Samsung Reality GH68-26940A, SCH-U820, Reality User Manual

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User Manual

PORTABLE ALL DIGITAL

MOBILE PHONE

User Manual

Please read this manual before operating your

phone, and keep it for future reference.

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VZW_SCH-U820_Reality_English_UM_DB27_TE_030910_F7

Intellectual Property

All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.

Samsung Telecommunications America (STA), LLC

Headquarters: Customer Care Center: 1301 E. Lookout Drive 1000 Klein Rd. Richardson, TX 75082 Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357)

Internet Address:

http://www.samsungusa.com

2010 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc. and/or its related

entities. Do you have questions about your Samsung Mobile Phone?

For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:

www.samsungtelecom.com/support

GH68-26940A Printed in USA

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Reality™ is a trademark of Samsung Electronics America, Inc. and its related entities. Nuance®, VSuite™, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc., or its

affiliates in the United States and/or other countries. The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered

trademarks and are wholly owned by the Bluetooth SIG. microSD™ and the microSD logo are Trademarks of the SD Card Association.

Open Source Software

Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:

http://www.samsungnetwork.com/Home/opensource

Disclaimer of Warranties; Exclusion of Liability

EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.

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Table of Contents

Section 1: Getting Started .............................................. 4

Understanding this User Manual . . . . . . . . . . . . . . . . . . . . . . . . 4

Activating your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Displaying Your Telephone Number . . . . . . . . . . . . . . . . . . . . . 4

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . 9

Set-Up Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Locking and Unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Section 2: Understanding Your Phone .........................13

Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Back View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Side View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Open View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Extended Home Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Widgets and the Widget Bar . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Event Status Bar and Event Manager . . . . . . . . . . . . . . . . . . . 25

Section 3: Navigation ................................................... 27

Touch Screen Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Keyboard Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Navigation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Menu Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Section 4: Call Functions ............................................. 33

Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Call-In-Progress Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Three-way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Voice Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

TTY Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Section 5: Contacts ...................................................... 40

Adding a New Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Editing a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Adding Pauses or Waits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Finding a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Deleting a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Backup Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Speed Dials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

In Case of Emergency (ICE) . . . . . . . . . . . . . . . . . . . . . . . . . . 46

My Name Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

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Section 6: Entering Text ............................................... 48

Entering Text Using the QWERTY Keyboard . . . . . . . . . . . . . . 48

Entering Text using the Touch Screen . . . . . . . . . . . . . . . . . . 49

Section 7: Messaging ................................................... 52

Types of Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Creating and Sending Text Messages . . . . . . . . . . . . . . . . . . . 52

Creating and Sending Picture Messages . . . . . . . . . . . . . . . . 53

Creating and Sending Video Messages . . . . . . . . . . . . . . . . . . 55

Creating and Sending Voice Messages . . . . . . . . . . . . . . . . . . 56

Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Viewing Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Viewing Picture, Video or Voice Messages . . . . . . . . . . . . . . . 58

Quick Reply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Message Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Visual Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Mobile IM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Message Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Erase Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Section 8: Settings & Tools .......................................... 66

My Verizon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Bluetooth Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Sounds Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Touch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

USB Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Phone Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Set-Up Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Section 9: Media Center ............................................... 86

Music & Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Picture & Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Browse & Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Extras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Section 10: Music ........................................................ 92

V CAST Music with Rhapsody . . . . . . . . . . . . . . . . . . . . . . . . 92

Music Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Section 11: Pictures and Video .................................... 99

Using the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

My Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Using the Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

My Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

V CAST Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

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Section 12: Tools, Applications and Widgets ............ 109

Voice Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Stop Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Sketch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

USB Mass Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

File Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Device Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

VZ Navigator

® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Section 13: Web and Social Networking Applications 117

Bing Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Facebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Twitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

MySpace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Photobucket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

WeatherBug . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Section 14: Health and Safety Information ...............125

Health and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . 125

Please Note the Following Information When

Using Your Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Samsung Mobile Products and Recycling . . . . . . . . . . . . . . . 127

UL Certified Travel Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Consumer Information on Wireless Phones . . . . . . . . . . . . . . 127

Road Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Responsible Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Using Your Phone Near Other Electronic Devices . . . . . . . . . 136

FCC Hearing-Aid Compatibility (HAC) Regulations

for Wireless Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Potentially Explosive Environments . . . . . . . . . . . . . . . . . . . . 139

Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

FCC Notice and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Other Important Safety Information . . . . . . . . . . . . . . . . . . . . 140

Product Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Availability of Various Features/Ring Tones . . . . . . . . . . . . . . 142

Battery Standby and Talk Time . . . . . . . . . . . . . . . . . . . . . . . 142

Battery Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Section 15: Warranty Information ............................. 145

Standard Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 145

End User License Agreement for Software . . . . . . . . . . . . . . 148

Index ............................................................................ 153

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Getting Started 4

Section 1: Getting Started

This section allows you to quickly start using your phone by installing and charging the battery, activating your service, setting up your voicemail, contacting customer support.

Understanding this User Manual

The chapters of this manual generally follow the same order as the menus and sub-menus in your phone. A robust index for quick reference to features begins on page 153.

Also included is important safety information that you should know before using your phone. Most of this information is near the back of the guide, beginning on page 125.

Notes and Tips

Throughout this guide are icons and text that are set apart from the rest. These are intended to point out important information, quick methods for activating features, to define terms, and more. The definitions for these methods are as follows:

•

Note

: Explains alternative options within the current feature, menu, or

sub-menu.

•

Tip

: Provides quick or innovative methods for performing functions

related to the subject at hand.

•

Important!

: Points out information about the current feature that could

affect performance, or even damage your phone.

Note:

All screen images in this manual are simulated. Actual displays may vary. Instructions to perform tasks in this manual may change depending on the software version on your phone.

Note:

Unless otherwise specified, all instructions to perform tasks in this manual assume that you are starting from a Home screen. To get to a Home screen, you may need to unlock the phone or display. For more information, see “Locking and Unlocking” on page 10.

Activating your Phone

If you purchased your phone at a Verizon Wireless store, it is activated and ready to use. If received a new phone by mail, it may need to be activated before you can use it.

To activate your phone, choose from the following:

•

Visit a Verizon Wireless store

•

Contact Verizon Wireless customer support.

•

Visit www.verizonwireless.com to manage your account online.

Displaying Your Telephone Number

My Number

displays the ten-digit telephone number assigned to

your phone.

• From a Home screen, touch

➔

Settings & Tools

➔

Phone Info

➔

My Number

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Battery

Your phone is powered by a rechargeable, standard Li-Ion battery, and comes with a wall charger for charging.

Note:

The battery comes partially charged. You must fully charge the battery before using your phone for the first time. A fully discharged battery requires up to 4 hours of charge time.

After the first charge, you can use the phone while charging.

Warning!:

Use only Samsung-approved charging devices and batteries. Samsung accessories are designed to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.

Battery Indicator

The battery icon in the upper-right corner of the display shows battery power level, with four bars indicating a full charge. Two to three minutes before the battery becomes too low to operate, a blinking empty battery icon appears and a tone sounds. If you continue to operate the phone without charging, it will shut down.

Battery Cover

Your phone has a removable battery cover, covering the battery and a tab for attaching a strap.

Removing the Cover

䊳

Grasp the phone with both hands. Pull up on the slot provided,

while lifting the cover up and off the phone.

Installing the Cover

䊳

Align the cover and press it firmly into place, being sure it snaps into place at the corners.

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Getting Started 6

Installing the Batter y

1. Remove the battery cover. For more information, see

“Battery Cover” on page 5.

2. Insert the top end of the battery into the phone housing,

aligning the gold contacts on the top of the battery with the

gold contacts on the phone. Push down on the bottom of the battery until it snaps into place.

3. Snap the battery cover back into place.

Removing the Battery

1. Remove the battery cover. For more information, refer to

“Battery Cover” on page 5.

2. Grasp the bottom of the battery using the slots provided,

then lift the battery up and out of the phone.

3. Snap the battery cover back into place.

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Charging the Battery

Note:

The battery comes partially charged. You must fully charge the battery before using your phone for the first time. A fully discharged battery requires up to 4 hours of charge time.

After the first charge, you can use the phone while charging.

1. Connect the USB cable to the charging head.

2. Insert the USB cable into the phone’s power/accessory

port.

3. Plug the charging head into a standard AC power outlet.

4. When the charging is complete, the indicator on the

charging head turns green. Unplug the charger from the

power outlet and remove the USB cable from the phone.

Warning!:

Use only Samsung-approved charging accessories to charge your phone. Improper handling of the power/accesory port, as well as the use of a non-approved charger, may cause damage to your phone and void the warranty.

Charging Head

USB Cable

Correct

Incorrect

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Getting Started 8

Non-Supported Batteries

Samsung handsets do not support the use of a non-approved battery.

Important!:

Using a non-supported battery may damage your phone.

When using a non-supported battery, you will hear a series of beeps and you will see a warning message that indicates:

“

NON-SUPPORTED BATTERY. SEE USER GUIDE.

”

If you receive this warning, battery charging has been disabled.

Samsung charging accessories, such as the travel adapter and cigarette lighter adapter, will only charge a Samsung-approved battery.

Note:

When using a non-supported battery the phone can only be used for the duration of the life of the battery. The non-supported battery cannot be charged.

Attaching a Strap

You can attach an optional strap (not included) to your phone.

1. Remove the battery cover. See “Battery Cover” on page 5.

2. Slide the loop of the strap into the slot and over the tab to

secure it.

3. Install the battery cover.

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Turning Your Phone On and Off

䊳

Press and hold the

End/Power

key to turn the phone’s power on or off.

While powering on, the phone connects with the home

network, then displays the Home screen and active alerts.

Set-Up Wizard

The Set-Up Wizard helps you set 9 basic parameters to get started using your phone quickly.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Set-Up Wizard

2. Follow instructions on the screen to set preferences:

• Call Sound

: Choose how incoming calls are announced.

• Ringtone

: (Available when Ringtone Only or Ring and Vibrate are

selected for Call Sound.) Select a ringtone for incoming calls.

• Vibrate Level

: Set a vibration level for touch screen feedback.

• Tone Level

: Set a level for touch screen tone feedback.

• Feedback Tone

: Set a tone for touch screen feedback.

• Wallpaper

: Choose an image for the home screen.

• Menu Font

: Set the size of menu displays.

• Dial Font:

Select the size of Dialer fonts.

•Main Clock

: Choose a style for the main clock.

Touch

to move to the next setting. You can skip any

setting by touching

Next.

Touch

Done

when finished.

3. Touch to return to the menu.

End/Power key

u820.book Page 9 Tuesday, March 9, 2010 6:52 PM

Getting Started 10

Locking and Unlocking

Your phone offers two lock functions: locking the display, or locking the phone. Because this is a touch screen phone, locking the display prevents unintentional key presses and can minimize unnecessary battery drainage. Locking the phone can prevent unauthorized access to the information on your phone, while allowing access to the Dialer for call functions.

Locking and unlocking the phone

You can lock the phone to prevent unauthorized access to information on the phone, but allow dialing with the Dialer. Locking and unlocking requires the Lock Code.

Locking the phone:

1. From a Home screen, touch

➔

Settings &

Tools

➔

Phone Settings ➔ Security

. Enter the lock code when prompted. The default lock code

is the last four digits of your telephone number.

2. Touch

Lock Phone Now

. The Home screen displays.

Unlocking the phone:

䊳

Touch

Unlock

and enter the lock code at the prompt.

Note:

You may choose to lock the phone automatically when powered on. For more information, see “Phone Lock Setting” on page 78.

Locking and unlocking the display

By default, the display locks when the backlight goes off. To change this setting, see see “Touch Settings” on page 75.

Locking the display:

䊳

Press the

Lock

key on the left side of the phone.

Unlocking the display

1. Press the

Lock

key once to wake up the display.

Note:

You can change the settings to allow you to press any key to activate the backlight. For more information, see “Unlock Screen” on page 75.

2. Starting at the edge of the display, drag your finger across

the display in any direction. The lock screen animates and

clears from the display.

Drag screen to unlock

u820.book Page 10 Tuesday, March 9, 2010 6:52 PM

Voicemail

All unanswered calls to your phone are sent to voicemail, even if your phone is turned off, so you’ll want to set up your voicemail and personal greeting as soon as you activate your phone.

Setting up Voicemail

1. From a Home screen, touch

Dialer

2. Touch and hold .

– or –

Touch , then press

Send

3. Follow the automated instructions to set up your new

password and record a greeting.

Checking Voicemail

1. From a Home screen, touch

Dialer

2. Touch and hold .

– or –

Touch , then press

Send

3. Enter your password, then touch .

4. Follow the recorded prompts to listen to messages and

manage your voicemail.

Tip:

You can also access voice mail by dialing your phone number from any touch-tone phone.

Memory Card

Your phone supports the use of an optional, removable microSD™ memory card of up to 16GB capacity. You can store music or pictures you download or transfer to your phone, and other files, on the memory card.

Note:

You can only store music files that you own (from a CD or purchased with V CAST Music with Rhapsody) on a memory card.

Installing the Memory Card

1. Pull the microSD card cover out and turn it to expose the

card slot.

2. Push the microSD card into the slot until it locks into place.

u820.book Page 11 Tuesday, March 9, 2010 6:52 PM

Getting Started 12

Removing the Memor y Card

1. Pull the microSD card cover out and turn to expose the

card slot.

2. Push in on the memory card to release the lock and

remove memory card from the memory card slot.

Formatting the memory card

Formatting erases any content on the memory card, and prepares it for use with your phone.

Warning!:

Repeated formatting will shorten the life of the memory card.

Formatting a microSD Card using your Phone

1. From a Home screen, touch

➔

Settings &

Tools

➔

Memory

➔

Card Memory

2. Touch

Format Card

At the

Format Card?

prompt, touch

Yes

Formatting a microSD Card using your PC

For best playback of songs stored to the microSD memory card, use the PC file system FAT32.

Consult your PC and/or memory card reader documentation for information about formatting memory cards.

u820.book Page 12 Tuesday, March 9, 2010 6:52 PM

Section 2: Understanding Your Phone

This section outlines key features of your phone. It also displays the screen and the icons that are displayed on the phone.

Features of Your Phone

•

Full color 3-inch WQVGA Touch Screen

•

Slide-out QWERTY keyboard

•

High Speed Data (EVDO 1x - Rev 0 Capable Technology)

•

Motion Detection

•

Global Positioning (GPS) Technology with VZ Navigator

•

V CAST Music with Rhapsody® (Subscription, Wireless & PC

Downloads)

•

V CAST Videos

•

Social Networking through the Communities application

•

Messaging Services

–

Standard and Enhanced Text Messaging

–

Picture Messaging

–

Video Messaging

–

Threaded message display, by contact

–

Voicemail

–

Email Messaging, including mobile and corporate Email

–

Mobile Instant Messenger (IM)

•

Personal Tools, including Calculator, Calendar, Alarm Clock, Stop

Watch, World Clock, Notepad and Sketch Pad

•

Full HTML Browser

•

3.2 Megapixel CMOS Camera and Camcorder with Night Shot Mode

•

Advanced Nuance® Voice Recognition technology, for no-training voice

commands for dialing and other features

•

Speakerphone

•

microSD™ Memory Card Slot (up to 16GB capacity)

•

Advanced photo features and functionalities (photo river, photo editor,

dynamic canvas, panoramic photos)

•

Device Search

•

File Viewer

•

Bluetooth® 2.1 + EDR Wireless Technology. For more information, see

“Bluetooth Menu”

on page 68.

u820.book Page 13 Tuesday, March 9, 2010 6:52 PM

Understanding Your Phone 14

Front View of Your Phone

Functions

LCD Touch Screen

: Displays all the information needed to

operate your phone.

Send key

: Press to answer an incoming call or to dial a

number. From Idle mode, press to open All Calls.

Clear key

: Press to return to the previous screen. Press and

hold to return to the Home screen.

Earpiece

: Allows you to hear callers.

End/Power key

: Press and hold to power the phone On or Off. Press to end a call or to end any application from any

menu, sub-menu or options menu.

Microphone

: Allows the other caller to hear you clearly

when you are speaking to them.

u820.book Page 14 Tuesday, March 9, 2010 6:52 PM

Back View of Your Phone

Features

Mirror

: Use to position camera when taking self-portraits

with the Camera.

Speaker

: Music, ringtones and sounds play through the

speaker.

3.5 mm Headset Jack

: Plug in standard music headphones

(for listening to music only) or an optional headset for safe and convenient conversations.

