SAMSUNG QE75Q90RALXXN, QE65Q90RALXXN User Manual [nl]

USER MANUAL

Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.

Before Reading This User Manual

This TV comes with this user manual and an embedded e-Manual. Before reading this user manual, review the following:

User Manual

e-Manual

On the website (www.samsung.com), you can download the user manual and see its contents on your PC or mobile device.

Read this provided user manual to see information about product safety, installation, accessories, initial configuration, and product specifications.

For more information about this TV, read the e-Manual embedded in the product.

• To open the e-Manual, > Settings > Support > Open e-Manual

Learning the e-Manual's assistance functions

• Some menu screens cannot be accessed from the e-Manual.

Index

Select an item from the search results to load the corresponding page.

Select a keyword to navigate to the relevant page.

– The menus may not appear depending on the geographical area.

Recent pages

Select a topic from the list of recently viewed topics.

Learning the functions of the buttons that appear on e-Manual topic pages

Try Now

Link

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Allows you to access the corresponding menu item and try out the feature right away.

Access an underlined topic referred to on an e-Manual page immediately.

Warning! Important Safety Instructions

Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product.

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CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol indicates that this product has included important literature concerning operation and maintenance.

Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).

AC voltage: Rated voltage marked with this symbol is AC voltage.

DC voltage: Rated voltage marked with this symbol is DC voltage.

Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

• The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be blocked or covered.

– Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper

ventilation is provided.

– Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct

sunlight.

– Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or

electric shock.

• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an authorised dealer immediately.

• This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.

• Do not overload wall outlets, extension cords, or adaptors beyond their capacity, since this can result in fire or electric shock.

• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.

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• To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges.

• Before connecting the AC power cord to the DC adaptor outlet, make sure that the voltage designation of the DC adaptor corresponds to the local electrical supply.

• Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.

• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.

• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.

• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorised dealer or service centre.

• Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are going to leave the house for an extended period of time (especially when children, elderly, or disabled people will be left alone in the house).

– Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord

to generate sparks and heat or by causing the insulation to deteriorate.

• Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.

• Use only a properly grounded plug and wall outlet.

– An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)

• To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.

• Store the accessories (batteries, etc.) in a location safely out of the reach of children.

• Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung service centre.

• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.

• Do not expose this apparatus to dripping or splashing.

• Do not dispose of batteries in a fire.

• Do not short-circuit, disassemble, or overheat the batteries.

• There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type.

* Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice. CIS languages (Russian, Ukrainian, Kazakhs) are not available for this product, since this is manufactured for customers in EU region.

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Contents

Before Reading This User Manual ---------------------------------------------------------------------------- 2 Warning! Important Safety Instructions

01 What's in the Box?

02 Connecting the TV to the One Connect

03 TV Installation

Mounting the TV on a wall ---------------------------------------------------------------------------- 9 Providing proper ventilation for your TV Attaching the TV to the Stand Safety Precaution: Securing the TV to the wall to prevent falling Installing a sound bar (sold separately)

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04 The Samsung Smart Remote

About the Buttons on the Samsung Smart Remote ---------------------------------------------------------------------------- 13 Pairing the TV to the Samsung Smart Remote Installing batteries into the Samsung Smart Remote

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05 Running the Initial Setup

Using the TV Controller ---------------------------------------------------------------------------- 16

06 Connecting to a Network

Network Connection - Wireless ---------------------------------------------------------------------------- 17 Network Connection - Wired

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07 Troubleshooting and Maintenance

Troubleshooting ---------------------------------------------------------------------------- 18 What is Remote Support? Eco Sensor and screen brightness Changing the TV’s password Caring for the TV

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08 Specifications and Other Information

Specifications ---------------------------------------------------------------------------- 22 Environmental Considerations Decreasing power consumption Licences

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01 What's in the Box?

Make sure the following items are included with your TV. If any items are missing, contact your dealer.

• Samsung Smart Remote & Batteries (AAA x 2)

• User Manual

x 1 (M4 x L12)

• Warranty Card / Regulatory Guide (Not available in some locations)

• One Connect Power Cable

x 4

One Connect

RUBBER-FOOT

• The items’ colours and shapes may vary depending on the models.

• Cables not included can be purchased separately.

