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Samsung
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RF22R7551DT
Energy manual
1 pgs157.67 Kb0
Installation manual
1 pgs630.42 Kb0
Specifications
2 pgs1.44 Mb0
Table of contents
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Samsung RF22R7551DT Service manual

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Refrigerator
User manual
Free Standing Appliance
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Contents
Contents
Safety information 4
Installation 16
Operations 40
Maintenance 66
English2
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Troubleshooting 79
LIMITED WARRANTY (U.S.A.) 89
Warranty Information (CANADA) 92
Contents
Regulatory Notice 94
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Safety information

Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efciently.

What you need to know about the safety instructions

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless
Safety information
they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
• Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual.
• If you have any question, contact us at 1-800-SAMSUNG or nd help and information online at www.samsung.com.
• Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked ames and move anything ammable away from the product and ventilate the room immediately.
- Failing to do so may result in re or explosion.
• Improper use of the grounding plug can result in a risk of electric shock. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord should be AC 115-120 V, 10 A, or more. If a grounding adapter is used, make sure the receptacle box is fully grounded.
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Important safety symbols and precautions:

Please follow all safety instructions in this manual. This manual uses the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal injury and/or property damage.
NOTE
Useful information that helps users understand or benet from the refrigerator.
These warning signs are here to prevent injury to you and others. Please follow them carefully. After reading this section, keep it in a safe place for future reference.

State of California Proposition 65 Warning

WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
Safety information

Important safety precautions

Warning; Risk of re / ammable materials
WARNING
• R-600a is used as a refrigerant. This product contains ammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.
• In order to avoid the creation of a ammable gas-air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 35.3 ft³ in size for every 8 g of R-600a refrigerant inside the appliance.
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Safety information
• The installation location should not be exposed to direct sunlight and not placed near any electric appliance or heat source, e.g. stove, oven or hob, radiator, etc.
• If you use two products side by side, for safety reason, be sure to use certied products in explosive gas atmospheres.
• Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service
Safety information
agent or similarly qualied persons in order to avoid a hazard.
• The socket must be easily accessible so that the appliance can be quickly disconnected from the supply in an emergency. It must be outside the area of the rear of the appliance.
• Do not store explosive substances such as aerosol cans with a ammable propellant in this appliance.
• New hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
• When positioning the appliance, ensure the supply cord is not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
WARNING
• Fill with potable water only.
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
• Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage compartments of The appliance, unless they are of the type recommended by the manufacturer.
• Connect to potable water supply only.
DANGER
• Risk of child entrapment. Before you throw away your old refrigerator or freezer:
- Take off the doors.
- Leave the shelves in place so that children may not easily climb inside.
This appliance is intended to be used in household and similar applications such as
• staff kitchen areas in shops, ofces and other working environments;
• farm houses and by clients in hotels, motels and other residential type environments;
• bed and breakfast type environments;
• catering and similar non-retail applications.
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Severe warning signs for transportation and site

WARNING
• When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
- Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked ames or potential sources of ignition and air the room in which the appliance is standing for several minutes.
- This appliance contains a small amount of isobutane refrigerant (R-600a), a natural gas with high environmental compatibility that is, however, also ammable.
Safety information
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Safety information

Critical installation warnings

WARNING
• Do not install the refrigerator in a damp location or place where it may come in contact with water.
- Deteriorated insulation on electrical parts may cause an electric shock or re.
• Do not place this refrigerator in direct sunlight or expose it to the heat from stoves,
Safety information
room heaters, or other appliances.
• Do not plug several appliances and the refrigerator into the same multiple power strip. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a re hazard.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock or re.
• Do not use a power cord that has cracks or abrasion damage along its length or at either end.
• Do not bend the power cord excessively or place heavy objects on it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
- This may result in an electric shock or re.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug rmly and pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, re, and/or electric shock.
• Do not install this appliance near a heater or ammable material.
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it.
• Connect the power plug in the proper position with the cord hanging down.
- If you connect the power plug upside down, the wire can get cut off and cause a re or electric shock.
• Make sure that the power plug is not crushed or damaged by the back of the refrigerator.
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• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the packing materials on his or her head.
• The appliance must be positioned so that the plug is accessible after installation.
- Failing to do so may result in an electric shock or re due to electric leakage.
• Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or to water (rain drops).
- Deteriorated insulation on electrical parts may cause an electric shock or re.
• If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with the product, or injury.
• You need to remove all the protective plastic lm before you initially plug the product in.
• Children should be supervised to ensure that they do not play with the snap rings used for door adjustment or the water tube clips.
- There is risk of death by suffocation if a child swallows a snap ring or water tube clip. Keep the snap rings and water tube clips out of children's reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electric shock.
• Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground.
- You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator.
- Current leakage may result in an electric shock, re, explosion, or problems with the product.
• Plug the power plug into the wall socket rmly. Do not use a damaged power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
• Only a qualied technician or service company should be allowed to change the fuse in the refrigerator.
- Failing to do so may result in an electric shock or personal injury.
Safety information
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Safety information

Installation cautions

CAUTION
• Allow sufcient space around the refrigerator and install it on a at surface.
- Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions.
• After you have installed the refrigerator and turned it on, allow the appliance to stand
Safety information
for 2 hours before loading it with food.
• It is strongly recommended you have a qualied technician or service company install the refrigerator.
- Failing to do so may result in an electric shock, re, explosion, problems with the product, or injury.
• Overloading one door may make the refrigerator fall, causing physical injury.

Critical usage warnings

WARNING
• Do not insert the power plug into a wall socket with wet hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and cause personal injury and/or material damage.
• Do not insert hands, feet, or metal objects (such as chopsticks, etc.) into the bottom or the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products stored in the freezer with wet hands.
- This may cause frostbite.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
• Do not keep volatile or ammable objects or substances (benzene, thinner, propane gas, alcohol, ether, LP gas, and other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Children should be supervised to ensure that they do not play with the appliance.
- Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.
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• Do not let children hang on the door or door bins. A serious injury may occur.
• Do not let children go inside the refrigerator. They could become trapped.
• Do not insert your hands into the area under the appliance.
- Any sharp edges may cause personal injury.
• Do not store pharmaceutical products, scientic materials, or temperature sensitive products in the refrigerator.
- Products that require strict temperature controls must not be stored in the refrigerator.
• Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer.
• If you smell smoke, pull out the power plug immediately, and then contact a Samsung Electronics service center.
• If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter the refrigerator.
• Do not allow babies or children to go into a drawer.
- It can cause death from suffocation by entrapment or personal injury.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause personal injury or material damage.
• Do not spray volatile material such as insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also result in an electric shock, re, or problems with the product.
• Never put ngers or any objects into the water dispenser outlet, ice chute, or ice maker bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature such as ammable sprays, ammable objects, dry ice, medicine, or chemicals near or inside the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted candle in the refrigerator to remove bad odors.
- This may result in an electric shock or re.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or puried water).
- Do not ll the tank with tea, juice, or a sports drink. They can damage the refrigerator.
Safety information
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Safety information
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, re, problems with the product, or injury. Do not put a container lled with water on the appliance.
- If spilled, there is a risk of re or electric shock.
• Never stare directly at the UV LED lamp for long periods of time.
- This may result in eye strain due to the ultraviolet rays.
Safety information
• Do not put a fridge shelf into the refrigerator upside down. The shelf stopper will not work.
- The glass shelf could fall and cause personal injury.
• Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.
• If a gas leak is detected, avoid any naked ames or potential sources of ignition, and air the room in which the appliance is standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in an explosion or re.
• Use only the LED Lamps provided by the manufacturer or its service agents.
• Bottles should be stored tightly together so that they do not fall over or out.
• This product is intended only for the storage of food in a domestic environment.
• Never put ngers or any objects into the water dispenser outlet, ice chute, or ice maker bucket.
- This can cause a personal injury or material damage.
• Do not attempt to repair, disassemble, or modify the refrigerator yourself.
- Unauthorized modications can cause safety problems. To reverse an unauthorized modication, we will charge the full cost of parts and labor.
• Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.
• If your refrigerator needs to be repaired or reinstalled, contact your nearest Samsung service center.
- Failing to do so may result in an electric shock, re, problems with the product, or injury.
• If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center.
• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.
- Failing to do so may result in an electric or re hazards.
• Pull the power plug out of the socket before changing the interior lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
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• If you experience difculty changing a non-LED light, contact a Samsung service center.
• If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
• Plug the power plug into the wall socket rmly.
• Do not use a damaged power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or re.

