Samsung QA75Q9FN User Manual
E-MANUAL
Thank you for purchasing this Samsung product.
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www.samsung.com
M o d e l __________________ S e r i a l N o . __________________
To directly go to the page that provides instructions
on how to use the manual for visually impaired
users, select the Menu Learning Screen link below.
“Menu Learning Screen” Link
Contents
Quick Guides
Connecting the Samsung Smart Remote to the TV
Using Smart Hub
Using the Ambient Mode
10 Screen states related to Ambient Mode
11 Changing the content and settings for Ambient Mode
Using Voice Interaction
13 Running Voice Interaction
14 Learning about Voice Command Guide
15 Read Before Using Voice Interaction
Updating the TV’s Software
16 Updating the TV’s software to the latest version
16 Updating the TV automatically
Getting Support
Troubleshooting Internet Connectivity Issues
26 Troubleshooting Internet connectivity issues
Connecting Video Devices
28 Connecting with an HDMI cable
29 Connecting with a component cable (Only for models with
COMPONENT IN / AV IN)
30 Connecting with a composite cable (Only for models with
COMPONENT IN / AV IN)
Audio Input and Output Connections
31 Connecting with an HDMI (ARC) cable
31 Connecting with a digital audio (optical) cable
31 Connecting through a wireless network
32 Connecting Bluetooth Devices
Connecting a Computer
32 Connecting through the HDMI port ― Screen Sharing (HDMI)
Connecting Your Mobile Device
17 Getting support through Remote Management
18 Finding the contact information for service
18 Requesting service
Connections
Connection Guide
Connecting an Antenna (Aerial)
Connecting to the Internet
21 Connecting to your Internet network
23 Checking the Internet connection status
23 Resetting Your Network
23 Turning on the TV with a Mobile Device
23 Connecting an IP control device to the TV
24 Setting up an Internet connection over IPv6
24 Changing the name of the TV on a network
33 Connecting to the TV via the SmartThings app
34 Bidirectionally mirroring your TV and mobile device using the
SmartThings app
35 Managing a Mobile Device
Switching between external devices connected to the TV
35 Changing the input signal
36 Editing the name and icon of an external device
37 Using additional functions
Connection Notes
37 Connection notes for HDMI
38 Connection notes for audio devices
39 Connection notes for computers
39 Connection notes for mobile devices
Connecting to a Network via a Mobile Dongle (For India Only)
Remote Control and Peripherals
Using the Apps Service
67 Installing and running an app
About the Samsung Smart Remote (QLED TV)
About the Samsung Smart Remote (UHD TV)
Connecting the Samsung Smart Remote to the TV
Controlling External Devices with the Samsung Smart Remote
- Using the Universal Remote
Using Anynet+ (HDMI-CEC)
48 Connecting an external device through Anynet+ and using
their menus
Controlling the TV with a Keyboard or Mouse
49 Connecting a USB keyboard or mouse
49 Connecting a Bluetooth keyboard or mouse
50 Using the keyboard and mouse
51 Setting up the input devices
Entering Text using the On-Screen Virtual Keyboard
53 Entering Text using the remote control's microphone and the
on-screen Virtual keyboard
68 Managing purchased or installed apps
Using the Gallery App
Using the Universal Guide App
Using the SmartThings App
Using the e-Manual
73 Launching the e-Manual
74 Using the buttons in the e-Manual
Using the Internet
Playing pictures/video/music
76 Playing media content
Using Voice Interaction
77 Running Voice Interaction
78 Learning about Voice Command Guide
79 Read Before Using Voice Interaction
Smart Features
Smart Hub
55 Displaying the Home Screen
59 Launching Smart Hub automatically
59 Launching the last used app automatically
59 Testing Smart Hub connections
59 Resetting Smart Hub
Using a Samsung account
60 Creating and managing your Samsung account
61 Signing in to a Samsung account
Using the Ambient Mode
63 Screen states related to Ambient Mode
64 Changing the content and settings for Ambient Mode
TV Viewing
Viewing Digital Broadcast Information at a Glance
80 Using the guide
Recording Programmes
82 Recording programmes
83 Managing the schedule recording list
84 Viewing recorded programmes
84 Setting up a schedule recording start
Setting Up a Schedule Viewing
84 Setting up a schedule viewing for a channel
85 Editing a schedule viewing
Using Timeshift
Buttons and functions available while recording a programme
or Timeshift
Picture and Sound
Adjusting the Picture Quality
Using the Channel List
Editing channels
89 Removing registered channels
89 Editing registered channels
Creating a Personal Favourites List
90 Registering channels as favourites
90 Viewing and selecting channels on Favourites lists only
Editing a Favourites List
91 Adding channels to favourites list
91 Removing channels from a favourites list
91 Rearranging a favourites list
91 Renaming a favourites list
TV-Viewing Support Functions
92 Changing the broadcast signal
92 Scanning for available channels
92 Checking digital channel signal info and strength
93 Restricting Viewing to Specific Channels
