Samsung QA55Q70BAWXXY User Manual
E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com
Model Serial No.
To directly go to the page that provides instructions on
how to use the manual for visually impaired users, select
the Menu Learning Screen link below.
"Menu Learning Screen
" Link
Contents
Guide
Connections
Connection Guide
7
9 Connecting an Antenna (Aerial)
Connecting to the network
10
15 Displaying your mobile device screen on the TV
17 Connecting to a Network via a Mobile Dongle (For India
Only)
Connection Cables for External Devices
18
ADB (Auto Data Backup) functions (For India Only)
20
Switching between external devices connected to the TV
21
Connection Notes
24
Remote Control and Peripherals
74 Using the Apps Service
Using the e-Manual
78
Using the Internet
80
Using SmartThings
81
85 Playing pictures/video/music
Using Multi View
92
Using Bixby
94
Using the Game Bar
99
TV Viewing
Using the Guide
104
Recording Programmes
107
110 Setting Up Schedule Viewing
111 Using Timeshift
27 About the Samsung Smart Remote (QLED TV/The Frame
(43-inch or larger models)/The Serif)
About the Samsung Smart Remote (The Frame (32LS03B
30
model)/BU8 Series)
33 About the Samsung Smart Remote (The Sero)
36 Connecting the Samsung Smart Remote to the TV
37 Controlling External Devices with a Samsung Remote
Control - Using the Universal Remote
Learn how to use Samsung Smart Remote
37
Using Anynet+ (HDMI-CEC)
38
Controlling the TV with a Keyboard, Mouse or Gamepad
39
Entering Text using the On-Screen Virtual Keyboard
41
Smart Features
43 Using Smart Hub
48 Using Ambient Mode
53 Using Art Mode
112 Buttons and functions available while recording a
programme or Timeshift
Using the Channel List
114
Using the channel edit function
116
Using a Personal Favourites List
117
TV-Viewing Support Functions
118
Picture and Sound
126 Using Intelligent Mode
128 Adjusting the Picture Quality
Picture Support Functions
131
Setting the Viewing Environment for External Devices
132
a Sound Mode and Expert Settings
135
Using the Sound Support Functions
137
System and Support
Using the Time Functions and the Timers
139
59 About the Media Home Screen
62 About the Menu Home Screen
66 Using a Samsung account
68 Using PC on TV
Using the Power and Energy Saving Functions
142
144 Updating the TV's Software
145 Using the Parental Settings function
146 Audio and Video Functions for the Visually or Hearing
Impaired
151 Using Voice Assistants on the TV
Using Other Functions
152
HbbTV
154
Using a TV Viewing Card (“CI or CI+ Card”) (For India Only)
155
158 Teletext Feature
Troubleshooting
Picture Issues
The screen is or has become dark
192
193 The picture is not bright, or the picture colours do not look
clear
Precautions and Notes
162 Before Using the Recording and Timeshift Functions
Supported broadcasting audio options
164
Read Before Using Apps
165
Read Before Using the Internet Function
166
Read Before Playing Photo, Video or Music Files
168
180 Read After Installing the TV
181 Supported Resolutions for UHD Input Signals
182 Resolutions for Input Signals supported by 8K models
(QN7**B Series or higher)
Supported Resolutions for FreeSync (VRR)
183
Read Before Connecting a Computer (Supported
184
Resolutions)
187 Supported Resolutions for Video Signals
189 Read Before Using Bluetooth Devices
190 : Parental Rating - Thailand only
191 Licences
193 The picture colours are black and white or do not look the
way they should look
194 The TV automatically turns off by itself
194 TV (The Frame TV) cannot be turned off.
194 Unable to power on
195 The TV remains on or does not turn on automatically.
Unable to a Channel
195
196 The TV image does not look as good as it did in the store.
196 Displayed video looks blurry
196 The picture is distorted.
197 There is a dotted line on the edge of the screen.
The picture won’t display in full screen.
197
The Subtitle function in the TV menu is deactivated.
197
Subtitles appear on the TV screen.
197
The HDR of the connected external device turns off.
197
Sound and Noise Issues
198 How can I connect an audio device to the TV?
198 There is no sound or the sound is too low at maximum
volume.
The picture is good but there is no sound.
198
HDMI (eARC) is connected, and there is no sound.
198
The speakers are making an odd sound.
199
The sound is interrupted.
