Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com
Model Serial No.
To directly go to the page that provides instructions on
how to use the manual for visually impaired users, select
the Learn the Menu Screen link below.
"Learn the Menu Screen
" Link
Contents
Guide
Connections
Connection Guide
7
8Connecting an Antenna
Connecting to the network
9
13 Displaying your mobile device screen on the TV
15 Connection Cables for External Devices
17 Switching between external devices connected to the TV
20 Connection Notes
Remote Control and Peripherals
About the Samsung Smart Remote (QLED TV/The Frame
23
(43-inch or larger models)/The Serif/OLED TV)
26 About the Samsung Smart Remote (The Frame (32LS03B
model)/BU8 Series)
79 Using SmartThings
Playing pictures/video/music
83
Using Multi View
89
Using Bixby
91
96 Using the Game Bar
TV Viewing and Recording
101 Using the Guide
Recording Programs
103
Setting Up Schedule Viewing
106
Using Timeshift
107
Getting to know Recording and Timeshift controls and
107
options
109 Using the Channel List
110 Using the channel edit function
About the Samsung Smart Remote (The Sero)
29
Connecting the Samsung Smart Remote to the TV
32
Controlling External Devices with a Samsung Remote
33
Control - Using the Universal Remote
33 Learn how to use Samsung Smart Remote
34 Using Anynet+ (HDMI-CEC)
35 Controlling the TV with a Keyboard, Mouse, or Gamepad
Entering Text using the On-Screen Virtual Keyboard
37
Smart Features
Using Smart Hub
39
Using Ambient Mode
44
Using Art Mode
50
About the Media Home Screen
57
About the Menu Home Screen
60
64 Using a Samsung account
66 Using PC on TV
72 Using the Apps Service
76 Using the e-Manual
78 Using the Internet
111 Using a Personal Favorites List
TV-Viewing Support Functions
112
Picture and Sound
115 Using Intelligent Mode
118 Adjusting the Picture Quality
121 Changing the Picture Size and Position
122 Setting the Viewing Environment for External Devices
125 a Sound Mode and Expert Settings
Using the Sound Support Functions
127
System and Support
Using the Time Functions and the Timers
129
Using the Power and Energy Saving Functions
132
Using the Panel Care Functions
134
Updating the TV's Software
135
Using the Parental Settings function
136
137 Audio and Video Functions for the Visually or Hearing
Impaired
142 Using Voice Assistants on the TV
143 Using Other Functions
Precautions and Notes
145 Before Using the Recording and Timeshift Functions
Read Before Using Apps
147
148 Read Before Using the Internet Function
150 Read Before Playing Photo, Video, or Music Files
Read After Installing the TV
162
163 Supported Resolutions for UHD Input Signals
164 Resolutions for Input Signals supported by 8K models
(QN7**B series or higher)
Supported Resolutions for FreeSync (VRR)
165
Read Before Connecting a Computer (Supported
166
Resolutions)
169
Supported Resolutions for Video Signals
Read Before Using Bluetooth Devices
171
Blocking programs based on their TV Rating
172
Licenses
175
Troubleshooting
Picture Issues
The screen is or has become dark
176
176 The picture is not bright, or the picture colors do not look
clear
177 The picture colors are black and white or do not look the
way they should look
178 The TV automatically turns off by itself
178 TV (The Frame TV) cannot be turned off.
178 Unable to power on
179 The TV remains on or does not turn on automatically.
Unable to a Channel
179
180 The TV image does not look as good as it did in the store
180 Displayed video looks blurry
180 The picture is distorted
180 There is a dotted line on the edge of the screen
The picture won’t display in full screen
181
The Caption function in the TV menu is deactivated
181
Captions appear on the TV screen
181
The HDR of the connected external device turns off
181
Sound and Noise Issues
182 How can I connect an audio device to the TV?
182 There is no sound or the sound is too low at maximum
volume.
The picture is good but there is no sound.
182
HDMI (eARC) is connected, and there is no sound.
182
The speakers are making an odd sound.
183
The sound is interrupted.
183
Whenever a function is used on the TV or the channel is
183
changed, the TV voices the activity. The TV explains in voiceover the video scenes displayed on the screen.
183 The TV audio is not being played through the Sound bar or
A/V receiver.
184 The sound is not heard clearly.
184 The volume of the external device cannot be adjusted.
184 I want to turn the TV and audio device off and on at the
same time.
Channel and Broadcast Issues
192 The Timeshift or recording function cannot be used.
185 "Weak or No Signal" displayed in TV mode or cannot
channel.
185 The TV is not receiving all channels.
The captions are not provided on a digital channel.
185
185 Broadcasting is deactivated.
External Device Connectivity Issues
The "Mode Not Supported" message appears.
186
The video is OK but there is no audio.
186
I want to connect to a PC and mobile device via screen
186
mirroring.
187 No screen appears when connecting the TV to an external
device.
I want to connect to a Bluetooth speaker.
187
187 The PC screen does not appear or it
Network Issues
Wireless network connection failed. Unable to connect to a
188
wireless access point. Unable to connect to the network.
Wired network connection failed.
188
Connected to a local network, but not to the Internet.
188
Anynet+ (HDMI-CEC) Issues
Cannot record videos received from an external device or
192
Samsung TV Plus.
193 The "Format Device" message appears when the Timeshift
or recording function is used.
193 The recorded on the TV are not played back on a PC.
Apps
I launched an app, but it's in a different language. How can I
194
change the language?
194 The app does not work properly. Its image quality is poor.
194 The Smart Hub Home Screen keeps appearing whenever you
turn on the TV.
Media Files
Some are interrupted during playback.
195
195 Some can't be played.
Voice Assistant Issues
The voice commands do not work well.
196
Bixby/Alexa answers although I did not call it.
196
I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
196
Voice recognition does not work with the Samsung Smart
197
Remote unlike other features. There is no response even if
the Voice Assistant button is pressed.
189 What is Anynet+?
Anynet+ does not work. The connected device is not
189
displayed.
I want to start Anynet+. I also want the connected devices to
190
turn on when the TV is turned on.
190 I want to exit Anynet+. It is inconvenient to turn on other
devices because the TV also turns on. It is inconvenient
because the connected devices (e.g. set-top box) turn off
together.
190 The message "Connecting to Anynet+ device..." or
"Disconnecting from Anynet+ device" appears on the screen.
The Anynet+ device won't play.
190
Remote Control Issues
The remote control does not work.
191
External devices cannot be operated with the TV remote
191
control.
Recording Issues
197 During voice recognition, the heavy load message appears
and the function does not work.
I want to see weather information of the desired area.
197
Other issues
198 The TV is hot.
198 The TV smells like plastic.
198 The settings are lost after 5 minutes or every time the TV is
turned off.
198 The TV is tilted to the side.
198 The stand is wobbly or crooked.
199 A POP (TV’s internal banner ad) appears on the screen.
199 The TV is making a popping noise.
199 The TV is making a humming noise.
199 The TV narrates the screen events in voice-over.
Diagnosing TV operational issues
200 Self Diagnosis
Cannot select Signal Information in Self Diagnosis.
201
Reset Smart Hub
201
Reset picture
201
FAQ
The TV Screen does not Display Properly
The TV does not Turn On
201 Reset sound
Getting Support
202 Getting support through Remote Management
Finding the contact information for service
202
Requesting service
202
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
Network Access is not Available
There is No Sound or the Speakers are Making an Odd Sound
The Remote Control does not Work
Updating the Software
Accessibility Guidance
Learn the Menu Screen
Using the Remote control
239
241 Using the Accessibility Menu
Using the TV with Voice Guide on
247
249 Using the guide
252 Using Schedule Viewing
253 Using the Channel List
254 Recording
Using Smart Hub
257
Launching the e-Manual
259
Using Bixby
260
Guide
Learn how to use various features.
Connections
You can watch live broadcasts by connecting a coaxial cable to your TV and can get access to the network by using a
LAN cable or wireless access point. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
MenuConnected DevicesConnection GuideTry Now
It shows you how to connect various external devices, such as video devices, game consoles, and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
Make sure that you have the wireless access point's name (SSID) and password settings before attempting to
connect. The network name (SSID) and security key are available on the wireless access point's
screen. See the wireless access point's user manual for more information.
- 10 -
Wireless Connection
Select your Wi-Fi network.
Refresh
Manage Saved Networks
The image on your TV may differ from the image above depending on the model and geographical area.
If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or
PBC button on your access point within 2 minutes. The TV will connect automatically.
To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press
the Select button.
To disconnect Wi-Fi, select Disconnect in MenuSettingsAll SettingsConnectionNetwork
Network Status. Try Now
Checking the network connection status
MenuSettingsAll SettingsConnectionNetworkNetwork StatusTry Now
View the current network status.
Resetting Your Network
MenuSettingsAll SettingsConnectionNetworkReset NetworkTry Now
Restore the network settings to the factory default.
- 11 -
Turning on the TV with a mobile device
MenuSettingsAll SettingsConnectionNetworkExpert SettingsPower On
with Mobile Try Now
You can turn on the TV using a mobile device connected to the same network as the TV.
This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay
function.
Apple AirPlay may not be supported depending on the model or geographical area.
When using Wi-Fi Direct, you can connect directly with other devices and share content without using a wireless
router.
To maximize the network performance when a 6 GHz access point is connected, turn off the Wi-Fi Direct function.
This function may not be supported depending on the model.
Changing the name of the TV
MenuSettingsAll SettingsConnectionDevice NameTry Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the
name.
- 12 -
Displaying your mobile device screen on the TV
You can watch the screen of your mobile device on the TV screen through Smart View, Apple AirPlay or Tap View.
When you start screen sharing with a mobile device (Smart View / Apple AirPlay / Tap View), the TV screen switches
to the Multi View or mobile device's screen. Watch multiple contents at the same time with the Multi View screen.
This function may not be supported depending on the model.
For more information, refer to "Using Multi View."
Using Screen Sharing (Smart View)
For information on how to share the screen with your mobile device, refer to
DevicesConnection GuideSmartphoneScreen Sharing (Smart View). Try Now
• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote
control.
• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.
MenuConnected
Using Apple AirPlay
Use AirPlay if you are an iPhone or iPad user. For more information, refer to MenuConnected Devices
Connection GuideSmartphoneApple AirPlay. Try Now
This function may not be supported depending on the model or geographical area.
To use Apple AirPlay, make sure MenuSettingsAll SettingsConnectionApple AirPlay Settings is
enabled.
- 13 -
Using Screen Sharing (Tap View)
By tapping the mobile device on your TV, you can watch Multi View or mobile device's screen through the TV screen.
