Samsung RF23M8590SG User Manual

Refrigerator
User manual
Free Standing Appliance
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Contents
Contents
Safety information 4
Installation 15
Operations 33
Maintenance 60
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Troubleshooting 75
LIMITED WARRANTY (U.S.A.) 85
Regulatory Notice 88
Contents
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Safety information

• Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efciently.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
Safety information
• Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual.
• If you have any question, contact us at 1-800-SAMSUNG or nd help and information online at www.samsung.com.
• Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked ames and move anything ammable away from the product and ventilate the room immediately.
WARNING
• R-600a is used as a refrigerant. This product contains ammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.
• In order to avoid the creation of a ammable gas-air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 35.3 ft³ in size for every 8 g of R-600a refrigerant inside the appliance.
• The installation location should not be exposed to direct sunlight and not placed near any electric appliance or heat source, e.g. stove, oven or hob, radiator, etc.
• If you use two products side by side, for safety reason, be sure to use certied products in explosive gas atmospheres.
• Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.
Warning; Risk of re / ammable materials
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Important safety symbols and precautions:

Please follow all safety instructions in this manual. This manual uses the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal injury and/or property damage.
NOTE
Useful information that helps users understand or benet from the refrigerator.
These warning signs are here to prevent injury to you and others. Please follow them carefully. After reading this section, keep it in a safe place for future reference.

State of California Proposition 65 Warning (US only)

WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
Safety information

Severe warning signs for transportation and site

WARNING
• When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
- Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked ames or potential sources of ignition and air the room in which the appliance is standing for several minutes.
- This appliance contains a small amount of isobutane refrigerant (R-600a), a natural gas with high environmental compatibility that is, however, also ammable. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
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Safety information

Critical installation warnings

WARNING
• Do not install the refrigerator in a damp location or place where it may come in contact with water.
- Deteriorated insulation on electrical parts may cause an electric shock or re.
• Do not place this refrigerator in direct sunlight or expose it to the heat from stoves,
Safety information
room heaters, or other appliances.
• Do not plug several appliances into the same multiple power strip. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a re hazard.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of re.
• Do not use a power cord that has cracks or abrasion damage along its length or at either end.
• Do not bend the power cord excessively or place heavy objects on it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
- This may result in an electric shock or re.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug rmly and pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, re, and/or electric shock.
• Do not store explosive substances such as aerosol cans with a ammable propellant in this appliance.
• Do not install this appliance near a heater or ammable material.
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it.
• Connect the power plug in the proper position with the cord hanging down.
- If you connect the power plug upside down, the wire can get cut off and cause a re or electric shock.
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• Make sure that the power plug is not crushed or damaged by the back of the refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the packing materials on his or her head.
• The appliance must be positioned so that the plug is accessible after installation.
- Failing to do so may result in an electric shock or re due to electric leakage.
• Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or to water (rain drops).
- Deteriorated insulation on electrical parts may cause an electric shock or re.
• If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with the product, or injury.
• You need to remove all the protective plastic lm before you initially plug the product in.
• Children should be supervised to ensure that they do not play with the snap rings used for door adjustment or the water tube clips.
- There is risk of death by suffocation if a child swallows a snap ring or water tube clip. Keep the snap rings and water tube clips out of children's reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electric shock.
• Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground.
- You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator.
- Current leakage may result in an electric shock, re, explosion, or problems with the product.
- Improper use of the grounding plug can result in a risk of electric shock. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord should be AC 115-120 V, 10 A, or more. If a grounding adapter is used, make sure the receptacle box is fully grounded.
Safety information
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Safety information
• Plug the power plug into the wall socket rmly. Do not use a damaged power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
• If the power cord is damaged, have it replaced immediately by the manufacturer or one of its service agents.
• Only a qualied technician or service company should be allowed to change the fuse in the refrigerator.
Safety information
- Failing to do so may result in an electric shock or personal injury.
• The wall socket must be easily accessible so that the appliance can be quickly disconnected from the wall socket in an emergency.
• It must be outside the area of the rear of the appliance.
• When positioning the appliance, ensure the power cord is not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

Installation cautions

CAUTION
• Allow sufcient space around the refrigerator and install it on a at surface.
- Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions.
• After you have installed the refrigerator and turned it on, allow the appliance to stand for 2 hours before loading it with food.
• It is strongly recommended you have a qualied technician or service company install the refrigerator.
- Failing to do so may result in an electric shock, re, explosion, problems with the product, or injury.
• Overloading one door may make the refrigerator fall, causing physical injury.

Critical usage warnings

WARNING
• Do not insert the power plug into a wall socket with wet hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and cause personal injury and/or material damage.
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• Do not insert hands, feet, or metal objects (such as chopsticks, etc.) into the bottom or the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products stored in the freezer with wet hands.
- This may cause frostbite.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
• Do not keep volatile or ammable objects or substances (benzene, thinner, propane gas, alcohol, ether, LP gas, and other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Children should be supervised to ensure that they do not play with the appliance.
- Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.
• Do not let children hang on the door or door bins. A serious injury may occur.
• Do not let children go inside the refrigerator. They could become trapped.
• Do not insert your hands into the area under the appliance.
- Any sharp edges may cause personal injury.
• Do not store pharmaceutical products, scientic materials, or temperature sensitive products in the refrigerator.
- Products that require strict temperature controls must not be stored in the refrigerator.
• Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer.
• If you smell smoke, pull out the power plug immediately, and then contact a Samsung Electronics service center.
• If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter the refrigerator.
• Do not allow babies or children go into a drawer.
- It can cause death from suffocation by entrapment or personal injury.
Safety information
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Safety information
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause personal injury or material damage.
• Do not spray volatile material such as insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also result in an electric shock, re, or problems with the product.
• Never put ngers or any objects into the water dispenser outlet, ice chute, or ice maker
Safety information
bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature such as ammable sprays, ammable objects, dry ice, medicine, or chemicals near or inside the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted candle in the refrigerator to remove bad odors.
- This may result in an electric shock or re.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or puried water).
- Do not ll the tank with tea, juice, or a sports drink. They can damage the refrigerator.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, re, problems with the product, or injury. Do not put a container lled with water on the appliance.
- If spilled, there is a risk of re or electric shock.
• Do not use mechanical devices or any other means to accelerate the defrosting process, other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Never stare directly at the UV LED lamp for long periods of time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put a fridge shelf into the refrigerator upside down. The shelf stopper will not work.
- The glass shelf could fall and cause personal injury.
• Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.
• If a gas leak is detected, avoid any naked ames or potential sources of ignition, and air the room in which the appliance is standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in an explosion or re.
• Use only the LED Lamps provided by the manufacturer or its service agents.
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• Bottles should be stored tightly together so that they do not fall over or out.
• This product is intended only for the storage of food in a domestic environment.
• Never put ngers or any objects into the water dispenser outlet, ice chute, or ice maker bucket.
- This can cause a personal injury or material damage.
• Do not attempt to repair, disassemble, or modify the refrigerator yourself.
- Unauthorized modications can cause safety problems. To reverse an unauthorized modication, we will charge the full cost of parts and labor.
• Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.
• If your refrigerator needs to be repaired or reinstalled, contact your nearest Samsung service center.
- Failing to do so may result in an electric shock, re, problems with the product, or injury.
• If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center.
• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.
- Failing to do so may result in an electric or re hazards.
• Pull the power plug out of the socket before changing the interior lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difculty changing a non-LED light, contact a Samsung service center.
• If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
• Plug the power plug into the wall socket rmly.
• Do not use a damaged power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
Safety information
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Safety information

Usage cautions

CAUTION
• Do not re-freeze frozen foods that have thawed completely.
• Use only the ice maker provided with the refrigerator.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the refrigerator as this can
Safety information
obstruct free air circulation in the refrigerator compartment.
- Wrap food up properly or place it in airtight containers before putting it into the refrigerator.
- Please observe maximum storage times and expiration dates of frozen goods.
• Do not put glass containers or bottles or carbonated beverages into the freezer.
- The container may freeze and break, and this may result in injury.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd party on this nished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag, the refrigerator can be over cooled. If a cooling period lasts too long, the water lter may break and cause water leakage.
• If the refrigerator is disconnected from the power supply, you should wait for at least ve minutes before plugging it back in.
• If large amounts of water enter the refrigerator, pull out the power plug and contact a Samsung service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or property damage.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or puried water).
- Do not ll the tank with tea, juice, or a sports drink. They can damage the refrigerator.
• If the refrigerator is ooded, shut off the power to the refrigerator and contact your nearest Samsung service center.
- There is a risk of electric shock or re.
• Do not keep vegetable oil in your refrigerator’s door bins. The oil can solidify, making it foul-tasting and difcult to use. In addition, the open container can leak and the leaked oil can cause the door bin to crack. After opening an oil container, it is best to keep the container in a cool and shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.
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Cleaning cautions

CAUTION
• Do not spray water directly on the inside or outside of the refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove bad odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center.
- Failing to do so may result in an electric shock or re.
• Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades. Do not use a wet or damp cloth when cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator.
- They may damage the surface of the appliance and may cause a re.
• Never put ngers or any objects into the dispenser outlet.
- This can cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the appliance from the wall socket.
- Failing to do so may result in an electric shock or re.
• Use a clean sponge or soft cloth and a mild detergent in warm water to clean the refrigerator.
• Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, ammable uids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, door and interior liners, and gaskets.
- These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impacts such as bumping or dropping.
Safety information
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Safety information

Critical disposal warnings

WARNING
DANGER : Risk of child entrapment. Before you throw away your old refrigerator or freezer:
- Take off the doors and door latch.
- Leave the shelves in place so that children may not easily climb inside.
Safety information
- Children trapped inside a refrigerator can hurt themselves or suffocate to death.
• Please dispose of the packaging material from this product in an environmentally friendly manner.
• Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.
• R-600a is used as a refrigerant. This product contains ammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.
• When disposing of this refrigerator, remove the door/door seals and door latch so that small children or animals cannot become trapped inside. Children should be supervised to ensure that they do not play with the appliance.
- If trapped inside, the child could be injured or suffocate to death.
• Cyclopentane is used in the insulation. The gases in the insulation material require a special disposal procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product.
• Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.
- If a child places a bag over his or her head, the child could suffocate.

