Samsung NP900X5LK02US, NP940Z5L User Manual

www.samsung.com

User Manual

2

Getting started

3 About this manual
7 Layout
12 Turning the computer on

and off
14 Unlocking the screen
14 Windows

Basics

17 Keyboard
19 Touchpad
23 Memory card
25 External display
27 Wired LAN
31 Wireless LAN

Applications

33 Using applications
34 Samsung Settings
35 Samsung Update
36 Samsung PC Help (Self-

help application)

Settings & Upgrade

37 LCD brightness
39 Volume
40 BIOS (Setup utility)
46 Battery

Troubleshooting

49 Samsung Recovery
55 Windows recovery

function

55 Q&A

Appendix

59 Product specifications
60 Ergonomic tips
64 Powering your device
66 Safety precautions
79 Important safety

information

82 Replacement parts and

accessories

85 Regulatory compliance

statements
103 WEEE symbol information
105 Samsung package Take-

Back program

Table of contents

3

Getting started

About this manual

•

This user manual is specially designed to detail the computer’s
functions and features.

•

The user manual supplied with the computer may vary
depending on the model.

•

Please read this manual before using the computer to ensure
safe and proper use.

•

Optional accessories, some devices, and software referred to
in this manual may not be provided or may not be subject to
upgrades. Note that the computer environment referred in
the user manual may not be the same as your environment.

•

Descriptions are based on the computer’s default settings
and the Windows 10 operating system. Available features and
additional services may vary depending on the computer or
operating system.

•

This user manual describes procedures for using the
touchpad, mouse and touch screen. Instructions for using the
touch screen are for models with the touch screen feature.

•

Images and screenshots are those of the representative model
of the series and may differ in appearance from the actual
product.

•

Content may differ from the final product and is subject to
change without prior notice. For the latest version of the
manual, refer to the Samsung website, www.samsung.com.

Getting started

4

Copyright

Copyright © 2015 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated,

or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or storing in any
information storage and retrieval system, without the prior written
permission of Samsung Electronics.

Computer specifications or the contents of this manual may
be changed without prior notice due to an upgrade of the
computer’s functions.

Instructional icons and expressions

Warning

: situations that could cause injury to yourself or

others

Caution

: situations that could cause damage to the

computer or other equipment

Note

: notes, usage tips, or additional information

The path you should follow to carry out an instruction. For
example, “select

Settings

→

Devices

” indicates that you

should select

Settings

and then

Devices

.

Select Click the mouse or tap the touchpad or touch screen.

Getting started

5

•

HDMI, the HDMI logo, and
the term High Definition
Multimedia Interface are
trademarks or registered
trademarks of HDMI Licensing
LLC.

•

All other trademarks and copyrights are the property of their
respective owners.

Trademarks

•

Samsung and the Samsung logo are trademarks or registered
trademarks of Samsung Electronics.

•

Intel and Core are trademarks or registered trademarks of the
Intel Corporation.

•

Microsoft, MS-DOS, and Windows are trademarks or registered
trademarks of the Microsoft Corporation.

•

Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
worldwide.

•

Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi
CERTIFIED

™

, and the Wi-Fi logo are registered trademarks of

the Wi-Fi Alliance.

Getting started

6

Product capacity representation

Storage capacity representation

The capacity of the storage device (HDD, SSD) of the manufacturer
is calculated assuming that 1 KB = 1,000 Bytes.

However, the operating system (Windows) calculates the storage
device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the
available capacity of the HDD in Windows is smaller than the
actual capacity due to the difference in capacity calculation. For
example, for an 80 GB HDD, Windows calculates the capacity as

74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes
= 74.505 GB.

In addition, the capacity representation in Windows may be even
smaller because some programs, such as Samsung Recovery, may
reside in a hidden area of the HDD.

Memory capacity representation

The available memory capacity in Windows is less than the actual
capacity of memory. This is because some memory is required for
regular system operations.

For example, for 1 GB (= 1,024 MB) memory installed, Windows
may report the capacity as 1,022 MB or less.

Data precautions

Samsung Electronics shall not be liable for any data loss. Please
take care to avoid losing any important data and back up your
data to prevent any such data loss.

Operating system and software support

If you change the product’s factory OS (Operating System) to
another OS or if you install software which is not supported by the
product’s original factory OS, you will not receive any technical
support, product exchange or refund, and a fee will be charged
when requesting a service.

