooling Off mode (also called Shop mode),
is designed for use by retailers when they
are displaying refrigerators on the shop
floor. In Cooling Off mode, the refrigerator's
fan motor and lights work normally, but the
compressors do not run, and the refrigerator
and freezer do not get cold.
To start Cooling Off mode, touch and hold
the Energy Saver button and the Power
Freeze button for 5 seconds during normal
operation. The refrigerator chime sounds and
the temperature display flashes OF OF.
To cancel Cooling Off mode, touch and hold
the Energy Saver and the Power Freeze
buttons again for 5 seconds.

If you don’t want to make more ice, touch
the Ice Off button.
The icon will light up and the Ice-Maker
stops making ice.

We recommend you stop ice making
if the following occur:

- There is enough ice in the ice
bucket.

- You want to save water and energy.

- Water is not being supplied to the
refrigerator.

CHANGING THE WATER FILTER

To reduce risk of water damage to your

WARNING

USE ONLY SAMSUNG BRAND WATER FILTER.
SAMSUNG will not be legally responsible for any
damage, including, but not limited to property damage
caused by water leakage from use of a generic water
filter. SAMSUNG Refrigerators are designed to work
ONLY WITH SAMSUNG Water Filter.

The Filter light turns red to let you know when
it is time to change your water filter cartridge.
To give you time to get a new filter, the red
light comes on just before the capacity of the
current filter runs out. Changing the filter on
time provides you with the freshest, cleanest
water from your refrigerator.

1. Shut off the water supply. Then, turn the water filter
( 1 ) about 1/4 turn, counter-clockwise.

2. Pull the water filter ( 1 ) from the case filter ( 2 ).

property DO NOT use generic brands of
water filters in your SAMSUNG Refrigerator.

(Red)

If the ice maker function is ON, and
the water Line is not connected, there
will be a water valve noise from the
back of the unit, press the Ice Off
(Hold 3sec for child lock) button for
less than 3 seconds until the Ice Off
Indicator ( ) illuminates.

If you do not press any button(letters not ICON), the
display turns off in a few seconds.
If you press any button(letters not ICON), the
display lights up again.

The function key will operate after you remove
your finger from the letters except E.Saver, Ice
and Water key.

( 10 ) Filter

Water filter usage

This icon will light up when you need to
change the filter. After you use about 300
gallons of water, the filter indicator lights
up. (about 6 months). After you install the
new water filter, reset the filter indicator
by touching the Alarm/hold 3 sec for Filter
Reset button.

• If water is not dispensing or
dispensing slowly, you need to
replace the water filter because the
water filter is clogged.

• Some areas have large amounts of
lime in their water, which causes the
water filter to clog more quickly.

• To change the water filter more easily, shut off
the water supply valve.

• Sometimes, it is hard to disassemble the water
filter because impurities in the water cause it to
stick. If you are having difficulties, grip the water
filter firmly and pull it hard.

• When you pull the water
filter, a little water can

2

leak from the opening.
This is normal. To

3

minimize the water
leaks, keep the filter
cartridge horizontal when you pull it.

• To prevent overflow, empty the water filter tray
( 3 ) and dry around the filter case ( 2 ).

3. Insert the new filter into the filter case ( 4 ).

4. Push the filter, and then turn it clockwise until it

locks.

• If you have trouble inserting the water filter
because of high water pressure, shut off the
water supply valve.

2

1

12_ operating

DA68-02488A-09.indb 12 13. 4. 25. �� 2:08

• The locked symbol should be lined up with the
indicator line.

minimum of 40 to 60 psi (276 to 414 kPa.)
If the water pressure to the reverse osmosis system is
less than 40 to 60 psi (276 to 414 kPa):

4

5. Touch the "Alarm/hold 3 sec

for Filter Reset" button

(

(Filter Reset)

) for about 3 seconds to

reset the water filter. The color of
indicator ( ) changes from red

to blue, green, or yellow.

6. If you turned off the water supply, turn it back on.
For a replacement water filter, you can visit your

local home Improvement center or contact

the Samsung Parts distributor. Be sure the
replacement water filter has the SAMSUNG logo on
the box and on the water filter.
Link : http://www.samsungparts.com

Removing any residual matter inside the
water supply line after installing the water
filter.