When you tap a mobile device on your TV while running a music app on your mobile device, the TV screen switches
to the Music Wall screen.
1.
Enable Tap View on your mobile device.
For more information about refer to 'Enabling Tap View'.
2.
Turn on the screen of your mobile device.
3.
Tap your mobile device on the TV. The TV screen switches to Multi View, Music Wall, or mobile device's screen.
When you perform Tap View in Ambient Mode feature or Art mode (only in The Frame models), only the mobile
device's screen appears on the TV.
4.
Watch Multi View, Music Wall, or mobile device's screen on the TV screen.
This function may not be supported depending on the model.
This function is available in Samsung mobile devices with Android 8.1 or higher.
Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the
genre and beat of the music.
The displayed TV screen may differ depending on the model.
This function enables Screen/Sound Mirroring by detecting vibrations generated when you tap the mobile device on the TV.
Be sure to tap away from the TV screen and bezel corners. It may scratch or break the TV or mobile device screen.
We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.
Enabling Tap View
Enable Tap View in the SmartThings app.
Depending on the SmartThings app version, you may need to register the TV with your mobile device.
This function may not be supported depending on the model.
1.
Launch the SmartThings app on your mobile device.
2.
Select Settings () in SmartThings app on your mobile device.
3.
Set Tap View to on.
Upon connection for the time, select Allow on a pop-up window of the TV.
- 14 -
Connection Cables for External Devices
You can view detailed information about the connection cables for external devices that can be connected to the TV.
Cable nameImageDescription
Each cable simultaneously transmits digital video and audio signals
from an external device to the HDMI port on the TV.
HDMI
to
HDMI
HDMI
to
MINI HDMI
Cables are divided into various types according to the types of input
or output ports on external devices.
HDMI
to
Micro HDMI
HDMI
to
USB Type-C
HDMI
to
DisplayPort
Mini DisplayPort
to
HDMI
- 15 -
Cable nameImageDescription
DVI
to
HDMI
Optical
Component
DVI to HDMI cables can transmit only digital video signals and not
audio signals. We recommend that you use HDMI to HDMI cables.
Optical cables are used to transmit audio signals to external
speakers with low signal loss.
Optical cables can't transmit video signals.
Component cables transmit analogue signals.
The video signal is separated and transmitted to the red, green, and
blue terminals to provide HD (1080i) pictures. The audio signal is
transmitted to the red and white terminals.
Composite cables transmit analogue signals.
Composite
Available connection cables may differ depending on the model or geographical area.
The video signal is transmitted to the yellow terminal, and the audio
signal is transmitted to the red and white terminals.
- 16 -
Switching between external devices connected to the TV
Universal Remote
Edit
Information
Add to Home
Connected Devices
You can switch between TV programs and the content of external devices.
MenuConnected Devices
When you select a connected external device on the Source screen, the output of the selected device is displayed on
the TV's screen.
To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control,
connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically
switched to the output of the device or you can universal remote control for the device automatically. For more
information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."
When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media
content listed on the device.
This function may not be supported depending on the device and geographical area.
Editing the name and icon of an external device
MenuConnected Devices
You can change the port name for a connected external device or add it to the Home Screen.
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Move the focus to a connected external device.
2.
Press the down directional button. The following functions become available:
Available functions may differ depending on the port type.
- 17 -
1.Universal Remote
You can control external devices connected to the TV using a Samsung remote control. Run the Universal Remote
menu to register the external device.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal
Remote."
2.Edit
You can rename the input ports and change the device icons.
3.Information
You can view detailed information about an external device.
4.Add to Home
You can add the port of an external device to the Home Screen for quick switching.
- 18 -
Using additional functions
You can use the following features on the Source screen.
• USB and Mobile Camera
Connect a USB camera, or use the SmartThings app on your mobile phone to connect a camera.
Connect a camera to use video call, home workout, and other new features.
For details on how to connect, refer to Camera Sharing (MenuConnected DevicesConnection Guide
SmartphoneCamera Sharing).
This function may not be supported depending on the model.
• PC on TV
Use the TV to access your PC via remote PC or Screen Sharing (Wireless).
For more information, refer to "Using PC on TV."
• Connection Guide
Displays device connection instructions.
For more information, refer to "Connection Guide."
• Universal Remote
Lets you register external devices to your Samsung remote control and control them using the Remote.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal
Remote."
- 19 -
Connection Notes
When connecting an external device, note the following:
The number of connectors, and their names and locations may differ with the model.
Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors,
and their names and locations may differ with the manufacturer.
Connection notes for HDMI
• The following types of HDMI cables are recommended:
– High Speed HDMI Cable
– High Speed HDMI Cable with Ethernet
– Premium High Speed HDMI Cable
– Premium High Speed HDMI Cable with Ethernet
– Ultra High Speed HDMI Cable
• Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
• Using a non-certified HDMI cable may result a blank screen or a connection error.
• Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
• This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial
cables standardized by the IEEE.
• Use a cable shorter than 10 feet (3 m) to get the best UHD viewing quality.
• Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC
does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.
• When the TV is connected to an external device, such as a DVD/BD player or a set-top box via HDMI, power sync
mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external
devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.
This function may not be supported depending on the model.
- 20 -
Connection notes for audio devices
• To obtain better TV audio quality, connect a sound bar or A/V receiver to the TV.
• If you connect an external audio device using an optical cable, the Sound Output setting automatically changes
to the connected device. However, to make this happen, you must turn on the external audio device before
connecting the optical cable. To manually change the Sound Output setting, do one of the following
This function may not be supported depending on the model.
– Use the Quick Settings screen to change to the connected device:
Use the Select button to select Optical on the Sound Output menu. ( Menu Settingsdown
directional buttonSound Output) Try Now
– Use the Settings screen to change to the connected device:
Select Optical on the Sound Output menu. (MenuSettingsAll SettingsSoundSound
Output) Try Now
Refer to the sound bar's user manual when connecting it to the TV.
• An unusual noise coming from a connected audio device while you are using it, may indicate a problem with the
audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
• Digital audio is only available with 5.1 channel broadcasts.
Connection notes for computers
• For the resolutions supported by the TV, refer to "
• If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same
network.
• When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example,
if the network has an NAS (Network-Attached Storage) device.
Read Before Connecting a Computer (Supported Resolutions)."
- 21 -
Connection notes for mobile devices
• To use the Smart View function, the mobile device must support a mirroring function, such as Screen Mirroring
or Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile
device's user manual.
• The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4 GHz environment. For better
experience, 5.0 GHz is recommended. 5 GHz may not be available depending on the model.
• To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile
device supports Wi-Fi Direct, refer to the mobile device's user manual.
• The mobile device and your Smart TV must be connected to each other on the same network.
• Use AirPlay if you are an iPhone or iPad user. For more information, refer to
DevicesConnection GuideSmartphoneApple AirPlay. Try Now
This function may not be supported depending on the model or geographical area.
• The video or audio may stop intermittently, depending on network conditions.
• When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example,
if the network has an NAS (Network-Attached Storage) device.
MenuConnected
Connection notes for Portrait Mode
• If you connect the Auto Rotating Accessory (sold separately) to the TV, you can use the TV in Portrait Mode.
• To use the computer or console, connected via HDMI to the TV, in Portrait Mode, you need to change the device
setting. Change the screen to Portrait Mode from the computer or console.
Portrait Mode is supported when a computer that uses Windows 10 or later or a console that supports Portrait Mode is
connected.
This function may not be supported depending on the model.
- 22 -
Remote Control and Peripherals
You can control TV operations with your Samsung Smart Remote. Pair external devices, such as a keyboard, for ease
of use.
About the Samsung Smart Remote (QLED TV/The Frame (43-inch or larger
models)/The Serif/OLED TV)
Learn about the buttons on the Samsung Smart Remote.
- 23 -
ButtonDescription
Press to turn the TV on or off.
(Power)
For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to
switch to the Media Home. Press and hold to turn off the TV completely.
(Voice Assistant)
(Settings - Number -
Color button)
(Multi View)
Directional button
(up, down, left, right)
Select
(Return)
Runs Voice Assistant. Press and hold the button, say a command, and then release the button to
run Voice Assistant.
Each time you press this button, Settings menu / virtual numeric pad / Option pad with Color
buttons are displayed alternately.
•Use this button to access additional options that are specific to the feature in use.
•Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done or Enter Number to enter a numeric
value. Use to change the channel, enter a PIN, ZIP code and etc.
If the Color Button appears with a number strip on the screen, select the Color Button and
then select a color by using the directional button (up, down, left, right). Use this
to access additional options that are to the feature in use.
Press the button to directly enter the Multi View function.
Use to navigate the menu or move the focus to highlight items on the Home Screen.
Selects or runs a focused item. When pressed while you are watching a broadcast program,
detailed program information appears.
Press to return to the previous menu. When pressed for 1 second or more, the running function
is terminated. When pressed while you are watching a program, the previous channel appears.
(Smart Hub)
Press to switch to the Media Home. From the Ambient screen, press to switch to the Ambient
Home.
For The Frame model, in Art mode, press to switch to the Art Home.
- 24 -
ButtonDescription
When pressed, the playback controls appear. Using these controls, you can control the media
content that is playing.
(Play/pause)
To use Game Bar, press and hold the button in Game Mode.
Game Bar may not be supported depending on the model or geographical area.
(Volume)
(Channel)
(Launch app button)
Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless
environmental conditions.
The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote."
To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect
the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."
Move the button up or down to adjust the volume. To mute the sound, press the button. When
pressed for 2 seconds or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen, press the button.
When pressed for 1 second or more, the Channel List screen appears.
Press and hold the button up or down to quickly change the channel.
Launch the app indicated by the button.
Available apps may differ depending on the geographical area or contents provider.
- 25 -
About the Samsung Smart Remote (The Frame (32LS03B model)/BU8 Series)
Learn about the buttons on the Samsung Smart Remote.
- 26 -
ButtonDescription
Press to turn the TV on or off.
(Power)
For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to
switch to the Media Home. Press and hold to turn off the TV completely.
(Voice Assistant)
(Settings - Number -
Option button)
(Color button)
Directional button
(up, down, left, right)
Select
(Return)
(Smart Hub)
Runs Voice Assistant. Press and hold the button, say a command, and then release the button to
run Voice Assistant.
Each time you press this button, Settings menu / virtual numeric pad / Option pad are displayed
alternately.
•Use this button to access additional options that are specific to the feature in use.
•Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done or Enter Number to enter a numeric
value. Use to change the channel, enter a PIN, ZIP code and etc.
When pressed, colored buttons appear on the screen. Use this button to access additional
options that are to the feature in use.
Use to navigate the menu or move the focus to highlight items on the Home Screen.
Selects or runs a focused item. When pressed while you are watching a broadcast program,
detailed program information appears.
Press to return to the previous menu. When pressed for 1 second or more, the running function
is terminated. When pressed while you are watching a program, the previous channel appears.
Press to switch to the Media Home.
For The Frame model, in Art mode, press to switch to the Art Home.
- 27 -
ButtonDescription
(Play/pause)
(Volume)
(Channel)
(Launch app button)
Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless
environmental conditions.
The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote."
To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect
the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."
When pressed, the playback controls appear. Using these controls, you can control the media
content that is playing.
Move the button up or down to adjust the volume. To mute the sound, press the button. When
pressed for 2 seconds or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen, press the button.
When pressed for 1 second or more, the Channel List screen appears.
Press and hold the button up or down to quickly change the channel.
Launch the app indicated by the button.
Available apps may differ depending on the geographical area or contents provider.
- 28 -
About the Samsung Smart Remote (The Sero)
Learn about the buttons on the Samsung Smart Remote.
- 29 -
ButtonDescription
Press to turn the TV on or off.
•Select whether to switch the TV to Landscape Mode or Portrait Mode before turning off or to
(Power)
turn off the TV without changing the orientation. To change to the desired setting, navigate
to Power Off Mode ( Menu SettingsAll SettingsGeneral & Privacy
Power and Energy SavingPower Off Mode) and change the setting.
(Voice Assistant)
(Settings - Number -
Color button)
(Rotate)
Directional button
(up, down, left, right)
Select
(Return)
(Smart Hub)
Runs Voice Assistant. Press and hold the button, say a command, and then release the button to
run Voice Assistant.
Each time you press this button, Settings menu / virtual numeric pad / Option pad with Color
buttons are displayed alternately.
•Use this button to access additional options that are specific to the feature in use.
•Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done or Enter Number to enter a numeric
value. Use to change the channel, enter a PIN, ZIP code and etc.
If the Color Button appears with a number strip on the screen, select the Color Button and
then select a color by using the directional button (up, down, left, right). Use this
to access additional options that are to the feature in use.
Press the button to rotate the screen to landscape or portrait mode.
Use to navigate the menu or move the focus to highlight items on the Home Screen.
Selects or runs a focused item. When pressed while you are watching a broadcast program,
detailed program information appears.
Press to return to the previous menu. When pressed for 1 second or more, the running function
is terminated. When pressed while you are watching a program, the previous channel appears.
Press to switch to the Media Home. From the Ambient screen, press to switch to the Ambient
Home.
- 30 -
ButtonDescription
When pressed, the playback controls appear. Using these controls, you can control the media
content that is playing.
(Play/pause)
To use Game Bar, press and hold the button in Game Mode.
Game Bar may not be supported depending on the model or geographical area.
(Volume)
(Channel)
(Launch app button)
Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless
environmental conditions.
The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote."
To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect
the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."
Move the button up or down to adjust the volume. To mute the sound, press the button. When
pressed for 2 seconds or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen, press the button.
When pressed for 1 second or more, the Channel List screen appears.
Press and hold the button up or down to quickly change the channel.
Launch the app indicated by the button.
Available apps may differ depending on the geographical area or contents provider.
- 31 -
Connecting the Samsung Smart Remote to the TV
Connect the Samsung Smart Remote to your TV to operate the TV.
When you turn on the TV for the time, the Samsung Smart Remote pairs to the TV automatically. If the
Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and
hold the
and buttons simultaneously for 3 seconds or more.
- 32 -
Controlling External Devices with a Samsung Remote Control - Using the
Universal Remote
Control the TV and connected external devices with a Samsung remote control.
MenuConnected DevicesUniversal Remote
You can control all external devices connected to the TV using a single Samsung remote. Run the Universal Remote
menu to register external devices.
This function may not be supported depending on the model or geographical area.
You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control
without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)."
external devices connected to the TV may not support the universal remote feature.
Do not place any obstacles in front of an external device and TV's logo. It may cause improper transmitted signals from the
remote control.
The TV memorizes both the external device and its connection port (HDMI 1, HDMI 2, etc.).
If you have controlling external devices with the Universal Remote, try adjusting the positions of the external
devices.
This function may not operate properly depending on the TV installation environment and the features of external devices.
Learn how to use Samsung Smart Remote
You can learn how to use Samsung Smart Remote.
MenuSettingsSupportRemote Button Guide
Find details on how to use the Samsung Smart Remote.
Press the menu to use a variety of functions of the Samsung Smart Remote.
This function may not be supported depending on the model.
- 33 -
Using Anynet+ (HDMI-CEC)
Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and
that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote
control.
Connecting an external device through Anynet+ and using their menus
The device is automatically connected to the TV. After the connection process is you can access the menu
of the connected device using your TV remote and control the device.
The connecting process can take up to 2 minutes to complete.
Read before connecting an Anynet+ (HDMI-CEC) device
Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may
not support Anynet+ (HDMI-CEC).
You can the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that
do not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control -
Using the Universal Remote."
Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMI-
CEC)-enabled device again.
Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC, and when those devices are either in
standby mode or turned on.
Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theaters.
Anynet+ (HDMI-CEC) can control only one home theater system.
To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1
home theater system directly to the external device's digital audio output connector.
If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only
with the universal remote control.
- 34 -
Controlling the TV with a Keyboard, Mouse, or Gamepad
Connecting a keyboard, mouse, or gamepad to make it easier to control the TV.
You can set up the keyboard with the Keyboard Language and Keyboard Type functions.
• Mouse Settings
You can set up the mouse with the Primary Button and Pointer Speed functions.
Try Now
Entering Text using the On-Screen Virtual Keyboard
Use the virtual keyboard to enter text on your TV.
The image on your TV may differ from the image above depending on the model and geographical area.
1.Recommended text
When you type a word you want to use as a search term, this function displays related suggestions from which you
can choose one.
- 37 -
2.Editing Buttons
By selecting any of pop-up Editing Buttons after entering characters on the virtual keyboard, you can quickly
perform the editing function.
3.Options
Select on the virtual keyboard screen. The following options are available:
The options available may differ depending on the function running currently.
• Recommended text
• Reset Recommended Text Memory
• Show Editing Buttons
• Language
Entering Text using the remote control's microphone and the on-screen virtual keyboard
When the virtual keyboard is on the screen, press and hold the button
the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as
text.
Entering text with your voice may not be supported for some functions.
This function may not be supported depending on the model or geographical area.
The Samsung Smart Remote may not be supported depending on the model or geographical area.
on the Samsung Smart Remote, speak into
- 38 -
Smart Features
You can enjoy various apps with Smart Hub.
Using Smart Hub
View descriptions of Smart Hub's basic functions.
From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or
listen to music stored on external storage devices, and perform more functions.
Some Smart Hub services are paid services.
To use Smart Hub, the TV must be connected to the network.
Some Smart Hub features may not be supported depending on the service provider, language, or geographical area.
Smart Hub service outages can be caused by disruptions in your network service.
- 39 -
Displaying the Home Screen
APPS
Recent
On Now
Press button.
The image on your TV may differ from the image above depending on the model and geographical area.
1. Privacy Choices
From your TV, easily manage the privacy policy regarding services related to Smart Hub and verify how personal
information is protected.
To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal information.
Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms &
Privacy by navigating to Menu SettingsAll SettingsGeneral & PrivacyTerms & Privacy. Try Now
If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select
Reset Smart Hub (
MenuSettingsSupportDevice CareSelf DiagnosisReset Smart Hub). Try Now
2. Search
Search for channels, programs, movies, and apps offered by Smart Hub.
To use the Search service, make sure the TV is connected to a network.
This function may not be supported depending on the model or geographical area.
- 40 -
3. Ambient Mode
Set your TV to display content you desire, such as the time or weather, when the TV is not used.
To return to TV mode from Ambient Mode, press the left directional buttonMedia. Press the button
to turn off the TV.
This function may not be supported depending on the model or geographical area.
For more information about Ambient Mode, refer to "Using Ambient Mode."
. Art
When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image
content, such as artworks, photos, or to display the content.
This function is supported only in The Frame.
For more information, refer to "Using Art Mode."
4. Media
View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music, sports and game
apps, and use the apps from the TV.
For more information about Media, refer to "About the Media Home Screen."
5. Menu
Manage external devices connected to the TV, and settings for various functions available on the TV.
For more information about Menu, refer to "About the Menu Home Screen."
If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this
function on or off. Press the Select button at the current menu.
This function may not be supported depending on the app.
This function may not be supported depending on the model.
If you screen mirror your mobile device, the Multi View automatically displays the device screen. Navigate to this
option to enable or disable the feature.
This function may not be supported depending on the model or geographical area.
MenuSettingsSupportDevice CareSelf DiagnosisReset Smart HubTry Now
You can reset the Smart Hub settings. To reset Smart Hub, enter the PIN. The default PIN is "0000." You can set the PIN in
MenuSettingsAll SettingsGeneral & PrivacySystem ManagerChange PIN. Try Now
Change PIN may not be supported depending on the model or geographical area.
- 43 -
Using Ambient Mode
View Help
Learn about the functions available in Ambient Mode.
left directional buttonAmbient ModeTry Now
Set your TV to display a photo or content you desire when the TV is not used.
This function may not be supported depending on the model.
In Ambient Mode, some functions may not be supported.
Cinemagraph
My Album
The image on your TV may differ from the image above depending on the model and geographical area.
1.Getting to Know Ambient Mode
Press View Help to view information about Ambient Mode, including functions.
- 44 -
2.Function and content preview
Select a preferred content and a preferred background and set them as your Ambient Mode. While in Ambient
Mode, press the Select button on the remote control to view the content details.
You can use the SmartThings app on a Mobile Device to select a desired content and change the settings. Indicates content
perfectly suited for the time of the day.
Available content categories may differ depending on the model or geographical area.
• Changing art work
Change the artwork to display in Ambient mode. Press the Up button on the remote control to move the focus
to an artwork. Use the left or right directional button to move to the desired art work, and then press Select
button on the remote control.
• View Details
View detailed information about the selected image.
• Favorite
Add or delete images in Favorite by pressing Select on the remote control. To view items that are set as
Favorites, navigate to My Page
Favorite.
–Favorite: The item is not set as favorite
–Favorite: The item is set as favorite
- 45 -
• Style & Settings
Customize the style and settings to suit your preferences.
