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Refrigerator
User manual
Free Standing Appliance
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English2
Contents
Contents
Safety information 4
Important safety symbols and precautions: 5
State of California Proposition 65 Warning (US only) 5
Severe warning signs for transportation and site 5
Critical installation warnings 6
Installation cautions 8
Critical usage warnings 8
Usage cautions 12
Cleaning cautions 13
Critical disposal warnings 14
Installation 15
Refrigerator at a glance 15
Step-by-step installation 17
Operations 33
User interface 33
Samsung Connect 43
SMART GRID Function (Demand Response) 46
Recommendations for voice recognition 50
Samsung Family Hub 50
Dispenser panel 52
Special features 54
Maintenance 60
Handling and care 60
Cleaning 70
Replacement 72
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Contents
Troubleshooting 75
General 75
Do you hear abnormal sounds from the refrigerator? 79
Samsung Connect 81
Samsung Family Hub 82
Smart Grid 83
LCD 84
Warranty (USA) 85
WARRANTY ON SAMSUNG REFRIGERATOR 85
Regulatory Notice 88
FCC Notice 88
IC Notice 89
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Safety information
• Before using your new Samsung Refrigerator, please read this manual thoroughly
to ensure that you know how to operate the features and functions that your new
appliance offers safely and efciently.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory, or mental capabilities, or those who lack experience and knowledge,
unless they have been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety.
• Because the following instructions cover various models, the characteristics of your
refrigerator may differ slightly from the refrigerator described in this manual.
• If you have any question, contact us at 1-800-SAMSUNG or nd help and information
online at www.samsung.com.
• Refrigerant squirting out of the pipes could ignite or cause an eye injury. When
refrigerant leaks from the pipe, avoid any naked ames and move anything ammable
away from the product and ventilate the room immediately.
WARNING
• R-600a is used as a refrigerant. This product contains ammable gas (Refrigerant
R-600a), contact your local authority in regard to safe disposal of this product.
• In order to avoid the creation of a ammable gas-air mixture if a leak in the
refrigerating circuit occurs, the size of the room in which the appliance may be sited
depends on the amount of refrigerant used. The room must be 35.3 ft³ in size for every
8 g of R-600a refrigerant inside the appliance.
• The installation location should not be exposed to direct sunlight and not placed near
any electric appliance or heat source, e.g. stove, oven or hob, radiator, etc.
• If you use two products side by side, for safety reason, be sure to use certied
products in explosive gas atmospheres.
• Never start up an appliance showing any signs of damage. If in doubt, consult your
dealer.
Safety information
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Safety information
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This manual uses the following safety
symbols.
WARNING
Hazards or unsafe practices that may result in severe personal injury, property damage,
and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal injury and/or property
damage.
NOTE
Useful information that helps users understand or benet from the refrigerator.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
State of California Proposition 65 Warning (US only)
WARNING : This product contains chemicals known to the State of California to cause
cancer and birth defects or other reproductive harm.
Severe warning signs for transportation and site
WARNING
• When transporting and installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
- Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak
is detected, avoid any naked ames or potential sources of ignition and air the room
in which the appliance is standing for several minutes.
- This appliance contains a small amount of isobutane refrigerant (R-600a), a natural
gas with high environmental compatibility that is, however, also ammable. When
transporting and installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
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Safety information
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Safety information
Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place where it may come in contact
with water.
- Deteriorated insulation on electrical parts may cause an electric shock or re.
• Do not place this refrigerator in direct sunlight or expose it to the heat from stoves,
room heaters, or other appliances.
• Do not plug several appliances into the same multiple power strip. The refrigerator
should always be plugged into its own individual electrical outlet which has a voltage
rating that matches the voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents overloading of house wiring
circuits, which could overheat the wires and cause a re hazard.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of re.
• Do not use a power cord that has cracks or abrasion damage along its length or at
either end.
• Do not bend the power cord excessively or place heavy objects on it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy object on the power
cord, insert the power cord between objects, or push the power cord into the space
behind the appliance.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
- This may result in an electric shock or re.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug
rmly and pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, re, and/or electric shock.
• Do not store explosive substances such as aerosol cans with a ammable propellant in
this appliance.
• Do not install this appliance near a heater or ammable material.
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in accordance with the
instructions in this manual before you use it.
• Connect the power plug in the proper position with the cord hanging down.
- If you connect the power plug upside down, the wire can get cut off and cause a re
or electric shock.
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Safety information
• Make sure that the power plug is not crushed or damaged by the back of the
refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the packing materials on his
or her head.
• The appliance must be positioned so that the plug is accessible after installation.
- Failing to do so may result in an electric shock or re due to electric leakage.
• Do not install this appliance in a humid, oily or dusty location, or in a location exposed
to direct sunlight or to water (rain drops).
- Deteriorated insulation on electrical parts may cause an electric shock or re.
• If large amounts of dust or water enter the refrigerator, disconnect the power plug and
contact a Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with the product, or injury.
• You need to remove all the protective plastic lm before you initially plug the product
in.
• Children should be supervised to ensure that they do not play with the snap rings used
for door adjustment or the water tube clips.
- There is risk of death by suffocation if a child swallows a snap ring or water tube
clip. Keep the snap rings and water tube clips out of children's reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator before attempting to
investigate or repair any part of the appliance. Power leakages can cause severe
electric shock.
• Never use gas pipes, telephone lines, or other potential lightning attractors as an
electrical ground.
- You must ground the refrigerator to prevent any power leakages or electric shocks
caused by current leakage from the refrigerator.
- Current leakage may result in an electric shock, re, explosion, or problems with the
product.
- Improper use of the grounding plug can result in a risk of electric shock. If it is
necessary to use an extension cord, use only a 3-wire extension cord that has a
3-blade grounding plug and a 3-slot receptacle that will accept the plug on the
appliance. The marked rating of the extension cord should be AC 115-120 V, 10
A, or more. If a grounding adapter is used, make sure the receptacle box is fully
grounded.
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Safety information
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Safety information
• Plug the power plug into the wall socket rmly. Do not use a damaged power plug,
damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
• If the power cord is damaged, have it replaced immediately by the manufacturer or
one of its service agents.
• Only a qualied technician or service company should be allowed to change the fuse in
the refrigerator.
- Failing to do so may result in an electric shock or personal injury.
Installation cautions
CAUTION
• Allow sufcient space around the refrigerator and install it on a at surface.
- Keep the ventilation space in the appliance enclosure or mounting structure clear of
obstructions.
• After you have installed the refrigerator and turned it on, allow the appliance to stand
for 2 hours before loading it with food.
• It is strongly recommended you have a qualied technician or service company install
the refrigerator.
- Failing to do so may result in an electric shock, re, explosion, problems with the
product, or injury.
• Overloading one door may make the refrigerator fall, causing physical injury.
Critical usage warnings
WARNING
• Do not insert the power plug into a wall socket with wet hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and cause personal injury
and/or material damage.
• Do not insert hands, feet, or metal objects (such as chopsticks, etc.) into the bottom or
the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
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Safety information
• Do not touch the inside walls of the freezer or products stored in the freezer with wet
hands.
- This may cause frostbite.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
• Do not keep volatile or ammable objects or substances (benzene, thinner, propane
gas, alcohol, ether, LP gas, and other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Children should be supervised to ensure that they do not play with the appliance.
- Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet
are necessarily small. Be careful when you open the doors if children are in the area.
• Do not let children hang on the door or door bins. A serious injury may occur.
• Do not let children go inside the refrigerator. They could become trapped.
• Do not insert your hands into the area under the appliance.
- Any sharp edges may cause personal injury.
• Do not store pharmaceutical products, scientic materials, or temperature sensitive
products in the refrigerator.
- Products that require strict temperature controls must not be stored in the
refrigerator.
• Do not place or use electrical appliances inside the refrigerator/freezer, unless they are
of a type recommended by the manufacturer.
• If you smell smoke, pull out the power plug immediately, and then contact a Samsung
Electronics service center.
• If large amounts of dust or water enter the refrigerator, disconnect the power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the refrigerator is unattended
and do not let children enter the refrigerator.
• Do not allow babies or children go into a drawer.
- It can cause death from suffocation by entrapment or personal injury.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause personal injury or material
damage.
• Do not spray volatile material such as insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also result in an electric shock, re, or
problems with the product.
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Safety information
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Safety information
• Never put ngers or any objects into the water dispenser outlet, ice chute, or ice maker
bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature such as ammable sprays,
ammable objects, dry ice, medicine, or chemicals near or inside the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted
candle in the refrigerator to remove bad odors.
- This may result in an electric shock or re.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral
water, or puried water).
- Do not ll the tank with tea, juice, or a sports drink. They can damage the
refrigerator.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may
result in an electric shock, re, problems with the product, or injury. Do not put a
container lled with water on the appliance.
- If spilled, there is a risk of re or electric shock.
• Do not use mechanical devices or any other means to accelerate the defrosting process,
other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Never stare directly at the UV LED lamp for long periods of time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put a fridge shelf into the refrigerator upside down. The shelf stopper will not
work.
- The glass shelf could fall and cause personal injury.
• Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet are
necessarily small. Be careful when you open the doors if children are in the area.
• If a gas leak is detected, avoid any naked ames or potential sources of ignition, and
air the room in which the appliance is standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in an explosion or re.
• Use only the LED Lamps provided by the manufacturer or its service agents.
• Bottles should be stored tightly together so that they do not fall over or out.
• This product is intended only for the storage of food in a domestic environment.
• Never put ngers or any objects into the water dispenser outlet, ice chute, or ice maker
bucket.
- This can cause a personal injury or material damage.
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Safety information
• Do not attempt to repair, disassemble, or modify the refrigerator yourself.
- Unauthorized modications can cause safety problems. To reverse an unauthorized
modication, we will charge the full cost of parts and labor.
• Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.
• If your refrigerator needs to be repaired or reinstalled, contact your nearest Samsung
service center.
- Failing to do so may result in an electric shock, re, problems with the product, or
injury.
• If the interior or exterior LED lamp has gone out, contact your nearest Samsung service
center.
• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately
and contact a Samsung service center.
- Failing to do so may result in an electric or re hazards.
• Pull the power plug out of the socket before changing the interior lamps of the
refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difculty changing a non-LED light, contact a Samsung service
center.
• If the product is equipped with LED lamps, do not disassemble the Lamp Covers and
LED lamps yourself.
- Contact a Samsung service center.
• Plug the power plug into the wall socket rmly.
• Do not use a damaged power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
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Safety information
Usage cautions
CAUTION
• Do not re-freeze frozen foods that have thawed completely.
• Use only the ice maker provided with the refrigerator.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the refrigerator as this can
obstruct free air circulation in the refrigerator compartment.