199
Whenever a function is used on the TV or the channel is
199
changed, the TV voices the activity. The TV explains in voiceover the video scenes displayed on the screen.
199 The TV audio is not being played through the Sound bar or
A/V receiver.
200 The sound is not heard clearly.
200 The volume of the external device cannot be adjusted.
200 I want to turn the TV and audio device off and on at the
same time.
Channel and Broadcast Issues
208 The Timeshift or recording function cannot be used.
201 "Weak or No Signal" displayed in TV mode or cannot
channel.
201 The TV is not receiving all channels.
The subtitles are not provided on a digital channel.
201
201 Broadcasting is deactivated.
External Device Connectivity Issues
The "Mode Not Supported" message appears.
202
The video is OK but there is no audio.
202
I want to connect to a PC and mobile device via screen
202
mirroring.
203 No screen appears when connecting the TV to an external
device.
I want to connect to a Bluetooth speaker.
203
203 The PC screen does not appear or it
Network Issues
Wireless network connection failed. Unable to connect to a
204
wireless access point. Unable to connect to the network.
Wired network connection failed.
204
Connected to a local network, but not to the Internet.
204
Anynet+ (HDMI-CEC) Issues
Cannot record videos received from an external device or
208
Samsung TV Plus.
208 The "Format Device" message appears when the Timeshift
or recording function is used.
208 The recorded on the TV are not played back on a PC.
Apps
I launched an app, but it's in a different language. How can I
209
change the language?
209 The app does not work properly. Its image quality is poor.
209 The Smart Hub Home Screen keeps appearing whenever you
turn on the TV.
Media Files
Some are interrupted during playback.
210
210 Some can't be played.
Voice Assistant Issues
The voice commands do not work well.
211
Bixby/Alexa answers although I did not call it.
211
I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
211
Voice recognition does not work with the Samsung Smart
212
Remote unlike other features. There is no response even if
the Voice Assistant button is pressed.
205 What is Anynet+?
Anynet+ does not work. The connected device is not
205
displayed.
I want to start Anynet+. I also want the connected devices to
205
turn on when the TV is turned on.
206 I want to exit Anynet+. It is inconvenient to turn on other
devices because the TV also turns on. It is inconvenient
because the connected devices (e.g. set-top box) turn off
together.
206 The message "Connecting to Anynet+ device..." or
"Disconnecting from Anynet+ device" appears on the screen.
The Anynet+ device won't play.
206
Remote Control Issues
The remote control does not work.
207
External devices cannot be operated with the TV remote
207
control.
Recording Issues
212 During voice recognition, the heavy load message appears
and the function does not work.
I want to see weather information of the desired area.
212
Other issues
213 The TV is hot.
213 The TV smells like plastic.
213 The settings are lost after 5 minutes or every time the TV is
turned off.
213 The TV is tilted to the side.
213 The stand is wobbly or crooked.
213 A POP (TV’s internal banner ad) appears on the screen.
214 The TV is making a popping noise.
214 The TV is making a humming noise.
214 The TV narrates the screen events in voice-over.
Diagnosing TV operational issues
215 Self Diagnosis
Cannot select Signal Information in Self Diagnosis.
215
Reset Smart Hub
215
Reset picture
216
FAQ
The TV Screen does not Display Properly
The TV does not Turn On
216 Reset sound
Getting Support
217 Getting support through Remote Management
Finding the contact information for service
217
Requesting service
217
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
Network Access is not Available
There is No Sound or the Speakers are Making an Odd Sound
The Remote Control does not Work
Updating the Software
Accessibility Guidance
Menu Learning Screen
Using the Remote control
254
256 Using the accessibility menu
Using the TV with Voice Guide on
260
262 Using the guide
265 Using Schedule Viewing
266 Using the Channel List
268 Recording
Using Smart Hub
271
Launching the e-Manual
273
Using Bixby
274
Guide
Learn how to use various features.
