Samsung PNF-9010RVM, PNF-9010RV User Manual

NETWORK CAMERA

User Manual

PNF-9010R/PNF-9010RV/PNF-9010RVM

Network Camera

User Manual

Hanwha Techwin

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Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company.

Restriction

Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.

Disclaimer

Hanwha Techwin

provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. right to change the contents of this document without prior notice.

Design and specications are subject to change without prior notice.

The initial administrator ID is “admin” and the password should be set when logging in for the rst time.

Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be

Co., Ltd. All r ights reser ved.

Hanwha Techwin

reserves the

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth.

(Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents as they may deform or cause damage to the product.)

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including

amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/ accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,

or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus

has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” and rated from 12 Vdc, 1.0 A.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

●● OVERVIEW

English _3

overview

Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.

CAUTION

Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

The CVBS out terminal of the product is provided for easier installation, and is not recommended for monitoring purposes.

Please use the input power with just one camera and other devices must not be connected.

The ITE is to be connected only to PoE networks without routing to the outside plant.

Please read the following recommended safety precautions carefully.

yDo not place this apparatus on an uneven surface. yDo not install on a surface where it is exposed to direct sunlight, near heating equipment or

heavy cold area. yDo not place this apparatus near conductive material. yDo not attempt to service this apparatus yourself. yDo not place a glass of water on the product. yDo not install near any magnetic sources. yDo not block any ventilation openings. yDo not place heavy items on the product. yPlease wear protective gloves when installing/removing the camera.

The high temperature of the product surface may cause a burn.

User’s Manual is a guidance book for how to use the products. The meaning of the symbols are shown below.

yReference : In case of providing information for helping of product’s usages yNotice : If there’s any possibility to occur any damages for the goods and human caused by

not following the instruction

 Please read this manual for the safety before using of goods and keep it in the safe place.

4_ overview

CONTENTS

OVERVIEW

INSTALLATION & CONNECTION

NETWORK CONNECTION AND

SETUP

3 Important Safety Instructions 6 Product Features 6 Recommended PC Specifications 6 Recommended Micro SD/SDHC/SDXC

Memory Card Specifications

6 NAS recommended specs 7 What’s Included 8 At a Glance

10 Installation 11 Inserting/Removing a Micro SD Memory

Card

12 Memory Card Information (Not Included) 12 Connecting with other Device

16 Connecting the Camera Directly to Local

Area Networking

16 Connecting the Camera Directly to a DHCP

Based DSL/Cable Modem

17 Connecting the Camera Directly to a

PPPoE Modem

17 Connecting the Camera to a Broadband

Router with the PPPoE/Cable Modem

18 Buttons used in IP Installer 18 Static IP Setup 20 Dynamic IP Setup 20 Port Range Forward (Port Mapping) Setup 21 Connecting to the Camera from a Shared

Local PC

21 Connecting to the Camera from a Remote

PC via the Internet

WEB VIEWER

SETUP SCREEN

APPENDIX

22 Connecting to the Camera 23 Password setting 23 Login 23 Plug-in support specifications for each

browser

24 Installing WebViewer Plugin 24 Using a Plug-in Free Webviewer 24 Using the Live Screen (Plug-in Free

Webviewer)

26 Using the Live Screen (Plug-in Webviewer) 30 Playing the recorded video (Plug-in Free

Webviewer)

32 Playing the recorded video (Plug-in

Webviewer)

35 Setup 35 Basic Setup 40 Audio & Video setup 46 Network Setup 49 Event Setup 51 NAS (Network Attached Storage) guide 58 People Counting setup 58 Heat map setup 61 System Setup

64 Specification 66 Product Overview 67 Troubleshooting 68 Open Source Announcement

●● OVERVIEW

English _5

overview

PRODUCT FEATURES

• Fisheye Lens Lens that has a 360˚ view and takes an image in a single circular range. Distortion can be corrected using the SmartViewer on your PC or the embedded Dewarping function.

• Dustproof/Waterproof (IP66) (PNF-9010RV/PNF-9010RVM) The dustproof and waterproof design makes you feel at ease when installing the product outdoors or exposing

it to rain.

• IR mode If the IR indicator turns on, the product switches to the IR mode for preventing an object from being too bright,

which helps you identify the object in near distance.

• Supports 4K resolution videos

• Multi-Streaming This network camera can display videos in different resolutions and qualities simultaneously using different

CODECs.

• Web Browser-based Monitoring Using the Internet web browser to display the image in a local network environment.

• Alarm When an event occurs, video is either sent to the email address registered by the user, sent to the FTP server,

saved in a Micro SD card or NAS, or a signal is sent to the alert output terminal.

• Tampering Detection Detects tempering attempts on video monitoring.

• Defocus detection function Detects the defocus phenomenon of the camera lens.

• Motion Detection Detects motion from the camera’s video input.

• Intelligent Video Analysis Analyzes video to detect logical events of specified conditions from the camera’s video input.