- Wrap food up properly or place it in airtight containers before putting it into the
refrigerator.
- Please observe maximum storage times and expiration dates of frozen goods.
• Do not put glass containers or bottles or carbonated beverages into the freezer.
- The container may freeze and break, and this may result in injury.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd party on this nished appliance
are not covered under Samsung warranty service, nor is Samsung responsible for
safety issues that result from 3rd party modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag, the refrigerator can be
over cooled. If a cooling period lasts too long, the water lter may break and cause
water leakage.
• If the refrigerator is disconnected from the power supply, you should wait for at least
ve minutes before plugging it back in.
• If large amounts of water enter the refrigerator, pull out the power plug and contact a
Samsung service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or property damage.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral
water, or puried water).
- Do not ll the tank with tea, juice, or a sports drink. They can damage the
refrigerator.
• If the refrigerator is ooded, shut off the power to the refrigerator and contact your
nearest Samsung service center.
- There is a risk of electric shock or re.
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Safety information
Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside of the refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove bad odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the appliance, unplug the power
plug and contact your nearest Samsung service center.
- Failing to do so may result in an electric shock or re.
• Use a clean, dry cloth to remove any foreign matter or dust from the power plug
blades. Do not use a wet or damp cloth when cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator.
- They may damage the surface of the appliance and may cause a re.
• Never put ngers or any objects into the dispenser outlet.
- This can cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the appliance from the wall socket.
- Failing to do so may result in an electric shock or re.
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Safety information
Critical disposal warnings
WARNING
• DANGER : Risk of child entrapment. Before you throw away your old refrigerator or
freezer:
- Take off the doors and door latch.
- Leave the shelves in place so that children cannot easily climb inside.
- Children trapped inside a refrigerator can hurt themselves or suffocate to death.
• Please dispose of the packaging material from this product in an environmentally
friendly manner.
• Ensure that none of the pipes on the back of the refrigerator are damaged prior to
disposal.
• R-600a is used as a refrigerant. This product contains ammable gas (Refrigerant
R-600a), contact your local authority in regard to safe disposal of this product.
• When disposing of this refrigerator, remove the door/door seals and door latch so that
small children or animals cannot become trapped inside. Children should be supervised
to ensure that they do not play with the appliance.
- If trapped inside, the child could be injured or suffocate to death.
• Cyclopentane is used in the insulation. The gases in the insulation material require
a special disposal procedure. Please contact your local authorities in regard to the
environmentally safe disposal of this product.
• Keep all packaging materials well out of the reach of children, as packaging materials
can be dangerous to children.
- If a child places a bag over his or her head, the child could suffocate.
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Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and
to prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power plug before servicing or replacing parts.
Refrigerator at a glance
The actual refrigerator and provided component parts of your refrigerator may differ
from the illustrations in this manual, depending on the model and the country.
01
02
03
04
05
06
07
08
Installation
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Installation
01 Auto Ice Maker 02 1-Step Foldable Shelf
03 Water tank (Auto Water Fill) 04 FlexZone™
05 Freezer 06 Door bins
07 2-Step Foldable Shelf 08 Water lter
* applicable models only
NOTE
• For energy efciency, keep all shelves, drawers, and baskets in their original positions.
• When closing the door, make sure the vertical hinged section is in the correct position
to avoid scratching the other door.
• If the vertical hinged section is reversed, put it back into the correct position, and then
close the door.
• Moisture may form at times on the vertical hinged section.
• If you close a door forcefully, the other door may open.
• When a door opens, the interlock switch automatically disables the auger motor of the
ice maker for safety reasons.
• If the internal or external LED lamp is out of order, contact a local Samsung service
center.
Door bins
Your refrigerator ships with door bins of different types and sizes. If the door bins for
your refrigerator were packaged separately, use the gure below to help you position the
bins properly.
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Installation
Step-by-step installation
STEP 1 Select a site
Select a site that:
• Has a solid, level surface without carpeting or ooring that may obstruct ventilation
• Is away from direct sunlight
• Has adequate room for opening and closing the door
• Is away from any heat sources
• Provides room for maintenance and servicing
• Has a temperature range between 50 °F (10 °C) and 109 °F (43 °C)
CAUTION
• If your refrigerator is equipped with an ice maker, secure extra space at the rear of the
refrigerator for the water line connection.
• When you install the refrigerator next to a xed wall, you must secure a minimum
clearance of 3 3/4" (95 mm) from the wall to allow the door to swing open.
NOTE
To facilitate moving your refrigerator to its nal location, be sure to measure the width
and height of doorways, thresholds, ceilings, stairways, and anything else that needs to be
taken into consideration to ensure you can move your refrigerator safely. The following
diagram illustrates the exact height and depth (factory specications) of your refrigerator.
Clearance
See the pictures and table below for space requirements for installation.
C
D
E
B
A
Model
RF23M857***
RF23M858***
RF23M859***
Depth “A” -
30 3/4"
(781 mm)
Width “B”
35 3/4"
(908 mm)
35 3/4"
(908 mm)
Height “C”
68 7/8"
(1749 mm)
68 7/8"
(1749 mm)
Overall
Height “D”
70"
(1777 mm)
70"
(1777 mm)
Depth “E”
29 1/4"
(742 mm)
29 1/4"
(742 mm)
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Installation
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Installation
01
04
04
03
05
1110
06
02 02
08
07
09
Model
RF23M857***
RF23M858***
RF23M859***
01
2"
(50 mm)
2"
(50 mm)
02 135° 135°
03
62”
(1575 mm)
64”
(1624 mm)
04
13 1/4"
(333.5 mm)
14 1/8"
(358 mm)
05
35 3/4"
(908 mm)
35 3/4"
(908 mm)
06
24"
(610 mm)
24"
(610 mm)
07
2 1/2"
(64 mm)
2 1/2"
(64 mm)
08 -
4 1/8"
(104 mm)
09
1 3/4"
(45.4 mm)
1 3/4"
(45.4 mm)
10
43 1/8"
(1095.5 mm)
43 1/8"
(1095.5 mm)
11
45"
(1143 mm)
45"
(1143 mm)
NOTE
The measurements in the table above may differ slightly from the actual measurements,
depending on the measuring and rounding method.
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Installation
STEP 2 Flooring
If the refrigerator cannot pass through the entrance due to its size, see STEP 3 Door
removal for entrance.
NOTE
To prevent oor damage, make sure the
front levelling legs are in the upright
position.
• The surface you install the refrigerator
must support a fully loaded refrigerator.
• To protect the oor, put a large piece
of cardboard along the path to the
refrigerator's nal installation location.
• Once the refrigerator is in its nal
position, do not move it unless
necessary to protect the oor. If you
have to move the refrigerator, place
thick paper or cloth such as old carpets
along the path of movement.
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Installation
STEP 3 Door removal for entrance
If the refrigerator cannot pass through the entrance to your home or kitchen due to its
size, follow these instructions to remove and then re-install the refrigerator's doors. If you
do not need to remove the doors, go to page 27 to continue the installation procedure.
WARNING
Unplug the power cord of the refrigerator before removing the doors.
Tools required (not provided)
Phillips screwdriver Flat-heat screwdriver Socket wrench 3/8" (10 mm)
Pliers Allen wrench 1/4" (5 mm)
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Installation
Detach the fridge doors
1. With the door opened, remove the
screws from the top cover.
2. Disconnect the wires and the water
tube from the left-side door. Do the
following sequentially:
• Decouple the connector.
• While holding down one end of the
water line coupler, disconnect the water
tube.
CAUTION
Keep the water tube clips out of children’s
reach.
3. Remove the top hinges.
• Pull and remove the hinge lever.
• Then, remove the door hinge.
• Repeat this step on the other side.
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Installation
4. Lift straight up to remove the door.
• Repeat this step on the other side.
CAUTION
Do not remove both doors simultaneously.
Make sure to remove one door at a time.
Otherwise, any of the doors may fall and
cause physical injury.
5. Remove the middle hinge.
• Remove the screw from the hinge using
a Phillips screwdriver.
• Remove 1 hex-head bolts from the
hinge using an Allen wrench (1/4",
5 mm).
• Remove the middle hinge.
• Repeat this step on the other side.
To reattach the fridge door
After you have moved the refrigerator to its nal location, reattach the doors by following
the removal instructions in reverse order.
A
01
02
03
B
01 Dispenser
02 Center of transparent coupler
03 Guidelines
CAUTION
To prevent water leaks from the dispenser,
the water line must be fully connected.
Make sure both tubes of the water line are
inserted fully to the center of transparent
coupler (A) or the guidelines (B).
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Installation
Detach the FlexZone™ drawer
1. Lift up to remove the FlexZone™ basket.
2. Remove the wire cover with harness
using a at-head screwdriver.
3. Press the locking tab to disconnect the
wire connector.
4. Remove the hex-head bolt from each
side using a socket wrench (3/8", 10 mm)
or a screwdriver.
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Installation
5. Lift up to remove the drawer front of
the FlexZone™ from the rail assembly.
CAUTION
• Use caution when removing the rail
assembly, which may fall off causing
damage to the oor.
• Make sure to put the FlexZone™ drawer
in place after removing or mounting
the FlexZone™ basket. The FlexZone™
drawer may not open or close if the
freezer drawer is not in place.
• Do not store too much food in the
FlexZone™ drawer. This prevents
the FlexZone™ drawer from closing
properly, resulting in frost buildup.
To reattach the FlexZone™ drawer
After you have moved the refrigerator to its nal location, reattach the FlexZone™ drawer
by following the removal instructions in reverse order.
CAUTION
If the FlexZone™ or the indicator does not operate properly, make sure the connectors are
connected properly.
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Installation
Detach the freezer drawer
1. Push the upper basket to the end, and
then pull up to remove.
2. Pull up to remove the lower basket
from the rail assembly.
3. Press down the hooks to unlock the rail
assembly.
4. While holding the upper area of the
drawer front of the freezer, slide out all
the way to remove the freezer drawer
from the rail assembly.
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Installation
CAUTION
• Make sure you mount the freezer
baskets in the right position. Otherwise,
the drawer will not open or close
properly, which causes frost to build up.
• Do not store too much food in the
freezer baskets. This prevents the
freezer drawer from closing properly,
resulting in frost buildup.
• While the lower basket is fully open,
put the upper basket into the freezer
drawer. Make sure the wheels of the
upper basket are on the end of the rails
of the lower basket.
• Put the wheels of the upper basket on
the end of the rails of the lower basket.
Then, slide the upper basket all the way
to the front.
• Be careful not to scratch or dent the rail
assembly.
To reattach the freezer drawer
After you have moved the refrigerator to its nal location, reattach the freezer drawer by
following the removal instructions in reverse order.