Connections
You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the network by
using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Menu Connected Devices Connection Guide Try Now
It shows you how to connect various external devices such as video devices, game consoles and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
• Audio Device: HDMI (eARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
• Video Device: HDMI, AV
• Smartphone: Screen Sharing (Smart View), Screen Sharing (Tap View), Samsung DeX, SmartThings, Camera
Sharing, Apple AirPlay
• PC: HDMI, Screen Sharing (Wireless), Easy Connection to Screen, Apple AirPlay, NFC on TV
• Input Device: Remote Control, USB Keyboard, USB Mouse, USB Gamepad, USB Camera, Bluetooth Device
• Game Console: HDMI, AV
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• External Storage: USB Flash Drive, Hard Disk Drive (HDD)
Connection Guide
Audio Device
Video Device
Smartphone
PC
Input Device
Game Console
External Storage
HDMI (eARC)
Optical
Bluetooth
Wi-Fi
Wi-Fi Speaker Surround Setup
HDMI Troubleshooting
Connect audio devices, such as speakers, sound bars,
headphones, or home theatres, to your TV.
Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2
minutes).
Some functions may not be supported depending on the model or geographical area.
The connection method and available external devices may differ depending on the model.
The image on your TV may differ from the image above depending on the model and geographical area.
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Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV.
An antenna connection is not necessary if you connect a cable box or satellite box.
The port on your TV may differ from the following depending on the product model and region.
A connection method may differ depending on the model or geographical area.
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Connecting to the network
You can get access to the network through your TV.
Menu Settings All Settings Connection Network Open Network Settings
Try Now
network settings to connect to an available network.
Establishing a wired network connection
Menu Settings All Settings Connection Network Open Network Settings
Wired
If you connect a LAN cable, the TV automatically accesses the network.
If the TV does not automatically connect to the network, refer to "Wired network connection failed." in "Troubleshooting".
To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)
* Shielded Twisted Pair
The TV will not be able to connect to the network if your network speed is below 10 Mbps.
This function may not be supported depending on the model.
Wired networks are not supported by some models.
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Establishing a wireless network connection
Menu Settings All Settings Connection Network Open Network Settings
Wireless
Make sure that you have the wireless access point's name (SSID) and password settings before attempting to
connect. The network name (SSID) and security key are available on the wireless access point's
screen. See the wireless access point's user manual for more information.
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Wireless Connection
Select your Wi-Fi network.
Refresh
Manage Saved Networks
The image on your TV may differ from the image above depending on the model and geographical area.
If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or
PBC button on your access point within 2 minutes. The TV will connect automatically.
To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press
the Select button.
To disconnect Wi-Fi, select Disconnect in Menu Settings All Settings Connection Network
Network Status. Try Now
Checking the network connection status
Menu Settings All Settings Connection Network Network Status Try Now
View the current network status.
Resetting Your Network
Menu Settings All Settings Connection Network Reset Network Try Now
Restore the network settings to the factory default.
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Turning on the TV with a mobile device
Menu Settings All Settings Connection Network Expert Settings Power On
with Mobile Try Now
You can turn on the TV using a mobile device connected to the same network as the TV.
This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay
function.
Apple AirPlay may not be supported depending on the model or geographical area.
Connecting an IP control device to the TV
Menu Settings All Settings Connection Network Expert Settings IP Remote
Try Now
You can connect an IP control device to the TV remotely to manage your IP device.
To use this function, Power On with Mobile must be turned on.
Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only
if an authorised third-party custom controller is installed and for a Samsung TV and if your Wi-Fi
network is password protected.
This function may not be supported depending on the model or geographical area.
Allowing to connect a wireless network
Menu Settings All Settings Connection Network Expert Settings Wi-Fi
Try Now
You can enable the connection to Wi-Fi.
To connect a wireless network, the function must be active.
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Allowing to connect the Wi-Fi Direct
Menu Settings All Settings Connection Network Expert Settings Wi-Fi
Direct
When using Wi-Fi Direct, you can connect directly with other devices and share content without using a wireless
router.
To maximise the network performance when a 6 GHz access point is connected, turn off the Wi-Fi Direct function.
This function may not be supported depending on the model.
Changing the name of the TV
Menu Settings All Settings Connection Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the
name.
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Displaying your mobile device screen on the TV
You can watch the screen of your mobile device on the TV screen through Smart View, Apple AirPlay or Tap View.
When you start screen sharing with a mobile device (Smart View / Apple AirPlay / Tap View), the TV screen switches
to the Multi View or mobile device's screen. Watch multiple contents at the same time with the Multi View screen.
This function may not be supported depending on the model.
For more information, refer to "Using Multi View".
Using Screen Sharing (Smart View)
For information on how to share the screen with your mobile device, refer to
Devices Connection Guide Smartphone Screen Sharing (Smart View). Try Now
• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote
control.
• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.