1. Turn ON the main water supply and supply water

from water supply line.

2. Run water through the dispenser until the water

runs clear (approx. 6 to 7 minutes). This will clean
the water supply system and remove air from the
lines.

3. Additional flushing may be

required in some households.

4. Open the Refrigerator door and

make sure there are no water
leaks coming from the water
filter.

Be sure to flush the dispenser thoroughly,
otherwise water may drip from the dispenser.
This means that there is still air in the line.

Reverse Osmosis Water Supply IMPORTANT:

The pressure of the water supply coming out of a
reverse osmosis system going to the water inlet valve
of the refrigerator needs to be between 35 and 120
psi (241 and 827 kPa).

If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs to be a

• Check to see whether the sediment filter in the
reverse osmosis system is blocked. Replace the
filter if necessary.

• Allow the storage tank on the reverse osmosis
system to refill after heavy usage.

•

If your refrigerator has a water filter, it may further
reduce the water pressure when used in conjunction
with a reverse osmosis system. Remove the water filter.

If you have questions about your water pressure, call
a licensed, qualified plumber.

CONTROLLING THE TEMPERATURE

Basic temperature of Freezer and
Refrigerator Compartments

The basic temperature and recommended
temperatures of the Freezer and Refrigerator
Compartments are -2°F and 38°F (or -19°C and 3°C)
respectively. If the temperature of the Freezer and
Refrigerator Compartments are too high or low, adjust
the temperature manually.

Controlling the Freezer temperature

Recommend Temp (Freezer) : -2°F (or -19°C )

The Freezer temperature can be set between -8°F
and 8°F (or between -22°C and -14°C) to suit your
particular needs. Press the Freezer button repeatedly
until the desired temperature is shown in the
temperature display. The temperature will change by
2°F (or 1°C) with each press. See below.
Fahrenheit : -2°F ➞ -4°F ➞ -6°F ➞ -8°F ➞ 8°F ➞ 6°F

4°F ➞ 2°F ➞ 0°F ➞ -2°F.

➞

Centigrade : -19°C ➞ -20°C ➞ -21°C ➞ -22°C

-14°C ➞ -15°C ➞ -16°C ➞ -17°C ➞ -18°C ➞ -19°C.

Keep in mind that foods like some ice cream may melt
at 4°F (or -15.5°C). The temperature display will move

sequentially from -8°F to 8°F (or from -22°C to -14°C).

➞

02 OPERATING

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DA68-02488A-09.indb 13 13. 4. 25. �� 2:08

Controlling the fridge temperature

The fridge temperature can be set between between
34°F and 46°F (or between 7°C and 1°C) to suit your
particular needs. Press the Fridge button repeatedly
until the desired temperature is shown in the
temperature display. The temperature will change by
2°F (or 1°C) with each press. See below.
Fahrenheit : 38°F ➞ 36°F ➞ 34°F ➞ 46°F ➞ 44°F
42°F ➞ 40°F ➞ 38°F.
Centigrade : 3°C ➞ 2°C ➞ 1°C ➞ 7°C ➞ 6°C ➞ 5°C

4°C ➞ 3°C.

➞

The temperature control process for the Fridge works
just like the Freezer process. Press the Fridge button
to set your desired temperature. After a few seconds,
the Fridge will begin adjusting towards the newly set
temperature. This will be reflected in the digital display.

➞

Select this if you want to

NO ICE

turn ice maker off

Using the ice Dispenser

Place a glass underneath the ice
dispenser and push gently against the
dispenser lever with your glass.
Make sure the glass is in line with
the dispenser to prevent the ice from
bouncing out.

Please wait 2 seconds before

CAUTION

If the Refrigerator door opens, the Dispenser does not
work.

When Cubed Ice is selected after using the

CAUTION

removing the glass under the
dispenser to prevent spills.

Crushed Ice mode, a small amount of residual
crushed ice might be produced.

