Samsung OfficeServ 500 Programming guide User guide

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GANA-000023 Ed. 01

Offic eSe rv 5 00

Program m ing Guide

01. 2005

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This guide is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to third parties in any form without the prior written consent of SAMSUNG Electronics Co., Ltd.

TRADEMARKS

Product names mentioned in this document may be trademarks and/or registered trademarks of their respective companies.

is the trademark of SAMSUNG Electronics Co., Ltd.

This guide should be read and used as a guideline for properly installing and operating the product.

This guide may be changed for the system improvement, standardization and other technical reasons without prior notice.

If you need updated guides or have any questions concerning the contents of the guides, contact our Document Center at the following address or Web site:

Address: Document Center 2nd Floor IT Center. Dong-Suwon P.O. Box 105, 416, Maetan-3dong Yeongtong-gu,

Suwon-si, Gyeonggi-do, Korea 442-600

Homepage: http://www.samsungdocs.com

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INTRODUCTION

Purpose

This guide describes a programming method for the OfficeServ 500 system users. OfficeServ 500 allows you to utilize a digital phone to simply change the system setup. Likewise, using a phone to change the system setup is called MMC(Man Machine Communication) program. This guide describes how to program a digital phone.

Document Content and Organization

OfficeServ 500 Programming Guide

This guide is composed of two Chapters and one Annex. Each chapter is introduced as follows:

CHAPTER 1. Overview Of MMC Programming

This chapter describes things to know before starting MMC programming and about the buttons of digital phone and cautions.

CHAPTER 2. MMC Programming

This chapter describes how to use each MMC program as it was listed.

ANNEX A. Abbreviation

Acronyms frequently used in this document are described.

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Conventions

The following types of paragraphs contain special information that must be carefully read and thoroughly understood. Such information may or may not be enclosed in a rectangular box, separating it from the main text, but is always preceded by an icon and/or a bold title.

WARNING

Provides information or instructions that the reader should follow in order to avoid

personal injury or fatality.

CAUTION

Provides information or instructions that the reader should follow in order to avoid

a service failure or damage to the system.

CHECKPOINT

Provides the operator with checkpoints for stable system operation.

NOTE

Indicates additional information as a reference.

OPERATION PROCEDURES

Indicates the operational procedures that should be executed in sequence.

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OfficeServ 500 Programming Guide

Reference

OfficeServ 500 Installation Guide

Introduces the installation related information for OfficeServ 500 system.

OfficeServ 500 Service Manual

Introduces circuit configuration of each section in OfficeServ 500 system, main functions, parts list, troubleshooting, and disassembly diagram of main device.

DS-5012L Digital Phone User’s Manual

This is a user’s manual for the Large LCD Digital Phone(DS-5012L) that can be used by connecting to the OfficeServ 500 system.

ITP-5012L IP Phone User’s Manual

This is a user’s manual for the Large LCD IP Phone that can be used by connecting to the OfficeServ 500 system.

DS-5038D/5021D/5014D Digital Phone User Guide

This is a user’s manual for the 2 Line LCD Digital Phone(DS-5038D, DS-5012D, DS5014D) that can be used by connecting to the OfficeServ 500 system.

ITP-5021D/5014D IP Phone User Guide

This is a user’s manual for the 2 Line LCD IP Phone(ITP-5021D, ITP-5014D) that can be used by connecting to the OfficeServ 500 system.

OfficeServ 500 Wireless LAN Service Manual

Introduces information needed to install the wireless device of the OfficeServ 500 system or for its maintenance.

WIP-5000M Phone User Guide

This is a user’s manual for WIP-5000M that is designed to use wireless LAN provided from the OfficeServ 500 system.

Revision History

EDITION DATE OF ISSUE REMARKS

00 06. 2004. First Edition

01 01. 2005. - MMC 324 added (SLI2 card interface)

- New options added to MMC 110, 210, 861

- Changed MMC descriptions relating to addition of WLAN functions and modification of options

III

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SAFETY CONCERNS

For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation.

Symbols

Caution

Indication of a general caution

OfficeServ 500 Programming Guide

Restriction

Indication for prohibiting an action for a product

Instruction

Indication for commanding a specifically required action

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Caution

When using the auto record feature

Before using the auto record feature make sure that you are not violating any

state or federal laws. Some states require that the recorded party be notified. SAMSUNG is not responsible for any illegal use of this feature.

Call Cost

Changing this value when there is a call in progress may result in an inaccurate

call cost. This Meter Pulse Detection(MPD) facility requires the MPD version of the trunk card.

When changing the MMC [807], [809], [812] and [816]

MMC [807], [809], [812] and [816] should not be changed from the default levels

without the assistance of the local SAMSUNG distributor.

CAUTION

The DECT System Code/Register handsets Change

Only the system administrator and/or installer should be allowed access to

change the DECT System Code and Register handsets.

Compliance with the National Version Standard

For the national version, OfficeServ 500 is designed to comply with the standard

of the corresponding country. Therefore, in case the ‘Program 812 Program the national standard change’ needs to be used, please call the service company assigned by Samsung to get an expert’s advice.

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OfficeServ 500 Programming Guide

TABLE OF CONTENTS

INTRODUCTION I

Purpose...............................................................................................................................................I

Document Content and Organization .................................................................................................I

Conventions .......................................................................................................................................II

Reference..........................................................................................................................................III

Revision History ................................................................................................................................III

SAFETY CONCERNS V

Symbols ............................................................................................................................................ V

Caution............................................................................................................................................. VI

CHAPTER 1. Overview Of MMC Programming 1-1

1.1 Introduction to Programming .....................................................................................................1-1

1.2 Phone Buttons.............................................................................................................................. 1-2

1.2.1 DS-4000 Series phones ..................................................................................................... 1-2

1.2.2 DS/ITP-5000D Series Phones............................................................................................ 1-3

1.3 Cautions in Programming ........................................................................................................... 1-5

1.4 Program List by User’s Level ..................................................................................................... 1-6

1.4.1 Station Level Programming ................................................................................................ 1-6

1.4.2 Operator Level Programming ............................................................................................. 1-7

1.4.3 Technician Level Programming ........................................................................................ 1-13

1.5 Program List by Name ............................................................................................................... 1-15

1.6 Program List by Function ......................................................................................................... 1-22

1.6.1 Phone Function................................................................................................................. 1-22

1.6.2 Networking Function ......................................................................................................... 1-23

1.6.3 VoIP Function.................................................................................................................... 1-23

1.6.4 WLAN Function................................................................................................................. 1-24

1.6.5 LCR Function .................................................................................................................... 1-24

1.6.6 Auto Attendant/Voice Mail Function.................................................................................. 1-25

1.6.7 Diagnosis Function ........................................................................................................... 1-26

1.6.8 Hotel Function................................................................................................................... 1-26

VII

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CHAPTER 2. MMC Programming 2-1

2.1 Overview of Programming Procedure ........................................................................................2-1

2.2 Programming Procedure..............................................................................................................2-2

[100] STATION LOCK .....................................................................................................................2-2

[101] CHANGE USER PASSCODE ...............................................................................................2-4

[102] CALL FORWARD ..................................................................................................................2-5

[103] SET ANSWER MODE ...........................................................................................................2-7

[104] STATION NAME ....................................................................................................................2-9

[105] STATION SPEED DIAL .......................................................................................................2-11

[106] STATION SPEED DIAL NAME............................................................................................2-13

[107] KEY EXTENDER.................................................................................................................2-14

[108] STATION STATUS...............................................................................................................2-17

[109] DATE DISPLAY ...................................................................................................................2-19

[110] STATION ON/OFF ...............................................................................................................2-21

[111] PHONE RING TONE ...........................................................................................................2-23

[112] ALARM REMINDER CLOCK...............................................................................................2-24

[113] VIEW MEMO NUMBER.......................................................................................................2-26

[114] PHONE VOLUME................................................................................................................2-27

[115] SET PROGRAMMED MESSAGE .......................................................................................2-29

[116] ALARM AND MESSAGE .....................................................................................................2-30

[117] EDIT TEXT MESSAGE........................................................................................................2-32

[118] CONFERENCE GROUP .....................................................................................................2-33

[119] CALLER ID DISPLAY ..........................................................................................................2-35

[120] LARGE LCD OPTION .........................................................................................................2-37

[121] PHONE LANGUAGE...........................................................................................................2-39

[122] NEWS DISPLAY SPEED...................................................................................................2-41

[125] EXECUTIVE STATE............................................................................................................2-42

[200] OPEN CUSTOMER PROGRAMMING ...............................................................................2-44

[201] CHANGE CUSTOMER PASSCODE ..................................................................................2-46

[202] CHANGE FEATURE PASSCODE.......................................................................................2-47

[203] ASSIGN UA DEVICE...........................................................................................................2-49

[204] COMMON BELL CONTROL ...............................................................................................2-50

[205] ASSIGN LOUD BELL ..........................................................................................................2-51

[206] BARGE-IN TYPE.................................................................................................................2-52

[207] ASSIGN VM/AA PORT ........................................................................................................2-53

[208] ASSIGN RING TYPE...........................................................................................................2-54

[209] ASSIGN ADD-ON MODULE................................................................................................2-55

[210] CUSTOMER ON/OFF PER TENANT .................................................................................2-56

[211] DOOR RING ASSIGNMENT ...............................................................................................2-61

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[214] DISA ALARM RINGING STATION...................................................................................... 2-62

[215] VOICE DIALLER OPTIONS ............................................................................................... 2-63

[216] VOICE DIALLER ASSIGNMENTS ..................................................................................... 2-64

[217] ISDN SERVICE TYPE ........................................................................................................ 2-65

[220] STATION PAIR.................................................................................................................... 2-66

[221] TRAFFIC REPORT OPTION.............................................................................................. 2-67

[222] EXTENSION TYPE............................................................................................................. 2-69

[223] FAX PAIR ............................................................................................................................ 2-71

[224] WAKE-UP ANNOUNCEMENT ........................................................................................... 2-72

[300] CUSTOMER ON/OFF PER STATION ................................................................................ 2-74

[301] ASSIGN STATION COS ..................................................................................................... 2-76

[302] PICKUP GROUPS .............................................................................................................. 2-78

[303] ASSIGN BOSS/SECRETARY ............................................................................................ 2-79

[304] ASSIGN EXTENSION/TRUNK USE .................................................................................. 2-80

[305] ASSIGN FORCED CODE................................................................................................... 2-82

[306] HOT LINE/OFF HOOK SELECTION.................................................................................. 2-83

[308] ASSIGN BACKGROUND MUSIC SOURCE...................................................................... 2-84

[309] ASSIGN STATION MOH SOURCE .................................................................................... 2-86

[310] LCR CLASS OF SERVICE ................................................................................................. 2-88

[312] ALLOW CALLER ID............................................................................................................ 2-89

[313] COPY STN/TRK USE......................................................................................................... 2-90

[314] CONFIRM OUTGOING CALL ............................................................................................ 2-91

[315] BRANCH GROUP .............................................................................................................. 2-92

[316] DISTINCTIVE RINGING ..................................................................................................... 2-93

[317] ASSIGN STATION/STATION USE ..................................................................................... 2-95

[318] ASSIGN TRUNK/TRUNK USE ........................................................................................... 2-96

[319] CUSTOMER SET RELOCATION....................................................................................... 2-97

[320] PRESET FWD NO ANSWER........................................................................................... 2-100

[323] CALLING PARTY NUMBER ............................................................................................. 2-102

[324] SLI2 GAIN CONTROL ...................................................................................................... 2-104

[400] CUSTOMER ON/OFF PER TRUNK................................................................................. 2-105

[401] TRUNK LINE/PBX LINE ................................................................................................... 2-107

[402] TRUNK DIAL TYPE .......................................................................................................... 2-108

[403] TRUNK TOLL CLASS....................................................................................................... 2-109

[404] TRUNK NAME ...................................................................................................................2-111

[405] TRUNK CO TEL NUMBER................................................................................................2-112

[406] TRUNK RING ASSIGNMENT............................................................................................2-114

[407] FORCED TRUNK RELEASE ............................................................................................2-115

[408] ASSIGN TRUNK MOH SOURCE......................................................................................2-116

[409] TRUNK STATUS READ.....................................................................................................2-118

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[410] ASSIGN DISA TRUNK.......................................................................................................2-120

[411] ASSIGN E1 SIGNAL TYPE ...............................................................................................2-121

[412] ASSIGN TRUNK SIGNAL .................................................................................................2-124

[413] VMS CALL TYPE...............................................................................................................2-125

[414] ASSIGN CALLER ID TRUNKS (Malaysia and Israel Only)..............................................2-126

[415] REPORT TRUNK ABANDON DATA .................................................................................2-128

[416] ASSIGN E & M/DID RINGDOWN .....................................................................................2-129

[418] R2MFC SIGNALING .........................................................................................................2-131

[419] TRUNK NIGHT GROUP....................................................................................................2-133

[420] PRS SIGNAL .....................................................................................................................2-134

[421] TRUNK GAIN CONTROL..................................................................................................2-136

[422] TRUNK TMC GAIN............................................................................................................2-138

[423] S/T MODE .........................................................................................................................2-139

[424] BRI S0 MAPPING..............................................................................................................2-140

[425] BRI AND PRI CARD RESTART ........................................................................................2-141

[426] E1/PRI CRC4 OPTION .....................................................................................................2-142

[427] PRI OPTIONS ...................................................................................................................2-143

[428] BRI OPTIONS ...................................................................................................................2-146

[429] MSN DIGIT ........................................................................................................................2-150

[430] TRUNK COS......................................................................................................................2-152

[433] COST RATE ......................................................................................................................2-154

[434] CONNECTION STATUS....................................................................................................2-155

[436] INSERT DIGIT ...................................................................................................................2-158

[500] SYSTEM-WIDE COUNTERS............................................................................................2-159

[501] SYSTEM TIMERS .............................................................................................................2-161

[502] STATION-WIDE TIMERS ..................................................................................................2-168

[503] TRUNK-WIDE TIMER .......................................................................................................2-170

[504] PULSE MAKE/BREAK RATIO ..........................................................................................2-173

[505] ASSIGN DATE AND TIME.................................................................................................2-174

[506] TONE CADENCE ..............................................................................................................2-175

[507] ASSIGN RING PLAN TIME ...............................................................................................2-177

[508] CALL COST.......................................................................................................................2-179

[509] HOLIDAY ASSIGNMENT ..................................................................................................2-180

[510] SLI RING CADENCE ........................................................................................................2-181

