Sprint has the most complete, all-digital wireless network in the
nation. Depend on it.
Sprint is committed to bringing you the best wireless
technology available. We built our complete, nationwide
network from the ground up, so all your services –
whether it’s Voicemail, Caller ID, email, or Sprint PCS
Picture Mail – will work the same wherever you go on the
Sprint Nationwide PCS Network.
This guide will familiarize you with our technology and
your new Sprint PCS Phone through simple, easy-to-follow
instructions. It’s all right here – from setting up your
account passwords and voicemail to using the most
advanced features of Sprint PCS Vision
Sprint PCS. Now, that’s betterSM.
Welcome and thank you for choosing Sprint.
SM
.
i
Page 12
Introduction
This Phone Guide introduces you to Sprint PCS Service and
all the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Sprint PCS Phone
⽧ Section 3: Sprint PCS Service Features
⽧ Section 4: Safety Guidelines and Warranty Information
Throughout this guide, you'll find tips that highlight
special shortcuts and timely reminders to help you make
the most of your new phone and service. The Table of
Contents and Index will also help you quickly locate
specific information.
You'll get the most out of your phone if you read each
section. However, if you'd like to get right to a specific
feature, simply locate that section in the Table of Contents
and go directly to that page. Follow the instructions in that
section, and you'll be ready to use your phone in no time.
ii
Phone
Guide
Note:
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
www.sprintpcs.com and sign on to My PCS to
Visit
access the most recent version of the phone guide.
Page 13
Getting Started
Section 1
Page 14
2
Page 15
Section 1A
Setting Up Service
In This Section
⽧ Getting Started With Sprint PCS Service
⽧ Setting Up Your Voicemail
⽧ Sprint PCS Account Passwords
⽧ Getting Help
Setting up service on your new Sprint PCS Phone is quick and
easy. This section walks you through the necessary steps to
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint PCS Service.
Setting Up Service
Section 1A: Setting Up Service3
Page 16
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is
probably activated, unlocked, and ready to use. If you
received your phone in the mail, it probably has been
activated; all you need to do is unlock it.
If your phone is not activated, please refer to the
Welcome to Sprint brochure included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold for a few seconds to turn the
phone on.
2. Press Unlock ().
To select a softkey, press the softkey button directly below
Note:
the softkey text that appears at the bottom left and bottom
right of your phone’s display screen. Softkey actions
change according to the screen you’re viewing and will not
appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security
purposes, the code is not visible as you type.)
If you can’t recall your lock code, try using the last four
Tip :
digits of either your Social Security number or Sprint PCS
Phone number or try 0000 or NATL (6285). If none of these
work, call Sprint Customer Service at 1-888-211-4PCS
(4727).
4Section 1A: Setting Up Service
Page 17
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are
automatically transferred to your voicemail, even if your
phone is in use or turned off. Therefore, you will want to
set up your voicemail and personal greeting as soon as
your Sprint PCS Phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your pass code
䡲 Record your greeting
䡲 Record your name announcement
䡲 Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your pass
code)
If you are concerned about unauthorized access to your
Note:
voicemail account, Sprint recommends you enable your
voicemail pass code.
Setting Up Service
For more information about using your voicemail, see
“Using Voicemail” on page 188.
Section 1A: Setting Up Service5
Page 18
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your Sprint PCS Vision account. To ensure
that no one else has access to your information, you will
need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account
password to sign on to www.sprintpcs.com and to use when
calling Sprint Customer Service. Your default account
password is the last four digits of your Social Security
number. If you are not the account owner (if someone else
receives the invoice for your Sprint PCS Service), you can
get a sub-account password at
Voicemail Password
You'll create your voicemail password (or pass code) when
you set up your voicemail. See “Setting Up Your Voicemail”
on page 188 for more information on your voicemail
password.
Sprint PCS Vision Password
With your Sprint PCS Vision Picture Phone PM-A840 by
Samsung, you may elect to set up a Sprint PCS Vision
Password. This optional password may be used to
authorize purchase of Premium Services content and to
protect personal information on multi-phone accounts.
For more information, or to change your passwords, sign
www.sprintpcs.com or call Sprint Customer Service at
on to
1-888-211-4PCS (4727).
www.sprintpcs.com.
6Section 1A: Setting Up Service
Page 19
Getting Help
Visit www.sprintpcs.com
You can go online to:
䢇 Access your account information
䢇 Check your minutes used (depending on your
Sprint PCS Service Plan)
䢇 View and pay your bill
䢇 Make your life easier by enrolling in Sprint PCS Online
Billing and Automatic Payment
䢇 Purchase accessories
䢇 Shop for the latest Sprint PCS Phones
䢇 View available Sprint PCS Service Plans and options
䢇 Learn more about Sprint PCS Vision and other great
products like Sprint PCS Picture MailSM, games, ringers,
screen savers, and more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different
ways:
䢇 Dial on your Sprint PCS Phone
䢇 Sign on to your account at www.sprintpcs.com
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers)
䢇 Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
Setting Up Service
Section 1A: Setting Up Service7
Page 20
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS Account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
䊳 Press .
This service may not be available in all Affiliate areas.
Note:
Sprint PCS Directory Assistance
You have access to a variety of services and information
through Sprint PCS Directory Assistance, including
residential, business, and government listings; assistance
with local or long-distance calls; movie listings; and hotel,
restaurant, shopping, and major local event information.
There is a per-call charge, and you will be billed for airtime.
To call Sprint PCS Directory Assistance:
䊳 Press .
8Section 1A: Setting Up Service
Page 21
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.
To access Sprint PCS Operator Services:
䊳 Press .
For more information or to see the latest in products and
services, visit us online at
Sprint PCS Operator Services may not be available in all
Note:
Affiliate areas.
www.sprintpcs.com.
Welcome and thank you for choosing Sprint.
Setting Up Service
Section 1A: Setting Up Service9
Page 22
10Section 1A: Setting Up Service
Page 23
Section 2
Your Sprint PCS Phone
Page 24
12
Page 25
Section 2A
Your Sprint PCS Phone: The Basics
In This Section
⽧ Front View of Your Phone
⽧ Viewing the Display Screen
⽧ Features of Your Sprint PCS Phone
⽧ Turning Your Phone On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your Sprint PCS Phone is packed with features that simplify your
life and expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of
your phone.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics13
Page 26
Front View of Your Phone
1. Speaker
2. Display Screen
3. Headset Jack
4. OK Key
5. Left Softkey
6. Volume Key
7. TALK Key
8. Voicemail Key
9. Numeric Keypad
10. Shift/Asterisk Key
11. Power Interface
Connector
12. Accessory Interface
Connector
21. Navigation Key
20. Right Softkey
19. Side Camera Key
18. BACK Key
17. END Key
16. Voice Command/
Speakerphone Key
15. Space/Pound Key
14. Plus Code
Dialing Key
13. Microphone
14Section 2A: Your Sprint PCS Phone: The Basics
Page 27
Key Functions
1. Speaker: The speaker allows you to hear the other
caller and the different ring tones and sounds offered
by your phone.