Camera/Camcorder Lens

: The lens of the built-in camera/

camcorder.

u820.book Page 15 Tuesday, March 9, 2010 6:52 PM

Understanding Your Phone 16

Side View of Your Phone

Strap attachment

: Attach a strap (not included).

USB Power/Accessory Port

: Plug in the USB cable for

charging or to sync music.

Volume key

: In idle mode, press to adjust master volume, or press and hold to activate Sound Off/Normal mode.

Press to adjust voice volume during calls, adjust audio

volume, or mute an incoming call ringer. When browsing web with music playing, press to bring up Music Player.

Lock key

: Locks/unlocks display. Press to lock display.

When backlight is off, press once to activate backlight, or

press and hold to unlock the display in one step.

Memory Card Slot

: Insert an optional microSD™ memory

card to add additional memory and storage capacity.

Voice Commands key

: From idle mode, press to activate

Voice Commands feature.

Speakerphone/Zoom key

: Press to activate speakerphone.

In Browser, press to increase and decrease size of web content, or in zoom mode when viewing a picture in My

Pictures.

Camera/Camcorder key

: Press to activate the camera, or

press and hold to activate the camcorder.

u820.book Page 16 Tuesday, March 9, 2010 6:52 PM

Open View of Your Phone

This touch screen phone also offers the convenience of a slideout QWERTY keyboard. To access the keyboard, rotate the phone and slide the phone open.

When you slide the phone open, the display automatically rotates from portrait mode to landscape mode.

QWERTY Keyboard Features

Function key

: Press to toggle access to the orange symbols

on the QWERTY keyboard.

Shift/Message key

: Toggles the case for alphabet

characters, between mixed case, uppercase and

lowercase. From a Home screen, press to open a new Text Message.

Space key

: Add spaces between words and characters.

Press Function + Space to choose Smileys.

Directional keys

: Navigate through phone menus and

screens.

OK key

: When navigating through a menu or screen, press to accept the highlighted choice, or to select Go when

surfing the web.

Return key

: Press to perform a highlighted function in a

menu or submenu. Press to go to the next line when

entering text.

Backspace key

: Delete characters from the display when entering text, or go back when surfing the web or viewing

pictures.

3 4

u820.book Page 17 Tuesday, March 9, 2010 6:52 PM

Understanding Your Phone 18

Home Screen

The Home screen is your starting point for using the features of your phone. You can customize home screens by placing Widgets and changing wallpaper.

Understanding the Home Screen

Widget Bar and Tab

: Touch the Widget Bar Tab to open and

close Widget Bar, for access to widgets.

Dialer

button: Opens the

Dialer

keypad.

Contacts

button: Opens

Contacts

Message

button: Opens

Messaging

button: Launches the

Event Status Bar

: Icons light up to indicate recent events or

status changes. Touch icons to access the Event Manager

screen. See “Event Status Bar and Event Manager” on page 25.

ERI banner

: Indicates current network, if ERI Banner is

enabled. For more information, see “ERI Banner” on

page 73.

Annunciator Line

: Icons indicate network status, battery

power, signal strength, connection type and more. You can view a list of all icons used on your phone in the Icon

Glossary; for more information see “Phone Info” on

page 85.

3 4

u820.book Page 18 Tuesday, March 9, 2010 6:52 PM

Extended Home Screens

The home screen extends beyond the display width to provide more space for adding widgets.

Slide your finger horizontally across the screen to scroll to the left or right side of the extended home screen.

The wallpaper is different on each home screen to aid you in navigation, and you can use your own pictures as wallpaper.

The indicator at the top of the screen shows the current screen.

Customizing Home Screens

Home screens can be customized to fit your needs by docking widget(s) on the home screen, and by selecting wallpaper.

Docking and Placing Widgets

For more information, see “Widgets and the Widget Bar” on page 20.

Moving Widgets

To move a widget on the home screen, touch and hold the widget until it responds, then drag it to a new area of the home screen.

Changing the Home Screen Wallpaper

1. From a home screen, display the Widget Bar by tapping the

Widget Bar tab, then tap the

My Pictures

widget . Use

the left or right triangle to scroll through images stored on

your phone or optional installed memory card.

2. Tap

Get New

to launch the Get New Pictures application to

download new images.

3. Tap

Set

to use the displayed image as the new wallpaper

for the current screen.

Note:

You can also set the Wallpaper in

Settings

. For more information, refer

to “Wallpaper” on page 74.

u820.book Page 19 Tuesday, March 9, 2010 6:52 PM

Understanding Your Phone 20

Widgets and the Widget Bar

Widgets are links to applications, tools or features, which can be docked in the Widget Bar, or on a Home screen. For a list of widgets, see “Widgets” on page 21.

The Widget Bar, located at the left of the home screen:

•

Provides quick access to widgets.

•

Keeps widgets organized and always accessible.

•

Maximizes available display space.

Tip:

You can move the Widget Bar tab: with the Widget Bar closed, touch and hold the tab and drag up or down.

Accessing the Widget Bar

䊳

access the Widget Bar

, tap the Widget Bar tab.

䊳

close the Widget Bar

, tap the Widget Bar tab.

Widget Bar Navigation

Use your fingertip to flick up and down on the Widget Bar to scroll through the widgets.

Docking and Placing Widgets

You can customize the Widget Bar and home screens by docking widgets in the Widget Bar, or placing widgets on a home screen.

䊳

place a widget

on a Home screen, touch and hold the widget

in the Widget Bar, then drag it to the Home screen.

䊳

dock a widget

from a home screen to the Widget Bar, touch

and hold the widget until it responds and the Widget Bar tab displays , then drag the widget to the Widget Bar.

䊳

reset widgets

on the current home screen, open the Widget Bar, then shake the phone 3 times. You can feel the feedback

as all widgets dock in the Widget Bar automatically.

Note:

Some widgets are launched directly from the Widget Bar, while some launch from a Home screen. For more information about Widget properties, see “Widgets” on page 21.

Widget Bar

tab

Widget Bar

u820.book Page 20 Tuesday, March 9, 2010 6:52 PM

Customizing the Widget Bar

Widgets settings allow you to select widgets for display in the Widget Bar, making the widgets available for use from the Widget Bar, or for placing on a home screen. You can also change the order the widgets display in the Widget Bar.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Display Settings ➔ Widgets

– or –

Tap the

Widget Bar

, then tap

Widgets Settings

2. To select a widget for display in the Widget Bar, touch the

widget icon. When a widget is selected, it displays in color;

when the widget is available for selection its display is in black and white.

3. To change the order of widgets in the Widget Bar, touch

and hold the widget icon and drag it to a new position in

the widget list.

Widgets

Alarm Clock

: Launches Alarm Clock. When placed on a Home screen, shows upcoming alarms. See “Alarm Clock” on page 111.

Bing Search

: Launches Bing. For more information,

see “Bing Search” on page 117.

Birthday

: Place on a home screen to display alerts for upcoming birthdays, based on contacts’ Birthday field.

Bluetooth

: Accesses the Bluetooth features of your phone, directly from Widget Bar or when placed on a Home screen. For more information, For more information, refer to “Bluetooth Menu” on page 68.

Calculator

: Launches the calculator from the Widget Bar, or can be placed on a Home screen. For more information, see “Calculator” on page 109.

Calendar

: Launches the Calendar from the Widget Bar, or place on a Home screen. For more information, see “Calendar” on page 110.

Clock

: Displays the current day, date and time, in the Widget Bar. Place on a Home screen to display the current day, date and time. To change the clock format, see “Clock Format” on page 74.

u820.book Page 21 Tuesday, March 9, 2010 6:52 PM

Understanding Your Phone 22

Communities

: Upload photos or videos, or post a status update, to your favorite social networking sites such as Facebook, Flickr, MySpace and Photobucket. For more information, see “Communities” on page 123.

Date

: Displays the current day and date in the

Widget Bar, and when placed on a Home screen.

Device Search

: Search your phone for information, applications or features. Launches from the Widget Bar, or when placed on a Home screen. For more information, see “Device Search” on page 115.

Dice

: Launches the Dice game directly from the

Widget Bar, or can be placed on a Home screen.

Facebook

: Launches Facebook in Browser.

Games

: Accesses Games, including Dice and any

games you’ve downloaded.

Mini Music Player

: Place on a home screen to display current track title and control playback of songs. Touch to launch Music Player. For more information, see “Music Player” on page 94.

My Favorites

: Provides quick access to up to 12 favorite contacts, plus one-touch dialing or message options. For more information, see “Favorites” on page 45.

My Pictures

: Change the wallpaper on the current Home screen. For more information, see “Changing the Home Screen Wallpaper” on page 19.

My Shortcuts

: Place on a Home screen to access up to 12 shortcuts to favorite applications. For more information, see “Set My Shortcuts” on page 76.

My Verizon

: Launches a Verizon Wireless mobile

web site, to check your account details and status

MySpace

: Launches MySpace in Browser.

Notepad

: Launches Notepad, directly from the Widget Bar, or can be placed on a Home screen. For more information, see “Notepad” on page 112.

Personal Banner

: Place on a Home screen to display a custom banner. For more information, see “Banner” on page 73.

u820.book Page 22 Tuesday, March 9, 2010 6:52 PM

The

is the starting point for launching applications and

features. To access the menu:

䊳

From a Home screen, touch

Touch an item to open the application, feature or menu.

Customizing the Menu

You can customize the Menu by adding or rearranging icons to your favorite applications.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Display Settings

➔

Main Menu Settings

2. To replace an item, touch the

item, then choose another item

to replace it.

3. To rearrange items, touch and

hold an item, then drag it to a

new location.

4. Touch

Reset

to return items to

their default locations.

5. Touch

Done

to save your

changes.

Photobucket

: Launches Photobucket in Browser.

Sketch Pad

: Launches Sketch Pad, directly from the Widget Bar, or when placed on a Home screen. For more information, see “Sketch Pad” on page 113.

Tutor ia l

: Launches a Tutorial, with instructions and tips for using your phone. Touch to launch from Widget Bar, or place on a Home screen.

Twitter

: Launches Twitter in Browser.

WeatherBug

: Launches WeatherBug in Browser.

YouTube

: Launches YouTube in Browser.

Widget Settings

: Choose widgets for display on the Widget Bar. For more information, see “Customizing the Widget Bar” on page 21.

Tutorial

u820.book Page 23 Tuesday, March 9, 2010 6:52 PM

Understanding Your Phone 24

Menu Items

Default

These items appear on the Menu by default.

Optional

You can customize the Menu to include these optional items:

My Verizon

: Launches a Verizon Wireless mobile web

site, to check your account details and status.

Messaging

: Opens the Messaging menu. For more

information, see “Messaging” on page 52.

Contacts

: Opens the Contacts menu. For more

information, see “Contacts” on page 40.

Recent Calls

: Opens the Recent Calls menu. For more

information, see “Recent Calls” on page 36.

Media Center

: Opens the Media Center menu. For

more information, see “Media Center” on page 86.

My Music

: Launches Music Player. For more

information, see “Music Player” on page 94.

Browser

: Launches the Browser. For more

information, see “Browser” on page 90.

Calendar

: Launches the Calendar. For more

information, see “Calendar” on page 110.

: Opens the Email menu. For more information,

see “Email” on page 62.

VZ Navigator

: Launches VZ Navigator®. For more

information, see “VZ Navigator®” on page 116.

Bing Search

: Launches Bing. For more information,

see “Bing Search” on page 117.

Settings & Tools

: Opens Settings & Tools. For more

information, see “Settings & Tools” on page 66.

Alarm Clock

: Launches Alarm Clock. see “Alarm

Clock” on page 111.

Bluetooth Menu

: Opens the Bluetooth Menu. For more

information, see “Bluetooth Menu” on page 68.

u820.book Page 24 Tuesday, March 9, 2010 6:52 PM

Event Status Bar and Event Manager

The Event Status Bar appears on the Home screen to alert you to calendar events, missed calls, new messages, or special Master Volume modes. The Event Status Bar does not display when there are no active alerts.

Touch an event in the Event Status bar to launch the Event Manager.

Event Status Bar

The Event Status bar appears near the bottom of the Home screen.

An icon illuminated in color indicates an alert. Touching an icon on the bar opens the Event Manager menu.

Bluetooth On/Off

: Turns Bluetooth On or Off. See

“Turning Bluetooth On or Off” on page 69.

Calculator

: Launches the Calculator. For more

information, see “Calculator” on page 109.

Communities

: Launches the Communities

application. See “Communities” on page 123.

Device Search

: Launches Device Search. For more

information, see “Device Search” on page 115.

Games

: Opens the Games menu. For more

information, see “Games” on page 89.

My Pictures

: Launches My Pictures. For more

information, see “My Pictures” on page 102.

My Ringtones

: Launches My Ringtones. For more

information, see “My Ringtones” on page 87.

New TXT message

: Creates a new text message. See

“Creating and Sending Text Messages” on page 52.

New Picture Msg

: Creates a new picture message. See “Creating and Sending Picture Messages” on page 53.

Tools

: Opens the Tools menu. See “Tools,

Applications and Widgets” on page 109.

u820.book Page 25 Tuesday, March 9, 2010 6:52 PM

Understanding Your Phone 26

Event Status Icons

Event Manager

The Event Manager offers easy access to common events and features.

1. Touch the Event Status bar on the Home screen.

2. Touch any Event to launch

the associated feature.

3. Touch to return to the

Home screen.

Volume

: Master Volume is set to Low, Medium Low,

Medium, Medium High, or High.

Alarm Only

: Master Volume is set to Alarm Only. Your phone

will only ring when the set alarm sounds.

Vibrate Only

: Master Volume is set to Vibrate Only. Your phone vibrates upon receiving a call, a new message or voicemail, or when an alarm has been set.

All Sounds Off

: Master Volume is set to All Sounds Off. No

sounds will play.

New Message

: Illuminates when you receive a new

message.

New Voicemail

: Illuminates when you receive a voicemail

message. (Available on the Verizon Wireless Network.)

Missed Call

: Illuminates when you have one or more

missed calls.

Calendar Event

: Illuminates when events are scheduled in

the next 24 hours.

Speakerphone

: When illuminated in color, you can hear the other party in a call through the speaker. When gray, you can hear the other party through the earpiece.

u820.book Page 26 Tuesday, March 9, 2010 6:52 PM

Section 3: Navigation

This section explains navigation for your phone. It also includes an outline of all menus available on your phone.

Note:

Instructions in this User Manual apply to

Touch Screen Navigation

except where noted.

Touch Screen Navigation

Warning!:

If your handset has a touch screen display, please note that a touch screen responds best to a light touch from the pad of your finger or a non-metallic stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty. For more information, see “Warranty Information” on page 145.

Touch

Touch icons or menu items onscreen to select or launch them. Examples of touch actions include:

•

Entering characters with the Dialer keypad.

•

Selecting an item from a menu or list

•

Launching an application from the main Menu.

Touch and Hold

Activate onscreen items by a Touch and Hold action with your finger. For example: touch and hold a widget on the home screen to move the widget.

Swipe

To Swipe, drag your finger vertically or horizontally across the screen. Use Swipe when:

•

Unlocking the screen

•

Scrolling between home screens

•

Scrolling through a menu

Flick

Flick is similar to Swipe, except that you move your finger in quicker, lighter strokes, and Flick is always in a vertical motion. Use Flick when:

•

Scrolling through the Contacts list.

•

Scrolling through the widgets in the Widget Bar.

•

Selecting items from a display, such as when setting an alarm.

u820.book Page 27 Tuesday, March 9, 2010 6:52 PM

Navigation 28

Keyboard Navigation

To access menus and options using the slide-out QWERTY keyboard:

Press the corresponding number key:

Press the Fn key, then the corresponding key, to enter special characters: .

Press the directional keys

Left

Right

, Up

and

Down

to scroll in a menu or long text screen.

To accept the highlighted option or launch the selected applicaiton, press .

Navigation Keys

Lock Key

Press the

Lock

key at any time to lock the display.

Clear/CLR Key

Press the

Clear/CLR

key when navigating a menu, to go back one

level.

Press and hold the

Clear/CLR

key at any time to go to the Home

screen.

Lock key

Clear (CLR) key

u820.book Page 28 Tuesday, March 9, 2010 6:52 PM

Menu Outline

This list shows items available from

Tip:

When navigating menus with the QWERTY keyboard, you can press the number key to select the corresponding menu item.