Recommend Temp (Fridge) : 38°F (or 3°C )

- The temperature of the Freezer, Fridge or Pantry
Room may rise when you open the doors too

frequently, or if a large amount of warm or hot food

is placed inside.

- This may cause the digital display to blink. Once the
freezer and Fridge temperature return to their normal
set temperatures, the blinking will stop.

- If the blinking continues, you may need to “reset”
the refrigerator. Try unplugging the appliance, wait
for around 10 minutes and then plug the power cord
back in.

- If there is a communication error between the
Display and Main Controller, the Pantry Display light
may blink. If the blinking continues for a long period
of time, please contact a Samsung Electronics
Service Center.

USING THE COLD WATER
DISPENSER

Push the appropriate ice type button to
select what you want dispensed.

Do not pull the lever out. You could damage

CAUTION

or break the lever's spring.

• To clean the ice bin/
bucket, wash with a
mild detergent, rinse

check the
water level

well, and dry thoroughly
it. Do not use harsh or
abrasive cleaners or
solvents.

• When you select

Test button

Cubed Ice after using
the Crushed Ice mode,
a small amount of
residual crushed ice might be produced.

• If ice doesn’t come out, pull out the ice bucket and
press the test button located on the right side of ice
maker.

• Do not press the test button continuously when the
tray is filled with ice or water. Water may overflow or
ice may jam the bucket.

• Normal Use

To fill the ice bucket to maximum capacity after

installation, follow these steps:

1. Allow your refrigerator to operate and cool down

for 24 hours (or 1 full day).

- Waiting 24 hours will allow your ice maker to

cool properly.

14_ operating

DA68-02488A-09.indb 14 13. 4. 25. �� 2:08

2. Dispense 4 to 6 ice cubes into the glass.

3. After 8, and then 16 hours, dispense a full glass of
ice.

• When you press the Test button, you will hear the

refrigerator chime (ding-dong). When the chime
sounds, release the Test button.

• The chime sounds automatically again to let you

know the ice maker is working well.

If a power failure occurs, ice cubes may melt

CAUTION

then freeze together when the power comes
back on, causing the dispenser to be out of

order.
To prevent this problem, after a power failure, pull out
the ice bucket and discard the residual ice or water.

After you dump the ice from the ice bucket,

CAUTION

you should press the dispenser lever once

with the ‘ICE CUBED’ or ‘CRUSHED’ function
ON. The ice maker will make new ice faster after you
return the ice bucket to the freezer.

- Close the water valve. Otherwise, water leakage may
occur.

- Remove all food.

- Unplug the refrigerator.

- Wipe excess moisture from inside and leave
the doors open. Otherwise, odor and mold may
develop. Do not put your fingers, hands or any other
unsuitable objects in the chute or ice-maker bucket.

- It may result in personal injury or material damage.
Never put your finger or any other objects in the
dispenser opening.

- It may cause injury.

Do not try to disassemble the ice maker.
Do not wash or spray the ice bucket with water while

it is in the refrigerator. Remove it to clean it.

When you insert the Ice maker tray, be sure

CAUTION

that the tray is well centered at the entrance.
Otherwise, the tray may be stuck.

Water clouding phenomenon

02 OPERATING

If you use all the ice at once, you must repeat

Steps 2 and 3 on the previous page.
However, only wait 8 hours before dispensing the first
4 to 6 ice cubes. This will replenish the ice cubes and
ensure maximum ice production.

Using the ice off Function

When you select the
Ice Off mode, remove
all ice cubes from the
bucket. If you are not
using the ice dispenser,
the ice cubes may
clump together. Pull the lock lever forward to remove
the bucket. Throw away the ice cubes or clumped ice.
Push the bucket back until you hear a click.

Use only the ice maker provided with

CAUTION

the refrigerator. The water supply to this

refrigerator must only be installed/connected
by a suitably qualified person. Connect to a potable
water supply only.
To operate the ice maker properly, water pressure of
20 ~ 125 psi is required.
If you have a long vacation or business trip and won’t
use the water or ice dispensers for a long time:

PULL PUSH

All water provided to the refrigerator flows through

the core filter which is an alkaline water
filter. In the filtering process, the pressure of the
water that has flowed out of the filter is increased,
and the water becomes saturated with oxygen and
nitrogen. When this water flows out into the air, the
pressure plummets and the oxygen and nitrogen get
supersaturated, which results in gas bubbles. The
water may temporarily look misty or cloudy due to
these oxygen bubbles. After a few seconds, the water
will look clear.