2. Display Screen: This screen displays all the
information needed to operate your phone.
3. Headset Jack: Allows you to plug in an optional
headset for convenient, hands-free conversations.
4. OK Key: Pressing () when navigating through a
menu accepts the highlighted choice in the menu. If
you press once in standby mode, the Pictures menu is
displayed. If you press and hold, the camera is
launched.
5. Left Softkey: This key is used to navigate through
menus and applications by selecting the choice
available in the Left Softkey Option on your display
screen.
6. Volume Key: Allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be
used to scroll up or down to navigate through the
different menu options. To mute the ringer during an
incoming call, press the volume key up or down.
7. TALK Key: Allows you to place or receive a call. In
standby mode, press the key once to access the
Recent call log. If you press and hold the key down,
you will initiate the Voice Recognition feature.
8. Voicemail Key: Press and hold to automatically dial
your voicemail.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics15
Page 28
9. Numeric Keypad: Use these keys to enter numbers,
letters, and characters.
10. Shift/Asterisk Key: Enters the asterisk [*] character for
calling features. In text entry mode, press to change
the capitalization mode.
11. Power Interface Connector: This connector is used to
plug in the charging accessories.
12. Accessory Interface Connector: This connector is used
connect any available accessory cables to your
phone.
13. Microphone: The Microphone allows the other caller
to hear you clearly when you are speaking to them.
14. Plus Code Dialing Key: Automatically dials the
international access code for the country in which
you are located (for instance, 011 for international
calls placed from the United States).
15. Space/Pound Key: Enters the pound [#] character for
calling features. In text entry mode, press to enter a
space.
16. Voice Command/Speakerphone Key: Allows you to say
commands to perform common functions supported
by your phone or turns on or off the speakerphone
during a call. Press and hold the outer key or press
and release inner key to initiate speakerphone.
17. END Key: Ends a call. Press and hold this key for a few
seconds to turn your phone on or off. While in the
main menu, it returns the phone to standby mode
and cancels your input. When you receive an
incoming call, press to enter silent mode and mute
the ringer.
16Section 2A: Your Sprint PCS Phone: The Basics
Page 29
18. BACK Key: Deletes characters from the display when
you are in text entry mode. When in a menu, press to
return to the previous menu. This key also allows you
to return to the previous screen in a Sprint PCS Vision
session.
19. Side Camera Key: Allows you to launch the Camera
with the press of a button when the flip is open.
When the flip is closed, you can press and hold to
launch the camera using the external LCD as a
viewfinder.
20. Right Softkey: This key is used to navigate through
menus and applications by selecting the choice
available in the Right Softkey Option on your display
screen.
21. Navigation Key: This key allows you to scroll through
the phone menu options and provides a shortcut to
phone functions from standby mode.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics17
Page 30
Viewing the Display Screen
Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:
To view a list of your phone’s icons and descriptions, from
Tip :
the main menu select Settings > Phone Info > Icon
Glossary.
displays your current signal strength. The more
lines you have, the stronger your signal.
means your phone cannot find a signal.
tells you a call is in progress.
indicates that you have voicemail, text,
numeric pages, picture messages, or Sprint PCS
Web Alert messages waiting. Press briefly to
see a list of pending messages or press and hold
to dial your voicemail box.
indicates that there is an unread message in
your inbox.
indicates that the text message has been read.
indicates that there is an unread urgent message
in your inbox.
indicates that you have read the urgent message.
indicates that you have new Sprint PCS Picture
Mail waiting in your inbox.
indicates that you have new voicemail.
indicates that you have a new text message.
18Section 2A: Your Sprint PCS Phone: The Basics
Page 31
indicates that the message was sent.
indicates that the message failed to send.
indicates that you have a pending message.
indicates that the message is a draft.
indicates that there is URL text contained in the
text message.
indicates that your Sprint PCS Vision connection
is active.
indicates that your Sprint PCS Vision connection
is dormant or inactive.
indicates that you are receiving information.
indicates that you are sending information.
indicates that your phone is in vibrate only
mode.
indicates that your phone is in ringer+vibrate
mode.
indicates that the ringer is set at a level
between 1-8 or that 1-Beep is selected.
indicates that the ringer is turned off or set to
Silence All.
indicates that the ringer is turned off with the
Vibrate option checked.
shows your current battery charge strength.
(Icon shown fully charged in idle mode and
completely empty.)
indicates that position location is active.
indicates that position location is inactive.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics19
Page 32
indicates that the TTY option is on.
indicates that your phone is roaming.
indicates that your message is locked.
indicates that your phone is in Web security
mode.
indicates that an alarm is set on your phone.
indicates that a file (ringer, game, screen saver,
java app, etc.) has been downloaded to your
phone.
indicates that the camera is enabled.
indicates that the self-timer function is enabled.
With the self-timer enabled, a set amount of time
is required prior to taking a picture.
indicates that the white balance has been set to
Sunny. This is used for taking pictures outdoors
on bright sunny days.
indicates that the white balance has been set to
Cloudy. This is used for taking pictures outdoors
under cloudy conditions.
indicates that the white balance has been set to
Tungsten. This is used for taking pictures
indoors under normal lighting conditions.
indicates that the white balance has been set to
Fluorescent. This is used for taking pictures
indoors under fluorescent lighting conditions.
indicates that the white balance has been set to
Manual. This is used for taking pictures indoors
or outdoors using your own custom settings.
20Section 2A: Your Sprint PCS Phone: The Basics
Page 33
indicates that a picture has been assigned a
function. An example may be Picture ID, Screen
Saver, or Incoming Call.
indicates that a picture has been uploaded to an
online album or folder.
indicates that a picture has been downloaded to
or from an online album or folder.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics21
Page 34
Features of Your Sprint PCS Phone
Congratulations on the purchase of your Sprint PCS Phone.
The Sprint PCS Vision Picture Phone PM-A840 by Samsung
is lightweight, easy-to-use, and reliable, and it also offers
many significant features and service options. The
following list previews some of those features and provides
page numbers where you can find out more:
䢇 Digital dual-band capability allows you to make and
receive calls while on the Sprint Nationwide PCS
Network and to roam on other 1900 and 800 MHz
digital networks where Sprint has implemented
roaming agreements (page 87).
䢇 Built-in Camera with up to ten zoom levels (page 163).
䢇 Missed events displayed on-screen in standby mode
(page 208).
䢇 Sprint PCS Vision
Internet in digital mode (page 209).
䢇 Sprint PCS Mail and SMS Text Messaging provide quick
and convenient messaging capabilities (page 218 and
page 198, respectively).
䢇 Sprint PCS Voice Command
numbers by speaking someone’s name or the digits of
their phone number (page 235).
䢇 Games, ringers, screen savers, and other applications
can be downloaded to make your Sprint PCS Phone as
unique as you are (page 223, additional charges may
apply.)
䢇 The contact list allows you to store up to 300 phone
numbers or email addresses (page 119).