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Installation
STEP 4 Levelling the refrigerator
CAUTION
• The refrigerator must be levelled on a at, solid oor. Failing to do so can cause
damage to the refrigerator or physical injury.
• Levelling must be performed with the refrigerator empty. Make sure no food items are
inside the refrigerator.
• Also, open the freezer drawer and remove the lower basket.
• For safety reasons, adjust the refrigerator so that the front is a little higher than the
rear.
Level the refrigerator using the special screws (levellers) on the front legs. Use a at-head
screwdriver to turn the levellers.
• To adjust the height on one side: Insert
a at-head screwdriver into a notch in
the leveller on that side. (left or right)
Turn the leveller clockwise to raise the
refrigerator. Turn it counterclockwise to
lower. Repeat on the other side.
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Installation
STEP 5 Adjust the door height and the door gap
Snap rings
The height of a door can be adjusted using the provided snap
rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm,
and 2.5 mm).
To adjust the height of a door
1. Check the height difference between
the doors, and then raise and hold the
door with the lower height.
A
2. Insert a suitable-sized snap ring (A)
between the door and the hinge as
shown.
CAUTION
• Insert only one snap ring. If you insert two or more snap rings, the rings may slip out
or make a rubbing noise.
• Keep the snap rings out of children’s reach and keep them for future use.
• Do not raise the door too much. The door can contact and damage the top cover.
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Installation
STEP 6 Connect the water dispenser line
A water dispenser with a lter is one of the helpful features on your new refrigerator. To
help promote better health, the water lter removes unwanted particles from your water.
However, it does not sterilize or destroy microorganisms. You may need to purchase a
water purifying system to do that.
The water line also connects to the ice maker. For the ice maker to operate properly,
water pressure of 20-125 psi is required.
If the refrigerator is installed in an area with low water pressure (below 20 psi), you can
install a booster pump to compensate for the low pressure.
After you have connected the water line, make sure the water storage tank inside the
refrigerator is properly lled. To do this, press the water dispenser lever until water runs
from the water outlet.
NOTE
• Water line installation kits are available at extra cost from your retailer. We
recommend using a water line installation kit that contains copper tubing and a 1/4"
(6 mm) compression nut.
• Use the new hose-sets supplied with the appliance only. Do not re-use an old hose set.
A
B
C
1. Shut off the main water source.
2. Insert the pipe clamp (B) and the
shutoff valve (C) into the cold water
line (A).
A
B
3. Connect the water line installation kit
(A) to the shutoff valve (B).
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Connect the water supply line to the refrigerator
There are several items you must purchase to complete this connection. You may nd
these items sold as a kit at your local hardware store.
Copper Tubing
• 1/4" copper tubing
• 1/4" compression nut (1 pc)
• Ferrule (2 pc)
Plastic Tubing
• 1/4" plastic tubing Molded end (Bulb)
• 1/4" compression nut (1 pc)
A
01
02
03 08
04
05
06
07
B
C
A. Refrigerator
B. Household water supply line
C. Water Line: must be kept straight.
01 Compression Nut (1/4") (Assembled)
02 Ferrule (Not supplied)
03 Copper tubing (Not supplied)
04 Plastic Tubing (Assembled)
05 Compression Fitting (Assembled)
06 Molded end (Bulb)
07 Compression nut (B) (1/4") (Not
supplied)
08 Plastic Tubing (A) (Not supplied)
NOTE
If you have to relocate the refrigerator
after connecting the water line (C), make
sure the joined section of the water line
must is straight.
1. Connect the household water line to the assembled compression tting.
- If you are using copper tubing, slip the compression nut (B) (not supplied) and
ferrule (not supplied) on the copper tubing (not supplied) as shown.
- If you are using plastic tubing (A), insert the molded end (Bulb) of the plastic tubing
(A) into the compression tting.
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Installation
CAUTION
• If you use plastic tubing (A), do not use it without the molded end (Bulb).
• Leaving the water line disconnected may cause the water valve to produce a buzzing
sound over time. If this is the case, make sure that the ice making function is turned
“OFF” and do not attempt to use the water dispenser.
2. Tighten the compression nut (B) onto the compression tting. Do not over-tighten the
compression nut (B).
3. Turn the water on and check for any leakage. If you nd water drops or leakage in
the connection areas, turn off the main water supply. Check the connections and, if
necessary, tighten.
4. Flush 1 gallon of water through the lter before drinking or using the water from
the refrigerator. (Flush approximately 6 minutes.) To ush, press a large glass or cup
against the water dispenser lever. Fill the glass, empty it, and then repeat.
5. After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that
period of time, throw out the rst 1 or 2 buckets of ice the ice maker makes to ensure
all impurities have been removed from the water line.
NOTE
Only connect the water line to a potable water source.
• If you have to repair or disassemble the water line, cut off 1/4“ of the plastic tubing to
make sure you get a snug, leak-free connection.
• You can test the water line quickly using a paper cup. Under normal conditions, the
water dispenser can ll a 5 3/4 oz. (170 cc) cup in about 10 seconds.
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STEP 7 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1
CAUTION
Before installing the refrigerator, make
sure to remove the Cover Interlock (1)
from the top of the fridge door. Otherwise,
injuries may be caused by the ice crushing
blade.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest setting, and wait for about an hour. Then, the
freezer will be slightly chilled, and the motor should be running smoothly.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.
STEP 8 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from
walls and cabinets.
• The refrigerator is level and is sitting rmly on the oor.
• The door opens and closes freely, and the interior light turns on automatically when
you open the door.
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Operations
User interface
NOTE
• For detailed information about the refrigerator's functions, and apps, see the on-screen
user manual available on the LCD display of your refrigerator.
• The content of apps and widgets, or their design is subject to change. Support for apps
and widgets may be discontinued without notice, depending on the content provider’s
policy.
• Underage transactions with the services must be supervised by adults.
• The PANDORA apps are only available in the United States.
01
02
01 Home screen
02 Task bar
Operations
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Operations
01 Home screen
01
02
01 Apps & Widgets
• Tap a desired app or widget to launch
it.
• Tap and hold an app or widget to enter
Edit mode. A grid appears. In Edit mode,
you can drag and drop an app or widget
to a new position on the grid. When you
move the app or widget to a new grid
location, the location turns blue if it is
available. If it is not available, it turns
red.
• You can add an app or widget that has
been removed from the All Apps list.
02 Status bar
• Bluetooth ( ): Indicates Bluetooth
connection status.
• USB ( ): Indicates USB connection
status.
• Remote Management ( ): Turns on
when Remote Management is enabled
and running.
NOTE
The refrigerator supports USB memory
that is formatted in the FAT32 or exFAT
le systems. NTFS is not supported. Be
sure to convert NTFS to FAT32 or exFAT
before use.
• Network ( ): Indicates network
connection status in 5 levels (Off, 1-4).
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Operations
02 Task bar
01 02 03 04 05
01 Microphone
Tap to turn on or off
the voice recognition
function.
The microphone icon
turns red when it is
turned off.
02 Menu
Tap to display the
menus available.
03 Home
• Tap to open the
Home screen.
• Tap and hold to
open the Task
Manager. See the
Task Manager
section for details.
04 Return
Tap to return to the
previous screen.
05 Notication
Tap to display the
Quick Panel.
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Fridge Manager
To access Fridge Manager, swipe the Home screen to the left, and then tap the Fridge
Manager widget.
• On the Fridge Manager widget, the
current fridge and freezer temperatures
as well as active special functions are
displayed.
• For detailed settings, tap the widget to
open the Fridge Manager.
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Operations
01
02
04 05 06
03
The Fridge Manager is a graphical
representation of your refrigerator.
The top half represents the refrigerator
compartment, the bottom left the freezer
compartment, and the bottom right the
FlexZone. The temperature or mode
settings for each are displayed over each
section.
Fridge Manager At a Glance
01 Temperature
Change the set temperature in the
fridge, freezer, and FlexZone. You
can also turn on and turn off the
refrigerator's Power Cool function and
the freezer's Power Freeze function.
- Power Freeze speeds up the freezing
process at maximum fan speed. The
freezer keeps running at full speed
for several hours and then returns to
the previous temperature.
- To freeze large amounts of food,
activate Power Freeze for at least
20 hours before putting food in the
freezer.
NOTE
Using Power Freeze or Power Cool
increases power consumption. Make sure
you turn it off to return to the previous
temperature if you do not intend to use it.
02 Special Features
View a short explanation of some of the refrigerator's special features.
03 Fridge Settings
Change many of the fridge's settings including settings for ice making, the door alarm,
and the temperature units (°F or °C). See the next page for details.
04 External Conditions
Displays the external (ambient) temperature and humidity.
NOTE
The displayed conditions may differ from the actual temperature and humidity.
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5. Auto Water Fill Status
Displays the status of the Auto Water Fill function.
6. Ice Maker Status
Displays the operation status of the Ice Maker.
NOTE
• Also displayed is the Ice Off (ice making off) indicator at the top, center. When the
indicator displays Ice Off, the refrigerator's ice maker is turned off.
• If the ice maker is turned off, it will turn on if you press and hold the ice lever for more
than 5 seconds.
Ice Maker
Turns the icemaker on and off. Tap and drag the button to turn
on or off. Note that if the ice bucket is full of ice, the refrigerator
will not start making ice when you drag the button to On.
Instead, displays the Ice Making Off indicator on the main screen.
Auto Water Fill
Turns the Auto Water Fill function on and off. Tap and drag the
button to turn on or off. Open the left door of the fridge, and
then insert the water tank. Close the door and the water tank
starts to be lled with water up to the a preset level some time
later.
NOTE
• By default, Auto Water Fill is disabled. Enable this function
after you have installed the water line.
• If you open the door or push the dispenser lever, this function
is stopped temporarily.
• While the water tank lls with water, the mood light on the
dispenser panel stays lit.
Dispenser Lock
Turns the ice and water dispensers on and off. Tap and drag the
button to turn on or off.
Door Alarm
The door alarm sounds if you leave the door open. Tap and drag
the button to turn on or off.
Temp. Unit
Switch the temperature scale between Celsius and Fahrenheit.
Touch °F or °C to change the scale.
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Operations
Water Filter
Provides a water lter replacement tutorial and lets you reset
the water lter replacement indicator. Tap to open.
NOTE
After installing the water lter, tap Water Filter, and then tap
RESET. Tapping RESET re-initializes the function that measures
the time remaining until the water lter needs to be replaced
again.
Self Check
Self Check is a self diagnoses function. Tap to open. Tap START to
run.
Energy Saver
Turns the Energy Saver mode on and off. Tap and drag the
button to turn on or off. By default, the Energy Saver mode is
enabled.
