Samsung QN55Q75CNF, QN65Q75CNF Schematic
QLED TV
Project : QNQ7CT
Chassis : QWA80
Model : QN55Q75CNF
QN65Q75CNF
SERVICE Manual 
QLED TV |
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Contents |
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1. Precautions
2.Productspecifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
QN**Q75CNF
Contents |
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1. Precautions....................................................................................................................... |
1-1 |
1-1. Safety Precautions ........................................................................................................................ |
1-1 |
1-1-1. Warnings.............................................................................................................................. |
1-1 |
1-1-2. Servicing the LED TV......................................................................................................... |
1-1 |
1-1-3. Fire and Shock Hazard...................................................................................................... |
1-1 |
1-1-4. Product Safety Notices.................................................................................................... |
1-2 |
1-2. Servicing Precautions.................................................................................................................. |
1-3 |
1-2-1. General Servicing Precautions....................................................................................... |
1-3 |
1-3. Static Electricity Precautions..................................................................................................... |
1-4 |
1-4. Installation Precautions.............................................................................................................. |
1-5 |
2.ProductSpecifications..................................................................................................... |
2-1 |
2-1. Product information...................................................................................................................... |
2-1 |
2-2.Productspecification.................................................................................................................. |
2-2 |
2-3. Accessories................................................................................................................................... |
2-8 |
2-4. Viewing the Functions................................................................................................................ |
2-9 |
2-4-1. 2018' Concept.................................................................................................................... |
2-9 |
2-4-2. Quick Guides.................................................................................................................... |
2-12 |
2-4-3. The Samsung Smart Remote....................................................................................... |
2-16 |
2-4-4. Supported Resolutions for UHD Input Signals.......................................................... |
2-18 |
2-4-5. HDMI black level............................................................................................................ |
2-19 |
2-4-6. Supported Formats....................................................................................................... |
2-20 |
3. Disassembly and Reassemble......................................................................................... |
3-1 |
3-1. Disassembly.................................................................................................................................. |
3-1 |
3-2. One Connect................................................................................................................................. |
3-8 |
4. Troubleshooting............................................................................................................... |
4-1 |
4-1. Power............................................................................................................................................. |
4-1 |
4-1-1. TV POWER STANDBY........................................................................................................ |
4-1 |
4-1-2. TV POWER ON SEQUENCE.............................................................................................. |
4-3 |
4-1-3. Additional Backlight Test................................................................................................ |
4-5 |
4-1-4. Diagnostic Methods - Flashing Symtom Codes.......................................................... |
4-7 |
4-1-5. Function Control Operation/Test................................................................................... |
4-8 |
4-2. Video.............................................................................................................................................. |
4-9 |
4-2-1. Troubleshooting Video Problems.................................................................................. |
4-9 |
4-2-2. TV MAIN / T-CON........................................................................................................... |
4-10 |
4-3. Audio............................................................................................................................................ |
4-13 |
4-4. Network...................................................................................................................................... |
4-14 |
4-5. Smart Hub................................................................................................................................... |
4-15 |
4-6. One Connect............................................................................................................................... |
4-17 |
4-6-1. OCB POWER ON SEQUENCE TEST............................................................................... |
4-17 |
4-6-2. OCB Self Power Supply Test......................................................................................... |
4-18 |
4-6-3. TV BACKLIGHT QUICK TEST ......................................................................................... |
4-19 |
4-7. Bluetooth / WiFi Module........................................................................................................... |
4-21 |
4-8. Factory Mode.............................................................................................................................. |
4-23 |
4-9. Replacing Main Board............................................................................................................... |
4-29 |
4-10. Factory Mode Adjustments.................................................................................................... |
4-31 |
4-10-1. Entering Factory Mode................................................................................................ |
4-31 |
4-10-2. Detail Factory Option.................................................................................................. |
4-32 |
4-10-3. Factory Data................................................................................................................. |
4-34 |
4-11. AV Control Tabe....................................................................................................................... |
4-44 |
4-12. RS-232C..................................................................................................................................... |
4-51 |
4-13. Dimensions............................................................................................................................... |
4-52 |
4-14. Updating the TV’s Software.................................................................................................... |
4-53 |
4-14-1. Updating the TV’s software to the latest version.................................................... |
4-53 |
4-14-2. Updating the TV automatically.................................................................................. |
4-53 |
5. Wiring Diagram................................................................................................................ |
5-1 |
5-1. Wiring Diagram.............................................................................................................................. |
5-1 |
5-2. Connector...................................................................................................................................... |
5-4 |
5-2-1. Main Board........................................................................................................................ |
5-4 |
5-2-2. One Connect Board......................................................................................................... |
5-8 |
5-2-3. SMPS Board.................................................................................................................... |
5-10 |
This Service Manual is a property of Samsung Electronics Co.,Ltd.
Any unauthorized use of Manual can be punished under applicable International and/or domestic law.