SM
provides access to the wireless
SM
lets you dial phone
22Section 2A: Your Sprint PCS Phone: The Basics
Page 35
䢇 The built-in Scheduler offers several personal
information management features to help you manage
your busy lifestyle (page 131).
䢇 Your Sprint PCS Phone is equipped with a Location
feature for use in connection with location-based
services that may be available in the future (page 64).
䢇 Features a large color screen.
䢇 Speed dial lets you dial phone numbers with one or
two key presses (page 43).
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics23
Page 36
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
䊳 Flip the phone open, then press and release .
Once your phone is on, it may display “Looking for
Service,” which indicates that your phone is searching for a
signal. When your phone finds a signal, it automatically
enters standby mode – the phone’s idle state. At this point,
you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also
initiate a search for Sprint PCS Service by pressing any key
(when your phone is turned on).
The Power Save feature helps to conserve your battery
Note:
power when you are in an area where there is no signal.
Turning Your Phone Off
To turn your phone off:
䊳 Press and hold until you see the powering off
animation on the display screen.
Your screen remains blank while your phone is off (unless
the battery is charging).
24Section 2A: Your Sprint PCS Phone: The Basics
Page 37
Using Your Phone’s Battery and Charger
Battery Capacity
Your Sprint PCS Phone is equipped with a Lithium Ion
(Li-Ion) battery. The standard battery provides up to 3.8
hours of continuous digital talk time and the extended
battery provides up to 5.0 hours of continuous digital talk
time.
When the battery reaches 5% of its capacity, the battery
icon blinks. When there are approximately two minutes of
talk time left, the phone sounds an audible alert and then
powers down.
Long backlight settings, searching for service, vibrate
Note:
mode, and browser use affect the battery talk and standby
times.
Be sure to watch your phone’s battery level indicator and
Tip :
charge the battery before it runs out of power.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics25
Page 38
Installing the Battery
To install the Li-Ion battery:
1. To install, insert the battery into the bottom of the
phone at a 45-degree angle, making sure to line up
the tabs.
2. Gently press down the top of the battery until it
snaps into place.
26Section 2A: Your Sprint PCS Phone: The Basics
Page 39
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any
stored numbers or messages.
2. Push the release button up located at the top of the
battery.
3. Pull the battery away and remove from the phone at a
45-degree angle.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics27
Page 40
Charging the Battery
Your Sprint PCS Phone’s Li-Ion battery is rechargeable and
should be charged as soon as possible so you can begin
using your phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. For a quick check of your phone’s battery
level, glance at the battery charge indicator located in the
upper-right corner of your phone’s display screen. If the
battery charge is getting too low, the battery icon
blinks and the phone sounds a warning tone.
Always use a Sprint-approved battery charger, travel
charger, or vehicle power adapter to charge your battery.
Warning!
28Section 2A: Your Sprint PCS Phone: The Basics
Using the wrong battery charger could cause damage
to your phone and void the warranty.
Page 41
Using the Charger
To use the travel charger provided with your phone:
䊳 Plug the round end of the AC adapter into the
phone’s power interface connector and the other end
into an electrical outlet.
䡲 A red indicator light on the phone lets you know the
battery is charging.
䡲 A green indicator light on the phone lets you know
that the battery is at least 90 percent charged.
It takes approximately 4 hours to fully recharge a
completely rundown battery. With the Sprint-approved
Li-Ion battery, you can recharge the battery before it
becomes completely run down.
Displaying Your Phone Number
Just in case you for get your phone number, your Sprint PCS
Phone can remind you.
To display your phone number:
䊳 Press Menu ( ) to access the main menu, select
Settings (), Phone Info (), and Phone Number
(). (Your phone number and other information
about your phone and account will be displayed.)
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics29
Page 42
Making and Answering Calls
Making Calls
Placing a call from your Sprint PCS Phone is as easy as
making a call from any land line phone. Just enter the
number and press , and you’re on your way to clear
calls.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while
dialing, press to erase one digit at a time. Press
and hold to erase the entire number.)
3. Press . (To make a call when you are roaming and
Call Guard is enabled, press and then . See
“Call Guard” on page 91.)
4. Press or close the phone when you are finished.
You can also place calls from your Sprint PCS Phone by
using Sprint PCS Voice Command
Dialing numbers from your Contacts (page 43), using your
Call History listings (page 114), and using Voice-Activated
Dialing (page 146).
SM
(page 235), Speed
30Section 2A: Your Sprint PCS Phone: The Basics
Page 43
Dialing Options
When you enter numbers in standby mode, a number of
options are available to you. Press Options ( ) to perform
the following actions:
䢇 Dial: dials the number or digits displayed.
䢇 Send Msg: allows you to send a picture, text,
handwritten, or voice SMS message with attachments
to the number being dialed.
䢇 Save: Enter a seven to ten digit number (phone number
and area code) and press to save the phone
number in your Contacts. (See “Saving a Phone
Number” on page 38.)
䢇 Find: Enter one or more digits and press (Options).
Select Find to display contact entries that end with the
entered numbers. (See “Finding a Phone Number” on
page 39.)
䢇 Hard Pause: allows you to enter a hard pause. To
continue dialing, you must press a key. (See “Dialing
and Saving Phone Numbers With Pauses” on page 40.)
䢇 2sec Pause: allows you to enter a 2 second pause. The
phone will pause, then continue dialing without any
additional keys being pressed. (See “Dialing and Saving
Phone Numbers With Pauses” on page 40.)
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics31
Page 44
Answering Calls
To answer an incoming call with the flip open:
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. Press or to answer an incoming call.
Depending on your phone’s settings, you may also
answer incoming calls by opening the flip or by
pressing any number key. (See “Call Answer Mode”
on page 73 for more information.)
To answer an incoming call with the flip closed:
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. When your phone rings or vibrates, press and hold
the side speakerphone key () on the right side of
the phone or press and release the inside
speakerphone key (). (The call will be answered
in speakerphone mode.)
– or –
Open the phone to use the earpiece.
32Section 2A: Your Sprint PCS Phone: The Basics
Page 45
Your Sprint PCS Phone notifies you of incoming calls in the
following ways:
䢇 The phone rings and vibrates.
䢇 The phone just vibrates.
䢇 The indicator light flashes.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.
If the incoming call is from a number stored in your
Contacts, the entry’s name and number are displayed on
both the inside and outside LCD screens.
If Call Answer is set to Talk Key, the following options are
also displayed. To select an option, press the corresponding
softkey button.
䢇 Answer to answer the incoming call.
䢇 Ignore to send the call to your voicemail box.
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your
roaming charges when making or receiving calls while
outside the Sprint Nationwide PCS Network. Please see
Section 2D: Controlling Your Roaming Experience for
more information about roaming.
To answer a call when you are roaming and Call Guard is
enabled:
Phone Basics
䊳 Select Answer or press to answer the call and
press to confirm the roaming rate. (See “Call
Guard” on page 91 for additional information.)
Section 2A: Your Sprint PCS Phone: The Basics33
Page 46
When your phone is off, incoming calls go directly to
Note:
voicemail.