My Verizon

Messaging

➔ New Message

➔ TXT Message ➔ Picture Message ➔ Video Message

➔ Voice Message ➔ Messages ➔ Drafts ➔ Voicemail ➔ Visual Voice Mail ➔ Mobile IM ➔ Email ➔ Chat ➔ Settings ➔ Erase Options

➔ Erase Inbox

➔ Erase Sent

➔ Erase Draft ➔ Erase All

Contacts

➔ New Contact ➔ Contact List ➔ Backup Assistant ➔ Groups ➔ Speed Dials ➔ Favorites ➔ In Case of Emergency ➔ My Name Card

Recent Calls

➔ Missed ➔ Received ➔ Dialed ➔ All ➔ View Timers

Media Center

➔ Music & Tones

➔ VCAST Music | Rhapsody ➔ Get New Ringtones ➔ My Ringtones

u820.book Page 29 Tuesday, March 9, 2010 6:52 PM

Navigation 30

➔

My Music

➔ My Sounds ➔ Sync Music

➔ Picture & Video

➔ V CAST Videos ➔ Get New Pictures ➔ My Pictures ➔ My Videos ➔ Tak e Picture ➔ Record Video

➔ Online Album ➔ Games ➔ Browser ➔ Browse & Download ➔ Extras ➔ Communities ➔ Info

➔ App. Memory

➔ Phone Memory

➔ View Log

➔ Help

My Music

Browser

Calendar

VZ Navigator

Bing Search

Settings & Tools

➔ My Verizon ➔ Too ls

➔ Voice Commands ➔ Calculator ➔ Calendar ➔ Alarm Clock ➔ Stop Watch ➔ World Clock ➔ Notepad ➔ Sketch Pad ➔ Timer

u820.book Page 30 Tuesday, March 9, 2010 6:52 PM

➔

USB Mass Storage

➔ File Viewer

➔ Device Search ➔ Bluetooth Menu ➔ Sounds Settings

➔ Master Volume

➔ Call Sounds

➔ Alert Sounds

➔ TXT Message ➔ Multimedia Message ➔ Voicemail ➔ Emergency Tone ➔ Missed Call

➔ Device Connect ➔ Keypad Sounds ➔ Digit Dial Readout ➔ Service Alerts ➔ Power On/Off

➔ Display Settings

➔ Banner

➔ Personal Banner

➔ ERI Banner ➔ Backlight ➔ Widgets ➔ Wallpaper

➔ Main Menu Settings ➔ Fonts ➔ Clock Format ➔ Unlock Screen

➔ Transition Effect ➔ Touch Settings ➔ Phone Settings

➔ Airplane Mode

➔ Set My Shortcuts

➔ Voice Commands

➔ Language

➔ QWERTY Action

➔ Location

➔ Current Country

➔ Security (requires lock code)

➔ Edit Codes

➔ Phone Only (requires lock code) ➔ Calls & Services (requires lock code)

➔ Restrictions (requires lock code)

➔ Location Setting ➔ Calls ➔ Messages

➔ Dial-Up Modem ➔ Phone Lock Setting ➔ Lock Phone Now

u820.book Page 31 Tuesday, March 9, 2010 6:52 PM

Navigation 32

➔

Restore Phone

➔ Reset Settings ➔ System Select ➔ NAM Select ➔ Motion Detection

➔ Call Settings ➔ Memory

➔ Save Options ➔ Phone Memory

➔ Memory Usage

➔ My Pictures

➔ My Videos

➔ My Ringtones

➔ My Music

➔ My Sounds

➔ My Contacts

➔ Move All to Card ➔ Card Memory (if optional card installed)

➔ Memory Usage

➔ My Pictures

➔ My Videos

➔ My Ringtones

➔ My Music

➔ My Sounds

➔ My Contacts

➔ Move All to Phone

➔ Format Card ➔ USB Mode ➔ Phone Info

➔ My Number ➔ SW/HW Version ➔ Icon Glossary ➔ Software Update

➔ Status

➔ Check New ➔ Set-Up Wizard

u820.book Page 32 Tuesday, March 9, 2010 6:52 PM

Section 4: Call Functions

This section describes how to make, answer and end a call. It also includes information about the Recent Calls log and voice dialing with Voice Commands.

Making a Call

Your phone offers multiple ways to make calls:

•

Use the touchscreen Dialer to enter a telephone or speed dial number.

•

Use the QWERTY keyboard to enter a telephone or speed dial number.

•

Call a contact from Contacts, or from the Favorites widget.

•

Return a call, or call a recent caller via Recent Calls.

•

Voice dial using Voice Commands.

Touch Screen Dialer

To access the Dialer:

䊳

From a Home screen, touch

Dialer

Making a Call using the Dialer

1. From a Home screen, touch

Dialer

2. Touch the digits of the

telephone or speed dial number.

•

Touch

Groups

to call member(s)

of a group.

•

Touch

Favorites

to call a favorite

contact.

•

Touch

Recent Calls

to find

a recent call.

•

Touch

Contacts

to find a

contact.

•

Touch

Backspace

to delete digits if you enter an incorrect number.

3. Press

Call

Send

to dial the call.

Tip:

As you touch numbers, matching contacts display on screen. You can continue dialing, or touch the contact to dial their default number.

Call

u820.book Page 33 Tuesday, March 9, 2010 6:52 PM

Call Functions 34

Making a Call using the QWERTY keyboard

1. Slide open the phone.

2. From a Home screen, touch

Dialer

3. Press the digits of the telephone or speed dial number on

the QWERTY keypad.

•

To uc h

Groups

to call member(s) of a group.

•

To uc h

Favorites

to call a favorite contact.

•

Touch

Recent Calls

to find a recent call.

•

Touch

Contacts

to find a contact.

•

Press Backspace to delete characters.

Tip:

As you press numbers, matching contacts display on screen, with the number of potential matches (4, in the example above). You can continue dialing, touch the contact to dial their number, or touch the number to display all potential matches.

4. Touch or

Send

to dial the call.

Note:

When using the QWERTY keyboard, calls are automatically made in Speakerphone mode.

Making a Call using Contacts

A contact is an entry that you have created to store the name, numbers, and other information for people or groups of interest. For more information, refer to “Contacts” on page 40.

1. From a Home screen, touch

Contacts

2. Find the contact and touch

Call

on the entry to dial the

default number for the Contact.

– or –

Touch the

Contact

to open the entry, then touch any

number to dial the number.

Ending a Call

䊳

Press the

End/Power

key.

Call

u820.book Page 34 Tuesday, March 9, 2010 6:52 PM

Answering a Call

When you receive an incoming call, you have the option to answer the call, or to send calls directly to voicemail. You can also send the caller a text message response, while sending their call to voicemail.

To answer an incoming call:

•

Touch or press

Send

to answer the call.

Tip:

You can quickly silence the ringer for an incoming call by touching

or pressing the

Volume

key.

With

Motion Detection

, you can silence the ringer by flipping the phone

face down. For more information, see “Motion Detection“ on page 80.

Answering Call-Waiting Calls

When you receive a call while on a call:

•

Touch

to answer the incoming call. The original call is

placed on hold.

•

Touch to return to the original call.

Sending Calls to Voicemail

•

Touch to send the call to voicemail.

•

Touch to send the call to voicemail and send a text

message to the caller.

Call-In-Progress Options

While in a call, touch an icon for the following options:

AnswerAnswer

QuietQuiet

AnswerAnswer

Switch CallSwitch Call

IgnoreIgnore

Ignore Ignore 䎎 TXT TXT

Speaker On/Of

f: Turn the speakerphone on or off.

Mute/Unmute

: Mute/unmute your voice.

Bluetooth

: Access Bluetooth functionality.

Notepad

: Open Notepad.

Whisper Mode

: Boost the volume of your voice when

the caller cannot hear you clearly.

End Call

: Disconnect the call.

Dialer

: Display the Dialer.

Contacts

: Open Contacts.

DialerDialer

ContactsContacts

u820.book Page 35 Tuesday, March 9, 2010 6:52 PM

Call Functions 36

Three-way Calling

Using your phone, you can merge two calls to set up three-way calling between you and two other parties.

1. Establish a call, either by dialing or answering an incoming

call.

2. While the call is in-progress with the first participant, dial

the second phone number and touch

Call

. The first

call is placed on hold.

3. When the second party answers, touch . The

call becomes active with three parties.

Recent Calls

saves information about all calls.

1. From a Home screen, press

Send

2. Touch a call type in the drop-down list:

• All Calls

: All missed, received,

and dialed calls.

• Missed Calls

: Calls you did not

answer.

• Received Calls

: Answered calls.

• Dialed Calls

: Outgoing calls.

• Blocked Calls

: All blocked incoming calls, if blocking is active in Phone Settings. For more infomation, see

“Security“

on page 77.

3. Calls display by date, with the

contact name or phone number, date, and time.

Touch to display statistics.

Touch to sort the calls by Length or Name.

Touch to mark call records for deletion.

Note:

You can also access Recent Calls from a Home screen by touching

➔

Recent Calls

Options

: Touch these options:

•

New TXT Message

: Create a new text message.

•

Recent Calls

: Display the Recent Calls logs.

•

Bluetooth Menu

: Display the Bluetooth menu.

•

Main Menu

: Display the Main menu.

•

Voice Privacy

: Encrypt the call to prevent

eavesdropping.

OptionsOptions

Call

Merge CallsMerge Calls

View Timers

Sort

Erase

u820.book Page 36 Tuesday, March 9, 2010 6:52 PM

Recent Calls Icons

In Recent Calls, the icon indicates the type of call.

Making Calls Using Recent Calls

1. From a Home screen, press

Send

– or –

From a Home screen, touch

➔

Recent

Calls

2. Find a call from

All Calls, Missed Calls, Received Calls

, or

Dialed Calls

3. Touch to dial the call.

Creating/Updating a Contact using Recent Calls

Create a contact, or update an existing contact, from a Recent Calls log.

1. From a Home screen, press

Send

– or –

From a Home screen, touch

➔

Recent

Calls

2. Find a call from

All Calls, Missed Calls, Received Calls

, or

Dialed Calls

, and touch the call.

3. Touch .

4. At the

Add to Contacts

prompt, choose

Add New Contact

Update Existing

. Continue entering contact information.

Send a Message using Recent Calls

1. From a Home screen, press

Send

– or –

From a Home screen, touch

➔

Recent

Calls

2. Find a call from

All Calls, Missed Calls, Received Calls

, or

Dialed Calls

, and touch the call.

Received Calls

: Answered calls.

Dialed Calls

: Outgoing calls you dialed.

Missed Calls

: Calls you did not answer.

Save

u820.book Page 37 Tuesday, March 9, 2010 6:52 PM

Call Functions 38

Touch . Choose

New TXT Msg, New Picture Msg

New Video Msg

, or

New Voice Msg

. For more information

about creating and sending messages, see “Messaging“

on page 52.

Voice Commands

Your phone includes

Voice Commands

, advanced speech recognition software that allows you to use your voice to look up contacts, make phone calls, and get calendar information.

There is no need to “train” Voice Commands, it is designed to recognize natural speech.

䊳

Press the

Voice Commands

key.

The following is a list of functions you can perform using Voice Commands speech recognition on your phone.

•

Call <Name or #>

: Dial a call by saying a Name in your Contacts List,

a Name and a Location (home, work, mobile) or the phone number.

•

Send <MSG Type>

: Send a text, picture, or video message to a

number or to someone in your Contacts List.

•

Go To <Menu>:

Open any application installed on your device.

•

Check <Item>

: View details of your phone status, Voicemail, Messages, Missed Calls, Time, Signal Strength, Battery Level, Volume Level, Balance, Minutes, Payment, and My Number.

•

Contacts <Name>:

Open a contact record from Contacts.

•

Redial

: Allows you to call the last number dialed.

•

Play <Playlist>

: Opens the My Music menu, plays songs in a playlist

or all songs.

•

My Verizon

: Launches the My Verizon application.

•

Help

: Provides a helpful tutorial on using Voice Commands.

Voice Commands Settings

1. From a Home screen, press the

Voice Commands

key.

2. Touch

Settings

to configure these settings:

•Confirm Choices

: Control when the sytem asks you to confirm a

name or number, from

Automatic, Always Confirm

, or

Never

Confirm

• Sensitivity

: Choose the sensitivity of the speech recognition.

Choose from

More Sensitive, Automatic

, or

Less Sensitive

• Adapt Voice

: Optimize speech recognition to your voice to improve

results. Touch

Adapt Voice

, then follow the prompts.

•Prompts

: Choose the type of prompts Voice Commands gives you.

–

Mode

: Choose the type of prompts, from

Prompts

(voice prompts),

Readout + Alerts

(reads out each screen and alert),

Readout

(reads

out each screen) or

Ton e s Only

(plays back only tones).

–

Audio Playback

: Set playback location, Speakerphone or Earpiece.

•TXT Msg Readout

: When enabled, the phone reads text messages

as playback.

Msg

u820.book Page 38 Tuesday, March 9, 2010 6:52 PM

• Key Setting

: Choose how to launch Voice Commands,

Voice Key

Only

(press the Voice Commands key on side of phone), or

Voice

Key/Headset

(Press the Voice commands key, or insert a headset.)

• About

: View information about Voice Commands.

Tip:

Press

Info

for descriptions of these Voice Commands settings.

Roaming

What is Roaming?

When you travel outside your home network’s coverage area, your phone can roam to acquire service on other compatible digital networks. When roaming is active, the roaming icon appears in the Annunciator line.

During roaming, some services may not be available. Depending on your coverage area and service plan, extra charges may apply when making or receiving calls.

Note:

Contact Verizon Wireless for more information about your coverage area and service plan.

You can choose settings for system selection and roaming. For more information, see “System Select“ on page 80.

TTY Mode

Your phone is TTY-compatible, allowing you to connect TTY equipment to the phone’s headset jack. For more information about TTY settings, see “TTY Mode“ on page 81.

u820.book Page 39 Tuesday, March 9, 2010 6:52 PM

Contacts 40

Section 5: Contacts

This section describes how to manage your daily contacts by saving contact information for your friends, colleagues or business acquaintances.

To access

Contacts

1. From a Home screen, touch

Contacts

2. The default view is

Contact

List

. Touch the pull-down list

to choose another view, from

Backup Assistant, Groups

Speed Dials, Favorites

In Case of Emergency

, or

My Name Card

Adding a New Contact

1. From a Home screen, touch

Contacts

➔ .

2. Touch the

Image

and assign

a picture to the new entry from

My Pictures

, or choose

Ta ke

Picture

to take a new picture with the Camera.

3. Touch fields to enter the contact information, then touch

to save each field.

4. When you’re finished, touch to save the contact.

Adding a new Contact from the Dialer

You can quickly add a new contact by entering the number into the Dialer, then following the prompts to complete the process.

1. From a Home screen, touch

Dialer

2. Enter the phone number using the touch keypad or

QWERTY keyboard, then touch ➔

1. Add New

Contact

3. Touch a field to save the number:

Mobile 1, Mobile 2, Home

Business

, or

Fax

4. You can save the contact now, or continue entering fields.

5. When you’re finished, touch to save the contact.

New

Contact

Done

Save

u820.book Page 40 Tuesday, March 9, 2010 6:52 PM

Adding a new Contact from Recent Calls

1. From a Home screen, touch

➔

Recent

Calls

– or –

From a Home screen, press

Send

2. Scroll through the list of calls and touch the number.

3. Touch ➔

Add New Contact

4. Touch a field to save the number:

Mobile 1, Mobile 2, Home

Business

, or

Fax

5. You can save the contact now, or continue entering fields.

6. When you’re finished, touch to save the contact.

Editing a Contact

1. From a Home screen, touch

Contacts

2. Touch an existing contact, then touch

Edit.

3. Touch fields to enter the contact information, then touch

to save each field.

4. When you’re finished, touch to save the contact.

Editing a Contact from the Dialer

You can add a new number to a contact by entering the number into the Dialer, then following prompts to complete the process.

1. From a Home screen, touch

Dialer

2. Enter the phone number, then touch ➔

2. Update

Existing

3. Touch an existing contact, then touch a field to save the

number:

Mobile 1, Mobile 2, Home, Business

, or

Fax

4. You can save the contact now, or continue entering fields.

5. When you’re finished, touch to save the contact.

Editing a contact from Recent Calls

1. From a Home screen, touch

➔

Recent

Calls

– or –

From a Home screen, press

Send

2. Find a call from

All Calls, Missed Calls, Received Calls

, or

Dialed Calls

, and touch the call.

3. Touch ➔

Update Existing

SaveSave

Save

Done

Save

u820.book Page 41 Tuesday, March 9, 2010 6:52 PM

Contacts 42

Touch an existing contact, then touch a field to save the number:

Mobile 1, Mobile 2, Home, Business

, or

Fax

5. You can save the contact now, or continue entering fields.

6. When you’re finished, touch to save the contact.

Adding Pauses or Waits

Calls to automated systems can require entry of a password or account number. You can store the numbers to a Contacts entry, along with special pause and wait characters.