© 2018 Samsung Electronics Co.,Ltd. All rights reserved.
Printed in Korea
1. Precautions
1. Precautions
1-1. Safety Precautions
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock.
1-1-1. Warnings
For continued safety, do not attempt to modify the circuit board.
WARNING |
Disconnect the AC power and DC power jack before servicing. |
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1-1-2. Servicing the LED TV
1.When servicing the LED TV, Disconnect the AC line cord from the AC outlet.
2.It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this meter periodically.
1-1-3. Fire and Shock Hazard
Before returning the monitor to the user, perform the following safety checks:
1.Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the chassis and other metal parts in the monitor.
2.Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
3.Leakage Current Hot Check:
(READING SHOULD) |
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NOT BE ABOVE 0.5mA |
LEAKAGE |
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DEVICE |
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CURRENT |
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UNDER |
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TESTER |
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TEST |
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TEST ALL EXPOSED |
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METAL SURFACES |
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2-WIRE CORD |
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ALSO TEST WITH PLUG |
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REVERSED (USING AC |
EARTH |
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ADAPTER PLUG AS |
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REQUIRED) |
GROUND |
Do not use an isolation transformer during this test.
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Use a leakage current tester or a metering system that complies with American National Standards |
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WARNING |
Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL |
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Publication UL1410, 59.7). |
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4.With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch firstintheONpositionandthenOFF,measurethecurrentbetweenaknownearthground(metalwaterpipe,conduit, etc.) and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
1. Precautions
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,wattage,etc.Partsthathavespecialsafetycharacteristicsareidentifiedby
on schematics and parts lists. A substitute replacement that does not have the same safety characteristics as the recommended replacement part mightcreateshock,fireand/orotherhazards.Productsafetyisunderreviewcontinuouslyandnewinstructionsare issued whenever appropriate.
1-2
1. Precautions
1-2. Servicing Precautions
An electrolytic capacitor installed with the wrong polarity might explode.
WARNING
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
this manual.
CAUTION
Ifunforeseencircumstancescreateconflictbetweenthefollowingservicingprecautionsandanyofthe
safety precautions, always follow the safety precautions.
NOTE
1-2-1. General Servicing Precautions
1.Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect a test component in parallel with an electrolytic capacitor.
2.Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements to their original position.
3.After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that the area around the serviced part has not been damaged.
4.Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input terminals and earphone jacks).
5.Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
6.Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead; always remove the instrument’s ground lead last.
1-3
1. Precautions
1-3. Static Electricity Precautions
Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly calledElectrostaticallySensitiveDevices(ESD).ExamplesoftypicalESDareintegratedcircuitsandsomefield-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
1.Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard, be sure to remove the wrist strap before applying power to the monitor.
2.After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent accumulation of an electrostatic charge.
3.Donotusefreon-propelledchemicals.ThesecangenerateelectricalchargessufficienttodamageESDs.
4.Use only a grounded-tip soldering iron to solder or desolder ESDs.
5.Useonlyananti-staticsolderremovaldevice.Somesolderremovaldevicesnotclassifiedas“anti-static”cangenerate electricalchargessufficienttodamageESDs.
6.Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive materials.
7.Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material to the chassis or circuit assembly into which the device will be installed.
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
CAUTION
8.Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or liftingyourfootfromacarpetedfloorcangenerateenoughstaticelectricitytodamageanESD.
1-4
1. Precautions
1-4. Installation Precautions
1.For safety reasons, more than a people are required for carrying the product.
2.Keepthepowercordawayfromanyheatemittingdevices,asameltedcoveringmaycausefireorelectricshock.
3.Do not place the product in areas with poorventilation such as a bookshelf or closet. The increased internal temperaturemaycausefire.
4.Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed tomoisture.Otherwise,itmaycauseafireorelectricshock.
5.Makesuretoturnthepoweroffandunplugthepowercordfromtheoutletbeforerepositioningtheproduct.Alsocheck theantennacableortheexternalconnectorsiftheyarefullyunplugged.Damagetothecordmaycausefireorelectric shock.
6.Keeptheantennafarawayfromanyhigh-voltagecablesandinstallitfirmly.Contactwiththehighvoltagecableorthe antennafallingovermaycausefireorelectricshock.
7.When installing the product, leave enough space (0.4m) between the product and the wall forventilation purposes.
Ariseintemperaturewithintheproductmaycausefire.
8.If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion (for example, with some lithium batteries), the following applies:
•Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to the instructions.
•Donotdisposeofbatteriesinafire.
•Do not short circuit, disassemble or overheat the batteries.
CAUTION • Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
•Donotbeexposedtoexcessiveheatsuchassunshine,fireorthelike.