• Check for any accessories hidden behind or in the packing materials when opening the box.

An administration fee may be charged in the following situations:

(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read). (b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not been read).

You will be informed of the administration fee amount before a technician visits.

One Invisible

Connection

Wall Mount Adapter Bending Cover

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Warning: Screens can be damaged from direct pressure when handled incorrectly. We recommend lifting the TV at the edges, as shown.

Do Not Touch This Screen!

02 Connecting the TV to the One Connect

ONE CONNECT

Bending Cover

ONE CONNECT

x 1 (M4 x L12)

ONE CONNECT

10 cm

To connect the One Invisible Connection to the One Connect and your TV, follow these steps:

1. After the TV is completely set up and placed in its final position, connect the One Invisible Connection to the One Connect and the TV as shown in Steps 1 to 4 above. WARNING: Make sure that both connectors are fully and firmly connected. If either connecter is not connected properly, there is a danger of severe electric shock.

2. Connect the One Connect AC power cord to the One Connect, and then connect the cord to a wall outlet as shown in Step 5 above. WARNING: Follow the directions exactly. Be sure to connect the power cord to the wall outlet as the last step. Always disconnect the power cord from the wall outlet before disconnecting the One Invisible Connection from the back of the TV or from the One Connect.

– See the illustrated Quick Setup Guide for more information.

ONE CONNECT

English

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• Do not use the One Connect in the upside-down or upright position.

• When connecting the One Invisible Connection, use a Bending Cover, which prevents the cable of the One Invisible Connection from being bent at a 90 degree angle, to bend the cable. Failure to do so may cause damage to the cable.

• When connecting the One Invisible Connection, pay attention to the shapes and sizes of its connectors so that they are connected correctly. Failure to do so may cause product malfunction.

• When connecting the One Invisible Connection, be careful not to twist the cable of the One Invisible Connection. Failure to do so may cause performance degradation of the TV or damage to the cable.

• When arranging the remaining cable, refer to the figure on the previous page for the correct arrangement.

• Take care not to subject the cable to any of the actions below. The One Invisible Connection contains a power circuit. You could damage the cable and subject yourself to an electric shock.

• Handle the One Connect box carefully. It is heavy.

Bending Twisting Pulling Pressing on Electric shock

CLASS 1 LASER PRODUCT (One Invisible Connection)

• Caution - Invisible laser radiation when open. Do not stare into beam.

– Do not bend the One Invisible Connection cable excessively. Do not cut the cable. – Do not place heavy objects on the cable. – Do not disassemble either of the cable connectors.

• Caution - Use of controls, adjustments, or the performance of procedures other than those specified herein may result in hazardous radiation exposure.

3. Connect your peripherals (aerial, cable box, Blu-ray player, etc.) to the One Connect box. See the Accessory Kit Guide for details.

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03 TV Installation

Mounting the TV on a wall

If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and

serious damage to the TV. For models providing wall mount adapters, install them as shown in the figure below before installing the wall mount kit.

• Refer to the installation manual included with the Samsung wall mount kit.

Wall mount Adapter

Wall mount

bracket

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• Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.

• You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.

• Standard dimensions for wall mount kits are shown in the table on the next page.

• If you are installing a third-party wall mount, note that the length of the screws you can use to attach the TV to the wall mount is shown in column C in the table on the next page.

• When installing a wall mount kit, we recommend you fasten all four VESA screws.

• If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, depending on the geographical region.)

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TV size in

inches

55 200 x 200

65-75 400 x 400

• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.

• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.

• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.

• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or when the consumer fails to follow the product installation instructions.

• Do not mount the TV at more than a 15 degree tilt.

• Always have two people mount the TV onto a wall.

VESA screw hole specs (A * B)

in millimetres

Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.

C (mm)

21-23 M8 4

Standard

Screw

Quantity

Providing proper ventilation for your TV

When you install your TV and One Connect, maintain a distance of at least 10 cm between the TV and One Connect with other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.

• When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.

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Installation with a stand Installation with a wall mount

10 cm

10 cm10 cm

10 cm

10 cm10 cm

Attaching the TV to the Stand

Make sure you have all the accessories shown, and that you assemble the stand following the provided assembly instructions.