Please wait 1 second before removing the cup

after dispensing water to prevent spills.
Do not pull out the lever dispenser after dispensing
ice or water. It comes back automatically. Ice is made
in cubes. When you select “Crushed”, the ice maker
grinds the ice cubes into crushed ice.

Operating _15

DA68-02488A-09.indb 15 13. 4. 25. �� 2:08

PARTS AND FEATURES

Use this page to become more familiar with the parts and features of the refrigerator.

Light

FF Ice-Maker

Foldable-Shelf

Slide-Shelf

Vertical Hinged

Section

Vegetable &

Fruit Drawers

Light

FZ Ice-Maker (on some model)

Ice Bucket

Interlocking switch

Door Closer

Dairy
Compartment

Slide n-go shelf
(on some model)

Door Bins
Quick-Space

Glass Shelf
(on some models)

Cool Select

PLUS

Pantry

Auto Pull Out
Drawer

Tilting Pocket

Freezer
Drawer Bin

When closing the door, make sure the Vertical Hinged Section is in the correct position to avoid
scratching the other door.
If the Vertical Hinged Section is reversed, put it back to the right position and close the door.
Moisture may appear at times on the Vertical Hinged Section.
The door handle may become loose over time. If this happens, tighten the bolts found on the inside of
the door.
If you close one door with a lot of force, the other door may open.

When the door opens, the interlock switch automatically turns off the auger motor in the ice maker for
safety reasons.

When the interior or exterior LED lamp has gone out, please contact your service agents.

16_ Operating

DA68-02488A-09.indb 16 13. 4. 25. �� 2:08

USING THE COOL SELECT PANTRY

PLUS

(ON SOME MODELS)

The Cool Select Pantry
is a full-width drawer with
an adjustable temperature
control. This pantry can
be used for large party
trays, deli items, pizzas,
beverages or miscellaneous
items. There is a temperature sensor which adjusts
the amount of cold air allowed into the pantry. The
Pantry's control buttons are located on the right side
of the pantry.

• The Pantry has three modes: The Fresh mode,
Chilled mode, and Deli mode. Fresh mode is the
default. Press the Temp button repeatedly until the
mode you want is lit. Once you select a mode, the
temperature will change to match the mode you
selected.

• The Pantry temperature may change depending
on the number of items inside and where they are
located, the ambient temperature, and how often the
door is opened.

PLUS

Fruits and vegetables may be damaged under
the “Chilled” setting. Do not store lettuce or
other leafy produce in the Pantry.

Do not store glass bottles in the Pantry. If

CAUTION

they are frozen, they can break and cause
personal injury.

REMOVING THE REFRIGERATOR
ACCESSORIES

1. Door Bins & Dairy Compartment

• Door Bins (1)
To remove - Simply lift the bin up and pull straight out.

To relocate - Slide it in above the desires location and

push down until it stops.

• Door Bins (2)
To remove - Take the right side of the bin out by lifting

it obliquely along the guide and then, take the left side
out by pulling it from the door.

To relocate - Slide it into the original location and push
down until it sticks.

02 OPERATING

The Pantry Selection Button

1. When you select “Deli”, the temperature of the

pantry will be kept around 41°F (or 5°C). This feature
helps keep food fresh for a
long time.

2. When you select “Fresh”, the

temperature of the pantry
will be kept around 38°F (or
3°C). This feature helps keep
food fresh for a longer time.

3. When you select “Chilled”, the

temperature of the pantry will be kept
around 34°F (or 1°C). This feature also
helps keep meat or fish fresh for a longer
time.

The table below lists the Pantry modes and the kinds
of foods that can be stored safely for each mode.