1-5
2.Productspecifications
2.ProductSpecifications
2-1. Product information
Model |
QN**Q75CNF |
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Front View |
H |
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* W : Width H : High D : Depth |
D |
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Detail View
Color |
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Front:SLATEBLACK/Stand:SLATEBLACK |
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55" |
Body |
48.2x27.7x 3.5inches(1225.5x704.8x88.8mm) |
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Dimensions |
WithStand |
48.2x31.0x11.8inches(1225.5x786.3x300.6mm) |
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(W x H x D) |
65" |
Body |
56.8x32.6x4.1inches(1442.3x827.9x105.2mm) |
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WithStand |
56.8x36.0x14.8inches(1442.3x915.1x374.9mm) |
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55" |
WithoutStand |
39.2lbs(17.8kg) |
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Weight |
WithStand |
46.5lbs(21.1kg) |
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65" |
WithoutStand |
52.9lbs(24.0kg) |
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WithStand |
61.1lbs(27.7kg) |
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2-1
2.Productspecifications
2-2.Productspecification
NOTE
Designandspecificationsaresubjecttochangewithoutpriornotice.
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Last UpdateDate:2018.06.19 |
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Item |
QN55Q75CNFXZA |
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General Information |
Product |
QLED |
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Series |
Q |
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Country |
UNITEDSTATES |
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Display |
ScreenSize |
55" |
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Resolution |
3,840x2,160 |
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UltraBlack |
UltraBlackElite |
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ScreenCurvature |
4,200R |
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10bitSupport |
Yes |
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Video |
PictureEngine |
QEngine |
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MotionRate |
240 |
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HDR(HighDynamicRange) |
QHDRElite |
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HDR10+ |
Yes |
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HLG(HybridLogGamma) |
Yes |
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Contrast |
QConstrastPlus |
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Color |
QColor |
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ViewingAngle |
QViewingAngle |
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MicroDimming |
SupremeUHDDimming |
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AutoDepthEnhancer |
Yes |
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ContrastEnhancer |
N/A |
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AutoMotionPlus |
Yes |
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FilmMode |
Yes |
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NaturalModeSupport |
Yes |
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Audio |
DolbyDigitalPlus |
Yes |
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DTSCodec |
N/A |
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SoundOutput(RMS) |
40W |
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SpeakerType |
4.1CH |
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Woofer |
Yes |
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MultiroomLink |
Yes |
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BlutoothAudio |
Yes |
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Smart Service |
SamsungSMARTTV |
Smart |
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Bixby |
USEnglish |
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VoiceInteraction |
Spanish,French |
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TVPlus |
Yes(USonly,Channel) |
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2-2
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2.Productspecifications |
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Item |
QN55Q75CNFXZA |
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Smart Service |
WebBrowser |
Yes |
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SmartThingsAppSupport |
Yes |
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SmartThings |
Yes |
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UniversalGuide |
Yes(USOnly) |
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Convergence |
TVtoMobile-Mirroring |
Yes |
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MobiletoTV-Mirroring,DLNA |
Yes |
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360VideoPlayer |
Yes |
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360CameraSupport |
Yes |
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EasySetup |
Yes |
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BluetoothLowEnergy |
Yes |
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WiFi Direct |
Yes |
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TVSoundtoMobile |
Yes |
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SoundMirroring |
Yes |
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Tuner/Broadcasting |
DigitalBroadcasting |
ATSC/ClearQAM |
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AnalogTuner |
Yes |
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Connectivity |
HDMI |
4 |
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USB |
3 |
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ComponentIn(Y/Pb/Pr) |
N/A |
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CompositeIn(AV) |
N/A |
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Ethernet(LAN) |
Yes |
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AudioOut(MiniJack) |
N/A |
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DigitalAudioOut(Optical) |
1 |
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RFIn(Terrestrial/Cableinput/Satelliteinput) |
