Samsung PNM-9030V User Manual

NETWORK CAMERA
User Manual
PNM-9030V
Network Camera
User Manual
Copyright
Hanwha Techwin
©2018
Tra dema rk
Restriction
Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.
Disclaimer
Hanwha Techwin
provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. right to change the contents of this document without prior notice.
Design and specications are subject to change without prior notice.
The initial administrator ID is “admin” and the password should be set when logging in for the rst time.
Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.
makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be
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reserves the
overview
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth.
(Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents as they may deform or cause damage to the product.)
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,
or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” and rated from 12 Vdc, 1.57 A or PoE, 0.5 A.
16. If you use excessive force when installing the product, the camera may be damaged and malfunction. If you forcibly install the product using non-compliant tools, the product may be damaged.
17. Do not install the product in a place where chemical substances or oil mist exists or may be generated. As edible oils such as soybean oil may damage or warp the product, do not install the product in the kitchen or near the kitchen table. This may cause damage to the product.
18. When installing the product, be careful not to allow the surface of the product to be stained with chemical substance. Some chemical solvents such as cleaner or adhesives may cause serious damage to the product’s surface.
19. If you install/disassemble the product in a manner that has not been recommended, the production functions/ performance may not be guaranteed. Install the product by referring to “Installation & connection” in the user manual.
20. Installing or using the product in water can cause serious damage to the product.
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION
: TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
OVERVIEW
English _3
overview
Class construction
An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.
Disconnection Device
Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.
When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
ATTENTION
IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.
These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
Please use the input power with just one camera and other devices must not be connected.
The ITE is to be connected only to PoE+ networks without routing to the outside plant.
The wired LAN hub providing power over the Ethernet (PoE) in accordance with IEEE 802-3at shall be a UL Listed device with the output evaluated as a Limited Power Source as defined in UL60950-1.
Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102. As such, associated Ethernet wiring shall be limited to inside the building.
Please read the following recommended safety precautions carefully.
yDo not place this apparatus on an uneven surface. yDo not install on a surface where it is exposed to direct sunlight, near heating equipment or
heavy cold area. yDo not place this apparatus near conductive material. yDo not attempt to service this apparatus yourself. yDo not place a glass of water on the product. yDo not install near any magnetic sources. yDo not block any ventilation openings. yDo not place heavy items on the product. yPlease wear protective gloves when installing/removing the camera.
The high temperature of the product surface may cause a burn.
User’s Manual is a guidance book for how to use the products. The meaning of the symbols are shown below.
yReference : In case of providing information for helping of product’s usages yNotice : If there’s any possibility to occur any damages for the goods and human caused by
not following the instruction
Please read this manual for the safety before using of goods and keep it in the safe place.
4_ overview
CONTENTS
overview
installation & connection
3
9
3 Important Safety Instructions 6 Recommended PC Specifications 6 Recommended Micro SD/SDHC/SDXC
Memory Card Specifications
6 NAS recommended specs 7 What’s Included 8 At a Glance
9 Installation 16 Connecting with other Device
web viewer
24
appendix
26
24 Connecting to the Camera 25 Password setting 25 Login 25 Camera Web Viewer Setup
● OVERVIEW
26 Specification 28 Product Overview 28 Troubleshooting 30 Open Source Announcement
network connection and
setup
19
19 Connecting the Camera Directly to Local
Area Networking
19 Connecting the Camera Directly to a DHCP
Based DSL/Cable Modem
20 Buttons used in IP Installer 20 Static IP Setup 22 Dynamic IP Setup 22 Port Range Forward (Port Mapping) Setup 23 Connecting to the Camera from a Shared
Local PC
23 Connecting to the Camera from a Remote
PC via the Internet
English _5
overview
RECOMMENDED PC SPECIFICATIONS
• CPU : Intel(R) Core(TM) i7 3.4 GHz or higher
• Supported OS : MS Windows, Mac OS X
• Supported web browsers : Google Chrome, MS Edge, Mozilla Firefox (Windows 64bit only), Apple Safari (Mac OS X only)
※ Please see the appendix for detailed information on verified OS and browsers.
Some functions may be restricted even in supported browsers.
RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS
• Recommended capacity : 16GB to 256GB (MLC type)
• The following types of memory cards from the following manufacturers are recommended for this camera.
- Manufacturer : SanDisk, Transcend
- Product family : High endurance
• To save a 15M resolution video, it is recommended to use a uhs-3 class (MLC type) memory card with a storage space of 16GB or higher.
NAS RECOMMENDED SPECS
• Recommended capacity : 200GB-2TB is recommended
• Simultaneous access : One unit of NAS can accept a maximum of sixteen camera accesses.
• For this camera, you are recommended to use a NAS with the following manufacturer’s specs.