Available functions may not be supported depending on the model or content.
– Weather Filter
You can add a weather effect to content.
– Time Filter
You can select any background time format for content.
– Color
Changes the color of the content.
– Vibes
Selects a mood that matches the content.
– Backgrounds
Changes the background of the content.
– Shadow Effects
Applies a shadow effect that you select to the content.
– Filter
You can select a image filter effect to content.
– BGM Mode
You can add a background music to content.
- 46 -
• Screen Settings
You can adjust the settings such as content brightness, saturation, and color tone.
– Brightness
Adjusts the brightness of the content.
– Saturation
Adjusts the saturation of the content.
– Color Tone
Adjusts the colors of the content.
– Red Tone / Green Tone / Blue Tone
Adjusts the red, green, blue contrast.
.Selecting Content Category
• Favorite
While in Ambient Mode, press the Select button on the remote control and press
displayed content to Favorite.
• Special Edition
Allows you to enjoy creative artwork and interior design content created by the world's artists and
designers.
• Cinemagraph
Adds a looping animation to a part of the photo to make it more attention-grabbing.
• My Album
Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient Mode
screen.
To import photos from your mobile device or Samsung Cloud, use the SmartThings app on your mobile device.
For more information about how to the photo settings, select How to Select Photos.
Favorite to save the
- 47 -
• Q Collection
Provides content that is dedicated to Samsung QLED.
• Mood
Enjoy a range of options to create the right ambience to suit your mood.
• Relaxation
Relax with a selection of calming content inspired by nature to soothe your mood.
• Décor
Allows you to select content with a sensible and beautiful design.
• Info
Allows you to select essential real-time information, such as weather, temperature, time, and news.
• Artwork
Allows you to select content such as world famous photos and artwork.
• Background Theme
Allows you to select a background theme provided by Samsung.
Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme. When
you use this function, there may be a delay in image transmission and optimization depending on network conditions.
A created Background Theme can be set as the background for content. To set it as the background for content, press
the Select button on the remote control while in Ambient Mode, and select Style & Settings
• Routine
Enjoy a range of routines, each displaying content to suit each part of your day or create your very own routines
via the SmartThings app.
- 48 -
Background Theme
Auto Brightness
Sleep After
Ambient Screen Options
The image on your TV may differ from the image above depending on the model and geographical area.
3.Ambient Screen Options
Following Ambient Mode options are
This menu can be found at the bottom of the Ambient Mode home. To the option settings, scroll down to the far
bottom.
Available options may vary depending on the model.
• Auto Brightness
Changes the auto brightness setting for Ambient Mode.
When this function is set to Off, the brightness level of the TV screen is not automatically adjusted in response to the
surrounding light level.
• Sleep After
Sets the time when the Ambient Mode screen turns off automatically.
If there is no remote control input for the set time, the screen goes off.
Entering the TV viewing screen from Ambient Mode
To access the TV screen from Ambient Mode, press either the or button to redirect to the Ambient Mode
Home Screen, press the left directional button on the remote control, and then select either or Media.
If the TV is off and the button is pressed, the Media Home Screen appears.
- 49 -
Using Art Mode
Learn about the functions available in Art Mode.
left directional buttonArt
This function is supported only in The Frame.
You can use Art mode function to display image content such as artworks or photos when you are not watching TV
in full screen mode.
• Press the button while using the TV, the TV switches to Art mode.
• Press the button in Art mode to enter to Media Home.
• Press the button in Art mode to enter to Art Home.
• To turn off the TV completely, press and hold the
button of the TV.
If you use a remote control other than the Samsung Smart Remote, the TV may not be turned off completely.
• In Art mode, the brightness and color tone of your TV are automatically adjusted depending on the ambient, and
the TV can be automatically turned off.
The TV is set by default so that the screen turns off automatically when the ambient light dims in Art mode.
• Configure the motion sensor settings by using Art Mode Options (left directional buttonArtArt
Mode Options) at the bottom of the Art home displayed on the TV or using the mobile SmartThings app. The TV
may automatically turn on or off by detecting user motions and other visual changes.
This function may not be supported depending on the model or geographical area.
• While in Art mode, use the SmartThings app on your mobile device to save photos on the device to the TV.
This function may not be supported depending on the TV model or mobile device.
Supported features may differ depending on the version of the SmartThings app.
button on the remote control, or press the TV Controller
- 50 -
About the Art Home screen
View Help
left directional buttonArt
The image on your TV may differ from the image above depending on the model and geographical area.
1.Useful Information
View information and promotions related to the Art home.
2.List of image categories
From the displayed list of categories, select an image and press the Select button to view details about the image.
Select Preview to preview the image in full screen for 30 seconds. If you like the image, you can keep it as an
artwork by purchasing it or subscribing to the Membership.
If you select a saved image, the TV goes into Art mode. In Art mode, press Select on the remote control to use the
following menu options:
Available content categories may differ depending on the model or geographical area.
• Changing art work
Change the artwork to display in Art mode. Press the Up button on the remote control to move the focus to an
artwork. Use the left or right directional button to move to the desired art work, and then press Select button
on the remote control.
• View Details
View detailed information about the selected image.
- 51 -
• Favorite
Sleep After
Night Mode
Motion Detector
Add or delete images in Favorite by pressing Select on the remote control. To view items that are set as
Favorites, navigate to My PageFavorite.
Favorite: The item is not set as favorite
–
–Favorite: The item is set as favorite
• Mat
Customize the border style and color to suit your preferences. To save changes, select the desired mat style
and color, and press either the Select or button.
The supported border styles may differ if the image aspect ratio is not
• Screen Settings
Customize the Art mode screen settings to suit your preferences.
– Brightness
Adjust the screen brightness. Press the Select button to save the change.
– Color Tone
Adjust the image colors. Press the Select button to save the change.
– Brightness Reset
Reset the screen brightness to the default value.
My Page
Art Mode Options
The image on your TV may differ from the image above depending on the model and geographical area.
- 52 -
3.My Page
• Recents
Manage recently displayed images.
• Favorites
Manage images saved in Favorite.
– Slideshow
Play images in Favorite as a Slideshow. If a Slideshow is playing and you want to change the slide playback
mode and image transition interval, press Select on the remote control and select Slideshow Options.
– Delete
Select and delete multiple images in Favorite simultaneously.
• Membership
If you sign up for Membership, you can use artwork without any restrictions. You can also replace it with new
artwork periodically to suit your preference.
Follow the on-screen instructions to proceed with the payment.
• Payment Info
View artwork purchase details, and easily purchase artworks by entering required payment information.
For details about payment information, visit Samsung Checkout (sbox.samsungcheckout.com).
• Purchased
Once you purchase artworks from the Art Store, you will see them here.
- 53 -
4.Art Mode Options
options related to the Art mode screen.
This menu can be found at the bottom of the Art home. To the option settings, scroll down to the far bottom.
• Sleep After
The TV automatically turns off if no motion is detected around the TV for a period of time. Press the
Select button to specify a time period.
• Night Mode
The TV automatically turns off if no light is detected around the TV. This mode detects lights around the TV
to automatically turn on or off the TV depending on the presence of light. Press the Select button to turn the
mode on or off.
If the TV model name is 32LS03B and you turn on Night Mode, only auto off is supported.
• Motion Detector
Set the Motion Detector for the motion sensor. Press the Select button to set the sensitivity level.
Motion Detector may not be supported depending on the model or geographical area.
Import images from USB memory
1.
Connect the USB memory device storing images to the TV.
2.
The USB memory is automatically recognized, and the screen displays a list of image, music, and video that
are stored in the USB memory.
An alternative way to run the USB memory is to navigate to MenuConnected Devices and select the
USB memory.
3.
Navigate to the folder that contains the image you want to save to the TV, and then select OptionsSend
to Art Mode.
4.
Select the image and press Send. The image, stored in the USB memory, is saved under Art mode.
Recommended resolutions 1920 x 1080 (32-inch model), 3840 x 2160 (43-inch or larger models)
- 54 -
Using Art mode with the SmartThings app
Once you have installed the SmartThings app on your mobile device, you can use the following functions:
You can download the SmartThings app from Google Play Store, Samsung Apps, or the App Store.
If the TV is not registered in your SmartThings app, press (Add Device) and register the TV before using the mode.
The features or terminology may vary depending on the version of the SmartThings app.
On tablet devices, Art mode features may not be supported by the SmartThings app.
• Selecting an image under Art mode.
• Saving photos from a mobile device to the TV: Use the Add picture function to save photos on a mobile device to
the TV.
– Add Pictureselect 2 to 3 imagesCreate Mat: Combine the 2 to 3 images to create a single image.
– My Album
select content, such as Dynamic Filter or Auto Gallery, and then press Select Photo to set the
content as mobile photos.
• Subscribing to Art mode Membership.
• Applying border styles and colors to images.
(more)Art Mode Settings
•
– Setting the brightness for Art mode.
– Setting Sleep After: When no motion is detected for the time specified in Art mode, the TV turns off
automatically.
– Setting Motion Detector Sensitivity: Set the sensor sensitivity so that the TV turns on or off automatically
when motion is detected in Art mode.
Motion Detector Sensitivity may not be supported depending on the model or geographical area.
– Setting Night Mode: This mode detects lights around the TV to automatically turn on or off the TV depending
on the presence of light.
If the TV model name is 32LS03B and you turn on Night Mode, only auto off is supported.
- 55 -
Precautions when using Art mode
Motion Sensor may not be supported depending on the model or geographical area.
• The motion sensor is located at the bottom of the TV. Do not block the sensor at the front of the TV. The motion
sensor as well as the brightness and color tone of the screen can be affected.
• Art mode uses algorithms to minimize image burn-in that can be caused by displaying still images on the screen
for long periods of time.
• The performance of the sensor may vary depending on the TV installation and operating environment.
– The screen brightness and color tone may be affected depending on the color of the floor on which the TV
stands.
– In an environment where special light sources other than standard light sources (halogen, fluorescent) are
used, the sensor's motion recognition performance may vary depending on the positions, types, and number
of the light sources.
– If the area around the TV is too dark or bright, the screen brightness may be limited or the sensor may not
work normally.
– If the TV is installed too high or too low, the sensor may not work normally.
– The motion sensor may sense motion from a flashing LED, a pet, a car moving outside the window, or other
occurrence and start operating.
• Depending on the Auto Power Off function settings, the TV may turn off when there is no user input in Art
mode, such as inputs from the remote control (
MenuSettingsAll SettingsGeneral & Privacy
Power and Energy SavingAuto Power Off). Try Now
• The following functions are disabled in Art mode.