1/1(CommonUseforTerrestrial)/0 |
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Ex-Link(RS-232C) |
1 |
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CISlot |
N/A |
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HDMIA/ReturnCh.Support |
Yes |
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HDMIQuickSwitch |
Yes |
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WirelessLANAdapterSupport |
N/A |
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WirelessLANBuilt-in |
Yes |
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Anynet+(HDMI-CEC) |
Yes |
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Design |
Design |
QStyle-Slim |
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BezelType |
4Bezel-less |
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FrontColor |
SlateBlack |
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LightEffect(Deco) |
N/A |
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StandType |
C-Center |
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Swivel(Left/Right) |
N/A |
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Additional Feature |
ArtMode(TheFrame) |
N/A |
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MotionDetection(TheFrame) |
N/A |
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2-3
2.Productspecifications
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Item |
QN55Q75CNFXZA |
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Additional Feature |
AmbientMode |
Yes |
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Learnmenuscreen(USEnglish)/ |
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SeeColors/Negativecolors/Grayscale/ |
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Accessibility |
Captionmoving/VoiceGuide(US |
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English)/Enlarge/HighContrast/Learn |
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TVRemote(USEnglish)/Multi-output |
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Audio |
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DigitalCleanView |
Yes |
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AutoChannelSearch |
Yes |
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AutoPowerOff |
Yes |
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Caption(Subtitle) |
Yes |
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ConnectShare™(HDD) |
Yes |
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ConnectShare™(USB2.0) |
Yes |
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EPG |
Yes |
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GameMode |
Yes(AutoGameMode,GameMotionPlus, |
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Freesync) |
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OSDLanguage |
English,Spanish,French |
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BTHIDBuilt-in |
Yes |
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USBHIDSupport |
Yes |
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Teletext(TTX) |
N/A |
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V-Chip |
Yes |
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IPv6Support |
Yes |
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MBR Support |
Yes |
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UltraCleanView |
N/A |
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Eco Feature |
EcoSensor |
Yes |
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EnergyStar |
Yes |
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2-4
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2.Productspecifications |
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LastUpdateDate:2018.03.28 |
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Item |
QN65Q75CNFXZA |
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General Information |
Product |
QLED |
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Series |
Q |
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Country |
UNITEDSTATES |
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Display |
ScreenSize |
65" |
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Resolution |
3,840x2,160 |
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UltraBlack |
UltraBlackElite |
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ScreenCurvature |
4,200R |
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10bitSupport |
Yes |
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Video |
PictureEngine |
QEngine |
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MotionRate |
240 |
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HDR(HighDynamicRange) |
QHDRElite |
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HDR10+ |
Yes |
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HLG(HybridLogGamma) |
Yes |
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Contrast |
QConstrastPlus |
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Color |
QColor |
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ViewingAngle |
QViewingAngle |
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MicroDimming |
SupremeUHDDimming |
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AutoDepthEnhancer |
Yes |
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ContrastEnhancer |
N/A |
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AutoMotionPlus |
Yes |
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FilmMode |
Yes |
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NaturalModeSupport |
Yes |
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Audio |
DolbyDigitalPlus |
Yes |
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DTSCodec |
N/A |
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SoundOutput(RMS) |
40W |
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SpeakerType |
4.1CH |
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Woofer |
Yes |
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MultiroomLink |
Yes |
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BlutoothAudio |
Yes |
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Smart Service |
SamsungSMARTTV |
Smart |
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Bixby |
USEnglish |