Deli Fresh Chilled

• pineapples • cucumbers • steaks

• lemons • apples • hard cheeses

• avocados • oranges • cold cuts

• potatoes • grapes • bacon

• zucchinis • hot dogs

• corn

1

2

Injury may occur if the door bins are not firmly

assembled.
Do not allow children to play with bins. Sharp corners
of the bins may cause injury.

Do not adjust a bin full of food. Remove the

CAUTION

food first.
Dust removal method - Remove the guard and wash in
water.

Operating _17

DA68-02488A-09.indb 17 13. 4. 25. �� 2:08

2. Tempered Glass shelves

To remove - Tilt up the front of the shelf in the
direction shown ( 1 ) and lift it up vertically ( 2 ). Pull the
shelf out.

To relocate - Tilt the front of the shelf up and guide
the shelf hooks into the slots at a desired height. Then

lower the front of the shelf so that the hooks can drop
into the slots.

The Tempered Glass shelves are heavy.

CAUTION

2

Use special care when removing them.

1

3. Vegetable & Fruit Drawers

To remove - Pull the drawer out to full extension.
Tilt up the front of the drawer and pull straight out.

To relocate - Insert the drawer into the frame rails and
push back into place.

The drawers need to be removed before the

CAUTION

glass shelf above them can be lifted out.

To remove the divider ­Pull the pantry completely out to full extension and
raise the front side of the divider to unhook it from the
rear wall of the pantry, then lift the divider out.
To relocate the divider ­Hook the back of the divider over the rear wall of the
pantry and push the divider down.

Using the doors

Ensure that the doors close all the way and are
securely sealed.

When the refrigerator door is only partially open, it will
automatically close. But, the door will stay open when
opened more than the auto close range and you must
close it manually.

Using the tilting pocket

You can use the Tilting Pocket to store frozen pizza
and similar items up to 16" in diameter.

4. Cool Select Pantry

PLUS

To remove the pantry­Pull the pantry out to full
extension. Tilt up the front
side of the pantry and pull
straight out.

To relocate the pantry ­Push the rails to the back of the refrigerator.
Place the drawer onto the rails and slide the pantry
back until it is in place.

18_ Operating

REMOVING THE FREEZER
ACCESSORIES

1. Tilting Pocket

To remove - Pull both brackets ( 1 ) upward until you
hear a clicking sound and remove the pocket.

To replace - Hook the ends of the pocket into both
brackets ( 2 ) and push down until it locks into place.

1

DA68-02488A-09.indb 18 13. 4. 25. �� 2:08

2. ICE BUCKET

To remove - Lift the ice bucket ( 1 ).
To relocate - Place the ice bucket into the Super

extended drawer ( 2 ).

1

2

3. Super Extended Drawer

To remove - Pull the drawer out to full extension.
Tilt up the rear of the drawer and lift straight out.

To relocate - Place the drawer onto the rails ( 4 ) by
tilting it up. Lower the drawer into place until it is
horizontal and slide the Drawer ( 3 ) in.

4. Freezer Drawer

To remove the freezer drawer ­Pull the freezer drawer out fully. Tilt up the rear of
the bin and lift it out to remove.

To relocate the freezer drawer ­Place the bin into the rail assembly.

Do not allow babies or children go inside

CAUTION

CAUTION

WARNING

the freezer drawer. They could damage the
refrigerator and seriously injure themselves.
Do not sit on the freezer door. The door may
break. Do not allow children to climb into the
freezer drawer.

Do not remove the divider.

If trapped inside, children may be injured or
suffocate to death.

02 OPERATING

4

3

Operating _19

DA68-02488A-09.indb 19 13. 4. 25. �� 2:08

FOOD STORAGE TIPS

Foods Refrigerator Freezer Storage Tips

DAIRY PRODUCTS

Butter 2-3 Weeks 6-9 Months Wrap or cover tightly.

Check date code. Most milk and similar products are

Milk 1-2 Weeks Not recommended

sold in date-coded cartons that indicate a products’s
peak freshness. Re-seal with cap or wrap tightly. Do
not return unused portions to original container.