93 Selecting the broadcasting audio option
93 Using Programme Rating Lock
93 Configuring advanced broadcasting settings
94 Selecting the broadcast audio language
97 Choosing a picture mode
98 Configuring advanced picture settings
Setting the Viewing Environment for External Devices
99 Playing games on an optimised screen
100 Configuring game mode details
101 Viewing UHD videos
101 Using HDMI black level
Picture Support Functions
102 Changing the picture size
102 Changing the picture size automatically
102 Changing the picture size in 4:3 or Screen Fit mode
103 Fitting the picture to the screen
103 Adjusting the picture size and/or position
Configuring a Sound Mode and Expert Settings
103 Choosing a sound mode
104 Configuring advanced sound settings
Using the Sound Support Functions
105 Selecting speakers
105 Listening to the TV through Bluetooth devices
106 Listening to the TV through a Samsung audio device that
supports the Wi-Fi function
94 Tuning broadcast signals manually
95 Fine-tuning analogue broadcasts
95 Transferring channel list
96 Enabling/Disabling Edit Channel Numbers
96 Changing teletext language
96 Showing TVkey Interface menu
System and Support
Using the Time Functions and the Timers
107 Setting the current time
108 Using the timers
Using the Auto Protection Time and Energy Saving Functions
109 Setting the Auto Protection Time
109 Reducing the energy consumption of the TV
Updating the TV’s Software
110 Updating the TV’s software to the latest version
Troubleshooting
110 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
111 Scanning the TV and connected storage for malicious code
Using Other Functions
111 Running the accessibility functions
111 Running Accessibility Shortcuts
112 Enabling voice guides for the visually impaired
112 Audio Description
113 White text on black background (high contrast)
113 Setting the screen to a black and white tone
113 Inverting the screen colour
113 Enlarging the font (for the visually impaired)
113 Learning about the remote control (for the visually impaired)
114 Learning about the TV menu
114 Watching TV broadcasts with subtitles
115 Listening to the TV through Bluetooth devices (for the hearing
impaired)
115 Configuring advanced system settings
Getting Support
122 Getting support through Remote Management
123 Finding the contact information for service
123 Requesting service
Diagnosing TV operational issues
There Is a Problem with the Picture
124 Testing the picture
I Can't Hear the Sound Clearly
127 Testing the sound
There Is a Problem with the Broadcast
My Computer / Game Console Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
116 Restoring the TV to the factory settings
HbbTV
Teletext Feature
118 On the Samsung Smart Remote
120 On the standard remote control
121 Typical Teletext page
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
135 Before using the recording and schedule recording functions
137 Before using the timeshift function
Supported broadcasting audio options
Read Before Using Apps
Read Before Using the Internet
140 Read before setting up a wireless Internet connection
Read Before Playing Photo, Video, or Music Files
141 Limitations on use of photo, video, and music files
Accessibility Guidance
142 Supported external subtitles
142 Supported internal subtitles
143 Supported image formats and resolutions
143 Supported music formats and codecs
144 Video codecs supported by NU7100 model series or higher
145 Video codecs supported by NU7090 model series or lower
Read After Installing the TV
147 Picture sizes and input signals
147 Installing an anti-theft lock
Supported Resolutions for UHD Input Signals
148 If HDMI UHD Color is set to Off
148 If HDMI UHD Color is set to On
Supported Resolutions for FreeSync
Read Before Connecting a Computer (Supported Resolutions)
149 IBM
149 MAC
Menu Learning Screen
Using the Remote control
160 Orientation of the Samsung Smart Remote
160 Description of the Samsung Smart Remote
Using the accessibility menu
162 Accessibility Shortcuts menu
163 Step by Step instructions to run the options
165 Setting accessibility settings using Voice Interaction
Using the TV with Voice Guide on
166 Watching TV
Using the guide
Setting Up a Schedule Viewing
171 Cancelling a scheduled viewing
Using the Channel List
174 Creating a Personal Favourites List
150 VESA DMT
151 VESA CVT
151 CTA-861
Supported Resolutions for Video Signals
152 CTA-861
153 VESA CVT
Read Before Using Bluetooth Devices
154 Restrictions on using Bluetooth
Buttons and functions available while playing multimedia
content
Licence
Recording
176 Using the instant and schedule recording options from the
guide screen:
177 Using the Instant and Schedule Recording options from the
programme info window
177 Changing the recording time
178 Viewing recorded programmes
178 Deleting a recorded programme
Using Smart Hub
179 Smart Hub
180 Using the Home Screen in Smart Hub
Launching the e-Manual
Using Voice Interaction
184 Running Voice Interaction
Quick Guides
You can learn quickly how to run and use the frequently used functions, such as Voice Interaction, Ambient Mode,
and Smart Hub.