• Audio Detection Detects sound louder than a certain level specified by user.

• Smart Codec Adaptively applies codecs for a portion of the camera’s field of view to improve the quality of such area specified

by user.

• Auto Detection of Disconnected Network Detects network disconnection before triggering an event.

• ONVIF Compliance This product supports ONVIF Profile S&G.

For more information, refer to www.onvif.org.

RECOMMENDED PC SPECIFICATIONS

• CPU : Intel(R) Core(TM) i7 3.4 GHz or higher

• Supported OS : Windows 7, 8.1, 10, Mac OS X 10.9, 10.10, 10.11

• Plug-in free web viewer Supported web browsers : Google Chrome 47, MS Edge 20

• Plug-in Webviewer Supported web browsers : MS Explorer 11, Mozilla Firefox 43, Apple Safari 9 ※ Mac OS X only

• VGA : To play a 4K (4096 x 2160) resolution video at 30fps, a GPU that supports 4096 x 2160 resolution and 4K/H.264 decoding is required

RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS

• Recommended capacity : 4GB ~ 128GB (uhs-1 class)

• For your camera, we recommend you use a memory card from the following manufacturers: Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend

• To save a 4K resolution video, it is recommended to use a uhs-3 class (MLC type) memory card with a storage space of 16GB or higher.

NAS RECOMMENDED SPECS

• Recommended capacity : 200GB or higher is recommended.

• Simultaneous access : One unit of NAS can accept a maximum of sixteen camera accesses.

• For this camera, you are recommended to use a NAS with the following manufacturer’s specs.

Recommended products Available sizes

QNAP/SYNOLOGY/HP/DELL A maximum of 16 cameras can access simultaneously.

If you use NAS equipment for purposes other than video saving, the number of accessible cameras may be reduced.

This piece of equipment is a high resolution video transmission tool that supports a resolution of 2 mega pixels or higher. When

you transmit high resolution video with a resolution higher than what is supported by the RFC2435 (RTP payload format for JPEG), the existing low resolution spec, it uses the Onvif JPEG extension header method for transmission of high resolution video. Thus, when you transmit high resolution video to external equipment or S/W using Onvif, you need to check whether your client equipment or S/W supports the most up-to-date spec, Onvif JPEG extension header method.

6_ overview

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.)

Appearance Item Name Quantity Description Model Name

1 PNF-9010R

Camera

1 PNF-9010RV

Appearance Item Name Quantity Description Model Name

Tapping Screw 3

Plastic Anchor 3

Machine Screws 3

Used for installation on the wall or

ceiling

For fixing a screw, Inserted in a hole

(reinforced anchoring force)

Used for assembling the dome case

when installing the product on the

pipe, wall mount, etc. or blocking a

hole.

PNF-9010R/

PNF-9010RV/

PNF-9010RVM

PNF-9010R/

PNF-9010RV/

PNF-9010RVM

PNF-9010R/

PNF-9010RV/

PNF-9010RVM

●● OVERVIEW

1 PNF-9010RVM

Instruction book, Installer S/W CD

Quick Guide

(Optional)

Warranty card

(Optional)

Cable for the testing monitor 1

132

(절단선)

128

Used to test the camera connection

to a portable display device

Template 1 Product installation guide

PNF-9010R/

PNF-9010RV/

PNF-9010RVM

PNF-9010R/

PNF-9010RV/

PNF-9010RVM

PNF-9010R/

PNF-9010RV/

PNF-9010RVM

PNF-9010R/

PNF-9010RV/

PNF-9010RVM

PNF-9010R/

PNF-9010RV/

RJ45 waterproof accessory 1 Used to install in humid places PNF-9010RV

PNF-9010RVM

PNF-9010R/

L Wrench 1 To remove/fix the cover top

PNF-9010RV/

PNF-9010RVM

English _7

overview

AT A GLANCE

Appearance

<PNF-9010R/PNF-9010RV>

b c d

e f g

b c d

Cover top

Microphone hole

Power Port

Alarm I/O Port

Network Port

Audio Out Jack

Audio In Jack

M12 Female connector

cable

Item Description

Case cover used to protect the lens and the main unit.

A microphone is embedded.

Used to plug the power cable.

ALARM IN Used to connect the alarm input sensor.

ALARM OUT Used to connect the alarm output signal.

GND These are common ports to connect alarm input/output signals.

Used to connect the PoE or Ethernet cable for network connection.

Used to connect to speakers. (green)

Used to connect to a microphone. (pink)

Connect to the M12 Male connector cable for power supply and network connections.

8_ overview

h f g

<PNF-9010RVM>

Inside

Test Monitor Out

Focus Control Button

Reset Button

Micro SD Memory Card

Compartment

MIC

Item Description

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

Press this button for automatic focus control.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that DHCP can be

enabled. If there is no DHCP server in the network, you must run the IP Installer program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

Compartment for the Micro SD memory card.