This appliance is intended to be used in household and similar applications such as

• staff kitchen areas in shops, ofces and other working environments;
• farm houses and by clients in hotels, motels and other residential type environments;
• bed and breakfast type environments;
• catering and similar non-retail applications.
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Installation

01
02
03
04
05
06
07
08
Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power plug before servicing or replacing parts.

Refrigerator at a glance

The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country.
Installation
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Installation
01 Auto Ice Maker 02 1-Step Foldable Shelf
03 Water tank (Auto Water Fill) 04 FlexZone™
05 Freezer 06 Door bins
07 2-Step Foldable Shelf 08 Water lter
* applicable models only
• For energy efciency, keep all shelves, drawers, and baskets in their original positions.
• When closing the door, make sure the vertical hinged section is in the correct position
• If the vertical hinged section is reversed, put it back into the correct position, and then
Installation
• Moisture may form at times on the vertical hinged section.
• If you close a door forcefully, the other door may open.
• When a door opens, the interlock switch automatically disables the auger motor of the
• If the internal or external LED lamp is out of order, contact a local Samsung service
NOTE
to avoid scratching the other door.
close the door.
ice maker for safety reasons.
center.
Door bins
Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the gure below to help you position the bins properly.
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Step-by-step installation

C
D
E
B
A
STEP 1 Select a site
Select a site that:
• Has a solid, level surface without carpeting or ooring that may obstruct ventilation
• Is away from direct sunlight
• Has adequate room for opening and closing the door
• Is away from any heat sources
• Provides room for maintenance and servicing
• Has a temperature range between 50 °F (10 °C) and 109 °F (43 °C)
CAUTION
• If your refrigerator is equipped with an ice maker, secure extra space at the rear of the refrigerator for the water line connection.
• When you install the refrigerator next to a xed wall, you must secure a minimum clearance of 3 3/4" (95 mm) from the wall to allow the door to swing open.
NOTE
To facilitate moving your refrigerator to its nal location, be sure to measure the width and height of doorways, thresholds, ceilings, stairways, and anything else that needs to be taken into consideration to ensure you can move your refrigerator safely. The following diagram illustrates the exact height and depth (factory specications) of your refrigerator.
Installation
Clearance
See the pictures and table below for space requirements for installation.
Model
Depth “A” -
Width “B”
Height “C”
Overall Height “D”
Depth “E”
RF23M857*** RF23M858***
35 3/4"
(908 mm)
68 7/8"
(1749 mm)
70"
(1777 mm)
29 1/4"
(742 mm)
RF23M859***
30 3/4"
(781 mm)
35 3/4"
(908 mm)
68 7/8"
(1749 mm)
70"
(1777 mm)
29 1/4"
(742 mm)
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Installation
01
04
04
03
05
1110
06
02 02
08
07
09
Installation
Model
01
RF23M857*** RF23M858***
2"
(50 mm)
RF23M859***
(50 mm)
02 135° 135°
03
04
05
06
07
08 -
09
10
11
62”
(1575 mm)
13 1/4"
(333.5 mm)
35 3/4"
(908 mm)
24"
(610 mm)
2 1/2"
(64 mm)
1 3/4"
(45.4 mm)
43 1/8"
(1095.5 mm)
45"
(1143 mm)
(1624 mm)
14 1/8"
(358 mm)
35 3/4"
(908 mm)
(610 mm)
(64 mm)
(104 mm)
(45.4 mm)
43 1/8"
(1095.5 mm)
(1143 mm)
2"
64”
24"
2 1/2"
4 1/8"
1 3/4"
45"
NOTE
The measurements in the table above may differ slightly from the actual measurements, depending on the measuring and rounding method.
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STEP 2 Flooring
If the refrigerator cannot pass through the entrance due to its size, see STEP 3 Door removal for entrance.
NOTE
To prevent oor damage, make sure the front levelling legs are in the upright position.
• The surface you install the refrigerator must support a fully loaded refrigerator.
• To protect the oor, put a large piece of cardboard along the path to the refrigerator's nal installation location.
• Once the refrigerator is in its nal position, do not move it unless necessary to protect the oor. If you have to move the refrigerator, place thick paper or cloth such as old carpets along the path of movement.
Installation
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Installation
STEP 3 Door removal for entrance
If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 27 to continue the installation procedure.
Unplug the power cord of the refrigerator before removing the doors.
Tools required (not provided)
Installation
WARNING
Phillips screwdriver Flat-heat screwdriver Socket wrench 3/8" (10 mm)
Pliers Allen wrench 1/4" (5 mm)
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Detach the fridge doors
1. With the door opened, remove the screws from the top cover.
2. Disconnect the wires and the water tube from the left-side door. Do the following sequentially:
• Decouple the connector.
• While holding down one end of the water line coupler, disconnect the water tube.
CAUTION
Keep the water tube clips out of children’s reach.
3. Remove the top hinges.
• Pull and remove the hinge lever.
• Then, remove the door hinge.
• Repeat this step on the other side.
Installation
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Installation
A
01
02
03
B
Installation
4. Lift straight up to remove the door.
• Repeat this step on the other side.
CAUTION
Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, any of the doors may fall and cause physical injury.
5. Remove the middle hinge.
• Remove the screw from the hinge using a Phillips screwdriver.
• Remove 2 hex-head bolts from the hinge using an Allen wrench (1/4", 5 mm).
• Remove the middle hinge.
• Repeat this step on the other side.
To reattach the fridge door
After you have moved the refrigerator to its nal location, reattach the doors by following the removal instructions in reverse order.
CAUTION
To prevent water leaks from the dispenser, the water line must be fully connected. Make sure both tubes of the water line are inserted fully to the center of transparent coupler (A) or the guidelines (B).
01 Dispenser 02 Center of transparent coupler 03 Guidelines
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Detach the FlexZone™ drawer
1. Lift up to remove the FlexZone™ basket.
2. Remove the wire cover with harness
using a at-head screwdriver.
Installation
3. Press the locking tab to disconnect the
wire connector.
4. Remove the hex-head bolt from each side using a socket wrench (3/8", 10 mm) or a screwdriver.
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Installation
Installation
5. Lift up to remove the drawer front of
the FlexZone™ from the rail assembly.
CAUTION
• Use caution when removing the rail assembly, which may fall off causing damage to the oor.
• Make sure to put the FlexZone™ drawer in place after removing or mounting the FlexZone™ basket. The FlexZone™ drawer may not open or close if the freezer drawer is not in place.
• Do not store too much food in the FlexZone™ drawer. This prevents the FlexZone™ drawer from closing properly, resulting in frost buildup.
To reattach the FlexZone™ drawer
After you have moved the refrigerator to its nal location, reattach the FlexZone™ drawer by following the removal instructions in reverse order.
CAUTION
If the FlexZone™ or the indicator does not operate properly, make sure the connectors are connected properly.
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Detach the freezer drawer
1. Push the upper basket to the end, and then pull up to remove.
2. Pull up to remove the lower basket from the rail assembly.
Installation
3. Press down the hooks to unlock the rail
assembly.
4. While holding the upper area of the drawer front of the freezer, slide out all the way to remove the freezer drawer from the rail assembly.
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Installation
Installation
CAUTION
• Make sure you mount the freezer baskets in the right position. Otherwise, the drawer will not open or close properly, which causes frost to build up.
• Do not store too much food in the freezer baskets. This prevents the freezer drawer from closing properly, resulting in frost buildup.
• While the lower basket is fully open, put the upper basket into the freezer drawer. Make sure the wheels of the upper basket are on the end of the rails of the lower basket.
• Put the wheels of the upper basket on the end of the rails of the lower basket. Then, slide the upper basket all the way to the front.
• Be careful not to scratch or dent the rail assembly.
To reattach the freezer drawer
After you have moved the refrigerator to its nal location, reattach the freezer drawer by following the removal instructions in reverse order.
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STEP 4 Levelling the refrigerator
CAUTION
• The refrigerator must be levelled on a at, solid oor. Failing to do so can cause damage to the refrigerator or physical injury.
• Levelling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
• Also, open the freezer drawer and remove the lower basket.
• For safety reasons, adjust the refrigerator so that the front is a little higher than the rear.
Level the refrigerator using the special screws (levellers) on the front legs. Use a at-head screwdriver to turn the levellers.
• To adjust the height on one side: Insert a at-head screwdriver into a notch in the leveller on that side. (left or right) Turn the leveller clockwise to raise the refrigerator. Turn it counterclockwise to lower. Repeat on the other side.
Installation
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Installation
A
STEP 5 Adjust the door height and the door gap
To adjust the height of a door
Installation
Snap rings
The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm).
1. Check the height difference between the doors, and then raise and hold the door with the lower height.
2. Insert a suitable-sized snap ring (A) between the door and the hinge as shown.
CAUTION
• Insert only one snap ring. If you insert two or more snap rings, the rings may slip out or make a rubbing noise.
• Keep the snap rings out of children’s reach and keep them for future use.
• Do not raise the door too much. The door can contact and damage the top cover.
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STEP 6 Connect the water dispenser line
A
B
C
A
B
A water dispenser with a lter is one of the helpful features on your new refrigerator. To help promote better health, the water lter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that.
The water line also connects to the ice maker. For the ice maker to operate properly, water pressure of 20-125 psi is required.
If the refrigerator is installed in an area with low water pressure (below 20 psi), you can install a booster pump to compensate for the low pressure.
After you have connected the water line, make sure the water storage tank inside the refrigerator is properly lled. To do this, press the water dispenser lever until water runs from the water outlet.
NOTE
• Water line installation kits are available at extra cost from your retailer. We recommend using a water line installation kit that contains copper tubing and a 1/4" (6 mm) compression nut.
• Use the new hose-sets supplied with the appliance only. Do not re-use an old hose set.
WARNING
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. Connect to potable water supply only.
1. Shut off the main water source.
2. Insert the pipe clamp (B) and the
shutoff valve (C) into the cold water line (A).
3. Connect the water line installation kit (A) to the shutoff valve (B).
Installation
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Installation
A
01
02
03 08
04
05
06
07
B
C
Connect the water supply line to the refrigerator
There are several items you must purchase to complete this connection. You may nd these items sold as a kit at your local hardware store.
• 1/4" copper tubing
Copper Tubing
Plastic Tubing
• 1/4" compression nut (1 pc)
• Ferrule (2 pc)
• 1/4" plastic tubing Molded end (Bulb)
• 1/4" compression nut (1 pc)
A. Refrigerator B. Household water supply line C. Water Line: must be kept straight.
Installation
1. Connect the household water line to the assembled compression tting.
01 Compression Nut (1/4") (Assembled) 02 Ferrule (Not supplied) 03 Copper tubing (Not supplied) 04 Plastic Tubing (Assembled) 05 Compression Fitting (Assembled) 06 Molded end (Bulb) 07 Compression nut (B) (1/4") (Not
supplied)
08 Plastic Tubing (A) (Not supplied)
NOTE
If you have to relocate the refrigerator after connecting the water line (C), make sure the joined section of the water line must is straight.
- If you are using copper tubing, slip the compression nut (B) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown.
- If you are using plastic tubing (A), insert the molded end (Bulb) of the plastic tubing (A) into the compression tting.
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CAUTION
• If you use plastic tubing (A), do not use it without the molded end (Bulb).
• Leaving the water line disconnected may cause the water valve to produce a buzzing sound over time. If this is the case, make sure that the ice making function is turned “OFF” and do not attempt to use the water dispenser.
2. Tighten the compression nut (B) onto the compression tting. Do not over-tighten the compression nut (B).
3. Turn the water on and check for any leakage. If you nd water drops or leakage in the connection areas, turn off the main water supply. Check the connections and, if necessary, tighten.
4. Flush 1 gallon of water through the lter before drinking or using the water from the refrigerator. (Flush approximately 6 minutes.) To ush, press a large glass or cup against the water dispenser lever. Fill the glass, empty it, and then repeat.
5. After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that period of time, throw out the rst 1 or 2 buckets of ice the ice maker makes to ensure all impurities have been removed from the water line.
NOTE
Only connect the water line to a potable water source.
• If you have to repair or disassemble the water line, cut off 1/4“ of the plastic tubing to make sure you get a snug, leak-free connection.
• You can test the water line quickly using a paper cup. Under normal conditions, the water dispenser can ll a 5 3/4 oz. (170 cc) cup in about 10 seconds.
Installation
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Installation
1
STEP 7 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
Installation
3. Set the temperature to the coldest setting, and wait for about an hour. Then, the
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
CAUTION
Before installing the refrigerator, make sure to remove the Cover Interlock (1) from the top of the fridge door. Otherwise, injuries may be caused by the ice crushing blade.
freezer will be slightly chilled, and the motor should be running smoothly.
for use.
STEP 8 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from walls and cabinets.
• The refrigerator is level and is sitting rmly on the oor.
• The door opens and closes freely, and the interior light turns on automatically when you open the door.
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Operations