Safety Precaution: Securing the TV to the wall to prevent falling

Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular,

ensure your children do not hang on or destabilise the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-fall device as described on the next page.

WARNING: Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as

• Using cabinets or stands recommended by the manufacturer of the television set.

• Only using furniture that can safely support the television set.

• Ensuring the television set is not overhanging the edge of the supporting furniture.

• Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.

• Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.

• Educating children about the dangers of climbing on furniture to reach the television set or its controls.

If you are retaining and relocating the television set that you are replacing with this new set, you should apply the same precautions to the old set.

English

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Preventing the TV from falling

1. Using the appropriate screws, firmly fasten a set of brackets to the

wall. Confirm that the screws are firmly attached to the wall.

– You may need additional material such as wall anchors

depending on the type of wall.

2. Using the appropriately sized screws, firmly fasten a set of brackets to the TV.

– For the screw specifications, refer to the standard screw part in

the table under "Mounting the TV on a wall".

3. Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.

– Install the TV near the wall so that it does not fall backwards. – Connect the string so that the brackets fixed to the wall are at

the same height as or lower than the brackets fixed to the TV.

• The product colour and shape may vary depending on the model.

Installing a sound bar (sold separately)

When you install a sound bar (76 mm or less in height) on the TV stand, attach the RUBBER-FOOTs to the bottom of the sound bar before mounting the sound bar. Make sure that the RUBBER-FOOTs are not out of the stand width. Refer to the figure below:

TOP BOTTOM

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04 The Samsung Smart Remote

About the Buttons on the Samsung Smart Remote

• The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model.

• The Universal Remote function operates normally only when you use the Samsung Smart Remote that comes with the TV.

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(Power)

Press to turn the TV on or off.

(Colour / Number button)

Each time you press this button, the coloured buttons window and the virtual numeric pad are displayed alternately.

• Use these coloured buttons to access additional options specific to the feature you are using.

• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter numeric values. Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, enter a ZIP code, etc.

• When pressed for 1 second or more, the TTX menu appears.

Select

Selects or runs a focused item. When pressed while you are watching a broadcast programme, detailed programme information appears.

(Return)

Returns to the previous menu. When pressed for 1 second or more, the running function is terminated. When pressed while you are watching a programme, the previous channel appears.

(Play/pause)

When pressed, the playback controls appear. Using these controls, you can control the media content that is playing.

(Smart Hub)

Returns to the Home Screen.

(Bixby)

Runs Bixby. Press and hold the button, say a command, and then release the button to run Bixby. When you press the button, the Explore Now menu appears at the bottom of the screen.

• The supported Bixby's languages and features may differ by geographical region.

(Ambient Mode)

In TV mode, press this button to enter Ambient Mode. If you press the button when the TV is turned off, the TV turns on in Ambient Mode.

• When pressed for 1 second or more, the Shortcuts menu screen appears.

Directional pad (up/down/left/right)

Moves the focus and changes the values seen on the TV's menu.

VOL (Volume)

Move the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 1 second or more, the Accessibility Shortcuts menu appears.

CH (Channel)

Move the button up or down to change the channel. To see the Guide screen, press the button.

• When pressed for 1 second or more, the Channel List screen appears.

Press each button to run its function.

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Pairing the TV to the Samsung Smart Remote

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons labelled simultaneously for 3 seconds or more.

and as shown in the figure on the left

Installing batteries into the Samsung Smart Remote

1. Press the button at the top rear of the Samsung Smart Remote. The body will pop out slightly from the body cover.

2. Turn the remote over, and then slide the body of the remote upwards until the battery compartment is revealed.

3. If there are batteries in the remote, press the r and l buttons on both sides of the battery compartment to remove the existing batteries.

4. Insert two new batteries (1.5V AAA type) into the battery compartment making sure that the batteries' polarities (+, -) are oriented correctly. When done, slide the body of the remote until it is nearly in its original position.

5. Turn the remote over, press and hold the button on the top rear, and then slide the body of the remote down into place.

• Alkaline batteries are recommended for longer battery life.

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05 Running the Initial Setup

When you turn on your TV for the first time, it immediately starts the Initial Setup. The Initial Setup allows you to configure the basic settings for the TV to operate, such as broadcast reception, channel search, and network connection, at one time.