Ending a Call
To disconnect a call when you are finished:
With the flip open:
䊳 Close the flip or press .
With the flip closed:
䊳 Press and hold .
Using the Speakerphone
The speakerphone allows you to hear audio through the
speaker and talk without holding your phone. When the
speakerphone is activated, use the volume keys to adjust
the sound level.
To turn the speakerphone on during a call:
䊳 Press and hold or press .
To turn the speakerphone off during a call:
䊳 Press and hold or press .
Warning!
Due to higher volume levels, do not place the phone
near your ear during speakerphone use.
34Section 2A: Your Sprint PCS Phone: The Basics
Page 47
Missed Call Notification
When an incoming call is not answered, the Missed Call log
is displayed on your screen.
To display the Missed Call entry from the notification screen:
䊳 Highlight the entry and press . (To dial the phone
number, press .)
To display a Missed Call entry from standby mode:
1. Press for Menu.
2. Select Call History ().
3. Select Missed Calls ().
4. Highlight the entry you wish to view and press .
Calling Emergency Numbers
You can place calls to 911 (dial ), even if
your phone is locked or your account is restricted.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics35
Page 48
In-Call Options
Pressing Options ( ) during a call displays a list of features
you may use during the course of a call. To select an
option, press the corresponding keypad number or
highlight the option and press . The following options
are available through the Options menu:
䢇 (1) Call History checks your call log for Outgoing,
Incoming, and Missed calls. You can also erase the
history from this menu.
䢇 (2) Contacts accesses the Contacts menu.
䢇 (3) 3-Way Call allows you to talk to two different people
at the same time. (For more information, see “Making a
Three-Way Call” on page 206.)
䢇 (4) Messaging allows you to check for voicemail,
Sprint PCS Picture Mail, email, and notifications.
䢇 (5) Voice Memo allows you to record incoming audio
from your conversation. (For more information, see
“Managing Voice Memos” on page 157.)
䢇 (6) Too l s accesses the Tools menu options.
䢇 (7) Phone Info displays the following menu:
䡲 (1) Phone Number
䡲 (2) Icon Glossary
䡲 (3) Version
䡲 (4) Advanced
During a call, the left softkey button functions as the Mute
button. Press it to mute the phone’s microphone for privacy.
Press it again to Unmute the phone.
36Section 2A: Your Sprint PCS Phone: The Basics
Page 49
End-of-Call Options
After receiving a call from or making a call to a phone
number that is not in your Contacts, the phone number
and the duration of the call are displayed. The left softkey
displays the Save option. Select this option if you wish to
add the new number to your Contacts. (See “Saving a
Phone Number” on page 38.)
After receiving a call from or making a call to a phone
number that is already in your Contacts, the Contacts entry
name and phone number and the duration of the call are
displayed. The left softkey displays the option Call. Select
this option if you wish to call the number again
The End-of-Call options are not displayed for calls
Note:
identified as No Caller ID or Restricted.
.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics37
Page 50
Saving a Phone Number
Your Sprint PCS Phone can store up to 300 Contact entries.
Each entry’s name can contain 20 characters. Your phone
automatically sorts the Contacts entries alphabetically. (For
more information, see “Using Contacts” on page 119.)
To save a number from standby mode:
1. Enter a phone number and press .
2. Select AddNew Entry or highlight an existing entry
from the Find screen and press .
3. Use your navigation key to select a label (Mobile,
Home, Work, Pager, Fax, or Others) and press .
4. Enter a name for the entry using the numeric keys.
Press to select the desired entry method
T9(English), Alpha, Symbol, or Number. (See “Entering
Text” on p a ge 45.)
5. When finished entering the name, press to
return to the contact entry.
6. Press for Done to save the entry.
38Section 2A: Your Sprint PCS Phone: The Basics
Page 51
Finding a Phone Number
You can search Contacts entries for phone numbers that
end in a specific string of numbers.
To find a phone number:
1. While in standby mode, enter one or more of the last
digits of the phone number. (The more numbers you
enter, the more specific the search becomes.)
2. Press for Options and select Find. (All Contacts
entries matching the entered numbers will display.)
3. To display the Contacts entry that ends in the
numbers you entered, highlight the entry and press
. To dial the number, highlight it and press .
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics39
Page 52
Dialing and Saving Phone Numbers
With Pauses
You can dial or save phone numbers with pauses for use
with automated systems, such as voicemail or credit card
billing numbers.
There are two types of pauses available on your phone:
䢇 Hard Pause sends the next set of numbers when you
press .
䢇 2sec Pause automatically sends the next set of numbers
after two seconds.
You can have multiple pauses in a phone number and
Note:
combine 2-second and hard pauses.
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Select Options ( ) and choose either Hard Pause or
2sec Pause.
3. Enter additional numbers.
4. Press
– or –
Press to save the number in your Contacts.
40
When dialing a number with a hard pause, press Tal k to
Note
send the next set of numbers.
Page 53
Abbreviated Dialing
Abbreviated dialing allows you to program a five or sixdigit prefix for commonly used phone numbers. When
abbreviated dialing is on, you can enter the last four or five
digits of any phone number that matches the five or six
digit prefix, and the number is dialed.
To set up abbreviated dialing:
1. Press for Menu.
2. Select Settings ().
3. Press for Others.
4. Press for Abbrev. Dial.
5. Press the navigation key up or down to select On or
Off and press .
6. Input the five or six digit prefix and press to
Save.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics41
Page 54
Making an Abbreviated Dial Call
To make a call:
1. Enter the last four or five digits of the prefix phone
number.
2. Abbrev. Dial is displayed in the lower left corner with
the prefix digits displayed.
If there is more than one Contact entry that matches the
Note
last four or five digits, a list is displayed which allows you to
select the desired number to call.
3. Press to begin the call.
Dialing From Contacts
To dial directly from a Contacts entry:
1. Press for Contacts.
2. Enter the first few letters of the Contact name using
the numeric keypad.
3. The matching contact is automatically highlighted.
4. Press to make the call.
If the desired entry contains more than one phone number,
Note
scroll left or right to display the icon for the number you
wish to call and press TALK to make the call.
42Section 2A: Your Sprint PCS Phone: The Basics
Page 55
Using One-Touch/Two-Touch Speed Dialing
You can store up to ninety-nine numbers in your phone’s
speed dial memory to make contacting friends and family
as easy as pressing a button or two. With this feature, you
can dial Speed Dial entries using one key press for
locations 2-9 or two key presses for locations 10-99.
To use One-Touch Dialing for Speed Dial locations 2-9:
䊳 Press and hold the appropriate key for approximately
two seconds. The display confirms that the number
has been dialed when it shows the time and counter
above the name and number of the contact entry.
To use Two-Touch Dialing for Speed Dial locations 10-99:
1. Press the first digit.
2. Press and hold the second digit for approximately
two seconds. The display confirms that the number
has been dialed when it shows the time and counter
above the name and number of the contact entry.
Speed dialing is not available when you are roaming; when
Note:
you are roaming off the Sprint Nationwide PCS Network,
you must always dial using eleven digits (1 + area code +
number).