1. From a Home screen, touch

Contacts

2. While entering phone number in a contact entry, enter the

phone number up to the pause or wait, then touch .

3. Touch an option:

• 2. Add 2-Sec Pause

: Stops the dialing sequence for two seconds, then automatically sends the remaining digits. A “p” appears in the telephone number.

• 3. Add Wait

: Stops the dialing sequence, waiting for further input input from you. A “w” appears in the telephone number.

4. After your entry, touch to save the contact entry.

Note:

Entering multiple pauses extends the length of a pause. For example, two consecutive pauses equal a total pause of four seconds. Remember that each pause counts as a digit towards the 48-digit maximum for telephone numbers.

Finding a Contact

Finding a contact in landscape mode

1. From a Home screen, touch

Contacts

2. The cursor appears in the

field. Enter part or all of

the Contact name to see matching entries.

Tip:

You can also find a Contact with

Device Search

. For more information,

see “Device Search” on page 115.

Save

Options

Save

u820.book Page 42 Tuesday, March 9, 2010 6:52 PM

Finding a contact in portrait mode

1. From a Home screen, touch

Contacts

2. Touch and hold the

Accelerator Tab

, then

slide the tab to the

letter range corresponding to the

first letter of the

entry’s first name. (The list is

alphabetized by first

name.)

Deleting a Contact

1. From a Home screen, touch

Contacts

2. Touch the desired contact list entry.

3. Touch .

4. At the prompt, touch

Yes

to delete the entry.

Backup Assistant

is a wireless service that saves a copy of your Contacts to a secure web site. If your phone is lost, stolen or damaged, Backup Assistant can restore your saved contacts to a new phone, wirelessly. You can schedule backups to save your information manually or automatically. Log in to your web account for full access to your contacts for viewing, printing, adding, deleting and editing.

Visit

http://www.verizonwireless.com/backupassistant

, or contact

Verizon Wireless for more information.

䊳

From a Home screen, touch

Contacts,

then choose

Backup Assistant

from the drop-down list.

Groups

You can place Contact entries into

Groups

, to make searching your Contacts faster, to quickly send messages to one or more group members, and more.

Note:

By default, new entries to your Contacts are placed into the No Group category unless a specific group category is selected.

Viewing Groups

1. From a Home screen, touch

Contacts

Erase

u820.book Page 43 Tuesday, March 9, 2010 6:52 PM

Contacts 44

Choose

Groups

from the pulldown list. Default groups

include:

•Business

• Colleague

•Family

• Friends

Adding Contacts to a Group

After selecting the desired group, you can add up to 10 Contacts from your Contact List to the group.

1. From a Home screen, touch

Contacts

➔

Groups

1. Touch a Group, then touch .

2. From the Contacts list, touch contact(s) to mark them for

addition, then touch .

Removing a Contact from a Group

1. From a Home screen, touch

Contacts

➔

Groups.

2. Touch a Group, then touch .

3. Touch contacts to mark them for removal, then touch

. Touch

Yes

at the prompt to confirm.

Moving a Contact to Another Group

1. From a Home screen, touch

Contacts

2. Touch a contact to display the contact entry.

3. Touch , then touch

Group

4. Touch the old group to uncheck it, then touch a new group.

Touch to return to the contact entry.

5. Touch to save the contact entry.

Creating a New Group

In addition to the default groups already in your phone, you can create new groups, up to a total of 30 groups.

1. From a Home screen, touch

Contacts

➔

Groups.

2. Touch , then enter a group name, up to 32

characters.

3. Touch .

Add

Members

Done

Remove

Members

Done

Edit

Done

Save

New Group

Done

u820.book Page 44 Tuesday, March 9, 2010 6:52 PM

Sending a Message to Members of a Group

Use this feature to send a text, picture, video, or voice message to some or all members of a group.

1. From a Home screen, touch

Contacts

➔

Groups

2. Touch , then choose

New TXT Message, New Picture

Message, New Video Message

, or

New Voice Message

3. Touch contact name(s), or touch

Mark All

to select all

contacts. A check mark appears beside selected contacts.

4. Touch . The new message displays, with your

selections entered as recipients.

5. Continue creating the message, then touch to

send the message.

Speed Dials

are 1- or 2-digit shortcuts you assign to contact

entries, to allow you to quickly dial a contact.

Assigning a Speed Dial Number

1. From a Home screen, touch

Contacts

➔

Speed Dials

2. Touch the desired speed dial number.

3. Touch a contact to assign to the speed dial number. At the

prompt, touch

Yes

to confirm the setting.

Favorites

are shortcuts to contacts or groups. For each Favorite, you can set a one-touch action for the phone to perform when you select a favorite. After creating Favorites, access them by:

•

Touching the Favorite on the

Favorites

widget on a home screen.

•

Touching in the

Dialer

To create a Favorite:

1. From a Home screen, touch

Contacts

➔

Favorites

2. Touch . Touch

Contacts

to choose a contact , or

Groups

to choose a group.

3. Touch

Edit

to modify the

Favorite. Choose:

•Remove

: Follow the prompts to

mark Favorites for removal.

• Set One-Touch Action

: Select

from

Always Call, Always

Message, Always Ask

, or

Always View Detail

4. Change the order of Favorites

by dragging and dropping a favorite to a new location.

Done

Send

Favorites

u820.book Page 45 Tuesday, March 9, 2010 6:52 PM

Contacts 46

In Case of Emergency (ICE)

allows you to set up to 3 emergency contacts, plus enter personal information that may be helpful to others using your phone in an emergency.

Note:

ICE contacts are displayed in red in the Contacts list.

Assigning an emergency contact

1. From a Home screen, touch

Contacts

➔

In Case of

Emergency

2. Touch

Contact 1, Contact 2

, or

Contact 3

3. Touch

From Contacts

choose a contact, or

New

Contact

to create a new

contact.

4. Select or enter a contact.

Unassigning or reassigning an emergency contact

1. From a Home screen, touch

Contacts

➔

In Case of

Emergency

2. Touch the emergency Contact.

3. Touch to choose another ICE contact.

– or –

Touch to remove the contact and leave the ICE

contact empty.

Entering personal information

1. From a Home screen, touch

Contacts

➔

In Case of

Emergency

2. Touch

Personal Info

3. Touch

Note 1, Note 2

Note 3

to enter up to three items of

personal information.

Tip:

You can enter information such as illnesses, allergies, and other medical details in

Personal Information

My Name Card

is your personal contact entry in Contacts, which you can send as a virtual business card to recipients via message attachment or by Bluetooth.

Note:

Option numbering may differ when an optional memory card is installed.

Re-assign

Unassign

u820.book Page 46 Tuesday, March 9, 2010 6:52 PM

Creating My Name Card

1. From Home screen, touch

Contacts

➔

My Name Card

2. In most cases, your telephone number is entered by

default. Touch to enter additional fields.

3. When finished, touch to save the Name Card.

Sending a Name Card by Message

Send individual contact entries, including My Name Card, to recipient(s) as an attachment to a message.

1. From a Home screen, touch

Contacts

➔ ➔

1. Send Name Card

2. Choose a message type, from

1. TXT Message, 2. Picture

Message, 3. Video Message

, or

4. Voice Message

3. Touch contact name(s) to mark them, then touch

to add the contacts to the To: list of the message.

4. Continue creating the message. See “Messaging” on

page 52.

Sending a Name Card by Bluetooth

Send individual contacts, including My Name Card, to Bluetooth devices that support vCards.

Note:

For more information, see “Bluetooth Menu” on page 68.

1. From a Home screen, touch

Contacts

➔ ➔

1. Send Name Card

➔

5. Bluetooth

2. Touch contact name(s) to mark them, then touch .

3. Touch the destination device.

Note:

If your phone is not already paired with the destination device, follow the Bluetooth Search instructions on page 70.

4. If Auto Pairing is enabled, the devices pair automatically

and the transfer continues. If Auto Pairing is disabled,

enter a passkey when prompted, then enter the same passkey on the destination device at its prompt.

5. Follow the prompts to complete and confirm the transfer.

Note:

All information will be transferred except for group name, ringtone, and Emergency contact reference.

Edit

Save

Options

Done

Options

Done

u820.book Page 47 Tuesday, March 9, 2010 6:52 PM

Entering Text 48

Section 6: Entering Text

Your phone provides convenient ways to enter words, letters, punctuation, and numbers when you need to enter text.

This section describes selecting the text input mode and entering characters, using the built-in QWERTY keyboard or the Dialer keypad.

Entering Text Using the QWERTY Keyboard

The built-in QWERTY keyboard provides quick and easy text input, similar to a computer keyboard.

䊳

To access the keyboard, rotate the phone and slide it open, as

shown.

Entering Characters

Enter text by pressing the appropriate keys on the QWERTY keyboard.

Press the Backspace or Return key to position the insertion point in the text field.

Entering Numbers

Press the number keys on the top row of the QWERTY keyboard.

Entering Upper and Lower Case

Enter upper and lower case alphabet letters by pressing the Shift key to toggle the case, before pressing the character key:

Backspace

: Deletes the previous character.

Return

: Moves the insertion point to the next line.

• Press once to toggle from Abc to ABC.

• Press twice to toggle from ABC to abc.

• Press three times to toggle from abc to Abc.

u820.book Page 48 Tuesday, March 9, 2010 6:52 PM

Entering Symbols

Enter symbols by pressing the Function key before a key, to access the orange special character on the key. You can also lock the keyboard in Function mode, to enter multiple symbols.

Entering Smileys

Smileys communicate feelings such as pleasure, approval or humor.

1. Press ➔ .

2. The

Smileys

displays. Touch the number of the smiley.

Entering Text using the Touch Screen

The touch screen keypad provides quick and easy text input, using standard text entry for phone keypads.

䊳

When you touch a text entry field in portrait mode, the touch

screen keypad appears for text entry.

Changing Text Input Mode

When entering text with the touch screen keypad, you can change the text input mode to your preference.

Tip:

You can set a default Text Entry Mode. For more information, see “Message Settings” on page 64.

1. On the onscreen keypad, touch the

Text Input Mode

button.

Select a text input

mode:

•

T9 Word

•

Initial case

•

Upper case

•

Numeric

•

Symbols

• Press once to turn on Fn mode. When Function is

ON, appears in the annunciator line.

• Press twice to lock the keyboard in Fn mode.

When Function is LOCKED, appears in the annunciator line.

• Press once more to return to Abc mode.

Text Input

Mode

u820.book Page 49 Tuesday, March 9, 2010 6:52 PM

Entering Text 50

Touch Screen Text Input Buttons

Using T9 Word

T9 Word is a predictive text input mode that recognizes common words matching the sequence of your key presses and inserts the most common word into your text. T9 Word requires only one key press per letter of the word and is much faster than traditional text entry.

䊳

Touch the Text Input Mode button, then select . When entering text:

•

Press the key for each letter only once.

•

If the correct word isn’t chosen automatically, touch to choose another word.

•

Enter the entire word before editing or deleting.

•

By default, the first letter of an entry is capitalized and consecutive letters are lower case. Touch to change between T9 Word (initial case), and T9 word (lower case), and T9 WORD (upper case).

•

Touch to enter a space.

Using Abc Mode

To use Abc mode, use the corresponding keys to enter your text.

䊳

Touch the Text Input Mode button , then select .

When entering text:

•

Touch each key once for the first letter, twice for the second letter, and so on.

•

When the correct letter appears, pause briefly to advance to the next letter, or touch another key.

•

Touch to enter a space.

•

By default, the first letter of an entry is capitalized and consecutive letters are lower case. Touch to change between Abc (initial case), abc (lower case), and ABC (upper case).

Directional key

: Navigate through the text.

Hide/Display keypad

: Hide or display the keypad.

Backspace

: Delete the previous charact er, or go back

to the previous field.

Shift

: Temporarily change the case for alphabet characters, without changing text input mode. Touch once to change case for one character, or touch twice quickly to lock the case until you press Shift again.

: In T9 Word mode, scroll through words

matching your key touches.

Space

: Add spaces between words and characters.

u820.book Page 50 Tuesday, March 9, 2010 6:52 PM

Using 123 Mode

Use 123 mode to enter numbers into a text message.

䊳

Touch the Text Input Mode button, then select .

When entering numbers:

•

Touch a key to enter the associated number.

•

Touch to enter a space.

Using Symbols

Use Symbol mode to insert symbols and punctuation marks into text.

䊳

Touch the Text Input Mode button, then select .

The first of 5 symbol pages displays. When entering symbols:

•

Touch a key to enter the associated symbol.

•

To display more symbols, touch to scroll through 5 pages of symbols.

1/51/5

u820.book Page 51 Tuesday, March 9, 2010 6:52 PM

Messaging 52

Section 7: Messaging

This section explains how to send and receive messages, and other features and functionality associated with messaging.

Types of Messages

Your phone can send and receive:

•

Text Messages

•

Picture Messages

•

Video Messages

•

Voice Messages

•

Mobile IM

•

Email, including Corporate Email

•

Chat

Tip:

Procedures are described using the QWERTY keyboard, unless otherwise

noted.

Creating and Sending Text Messages

Text Messages

are simple messages containing text, which can be sent to another mobile phone, or to an Email address. Your phone also supports Enhanced Text Messages, which can contain specific types of pre-loaded attachments such as sounds, graphics and name cards.

Text messages are also known as SMS (Simple Messaging Service) messages.

1. From a Home screen, touch

Message

➔

New

Message

➔

TXT Message

– or –

From a Home screen, press on the QWERTY keyboard.

2. Enter recipients:

•

Touch to select from the Contacts List.

•

Touch to select from Recent Calls.

•

Touch to select from Favorites.

•

Touch th e

Recipient

field to enter a recipient’s phone number, contact name, or Email address manually. Touch to insert common web or Email phrases, such as .com or @verizon.com.

Contacts

Recent

Calls

Favorites

u820.book Page 52 Tuesday, March 9, 2010 6:52 PM

Tip:

As you enter the characters of a contact’s name, matching contacts display. Touch the desired contact to add it to the field.

3. Touch the

Tex t

field, or press to move to the

Text

field, and compose your message. While entering text, touch for these options:

•Paste Text

: If copied text is available, insert the copied text into the

text field.’

• Save as Draft

: Save a copy of the message in the Drafts folder.

• Insert Quick Text

: Choose from 19 pre-loaded phrases.

•Add

: Add a graphic, animation, sound, or name card (not available

if recipient is an Email address).

•Copy Text

: If text is available for copying, select text to copy.

•Edit Text Format

: Choose font size, alignment, style and color, plus message background color (not available if recipient is an Email address).

• Sending Options

: Set the Priority, choose whether to include a

Callback # in the message, and set the callback number.

• Cancel Message

: Cancel the message, with the option to save it in

the Drafts folder.

4. Touch or press

Send

to send the message.

Creating and Sending Picture Messages

Picture Messages

combine text, pictures, and sound, and can be sent to other mobile phones, to Email addresses, your Online Album, or a blog.

Picture messaging is also known as Multimedia Messaging (MMS).

Note:

Picture messaging is only available in the Verizon Wireless Enhanced Services Area.

1. From a Home screen, touch

Message

➔

New

Message

➔

Picture Message

Tip:

Sliding the QWERTY keyboard open immediately after taking a picture opens a New Picture Message screen.

2. Enter recipients:

•

Touch to select from the Contacts List.

•

Touch to select from Recent Calls.

•

Touch to select from Favorites.

•

Touch to post the message attachment(s) to Online Album, or to a blog.

•

Touch t h e

Recipient

field to enter a recipient’s phone number, contact name, or Email address manually. Touch to insert common web or Email phrases, such as .com or @verizon.com.

Options

Send

ContactsContacts

RecentRecent

CallsCalls

FavoritesFavorites

BlogsBlogs

u820.book Page 53 Tuesday, March 9, 2010 6:52 PM

Messaging 54

Pictures you attach are placed on

Slides

. Touch and

to navigate between

Slides

. Touch to add a new

slide for a new picture.

4. Touch the

Text

field, or press to move to the

Tex t

field, and compose your message. While entering text, touch for these options:

•Paste Text

: If copied text is available, insert the copied text into the

text field.

•Preview

: Display the message before sending.

• Save as Draft

: Save a copy of the message in the Drafts folder.

• Insert Quick Text

: Choose from 19 pre-loaded phrases.