The MIC is built into the camera.

a b

c d

●● OVERVIEW

Fisheye lens

Camera fixing hole

This lens has 360˚ vision and it can record video panoramically.

Hole used for securing the camera onto a ceiling.

English _9

installation & connection

INSTALLATION

This camera(PNF-9010RV/PNF-9010RVM) is waterproof and in compliance with the IP66 spec, but the jack connected to the

external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• Select an installation site that can hold at least 5 times the camera’s weight.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.

Disassembling

Using the L-wrench provided, loosen 3 screws by turning them counterclockwise and separate the cover top.

Note that it is not necessary to loosen the screws completely.

Installing the camera on the ceiling or a wall

1. Select a location where you want to install the camera.

2. Insert the provided screw into the camera hole and turn it

clockwise.

3. Close the cover top and turn it clockwise using the L-wrench.

To fix the cover, you should match the triangular arrows to assemble

correctly.

If the cover is not fixed tightly, you may encounter a problem with

waterproofing. (IP66) (PNF-9010RV/PNF-9010RVM)

Fixing Hole

How to connect the RJ45 waterproof cable to a LAN cable (PNF-9010RV)

1. Insert it through the arrow direction.

2. Connect the LAN connector (male) to the cable.

3. Connect the RJ45 modular jack (female) to the RJ45 connector

(male).

Please, keep each of the parts separated.

4. Assemble by rotating the RJ45 modular jack (female) and the RJ45 protection cover clockwise (Follow the arrow).

5. Assemble by rotating RJ45 protection cover and back cover clockwise (Follow the arrow). When the back cover is assembled, the cable waterproof gasket is tightly attached to the cable to make it waterproof.

You must fully assemble it to rotate the back cover up to the end of the screw

thread of the RJ45 connector.

RJ45 modular

jack (female)

Rubber ring

Cable waterproof

gasket

RJ45 connector (male)

RJ45 connector protection cover

Back cover

10_ installation & connection

Outdoor installation (PNF-9010RV/PNF-9010RVM)

When you install the camera outdoors, it should be waterproofed with waterproof butyl rubber tape (which can be purchased in stores) so that water does not leak from the gap of the cable connected in the outdoor area.

1. Connect the power, audio I/O and LAN cables.

2. Wrap the black cable jacket (Area A) and the cable connection

area with waterproof (butyl rubber) tape so that more than half of the butyl rubber tape is overlapped.

If the cable jacket is not waterproofed properly, then it can directly cause

leakage. Make sure to protect the cable with a dense layer of taping.

Waterproof butyl tape is made of butyl rubber that can be stretched to

twice its normal length.

Camera

INSERTING/REMOVING A MICRO SD MEMORY CARD

Disconnect the power cable from the camera before inserting the Micro SD memory card.

Do not insert the Micro SD memory card while it’s upside down by force.

Otherwise, it may damage the Micro SD memory card.

When it rains or the humidity is high, insertion or ejection of a Micro SD card is not recommended.

Disassembly of the product cover should be finished within 5 minutes, or there will be the risk of internal dew condensation.

Inserting a Micro SD Memory Card

1. Separate the cover top of the camera.

2. Insert a Micro SD card in the arrow direction shown in the figure.

Removing a Micro SD Memory Card

Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot.

System

Pressing too hard on the Micro SD memory card can cause the card to shoot out uncontrollably from the slot when released.

Before removing your Micro SD memory card, turn off the camera or go to <Storage>, turn the device off, and press the

[Apply] button. (Page 50)

If you turn off the camera or remove the Micro SD memory card that contains data from the product, the data may be lost or

damaged.

●● INSTALLATION & CONNECTION

English _11

installation & connection

BLK BLUE BROWN

ARM-IN ARM-OUT

GND

MEMORY CARD INFORMATION (NOT INCLUDED)

What is a memory card?

The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio, and text data using digital devices.

Selecting a memory card that’s suitable for you

Your camera supports Micro SD/SDHC/SDXC memory cards. You may, however, experience compatibility issues depending on the model and make of the memory card.

For your camera, we recommend you use a memory card from the following manufacturers: Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend

It is recommended to use a 4 to 128GB (uhs-1 class) memory card for this camera.

Playback performance can be affected depending on the speed of memory card, so use the high-speed memory card.

To save a 4K resolution video, it is recommended to use a uhs-3 class (MLC type) memory card with a storage space of 16GB or higher.

Memory Card Components

Contacts

Micro SD/SDHC/SDXC

CONNECTING WITH OTHER DEVICE

Power

RJ-45

<PNF-9010R/PNF-9010RV>

Power

M12

12_ installation & connection

<PNF-9010RVM>

The CVBS out terminal of the product is provided for easier installation, and is not recommended for monitoring purposes.

Ethernet Connection

Connect the Ethernet cable to the local network or to the Internet.

Power Supply

Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the camera.

If both PoE and DC12V are applied simultaneously, the product will be supplied with power from PoE.