–MenuSettingsAll SettingsGeneral & PrivacyPower and Energy SavingScreen Saver
Try Now
- 56 -
About the Media Home Screen
APPS
Move
Remove
Recent
On Now
View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music, sports and game
apps, and use the apps from the TV.
left directional buttonMedia
The image on your TV may differ from the image above depending on the model and geographical area.
1. APPS
Install a variety of apps offered by Smart Hub, such as video, music, sports and game apps, and use the apps from
the TV.
To use APPS, make sure the TV is connected to a network.
For more information about APPS, refer to "Using the Apps Service."
2.Moving an item on the Home Screen
From the end of the APPS list, select List Edit. Move the focus to the app to relocate, and press the down directional
button on the remote control. Select Move from the option menu. Use the left or right button to reposition the app
and then press Select. This repositions the app on the Home Screen.
An alternative way to move an app is to move the focus to the app to move and then press and hold the Select
button.
3.Removing an item on the Home Screen
From the end of the APPS list, select List Edit. Move the focus to the app to uninstall, and press the down directional
button on the remote control. Select Remove from the option menu. This removes the app from the Home Screen
list.
- 57 -
APPS
Recent
On Now
4.Recent
Access your last watched TV program or last used input source.
5.On Now
Display a list of TV programs currently being aired.
This function may not be supported, depending on the input signal and settings.
6.Universal Guide
Universal Guide is an app that allows you to search for and enjoy various content, such as TV shows, dramas, and
movies, in one place. Universal Guide can recommend content tailored to your preferences.
You can use this feature on your mobile device with the Samsung SmartThings app.
To access Universal Guide, press the down directional button on the remote control in Home Screen.
To enjoy the content from these apps on your TV, they must be installed on the TV.
When you watch some paid content, you may need to make a payment using their associated app.
Some content may be restricted depending on your network conditions and your subscriptions to paid channels.
Parental control is necessary when children use this service.
Images may look blurry depending on the service provider's circumstances.
This function may not be supported depending on the model or geographical area.
- 58 -
.Media Options
This menu can be found at the bottom of the Media home. To the option settings, scroll down to the far bottom.
This function may not be supported depending on the model or geographical area.
• Preferences: Select a preferred service to receive content recommendations to suit your preference.
• Continue Watching: Choose content providers or continue watching.
• Parental Lock: Redirect to the Parental Lock menu. Turn all parental control settings on or off.
- 59 -
About the Menu Home Screen
Settings
Connected Devices
Multi View
Manage external devices connected to the TV, and settings for various functions available on the TV.
left directional buttonMenu
The image on your TV may differ from the image above depending on the model and geographical area.
1.Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
For more information, refer to "Using a Samsung account."
2. Notication
You can view a list of for all events that occur on your TV. A appears on the screen when it
is time to schedule viewing, schedule recording, etc.
If you move the focus to Notication, and then press the Select button, a window appears on the right
and the following functions are available:
Delete All
•
You can delete all your
•Settings
You can select services you want to be about.
When you select Allow sound, are displayed with a sound.
- 60 -
3. Settings
Move the focus to the Settings menu to display quick setting options below the menu. Quick Settings can be used to
quickly frequently used features.
• All Settings
Displays the Settings menu for settings.
• Support
Displays the Support settings menu.
• Network
Check your network connection. To check your network connection or change the connection settings, press
the down directional button, and select either Network Status or Network Settings.
• Picture Mode
Change the picture mode for the optimal viewing experience. Press the Select button to change the Picture
Mode.
• Intelligent Mode
Improves your viewing experience by recognizing your content, usage patterns and the environment around
your TV.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Using Intelligent Mode."
• Picture Setup
Easily the screen settings: Brightness, Contrast, Sharpness, Color and Tint (G/R).
• Sound Mode
You can select a sound mode to optimize your listening experience. To change the sound mode, press the Select
button. To make adjustments, press the down directional button, and then select Equalizer Setup.
- 61 -
• Sound Output
You can select which speakers the TV uses for audio output. To change the audio output, press the Select
button.
• Bluetooth Speaker List
Connect your TV to Bluetooth speakers. This can be done by selecting Bluetooth Speaker List to automatically
search for Bluetooth audio devices.
Connecting Bluetooth speaker may not be supported depending on the model or geographical area.
• Game Mode
You can set the Game Mode to optimize the TV screen for better gaming performance. To turn Game Mode on
or off, press the Select button. To set the detailed options, press the down directional button, and then select
Go to Game Mode Settings.
This function is only available when an external input source is being used.
For more information, refer to "Setting the Viewing Environment for External Devices."
This function may not be supported depending on the model or geographical area.
• Input Device Manager
the connection settings for an input device connected to the TV. This can be done by selecting the
Select button to display the menu that allows you to view the list of connected devices and to set options.
• Caption
You can watch TV broadcasts with captions. To activate or deactivate the Caption function, press the Select
button. To run Accessibility Shortcuts, press the down directional button, and then select Accessibility
Shortcuts.
• Sleep Timer
You can turn off the TV automatically at a time. To change the sleep time, press the Select button. To
set the time at which the TV turns off automatically, press the down directional button, and then select
Set Up Off Timer.
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• Color Tone
You can select a color tone suitable for your viewing preferences. To change to a color tone that you want,
press the Select button.
• Picture Clarity
You can optimize pictures that contain a lot of motions. To turn this function on or off, press the Select button.
To set the detailed options, press the down directional button, and then select Picture Clarity Settings.
• Digital Output Audio Format
You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI
(eARC) for external devices that support the Dolby Digital+ format.
• Power and Energy Saving
Display the Power and Energy Saving menu. Reduce energy consumption by changing your power preferences
and other energy-saving options.
These functions may not be supported depending on the model or geographical area.
4. Connected Devices
Select an external device that is connected to the TV.
For more information, refer to "Switching between external devices connected to the TV."
5. Multi View
While watching the TV, you can simultaneously view multiple screens that are split.
For more information, refer to "Using Multi View."
This function may not be supported depending on the model or geographical area.
When you sign in to your Samsung account, you can use the following functions:
• Sign Out
When multiple people share the TV, you can sign out of your account to prevent others from using it.
To sign out of your Samsung Account ( Menu SettingsAll SettingsGeneral & PrivacySystem
Manager
window appears, select Sign Out.
• Edit Profile
You can edit your account information.
To protect personal information, enter Edit Profile and then Sign-in Method is set to Select your ID and input password
(high security).
If you want the TV to log you into your account automatically whenever you turn on the TV, click Stay Signed In.
When the TV is used by multiple people, turn off Stay Signed In to protect personal information.
Samsung Account), move the focus to your account's icon, and then press the Select button. When a pop-up
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• PIN Setting
Set or change your PIN.
• Payment Info
You can view or manage your payment information.
• Back up
You can back up the TV settings to your Cloud storage. When resetting or replacing the TV, you can also restore
its settings with the backed-up settings.
• Product Registration
You can register the current TV or see the registered information. You can easily receive services after product
registration.
You can see the registered information or delete it at the Samsung account website (https://account.samsung.com).
• Sync Internet
Once you sign in to your Samsung account and configure the Sync Internet settings, you can share the favorites
and website bookmarks that you registered on other devices.
• Remove Account
You can delete an account from the TV. Although you have deleted your Samsung account from the TV, you are
not unsubscribed.
To unsubscribe from your Samsung Account, visit the Samsung Accounts website (https://account.samsung.com).
• Terms & Conditions, Privacy Policy
You can view the user agreement and privacy policy.
For more information about the terms and conditions, privacy policy, select View Details.
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Using PC on TV
Use the remote function to connect to and use a Windows PC, Mac, or mobile device from the TV.
MenuConnected DevicesPC on TVTry Now
Connect a Windows PC, Mac, or mobile device to the TV to easily use the device.
For easy computer use, connect a keyboard and a mouse to your TV in advance.
Using Screen Sharing (Windows PC) / AirPlay (Mac)
MenuConnected DevicesPC on TVWindows PCScreen Sharing
MenuConnected DevicesPC on TVMacScreen Mirroring
Follow the instructions on the screen to adjust the PC settings and wirelessly connect the TV to the PC.
This function is only available for PCs that support wireless screen sharing.
This function may not be supported depending on the model or geographical area.
Connection via Windows OS is available in Windows 10 and later versions only.
Connection via Mac OS is available in AirPlay.
Using Easy Connection to Screen
MenuConnected DevicesPC on TVWindows PCEasy Connection
You can easily use remote access function after installing Easy Connection to Screen on your PC.
Follow the instructions on the screen to download and install the Easy Connection to Screen PC app. Then you can
easily connect a remote PC.
1.
Download the Easy Connection to Screen PC app from http://smsng.co/easy and then install it on your PC.
2.
Log in with the same Samsung Account for both TV and PC.
3.
When the PC is turned on and connected via the network, PC on TV's Home Screen displays the PC.
The Easy Connection to Screen PC app is available in Windows 10 and later versions only.
Depending on the network environment including the router type, and wireless signal strength,
connection problems may occur, such as low speed, disconnection, or limited connection.
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Connecting a Remote PC
MenuConnected DevicesPC on TVWindows PCManual ConnectionTry Now
MenuConnected DevicesPC on TVMacRemote LoginTry Now
Provides Remote Desktop Connection (RDP) for remotely connecting to a PC running on Windows and VirtualNetwork Computing (VNC) for a PC running on Mac. To remotely connect to a PC, you must enter the IP address of
the remote PC or select a saved Enter a correct username and password. If there is any computer that can
be accessed via the same network, the found IP is displayed.
To register a frequently used PC, move the focus to Manage User Proles, and then press the Select button. When a
pop-up window appears, select Add, and then enter the PC information.
When your PC enters in power saving mode, connection is not available. It is recommended to cancel the power saving
mode.
It is recommended to connect the wired network because the screen or sound may be interrupted depending on the
network condition.
1.
your computer’s settings to use the PC on TV function.
Connection to Windows via the RDP protocol is available in Windows 10 Professional or higher.
Remote connection to a PC running on Mac via the VNC protocol is only supported for Mac OS X 10.5 or later.
• Windows OS:
1)
Right-click the My PC icon on Desktop or Windows Explorer and then click Properties.
2)
Click Remote Desktop and select Activate Remote Desktop.
• Mac OS:
1)
Select MenuSystemPreferences and then click Sharing.
2)
Select the Screen Sharing and Remote Login check box.
3)
Run the resolution changing app downloaded from App Store and then change the resolution to 1440 x
900 or lower.