Usage cautions

CAUTION
• Do not re-freeze frozen foods that have thawed completely.
• Use only the ice maker provided with the refrigerator.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the refrigerator as this can obstruct free air circulation in the refrigerator compartment.
- Wrap food up properly or place it in airtight containers before putting it into the refrigerator.
- Please observe maximum storage times and expiration dates of frozen goods.
• Do not put glass containers or bottles or carbonated beverages into the freezer.
- The container may freeze and break, and this may result in injury.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd party on this nished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag, the refrigerator can be over cooled. If a cooling period lasts too long, the water lter may break and cause water leakage.
• If the refrigerator is disconnected from the power supply, you should wait for at least ve minutes before plugging it back in.
• If large amounts of water enter the refrigerator, pull out the power plug and contact a Samsung service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or property damage.
Safety information
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Safety information
• Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or puried water).
- Do not ll the tank with tea, juice, or a sports drink. They can damage the refrigerator.
• If the refrigerator is ooded, shut off the power to the refrigerator and contact your nearest Samsung service center.
- There is a risk of electric shock or re.
Safety information
• Do not keep vegetable oil in your refrigerator’s door bins. The oil can solidify, making it foul-tasting and difcult to use. In addition, the open container can leak and the leaked oil can cause the door bin to crack. After opening an oil container, it is best to keep the container in a cool and shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.

Cleaning cautions

CAUTION
• Do not spray water directly on the inside or outside of the refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove bad odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center.
- Failing to do so may result in an electric shock or re.
• Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades. Do not use a wet or damp cloth when cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator.
- They may damage the surface of the appliance and may cause a re.
• Never put ngers or any objects into the dispenser outlet.
- This can cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the appliance from the wall socket.
- Failing to do so may result in an electric shock or re.
• Use a clean sponge or soft cloth and a mild detergent in warm water to clean the refrigerator.
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• Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, ammable uids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, door and interior liners, and gaskets.
- These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impacts such as bumping or dropping.

Critical disposal warnings

WARNING
• Children trapped inside a refrigerator can hurt themselves or suffocate to death.
• Please dispose of the packaging material from this product in an environmentally friendly manner.
• Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.
• This product contains R-600a, a ammable gas, which is used as the refrigerant. Contact your local authorities regarding safe disposal of this product.
• When disposing of this refrigerator, remove the door/door seals and door latch so that small children or animals cannot become trapped inside. Children should be supervised to ensure that they do not play with the appliance.
- If trapped inside, the child could be injured or suffocate to death.
• Cyclopentane is used in the insulation. The gases in the insulation material require a special disposal procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product.
• Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.
- If a child places a bag over his or her head, the child could suffocate.
Safety information
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Installation

01
02
03
05
04
06
08
09
07
Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it.
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power plug before servicing or replacing parts.

Refrigerator at a glance

The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country.
Type A
Installation
WARNING
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Type B
01
02
05
04
06
08
09
07
Installation
01 Auto Ice Maker 02 1-Step Foldable Shelf
03 Water tank (Auto Water Fill) 04 Main panel (on the FlexZone™ handle)
05 FlexZone™ 06 Freezer
07 Door bins 08 2-Step Foldable Shelf
09 Water lter
* applicable models only
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English 17
Installation
• For energy efciency, keep all shelves, drawers, and baskets in their original positions.
• When closing the door, make sure the vertical hinged section is in the correct position
• If the vertical hinged section is reversed, put it back into the correct position, and then
• Moisture may form at times on the vertical hinged section.
• If you close a door forcefully, the other door may open.
• When a door is opened, the interlock switch automatically disables the auger motor of
• If the internal or external LED lamp is out of order, contact a local Samsung service
• If the door is left open for too long, the top internal LED will blink. This is normal.
Installation
Door bins
Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the gure below to help you position the bins properly.
NOTE
to avoid scratching the other door.
close the door.
the ice maker for safety reasons.
center.
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Step-by-step installation

