Samsung PM-A840 User Manual
Sprint PCS® Service
Sprint PCS VisionSM Picture Phone
PM-A840 by Samsung
®
www.sprintpcs.com
© 2005 Sprint. All rights reserved. No reproduction in whole or in part without
prior written approval. Sprint, the diamond logo design, and all other Sprint
marks referenced herein are trademarks of Sprint. All other trademarks are
the property of their respective owners.
Printed in South Korea
YG05.03_LMa840_072105_F4
Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . .1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . 4
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . .6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Section 2: Your Sprint PCS Phone . . . . . . . . . . . .11
2A. Your Sprint PCS Phone: The Basics . . . . . . . . . . 13
Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . .14
Key Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . .18
Features of Your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . 22
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . .24
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . 25
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . 29
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . 30
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . 34
Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . .35
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . 39
Dialing and Saving Phone Numbers
With Pauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Abbreviated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Dialing From Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Using One-Touch/Two-Touch Speed Dialing . . . . . . . . . 43
Using Plus (+) Code Dialing . . . . . . . . . . . . . . . . . . . . . . . 44
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Selecting a Character Input Mode . . . . . . . . . . . . . . . . . .45
Entering Characters Using T9 Text Input . . . . . . . . . . . . 46
Entering Characters by Tapping the Keypad . . . . . . . . .47
Entering Numbers, Symbols, Emoticons, Preset
Messages and Recent Messages . . . . . . . . . . . . . . . . . . . .48
2B. Controlling Your Phone’s Settings . . . . . . . . . . 51
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Selecting a Key Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Adjusting the Phone’s Volume Settings . . . . . . . . . . . . . . 57
Alert Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Silence All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Changing the Text Greeting . . . . . . . . . . . . . . . . . . . . . . 59
Changing the Backlight Time Length . . . . . . . . . . . . . . . 60
Changing the Screen Saver . . . . . . . . . . . . . . . . . . . . . . .61
Dialing Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . .69
Update Phone SW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Call Answer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Auto Answer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . 75
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . .76
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . 76
Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . .77
Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . .77
Calling in Lock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Locking the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Locking Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Erasing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Erasing Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Erasing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Reset Picture Account . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
SM
Security Features for Sprint PCS Vision
. . . . . . . . . . . . . .85
Enabling and Disabling Sprint PCS Vision Services . . . . . 85
2D. Controlling Your Roaming Experience . . . . . . . 87
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . .90
Controlling Roaming Charges Using Call Guard . . . . . . . . . 91
2E. Navigating Through Menus . . . . . . . . . . . . . . . . 93
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
2F. Managing Call History . . . . . . . . . . . . . . . . . . . . 111
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Making a Call From Call History . . . . . . . . . . . . . . . . . . . .114
Saving a Phone Number From
Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Prepending a Phone Number From
Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
2G. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . 119
Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . 120
Assigning a Group Entry . . . . . . . . . . . . . . . . . . . . . . . .121
Finding Contact Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Contact Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . .124
Adding a Phone Number to a Contact Entry . . . . . . . . . .125
Editing a Contact Entry’s Phone Number . . . . . . . . . . . . .125
Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . .126
Editing a Contact Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . 128
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . .129
2H. Using the Phone’s Scheduler and Tools . . . . . 131
Using Your Phone’s Scheduler . . . . . . . . . . . . . . . . . . . . .132
Adding an Event to the Scheduler . . . . . . . . . . . . . . . . .132
Event Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Event Alert Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Viewing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Going to Today’s Calendar Menu . . . . . . . . . . . . . . . . .134
Erasing a Day’s Events . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Using Your Phone’s Alarm Clock . . . . . . . . . . . . . . . . . . . 136
Using Your Phone’s Memo Pad . . . . . . . . . . . . . . . . . . . . . 137
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . 139
Using the Task List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
World Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Countdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
2I. Using Your Phone’s Voice Services . . . . . . . . . 145
Activating Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 146
Using Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Enabling/Disabling Digit Dial Choice Lists . . . . . . . . . . 148
Adapting Digit Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Using Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Enabling/Disabling Name Dial Choice Lists . . . . . . . . . 153
Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Enabling/Disabling Contact Choice Lists . . . . . . . . . . . . 155
Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Recording Voice Memos . . . . . . . . . . . . . . . . . . . . . . . .156
Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . 157
Phone Status Information . . . . . . . . . . . . . . . . . . . . . . . . . 160
My Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Getting Your Phone Number . . . . . . . . . . . . . . . . . . . . .161
2J. Using the Built-in Camera . . . . . . . . . . . . . . . . 163
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Creating Your Sprint PCS Picture Mail Password . . . . . 167
Camera Mode Options . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Selecting Camera Settings . . . . . . . . . . . . . . . . . . . . . . . 172
Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
In Camera Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
In Camera Folder Options . . . . . . . . . . . . . . . . . . . . . . .174
Saved to Phone Folder . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Saved to Phone Folder Options . . . . . . . . . . . . . . . . . . . 176
SM
Sending Sprint PCS Picture Mail
. . . . . . . . . . . . . . . . . . .177
Sending Pictures From the In Camera Folder . . . . . . . . 177
Sending Pictures From Messaging . . . . . . . . . . . . . . . . .179
Managing Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . 180
Using the Sprint PCS Picture Mail Web Site . . . . . . . . . 180
Managing Online Pictures From Your Phone . . . . . . . . 181
Uploading Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Downloading Your Online Pictures . . . . . . . . . . . . . . .183
Section 3: Sprint PCS Service Features . . . . . . 185
3A. Sprint PCS Service Features:
The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . .188
Voicemail Notification . . . . . . . . . . . . . . . . . . . . . . . . . .189
New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . .189
Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . 190
Voicemail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Clearing the Message Icon . . . . . . . . . . . . . . . . . . . . . . . 195
Voicemail Menu Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . 198
Composing SMS Text Messages . . . . . . . . . . . . . . . . . . . 198
Accessing SMS Text Messages . . . . . . . . . . . . . . . . . . . .199
Using Preset (Canned) Messages . . . . . . . . . . . . . . . . . .201
VoiceSMS Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Handwriting Messages . . . . . . . . . . . . . . . . . . . . . . . . . .203
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . 205
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Viewing Missed Events . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
3B. Sprint PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . 209
Sprint PCS Vision Applications . . . . . . . . . . . . . . . . . . . . . 210
Getting Started With Sprint PCS Vision . . . . . . . . . . . . . .211
Your User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Launching a Sprint PCS Vision Connection . . . . . . . . . .213
Net Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Sprint PCS Vision Connection Status and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Navigating the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Sprint PCS Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
Accessing Sprint PCS Mail . . . . . . . . . . . . . . . . . . . . . . . 219
Accessing Additional Email Providers . . . . . . . . . . . . . . 220
Accessing Instant Messaging . . . . . . . . . . . . . . . . . . . . . 221
Accessing Wireless Chatrooms . . . . . . . . . . . . . . . . . . . 222
Downloading Premium Services Content . . . . . . . . . . . . . 223
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Using the Browser Menu . . . . . . . . . . . . . . . . . . . . . . . .228
Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . .233
3C. Sprint PCS Voice Command
Getting Started With Sprint PCS
Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . 237
Making a Call With Sprint PCS
Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Accessing Information Using
Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . 239
SM
. . . . . . . . . . . . . 235
Section 4: Safety Guidelines
and
Warranty Information . . . . . . . . . . . . . . . . . . . . . 241
4A. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Getting the Most Out of Your Reception . . . . . . . . . . . . . 244
Maintaining Safe Use of and Access to
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Acknowledging Special Precautions
and the FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . .251
4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . 253
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . .254
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Welcome to Sprint
Sprint has the most complete, all-digital wireless network in the
nation. Depend on it.
Sprint is committed to bringing you the best wireless
technology available. We built our complete, nationwide
network from the ground up, so all your services –
whether it’s Voicemail, Caller ID, email, or Sprint PCS
Picture Mail – will work the same wherever you go on the
Sprint Nationwide PCS Network.
This guide will familiarize you with our technology and
your new Sprint PCS Phone through simple, easy-to-follow
instructions. It’s all right here – from setting up your
account passwords and voicemail to using the most
advanced features of Sprint PCS Vision
Sprint PCS. Now, that’s betterSM.
Welcome and thank you for choosing Sprint.
SM
.
i
Introduction
This Phone Guide introduces you to Sprint PCS Service and
all the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Sprint PCS Phone
⽧ Section 3: Sprint PCS Service Features
⽧ Section 4: Safety Guidelines and Warranty Information
Throughout this guide, you'll find tips that highlight
special shortcuts and timely reminders to help you make
the most of your new phone and service. The Table of
Contents and Index will also help you quickly locate
specific information.
You'll get the most out of your phone if you read each
section. However, if you'd like to get right to a specific
feature, simply locate that section in the Table of Contents
and go directly to that page. Follow the instructions in that
section, and you'll be ready to use your phone in no time.
ii
Phone
Guide
Note:
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
www.sprintpcs.com and sign on to My PCS to
Visit
access the most recent version of the phone guide.