If you do not change the resolution in Mac OS, the previous image may appear while connecting a remote
computer.
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2.
Manage User
IP address or
Username
Enter a username.
Password
Enter a password.
Remember my credentials and add to the TV Home screen. You can connect
directly from the Home screen via shortcuts.
Connect
Help
Enter the required settings for connecting the computer remotely.
The image on your TV may differ from the image above depending on the model and geographical area.
1.PC/Prole
Enter the IP address or of the PC you want to connect to.
• In case of Windows, when the computer to connect is within the same network (router/AP), run “cmd" command
in SettingsNetwork and InternetView Network Properties or in StartRun, and then run “ipconfig” to
check the IPv4 address of the computer.
• In case of Mac, you can check the IP address in Settings
• When the TV and computer are not within the same network, it is required to know the public IP and configure
the router and AP. Check whether the router connected to the computer supports port forwarding. When the
company provides additional security features such as firewall, seek help from a security officer.
Home
Remote Access.
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2.Username
Enter the Username of the computer. How to check the Username:
• Windows OS: Control PanelUser Account Control
• Mac OS: System PreferencesUsers & Groups
3.Password
Enter the password for the login account.
For use of PIN, do not enter PIN but the password of the computer.
Playing Multimedia Content on a Remote PC
When you move the mouse cursor to the top of the screen after accessing a remote computer, the top bar appears.
When the sharing folder icon is clicked in the top bar, the folders shared on Windows or Mac OS appear. You can
play back any media content in a folder.
For more information, refer to "Playing pictures/video/music."
To use this function, the folder sharing option on the computer to access must have been enabled as shown below:
• Windows OS:
1.
Run Windows Explorer and then move to the folder to share.
2.
Right-click the folder and then click Properties.
3.
After the Properties window appears, click the Sharing tab and then click Advanced Sharing.
4.
After the Advanced Sharing window appears, select the Share this folder check box.
• Mac OS:
1.
Select MenuSystem Preferences and then click Sharing.
2.
Select the File Sharing check box.
3.
To add a folder to share, click the Add+ button at the bottom.
4.
Select a folder and then click Add+.
It is recommended to connect the wired network because the screen or sound may be interrupted depending on the
network condition.
When playing a video via a remote computer, the screen or sound breaking may be encountered.
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Using Samsung DeX
Run Samsung DeX on your mobile device to connect the software to the TV.
Follow the on-screen instructions to connect Samsung DeX. Some models may not be searched when connecting
the TV from a mobile device through Samsung DeX. If that is the case, follow the instructions shown on the mobile
device screen to connect the software.
This function is available only on mobile devices that support the wireless Samsung DeX.
Using Microsoft 365
You can read or create a document after accessing the Microsoft 365 website.
Run the site in full-screen mode.
URL is impossible in the Microsoft 365 page.
Adding the Web Service
Select the Add Web Service icon. Use the bookmarking function of the PC on TV browser, you can add or delete the
web service link to or from PC on TV.
To add the web service, you must be signed in to your Samsung account.
The number of web services that can be added to PC on TV is limited.
PC on TV browser not share data with Internet. (Web browser outside from PC on TV)
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Using Web Service
You can access the web service by selecting the web service icon added to PC on TV.
The screen on the web page may differ from that of a computer.
You can copy or paste any text. Some image formats are supported.
For easy and secured login in Web Service, PC on TV Pass is additionally supported as well as Samsung Pass.
Setting Samsung Pass or PC on TV Pass.
Set Samsung Pass or PC on TV Pass to Use in MenuConnected DevicesPC on TVRun the PC on TV
browser (Additionally select Microsoft 365 or Add Web Service)MenuSettingsGeneral.
PC on TV Pass allows you to easily manage the web service ID and password without biometric authentication on mobile
devices. For this purpose, you must be signed in to your Samsung account. The password is encrypted to be safely stored on
your TV.
However, the log in to PC on TV Pass may not work depending on the site policy.
PC on TV Pass only working on PC on TV.
To securely access the web service, you can use the PC on TV browser's automatic shutdown or clear the history logs.
Before accessing the web service, refer to "Read Before Using the Internet Function."
PC on TV browser not share data with Internet. (Web browser outside from PC on TV)
The web service supports the following keyboard shortcuts:
• F1: Returns to PC on TV's Home Screen.
• F5: Refresh.
• F8: Mutes the sound.
• F9/F10: Adjusts the volume.
• F11: Switches between full screen or default screen.
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Using the Apps Service
Download and run various apps from Smart Hub.
MediaAPPS
You can enjoy a wide range of content, including video, music, sports and game apps by installing the corresponding
apps on your TV.
To use this feature, the TV must be connected to the network.
When Smart Hub is launched for the time, the default apps are automatically installed. The default apps may differ
depending on the model or geographical area.
Apps
Editor's Choice
Most Popular
The image on your TV may differ from the image above depending on the model and geographical area.
1. Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
If you are signed out of your Samsung account, select Sign In to sign in.
If you want to download new apps using Apps, sign in to your Samsung account.
2. App Search
You can search for available apps.
3. Settings
You can manage the installed apps.
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Installing an app
1.
Move to the app you want to install, and then press the Select button. The detailed information screen appears.
2.
Select Install. When the installation is complete, the Open menu appears.
3.
Select Open to run the app immediately.
You can view installed apps on the Settings screen.
If the TV's internal memory is you can install some apps on a USB device.
You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is
disconnected while an app is running, the app is terminated.
You cannot run an app installed on a USB device on a PC or another TV.
Launching an app
You can run the app desired from Downloaded App.
The icons below appear within the selected app's icon and indicate the following:
– : The app is installed on a USB device.
– : The app has a password.
: The app needs to be updated.
–
– : The app supports the mirroring function.
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Managing installed apps
Auto Update : ON
Update All
Delete
Add to Home
Lock
Move
Reinstall
View Details
Select Settings on Apps. You can manage installed apps.
Settings
The image on your TV may differ from the image above depending on the model and geographical area.
1.Removing an app
1.
Select an app to delete.
2.
Select Delete.
The selected app is deleted.
Ensure that the related app data is also removed when you remove an app.
Standard apps cannot be uninstalled.
2.Adding apps to the Home Screen
1.
Select an app to add.
2.
Select Add to Home.
3.
After the Home Screen appears, move the selected app to the desired location.
4.
Press the Select button.
The selected app is added to the Home Screen.
If the selected app is already added to the Home Screen, this function is disabled.
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3.Locking and unlocking apps
1.
Select an app to lock or unlock.
2.
Select Lock/Unlock.
The selected app is locked or unlocked.
To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in MenuSettingsAll
SettingsGeneral & PrivacySystem ManagerChange PIN. Try Now
Change PIN may not be supported depending on the model or geographical area.
4.Moving apps
1.
Select an app to move.
2.
Select Move.
3.
Move the app to the desired location.
4.
Press the Select button.
The selected app is moved.
This function may not be supported depending on the model or geographical area.
5.Reinstalling an app
1.
Select the app to install again.
2.
Select Reinstall.
Reinstallation starts.
6.Checking the app information details
1.
Select the app to check.
2.
Select View Details.
The app information screen appears.
You can rate an app on the View Details screen.
7.Automatically updating apps
To automatically update the installed apps, set Auto Update to ON.
Automatic update is enabled only when the TV is connected to the network.
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Using the e-Manual
Guide
Troubleshooting
Accessibility Guidance
FAQ
Control and read the manual embedded in your TV.
Launching the e-Manual
MenuSettingsSupportOpen e-Manual
You can view the embedded e-Manual that contains information about your TV's key features.
You can download a copy of the e-Manual from Samsung's website to view or print on your PC or mobile device (https://
www.samsung.com).
Some menu screens cannot be accessed from the e-Manual.
Using the buttons in the e-Manual
e-Manual
Device Care
The image on your TV may differ from the image above depending on the model and geographical area.
1. (Search)
Select an item from the search results to load the corresponding page.
2. (Recently Viewed Topics)
Select a topic from the list of recently viewed topics.
3.
It displays the lists for each item in e-Manual.
(Sitemap)
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4. (Index)
Home
Guide
Media
Select a keyword to navigate to the relevant page.
This function may not be supported depending on the model or geographical area.
5.Device Care
Optimize and diagnose the condition of your TV. You can check and clean your storage space, diagnose problems or
request technical support.
>
Internet
Surf the Internet on your TV.
Before using the Internet, refer to "Read Before Using the Internet Function."
Words in blue (e.g., Internet) indicate a menu item.
The image on your TV may differ from the image above depending on the model and geographical area.
>Smart Features
6. (Try Now)
Allows you to access the corresponding menu item and try out the feature right away.
7. (Link)
Access an underlined topic referred to on an e-Manual page immediately.
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Using the Internet
Surf the Internet on your TV.
MediaInternet
When you run Internet, you can see recently viewed web sites or featured recommendations. When you select a
desired web site, you can get immediate access to it.
You can use the Internet function more easily after connecting a keyboard and mouse.
You can scroll web pages with the directional button on the Samsung Smart Remote or Remote Control.
The web pages may differ from those on a PC.
Before using the Internet, refer to "Read Before Using the Internet Function."
The Internet app has an embedded Samsung Pass Settings (MediaInternetInternet MenuSettings
Samsung Pass).
With Samsung Pass, you can log into the website easily and securely. When you visit the website again, you can log in with
Samsung Pass Biometrics Authentication on your mobile device without entering your ID and password.
However, this Samsung Pass login may not work depending on the website policy. For this purpose, you must have been
logged in the mobile device with a Samsung account registered in Samsung Pass.
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Using SmartThings
It allows the TV to connect and control the detected various devices in the same space.
MenuConnected DevicesSmartThingsTry Now
From the TV, use the remote control to control devices connected to the SmartThings cloud and devices connected
directly to the TV. Depending on the TV or device position, you may not operate functions with the remote control.
In this case, move the device.
This function may not be supported depending on the device type.
Registering peripheral devices of the TV
1.
When there is a device detected near the TV, a registration pop-up appears on the TV screen.
When there is no device detected, the pop-up may not appear.
To connect a Bluetooth device, make sure that the device has been paired.
2.
Select Register to register the device.
To register a home appliance, make sure that it uses IR and is detectable in the area around the TV. Supported devices
and options may differ depending on the model.
Select Close. Then the device registration pop-up does not appear.
You can register a device in MenuConnected DevicesSmartThingsAdd Device.
If you select a mobile device that is registered in SmartThings on the TV, the screen switches to the Music Wall screen.
Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to
the genre and beat of the music. This function may not be supported depending on the model.
A device connected via a HDMI cable or USB camera device is automatically registered.
MenuConnected DevicesSmartThings, you can see available options for each device. Try Now
Supportable options may differ depending on the device.
Registering a TV / Smart Appliance / IoT device from the mobile app
Use the mobile SmartThings app to register your TV, smart appliances or various IoT devices. Some IoT devices can
only be registered using this mobile app. In the mobile app, tap the (Add Device) to register a device.
Controlling the TV from the mobile app
From the mobile SmartThings App, use the TV remote control functionality, such as On/Off, Channel, Volume, and
four directional keys. You can also use Search, APPS, Ambient Mode, Mobile Cam, and other functions from the
mobile app.
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SmartThings screen layout
List View
Map View
MenuConnected DevicesSmartThingsTry Now
SmartThings
The image on your TV may differ from the image above depending on the model and geographical area.
1.Device list category
Available options may differ depending on the device.
• Place
Displays all places connected via the SmartThings app.
• Devices near TV
Displays all the detected devices that can be connected and controlled.
You can run the control options after selecting a desired device.
Available options may differ depending on the device.
2.Add Device
Displays the list of devices that can be registered on your TV. You can register any by selecting a device.
3.
Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
If you are signed out of your Samsung Account, select Sign In to sign in.
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4. Settings
settings for devices connected via SmartThings. Turn on the SmartThings Hub feature.
5.List View / Map View
Displays the detected devices in a map or list.
In Map View mode, you can move the position of a device to create a custom map and check the device status.
List of devices compatible with the TV
TypeDescription Detail
Galaxy Series (S6, Android 7.0 or later)
Mobile devices
Devices for IR remote control
(IR
Bluetooth devicesBluetooth speaker, headset, Soundbar, keyboard, mouse, game pad
SmartThings devices
External devices
For a detailed list of supported devices, visit www.samsung.com.
This function may not be available depending on the external device.
iPhone Series (iOS 7.1 or later)
SmartThings app must have been installed in case of Android devices.
Air conditioner, air robot vacuum cleaner, electric fan,
For details on SmartThings devices, access https://www.smartthings.com/products.
SmartThings devices can also be controlled from the mobile app.
DVD player, Blu-ray player, home theater system, game console, OTT box, set-top box,
USB device
The devices must be connected to the HDMI or USB port.
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Using the SmartThings Hub function
This function may not be supported depending on the connected device type.
Use the SmartThings Hub feature on the TV to connect IoT devices (e.g., light bulbs, plugs, or sensors) that require
SmartThings Hub.
Turn on SmartThings Hub on the TV, and then use the mobile app to register IoT devices.
Make sure to use the same Samsung Account to log in to the TV and mobile SmartThings app.
• Turning on SmartThings Hub from the TV: MenuConnected DevicesSmartThingsSettings
SmartThings HubUsing SmartThings Hub
To use the ZigBee protocol, purchase a SmartThings dongle (USB type) separately.
Models that support the SmartThings dongle include QLED TV, OLED TV, BU8 series, The Serif, The Sero and The Frame,
released in 2022.
To check the dongle connection, navigate to MenuConnected DevicesSmartThingsSettings
SmartThings Hub.
If you remove the SmartThings dongle from the TV or remove the TV power cord, the devices connected via the
SmartThings Hub may become disconnected. Disconnected devices require reconnection.
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Playing pictures/video/music
Filter By : All
Sort By : Title
Options
Play media content stored on your TV, USB devices, mobile devices, cameras, PCs, etc.
MenuConnected DevicesConnected Device Try Now
Samsung USB
Samsung USB
The image on your TV may differ from the image above depending on the model and geographical area.
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras on the TV.
If the TV is a model that uses the One Connect box, the USB-C port on the back of the TV is for a USB camera and does not
support media content playback. To play media content, use the USB port on the One Connect box.
You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer
to "Read Before Playing Photo, Video, or Music Files."
Backup important before connecting a USB device. Samsung is not responsible for damaged or lost
You can use the following functions on the media content list screen of a storage device.
1.Filter By
Filters the media content by type of media.
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2.Sort By
Sorts the content list.
This function may not be supported depending on the type of external device.
3.Options
Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is
reloaded.
You can delete only the recorded content. To delete content, change the Filter By option to Recorded.
Recorded may not be supported depending on the geographical area.
Playing multimedia content on a PC or mobile device
1.
Select a device with media content in MenuConnected DevicesSources. The media content list
in the device appears.
2.
Select a media content item from the list.
The selected content is played.
The content may not be played depending on the encoding method or format. Furthermore, several functions may be
restricted.
Content on devices connected to the TV via your network may not play smoothly due to network communication problems.
If this occurs, use a USB device.
Playing multimedia content on a USB device
1.
Connect a USB device to the USB port.
2.
There is a content list browser shown directly.
If a USB device that contains the content you want to play is already connected to the TV, select the USB device in the
MenuConnected DevicesSources screen.
3.
Select a content item to play from the list.
The selected content is played.
- 84 -
Listening to your mobile device sound through the TV speaker using Sound Mirroring
Enjoy listening to music in your living space. Visualizations are generated on your TV that alter and respond to the
frequency of your music.
1.
Search for and connect to your TV from the (Bluetooth) device list on your mobile device.
2.
Select media content to play on your mobile device.
The selected media is played through the TV speaker.
This function may not be supported depending on the model.
In some models, the image of the played content may differ depending on the mode.
If the TV and the sound bar are connected wirelessly, the operation may be restricted.
Buttons and functions available while playing multimedia content
Press the Select button while playing any video, photo, or recorded content. The following buttons appear.
The provided buttons and functions may not be supported depending on the model or geographical area.
The available buttons and functions may differ with the content you are viewing or playing.
• Pause, Play
Pauses or plays the multimedia content.
• Jump Backward, Jump Forward
Press the up directional button to move the focus to the playback control bar, and then select the left or right
directional button in the playback control bar to move backward or forward by 10 seconds in the video.
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• Move to a specific playback section, move up the focus on the playback bar, and then select one of the five
thumbnails.
This function may not be supported depending on the file format.
• Stop
Stop the contents being played.
• Previous / Next
Displays the previous or the next multimedia content file.
If video playback time is 3 seconds or shorter and you press the
button, the video starts from the beginning.
• Rewind / Fast Forward
Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up to 3 times
faster than normal, select the button repeatedly. To return to normal speed, select the option or press the
button.
You can use the following functions when the video is paused. Note that with the video paused, the TV does not
play audio.
– Slow Rewind or Slow Forward: Allows you to play a video slowly backward or forward by selecting the or
option. There are 3 playback speeds. To change the playback speed, press the option repeatedly. To
return to normal speed, select the option or press the button.
• 360 Mode
Provides a 360-degree view for videos and photos.
This function may not be supported depending on the file format.
Video files using the mjpeg codec do not support a 360-degree view.
When a video or photo does not support a 360-degree view, applying 360 rotation to it may cause the screen to look
distorted.
Videos may be interrupted if 360 rotation is applied during double speed playback.
Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other
functions during playback.
This function may not be supported for some resolutions.
This function may not be supported depending on the model.
- 86 -
• 360 Auto Rotation
Automatically adjusts the video's viewing angle by analyzing the amount of image changes during playback of a
video file that provides a 360-degree view. When this function is started, the rotation starts in a short time.
When 360 Auto Rotation is focused, press the Select button to change to the following modes:
– General
– Dynamic
–
This function is only available when 360 Mode is selected.
When 360 Auto Rotation is activated, automatic adjustment is followed. The adjustment position may differ depending
on the image.
The video's viewing angle is manually adjusted in General mode.
This function may not be supported depending on the file format.
Video files that use the mjpeg codec do not support a 360-degree view.
When a video does not support a 360-degree view, applying 360 rotation to it may cause the screen to look distorted.
Videos may be interrupted if 360 rotation is applied during double speed playback.
Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other
functions during playback.
This function may not be supported for some resolutions.
This function may not be supported depending on the model.
• Repeat
Natural
Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly.
• Shuffle
Plays music files in random order.
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• Picture Off
Plays music files with the screen off.
• Screen Fit
Fits a photo to the screen.
• Rotate left / Rotate right
Rotates a photo left or right.
• Zoom
Zooms in a photo.
• Background Music
Pauses or resumes the background music while the TV displays photos.
This function is available after enabling the Background Music option.
• Options
The available options may differ with the model and content.
FunctionDescription
Sets the slideshow speed.
Slideshow Speed
Slideshow Effect
Background Music
Subtitles
RotateRotates the video.
Audio Language
InformationDisplays detailed information about the current multimedia content.
If there is only one image in the USB device, the slide show is not played.
Applies transition effects to the slide show.
If there is only one image in the USB device, the slide show is not played.
Plays background music as you set in the pop-up window while the TV displays photos.
The music must be saved in the same USB device as the photo
To pause the background music, select Background Music on the playback screen bottom.
You can set the detailed subtitle options, such as the language, sync, size, and color.
If subtitles are not displayed correctly, check the encoding setting.
Changes the audio language.
This function is only available if the video supports multi-track sound.
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Using Multi View
Change app/source.
You can view multiple content items through Multi View.
MenuMulti ViewTry Now
This function may not be supported depending on the model.
To start Multi View, navigate to MenuMulti View. Next, Select the item you want from the Add View
list. Or select Make My Own to a custom layout and screen.
With 8K models (QN7**B series or higher), you can a view with 3-5 screens. To add a screen, while in Multi View
mode, select Add View at the bottom right to add the screen you desire.
The image on your TV may differ from the image above depending on the model and geographical area.
When Multi View is running, press the Select button to the following menus.
This function and the provided options for each menu icon may not be available depending on the model and region.
• Select content from this app/source.
You can select from the content list displayed above.
After selecting a content item, you can control the screen or change the app and source.
• Change app/source.
You can change the content for the selected window.
• (Change screen size.)
Selects the desired size of Multi View.
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• (Set Picture-in-Picture.)
Selects the position of a small screen on the full screen. The focusing left or right screen appears as small
window.
(Listen to the sound from two screens.)
•
You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound.
• (Connect Bluetooth Speaker.)
You can hear the sound by connecting the Bluetooth speaker.
• (Delete screen.)
You can delete the selected screen.
(Exit to full screen.)
•
Multi View is ended and then the full screen appears.
To close Multi View, press either or on the Samsung Smart Remote.
This function can be started or stopped by pressing the button on the Samsung Smart Remote.