Connecting the Samsung Smart Remote to the TV
Connect the Samsung Smart Remote to your TV to operate the TV.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung
Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press
and hold the and buttons simultaneously for 3 seconds or more.
" The images, buttons, and functions of the Samsung Smart Remote may differ by model.
" For more information about the Samsung Smart Remote that comes with the QLED TV, refer to "About the Samsung Smart
Remote (QLED TV)".
" For more information about the Samsung Smart Remote that comes with the UHD TV, refer to "About the Samsung Smart
Remote (UHD TV)".
" The Samsung Smart Remote may not be supported depending on the model or geographical area.
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Using Smart Hub
Connect to Smart Hub for apps, games, movies, and more.
Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.
Sources
TV HDMI 1 HDMI 2 USB 1 USB 2
Source
Connection
Guide
Universal
Remote
" The image on your TV may differ from the image above depending on the model and geographical area.
When you press the button on your remote control, you can use the following functions and features.
Notification
1
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is
time to broadcast a scheduled programme or when an event occurs on a registered device.
" For more information, refer to "Displaying the Home Screen".
2
Settings
When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
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3
You can select an external device connected to the TV.
Source
" For more information, refer to "Switching between external devices connected to the TV".
4
You can search data for channels, programmes, movie titles, and apps from Smart Hub.
5
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
6
In Ambient Mode, you can view beautiful screens, various visual information, and notifications.
To enter Ambient Mode, press the button. To return to the TV mode, press the button. To shut off the TV,
press the button.
If you press the button when the TV is turned off, the TV turns on in Ambient Mode.
Search
" To use this feature, the TV must be connected to the Internet.
APPS
" To use this feature, the TV must be connected to the Internet.
" For more information, refer to "Using the Apps Service".
Ambient Mode
" If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode.
" Because this function is a QLED TV-specific function, it may not be supported depending on the model.
" For more information about the Ambient Mode, refer to "Using the Ambient Mode".
7
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, movies,
and music in one place. Universal Guide can recommend content tailored to your preferences and notify you of new
drama series.
Universal Guide
" For more information about the Universal Guide, refer to "Using the Universal Guide App".
" Images may look blurry depending on the service provider's circumstances.
" This function may not be supported depending on the model or geographical area.
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Using the Ambient Mode
Learn about the functions available in Ambient Mode, which is a QLED TV-specific function.
Ambient Mode
In Ambient Mode, you can view beautiful screens, various visual information, and notifications.
To enter Ambient Mode, press the button. To return to the TV mode, press the button. To shut off the TV,
press the button.
If you press the button when the TV is turned off, the TV turns on in Ambient Mode.
" If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode.
" Because this function is a QLED TV-specific function, it may not be supported depending on the model.
" To activate the and menus, first select a content item in Ambient Mode.
Screen states related to Ambient Mode
● Ambient Mode
In Ambient Mode, you can set up and enjoy visual information and design. In this state, less power is
consumed and brightness is automatically adjusted by the illuminance sensor.
● Getting dark state
In Ambient Mode, the TV screen changes automatically according to the surroundings. When the surroundings
get dark, the TV screen becomes darker. When the surroundings get bright before the TV screen turns
completely black or when the remote control or the Voice Interaction function is operated, the TV screen
returns to Ambient Mode.