C
D
E
B
A
STEP 1 Select a site
Select a site that:
• Has a solid, level surface without carpeting or ooring that may obstruct ventilation
• Is away from direct sunlight
• Has adequate room for opening and closing the door
• Is away from any heat sources
• Provides room for maintenance and servicing
• Has a temperature range between 50 °F (10 °C) and 109 °F (43 °C)
CAUTION
• If your refrigerator is equipped with an ice maker, provide extra space at the rear of the refrigerator for the water line connection.
• When you install the refrigerator next to a xed wall, you must provide a minimum clearance of 3 3/4" (95 mm) from the wall to allow the door to swing open.
• Use of an electrical outlet with a ground fault interrupter (GFI) is not recommended.
NOTE
To facilitate moving your refrigerator to its nal location, be sure to measure the width and height of doorways, thresholds, ceilings, stairways, and anything else that needs to be taken into consideration to ensure you can move your refrigerator safely. The following diagram illustrates the exact height and depth (factory specications) of your refrigerator.
Installation
Clearance
See the pictures and table below for space requirements for installation.
Model RF22R* Depth “A” 28 4/8" (724 mm) Width “B” 35 3/4" (908 mm) Height “C” 68 7/8" (1749 mm) Overall Height “D” 70" (1777 mm) Depth “E” 31" (788 mm)
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Installation
01
02 02
04
03
05
08 09
06
07
Installation
Model RF22R*
01 2" (50 mm) 02 125° 03 62 1/8" (1578 mm) 04 13 2/8" (335 mm) 05 24" (610 mm) 06 4 6/8" (122 mm) 07 2 3/8" (61 mm) 08 42 6/8" (1088 mm) 09 44 1/4" (1125 mm)
NOTE
The measurements in the table above may differ slightly from the actual measurements, depending on the measuring and rounding method.
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STEP 2 Flooring
If the refrigerator cannot pass through the entrance due to its size, see STEP 3 Door removal for entrance.
NOTE
To prevent oor damage, make sure the front levelling legs are in the upright position.
• The surface you install the refrigerator on must support a fully loaded refrigerator.
• To protect the oor, put a large piece of cardboard along the path to the refrigerator's nal installation location.
• Once the refrigerator is in its nal position, do not move it unless necessary to protect the oor. If you have to move the refrigerator, place thick paper or cloth such as old carpets along the path of movement.
Installation
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Installation
STEP 3 Door removal for entrance
If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 31 to continue the installation procedure.
Unplug the power cord of the refrigerator before removing the doors.
Tools required (not provided)
Installation
WARNING
Phillips screwdriver Flat-heat screwdriver Socket wrench 3/8" (10 mm)
Pliers Allen wrench 1/4" (5 mm)
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Detach the fridge doors
Left door
1. With the doors closed, use a Phillips head screwdriver to remove the screws (x3) in the top cover.
2. Disconnect the wires and the water tube from the left-side door. Do the following sequentially:
• Decouple the connector.
• While holding down one end of the water line coupler, disconnect the water tube.
CAUTION
Keep the water tube clips out of children’s reach.
Installation
3. Gently draw up the clamp in several
steps. To prevent nger injuries, do not apply a sudden force to the clamp.
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Installation
Installation
4. Pull up the clamp to remove it.
NOTE
Be careful not to drop the clamp on the oor.
5. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge.
NOTE
Be careful not to drop the hinge on the oor.
6. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury.
7. Lay the door down on a at surface.
CAUTION
Please put the door down slowly to prevent scratches.
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Right door
1. Disconnect the wire connectors (x2) on the right door. The position of the connectors differs with the model.
CAUTION
• Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, one of the doors may fall and cause physical injury.
• Make sure the refrigerator is off before disconnecting the connectors.
2. Gently draw up the clamp in several steps. To prevent nger injuries, do not apply a sudden force to the clamp.
Installation
3. Pull up the clamp to remove it.
NOTE
Be careful not to drop the clamp on the oor.
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Installation
Installation
4. Open the door 90 degrees. While
holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge.
NOTE
Be careful not to drop the hinge on the oor.
5. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury.
6. Lay the door down on a at surface.
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To reattach the fridge door
A
01
02
03
B
After you have moved the refrigerator to its nal location, reattach the doors by following the removal instructions in reverse order.
CAUTION
To prevent water leaks from the dispenser, the water line must be fully connected. Make sure both tubes of the water line are inserted fully to the center of transparent coupler (A) or the guidelines (B).
01 Dispenser 02 Center of transparent coupler 03 Guidelines
Detach the FlexZone™ drawer
1. Lift up to remove the FlexZone™ basket.
Installation
2. Remove the wire cover along with the
connector harness using a at-head screwdriver.
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English 27
Installation
Installation
3. Press the locking tab to disconnect the
wire connector.
CAUTION
When relocking the tab, make sure to fully connect the wire connector. Otherwise, the FlexZone™ will not operate.
4. Remove the hex-head bolt on each side of the drawer using a 10 mm socket wrench.
5. Lift up to remove the drawer front of the FlexZone™ from the rail assembly.
CAUTION
• Use caution when removing the rail assembly, which may fall off causing damage to the oor.
• Make sure to put the FlexZone™ drawer in place after removing or mounting the FlexZone™ basket. The FlexZone™ drawer may not open or close if the freezer drawer is not in place.
• Do not store too much food in the FlexZone™ drawer. This prevents the FlexZone™ drawer from closing properly, resulting in frost buildup.
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To reattach the FlexZone™ drawer
After you have moved the refrigerator to its nal location, re-attach the FlexZone™ drawer by following the removal instructions in reverse order.
CAUTION
If the FlexZone™ or the indicator does not operate properly, make sure the connectors are connected properly.
To detach the freezer drawer
1. Push the upper basket to the end, and then pull up to remove.
2. Lift up to remove the door bin.
Installation
3. Then, pull up to remove the lower
basket from the rail assembly.
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Installation
Installation
4. Press down the hooks to unlock the rail
assembly.
5. While holding the upper area of the freezer drawer front, slide the drawer out all the way to remove the freezer drawer from the rail assembly.
CAUTION
• Be careful not to scratch or dent the rail assembly.
• Make sure you mount the freezer baskets in the correct position. Otherwise, the door will not open or close properly, which causes frost to build up.
• Do not store too much food in the freezer drawer. This prevents the freezer drawer from closing properly, resulting in frost buildup.
To reattach the freezer drawer
Once the refrigerator is in or near it's nal location, re-attach the freezer drawer by following the directions in the reverse order of removal.
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STEP 4 Levelling the refrigerator
CAUTION
• When installed, the refrigerator must be leveled on a at, solid oor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury.
• Levelling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
• For safety reasons, adjust the front a little higher than the rear.
Level the refrigerator using the special screws (levellers) on the front legs. Use a at-head screwdriver to turn the levellers.
• To adjust the height of the left side: Insert a at-head screwdriver into the leveller on the left side front leg. Turn the leveller clockwise to raise the left side or turn it counterclockwise to lower.
• To adjust the height of the right side: Insert a at-head screwdriver into the leveller on the right side front leg. Turn the leveller clockwise to raise the right side or turn it counterclockwise to lower.
Installation
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Installation
9
STEP 5 Adjust the door height and the door gap
To adjust the height of a door
Installation
Snap rings
The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm).
1. Check the height difference between the doors, and then lift up and hold the door with the lower height.
2. Insert a suitable-sized snap ring (A) between the door grommet (B) and the hinge as shown.
CAUTION
• Insert only one snap ring. If you insert two or more snap rings, the rings may slip out or make a rubbing noise.
• Keep the snap rings out of children’s reach and keep them for future use.
• Do not raise the door too much. The door can contact and damage the top cover.
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STEP 6 Attach the handles
1
2
3
2
CAUTION
The refrigerator handles must be oriented in the correct direction.
• The fridge handles must be attached so that the holes on each face each other.
• The freezer handle must be attached so that its hole faces downwards.
1. Using a Phillips screwdriver, attach the handle screws to the refrigerator, two for each handle respectively, as shown in the illustration to the left.
Installation
2. To attach the fridge handles to the
refrigerator, rst place the lower side of one handle onto the lower handle screw.
For type B handle: Attach the handle in the following order: (1) bottom, (2) middle, (3) top. Refer to the gure on the left.
NOTE
The design of the right side door handle may differ depending on your model.
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English 33
Installation
Installation
3. Push the handle down, and then place
the upper side of the handle onto the upper handle screw.
4. Insert the supplied wrench into the handle hole, and then turn it clockwise to tighten.
5. Repeat Steps 2 through 4 with the second refrigerator door handle.
6. To attach the freezer handle to the refrigerator, rst place the left side of the freezer handle onto the left handle screw.
7. Push the handle to the left, and then place the right side of the freezer handle onto the right handle screw.
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8. Insert the supplied wrench into the handle hole, and then turn it clockwise to tighten.
Installation
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Installation
A
B
C
A
B
STEP 7 Connect the water dispenser line
A water dispenser with a lter is one of the helpful features on your new refrigerator. To help promote better health, the water lter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that.
The water line also connects to the ice maker. For the ice maker to operate properly, water pressure of 20-125 psi is required.
If the refrigerator is installed in an area with low water pressure (below 20 psi), you can install a booster pump to compensate for the low pressure.
After you have connected the water line, make sure the water storage tank inside the refrigerator is properly lled. To do this, press the water dispenser lever until water runs from the water outlet.
Installation
• Water line installation kits are available at extra cost from your retailer. We
NOTE
recommend using a water line installation kit that contains copper tubing and a 1/4" (6 mm) compression nut.
1. Shut off the main water source.
2. Insert the pipe clamp (B) and the
shutoff valve (C) into the cold water line (A).
3. Connect the water line installation kit (A) to the shutoff valve (B).
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Connect the water supply line to the refrigerator
A
01
02
03 08
04
05
06
07
B
C
There are several items you must purchase to complete this connection. You may nd these items sold as a kit at your local hardware store.
• 1/4" copper tubing
Copper Tubing
• 1/4" compression nut (1 pc)
• Ferrule (2 pc)
Plastic Tubing
• 1/4" plastic tubing Molded end (Bulb)
• 1/4" compression nut (1 pc)
A. Refrigerator B. Household water supply line C. Water Line: must be kept straight.
01 Compression Nut (1/4") (Assembled)
Installation
02 Ferrule (Not supplied) 03 Copper tubing (Not supplied) 04 Plastic Tubing (Assembled) 05 Compression Fitting (Assembled) 06 Molded end (Bulb) 07 Compression nut (B) (1/4") (Not
supplied)
08 Plastic Tubing (A) (Not supplied)
NOTE
If you have to relocate the refrigerator after connecting the water line (C), make sure the joined section of the water line is straight.
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English 37
Installation
1. Connect the household water line to the assembled compression tting.
Installation
• If you use plastic tubing (A), do not use it without the molded end (Bulb).
• Leaving the water line disconnected may cause the water valve to produce a buzzing
2. Tighten the compression nut (B) onto the compression tting. Do not over-tighten the
3. Turn the water on and check for any leakage. If you nd water drops or leakage in
4. Flush 1 gallon of water through the lter before drinking or using the water from
5. After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that
CAUTION
Do not mount the water lter on any part of the refrigerator. This may damage the refrigerator.
- If you are using copper tubing, slip the compression nut (B) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown.
- If you are using plastic tubing (A), insert the molded end (Bulb) of the plastic tubing (A) into the compression tting.
CAUTION
sound over time. If this is the case, make sure that the ice making function is turned “OFF” and do not attempt to use the water dispenser.
compression nut (B).
the connection areas, turn off the main water supply. Check the connections and, if necessary, tighten.
the refrigerator. (Flush approximately 6 minutes.) To ush, press a large glass or cup against the water dispenser lever. Fill the glass, empty it, and then repeat.
period of time, throw out the rst 1 or 2 buckets of ice the ice maker makes to ensure all impurities have been removed from the water line.
NOTE
Only connect the water line to a potable water source.
• If you have to repair or disassemble the water line, cut off 1/4“ of the plastic tubing to make sure you get a snug, leak-free connection.
• You can test the water line quickly using a paper cup. Under normal conditions, the water dispenser can ll a 5 3/4 oz. (170 cc) cup in about 10 seconds.
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STEP 8 Initial settings
1
By completing the following steps, the refrigerator should be fully functioning.
CAUTION
Before installing the refrigerator, make sure to remove the Cover Interlock (1) from the top of the fridge door. Otherwise, injuries may be caused by the ice crushing blade of the ice dispenser.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest setting, and wait for about an hour. Then, the
freezer will be slightly chilled, and the motor should be running smoothly.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready for use.
STEP 9 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from walls and cabinets.
• The refrigerator is level and is sitting rmly on the oor.
• The door opens and closes freely, and the interior light turns on automatically when you open the door.
Installation
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Operations

01
02

01 Home screen

Operations
01 Apps & Widgets
• Tap a desired app or widget to launch it.
• Tap and hold an app or widget to enter Edit mode. A grid appears. In Edit mode, you can drag and drop an app or widget to a new position on the grid. When you move the app or widget to a new grid location, the location turns grey if it is available. If it is not available, it turns red.
• You can add an app or widget that has been removed from the Apps list.
02 Status bar
• Displays the status of various functions. (Refer to the following Icon descriptions table.)
Icon descriptions
Bluetooth ( ) USB ( )
Remote Management
( ) Network ( )
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Indicates Bluetooth connection status. Indicates USB connection status.
NOTE
The refrigerator supports USB memory that is formatted in the FAT32 or exFAT le systems. NTFS is not supported. Be sure to convert NTFS to FAT32 or exFAT before use.
Turns on when Remote Management is enabled and running.
Indicates network connection status in 5 levels (Off, 1-4).
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Software Update ( )
01 02 03 04 05 06
Notication ( ) Cloud sync ( ) Energy Saver ( )

02 Soft buttons

Indicates that the newest version of the refrigerator's software has been downloaded from the server and is ready for installation.
Indicates there is a notication message. Indicates Family Hub is receiving data from the cloud server. Indicates Energy Saver is on.
01 Bixby
- Tap to use Bixby.
02 Task Manager
- Tap to open the Task Manager.
- See the Task Manager section for details.
03 Home
- Tap to open the Home screen.
04 Return
- Tap to return to the previous screen.
05 Notication
- Tap to display the Quick Panel.
06 Hide/Show
- Tap to hide or show Soft buttons.
- The Hide/Show button only appears when an app is active.
Operations
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English 41
Operations