[511] MSG WAITING LAMP CADENCE.....................................................................................2-183

[513] HOTEL TIMER...................................................................................................................2-184

[514] TONE SOURCE ................................................................................................................2-185

[515] ASSIGN DAYLIGHT SAVING DATE .................................................................................2-186

[600] ASSIGN OPERATOR GROUP..........................................................................................2-187

[601] SIGN STATION GROUP ...................................................................................................2-188

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[602] STATION GROUP NAME ................................................................................................. 2-193

[603] ASSIGN TRUNK GROUP................................................................................................. 2-194

[604] ASSIGN STATION TO PAGE ZONE ................................................................................ 2-196

[605] ASSIGN EXTERNAL PAGE ZONE .................................................................................. 2-197

[606] ASSIGN SPEED BLOCK.................................................................................................. 2-198

[607] UCD OPTIONS ................................................................................................................. 2-200

[608] ASSIGN REVIEW BLOCK ................................................................................................ 2-205

[609] CALL LOG BLOCK ........................................................................................................... 2-206

[610]ASSIGN R2 CALL TYPE (China Only).............................................................................. 2-207

[611] ALLOW TEXT MESSAGING............................................................................................. 2-208

[612] ALLOW GROUP CONFERENCE..................................................................................... 2-209

[614] STATION/TRUNK USE GROUP ...................................................................................... 2-210

[615] MGI GROUP ......................................................................................................................2-211

[616] MGI USER ........................................................................................................................ 2-213

[700] COPY COS CONTENTS.................................................................................................. 2-214

[701] ASSIGN COS CONTENTS............................................................................................... 2-215

[702] TOLL DENY TABLE.......................................................................................................... 2-219

[703] TOLL ALLOWANCE TABLE.............................................................................................. 2-221

[704] ASSIGN WILD CHARACTER........................................................................................... 2-223

[705] ASSIGN SYSTEM SPEED DIAL...................................................................................... 2-224

[706] SYSTEM SPEED DIAL BY NAME ................................................................................... 2-226

[707] AUTHORIZATION CODE ................................................................................................. 2-228

[708] ACCOUNT CODE ............................................................................................................. 2-229

[709] TOLL PASS CODE/SPECIAL CODE TABLE ................................................................... 2-230

[710] LCR DIGIT TABLE ............................................................................................................ 2-232

[711] LCR TIME TABLE ............................................................................................................. 2-233

[712] LCR ROUTE TABLE......................................................................................................... 2-234

[713] LCR MODIFY DIGIT TABLE............................................................................................. 2-236

[714] DID NUMBER AND NAME TRANSLATION..................................................................... 2-238

[715] ROGRAMMED STATION MESSAGE .............................................................................. 2-242

[717] UCD AGENT ID ................................................................................................................ 2-244

[718] MY AREA CODE ............................................................................................................... 2-245

[719] IDLE DISPLAY.................................................................................................................. 2-246

[720] COPY KEY PROGRAMMING .......................................................................................... 2-247

[721] SAVE STATION KEY PROGRAMMING........................................................................... 2-248

[722] STATION KEY PROGRAMMING ..................................................................................... 2-249

[723] SYSTEM KEY PROGRAMMING ..................................................................................... 2-254

[724] DIAL NUMBERING PLAN ................................................................................................ 2-256

[725] SMDR OPTIONS ..............................................................................................................2-262

[726] VM/AA OPTIONS.............................................................................................................. 2-265

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[728] CID TRANSLATION TABLE ..............................................................................................2-271

[730] AA RECORD GAIN............................................................................................................2-272

[731] AA RAM CLEAR ................................................................................................................2-273

[732] AA TRANSLATION TABLE ................................................................................................2-274

[733] AA PLAN TABLE................................................................................................................2-278

[735] AA USE TABLE..................................................................................................................2-282

[736] AUTO ATTENDANT MESSAGE MATCH..........................................................................2-284

[739] ASSIGN AA MOH ..............................................................................................................2-285

[740] DECT SYSTEM CODE .....................................................................................................2-286

[741] DECT CLEAR REGISTRATION........................................................................................2-288

[743] DBS RESTART..................................................................................................................2-290

[744] BSI STATUS ......................................................................................................................2-292

[745] DBS STATUS.....................................................................................................................2-293

[746] DECT REGISTRATION ON/OFF......................................................................................2-294

[747] BSI RF CARRIER ..............................................................................................................2-295

[748] COSTING DIAL PLAN.......................................................................................................2-296

[749] RATE CALCULATION TABLE...........................................................................................2-298

[750] VM CARD RESTART ........................................................................................................2-300

[751] ASSIGN MAILBOX ............................................................................................................2-302

[752] AUTO RECORD ................................................................................................................2-303

[753] WARNING DESTINATION ................................................................................................2-305

[754] VM HALT ...........................................................................................................................2-306

[755] VM ALARM ........................................................................................................................2-307

[756] ASSIGN VM MOH .............................................................................................................2-308

[757] VM IN/OUT ........................................................................................................................2-310

[758] VM DAY/NIGHT.................................................................................................................2-311

[759] CLI RINGING.....................................................................................................................2-312

[760] ITEM COST TABLE...........................................................................................................2-315

[761] TAX RATE SETUP.............................................................................................................2-317

[762] ROOM COST RATE..........................................................................................................2-319

[800] ENABLE TECHNICIAN PROGRAM .................................................................................2-320

[801] CHANGE TECHNICIAN PASSCODE...............................................................................2-321

[802] CUSTOMER ACCESS MMC NUMBER............................................................................2-322

[803] ASSIGN TENANT GROUP ...............................................................................................2-323

[804] SYSTEM I/O PARAMETER...............................................................................................2-324

[805] SYSTEM VERSION DISPLAY ..........................................................................................2-327

[806] CARD PRE-INSTALL ........................................................................................................2-328

[807] PHONE VOLUME CONTROL...........................................................................................2-330

[809] LEVEL AND GAIN .............................................................................................................2-332

[810] HALT PROCESSING.........................................................................................................2-335

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[811] RESET SYSTEM ..............................................................................................................2-336

[812] SET COUNTRY CODE..................................................................................................... 2-337

[813] HOTEL OPERATION........................................................................................................ 2-338

[814] SYSTEM MMC LANGUAGE ............................................................................................ 2-339

[815] CUSTOMER DATABASE COPY ...................................................................................... 2-340

[816] CONFERENCE GAIN....................................................................................................... 2-342

[818] PROGRAM DOWNLOAD ................................................................................................. 2-344

[819] SMART MEDIA FILE CONTROL...................................................................................... 2-345

[820] ASSIGN SYSTEM LINK ID............................................................................................... 2-347

[821] ASSIGN NETWORK TRUNK ........................................................................................... 2-348

[822] SET VIRTUAL EXTENSION TYPE .................................................................................. 2-349

[823] ASSIGN NETWORK COS................................................................................................ 2-351

[824] NETWORK DIAL TRANSLATION .................................................................................... 2-353

[825] ASSIGN NETWORKING OPTION ................................................................................... 2-355

[826] ASSIGN SYSTEM REFERENCE CLOCK ....................................................................... 2-357

[829] LAN PRINTER PARAMETER........................................................................................... 2-358

[830] ETHERNET PARAMETERS............................................................................................. 2-360

[831] MGI PARAMETERS ......................................................................................................... 2-363

[832] VOIP ACCESS CODE ...................................................................................................... 2-365

[833] VoIP IP TABLE .................................................................................................................. 2-367

[834] H.323 OPTIONS ............................................................................................................... 2-369

[835] MGI DSP OPTIONS ......................................................................................................... 2-371

[836] H.323 GK OPTIONS......................................................................................................... 2-375

[837] SIP OPTIONS ................................................................................................................... 2-377

[838] PRIVATE IP ADDRESSES ............................................................................................... 2-380

[840] IP PHONE INFORMATION............................................................................................... 2-381

[841] SYSTEM IP OPTIONS ..................................................................................................... 2-384

[844] IP STATION TYPE ............................................................................................................ 2-388

[845] WLAN PARAMETER ........................................................................................................ 2-389

[846] WIP INFORMATION......................................................................................................... 2-395

[847] WLAN RESET AND STATUS CHECK ............................................................................. 2-397

[848] WLAN IP/MAC LIST ......................................................................................................... 2-398

[849] WLAN CONFIGURATION ................................................................................................ 2-399

[850] SYSTEM RESOURCE DISPLAY ..................................................................................... 2-401

[851] ALARM REPORTING ....................................................................................................... 2-402

[852] SYSTEM ALARM ASSIGNMENTS .................................................................................. 2-404

[853] MAINTENANCE BUSY......................................................................................................2-411

[854] DIAGNOSTIC TIME.......................................................................................................... 2-413

[855] SYSTEM OPTIONS.......................................................................................................... 2-414

[856] TECH PROGRAMMING LOGS........................................................................................ 2-416

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[858] ASSIGN SYSTEM EMERGENCY ALARM .......................................................................2-417

[859] HARDWARE VERSION DISPLAY....................................................................................2-418

[860] UCD STATUS SERVICE ...................................................................................................2-420

[861] SYSTEM OPTIONS...........................................................................................................2-421

[890] INITIALIZE PORT..............................................................................................................2-423

ANNEX A. Abbreviation A-1

A ~ G ............................................................................................................................................ A-1

I ~ Q ............................................................................................................................................ A-2

R ~ W ............................................................................................................................................ A-3

LIST OF FIGURES

Figure 1.1 DS-4028E phone....................................................................................................... 1-2

Figure 1.2 DS-5038D phone....................................................................................................... 1-3

Figure 1.3 DS-5021D/ITP-5021D phone .................................................................................... 1-3

Figure 1.4 DS-5014D/ITP-5014D phone .................................................................................... 1-4

LIST OF TABLES

Table 2.1 Customer Set Relocation Allow Table....................................................................... 2-98

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CHAPTER 1. Overview Of MMC

Programming

In this chapter, the things to know before you start MMC programming, and the phone buttons and cautions will be discussed.

1.1 Introduction to Programming

The MMC program means the changes on the data that is used for the system operation program. There are 3 levels of MMC programming, such as technician, operator, and station levels. According to the programming level, the station can program or cannot program the data change. The technician level programming and the operator level programming require a passcode for each level while the station level programming does not require a passcode.

Program List by User’s Level

For information about the programming level classified by user’s level, refer to

‘1.4 Program List by User’s Level’ of this chapter.

1-1

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play

1.2 Phone Buttons

There are several phones that are allowed for MMC programming;

y DS-4000 series phones: DS-4028E, DS-4018E, DS-4008E

y DS-5000D series phone: DS-5038D, DS-5021D, DS-5014D

y ITP-5000D series phone: ITP-5021D, ITP-5014D

1.2.1 DS-4000 Series phones

The following figure shows the shape of DS-4028E phone among DS-4000 series phones.

A Button

B Button

Speaker Button

Left Soft Button

Dial Buttons

Volume Buttons

LCD Dis

Right Soft Button

Transfer Button

ANS/RLS Button Hold Button

Figure 1.1 DS-4028E phone

Among 3 Soft buttons, the first one is called the ‘Left Soft button’, which is used to save the modified data or to move the cursor inside the LCD display in the left direction.

Among 3 Soft buttons, the third one is called the ‘Right Soft button’, which is used to save the modified data or to move the cursor in the right direction.

Among 8 programmable buttons, the first 6 programmable buttons are assigned as ‘A~F’ to carry out specific functions or usage while programming. Generally, these buttons perform specific functions that you set for each corresponding button.

When MMC programming, other functions programmed on the programmable buttons are as follows:

y Volume buttons: Search the selected items.

y Dial keypad: Confirm the status

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)

y Soft buttons: Move the cursor

y Speaker Button: Save data and proceed to the next program

y Hold Button: Erase the previously entered item

y A button: Select either a capital letter or small letter

y B button: Select either a Korean character or English character

y Transfer Button: Enter the programming code

1.2.2 DS/ITP-5000D Series Phones

There are several DS/ITP-5000D series phones, such as DS-5038D, DS-5021D, DS-5014D, ITP-5021D, ITP-5014D as shown in the figures below:

Programmable Buttons(21

A Buttons

B Buttons

Volume Buttons Redial Button

Dial Buttons

Speaker Button

Hold Button

Programmable Buttons(21

A Buttons B Buttons

Volume Buttons

Redial Button

LCD Display

Soft buttons

Scroll Button

Telephone Status Indicator

Programmable Buttons(17)

Microphone

Conference Button

Transfer Button

Figure 1.2 DS-5038D phone

LCD Display

Soft buttons

Scroll Button

Telephone Status Indicator

Dial Buttons

Speaker Button

Hold Button

Figure 1.3 DS-5021D/ITP-5021D phone

Navigation Buttons

Microphone

Conference Button

Transfer Button

1-3

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Programmable Buttons(14)

A Buttons B Buttons

Volume Buttons Redial Button

Dial Buttons

Speaker Button

Hold Button

Figure 1.4 DS-5014D/ITP-5014D phone

LCD Display

Soft buttons

Scroll Button

Telephone Status Indicator

Navigation Buttons

Microphone

Conference Button Transfer Button

The DS-5000D series phones have 38/21/14 programmable buttons that a station can register any functions he/she wants to use. Also, there are several other function buttons: the dial buttons, the volume button for controlling a voice volume, the redial button that allows to redial the latest phone number, the conference button that can be used during the conference, the transfer button that is used to transfer a call received during a phone conversation to another station, the hold button to hold a call for a while, the speaker button, and the navigation buttons that are designed for the convenience of phone users.

And, there is the LCD display that displays the station status and various other kinds of information. With three colors like red, green, and yellow, the station status indicator displays the current status of station.

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1.3 Cautions in Programming

y Programming can be done while the handset is placed on the phone at a idle state.

y Programming can be done on any phone.

y Programming can be done only on the phone, not on normal phone.

y If the phone does not have the LCD display, press the numbers using the dial buttons

as instructed by the programming guide, without using the volume buttons. However, if the phone does not have Soft buttons, certain programming cannot be done. Therefore, only the station level programming is allowed on the phone that does not have the LCD display.

y If the LCD displays an ‘INVALID DATA’ message while programming, this means

that the entered data is invalid. Enter the correct data again.

y The content of the displayed message for each step shows the status after each step is

executed.

y If no key is pressed for a certain period of time during programming(Key program end

time, default is 60 seconds), it becomes a idle state from programming mode.

y If the phone is off hook while programming, it becomes a dial state from programming

mode.

y Before the modified data is confirmed by pressing [Left Soft] button or [Right Soft]

button, the [Speaker] or [Transfer] button is pressed to make it at a idle state or the phone is unplugged. In this case, the data entered up to that time will be automatically saved as the data displayed on the LCD.