" You can change the auto brightness setting for Ambient Mode. For more information, refer to "Setting up the Ambient
Mode details".
" In this state, the TV is ready to process voice guides and voice commands.
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● Black screen state
In Ambient Mode, if the surroundings get to a specific level of darkness, the TV turns soft-off. To turn the
screen back on in Ambient Mode, press the button on the remote control.
" You can change the auto brightness setting for Ambient Mode. For more information, refer to "Setting up the Ambient
Mode details".
" In this state, the TV cannot process voice guides and voice commands.
● TV off state
To enter Ambient Mode when the TV is turned off, press the button on the remote control. To enter TV
mode when the TV is turned off, press the button. In TV mode, you can watch broadcasts or enjoy the
content on the external devices connected.
Changing the content and settings for Ambient Mode
Décor Info Photo
" The image on your TV may differ from the image above depending on the model and geographical area.
When you press the or button in Ambient Mode, the Ambient Mode browser screen appears. In the Ambient
Mode browser screen, you can select content and change the Ambient Mode settings.
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Setting up the content for Ambient Mode
The Ambient Mode browser screen displays content at the top and categories at the bottom. Use the left or right
directional buttons in the content list at the top to move the focus to content you want, and then press the Select
button. The selected content is played in Ambient Mode.
In the future, more content that you can set up in the Ambient Mode browser will be provided.
You can select the following categories and content:
● Décor: Provides beautiful screens.
● Info: Provides information such as weather, news headlines, and more.
" This function may not be supported depending on the geographical area.
● Photo: Allows you to set a picture stored in your mobile device as the wallpaper of the Ambient Mode screen.
You can configure special layouts with your photos.
" To save photos from your mobile device to the TV and import them in Ambient Mode, use the SmartThings app on
your mobile device.
Setting up the Ambient Mode details
In the Ambient Mode browser screen, move the focus to , and then press the Select button. You can change the
following settings:
● Brightness: Adjust the screen brightness for Ambient Mode.
● Colour Tone: Adjust the colours of the screen for Ambient Mode.
● Auto Brightness: Change the auto brightness setting for Ambient Mode.
" When this function is set to Off, the brightness level of the TV screen is not automatically adjusted according to the
ambient light level.
" This function may not be supported depending on the model.
● Ambient Off Timer: Set the time that the Ambient Mode screen turns off automatically.
" If there is no remote control input for the set time, the screen goes off. To turn the screen back on in Ambient Mode,
press the button on the remote control.
Changing the background colour of Ambient Mode
To change the background colour of Ambient Mode, move the focus to in the Ambient Mode browser screen, and
then press the Select button. You can change the background colour or pattern. Move the focus to a colour or pattern
you want, and then press the Select button.
" Take a picture of a wall using the SmartThings app on your mobile device to set it as the background of Ambient Mode.
This function may have a delay in image transmission and optimisation depending on the network conditions.
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Using Voice Interaction
Speak into the microphone on your Samsung Smart Remote to control your TV.
" This function may not be supported depending on the model or geographical area.
" The supported language may differ depending on the geographical area.
Running Voice Interaction
Press and hold the button on your Samsung Smart Remote, say a command, and then release the button.
The TV recognises the voice command.
To view the Voice Interaction guide, press the button once:
● When you press the button for the first time, the Using Voice Interaction button appears at the bottom of
the screen. Press the Select button. The Using Voice Interaction popup window appears and a tutorial on using
Voice Interaction is shown.
● When you press the button, the Enter Voice Command Guide button appears at the bottom of the screen.
Press the Select button to go to the Voice Command Guide screen.
"Live TV" "HDMI1" "USB"
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Learning about Voice Command Guide
Voice Command Guide
Here are some of the things I can do for you.
" The image on your TV may differ from the image above depending on the model and geographical area.
Voice Command Guide
1
You can learn the voice commands to use the Voice Interaction in various situations. Use the directional buttons
to move to the desired command, and then press the Select button. You can operate the TV with various voice
commands.
" To view a tutorial on Voice Interaction, use the directional buttons to move to the bottom, and then select the View Tutorial
item.
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Read Before Using Voice Interaction
Precautions for Voice Interaction
● The supported voice interaction languages and features may differ depending on the geographical area.
● If the language set differs from the language of your country, some features are not available.