• Before starting the Initial Setup, be sure to connect external devices first.

• To use the TV's smart features, the TV must be connected to the Internet.

• To perform Initial Setup using the SmartThings app, you must connect your mobile device via Wi-Fi.

• If the pop-up for setup does not appear automatically on the SmartThings app on your mobile device, continue setup manually after adding the TV using Add Device on the dashboard of the SmartThings app.

• The SmartThings app is available for mobile devices running Android 6.0 or higher or iOS 10 or higher.

• Noise may occur temporarily when the TV communicates with mobile devices.

You can also start the Initial Setup using the TV's menu ( Follow the instructions displayed on the Initial Setup screen and configure the TV's basic settings to suit your viewing environment.

> Settings > General > Reset).

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Using the TV Controller

You can use the TV Controller on the bottom of the TV instead of the remote control to control most of the functions of your TV. While watching TV, you can change the channel by pressing the up and down directional buttons on the TV Controller or adjust the volume by pressing the left and right directional buttons. Press the

on the TV Controller to display the Control menu. To run an item on the menu, press the directional buttons on the TV Controller to move the focus to the item, and then press the

• The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please remove the protective film.

button on the TV Controller.

Control menu

Smart Hub

Settings

Return

TV Controller / Remote control sensor

• Press focused item on the menu.

• Press and hold

• Up/Down button: Changes the channel.

• Left/Right button: Changes the volume.

The TV Controller is located on the bottom of the TV.

button: Display the Control menu. / Select or run a

button: The running function is terminated.

Source

Power off

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06 Connecting to a Network

Connecting the TV to a network gives you access to online services, such as Smart Hub, as well as software updates.

Network Connection - Wireless

Connect the TV to the Internet using a standard access point or modem.

Wireless IP access point or

The LAN Port on the Wall

LAN Cable (Not Supplied)

Network Connection - Wired

modem with a DHCP Server

Connect your TV to the network using a LAN cable.

• The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.

• Use Cat7 (*STP Type) cable for the connection. * Shielded Twisted Pair

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07 Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www. samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

• This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

• To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto update functions on the TV's menu (

The TV won’t turn on.

• Make sure that the AC power cord is securely plugged in to the One Connect and the wall outlet.

• Make sure that the wall outlet is working and the power indicator at the bottom of the TV is lit and glowing a solid red.

• Try pressing the button at the bottom of the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to “The remote control does not work”.

There is no picture/video/sound, or a distorted picture/video/sound from an external device, or “Weak or No Signal” is displayed on the TV, or you cannot find a channel.

• Make sure the connection to the device is correct and that all cables are fully inserted.

• Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible.

• Confirm that the correct input source has been selected ( > Source).

• Perform a TV self diagnosis to determine if the problem is caused by the TV or the device ( > Settings > Support > Self Diagnosis > Start Picture Test or Start Sound Test).

• If the test results are normal, reboot the connected devices by unplugging each device's power cord and then plugging it in again. If the issue persists, refer to the connection guide in the user manual of the connected device.

• If you are not using a cable box or satellite box, and your TV is receiving TV signals from an antenna or a cable wall connector, run Auto Tuning to search for channels ( Tuning Settings) > Auto Tuning).

– The Auto Tuning Settings may not appear depending on the model or geographical area. – If you are using a cable box or satellite box, please refer to the cable box or satellite box manual.

> Settings > Support > Software Update > Update Now or Auto update).

> Settings > Broadcasting > (Auto

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The CI+ does not work.

• Your Samsung TV conforms to the CI+ 1.4 standards.

• Where a CI+ Common Interface module is incompatible with this device, then please remove the module and contact the CI+ operator for assistance.

The remote control does not work.

• Check if the power indicator at the bottom of the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.

• Make sure that the batteries are installed with their poles (+/–) in the correct direction.

• Try pointing the remote directly at the TV from 1.5-1.8 m away.

• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable box or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

• Programme the cable box or satellite box remote control to operate the TV. Refer to the cable box or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

• The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

• Make sure the TV has a network connection ( > Settings > General > Network > Network Status).

• Make sure the Wi-Fi password is entered correctly.

• Check the distance between the TV and the modem or access point. The distance should not exceed 15.2 m.

• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

Single story Multi story

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Wireless access point

Wireless repeater

• Contact your Internet Service Provider (ISP) and ask them to reset your network circuit to re-register the MAC addresses of your new modem or access point and the TV.

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Video Apps problems (Youtube etc)

• Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

• Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

• Diagnose your TV

• Adjust the TV settings for you

• Perform a factory reset on your TV

• Install recommended firmware updates

How does Remote Support work?

You can easily get Samsung Remote Support service for your TV:

1. Call the Samsung Contact Centre and ask for remote support.

2. Open the menu on your TV and go to the Support section. ( > Settings > Support)

3. Select Remote Management, then read and agree to the service agreements. When the PIN screen

appears, provide the PIN number to the technician.

4. The technician will then access your TV.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to

> Settings > General > Eco Solution > Ambient Light Detection.

• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function.

• The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture brightness.

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Changing the TV’s password

> Settings > General > System Manager > Change PIN

1. Run Change PIN and then enter the current password in the password field. The default password is

“0000” (France: “1111”).

2. Enter a new password and then enter it again to confirm it. The password change is complete.

• If you forgot your PIN code, press the buttons in the following sequence to reset the PIN to “0000” (France: “1111”): On the Samsung Smart Remote: Select VOL button. > Volume Up >

> Volume Down > > Volume Up >

Caring for the TV

• If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off before watching TV.

• The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

• Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.

• To clean the screen, turn off the TV, then gently wipe away smudges and fingerprints on the panel with a micro-fiber cloth. Clean the body or panel of the TV with a micro-fiber cloth dampened with a small amount of water. After that, remove the moisture with a dry cloth. While cleaning, do not apply strong force to the surface of the panel because it can damage the panel. Never use flammable liquids (benzene, thinner, etc.) or a cleaning agent. For stubborn smudges, spray a small amount of screen cleaner on a micro-fiber cloth, and then use the cloth to wipe away the smudges.

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08 Specifications and Other Information

Specifications

Model Name QE55Q90R QE65Q90R Display Resolution Screen Size

Measured Diagonally Sound (Output) Dimensions (W x H x D)

Body With stand

Weight Without Stand With Stand

Model Name QE75Q90R Display Resolution Screen Size

Measured Diagonally Sound (Output) Dimensions (W x H x D)

Body With stand

Weight Without Stand With Stand

3840 x 2160 3840 x 2160

55 inches

138 cm

60 W 60 W

1231.2 x 708.1 x 39.9 mm

1231.2 x 796.7 x 235.3 mm

20.5 kg

24.7 kg

3840 x 2160

75 inches

189 cm

60 W

1675.8 x 961.7 x 39.9 mm

1675.8 x 1053.5 x 317.6 mm

42.4 kg

52.4 kg

1450.1 x 831.2 x 39.9 mm

1450.1 x 921.0 x 285.3 mm

65 inches

163 cm

27.8 kg

34.7 kg

Environmental Considerations

Operating Temperature Operating Humidity Storage Temperature Storage Humidity

• The design and specifications are subject to change without prior notice.

• For information about the power supply, and more information about power consumption, refer to the label-rating attached to the product.

• Typical power consumption is measured according to IEC 62087.

• You can see the label-rating attached to the bottom of the One Connect.

• You can see the label-rating attached to the back of the TV. (For some models, you can see the label-rating inside the cover terminal.)

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10°C to 40°C (50°F to 104°F)

10% to 80%, non-condensing

-20°C to 45°C (-4°F to 113°F) 5% to 95%, non-condensing

Decreasing power consumption

When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.

Licences

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Recommendation - EU Only

English

Hereby, Samsung Electronics, declares that this equipment is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www. samsung.com go to Support > Search Product Support and enter the model name. This equipment may be operated in all EU countries. The 5 GHz WLAN(Wi-Fi) function of this equipment may only be operated indoors. BT max transmitter power : 100mW at 2.4GHz – 2.4835GHz Wi-Fi max transmitter power : 100mW at 2.4GHz–2.4835GHz, 5.15GHz–5.35GHz & 5.47GHz-5.725GHz

For information on Samsung’s environmental commitments and product-specific regulatory obligations, e.g. REACH, WEEE, Batteries, visit http://www.samsung.com/uk/aboutsamsung/samsungelectronics/ corporatecitizenship/data_corner.html

WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

English - 23

Avant de lire le présent manuel de l'utilisateur

Ce téléviseur est fourni avec le présent manuel de l'utilisateur et un manuel électronique intégré.