•Copy Text

: If text is available for copying, copy text for pasting into a text field. To copy text, slide your finger across the text to highlight and touch

Copy

• Add Slide

: Add a new slide for another picture.

• Remove Slide

: If more than one slide, delete the current slide.

• Priority Level

: Choose High or Normal priority for sending.

• Cancel Message

: Cancel the message, with the option to save it

in the Drafts folder.

5. Touch the

Picture

field, or press then , and

attach a picture:

–

To insert an image from

My Pictures

, touch an image.

–

To uc h

Camera

to take a new picture.

–

To uc h

Get New Pictures

to download a new picture.

While adding a picture, touch for picture options:

•Preview

: Display the message before sending.

• Save as Draft

: Save a copy of the message in the Drafts folder.

• Add Slide

: Add a new slide for another picture.

• Remove Slide

: If more than one slide, delete the current slide.

• Priority Level

: Choose High or Normal priority for sending.

• Cancel Message

: Cancel the message, with the option to save it

in the Drafts folder.

6. Touch the

Sound

field, or press then , to add a

sound:

–

To insert an image from

My Sounds

, touch a sound.

–

To uc h

Record New

to create a new recording.

7. Touch the

Subject

field, or press then , to add a

subject, if desired.

8. Touch the

Name Card

field, or press then , to add My Name Card or an entry from your Contacts list.

Follow the prompts and touch to insert.

9. Touch or press

Send

to send the message.

Options

Send

u820.book Page 54 Tuesday, March 9, 2010 6:52 PM

Creating and Sending Video Messages

Video Messages

combine text, videos, and sound, which can be sent to another mobile phones, to Email addresses, your Online Album, or a blog.

Video messaging is also known as Multimedia Messaging (MMS).

Note:

Sliding the QWERTY keyboard open immediately after taking a video opens a New Video Message screen.

1. From a Home screen, touch

Message

➔

New

Message

➔

Video Message

2. Enter recipients:

•

Touch to select from the Contacts List.

•

Touch to select from Recent Calls.

•

Touch to select from Favorites.

•

Touch to post the message attachment(s) to Online Album, or to a blog.

•

Touch t he

Recipient

field to enter a recipient’s phone number, contact name, or Email address manually. Touch to insert common web or Email phrases, such as .com or @verizon.com.

3. Touch the

Tex t

field, or press to move to the

Text

field, and compose your message.

While entering text, touch for these options:

•Paste Text

: If copied text is available, paste copied text into the text

field.

•Preview

: Display the message before sending.

• Save as Draft

: Save a copy of the message in the Drafts folder.

• Insert Quick Text

: Choose from 19 pre-loaded phrases.

•Copy Text

: If text is available for copying, copy text for pasting into a text field. To copy text, slide your finger across the text to highlight and touch

Copy

• Priority Level

: Choose High or Normal priority for sending.

• Cancel Message

: Cancel the message, with the option to save it in

the Drafts folder.

4. Touch the

Video

field, or or press then , and add

a video to your message.

–

To insert an image from

My Videos

, touch an image.

–

To uc h

Camcorder

to record a new video.

Touch a video to insert it into the message, then touch

Add.

ContactsContacts

RecentRecent

CallsCalls

FavoritesFavorites

BlogsBlogs

Options

u820.book Page 55 Tuesday, March 9, 2010 6:52 PM

Messaging 56

While adding a video, touch to choose options:

•Preview

: Display the message before sending.

• Save as Draft

: Save a copy of the message in the Drafts folder.

• Priority Level

: Choose High or Normal priority for sending.

• Cancel Message

: Cancel the message, with the option to save it in

the Drafts folder.

5. Touch the

Subject

field, or press then , to add a

subject, if desired.

6. Touch the

Name Card

field, or press then , to

add My Name Card or an entry from your Contacts list. Follow the prompts and touch to insert.

7. Touch or press

Send

to send the message.

Creating and Sending Voice Messages

Send voice messages to another mobile phone or to an Email address.

1. From a Home screen, touch

Message

➔

New

Message

➔

Voice Message

2. Create a voice recording:

•

To uc h

to start recording.

•

To pause recording, touch . Touch to start again.

•

Touch to stop recording.

Touch

Save

to save the recording and add it to the

message.

Note:

While recording, the number to the right is an indicator of the time remaining for your recording.

3. Enter recipients:

•

Touch to select from the Contacts List.

•

Touch to select from Recent Calls.

•

Touch to select from Favorites.

•

Touch to post the message attachment(s) to Online Album, or to a blog.

•

Touch th e

Recipient

field to enter a recipient’s phone number, contact name, or Email address manually. Touch to insert common web or Email phrases, such as .com or @verizon.com.

4. Your voice recording appears in the

Voice Recording

field.

Touch the field to

Remove

Change

the recording.

5. Touch the

Text

field, or press to move to the

Tex t

field, and compose your message. While entering text, touch for these options:

•Paste Text

: If copied text is available, paste copied text into the

field.

Options

Send

Contacts

Recent

Calls

Favorites

Blogs

Options

u820.book Page 56 Tuesday, March 9, 2010 6:52 PM

•Preview

: Display the message before sending.

• Save as Draft

: Save a copy of the message in the Drafts folder.

• Insert Quick Text

: Choose from 19 pre-loaded phrases.

•Copy Text

: If text is available for copying, copy text for pasting into a text field. To copy text, slide your finger across the text to highlight and touch

Copy

• Priority Level

: Choose High or Normal priority for sending.

• Cancel Message

: Cancel the message, with the option to save it in

the Drafts folder.

6. Touch the

Subject

field, or press then , to add a

subject, if desired.

7. Touch the

Name Card

field, or press then , to

add My Name Card or an entry from your Contacts list.

Follow the prompts and touch to insert.

8. Touch or press

Send

to send the message.

Receiving Messages

When you receive a message, you can choose to:

•

View Now

: Open the message for viewing.

•

View Later

: Dismiss the alert. The message can be viewed later in

Messages. For more information about viewing messages, see

“Message Folders”

on page 59.

•

Reject

: If you have disabled the Multimedia Auto Receive setting,

reject the message. The message is not saved to Messages.

Viewing Text Messages

1. Touch a message to view its details.

2. Touch to respond to the message with a new TXT,

Picture, Video or Voice Message.

3. Touch

to delete the message.

4. While viewing a message touch to display

available options:

–

Forward

: Send the message to another recipient.

–

Reply w. Copy

: Reply to the sender, plus other recipients if desired,

and include a copy of the original message.

–

Save Quick Text

: Save the message text to the Quick Text list.

–

Lock/Unlock

: Lock or unlock the message to prevent deletion.

–

Add To Contacts

: Save the number of the sender to Contacts as a

new entry or addition to an existing entry.

–

Messaging Font Size

: Select the font size of the message, Normal

or Large.

–

Extract Addresses

: Display all Contact Numbers, Email Addresses

and URLs extracted from the message.

–

Message Info

: Display details, including From (also provides the date and time the message was received), Callback #, Priority, Message Type, Size and Attachments (if any).

Send

Erase

Options

u820.book Page 57 Tuesday, March 9, 2010 6:52 PM

Messaging 58

Viewing Picture, Video or Voice Messages

1. Touch a message to view its details.

2. After loading, the attachment (and text if any) contained in

the message appears in the display. Scroll the screen up to

view the entire picture or message if necessary.

3. Touch to respond to the message with a new TXT,

Picture, Video or Voice Message.

4. Touch while an attached sound or video is playing

to mute the sound.

5. While viewing a message touch to choose options:

–

Play Again

: (Video, Voice, or Picture messages with attached sound)

Replay the attached sound.

–

Forward

: Send the message to another recipient.

–

Reply w. Copy

: Reply to the sender, plus other recipients if desired,

and include a copy of the original message.

–

Erase

: (Video, Voice, or Picture messages with attached Sound) Delete

the message.

–

Save Picture

: (Picture and Video messages) Save the attached

picture to My Pictures.

–

Save As Ringtone

: (Video, Voice, or Picture messages with attached

sound) Save the attached sound as a ringtone.

–

Save Sound

: (Video, Voice, or Picture messages with attached sound)

Save the attached sound to My Sounds.

–

View Name Card

: (If name card is attached) Display the attached

name card.

–

Save Quick Text

: Save the message text to the Quick Text list.

–

Set As

: Set the attachment as a Picture ID or Ringtone.

–

Lock/Unlock

: Lock or unlock the message to prevent deletion.

–

Add To Contacts

: Save the sender’s number to Contacts as a new

entry or addition to an existing entry.

–

Extract Addresses

: Display all Contact Numbers, Email Addresses

and URLs extracted from the message.

–

Message Info

: Display details, including From (plus the date and time the message was received), Callback #, Priority, Message Type, Size and Attachments (if any).

Quick Reply

Use Quick Reply to send a simple text message when viewing messages in landscape mode. Just begin entering characters, and the text field will appear.

Mute

Options

u820.book Page 58 Tuesday, March 9, 2010 6:52 PM

Message Folders

Messages are stored in the message folders, depending on your selections for Inbox View in Message Settings.

Tip:

To scroll through all messages in the Messages, Sent, or Drafts folder, open one message and swipe your finger quickly to the left to view the previous message, or right to view the next message.

Viewing Messages by Contact

When the Inbox View setting is set to Contact, all incoming and sent messages are stored in the Messages folder, grouped by contact (the sender/recipient of the message), to provide a threaded view of the message exchange.

Note:

For more information about the Inbox View setting, see “Message Settings” on page 64.

1. From a Home screen, touch

Message

➔

Messages

2. The most recent message from each contact displays.

Touch a contact to view the message thread.

3. Touch

to list messages by Name or Size.

4. To mark messages for deletion, touch .

5. While viewing a thread, touch a message to view the

message detail.

For more information about viewing Text Messages, and

available options, see “Viewing Text Messages” on

page 57.

For more information about viewing Picture, Video and

Voice Messages, and available options, see “Viewing Picture, Video or Voice Messages” on page 58.

Viewing Messages by Time

When the Inbox View setting is set to Time, incoming messages are stored in the Inbox, and sent messages are stored in the Sent folder, sorted by time.

Note:

For more information about the Inbox View setting, see “Message Settings” on page 64.

Inbox

When the Inbox View setting is set to Time, incoming messages are stored in the Inbox message folder by date and time.

1. From a Home screen, touch

Message

➔

Inbox

2. Tou ch

to create a new Text, Picture, Video or Voice

message.

Sort

Erase

New

u820.book Page 59 Tuesday, March 9, 2010 6:52 PM

Messaging 60

Touch

to list messages by Sender or Size.

4. To mark messages for deletion, touch .

5. Touch the message that you wish to view. For more

information about viewing Text Messages, and available

options, see “Viewing Text Messages” on page 57.

For more information about viewing Picture, Video and

Voice Messages, and available options, see “Viewing Picture, Video or Voice Messages” on page 58.

Sent

When the Inbox View setting is set to Time, outgoing messages are stored in the Sent message folder by date and time.

1. From a Home screen, touch

Message

➔

Sent

2. Touch

to create a new Text, Picture, Video or Voice

message.

3. Touch

to list messages by Recipient or Size.

4. To mark messages for deletion, touch .

5. Touch the message that you wish to view. For more

information about viewing Text Messages, and available

options, see “Viewing Text Messages” on page 57.

For more information about viewing Picture, Video and Voice Messages, and available options, see “Viewing

Picture, Video or Voice Messages” on page 58.

Drafts

Drafts are messages that have been created, but have not yet been sent. You can return to the Drafts folder at any time to view, edit, or send a draft message.

1. From a Home screen, touch

Message

➔

Drafts

2. Touch

to create a new Text, Picture, Video or Voice

message.

3. To list messages by Recipient or Size, touch

4. Touch to mark messages for deletion.

View and Edit Draft Messages

1. Open your device in landscape mode, from a Home screen,

touch

Message

➔

Drafts

2. Touch the message you wish to view.

3. While viewing a message, touch to make changes

to the message, or to add attachments.

4. While viewing a message, touch to erase the

message.

Sort

Erase

New

Sort

Erase

New

Sort

Erase

Edit

Erase

u820.book Page 60 Tuesday, March 9, 2010 6:52 PM

While viewing a message, touch for these options:

•Send

: Send the message.

•Lock/Unlock

: Lock the message to prevent deletion, or unlock to

allow deletion.

• Add to Contacts

: Add address(es) from the message to Contacts.

Voicemail

Note:

Standard Text Messaging charges do not apply when checking voicemail.

䊳

From a Home screen, touch

Message

➔

Voicemail

➔

(at the bottom of the display).

For more information about setting up and checking Voicemail, see “Voicemail” on page 11.

Visual Voice Mail

Visual Voice Mail provides a quick and easy way to access your voicemail. Find exactly the message you are looking for without having to listen to every voicemail message. Visual Voice Mail makes it quick and easy to choose the voicemails you want to listen to first. You can also send out your own Visual Voice Mail messages to select recipients.

1. From a Home screen, touch

Message

➔

Visual Voice Mail

2. The first time you launch Visual Voice Mail, an introduction

will play, and the application will download. Follow the

prompts to download and install the application. After the

application downloads, touch

Yes

to run the application.

3. The first time you access Visual Voice Mail, you will be

prompted “Do you want to use Visual Voicemail as the

preferred way of checking voicemail?”. If you touch OK

with “

Yes

” highlighted, the Voicemail Setting screen will display for you to set your preference for one-touch key(s)

to access Visual Voice Mail.

• Visual Voicemail

: Touch Visual Voicemail or call Voicemail # when

you touch and hold 1.

• Call Voicemail #

: Enter the Voicemail phone number to be dialed (if

other than the default value of *86).

Tip:

Voicemail settings can also be configured in

Message Settings

. For more

information,see “Message Settings” on page 64.

Options

Call

u820.book Page 61 Tuesday, March 9, 2010 6:52 PM

Messaging 62

Mobile IM

allows you to send and receive instant messages using

one of the following communities:

•

AOL® Instant Messenger™

•

Windows Live Messenger

•

Yahoo!®

Note:

Create the Instant Message account using a PC before accessing it on your phone.

Using Mobile IM

1. From a Home screen, touch

Message

➔

Mobile IM.

2. Touch your instant message community. Use the on-

screen application specific functions and options to use

the instant message applications.

Send, receive and view Email using

Mobile Email, Corporate

, or

Mobile Web Mail

Tip:

Message Settings

, you can set a default Email client to launch when

you touch

or choose

Messaging

➔

. For more

information, see “Message Settings” on page 64.

Mobile Email

1. From a Home screen, touch

Message

➔

Mobile Email

2. Follow the on-screen prompts for subscribing to Mobile

Email.

Note:

Subscription rates apply for Mobile Email.

3. Touch to an Email provider:

•Yahoo! Mail

• Windows Live Mail

• AOL Mail

• Verizon.net

•Other

4. Use the on-screen application specific functions and

options to use the Email applications.

u820.book Page 62 Tuesday, March 9, 2010 6:52 PM

Corporate Email

RemoSync

™ offers tools to stay more productive by doing business directly from your phone. Using Microsoft® Exchange ActiveSync®, RemoSync connects your phone directly to an Microsoft Exchange server, providing real-time access to email, contacts, calendars and tasks.

Note:

This is a paid service. The first time you launch Corporate Email, you’ll be asked to agree to the monthly subscription fee and .

1. From a Home screen, touch

Message

➔

Corporate Email

2. The first time you launch Corporate Email, and introductory

video will play, and the application will download. You will be asked to confirm the monthly subscription charge.

Touch

Yes

ito continue.

3. Once the application is installed successfully,

Yes

highlighted. Touch to run the application.

4. After you have read the RemoSync introduction, follow the

prompts to configure your account.

Mobile Web Mail

1. From a Home screen, touch

Message

➔

Mobile Web Mail

2. Follow the on-screen prompts for subscribing to Mobile

Email.

3. Touch to select one of the following Email providers:

• Windows Live

• AOL Mail

•Yahoo! Mail

• Verizon.net

•Gmail

– or –

Touch the search field to find another web Email provider.

4. Use the on-screen application specific functions and

options to use the Email applications.

Chat

Join wireless chat rooms from your phone. Send text messages and icons to many chat room participants or launch private oneon-one chat rooms. To access a chat room from the browser:

䊳

From a Home screen, touch

Message

➔

Chat

u820.book Page 63 Tuesday, March 9, 2010 6:52 PM

Messaging 64

Message Settings

Define settings for messages sent and received on your phone. To access your message settings, use the following steps:

䊳

From a Home screen, touch

Message

➔

Settings.