Getting Started
Section 1
2
Section 1A
Setting Up Service
In This Section
⽧ Getting Started With Sprint PCS Service
⽧ Setting Up Your Voicemail
⽧ Sprint PCS Account Passwords
⽧ Getting Help
Setting up service on your new Sprint PCS Phone is quick and
easy. This section walks you through the necessary steps to
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint PCS Service.
Setting Up Service
Section 1A: Setting Up Service 3
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is
probably activated, unlocked, and ready to use. If you
received your phone in the mail, it probably has been
activated; all you need to do is unlock it.
If your phone is not activated, please refer to the
Welcome to Sprint brochure included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold for a few seconds to turn the
phone on.
2. Press Unlock ().
To select a softkey, press the softkey button directly below
Note:
the softkey text that appears at the bottom left and bottom
right of your phone’s display screen. Softkey actions
change according to the screen you’re viewing and will not
appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security
purposes, the code is not visible as you type.)
If you can’t recall your lock code, try using the last four
Tip :
digits of either your Social Security number or Sprint PCS
Phone number or try 0000 or NATL (6285). If none of these
work, call Sprint Customer Service at 1-888-211-4PCS
(4727).
4 Section 1A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are
automatically transferred to your voicemail, even if your
phone is in use or turned off. Therefore, you will want to
set up your voicemail and personal greeting as soon as
your Sprint PCS Phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your pass code
䡲 Record your greeting
䡲 Record your name announcement
䡲 Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your pass
code)
If you are concerned about unauthorized access to your
Note:
voicemail account, Sprint recommends you enable your
voicemail pass code.
Setting Up Service
For more information about using your voicemail, see
“Using Voicemail” on page 188.
Section 1A: Setting Up Service 5
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your Sprint PCS Vision account. To ensure
that no one else has access to your information, you will
need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account
password to sign on to www.sprintpcs.com and to use when
calling Sprint Customer Service. Your default account
password is the last four digits of your Social Security
number. If you are not the account owner (if someone else
receives the invoice for your Sprint PCS Service), you can
get a sub-account password at
Voicemail Password
You'll create your voicemail password (or pass code) when
you set up your voicemail. See “Setting Up Your Voicemail”
on page 188 for more information on your voicemail
password.
Sprint PCS Vision Password
With your Sprint PCS Vision Picture Phone PM-A840 by
Samsung, you may elect to set up a Sprint PCS Vision
Password. This optional password may be used to
authorize purchase of Premium Services content and to
protect personal information on multi-phone accounts.
For more information, or to change your passwords, sign
www.sprintpcs.com or call Sprint Customer Service at
on to
1-888-211-4PCS (4727).
www.sprintpcs.com.
6 Section 1A: Setting Up Service
Getting Help
Visit www.sprintpcs.com
You can go online to:
䢇 Access your account information
䢇 Check your minutes used (depending on your
Sprint PCS Service Plan)
䢇 View and pay your bill
䢇 Make your life easier by enrolling in Sprint PCS Online
Billing and Automatic Payment
䢇 Purchase accessories
䢇 Shop for the latest Sprint PCS Phones
䢇 View available Sprint PCS Service Plans and options
䢇 Learn more about Sprint PCS Vision and other great
products like Sprint PCS Picture MailSM, games, ringers,
screen savers, and more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different
ways:
䢇 Dial on your Sprint PCS Phone
䢇 Sign on to your account at www.sprintpcs.com
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers)
䢇 Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
Setting Up Service
Section 1A: Setting Up Service 7
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS Account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
䊳 Press .
This service may not be available in all Affiliate areas.
Note:
Sprint PCS Directory Assistance
You have access to a variety of services and information
through Sprint PCS Directory Assistance, including
residential, business, and government listings; assistance
with local or long-distance calls; movie listings; and hotel,
restaurant, shopping, and major local event information.
There is a per-call charge, and you will be billed for airtime.
To call Sprint PCS Directory Assistance:
䊳 Press .
8 Section 1A: Setting Up Service
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.
To access Sprint PCS Operator Services:
䊳 Press .
For more information or to see the latest in products and
services, visit us online at
Sprint PCS Operator Services may not be available in all
Note:
Affiliate areas.
www.sprintpcs.com.
Welcome and thank you for choosing Sprint.