Recommended products Available sizes
QNAP/SYNOLOGY/HP/DELL A maximum of 16 cameras can access simultaneously.
`
J
6_ overview
If you use NAS equipment for purposes other than video saving, the number of accessible cameras may be reduced.
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.)
Appearance Item Name Quantity Description
RESET CH4
CH3
CH2
CH
1
LENS
1
VIDEO
CH1
0
0
Camera 1
Instruction book, Installer S/W CD
Quick Guide
(Optional)
1
1
Appearance Item Name Quantity Description
L Wrench 1 Used to remove and replace the dome cover
Tapping Screw 4 Used for installation on the wall or ceiling
Plastic Anchor 4
For fixing a screw, Inserted in a hole
(reinforced anchoring force)
Used for assembling the dome case when installing
Machine Screws 4
the product on the pipe, wall mount, etc. or blocking a
hole.
Cap Installer 1 Used to connect the RJ45 cable.
OVERVIEW
Warranty card
(Optional)
Power Terminal Block 1 Plugged in the power plug
1
Card-type moisture absorbent 1 Attached when installed.
Drill bit 1
Used for dome cover disassembly, assembly and camera installation.
Template 1 Product installation guide
CAUTION: Be ware of the Rated Voltage and Polarity of the power connection.
Power Cable 1 Used to plug into the power port
Audio/alarm cable 1 Used to connect with the audio and alarm port
Used to connect the LAN cable with a diameter of
1
Ø7~8.5.
Cable bush
Used to connect the LAN cable with a diameter of
1
Ø5~6.5.
English _7
overview
AT A GLANCE
Appearance
Item Description
Dome cover
a
Camera Case
b
RESET
CH4
CH3
CH2
CH1
CH
LENS
1
1
VIDEO
0
0
Case cover used to protect the lens and the main unit.
Housing part that covers the camera body.
a
b
Components
a b
NETWORK
DC 12V
ALARM IN/OUT
AUDIO IN/OUT
NETWORK
2
1
1
c d e f g
Item Description
Lens 4 camera lenses create a panoramic image.
a
Network Port A terminal that connects to PoE+ or LAN through the RJ-45 cable.
b
Power Port Port for power terminal block.
c
Audio and alarm cable port
d
Micro SD Memory Card
e
Compartment
MICRO USB port
f
Reset Button
g
Plug in the audio and alarm cable to this port to connect with external alarm device/ microphone/speaker.
Compartment for the Micro SD memory card.
Port to connect the WiFi dongle. You can check the installation video through the applications installed in the smartphone. Refer to “Connect to WiFi dongle” on page 16.
WiFi dongle and OTG adapter are sold separately.
`
The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.
If you reset the camera, the network settings will be adjusted so that DHCP can be
J
enabled. If there is no DHCP server in the network, you must run the IP Installer program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.
FRONT
2
USB
RESET
8_ overview
installation & connection
2
1
INSTALLATION
This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are
`
J
recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.
Precautions before installation
Ensure you read out the following instructions before installing the camera:
• Select an installation site that can hold at least 5 times the camera’s weight.
• Stuck-in or peeled-off cables can cause damage to the product or a fire.
• For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.
• If the product is installed with excessive force, it may cause damage to the camera due to malfunction. Forcing assembly using non-compliant tools may damage the product.
Disassembling
1. Remove the dome cover by loosening the fastening
bolt of the dome cover. This can be done by turning it counterclockwise using the Allen key or drill bit provided.
Fastening bolt
Camera Body
Dome cover
RESET
CH4
CH3
Mount plate
CH2
LENS
CH1
3. Remove the camera body and mounting plate by pulling the plate spring, as shown in the figure.
NETWORK
2
1
● INSTALLATION & CONNECTION
Inserting a Micro SD Memory Card
1. Remove the dome cover of the camera.
2. Insert a Micro SD card in the arrow direction shown in the figure.
CH
1
1
VIDEO
0
0
NETWORK
2
1
2. Loosen the fastening screw on the camera body.
Disconnect the power cable from the camera before inserting the Micro SD memory card.
`
J
Do not forcefully insert it in the reverse direction. It might damage your Micro SD memory card and your product.
`
When it rains or the humidity is high, insertion or ejection of a Micro SD card is not recommended.
`
Disassembly of the product cover should be finished within 5 minutes, or there will be the risk of internal dew condensation.
`
When installing/removing the Micro SD memory card, make sure you put the product body on a flat ground before working on it
`
in order to prevent accidents due to loss or drop of any parts.
NETWORK
NETWORK
2
2
1
1
English _9
installation & connection
2
1
Removing a Micro SD Memory Card
Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot.
NETWORK
You should save an SD card for each channel.
`
J
Please note that if you firmly push and release the Micro SD memory card when it is ejected, it may pop out.
`
Before removing the Micro SD memory card, in <Storage>, set the device to <Off> and press the [Apply] button and turn
`
the camera off.