01
02

User interface

NOTE
• For detailed information about the refrigerator's functions, and apps, see the on-screen user manual available on the LCD display of your refrigerator.
• The content of apps and widgets, or their design is subject to change. Support for apps and widgets may be discontinued without notice, depending on the content provider’s policy.
• Underage transactions with the services must be supervised by adults.
• The PANDORA apps are only available in the United States.
01 Home screen 02 Task bar
Operations
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Operations
01
02
01 Home screen
01 Apps & Widgets
• Tap a desired app or widget to launch it.
• Tap and hold an app or widget to enter Edit mode. A grid appears. In Edit mode, you can drag and drop an app or widget to a new position on the grid. When you move the app or widget to a new grid location, the location turns blue if it is available. If it is not available, it turns red.
• You can add an app or widget that has been removed from the Apps list.
02 Status bar
• Displays the status of various functions. (Refer to the following Icon descriptions table.)
Operations
Icon descriptions
Bluetooth ( ) USB ( )
Remote Management
( )
Network ( ) Software Update ( )
Indicates Bluetooth connection status. Indicates USB connection status.
NOTE
The refrigerator supports USB memory that is formatted in the FAT32 or exFAT le systems. NTFS is not supported. Be sure to convert NTFS to FAT32 or exFAT before use.
Turns on when Remote Management is enabled and running.
Indicates network connection status in 5 levels (Off, 1-4). Indicates that the newest version of the refrigerator's software
has been downloaded from the server and is ready to update.
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Notication ( )
01 02 03 04 05
Cloud sync ( )
02 Task bar
Indicates there is a notication message. Indicates Family Hub is receiving data from the cloud server.
Tap to turn on or off the voice recognition
01 Microphone
function. The microphone icon
turns red when it is turned off.
02 Menu
Tap to display the menus available.
• Tap to open the Home screen.
• Tap and hold to
03 Home
open the Task Manager. See the Task Manager section for details.
04 Return
05 Notication
Tap to return to the previous screen.
Tap to display the Quick Panel.
Operations
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Operations
Fridge Manager
To access Fridge Manager, swipe the Home screen to the left, and then tap the Fridge Manager widget.
• Tap < or > on the bottom of the widget to move between pages.
• On the rst page, you can check the current temperatures or modes of each compartment as well as active special functions.
• Tap the rst page to open the Fridge Manager for detailed settings.
• On the second page, you can check the lter status.
• Tap Buy Filter on the second page to open the website where you can purchase a water lter.
Operations
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01
02
04 05 06
03
The Fridge Manager is a graphical representation of your refrigerator. The top half represents the refrigerator compartment, the bottom left the freezer compartment, and the bottom right the FlexZone. The temperature or mode settings for each are displayed over each section.
Fridge Manager At a Glance 01 Temperature
Change the set temperature in the fridge, freezer, and FlexZone. You can also turn on and turn off the refrigerator's Power Cool function and the freezer's Power Freeze function.
- Power Freeze speeds up the freezing process at maximum fan speed. The freezer keeps running at full speed for several hours and then returns to the previous temperature.
- To freeze large amounts of food, activate Power Freeze at least 20 hours before putting food in the freezer.
NOTE
Using Power Freeze increases power consumption. Make sure you turn it off so the freezer returns to its previous temperature if you do not need it any longer.
Operations
02 Special Features
View a short explanation of some of the refrigerator's special features.
03 Fridge Settings
Change many of the fridge's settings including settings for ice making, the door alarm, and the temperature units (°F or °C). See the next page for details.
04 External Conditions
Displays the external (ambient) temperature and humidity.
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Operations
The displayed conditions may differ from the actual temperature and humidity.
5. Auto Water Fill Status
6. Ice Maker Status
• Also displayed is the Ice Maker off (ice making off) indicator at the top, center. When
• If the ice maker is turned off, it will turn on if you press and hold the ice lever for more
Ice Maker
Operations
NOTE
Displays the status of the Auto Water Fill function.
Displays the operation status of the Ice Maker.
NOTE
the indicator displays Ice Maker off, the refrigerator's ice maker is turned off.
than 5 seconds.
Turns the icemaker on and off. Tap and drag the button to turn on or off. Note that if the ice bucket is full of ice, the refrigerator does not start making ice when you turn on the icemaker, but displays the Ice Full indicator on the main screen. If you hold down the dispenser lever for 5 seconds, the Ice Maker Off status changes to Making ice.
Turns the Auto Water Fill function on and off. Tap and drag the button to turn on or off. Open the left door of the fridge, and then insert the water tank. Close the door and the water tank starts to be lled with water up to the a preset level some time later.
Auto Water Fill
Dispenser Lock
Door Alarm
Temp. Unit
English38
NOTE
• By default, Auto Water Fill is disabled. Enable this function after you have installed the water line.
• If you open the door or push the dispenser lever, this function is stopped temporarily.
• While the water tank lls with water, the mood light on the dispenser panel stays lit.
Turns the ice and water dispensers on and off. Tap and drag the button to turn on or off.
The door alarm sounds if you leave the door open. Tap and drag the button to turn on or off.
Switch the temperature scale between Celsius and Fahrenheit. Touch °F or °C to change the scale.
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Water Filter
Self Check
Energy Saver
Demand Response
Cooling Off
Provides a water lter replacement tutorial and lets you reset the water lter replacement indicator. Tap to open.
NOTE
• After installing the water lter, tap Water Filter, and then tap Reset. Tapping Reset re-initializes the function that measures
the time remaining until the water lter needs to be replaced again.
• If you tap Buy Filter, you will be directed to the website where you can purchase a water lter.
Self Check is a self diagnoses function. Tap to open. Tap START to run.
Turns the Energy Saver mode on and off. Tap and drag the button to turn on or off. By default, the Energy Saver mode is enabled.
NOTE
If condensation or water drops form on or around the doors, turn the Energy Saver mode off.
Works with the Smart Grid energy saving manager. Tap to open. Tap and drag the button to turn on or off. See the Smart Grid section in this manual for more information.
Cooling Off mode (also called Shop mode), is designed for use by retailers when they are displaying refrigerators on the shop oor.
In Cooling Off mode, the refrigerator’s fan motor and lights work normally, but the compressors do not run, and the refrigerator and freezer do not get cold. If Cooling Off is turned on, all cooling controls will turn to OFF on the Fridge Manager.
• To activate Cooling Off, tap Activate > Proceed from Cancel/Proceed.
• To deactivate Cooling Off, tap Deactivate > Proceed from Cancel/Proceed.
Operations
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Operations
Settings
Display
Sound
Wi-Fi
Bluetooth
Operations
Voice
Prole • You can add, edit, or delete a prole. Security • Enable or disable restrictions on Family Hub features and apps.
Language
Date and Time
About Device
• You can set the screen brightness, wallpapers, auto wake-up, motion detector, theme, screen timeout, and duration of the screen saver.
• Set the volume and equalizer and turn on or turn off the touch sound.
• Turn on or turn off a Wi-Fi connection. The current Wi-Fi network is listed rst in the access point (AP) list.
• When the Speaker mode is on, you can listen to music and media on your mobile phone or tablet through Family Hub’s speaker.
- Only one connected mobile phone or tablet is listed.
• When the Speaker mode is off, you can search and connect to nearby Bluetooth-enabled devices.
- Up to 4 recently paired Bluetooth devices are listed.
- To add a new device when 4 paired devices are listed, rst unpair a paired device from the device list.
- Available devices are Bluetooth-enabled headsets, headphones, and speakers.
• You can check the Voice function language, turn on or turn off Voice wake-up, select Wake Word, register and manage Voice ID, and check information about Bixby.
• Select a preferred language. Available languages depend on the sales region.
• Make sure the Auto update function is on with a proper Wi-Fi network connection. Open the fridge door and locate the display reset button on the inner side of the door. Press the button and press again to reset the display. Then, the date and time will be synced by the time server.
• You can change the time zone through the Time zone menu.
• Make sure the Software Update function is on with a proper Wi-Fi network connection.
• When updates are available, the Update button becomes active. When updates are complete, the refrigerator restarts automatically.
• Legal information displays the Open Source License Agreement. Tap the list item to open the Open Source Announcement.
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Easy Connection
Clean Screen Mode
Accessibility
Online Manual
Factory Data Reset
Remote Management
• Easy Connection can be used with Samsung Smartphone apps, and allows you to connect your device to the same home Wi-Fi network that your smartphone is connected to.
• Turn on so you can clean the screen without activating any apps.
• Set to turn on or off the screen reader function for blind and low­vision users.
• The online manual will walk you through various menus and apps that the refrigerator provides directly on the display.
• Tap Reset to restart the refrigerator in Factory Data Reset mode. All user data will be removed permanently. Data that will be removed includes account information, memos, photos, and user settings.
CAUTION
Once factory reset is complete, no user data can be recovered.
• Use Remote Management to allow a service representative to remotely diagnose problems and provide solutions.
• Remote Management requires a Wi-Fi connection.
• The Remote Management menu does not appear on models that do not support Remote Management.
• To use this function, a prole must be registered or Easy Connection must be set beforehand.
Operations
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Operations
Display reset (applicable models only)
If the display is not working correctly, try resetting the display. This may resolve the problem.
1. Open the right-side fridge door and locate the switch cover on the top right corner of the door.
2. Push up the cover to reveal the power switch.
3. Turn the switch off, and then turn it on again.
4. Reinsert the switch cover to the end until you hear a clicking sound.
Operations
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SmartThings

Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”. Download and install the SmartThings app provided by Samsung Electronics to your smart device.
NOTE
• The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.0 or later, iPhone 6 or later, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
• For improved performance, the SmartThings app is subject to change without notice or discontinued support according to the manufacturer’s policy.
• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or non-standard Wi-Fi authentication protocols are not supported.
• Wireless networks may be affected by the surrounding wireless communication environment.
• If your Internet service provider has registered the MAC address of your PC or modem for identication, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance.
• The rewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center or retailer.
• To congure the wireless access point (AP) settings, see the user manual of the AP (router).
• Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols. (IEEE 802.11 n is recommended.)
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart Refrigerators.
Operations
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Operations
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Getting started
Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
If a pop-up appears saying that a new device has been found, tap ADD NOW. If a pop-up doesn't appear, tap the + button, and then select the device you want to
connect from the list of available devices. If your device isn't in the list of available devices, tap Supported Devices, select the device
type (Refrigerator), and then select the specic device model. Follow the instructions in the app to set up your device. Once setup is complete, your
refrigerator will appear as a "card" on your Devices screen.
Refrigerator app
Integrated control
You can monitor and control your refrigerator at home and on the go.
• Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the
Operations
• Check the operation status or notications related to your refrigerator, and then
bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator page.
change options or settings if necessary.
NOTE
Some options or settings of the refrigerator may not be available for remote control.
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Category Item Description
Displays the current temperature setting of the fridge.
Displays the current temperature setting of the freezer.
Detects abnormal operations of the refrigerator.
Checks the accumulated power consumption of the refrigerator for the last 180 days.
Monitoring
Fridge temperature
Freezer temperature
FlexZone™ settings Displays the settings of the FlexZone™.
Diagnosis
Energy monitoring
You can turn the ice making function on or off, and check the current settings of the function.
Ice making
You can also check the status and progress of ice making.
Functions
Power Cool
Power Freeze
Abnormally high temperature
You can turn Power Cool on or off, and check the current settings.
You can turn Power Freeze on or off, and check the current settings.
This alarm is triggered when the fridge, the freezer, or the FlexZone™ has abnormally high temperatures.
This alarm is triggered if the fridge door, the
Door opening
Alarms
Auto Water Fill overowing
Water lter replacement
Inside Image
Family Hub App Link
freezer drawer, or the FlexZone™ drawer is open for a specic time.
If the Auto Water Fill function senses an overow, it triggers this alarm to let you know the status of the overow.
This alarm reminds you that the water lter must be replaced.
You can view the inside of the refrigerator and you can know when to replace food items.
You can connect to the App Store and download the Refrigerator app.
Operations
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Operations

SMART GRID Function (Demand Response)

When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest.
• You can deactivate the SMART GRID (Demand Response) function at any time using the
• To use the SMART GRID (Demand Response) function, you need a separate contract with
In addition, to use the Smart Grid (Demand Response) function, you must register for the service with your electric company. The company must have an EMS (Energy Management System) that supports SEP (Smart Energy prole).
Using the SMART GRID (Demand Response) Function
This feature monitors energy prices and demand information from your utility company and sends notications to the refrigerator to run high energy consuming tasks during off­peak times when electricity costs and demand are lower.
If the refrigerator receives a control signal from the utility company, the refrigerator will
Operations
display the DAL (L3) ~ TALR (L4) levels on the refrigerator display and control the power consumption according to the level.
Exception condition: The DAL and TALR control signals from a utility company work as long as product performance is maintained.
If the refrigerator receives the SMART GRID (Demand Response) signal (DAL or TALR), the refrigerator will operate in Delay Appliance Load or Temporary Appliance Load Reduction mode.
• Delay Appliance Load (L3): The refrigerator responds to a DAL signal by providing a
NOTE
Override On/Off function.
your electric utility company.
moderate load reduction for the duration of the delay period. This function controls functions that consume a lot of energy such as adjusting the Cooling system, running the defrost cycle, and making ice.
- DAL mode is automatically deactivated after it lasts for the amount of time stipulated by the DAL signal (max. 4.5 hours) or when the Override function is turned on.
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• Temporary Appliance Load Reduction (L4): The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period. This function reduces energy consumption by stopping the compressor and controlling the functions that consume a lot of energy such as the defrost cycle and making ice.
- TALR (L4) mode is automatically deactivated after it lasts for the received duration (max. 15 minutes), or when the Override function is turned on. The mode is immediately deactivated and the refrigerator returns to the normal state when the door is opened or closed, or the dispenser is used.
To check the MAC address
1. Tap the Settings icon on the Home screen.
2. Scroll down to and open About Device.
3. The screen displays (among others) the Wi-Fi MAC address.
Override Mode
When you want the refrigerator to ignore the SMART GRID (Demand Response) signal from the utility company, you can activate OVERRIDE mode.
When you activate OVERRIDE mode, the refrigerator ignores the SMART GRID (Demand Response) signal and is not controlled by the utility company.
Activating and deactivating Override mode
1. Tap the Fridge Manage icon.
2. On the bottom of the Fridge Manager screen, tap the Fridge Settings icon.
3. Tap Demand Response.
4. Slide the DAL/TALR override button to the ON or OFF position.
Operations
NOTE
• Alternatively, you can activate or deactivate OVERRIDE mode using the SmartThings app and the Energy Management function. See the next page.
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Operations
Using the Energy Management Function
The Energy Management function enables you to control and monitor your Energy Management refrigerator using the SmartThings app for your convenience.
• To use the Energy Management refrigerator functions, you have to install the
1. Operational Status
2. Energy Consumption Reporting
The energy consumption report may differ from the power consumption specications of the product depending on the operating environment and the quantity and type of stored food.
3. Delay Defrost Capability
Operations
NOTE
corresponding app rst.
- You can check the DR and Override status.
- Shows the accumulated power consumption. Power consumption data is updated every 5 minutes.
NOTE
- The Delay Defrost Capability function saves energy by delaying the defrost operation to a time specied by the user. You can congure the time. and this function will save energy during the specied period in a 24 hour cycle. If the time is not set, the function works with the default time settings. The default time settings are below:
- 6 am to 10 am: November 1st to April 30th.
- 3 pm to 7 pm: May 1st to October 31st.
To change the time setting for the Delay Defrost Capability
You can change the time setting for the Delay Defrost Capability on the app.
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Provision for Open Access to the Connected Product Requirements
1. SGIP Open Standards (Smart Energy Prole 2.0 - http://www.csep.org/)
- Energy Consumption Reporting
- Demand Response
2. Samsung OPEN API
- Operational Status, User Settings & Messages
- ICE Maker Status: GET /icemaker/status/vs/0
- Door Open Alarm: GET /doors/vs/0
- DR Status: GET /drlc/vs/0
- Delay Defrost Capability
- Set Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=add
- Get Schedule of the Defrost Delay : GET /defrost/reservation/vs/0
- Delete Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=remove
- Defrost Delay On/OFF: POST /defrost/delay/vs/0
Operations
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Operations

Recommendations for voice recognition

For the voice recognition function, there is a built-in microphone at the top of the refrigerator’s display. To use the voice recognition function:
• Stand no more than 3 feet (1 meter) from the refrigerator and speak loudly and clearly towards the built-in microphone.
• Speak at a regular pace. Reduce ambient noises, such as noises from a living-room TV.
NOTE
The voice recognition function may not work if you stand more than 3 feet (1 meter) away or if you speak too softly.