Please use your computer with the original factory OS. If you
install an OS other than the factory OS, data may be deleted or the
computer may not start.

Recommended screen resolutions

It is recommended to set the resolution of your display based on
standard Windows settings.

If you set a high resolution, such as QHD+ (3200x1800), it may not
correctly display some applications.

Getting started

7

Number/Name Description

Camera indicator
light

•

This indicates the camera
operating status.

Camera (optional)

•

Using this camera, you can take
still pictures and record video.

Microphone

•

You can use the built-in
microphone.

LCD

•

The screen’s images are displayed
here.

Operating status
LED

•

Shows the operating status of the
computer.

–

Red

: Charging

–

Green

: Fully charged

–

Blue

: Turned on

Power button

•

Turns the computer on and off.

Keyboard

•

Enter text or control computer
functions.

Touchpad

•

Moves the cursor and selects
options.

•

Functions as a mouse.

Layout

•

Features or options may differ depending on the model.

•

The items marked as optional may not be provided or
may be provided in different locations.

•

Since some space on the SSD is reserved for system
recovery and operations, the available space on the SSD
may be less than the actual capacity.

Front view

1

2

3

4

5

6

7

8

Getting started

8

Number/Name Description

Memory card
slot
(optional)

•

Insert a memory card into the slot.

HDMI port

•

Used to connect an HDMI cable to
an external device.

USB 3.0 port

•

Connect various peripheral
devices, such as a mouse, camera,
or keyboard.

Right view

1 2 3

Getting started

9

About the chargeable USB port

•

It may take longer to charge the battery when charging a USB
device.

•

The battery power level may be reduced when charging a USB
device while the computer is powered by the battery.

•

The charging status of the USB device is not displayed on the
computer.

•

This feature may not be available on some USB devices.

Left view

2 3 4 5

1

Getting started

10

Number/Name Description

USB-C™ port

•

The USB-C™ port can be used to
connect and charge a USB-C

™

device, or connect to an external
display device.

Purchase an adapter
separately to connect to an
external display.

Wired LAN port

•

Connect the Ethernet cable to
this port.

You can use a wired LAN
by using the LAN adapter
(optional).

Number/Name Description

DC jack

•

This jack connects to the AC
adapter to supply power to the
computer.

Chargeable
USB 3.0 port

•

The USB port can be used to
connect and charge a USB device.

When the AC adapter
is connected, it may be
inconvenient to use the USB
port. In this case, purchase
a USB 3.0 extension cable
or use the USB ports on the
right side.

Earpiece/
Headset jack

•

Connect an earpiece or a headset
to the computer to listen to
audio.

Getting started

11

Number/Name Description

Fan vents

•

The internal heat of the computer is
emitted through these holes.

•

If the vents are blocked the
computer may overheat. Avoid
blocking the vents as this may be
dangerous.

Internal battery

•

Provides power to the computer
when not connected to an AC
adapter.

•

To remove or replace the internal
battery, take it to a Samsung Service
Center. You will be charged for this
service.

Speaker

•

Sound is emitted from the speakers.

If the bottom of the computer is replaced, the model
name, serial number, and some logos will no longer be
present. For more information, contact the Samsung
Service Center to request assistance.

Bottom view

1

1

2

Getting started

12

3

The computer turns on automatically when the LCD panel is
opened.

If the computer does not turn on automatically, press the
Power button.

Set the device not to automatically turn on the computer
when the LCD panel is opened.

1. Select the Start button (

) →

All apps

→

Samsung

→

Samsung Settings

.

2. Select

Convenience

→

Auto Booting

→

Off

.

Turning the computer on and off

Fully charge the battery using the AC adapter before using
the computer

for the first time

.

Turning the computer on

1

Before turning on the computer, check that the battery is
charged and charge it if necessary.

2

Open the LCD panel.

Getting started

13

Turning the computer off

1

Select the Start button ( ).

2

Select

Power

→

Shut down

.

•

Save all data before turning off the computer.

•

Since the procedures to turn the computer off may
differ depending on the installed operating system,
turn the computer off according to the procedures for
the purchased operating system.

About Windows Activation

When you turn the computer on for the first time, the Windows
activation screen appears.

Follow the activation procedures according to the instructions on
the screen to use the computer.