- You can also use a router featuring PoE to supply power to the camera.

- Use PoE that is compliant with the IEEE802.3af protocols.

- It is advisable to use only one power source from PoE and DC 12V.

Be careful not to reverse the polarity when you connect the power cable.

If you want to connect an external device, you must turn off the external device before proceeding.

Powering and networking (PNF-9010RVM)

A connection method may vary depending on the installation environment of a user.

Connect to a PoE (Power over Ethernet) enabled router’s PoE connector.

Use PoE (Power over Ethernet) that is compliant with the IEEE802.3af protocols.

You can only use a Mode A PoE device that supplies power through data pin pair 1, 2, 3, 6.

Even if you use the M12-RJ45 conversion cable, you can only use a mode A type PoE equipment that supplies power to data

pair pins 1, 2, 3, 6.

Power Cable Specification for Each Model

In case of DC 12V Input:

Wire Type (AWG) #22 #20 #18

Cable Length (Max.) 24m 38m 60m

●● INSTALLATION & CONNECTION

Connecting a connector cable (PNF-9010RVM)

Connect the M12 male connector into the hole of the M12 Female connector of the camera.

This camera uses Female, D-coded types.

PoE (Power over Ethernet) is supported.

You are recommended to use a shielded network connector.

Connect this camera to a shielded network cable (STP).

Please, use 4 poles, Male, D-coded type external cables that meet the M12 specification.

Check whether the PoE device is properly connected to the ground.

RX-

TX-

Network Cable Specification

Item Contents Remark

Connector RJ45 (10/100/1000BASE-T)

Ethernet 10/100/1000BASE-T

TX+

RX+

Cable UTP Category 6

Max Distance 100M DC Resistance ≤ 0.188 Ω/m

PoE Support IEEE 802.3af

To operate with 1000BASE-T, a cable of

UTP-6 or higher should be used for the

Giga hub.

English _13

installation & connection

Connecting to Audio Input/Output

Speaker

Amp

Microphone

MicrophoneAmp

1. Connect the AUDIO IN port of the camera with the microphone or LINE OUT port of the amplifier that the microphone is connected to.

You can use the built-in microphone in the camera without connecting an external microphone.

2. Connect the AUDIO OUT port of the camera with the speaker or LINE IN port of the amplifier that the speaker is connected to.

3. Check the specifications for audio input.

• Audio Codec

- Audio In : G.711 PCM (Bit Rate: 64kbps / Sampling Frequency: 8kHz), G.726 ADPCM (Bit Rate: 16Kbps, 24Kbps, 32Kbps, 40Kbps / Sampling Frequency: 8kHz), AAC (Bit Rate: 48Kbps / Sampling Frequency: 16kHz)

• Full duplex Audio

• Audio in : Selectable (microphone/Line-in/Built-in microphone), Supported voltage: 2.5VDC (4mA), Input impedance: 2K Ohm

• Audio out : Line-out (3.5mm mono jack), Maximum output: 1Vms

• Line out impedance : 600Ω

Connecting to the I/O port box

Connect the Alarm I/O cable to the corresponding port of the port box.

Alarm

(Warning lamp)

• ALARM-IN : Used to connect the alarm input sensor.

• ALARM-OUT : Used to connect the alarm output signal.

• GND : Common port for alarm in/output signal.

If devices (e.g., flashing light and siren) that exceed the voltage and current specifications are connected by using the open

collector method, it may cause malfunction. Refer to the “Alarm Out Wiring Diagram” when connecting devices that exceed the voltage and current specifications. (page

15)

Sensor

14_ installation & connection

To connect the external sensor

Connect one strand of each signal line (2-strand) of the sensors to the [ALARM IN] port, and connect the other strand to the [GND] port.

Alarm In Wiring Diagram

External

connection

Sensor

Inside of the camera

GND

VCC_3.3V

RESISTOR RESISTOR

RESISTORALARM IN (5mA SINK)

TRANSISTOR

MLCC

GND

DIODE

To connect the alarm out

If devices (e.g., flashing light and siren) that exceed the voltage and current specifications are connected by using the open collector method, it may cause malfunction.

Refer to the alarm out connection diagram below when connecting devices that exceed the voltage and current specifications.

Alarm Out Wiring Diagram

Warning lamp /

Siren power

(-) (+)

Warning lamp /

Siren

External connection Inside of the camera

DC 5V or 3.3V

DIODE

RELAY

RESISTOR 10K ohm

TRANSISTOR

GND

ALARM OUT (12VDC 20mA MAX)

RESISTOR

TRANSISTOR

GND

●● INSTALLATION & CONNECTION

English _15

network connection and setup

You can set up the network settings according to your network configurations.

CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING

Connecting to the camera from a local PC in the LAN

1. Launch an Internet browser on the local PC.

2. Enter the IP address of the camera in the address bar of the browser.

Camera

INTERNET

Camera

Local PC

A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet

if the port-forwarding is not properly set or a firewall is set. In this case, to resolve the problem, contact your network administrator.