Avant de lire le présent manuel de l'utilisateur, lisez les informations suivantes:

Guide d'utilisation

e-Manual

Sur le site Web (www.samsung.com), vous pouvez télécharger le manuel de l'utilisateur et voir le contenu sur votre PC ou un appareil mobile.

Lisez le manuel de l'utilisateur fourni pour obtenir des informations sur la sécurité, l'installation, les accessoires, la configuration initiale et les spécifications du produit.

Pour en savoir plus sur ce téléviseur, lisez le manuel électronique intégré au produit.

• Pour ouvrir l' e-Manual, > Paramètres > Assistance > Ouvrir

e-Manual

Apprendre à utiliser les fonctions d'assistance du manuel électronique

• Certains écrans de menu ne sont pas accessibles depuis le manuel électronique.

Recherche

Index

Choisissez un élément parmi les résultats de la recherche pour charger la page correspondante.

Sélectionnez un mot-clé pour accéder à la page appropriée.

– Les menus peuvent ne pas s’afficher suivant la région.

Regardé récemment

Sélectionnez une rubrique dans la liste des rubriques récemment consultées.

Apprendre à utiliser les boutons qui apparaissent dans les rubriques du manuel électronique

Essayer

Associer

Français - 2

Permet d'accéder à l'option de menu correspondante et de l'exécuter instantanément.

Accédez immédiatement à la rubrique à laquelle une page du e-Manual fait référence.

Avertissement! Consignes de sécurité

importantes

Veuillez lire les consignes de sécurité avant d'utiliser le téléviseur. Référez-vous au tableau ci-dessous pour connaitre la signification des symboles pouvant apparaitre sur votre produit Samsung.

Français

ATTENTION

RISQUE DE CHOC ÉLECTRIQUE.NE PAS OUVRIR.

ATTENTION: POUR REDUIRE LES RISQUES

D'ELECTROCUTION, NE RETIREZ PAS LE COUVERCLE (NI LE PANNEAU ARRIERE). AUCUNE DES PIECES SITUEES A L'INTERIEUR DU PRODUIT NE PEUT ETRE REPAREE PAR L'UTILISATEUR. POUR TOUT DEPANNAGE, ADRESSEZ-VOUS A UN SPECIALISTE.

Ce symbole indique que ce produit est alimenté par haute tension. Il est dangereux de toucher la moindre pièce située à l'intérieur de ce produit.

Ce symbole indique qu'une documentation importante relative au fonctionnement et à l'entretien est fournie avec le produit.

Produit de classeII: Ce symbole indique

qu'aucun raccordement de sécurité à la terre (prise de terre) n'est requis. Si ce symbole n’apparait pas sur un produit doté d’un câble électrique, le produit DOIT être connecté de façon sûre à un conducteur de protection (terre).

Tension CA: La tension nominale indiquée par

ce symbole est une tension CA.

Tension CC: La tension nominale indiquée par

ce symbole est une tension CC.

Avertissement. Consulter le mode d'emploi: ce

symbole avertit l'utilisateur qu'il doit consulter le manuel d'utilisation pour en savoir plus sur les informations relatives à la sécurité.

• Les fentes et les ouvertures aménagées dans le boîtier ainsi qu'à l'arrière et en dessous de l'appareil assurent la ventilation de ce dernier. Afin de garantir le bon fonctionnement de l'appareil et d'éviter les risques de surchauffe, ces fentes et ouvertures ne doivent être ni obstruées ni couvertes.

– Ne placez pas l'appareil dans un environnement clos tel qu'une bibliothèque ou une armoire encastrée,

sauf si une ventilation adéquate est prévue.

– Ne placez pas l'appareil à proximité ou au-dessus d'un radiateur ou d'une bouche de chauffage, ni dans

un endroit exposé à la lumière directe du soleil.

– Ne placez pas de récipients contenant de l'eau (vases, etc.) sur l'appareil afin d'éviter tout risque

d'incendie ou de choc électrique.