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VoiceInteraction |
Spanish,French |
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TVPlus |
Yes(USOnly) |
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WebBrowser |
Yes |
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SmartThingsAppSupport |
Yes |
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SmartThings |
Yes |
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UniversalGuide |
YES(USOnly) |
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2-5
2.Productspecifications
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Item |
QN65Q75CNFXZA |
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Convergence |
TVtoMobile-Mirroring |
Yes |
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MobiletoTV-Mirroring,DLNA |
Yes |
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360VideoPlayer |
Yes |
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360CameraSupport |
Yes |
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EasySetup |
Yes |
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BluetoothLowEnergy |
Yes |
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WiFi Direct |
Yes |
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TVSoundtoMobile |
Yes |
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SoundMirroring |
Yes |
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Tuner/Broadcasting |
DigitalBroadcasting |
ATSC/ClearQAM |
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AnalogTuner |
Yes |
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Connectivity |
HDMI |
4 |
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USB |
3 |
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ComponentIn(Y/Pb/Pr) |
N/A |
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CompositeIn(AV) |
N/A |
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Ethernet(LAN) |
Yes |
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|
|
|
AudioOut(MiniJack) |
N/A |
|
|
|
|
DigitalAudioOut(Optical) |
1 |
|
|
|
|
RFIn(Terrestrial/Cableinput/Satelliteinput) |
1/1(CommonUseforTerrestrial)/0 |
|
|
|
|
Ex-Link(RS-232C) |
1 |
|
|
|
|
CISlot |
N/A |
|
|
|
|
HDMIA/ReturnCh.Support |
Yes |
|
|
|
|
HDMIQuickSwitch |
Yes |
|
|
|
|
WirelessLANAdapterSupport |
N/A |
|
|
|
|
WirelessLANBuilt-in |
Yes |
|
|
|
|
Anynet+(HDMI-CEC) |
Yes |
|
|
|
Design |
Design |
QStyle-Slim |
|
|
|
|
BezelType |
4Bezel-less |
|
|
|
|
FrontColor |
SlateBlack |
|
|
|
|
LightEffect(Deco) |
N/A |
|
|
|
|
StandType |
C-Center |
|
|
|
|
Swivel(Left/Right) |
N/A |
|
|
|
Additional Feature |
ArtMode(TheFrame) |
N/A |
|
|
|
|
MotionDetection(TheFrame) |
N/A |
|
|
|
|
AmbientMode |
Yes |
|
|
|
2-6
|
|
2.Productspecifications |
|
|
|
|
|
|
|
Item |
QN65Q75CNFXZA |
|
|
|
Additional Feature |
|
Learnmenuscreen(USEnglish)/ |
|
|
SeeColors/Negativecolors/Grayscale/ |
|
Accessibility |
Captionmoving/VoiceGuide(US |
|
English)/Enlarge/HighContrast/Learn |
|
|
|
|
|
|
TVRemote(USEnglish)/Multi-output |
|
|
Audio |
|
DigitalCleanView |
Yes |
|
|
|
|
AutoChannelSearch |
Yes |
|
|
|
|
AutoPowerOff |
Yes |
|
|
|
|
Caption(Subtitle) |
Yes |
|
|
|
|
ConnectShare™(HDD) |
Yes |
|
|
|
|
ConnectShare™(USB2.0) |
Yes |
|
|
|
|
EPG |
Yes |
|
|
|
|
GameMode |
Yes(AutoGameMode,GameMotionPlus) |
|
|
|
|
OSDLanguage |
English,Spanish,French |
|
|
|
|
BTHIDBuilt-in |
Yes |
|
|
|
|
USBHIDSupport |
Yes |
|
|
|
|
Teletext(TTX) |
N/A |
|
|
|
|
V-Chip |
Yes |
|
|
|
|
IPv6Support |
Yes |
|
|
|
|
MBR Support |
Yes |
|
|
|
|
UltraCleanView |
N/A |
|
|
|
Eco Feature |
EcoSensor |
Yes |
|
|
|
|
EnergyStar |
Yes |
|
|
|
2-7
2.Productspecifications
2-3. Accessories
NOTE
•Theitems’colorsandshapesmayvarydependingonthemodel.
•Cablesnotincludedinthepackagecontentscanbepurchasedseparately.
•Thepartcodeforsomeaccessoriesmaydifferdependingonyourregion.
•Theprovidedaccessoriesmayvarydependingonthemodel.
|
Product |
Code. No |
|
Product |
Code. No |
|
|
|
|
|
|
|
|
• |
SamsungSmartRemote |
BN59-01298H |
• |
PowerCord |
3903-001117 |
|
|
|
|
|
|
||
• Batteries(AAx2) |
4301-000101 |
• |
UserManual |
BN68-08950E |
||
|
|
|
|
|
|
|
• |
RegulatoryGuide |
BN68-08114Q |
|
|
55":BN91-19835A |
|
|
|
|
• |
ONECONNECT |
||
• |
ONECONNECTCABLE |
BN39-02395A |
65":BN91-19835B |
|||
|
|
|||||
|
|
|
||||
|
|
|
|
|
|
|
2-8
2.Productspecifications
2-4. Viewing the Functions
2-4-1. 2018' Concept
An intelligent way to enjoy the smart TV
Gettoyourentertainmentthefaster,easier,andintelligentway.Apersonal assistantthathasyoucovered,aremoteto control,andasimplehubtocontroldevices.Searchless,andwatchmore.EnjoyingTVhasneverbeenthiseasy.
NOTE
•Imagesaresimulatedandforillustrationpurposesonly.Theappearanceanddesignspecificationswhichisnot affectingtoproductperformancearesubjecttochangewithoutnotice.
•SmartserviceandGUI(GraphicUserInterface)mayvarybymodel andregion.
•Theavailabilityofthirdpartyservicesandcontentis subjecttochangewithoutnotice.
•AlldevicesmustbeonthesamenetworkandInternetconnectionisrequired.
•Netflixstreamingmembershiprequired.
Bixby on TV
ControlyourTVthemoreintelligentwaywithBixby.It'seasier,too.Justtell Bixbytoflipchannels,searchforcontent, andopenyourapps.NotonlydoesBixbyhelpfindyourfavouritecontent,itcanevencontrolyourhomeIoTdevices.
2-9
2.Productspecifications
One Remote Control
EasilycontrolconnecteddevicesandcontentwithjustOneRemoteControl.Italsohasanautodetectionfeature,which automaticallyconnectsandlabelsconnecteddevices.Easytofind,easytouse.Justoneremotecontrol.
NOTE
•Actualproductandremotecontrolmaydifferfromimageshown.
Universal Guide
Don'twastetimeworryingaboutwhattowatchnext.UniversalGuidenotonlyshowsyoupopularshowsandcontent, itrecommendscontentspecificallytoyourviewingpreferencebyanalyzingyourviewingpatternoverthepastfew months.
NOTE
•AgreementoftheSmartHubTermsandConditionsandPrivacyPolicyisrequiredbeforeuse.
•SmartserviceandGUI(GraphicUserInterface)mayvarybymodel andregion.
•NotavailableinCanada.
2-10
2.Productspecifications
SmartThings
SmartThingsturnsyourTVintoahubforyoursmarthomedevices,fromfridgetomobile.Itgivesyouseamless interactionsandletsyoucontrolandmonitoryoursmarthometheintelligentway.
NOTE
•SmartThingscompatibledevicesmayvarybyregion.
•ThisserviceandGUI(GraphicUserInterface)mayvarybyregion.