Configure these settings:

• Inbox View

: Set the default message view. Choose Time to display messages by time of receipt, or Contact to display messages by name or number (also known as threaded view).

• Entry Mode

: Set the default text entry mode when using the

touchscreen keypad. Choose from T9 Word, Abc, ABC or 123.

• Auto Save Sent: Choose the default save mode for sent messages.

Choose On to save all sent messages, Off to discard sent messages, or Prompt to have the phone prompt you each time you send a message

• Auto Erase Inbox

: Choose On to automatically replace the oldest message of the same type when the maximum number of received messages of that type is exceeded in the Inbox. For example,

When the Inbox exceeds 100 text messages, the first message in the list is replaced with the next incoming message. Picture messages are replaced when the phone’s memory is full

• Messaging Font Size

: Set the default size for message text.

•TXT Auto View: Choose On to automatically display text messages

when they arrive

• Multimedia Auto Receive: Choose On to automatically accept new

multimedia messages. Choose Off to be prompted to download new multimedia messages.

•Quick Text

: Quick Text are pre-loaded phrases you can insert into the

text of a message. You can create

New

quick text,

Move the order of

phrases, or

Erase

quick text phrases.

• Voicemail Setting

: Select voicemail defaults:

–

Speed Dial #1

: Set the default behavior when you dial Speed Dial #1,

either Call Voicemail #, or Visual Voice Mail.

–

Voicemail #

: Enter a new Voicemail dial sequence. The default

sequence is *86.

• Callback #

: Select On to add a callback number to your messages, and set the callback number. The default callback number is your phone number.

• Signature

: Choose On to add a signature to all messages, and create

a signature.

• Delivery Receipt:

Choose On to request delivery confirmation for

messages.

• Domain Extensions

: Create and manage a list of standard web

and email extensions. Touch Erase to delete extensions,

or New to

create new domain extensions. Touch any extension to edit it.

• Preferred Email

: Set your default email client, or select Let me

choose to be prompted each time you launch Email.

u820.book Page 64 Tuesday, March 9, 2010 6:52 PM

Erase Options

You can erase unlocked messages in your Inbox, Drafts folder, or Sent folder. Locked messages are not erased.

To erase messages:

1. From a Home screen, touch

Message

➔

Erase

Options

2. The following options are available:

• Erase Inbox

: Erase unlocked messages in your Inbox.

• Erase Sent

: Erase unlocked messages in your Sent folder.

• Erase Drafts

: Erase unlocked messages in your Drafts folder.

• Erase All

: Erase unlocked messages in all message folders.

u820.book Page 65 Tuesday, March 9, 2010 6:52 PM

Settings & Tools 66

Section 8: Settings & Tools

This section explains Settings for customizing your phone to your needs, and Tools for personal productivity.

My Verizon

My Verizon connects to Verizon Wireless Mobile Web, where you can set up Favorites, choose available applications, and other services.

䊳

From a Home screen, touch

➔

Settings &

Tools

➔

My Verizon

Note:

You can also access My Verizon by touching

My Verizon

on the Menu or

the

My Verizon

widget.

Tools

The Tools menu provides personal productivity and information applications.

Voice Commands

Use Voice Commands to operate your phone by speaking commands. For more information about using Voice Commands, see “Voice Commands” on page 38.

䊳

From a Home screen, touch

➔

Settings &

Tools

➔

Tools

➔

Voice Commands

Calculator

The Calculator menu provides a mathematical Calculator, a Tip Calculator, and a Converter. For more information about using Calculator, see “Calculator” on page 109.

䊳

From a Home screen, touch

➔

Settings &

Tools

➔

Tools

➔

Calculator

Calendar

Use the Calendar to view a calendar and schedule events. For more information about using Calendar, see “Calendar” on page 110.

䊳

From a Home screen, touch

➔

Settings &

Tools

➔

Tools

➔

Calendar

Alarm Clock

Set up to three alarms using the Alarm Clock. For more information about using Alarm Clock, see “Alarm Clock” on page 111.

䊳

From a Home screen, touch

➔

Settings &

Tools

➔

Tools

➔

Alarm Clock

u820.book Page 66 Tuesday, March 9, 2010 6:52 PM

Stop Watch

Measure and record lap times with the Stop Watch. For more information, refer to “Stop Watch” on page 111.

䊳

From a Home screen, touch

➔

Settings &

Tool s

➔

Tools

➔

Stop Watch

World Clock

View the current time in your location, plus any other time zone in the world. For more information, see “World Clock” on page 112.

䊳

From a Home screen, touch

➔

Settings &

Tool s

➔

Tool s

➔

World Clock

Notepad

Record text notes using Notepad. For more information, see “Notepad” on page 112.

䊳

From a Home screen, touch

➔

Settings &

Tool s

➔

Tool s

➔

Notepad

Sketch Pad

Use Sketch Pad to draw a note using the touch screen.

䊳

From a Home screen, touch

➔

Settings &

Tool s

➔

Tool s

➔

Sketch Pad

Timer

Use Timer to set a timer.

䊳

From a Home screen, touch

➔

Settings &

Tool s

➔

Tools

➔

Timer

USB Mass Storage

Use an optional microSD as a mass storage device when your phone is connected to a PC.

䊳

From a Home screen, touch

➔

Settings &

Tool s

➔

Tools

➔

USB Mass Storage

File Viewer

View files on an optional microSD card. For more information, see “File Viewer” on page 114.

䊳

From a Home screen, touch

➔

Settings &

Tool s

➔

Tools

➔

File Viewer

Device Search

Use Device Search to find files and other items on your phone. For more information, see “Device Search” on page 115.

䊳

From a Home screen, touch

➔

Settings &

Tool s

➔

Tools

➔

Device Search

u820.book Page 67 Tuesday, March 9, 2010 6:52 PM

Settings & Tools 68

Bluetooth Menu

About Bluetooth

Bluetooth is a short-range wireless communications technology for exchanging information over a distance of about 30 feet, without requiring a physical connection.

You don't need to line up the devices to beam information with Bluetooth. If the devices are in range, you can exchange information between them, even if they are in different rooms.

Tip:

When using many Bluetooth headsets, you can press the multi-function key on the headset to use the

Voice Commands

feature.

Bluetooth Profiles

Bluetooth profiles are specifications for services supported by individual devices. Profiles improve the ability of different devices to work together.

Tip:

You can find a list of supported profiles on your phone. Touch

➔

Settings & Tools

➔

Bluetooth Menu

➔

Settings

➔

Supported Profiles

Your phone supports these Bluetooth profiles:

•

Headset

: HSP profile supports use of a compatible Bluetooth headset

for mono voice (see Note).

•

Handsfree

: HFP profile supports Bluetooth headsets, and may also support other installed compatible Bluetooth devices with speakerphone capabilities (see Note).

•

Dial Up Networking

: DUN profile allows the phone to be used as a data modem with a compatible Bluetooth device, such as a laptop or PDA.

•

Stereo

: A2DP, AVRCP, GAVDP, AVDTP and AVCTP profiles support

delivery of stereo audio to a compatible Bluetooth device.

•

Phonebook Access

: PBAP profile allows sharing of your name card

and phonebook entries with a compatible Bluetooth device.

•

Basic Printing

: BPP profile allows printing of JPEG files to a Bluetooth-

enabled printer.

•

Basic Imaging

: BIP profile allows sending of non-protected images for

storing and printing.

•

Object Push

: OPP profile allows sending and receiving of contact

name cards (vCard) and calendar events (vCalendar) between devices.

•

File Transfer

: FTP profile allows the capability to send or receive non-

protected data files to a compatible Bluetooth device.

•

Serial Port

: SPP profile allows a remote Bluetooth device to act as a

virtual serial port.

Note:

This phone does not support all Bluetooth profiles. For vehicle/ accessory compatibility, contact Verizon Wireless.

u820.book Page 68 Tuesday, March 9, 2010 6:52 PM

Bluetooth Settings

Bluetooth settings allow you to view and change the phone’s name, display supported profiles, and set visibility and pairing.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Bluetooth Menu

2. Touch

to for these settings:

•My Phone Name

: Displays the default name, and allows you to

enter a new name.

• Discovery Mode

: Select On to allow other devices to detect your

phone, or

Off

for no visibility. After setting Discovery Mode to On, your phone is visible for one minute, after which Discovery Mode automatically turns

Off

• Supported Profiles

: Displays a list of supported Bluetooth

profiles. Touch a profile to view a description.

• Auto Pairing

: Select On to allow your phone to pair with other

Bluetooth devices without entering a passkey, or

Off

to prevent

automatic pairing.

Turning Bluetooth On or Off

When Bluetooth is turned on, you can use Bluetooth features. When Bluetooth is turned off, you cannot send or receive.

To save battery life, or in situations where use of wireless devices is prohibited, such as airline travel, you can turn off Bluetooth.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Bluetooth Menu

2. Touch

Turn Bluetooth On

or T

urn

Bluetooth Off

. When Bluetooth

is on, the Bluetooth icon

appears in the top line of the display.

Settings

u820.book Page 69 Tuesday, March 9, 2010 6:52 PM

Settings & Tools 70

Use Search to detect, and pair with, nearby discoverable Bluetooth devices.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Bluetooth Menu

2. Touch

3. At the prompt “

Place device you

are searching in discoverable

mode

, activate the device’s

Bluetooth discoverable mode

and touch OK.

4. Available Bluetooth devices

appear on the Bluetooth Menu.

5. Touch a device to begin pairing.

• Automatic Pairing

: If you have enabled Auto Pairing in Bluetooth Settings, and the selected device supports it, your phone sends a default passkey to the device and pairs automatically.

•Pairing with Passkey

: Enter a passkey (create one, or use the

device’s specific passkey) at the

ENTER PASSKEY

prompt on your

phone, then touch

Done

. You may also be prompted to enter the

same passkey on the other device.

6. After connecting, the

Bluetooth Connected

icon .

appears in the upper half of the display.

Sounds Settings

Customize your phone’s sounds for incoming calls and messages, alerts, and other phone features.

Master Volume

Set the level for all sounds made by your phone.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Sound Settings

➔

Master Volume

2. Touch the desired volume level. Available levels are:

• All Sounds Off

: No sounds are played.

• Alarm Only

: Sounds are played for alarms, but not for ringtones or

other alerts.

• Vibrate Only

: No sounds are played, but the phone vibrates for

incoming calls and messages, alarms and other alerts.

•1 Low

: All sounds are played at low volume.

• 2 Medium Low

: All sounds are played at medium low volume.

• 3 Medium

: All sounds are played at medium volume.

• 4 Medium High:

All sounds are played at medium high volume.

• 5 High:

All sounds are played at high volume.

3. Touch to save your selection and return to the menu.

Headset 1

Headset 2

u820.book Page 70 Tuesday, March 9, 2010 6:52 PM

Call Sounds

Set sounds for incoming calls.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Sound Settings

➔

Call Sounds

2. Touch the

Call Ringtone

field to select from a list of preloaded ringtones. Touch to download a

ringtone application to download new ringtones.

Note:

Charges may apply for downloads.

3. Touch

Call Vibrate

to select a vibration pattern for use along

with the Call Ringtone for incoming calls, or select

Off

4. Touch the

Caller ID Readout

field to choose caller ID

notification on incoming calls. Choose from

Ring Only

Caller ID + Ring

, or

Name Repeat

5. Touch to save your selection and return to the menu.

Alert Sounds

Choose sounds for incoming message alerts, emergency tone, missed calls and device connection.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Sound Settings

➔

Alert Sounds

•TXT Message

: Choose a Tone, Vibrate setting, and Reminder

options for incoming text messages.

• Multimedia Message

: Choose a Tone, Vibrate setting, and

Reminder options for incoming picture and video messages.

• Voicemail

: Choose a Tone, Vibrate setting, and Reminder options

for new voicemail messages.

•Emergency Tone

: Set the alert for emergency dialing.

–

Alert

: Phone plays the Emergency Dialing tone except when the Master

Volume setting is Vibrate or All Sounds Off.

Note:

If Emergency Tone is set to

Alert

and Master Volume is set to

Vibrate

, the handset will vibrate after emergency dialing. If Emergency Tone is set to

Alert

and the Master Volume is set to

All

Sounds Off

, the handset will not sound after emergency dialing.

–

Vibrate

: Phone will vibrate only.

Note:

If Emergency Tone is set to

Vibrate

and Master Volume is set to

All

Sounds Off

, the handset will not sound after emergency dialing.

–

Off: Phone will not play the Emergency Tone or vibrate.

Get New Ringtones

u820.book Page 71 Tuesday, March 9, 2010 6:52 PM

Settings & Tools 72

• Missed Call

: Set a notification for missed calls.

• Device Connect

: Choose whether a tone is played when you

connect the phone to another device.

2. Touch to save your selection and return to the menu.

Keypad Sounds

Set the volume for sounds played for keypad touches.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Sound Settings

➔

Keypad Sounds

2. Touch the keypad volume level for keypad touches, from

Off, Low, Medium Low, Medium, Medium High or High.

3. Touch to save your selection and return to the menu.

Digit Dial Readout

Enable or disable readout of numbers as you dial.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Sound Settings

➔

Digit Dial Readout

2. Touch

to have the phone read the numbers as you dial

in the Dialer, or

Off

3. Touch to save your selection and return to the menu.

Service Alerts

Enable or disable sounds to alert you to system or service status.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Sound Settings

➔

Service Alerts

2. Choose

Off

for these Service Alerts:

•ERI

: Sounds an alert when you enter and exit your coverage areas.

• Minute Beep

: While on a call, beeps after every minute of usage.

• Call Connect

: An alert sounds when a call connects and ends.

• Software Update

: An alert sounds when update is complete.

3. Touch to save your selection and return to the menu.

Power On/Off

Enable or disable the playing of sounds when you power the phone on and off.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Sound Settings

➔

Power On/Off

2. Set

Off

to control the sounds played at

Power On

and

Power Off

3. Touch to save your selection and return to the menu.

u820.book Page 72 Tuesday, March 9, 2010 6:52 PM

Display Settings

Customize the phone’s display screens.

Banner

Create a personal greeting to appear on the Home screen, or display network status.

Personal Banner

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Display Settings

➔

Banner

➔

Personal Banner

2. Enter up to 18 characters, then touch to save

changes and return to the menu.

Note:

When you create a Personal Banner, it automatically appears on the Home screen.

ERI Banner

Enable or disable and customize, a banner to show network status.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Display Setting

s ➔

Banner

➔

ERI

Banner

2. Touch

Off

to control display of an ERI banner

containing network information on the Home screen.

3. Touch

Color

to select a font color for the ERI banner.

4. Touch to save your selection and return to the menu.

Backlight

Set the backlight for the display or touch keypad to remain on for a specified period of time.

Note:

Prolonged backlight use drains the battery. The backlight setting also determines how long the screen is illuminated before locking.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Display Settings

➔

Backlight

2. Touch the field to change the following settings:

• Screen Backlight

7 seconds, 15 seconds, 30 seconds, or 60 seconds.

• Keypad Backlight

7 seconds, 15 seconds, 30 seconds, or Always On.

• Brightness

: Auto (predefined setting) or Manual (customized setting). For Manual, touch and drag the Level slider to choose a brightness level from 0-5.

3. Touch to save your selection and return to the menu.

Save

u820.book Page 73 Tuesday, March 9, 2010 6:52 PM

Settings & Tools 74

Widgets

Select Widgets for display in the Widget Bar on the Home screen.

䊳

From a Home screen, touch

➔

Settings &

Tools

➔

Display Settings ➔ Widgets

For more information, see “Widgets and the Widget Bar” on page 20.

Wallpaper

Select a background image for the Lock Screen and Home screens.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Display Settings

➔

Wallpaper

2. Touch an image to select it, then:

•

To choose images from your phone, choose a source from the drop-down menu:

All Pictures

(all images stored on the phone and

microSD card),

Phone

, or

Memory Card

•

To purchase additional images, touch . For more information, refer to

“Get New Pictures”

on page 88.

•

To capture a new image, touch . For more information, see

“Using the Camera”

on page 99.

3. Choose a background location:

Lock Screen, Home Screen

1, Home Screen 2

Home Screen 3

4. Touch to save your selection and return to the menu.

Main Menu Settings

Customize the features and applications available on the Main Menu. For more information about customizing the Menu, see “Menu” on page 23.

䊳

From a Home screen, touch

➔

Settings &

Tools

➔

Display Settings

➔

Main Menu Settings

Fonts

Set the size of fonts in the Dialer, and the font style for menus.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Display Settings

➔

Fonts

2. Touch the

Dial Font Size

field and select

Normal or Large

3. Touch the

Menu Font Style

field and select a font type.