In the IP installer, you can use the initial password, “4321” to set IP Address, Subnet Mask, Gateway, HTTP Port, VNP Port, IP

type. After changing the network interface, for better security, access the web viewer and change the password.

By factory default, the IP address will be assigned from the DHCP server automatically.

If there is no DHCP server available, the IP address will be set to 192.168.1.100. To change the IP address, use the IP Installer. For further details on IP Installer use, refer to “Static IP Setup”. (Page 18)

External Remote PC

DDNS Server (Data Center, KOREA)

CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM

Camera

1. Connect the user PC directly with the network camera.

2. Run the IP Installer and change the IP address of the camera so that you can use the web browser on

your desktop to connect to the Internet.

3. Use the Internet browser to connect to the web viewer.

4. Move to [Setup] page.

5. Move to [Network] – [DDNS] and configure the DDNS settings.

6. Move to [Basic] – [IP & Port], and set the IP type to [DHCP].

7. Connect the camera, which was removed from your PC, directly to the modem.

8. Restart the camera.

For configuring the DDNS settings, refer to “DDNS”. (page 46)

For registering the DDNS settings, refer to “Registering with DDNS”. (page 46)

Refer to “IP & Port” for how to setup IP. (page 38)

DSL/Cable Modem

INTERNET

DDNS Server (Data Center, KOREA)

External Remote PC

16_ network connection and setup

CONNECTING THE CAMERA DIRECTLY TO A PPPoE MODEM

Camera

PPPoE Modem

1. Connect the user PC directly with the network camera.

2. Run the IP Installer and change the IP address of the camera so that you can use the web browser on

your desktop to connect to the Internet.

3. Use the Internet browser to connect to the web viewer.

4. Move to [Setup] page.

5. Move to [Network] – [DDNS] and configure the DDNS settings.

6. Move to [Basic] – [IP & Port] Setup Page, set the IP type to [PPPoE], and enter the network service’s ID

and password.

7. Connect the camera, which was removed from your PC, directly to the modem.

8. Restart the camera.

For configuring the DDNS settings, refer to “DDNS”. (page 46)

For registering the DDNS settings, refer to “Registering with DDNS”. (page 46)

Refer to “IP & Port” for how to setup IP. (page 38)

INTERNET

DDNS Server (Data Center, KOREA)

External Remote PC

CONNECTING THE CAMERA TO A BROADBAND ROUTER WITH THE PPPoE/CABLE MODEM

This is for a small network environment such as homes, SOHO and ordinary shops.

Camera

PPPoE or

Broadband

Cable Modem

Camera

Local PC

Router

Configuring the network settings of the local PC connected to a Broadband Router

Configuring the network settings of the local PC connected to a Broadband Router, follow the instructions below.

• Select : <Network>  <Properties>  <Local Area Connection>  <General>  <Properties>  <Internet Protocol (TCP/IP)>  <Properties>  <Obtain an IP address automatically> or <Use the following IP address>.

• Follow the instructions below if you select <Use the following IP address>: ex1) If the address (LAN IP) of the Broadband Router is 192.168.1.1

IP address : 192.168.1.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.1.1

ex2) If the address (LAN IP) of the Broadband Router is 192.168.0.1

IP address : 192.168.0.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.0.1

ex3) If the address (LAN IP) of the Broadband Router is 192.168.xxx.1

IP address : 192.168.xxx.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.xxx.1

For the address of the Broadband Router, refer to the product’s documentation.

For more information about port forwarding of the broadband router, refer to “Port Range Forward (Port Mapping) Setup”.

(Page 20)

INTERNET

PPPoE or

Cable Modem

DDNS Server (Data Center, KOREA)

External Remote PC

●● NETWORK CONNECTION AND SETUP

English _17

network connection and setup

BUTTONS USED IN IP INSTALLER

a b c d e f g

Item Description

Device Name

Alias This function is not currently implemented.

Mode

MAC(Ethernet) Address

IP Address

Protocol

URL

IPv4 Scans for cameras with the IPv4 setting.

Model name of the connected camera. Click the column to sort the list by model name. However, search will be stopped if clicked during the search.

Displays either <Static>, <Dynamic> or <PPPoE> for the current network connection status.

Ethernet address for the connected camera. Click the column to sort the list by Ethernet address. However, search will be stopped if clicked during the search.

IP address. Click the column to sort the list by IP address. However, search will be stopped if clicked during the search.

Network setting for the camera. The factory default is “IPv4”. Cameras with the IPv6 setting will be displayed “IPv6”.

DDNS URL address enabling access from the external Internet. However, this will be replaced with the <IP Address> of the camera if DDNS registration has failed.

h i

j k l m

Item Description

IPv6

Auto Set The IP Installer automatically configures the network settings.

Manual Set You should configure the network settings manually.