Speed dialing entries are assigned by pressing Menu, 9, 4.
Tip :
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics43
Page 56
Using Plus (+) Code Dialing
When placing calls from the United States to other
countries, you can use Plus Code Dialing to automatically
enter the international access code (011).
To make a call using Plus Code Dialing:
1. Press and hold until a “+” sign displays on your
phone.
2. Dial the country code and phone number you’re
calling and press . (The access code for
international dialing will automatically be dialed,
followed by the country code and the phone number
you entered.)
44Section 2A: Your Sprint PCS Phone: The Basics
Page 57
Entering Text
Selecting a Character Input Mode
Your Sprint PCS Phone provides convenient ways to enter
words, letters, punctuation, and numbers whenever you
are prompted to enter text (for example, when adding a
Contact entry or when using Sprint PCS Mail and
SMS Text Messaging).
To change the character input mode:
1. When you are prompted to enter text, press to
change the character input mode.
2. Select one of the following options:
䡲 T9 (English) to enter characters using predictive T9
Text Input (see page 46).
䡲 Alpha to enter characters by tapping the keypad
(see page 47).
䡲 Symbol to enter symbols (see page 48).
䡲 Number to enter numbers by pressing the
numbers on the keypad (see page 48).
䡲 Preset Msg to enter pre-programmed messages
(see page 49).
䡲 Recent Msg to select text from a list of recent
messages (see page 49).
䡲 Emoticons to enter “emoticons” (see page 49).
Phone Basics
When entering text, press the * (Shift) key to change letter
Tip :
capitalization (ABC > abc > Abc).
Section 2A: Your Sprint PCS Phone: The Basics45
Page 58
Entering Characters Using T9 Text Input
T9 Text Input lets you enter text in your Sprint PCS Vision
Phone by pressing keys just once per letter. (To select the
T9 [English] mode when entering text, see “Selecting a
Character Input Mode” on page 45.)
T9 Text Input analyzes the letters you enter using an
intuitive word database and creates a suitable word. (The
word may change as you type.) If the word you want does
not display after you have entered all the letters, press
to scroll through additional word selections. To accept a
word and insert a space, press .
If you make a mistake, press to erase a single
character. Press and hold to delete an entire entry.
To enter text using T9:
1. From the text entry screen (for example, a new event
in scheduler), press and select T9(English).
2. Use your keypad to enter the new event. (For
example, to enter “Meeting”, press once,
twice, once, once, once, and
once.)
46Section 2A: Your Sprint PCS Phone: The Basics
Page 59
Entering Characters by Tapping the Keypad
To enter characters by tapping the keypad:
1. Select the Alpha mode (See “Selecting a Character
Input Mode” on page 45.)
2. Press the corresponding keys repeatedly until the
desired letter appears (for example, to enter the word
“Bill,” press twice, three times, three
times, press to advance the cursor or wait for it
to advance automatically, then press three times
again). (If you make a mistake, press to erase a
single character. Press and hold to erase all
text.)
By default, the first letter of an entry is capitalized and the
following letters are lowercase. After a character is
entered, the cursor automatically advances to the next
space after two seconds or when you enter a character on
a different key.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics47
Page 60
Characters scroll in the following order:
. ,@ 1 ?! * # /
A B C 2
D E F 3
G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
0
Space
Shift
Entering Numbers, Symbols, Emoticons, Preset
Messages and Recent Messages
To enter numbers:
䊳 Select the Number mode and press the appropriate
key. (See “Selecting a Character Input Mode” on
page 45.)
To enter symbols:
䊳 Select the Symbols mode. (See “Selecting a Character
Input Mode” on page 45.) To enter a symbol, press
the appropriate key indicated on the display.
48
Page 61
To enter emoticons:
䊳 Select the Emoticons mode and press the appropriate
key. You may scroll through more options by pressing
the navigation key left or right. (See “Selecting a
Character Input Mode” on page 45.)
To enter preset messages:
1. Select the Preset Msg mode. (See “Selecting a
Character Input Mode” on page 45.)
2. Scroll to the desired pre-programmed message and
press
Preset messages make composing text messages even
Note:
easier by allowing you to enter common messages, such as
Meet me at, Let’s get lunch, or a customized preset
message of your own. (For more information on Preset
messages, please see “Managing Preset Messages” on
page 67.)
To enter recent messages:
.
1. Select the Recent Msg mode. (See “Selecting a
Character Input Mode” on page 45.)
2. Scroll to the desired message and press .
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics49
Page 62
50Section 2A: Your Sprint PCS Phone: The Basics
Page 63
Section 2B
Controlling Your Phone’s Settings
In This Section
⽧ Sound Settings
⽧ Display Settings
⽧ Location Settings
⽧ Messaging Settings
⽧ Airplane Mode
⽧ TTY Use With Sprint PCS Service
⽧ Phone Setup Options
Using the menu options available on your Sprint PCS Phone, you
can customize your phone to sound, look, and operate just the
way you want it to. This section describes how you can
change your phone’s settings to best suit your needs. Take
a few moments to review these options and to adjust or
add settings that are right for you.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings51
Page 64
Sound Settings
Ringer Types
Ringer types help you identify incoming calls and
messages. You can assign ringer types to individual contact
entries, types of calls, Scheduler entries, and types of
messages.
䢇 Single Tones are non-polyphonic traditional style ring
tones.
䢇 Ring Tones include a variety of standard ringer types.
䢇 Melodies include a variety of standard musical melodies.
䢇 Downloaded includes ringers you have purchased and
downloaded to your phone. (See “Downloading
Premium Services Content” on page 223.)
52Section 2B: Controlling Your Phone’s Settings
Page 65
Selecting Ringer Types for Voice Calls
Your Sprint PCS Phone provides a variety of ringer options
that allow you to customize your ring and volume settings.
These options allow you to identify incoming calls by the
ring.
To select a ringer type for voice calls:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Ringer Type ().
5. Select Voice Calls ().
6. Select With Caller ID () or No Caller ID ().
7. Press the navigation key left or right to select the
desired ringer category.
8. Press the navigation key down to highlight the Ringer
field. Press the navigation key left or right to scroll
through the available ringers. (A sample ringer will
sound as you highlight each option.)
9. When the desired ringer is selected, press .
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings53
Page 66
Selecting Ringer Types for Messages
To select a ringer type for messages:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Ringer Type ().
5. Select Messages ().
6. Select Voi cemai l (), Text Message (), or
Picture Mail ().
7. Press the navigation key left or right to select the
desired ringer category.
8. Press the navigation key down to highlight the Ringer
field. Press the navigation key left or right to scroll
through the available ringers. (A sample ringer will
sound as you highlight each option.)
9. When the desired ringer is selected, press .
54Section 2B: Controlling Your Phone’s Settings
Page 67
Selecting Ringer Types for Schedule
To select a ringer type for schedule reminders:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Ringer Type ().
5. Select Schedule ().
6. Press the navigation key left or right to select the
desired ringer category.