Setting Up Service
Section 1A: Setting Up Service 9
10 Section 1A: Setting Up Service
Section 2
Your Sprint PCS Phone
12
Section 2A
Your Sprint PCS Phone: The Basics
In This Section
⽧ Front View of Your Phone
⽧ Viewing the Display Screen
⽧ Features of Your Sprint PCS Phone
⽧ Turning Your Phone On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your Sprint PCS Phone is packed with features that simplify your
life and expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of
your phone.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics 13
Front View of Your Phone
1. Speaker
2. Display Screen
3. Headset Jack
4. OK Key
5. Left Softkey
6. Volume Key
7. TALK Key
8. Voicemail Key
9. Numeric Keypad
10. Shift/Asterisk Key
11. Power Interface
Connector
12. Accessory Interface
Connector
21. Navigation Key
20. Right Softkey
19. Side Camera Key
18. BACK Key
17. END Key
16. Voice Command/
Speakerphone Key
15. Space/Pound Key
14. Plus Code
Dialing Key
13. Microphone
14 Section 2A: Your Sprint PCS Phone: The Basics
Key Functions
1. Speaker: The speaker allows you to hear the other
caller and the different ring tones and sounds offered
by your phone.
2. Display Screen: This screen displays all the
information needed to operate your phone.
3. Headset Jack: Allows you to plug in an optional
headset for convenient, hands-free conversations.
4. OK Key: Pressing ( ) when navigating through a
menu accepts the highlighted choice in the menu. If
you press once in standby mode, the Pictures menu is
displayed. If you press and hold, the camera is
launched.
5. Left Softkey: This key is used to navigate through
menus and applications by selecting the choice
available in the Left Softkey Option on your display
screen.
6. Volume Key: Allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be
used to scroll up or down to navigate through the
different menu options. To mute the ringer during an
incoming call, press the volume key up or down.
7. TALK Key: Allows you to place or receive a call. In
standby mode, press the key once to access the
Recent call log. If you press and hold the key down,
you will initiate the Voice Recognition feature.
8. Voicemail Key: Press and hold to automatically dial
your voicemail.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics 15
9. Numeric Keypad: Use these keys to enter numbers,
letters, and characters.
10. Shift/Asterisk Key: Enters the asterisk [*] character for
calling features. In text entry mode, press to change
the capitalization mode.
11. Power Interface Connector: This connector is used to
plug in the charging accessories.
12. Accessory Interface Connector: This connector is used
connect any available accessory cables to your
phone.
13. Microphone: The Microphone allows the other caller
to hear you clearly when you are speaking to them.
14. Plus Code Dialing Key: Automatically dials the
international access code for the country in which
you are located (for instance, 011 for international
calls placed from the United States).
15. Space/Pound Key: Enters the pound [#] character for
calling features. In text entry mode, press to enter a
space.
16. Voice Command/Speakerphone Key: Allows you to say
commands to perform common functions supported
by your phone or turns on or off the speakerphone
during a call. Press and hold the outer key or press
and release inner key to initiate speakerphone.
17. END Key: Ends a call. Press and hold this key for a few
seconds to turn your phone on or off. While in the
main menu, it returns the phone to standby mode
and cancels your input. When you receive an
incoming call, press to enter silent mode and mute
the ringer.
16 Section 2A: Your Sprint PCS Phone: The Basics
18. BACK Key: Deletes characters from the display when
you are in text entry mode. When in a menu, press to
return to the previous menu. This key also allows you
to return to the previous screen in a Sprint PCS Vision
session.
19. Side Camera Key: Allows you to launch the Camera
with the press of a button when the flip is open.
When the flip is closed, you can press and hold to
launch the camera using the external LCD as a
viewfinder.
20. Right Softkey: This key is used to navigate through
menus and applications by selecting the choice
available in the Right Softkey Option on your display
screen.
21. Navigation Key: This key allows you to scroll through
the phone menu options and provides a shortcut to
phone functions from standby mode.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics 17
Viewing the Display Screen
Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:
To view a list of your phone’s icons and descriptions, from
Tip :
the main menu select Settings > Phone Info > Icon
Glossary.
displays your current signal strength. The more
lines you have, the stronger your signal.
means your phone cannot find a signal.
tells you a call is in progress.
indicates that you have voicemail, text,
numeric pages, picture messages, or Sprint PCS
Web Alert messages waiting. Press briefly to
see a list of pending messages or press and hold
to dial your voicemail box.
indicates that there is an unread message in
your inbox.
indicates that the text message has been read.
indicates that there is an unread urgent message
in your inbox.
indicates that you have read the urgent message.
indicates that you have new Sprint PCS Picture
Mail waiting in your inbox.
indicates that you have new voicemail.
indicates that you have a new text message.
18 Section 2A: Your Sprint PCS Phone: The Basics
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