NOTE
If condensation or water drops form on or around the doors, turn
the Energy Saver mode off.
Demand Response
Works with the Smart Grid energy saving manager. Tap to open.
Tap and drag the button to turn on or off. See the Smart Grid
section in this manual for more information.
Cooling Off
Cooling Off mode (also called Shop mode), is designed for use
by retailers when they are displaying refrigerators on the shop
oor.
In Cooling Off mode, the refrigerator’s fan motor and lights work
normally, but the compressors do not run, and the refrigerator
and freezer do not get cold. If Cooling Off is turned on, all
cooling controls will turn to OFF on the Fridge Manager.
Tap and drag the button to turn on or off.
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Settings
Display
• You can set the screen brightness, wallpapers, auto wake-up,
motion detector, and theme, duration and start time of the screen
saver.
Sound
• Set the volume and equalizer and turn on or turn off the touch
sound.
Wi-Fi
• Turn on or turn off a Wi-Fi connection. The current Wi-Fi network is
listed rst in the access point (AP) list.
Bluetooth
• Up to 4 recently paired Bluetooth devices are listed.
• To add a new device when 4 paired devices are listed, rst unpair a
paired device from the device list.
• Available devices are Bluetooth-enabled headsets, headphones, and
speakers.
Voice
• Set language of the Voice function and turn on or turn off voice
feedback and voice wakeup.
Prole • You can add, edit, or delete a prole.
Parental
Controls
• Enable or disable restrictions on Family Hub features and apps.
Language
• Select a preferred language. Available languages depend on the
sales region.
Date and Time
• Make sure the Auto update function is on with a proper Wi-Fi
network connection. Open the fridge door and locate the display
reset button on the inner side of the door. Press the button and
press again to reset the display. Then, the date and time will be
synced by the time server.
• You can change the time zone through the Time zone menu.
About Device
• Make sure the Software Update function is on with a proper Wi-Fi
network connection.
• When updates are available, the Update button becomes active.
When updates are complete, the refrigerator restarts automatically.
• Legal information displays the Open Source License Agreement. Tap
the list item to open the Open Source Announcement.
Easy
Connection
• Easy Connection can be used with Samsung Smartphone apps, and
allows you to connect your device to the same home Wi-Fi network
that your smartphone is connected to.
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Operations
Device
Authentication
• Device Authentication can be used with Samsung Smart TV apps
where the privacy information on the refrigerator can be shared to
the TV.
• Availability of this function depends on the device model.
Clean screen
mode
• Turn on so you can clean the screen without activating any apps.
Accessibility
• Set to turn on or off the screen reader function for blind and lowvision users.
Online Manual
• The online manual will walk you through various menus and apps
that the refrigerator provides directly on the display.
Factory Reset
• Tap Reset to restart the refrigerator in Factory Data Reset mode. All
user data will be removed permanently. Data that will be removed
includes account information, memos, photos, and user settings.
CAUTION
Once factory reset is complete, no user data can be recovered.
Remote
Management
• Use Remote Management to allow a service representative to
remotely diagnose problems and provide solutions.
• Remote Management requires a Wi-Fi connection.
• The Remote Management menu does not appear on models that do
not support Remote Management.
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Display reset (applicable models only)
If the display is not working correctly, try resetting the display. This may resolve the
problem.
1. Open the right-side fridge door and
locate the switch cover on the top right
corner of the door.
2. Push up the cover to reveal the power
switch.
3. Turn the switch off, and then turn it on
again.
4. Reinsert the switch cover to the end
until you hear a clicking sound.
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Operations
Samsung Connect
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung
Connect”. Download and install the Samsung Connect app provided by Samsung
Electronics to your smart device.
NOTE
• The Samsung Connect app is designed for Android 6.0 (Marshmallow) or higher, or iOS
9.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note
series).
• For improved performance, the Samsung Connect app is subject to change without
notice or discontinued support according to the manufacturer’s policy.
• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or
non-standard Wi-Fi authentication protocols are not supported.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
for identication, your Samsung Smart Refrigerator may fail to connect to the Internet.
If this happens, contact your Internet service provider for technical assistance.
• The rewall settings of your network system may prevent your Samsung Smart
Refrigerator from accessing the Internet. Contact your Internet service provider for
technical assistance. If this symptom continues, contact a local Samsung service center
or retailer.
• To congure the wireless access point (AP) settings, see the user manual of the AP
(router).
• Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and
Soft-AP protocols. (IEEE 802.11 n is recommended.)
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart
Refrigerators.
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Operations
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Getting started
Turn on the device you want to connect, open the Samsung Connect app on your phone,
then follow the instructions below.
If a pop-up appears saying that a new device has been found, tap ADD NOW.
If a pop-up doesn't appear, tap the + button, then select the device you want to connect
from the list of available devices.
If your device isn't in the list of available devices, add the device manually by selecting
the device type, and then selecting the specic device model.
Follow the instructions for setting up your device.
1. Sign in to your Samsung account (if not already signed in).
2. Add the device.
3. Check the connection.
4. Find and connect to a Wi-Fi network.
5. Register the device.
6. Setup is complete. Your device will now appear as a card on the My devices screen.
Refrigerator app
Integrated control
You can monitor and control your refrigerator at home and on the go.
• Tap the refrigerator icon in Samsung Connect to open the Refrigerator page.
• Check the operation status or notications related to your refrigerator, and then
change options or settings if necessary.
NOTE
Some options or settings of the refrigerator may not be available for remote control.
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Operations
Category Item Description
Monitoring
Fridge temperature
Displays the current temperature setting of the
fridge.
Freezer temperature
Displays the current temperature setting of the
freezer.
FlexZone™ settings Displays the settings of the FlexZone™.
Diagnosis
Detects abnormal operations of the
refrigerator.
Energy monitoring
Checks the accumulated power consumption of
the refrigerator for the last 180 days.
Functions
Ice making
You can turn the ice making function on or off,
and check the current settings of the function.
You can also check the status and progress of
ice making.
Power Cool
You can turn Power Cool on or off, and check
the current settings.
Power Freeze
You can turn Power Freeze on or off, and
check the current settings.
Alarms
Abnormally high
temperature
This alarm is triggered when the fridge, the
freezer, or the FlexZone™ has abnormally high
temperatures.
Door opening
This alarm is triggered if the fridge door, the
freezer drawer, or the FlexZone™ drawer is
open for a specic time.
Auto Water Fill
overowing
If the Auto Water Fill function senses an
overow, it triggers this alarm to let you know
the status of the overow.
Water lter
replacement
This alarm reminds you that the water lter
must be replaced.
Inside Image
You can view the inside of the refrigerator and
you can know when to replace food items.
Family Hub App Link
You can connect to the App Store and
download the Refrigerator app.
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SMART GRID Function (Demand Response)
When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy
Management Refrigerator function can control energy usage or delay the operation of
some functions to save money when energy prices or demand are the highest.
NOTE
• You can deactivate the SMART GRID (Demand Response) function at any time using the
Override On/Off function.
• To use the SMART GRID (Demand Response) function, you need a separate contract with
your electric utility company.
In addition, to use the Smart Grid (Demand Response) function, you must register for the
service with your electric company. The company must have an EMS (Energy Management
System) that supports SEP (Smart Energy prole).
Using the SMART GRID (Demand Response) Function
This feature monitors energy prices and demand information from your utility company
and sends notications to the refrigerator to run high energy consuming tasks during offpeak times when electricity costs and demand are lower.
If the refrigerator receives a control signal from the utility company, the refrigerator will
display the DAL (L3) ~ TALR (L4) levels on the refrigerator display and control the power
consumption according to the level.
Exception condition: The DAL and TALR control signals from a utility company work as
long as product performance is maintained.
If the refrigerator receives the SMART GRID (Demand Response) signal (DAL or TALR), the
refrigerator will operate in Delay Appliance Load or Temporary Appliance Load Reduction
mode.
• Delay Appliance Load (L3): The refrigerator responds to a DAL signal by providing a
moderate load reduction for the duration of the delay period. This function controls
functions that consume a lot of energy such as adjusting the Cooling system, running
the defrost cycle, and making ice.
- DAL mode is automatically deactivated after it lasts for the amount of time
stipulated by the DAL signal (max. 4.5 hours) or when the Override function is
turned on.
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Operations
• Temporary Appliance Load Reduction (L4): The refrigerator responds to a TALR signal
by aggressively reducing the load for a short time period. This function reduces energy
consumption by stopping the compressor and controlling the functions that consume a
lot of energy such as the defrost cycle and making ice.
- TALR (L4) mode is automatically deactivated after it lasts for the received duration
(max. 15 minutes), or when the Override function is turned on. The mode is
immediately deactivated and the refrigerator returns to the normal state when the
door is opened or closed, or the dispenser is used.
To check the MAC address
1. Tap the Settings icon on the Home screen.
2. Scroll down to and open About Device.
3. The screen displays (among others) the Wi-Fi MAC address.
Override Mode
When you want the refrigerator to ignore the SMART GRID (Demand Response) signal
from the utility company, you can activate OVERRIDE mode.
When you activate OVERRIDE mode, the refrigerator ignores the SMART GRID (Demand
Response) signal and is not controlled by the utility company.
Activating and deactivating Override mode
1. Tap the Fridge Manage icon.
2. On the bottom of the Fridge Manager screen, tap the Fridge Settings icon.
3. Tap Demand Response.
4. Slide the DAL/TALR override button to the ON or OFF position.
NOTE
• Alternatively, you can activate or deactivate OVERRIDE mode using the Samsung
Connect app and the Energy Management function. See the next page.
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Using the Energy Management Function
The Energy Management function enables you to control and monitor your Energy
Management refrigerator using the Samsung Connect app for your convenience.
NOTE
• To use the Energy Management refrigerator functions, you have to install the
corresponding app rst.
1. Operational Status
- You can check the DR and Override status.
2. Energy Consumption Reporting
- Shows the accumulated power consumption. Power consumption data is updated
every 5 minutes.
NOTE
The energy consumption report may differ from the power consumption specications of
the product depending on the operating environment and the quantity and type of stored
food.
3. Delay Defrost Capability
- The Delay Defrost Capability function saves energy by delaying the defrost
operation to a time specied by the user. You can congure the time. and this
function will save energy during the specied period in a 24 hour cycle. If the
time is not set, the function works with the default time settings. The default time
settings are below:
- 6 am to 10 am: November 1st to April 30th.
- 3 pm to 7 pm: May 1st to October 31st.
To change the time setting for the Delay Defrost Capability
You can change the time setting for the Delay Defrost Capability on the app.