7. Press the navigation key down to highlight the Ringer
field. Press the navigation key left or right to scroll
through the available ringers. (A sample ringer will
sound as you highlight each option.)
8. When the desired ringer is selected, press .
Selecting a Roam Ringer
To select a ringer type for roaming calls:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Ringer Type ().
5. Select Roam Ringer ().
6. Press the navigation key up or down to select Normal
or Distinctive and press .
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings55
Page 68
Selecting a Key Tone
Your phone offers a number of options for selecting the
type and length of audible tones accompanying a key
press. (Longer tone lengths may be better for tone
recognition when dialing voicemail or other automated
systems.)
To select a tone type:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Key Tone ().
5. Select Tone Typ e ().
6. Select Normal, Piano, or Beep and press .
To select a tone level:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Key Tone ().
5. Select Tone Level ().
6. Press the volume key up or down to select the
desired level and press .
56Section 2B: Controlling Your Phone’s Settings
Page 69
To select a key tone length:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Tone Leng th ().
5. Select Short or Long and press
.
Adjusting the Phone’s Volume Settings
You can adjust your phone’s volume settings to suit your
needs and your environment.
To adjust your phone’s volume settings:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Vol ume ().
5. Select Calls (), Te xt Message (), or Picture Mail
(), Voice Mail (), Alarms (), or
App. Volume ().
6. Select Use Ringer Vol. or Separate Vol. Press the
navigation key left or right to choose a desired
volume level and press
and press to set your handset to vibrate + ringer
mode.
With the phone open, you can adjust the ringer volume in
Tip :
standby mode (or the earpiece volume during a call) by
using the volume key on the left side of your phone.
. Highlight Always Vibrate
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings57
Page 70
Alert Notification
Your Sprint PCS Phone can alert you with an audible tone
when you change service areas, once a minute during a
voice call, or when a call has been connected.
To enable or disable alert sounds:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Alerts ().
5. Select Minute Beep (), Service (), Connect
(), Sig. Fade Tone (), or Power On/Off ().
6. Select On or Off and press .
Silence All
There may be times when you need to silence your phone
entirely. The phone’s Silence All option allows you to mute
all sounds without turning your phone off.
To activate Silence All:
䊳 With the phone open, press and hold the volume key
down in standby mode. (The screen will display
“Silence All.”)
To deactivate Silence All:
䊳 Press the volume key up repeatedly to select a desired
volume level.
58Section 2B: Controlling Your Phone’s Settings
Page 71
Display Settings
Changing the Text Greeting
The text greeting can be up to fourteen characters and is
displayed on your phone’s screen in standby mode. You
may choose to keep the phone’s default greeting
(“Sprint PCS”), or you may enter your own custom
greeting.
To display or change your greeting:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Display ().
4. Select Greeting ().
5. Select Custom and press .
6. Enter a custom greeting using your keypad and press
. (See “Entering Text” on page 45.) (To erase the
existing greeting one character at a time, press .
To erase the entire greeting, press and
hold .)
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings59
Page 72
Changing the Backlight Time Length
The backlight setting lets you select how long the display
screen and keypad are lit after any key press is made.
To change the backlight setting:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Display ().
4. Select Backlight ().
5. Select Main Display (), Keypad (), or
Pwr Save Mode ().
6. Select a time setting or on/off and press .
Long backlight settings affect the battery’s talk and standby
Note:
times.
60Section 2B: Controlling Your Phone’s Settings
Page 73
Changing the Screen Saver
Your new Sprint PCS Phone offers options for what you
see on the display screen while in standby mode.
To change the display images:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Display ().
4. Select Screen Saver ().
5. Select Preset Image (), Downloads (), or
My Pictures ().
6. Use the navigation key to view the available screen
savers.
If Preset Image is selected, there may also be an additional
Note:
step required to place a digital clock as an overlay. The
clock can also be turned off so that just the desired image
is displayed as the screen saver.
7. Press to select the desired screen saver.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings61
Page 74
Dialing Font
Your Sprint PCS Phone allows you to choose the color and
size of the text displayed when dialing.
Color
The available color options are:
䢇 Basic: displays black numbers on-screen when dialing.
䢇 Monochrome: allows you to choose between several
different monochromatic color options.
䢇 Hyphenate: allows you to choose between several
different monochromatic colors and assign a different
color option to each individual hyphenated series of
numbers.
To change the dialing color:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Display ().
4. Select Dialing Font ().
5. Select Color ().
6. Select Basic, Rainbow, Monochrome, or Hyphenate and
press .
62Section 2B: Controlling Your Phone’s Settings
Page 75
7. If you selected Monochrome, use your navigation key
to select a color. If you selected Hyphenate, use your
navigation key to select a color for the first group of
numbers, then press Next ( ) and select a color for
the next two sets of numbers.
8. Select Done ().
Font Size
The available size options are:
䢇 Large: displays larger text for easier viewing on the
display screen.
䢇 Normal: displays the standard smaller size text on the
display screen.
To change the dialing font size:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Display ().
4. Select Dialing Font ().
5. Select Size ().
6. Press the navigation key up or down to select Large or
Normal and press .
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings63
Page 76
Location Settings
Your Sprint PCS Phone is equipped with a Location feature
for use in connection with location-based services that may
be available in the future.
The Location feature allows the network to detect your
position. Turning Location off will hide your location from
everyone except 911.
To enable your phone’s Location feature:
1. Press Menu ( ) to access the main menu.
2. Select Settings ().
3. Select Others ().
4. Select Location (
displays.)
). (The Location disclaimer
5. Read the disclaimer and press
6. Select On or Off and press
When the Location feature is on, your phone’s standby
screen will display the icon. When Location is turned
off, the icon will display.
64Section 2B: Controlling Your Phone’s Settings
or select (Next
.
).
Page 77
Messaging Settings
Staying connected to your friends and family has never
been easier. With your phone’s advanced messaging
capabilities, you can send and receive many different kinds
of text messages without placing a voice call. (For more
information, see “Accessing Messaging” on page 218.)
Your phone’s messaging settings make text messaging
even faster and easier by letting you decide how you
would like to be notified of new messages, create a
signature with each sent message, and create your own
canned messages, to name just a few.
Setting Message Alerts
When new messages arrive, you can choose to have your
phone notify you by playing an audible alert.
To hear an alert when you receive a new message:
1. Press Menu ( ) to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Message Alerts ().
5. Select Ringer Type ().
6. Select Voicemail (), Text Message (), or
Your Phone’s Settings
Picture Mail ().
7. Select Single Tones, Ring Tones, Melodies, or
Downloaded and press the navigation key down.
8. Press the navigation key left or right to select the
desired sound and press .
Section 2B: Controlling Your Phone’s Settings65
Page 78
Deleting Old Messages
You can have old messages deleted automatically when
your inbox becomes full.
1. Press Menu ( ) to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Auto Erase ().
5. Select Ye s or No and press .
Adding a Customized Signature
Each message you send can have a customized signature to
reflect your personality.
To add a customized signature to each sent message:
1. Press Menu ( ) to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Edit Signature (
).