•Thisfunctionmaydifferbymobileandoperatingsystem.
•MustdownloadandinstalltheSmartThingsapp.
2-11
2.Productspecifications
2-4-2. Quick Guides
Youcanlearnquicklyhowtorunandusethefrequentlyusedfunctions,suchasBixby,AmbientMode,andSmartHub.
Connecting the Samsung Smart Remote to the TV
ConnecttheSamsungSmartRemotetoyourTVtooperatetheTV.
Whenyouturn ontheTVforthefirsttime,theSamsungSmartRemotepairstotheTVautomatically.IftheSamsung SmartRemotedoesnotpairtotheTVautomatically,pointitattheremotecontrol sensoroftheTV,andthenpressand holdthe
and
buttonssimultaneouslyfor3secondsormore.
NOTE
•Theimages,buttons,andfunctionsoftheSamsungSmartRemotemaydifferdependingonthemodel.
•FormoreinformationabouttheSamsungSmartRemotethatcomeswiththeQLEDTV,referto"Aboutthe SamsungSmartRemote(QLEDTV)."
•TheSamsungSmartRemotemaynot besupporteddependingonthemodel orgeographicalarea.
2-12
2.Productspecifications
Using Smart Hub
ConnecttoSmartHubforapps,games,movies, andmore.
EnjoythemultiplefunctionsprovidedbySmart Hub simultaneouslyonasinglescreen.
NOTE
• TheimageonyourTVmaydifferfromtheimageabovedependingonyourmodel andgeographicalarea.
Whenyoupressthe 
buttononyourremotecontrol,youcanusethefollowingfunctionsandfeatures.
1 
Notification
YoucanviewalistofnotificationsforalleventsthatoccuronyourTV.Anotificationappearsonthescreenwhenitis timetobroadcastascheduledprogramorwhenaneventoccursonaregistereddevice.
2 
Settings
Whenthefocusismovedtothe 
icon,alist ofquicksettingsiconsappearsabovethetopofthemenu.Youcanquickly setfrequentlyusedfunctionsbyclicking theicons.
3 
Settings
YoucanselectanexternaldeviceconnectedtotheTV.
4 
Search
Youcansearchdataforchannels,programs,movietitles,andappsfromSmartHub.
•Tousethisfeature,theTVmustbeconnectedtotheInternet.
5 
APPS
Youcanenjoyawiderangeofcontentincludingnews,sports,weather,andgamesbyinstallingthecorrespondingapps onyourTV.
•Tousethisfeature,theTVmustbeconnectedtotheInternet.
2-13
2.Productspecifications
6 
Ambient Mode
InAmbient Mode,youcanviewbeautifulscreens,variousvisualinformation,andnotificationswhiletheTVscreenis turnedoff.
ToenterAmbient Mode, press the 
button.ToreturntotheTVmode,pressthe 
or 
button.ToshutofftheTV, press the 
button.
Ifyoupressthe 
buttonwhentheTVisturnedoff,theTVturnsoninAmbient Mode.
•IfyouusearemotecontrolotherthantheSamsungTVremotecontrol,theremayberestrictionstoentering
Ambient Mode.
7 
Universal Guide
UniversalGuideisanappthatallowsyoutosearchforandenjoycontentsuchasTVshows,dramas,movies,sports broadcasts,andmusicbeingprovidedbyotherapps.
2-14
2.Productspecifications
Using Bixby
SpeakintothemicrophoneonyourSamsungSmartRemotetocontrolyourTV.
NOTE
•Thisfunctionmaynotbesupporteddependingonthemodelorgeographical area.
•Thesupportedlanguagemaydifferdependingonthegeographical area.
Running Bixby
Pressandholdthe 
buttononyourSamsungSmartRemote,sayacommand,andthenreleasethe 
button.TheTV recognizesthevoicecommand.
NOTE
•Toviewthe Bixby guide, press the 
buttononce.Whenyoupressthe 
buttonforthefirsttime,theUsing Bixby buttonappearsatthebottomofthescreen.PresstheSelectbutton.The Using Bixby popupwindowappears
andatutorialonusingBixby isshown.Whenyoupressthe 
button,theEnter My Bixby buttonappearsatthe bottomofthescreen.PresstheSelectbuttontogototheMy Bixby screen.
2-15
2.Productspecifications
2-4-3. The Samsung Smart Remote
NOTE
•Theimages,buttons,andfunctionsoftheSamsungSmartRemotemaydifferdependingonthemodel.
2-16
2.Productspecifications
Pairing the TV to the Samsung Smart Remote
WhenyouturnontheTVforthefirsttime,theSamsungSmartRemotepairs totheTVautomatically.IftheSamsungSmartRemotedoesnotpairtotheTV automatically,pointitattheremotecontrolsensoroftheTV,andthenpress andholdthebuttonslabeled 
and 
asshowninthefigureontheleft simultaneouslyfor3 secondsormore.