Cream Cheese, cheese
food, and cheese spread

Hard Cheese (unopened) 3-4 Months 6 Months

Hard Cheese (opened) 2 Months Not recommended

Cottage Cheese 10-15 Days Not recommended

Cream 7-10 Days 2 Months

Sour Cream 2 Weeks Not recommended

Cream Dips (opened) 1 Week Not recommended

Yogurt 10-14 Days Not recommended

Frozen Yogurt na 2 Months

EGGS

Eggs (uncooked) 3-4 Weeks Not recommended

Eggs (cooked) 1 Week Not recommended Store in covered container

Leftover egg dishes 3-4 Days Not recommended Store in covered container

FRESH FRUITS

2-4 Weeks Not recommended

Check date code. Keep all cheese tightly packed in
moisture proof wrap

Check date code. Most yogurt, creams, and similar
products are sold in date-coded cartons that indicate
a product’s peak freshness. Re-seal or cover tightly.
Do not return unused portions to original container.

Check date code. Keep covered.

Check date code. Store eggs in coldest part of re­frigerator and in their original container.

Apples 1 Month Not recommended

Bananas 2-4 Days Not recommended

Peaches, Melons, Pears,
Avocados

Berries and Cherries 2-3 Days 12 Months

Apricots 3-5 Days Not recommended

Grapes 2-5 Days na

Pineapple (un-cut) 2-3 Days Not recommended

Pineapple (cut) 5-7 Days 6-12 Months

Citrus 1-2 Weeks Not recommended Store uncovered.

Juice 6 Days Not recommended

Frozen Juice Thawing only 12 Months Check date code. Do not re-freeze.

20_ Operating

3-5 Days Not recommended

If storing in refrigerator, do not wash fruit before
storing. Store in moisture resistant bags or
containers. Wrap cut fruits. Some fruits darken when
refrigerated.

Check date code and re-seal in original container. Do
not return unused portions to original container.

DA68-02488A-09.indb 20 13. 4. 25. �� 2:08

Foods Refrigerator Freezer Storage Tips

FISH AND SHELLFISH

Fish

Fatty Fish (mackerel,
trout, salmon)

Lean Fish (cod, floun­der, etc)

Frozen or Breaded na 3 Months

Shellfish

Shrimp (uncooked) 1-2 Days 12 Months

Crab 3-5 Days 10 Months

Cooked Fish or
Shellfish

1-2 Days 2-3 Months

1-2 Days 6 Months

2-3 Days 3 Months

MEAT

Fresh, Uncooked

Chops 2-4 Days 6-12 Months

Ground 1 Day 3-4 Months

Roast 2-4 Days 6-12 Months

Bacon 1-2 Weeks 1-2 Months

Sausage 1-2 Days 1-2 Months

Steak 2-4 Days 6-9 Months

Keep in original wrapper and store in coldest part of refrigera­tor. Package in vapor-proof and moisture proof wrap for freezer.
Freeze at 0ºF(or -18°C ). Thaw in refrigerator or check date code.
Freeze in original packaging.

To freeze, package in vapor-proof and moisture-proof container.

Check date code for use. Store in coldest part of refrigerator in
original packaging. Package in moisture-proof and vapor-proof
container for freezing. Recommended refrigerator temperature
33ºF to 36ºF (or 1°C to 2°C ) and freezer temperature 0ºF to 2ºF
(or -18°C to -16°C )

02 OPERATING

Poultry 1 Day 12 Months

Lunch meat 3-5 Days 1 Month

Cooked

Meat 2-3 Days 2-3 Months

Poultry 2-3 Days 4-5 Months

Ham 1-2 weeks 1-2 Months

Check date code for use. Store in coldest part of refrigerator in
original packaging. Package in moisture-proof and vapor-proof
container for freezing.

Sources:

American Meat Institute Foundation. 1994. Yellow pages: answers to predictable questions consumers ask
about meat and poultry. American Meat Institute Food Marketing Institute. 1999. The food keeper. Food
Marketing Institute, Washington, D.C. Freeland-Graves, J.H. and G.C. Peckham. 1996. Foundations of
food preparation, 6th ed. Prentice-Hall, Inc. Englewood Cliffs, NJ. Hillers, V.N. 1993. Storing foods at home.
Washington State University Cooperative Extension, Pullman, WA. Publ. EB 1205.
National Restaurant Association. 2001. Be cool-chill out! Refrigerate promptly. National Restaurant Association
Education Foundation¼s International Food Safety Council, Washington, D.C. USDA. 1997. Basics for handling
food safely. U.S. Department of Agriculture, Food Safety and Inspection Service, Washington, D.C.