If you turn off the camera or remove the Micro SD memory card that contains data from the product, the data may be lost or
`
damaged.
2
1
Installation on a ceiling or wall
1. Use the provided template to drill holes for installation (diameter
6 mm and minimum depth 45mm) and insert the supplied plastic anchors to the end.
2. Align the holes of the mount plate for installation with the holes inserted with plastic anchors, and fasten the tapping screws.
FRONT
3. Connect the safety cable.
FRONT
10_ installation & connection
4. Mount the camera body to the mount plate.
Mount it to fit the hinges as shown in the image.
`
5. Connect the terminal inside camera with the required cable.
6. Push in the pin spring.
7. Adjust the lens to the desired direction by referring to
Adjusting the monitoring direction for the camera”. (Page 15)
If you tilt the lens, you may need to adjust the lens as this may block
`
the screen.
8. Assemble the dome cover.
Align the arrows when assembling the dome cover.
`
To ensure there are no issues with waterproofing, tighten the fastening bolts
`
tightly using the Allen key or drill bit. Peel off the protection vinyl attached to the inside/outside of the dome cover.
`
Attaching to the unbundled adapter
Choose and purchase a necessary one of the following options (unbundled) that is suitable to the installation
FRONT
0
0
CH1
VIDEO
1
LENS
1
CH
CH2
CH3
CH4
RESET
site or for your convenience.
1. Install the hanging mount to the wall mount adapter.
Wall mount adapters and hanging mounts are sold separately.
`
2. Connect the mounting plate and the hanging mount.
3. Connect the safety cable.
● INSTALLATION & CONNECTION
FRONT
FRONT
English _11
installation & connection
NETWORK
RESET
USB
FRONT
RESET
USB
FRONT
RESET
USB
FRONT
RESET
USB
FRONT
4. Mount the camera body to the mount plate.
Mount it to fit the hinges as shown in the image.
`
5. Connect the terminal inside camera with the required cable.
6. Push in the pin spring.
7. Adjust the lens to the desired direction by referring to
Adjusting the monitoring direction for the camera”. (Page 15)
If you tilt the lens, you may need to adjust the lens as this may block
`
the screen.
8. Assemble the dome cover.
Align the arrows when assembling the dome cover.
`
To ensure there are no issues with waterproofing, tighten the fastening bolts
`
tightly using the Allen key or drill bit. Peel off the protection vinyl attached to the inside/outside of the dome cover.
`
Method 1. Connecting the waterproof power cable and LAN cable
1. Remove the dome cover and the case.
FRONT
0
0
CH1
VIDEO
1
LENS
1
CH
CH2
CH3
CH4
RESET
2. Pull out the long projected part of the rubber plug on the bottom and remove it as shown in the figure.
Use an appropriate cable bush for the LAN cable to be connected.
`
J
- Basic camera : Use the cable with a diameter of Ø5~6.5.
- Components provided : Use the cable with a diameter of Ø7~8.5.
3. Insert the power cable into the small hole made by removing the projected part of the rubber plug in step 2 above, and lay the cable along the long groove.
4. Connect the power cable with the power terminal block.
5. Insert the LAN cable into the large hole made by removing the
projected part of the rubber plug in step 2 above.
6. Remove the sheath with a cable cutter, and align the cables.
7. Connect the LAN cable with a LAN connector, and insert it into
the LAN tool.
8. Connect the finished cable to the Ethernet port.
NETWORK
NETWORK
DC 12V
NETWORK
DC 12V
2
1
FRONT
RESET
USB
2
1
AUDIO IN/OUT ALARM IN/OUT
FRONT
RESET
USB
2
1
AUDIO IN/OUT ALARM IN/OUT
12_ installation & connection
NETWORK
Method 2. Connecting the waterproof power cable and LAN cable
RESET
USB
FRONT
RESET
USB
FRONT
RESET
USB
FRONT
RESET
USB
FRONT
NETWORK
1. Remove the dome cover and the case.
2. Pull out the long projected part of the rubber plug on the bottom and
remove it as shown in the figure.
3. Pull the rubber cover over the hole to remove it.
4. Use the Cap Installer to allow the RJ45 cable to pass through.
5. Insert the rubber stopper again and connect the LAN cable to the
Ethernet terminal.
FRONT
RESET
USB
INSTALLATION & CONNECTION
2
NETWORK
NETWORK
2
1
DC 12V
1
AUDIO IN/OUT ALARM IN/OUT
NETWORK
6. Insert the power cable into the small hole made by removing the projected part of the rubber plug in step 2 above, and lay the cable along the long groove.
7. Connect the power cable with the power terminal block.
NETWORK
DC 12V
FRONT
RESET
USB
2
1
AUDIO IN/OUT ALARM IN/OUT
English _13
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