Installing batteries into the Samsung Smart Remote
Toinstallthebatteries,pushtherearcoveropeninthedirectionofthearrowintheillustrationontheleft,andthen insertthebatteriesasshownin thefigure.Makesurethatthepositiveandnegativeendsarefacinginthecorrect direction.
•Alkalinebatteriesarerecommendedforlongerbatterylife.
2-17
2.Productspecifications
2-4-4. Supported Resolutions for UHD Input Signals
CheckthesupportedresolutionforUHDinputsignals.
•Resolution:3840x2160p,4096x2160p
NOTE
AnHDMIconnectionwithHDMI UHD Color set to OffsupportsuptoUHD50P/60P4:2:0inputsignals,whileanHDMI connectionwithHDMI UHD Color set to On supportsuptoUHD50P/60P4:4:4and4:2:2inputsignals.
IfHDMIUHDColorissettoOff
Frame rate (fps) |
Color Depth / Chroma Sampling |
RGB4:4:4 |
YCbCr4:4:4 |
YCbCr4:2:2 |
YCbCr4:2:0 |
|
|
|
|
|
|
50/60 |
8bit |
- |
- |
- |
O |
|
|
|
|
|
|
If HDMI UHD Color is set to On
Frame rate (fps) |
Color Depth / Chroma Sampling |
RGB4:4:4 |
YCbCr4:4:4 |
YCbCr4:2:2 |
YCbCr4:2:0 |
|
|
|
|
|
|
|
8bit |
O |
O |
O |
O |
50/60 |
10bit |
- |
- |
O |
O |
|
12 bit |
- |
- |
O |
O |
2-18
2.Productspecifications
2-4-5. HDMI black level
£ 
Settings £ General £ External Device Manager £ HDMI Black Level
UseHDMIBlackLeveltoadjusttheblackleveltocompensateforlowblacklevels,lowcontrast,ordull colorsgenerated byexternaldevicesconnectedtotheTVviaanHDMIcable.
NOTE
ThisfunctionisonlyavailablewhentheinputsignalconnectedtotheTVviaanHDMIconnectorissettoRGB444.
2-19
2.Productspecifications
2-4-6. Supported Formats
Supported external subtitles
Name |
Format |
|
|
MPEG-4Timedtext |
.ttxt |
SAMI |
.smi |
SubRip |
.srt |
SubViewer |
.sub |
Micro DVD |
.subor.txt |
SubStationAlpha |
.ssa |
AdvancedSubStationAlpha |
.ass |
SMPTE-TTText |
.xml |
|
|
Supported internal subtitles
Name |
Format |
|
|
Xsub |
AVI |
SubStationAlpha |
MKV |
AdvancedSubStationAlpha |
MKV |
SubRip |
MKV |
VobSub |
MKV |
MPEG-4Timedtext |
MP4 |
TTMLinsmoothstreaming |
MP4 |
SMPTE-TTText |
MP4 |
SMPTE-TTPNG |
MP4 |
Supported image formats and resolutions
File extension |
Format |
Resolution |
|
|
|
|
|
*jpg |
JPEG |
15360x8640 |
|
*jpeg |
|||
|
|
||
*png |
PNG |
4096x4096 |
|
*bmp |
BMP |
4096x4096 |
|
*mpo |
MPO |
15360x8640 |
|
|
|
|
2-20
2.Productspecifications
Supported music formats and codecs
File extension |
|
Format |
|
|
Codec |
|
|
|
Note |
|
|||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
*.mp3 |
|
|
MPEG |
|
MPEG1Audio |
|
|
|
|
|
|
||||
|
|
|
|
Layer3 |
|
|
|
|
|
|
|||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||
*.m4a |
|
|
|
|
|
|
|
|
|
|
|
|
|
||
*.mpa |
|
|
MPEG4 |
|
|
AAC |
|
|
|
|
|
|
|||
*.aac |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
*.flac |
|
|
FLAC |
|
|
FLAC |
Supportsupto2channels |
|
|||||||
*.ogg |
|
|
OGG |
|
|
Vorbis |
Supportsupto2channels |
|
|||||||
|
|
|
|
|
|
|
|
|
|
Supportsupto10Pro5.1channels. |
|
||||
*.wma |
|
|
WMA |
|
|
WMA |
WMAlosslessaudioisnotsupported. |
|
|||||||
|
|
|
|
|
|
|
|
|
|
SupportsuptotheM2profile. |
|
||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
*.wav |
|
|
wav |
|
|
wav |
|
|
|
|
|
|
|||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
*.mid |
|
|
|
|
|
|
|
Supportstype0andtype1. |
|