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1.4 Program List by User’s Level

The MMC program can be divided into programmable one and non-programmable one. The programmable MMC is classified into 3 levels, such as technician, operator, and station level. In this section, the programmable MMC for each level will be introduced.

1.4.1 Station Level Programming

Programming can be done for only station level programs.

MMC Program No. Program Description

MMC: 100 STATION LOCK

MMC: 101 CHANGE USER PASSCODE

MMC: 102 CALL FORWARD

MMC: 103 SET ANSWER MODE

MMC: 104 STATION NAME

MMC: 105 STATION SPEED DIAL

MMC: 106 STATION SPEED DIAL NAME

MMC: 107 KEY EXTENDER

MMC: 108 STATION STATUS

MMC: 109 DATE DISPLAY

MMC: 110 STATION ON/OFF

MMC: 111 PHONE RING TONE

MMC: 112 ALARM REMINDER CLOCK

MMC: 113 VIEW MEMO NUMBER

MMC: 114 PHONE VOLUME

MMC: 115 SET PROGRAMMED MESSAGE

MMC: 116 ALARM AND MESSAGE

MMC: 117 EDIT TEXT MESSAGE

MMC: 118 CONFERENCE GROUP

MMC: 119 CALLER ID DISPLAY

MMC: 120 LARGE LCD OPTION

MMC: 121 PHONE LANGUAGE

MMC: 122 NEWS DISPLAY SPEED

MMC: 125 EXECUTIVE STATE

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OfficeServ 500 Programming Guide

1.4.2 Operator Level Programming

An technician can do programming within the range set by the MMC [802] CUSTOMER ACCESS MMC NUMBER. Programming is allowed for any phone within the tenant group, but it can be done for only one phone at a time.

1.4.2.1 System Related MMC

The MMC programs related to the function of the system are as follows:

MMC Program No. Program Description

MMC: 200 OPEN CUSTOMER PROGRAMMING

MMC: 201 CHANGE CUSTOMER PASSCODE

MMC: 202 CHANGE FEATURE PASSCODE

MMC: 203 ASSIGN UA DEVICE

MMC: 204 COMMON BELL CONTROL

MMC: 205 ASSIGN LOUD BELL

MMC: 206 BARGE-IN TYPE

MMC: 207 ASSIGN VM/AA PORT

MMC: 208 ASSIGN RING TYPE

MMC: 209 ASSIGN ADD-ON MODULE

MMC: 210 CUSTOMER ON/OFF PER TENANT

MMC: 211 DOOR RING ASSIGNMENT

MMC: 214 DISA ALARM RINGING STATION

MMC: 215 VOICE DIALLER OPTIONS

MMC: 216 VOICE DIALLER ASSIGNMENTS

MMC: 217 ISDN SERVICE TYPE

MM C: 22 0 STAT ION PA IR

MMC: 221 TRAFFIC REPORT OPTION

MMC: 222 EXTENSION TYPE

MMC: 223 FAX PAIR

MMC: 224 WAKE-UP ANNOUNCEMENT

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1.4.2.2 Station Related MMC

The MMC programs related to the function of the station are as follows:

MMC Program No. Program Description

MMC: 300 CUSTOMER ON/OFF PER STATION

MMC: 301 ASSIGN STATION COS

MMC: 302 PICKUP GROUPS

MMC: 303 ASSIGN BOSS/SECRETARY

MMC: 304 ASSIGN EXTENSION/TRUNK USE

MMC: 305 ASSIGN FORCED CODE

MMC: 306 HOT LINE/OFF HOOK SELECTION

MMC: 308 ASSIGN BACKGROUND MUSIC SOURCE

MMC: 309 ASSIGN STATION MOH SOURCE

MMC: 310 LCR CLASS OF SERVICE

MMC: 312 ALLOW CALLER ID

MMC: 313 COPY STN/TRK USE

MMC: 314 CONFIRM OUTGOING CALL

MMC: 315 BRANCH GROUP

MMC: 316 DISTINCTIVE RINGING

MMC: 317 ASSIGN STATION/STATION USE

MMC: 318 ASSIGN TRUNK/TRUNK USE

MMC: 319 CUSTOMER SET RELOCATION

MMC: 320 PRESET FWD NO ANSWER

MMC: 323 CALLING PARTY NUMBER

MMC: 324 SLI2 GAIN CONTROL

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1.4.2.3 Trunk Related MMC

The MMC programs related to the function of the trunk are as follows:

MMC Program No. Program Description

MMC: 400 CUSTOMER ON/OFF PER TRUNK

MMC: 401 TRUNK LINE/PBX LINE

MMC: 402 TRUNK DIAL TYPE

MMC: 403 TRUNK TOLL CLASS

MMC: 404 TRUNK NAME

MMC: 405 TRUNK CO TEL NUMBER

MMC: 406 TRUNK RING ASSIGNMENT

MMC: 407 FORCED TRUNK RELEASE

MMC: 408 ASSIGN TRUNK MOH SOURCE

MMC: 409 TRUNK STATUS READ

MMC: 410 ASSIGN DISA TRUNK

MMC: 411 ASSIGN E1 SIGNAL TYPE

MMC: 412 ASSIGN TRUNK SIGNAL

MMC: 413 VMS CALL TYPE

MMC: 414 ASSIGN CALLER ID TRUNKS

MMC: 415 REPORT TRUNK ABANDON DATA

MMC: 416 ASSIGN E & M/DID RINGDOWN

MMC: 418 R2MFC SIGNALING

MMC: 419 TRUNK NIGHT GROUP

MMC: 420 PRS SIGNAL

MMC: 421 TRUNK GAIN CONTROL

MMC: 422 TRUNK TMC GAIN

MMC: 423 S/T MODE

MMC: 424 BRI S0 MAPPING

MMC: 425 BRI AND PRI CARD RESTART

MMC: 426 E1/PRI CRC4 OPTION

MMC: 427 PRI OPTIONS

MMC: 428 BRI OPTIONS

MMC: 429 MSN DIGIT

MMC: 430 TRUNK COS

MMC: 433 COST RATE

MMC: 434 CONNECTION STATUS

MMC: 436 INSERT DIGIT

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1.4.2.4 Timer and Tone Related MMC

The MMC programs related to the function of the timer and tone are as follows:

MMC Program No. Program Description

MMC: 500 SYSTEM-WIDE COUNTERS

MMC: 501 SYSTEM TIMERS

MMC: 502 STATION-WIDE TIMERS

MMC: 503 TRUNK-WIDE TIMER

MMC: 504 PULSE MAKE/BREAK RATIO

MMC: 505 ASSIGN DATE AND TIME

MMC: 506 TONE CADENCE

MMC: 507 ASSIGN RING PLAN TIME

MMC: 508 CALL COST

MMC: 509 HOLIDAY ASSIGNMENT

MMC: 510 SLI RING CADENCE

MMC: 511 MSG WAITING LAMP CADENCE

MMC: 513 HOTEL TIMER

MMC: 514 TONE SOURCE

MMC: 515 ASSIGN DAYLIGHT SAVING DATE

1.4.2.5 Group Related MMC

The MMC programs related to the function of a group are as follows:

MMC Program No. Program Description

MMC: 600 ASSIGN OPERATOR GROUP

MMC: 601 ASSIGN STATION GROUP

MMC: 602 STATION GROUP NAME

MMC: 603 ASSIGN TRUNK GROUP

MMC: 604 ASSIGN STATION TO PAGE ZONE

MMC: 605 ASSIGN EXTERNAL PAGE ZONE

MMC: 606 ASSIGN SPEED BLOCK

MMC: 607 UCD OPTIONS

MMC: 608 ASSIGN REVIEW BLOCK

MMC: 609 CALL LOG BLOCK

MMC: 610 R2MFC CALL TYPE

MMC: 611 ALLOW TEXT MESSAGING

MMC: 612 ALLOW GROUP CONFERENCE

MMC: 614 STATION/TRUNK USE GROUP

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MMC Program No. Program Description

MMC: 615 MGI GROUP

MMC: 616 MGI USER

1.4.2.6 Tables, Codes, AA, DECT and VM MMC

The MMC programs related to the function of the tables, codes, AA, DECT and VM are as follows:

MMC Program No. Program Description

MMC: 700 COPY COS CONTENTS

MMC: 701 ASSIGN COS CONTENTS

MMC: 702 TOLL DENY TABLE

MMC: 703 TOLL ALLOWANCE TABLE

MMC: 704 ASSIGN WILD CHARACTER

MMC: 705 ASSIGN SYSTEM SPEED DIAL

MMC: 706 SYSTEM SPEED DIAL BY NAME

MMC: 707 AUTHORIZATION CODE

MMC: 708 ACCOUNT CODE

MMC: 709 TOLL PASS CODE/SPECIAL CODE TABLE

MMC: 710 LCR DIGIT TABLE

MMC: 711 LCR TIME TABLE

MMC: 712 LCR ROUTE TABLE

MMC: 713 LCR MODIFY DIGIT TABLE

MMC: 714 DID NUMBER AND NAME TRANSLATION

MMC: 715 PROGRAMMED STATION MESSAGE

MMC: 717 UCD AGENT ID

MMC: 718 MY AREA CODE

MMC: 719 IDLE DISPLAY

MMC: 720 COPY KEY PROGRAMMING

MMC: 721 SAVE STATION KEY PROGRAMMING

MMC: 722 STATION KEY PROGRAMMING

MMC: 723 SYSTEM KEY PROGRAMMING

MMC: 724 DIAL NUMBERING PLAN

MMC: 725 SMDR OPTIONS

MMC: 726 VM/AA OPTIONS

MMC: 728 CID TRANSLATION TABLE

MMC: 730 AA RECORD GAIN

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MMC Program No. Program Description

MMC: 731 AA RAM CLEAR

MMC: 732 AA TRANSLATION TABLE

MMC: 733 AA PLAN TABLE

MMC: 735 AA USE TABLE

MMC: 736 AUTO ATTENDANT MESSAGE MATCH

MMC: 739 ASSIGN AA MOH

MMC: 740 DECT SYSTEM CODE

MMC: 741 DECT CLEAR REGISTRATION

MMC: 743 DBS RESTART

MMC: 744 BSI STATUS

MMC: 745 DBS STATUS

MMC: 746 DECT REGISTRATION ON/OFF

MMC: 747 BSI RF CARRIER

MMC: 748 COSTING DIAL PLAN

MMC: 749 RATE CALCULATION TABLE

MMC: 750 VM CARD RESTART

MMC: 751 ASSIGN MAILBOX

MMC: 752 AUTO RECORD

MMC: 753 WARNING DESTINATION

MMC: 754 VM HALT

MMC: 755 VM ALARM

MMC: 756 ASSIGN VM MOH

MMC: 757 VM IN/OUT

MMC: 758 VM DAY/NIGHT

MMC: 759 RING ASSIGNMENT BY CALLING PARTY NUMBER

MMC: 760 ITEM COST TABLE

MMC: 761 TAX RATE SETUP

MMC: 762 ROOM COST RATE

(Continued)

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OfficeServ 500 Programming Guide

1.4.3 Technician Level Programming

This level is allowed to program every level of program. This level of programming can be done on every phone within the system, but it can be done for only one phone at a time.

MMC Program No. Program Description

MMC: 800 ENABLE TECHNICIAN PROGRAM

MMC: 801 CHANGE TECHNICIAN PASSCODE

MMC: 802 CUSTOMER ACCESS MMC NUMBER

MMC: 803 ASSIGN TENANT GROUP

MMC: 804 SYSTEM I/O PARAMETER

MMC: 805 SYSTEM VERSION DISPLAY

MMC: 806 CARD PRE-INSTALL

MMC: 807 PHONE VOLUME CONTROL

MMC: 809 LEVEL AND GAIN

MMC: 810 HALT PROCESSING

MMC: 811 RESET SYSTEM

MMC: 812 SET COUNTRY CODE

MMC: 813 HOTEL OPERATION

MMC: 814 SYSTEM MMC LANGUAGE

MMC: 815 CUSTOMER DATABASE COPY

MMC: 816 CONFERENCE GAIN

MMC: 818 PROGRAM DOWNLOAD

MMC: 819 SMART MEDIA FILE CONTROL

MMC: 820 ASSIGN SYSTEM LINK ID

MMC: 821 ASSIGN NETWORK TRUNK

MMC: 822 SET VIRTUAL EXTENSION TYPE

MMC: 823 ASSIGN NETWORK COS

MMC: 824 NETWORK DIAL TRANSLATION

MMC: 825 ASSIGN NETWORKING OPTION

MMC: 826 ASSIGN SYSTEM REFERENCE CLOCK

MMC: 829 LAN PRINTER PARAMETER

MMC: 830 ETHERNET PARAMETERS

MMC: 831 MGI PARAMETERS

MMC: 832 VOIP ACCESS CODE

MMC: 833 VoIP IP TABLE

MMC: 834 H.323 OPTIONS

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MMC Program No. Program Description

MMC: 835 MGI DSP OPTIONS

MMC: 836 H.323 GK OPTIONS

MMC: 837 SIP OPTIONS

MMC: 838 PRIVATE IP ADDRESSES

MMC: 840 IP PHONE INFORMATION

MMC: 841 SYSTEM IP OPTIONS

MMC: 844 IP STATION TYPE

MMC: 845 WLAN PARAMETER

MMC: 846 WIP INFORMATION

MMC: 847 WLAN RESET AND STATUS CHECK

MMC: 848 WLAN IP/MAC LIST

MMC: 849 WLAN CONFIGURATION

MMC: 850 SYSTEM RESOURCE DISPLAY

MMC: 851 ALARM REPORTING

MMC: 852 SYSTEM ALARM ASSIGNMENTS

MMC: 853 MAINTENANCE BUSY

MMC: 854 DIAGNOSTIC TIME

MMC: 855 SYSTEM OPTIONS

MMC: 856 TECH PROGRAMMING LOGS

MMC: 858 ASSIGN SYSTEM EMERGENCY ALARM

MMC: 859 HARDWARE VERSION DISPLAY

MMC: 860 UCD STATUS SERVICE

MMC: 861 SYSTEM OPTIONS

MMC: 890 INITIALIZE PORT

(Continued)

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OfficeServ 500 Programming Guide

1.5 Program List by Name

This program list is arranged alphabetically.

Program Description MMC Program No.