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Operations
Provision for Open Access to the Connected Product Requirements
1. SGIP Open Standards (Smart Energy Prole 2.0 - http://www.csep.org/)
- Energy Consumption Reporting
- Demand Response
2. Samsung OPEN API
- Operational Status, User Settings & Messages
- ICE Maker Status: GET /icemaker/status/vs/0
- Door Open Alarm: GET /doors/vs/0
- DR Status: GET /drlc/vs/0
- Delay Defrost Capability
- Set Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=add
- Get Schedule of the Defrost Delay : GET /defrost/reservation/vs/0
- Delete Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=remove
- Defrost Delay On/OFF: POST /defrost/delay/vs/0
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Operations
Recommendations for voice recognition
Around the 'MIC' marked area of the refrigerator's display is a built-in microphone.
• Speak loud and clear towards the built-in microphone within 1 m from the
refrigerator's display.
• Voice recognition may not be triggered or enabled at distances over 1 m or with low
voices.
• Speak clearly at a regular pace. Reduce ambient noises, such as from the living-room
TV.
Samsung Family Hub
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung
Family Hub”. Download and install the Samsung Family Hub app provided by Samsung
Electronics to your smart device.
NOTE
• The Samsung Family Hub app is designed for Android 4.4 (KitKat) or higher, or iOS
8.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note
series).
• For improved performance, the Samsung Family Hub app is subject to change without
notice or support may be discontinued according to the manufacturer’s policy.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
for identication, your Samsung Smart Refrigerator may fail to connect to the Internet.
If this happens, contact your Internet service provider for technical assistance.
• The rewall settings of your network system may prevent your Samsung Smart
Refrigerator from accessing the Internet. Contact your Internet service provider for
technical assistance. If this symptom continues, contact a local Samsung service center
or retailer.
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Operations
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
NOTE
To connect your smartphone and the refrigerator, register your Samsung account in
Settings Proles.
Item Description
Calendar You can share your schedule with your family.
To Do You can create and edit a to-do list to your needs.
Memo You can create and edit a memo to specic users.
Whiteboard You can send White Board contents created from the refrigerator
to your smartphone or vice versa.
Photo You can send photos from your smartphone to the refrigerator.
View Inside You can check the inner view of the refrigerator, and use
different labels to register item-specic storage periods and
keep track of them for managerial purposes.
Shopping List You can create and edit a shopping list to your needs.
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Operations
Dispenser panel
01 02 03
04
01 Water / Lock 02 Cubed Ice
03 Crushed Ice / Lighting 04 Dispenser mood light
01 Water / Lock (3 sec)
Water
To dispense chilled water, press Water. The corresponding
indicator turns on.
Lock
(Dispenser panel /
Dispenser lever)
To prevent use of the dispenser panel buttons and the dispenser
lever, press and hold Water for more than 3 seconds.
If you press and hold the button again for more than 3 seconds,
the dispenser lock will be deactivated.
02 Cubed Ice
Cubed Ice
Press Cubed Ice to dispense cubed ice. The corresponding
indicator turns on.
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Operations
03 Crushed Ice / Lighting (3 sec)
Crushed Ice
Press Crushed Ice to dispense crushed ice. The corresponding
indicator turns on.
Lighting
By default, the dispenser lamp turns on only when the dispenser
is used. To keep the dispenser lamp turning on, press and hold
Crushed Ice for 3 seconds. To turn the lamp off, press and hold
Crushed Ice for 3 seconds again.
04 Dispenser mood light
The Dispenser mood light lights up in the following conditions:
• When you push the dispenser lever with the dispenser lock disabled
- Push the dispenser lever and the dispenser mood light turns on. Release the lever
and the light turns off after a some time.
• While the water tank is being lled with water with the Auto Water Fill function turned
on
- The dispenser mood light stays lit.
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Operations
Special features
Water tank (Auto Water Fill)
The Auto Water Fill function lets you enjoy cold brewed tea in your refrigerator.
01
02
03
04
01 Lid
02 Sealed mouth
03 Infuser
04 Body
To ll the water tank
1. Grasp a handle groove of the sealed
mouth, and then pull up to open the lid.
2. Put tea leaves or fruits to your taste
into the infuser.
NOTE
If you want to keep the infused water in its
initial concentration, turn the Auto Water
Fill function off.
3. Enable the Auto Water Fill function on
the Fridge Manager > Fridge Settings
> Auto Water Fill. Open the left door
of the fridge door, and then mount the
water tank onto the holder. Push it
straight in as shown in the illustration
on the left.
4. Close the door. The infuser will start to
ll with chilled water some time later.
CAUTION
Make sure the infuser ts in the water tank holder.
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Operations
5. To drink tea, open the door and detach
the water tank. Pull it straight out.
CAUTION
• We recommend consuming fruit infused water within 24 hours. After that, the infused
water can spoil over time.
• You must clean the water tank after you have consumed up the infused water or when
a long time has passed without using the water tank.
• To prevent the water tank from tipping
over or leaking, make sure the water
tank ts in the water tank holder.
• To prevent the water tank from spilling
over or leaking, make sure the sealed
mouth is properly inserted.
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Operations
NOTE
• If the front side (specically marked
area) of the water tank has too much
moisture, the water tank may not fully
ll. Remove the moisture, and then try
again.
• Auto Water Fill will stop supplying
water for the water tank if the water
tank does not ll after a certain amount
of time. If this happens, check if the
water line is properly connected.
Remove and reinsert the water tank,
and then try again.
NOTE
• Wipe around the infuser holder if the
infuser overows or leaks.
• Water drops off if the rubber cap is
opened.
• If there is a leak, a warning message
appears and "Overowing" displays
on the Auto Water Fill Status. In case
of a leak, open the rubber cap to drain
the water. The "Overowing" status
will then change. However, if the
"Overowing" status remains, there
could be a system failure. Contact your
local Samsung service center.
Water/Ice dispenser
Using the dispenser, you can dispense water with or without ice.
The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To
dispense chilled water, press Water on the dispenser panel. Put a water glass under the
dispenser, and then push the dispenser lever.
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Operations
To dispense water with ice
1. With the Ice Maker enabled, press
Cubed Ice or Crushed Ice to select the
ice type.
2. Put a water glass under the dispenser,
and then push the dispenser lever with
the glass. Ice will be dispensed from the
dispenser.
3. Press Water to select water.
4. Push the dispenser lever with the
glass. Water will be dispensed from the
dispenser.
NOTE
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1
minute. To dispense more water, release and push the lever again.
• Make sure the glass is in line with the dispenser to prevent the dispensed water from
spilling out.
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an
abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of
water.
Ice maker
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy ltered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to
ensure proper ice making and to keep the ice bucket full of ice:
1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.
2. Dispense the rst 4 to 6 ice cubes into a glass.
3. Wait another 8 hours and dispense another 4 to 6 ice cubes.
4. Then, wait another 16 hours and dispense the rst glass-full of ice.
NOTE
• If you consume all the ice at once, you must wait 8 hours before dispensing the rst 4
to 6 cubes. This ensures that the ice bucket is lled with ice properly.
• Ice cubes generated rapidly may look white, which is normal.
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Diagnosis
If ice does not dispense, rst check the ice
maker.
1. Press Test on the side of the ice maker.
You will hear a chime (ding-dong) when
you press the button.
2. You will hear another chime if the ice
maker is operating properly.
CAUTION
• If the ice making chime rings repeatedly, contact your waterline installer or a local
Samsung service center.
• Do not press Test repeatedly after the ice tray is lled with ice or water. Water may
overow or ice may jam.
• Do not put food in the ice bucket. The frozen food may damage the ice maker,
especially when you open or close the door.
• When the refrigerator recovers power after a power failure, the ice bucket may contain
a mix of melted and jammed ice cubes, which can prevent the ice maker from working
properly. To prevent this, make sure to empty the ice bucket so the ice bucket can rell
with fresh, loose ice cubes.
• Do not put ngers or any objects into the dispenser outlet or the ice maker. This can
cause physical injury or property damage.
• When reinserting the ice maker tray, make sure that the tray is properly centered at
the entrance. Otherwise, the tray can get stuck.
If You Turn the Ice Maker Off
To turn the ice maker off, tap Fridge Manager > Fridge Settings > Ice Maker on the Home
screen, and then select Off. Make sure to empty the ice bucket. Remaining ice cubes may
clump together, making it difcult to remove them.
To remove the ice bucket, see the Ice bucket section on page 60.
NOTE
• Removal of the ice bucket does not affect the thermal and mechanical performance of
the refrigerator.
Water clouding
Water supplied to the refrigerator ows through a core alkaline lter. During this ltering
process, the water pressure of the water increases and the water becomes saturated with
oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when
dispensed. This is normal and the water will look clear after a few seconds.
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Operations
FlexZone™ divider
You can change the divider position.
To do this, unlock the divider by turning
the divider dial counter clockwise. Then,
move the width and height bars as
appropriate. When done, turn the dial
clockwise to lock the divider.
NOTE
If the divider lock does not function, wipe
the bars to remove moisture on them.
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Maintenance
Handling and care
Ice bucket
If you do not dispense ice for an extended period, ice may form clumps inside the bucket.
If this happens, remove and empty the ice bucket.
1. While grabbing the handle of the ice
bucket, slightly lift up the bucket, and
then remove it to the front.
2. Remove the remaining ice cubes and
put the ice bucket back into place.
Maintenance
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Maintenance
If the ice bucket is not rmly inserted, turn
the ice screw 90 degrees, and then try
again.
CAUTION
• Do not apply excessive force to the bucket cover. The cover may break.
• Do not forcefully close the door. Water may spill over the ice maker.
• To prevent injury, make sure to clean up any ice or water that has spilled on the oor.
• To prevent accidents or injury, do not let children play with the water dispenser or the
ice maker.
• Do not put your hand or an object into the ice chute. This may cause physical injury or
product damage.
• Use only the provided ice bucket. Third-party ice buckets may cause a system failure.
• Use only potable water that is connected to the water supply line.
NOTE
• The water pressure required for ice making is between 20 psi and 125 psi.
• Noise from the ice maker as it produces ice during the ice making process is normal.
• While the door is open, neither the ice maker nor the water dispenser operates.
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Maintenance
Auto Water Fill
1. Grasp a handle groove of the sealed
mouth, and then pull up to remove.
2. Grasp both sides of the sealed mouth,
and then lift to remove.
3. While slightly twisting the infuser, pull
it out of the sealed mouth.
4. Clean the infuser with neutral agents
and running water. Rinse and dry well.
5. Reassemble the Auto Water Fill in the
reverse order of disassembly.
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Maintenance
Fridge shelves
The appearance of the shelves differs by model.
• To remove a shelf, fully open the
corresponding door. Hold the front of
the shelf, and then gently lift up and
slide out.