● Voice Interaction is available only when the TV is connected to the Internet.
● Even if the TV is connected to the Internet, there may be no response due to a Voice Interaction server error.
● The existing functional specifications may be changed if Voice Interaction is updated.
● Voice Interaction is available only on TVs that support it and come with remote controls that have a
microphone.
● Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains
numeric values or symbols, the function may not operate properly.
● Searched results may not provide complete results.
● You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
● To change the current channel by saying channel names as voice commands, you must finish Set Up Your
Service Provider. If Set Up Your Service Provider is not completed, you can complete it using the following
menu.
– Settings General Start Setup Try Now
● To use the voice text input function and Smart search function, you must consent to provisions allowing third
parties to collect and use your voice data.
● To use the Voice Interaction function, you must:
– Agree to Smart Hub's Terms of Use
– Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
– Consent to the collection and use of personal information for the voice interaction-based service.
Requirements for using Voice Interaction
● The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV
sound and ambient noise).
● The optimal volume for voice commands is between 75 dB and 80 dB.
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Updating the TV’s Software
View your TV's software version and update it if necessary.
Settings Support Software Update Try Now
Updating the TV’s software to the latest version
[
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings will be reset to their defaults after a software
update.
Updating through the Internet
Settings Support Software Update Update Now Try Now
" Updating from the Internet requires an active Internet connection.
Updating through a USB device
Settings Support Software Update Update Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the TV to update.
" To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically
Settings Support Software Update Auto update Try Now
If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching
the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto update is set to On automatically. If you want this function
disabled, use the Select button to turn it off.
" This function may take a longer time if another network function is running concurrently.
" This function requires an Internet connection.
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Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
Settings Support Remote Management Try Now
After consenting to our service agreement, you can use Remote Management to access Remote Support and have a
Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web.
You can also turn Remote Management on and off.
" This function requires an Internet connection.
" You can also start this function by pressing and holding the button for 5 or more seconds.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
● Diagnose your TV
● Adjust the TV settings for you
● Perform a factory reset on your TV
● Install recommended firmware updates
How does Remote Support Work?
You can easily get Samsung Remote Support service for your TV:
Call the Samsung Contact Centre and ask for remote support.
1.
Open the menu on your TV and go to the Support section. ( Settings Support)
2.
Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
3.
provide the PIN number to the technician.
The technician will then access your TV.
4.
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Finding the contact information for service
Settings Support About This TV Try Now
You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's
software version, Open Source Licence and other information you may need to get service support from a Samsung
call agent or the Samsung website.
" You can also view information by scanning the QR code of your TV.
" You can also start this function by pressing and holding the button for 5 or more seconds. For standard remote control,
press and hold the (Play) button for 5 or more seconds. Continue holding the button until the customer information
pop-up window appears.
Requesting service
Settings Support Request Support Try Now
You can request service when you encounter a problem with the TV. Select the item matching the problem that
you encountered, and then select Request Now or Schedule Appointment Send. Your service request will be
registered. The Samsung Contact Centre will contact you to set up or confirm your service appointment.
" This function may not be supported depending on the geographical area.
" You must agree to the terms and conditions for the service request.
" This function requires an Internet connection.
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Connections
You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the
Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Source Connection Guide
It guides you the way to connect various external devices such as the cable box, game console, and PC through
pictures. If you select the connection method to an external device, the information details appear.
Connection Guide
Cable Box/Disc Player HDMI
Game Console
PC
Audio device
Mobile Device
External Storage
Accessory
" The image on your TV may differ from the image above depending on the model and geographical area.
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Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV.
" An antenna connection is not necessary if you connect a cable box or satellite box.
" Depending on the model or geographical area.
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Connecting to the Internet
You can get access to the Internet through your TV.
Connecting to your Internet network
Settings General Network Open Network Settings Try Now
Connect to an available network.
Establishing a wired Internet connection
Settings General Network Open Network Settings Wired
If you connect a LAN cable, the TV automatically accesses the Internet.
" Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
" The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
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Establishing a wireless Internet connection
Settings General Network Open Network Settings Wireless
Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and
then follow the directions on the screen.
Wireless Connection
Select your wireless network.
Refresh
" The image on your TV may differ from the image above depending on the model and geographical area.
" If no wireless router is found, select Add Network at the bottom of the list and enter the network name (SSID).