Fridge Manager

To access Fridge Manager, swipe the Home screen to the left, and then tap the Fridge Manager widget.
• The design of the Fridge Manager widget differs with the model.
• On the Fridge Manager widget, the current fridge and freezer temperatures are displayed.
• For detailed settings, tap the widget to open the Fridge Manager.
NOTE
If you tap Buy Filter on the second page of the Fridge Manager widget, you will be directed to the website where you can purchase a water lter.
Operations
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01
02
03
05
04
The Fridge Manager is a graphical representation of your refrigerator. The top half represents the refrigerator compartment, and the bottom half represents the freezer compartment. The temperature or mode settings for each are displayed over each section.
Fridge Manager At a Glance 01 Temperature
Changes the set temperature in the fridge or freezer. You can also turn on and turn off the refrigerator's Power Cool function and the freezer's Power Freeze function.
- Power Freeze speeds up the freezing process at maximum fan speed. The freezer keeps running at full speed for several hours and then returns to the previous temperature.
- To freeze large amounts of food, activate Power Freeze at least 20 hours before putting the food in the freezer.
NOTE
Using Power Freeze increases power consumption. Make sure you turn it off so the freezer returns to its previous temperature if you do not need it any longer.
Operations
02 FlexZone™
The FlexZone™ is a full-width drawer featuring temperature control. It has a temperature sensor that adjusts the amount of cold air allowed into the zone.
• The refrigerator adjusts the temperature in the FlexZone™ according to the selected mode.
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Operations
Wine
Deli
Beverage
Meat
03 Special Features
Operations
04 Fridge Settings
05 External Conditions
Mode Description Examples
Select Wine to keep food fresh for a long time. The temperature of the FlexZone™ will be kept
around 41 °F (5 °C). Select Deli to keep food fresh for a longer time. The temperature of the FlexZone™ will be kept
around 37 °F (3 °C). Select Beverage to keep drinks cold and
refreshing. The temperature of the FlexZone™ will be kept
around 34 °F (1 °C). Select Meat to keep meat or sh fresh for a longer
time. The temperature of the FlexZone™ will be kept
around 30 °F (-1 °C).
View a short explanation of some of the refrigerator's special features.
Change many of the fridge's settings including settings for ice making, the door alarm, and the temperature units (°F or °C). See the next page for details.
Displays the external (ambient) temperature and humidity.
Wine, cocktails, cake, cheese
Pineapples, lemons, biscuits, potatoes
Bottled water, juice, soft drinks, beer
Steaks, cold cuts, bacon, chili dogs
NOTE
The displayed conditions may differ from the actual temperature and humidity.
NOTE
Also displayed is the Ice Off (ice making off) indicator at the top, center. When the indicator displays Ice Off, the refrigerator's ice maker is turned off.
Turns the icemaker on and off. Tap and drag the button to turn on or off. Note that if the ice bucket is full of ice, the
Ice Maker
(applicable models only)
Dispenser Lock
(applicable models only)
English44
refrigerator does not start making ice when you tap and drag this button (turning the Ice Maker on), but displays the Ice Full indicator on the main screen.
If you hold down the dispenser lever for 5 seconds, the Ice Maker Off status changes to Ice Maker On.
Turns the ice and water dispensers on and off. Tap to set Dispenser Lock on or off.
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Door Alarm
Temp. Unit
Water Filter
(applicable models only)
Self Check
Energy Saver
Demand Response
(applicable models only)
Cooling Off
The door alarm sounds if you leave the door open. Tap and drag the button to turn on or off.
Switch the temperature scale between Celsius and Fahrenheit. Touch °F or °C to change the scale. Provides a water lter replacement tutorial and lets you reset
the water lter replacement indicator. Tap to open.
NOTE
• After installing the water lter, tap Water Filter, and then tap Reset. Tapping Reset re-initializes the function that measures the time remaining until the water lter needs to be replaced again.
• If you tap Buy Filter, you will be directed to the website where you can purchase a water lter.
Self Check is a self diagnoses function. Tap to open. Tap Start to run.
Tap and drag this button to turn Energy Saver mode on and off.
The Energy Saver function automatically turns off when power is supplied to the refrigerator. The settings for Energy Saver may differ with the model. If condensation or water drops appear on the doors, turn the Energy Saver mode off.
Works with the Smart Grid energy saving manager. Tap to open. Tap and drag the button to turn on or off. See the Smart Grid section in this manual for more information.
Cooling Off mode (also called Shop mode), is designed for use by retailers when they are displaying refrigerators on the shop oor.
In Cooling Off mode, the refrigerator’s fan motor and lights work normally, but the compressors do not run, and the refrigerator and freezer do not get cold. If Cooling Off is turned on, all cooling controls will turn to OFF on the Fridge Manager.
• To activate Cooling Off, tap Activate > Proceed from Cancel/Proceed.
• To deactivate Cooling Off, tap Deactivate > Proceed from Cancel/Proceed.
Operations
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Operations

Settings

Connections
Operations
Display
Sound
Notications
Prole • You can add, edit, or delete a prole.
Wi-Fi
Network Status
Bluetooth and Speaker
Easy Connection
Display
Clean screen mode
• Turn on or turn off a Wi-Fi connection. The current Wi-Fi network is listed rst in the access point (AP) list.
• Select Network Status to check the status of your network connection.
• When the Speaker mode is on, you can listen to music and media located on your mobile phone or tablet through Family Hub’s speaker.
- Only one connected mobile phone or tablet is listed.
• When the Speaker mode is off, you can search and connect to nearby Bluetooth-enabled devices.
- Up to 4 recently paired Bluetooth devices are listed.
- To add a new device when 4 paired devices are listed, rst unpair a paired device from the device list.
- Available devices are Bluetooth-enabled headsets, headphones, and speakers.
• Easy Connection can be used with Samsung Smartphone apps and allows you to connect your device to the same home Wi-Fi network that your smartphone is connected to.
• You can set the screen brightness, wallpapers, auto wake-up, motion detector, theme, screen timeout, and duration of the screen saver.
• Turn on so you can clean the screen without activating any apps.
• Set the volume and equalizer and turn on or turn off the touch sound.
• You can turn on or turn off Preview of Notication.
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Bixby
Security
Storage
Language and Time
Accessibility
Language
Date and Time
• You can set the functions related to Bixby voice recognition.
• Language and Voice Style : You can choose Bixby's Language and Voice Style.
• Vocie Wake up : You can Play and Stop media using Bixby's Voice wake-up function.
• Wake up Sensitivity : You can set Bixby's voice wake-up sensitivity.
• Multi Device Wake up : You can turn on and turn off Bixby's Multi Device Wake Up function.
- Only the device that is closest to the refrigerator will wake up when Multi Device Wake up is on.
• Voice ID : You can Turn on and Turn Off Voice ID.
• About Bixby : You can check the Bixby Version and related information
• Enable or disable restrictions on Family Hub features and apps.
• You can check the amount of storage used by each app and the amount of storage used by images.
• Select a preferred language. Available languages depend on the sales region.
• Make sure the Auto update function is on with a proper Wi-Fi network connection. Open the fridge door and locate the display reset button on the inner side of the door. Press the button, and then press again to reset the display. The date and time will be synced by the time server.
• You can change the time zone through the Time Zone menu.
• Set to turn the screen reader function for blind and low vision users on or off.
Operations
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Operations
Device information
About Family Hub
Restart and Factory Data Reset
• Make sure the Software Update function is on with a proper Wi-Fi network connection.
• When updates are available, the Update button becomes active. When updates are complete, the refrigerator restarts automatically.
• Legal information displays the Open Source License Agreement. Tap the list item to open the Open Source Announcement.
• Tap the Restart Button to restart the Family Hub LCD.
• Tap the Reset Network Settings button to reset and initialize Wi-Fi and Bluetooth settings.
• Tap the Factory Data Reset button to reset Family Hub's storage memory to the factory default. All currently stored user data will be removed permanently. Data that will be removed includes account information, memos, photos, and user settings.
Operations
Help & Contact Us
Online Manual
Remote Management
Feedback, Questions, Issues
CAUTION
Once factory reset is complete, no user data can be recovered.
• The online manual shows you how to use various menus and apps on the refrigerator directly on the display.
• Use Remote Management to allow a service representative to remotely diagnose problems and provide solutions.
• Remote Management requires a Wi-Fi connection.
• The Remote Management menu does not appear on models that do not support Remote Management.
• Send your feedback, questions and minor issues about Family Hub to Samsung.
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Display reset (applicable models only)