Samsung Family Hub

Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung Family Hub”. Download and install the Samsung Family Hub app provided by Samsung Electronics to your smart device.
Operations
• The Samsung Family Hub app is designed for Android 4.4 (KitKat) or higher, or iOS
• For improved performance, the Samsung Family Hub app is subject to change without
• Wireless networks may be affected by the surrounding wireless communication
• If your Internet service provider has registered the MAC address of your PC or modem
• The rewall settings of your network system may prevent your Samsung Smart
NOTE
8.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
notice or support may be discontinued according to the manufacturer’s policy.
environment.
for identication, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance.
Refrigerator from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center or retailer.
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Samsung account
You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
NOTE
To connect your smartphone and the refrigerator, register your Samsung account in
Settings Proles.
Item Description
Calendar You can share your schedule with your family. To Do You can create and edit a to-do list to your needs. Memo You can create and edit a memo to specic users. Whiteboard You can send White Board contents created from the refrigerator
to your smartphone or vice versa.
Gallery You can send photos from your smartphone to the refrigerator. View Inside You can check the inner view of the refrigerator, and use
different labels to register item-specic storage periods and keep track of them for managerial purposes.
Shopping List You can create and edit a shopping list to your needs.
Operations
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Operations
01 02 03
04

Dispenser panel

01 Water / Lock 02 Cubed Ice
03 Crushed Ice / Lighting 04 Dispenser mood light
01 Water / Lock (3 sec)
Water
Operations
Lock
(Dispenser panel / Dispenser lever)
02 Cubed Ice
Cubed Ice
To dispense chilled water, press Water. The corresponding indicator turns on.
To prevent use of the dispenser panel buttons and the dispenser lever, press and hold Water for more than 3 seconds.
If you press and hold the button again for more than 3 seconds, the dispenser lock will be deactivated.
Press Cubed Ice to dispense cubed ice. The corresponding indicator turns on.
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03 Crushed Ice / Lighting (3 sec)
Crushed Ice
Press Crushed Ice to dispense crushed ice. The corresponding indicator turns on.
By default, the dispenser lamp turns on only when the dispenser
Lighting
is used. To keep the dispenser lamp turning on, press and hold
Crushed Ice for 3 seconds. To turn the lamp off, press and hold Crushed Ice for 3 seconds again.
04 Dispenser mood light
The Dispenser mood light lights up in the following conditions:
• When you push the dispenser lever with the dispenser lock disabled
- Push the dispenser lever and the dispenser mood light turns on. Release the lever and the light turns off after a some time.
• While the water tank is being lled with water with the Auto Water Fill function turned on
- The dispenser mood light stays lit.
Operations
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Operations
01
02
03
04

Special features

Water tank (Auto Water Fill)
The Auto Water Fill function lets you enjoy cold brewed tea in your refrigerator.
To ll the water tank
Operations
01 Lid 02 Sealed mouth 03 Infuser 04 Body
1. Grasp a handle groove of the sealed
mouth, and then pull up to open the lid.
2. Put tea leaves or fruits to your taste into the infuser.
NOTE
If you want to keep the infused water in its initial concentration, turn the Auto Water Fill function off.
3. Enable the Auto Water Fill function on the Fridge Manager > Fridge Settings > Auto Water Fill. Open the left door of the fridge door, and then mount the water tank onto the holder. Push it straight in as shown in the illustration on the left.
4. Close the door. The infuser will start to ll with chilled water some time later.
CAUTION
Make sure the infuser ts in the water tank holder.
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5. To drink tea, open the door and detach the water tank. Pull it straight out.
CAUTION
• We recommend consuming fruit infused water within 24 hours. After that, the infused water can spoil over time.
• You must clean the water tank after you have consumed up the infused water or when a long time has passed without using the water tank.
• To prevent the water tank from tipping over or leaking, make sure the water tank ts in the water tank holder.
Operations
• To prevent the water tank from spilling over or leaking, make sure the sealed mouth is properly inserted.
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Operations
Operations
NOTE
• If the front side (specically marked area) of the water tank has too much moisture, the water tank may not fully ll. Remove the moisture, and then try again.
• Auto Water Fill will stop supplying water for the water tank if the water tank does not ll after a certain amount of time. If this happens, check if the water line is properly connected. Remove and reinsert the water tank, and then try again.
NOTE
• Wipe around the infuser holder if the infuser overows or leaks.
• Water drops off if the rubber cap is opened.
• If there is a leak, a warning message appears and "Overowing" displays on the Auto Water Fill Status. In case of a leak, open the rubber cap to drain the water. The "Overowing" status will then change. However, if the "Overowing" status remains, there could be a system failure. Contact your local Samsung service center.
Water/Ice dispenser
Using the dispenser, you can dispense water with or without ice. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To
dispense chilled water, press Water on the dispenser panel. Put a water glass under the dispenser, and then push the dispenser lever.
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To dispense water with ice
1. With the Ice Maker enabled, press
Cubed Ice or Crushed Ice to select the ice type.
2. Put a water glass under the dispenser, and then push the dispenser lever with the glass. Ice will be dispensed from the dispenser.
3. Press Water to select water.
4. Push the dispenser lever with the
glass. Water will be dispensed from the dispenser.
NOTE
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute. To dispense more water, release and push the lever again.
• Make sure the glass is in line with the dispenser to prevent the dispensed water from spilling out.
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of water.
Operations
Ice maker
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy ltered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice:
1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.
2. Dispense the rst 4 to 6 ice cubes into a glass.
3. Wait another 8 hours and dispense another 4 to 6 ice cubes.
4. Then, wait another 16 hours and dispense the rst glass-full of ice.
NOTE
• If you consume all the ice at once, you must wait 8 hours before dispensing the rst 4 to 6 cubes. This ensures that the ice bucket is lled with ice properly.
• Ice cubes generated rapidly may look white, which is normal.
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Operations
Diagnosis
• If the ice making chime rings repeatedly, contact your waterline installer or a local
• Do not press Test repeatedly after the ice tray is lled with ice or water. Water may
• Do not put food in the ice bucket. The frozen food may damage the ice maker,
• When the refrigerator recovers power after a power failure, the ice bucket may contain
Operations
• Do not put ngers or any objects into the dispenser outlet or the ice maker. This can
• When reinserting the ice maker tray, make sure that the tray is properly centered at
If ice does not dispense, rst check the ice maker.
1. Press Test on the side of the ice maker. You will hear a chime (ding-dong) when you press the button.
2. You will hear another chime if the ice maker is operating properly.
CAUTION
Samsung service center.
overow or ice may jam.
especially when you open or close the door.
a mix of melted and jammed ice cubes, which can prevent the ice maker from working properly. To prevent this, make sure to empty the ice bucket so the ice bucket can rell with fresh, loose ice cubes.
cause physical injury or property damage.
the entrance. Otherwise, the tray can get stuck.
If You Turn the Ice Maker Off
To turn the ice maker off, tap Fridge Manager > Fridge Settings > Ice Maker on the Home screen, and then select Off. Make sure to empty the ice bucket. Remaining ice cubes may clump together, making it difcult to remove them.
To remove the ice bucket, see the Ice bucket section on page 60.
NOTE
• Removal of the ice bucket does not affect the thermal and mechanical performance of the refrigerator.
Water clouding
Water supplied to the refrigerator ows through a core alkaline lter. During this ltering process, the water pressure of the water increases and the water becomes saturated with oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when dispensed. This is normal and the water will look clear after a few seconds.
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FlexZone™ divider
You can change the divider position. To do this, unlock the divider by turning
the divider dial counter clockwise. Then, move the width and height bars as appropriate. When done, turn the dial clockwise to lock the divider.
NOTE
If the divider lock does not function, wipe the bars to remove moisture on them.
Operations
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Maintenance