Menu Connected
Using Apple AirPlay
Use AirPlay if you are an iPhone or iPad user. For more information, refer to Menu Connected Devices
Connection Guide Smartphone Apple AirPlay. Try Now
This function may not be supported depending on the model or geographical area.
To use Apple AirPlay, make sure Menu Settings All Settings Connection Apple AirPlay Settings is
enabled.
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Using Screen Sharing (Tap View)
Tap your mobile device on the TV, you can watch the Multi View or mobile device's screen through the TV screen.
When you tap a mobile device on your TV while running a music app on your mobile device, the TV screen switches
to the Music Wall screen.
1.
Enable Tap View on your mobile device.
For more information about refer to "Enabling Tap View".
2.
Turn on the screen of your mobile device.
3.
Tap your mobile device on the TV. The TV screen switches to Multi View, Music Wall or mobile device's screen.
When you perform Tap View while in Ambient Mode or Art mode (only in The Frame models), only the mobile device's
screen appears on the TV.
4.
Watch the Multi View, Music Wall or mobile device's screen on the TV screen.
This function may not be supported depending on the model.
This function is available in Samsung mobile devices with Android 8.1 or higher.
Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the
genre and beat of the music.
The displayed TV screen may differ depending on the model.
This function enables Screen/Sound Mirroring by detecting vibrations generated when you tap the mobile device on the TV.
Be sure to tap away from the TV screen and bezel corners. It may be scratched or broken to the TV or mobile device screen.
We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.
Enabling Tap View
Enable Tap View in the SmartThings app.
This function may not be supported depending on the model.
Depending on the SmartThings app version, you may need to register the TV with your mobile device.
1.
Launch the SmartThings app on your mobile device.
2.
Select Settings ( ) in SmartThings app on your mobile device.
3.
Set Tap View to on.
Upon connection for the time, select Allow on a pop-up window of the TV.
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Connecting to a Network via a Mobile Dongle (For India Only)
Make network connection by connecting a mobile dongle to the TV.
You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV. Connect
the mobile dongle to the USB port that are marked as Dongle in the TV.
This function is not available on certain models in geographical areas.
When you use a large mobile dongle(Data Card), USB devices may not work properly due to interferences among the USB
ports, or the wireless network may not work properly due to interferences from the peripherals and surroundings. In this
case, use a USB extension cable to connect a large mobile dongle to a USB port.
When using the optical cable or 3G dongle, interference may occur due to the large size of the dongle.
Channel-Bound Apps is not available when you set up mobile network.
If you have any problems using online services, please contact your Internet service provider.
The mobile service providers and their devices that support this function are as follows:
• Airtel (Model No: E3276s LTE, E1731, E303C, E303U, E3131B, E3121B, E8221, E8231, E3276 LTE)
• Idea, Vodafone
- 17 -
Connection Cables for External Devices
You can view detailed information about the connection cables for external devices that can be connected to the TV.
Cable name Image Description
Each cable simultaneously transmits digital video and audio signals
from an external device to the HDMI port on the TV.
HDMI
to
HDMI
HDMI
to
MINI HDMI
Cables are divided into various types according to the types of input/
output ports on external devices.
HDMI
to
Micro HDMI
HDMI
to
USB Type-C
HDMI
to
DisplayPort
Mini DisplayPort
to
HDMI
- 18 -
Cable name Image Description
DVI
to
HDMI
Optical
Component
DVI to HDMI cables can transmit only digital video signals and not
audio signals. We recommend that you use HDMI to HDMI cables.
Optical cables are used to transmit audio signals to external
speakers with low signal loss.
Optical cables can't transmit video signals.
Component cables transmit analogue signals.
The video signal is separated and transmitted to the red, green and
blue terminals to provide HD (1080i) pictures. The audio signal is
transmitted to the red and white terminals.
Composite cables transmit analogue signals.
Composite
Available connection cables may differ depending on the model or geographical area.
The video signal is transmitted to the yellow terminal and the audio
signal is transmitted to the red and white terminals.
- 19 -
ADB (Auto Data Backup) functions (For India Only)
This function may not be supported depending on the model or geographical area.
Your mobile device comes close to the TV, the ADB (Auto Data Backup) feature backs up your mobile data such
as images and videos into a folder on a USB storage device or an external hard disk drive
connected to the TV. You can also transfer from the ADB (Auto Data Backup) folder to a Samsung mobile
device over Wi-Fi Direct.