If the display is not working correctly, try resetting the display. This may resolve the problem.
1. Open the right-side fridge door and locate the switch cover on the top right corner of the door.
2. Push up the cover to reveal the power switch.
3. Turn the switch off, and then turn it on again.
4. Reinsert the switch cover. You will hear a click when the cover is in place.
Operations
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Operations

SmartThings

Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”. Download and install the SmartThings app provided by Samsung Electronics to your smart device.
• The SmartThings app is not available for some tablets, iPads, smartphones:
• For improved performance, the SmartThings app is subject to change without notice or
• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or
• Wireless networks may be affected by the surrounding wireless communication
• If your Internet service provider has registered the MAC address of your PC or modem
Operations
• The rewall settings of your network system may prevent your Samsung Smart
• To congure the wireless access point (AP) settings, see the user manual of the AP
• Samsung Smart Refrigerators support both IEEE 802.11 b/g/n (2.4 GHz) and 802.11
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart
NOTE
- That support [Android] OS 6.0 or higher. (mimimum 2 GB RAM Size)
- That support [iOS] 10.0 or higher/iPhone 6 or higher.
discontinued support according to the manufacturer’s policy.
non-standard Wi-Fi authentication protocols are not supported.
environment.
for identication, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance.
Refrigerator from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center or retailer.
(router).
a/n/ac (5 GHz) protocols. (IEEE 802.11 n and 802.11 ac are recommended.)
Refrigerators.
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Samsung account
You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Getting started
Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
If a pop-up appears saying that a new device has been found, tap ADD NOW. If a pop-up doesn't appear, tap the + button, and then select the device you want to
connect from the list of available devices. If your device isn't in the list of available devices, tap Supported Devices, select the device
type (Refrigerator), and then select the specic device model. Follow the instructions in the app to set up your device. Once setup is complete, your
refrigerator will appear as a "card" on your Devices screen.
Refrigerator app
Integrated control
You can monitor and control your refrigerator at home and on the go.
• Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator page.
• Check the operation status or notications related to your refrigerator, and then change options or settings if necessary.
Operations
NOTE
Some options or settings of the refrigerator may not be available for remote control.
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Operations
Monitoring
Functions
Operations
Alarms
Inside Image
Family Hub App Link
Category Item Description
Fridge temperature
Freezer temperature
FlexZone™ settings Displays the settings of the FlexZone™.
Diagnosis
Energy monitoring
Ice making
Power Cool
Power Freeze
Fridge temperature
Freezer temperature
FlexZone You can change the mode of the FlexZone. Abnormally high
temperature
Door opening
Water lter replacement
Displays the desired temperature setting of the fridge.
Displays the desired temperature setting of the freezer.
Detects abnormal operations of the refrigerator.
Checks the accumulated power consumption of the refrigerator for the last 180 days.
You can turn the ice making function on or off, and check the current settings of the function.
You can also check the status and progress of ice making.
You can turn Power Cool on or off, and check the current settings.
You can turn Power Freeze on or off, and check the current settings.
You can change the desired temperate setting of the Fridge.
You can change the desired temperate setting of the Freezer.
This alarm is triggered when the fridge or freezer has abnormally high temperatures.
This alarm is triggered if the fridge door, the freezer drawer, or the FlexZone™ drawer is open for a specic length of time.
This alarm reminds you that the water lter must be replaced.
You can view the inside of the refrigerator and can see if you need to replace food items.
You can connect to the App Store and download the Refrigerator app.
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SMART GRID Function (Demand Response)

When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest.
NOTE
• You can deactivate the SMART GRID (Demand Response) function at any time using the Peak Demand Off function.
• To use the SMART GRID (Demand Response) function, you need a separate contract with your electric utility company.
In addition, to use the Smart Grid (Demand Response) function, you must register for the service with your electric company. The company must have an EMS (Energy Management System) that supports SEP (Smart Energy prole).
Using the SMART GRID (Demand Response) Function
This feature monitors energy prices and demand information from your utility company and sends notications to the refrigerator to run high energy consuming tasks during off­peak times when electricity costs and demand are lower.
If the refrigerator receives a control signal from the utility company, the refrigerator will display the DAL (L3) ~ TALR (L4) levels on the refrigerator display and control the power consumption according to the level.
[Exception condition] The DAL and TALR control signals from a utility company work as long as product performance is maintained.
If the refrigerator receives the SMART GRID (Demand Response) signal (DAL or TALR), the refrigerator will operate in Delay Appliance Load (Display:L3) or Temporary Appliance Load Reduction (Display:L4) mode.
• Delay Appliance Load (L3): The refrigerator responds to a DAL signal by providing a moderate load reduction for the duration of the delay period. This function controls functions that consume a lot of energy such as adjusting the Cooling system, running the defrost cycle, and making ice.
- When the refrigerator operates in DAL (L3) mode, “L3” is displayed on the refrigerator display.
- DAL mode is automatically deactivated after it lasts for the amount of time stipulated by the DAL signal (max. 4.5 hours) or when the Peak Demand Off key is pressed.
Operations
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Operations
• Temporary Appliance Load Reduction (L4): The refrigerator responds to a TALR signal
To check the MAC address
1. Tap the Settings icon on the Home screen.
2. Scroll down to and open About Family Hub.
3. The screen displays (among other things) the Wi-Fi MAC address.
Peak Demand Off (Override mode)
When you want the refrigerator to ignore the SMART GRID (Demand Response) signal from the utility company, you can activate Peak Demand Off (Override mode).
Operations
When you activate Peak Demand Off (Override mode), the refrigerator ignores the SMART GRID (Demand Response) signal and is not controlled by the utility company.
by aggressively reducing the load for a short time period. This function reduces energy consumption by stopping the compressor and controlling the functions that consume a lot of energy such as the defrost cycle and making ice.
- When the refrigerator operates in TALR (L4) mode, “L4” is displayed on the refrigerator display.
- TALR (L4) mode is automatically deactivated after it lasts for the received duration (max. 15 minutes), or when the Peak Demand Off key is pressed. The mode is immediately deactivated and the refrigerator returns to the normal state when the door is opened or closed, or the dispenser is used.
Activating and deactivating Peak Demand Off (Override mode)
1. Tap the 'FridgeManager' Icon on the Home screen.
2. Open the 'Fridge Settings' menu on the bottom of the screen.
3. Open the 'Demand Response' menu.
4. Turn the 'Peak Demand Off (Override mode)' on and off. Tap and drag the button to
activate or deactivate "Demand Off".
NOTE
• Alternatively, you can activate or deactivate Peak Demand Off (Override mode) using the SmartThings app and the Energy Management function. See the next page.
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Using the Energy Management Function
The Energy Management function enables you to control and monitor your Energy Management refrigerator using the SmartThings app for your convenience.
NOTE
• To use the Energy Management refrigerator functions, you have to install the corresponding app rst.
1. Operational Status
- You can check the DR and Peak Demand Off (Override mode) status.
2. Energy Consumption Reporting
- Shows the accumulated power consumption. Power consumption data is updated every 10 minutes.
NOTE
The energy consumption report may differ from the power consumption specications of the product depending on the operating environment and the stored food.
3. Delay Defrost Capability
- The Delay Defrost Capability function saves energy by delaying the defrost operation to a time specied by the user. You can congure the time. and this function will save energy during the specied period in a 24 hour cycle. If the time is not set, the function works with the default time settings. The default time settings are below:
- 6 am to 10 am: 1st. November ~ 30th. April
- 3 pm to 7 pm: 1st. May ~ 31th. October
Operations
To change the time setting for the Delay Defrost Capability
You can change the time setting for the Delay Defrost Capability on the app.
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Operations
Provision for Open Access to the Connected Product Requirements
1. SGIP Open Standards (Smart Energy Prole 2.0 - http://www.csep.org/)
- Energy Consumption Reporting
- Demand Response
2. Samsung OPEN API
- Operational Status, User Settings & Messages
- ICE Maker Status: GET /icemaker/status/vs/0
- Door Open Alarm: GET /doors/vs/0
- DR Status: GET /drlc/vs/0
- Delay Defrost Capability
- Set Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=add
- Get Schedule of the Defrost Delay : GET /defrost/reservation/vs/0
- Delete Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=remove
- Defrost Delay On/OFF: POST /defrost/delay/vs/0
Operations
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Recommendations for voice recognition

For the voice recognition function, there is a built-in microphone on top of the refrigerator’s display. To use the voice recognition function:
• Stand no more than 3 feet (1 meter) from the refrigerator and speak loudly and clearly towards the built-in microphone.
• Speak at a regular pace. Reduce ambient noises, such as noises from a living-room TV.
NOTE
The voice recognition function may not be enabled if you stand more than 3 feet (1 meter) away or if you speak too softly.