||||||
|
|
midi |
|
|
midi |
Seekisnotsupported. |
|
|
|
||||||
*.midi |
|
|
|
|
|
|
|
||||||||
|
|
|
|
|
|
|
SupportsUSBdeviceonly. |
|
|||||||
|
|
|
|
|
|
|
|
|
|
|
|||||
*.ape |
|
|
ape |
|
|
ape |
|
|
|
|
|
|
|||
*.aif |
|
|
|
AIFF |
|
|
AIFF |
|
|
|
|
|
|
||
*.aiff |
|
|
|
|
|
|
|
|
|
|
|
||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||
*.m4a |
|
|
ALAC |
|
|
ALAC |
|
|
|
|
|
|
|||
Supported video codecs |
|
|
|
|
|
|
|
|
|
||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
File |
|
Container |
Video codecs |
|
|
Resolution |
Frame rate |
|
Bitrate |
|
Audio codecs |
||||
format |
|
|
|
(fps) |
|
(Mbps) |
|
||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|||
|
|
|
|
|
H.264BP/MP/HP |
|
|
|
|
4096X2160:30 |
|
60 |
|
|
|
|
|
|
|
|
|
|
|
|
3840X2160: 60 |
|
|
|
|||
|
|
|
|
|
|
|
|
|
4096x2160 |
|
|
|
|
||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||
*.avi |
|
|
|
|
HEVC |
|
|
60 |
|
80 |
|
|
|||
|
|
|
|
|
|
|
|
|
|
|
|||||
*.mkv |
|
|
|
|
(H.265-Main,Main10) |
|
|
|
|
|
|
|
|
||
*.asf |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
MotionJPEG |
|
|
3840x 2160 |
30 |
|
80 |
|
|
|||
*.wmv |
|
|
AVI |
|
|
|
|
DolbyDigital |
|||||||
|
|
|
|
|
|
|
|
|
|
|
|
||||
*.mp4 |
|
|
MVC |
|
|
|
|
|
|
|
|
LPCM |
|||
|
|
MKV |
|
|
|
|
|
|
|
|
|||||
*.mov |
|
|
|
|
|
|
|
|
|
|
ADPCM(IMA, MS) |
||||
|
|
ASF |
|
|
|
|
|
|
|
|
|
|
|||
*.3gp |
|
|
MPEG4SP/ASP |
|
|
|
|
|
|
|
|
AAC |
|||
|
|
MP4 |
|
|
|
|
|
|
|
|
|||||
*.vro |
|
|
3GP |
|
|
|
|
|
|
|
|
|
|
HE-AAC |
|
|
|
|
|
|
|
|
|
|
|
|
|
||||
*.mpg |
|
|
WindowMediaVideo |
|
|
|
|
|
|
|
WMA |
||||
|
|
MOV |
|
|
|
60 |
|
|
|
||||||
*.mpeg |
|
|
v9(VC1) |
|
|
|
|
|
|
|
DolbyDigital Plus |
||||
|
|
FLV |
|
|
|
|
|
|
|
|
|||||
*.ts |
|
|
|
|
|
|
|
|
|
|
|
|
MPEG(MP3) |
||
|
|
VRO |
MPEG2 |
|
|
|
|
|
|
|
|
||||
*.tp |
|
|
|
|
|
|
|
|
|
|
MPEG-H |
||||
|
|
VOB |
|
|
|
|
|
|
|
|
|||||
*.trp |
|
|
|
|
|
|
|
|
|
|
|
|
AC-4 |
||
|
|
PS |
MPEG1 |
|
|
1920x1080 |
|
|
20 |
|
|||||
*.mov |
|
|
|
|
|
|
|
G.711(A-Law, |
|||||||
*.flv |
|
|
TS |
|
|
|
|
|
|
|
|
|
|
μ-Law) |
|
|
|
|
|
|
|
|
|
|
|
|
|
||||
|
|
SVAF |
MicrosoftMPEG-4v1,v2,v3 |
|
|
|
|
|
|
||||||
*.vob |
|
|
|
|
|
|
|
|
OPUS |
||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||
*.svi |
|
|
|
|
WindowMediaVideo |
|
|
|
|
|
|
|
|
||
*.m2ts |
|
|
|
|
|
|
|
|
|
|
|
|
|||
|
|
|
|
v7(WMV1),v8(WMV2) |
|
|
|
30 |
|
|
|
|
|||
*.mts |
|
|
|
|
|
|
|
|
|
|
|
||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||
|
|
|
|
|
H.263Sorrenson |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
VP6 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||
|
|
|
|
|
VP8 |
|
|
1920x1080 |
60 |
|
20 |
|
|
||
*.webm |
|
|
WebM |
|
|
|
|
|
|
|
|
|
|
Vorbis |
|
|
|
VP9(Supporteduptoprofile |
3840x2160 |
3840x 2160:60 |
|
80 |
|
||||||||
|
|
|
|
|
|
|
|
||||||||
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0,profile2) |
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*.rmvb |
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RMVB |
RV8/9/10(RV30/40) |
|
1920x1080 |
60 |
|
20 |
|
RealAudio6 |
||||
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2-21
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