• Transferring data from a mobile device to the TV
Your mobile device comes close to the TV, images and videos are copied from your mobile device to a USB
storage device or an external hard disk drive connected to the TV.
• Transferring data from the TV to a mobile device
You can select and transfer files from the ADB (Auto Data Backup) folder on the TV to a Samsung mobile device.
How to Use ADB (Auto Data Backup)
1.ADB (Auto Data Backup) Registration
First, register the TV using the USB Backup app, and then select a USB storage device or an external hard disk drive
connected to the TV. The ADB (Auto Data Backup) folder is automatically created on the selected storage device.
Then, select folders from your mobile device's gallery, set the password to open the ADB (Auto Data Backup) folder
on the selected storage device connected to the TV.
2.Auto File Copy
When your mobile device comes close to the TV, data are automatically copied from the selected folders on your
mobile device to the selected storage device connected to the TV.
3.Share les back from the ADB folder to a mobile device
You can also share back from ADB folder to Samsung Mobile, by connecting Samsung Mobile with TV over
Wi-Fi direct & then select the to be transferred from TV, and press "Share" option to send to connected
Mobile device.
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Switching between external devices connected to the TV
Universal Remote
Edit
Information
Add to Home
Connected Devices
You can switch between TV programmes and the content of external devices.
Menu Connected Devices
When you select a connected external device on the Source screen, the output of the selected device is displayed on
the TV's screen.
On the Standard Remote Control, press the SOURCE button.
To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control,
connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically
switched to the output of the device or you can universal remote control for the device automatically. For more
information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote".
When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media
content listed on the device.
This function may not be supported depending on the device and geographical area.
Editing the name and icon of an external device
Menu Connected Devices
You can change the port name for a connected external device or add it to the Home Screen.
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Move the focus to a connected external device.
2.
Press the down directional button. The following functions become available.
Available functions may differ depending on the port type.
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1.Universal Remote
You can control external devices connected to the TV using a Samsung remote control. Run the Universal Remote
menu to register the external device.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal
Remote".
2.Edit
You can rename the input ports and change the device icons.
3.Information
You can view detailed information about an external device.
4.Add to Home
You can add the port of an external device to the Home Screen for quick switching.
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Using additional functions
You can use the following features on the Source screen.
• USB and Mobile Camera
Connect a USB camera, or use the SmartThings app on your mobile phone to connect a camera.
Connect a camera to use video call, home workout, and other new features.
For details on how to connect, refer to Camera Sharing ( Menu Connected Devices Connection Guide
Smartphone Camera Sharing).
This function may not be supported depending on the model or geographical area.
• PC on TV
Use the TV to access your PC via remote PC or Screen Sharing (Wireless).
For more information, refer to "Using PC on TV".
• Connection Guide
Displays device connection instructions.
For more information, refer to "Connection Guide".
• Universal Remote
Lets you register external devices to your Samsung remote control and control them using the Remote.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal
Remote".
- 23 -
Connection Notes
When connecting an external device, note the following.
The number of connectors and their names and locations may differ with the model.
Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors
and their names and locations may differ with the manufacturer.
Connection notes for HDMI
• The following types of HDMI cables are recommended:
– High Speed HDMI Cable
– High Speed HDMI Cable with Ethernet
– Premium High Speed HDMI Cable
– Premium High Speed HDMI Cable with Ethernet
– Ultra High Speed HDMI Cable
• Use an HDMI cable with a thickness of 17 mm or less.
• Using a non-certified HDMI cable may result in a blank screen or a connection error.
• Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
• This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial
cables standardised by the IEEE.
• Use a cable shorter than 3 m to get the best UHD viewing quality.
• Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC
does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.
• When the TV is connected to an external device such as a DVD/BD player or a set-top box via HDMI, power sync
mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external
devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.
This function may not be supported depending on the model.
- 24 -
Connection notes for audio devices
• To obtain better TV audio quality, connect a sound bar or A/V receiver to the TV.
• If you connect an external audio device using an optical cable, the Sound Output setting automatically changes
to the connected device. However, to make this happen, you must turn on the external audio device before
connecting the optical cable. To manually change the Sound Output setting, do one of the following:
This function may not be supported depending on the model.