NOTE
Do not lift up the shelf fully when
removing or reinserting the shelf. The rear
wall of the fridge room can be dented.
• To reinsert, hold the shelf at an angle
so the front is higher than the back, and
then insert the top hook into the top
shelf notch. Then, lower the shelf and
insert the bottom shelf hook into the
bottom shelf notch.
CAUTION
• The tempered glass shelves are heavy.
Use caution when removing them.
• The shelf must be inserted correctly. Do
not insert upside down.
• Glass containers may scratch the
surface of glass shelves.
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Maintenance
Foldable shelf
To remove, slide up the front of the shelf
so that it folds. Then gently lift up and
pull out. To reinsert, place the shelf on the
angled frame in the main unit, and then,
press down to unfold.
CAUTION
After sliding the foldable shelf in and
folding it, the front of the shelf can be
removed for your convenience. If you use
the shelf without removing the front of the
shelf, be aware that it can separate from
the rear portion, be careful of its possible
separation.
Recommended foldable shelf location
The foldable shelf folds up from the center,
giving you more room for storage.
• Insert the shelf in the right side of the
fridge. Left side insertion does not
allow the shelf to fold completely.
• To fold, push the front area of the shelf
inward so that it folds up from the
middle.
CAUTION
Do not lift up quickly or twist the foldable
shelf to take out food under it. It may fall
off.
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Maintenance
Vegetable shelf
1. Slide out the left-side vegetable drawer.
2. Fully open the door, and then remove
the shelf.
3. While supporting the vegetable shelf
with one hand, slide it out with the
other hand.
NOTE
To use the space that is opened up after
removing the foldable shelf, take out the
vegetable shelf.
To reinsert, follow the steps above in the
reverse order.
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Maintenance
Door bins
• To remove the top door bin, hold the
front sides of the bin, and then gently
lift up to remove.
• To reinsert, insert the door bin slightly
above its nal location making sure that
the back of the bin is against the door.
Hold the rear of the door bin with both
hands, and then press down so that it
ts snugly.
CAUTION
• Do not remove a bin that is lled with
food. Empty the bin beforehand.
• Use caution when opening the door if
the bottom bin contains larger bottles,
which may fall over.
• Do not allow children to play with the
bins. Sharp corners of the bin may
cause injury.
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Maintenance
Fridge drawers
Vegetable / fruit drawers
Gently lift up the front of the drawer and
slide out.
• We recommend that you remove the
door bins before removing the drawer.
This is to prevent damage to the door
bins.
• To reinsert, insert the drawer into the
frame rails and then slide inward.
FlexZone™ basket
• To remove, fully open the FlexZone™
drawer. Lift up the FlexZone™ basket,
and then pull out with both hands.
• To reinsert, fully open the FlexZone™
drawer. While tilting up the front of the
basket, insert the rear of the basket into
the rail assembly. Lower the front until
the basket settles down.
• If the divider lock does not function,
wipe the bars to remove moisture on
them.
To remove the divider and the metal cooling plate (applicable models only) from the
FlexZone™ basket
1. Unlock the divider by turning the
divider dial counter clockwise.
2. Slide the divider to the end as shown.
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Maintenance
3. As the divider has the width and length
bars, push the lower part of each bar
inward to unlock. See the gures for
details.
4. Hold the divider and pull up to remove.
5. Turn over the basket to remove the
metal cooling plate.
CAUTION
The basket and the metal cooling plate are heavy. Use caution when handling them.
Careless handling may cause personal injury or property damage.
To reinsert the metal cooling plate
Reinsertion in the reverse order of removal.
Reinsert the divider into the FlexZone™ basket rmly until you hear a clicking sound.
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Maintenance
Freezer baskets
Upper basket
• To remove, fully slide open the freezer
drawer. Push the upper basket to the
end, and then pull up to remove.
• To reinsert, align the front wheels of
the upper basket with the end of the
lower basket. Slide the upper basket to
the front.
Lower basket
• To remove, rst remove the upper
basket. Then, tilt up the front of the
lower basket to pull out.
• To reinsert, put the basket into the rail
assembly with the rear side rst.
CAUTION
• Do not twist the basket when removing or reinserting the basket. The basket can be
scratched.
• To prevent physical injury, property damage, or suffocation, keep children away from
freezer baskets that have been removed.
• Do not remove the divider.
• Put the wheels of the upper basket on the end of the rails of the lower basket. Then,
slide the upper basket all the way to the front. Otherwise, the drawer does not open or
close properly, which causes frost to build up.
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Maintenance
Cleaning
Interior and exterior
WARNING
• Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator.
They may damage the surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
Ice / Water dispenser
CAUTION
When crushed ice is selected, some residual ice chips may collect in the ice chute. To
prevent this, remove the residual ice from the chute using a soft, clean cloth.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing
refrigerator performance and efciency. Use a mild detergent and damp cloth to clean the
rubber seals. Then, dry well with a cloth.
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Maintenance
Inner-view camera
NOTE
Use a cotton swab or microber cloth to
clean the camera on the left-side door of
the fridge.
Rear panel
To keep cords and exposed parts of the
rear panel free of dirt, vacuum the panel
once or twice a year.
CAUTION
Do not remove the rear panel cover. Electric shock may occur.
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Maintenance
Replacement
Water lter
WARNING
• Do not use third-party water lters. Use only Samsung-provided or -approved lters.
• Unapproved lters may leak and damage the refrigerator, causing electric shock.
Samsung is not responsible for any damage that may occur from use of third-party
water lters.
The Filter Reset indicator ( ) turns red to let you know it is time to replace the water
lter. Before replacing the lter, make sure the water supply line is shut off.
1. While opening the lter cover, turn
the knob of the lter cartridge counter
clockwise by 90 degrees (1/4 turn). The
lter cartridge unlocks.
2. Pull out to remove the cartridge.
- If the water lter is severely
contaminated, the cartridge may not
be easily removable. In that case, use
force to pull it out.
- To prevent water leaks from the
opening, pull the cartridge straight
out while removing it.
NOTE
To prevent overow, empty and dry the
water lter tray.
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Maintenance
3. Insert a new lter cartridge. Use only
Samsung-provided or approved lters.
4. Turn the cartridge knob clockwise to
lock into place.
5. On the Home screen, tap Fridge
Manager > Fridge Settings > Water
Filter, and then select RESET. The lter
indicator turns off.
6. When you are done replacing the lter,
open the water valve and run water
through the dispenser for about 7
minutes. This is to remove impurities
and air from the water line.
NOTE
• A newly installed lter may cause the water dispenser to spurt water briey. This is
because air has entered the waterline.
• The replacement process may cause the water dispenser to drip for a short period of
time. If it drips, simply wipe up any water on the oor with a dry towel.
Reverse osmosis water ltration system
The water pressure of the water supply system to a reverse osmosis water ltration
system must be between 35 psi and 120 psi (241 kPa and 827 kPa).
The water pressure of the reverse osmosis water ltration system to the refrigerator’s
cold water line must be at least 40 psi (276 kPa). If the water pressure is below these
specications:
• Check if the sediment lter in the reverse osmosis system is blocked. Replace the lter
if necessary.
• Rell the water tank in the reverse osmosis system with water.
• If your refrigerator has a water lter, it may further reduce the water pressure when
used in conjunction with a reverse osmosis system. Remove the water lter.
For more information or servicing, contact a licensed plumbing professional.
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Maintenance
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Maintenance
Ordering a new lter
To purchase a new water lter, contact a local Samsung service center.
LED Lamps
To replace the lamps of the refrigerator, contact a local Samsung service center.
WARNING
• The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can
cause electric shock.
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Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom Possible causes Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
• Power cord is not plugged
in properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• Refrigerator is located near
a heat source or direct
sunlight.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• Make sure there is a gap of
at least 2.5 inches (5 cm)
between the refrigerator
back and sides and any
nearby walls or cabinets.
• Energy Saver mode is
activated.
• Deactivate Energy Saver
mode.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Do not overload the
refrigerator. Do not allow
food to block vents.
Fridge/freezer is
over-cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
Troubleshooting
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Troubleshooting
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Troubleshooting
Symptom Possible causes Solution
Interior wall is hot.
• Refrigerator has heat-proof
piping in the interior wall.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
Odors
Symptom Possible causes Solution
Refrigerator has
odors.
• Spoiled food.
• Clean the refrigerator and
remove any spoiled food.
• Food with strong odors.
• Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
Frost around the
vents.
• Food is blocking the vents.
• Make sure no food blocks
the refrigerator vents.
Frost on interior
walls.
• Door is not closed properly.
• Make sure food does not
block the door. Clean the
door gasket.
Fruits or vegetables
are frozen.
• Fruits or vegetables are
stored in the FlexZone.
• Do not store most kinds of
fruit or vegetables in the
FlexZone.
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Troubleshooting
Condensation
Symptom Possible causes Solution
Condensation forms
on the interior walls.
• If door is left open, moisture
enters the refrigerator.
• Remove the moisture and
do not leave a door open
for extended periods of
time.
• Food with high moisture
content.
• Make sure food is wrapped
airtight.
Water/ice (dispenser models only)
Symptom Possible causes Solution
Water ow is weaker
than normal.
• Water pressure is too low.
• Make sure the water
pressure is between 20 to
120 psi.
Ice maker makes a
buzzing sound.
• The ice maker function is
activated, but the water
supply to the refrigerator
has not been connected.
• Activate the Ice Maker off.
Ice maker does not
make ice.
• Ice maker has just been
installed.
• You must wait for 12 hours
for the refrigerator to make
ice.
• Freezer temperature is too
high.
• Set the freezer temperature
below 0 °F (-18 °C) or -4 °F
(-20 °C) in warm ambient
air.
• Dispenser Lock is activated. • Deactivate dispenser Lock.
• Ice maker is off. • Turn on the ice maker.
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Troubleshooting
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Troubleshooting
Symptom Possible causes Solution
Ice does not dispense.
• Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
• If you won't be using the
refrigerator for a long time,
empty the ice bucket and
turn off the ice maker.
• Ice bucket is not properly
inserted.
• Make sure the ice bucket is
properly inserted.
• Water line is not connected
properly or water supply is
not on.
• Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
Water does not
dispense.
• Water line is not connected
properly or water supply is
not on.
• Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
• Dispenser Lock is activated. • Deactivate dispenser Lock.
• A third-party water lter
was installed.
• Use only Samsung-provided
or approved lters.
• Unapproved lters may
leak and damage the
refrigerator.
• Water lter indicator turns
on or blinks.
• Replace the water lter.
After replacing, reset the
lter indicator sensor.
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English 79
Troubleshooting
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the checkpoints below. Any service calls related to
normal sounds will be charged to the user.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine ignition. As the operation stabilizes, the sounds will decrease.