AA PLAN TABLE MMC: 733

AA RAM CLEAR MMC: 731

AA RECORD GAIN MMC: 730

AA TRANSLATION TABLE MMC: 732

AA USE TABLE MMC: 735

ACCOUNT CODE MMC: 708

ALARM AND MESSAGE MMC: 116

ALARM REMINDER CLOCK MMC: 112

ALARM REPORTING MMC: 851

ALLOW CALLER ID MMC: 312

ALLOW GROUP CONFERENCE MMC: 612

ALLOW TEXT MESSAGING MMC: 611

ASSIGN AA MOH MMC: 739

ASSIGN ADD ON MODULE MMC: 209

ASSIGN BACKGROUND MUSIC SOURCE MMC: 308

ASSIGN BOSS/SECRETARY MMC: 303

ASSIGN CALLER ID TRUNKS(Malaysia and Israel Only) MMC: 414

ASSIGN COS CONTENTS MMC: 701

ASSIGN DATE AND TIME MMC: 505

ASSIGN DAYLIGHT SAVING DATE MMC: 515

ASSIGN DISA TRUNK MMC: 410

ASSIGN EXTENSION/TRUNK USE MMC: 304

ASSIGN EXTERNAL PAGE ZONE MMC: 605

ASSIGN E1 SIGNAL TYPE MMC: 411

ASSIGN E & M/DID RINGDOWN MMC: 416

ASSIGN FORCED CODE MMC: 305

ASSIGN LOUD BELL MMC: 205

ASSIGN MAILBOX MMC: 751

ASSIGN NETWORK COS MMC: 823

ASSIGN NETWORK TRUNK MMC: 821

ASSIGN NETWORKING OPTION MMC: 825

ASSIGN OPERATOR GROUP MMC: 600

ASSIGN REVIEW BLOCK MMC: 608

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Program Description MMC Program No.

ASSIGN RING PLAN TIME MMC: 507

ASSIGN RING TYPE MMC: 208

ASSIGN R2 CALL TYPE(China Only) MMC: 610

ASSIGN SPEED BLOCK MMC: 606

ASSIGN STATION COS MMC: 301

ASSIGN STATION GROUP MMC: 601

ASSIGN STATION MOH SOURCE MMC: 309

ASSIGN STATION TO PAGE ZONE MMC: 604

ASSIGN STATION/STATION USE MMC: 317

ASSIGN SYSTEM EMERGENCY ALARM MMC: 858

ASSIGN SYSTEM LINK ID MMC: 820

ASSIGN SYSTEM REFERENCE CLOCK MMC: 826

ASSIGN SYSTEM SPEED DIAL MMC: 705

ASSIGN TENANT GROUP MMC: 803

ASSIGN TRUNK GROUP MMC: 603

ASSIGN TRUNK MOH SOURCE MMC: 408

ASSIGN TRUNK SIGNAL MMC: 412

ASSIGN TRUNK/TRUNK USE MMC: 318

ASSIGN UA DEVICE MMC: 203

ASSIGN VM MOH MMC: 756

ASSIGN VM/AA PORT MMC: 207

ASSIGN WILD CHARACTER MMC: 704

AUTHORIZATION CODE MMC: 707

AUTO ATTENDANT MESSAGE MATCH MMC: 736

AUTO RECORD MMC: 752

BARGE IN TYPE MMC: 206

BRANCH GROUP MMC: 315

BRI AND PRI CARD RESTART MMC: 425

BRI OPTIONS MMC: 428

BSI RF CARRIER MMC: 747

BRI S0 MAPPING MMC: 424

BSI STATUS MMC: 744

CALL COST MMC: 508

CALL FORWARD MMC: 102

CALLER ID DISPLAY MMC: 119

CALLING PARTY NUMBER MMC: 323

CALL LOG BLOCK MMC: 609

(Continued)

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(Continued)

Program Description MMC Program No.

CARD PRE INSTALL MMC: 806

CHANGE CUSTOMER PASSCODE MMC: 201

CHANGE FEATURE PASSCODE MMC: 202

CHANGE TECHNICIAN PASSCODE MMC: 801

CHANGE USER PASSCODE MMC: 101

CID TRANSLATION TABLE MMC: 728

CLI RINGING MMC: 759

COMMON BELL CONTROL MMC: 204

CONFERENCE GAIN MMC: 816

CONFERENCE GROUP MMC: 118

CONFIRM OUTGOING CALL MMC: 314

CONNECTION STATUS MMC: 434

COPY COS CONTENTS MMC: 700

COPY KEY PROGRAMMING MMC: 720

COPY STN/TRK USE MMC: 313

COST RATE MMC: 433

COSTING DIAL PLAN MMC: 748

CUSTOMER ACCESS MMC NUMBER MMC: 802

CUSTOMER DATABASE COPY MMC: 815

CUSTOMER ON/OFF PER STATION MMC: 300

CUSTOMER ON/OFF PER TENANT MMC: 210

CUSTOMER SET RELOCATION MMC: 319

DATE DISPLAY MMC: 109

DBS RESTART MMC: 743

DBS STATUS MMC: 745

DECT CLEAR REGISTRATION MMC: 741

DECT REGISTRATION ON/OFF MMC: 746

DECT SYSTEM CODE MMC: 740

DIAGNOSTIC TIME MMC: 854

DIAL NUMBERING PLAN MMC: 724

DID NUMBER AND NAME TRANSLATION MMC: 714

DISA ALARM RINGING STATION MMC: 214

DISTINCTIVE RINGING MMC: 316

DOOR RING ASSIGNMENT MMC: 211

EDIT TEXT MESSAGE MMC: 117

ENABLE TECHNICIAN PROGRAM MMC: 800

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Program Description MMC Program No.

ETHERNET PARAMETERS MMC: 830

EXECUTIVE STATE MMC: 125

EXTENSION TYPE MMC: 222

E1/PRI CRC4 OPTION MMC: 426

FAX PAIR MMC: 223

FORCED TRUNK RELEASE MMC: 407

HALT PROCESSING MMC: 810

HARDWARE VERSION DISPLAY MMC: 859

HOLIDAY ASSIGNMENT MMC: 509

HOTEL OPERATION MMC: 813

HOTEL TIMER MMC: 513

HOT LINE/OFF HOOK SELECTION MMC: 306

H.323 GK OPTIONS MMC: 836

H.323 OPTIONS MMC: 834

IDLE DISPLAY MMC: 719

INITIALIZE PORT MMC: 890

INSERT DIGIT MMC: 436

IP PHONE INFORMATION MMC: 840

IP STATION TYPE MMC: 844

ISDN SERVICE TYPE MMC: 217

ITEM COST TABLE MMC: 760

LAN PRINTER PARAMETER MMC: 829

LCR CLASS OF SERVICE MMC: 310

LCR DIGIT TABLE MMC: 710

LCR MODIFY DIGIT TABLE MMC: 713

LCR ROUTE TABLE MMC: 712

LCR TIME TABLE MMC: 711

LEVEL AND GAIN MMC: 809

MAINTENANCE BUSY MMC: 853

MGI DSP OPTIONS MMC: 835

MGI GROUP MMC: 615

MGI PARAMETERS MMC: 831

MGI USER MMC: 616

MSG WAITING LAMP CADENCE MMC: 511

MSN DIGIT MMC: 429

MY AREA CODE MMC: 718

(Continued)

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Program Description MMC Program No.

NETWORK DIAL TRANSLATION MMC: 824

OPEN CUSTOMER PROGRAMMING MMC: 200

PHONE LANGUAGE MMC: 121

PHONE RING TONE MMC: 111

PHONE VOLUME MMC: 114

PHONE VOLUME CONTROL MMC: 807

PICKUP GROUPS MMC: 302

PRESET FWD NO ANSWER MMC: 320

PRI OPTIONS MMC: 427

PROGRAM DOWNLOAD MMC: 818

PROGRAMMED STATION MESSAGE MMC: 715

PRIVATE IP ADDRESSES MMC: 838

PRS SIGNAL MMC: 420

PULSE MAKE/BREAK RATIO MMC: 504

RATE CALCULATION TABLE MMC: 749

REPORT TRUNK ABANDON DATA MMC: 415

RESET SYSTEM MMC: 811

ROOM COST RATE MMC: 762

R2MFC SIGNALING MMC: 418

SAVE STATION KEY PROGRAMMING MMC: 721

SET ANSWER MODE MMC: 103

SET COUNTRY CODE MMC: 812

SET PROGRAMMED MESSAGE MMC: 115

SET VIRTUAL EXTENSION TYPE MMC: 822

SIP OPTIONS MMC: 837

SLI RING CADENCE MMC: 510

SLI2 GAIN CONTROL MMC: 324

SMART MEDIA FILE CONTROL MMC: 819

SMDR OPTIONS MMC: 725

STATION GROUP NAME MMC: 602

STATION KEY PROGRAMMING MMC: 722

STATION LOCK MMC: 100

STATION NAME MMC: 104

STATION ON/OFF MMC: 110

STATI O N PAIR MMC: 2 20

STATION SPEED DIAL MMC: 105

STATION SPEED DIAL NAME MMC: 106

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Program Description MMC Program No.

STATION STATUS MMC: 108

STATION WIDE TIMERS MMC: 502

STATION/TRUNK USE GROUP MMC: 614

SYSTEM ALARM ASSIGNMENTS MMC: 852

SYSTEM IP OPTIONS MMC: 841

SYSTEM I/O PARAMETER MMC: 804

SYSTEM KEY PROGRAMMING MMC: 723

SYSTEM MMC LANGUAGE MMC: 814

SYSTEM OPTIONS MMC: 855

SYSTEM OPTIONS MMC: 861

SYSTEM RESOURCE DISPLAY MMC: 850

SYSTEM SPEED DIAL BY NAME MMC: 706

SYSTEM TIMERS MMC: 501

SYSTEM VERSION DISPLAY MMC: 805

SYSTEM WIDE COUNTERS MMC: 500

S/T MODE MMC: 423

TAX RATE SETUP MMC: 761

TECH PROGRAMMING LOGS MMC: 856

TOLL ALLOWANCE TABLE MMC: 703

TOLL DENY TABLE MMC: 702

TOLL PASS CODE/SPECIAL CODE TABLE MMC: 709

TONE CADENCE MMC: 506

TONE SOURCE MMC: 514

TRAFFIC REPORT OPTION MMC: 221

TRUNK COS MMC: 430

TRUNK CO TEL NUMBER MMC: 405

TRUNK DIAL TYPE MMC: 402

TRUNK GAIN CONTROL MMC: 421

TRUNK LINE/PBX LINE MMC: 401

TRUNK NAME MMC: 404

TRUNK NIGHT GROUP MMC: 419

TRUNK RING ASSIGNMENT MMC: 406

TRUNK STATUS READ MMC: 409

TRUNK TMC GAIN MMC: 422

TRUNK TOLL CLASS MMC: 403

TRUNK WIDE TIMER MMC: 503

(Continued)

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(Continued)

Program Description MMC Program No.

UCD AGENT ID MMC: 717

UCD OPTIONS MMC: 607

UCD STATUS SERVICE MMC: 860

VIEW MEMO NUMBER MMC: 113

VOICE DIALLER ASSIGNMENTS MMC: 216

VOICE DIALLER OPTIONS MMC: 215

VOIP ACCESS CODE MMC: 832

VoIP IP TABLE MMC: 833

VM ALARM MMC: 755

VM CARD RESTART MMC: 750

VM DAY/NIGHT MMC: 758

VM HALT MMC: 754

VM IN/OUT MMC: 757

VMS CALL TYPE MMC: 413

VM/AA OPTIONS MMC: 726

WARNING DESTINATION MMC: 753

WIP INFORMATION MMC: 846

WLAN CONFIGURATION MMC: 849

WLAN IP/MAC LIST MMC: 848

WLAN PARAMETER MMC: 845

WLAN RESET AND STATUS CHECK MMC: 847

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1.6 Program List by Function

This section describes MMC programs are classified by the function of the OfficeServ 500.

1.6.1 Phone Function

The MMC programs related to the function of a phone that is connected with the OfficeServ 500 are as follows:

MMC Program No. Program Description

MMC: 100 STATION LOCK

MMC: 101 CHANGE USER PASSCODE

MMC: 102 CALL FORWARD

MMC: 103 SET ANSWER MODE

MMC: 104 STATION NAME

MMC: 105 STATION SPEED DIAL

MMC: 106 STATION SPEED DIAL NAME

MMC: 107 KEY EXTENDER

MMC: 108 STATION STATUS

MMC: 109 DATE DISPLAY

MMC: 110 STATION ON/OFF

MMC: 111 PHONE RING TONE

MMC: 112 ALARM REMINDER CLOCK

MMC: 114 PHONE VOLUME

MMC: 115 SET PROGRAMMED MESSAGE

MMC: 116 ALARM AND MESSAGE

MMC: 119 CALLER ID DISPLAY

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1.6.2 Networking Function

The MMC programs related to the function of networking are as follows:

MMC Program No. Program Description

MMC: 820 ASSIGN SYSTEM LINK ID

MMC: 821 ASSIGN NETWORK TRUNK

MMC: 822 SET VIRTUAL EXTENSION TYPE

MMC: 823 ASSIGN NETWORK COS

MMC: 824 NETWORK DIAL TRANSLATION

MMC: 825 ASSIGN NETWORKING OPTION

MMC: 829 LAN PRINTER PARAMETER

MMC: 830 ETHERNET PARAMETERS

MMC: 837 SIP OPTIONS

MMC: 840 IP PHONE INFORMATIONES

MMC: 841 SYSTEM IP OPTIONS

MMC: 844 IP STATION TYPE

1.6.3 VoIP Function

The MMC programs related to the function of VoIP(Voice over Internet Protocol) are as follows:

MMC Program No. Program Description

MMC: 831 MGI PARAMETERS

MMC: 832 VOIP ACCESS CODE

MMC: 833 VoIP IP TABLE

MMC: 834 H.323 OPTIONS

MMC: 835 MGI DSP OPTIONS

MMC: 836 H.323 GK OPTIONS

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1.6.4 WLAN Function

The MMC programs related to the function of WLAN(Wireless Local Area Network) are as follows: (For systems whose MCP2 version is earlier than V2.40, the MMCs in the table below are displayed only when the ‘USE WLAN FEATURE’ is set to ENABLE at [MMC 861 USE WLAN FEATURE]. For systems whose MCP2 version is V2.40 or later, the MMC items in the table below are all displayed and the ‘USE WLAN FEATURE’ item is not included in [MMC 861 USE WLAN FEATURE].)

MMC Program No. Program Description

MMC: 845 WLAN PARAMETER

MMC: 846 WIP INFORMATION

MMC: 847 WLAN RESET AND STATUS CHECK

MMC: 848 WLAN IP/MAC LIST

MMC: 849 WLAN CONFIGURATION

1.6.5 LCR Function

The MMC programs related to the function of LCR(Least Cost Routing) are as follows:

MMC Program No. Program Description

MMC: 710 LCR DIGIT TABLE

MMC: 711 LCR TIME TABLE

MMC: 712 LCR ROUTE TABLE

MMC: 713 LCR MODIFY DIGIT TABLE

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1.6.6 Auto Attendant/Voice Mail Function

The MMC programs related to the function of AA(Auto Attendant) or VM(Voice Mail) are as follows:

MMC Program No. Program Description

MMC: 207 ASSIGN VM/AA PORT

MMC: 215 VOICE DIALLER OPTIONS

MMC: 216 VOICE DIALLER ASSIGNMENTS

MMC: 413 VMS CALL TYPE

MMC: 726 VM/AA OPTIONS

MMC: 730 AA RECORD GAIN

MMC: 731 AA RAM CLEAR

MMC: 732 AA TRANSLATION TABLE

MMC: 733 AA PLAN TABLE

MMC: 735 AA USE TABLE

MMC: 736 AUTO ATTENDANT MESSAGE MATCH

MMC: 739 ASSIGN AA MOH

MMC: 750 VM CARD RESTART

MMC: 751 ASSIGN MAILBOX

MMC: 752 AUTO RECORD

MMC: 753 WARNING DESTINATION

MMC: 754 VM HALT

MMC: 755 VM ALARM

MMC: 756 ASSIGN VM MOH

MMC: 757 VM IN/OUT

MMC: 758 VM DAY/NIGHT

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1.6.7 Diagnosis Function

The MMC programs related to the function of diagnosing the system are as follows:

MMC Program No. Program Description

MMC: 434 CONNECTION STATUS

MMC: 851 ALARM REPORTING

MMC: 852 SYSTEM ALARM ASSIGNMENTS

MMC: 853 MAINTENANCE BUSY

MMC: 854 DIAGNOSTIC TIME

MMC: 855 SYSTEM OPTIONS

MMC: 890 INITIALIZE PORT

1.6.8 Hotel Function

The MMC programs related to the function of a hotel are as follows:

MMC Program No. Program Description

MMC: 221 TRAFFIC REPORT OPTION

MMC: 222 EXTENSION TYPE

MMC: 433 COST RATE

MMC: 513 HOTEL TIMER

MMC: 748 COSTING DIAL PLAN

MMC: 749 RATE CALCULATION TABLE

MMC: 760 ITEM COST TABLE

MMC: 761 TAX RATE SETUP

MMC: 762 ROOM COST RATE

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CHAPTER 2. MMC Programming

This chapter describes how to use each MMC program as it was listed.

2.1 Overview

Here, the order of programming will be discussed before explaining programming method of each list. Please read the description carefully before programming.

The programming order is as follows:

1) Make the programmable state.

y Press the Transfer button at pause. y Enter the program number, either 200 or 800. y Enter either the operator passcode or the technician passcode. y Press 1 dial button to ‘enable’ the programming mode. y In case of Program 800 Technician Program Mode Setting, enter the tenant number

to be programmed.

2) Make the program number selectable state. If the Speaker button is pressed, the program selection mode appears. Or, if the Transfer button is pressed, the programming state ends and the pause state begin.

3) Select a program. Enter the program number. Or, select the program number with the Volume button and press the Speaker button. Or, Press Transfer button in a pause state and enter the program number.

4) Start programming the corresponding program.

of Programming Procedure

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2.2 Programming Procedure

This section describes a procedure of each program. Refer to the programming procedure corresponding to the MMC.

[100] STATION LOCK

Allows the system administrator or technician to lock or unlock an individual station or all stations simultaneously. The three options are as follows:

No Type Description

0 UNLOCKED Unlocks a locked station.

1 LOCKED OUT The phone cannot make calls outside the system. It can however make

and receive intercom calls and receive incoming Trunk Line calls. When in this mode the Hold button of the phone will flash slow RED.

2 LOCKED ALL The phone cannot make or receive any calls. When in this mode the

Hold button of the phone will light steady RED.

CONDITIONS

y Check if the station lock function is disabled at ‘MMC 301 ASSIGN STATION COS’.

If so, the station cannot be locked, but a locked station can be unlocked.

y A station can be locked or unlocked under any condition when the station is in

Operator Level Programming or Technician Level Programming.

DEFAULT DATA

ALL STATIONS UNLOCKED

ACTION DISPLAY

1) Press Transfer button and enter 100. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

[201] STN LOCK

UNLOCKED

[205] STN LOCK

UNLOCKED

press Right Soft button to move cursor.

Press ANS/RLS button to select all stations.

3) Enter 0 to unlock or 1 to lock.(e.g., 1) OR

Press Volume button to make selection and

[ALL] STN LOCK

[205] STN LOCK

LOCKED OUT

press Right Soft button to return to step 2.

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4) Press Transfer button and enter to save and exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

MMC 101 CHANGE USER PASSCODE MMC 301 ASSIGN STATION COS MMC 701 ASSIGN COS CONTENTS

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[101] CHANGE USER PASSCODE

Allows the system administrator or technician to reset any phone’s passcode to its default value of ‘1234’. This MMC cannot display station passcodes; it can only reset them to default.

Phone users can set or change their individual passcodes. The passcode is used to lock or unlock the phone for toll restriction(call barring) override and to access the DISA feature.

CONDITIONS

y The passcode of a station performing Operator Level Programming or Technician

Level Programming cannot be changed while the program mode is ‘ENABLE’.

y An Operator or Technician Level can only delete the passcode of a station and reset the

passcode to the default value, ‘1234’, not permitting to know the passcode.

Default passcodes

Default passcodes cannot be used for toll restriction override or for DISA access.

DEFAULT DATA

ALL STATION PASSCODES: 1234

ACTION DISPLAY

1) Press Transfer button and enter 101. Display shows:

[201] PASSCODE

PASSCODE:****

2) Dial phone number.(e.g., 205) OR

Use Volume button to scroll through phone numbers

[205] PASSCODE

PASSCODE:****

and press Right Soft button to move the cursor right.

3) Press Hold button to reset passcode.

[205] PASSCODE

PASSCODE:1234

4) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 100 STATION LOCK

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OfficeServ 500 Programming Guide

[102] CALL FORWARD

Allows the system administrator to program the call forward destinations for other station users. This MMC also allows call forward to be set after the destination has been entered.

Allows several types of call forwarding: FORWARD ALL, FORWARD NO ANSWER, FORWARD BUSY and FORWARD DND. There is an additional option, FORWARD BUSY/NO ANSWER, that allows both of these options to be activated at the same time, provided that destinations have been entered for both.

No Typ e

0 FORWARD CANCEL

1 FORWARD ALL CALL

2 FORWARD BUSY

3 FORWARD NO ANSWER

4 FORWARD BUSY/NO ANSWER

5 FORWARD DND

CONDITIONS

y When ‘FORWARD BUSY/NO ANSWER’ is selected, calls are forwarded to stations set

at ‘FORWARD BUSY’ and ‘FORWARD NO ANSWER’. Thus, the destination number must be set for both ‘FORWARD BUSY’ and ‘FORWARD NO ANSWER’ to select ‘FORWARD BUSY/NO ANSWER’.

y If the ‘FORWARD’ is set to ‘OFF’ at ‘MMC 701 ASSIGN COS CONTENTS’, call

forward cannot be set but can be canceled.(Default: ‘OFF’)

y The ‘FORWARD’ and ‘EXT FWD’ must both be set to ‘ON’ at ‘MMC 701 ASSIGN

COS CONTENTS’ in order to forward a call to an external number. If only the ‘FORWARD’ is set to ‘ON’, calls can only be forwarded to internal numbers.(Default: ‘OFF’)

DEFAULT DATA

NONE

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ACTION DISPLAY

1) Press Transfer button and enter 102. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

3) Dial 0-5 to select forward type. OR

Press Volume button to select forward type l

and press Right Soft button to move cursor.

4) Dial destination number.(e.g., 201) OR

Press Volume button to select destination and press

Right Soft button to move cursor.

5) Dial 1 for YES, 0 for NO. OR

Press Volume button to select YES or NO

and press Right Soft button to return to step 2.

6) Press Transfer button and enter to exit. OR Press Speaker button to advance to next MMC.

RELATED ITEMS

MMC 301 ASSIGN STATION COS MMC 501 SYSTEM TIMERS MMC 502 STATION TIMERS MMC 701 ASSIGN COS CONTENTS MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING

[201] FORWARD

0:FORWARD CANCEL

[205] FORWARD

0:FORWARD CANCEL

[205] FORWARD

1:ALL CALL:NONE

[205] FORWARD

1:ALL CALL:201

[205] FORWARD

CURRENTLY SET :YES

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[103] SET ANSWER MODE

Allows the system administrator to change the answer mode of any phone. Each phone can have its answer mode set to one of the following options:

No Type Description

0 RING MODE The phone will ring in one of eight custom ring patterns. Calls

are answered by pressing the ANS/RLS Button or by lifting

the handset.

1 AUTO ANSWER MODE After giving a short attention tone, the phone will

automatically answer calls on the speakerphone. When a Trunk line is transferred to a phone in Auto Answer, the screened portion of the call will be Auto Answer, but the phone will ring when the transfer is complete if you have not

pressed the ANS/RLS Button or lifted the handset.

2 VOICE ANNOUNCE The phone will not ring. After a short attention tone, callers

can make an announcement but the ANS/RLS Button or handset must be used to answer calls.

CONDITIONS

Since the DS-12B digital phone is not equipped with a microphone, the phone operates in voice announcement mode when a call arrives while set to auto answer mode. Users must use the handset to reply to the caller.

DEFAULT DATA

ALL PHONES: RING

ACTION DISPLAY

1) Press Transfer button and enter 103. Display shows:

2) Dial phone number.(e.g., 205) OR

Press Volume button to select phone and

press Right Soft button to move cursor.

Press ANS/RLS button to select all.

3) Dial 0, 1 or 2 to change ring mode. OR

Press Volume button to select ring mode and

press Right Soft button to return to step 2 above.

[201] ANS MODE

RING MODE

[205] ANS MODE

RING MODE

[ALL] ANS MODE

[205] ANS MODE

VOICE ANNOUNCE

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4) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 111 PHONE RING TONE

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[104] STATION NAME

Allows the system administrator or technician to enter an 11-character name to identify an individual station.

CONDITIONS

NONE

INPUT CHARACTERS

Names are written using the keypad. Each key press selects a character. Pressing the dial pad key moves the cursor to the next position. For example, if the directory name is ‘SAM SMITH,’ press the number ‘7’ four times to get the letter ‘S’. Now press the number ‘2’ once to get the letter ‘A’. Continue selecting characters from the table below to complete your message. Pressing ‘A’ button will change the letter from upper case to lower case.

Volume Up/Down keys

When the character you want appears on the same dial pad key as the previous

character, press the Volume Up button to move the cursor to the right or the Volume Down button to move the cursor to the left. A space can be entered by using these keys.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # button can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -, <, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ; , ”, Æ, ’. \.

DEFAULT DATA

NONE

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ACTION DISPLAY

1) Press Transfer button and enter 104. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button to move cursor.

3) Enter the station name using the procedure described above and press Right Soft button

to return to step 2.

4) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

NONE

[201] STN NAME

[205] STN NAME

SAM SMITH

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[105] STATION SPEED DIAL

Allows the system administrator or technician to program the personal speed dial locations assigned to a station. This must be done for single line telephones because these stations cannot access programming.

CONDITIONS

Each station may have up to 50 locations or bins assigned to it in MMC 606 Assign Speed Block. The speed dial bins are numbered 00~49. Each speed dial number consists of a trunk or trunk group access code followed by a separator and up to 24 digits to be dial. These dial digits may consist of 0~9, * and #. If the system recognizes a valid trunk or trunk group access number, it will automatically insert the separator.

DEFAULT DATA

NONE

PROGRAM BUTTONS

B Used to insert a flash code ‘F’ C Used to insert a pause code ‘P’ D Used to insert a pulse/tone conversion code ‘C’ E Used to mask/unmask following digits(shows as ‘[’or ‘]’) F Used to enter name for speed dial bin(see MMC 106)

ACTION DISPLAY

1) Press Transfer button and enter 105. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button to move cursor.

If selected station has no speed dial bins,

the display will be as shown and a new station

may be selected.

3) Dial location number.(e.g., 05) OR

Press Volume button to select location and

press Right Soft button to move cursor.

[201] SPEED DIAL

00:

[205] SPEED DIAL

00:

[205] SPEED DIAL

SPDBLK NOT EXIST

[205] SPEED DIAL

05:_

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4) Enter trunk access code(e.g., 9) followed by the number to be dialed.(e.g., 4264100)

Press Right Soft button to return to step 2. OR Press Left Soft button to return to step 3. Press Hold button to clear an entry. If an error is made, use DOWN arrow to step back.

5) Press ‘F’ button to access MMC 106 Station Speed Dial Name. OR Press Transfer button and enter to save and exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

MMC 106 STATION SPEED DIAL NAME MMC 606 ASSIGN SPEED BLOCK

[205] SPEED DIAL

05:9-4264100_

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[106] STATION SPEED DIAL NAME

Allows an 11-character name to be entered for each personal speed dial location. This name enables the speed dial number to be located when the directory dial feature is used. The directory dial feature allows the display phone user to select a speed dial location by viewing its name.

CONDITIONS

NONE

INPUT CHARACTERS

Refer to ‘INPUT CHARACTERS’ in ‘MMC [104] STATION NAME’.

DEFAULT DATA

NONE

ACTION DISPLAY

1) Press Transfer button and enter 106. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

If selected station has no speed dial bins, the display

will be as shown and a new station may be selected.

3) Dial speed dial location.(e.g., 01) OR

Press Volume button to scroll through location

numbers and press Right Soft button to move cursor.

4) Enter the location name using the procedure described above and press Right Soft button to

return to step 2.

5) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 105 STATION SPEED DIAL MMC 606 ASSIGN SPEED BLOCK

[201] SPEED NAME

00:

[205] SPEED NAME

00:

[305] SPEED NAME

SPDBLK NOT EXIST

[205] SPEED NAME

01:_

[205] SPEED NAME

01:SAM SMITH

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[107] KEY EXTENDER

Use this program to view the programmable buttons assigned to phone station. In addition, it allows the system administrator to assign key extenders to some keys that will make a general access feature key more specific. The feature keys that can have extenders are listed below.

Feature Extender

AB Absence(extension number)

ACC Account code bin(000-999)

BOSS Boss and Secretary(1-4)

CR VM Call Record

CS UCD Call Status(UCD group number)

DIR Directory dial by name type(1-3)

DP Direct Pickup(extension or station group number)

DS Direct Station Select(station number)

FWRD Call Forward(0-7)

GPIK Group Pickup(01-99)

IG IN/Out of Group(station group number)

MMPG Meet Me Page(0-9, * )

MW Message Waiting(extension or station group number)

PAGE Page(0-9, * )

PARK Park Orbits(0-9)

RP Ring Plan(1-6)

RSV Room Status View(1-5)-Available in Hotel/Motel enabled only

SG Station Group(station group number)

PMSG Programmed Station Messaging(01-20)

SP UCD Supervisor(UCD group number)

SPD Speed Dial(00-49, 500-999)

VG SVM-800 Group Message(station group number)

VM VM Memo(extension or station group number)

VT Voice Transfer(VM group number)

When the Right Soft button will not move the cursor to the right, you are

attempting to add an extender to a key that cannot have one.

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CONDITIONS

NONE

DEFAULT DATA

<24 Button Digital Phone>

CALL1

DT705

CALL1

DT711

CALL1

CONF

CALL1

CALL2

CALL1

DT706

CALL1

DT712

CALL1

SPD

CALL1

＜48 Button AOM＞

CALL1

DT701

CALL1

DT7017

CALL1

DT713

CALL1

NONE

CALL1

DT702

CALL1

DT708

CALL1

DT714

CALL1

PAGE

CALL1

DT703

CALL1

DT709

CALL1

DT715

CALL1

CBK

CALL1

DT704

CALL1

DT7010

CALL1

DT716

CALL1

GPIK01

CALL1

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ACTION DISPLAY

1) Press Transfer button and enter 107. Display shows first station:

2) Dial station number.(e.g., 205) OR

Use Volume button to scroll through station numbers

and press Right Soft button to move the cursor.

3) Press Right Soft button to program the phone.

OR Use Volume button to scroll through the phone and

AOM’s and use Right Soft button to move the cursor.

4) Enter key number.(e.g., 18) OR

Use Volume button to scroll through keys and

use Right Soft button to move the cursor. OR

Press the key to be programmed.

Dial extender according to above table.

System will return to this step. If no more entries,

press Left Soft button to return to step 2.

5) Press Transfer button and enter to exit. OR

Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 720 COPY KEY PROGRAMMING MMC 721 SAVE STATION KEY PROGRAMMING MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING MMC 724 DIAL NUMBERING PLAN

[201] EXT (MAST)

01:CALL1Æ

[205] EXT (MAST)

01:CALL1Æ

[201] EXT (MAST)

01:CALL1Æ

[201] EXT (AOM1)

01:DSÆ

[205] EXT (MAST)

18:DSÆ

[205] EXT (MAST)

18:DS207Æ

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[108] STATION STATUS

Displays the following attributes of a station port. This is a READ-ONLY MMC:

No Status Description

0 PORT NO Cabinet(1~3)/Slot(1~9)/Port(1~16)

1 TYPE Phone Type

2 PICKUP GROUP None, 01~99

3 SGR Station Group Number

4 BOSS-SECR None, 1-4

5 PAGE None, Page Zone(0~4, * )

6 COS 1, COS 2 COS(1-30) per Ring Plan(01-06)

9 TENANT GROUP Tenant Group Number(1~2)

CONDITIONS

NONE

DEFAULT DATA

PORT #: FOLLOWS HARDWARE POSITION TYPE: DEPENDENT ON CONNECTED PHONE PICKUP GRP: NONE SGR: NONE BOSS-SECR: NONE PAGE ZONE: NONE COS NUMBER: 01 IN ALL RING PLANS TENANT GRP: 1

ACTION DISPLAY

1) Press Transfer button and enter 108. Display shows first station:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button to move cursor.

3) Dial 0~9 to select station status type. OR

Press Volume button to select status and

press Right Soft button to return to step 2.

[201] STN STATUS

PORT:C1-S3-P01

[205] STN STATUS

PORT:C1-S3-P05

[205] STN STATUS

PICKUP GROUP:01

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4) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 301 ASSIGN STATION COS MMC 302 PICKUP GROUPS MMC 303 ASSIGN BOSS/SECRETARY MMC 601 ASSIGN STATION GROUP MMC 604 ASSIGN STATION TO PAGE ZONE

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[109] DATE DISPLAY

Allows the system administrator or technician to select the date and time display mode on a per-station basis or system-wide.

No Mode Description

0 COUNTRY Sets overall display format and has two options:

0 = ORIENTAL MM/DD DAY HH:MM 1 = WESTERN DAY DD MON HH:MM

1 CLOCK Sets format of clock display and has two options:

0 = 12 HOUR Displays 1 P.M. as 01:00 1 = 24 HOUR Displays 1 P.M. as 13:00

2 DISPLAY Sets format of DAY and MON display and has two options:

0 = UPPER CASE Displays Friday as FRI and March as MAR 1 = LOWER CASE Displays Friday as Fri and March as Mar

CONDITIONS

NONE

DEFAULT DATA

COUNTRY: WESTERN CLOCK: 12 HOUR DISPLAY: LOWER CASE

ACTION DISPLAY

1) Press Transfer button and enter 109. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

Press ANS/RLS button for all phones.

3) Dial 0~2 to select mode. OR

Press Volume button to scroll through modes and

press Right Soft button to move cursor.

4) Press Volume button to scroll through formats and press Right Soft button to return to step 2.

[201] DAY FORMAT

COUNTRY:WESTERN

[205] DAY FORMAT

COUNTRY:WESTERN

[ALL] DAY FORMAT

COUNTRY:?

[205] DAY FORMAT

COUNTRY:ORIENTAL

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5) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 505 ASSIGN DATE AND TIME

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[110] STATION ON/OFF

Allows the system administrator to set any of the phone features listed below.

No Feature Default Description

00 AUTO HOLD OFF Automatically places an existing Trunk Line call on hold if

a CALL button, trunk key or trunk route key is pressed during that call.

01 AUTO TIMER ON Automatically starts the stopwatch timer during a Trunk

Line call.

02 HEADSET USE OFF When ON, this feature disables the hook switch allowing

a headset user to answer all calls by pressing the ANS/RLS button.

03 HOT KEYPAD ON When ON, this feature allows you to dial directory

numbers without having to first lift the handset or press the Speaker button.

04 KEY TONE ON Allows you to hear a slight tone when pressing buttons

on phone.

05 PAGE REJOIN ON Allows you to hear the latter part of page announcements

if phone becomes free during a page.

06 RING PREF. ON When OFF, requires you to press the fast flashing button

to answer a ringing call after lifting the handset.

07 CALL COST OFF When ON, the cost of the call in progress will show in the

upper right corner of the phone display instead of duration of the call.

08 AUTO CAMPON OFF When ON, phone users can allow intercom calls to

camp-on to other phones without having to press a CAMP-ON key.

09 AME BGM OFF This feature selects whether a station using Answer

Machine Emulation will hear their personal greeting or BGM while callers are listening to the personal greeting. A BGM source must be selected for this to work.

10 AME PASSCODE OFF When ON, station users who have AME set must enter

their station password to listen to messages being left.

11 DISP SPDNAME OFF When ON, the speed dial name associated with a speed

dial number is displayed on a phone equipped a LCD display when using speed dial.

12 CID REVW ALL ON When ON, saves information on all calls that ring at an

extension, When OFF, saves information only on calls that were not answered at the extension or by voice mail.

13 SECURE OHVA ON When ON, OHVA announcements will be heard on the

handset. When OFF, OHVA announcements will be heard over the phone speaker.

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No Feature Default Description

14 NOT CONT.CID ON When OFF, the Caller ID will be continue display after the

15 AUTO ANS CO OFF When On, the incoming CO call will be answered follows

16 ENBLOCK 2LCD OFF When ON, 2 LINE LCD Keyset with navigation buttons

17 STN NO RING OFF Sets whether to ring a specific station when a

CONDITIONS

NONE

DEFAULT DATA

SEE DESCRIPTION SOME OPTIONS ARE DEPEND ON COUNTRY

ACTION DISPLAY

1) Press Transfer button and enter 110. Display shows:

2) Dial the option number from above list.(e.g., 4) OR

Press Volume button to select the option and

press the Right Soft button to move the cursor.

3) Press Volume button to select ON or OFF. Press Left or Right Soft button to return to step 2.

Dial 1 for ON or 0 for OFF.

4) Press Transfer button and enter to exit.

RELATED ITEMS

MMC 301 ASSIGN STATION COS MMC 701 ASSIGN COS CONTENTS

(Continued)

phone user answered call.

phone answer mode.

works as Enblock dialling mode. This option only works when 2 LINE ENBLOCK option is set to ENABLE in MMC 861.

intercom/external call arrives. If set to ON, the phone will

not ring even if a call arrives. Nevertheless, the LED and LCD will still indicate that a call has arrived.

[201] STN ON/OFF

AUTO HOLD :OFF

[201] STN ON/OFF

HOT KEYPAD :OFF

[201] STN ON/OFF

HOT KEYPAD :ON

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[111] PHONE RING TONE

Allows the system administrator or technician to select the ring tone heard at each phone. There are eight ring tones available at each phone. A short tone burst of the selection will be heard when the dial keypad is pressed.

CONDITIONS

NONE

DEFAULT DATA

FREQUENCY: 5

ACTION DISPLAY

1) Press Transfer button and enter 111. Display shows:

2) Dial phone number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button to move cursor.

Press ANS/RLS button to select all.

3) Dial 1~8 to select ring tone. OR

Press Volume button to select ring tone and

press Right Soft button to move cursor.

4) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 114 PHONE VOLUME MMC 316 DISTINCTIVE RINGING

[201] RING TONE

SELECTION 5

[205] RING TONE

SELECTION 5

[ALL] RING TONE

SELECTION ?

[205] RING TONE

SELECTION 5

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[112] ALARM REMINDER CLOCK

Allows the system administrator or technician to set or change the alarm clock/appointment reminder feature for any station. This must be done for single line telephones, as they cannot access programming. Three alarms may be set for each station and each alarm may be defined as a one-time or TODAY alarm or as a DAILY alarm, as described below. The TODAY alarm is automatically cancelled after it rings, while the DAILY alarm rings every day at the same time. Alarm numbers are 1, 2 and 3. In the case of Secondary Pair assignments(MMC 220) the alarm only rings the station that is programmed and does not ring the paired station.

No Ty pe Description

0 NOTSET No alarm

1 TODAY Alarm only once

2 DAILY Alarm daily at set time

CONDITIONS

NONE

DEFAULT DATA

ALARMS ARE NOTSET

ACTION DISPLAY

1) Press Transfer button and enter 112. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button.

3) Dial 1~3 to select alarm.(e.g., 1) OR

Press Volume button to select alarm and

press Right Soft button.

4) Enter alarm time in 24-hour clock format. (e.g., 1300 for 1pm)

[201] ALM CLK(1)

HHMM:ÆNOTSET

[205] ALM CLK(1)

HHMM:ÆNOTSET

[205] ALM CLK(1)

HHMM:ÆNOTSET

[205] ALM CLK(2)

HHMM:1300ÆNOTSET

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5) Dial entry from above list for alarm type.(e.g., 2) OR

Press Volume button to select alarm type and press

[205] ALM CLK(2)

HHMM:1300ÆDAILY

Right Soft button to move cursor and return to step 2.

6) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 116 ALARM AND MESSAGE

2-25

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[113] VIEW MEMO NUMBER

Allows a station user the ability to view a memo left by the user. A memo can be left by entering it via the dial keypad using the table below. A memo of up to and including 13 characters can be entered.

CONDITIONS

NONE

INPUT CHARACTERS

Refer to ‘INPUT CHARACTERS’ in ‘MMC [104] STATION NAME’.

DEFAULT DATA

NONE

ACTION DISPLAY

1) Press Transfer button and enter 113. Display shows:

2) Press Right Soft button to move cursor and add memo via dial keypad using procedure above.

3) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

NONE

[201] VIEW MEMO

[205] VIEW MEMO

1:NEED BREAD

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[114] PHONE VOLUME

Allows the station user or system administrator to set the ring volume, off hook ring volume, handset receive volume, speaker volume, background music volume and page volume for any or all phones.

No Type Description

0 RING VOLUME This is the volume setting for the phone ringer. There are eight volume

levels: level 1 is the lowest and level 8 the highest.

1 OFF-RING VOL This is the volume of the alert tone that tells you there is a call camped

on to your phone. There are eight volume levels: level 1 is the lowest and level 8 the highest.

2 HANDSET VOL This is the volume setting for conversations on the handset receiver.

There are eight volume levels: level 1 is the lowest and level 8 the highest.

3 SPEAKER VOL This is the receive volume setting for conversations on the speaker

phone of a phone. There are 16 volume levels: level 1 is the lowest and level 16 the highest.

4 BGM VOLUME This is the volume you will hear background music over the phone

speaker at when your phone is idle and BGM is turned on. There are 16 volume levels: level 1 is the lowest and level 16 the highest.

5 PAGE VOLUME This is the volume you will hear internal page over the phone speaker

when your phone is idle and BGM is turned on. There are 16 volume levels: level 1 is the lowest and level 16 the highest.

CONDITIONS

NONE

DEFAULT DATA

RING VOLUME: 4 OFF-HOOK RING VOLUME: 4 HANDSET VOLUME: 4 SPEAKER VOLUME: 13 BGM VOLUME: 13 PAGE V O L UM E : 13

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ACTION DISPLAY

1) Press Transfer button and enter 114. Display shows:

2) Dial phone number.(e.g., 205) [205] STN VOLUME

3) Press Volume button to select volume type.

4) Press Volume button to select volume.

5) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 111 PHONE RING TONE

[201] STN VOLUME

RING VOLUME :4

[205] STN VOLUME

SPEAKER VOL :13

[205] STN VOLUME

SPEAKER VOL :08

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[115] SET PROGRAMMED MESSAGE

Allows the system administrator to set a programmed message at any or all phones. There are 20 messages available. The last five message are can be modified by each phone user.

CONDITIONS

The first ten are pre-programmed and the remaining entries can be customized in MMC 715, Programmed Station Message.

DEFAULT DATA

NO MESSAGES SELECTED

ACTION DISPLAY

1) Press Transfer button and enter 115. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button to move cursor.

Press ANS/RLS button to select all.

3) Dial an entry number to select message Number.(e.g., 05)

Press Volume button to select message and press Right Soft button to return to step 2.

4) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 715 PROGRAMMED MESSAGE MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING

[201] PGMMSG(00)

CANCEL PGM MSG

[205] PGMMSG(00)

CANCEL PGM MSG

[ALL] PGMMSG(??)

[205] PGMMSG(05)

PAGE ME

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[116] ALARM AND MESSAGE

Allows the system administrator or technician to set or change the alarm clock/appointment reminder feature for any station. This must be done for single line telephones because they cannot access programming. Three alarms may be set for each station and each alarm may be defined as a one-time or TODAY alarm or as a DAILY alarm, as described below. The TODAY alarm is automatically cancelled after it rings, while the DAILY alarm rings every day at the same time. It is also possible to set a message to display when the alarm is sounded.

No Type Description

1 NOTSET No alarm

2 TODAY Alarm only once

3 DAILY Alarm daily at set time

CONDITIONS

NONE

INPUT CHARACTERS

Refer to ‘INPUT CHARACTERS’ in ‘MMC [104] STATION NAME’.

DEFAULT DATA

ALARMS ARE NOTSET

ACTION DISPLAY

1) Press Transfer button and enter 116. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button to move cursor.

Press ANS/RLS button to select all stations.

3) Dial 1~3 to select alarm.(e.g., 2) OR

Press Volume button to select alarm and press

Right Soft button to move cursor.

[201] ALM REM(1)

HHMM:ÆNOTSET

[205] ALM REM(1)

HHMM:ÆNOTSET

[ALL] ALM REM(1)

HHMM:ÆNOTSET

[205] ALM REM(2)

HHMM:ÆNOTSET

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4) Enter alarm time in 24-hour clock format. (e.g., 1300 for 1pm)

Display will automatically advance to step 5.

5) Dial valid entry from above list for alarm type. (e.g., 2)

OR Press Volume button to select alarm type and

[205] ALM REM(2)

HHMM:1300ÆNOTSET

[205] ALM REM

HHMM:1300ÆDAILY

press Right Soft button to move cursor.

6) Enter messages using above table and press Right Soft button to return to step 2.

7) Press Transfer button and enter to exit.

[205] ALM REM

Sam SMITH

OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 112 ALARM REMINDER CLOCK

2-31

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[117] EDIT TEXT MESSAGE

Allows the system administrator or technician to set or change text message for any station. One station can use up to 10 text messages.

CONDITIONS

In MMC 611 Text Message Station set USED station only uses this feature. In case of a large LCD phone, system set to USED automatically.

INPUT CHARACTERS

Refer to ‘INPUT CHARACTERS’ in ‘MMC [104] STATION NAME’.

DEFAULT DATA

BLANK MESSAGE

ACTION DISPLAY

1) Press Transfer button and enter 117. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

3) Dial 01~10 to select message. OR

Press Volume button to select message and press

Right Soft button to move cursor.

4) Enter messages using above table and press Right Soft button to return to step 3.

5) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 611 TEXT MESSAGE STATION

[201] TXTMSG(01)

Blank Message

[205] TXTMSG(01)

Blank Message

[205] TXTMSG(02)

Blank Message

[205] TXTMSG(02)

SAME TIME

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[118] CONFERENCE GROUP

Allows the system administrator or technician to set one touch conference group using GCONF key for any station. One station can use up to 5 conference groups, and each group can be set 4 member except self station. On conference member, allows both internal station or station group number and outgoing access code plus external telephone number.

CONDITIONS

In MMC 612 Conference Group Station set USED station only uses this feature. Only phones with large LCDs may be assigned to a conference group. In case of a large LCD phone, system set to USED automatically.

INPUT CONFERENCE GROUP

Refer to ‘INPUT CHARACTERS’ in ‘MMC [104] STATION NAME’.

Conference group names are written using the keypad. Each key press selects a character. Pressing the dial pad key moves the cursor to the next position. For example, if the group name is ‘SAMSUNG’, press the number ‘7’ four times to get the letter ‘S’. Now press the number ‘2’ once to get the letter ‘A’. Continue selecting characters from the table below to complete your message. Pressing the bottom left programmable button will change the letter from upper case to lower case.

DEFAULT DATA

NONE

ACTION DISPLAY

1) Press Transfer button and enter 118. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

3) Dial 1~5 to select group. OR

Press Volume button to select group and press.

Right Soft button to move cursor.

[201] GRP(1)NAME

[203] GRP(1)NAME

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4) Dial 0 to select name or dial 1~4 to select member.

Press Volume button to select name or member and press Right Soft button to move cursor.

Press Left Soft button to return to step 3.

5) Enter conference member dial number and press Right Soft button to return to step 4.

6) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 612 CONFERENCE GROUP STATION MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING

[203] GRP(1)MBR1

NONE

[203] GRP(1)MBR1

9-2794296

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[119] CALLER ID DISPLAY

Allows the technician to set the individual station display preference on a per station basis. Caller ID or CLI can be selected to either show the name, number first, or no display depending on the type of call. Caller ID or CLI displays have the following options:

No Type Description

0 NO DISPLAY No Caller ID or CLIP data will be displayed.

1 NUMBER FIRST The Caller ID or CLIP number received from the Central Office

will be displayed first.

2 NAME FIRST The Caller ID or CLIP name received will be displayed first.

In the case of CLIP the number must be programmed in the CLIP translation table(MMC 728). CLIP does not provide names.

CONDITIONS

NONE

DEFAULT DATA

NUMBER FIRST

ACTION DISPLAY

1) Press Transfer button and enter 119. Display shows first station:

2) Enter station number.(e.g., 205) OR

Press Volume button to scroll through stations

and press Right Soft button to select a station.

Press ANS/RLS button to select all and press

the Right Soft button..

3) Dial display option 0, 1 or 2.(e.g., 2) OR

Press Volume button to select option and press

Right or Left Soft button to return to step 2.

4) Press Transfer button and enter to exit. OR Press Speaker button to save and advance to next MMC.

[201] CID DISP

NUMBER FIRST

[205] CID DISP

NUMBER FIRST

[ALL] CID DISP

NUMBER FIRST

[205] CID DISP

NAME FIRST

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RELATED ITEMS

MMC 312 ALLOW CALLER ID MMC 414 ASSIGN CID TRUNKS MMC 608 ASSIGN REVIEW BLOCKS MMC 728 CALLER ID TRANSLATION TABLE

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OfficeServ 500 Programming Guide

[120] LARGE LCD OPTION

Allows the system administrator to set any of the large LCD phone for the following options.

No Option Description

0 IDLE DISPLAY

1 DS KEY DISPLAY

2 DIAL MODE

3 CONV DISP

4 CALENDAR

5 AOM CURSOR

Sets whether to display ‘CALENDAR’ or ‘INFORMATION’ on LCD

at idle state

Sets whether to display ‘Dial Number’ or ‘Directory Name’ for ‘DS’

key on LCD

Sets dial mode ENBLOCK or OVERLAP of phone

Sets whether to display first SOFT menu screen or AOM menu

screen on LCD at conversation state

Sets whether to display PREVIOUS screen or CALENDAR

screen on LCD at idle state

Sets cursor position on AOM menu screen(01~99, PREV POSITION)

CONDITIONS

NONE

DEFAULT DATA

IDLE DISPLAY: CALENDAR DS KEY DISPLAY: TEL NUMBER DIAL MODE: ENBLOCK

ACTION DISPLAY

1) Press Transfer button and enter 120. Display shows:

2) Enter station number.(e.g., 205) OR

Press Volume button to scroll through stations and

[201] IDLE DISP

CALENDER

[203] IDLE DISP

CALENDER

press Right Soft button to select a station.

Press ANS/RLS button to select all and press

the Right Soft button..

[ALL] IDLE DISP

CALENDER

3) Dial the option number from above list.(e.g., 4) OR

Press Volume button to select the option and

[203] DS KEY DSP

TEL NUMBER

press Right Soft button to move the cursor.

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4) Press Volume button to select ON or OFF. Press Left or Right Soft button to return to step 2.

Dial 1 for ON or 0 for OFF.

5) Press Transfer button and enter to exit.

RELATED ITEMS

MMC 719 IDLE DISPLAY

[203] DS KEY DSP

EXT NAME

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[121] PHONE LANGUAGE

Allows phone users the ability to assign an LCD display based on user’s own language.

No Language

00 ENGLISH

01 GERMAN

02 PORTUGAL

03 NORSK

04 DANISH

05 DUTCH

06 ITALY

07 SPANISH

08 SWEDISH

09 SPANISH/USA

10 FRENCH/CANADA

CONDITIONS

NONE

DEFAULT DATA

ENGLISH

ACTION DISPLAY

1) Press Transfer button and enter 121. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and use

Right Soft button to move cursor.

Press ANS/RLS button to select all stations.

3) Dial 00~10 for language required. OR

Press Volume button to make selection and

press Right Soft button.

[201] LANGUAGE

ENGLISH

[205] LANGUAGE

ENGLISH

[ALL] LANGUAGE

[205] LANGUAGE

GERMAN

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4) Press Transfer button and enter to save and exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

NONE

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[122] NEWS DISPLAY SPEED

Used to set the Smart news display speed. This timer is only related to the Smart News PC Application Package.

CONDITIONS

NONE

DEFAULT DATA

ACTION DISPLAY

1) Press Transfer button and enter 122. Display shows first station:

2) Enter station number.(e.g., 205) OR

Press Volume button to scroll through stations

and press Right Soft button to select a station.

Press ANS/RLS button to select all.

3) Dial speed option.(03~10)

4) Press Transfer button and enter to exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

NONE

[201] CALL SPEED

03Æ

[205] CALL SPEED

03Æ

[205] CALL SPEED

03Æ04

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[125] EXECUTIVE STATE

Allows the system administrator or technician to set executive station’s the following options.

No Option Description

0 EXEC STATE When inter-working with EASYSET, the state of executive station can

be displayed.

1 STATE(IN) If EXEC STATE sets to OTHERS(IN), the EASYSET display this

message.

2 STATE(OUT) If EXEC STATE sets to OTHERS(OUT), the EASYSET display this

message.

3 ANSWER MODE When the secretary call by BOSS key, the executive station ringing or

automatically answer follows this option.

CONDITIONS

NONE

INPUT CHARACTERS

Refer to ‘INPUT CHARACTERS’ in ‘MMC [104] STATION NAME’. State display messages are written using the keypad. Each key press selects a character. Pressing the dial pad key moves the cursor to the next position. For example, if the message is ‘CONFERENCE’, press the number ‘2’ three times to get the letter ‘C’. Now press the number ‘6’ three times to get the letter ‘O’. Continue selecting characters from the table below to complete your message. Pressing the bottom left programmable button will change the letter from upper case to lower case.

DEFAULT DATA

NONE

ACTION DISPLAY

1) Press Transfer button and enter 125. Display shows:

2) Dial executive station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

[201] EXEC STATE

IN THE ROOM

[205] EXEC STATE

IN THE ROOM

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3) Dial 0~3 for selects option. OR

Press Volume button to make selection and

[205] EXEC STATE

IN THE ROOM

press Right Soft button.

4) Dial 0~9 for selects state. OR

Press Volume button to make selection and

press Right Soft button.

5) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 303 ASSIGN BOSS/SECRETARY

[205] EXEC STATE

IN A MEETING

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[200] OPEN CUSTOMER PROGRAMMING

Used to open(enable) and close(disable) customer-level programming. If programming is not opened and an attempt is made to access a system MMC, the error message [NOT PERMIT] will be displayed. A four digits passcode is required to access this MMC. Each digit can be 0-9. When opened, this MMC enables access to all MMCs allowed in MMC 802 Customer Access MMC Number.

No Mode Description

0 DISABLE Open(enable) customer-level programming

1 ENABLE Close(disable) customer-level programming

CONDITIONS

NONE

DEFAULT DATA

DISABLE

ACTION DISPLAY

1) Press Transfer button and enter 200. Display shows:

2) Enter passcode.

Correct code shows.

Incorrect code shows.

3) Press Volume button arrow key to select ENABLE or DISABLE and press Right Soft button.

Dial 1 for ENABLE or 0 for DISABLE.

4) Press Speaker button to advance MMC entry level and press Volume button to select MMC.

Enter MMC number and press Right Soft button to enter MMC.

5) Press Transfer button to exit.

ENABLE CUS.PROG.

PASSCODE:

ENABLE CUS.PROG.

PASSCODE:

ENABLE CUS.PROG.

DISABLE

ENABLE CUS.PROG.

PASSCODE ERROR

ENABLE CUS.PROG.

ENABLE

201:CUS.PASSCODE

SELECT PROG. ID

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RELATED ITEMS

MMC 201 CHANGE CUSTOMER PASSCODE MMC 501 SYSTEM-WIDE TIMERS MMC 802 CUSTOMER ACCESS MMC NUMBER

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[201] CHANGE CUSTOMER PASSCODE

Used to change the passcode allowing access to MMC 200 Open Customer Programming from its current value.

CONDITIONS

y The passcode is four digits long. Each digit can be 0-9.

y The current(old) passcode is required for this MMC.

DEFAULT DATA

PASSCODE: 1234

ACTION DISPLAY

1) Press Transfer button and enter 201.

2) Enter new passcode via dial keypad. (maximum four digits)

3) Verify new passcode via dial keypad.

Passcode verified.(go to step 4)

Passcode failure. Return to step 2.

4) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 200 OPEN CUSTOMER PROGRAMMING

CUST. PASSCODE

NEW CODE:_

CUST. PASSCODE

NEW CODE:****

CUST. PASSCODE

VERIFY :****

CUST. PASSCODE

VERIFY :SUCCESS

CUST. PASSCODE

VERIFY :FAILURE

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[202] CHANGE FEATURE PASSCODE

Used to change the passcodes for the following features.

No Feature Description

0 RING PLAN This is the passcode required to place the system in different ring

plans(RP) or change the ring time override(RTO).

1 DISA ALARM This is the passcode required to clear a DISA ALARM generated when

the number of DISA attempts are exceeded.

2 ALARM CLR This is the passcode required to clear a ALARM generated by the

disconnection of BI-PMS SIO. -Available in Hotel/Motel enabled only.

3 AA RECORD This is the passcode required to record prompts for use with the AA

ports on the Auto Attendant card.

5 DELETE This is the passcode required to registration of DECT phone.

6 WLAN REGST This is the passcode required for registration of a WIP phone.

CONDITIONS

y The passcode is four digits long. Each digit can be 0~9.

y The current passcode is required for this MMC.

DEFAULT DATA

RING PLAN: 0000 DISA ALARM: 5678 ALARM CLR: 8765 AA RECORD: 4321 DECT REGST: 4321 DELETE: 9999 WLAN REGST: 0000

ACTION DISPLAY

1) Press Transfer button and enter 202. Display shows:

CHANGE PASSCODE

RING PLAN :0000

2) Press Volume button to make selection and press Right Soft button to move cursor to passcode entry.

CHANGE PASSCODE

AA RECORD :4321

3) Enter new passcode via digits from dial keypad. Press Right Soft button to return to step 2.

CHANGE PASSCODE

AA RECORD :9999

Continue to change other passcodes.

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4) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 410 ASSIGN DISA TRUNK MMC 507 ASSIGN RING PLAN TIME MMC 722 STATION KEY ASSIGNMENTS MMC 849 WLAN CONFIGURATION

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[203] ASSIGN UA DEVICE

Assigns ringing device to be accessed when a Universal Answer(UA) key is pressed or the UA pickup code is dialed. UA assignment is made in MMC 601 Assign Station Group for a group and then the group is entered here. The device type is automatically determined by the directory number(DN) entered.

Only one of the above options can be selected. If the ability to ring more than one

item(e.g., all four external page zones) is required, a station group containing all four zone codes must be created.

Recipient Description

NONE-NO UA When there is no phone number

STATION Station number

STN GROUP Station group number

RING PAGE External speaker phone number

COMMON BELL Common bell phone number

CONDITIONS

NONE

DEFAULT DATA

NONE

ACTION DISPLAY

1) Press Transfer button and enter 203. Display shows current assignment:

2) Dial DN of UA device.(e.g., 205) OR

Use Volume buttons to scroll through

available devices.

3) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 204 COMMON BELL CONTROL MMC 601 ASSIGN STATION GROUP MMC 605 ASSIGN EXTERNAL PAGE ZONE

ASSIGN UA PORT

NONE-NO UA

ASSIGN UA PORT

205 -STATION

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[204] COMMON BELL CONTROL

Determines whether the common bell relay contacts have an interrupted or continuous closure when activated. If interrupted is chosen, the relay follows an internal Trunk Line ring pattern of one second closed followed by three seconds open.

CONDITIONS

y When the common bell is not used for night time ring, the common bell must be set to

station group.

y Common bell not set to night time ring should be set to station group so that all

stations of the group ring when one station rings.

DEFAULT DATA

CONTINUOUS

ACTION DISPLAY

1) Press Transfer button and enter 204. Display shows current setting:

2) Dial common bell number. OR

Press Volume button to make selection of common

bell numbers and press Right Soft button to advance cursor.

3) Dial 0 for continuous or 1 for interrupted operation. OR

Use Volume button to scroll through options and

press Right Soft button to return to step 2.

4) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 203 ASSIGN UA DEVICE MMC 601 ASSIGN STATION GROUP

[3801]COM. BELL

CONTINUOUS

[3801]COM. BELL

CONTINUOUS

[3802]COM. BELL

INTERRUPTED

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[205] ASSIGN LOUD BELL

Designates the station that controls the loud bell ring output of a MISC board. Each MISC board can have up to a loud bell outputs. The loud bell will follow the ring cadence of the designated station. Only a station can be assigned to control the loud bell; a station group cannot be assigned.

CONDITIONS

The loud bell will follow the ring cadence of the designated station. Only a station can be assigned to control the loud bell; a station group cannot be assigned.

DEFAULT DATA

UNASSIGNED

ACTION DISPLAY

1) Press Transfer button and enter 205. Display shows current setting.

2) Dial loud bell number.(e.g., 3902) OR

Use Volume button to scroll through loud bell

numbers and press Right Soft button to move the cursor.

3) Enter station number.(e.g., 201) OR

Press Volume button to make selection and

press Right Soft button to return to step 2.

4) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

NONE

[3901]LOUD BELL

RING PAIR:NONE

[3902]LOUD BELL

RING PAIR:NONE

[3902]LOUD BELL

RING PAIR:201

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[206] BARGE-IN TYPE

Sets the type of barge-in that is permitted.

No Typ e Description

0 NO BARGE-IN Barge-in feature is unavailable regardless of a station’s barge-in

1 WITH TONE Barge-in will have an intrusion tone and display at the barged-in

2 WITHOUT TONE Barge-in is allowed. There is no barge-in tone or display at the

CONDITIONS

NONE

DEFAULT DATA

NO BARGE-IN

ACTION DISPLAY

1) Press Transfer button and enter 206. Display shows:

2) Dial 0-2 to select barge-in type.(e.g., 2) OR

Press Volume button to select barge-in type and

press Right Soft button.

3) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 301 ASSIGN STATION COS MMC 701 ASSIGN COS CONTENTS

status.

on station.

barged-in on station and the barging-in station will be muted.

BARGE IN TYPE

NO BARGE IN

BARGE IN TYPE

WITHOUT TONE

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OfficeServ 500 Programming Guide

[207] ASSIGN VM/AA PORT

Enables SLI ports to be designated as NORMAL or VMAA. VMAA ports receive digits designated in MMC 726 VM/AA Options and also receive a true disconnect signal upon completion of a call. Only SLI cards, not key daughter boards, support disconnect signal. Do not make VMAA ports data; this will return them to a single line port and stop voice mail integration. VMAA ports have the equivalent of data protect written in the program and are protected against tones.

This MMC is not used to assign voice mail card ports. Voice mail card ports are

assigned as voice mail ports automatically when the system detects a CADENCE or a SVMi-8/16 card.

CONDITIONS

NONE

DEFAULT DATA

NORMAL PORT

ACTION DISPLAY

1) Press Transfer button and enter 207. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

3) Dial 1 or 0 to select port type. (1:VMAA, 0:NORMAL)

Press Volume button to select option and press

Right Soft button.

4) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

MMC 726 VM/AA OPTIONS MMC 601 STATION GROUP

[209] VMAA PORT

NORMAL PORT

[205] VMAA PORT

NORMAL PORT

[205] VMAA PORT

VMAA PORT

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[208] ASSIGN RING TYPE

Provides the flexibility to program single lines to have ICM ringing, Trunk Line ringing and data secure. With the many types of external ringing devices, all configurations can be met. All devices will also have a positive disconnect signal. Do not make VM/AA ports data; this will return them to a single line port and stop voice mail integration.

No Type Description

0 ICM RING Follows normal SLI ring cadence.

1 CO RING Follows Trunk line ring cadence.

2 DATA RING Follows Trunk line ring cadence and not supports off hook ring.

CONDITIONS

NONE

DEFAULT DATA

ICM RING

ACTION DISPLAY

1) Press Transfer button and enter 208. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

3) Dial 1, 2 or 0 to select port type.(e.g., 2) OR

Press Volume button to select option and press

Left or Right Soft button to return to step 2 above.

4) Press Transfer button and enter to exit. OR Press Speaker button to advance next MMC.

RELATED ITEMS

NONE

[209] RING TYPE

ICM RING

[205] RING TYPE

ICM RING

[205] RING TYPE

DATA RING

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OfficeServ 500 Programming Guide

[209] ASSIGN ADD-ON MODULE

Designates to which phone an add-on module(AOM) is assigned. There is no limit to the number of AOMs that can be assigned in the system. The maximum number of AOMs that can be assigned to a keyset is 4.

No OHVAED Status Description

0 OHVAED OFF Off-hook announcement is not played to the add-on-module

1 OHVAED ON Off-hook announcement is played to the add-on-module

CONDITIONS

AOM cannot be designated as master. If no AOM exists in a tenant, the ‘AOM NOT EXIST’ message is displayed.

DEFAULT DATA

NONE FOR MASTER

ACTION DISPLAY

1) Press Transfer button and enter 209. Display shows first AOM:

2) Dial AOM number. OR

Use Volume button to scroll through AOM numbers

and use Soft buttons to move cursor.

3) Enter station number.(e.g., 301) OR

Use Volume button for selection of stations and

press Right Soft button to return to step 2.

4) Press Transfer button and enter to exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

NONE

[301] AOM MASTER

MASTER:NONE

[301] AOM MASTER

MASTER:NONE

[301] AOM MASTER

MASTER:201

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[210] CUSTOMER ON/OFF PER TENANT

Allows the system administrator to set in system features on a per-tenant basis. Each system option has a corresponding dialling number, as listed below. All options toggle ON/OFF.

No Option Default Description

00 DISA PSWD ON When ON, a caller must enter extension number and DISA

password when they call a DISA trunk. When OFF, extension number and DISA password are not required and the caller has full access to all features allowed on this trunk.

01 LCR ENABLE OFF This option determines whether the system will or will not

route outgoing calls based on the information in the LCR routing tables.

03 PERI UCD RPT OFF Periodic UCD Information provider. Enables UCD Statistics

data on a per UCD group basis to print out on the IO port which has been set as PERI UCD in real time(every 3~99 seconds). This allows the information to be interfaced and manipulated by an external package or third party provided software.

04 CID CODE INS OFF When ON, the system will insert the country code when

receiving CID information. This feature can use the CID display call back feature.

05 DISA MOH OFF When ON, outside parties will hear trunk MOH instead of dial

tone from the time the system answers a DISA trunk until the caller dials a digit.

06 TRANSFER

MOH

08 DID BSY ROUT OFF When ON, a DID call directed to a busy station will re-route

09 ALARM MOH ON When ON, if station user answer alarm ring, will hear station

12 CONF TONE OFF When ON, provides conference tone every conference tone

13 RECALL PIKUP ON When ON, a call recalling to a station can be picked up using

OFF When ON, outside parties will hear trunk MOH instead of

ring back tone from the time a transfer is completed until the call is answered by an internal party.

to the destination in MMC 406 for that trunk if CW is set to OFF in MMC 714. If the CW option is set to ON the call will camp on. When OFF and the CW option is set to OFF, the call will re-route to the operator.

MOH instead of dial tone.

time.(Available in Australia or Italy only)

Direct Call Pickup, Pickup Group and My Group features. This applies to held calls recalling and transferred calls recalling to a station.

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OfficeServ 500 Programming Guide

(Continued)

No Option Default Description

14 ICM EXT FWD OFF When ON, call forward external is allowed when intercom calls

are placed to a station that has Call Forward External programmed and set.

16 DID ERR TONE OFF This option was added to provide error tone when an invalid

DID number is received.

18 KTS DISC ALM OFF When ON, generates system alarm when a phone

disconnect or connect.

19 OFF HOOK ALM OFF When ON, generates system alarm when a phone maintains

off hook condition longer than timer.

20 SL SELF RING OFF When ON, generates ring during 10 seconds when a single

line phone dials self number and hang up.

21 SGR INC BUSY OFF When ON, generates busy tone when all station group

member busy for group call. This setting does not work for Station Groups which have Unconditional Ring Mode.

24 TRANSFER

CANCEL

26 RECALL DISC OFF When ON, the system disconnects a call when transfer

29 ARD TONE CHK ON When OFF, the system use time for checking destination is

30 VPN ENABLE OFF When ON, the Australia type VPN enabled.

31 IN TOLL CHK OFF When OFF, the system doesn’t toll restrict when incoming call.

32 ISDN

PROGCON

33 INCLUDE VAT OFF When OFF, not printed VAT total line when Hotel

36 DSS KEY DPU OFF When ON, directed pick-up the call when press ringing DS key.

37 BEGN DGT DSP OFF When ON, an outside call is made via speed dial or LNR

38 ONE TCH

FACC

OFF When OFF, a single line phone will be able to handle 2 calls

simultaneously. Using the hook-flash to toggle between them. When ON, a single line telephone will be able to connect to the second call, but pressing the hook flash will not toggle between the two calls it will disconnect the second

call and reconnect the single line telephone to the first call.

recall.

busy when auto retry.

OFF When ON, if an outgoing call receives PROGRESS

message from ISDN trunk, the call will connect without CONNECT message.

Report.(Available in Hotel/Motel enabled only)

where more than 11 digits are dialed then the first dialed digits are shown on the phone display.

OFF When OFF, the forced account mode user can not use one

touch account code(ACC) key.

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No Option Default Description

39 SGR ALL OUT OFF When ON, the last of station group member can out of group.

40 CHAIN FWD ON When ON, a call is directed to a station that may be

41 TRK MONITOR OFF When ON, can override to trunk and a call is connected

42 VOIP MFRALOC OFF When ON, a MFR assigned for VoIP tandem call when a call

43 NTWK

OFF When OFF, a call duration timer disabled via networking

AUTOTMR

45 NO STAFF

OFF When ON, the steps verifying the staff code will be omitted in

COD

46 PERI UCD SIO OFF When ON, the PERI UCD data will be sent to the SMDR IO port.

47 AUTO

OFF When the room is checked-out, the room status is changed

CLEANED

48 REDIAL REVW OFF When ON, the CALL LOG review status will be appeared

51 ISDN KEYFAC OFF When ON, if phone user press ‘*’ or ‘#’ during conversation

52 CHK SPV TRK OFF When ON, if both trunks don’t have supervision feature then

53 PRE FWD

OFF When ON, a call arrives busy station, that is not set forward

BUSY

54 ORG DIAL LOG OFF When ON, originally dialed digit will be saved as outgoing

55 TIE TRSF RCL ON When ON, the trunk call is transferred to the TIE line and is

(Continued)

forwarded to another station that is call forwarded to a VMAA, then the caller will be directed to the last station’s mailbox it reached. When OFF, the caller will be directed to the first station’s mailbox instead of the last.

override extension when a original caller hang on. When OFF, can override to extension only and a call is disconnected when a original caller hang on.

incoming from VoIP trunk to another trunk outgoing.

intercom call.

HOTEL operation.

to NEED CLEAN. When the option is set to ON, the room status will be changed to AVAILABLE.

when LNR button is pressed.

via BRI trunk, system send information message instead of digit message.

cannot make outgoing transfer or unsupervised conference.

busy, if preset no answer destination is available, a call reroute to that destination immediately.

call log in Large LCD phone. When OFF, invalid dialling such as dialling of not exist station number will not be saved as outgoing call log in Large LCD phone.

not answered within transfer recall time, the call is recalled to the original transferring station.

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Samsung OfficeServ 500 Programming guide User guide

Specifications and Main Features

Frequently Asked Questions

User Manual