4. Touch

Lock Screen Font Color

and select a font color.

5. Touch to save your selection and return to the menu.

Clock Format

Set the format for the Clock widget.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Display Settings

➔

Clock Format

2. Touch

Show Date

to display the date on the Clock.

Get New Pictures

Camera

u820.book Page 74 Tuesday, March 9, 2010 6:52 PM

Touch the desired Clock Format.

4. Touch to save your selection and return to the menu.

Unlock Screen

By default, pressing the Lock key illuminates the screen for unlocking. Use the Unlock Screen setting to allow pressing any key to illuminate the screen.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Display Settings

➔

Unlock Screen

2. Touch

Unlock Screen

and choose

Lock Key Only

Any Key

3. Touch to save your selection and return to the menu.

Transition Effect

Activate or deactivate the default animation effect during transitions between menu/options pages.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Display Settings

➔

Transition Effect

2. Touch

(activate) or

Off

(deactivate).

Touch Settings

Touch Settings let you set options for: Auto Lock, Vibrate Level, Sound, Volume Level and Calibration.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Touch Settings

2. Make selections for these settings:

•Auto Lock

: Control whether the display automatically locks when

the backlight turns off.

•Vibrate Level

: Set the vibration level for touch screen feedback.

• Sound

: Select a sound for touch screen feedback.

• Volume Level

: Set the volume level for the touch sound.

• Calibration

: Align the touch screen, in case the phone does not respond accurately to screen touches.

Phone Settings

Airplane Mode

When

Airplane Mode

is activated, all wireless functions of the phone are disabled, and you cannot send or receive calls or messages, but you can use the other features of your phone.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Phone Settings

➔

Airplane Mode

2. Touch

to activate Airplane Mode, or

Off

to deactivate.

u820.book Page 75 Tuesday, March 9, 2010 6:52 PM

Settings & Tools 76

Touch to save your selection and return to the menu.

Set My Shortcuts

Set shortcuts for up to 12 applications, to display on the My Shortcuts widget.

䊳

From a Home screen, touch

➔

Settings &

Tools

➔

Phone Settings

➔

Set My Shortcuts

Voice Commands

Choose settings for the Voice Commands feature of your phone.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Phone Settings

➔

Voice Commands

2. Make these selections:

•Confirm Choices

: Choose whether the phone prompts you with a list

of potential matches. Touch

Automatic, Always Confirm

, or

Never

Confirm

• Sensitivity

: Set the sensitivity of speech recognition. Touch

Sensitive, Automatic

Less Sensitive

•Adapt Voice

: Train digit dialing and name dialing to your voice.

•Prompts

Select the following settings for Voice Command prompts:

–

Choose a

Mode

. Touch

Prompts, Readout + Alerts, Readout

, or

To ne s Only

–

Choose

Audio Playback

to select audio playback through the

Speakerphone

Earpiece

•TXT Msg Readout

: Choose whether text messages are read.

To uc h On or

Off

• Key Setting

: Select the method for launching Voice Command.

–

Choose

Voice Key Only

to launch with the Voice key.

–

Choose

Voice Key / Headset

to launch with the voice key, OR when

you attach an optional headset.

• About

: View information about the voice recognition software.

3. Touch to save your selection and return to the menu.

Language

Choose the language for the phone’s operation and displays.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Phone Settings

➔

Language

2. Touch

English

Español

3. Touch to save your selection and return to the menu.

QWERTY Action

allows you to choose how the phone will react when you begin entering characters at the landscape Home screen.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Phone Settings

➔

QWERTY Action

u820.book Page 76 Tuesday, March 9, 2010 6:52 PM

Choose the launch action:

•Off

: No action is taken.

•TXT Message:

Create a new text message.

•Contacts

: Open Contacts to find a contact.

•Notepad

: Launch Notepad to create a new note.

3. Touch to save your selection and return to the menu.

Location

Note:

Location service is only available on the Verizon Wireless network. It is not available when roaming.

The Location setting determines whether your phone’s GPS (Global Positioning System) location is availabe to the network at all times, or only when you’ve dialed 911.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Phone Settings

➔

Location

2. Select a setting:

•Location On

: GPS location is available to the network.

• E911 Only

: GPS location available only when you dial 911.

3. Touch to save your selection and return to the menu.

Current Country

Select your current location.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Phone Settings

➔

Current Country

2. Touch the country name. If your current location is not

highlighted, touch and drag the

Accelerator Tab

to the

range corresponding to the first letter of the country’s

name.

3. Touch to save your selection and return to the menu.

Security

Lock your phone, set restrictions, and other security options.

Note:

Access to all Security settings requires the lock lode. By default, the Lock Code is the last four digits of your phone number.

Important!:

For security reasons, your phone does not display the lock code. If you change the lock code, be sure to record the new code for future reference.

䊳

From a Home screen, touch

➔

Settings &

Tool s

➔

Phone Settings

➔

Security

u820.book Page 77 Tuesday, March 9, 2010 6:52 PM

Settings & Tools 78

Edit Codes

Set a new lock code of your preference.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Phone Settings

➔

Security

Enter the lock code when prompted. The default lock code is the last four digits of your telephone number.

2. Touch

Edit Codes

to select a lock code:

• Phone Only

: For unlocking the handset only.

• Calls & Services

: For access to Calls & Services.

3. Enter the new lock code at the “

ENTER NEW CODE

” prompt.

4. Enter the new lock code again at the “

RE-ENTER NEW

CODE

” prompt.

5. Touch to save your selection and return to the menu.

Restrictions

You can set restrictions for receiving calls, messages and the use of your phone as a modem.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Phone Settings ➔ Security

Enter the lock code when prompted. The default lock code is the last four digits of your telephone number.

2. Touch

Restrictions

. Enter the Calls and Services Code when prompted. The

default code is the last four digits of your telephone

number.

3. Make the following selections:

• Location Setting

: Options are Lock Setting and Unlock Setting.

• Calls

: Choose whether to restrict Incoming Calls and Outgoing

Calls. Choose to

Allow All

, accept or dial calls from

Contacts Only

Block All

• Messages

: choose whether to restrict Incoming Messages and

Outgoing Messages. Choose to

Allow All

, or

Block All

• Dial-Up Modem: Allow

Block

use of the phone as a dial-up

modem.

4. Touch to save your selection and return to the menu.

Phone Lock Setting

Set the default locking behavior of your phone.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Phone Settings ➔ Security

. Enter the lock code when prompted. The default lock code

is the last four digits of your telephone number.

2. Touch

Phone Lock Setting

to select:

u820.book Page 78 Tuesday, March 9, 2010 6:52 PM

• Unlocked

: The phone is unlocked by default.

•On Power Up

: The phone is automatically locked when you turn it on. You can make phone calls, but the lock code is required to access other features.

3. Touch to save your selection and return to the menu.

Lock Phone Now

Manually lock your phone.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Phone Settings ➔ Security

Enter the lock code when prompted. The default lock code

is the last four digits of your telephone number.

2. Touch

Lock Phone Now

The Home screen displays. To unlock, touch

Unlock

and

enter the lock code at the prompt.

Restore Phone

Return all settings to factory defaults and erase all user data.

Warning!:

Choosing

Restore Phone

will return your phone to the default settings and permanently erase all user data, including pictures, videos, music, messages, contacts and downloaded applications stored on the phone.

Note:

After your phone powers back on, you must enter *228 and press

to re-program your phone.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Phone Settings ➔ Security

. Enter the lock code when prompted. The default lock code

is the last four digits of your telephone number.

2. Touch

Restore Phone

3. At the prompt, touch

Yes

to reset and restore default

settings, or No to return to the Security menu.

Reset Settings

Return all settings to factory defaults. This setting does not erase user data such as pictures, videos, music, messages, contacts or downloaded applications stored on the phone.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Phone Settings ➔ Security

Enter the lock code when prompted. The default lock code

is the last four digits of your telephone number.

2. Touch

Reset Settings

3. At the prompt, touch

Yes

to reset settings, or No to return to

the Security menu.

u820.book Page 79 Tuesday, March 9, 2010 6:52 PM

Settings & Tools 80

System Select

Set system selections for roaming. For more information about roaming, see “Roaming” on page 39.

Note:

Contact Verizon Wireless for more information about your coverage area and service plan.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Phone Settings

➔

System Select

2. Choose a system selection setting:

•Home Only

: Your phone is only active in your home network’s coverage area. When outside the coverage area, your phone will not roam, and call functions and other features will not be available.

•Automatic

: Your phone automatically acquires service wherever available, using on Verizon Wireless’ network and roaming partners.

3. Touch to save your selection and return to the menu.

NAM Select

Select the primary NAM (Number Assignment Module).

1. From a Home screen, touch

➔

Settings &

Tools

➔

Phone Settings

➔

NAM Select

2. Touch

NAM1

NAM2

3. Touch to save your selection and return to the menu.

Motion Detection

Your phone can detect the motion of flipping the phone facedown. When set to On, the flipping the phone face-down will:

–

Temporarily mute the ringer for an incoming call.

–

Snooze a ringing alarm.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Phone Settings

➔

Motion Detection

2. Choose a setting:

Off

or On.

Call Settings

Select options related to call functions.

Answer Options

Select methods for answering incoming calls.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Call Settings ➔ Answer Options

2. Choose a setting:

• Slide Open

: Answer calls by opening the slide.

•Any Key

: When slide is open, answer calls by pressing any key on

the QWERTY keyboard.

• Auto w/ Handsfree

: When using a handsfree device, answer

calls automatically after a 5 second delay.

3. Touch to save your selection and return to the menu.

u820.book Page 80 Tuesday, March 9, 2010 6:52 PM

Show Dialpad

Select settings for displaying the dialpad during phone calls.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Call Settings

➔

Show Dialpad

2. Touch an option to activate:

•Always On

: Always displays while you’re on a call.

•Voicemail

: Displays while you’re checking voicemail.

• Toll Free

: Displays on calls to toll-free numbers.

• Number

: Displays when you dial the number you enter.

3. Touch to save your selection and return to the menu.

Auto Retr y

Select automatic retry settings for calls.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Call Settings ➔ Auto Retry.

2. Choose a retry setting:

• 10 Seconds

• 30 Seconds

• 60 Seconds

•Off

3. Touch to save your selection and return to the menu.

TTY Mode

Before using your phone with a TTY device, you’ll need to enable the TTY functions.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Call Settings

➔

TTY Mode

2. At the prompt “

Enabling TTY will disable headset audio.

Continue?

”, touch

Yes

to proceed to

TTY Mode

3. Touch a TTY mode:

•TTY Full

• TTY + Talk (VCO)

•TTY + Hear (HCO)

•TTY Off

4. Touch to save your selection and return to the menu.

One Touch Dial

Enable or disable the speed dialing feature. For more information about using speed dials, see “Speed Dials” on page 45.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Call Settings

➔

One Touch Dial

2. Choose

to enable one-touch dialing, or

Off

to disable.

3. Touch to save your selection and return to the menu.

u820.book Page 81 Tuesday, March 9, 2010 6:52 PM

Settings & Tools 82

Voice Privacy

Note:

This feature is only available on the Verizon Wireless network.

Enable or disable advanced voice encryption.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Call Settings

➔

Voice Privacy

2. Touch

to enable voice privacy, or

Off

to disable voice

privacy.

3. Touch to save your selection and return to the menu.

Data Settings

Select a port for connections to the phone, and set connection speed.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Call Settings

➔

Data Settings

• Select Port

: Choose

NULL

to allow no connections,

USB

to allow

connections to the USB port, or

BLUETOOTH

to allow connections

via Bluetooth.

•Port Speed

: Select a speed, from

19200, 57600, 115200

230400

, or

460800

2. Touch to save your selection and return to the menu.

DTMF Tones

Set DTMF tone length.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Call Settings

➔

DTMF Tones

2. Select a tone length:

Normal

Long

3. Touch to save your selection and return to the menu.

Assisted Dialing

Enable assisted dialing, set a reference country and enter standard codes and prefixes to allow easier dialing of international calls.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Call Settings

➔

Assisted Dialing

2. Touch

to enable

Assisted Dialing

, or

Off

to disable.

3. Touch

Reference Country

and select your home location.

4. Touch to enter codes and prefixes.

• Country Code

• IDD Prefix

• NDD Prefix

•Area Code

• National Number Length

u820.book Page 82 Tuesday, March 9, 2010 6:52 PM

Touch to save settings, or to reset defaults.

6. Touch to save your selection and return to the menu.

Memory

Manage memory settings for saving pictures, videos, music, sounds, and ringtones to your phone’s memory and optional microSD™ memory card.

Note:

Your phone does not include a microSD™ memory card. You can purchase a microSD card as an accessory. Consult your service provider for more information.

䊳

From a Home screen, touch

➔

Settings &

Tool s

➔

Memory

Save Options

Choose the default location for pictures, videos and sounds.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Memory

➔

Save Options

2. Select a save location for

Pictures: Phone

or optional

Card

3. Select a save location for

Videos: Phone

or optional

Card

4. Select a save location for

Sounds: Phone

or optional

Card

5. Touch to save your selection and return to the menu.

Phone Memory

View memory usage on the phone’s memory.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Memory

➔

Phone Memory

2. Touch a setting:

•

Memory Usage

: View Available, Used and Total memory, and current memory usage for My Pictures, My Videos, My Ringtones, My Music, My Sounds, Applications and Multimedia Messages.

•My Pictures

: Pictures saved from a Picture message,

downloaded via “Media Center”, or taken using Camera.

•

My Videos

: Video Clips saved from a Video message,

downloaded via “Media Center”, or taken using your phone.

•

My Ringtones

: Ringtones you have downloaded via “Media

Center”.

• My Music

: Music downloaded from V CAST Music or

transferred from your PC using Sync Music.

•

My Sounds

: Sounds you have downloaded, recorded using

your phone, or saved from a Picture message with Sound attached.

•

My Contacts

: Contacts saved on your phone.

•

Move All To Card

: Move all movable files to an optional card. The

card must be inserted for this option to appear.

Save

Reset

u820.book Page 83 Tuesday, March 9, 2010 6:52 PM

Settings & Tools 84

Card Memory

View the memory usage on the optional microSD™ memory card. This menu will only appear if a card is inserted.

1. From a Home screen, touch

➔

Settings &

Tools

➔

Memory

➔

Card Memory

2. Touch a setting:

•

Memory Usage

: View Available, Used and Total memory, and current memory usage for My Pictures, My Videos, My Ringtones, My Music, My Sounds and My Contacts.

•

My Pictures

: Pictures saved from a Picture message,

downloaded via “Media Center”, or taken using Camera.

•

My Videos

: Video Clips saved from a Video message,

downloaded via “Media Center”, or taken using Camcorder.

•

My Ringtones

: Ringtones downloaded via “Media Center”.

•

My Music

: Music downloaded from V CAST Music, or

transferred from your PC using Sync Music.

• My Sounds

: Sounds downloaded, recorded using your phone,

or saved from a Picture message with Sound attached.

•

My Contacts

: Contacts saved on your phone.

•

Move All To Phone

: Move all movable files to phone memory.

•

Format Card

: Erase all files from the memory card.

Warning!:

Repeated formatting will shorten the life of the card.

USB Mode

Your phone will automatically detect connection of a Samsung USB data cable from your computer to the phone. USB Mode settings allow you to set the default behavior when a USB data cable is connected.

1. From a Home screen, touch

➔

Settings &

Tools

➔

USB Mode

2. Touch a setting to activate it:

• Media Sync Mode

: When a USB data cable is connected, your device is ready to sync media like music, pictures, and videos from your PC to the microSD memory card inserted in your phone.

Note:

Media Sync Mode will not appear as an option if you do not have a memory card inserted in your phone's microSD card slot.

•Modem Mode

: Allows the use of the Verizon Wireless Mobile Office kit to utilize your handset as a modem for your computer. This may require additional service activation available through Verizon Wireless.

•Ask On Plug

: You will be asked to select the USB mode each time the USB data cable is connected from your phone to the USB port of your computer.

u820.book Page 84 Tuesday, March 9, 2010 6:52 PM

Phone Info

View software and hardware information, your assigned telephone number, an icon glossary, and manage software updates.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Phone Info

2. Touch

My Number

to display the Mobile Device and the

Mobile Identification (your telephone number) numbers.

3. Touch

SW/HW Version

to view the version of software,

PRL, ERI, Browser, Media Center, MSUI, Hardware, and MEID of your phone.

4. Touch

Icon Glossary

to view Annunciator line icons and

descriptions.