The computer’s date and time may be incorrect when you turn it
on for the first time. They may also be incorrect if the battery has
been fully discharged or removed. To set the date and time, go
to the desktop taskbar and right-click the clock area. Then, select

Adjust date/time

and set the current date and time.

•

To adjust the brightness of the screen, see LCD

brightness.

•

To adjust the sound, see Volume.

Getting started

14

Windows

Microsoft Windows is an operating system that is used to control a
computer.

•

Images and available features may differ depending on
the model and operating system.

•

This manual is designed for Windows 10 and content
may differ depending on the OS version.

•

The image displayed on the desktop screen may differ
between models and OS versions.

Help

To access help information, select the Start button ( ) →

All apps

→

Get started

.

Using the control panel

You can adjust basic system settings, such as hardware, software,
or user account settings.

Select the Start button (

) →

All apps

→

Windows system

→

Control Panel

. Alternatively, right-click the Start button ( ) and

select

Control Panel

.

Then, select options you want to change.

Unlocking the screen

To unlock the lock screen, do one of the following:

•

Mouse

: Click the lock screen.

•

Keyboard

: Press any key.

•

Touchpad

: Tap the touchpad.

If the account has a password, enter the password to log in after
unlocking the screen.

Getting started

15

Deleting a desktop

1

Select on the taskbar.

2

Move the cursor over the desktop icon you want to delete.
Then, select

in the upper-right corner of the icon.

Moving a program to another desktop

1

Select on the taskbar.

2

Right-click a window, select

Move to

and select the name of

the desktop you want to move the window to.

Using a multi desktop

Multi desktop allows you to work on various tasks at the same
time via multiple desktops. You can use different desktops for
various purposes.

Creating a new desktop

1

Select on the taskbar.

2

Select

New desktop

.

A new desktop will be added. You can select a desktop from
the list displayed at the bottom of the screen.

Multi desktop list

Getting started

16

2

When the action center panel appears, select a message to
check it.

You can enable or disable push notifications for
applications. You can also set personalized hot keys to
appear in the action center by selecting the Start button
(

) →

Settings

→

System

→

Notifications & actions

.

Action Center

The Windows 10 action center allows you to receive system
notifications, such as updates, and push notifications, such as
emails and SNS updates. You can also adjust settings conveniently.
For example, you can select wireless network options or adjust the
volume and screen brightness via hot keys in the action center.

Checking notifications

1

Select on the taskbar.

17

Basics

Keyboard

Enter text or access computer functions with the keyboard.

•

Images and available features may differ depending on the model and operating system.

•

The keyboard layout may differ depending on the country.

•

Press the

Fn Lock

key. When the

Fn Lock

key LED turns on,

press a hot key.

When the

Fn Lock

key is on, hot keys are activated without

pressing the

Fn

key.

Using hot keys

To use keyboard hot keys, do one of the following:

•

Press and hold the Fn key and press a hot key.

+

Basics

18

Key/Icon Description

F11

•

Invert the screen so that the image appears
normally when the screen is flipped.

This feature may not be available in some
applications, such as games.

F12

•

Wi-Fi network

: Turn the Wi-Fi feature on or off.

Fn +

•

Right-click

: Perform the right-click function.

If the hot keys do not work properly, install the

Samsung

Settings

application.

Hot key functions

Key/Icon Description

F1

•

Samsung Settings

: Launch the

Samsung

Settings

application.

F2

•

Screen brightness control

: Adjust the

brightness of the display.

F3

F4

•

LCD/External monitor

: Switch between the
LCD and an external display device when an
external display device is connected to the
computer.

F5

•

Touchpad

: Turn the touchpad function on or

off.

F6

•

Mute

: Mute or unmute the audio.

F7

•

Volume Control

: Adjust the volume level.

F8

F9

•

Turn the LCD on or off.

F10

•

Hide a selected window by decreasing its
brightness and opacity.

Basics

19

Clicking

Tap the touchpad or press the left touchpad button.

or

Tap

Click

Double-clicking

Double-tap the touchpad or press the left touchpad button twice.

or

Tap-tap

Click-click

Touchpad

Use the touchpad to move the cursor or select an item. The left
and right buttons of the touchpad act the same as the left and
right buttons of a mouse.

•

Use the touchpad only with fingers. The touchpad will
not recognize actions of other objects.