Exit Exits the IP Installer program.

For the IP installer, use only the installer version provided in the installation CD or use the latest one if available. You can download

the latest version from the Hanwha Techwin web site.

Scans for cameras with the IPv6 setting. Activated in an IPv6 compliant environment only.

Scans for cameras that are currently connected to the network. However, this button will be grayed out if neither IPv4 nor IPv6 is checked.

STATIC IP SETUP

Manual Network Setup

Run <IP Installer_v2.XX.exe> to display the camera search list. At the initial startup, both [Auto Set] and [Manual Set] will be grayed out.

For cameras found with the IPv6 setting, these buttons will be grayed out as the cameras do not support this function.

1. Select a camera in the search list. Check the MAC address of the camera on the camera’s label. Both the [Auto Set] and [Manual Set] buttons will be activated.

2. Click [Manual Set]. The Manual Setting dialog appears. <IP Address>, <Subnet Mask>, <Gateway>, <HTTP Port>, and <VNP Port> of the camera are displayed in the preset values.

3. In the <Address> pane, provide the necessary information.

• MAC (Ethernet) Address : The MAC address imprinted on the camera label is automatically displayed and requires no user setting.

IP related parameters can be set only when DHCP is not checked.

18_ network connection and setup

If not using a Broadband Router

For setting <IP Address>, <Subnet Mask>, and <Gateway>, contact your network administrator.

4. In the <Port> pane, provide necessary information.

• HTTP Port : Used to access the camera using the Internet browser, defaulted to 80.

• VNP Port : Used to control the video signal transfer, defaulted to 4520.

5. Enter the password. Enter the password of “admin” account, which was used to access the camera.

For the security purposes, you are recommended to use a combination of numbers, alphabets uppercase and lowercase and

special characters for your password.

If you want to change the password, refer to “Administrator password change” of the user setup. (page 37)

6. Click [OK]. Manual network setup will be completed.

If using a Broadband Router

• IP Address : Enter an address falling in the IP range provided by the Broadband Router. ex) 192.168.1.2~254, 192.168.0.2~254,

192.168.XXX.2~254

• Subnet Mask : The <Subnet Mask> of the Broadband Router will be the <Subnet Mask> of the camera.

• Gateway : The <Local IP Address> of the Broadband Router will be the <Gateway> of the camera.

The settings may differ depending on the connected Broadband

Router model. For more information, refer to the user manual of the applicable router.

For more information about port forwarding of the broadband router, refer to “Port Range Forward (Port Mapping) Setup”.

(Page 20)

If the Broadband Router has more than one camera connected

Configure the IP related settings and the Port related settings distinctly with each other.

ex)

Category Camera #1 Camera #2

IP related settings

Port related settings

If the <HTTP Port> is set other than 80, you must provide the <Port> number in the address bar of the Internet browser

before you can access the camera. ex) http://IP address : HTTP Port

http://192.168.1.100:8080

IP Address Subnet Mask Gateway

HTTP Port VNP Port

192.168.1.100

255.255.255.0

192.168.1.1

8080 4520

192.168.1.101

255.255.255.0

192.168.1.1

8081 4521

Auto Network Setup

Run <IP Installer_v2.XX.exe> to display the camera search list. At the initial startup, both [Auto Set] and [Manual Set] will be grayed out.

For cameras found with the IPv6 setting, these buttons will be grayed out as the cameras do not support this function.

1. Select a camera in the search list. Check the MAC address of the camera on the camera’s label. Both the [Auto Set] and [Manual Set] buttons will be activated.

2. Click [Auto Set]. The Auto Setting dialog appears. The <IP Address>, <Subnet Mask>, and <Gateway> will be set automatically.

3. Enter the password. Enter the password of “admin” account, which was used to access the camera.

●● NETWORK CONNECTION AND SETUP

For the security purposes, you are recommended to use a

combination of numbers, alphabets uppercase and lowercase and special characters for your password.

If you want to change the password, refer to “Administrator

password change” of the user setup. (page 37)

4. Click [OK]. Auto network setup will be completed.

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network connection and setup

DYNAMIC IP SETUP

Dynamic IP Environment Setup

• Example of the Dynamic IP environment

- If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server

- If connecting the camera directly to modem using the DHCP protocols

- If IPs are assigned by the internal DHCP server via the LAN

Checking the Dynamic IP

1. Run the IP Installer on the user’s local computer.

Cameras allocated with <Dynamic IP> address are shown in the list.

2. Select a camera from the search result.

3. Click the [Manual Set] button and check the camera’s

<Dynamic IP> address. If you uncheck <DHCP>, you can change IP to <Static>.

PORT RANGE FORWARD (PORT MAPPING) SETUP

If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the Broadband Router so that a remote PC can access the camera in it.

Manual Port Range Forwarding

1. From the Setup menu of the Broadband Router, select

<Applications & Gaming> - <Port Range Forward>. For setting the port range forward for a third-party Broadband Router, refer to the user guide of that Broadband Router.