5. Touch

Software Update

to check the status of your

phone’s software and to check for new software updates

for download to your phone.

6. Touch to return to the menu.

Set-Up Wizard

Set nine basic parameters, to start using your phone quickly.

1. From a Home screen, touch

➔

Settings &

Too ls

➔

Set-Up Wizard

2. Follow instructions on the screen to set your preferences.

3. Available settings:

• Call Sound

: Choose how incoming calls are announced.

• Ringtone

: (Available if you’ve chosen Ringtone Only or Ring and

Vibrate for Call Sound.) Select a ringtone for incoming calls.

• Vibrate Level

: Set a vibration level for touch screen feedback.

• Tone Level

: Set a level for touch screen tone feedback.

• Feedback Tone

: Set a tone for touch screen feedback.

• Wallpaper

: Choose an image for the home screen.

• Menu Font

: Set the size of menu displays.

• Dial Font:

Select the size of Dialer fonts.

•Main Clock

: Choose a style for the main clock.

Touch

to move to the next setting. You can skip any

setting by touching

Next.

Touch

Done

when finished.

4. Touch to return to the menu.

u820.book Page 85 Tuesday, March 9, 2010 6:52 PM

Media Center 86

Section 9: Media Center

Media Center includes applications for creating, viewing and managing multimedia content, right on your phone.

You can also view memory info to see how much space you’ve used (and have left) for stored media.

䊳

From a Home screen, touch

➔

Media Center

Note:

Before downloading any music, tones, pictures, videos, games, etc., check the available memory. For more information, see “Memory” on page 83.

Music & Tones

offers features and applications for managing

songs, tones and sounds.

V CAST Music with Rhapsody (Subscription, Wireless and PC Downloads)

V CAST Music with Rhapsody® is a digital music service that lets

you listen to millions of songs from thousands of artists. Discover new and old favorites in an extensive music catalog. For more information, see “V CAST Music with Rhapsody” on page 92.

䊳

From a Home screen, touch

➔

Media Center

➔ Music & Tones ➔ VCAST Music | Rhapsody.

Get New Ringtones

Use

Get New Ringtones

to download ringtones and ringback

tones.

Note:

Charges apply for downloading ringtones, in addition to airtime for downloads. Consult Verizon Wireless for more information.

1. From a Home screen, touch

➔

Media

Center

➔ Music & Tones ➔ Get New Ringtones.

2. Touch

VZW Tones Deluxe

. The first time you launch VZW

Tones Deluxe, you’re prompted to accept the terms and

conditions and download the application. Touch beside

VZW Tones Deluxe

to configure the application:

•

View Properties

: Display information about the application.

•

Lock/Unlock

: Lock the application to prevent unauthorized

downloads, or unlock.

•

Remove

: Uninstall the application.

•

Upgrade Check

: Check for updates to the application.

3. Use the onscreen buttons to locate and download tones.

4. Touch to find other ringtone applications.

Get New Applications

u820.book Page 86 Tuesday, March 9, 2010 6:52 PM

My Ringtones

1. From a Home screen, touch

➔

Media

Center

➔ Music & Tones ➔ My Ringtones.

2. Touch a ringtone for these options:

•Set As

: Set the tone as a

Ringtone, Contact ID

Alert Tone

•File Info

: View

information about the tone.

Use the onscreen buttons to preview tones:

–

Touch to play the tone.

–

To stop playback, touch .

–

Touch to adjust the volume during playback.

3. Touch to browse and download new tones.

My Music

Use

My Music

to launch Music Player to play music files. For

more information, see “Music Player” on page 94.

䊳

From a Home screen, touch

➔

Media Center

➔

My Music

My Sounds

Use

My Sounds

to record and manage sounds on your phone.

1. From a Home screen, touch

➔

Media

Center

➔ Music & Tones ➔ My Sounds.

2. Touch a sound for these options:

•Set As

: Set the sound as a

Ringtone, Contact ID

Alert Tone

•Send: Send the sound in a message.

•File Info

: View

information about the sound.

Use the onscreen buttons to preview sounds:

–

Touch to play the sound.

–

To stop playback, touch .

–

Touch to adjust the volume during playback.

Recording a Sound

1. From a Home screen, touch

➔

Media

Center

➔ Music & Tones ➔ My Sounds.

2. Touch Record New, then choose the type of recording:

• For Voice Message

: Record a new sound for a Voice Message

• To Save as Sound File: Save the recording to

My Sounds

3. Use the onscreen buttons to control recording:

–

Touch to start recording.

Get New Ringtones

u820.book Page 87 Tuesday, March 9, 2010 6:52 PM

Media Center 88

–

To pause recording, touch .

–

Touch to end the recording.

–

To review the recording, touch to play it.

–

Touch to adjust the volume during playback.

4. Touch . If you chose

For Voice Message

, a new Voice

message opens to send the sound.

Sync Music

Use

Sync Music

to transfer music from your phone to your PC.

1. From a Home screen, touch

➔

Media

Center

➔ Music & Tones ➔ Sync Music.

2. Plug the Samsung USB cable into your phone and connect

it to a USB port on your PC.

3. On your phone, at the “

Select USB Mode

” prompt, touch

Media Sync Mode

Tip:

You can set a default USB Mode in Settings. For more information, see “USB Mode” on page 84.

4. At the prompt on the PC, select a sync method:

• Open device to view files using Windows Explorer

. Drag and

drop files from the PC to your phone.

• Sync digital media files using Windows Media Player

. Use

Windows Media Player on the PC to manage your phone’s music.

• Manage the device using Rhapsody.

For more information, see

“V CAST Music with Rhapsody (Subscription, Wireless and PC Downloads)”

on page 86.

5. Transfer music files to your phone. When finished, you can

disconnect the USB cable.

Picture & Video

V CAST Videos

V CAST provides access to vibrant, full-color video-on-demand from some of the biggest names in entertainment.

䊳

From a Home screen, touch

➔

Media Cente

➔

Picture & Video

➔

V CAST Videos

For more information, see “V CAST Videos” on page 107.

Get New Pictures

1. From a Home screen, touch

➔

Media

Center ➔ Picture & Video ➔ Get New Pictures.

2. Follow the on-screen prompts to download pictures from

the Media Center server. Subscription charges may apply.

Save

u820.book Page 88 Tuesday, March 9, 2010 6:52 PM

My Pictures

Use

My Pictures

to view, edit and and manage images stored on your phone. For more information, see “My Pictures” on page 102.

䊳

From a Home screen, touch

➔

Media Center

➔

Picture & Video

➔

My Pictures

My Videos

Use

My Videos

to view and manage videos stored on your phone.

For more information, see “My Videos” on page 106.

䊳

From a Home screen, touch

➔

Media Center

➔

Picture & Video

➔

My Videos

Take Pictur e

Take pictures with your phone’s built-in 3.2 megapixel camera. For more information, see “Using the Camera” on page 99.

䊳

From a Home screen, touch

➔

Media Center

➔

Picture & Video

➔

Take Pictu r e

Record Video

Use the built-in Camcorder to record videos. For more information, see “Using the Camcorder” on page 104.

䊳

From a Home screen, touch

➔

Media Center

➔

Picture & Video

➔

Record Video

Online Album

Store pictures and videos to your Verizon Wireless Online Album.

Note:

Before using Online Album, set up your account by visiting the Verizon Wireless website at www.verizonwireless.com.

1. From a Home screen, touch

➔

Media

Center

➔

Picture & Video

➔

Online Album

. The Browser launches, displaying the Online Album login

screen.

2. Enter your login credentials and touch

Games

Play fun and interesting

Games

, right on your phone.

1. From a Home screen, touch

➔

Media

Center

➔

Games

2. To play a game, touch the game in the list.

3. Touch to browse and download additional

games. Choose

Subscription

Unlimited

, then follow the

prompts to download and install games.

Get New Applications

u820.book Page 89 Tuesday, March 9, 2010 6:52 PM

Media Center 90

Browser

Use your phone’s built-in

Browser

to access the internet.

䊳

From a Home screen, touch

➔

Media Center

➔

Browser

For more information about using Browser, see “Browser” on page 118.

Browse & Download

Use

Browse & Download

to load applications on your phone

1. From a Home screen, touch

➔

Media

Center

➔

Browse & Download

2. The list of default applications displays. Touch to download

the application and follow the onscreen prompts.

3. To download new applications, touch and

browse for new applications. Follow the online screen prompts to download and install the applications.

4. At the

App Installed successfully?

prompt, touch

Yes

to run

it, or No return to the list.

Note:

The

Browse & Download

menu displays all downloaded applications,

with the most current download first.

Extras

1. From a Home screen, touch

➔

Media

Center

➔

Extras

2. Touch to select the application you wish to download or

touch to browse and download additional applications.

3. At the

App Installed successfully?

prompt, touch

Yes

to run

it, or No return to category list.

Communities

provides a single point for accessing online

communities, such as Facebook, Flickr, YouTube and MySpace.

䊳

From a Home screen, touch

➔

Media Center

➔

Communities

Tip:

You can also use the widget to launch

Communities.

For more information, see “Communities” on page 123.

Get New Applications

u820.book Page 90 Tuesday, March 9, 2010 6:52 PM

Info

provides details about memory, logs, and help for using

applications.

1. From a Home screen, touch

➔

Media

Center

➔

Info

2. Touch

App. Memory

to view information about memory

used and available for applications.

3. Touch

Phone Memory

to view details about the phone’s

internal memory.

4. Touch

View Log

to view logs of phone operations, if

available.

5. Touch

Help

to display Help topics about buying,

downloading, installing and using applications.

u820.book Page 91 Tuesday, March 9, 2010 6:52 PM

Music 92

Section 10: Music

This section describes how to use the music features of your phone to play, download, and manage your music files.

V CAST Music with Rhapsody

(Subscription, Wireless and PC Downloads)

V CAST Music with Rhapsody® is a digital music service that lets

you listen to millions of songs from thousands of artists. Discover new and old favorites in an extensive music catalog.

Download V CAST Music with Rhapsody to your PC to sync tracks, albums, and playlists to your new phone, while managing your existing PC music library, all in one place.

V CAST Music with Rhapsody is compatible with Windows® 7, Vista or XP Service Pack 2, with the latest Windows updates and the latest Windows Media Player. MAC OS and Linux are not supported.

For complete system requirements, and to download V CAST Music with Rhapsody for free, visit

www.verizonwireless.com/music

䊳

From a Home screen, touch

➔

Media Center

➔

Music & Tones

➔

VCAST Music | Rhapsody

Note:

The first time you launch VCAST Music with Rhapsody, you must agree to the Terms and Conditions. Per-song charges apply.

Downloading music to your phone

1. From a Home screen, touch

➔

Media

Center

➔

Music & Tones

➔

V CAST Music |

Rhapsody

2. Browse for songs using the onscreen buttons and prompts.

Touch the song you want to download, and use these

options:

•

To uc h

Preview

to hear a 20 second preview of the song.

•

To uc h

Buy

to buy the song. At the

CONFIRM PURCHASE

prompt,

touch

Buy This Song

to accept the terms.

3. Touch

Download Now

to download the song now, or

Download Later

to download at a later time.

Tip:

If you choose Download Later, you can continue choosing music and download all purchased tracks at one time by touching the Download button on the V CAST Music with Rhapsody home screen.

u820.book Page 92 Tuesday, March 9, 2010 6:52 PM

Choose a location for the download:

Phone Memory

Memory Card

(recommended), and the download starts.

5. Touch

Play This Song

, or touch to return to the

previous screen.

Download Music to your PC

Note:

When you purchase music with your wireless device, you can also download a copy to your PC using the V CAST with Rhapsody software.

1. From a Home screen, touch

➔

Media

Center

➔

Music & Tones

➔

VCAST Music |

Rhapsody

2. Log in. After logging in, locate and download music files.

• Downloading a PC copy

–

Available tracks will pop up upon log-in.

–

Check the boxes of songs to download.

–

Select Download Tracks.

• Purchasing music

–

Browse the catalog and select tracks or albums to purchase.

–

Re-enter your password.

–

Confirm the purchase and the download will begin shortly.

• Adding subscription music

(requires V CAST Music with

Rhapsody subscription)

–

Review subscription offerings.

–

Drag and drop tracks to My Library, or click the Add button next to the song.

Import Songs from an Audio CD

1. On your PC, launch

V CAST Music with Rhapsody

2. Insert an audio CD into the CD-ROM drive.

3. The tracks on the CD display in the window. Select tracks

for import by clicking the check boxes.

4. Click on the “

Import CD

” button to import your selections.

Sync music from your PC to your phone

Use

V CAST Music with Rhapsody

on your PC to transfer music to

your phone.

1. Plug the Samsung USB cable into your phone and connect

it to a USB port on your PC.

2. On your phone, at the “

Select USB Mode

” prompt, touch

Media Sync Mode

Tip:

You can set a default USB Mode in Settings. For more information, see “USB Mode” on page 84.

u820.book Page 93 Tuesday, March 9, 2010 6:52 PM

Music 94

At the prompt on the PC, select

Manage the device using

Rhapsody

. For more information, see “V CAST Music with

Rhapsody” on page 92.

Music Player

Use

Music Player

to play music files that you have transferred

from your PC. You can play music with the slide open or closed.

䊳

From a Home screen, touch

➔

My Music

Playing Music

1. From a Home screen, touch

➔

My Music

Each time you open Music Player, it checks your phone

memory, and optional memory card, if installed, for music files to update your music library.

2. Touch to select songs to play.

3. During playback, use the sound and playlist controls:

• Sound

: Touch to choose Normal, Rock, Jazz, Live, Classic, Bass,

Concert, Wide or Clarity.

• Shuffle

: Touch to play songs in random order.

•Repeat

: Touch to repeat all songs, or to repeat the current song.

4. During playback, touch to access playlists. For

more information, see “Playlists” on page 97.

5. During playback, touch

for these options:

•Exit Player

: Close Music Player.

Symphony No. 1 (Milton)

Shue

Repeat

Now Playing

Sound

Back

My Music

Add

To Playlist

Options

u820.book Page 94 Tuesday, March 9, 2010 6:52 PM

• Music Only Mode

: Disables all wireless communications, to allow

your phone to function only as a music player.

•Skin

: Choose a style for the Music Player interface, from Simple,

Album Artwork, Visualizer or Lyrics.

• Song Info

: Display information about the current music file.

•Memory Info

: View statistics for the phone’s memory and the

optional installed memory card.

6. Use these buttons to control playback:

•

Touch to advance to the next song in the playlist. Touch and hold to scan forward through the current song.

•

Touch to skip to the previous song in the playlist. Touch and hold to scan backward through the current song.

•

Touch to pause playback. Touch to resume playback.

•

Touch to adjust the volume.

Landscape Mode

You can rotate the phone to landscape mode to view album covers during playback, and control playback.

When viewing covers, you can:

•

Swipe your finger across the screen to scroll through the albums.

•

Touch an album cover to display songs from the album, then touch a

song to play the song.

•

Touch to pause playback.

•

Touch to resume playback.

•

Touch to go back to Music Player.

u820.book Page 95 Tuesday, March 9, 2010 6:52 PM

Music 96

Copy music from your PC to your phone

Copy music from your PC to play with Music Player.

1. Plug the Samsung USB cable into your phone and connect

it to a USB port on your PC.

2. On your phone, at the “

Select USB Mode

” prompt, touch

Media Sync Mode

Tip:

You can set a default USB Mode in Settings. For more information, see “USB Mode” on page 84.

3. At the prompt on the PC, select a sync method:

• Open device to view files using Windows Explorer

. Drag and

drop files from the PC to your phone.

• Sync digital media files using Windows Media Player

. Use

Windows Media Player on the PC to manage your phone’s music.

• Manage the device using Rhapsody.

For more information, see

“V CAST Music with Rhapsody”

on page 92.

4. Transfer music files to your phone. When finished, you can

disconnect the USB cable.

My Music

My Music provides access to all the songs stored on your phone, and on an optional installed memory card.

1. From a Home screen, touch

➔

My Music

➔ .

2. Touch the drop-down list to

display:

•

All Songs

•

Playlists

•

Artists

•

Albums

•

Expired Songs

3. Touch to launch

V CAST Music with Rhapsody

to purchase new songs.

4. Touch to connect

to the PC to copy music to your phone. For more information, see “Copy music from your PC to your phone”

on page 96.

5. Touch select songs and add them to a playlist.

My Music

Shop

Sync

Add To Playlist

u820.book Page 96 Tuesday, March 9, 2010 6:52 PM

Samsung Reality GH68-26940A, SCH-U820, Reality User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual