Samsung OS7000 Reference Manual

L OGGI NG INTO Y O UR MAILBOX

Press the MESSAGE button at your own extension. The
system will ask you for your password. The default
password is 0000.

If you are calling from outside; call your main number.
When the main greeting begins to play press # plus your
mailbox number. You will then be prompted for your
password.

V e r s i o n 1 . 0

KEYSET

QUICKSTA RT

REFERENC E

GUIDE

technology

consu l t i n g

MESSAGE L IG H T

The message light on your phone will light when you have
a message and the display, if available, will show the
number of message in your mailbox.

MESSAGE I NF O R M AT I O N

By default, your mailbox plays the message information
about the message including Caller ID information before
each message is played. To disable this feature, dial 66
after entering your password when accessing your
mailbox.

MESSAGE R EM I N D E RS

To leave yourself a message as a reminder, press ## while
the phone is idle. This will leave a message in your own
mailbox.

To leave a message for another user press # and their
extension number while your phone is idle.

Unified Communications

Samsung OS7000

OfficeServ

P.O. Box 576
Tomball, TX 77377-0576
[phone] Phone
[phone] Fax
www.wwtelephoneco.com

STANDARD GUIDE

VOICEMAI L EA S Y S ETUP

Your mailbox will not operate correctly until five easy steps
are completed to setup your mailbox. When the system
answers, press these shortcut keys to set up your mailbox.

#7 1 – CH AN GE P A SS WO RD

Password length can be from 1-8 digits. Default is

0000.

#7 2 – R EC OR D Y O UR N AM E

Plays when callers access you through the directory
or when calls are transferred to you.

#7 3 – E NT ER N A M E

Follow the prompt to enter your name using the
number pad on your phone. This is how callers
locate you in the automated directory.

51 – RE CO RD N/ A G RE ET IN G

This greeting answers your callers when your phone
is not answered.

57 – RE CO RD PR I M A RY G RE ETIN G

This greeting plays when calls are transferred to your
mailbox.

NOTE: It is recommended that your No-Answer
Greeting (51) and your Primary Greeting (57) be
recorded with the same message.

S T I L L H AV IN G T R O UB LE ? V I S I T WW W . W W TE LE PH O N E C O. CO M F O R A FU LL R AN G E O F U SE R GU ID E S .

Look for the blue diamond icon, pictured here, on our website.

M AKI NG A N OU TSI DE CA L L

Lift the Handset or Press Speaker,
Dial 9, then telephone #.
Or
Dial 9 then telephone #.

A NS WERING A C A L L

Lift the Handset.
Or
Press the Ans/Rls button. If your
phone is not ringing your will need to
press the flashing light for the line
that is ringing, and then lift the
handset.

SAMSUNG OS7000 STANDARD REFERENCE GUIDE

STANDARD C ON F I G U R AT I O N G UI DE

Additional voicemail directions on reverse side.

P LACI NG A C A L L O N H O L D

While the call is active: Press the Hold
button.

R ETREIV I NG H EL D CA L LS

Lift the Handset then press the desired line
key that is holding a call.

P A RKING A C A L L

While on phone with a caller:

1. Press the Park button.

2. Dial 0-9 for the desired orbit number.

3. Remember the orbit number and
announce call is parked in the specified
orbit.

R ETREIV I NG A P AR KED C A LL

Press Speaker or lift handset then:

1. Press the desired Park button.

1. Dial the orbit number (0-9) for which the
call is parked.

TRA NSFERING A C A L L

While the call is active:

1. Press the Transfer key.

2. Dial the station number or press the
button assigned to the person you are
transfering to.

3. Announce the call. (Optional)

4. Hang up.

P LACI NG A C O NF ERE NCE CALL

1. Establish first call.

2. Press the Conf button.

3. Dial the extension/outside number you
would like to add.

4. When called party answers, press the
Conf key twice.

5. Repeat steps 2-4 to add more parties.

A L L-CA L L F ORWAR D CA L LS

1. Press Speaker.

2. Dial 601

3. Dial Party to be forwarded to. If an
outside line Dial 9 first.

5. Press Speaker.

C A NCEL ALL-CALL FORWA R D

1. Press Speaker.

2. Dial 600

A C TIVA TE/DE A C T IVA TE D O NOT
DIST URB

To Activate: Dial 401
To Deactivate: Dial 400

M AKE A PAGE (IF AV A I L AB LE )

1. Lift Handset

2. Press PAGE.

T O MU TE Y OU R P H O N E DU RI NG A C A L L

1. During a call press the Scroll button.

2. Press the Mute softkey.
When Mute is active the letters for Mute will
be displayed in lowercase letters. To cancel
mute, press Mute again.

T O CHECK YOUR CA L LER ID

1. Press the Scroll button.

2. Press the Other softkey.

3. Press Scroll twice.

4. Press the CID softkey. Use the volume
keys to scroll through call logs.

T O CALL T HE V OI C E MA IL

Press the Message key.

T O TRANSFE R A CA L LER TO T HE

V O ICEMAI L B O X O F ANOTHER U SER ’s

E X TE NSION.

1. While on call, press VMT.

2. Dial extension number, or press button
for person you wish to transfer caller to.

3. Hang up.