– Use the Quick Settings screen to change to the connected device:
Use the Select button to select Optical on the Sound Output menu. ( Menu Settings down
directional button Sound Output). Try Now
– Use the Settings screen to change to the connected device:
Select Optical on the Sound Output menu. ( Menu Settings All Settings Sound Sound
Output). Try Now
Refer to the sound bar's user manual when connecting it to the TV.
• An unusual noise coming from a connected audio device while you are using it, may indicate a problem with the
audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
• Digital audio is only available with 5.1 channel broadcasts.
Connection notes for computers
• For the resolutions supported by the TV, refer to "
• If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same
network.
• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality or functionality, for example, if
the network has an NAS (Network-Attached Storage) device.
Read Before Connecting a Computer (Supported Resolutions)".
- 25 -
Connection notes for mobile devices
• To use the Smart View function, the mobile device must support a mirroring function such as Screen Mirroring or
Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's
user manual.
• The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4 GHz environment. For better
experience, 5.0 GHz is recommended. 5 GHz may not be available depending on the model.
• To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile
device supports Wi-Fi Direct, refer to the mobile device's user manual.
• The mobile device and your Smart TV must be connected to each other on the same network.
• Use AirPlay if you are an iPhone or iPad user. For more information, refer to
Devices Connection Guide Smartphone Apple AirPlay. Try Now
This function may not be supported depending on the model or geographical area.
• The video or audio may stop intermittently, depending on network conditions.
• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality or functionality, for example, if
the network has an NAS (Network-Attached Storage) device.
Menu Connected
Connection notes for Portrait Mode
• If you connect the Auto Rotating Accessory (sold separately) to the TV, you can use the TV in Portrait Mode.
• To use the computer or console, connected via HDMI to the TV, in Portrait Mode, you need to change the device
setting. Change the screen to Portrait Mode from the computer or console.
Portrait Mode is supported when a computer that uses Windows 10 or later or a console that supports Portrait Mode is
connected.
This function may not be supported depending on the model.
- 26 -
Remote Control and Peripherals
You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease
of use.
About the Samsung Smart Remote (QLED TV/The Frame (43-inch or larger models)/The Serif)
Learn about the buttons on the Samsung Smart Remote.
- 27 -
Button Description
Press to turn the TV on or off.
(Power)
(Voice Assistant)
For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to
switch to the Media Home. Press and hold to turn off the TV completely.
Runs Voice Assistant. Press and hold the button, say a command, and then release the button to
run Voice Assistant.
The supported Voice Assistant's languages and features may differ by geographical
region.
Each time you press this button, Settings menu / virtual numeric pad / Option pad with Colour
buttons are displayed alternately.
• Use this button to access additional options that are specific to the feature in use.
(Settings / Number /
Colour button)
(Multi View)
Directional button
(up/down/left/right)
Select
(Return)
(Smart Hub)
• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done or Enter Number to enter a numeric
value. Use to change the channel, enter a PIN, ZIP code and etc.
If the Colour Button appears with a number strip on the screen, select the Colour Button
and then select a colour by using the directional button (up/down/left/right). Use
this to access additional options that are to the feature in use.
Press the button to directly enter the Multi View function.
This function may not be supported depending on the model or geographical area.
Moves the focus.
Selects or runs a focused item. When pressed while you are watching a broadcast programme,
detailed programme information appears.
Press to return to the previous menu. When pressed for 1 second or more, the running function
is terminated. When pressed while you are watching a programme, the previous channel
appears.
Press to switch to the Media Home. From the Ambient screen, press to switch to the Ambient
Home.
For The Frame model, in Art mode, press to switch to the Art Home.
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Button Description
When pressed, the playback controls appear. Using these controls, you can control the media
content that is playing.
(Play/pause)
(Volume)
(Channel)
(Launch app button)
Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental
conditions.
The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote".
Press the button to use the recording or Timeshift function while watching the broadcast.
To use Game Bar, press and hold the button in Game Mode.
Game Bar may not be supported depending on the model or geographical area.
Move the button up or down to adjust the volume. To mute the sound, press the button. When
pressed for 2 seconds or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide or Channel List screen,
press the button. When pressed for 1 second or more, the Channel List screen appears.
Press and hold the button up or down to quickly change the channel.
Launch the app indicated by the button.
Available apps may differ depending on the geographical area or contents provider.
This function may not be supported depending on the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect
the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)".
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About the Samsung Smart Remote (The Frame (32LS03B model)/BU8 Series)
Learn about the buttons on the Samsung Smart Remote.
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