2. Select <TCP> and <UDP Port> for each connected camera to the Broadband Router. The number of each port to be configured to the IP router should be set according to the port number designated in <Setup> - <Basic> - <IP & Port> on the camera web viewer.

3. When done, click [Save Settings]. Your settings will be saved.

Above sample instructions are based on the CISCO’s Broadband Router.

The settings may differ depending on the connected Broadband Router model.

For more information, refer to the user manual of the applicable router.

Setting up Port Range Forward for several network cameras

• You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page.

• A user can change each port using the camera setting screen.

When Camera1 and Camera2 are connected to a router :

User

Start End Protocol IP Address 3000 3000 TCP/UDP 192.168.1.100 3001 3001 TCP/UDP 192.168.1.101 4520 4520 TCP/UDP 192.168.1.100 4521 4521 TCP/UDP 192.168.1.101 8080 8080 TCP/UDP 192.168.1.100 8081 8081 TCP/UDP 192.168.1.101



Broadband Router

Port forwarding can be done without additional router setup if the router supports the UPnP (Universal Plug and Play) function. After connecting the network camera, set <Quick connect> of <DDNS> to <On> in the “Setup  Network  DDNS” menu.

Internet





Camera1 (192.168.1.100)

HTTP port 8080

Device port 4520

RTSP port 3000

Camera2 (192.168.1.101)

HTTP port 8081

Device port 4521

RTSP port 3001

20_ network connection and setup

CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC

1. Run the IP Installer.

It will scan for connected cameras and display them as a list.

2. Double-click a camera to access. The Internet browser starts and connects to the camera.

Access to the camera can also be gained by typing the camera’s IP

address in the address bar of the Internet browser.

CONNECTING TO THE CAMERA FROM A REMOTE PC VIA THE INTERNET

Since using the IP Installer on a remote computer that is not in the Broadband Router’s network cluster is not allowed, users can access cameras within a Broadband Router’s network by using the camera’s DDNS URL.

1. Before you can access a camera in the Broadband Router network, you should have set the port range forward for the Broadband Router.

2. From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the IP address of the Broadband Router in the address bar. ex) http://www.samsungipolis.com/Product ID

For registering the DDNS settings, refer to “Registering with DDNS”. (page 46)

●● NETWORK CONNECTION AND SETUP

English _21

web viewer

CONNECTING TO THE CAMERA

Normally, you would

1. Launch the Internet browser.

2. Type the IP address of the camera in the address bar.

ex) • IP address (IPv4) : 192.168.1.100  http://192.168.1.100

- the Login dialog should appear.

IP address (IPv6) : 2001:230:abcd: ffff:0000:0000:ffff:1111

•

http://[2001:230:abcd:ffff:0000:0000:ffff:1111] - the Login



dialog should appear.

If the HTTP port is other than 80

1. Launch the Internet browser.

2. Type the IP address and HTTP port number of the camera in the address bar.

ex) IP address : 192.168.1.100:HTTP Port number(8080)

http://192.168.1.100:8080 - the Login dialog should appear.



Using URL

1. Launch the Internet browser.

2. Type the DDNS URL of the camera in the address bar.

ex) URL address : http://www.samsungipolis.com/Product ID

- the Login dialog should appear.

Network connection is disabled in the LAN only environment.

Connecting via UPnP

1. Run the client or operating system in support of the UPnP protocol.

2. Click the camera name for search.

In the Windows operating system, click the camera name searched from the network menu.

- The login window is displayed.

Connecting via Bonjour

1. Run the client or operating system in support of the Bonjour protocol.

2. Click the camera name for search.

In the Mac operating system, click the camera name searched from the Bonjour tab of Safari.

- The login window is displayed.

To check the DDNS address

If the camera is connected directly to the DHCP cable modem, DSL modem, or PPPoE modem, the IP address of your network will be changed each time you try to connect to the ISP (Internet Service Provider) server. If this is the case, you will not be informed of the IP address changed by DDNS.

Once you register a dynamic IP-based device with the DDNS server, you can easily check the changed IP when you try to access the device. To register your device to the <DDNS> server, visit www.samsungipolis.com and register your device first, and then set the Web Viewer’s <Network> - <DDNS> to <DDNS>, as well as providing <Product ID> that had been used for DDNS registration.

22_ web viewer

PASSWORD SETTING

When you access the product for the first time, you must register the login password. When the “Password change” window appears, enter the new password.

For a new password with 8 to 9 digits, you must use at least 3 of

the following: uppercase/lowercase letters, numbers and special characters. For a password with 10 to 15 digits, you must use at least 2 types of those mentioned.

Special characters that are allowed. : ~`!@#$%^*()_-+=|{}[].?/

For higher security, you are not recommended to repeat the same characters or consecutive keyboard inputs for your

passwords.