" If your wireless router has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC
button on your router within 2 minutes. The TV will connect automatically.
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Checking the Internet connection status
Settings General Network Network Status Try Now
View the current network and Internet status.
Resetting Your Network
Settings General Network Reset Network Try Now
Restore the network settings to the factory defaults.
Turning on the TV with a Mobile Device
Settings General Network Expert Settings Power On with Mobile
You can turn on the TV with your mobile device when both of them are connected to the same network.
Connecting an IP control device to the TV
Settings General Network Expert Settings IP Remote
You can connect an IP control device to the TV remotely to manage your IP device.
" To use this function, Power On with Mobile must be turned on.
" Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only
if an authorised third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi
network is password protected.
" This function may not be supported depending on the model or geographical area.
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Setting up an Internet connection over IPv6
Configuring the IPv6 connection settings
Settings General Network Expert Settings IPv6
" This function may not be supported depending on the model or geographical area.
Checking an Internet connection set up over IPv6
Settings General Network Expert Settings IPv6 Status
" This function may not be supported depending on the model or geographical area.
Changing the name of the TV on a network
Settings General System Manager Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.
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Connecting to a Network via a Mobile Dongle (For India Only)
Make network connection by connecting a mobile dongle to the TV.
You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV. Connect
the mobile dongle to the USB port that are marked as Dongle in the TV.
" This function is not available on certain models in specific geographical areas.
" When you use a large mobile dongle(Data Card), USB devices may not work properly due to interferences among the USB
ports, or the wireless network may not work properly due to interferences from the peripherals and surroundings. In this
case, use a USB extension cable.
" Channel-Bound Apps is not available when you set up mobile network.
" If you have any problems using online services, please contact your Internet service provider.
The mobile service providers and their devices that support this function are as follows:
● Airtel (Model No: E3276S, E3276s-920, E8231)
● Idea (Model No: E1732, E8231)
● Tata Docomo (Model No: E177, E8231)
● Open Dongles (Airtel, Idea, TataDocomo, Aircel, Vodafone) (Model No: E303C, E303U, E3121B, E3131B, E8221)
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Troubleshooting Internet Connectivity Issues
If your TV won't connect to the Internet, try the solutions below.
Troubleshooting Internet connectivity issues Try Now
After reading the following content, troubleshoot the Internet connection issue. If the problem persists, contact your
Internet Service Provider.
No network cable found
Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If
the router is on, try turning it off and then on.
Wireless network connection failed
If a selected wireless router is not found, go to Open Network Settings, and then select the correct router.
– Settings General Network Open Network Settings
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Unable to connect to a wireless router
Check if the router is turned on. If it is, turn it off and then on.
1.
Enter the correct password if required.
2.
IP auto setting failed
Configure the settings in IP Settings.
1.
– Settings General Network Network Status IP Settings
Make sure that the DHCP server is enabled on the router, and then unplug the router and plug it back in.
2.
Reset the router if required.
3.
– For wireless connection, enter the correct password if required.
Unable to connect to the network
Check all IP Settings.
1.
– Settings General Network Network Status IP Settings
After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect
2.
it again.
– For wireless connection, enter the correct password if required.
Connected to a local network, but not to the Internet
Make sure that the Internet LAN cable is connected to the router's external LAN port.
1.
Check the DNS values in IP Settings.
2.
– Settings General Network Network Status IP Settings
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
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Connecting Video Devices
Make the correct video connections between your TV and your external devices.
Connecting with an HDMI cable
HDMI IN
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Connecting with a component cable (Only for models with COMPONENT IN / AV IN)
A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray
players, use the Component connection.
Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on
the external device by using the provided component and AV adaptors. Make sure to connect the same colour
connectors together. (blue to blue, yellow to yellow, etc.)
COMPONENT IN / AV IN
AV IN
COMPONENT IN
" To use component equipment, connect both the component adapter (blue) and the AV adapter (yellow).
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Connecting with a composite cable (Only for models with COMPONENT IN / AV IN)
Through the AV connection, you can enjoy the resolution up to 576i.
Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device using the provided
AV adapter and composite cable. When connecting the cables, be sure to match the colours of the cables to the
colours of the ports.
COMPONENT IN / AV IN
AV IN
COMPONENT IN
" Connect AV (composite) equipment to AV In only. Do not connect to Component In.
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