Samsung Family Hub

Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung Family Hub”. Download and install the Samsung Family Hub app provided by Samsung Electronics to your smart device.
NOTE
• The Samsung Family Hub app is not available for some tablets, iPads, smartphones:
- That support [Android] OS 6.0 or higher. (mimimum 2 GB RAM Size)
- That support [iOS] 10.0 or higher/iPhone 6 or higher.
• For improved performance, the Samsung Family Hub app is subject to change without notice. Support may be discontinued according to the manufacturer’s policy.
• Wireless networks may be affected by the surrounding wireless communication environment.
• If your Internet service provider has registered the MAC address of your PC or modem for identication, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance.
• The rewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center or retailer.
Operations
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Operations
Samsung account
You are required to register your Samsung account to use the Samsung Family Hub app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
To connect your smartphone and the refrigerator, register your Samsung account in
Settings Prole.
Calendar You can share your schedule with your family. To Do You can create and edit a to-do list. Memo You can create and edit a memo for specic users. Whiteboard You can send White Board contents created on the refrigerator
Gallery You can send photos from your smartphone to the refrigerator. View Inside You can view the inside of the refrigerator and see electronic
Operations
Shopping List You can create and edit a shopping list.
NOTE
Item Description
to your smartphone or vice versa.
labels you created with item-specic storage periods to keep track of item expiration dates.
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Dispenser panel

01 02 03
01 Water / Lock 02 Cubed Ice
03 Crushed Ice
01 Water / Lock (3 sec)
Water
Lock
(Dispenser panel / Dispenser lever)
02 Cubed Ice
Cubed Ice
03 Crushed Ice
Crushed Ice
To dispense chilled water, press Water. The corresponding indicator turns on.
To prevent the use of the dispenser panel buttons and the dispenser lever, press and hold Water for more than 3 seconds.
If you press and hold the button again for more than 3 seconds, the dispenser lock will be deactivated.
When dispenser lock is on, the indicator blinks if any button on the dispenser panel is pressed or the dispenser lever is pressed.
NOTE
The Lock on the dispenser panel does not affect the controls on the main panel. To lock the main panel, use the Control Lock function on the main panel.
Press Cubed Ice to dispense cubed ice. The corresponding indicator turns on.
Press Crushed Ice to dispense crushed ice. The corresponding indicator turns on.
Operations
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Operations
01
02
03
04

Special features

Water tank (Auto Water Fill) (applicable models only)
The Auto Water Fill function lets you cold brew tea in your refrigerator.
To ll the water tank
Operations
01 Lid 02 Sealed mouth 03 Infuser 04 Body
1. Grasp a handle groove of the sealed
mouth, and then pull up to open the lid.
2. Put tea leaves or fruit to your taste into the infuser.
NOTE
If you want to keep the infused water in its initial concentration, turn the Auto Water Fill function off.
3. Enable the Auto Water Fill function on the main panel. Open the left door of the fridge door, and then mount the water tank onto the holder. Push it straight in as shown in the illustration on the left.
4. Close the door. The infuser will start to ll with chilled water a short time later.
CAUTION
Make sure the infuser ts in the water tank holder.
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5. To drink tea, open the door and detach the water tank. Pull it straight out.
CAUTION
• We recommend consuming fruit infused water within 24 hours. After that, the infused water can spoil over time.
• You must clean the water tank after you have consumed the infused water. Also clean the water tank if you haven't used it for a long time.
• To prevent the water tank from tipping over or leaking, make sure the water tank ts in the water tank holder.
Operations
• To prevent the water tank from spilling over or leaking, make sure the sealed mouth is properly inserted.
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Operations
Operations
NOTE
• If the front side (specically marked area) of the water tank has too much moisture, the water tank may not fully ll. Remove the moisture, and then try again.
• Auto Water Fill will stop supplying water to the water tank if the water tank does not ll after a certain amount of time. If this happens, check if the water line is properly connected. Remove and reinsert the water tank, and then try again.
NOTE
• Wipe around the infuser holder if the infuser overows or leaks.
• Water drops off if the rubber cap is opened.
• The Auto Water Fill indicator blinks if there is a leak. In case of a leak, open the rubber cap so that the leaked water drains. The indicator will then turn off. However, if the indicator continues to blink, there might be a system failure. Contact your local Samsung service center.
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Water/Ice dispenser
Using the dispenser, you can dispense water with or without ice. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To
dispense chilled water, press Water on the dispenser panel. Put a water glass under the dispenser, and then push the dispenser lever.
To dispense water with ice
1. With the Ice Maker enabled, press
Cubed Ice or Crushed Ice to select the ice type.
2. Put a water glass under the dispenser, and then push the dispenser lever with the glass. Ice will be dispensed from the dispenser.
3. Press Water to select water.
4. Push the dispenser lever with the
glass. Water will be dispensed from the dispenser.
NOTE
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute. To dispense more water, release and push the lever again.
• Make sure the glass is in line with the dispenser to prevent the dispensed water from spilling out.
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of water.
Ice maker
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy ltered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice:
1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.
2. Dispense the rst 4 to 6 ice cubes into a glass.
3. Wait another 8 hours and dispense another 4 to 6 ice cubes.
4. Then, wait another 16 hours and dispense the rst glass-full of ice.
Operations
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Operations
• If you consume all the ice at once, you must wait 8 hours before dispensing the rst 4
• Ice cubes generated rapidly may look white, which is normal.
Diagnosis
• If the ice making chime rings repeatedly, contact your waterline installer or a local
• Do not press Test repeatedly after the ice tray is lled with ice or water. Water may
Operations
• Do not put food in the ice bucket. The frozen food may damage the ice maker,
• When the refrigerator recovers power after a power failure, the ice bucket may contain
• Do not put ngers or any objects into the dispenser outlet or the ice maker. This can
• When reinserting the ice maker tray, make sure that the tray is properly centered at
NOTE
to 6 cubes. This ensures that the ice bucket is lled with ice properly.
If ice does not dispense, rst check the ice maker.
1. Press Test on the side of the ice maker. You will hear a chime (ding-dong) when you press the button.
2. You will hear another chime if the ice maker is operating properly.
CAUTION
Samsung service center.
overow or ice may jam.
especially when you open or close the door.
a mix of melted and jammed ice cubes, which can prevent the ice maker from working properly. To prevent this, make sure to empty the ice bucket so the ice bucket can rell with fresh, loose ice cubes.
cause physical injury or property damage.
the entrance. Otherwise, the tray can get stuck.
If You Turn the Ice Maker Off
If you press and hold Ice Maker for more than 3 seconds to turn the ice maker off, make sure to remove all ice cubes from the ice bucket. Remaining ice cubes may clump together, making it difcult to remove them.
To remove the ice bucket, see the Ice bucket (applicable models only) section on page 66.
NOTE
• Removal of the ice bucket does not affect the thermal and mechanical performance of the refrigerator.
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Water clouding
Water supplied to the refrigerator ows through a core alkaline lter. During this ltering process, the water pressure of the water increases and the water becomes saturated with oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when dispensed. This is normal and the water will look clear after a few seconds.
FlexZone™ divider
You can change the divider position. To do this, unlock the divider by turning
the divider dial counter clockwise. Then, move the width and height bars as appropriate. When done, turn the dial clockwise to lock the divider.
NOTE
If the divider lock does not function, wipe the bars to remove moisture on them.
Operations
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Maintenance