5. Select On and press .
If you do not wish to attach a signature to your outgoing
Note:
messages, select Off.
6. Enter your signature using the keypad and press
for Save. (See “Entering Text” on page 45.)
66Section 2B: Controlling Your Phone’s Settings
Page 79
Managing Preset Messages
Your phone is preset with ten messages and ten empty
spaces for custom messages to help make sending text
messages faster and easier. These messages, such as “Where
are you?,” “Let’s get lunch,” and “Meet me at,” can be
customized or deleted to suit your needs. You can even add
your own preset messages to the list.
To edit or delete a preset message:
1. Press Menu ( ) to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Preset Messages (). (The list of messages
is displayed.)
5. To edit or delete a preset message, highlight it and
press Edit ().
6. Edit the selected message (see “Entering Text” on
page 45), and press Done ().
To add a new preset message:
1. Press Menu ( ) to access the main menu.
2. Select Messaging ().
3. Select Settings ().
Your Phone’s Settings
4. Select Preset Messages (). (The list of messages
is displayed.)
5. Press Options ( ) and select Add New ().
Section 2B: Controlling Your Phone’s Settings67
Page 80
6. Enter your preset message (see “Entering Text” on
page 45), and press Done ( ). (Your new message
will be added to the beginning of the list.)
Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Games, Memo Pad, Voice Memos, etc.,
when you are in an airplane or in any other area where
making or receiving calls or data is prohibited. When your
phone is in Airplane Mode, it cannot send or receive any
calls or access online information.
To set your phone to Airplane Mode:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Airplane Mode (
4. Read the disclaimer and press or select Next ().
5. Select On or Off and press OK ()
While in Airplane Mode, your phone’s standby screen will
display “Phone Off.”
68Section 2B: Controlling Your Phone’s Settings
).
).
.
Page 81
TTY Use With Sprint PCS Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure
that it supports digital wireless transmission. Your phone
and TTY device will connect via a special cable that plugs
into your phone's headset jack. If this cable was not
provided with your TTY device, contact your TTY device
manufacturer to purchase the connector cable.
When establishing your Sprint PCS Service, please call
Sprint Customer Service via the state Telecommunications
Relay Service (TRS) by first dialing ,.
Then provide the state TRS with this number: 866-727-
4889.
To turn TTY Mode on or off:
1. Press Menu ( ) to access the main menu.
Your Phone’s Settings
2. Select Settings (
).
3. Select Others ().
4. Select TTY ().
A message is displayed when you enable TTY that says
Note:
“Enabling TTY may impair headset use and non-TTY
accessory performance” press the left softkey to continue.
Section 2B: Controlling Your Phone’s Settings69
Page 82
5. Press after reading the message to continue.
6. Press the navigation key up or down to select
TTY Disable, TTY Full, TTY+Hearing, or TTY+Voice and
press .
In TTY Mode, your phone will display the TTY access icon.
Note:
If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be impaired.
IMPORTANT
NOTICE:
911 Emergency Calling
Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS), analog
cellular, and land line communications. Wireless
TTY calls to 911 may be corrupted when received
by public safety answering points (PSAPs)
rendering some communications unintelligible. The
problem encountered appears related to TTY
equipment or software used by PSAPs. This matter
has been brought to the attention of the FCC, and
the wireless industry and PSAP community are
currently working to resolve this.
70Section 2B: Controlling Your Phone’s Settings
Page 83
Update Phone SW
The Update Phone Software feature allows you to
automatically receive available software updates via the
Sprint PCS Vision network when they become available.
To download available updates:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Others ().
4. Select Update Phone SW ().
).
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings71
Page 84
Phone Setup Options
Launch Pad
Your phone offers you the option of assigning a shortcut
key to a favorite or often-used function. Pressing one of the
navigation keys in standby mode will launch your
personally designated shortcut.
To assign your shortcut key:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Launch Pad ().
4. Select the Up, Down, Left or Right key, and press .
5. Using the navigation key to select the desired
shortcut you would like to assign and
press
72
.
).
Page 85
Call Answer Mode
You can determine how to answer incoming calls on your
phone, whether you want to be required to press , to
press any number key, or simply open the flip.
To set call answer mode:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
).
3. Select Others ().
4. Select Call Answer ().
5. To select an option, highlight it and press
䡲 Any Key to allow an incoming call to be answered
.
by pressing any key.
䡲 Ta lk Key requires
incoming calls
䡲 Flip Open allows you to answer incoming calls by
to be pressed to answer all
.
opening the flip.
Auto Answer Mode
You may set your phone to automatically pick up incoming
calls when connected to an optional hands-free car kit or
headset.
To set Auto Answer mode:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
).
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings73
Page 86
3. Select Others ().
4. Select Auto Answer ().
5. To select an option, highlight it and press
䡲 No to disable Auto Answer.
䡲 Ye s to answer calls automatically when the phone
is connected to a hands-free car kit or a headset
(sold separately). Remember, your phone will
answer calls in Auto Answer mode even if you are
not present.
Display Language
You can choose to display your Sprint PCS Phone’s onscreen menus in English or in Spanish.
To assign a language for the phone’s display:
1. Press Menu ( ) to access the main menu.
.
2. Select Settings (
).
3. Select Others ().
4. Select Language ().
5. Select English or Español and press .
74Section 2B: Controlling Your Phone’s Settings
Page 87
Section 2C
Setting Your Phone’s Security
In This Section
⽧ Accessing the Security Menu
⽧ Using Your Phone’s Lock Feature
⽧ Using Special Numbers
⽧ Erasing Contacts
⽧ Erasing Downloads
⽧ Erasing Pictures
⽧ Resetting Your Phone
⽧ Security Features for Sprint PCS Vision
SM
By using the security settings on your Sprint PCS Phone, you
receive peace of mind without sacrificing flexibility. This
section will familiarize you with your phone’s security
settings. With several options available, you can customize
your phone to meet your personal needs.
Section 2C: Setting Your Phone’s Security75
Your Phone’s Security
Page 88
Accessing the Security Menu
All of your phone’s security settings are available through
the Security menu. You must enter your lock code to view
the Security menu.
To access the Security menu:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Security (
4. Enter your lock code to display the Security menu.
If you can’t recall your lock code, try using the last four
Tip :
digits of either your Social Security number or Sprint PCS
Phone number or try 0000 or NATL(6285). If none of these
work, call Sprint Customer Service at 1-888-211-4PCS
(4727).
).
).
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive
incoming calls or make calls to 911, Sprint Customer
Service, or special numbers. (See “Using Special Numbers”
on page 80.)
To lock your phone:
1. From the Security menu, select Lock Phone ().
2. Highlight Unlocked, On Power-Up, or Lock Now and
press .
76Section 2C: Setting Your Phone’s Security
Page 89
Unlocking Your Phone
To unlock your phone:
1. From standby mode, press .
2. Enter your lock code.
Changing the Lock Code
To change your lock code:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Security (
).
).
4. Enter your lock code. (The Security menu is
displayed.)