When the button is available on the Samsung Smart Remote, You can enter the Multi View function by pressing its
button.
This function operates only by TV broadcasts, external devices, or apps that support Multi View.
While running Multi View, app casting from your mobile device is run on Multi View. This function is not available in some
apps.
In some models, you can view the image on the camera connected to the SmartThings app of your mobile device.
Q-Symphony is not supported by Multi View.
When an external device that connects to a receiver or Soundbar is used in Multi View, sound outputs from the TV speaker,
not from the receiver or Soundbar.
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Using Bixby
Set Voice Assistant to Bixby. Speak into the microphone on your Samsung Smart Remote or TV to control your TV.
This function is available only if Voice Assistant is set to Bixby. (MenuSettingsAll SettingsGeneral &
PrivacyVoiceVoice Assistant) Try Now
Bixby is available only when the TV is connected to the network.
To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not
signed in to your Samsung account.
Bixby only supports some languages, and the supported functions may differ depending on the geographical area.
Bixby may not be supported depending on the model or geographical area.
Starting Bixby with voice
You can immediately start a conversation with Bixby by saying "Hi, Bixby." Say "Hi, Bixby", and the Bixby icon at the
bottom of the TV screen is activated in Listen mode. Continue speaking.
For best results, you need to be within 10 feet (3-4 m) of your TV. If Bixby does not answer, refer to "I spoke "Hi, Bixby/
Alexa" but Bixby/Alexa does not answer." in "Troubleshooting."
These functions may not be supported depending on the model or geographical area.
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Starting Bixby using buttons on the Samsung Smart Remote
You can have conversation with Bixby using the Samsung Smart Remote buttons. Press and hold the button on
your Samsung Smart Remote, say a command, and then release the button.
To view the Bixby guide, press the button once:
• When you press the button, the Explore Now button appears at the bottom of the screen. Press the Select
button to go to the Explore Bixby screen.
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Learning about the Explore Bixby Screen
Bixby
Hi! Let’s learn about Bixby now.
Learn how to wake up Bixby.
Go to Tutorials
The image on your TV may differ from the image above depending on the model and geographical area.
1. My Prole
Log out after going to the My Prole screen.
If you are signed out of your Samsung account, select My Prole to sign in.
2. Tutorials
The pop-up window on using Bixby appears.
3. Settings
You can change the settings for using Bixby.
These functions may not be supported depending on the model or geographical area.
These functions can be set in Bixby Voice Settings (MenuSettingsAll SettingsGeneral & Privacy
VoiceBixby Voice Settings). Try Now
• Language
You can change Bixby's language.
The languages of the TV and other apps will not change.
Bixby only supports some languages.
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• Voice response
You can change or turn off Bixby's voice.
This function may not be supported depending on the language selected for Bixby.
• Voice Wake-up
settings on how to wake up Bixby with your voice. You can the following settings: Use
Samsung Soundbar to interact with Bixby., Bixby wake-up options, and Wake-Up Sensitivity. (Explore
Now SettingsVoice Wake-up).
The Voice Wake-up function may not be supported depending on the model or geographical area.
This function can be used only when the sound sensor at the bottom of the TV is active.
For best results, you need to be within 10 feet (3-4 m) of your TV. If Bixby does not answer, refer to "I spoke "Hi,
Bixby/Alexa" but Bixby/Alexa does not answer." in "Troubleshooting."
• Sound feedback
Play a sound when Bixby starts and stops listening.
This function may not be supported depending on the model.
• Privacy
You can permit or prohibit Bixby from utilizing your personal information when you are using Bixby services.
• About Bixby Voice
Displays the detailed terms and conditions.
4.Recommended commands
Displays recommended commands you can use to control the TV with Bixby given the current context.
If you do not want to see the recommended commands, set Voice Hint to Off (MenuSettingsAll
SettingsGeneral & PrivacyVoiceVoice Hint). Try Now
5.All Services
You can learn the voice commands that let you use Bixby in various situations. Use the directional buttons to move
to the desired command, and then press the Select button. You can operate the TV with various voice commands.
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Read Before Using Bixby
• The supported voice interaction languages and features may differ depending on the geographical area.
• If the language set differs from the language of your country, some features are not available.
• Bixby is available only when the TV is connected to the network.
• Even if the TV is connected to the network, there may be no response due to a Bixby server error.
• The existing functional specifications may be changed if Bixby is updated.
• Bixby is available only on TVs that support it and come with remote controls that have a microphone.
• Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains
numeric values or symbols, the function may not operate properly.
• Searched results may not provide complete results.
• You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
• To change the current channel by saying channel names as voice commands, you must finish Find Your Service
Provider. Find Your Service Provider can be set in
Service Provider Info & Settings. Try Now
MenuSettingsAll SettingsBroadcasting
If the settings for the service provider are not configured yet, configure them in MenuSettings
All SettingsGeneral & PrivacyReset. Try Now
Service provider settings in initial setup may not be supported on geographical area.
• To use the voice text input function and the search function, you must consent to provisions allowing third
parties to collect and use your voice data.
• To use the Bixby function, you must:
– Agree to Smart Hub's Terms of Use.
– Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
– Consent to the collection and use of personal information for the voice interaction-based service.
Provisions for using Bixby
• The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV
sound and ambient noise).
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Using the Game Bar
Input Lag
Game Picture Mode
Screen Ratio
Minimap Zoom
Sound Output
Help Guide
Game Settings
Control the Game Settings Monitoring and Game Enhancer Settings easily by using the Game Bar.
This function may not be supported depending on the model.
Starting the Game Bar
When Game Mode (MenuSettingsAll SettingsConnectionGame Mode SettingsGame Mode)
is On or Auto, press and hold the button on your Samsung Smart Remote to start the Game Bar. Try Now
Learning about the Game Bar
The image on your TV may differ from the image above depending on the model and geographical area.
1.Input Lag
Set the Input Lag status for playing games. If you select Fastest, the Game Motion Plus mode is turned off.
When you increase the values for Judder Reduction in Game Motion Plus Settings(Game BarGame SettingsGame
Motion Plus Settings), the input lag may increase slightly.
Try Now
2.Game Picture Mode
Specify the Game Picture Mode according to the current game genre. To customize the picture quality, select
Custom.
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3.Screen Ratio
You can change the screen ratio from 16:9 (previous setting) to Ultra wide (21:9 or 32:9).
You have to set the resolution from your PC only once at time.
The Game Bar’s Screen Ratio can be changed only when the Ultra Wide resolution is supported in a game or PC. Whether or
not to support the screen ratio of 21:9 and 32:9 depends on the title of the game so be sure to consult the game company.
4.Minimap Zoom
Use the directional buttons and Select button on the remote control to zoom in on areas of the game screen
and adjust the zoom rate.
• For the Minimap supported resolution, refer to the table below.
Game Bar Screen RatioResolution set in PC
2560 x 1080 (50/60 Hz)
21:9
32:9
2560 x 1080 (100/120 Hz)
2560 x 1080 (144 Hz)
3840 x 1600 (50/60 Hz)
3840 x 1080 (50/60 Hz)
3840 x 1080 (100/120 Hz)
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5.Sound Output
Change the sound output device. (e.g. TV Speaker, Sound bar, Bluetooth headset, etc.)
6.Help Guide
View details on how to use each menu item.
7.Game Settings
Moves the menu to Game Mode Settings.
8.Current status display
• FPS: Shows the number of frames per second in real time. If VRR is active, the frame rate changes.
• HDR: Shown as ON when an HDR game is running.
• VRR: Shows the variable refresh rate.
Using FreeSync
The FreeSync feature allows you to play seamless games without video interruption or delay. To use the FreeSync
feature, activate the FreeSync feature from the external device.
• Models that support FreeSync Premium Pro
– The Frame (55-inch or larger models)
– QLED TV (except for Q6*B Series, QN75B Series, 50Q80B model and QN700B Series)
• Models that support FreeSync Premium
– The Serif (55LS01B, 65LS01B model)
• Models that support FreeSync
– QN700B Series
For the FreeSync supported resolution, refer to "Supported Resolutions for FreeSync (VRR)."
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Setting the Super Ultra Wide Game View
Set your PC Screen resolution to match the selected Screen Ratio in the Game Bar before activating the Super Ultra
Wide Game.
If the TV is connected to a computer and Game Mode is set to either ON or Auto, the wide screen (21:9 or 32:9) is
activated from the Game Bar.
This function may not be supported depending on the model.
Check if the game supports Ultra Wide resolution (21:9 or 32:9).
If you set the resolution on your PC for the time, you can change the Screen Ratio through the Game Bar on your TV.
Game Bar Screen RatioResolution set in PC
3840 x 1600 (60 Hz)
21:9
32:9
*: The resolution may not be supported depending on the model.
The supportable resolutions may differ depending on the model or HDMI port connected to the PC.
After setting the resolution, check if the PC’s Window or Mac screen changes when you change the Screen Ratio on the
Game Bar of your TV.
This function may not be supported depending on the OS or device.
If the connected external device is a gaming device, the function does not work even if you change the name of Source to
"PC."
*3840 x 1600 (120 Hz)
2560 x 1080 (60 Hz)
2560 x 1080 (120 Hz)
3840 x 1080 (60 Hz)
3840 x 1080 (120 Hz)
While you are playing a game, the screen ratio cannot be changed. Before running a game, Select the
desired screen ratio on the Game Bar and then run the game.
For some games, you need to match the game resolution with the selected screen ratio in the Game Bar.
Changing the Super Ultra Wide Screen position
When playing a game at the Super Ultra Wide resolution, you can adjust the game screen position to the height of
your eyes.
At the Super Ultra Wide resolution, use the
bottom.
(channel) buttons to move the screen position to the top, center, or
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Conguring 144 Hz game settings
If the TV is a model that supports 144 Hz, you can play 144 Hz games.
• Models that support 144 Hz: QN900B/QN95B/QN90B (50-inch and smaller models)
• Resolutions that support 144 Hz are as follows:
Game Bar Screen RatioResolution set in PC
16:9
21:9
32:93840 x 1080p @ 144
1920 x 1080p @ 144
3840 x 2160p @ 144
2560 x 1080p @ 144
3840 x 1600p @ 144
Troubleshooting of the game screen and audio problems
After changing the Screen Ratio on the Game Bar, if the game screen and sound are not output properly, try to solve
the problems as shown below.
• Check to see if the game supports Ultra Wide or your PC supports the Ultra Wide resolution.
• Restart the game after exiting it.
• Select the same resolution as that of the Game Bar.
• When the Screen Ratio changes properly, the screen appears as shown below.
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