A

Handling and care

Ice bucket (applicable models only)
If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket.
1. To remove the ice bucket, gently lift it up, and then pull it out slowly while holding the bottom of the bucket with one hand and the side with the other hand.
2. Empty the bucket.
3. When done, put the bucket back into
position. If the bucket does not t in, turn the helix screw 90 degrees, and then try again.
Maintenance
• Do not apply excessive force to the bucket cover. The cover may break.
• Do not forcefully close the door. Water may spill over the ice maker.
• To prevent injury, make sure to clean up any ice or water that has fallen on the oor.
• To prevent accidents or injury, do not let children play with the water dispenser or the ice maker.
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If the ice bucket is not rmly inserted, turn the Helix (A) 90 degrees, and then try again.
CAUTION
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• Do not put your hand or an object into the ice chute. This may cause physical injury or product damage.
• Use only the provided ice bucket. Third-party ice buckets may cause a system failure.
NOTE
• The water pressure required for ice making is between 20 psi and 125 psi (138 and 862 kPa).
• Noise from the the ice maker as it produces ice during the ice making process is normal.
• While the door is open, neither the ice maker nor the water dispenser operates.
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Maintenance
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Maintenance
Auto Water Fill (applicable models only)
1. Grasp a handle groove of the sealed
mouth, and then pull up to remove.
2. Grasp both sides of the sealed mouth, and then lift to remove.
Maintenance
3. While slightly twisting the infuser, pull
it out of the sealed mouth.
4. Clean the infuser with neutral agents and running water. Rinse and dry well.
5. Reassemble the Auto Water Fill in the reverse order of disassembly.
CAUTION
Water pitcher and lid are not dishwasher safe and can deform under high temperatures. Please hand wash as needed.
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Fridge shelves
The appearance of the shelves differs by model.
• To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out.
NOTE
Do not lift up the shelf fully when removing or reinserting the shelf. The rear wall of the fridge room can be dented.
• To reinsert, hold the shelf at an angle so the front is higher than the back, and then insert the top hook into the top shelf notch. Then, lower the shelf and insert the bottom shelf hook into the bottom shelf notch.
CAUTION
• The tempered glass shelves are heavy. Use caution when removing them.
• The shelf must be inserted correctly. Do not insert upside down.
• Glass containers may scratch the surface of glass shelves.
Maintenance
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Maintenance
Foldable shelf
To remove, slide up the front of the shelf so that it folds. Then gently lift up and pull out. To reinsert, place the shelf on the angled frame in the main unit, and then, press down to unfold.
CAUTION
After sliding the foldable shelf in and folding it, the front of the shelf can be removed for your convenience. If you use the shelf without removing the front of the shelf, be aware that it can separate from the rear portion. Take care when handling food items near the shelf.
Recommended foldable shelf location
Maintenance
The foldable shelf folds up from the center, giving you more room for storage.
• Insert the shelf in the right side of the fridge. Left side insertion does not allow the shelf to fold completely.
• To fold, push the front area of the shelf inward so that it folds up from the middle.
CAUTION
Do not lift up quickly or twist the foldable shelf to take out food under it. It may fall off.
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Vegetable shelf
1. Slide out the left-side vegetable drawer.
2. While supporting the vegetable shelf
with one hand, slide it out with the other hand.
NOTE
To use the space that is opened up after removing the foldable shelf, take out the vegetable shelf.
To reinsert, follow the steps above in the reverse order.
Door bins
• To remove the top door bin, hold the front sides of the bin, and then gently lift up to remove.
• To reinsert, insert the door bin slightly above its nal location making sure that the back of the bin is against the door. Hold the rear of the door bin with both hands, and then press down so that it ts snugly.
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Maintenance
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Maintenance
CAUTION
• Do not remove a bin that is lled with food. Empty the bin beforehand.
• Use caution when opening the door if the bottom bin contains larger bottles, which may fall over.
• Do not allow children to play with the bins. Sharp corners of the bin may cause injury.
Maintenance
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Fridge drawers
Vegetable / fruit drawers
FlexZone™ basket
Gently lift up the front of the drawer and slide out.
• We recommend that you remove the door bins before removing the drawer. This is to prevent damage to the door bins.
• To reinsert, insert the drawer into the frame rails and then slide inward.
• To remove, fully open the FlexZone™ drawer. Lift up the FlexZone™ basket, and then pull out with both hands.
• To reinsert, fully open the FlexZone™ drawer. While tilting up the front of the basket, insert the rear of the basket into the rail assembly. Lower the front until the basket is in place.
• If the divider lock does not function, wipe the bars to remove moisture on them.
Maintenance
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Maintenance
Freezer baskets
Upper basket
Lower basket
• To remove, fully slide open the freezer drawer. Push the upper basket to the end, and then pull up to remove.
• To reinsert, align the front wheels of the upper basket with the end of the lower basket. Slide the upper basket to the front.
• To remove, rst remove the upper
basket. Then, tilt up the front of the lower basket to pull out.
• To reinsert, put the basket onto the rail assembly rear side rst.
Maintenance
• Do not twist the basket when removing or reinserting the basket. The basket can be scratched.
• To prevent physical injury, property damage, or suffocation, keep children away from freezer baskets that have been removed.
• Do not remove the divider.
• Put the wheels of the upper basket on the end of the rails of the lower basket. Then, slide the upper basket all the way to the front. Otherwise, the drawer will not open or close properly, which will cause frost to build up.
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CAUTION
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Freezer basket divider
Loosen and remove the screw from the lower side of the divider. Then, pull straight up to remove the divider.
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Maintenance
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Maintenance

Cleaning

Interior and exterior
WARNING
• Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
Ice / Water dispenser
When crushed ice is selected, some residual ice chips may collect in the ice chute. To prevent this, remove the residual ice from the chute using a soft, clean cloth.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing
Maintenance
refrigerator performance and efciency. Use a mild detergent and damp cloth to clean the rubber seals. Then, dry well with a cloth.
Rear panel
Do not remove the rear panel cover. Electric shock may occur.
CAUTION
To keep cords and exposed parts of the rear panel free of dirt, vacuum the panel once or twice a year.
CAUTION
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Replacement

Water lter
WARNING
• Do not use third-party water lters. Use only Samsung-provided or -approved lters.
• Unapproved lters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water lters.
The Filter Reset indicator ( ) turns red to let you know it is time to replace the water lter. Before replacing the lter, make sure the water supply line is shut off.
1. Shut off the water supply line.
2. Turn the knob of the lter cartridge
counter clockwise 90 degrees (1/4 turn). The lter cartridge unlocks.
3. Pull out to remove the cartridge.
- If the water lter is severely contaminated, the cartridge may not be easy to remove. If that is the case, use force to remove the cartridge.
- To prevent water leaks from the lter opening, pull the cartridge straight out while removing it.
4. Insert a new lter cartridge. Use only Samsung-provided or approved lters.
Maintenance
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Maintenance
5. Turn the cartridge knob clockwise to
lock into place.
6. Press and hold Filter Reset on the main panel for 3 seconds to reset the life cycle detector. The Filter Reset indicator ( ) turns off.
7. When you are done replacing the lter, open the water valve and run water through the dispenser for about 7 minutes. This is to remove impurities and air from the water line.
NOTE
• A newly installed lter may cause the water dispenser to spurt water briey. This is because air has entered the waterline.
• The replacement process may cause the water dispenser to drip for a short period of time. If it drips, simply wipe up any water on the oor with a dry towel.
Reverse osmosis water ltration system
The water pressure of the water supply system to a reverse osmosis water ltration system must be between 35 psi and 120 psi (241 kPa and 827 kPa).
The water pressure of the reverse osmosis water ltration system to the refrigerator’s cold water line must be at least 40 psi (276 kPa). If the water pressure is below these specications:
Maintenance
• Check if the sediment lter in the reverse osmosis system is blocked. Replace the lter if necessary.
• Rell the water tank in the reverse osmosis system with water.
• If your refrigerator has a water lter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water lter.
For more information or servicing, contact a licensed plumbing professional.
Ordering a new lter
To purchase a new water lter, contact a local Samsung service center or visit www. samsungparts.com on the web.
LED Lamps
To replace the lamps of the refrigerator, contact a local Samsung service center.
• The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can cause electric shock.
WARNING
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Troubleshooting

Before calling for service, review the symptoms and recommended solutions below. If none of the suggested solutions resolve your problem, please visit our website at www. samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits in which no defects were found.

General

Temperature
Symptom Possible causes Solution
Fridge/freezer does not operate.
Fridge/freezer temperature is warm.
Fridge/freezer is over-cooling.
• Power cord is not plugged in properly.
• Temperature control is not set correctly.
• Refrigerator is located near a heat source or direct sunlight.
• Not enough clearance between refrigerator and nearby walls or cabinets.
• Energy Saver mode is activated.
• The refrigerator is overloaded. Food is blocking the refrigerator vents.
• Temperature control is not set correctly.
• Properly plug in the power cord.
• Set the temperature lower.
• Keep the refrigerator away from direct sunlight or a heat source.
• Make sure there is a gap of at least 2.5 inches (5 cm) between the refrigerator back and sides and any nearby walls or cabinets.
• Deactivate Energy Saver mode.
• Do not overload the refrigerator. Do not allow food to block vents.
• Set the temperature higher.
Troubleshooting
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Troubleshooting
Symptom Possible causes Solution
Interior wall is hot.
Odors
• Refrigerator has heat-proof piping in the interior wall.
• To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure.
Refrigerator has odors.
Frost
Frost around the vents.
Troubleshooting
Frost on interior walls.
Fruits or vegetables are frozen.
Symptom Possible causes Solution
• Spoiled food.
• Food with strong odors.
Symptom Possible causes Solution
• Food is blocking the vents.
• Door is not closed properly.
• Fruits or vegetables are stored in the FlexZone™.
• Clean the refrigerator and remove any spoiled food.
• Make sure strong smelling food is wrapped airtight.
• Make sure no food blocks the refrigerator vents.
• Make sure food does not block the door. Clean the door gasket.
• Do not store most kinds of fruit or vegetables in the FlexZone™.
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Condensation
Symptom Possible causes Solution
• If door is left open, moisture
Condensation forms
enters the refrigerator.
on the interior walls.
• Food with high moisture content.
Water/ice (dispenser models only)
Symptom Possible causes Solution
Water ow is weaker than normal.
Ice maker makes a buzzing sound.
Ice maker does not make ice.
• Water pressure is too low.
• The ice maker function is activated, but the water supply to the refrigerator has not been connected.
• Ice maker has just been installed.
• Freezer temperature is too high.
• Dispenser panel Lock is activated.
• Ice maker is off. • Turn on the ice maker.
• Remove the moisture and do not leave a door open for extended periods of time.
• Make sure food is wrapped airtight.
• Make sure the water pressure is between 20 and 120 psi.
• Press Ice Maker.
• You must wait for 12 hours for the refrigerator to make ice.
• Set the freezer temperature below 0 °F (-18 °C) or -4 °F (-20 °C) in warm ambient air.
• Deactivate dispenser panel Lock.
Troubleshooting
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Troubleshooting
Symptom Possible causes Solution
• Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks).
• Ice bucket is not properly inserted.
Ice does not dispense.
• Water line is not connected properly or water supply is not on.
• If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker.
• Make sure the ice bucket is properly inserted.
• Check if the water line is installed correctly. Check if the water line stop cock is closed.
Water does not dispense.
Troubleshooting
• Water line is not connected properly or water supply is not on.
• Dispenser panel Lock is activated.
• A third-party water lter was installed.
• Water lter indicator turns on or blinks.
• Check if the water line is installed correctly. Check if the water line stop cock is closed.
• Deactivate dispenser panel Lock.
• Use only Samsung-provided or approved lters.
• Unapproved lters may leak and damage the refrigerator.
• Replace the water lter. After replacing, reset the lter indicator sensor.
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Do you hear abnormal sounds from the refrigerator?