Clicking!
or Chirping!
Buzzing!
• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, the fan sound will stop.
SSSRRR!
Whir!
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
HiSS!
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Troubleshooting
English80
Troubleshooting
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes,
causing bubbling sounds.
Bubbling!
• As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
Cracking!
• For ice maker models: When the water valve opens to ll the ice maker, buzzing
sounds may occur.
• Due to pressure equalizing when you open and close the refrigerator door, whooshing
sounds may occur.
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English 81
Troubleshooting
Samsung Connect
Symptom Action
Could not nd
“Samsung Connect” in
the app market.
• The Samsung Connect app is available for smartphones
that run Android 6.0 (Marshmallow) or higher, or iOS 9.0 or
higher.
The Samsung Connect
app fails to operate.
• The Samsung Connect app is available for applicable models
only.
• The old Samsung Smart Refrigerator app cannot connect with
Samsung Smart Home models.
The Samsung Connect
app is installed but is
not connected to my
refrigerator.
• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
• If you have not connected your refrigerator to the Samsung
Connect App after the app was installed, you must make the
connection using the device registration function of the app.
Could not log into the
app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s
onscreen instructions to create one.
An error message
appears when I
try to register my
refrigerator.
• Easy Connection may fail due to the distance from your
access point (AP) or electrical interference from the
surrounding environment. Wait a moment and try again.
The Samsung Connect
app is successfully
connected to my
refrigerator but does
not run.
• Exit and restart the Samsung Connect app or disconnect and
reconnect the router.
• Unplug the power cord of the refrigerator, and then plug it in
again after 1 minute.
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Troubleshooting
English82
Troubleshooting
Samsung Family Hub
Symptom Action
Could not nd
“Samsung Family
Hub” in the app
market.
• The Samsung Family Hub app is available for smartphones
that run Android 4.4 (KitKat) or higher, or iOS 8.0 or higher.
Could not log into the
app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s
onscreen instructions to create one.
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Troubleshooting
Smart Grid
Symptom Action
What Do I Need
to use the Energy
Management and
Smart Grid functions?
To use the Smart Grid (Demand Response) and Energy
Management functions on your refrigerator, you need the
following:
Devices
• A wireless access point (router)
• A Samsung Energy Management-supported refrigerator
• A smartphone
Registration
• Connect your refrigerator to your home Wi-Fi network.
• Register for the EMS service with your electric company.
Your electric company must have an EMS (Energy
Management System) supporting SEP (Smart Energy prole).
App
• Download the Samsung Connect app from the Google Play
Store, Apple App Store, or Samsung Galaxy Apps.
• Install and run the Samsung Connect app on your
smartphone.
Why isn’t the Energy
Management function
working normally?
• Make sure that your home router is operating normally with
proper Internet service and connection.
• Make sure that the refrigerator is connected to the AP
(router).
Checkpoints
• Connect your smartphone to the router (AP, Access Point),
and then check if you can browse the Internet on the
smartphone.
Why isn’t the Delay
Defrost Capability
working normally?
• Make sure that your home router is operating normally with
proper Internet service and connection.
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Troubleshooting
English84
Troubleshooting
LCD
Symptom Action
Cannot connect to my
TV.
• This refrigerator can connect only with Samsung Smart TV
6400 series or higher models released since 2015. Please
check the model name of your TV rst.
• Network connections may suffer temporary interruptions.
Turn your TV off, and then try again.
The inner view
picture looks bulged
out or incomplete.
• The edges of the inner view may look bulged out. The
bulging is caused by the convex lens of the camera.
• The inner view may be incomplete due to the blind spots
on the left and right corners or screened depending on the
layout of food items. Make sure to place food items in the
front center.
The displayed
measurement on the
Fridge Manager is not
correct.
• The displayed conditions may differ from the actual
temperature and humidity.
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Warranty (USA)
WARRANTY ON SAMSUNG REFRIGERATOR
LIMITED WARRANTY TO ORIGINAL PURCHASER
This Samsung brand product, as supplied and distributed by Samsung Electronics
America, Inc. (Samsung) and delivered new, in the original carton to the original consumer
purchaser, is warranted by Samsung against manufacturing defects in materials and
workmanship for a limited warranty period of:
One (1) year Parts and Labor on Refrigerator
Five (5) years Parts and Labor on sealed Refrigeration system only*
Ten (10) years Parts and Five (5) years Labor on Digital Inverter Compressor
(*Compressor, evaporator, condenser, drier, connecting tubing)
This limited warranty begins on the original date of purchase, and is valid only on
products purchased and used in the United States. To receive warranty service, the
purchaser must contact Samsung for problem determination and service procedures.
Warranty service can only be performed by a Samsung authorized service center.
The original dated bill of sale must be presented upon request as proof of purchase to
Samsung or Samsung authorized service center.
Samsung will repair or replace any part found to be defective, at our option and at no
charge as stipulated herein, with new or reconditioned parts during the limited warranty
period specied above. All replaced parts and products become the property of Samsung
and must be returned to Samsung. Replacement parts and products assume the remaining
original warranty, or ninety (90) days, whichever is longer.
In-home service will be provided during the warranty labor period subject to availability
within the contiguous United States. In-home service is not available in all areas. To
receive in-home service, the product must be unobstructed and accessible from oor
level to service personnel. If during in-home service repair cannot be completed, it may
be necessary to remove, repair and return the product. If in-home service is unavailable,
Samsung may elect, at our option, to provide for transportation of our choice to and from
a Samsung authorized service center. Otherwise, transportation to and from the Samsung
authorized service center is the responsibility of the purchaser.
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Warranty (USA)
English86
This limited warranty covers manufacturing defects in materials and workmanship
encountered in normal, noncommercial use of this product, and shall not apply to the
following, including, but not limited to: damage which occurs in shipment; delivery
and installation; applications and uses for which this product was not intended; altered
product or serial numbers; cosmetic damage or exterior nish; accidents, abuse, neglect,
re, water, lightning or other acts of nature; use of products, equipment, systems,
utilities, services, parts, supplies, accessories, applications, installations, repairs, external
plumbing and leaks, external wiring, circuit breakers, fuses or connectors not supplied
and authorized by Samsung, or which damage this product or result in service problems;
incorrect electrical line voltage, uctuations and surges; customer adjustments and failure
to follow operating instructions, cleaning, maintenance and environmental instructions
that are covered and prescribed in the instruction book; loss of food due to spoilage;
consumable items including lters and light.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED
ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED
ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON,
FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON
SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE
TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS
PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND
EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR
SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE
PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED
DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND
LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY
AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY
TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE
OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN
THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR
EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of incidental or consequential damages, so the above limitations
or exclusions may not apply to you. This warranty gives you specic legal rights, and you
may also have other rights, which vary from state to state. To obtain warranty service,
please contact Samsung at:
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English 87
SAMSUNG CUSTOMER CARE CENTER
Samsung Electronics America, Inc.
85 Challenger Road
Ridgeeld Park, NJ 07660
1-800-SAMSUNG (726-7864)
www.samsung.com/us/support
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English88
Regulatory Notice
FCC Notice
FCC CAUTION:
Any changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Contains Transmitter Module FCC ID: A3LWCM730Q
This device complies with Part 15 of FCC Rules. Operation is Subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received including interference that cause
undesired operation.
For products available in the US and Canadian markets, only channels 1~11 are available.
You cannot select other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet that is on a different circuit than the receiver.
• Consult the dealer or an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated so there is at least 8 inches (20 cm)
between the radiator and your body. This device and it’s antennas must not be co-located
or operated in conjunction with any other antenna or transmitter except in accordance
with FCC multi-transmitter product procedures.
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IC Notice
Contains Transmitter Module IC: 649E-WCM730Q
The term “IC” before the radio certication number only signies that Industry Canada
technical specications were met. Operation is subject to the following two conditions : (1)
this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products available in the US and Canadian markets, only channels 1~11 are available.
You cannot select other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated so there is at
least 8 inches (20 cm) between the radiator and your body. This device and it’s antennas
must not be co-located or operated in conjunction with any other antenna or transmitter
except in accordance with FCC multi-transmitter product procedures.
SAVE THESE INSTRUCTIONS
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Memo
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Memo
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Page 92
Scan the QR code* or visit
www.samsung.com/spsn
to view our helpful
How-to Videos and Live Show
s
* Requires reader to be installed on your
smartphone
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG Customer Care Center.
Country Contact Center Web Site
U.S.A
1-800-SAMSUNG (726-7864)
1-844-SAM-PAYS (726-7297)
www.samsung.com/us/support
CANADA
1-800-SAMSUNG (726-7864)
1-844-SAM-PAYS (726-7297)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
DA68-03563D-02
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Refrigerador
Manual del usuario
Electrodoméstico independiente
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Español2
Contenido
Contenido
Información sobre seguridad 4
Símbolos y advertencias de seguridad importantes: 5
Advertencia sobre la State of California Proposition 65 (solo EE.UU.) 5
Señales de advertencia importantes para el transporte y el emplazamiento 5
Advertencias muy importantes para la instalación 6
Precauciones para la instalación 8
Advertencias muy importantes para el uso 8
Precauciones de uso 12
Precauciones para la limpieza 13
Advertencias muy importantes para la eliminación de residuos 14
Instalación 15
Descripción breve del refrigerador 15
Instalación paso a paso 17
Funcionamiento 33
Interfaz del usuario 33
Samsung Connect 43
Función SMART GRID (respuesta a la demanda) 46
Recomendaciones relativas al reconocimiento de voz 50
Samsung Family Hub 50
Panel del dispensador 52
Funciones especiales 54
Mantenimiento 60
Manipulación y cuidado 60
Limpieza 70
Reemplazo 72
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Español 3
Contenido
Solución de problemas 75
General 75
¿Se oyen ruidos anómalos procedentes del refrigerador? 80
Samsung Connect 82
Samsung Family Hub 83
Smart Grid 84
LCD 85
Garantía (USA) 86
GARANTÍA DEL REFRIGERADOR SAMSUNG 86
Aviso regulatorio 89
Aviso de la FCC (Federal Communications Commission) 89
Aviso de la IC 90
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Información sobre seguridad
• Antes de utilizar su nuevo refrigerador Samsung, lea detenidamente este manual a n de aprender a
usar las funciones que ofrece de manera segura y eciente.
• Este electrodoméstico no debe ser utilizado por personas (incluidos niños) con capacidades mentales,
sensoriales o físicas reducidas o por personas que carezcan de experiencia y conocimientos, a menos
que se encuentren bajo la supervisión o hayan recibido instrucciones de un responsable de su
seguridad sobre el uso del refrigerador.