5. Select Change Lock ().
6. Enter your new lock code and press Next ().
7. Re-enter your new lock code press Save ().
Calling in Lock Mode
You can place calls to 911 and to your special numbers
when in lock mode. (For information on special numbers,
see “Using Special Numbers” on page 80.)
To place an outgoing call in lock mode:
䊳 To call an emergency number, special number, or
Sprint Customer Service, enter the phone number
and press
Section 2C: Setting Your Phone’s Security77
.
Your Phone’s Security
Page 90
Locking the Camera
When your pictures are locked you are unable to access
the camera to take pictures without first entering a
password. You are required to enter a password prior to
accessing the Pictures menu.
Locking the Pictures Menu
To lock your pictures menu:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Security (
4. Select Lock Pictures ().
5. Select On/Off and press .
).
) and enter your lock code.
Accessing the Pictures Menu in Lock Mode
To access the pictures menu:
1. Press Menu ( ) to access the main menu.
2. Select Pictures ().
3. Enter your lock code. (The Pictures menu is
displayed.)
78Section 2C: Setting Your Phone’s Security
Page 91
Locking Services
This setting allows you to lock voice call functions and
Sprint PCS Vision services. When you enable Lock
Services, you are unable to make new calls (excluding
emergency numbers) or access the Sprint PCS Vision
services until the lock has been disabled in the Security
menu.
Locking Voice Services
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Security (
4. Select Lock Services ().
5. Select Voice: Unlocked ().
6. Select Lock and press .
).
) and enter your lock code.
Locking Sprint PCS Vision
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Security (
4. Select Lock Services ().
5. Select PCS Vision: Unlocked ().
6. Select Lock and press .
Section 2C: Setting Your Phone’s Security79
).
) and enter your lock code.
Your Phone’s Security
Page 92
Using Special Numbers
Special numbers are important numbers that you have
designated as being “always available.” You can call and
receive calls from special numbers even if your phone is
locked.
You can save up to three special numbers in addition to
your contact entries (the same number may be in both
directories).
To add or replace a special number:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Security (
4. Select Special # ().
5. Highlight the desired location for your entry and
press .
6. Enter the number and press
There are no Speed Dial options associated with special
Note:
numbers.
80Section 2C: Setting Your Phone’s Security
).
) and enter your lock code.
.
Page 93
Erasing Contacts
You can quickly and easily erase all of your Contacts.
To erase all the names and phone numbers in your
Contacts:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Security (
4. Select Erase ().
5. Select Erase Contacts (
6. If you are certain you would like to erase all of your
internal Contacts entries, select Ye s and press .
Section 2C: Setting Your Phone’s Security81
).
) and enter your lock code.
).
Your Phone’s Security
Page 94
Erasing Downloads
You can use your phone’s security menu to erase all items
you have downloaded to your phone.
To erase all downloads:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Security (
4. Select Erase ().
5. Select Erase Downloads ().
6. If you are certain that you would like to erase all
items downloaded to your phone, select Yes and
press .
This will also delete any content originally preloaded into
Note:
the handset.
82Section 2C: Setting Your Phone’s Security
).
) and enter your lock code.
Page 95
Erasing Pictures
You can use your phone’s security menu to erase all
pictures saved to your phone.
To erase all pictures:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Security (
4. Select Erase ().
5. Select Erase Pictures ().
6. If you are certain that you would like to erase all
pictures saved in your phone, select Yes and
press .
Section 2C: Setting Your Phone’s Security83
).
) and enter your lock code.
Your Phone’s Security
Page 96
Resetting Your Phone
Resetting the phone restores all the factory defaults,
including the ringer types and display settings. (Contacts
are not erased.)
To reset your phone:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Security (
4. Select Reset Phone ()
5. If you are certain that you would like to restore all of
the factory settings, select Yes and press .
).
) and enter your lock code.
.
Reset Picture Account
It is sometimes necessary to clear the token associated
with the Picture account in Sprint PCS Vision. This will
reset your account.
To reset your picture account:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
3. Select Security (
4. Select Reset Picture Account ().
5. If you are certain that you would like to reset your
Picture account, select Yes and press .
84Section 2C: Setting Your Phone’s Security
).
) and enter your lock code.
Page 97
Security Features for Sprint PCS Vision
Enabling and Disabling Sprint PCS Vision
Services
You can disable Sprint PCS Vision services without turning
off your phone; however, you will not have access to any
Sprint PCS Vision services, including Web and messaging.
Disabling Sprint PCS Vision will avoid any charges
associated with Sprint PCS Vision services. While signed
out, you can still place or receive phone calls, check
voicemail, and use other voice services. You may enable
Sprint PCS Vision services again at any time.
To disable Sprint PCS Vision services:
1. Press Menu ( ) to access the main menu.
SM
Your Phone’s Security
2. Select Settings (
3. Select PCS Vision ().
4. Select Disable Vision (). (A message will appear.)
5. Read the disclaimer and press Next ().
6. Select Disable Vision and press .
Section 2C: Setting Your Phone’s Security85
).
Page 98
To enable Sprint PCS Vision services:
1. Press Menu ( ) to access the main menu.
2. Select Settings (
).
3. Select PCS Vision ().
4. Select Enable PCS Vision (). (A message will
appear.)
5. Select Connect and press .
6. Select Ye s to enable Vision service and press .
86Section 2C: Setting Your Phone’s Security
Page 99
Section 2D
Controlling Your Roaming Experience
In This Section
⽧ Understanding Roaming
⽧ Setting Your Phone’s Roam Mode
⽧ Controlling Roaming Charges Using Call Guard
Roaming is the ability to make or receive calls when you’re off
the Sprint Nationwide PCS Network. Your new Sprint PCS
VisionSM Picture Phone PM-A840 by Samsung works
anywhere on the Sprint Nationwide PCS Network and
allows you to roam on other 1900 and 800 MHz digital
networks where we've implemented roaming agreements with
other carriers.
This section explains how roaming works as well as special
features that let you manage your roaming experience.
Roaming
Section 2D: Controlling Your Roaming Experience87
Page 100
Understanding Roaming
Recognizing the Roaming Icon on the Display Screen
Your phone’s display screen always lets you know when
you’re off the Sprint Nationwide PCS Network. Any time
you are roaming, the phone displays the roaming
icon ().
Remember, when you are using your phone off the Sprint
Tip :
Nationwide PCS Network, always dial numbers using 11
digits (1 + area code + number).
Unless your Sprint PCS Service Plan includes roaming, you
Note:
will pay a higher per-minute rate for roaming calls.
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality
and security will be similar to the quality you receive when
making calls on the Sprint Nationwide PCS Network.
However, you may not be able to access certain features,
such as Sprint PCS Vision.
If you’re on a call when you leave the Sprint Nationwide
Note:
PCS Network and enter an area where roaming is
available, your call is dropped. If your call is dropped in an
area where you think Sprint PCS Service is available, turn
your phone off and on again to reconnect to the Sprint
Nationwide PCS Network.
88Section 2D: Controlling Your Roaming Experience
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