• N'exposez pas l'appareil à la pluie et ne le placez pas à proximité d'une source d'eau, par exemple, une baignoire, un lavabo, un évier, un bac de lavage, un sous-sol humide, une piscine, etc. Si l'appareil vient à être mouillé par accident, débranchez-le et contactez immédiatement un revendeur agréé.

• Cet appareil fonctionne sur piles. Dans un souci de préservation de l'environnement, la réglementation locale en vigueur peut prévoir des mesures spécifiques de mise au rebut des piles usagées. Veuillez contacter les autorités compétentes afin d'obtenir des informations sur la mise au rebut ou le recyclage des piles.

• Evitez de surcharger les prises murales, les rallonges et les adaptateurs, car cela entraîne un risque d'incendie ou de choc électrique.

• Les cordons d'alimentation doivent être déroulés de sorte qu'aucun objet placé sur ou contre eux ne les chevauche ni les pince. Accordez une attention particulière aux cordons au niveau de l'extrémité des fiches, des prises murales et de la sortie de l'appareil.

Français - 3

• En cas d'orage, d'absence ou de non-utilisation de votre appareil pendant une longue période, débranchez- le de la prise murale, de même que l'antenne ou le système de câbles. Ces précautions éviteront que l'appareil ne soit endommagé par la foudre ou par des surtensions.

• Avant de raccorder le cordon d'alimentation CA à la prise de l'adaptateur CC, vérifiez que la tension indiquée sur ce dernier correspond bien à la tension délivrée par le réseau électrique local.

• N'insérez jamais d'objet métallique dans les parties ouvertes de cet appareil Vous pourriez vous électrocuter.

• Afin d'éviter tout risque d'électrocution, ne mettez jamais les doigts à l'intérieur de l'appareil. Seul un technicien qualifié est habilité à ouvrir cet appareil.

• Veillez à brancher correctement et complètement le cordon d'alimentation. Lorsque vous débranchez le cordon d'alimentation d'une prise murale, tirez toujours sur la fiche du cordon d'alimentation. Ne le débranchez jamais en tirant sur le cordon d'alimentation. Ne touchez pas le cordon d'alimentation si vous avez les mains mouillées.

• Si l'appareil ne fonctionne pas normalement, en particulier s'il émet des odeurs ou des sons anormaux, débranchez-le immédiatement et contactez un revendeur ou un centre de dépannage agréé.

• Si vous prévoyez de ne pas utiliser le téléviseur ou de vous absenter de chez vous pendant une période prolongée, veillez à retirer la fiche d'alimentation de la prise (en particulier si des enfants, des personnes âgées ou des personnes handicapées restent seuls au domicile).

– L'accumulation de poussière peut amener le cordon d'alimentation à produire des étincelles et de

la chaleur ou l'isolation à se détériorer, entraînant un risque de fuite électrique, d'électrocution et d'incendie.

• Si vous prévoyez d'installer le téléviseur dans un endroit exposé à la poussière, à des températures faibles ou élevées, à une forte humidité ou à des substances chimiques, ou dans un endroit où il fonctionnera

24/24heures, comme dans un aéroport ou une gare ferroviaire, contactez un centre de service Samsung

agréé pour obtenir des informations. Faute de quoi, votre téléviseur pourrait subir de graves dommages.

• N'utilisez que des fiches et des prises murales correctement reliées à la terre.

– Une mise à la terre incorrecte peut entraîner des chocs électriques ou endommager l'appareil

(appareils de classeI uniquement).

• Pour éteindre complètement cet appareil, débranchez-le de la prise murale. Assurez-vous que la prise murale et la fiche d'alimentation sont facilement accessibles afin de pouvoir débrancher l'appareil rapidement si nécessaire.

• Rangez les accessoires (piles, etc.) dans un endroit hors de portée des enfants.

• Veillez à ne pas faire tomber le produit ni à lui donner des coups. Si le produit est endommagé, débranchez le cordon d'alimentation et contactez un centre de service Samsung.