Handling and care

Ice bucket
If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket.
1. While grabbing the handle of the ice bucket, slightly lift up the bucket, and then remove it to the front.
Maintenance
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2. Remove the remaining ice cubes and put the ice bucket back into place.
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If the ice bucket is not rmly inserted, turn the ice screw 90 degrees, and then try again.
CAUTION
• Do not apply excessive force to the bucket cover. The cover may break.
• Do not forcefully close the door. Water may spill over the ice maker.
• To prevent injury, make sure to clean up any ice or water that has spilled on the oor.
• To prevent accidents or injury, do not let children play with the water dispenser or the ice maker.
• Do not put your hand or an object into the ice chute. This may cause physical injury or product damage.
• Use only the provided ice bucket. Third-party ice buckets may cause a system failure.
• Use only potable water that is connected to the water supply line.
NOTE
• The water pressure required for ice making is between 20 psi and 125 psi.
• Noise from the ice maker as it produces ice during the ice making process is normal.
• While the door is open, neither the ice maker nor the water dispenser operates.
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Maintenance
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Maintenance
Auto Water Fill
1. Grasp a handle groove of the sealed
mouth, and then pull up to remove.
2. Grasp both sides of the sealed mouth, and then lift to remove.
Maintenance
3. While slightly twisting the infuser, pull
it out of the sealed mouth.
4. Clean the infuser with regular dishwashing liquid and running water. Rinse and dry well.
5. Reassemble the Auto Water Fill in the reverse order of disassembly.
CAUTION
Water pitcher and lid are not dishwasher safe and can deform under high temperatures. Please hand wash as needed.
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Fridge shelves
The appearance of the shelves differs by model.
• To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out.
NOTE
Do not lift up the shelf fully when removing or reinserting the shelf. The rear wall of the fridge room can be dented.
• To reinsert, hold the shelf at an angle so the front is higher than the back, and then insert the top hook into the top shelf notch. Then, lower the shelf and insert the bottom shelf hook into the bottom shelf notch.
CAUTION
• The tempered glass shelves are heavy. Use caution when removing them.
• The shelf must be inserted correctly. Do not insert upside down.
• Glass containers may scratch the surface of glass shelves.
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Maintenance
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Maintenance
Foldable shelf
To remove, slide up the front of the shelf so that it folds. Then gently lift up and pull out. To reinsert, place the shelf on the angled frame in the main unit, and then, press down to unfold.
CAUTION
After sliding the foldable shelf in and folding it, the front of the shelf can be removed for your convenience. If you use the shelf without removing the front of the shelf, be aware that it can separate from the rear portion, be careful of its possible separation.
Recommended foldable shelf location
Maintenance
The foldable shelf folds up from the center, giving you more room for storage.
• Insert the shelf in the right side of the fridge. Left side insertion does not allow the shelf to fold completely.
• To fold, push the front area of the shelf inward so that it folds up from the middle.
CAUTION
Do not lift up quickly or twist the foldable shelf to take out food under it. It may fall off.
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Vegetable shelf
1. Slide out the left-side vegetable drawer.
2. Fully open the door, and then remove
the shelf.
3. While supporting the vegetable shelf with one hand, slide it out with the other hand.
NOTE
To use the space that is opened up after removing the foldable shelf, take out the vegetable shelf.
To reinsert, follow the steps above in the reverse order.
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Maintenance
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Maintenance
Door bins
• To remove the top door bin, hold the front sides of the bin, and then gently lift up to remove.
• To reinsert, insert the door bin slightly above its nal location making sure that the back of the bin is against the door. Hold the rear of the door bin with both hands, and then press down so that it ts snugly.
CAUTION
• Do not remove a bin that is lled with food. Empty the bin beforehand.
• Use caution when opening the door if the bottom bin contains larger bottles, which may fall over.
• Do not allow children to play with the bins. Sharp corners of the bin may cause injury.
Maintenance
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Fridge drawers
Vegetable / fruit drawers
FlexZone™ basket
Gently lift up the front of the drawer and slide out.
• We recommend that you remove the door bins before removing the drawer. This is to prevent damage to the door bins.
• To reinsert, insert the drawer into the frame rails and then slide inward.
• To remove, fully open the FlexZone™ drawer. Lift up the FlexZone™ basket, and then pull out with both hands.
• To reinsert, fully open the FlexZone™ drawer. While tilting up the front of the basket, insert the rear of the basket into the rail assembly. Lower the front until the basket settles down.
• If the divider lock does not function, wipe the bars to remove moisture on them.
Maintenance
To remove the divider and the metal cooling plate (applicable models only) from the FlexZone™ basket
1. Unlock the divider by turning the divider dial counter clockwise.
2. Slide the divider to the end as shown.
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Maintenance
3. As the divider has the width and length
bars, push the lower part of each bar inward to unlock. See the gures for details.
4. Hold the divider and pull up to remove.
Maintenance
The basket and the metal cooling plate are heavy. Use caution when handling them. Careless handling may cause personal injury or property damage.
To reinsert the metal cooling plate
Reinsertion in the reverse order of removal. Reinsert the divider into the FlexZone™ basket rmly until you hear a clicking sound.
5. Turn over the basket to remove the metal cooling plate.
CAUTION
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Freezer baskets
Upper basket
Lower basket
• To remove, fully slide open the freezer drawer. Push the upper basket to the end, and then pull up to remove.
• To reinsert, align the front wheels of the upper basket with the end of the lower basket. Slide the upper basket to the front.
• To remove, rst remove the upper
basket. Then, tilt up the front of the lower basket to pull out.
• To reinsert, put the basket into the rail assembly with the rear side rst.
CAUTION
• Do not twist the basket when removing or reinserting the basket. The basket can be scratched.
• To prevent physical injury, property damage, or suffocation, keep children away from freezer baskets that have been removed.
• Do not remove the divider.
• Put the wheels of the upper basket on the end of the rails of the lower basket. Then, slide the upper basket all the way to the front. Otherwise, the drawer does not open or close properly, which causes frost to build up.
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Maintenance
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Maintenance

Cleaning

Interior and exterior
WARNING
• Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
Ice / Water dispenser
When crushed ice is selected, some residual ice chips may collect in the ice chute. To prevent this, remove the residual ice from the chute using a soft, clean cloth.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing
Maintenance
refrigerator performance and efciency. Use a mild detergent and damp cloth to clean the rubber seals. Then, dry well with a cloth.
CAUTION
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Inner-view camera
Rear panel
NOTE
Use a cotton swab or microber cloth to clean the camera on the left-side door of the fridge.
To keep cords and exposed parts of the rear panel free of dirt, vacuum the panel once or twice a year.
CAUTION
Do not remove the rear panel cover. Electric shock may occur.
Maintenance
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Maintenance

Replacement

Water lter
WARNING
• Do not use third-party water lters. Use only Samsung-provided or -approved lters.
• Unapproved lters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water lters.
The Filter Reset indicator ( ) turns red to let you know it is time to replace the water lter. Before replacing the lter, make sure the water supply line is shut off.
1. While opening the lter cover, turn the knob of the lter cartridge counter clockwise by 90 degrees (1/4 turn). The lter cartridge unlocks.
2. Pull out to remove the cartridge.
- If the water lter is severely contaminated, the cartridge may not be easily removable. In that case, use force to pull it out.
- To prevent water leaks from the opening, pull the cartridge straight out while removing it.
Maintenance
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NOTE
To prevent overow, empty and dry the water lter tray.
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3. Insert a new lter cartridge. Use only Samsung-provided or approved lters.
4. Turn the cartridge knob clockwise to lock into place.
5. On the Home screen, tap Fridge Manager > Fridge Settings > Water Filter, and then select RESET. The lter
indicator turns off.
6. When you are done replacing the lter, open the water valve and run water through the dispenser for about 7 minutes. This is to remove impurities and air from the water line.
NOTE
• A newly installed lter may cause the water dispenser to spurt water briey. This is because air has entered the waterline.
• The replacement process may cause the water dispenser to drip for a short period of time. If it drips, simply wipe up any water on the oor with a dry towel.
Reverse osmosis water ltration system
The water pressure of the water supply system to a reverse osmosis water ltration system must be between 35 psi and 120 psi (241 kPa and 827 kPa).
The water pressure of the reverse osmosis water ltration system to the refrigerator’s cold water line must be at least 40 psi (276 kPa). If the water pressure is below these specications:
• Check if the sediment lter in the reverse osmosis system is blocked. Replace the lter if necessary.
• Rell the water tank in the reverse osmosis system with water.
• If your refrigerator has a water lter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water lter.
For more information or servicing, contact a licensed plumbing professional.
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Maintenance
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Maintenance
Ordering a new lter
To purchase a new water lter, contact a local Samsung service center.
LED Lamps
To replace the lamps of the refrigerator, contact a local Samsung service center.
WARNING
• The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can cause electric shock.
Maintenance
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Troubleshooting

Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.

General

Temperature
Symptom Possible causes Solution
Fridge/freezer does not operate.
Fridge/freezer temperature is warm.
Fridge/freezer is over-cooling.
• Power cord is not plugged in properly.
• Temperature control is not set correctly.
• Refrigerator is located near a heat source or direct sunlight.
• Not enough clearance between refrigerator and nearby walls or cabinets.
• Energy Saver mode is activated.
• The refrigerator is overloaded. Food is blocking the refrigerator vents.
• Temperature control is not set correctly.
• Properly plug in the power cord.
• Set the temperature lower.
• Keep the refrigerator away from direct sunlight or a heat source.
• Make sure there is a gap of at least 2.5 inches (5 cm) between the refrigerator back and sides and any nearby walls or cabinets.
• Deactivate Energy Saver mode.
• Do not overload the refrigerator. Do not allow food to block vents.
• Set the temperature higher.
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Troubleshooting
Troubleshooting
Symptom Possible causes Solution
Interior wall is hot.
Odors
• Refrigerator has heat-proof piping in the interior wall.
• To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure.
Refrigerator has odors.
Frost
Frost around the vents.
Troubleshooting
Frost on interior walls.
Fruits or vegetables are frozen.
Symptom Possible causes Solution
• Spoiled food.
• Food with strong odors.
Symptom Possible causes Solution
• Food is blocking the vents.
• Door is not closed properly.
• Fruits or vegetables are stored in the FlexZone.
• Clean the refrigerator and remove any spoiled food.
• Make sure strong smelling food is wrapped airtight.
• Make sure no food blocks the refrigerator vents.
• Make sure food does not block the door. Clean the door gasket.
• Do not store most kinds of fruit or vegetables in the FlexZone.
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Condensation
Symptom Possible causes Solution
• If door is left open, moisture
Condensation forms
enters the refrigerator.
on the interior walls.
• Food with high moisture content.
Water/ice (dispenser models only)
Symptom Possible causes Solution
Water ow is weaker than normal.
Ice maker makes a buzzing sound.
Ice maker does not make ice.
• Water pressure is too low.
• The ice maker function is activated, but the water supply to the refrigerator has not been connected.
• Ice maker has just been installed.
• Freezer temperature is too high.
• Dispenser Lock is activated. • Deactivate dispenser Lock.
• Ice maker is off. • Turn on the ice maker.
• Remove the moisture and do not leave a door open for extended periods of time.
• Make sure food is wrapped airtight.
• Make sure the water pressure is between 20 to 120 psi.
• Activate the Ice Maker off.
• You must wait for 12 hours for the refrigerator to make ice.
• Set the freezer temperature below 0 °F (-18 °C) or -4 °F (-20 °C) in warm ambient air.
Troubleshooting
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Troubleshooting
Symptom Possible causes Solution
• Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks).
• Ice bucket is not properly inserted.
Ice does not dispense.
• Water line is not connected properly or water supply is not on.
• If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker.
• Make sure the ice bucket is properly inserted.
• Check if the water line is installed correctly. Check if the water line stop cock is closed.
Water does not dispense.
Troubleshooting
• Check if the water line is installed correctly. Check if the water line stop cock is
• Water line is not connected properly or water supply is not on.
• Dispenser Lock is activated. • Deactivate dispenser Lock.
• A third-party water lter was installed.
• Water lter indicator turns on or blinks.
closed.
• Use only Samsung-provided or approved lters.
• Unapproved lters may leak and damage the refrigerator.
• Replace the water lter. After replacing, reset the lter indicator sensor.
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Do you hear abnormal sounds from the refrigerator?