• Debido a que las siguientes instrucciones corresponden a diversos modelos, es posible que las
características de su refrigerador dieran ligeramente de las que se describen en este manual.
• Si tiene alguna duda, comuníquese al 1-800-SAMSUNG o encuentre ayuda e información en línea en
www.samsung.com.
• Si el refrigerante sale por los tubos, este podría incendiarse o dañar los ojos. Si hay pérdida de
refrigerante del tubo, manténgalo alejado de las llamas, aparte cualquier material inamable del
producto y ventile la habitación inmediatamente.
ADVERTENCIA
• Se utiliza R-600a como refrigerante. Este producto contiene gas inamable (Refrigerante R-600a),
comuníquese con las autoridades locales para desechar este producto en forma segura.
• Para evitar la creación de una mezcla de gas-aire inamable en caso de una pérdida en el circuito
del refrigerante, el tamaño del lugar en el que se coloca el refrigerador depende de la cantidad
de refrigerante utilizado. El lugar debe tener 35.3 pies³ por cada 8 g de refrigerante R-600a en el
electrodoméstico.
• La ubicación de instalación no debe estar expuesta a la luz solar directa ni cerca de ningún
electrodoméstico o fuente de calor, tales como estufas, hornos u hornillas, radiadores, etc.
• Si coloca dos productos uno junto al otro, por razones de seguridad, asegúrese de utilizar productos
certicados en atmósferas de gas explosivas.
• Nunca debe poner en marcha un electrodoméstico que presente signos de haber sido dañado. Si tiene
alguna inquietud, consulte a su distribuidor.
Información sobre seguridad
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Información sobre seguridad
Símbolos y advertencias de seguridad importantes:
Sírvase seguir todas las instrucciones de seguridad del presente manual. En el presente manual se utilizan
los siguientes símbolos de seguridad.
ADVERTENCIA
Riesgos o prácticas inseguras que pueden causar graves lesiones personales, daños a la propiedad y/o
incluso la muerte.
PRECAUCIÓN
Riesgos o prácticas inseguras que pueden causar lesiones personales leves y/o daños materiales.
NOTA
Información útil que ayuda a los usuarios a comprender u obtener benecios del refrigerador.
Estas señales de advertencia se incluyen aquí para evitar que usted o terceros sufran lesiones.
Sígalas atentamente.
Después de leer esta sección, consérvela en un lugar seguro para referencia futura.
Advertencia sobre la State of California Proposition 65 (solo EE.UU.)
ADVERTENCIA : Este producto contiene productos químicos reconocidos en el estado de California como
capaces de provocar cáncer y defectos de nacimiento u otras afecciones reproductivas.
Señales de advertencia importantes para el transporte y el emplazamiento
ADVERTENCIA
• Al transportar e instalar el electrodoméstico deberá tener cuidado de no dañar ninguna de las piezas
del circuito del refrigerante.
- La pérdida de refrigerante del tubo podría incendiarse o dañar los ojos. Si se detecta una fuga,
manténgalo alejado de las llamas o de posibles fuentes de inamación y ventile durante varios
minutos el ambiente en el que se encuentra la unidad.
- El electrodoméstico contiene una pequeña cantidad de refrigerante de isobutano (R-600a), un
gas natural con alta compatibilidad ambiental, no obstante también inamable. Al transportar e
instalar el electrodoméstico deberá tener cuidado de no dañar ninguna de las piezas del circuito del
refrigerante.
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Información sobre seguridad
Español6
Información sobre seguridad
Advertencias muy importantes para la instalación
ADVERTENCIA
• No instale el refrigerador en un lugar húmedo o donde pueda entrar en contacto con agua.
- El aislamiento deciente de las piezas eléctricas puede provocar una descarga eléctrica o un
incendio.
• No exponga este refrigerador a la luz solar directa ni al calor de estufas, calefactores u otros
electrodomésticos.
• No enchufe varios electrodomésticos en la misma toma múltiple. El refrigerador debe conectarse
siempre a un tomacorriente individual cuyo voltaje nominal coincida con el que se especica en la
placa de voltaje del refrigerador.
- De esta manera se obtiene el mejor desempeño y también se evita que se sobrecarguen los
circuitos del cableado de la casa, lo que podría sobrecalentar los cables y provocar un riesgo de
incendio.
• Si el tomacorriente está ojo, no conecte el enchufe.
- Existe el riesgo de que se produzca una descarga eléctrica o un incendio.
• No utilice un cable de alimentación que esté dañado o gastado en su extensión o en cualquiera de los
extremos.
• No doble excesivamente el cable de alimentación ni coloque objetos pesados sobre él.
• No tire del cable de alimentación ni lo doble excesivamente.
• No retuerza ni amarre el cable de alimentación.
• No coloque el cable de alimentación sobre un objeto metálico; no coloque sobre él ningún objeto
pesado; no lo coloque entre objetos ni lo empuje hacia el espacio que hay detrás del electrodoméstico.
• Al mover el refrigerador, tenga cuidado de no enroscar ni dañar el cable de alimentación.
- Esto podría causar una descarga eléctrica o un incendio.
• Nunca desenchufe el refrigerador jalando el cable de alimentación. Siempre sostenga el enchufe con
rmeza y jale para extraerlo del tomacorriente.
- Los daños al cable pueden provocar un cortocircuito, un incendio o una descarga eléctrica.
• No almacene sustancias explosivas como latas de aerosoles con gases propelentes inamables en este
electrodoméstico.
• No instale este electrodoméstico cerca de calefactores o materiales inamables.
• No instale este electrodoméstico en un lugar donde pueda haber fugas de gas.
- Esto podría causar una descarga eléctrica o un incendio.
• Antes de usarse, el refrigerador debe ubicarse e instalarse de manera apropiada de acuerdo con las
instrucciones de este manual.
• Conecte el enchufe en la posición correcta con el cable colgando hacia abajo.
- Si conecta el enchufe al revés, el cable puede cortarse y provocar un incendio o una descarga
eléctrica.
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Español 7
Información sobre seguridad
• Asegúrese de que el enchufe no esté aplastado ni haya sido dañado por la parte posterior del
refrigerador.
• Mantenga los materiales de empaque fuera del alcance de los niños.
- Existe el riesgo de muerte por asxia si un niño se coloca los materiales de empaque en la cabeza.
• El electrodoméstico debe colocarse de manera tal que se pueda acceder al enchufe después de la
instalación.
- No seguir esta recomendación puede causar una descarga eléctrica o un incendio debido a una fuga
de electricidad.
• No instale este electrodoméstico en un lugar húmedo, engrasado o sucio, o en un sitio con exposición
directa al sol o al agua (lluvia).
- El aislamiento deciente de las piezas eléctricas puede provocar una descarga eléctrica o un
incendio.
• Si ingresaran grandes cantidades de polvo o agua al refrigerador, desenchufe el cable de alimentación
y comuníquese con un Centro de Servicio de Samsung Electronics.
- Si no lo hace, existe el riesgo de que se produzca un incendio.
• No se pare sobre el electrodoméstico ni le coloque objetos encima (tales como ropa, velas o cigarrillos
encendidos, platos, productos químicos, objetos metálicos, etc.).
- Esto podría causar una descarga eléctrica, un incendio, problemas con el producto o lesiones.
• Es necesario quitar toda la película plástica protectora antes de enchufar el producto por primera vez.
• Se deberá vigilar a los niños para asegurarse de que no jueguen con los anillos elásticos utilizados para
el ajuste de la puerta o con las grapas del tubo de agua.
- Existe riesgo de muerte por asxia si un niño se traga un anillo elástico o una grapa del tubo de
agua. Mantenga los anillos elásticos y las grapas del tubo de agua fuera del alcance de los niños.
• El refrigerador debe estar conectado a tierra de manera segura.
- Siempre asegúrese de haber conectado el refrigerador a tierra antes de intentar examinar o reparar
alguna pieza. Las fugas de energía pueden provocar una descarga eléctrica grave.
• Nunca utilice como conexión a tierra tubos de gas, líneas telefónicas ni otras posibles fuentes de
atracción de rayos.
- El refrigerador debe estar conectado a tierra para evitar cualquier fuga de energía o descarga
eléctrica provocada por fugas de corriente del refrigerador.
- La fuga de corriente podría causar descargas eléctricas, incendios, explosiones o problemas con el
producto.
- El uso inapropiado de la conexión a tierra puede traer como consecuencia un riesgo de descarga
eléctrica. Si necesita usar un cable de extensión, use solo uno de tres hilos con un enchufe que
tenga una tercera punta para el polo a tierra; la toma de corriente deberá tener 3 ranuras para
adaptarse al enchufe del electrodoméstico. La potencia indicada en el cable de extensión debe ser
CA 115-120 V, 10 A o superior. Si se utiliza un adaptador de tierra, asegúrese de que el receptáculo
esté conectado correctamente a tierra.
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Información sobre seguridad
Español8
Información sobre seguridad
• Conecte bien el enchufe a la toma de pared. No utilice enchufes o cables de alimentación dañados ni
enchufes de pared ojos.
- Esto podría causar una descarga eléctrica o un incendio.
• Si el cable de alimentación está dañado, solicite su reemplazo de inmediato al fabricante o a uno de los
agentes de servicio técnico.
• Únicamente un técnico calicado o compañía de reparaciones debe estar autorizado para cambiar el
fusible del refrigerador.
- No seguir esta recomendación, podría causar una descarga eléctrica o lesiones.
Precauciones para la instalación
PRECAUCIÓN
• Deje espacio suciente alrededor del refrigerador e instálelo sobre una supercie plana.
- Mantenga libre de obstáculos el espacio de ventilación en el gabinete o la estructura de montaje
del electrodoméstico.
• Una vez que haya instalado el refrigerador y lo haya encendido, permita que funcione durante 2 horas
antes de cargarlo con alimentos.
• Se recomienda que el refrigerador sea instalado por un técnico calicado o una compañía de servicios.
- No seguir esta recomendación puede causar descargas eléctricas, incendios, explosiones, problemas
con el producto o lesiones.
• Sobrecargar una de las puertas puede ocasionar la caída del refrigerador y provocar lesiones
personales.
Advertencias muy importantes para el uso
ADVERTENCIA
• No conecte el enchufe en un tomacorriente con las manos mojadas.
- Esto podría causar una descarga eléctrica.
• No coloque objetos en la parte superior de la unidad.
- Cada vez que abra o cierre la puerta, estos podrían caerse y provocar lesiones personales o daños
materiales.
• No coloque las manos, los pies ni objetos metálicos (tales como palillos chinos, etc.) en la parte inferior
o posterior del refrigerador.
- Esto podría causar una descarga eléctrica o lesiones personales.
- Algunos bordes losos podrían provocar lesiones personales.
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