Operating _21

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CLEANING THE REFRIGERATOR

Caring for your Samsung French Door Refrigerator
prolongs the life of your appliance and helps keep the
refrigerator free of odor and germs.

Cleaning the Interior

Clean the inside walls
and accessories with
a mild detergent and
then wipe dry with a
soft cloth. You can
remove the drawers
and shelves for a more
thorough cleaning. Just make sure to dry drawers and
shelves before putting them back into place.

Cleaning the Rubber door seals

If the rubber door seals are dirty, the doors may not
close properly, and the refrigerator will not operate
efficiently. Keep the door seals free of dust or stains
by cleaning the doors with a mild detergent and damp
cloth. Wipe dry with a clean, soft cloth.

Do not clean the refrigerator with benzene,

CAUTION

thinner, or car detergent due to risk of fire.

Cleaning the Exterior

Wipe the control panel
and digital display with a
damp, clean, soft cloth.
Do not spray water
directly on the surface
of the refrigerator.
The doors, handles and cabinet surfaces should be
cleaned with a mild detergent and then wiped dry with
a soft cloth. To keep your appliance looking its best,
polish the exterior once or twice a year.

Do not spray water directly on the refrigerator.

CAUTION

CAUTION

CAUTION

Use a clean, damp cloth to clean.
Do not use benzene, thinner, or Clorox for

cleaning. They may damage the surface of
the appliance and may cause a fire.

You can erase the printed letters
on the display if you apply stainless
cleaner directly to the area where
the letters are printed.

Cleaning the rear side of the refrigerator

To keep cords and exposed parts free of dust and dirt
accumulation.
Vacuum the rear side of the appliance once or twice a
year.

Do not remove the back cover ( 1 ). You

CAUTION

could suffer an electric shock.

1

Cleaning the Ice / Water Dispenser

Push down one end of the tray dispenser and remove
it. Wipe the Ice / Water Dispenser with a clean and
soft cloth.

When using the crushed ice

CAUTION

start to collect in the ice chute. To prevent
that residual ice from melting and running
out of the chute you should clean out the
residual ice when you see it start to collect
in the ice chute.

22_ Operating

DA68-02488A-09.indb 22 13. 4. 25. �� 2:08

selection from the dispenser
some residual ice chips may

Troubleshooting

PROBLEM SOLUTION

The refrigerator
does not work at all
or it does not chill
sufficiently.

The food in the fridge
is frozen.

You hear unusual
noise or sounds.

The cabinet-door
sealing area of the
appliance is hot
and condensation is
occurring.

Ice Maker is not
producing ice.

• Check that the power plug is properly connected.

• Check if the set temperature on the digital display is warmer than the freezer or fridge inner

temperature. If it is, set the refrigerator colder.

• Is the refrigerator in direct sunlight or located near a heat source?

• Is the back of the refrigerator too close to the wall, preventing proper ventilation?

• Check if the set temperature on the digital display is too low.

• Try setting the refrigerator to a warmer temperature.

• Is the temperature in the room too low? Set the refrigerator warmer.

• Did you store the food which is juicy in the coldest part of the refrigerator? Try moving those items

to the other shelves in the fridge instead of keeping them in the colder areas or bins.

• Check that the refrigerator is level and stable.

• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
Try moving the back of the refrigerator at least 2 inches from the wall.

• Was anything dropped behind or under the refrigerator?

• If you hear a “ticking” sound from inside the refrigerator, this is normal. It occurs because various

parts contract or expand in response to temperature changes in the refrigerator interior.

• If it sounds as if something is hitting something else inside the refrigerator, this is normal. The
sound is caused by the compressor operating at high capacity.

• Some heat is normal as anti-condensators are installed in the vertical hinged section of the
refrigerator to prevent condensation.

• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long
time.