Clicking! or Chirping!
Buzzing!
SSSRRR!
Whir!
Before calling for service, review the information below. If you still have questions about sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits related to normal operating sounds in which no defects were found.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a car engine ignition. As the operation stabilizes, the sounds will decrease.
• While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, the fan sound will stop.
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Troubleshooting
Troubleshooting
HiSS!
Bubbling!
Cracking!
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds.
• As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.
Troubleshooting
• For ice maker models: When the water valve opens to ll the ice maker, you may hear a buzzing sound.
• Due to pressure equalizing when you open and close the refrigerator door, you may hear a whooshing sound.
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SmartThings

Symptom Action
Could not nd “SmartThings” in the app market.
The SmartThings app fails to operate.
The SmartThings app is installed but is not connected to my refrigerator.
Could not log into the app.
An error message appears when I try to register my refrigerator.
The SmartThings app is successfully connected to my refrigerator but does not run.
• The SmartThings app is not available for some tablets, iPads, and smartphones:
- That support [Android] OS 6.0 or higher. (mimimum 2 GB RAM Size)
- That support [iOS] 10.0 or higher/iPhone 6 or higher.
• The SmartThings app is available for applicable models only.
• The old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models.
• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
• If you have not connected your refrigerator to the SmartThings App after the app was installed, you must make the connection using the device registration function of the app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s onscreen instructions to create one.
• Easy Connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again.
• Exit and restart the SmartThings app or disconnect and reconnect the router.
• Unplug the power cord of the refrigerator, and then plug it in again after 1 minute.
Troubleshooting
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Troubleshooting

Samsung Family Hub

Symptom Action
Could not nd “Samsung Family Hub” in the app market.
Could not log into the app.
• The Samsung Family Hub app is not available for some tablets, iPads, and smartphones:
- That support [Android] OS 6.0 or higher. (mimimum 2 GB RAM Size)
- That support [iOS] 10.0 or higher/iPhone 6 or higher.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s on­screen instructions to create one.
Troubleshooting
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Smart Grid (applicable models only)

Symptom Action
To use the Smart Grid (Demand Response) and Energy Management functions on your refrigerator, you need the following:
Devices
• A wireless access point (router)
• A Samsung Energy Management-supported refrigerator
What Do I Need to use the Energy Management and Smart Grid functions?
Why isn’t the Energy Management function working normally?
Why isn’t the Delay Defrost Capability working normally?
• A smartphone Registration
• Connect your refrigerator to your home Wi-Fi network.
• Register for the EMS service with your electric company. Your electric company must have an EMS (Energy Management System) supporting SEP (Smart Energy prole).
App
• Download the SmartThings app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps.
• Install and run the SmartThings app on your smartphone.
• Make sure that your home router is operating normally with a proper connection and proper Internet service.
• Make sure that the refrigerator is connected to the AP (router).
Checkpoints
• Connect your smartphone to the router (AP, Access Point), and then check if you can browse the Internet on the smartphone.
• Make sure that your home router is operating normally with a proper connection and proper Internet service.
Troubleshooting
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Troubleshooting
LCD
Symptom Action
• This refrigerator can connect only with the following Samsung Smart TVs J/K/MU6400 series or above launched
Cannot connect to my TV.
The inner view picture looks bulged out or incomplete.
The displayed measurement on the Fridge Manager is not correct.
in 2015~2017; NU7400 series or above launched in 2018; Q60R series or above launched in 2018. Please check the model of your TV before attempting to connect.
• Network connections may suffer temporary interruptions. Turn your TV off, and then try again.
• The edges of the inner view may look bulged out. The bulging is caused by the convex lens of the camera.
• The inner view may be incomplete due to the blind spots on the left and right corners or be screened depending on the layout of food items. Make sure to place food items in the front center.
• The displayed conditions may differ from the actual temperature and humidity.
Troubleshooting
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LIMITED WARRANTY (U.S.A.)

SAMSUNG REFRIGERATOR

LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period of:
One (1) year parts and labor Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor,
Evaporator, Condenser, Drier, and Connecting Tubing) Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
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LIMITED WARRANTY (U.S.A.)
This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modication or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product’s nishes; damage caused by abuse, misuse, pest infestations, accident, re, oods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, uctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from state to state.
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LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, rm, or corporation with respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc. 85 Challenger Road Ridgeeld Park, NJ 07660 1-800-SAMSUNG (726-7864) www.samsung.com/us/support
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Warranty Information (CANADA)

If your refrigerator needs service

Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number if your product is not functioning properly.

Limited Warranty for Original Purchaser

This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred to as SECA) against manufacturing defects in material or workmanship for the following periods:
Labor : 1 year (in-home) Parts : 1 year Inverter Compressor : 10 years (Part only)
SECA further warrants that if this product fails to operate properly within the specied warranty period and the failure is due to improper workmanship or defective material, SECA will repair or replace the product at its option. In-home service is not available in all areas. Contact us to nd out if in-home service is currently available in your area by using the contact information at the back of this warranty.
All warranty repairs or part replacements must be performed by a SECA Authorized Service Center. (To nd the nearest SECA Service Center, call 1-800-SAMSUNG (7267864) or visit our web site at www.samsung.com/ca)

Obligation to the Original Owner

The original dated sales receipt must be retained by the customer and is the only acceptable proof of purchase. It must be presented to a SECA Authorized Service Center at the time service is requested before warranty services are rendered. On all carry-in models, transportation to and from the Authorized Service Center is the responsibility of the customer.
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Exclusions of the Warranty

This warranty does not cover damage due to accident, re, ood, and/or other Acts of God, misuse, incorrect line voltage, improper installation, improper or unauthorized repairs, commercial use, or damage that occurs during shipping. Customer adjustments which are explained in this owners manual are not covered under the terms of this warranty. This warranty will automatically be voided for any unit found with a missing or altered serial number. This warranty is valid only on products purchased and used in Canada.
SAMSUNG CUSTOMER CARE CENTER
Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario L5N 0B9
Canada
1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
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Regulatory Notice

FCC Notice

FCC CAUTION:
Any changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Contains Transmitter Module FCC ID: A3LCCBP730Q This device complies with Part 15 of FCC Rules. Operation is Subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause
undesired operation.
For products available in the US and Canadian markets, only channels 1~11 are available. You cannot select other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet that is on a different circuit than the receiver.
• Consult the dealer or an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and it’s antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
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IC Notice

Contains Transmitter Module IC: 649E-CCBP730Q The term “IC” before the radio certication number only signies that Industry Canada
technical specications were met. Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products available in the US and Canadian markets, only channels 1~11 are available. You cannot select other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and it’s antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
SAVE THESE INSTRUCTIONS
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Model RF22R7551SR
Variant Model
(The symbol “*” can be any alphanumeric character.)
RF22R7551**
Samsung Electronics America, Inc.
Responsible Party - U.S.
Contact Information
85 Challenger Road.
Ridgeeld Park. NJ 07660
Phone: 1-800-SAMSUNG (726-7864)
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
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Memo
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Memo
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Memo
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Scan the QR code* or visit
www.samsung.com/spsn
s
to view our helpful How-to Videos and Live Show
* Requires reader to be installed on your smartphone
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care Center.
Country Contact Center Web Site
U.S.A
- Consumer Electronics
- Mobile Phones
CANADA
1-800-SAMSUNG (726-7864)
1-844-SAM-PAYS (726-7297)
1-800-SAMSUNG (726-7864)
1-844-SAM-PAYS (726-7297)
www.samsung.com/us/support
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
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DA68-03894B-00
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