Clicking! or Chirping!
Buzzing!
SSSRRR!
Whir!
HiSS!
Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a car engine ignition. As the operation stabilizes, the sounds will decrease.
• While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, the fan sound will stop.
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
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Troubleshooting
Troubleshooting
Bubbling!
Cracking!
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds.
• As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.
• For ice maker models: When the water valve opens to ll the ice maker, buzzing sounds may occur.
• Due to pressure equalizing when you open and close the refrigerator door, whooshing sounds may occur.
Troubleshooting
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SmartThings

Symptom Action
Could not nd “SmartThings” in the app market.
The SmartThings app fails to operate.
The SmartThings app is installed but is not connected to my refrigerator.
Could not log into the app.
An error message appears when I try to register my refrigerator.
The SmartThings app is successfully connected to my refrigerator but does not run.
• The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.0 or later, iPhone 6 or later, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
• The SmartThings app is available for applicable models only.
• The old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models.
• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
• If you have not connected your refrigerator to the SmartThings App after the app was installed, you must make the connection using the device registration function of the app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s onscreen instructions to create one.
• Easy Connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again.
• Exit and restart the SmartThings app or disconnect and reconnect the router.
• Unplug the power cord of the refrigerator, and then plug it in again after 1 minute.
Troubleshooting
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Troubleshooting

Samsung Family Hub

Symptom Action
Could not nd “Samsung Family Hub” in the app market.
Could not log into the app.
• The Samsung Family Hub app is available for smartphones that run Android 4.4 (KitKat) or higher, or iOS 8.0 or higher.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s onscreen instructions to create one.
Troubleshooting
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Smart Grid

Symptom Action
What Do I Need to use the Energy Management and Smart Grid functions?
Why isn’t the Energy Management function working normally?
Why isn’t the Delay Defrost Capability working normally?
To use the Smart Grid (Demand Response) and Energy Management functions on your refrigerator, you need the following:
Devices
• A wireless access point (router)
• A Samsung Energy Management-supported refrigerator
• A smartphone Registration
• Connect your refrigerator to your home Wi-Fi network.
• Register for the EMS service with your electric company. Your electric company must have an EMS (Energy Management System) supporting SEP (Smart Energy prole).
App
• Download the SmartThings app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps.
• Install and run the SmartThings app on your smartphone.
• Make sure that your home router is operating normally with proper Internet service and connection.
• Make sure that the refrigerator is connected to the AP (router).
Checkpoints
• Connect your smartphone to the router (AP, Access Point), and then check if you can browse the Internet on the smartphone.
• Make sure that your home router is operating normally with proper Internet service and connection.
Troubleshooting
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Troubleshooting
LCD
Symptom Action
• This refrigerator can connect only with Samsung Smart TV
Cannot connect to my TV.
The inner view picture looks bulged out or incomplete.
The displayed measurement on the Fridge Manager is not correct.
6400 series or higher models released since 2015. Please check the model name of your TV rst.
• Network connections may suffer temporary interruptions. Turn your TV off, and then try again.
• The edges of the inner view may look bulged out. The bulging is caused by the convex lens of the camera.
• The inner view may be incomplete due to the blind spots on the left and right corners or screened depending on the layout of food items. Make sure to place food items in the front center.
• The displayed conditions may differ from the actual temperature and humidity.
Troubleshooting
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LIMITED WARRANTY (U.S.A.)

SAMSUNG REFRIGERATOR

LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period of:
One (1) year parts and labor Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor,
Evaporator, Condenser, Drier, and Connecting Tubing) Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
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LIMITED WARRANTY (U.S.A.)
This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modication or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product’s nishes; damage caused by abuse, misuse, pest infestations, accident, re, oods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, uctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from state to state.
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LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, rm, or corporation with respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc. 85 Challenger Road Ridgeeld Park, NJ 07660 1-800-SAMSUNG (726-7864) www.samsung.com/us/support
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Regulatory Notice

FCC Notice

FCC CAUTION:
Any changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Contains Transmitter Module FCC ID: A3LWCM730Q This device complies with Part 15 of FCC Rules. Operation is Subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause
undesired operation.
For products available in the US and Canadian markets, only channels 1~11 are available. You cannot select other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet that is on a different circuit than the receiver.
• Consult the dealer or an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and it’s antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
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IC Notice

Contains Transmitter Module IC: 649E-WCM730Q The term “IC” before the radio certication number only signies that Industry Canada
technical specications were met. Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products available in the US and Canadian markets, only channels 1~11 are available. You cannot select other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and it’s antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
SAVE THESE INSTRUCTIONS
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DECLARATION OF CONFORMITY
According to Sec. 2.1077, 47 CFR of the FCC Rules.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Equipment EUT Type Other Class B digital devices & peripherals
Kind of product Refrigerator-Freezer
Trade Name SAMSUNG
Model RF23M8590SG
Variant Model
Applied Rules 47 CFR Part 15, Subpart B / ANSI C63.4-2014
Manufacturer
We hereby declare that the equipment bearing the trade name and model number specied above was tested conforming to the applicable FCC Rules under the most accurate measurement standards possible, and that all the necessary steps have been taken and are in force to assure that production units of the same equipment will continue to comply with the Commission’s requirements.
(The symbol “*” can be any alphanumeric character.)
Samsung Electronics Co., Ltd.
(Maetan dong) 129, Samsung-ro, Yeongtong-Gu, Suwon-Si,
Gyeonggi-Do 16677 Korea
RF23M85****
Samsung Electronics America, Inc.
U.S. RESPONSIBLE PARTY
19 Chapin Rd. Building D Pine Brook NJ 07058
CONTACT PERSON
Ms. Jenni Chun, General Manager
Regulatory & Environmental Affairs
E-Mail : j1.chun@samsung.com
Tel : 1-973-808-6375 Fax : 1-973-808-6361
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QA Lab America
Memo
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Scan the QR code* or visit
www.samsung.com/spsn
s
to view our helpful How-to Videos and Live Show
* Requires reader to be installed on your smartphone
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care Center.
Country Contact Center Web Site
U.S.A
CANADA
1-800-SAMSUNG (726-7864)
1-844-SAM-PAYS (726-7297)
1-800-SAMSUNG (726-7864)
1-844-SAM-PAYS (726-7297)
www.samsung.com/us/support
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
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DA68-03563D-04
Refrigerador
Manual del usuario
Electrodoméstico independiente
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Contenido
Información sobre seguridad 4
Símbolos y advertencias de seguridad importantes: 5 Advertencia sobre la State of California Proposition 65 (solo EE.UU.) 5
Contenido
Señales de advertencia importantes para el transporte y el emplazamiento 5 Advertencias muy importantes para la instalación 6 Precauciones para la instalación 8 Advertencias muy importantes para el uso 8 Precauciones de uso 12 Precauciones para la limpieza 13 Advertencias muy importantes para la eliminación de residuos 14 Este electrodoméstico está diseñado para uso doméstico y en lugares como 14
Instalación 15
Descripción breve del refrigerador 15 Instalación paso a paso 17
Funcionamiento 33
Interfaz del usuario 33 SmartThings 43 Función SMART GRID (respuesta a la demanda) 46 Recomendaciones relativas al reconocimiento de voz 50 Samsung Family Hub 50 Panel del dispensador 52 Funciones especiales 54
Mantenimiento 60
Manipulación y cuidado 60 Limpieza 70 Reemplazo 72
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Solución de problemas 75
General 75 ¿Se oyen ruidos anómalos procedentes del refrigerador? 80 SmartThings 82 Samsung Family Hub 83 Smart Grid 84 LCD 85
GARANTÍA LIMITADA (EE.UU.) 86
REFRIGERADOR SAMSUNG 86
Aviso regulatorio 89
Aviso de la FCC (Federal Communications Commission) 89 Aviso de la IC 90
Contenido
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Información sobre seguridad

• Antes de utilizar su nuevo refrigerador Samsung, lea detenidamente este manual a n de aprender a usar las funciones que ofrece de manera segura y eciente.
• Este electrodoméstico no debe ser utilizado por personas (incluidos niños) con capacidades mentales, sensoriales o físicas reducidas, o por personas que carezcan de experiencia y de conocimientos, a menos que se encuentren bajo supervisión o hayan recibido las instrucciones de uso por parte de un responsable de su seguridad. Se deberá vigilar a los niños para asegurarse de que no jueguen con el electrodoméstico.
Información sobre seguridad
• Debido a que las siguientes instrucciones corresponden a diversos modelos, es posible que las características de su refrigerador dieran ligeramente de las que se describen en este manual.
• Si tiene alguna duda, comuníquese al 1-800-SAMSUNG o encuentre ayuda e información en línea en www.samsung.com.
• Si el refrigerante sale por los tubos, este podría incendiarse o dañar los ojos. Si hay pérdida de refrigerante del tubo, manténgalo alejado de las llamas, aparte cualquier material inamable del producto y ventile la habitación inmediatamente.
ADVERTENCIA
• Se utiliza R-600a como refrigerante. Este producto contiene gas inamable (Refrigerante R-600a), comuníquese con las autoridades locales para desechar este producto en forma segura.
• Para evitar la creación de una mezcla de gas-aire inamable en caso de una pérdida en el circuito del refrigerante, el tamaño del lugar en el que se coloca el refrigerador depende de la cantidad de refrigerante utilizado. El lugar debe tener 35.3 pies³ por cada 8 g de refrigerante R-600a en el electrodoméstico.
• La ubicación de instalación no debe estar expuesta a la luz solar directa ni cerca de ningún electrodoméstico o fuente de calor, tales como estufas, hornos u hornillas, radiadores, etc.
• Si coloca dos productos uno junto al otro, por razones de seguridad, asegúrese de utilizar productos certicados en atmósferas de gas explosivas.
• Nunca debe poner en marcha un electrodoméstico que presente signos de haber sido dañado. Si tiene alguna inquietud, consulte a su distribuidor.
Advertencia: riesgo de incendio/materiales inamables
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Símbolos y advertencias de seguridad importantes:

Sírvase seguir todas las instrucciones de seguridad del presente manual. En el presente manual se utilizan los siguientes símbolos de seguridad.
ADVERTENCIA
Riesgos o prácticas inseguras que pueden causar graves lesiones personales, daños a la propiedad y/o incluso la muerte.
PRECAUCIÓN
Riesgos o prácticas inseguras que pueden causar lesiones personales leves y/o daños materiales.
NOTA
Información útil que ayuda a los usuarios a comprender u obtener benecios del refrigerador.
Estas señales de advertencia se incluyen aquí para evitar que usted o terceros sufran lesiones. Sígalas atentamente. Después de leer esta sección, consérvela en un lugar seguro para referencia futura.

Advertencia sobre la State of California Proposition 65 (solo EE.UU.)

ADVERTENCIA: Cáncer y Daño Reproductivo - www.P65Warnings.ca.gov.
Información sobre seguridad

Señales de advertencia importantes para el transporte y el emplazamiento

ADVERTENCIA
• Al transportar e instalar el electrodoméstico deberá tener cuidado de no dañar ninguna de las piezas del circuito del refrigerante.
- La pérdida de refrigerante del tubo podría incendiarse o dañar los ojos. Si se detecta una fuga,
manténgalo alejado de las llamas o de posibles fuentes de inamación y ventile durante varios minutos el ambiente en el que se encuentra la unidad.
- El electrodoméstico contiene una pequeña cantidad de refrigerante de isobutano (R-600a), un
gas natural con alta compatibilidad ambiental, no obstante también inamable. Al transportar e instalar el electrodoméstico deberá tener cuidado de no dañar ninguna de las piezas del circuito del refrigerante.
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Información sobre seguridad

Advertencias muy importantes para la instalación

ADVERTENCIA
• No instale el refrigerador en un lugar húmedo o donde pueda entrar en contacto con agua.
- El aislamiento deciente de las piezas eléctricas puede provocar una descarga eléctrica o un incendio.
Información sobre seguridad
• No exponga este refrigerador a la luz solar directa ni al calor de estufas, calefactores u otros electrodomésticos.
• No enchufe varios electrodomésticos en la misma toma múltiple. El refrigerador debe conectarse siempre a un tomacorriente individual cuyo voltaje nominal coincida con el que se especica en la placa de voltaje del refrigerador.
- De esta manera se obtiene el mejor desempeño y también se evita que se sobrecarguen los
circuitos del cableado de la casa, lo que podría sobrecalentar los cables y provocar un riesgo de incendio.
• Si el tomacorriente está ojo, no conecte el enchufe.
- Existe el riesgo de que se produzca una descarga eléctrica o un incendio.
• No utilice un cable de alimentación que esté dañado o gastado en su extensión o en cualquiera de los extremos.
• No doble excesivamente el cable de alimentación ni coloque objetos pesados sobre él.
• No tire del cable de alimentación ni lo doble excesivamente.
• No retuerza ni amarre el cable de alimentación.
• No coloque el cable de alimentación sobre un objeto metálico; no coloque sobre él ningún objeto pesado; no lo coloque entre objetos ni lo empuje hacia el espacio que hay detrás del electrodoméstico.
• Al mover el refrigerador, tenga cuidado de no enroscar ni dañar el cable de alimentación.
- Esto podría causar una descarga eléctrica o un incendio.
• Nunca desenchufe el refrigerador jalando el cable de alimentación. Siempre sostenga el enchufe con rmeza y jale para extraerlo del tomacorriente.
- Los daños al cable pueden provocar un cortocircuito, un incendio o una descarga eléctrica.
• No almacene sustancias explosivas como latas de aerosoles con gases propelentes inamables en este electrodoméstico.
• No instale este electrodoméstico cerca de calefactores o materiales inamables.
• No instale este electrodoméstico en un lugar donde pueda haber fugas de gas.
- Esto podría causar una descarga eléctrica o un incendio.
• Antes de usarse, el refrigerador debe ubicarse e instalarse de manera apropiada de acuerdo con las instrucciones de este manual.
• Conecte el enchufe en la posición correcta con el cable colgando hacia abajo.
- Si conecta el enchufe al revés, el cable puede cortarse y provocar un incendio o una descarga
eléctrica.
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• Asegúrese de que el enchufe no esté aplastado ni haya sido dañado por la parte posterior del refrigerador.
• Mantenga los materiales de empaque fuera del alcance de los niños.
- Existe el riesgo de muerte por asxia si un niño se coloca los materiales de empaque en la cabeza.
• El electrodoméstico debe colocarse de manera tal que se pueda acceder al enchufe después de la instalación.
- No seguir esta recomendación puede causar una descarga eléctrica o un incendio debido a una fuga
Información sobre seguridad
de electricidad.
• No instale este electrodoméstico en un lugar húmedo, engrasado o sucio, o en un sitio con exposición directa al sol o al agua (lluvia).
- El aislamiento deciente de las piezas eléctricas puede provocar una descarga eléctrica o un
incendio.
• Si ingresaran grandes cantidades de polvo o agua al refrigerador, desenchufe el cable de alimentación y comuníquese con un Centro de Servicio de Samsung Electronics.
- Si no lo hace, existe el riesgo de que se produzca un incendio.
• No se pare sobre el electrodoméstico ni le coloque objetos encima (tales como ropa, velas o cigarrillos encendidos, platos, productos químicos, objetos metálicos, etc.).
- Esto podría causar una descarga eléctrica, un incendio, problemas con el producto o lesiones.
• Es necesario quitar toda la película plástica protectora antes de enchufar el producto por primera vez.
• Se deberá vigilar a los niños para asegurarse de que no jueguen con los anillos elásticos utilizados para el ajuste de la puerta o con las grapas del tubo de agua.
- Existe riesgo de muerte por asxia si un niño se traga un anillo elástico o una grapa del tubo de
agua. Mantenga los anillos elásticos y las grapas del tubo de agua fuera del alcance de los niños.
• El refrigerador debe estar conectado a tierra de manera segura.
- Siempre asegúrese de haber conectado el refrigerador a tierra antes de intentar examinar o reparar
alguna pieza. Las fugas de energía pueden provocar una descarga eléctrica grave.
• Nunca utilice como conexión a tierra tubos de gas, líneas telefónicas ni otras posibles fuentes de atracción de rayos.
- El refrigerador debe estar conectado a tierra para evitar cualquier fuga de energía o descarga
eléctrica provocada por fugas de corriente del refrigerador.
- La fuga de corriente podría causar descargas eléctricas, incendios, explosiones o problemas con el
producto.
- El uso inapropiado de la conexión a tierra puede traer como consecuencia un riesgo de descarga
eléctrica. Si necesita usar un cable de extensión, use solo uno de tres hilos con un enchufe que tenga una tercera punta para el polo a tierra; la toma de corriente deberá tener 3 ranuras para adaptarse al enchufe del electrodoméstico. La potencia indicada en el cable de extensión debe ser CA 115-120 V, 10 A o superior. Si se utiliza un adaptador de tierra, asegúrese de que el receptáculo esté conectado correctamente a tierra.
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Información sobre seguridad
• Conecte bien el enchufe a la toma de pared. No utilice enchufes o cables de alimentación dañados ni enchufes de pared ojos.
- Esto podría causar una descarga eléctrica o un incendio.
• Si el cable de alimentación está dañado, solicite su reemplazo de inmediato al fabricante o a uno de los agentes de servicio técnico.
• Únicamente un técnico calicado o compañía de reparaciones debe estar autorizado para cambiar el
Información sobre seguridad
fusible del refrigerador.
- No seguir esta recomendación, podría causar una descarga eléctrica o lesiones.
• Debe poder accederse a la toma de pared con facilidad para que el electrodoméstico pueda desenchufarse rápidamente en caso de emergencia.
• Debe encontrarse fuera de la zona trasera del electrodoméstico.
• Cuando instale el electrodoméstico, asegúrese de que el cable de alimentación no esté atrapado ni dañado.
• No ubique varias regletas de tomacorrientes portátiles o unidades de alimentación móviles en la parte trasera del electrodoméstico.

Precauciones para la instalación

PRECAUCIÓN
• Deje espacio suciente alrededor del refrigerador e instálelo sobre una supercie plana.
- Mantenga libre de obstáculos el espacio de ventilación en el gabinete o la estructura de montaje
del electrodoméstico.
• Una vez que haya instalado el refrigerador y lo haya encendido, permita que funcione durante 2 horas antes de cargarlo con alimentos.
• Se recomienda que el refrigerador sea instalado por un técnico calicado o una compañía de servicios.
- No seguir esta recomendación puede causar descargas eléctricas, incendios, explosiones, problemas
con el producto o lesiones.
• Sobrecargar una de las puertas puede ocasionar la caída del refrigerador y provocar lesiones personales.

Advertencias muy importantes para el uso

ADVERTENCIA
• No conecte el enchufe en un tomacorriente con las manos mojadas.
- Esto podría causar una descarga eléctrica.
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