• Did you wait for 12 hours after installation of the water supply line before making ice?

• Is the water line connected and the shut-off valve opened?

• Did you manually stop the ice making function?

• Is the freezer temperature too warm? Try setting the freezer temperature lower.

03 TROUBLESHOOTING

You can hear water
bubbling in the
refrigerator.

There is a bad smell in
the refrigerator.

Frost forms on the
walls of the freezer.

Water dispenser is not
functioning.

Auto close system
does not work with
the freezer door.

Condensation or water
drops forms on both
sides of fridge door's
central part.

• This is normal. The bubbling comes from refrigerant circulating through the refrigerator.

• Check for spoiled food.

• Foods with strong odors (for example, fish) should be tightly covered.

• Clean out your freezer periodically and throw away any spoiled or suspicious food.

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

• Allow sufficient space between the stored foods for efficient air circulation.

• Is the freezer drawer closed properly?

• Is the water line connected and the shut-off valve opened?

• Has the water supply line tubing been crushed or kinked?

• Make sure the tubing is free and clear of any obstruction.

• Is the water tank frozen because the fridge temperature is too low?

Try selecting a warmer setting on the Digital display.

• Is there an imbalance between the right and left parts of the door?

• Open and close the door smoothly 1~2 times. After you do this, the auto close system usually

works properly again.

• Try opening the door smoothly to avoid unbalancing the right and the left part of the door.

• Condensation or water drops may form if the humidity is too high while the refrigerator is

operating.

• If condensation or water drops appears on both sides of fridge door's central part, turn the Energy
Saver mode off after removing the condensation.

Troubleshooting _23

DA68-02488A-09.indb 23 13. 4. 25. �� 2:08

Warranty

(

USA

)

WARRANTY ON SAMSUNG REFRIGERATOR

LIMITED WARRANTY TO ORIGINAL PURCHASER
This Samsung brand product, as supplied and distributed by Samsung Electronics America, Inc. (Samsung) and delivered

new, in the original carton to the original consumer purchaser, is warranted by Samsung against manufacturing defects
in materials and workmanship for a limited warranty period of:

One (1) year Parts and Labor on Refrigerator
Five (5) years Parts and Labor on sealed Refrigeration system only*

(*Compressor, evaporator, condenser, drier, connecting tubing)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the

United States. To receive warranty service, the purchaser must contact Samsung for problem determination and service
procedures. Warranty service can only be performed by a Samsung authorized service center. The original dated bill of
sale must be presented upon request as proof of purchase to Samsung or Samsung authorized service center.

Samsung will repair or replace any part found to be defective, at our option and at no charge as stipulated herein, with
new or reconditioned parts during the limited warranty period specified above. All replaced parts and products become
the property of Samsung and must be returned to Samsung. Replacement parts and products assume the remaining
original warranty, or ninety (90) days, whichever is longer.

In-home service will be provided during the warranty labor period subject to availability within the contiguous United
States. In-home service is not available in all areas. To receive in-home service, the product must be unobstructed and
accessible from floor level to service personnel. If during in-home service repair cannot be completed, it may be necessary
to remove, repair and return the product. If in-home service is unavailable, Samsung may elect, at our option, to provide
for transportation of our choice to and from a Samsung authorized service center. Otherwise, transportation to and from
the Samsung authorized service center is the responsibility of the purchaser.

This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial
use of this product, and shall not apply to the following, including, but not limited to: damage which occurs in shipment;
delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers;
cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products,
equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external plumbing
and leaks, external wiring, circuit breakers, fuses or connectors not supplied and authorized by Samsung, or which damage
this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments
and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and
prescribed in the instruction book; loss of food due to spoilage; consumable items including filters and light.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY
PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM
OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL
NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR
ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY
TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN
IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY
KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY
SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES
ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO
OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD
BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL
NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE
AND STATES YOUR EXCLUSIVE REMEDY.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights, which vary from state to state.

To obtain warranty service, please contact Samsung at:

SAMSUNG CUSTOMER CARE CENTER

Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660
1-800-SAMSUNG (1-800-726-7864) and www.samsung.com

24_ warranty

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