• Pour nettoyer l'appareil, retirez le cordon d'alimentation de la prise murale et nettoyez le produit à l'aide d'un chiffon doux et sec. N'utilisez aucune substance chimique, telle que la cire, le benzène, l'alcool, des solvants, des insecticides, des désodorisants, des lubrifiants ou des détergents. Ces substances chimiques peuvent altérer l'aspect du téléviseur ou effacer les imprimés se trouvant sur celui-ci.

• N'exposez pas l'appareil aux gouttes ni aux éclaboussures.

• Ne vous débarrassez pas des piles en les brûlant.

• Les piles ne doivent pas être court-circuitées, démontées ni subir de surchauffe.

• Le remplacement des piles de la télécommande par un type de piles inapproprié présente un risque d'explosion. Ne les remplacez que par des piles du même type.

* Les schémas et illustrations contenus dans ce manuel d'utilisation sont fournis uniquement à titre de référence. L'aspect réel du produit peut être différent. La conception et les spécifications du produit sont susceptibles d'être modifiées sans préavis. Les langues de la CEI (russe, ukrainien, kazakh) ne sont pas disponibles pour ce produit, car il est fabriqué pour des clients de l'UE.

Français - 4

Sommaire

Avant de lire le présent manuel de l'utilisateur ---------------------------------------------------------------------------- 2

Avertissement! Consignes de sécurité importantes

01 Contenu de la boîte

02 Connexion du téléviseur au One Connect

03 Installation du téléviseur

Fixation du téléviseur à un mur ---------------------------------------------------------------------------- 9 Ventilation adaptée de votre téléviseur Fixation du téléviseur sur le socle Précautions de sécurité: Fixer le téléviseur au mur pour éviter toute chute Installation d'une barre de son (vendue séparément)

---------------------------------------------------------------------------- 11

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04 Les Samsung Smart Remote

À propos des boutons de la Samsung Smart Remote ---------------------------------------------------------------------------- 13 Pairage du téléviseur au Samsung Smart Remote Insertion des piles dans le Samsung Smart Remote

---------------------------------------------------------------------------- 3

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Français

05 Exécution de la configuration initiale

Utilisation de contrôleur TV ---------------------------------------------------------------------------- 16

06 Connexion à un réseau

Connexion réseau - Sans fil ---------------------------------------------------------------------------- 17 Connexion réseau - Câble

---------------------------------------------------------------------------- 17

07 Résolution des problèmes et entretien

Résolution des problèmes ---------------------------------------------------------------------------- 18

Qu'est que l'assistance à distance?

Capteur Eco et luminosité de l'écran Modification du mot de passe du téléviseur. Entretien du téléviseur

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08 Spécifications et informations supplémentaires

Caractéristiques techniques ---------------------------------------------------------------------------- 22 Conditions ambiantes Réduction de la consommation d'énergie Licences

---------------------------------------------------------------------------- 23

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Français - 5

01 Contenu de la boîte

Vérifiez que vous avez bien reçu les éléments suivants avec votre téléviseur. S'il manque des éléments, contactez votre revendeur.

• Samsung Smart Remote & piles (AAAx2)

• Guide d'utilisation

x 1 (M4 x L12)

• Carte de garantie / Guide réglementaire (non disponible dans tous les pays)

• Câble d'alimentation de One Connect

x 4

One Connect

RUBBER-FOOT

• Les couleurs et les formes des éléments peuvent varier en fonction des modèles.

• Il est possible d'acheter séparément les câbles non fournis.

• Vérifiez qu'aucun accessoire n'est caché derrière ou dans l'emballage lorsque vous ouvrez la boîte.

Des frais d'administration peuvent vous être facturés dans les situations suivantes:

(a) Un technicien intervient à votre demande alors que le produit ne présente aucun défaut (c.-à-d. vous n'avez pas lu le manuel d'utilisation). (b) Vous amenez le produit dans un centre de réparation alors que le produit ne présente aucun défaut (c.à-d. vous n'avez pas lu le manuel d'utilisation).

Le montant des frais d'administration vous sera communiqué avant la visite du technicien.

One Invisible

Connection

Adaptateur pour

support mural

Bending Cover

Français - 6

Avertissement: les écrans peuvent être endommagés par une pression directe lorsqu'ils sont incorrectement manipulés. Il est recommandé de soulever le téléviseur par les bords, comme indiqué.

Ne touchez pas

cet écran!

+ 64 hidden pages