If you lost your password, you can press the [RESET] button to initialize the product. So, don’t lose your password by using a

memo pad or memorizing it.

Whenever you access the camera, the login window appears. Enter the User ID and password to access the camera.

1. Enter “admin” in the <User name> input box. The administrator ID, “admin”, is fixed and can not be changed.

2. Enter the password in the <Password> input field.

3. Click [OK].

If you have logged in successfully, you will the Live Viewer screen.

When you access the camera web viewer, pay special attention to the

security by checking whether the image data is encrypted.

If you check the “Remember my credentials” option when your input is done, in future you will be logged in automatically

without being prompted to enter the login information.

You will experience the best video quality if the screen size is 100%. Reducing the ratio may cut the image on the borders.

PLUG-IN SUPPORT SPECIFICATIONS FOR EACH BROWSER

The existing plug-in web viewer and a new plug-in free web view is embedded together. Therefore, it is possible to use the web viewer even in the latest browser environment that does not support plugins such as Chrome and EDGE. According to the browser environment, the following differences may be observed.

• Chrome, EDGE browser : Although they don’t support plug-ins, you can use a web viewer as a plug-in free web viewer is embedded.

As the plug-in free webviewer has lower performance than the plug-in webviewer, it has a limit on the monitoring of high

quality profiles and playback of saved videos. To monitor high quality profiles and play saved videos, use either a plug-in webviewer or SmartViewer.

Plugin-free webviewer : The optimal profile for the plugin-free webviewer is as follows.

9M mode H.264 - 1280x1280 20fps H.265 - 1280x1280 15fps 12M mode H.264 - 800x600 30fps H.265 - 800x600 30fps

Plugin-free webviewer creation conditions : If the selected profile exceeds the optimal plugin-free resolution, an optimal

resolution profile is automatically created and monitored.

Plugin-free playback conditions : Only videos with a resolution that does not exceed the optimal plugin-free resolution can be

played.

In the following cases, the detection performance may be impaired or an malfunction may occur.

Monotonous monitoring environment, night or low illumination environment

Severe camera wobbling and sudden changes in illumination

• IE, Firefox, or Safari browser : You can use a web viewer even if you don’t install the existing plug-in web viewer.

To monitor/play saved video seamlessly, you are required to install a plug-in.

In the following cases, the detection performance may be impaired or an malfunction may occur.

Monotonous monitoring environment, night or low illumination environment

Severe camera wobbling and sudden changes in illumination

●● WEB VIEWER

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web viewer

INSTALLING WebViewer PLUGIN

To access to the plug-in webviewer and play a live video (H.264/H.265) or a recorded video, an installation message will be prompted. At this time you need to install the webviewer plug-in to use the function properly.

1. When the monitoring page is accessed for the very first time, the installation page is displayed. Click [Click Here] to begin installation.

If the plug-in installation file download status is suspended at 99% in the Internet Explorer browser, retry it after selecting

“Release SmartScreen filter” in “Tool  SmartScreen filter”.

2. Click [Run] in the message window.

3. Click [Yes] when the notice window saying that all browser windows will be closed.

Steps 4 and 5 will be skipped if no Web Viewer Plug-in is installed.

4. When the old version of the Web Viewer Plug-in is installed, a notice window saying the old version will be deleted is displayed. Click [Yes] when the notice window is displayed.

5. Click [OK]. The old version of Web Viewer Plug-in is deleted.

6. Click [Install] to begin installation of the Web Viewer Plug-in.

7. Click [Finish].

Web Viewer Plug-in installation is completed.

In your internet explorer, if you need to move to the installation screen after installing the webviewer plugin, check whether

webviewer_activexplugin_lib.control in the “Tool  Additional Function Management” menu is “Activated”. If not, and if there is a persisting problem, then select “Tools  Internet Options  General” and delete all the search records.

USING A PLUG-IN FREE WEBVIEWER

If you access the camera from Google Chrome or MS Edge web browser, you can check and control the camera image in real time without installing separate plug-in(s).

1. Enter your username and password to log in.

2. When you are logged in, a camera live view screen appears.

USING THE LIVE SCREEN (PLUG-IN FREE WEBVIEWER)

a b

f g h ie

Item Description

Setup Move to the Setup screen.

Camera Model Name Displays the model name of the camera accessed.

Viewer Screen

Switch View Mode

Playback

Displays the Live video on the screen.

You can use the mouse wheel to activate the digital zooming in Viewer screen.

)

FIt (

Original Size (

Aspect Ratio (

Full Screen

Move to the screen where you can search for the video recording saved in your Micro SD memory card or NAS.

To search a recorded video, go to the play screen, place the mouse over the video and double

click.

A view mode in which the size of the camera video automatically fits to the web browser size.

) View mode in which the video is played in the actual resolution.

) View mode that adjusts the aspect ratio to best fit the resolution.

Double click on the video screen, and the current video will be played in the full screen of the monitor.

24_ web viewer

+ 55 hidden pages