•

Images and the touchpad layout may differ depending
on the model.

Basic touchpad functions

Moving

To move the cursor, move a finger on the touchpad.

Basics

20

Gesture functions

Swiping

To scroll up, down, left or right to a desired location, swipe with
two fingers on the touchpad.

or

Right-clicking

This function enables right-clicking.
To right-click an item, press the right touchpad button.

Click

Dragging

To move an icon or an app tile to a desired location, press and hold
it and then drag it to the target position with the left touchpad
button pressed.

Press and hold the

left touchpad button

Move

Basics

21

Configuring touchpad gestures

Configure touchpad gestures to use the touchpad more efficiently.
Select the Start button (

) →

Settings

→

Devices

→

Mouse &

touchpad

→ desired options.

Some options in the touchpad settings may not be
available depending on the model.

Touchpad lock

Press and hold the Fn key and press the F5 key to lock the
touchpad.

+

Pinching

To zoom in, spread two fingers apart while viewing a website,
map, or image. Pinch to zoom out.

Basics

22

2

When the arrows appear on the screen, swipe your finger on
the touchpad in the direction you want.

The Press & Go gestures will act as described in the table
below.

Swipe your finger upwards.
You can go to the top of the webpage or the

files list of the current folder.
Swipe your finger downwards.

You can go to the bottom of the webpage
or the files list of the current folder.

Swipe your finger to the left or right.
You can go to the previous screen of the

webpage or the current folder.

Deactivating Press & Go gestures

You can deactivate the Press & Go gestures on

Samsung Settings

.

1

Select the Start button ( ) →

All apps

→

Samsung

→

Samsung Settings

.

2

Select

Input

and set

Press & Go

to

Off

.

Press & Go gestures

Use Press & Go gestures on the touchpad to easily move to the
previous screen of the webpage or the folder, or go to the top or
bottom of the display with just one finger.

You can use only this feature in Internet Explorer, Microsoft
Edge, and Windows Explorer.

1

Tap the touchpad lightly.

When you want to use Press & Go gestures, tap the
touchpad lightly. If the contact area of the touchpad is
too wide or you tap the touchpad firmly, the Press & Go
gestures may not function properly.

Basics

23

Inserting a memory card

1

If a dummy card or a memory card adapter is inserted in the
memory card slot, remove it.

2

Insert a memory card into the memory card slot in the
indicated direction.

Memory card

Use a memory card to transfer data to other devices, such as
digital cameras or MP3 players. Memory cards are sold separately.
Purchase a memory card with the necessary capacity for the
requirement.

This computer supports the following types of memory cards.

Abbreviation Description
micro SD

•

micro Secure Digital

micro SDHC

•

micro Secure Digital High Capacity

micro SDXC

•

micro Secure Digital eXtended Capacity

•

Some memory cards may not be fully compatible with
the computer. Using an incompatible card may damage
the computer or the memory card, or corrupt the data
stored in it.

•

Use caution to insert the memory card in the indicated
direction.

•

Store the card separately to prevent losing the card
when moving the computer.

•

Memory card speeds vary.

Basics

24

•

To use a memory card to exchange data with a digital
device, such as a digital camera, formatting the data
with the digital device is recommended.

•

When trying to use a formatted memory card in
another digital device, format the memory card again in
the device.

•

Data protected by copyright laws cannot be reviewed
or modified.

•

Inserting and removing a memory card repeatedly may
damage the memory card.

•

Secure Digital Input Output (SDIO) is not supported.

•

If the write-protect tab is in the locked position, you
cannot format, write, or delete data on the card.

3

If a pop-up message appears, choose an action.

4

Select

Open folder to view files

.

5

Save, move, or delete data on the memory card.

The memory card folder opens only on the desktop.

Removing a memory card

Push the card gently until it disengages from the memory card
slot. Grasp the end of the card and pull it out of the slot.

Formatting a memory card

Format the memory card to remove all data or before using it for
the first time.

Formatting a memory card deletes all data saved on
the card. If necessary, back up important data before
formatting the card.

1

On the taskbar, select File Explorer ( ).

2

Right-click the memory card drive, and then select

Format

.

3

Select

Start

.

Basics

25

Connecting to a display

The method for connecting to an external display may
differ depending on cable or adapter types. The following
actions are based on using an HDMI cable.

1

Connect the HDMI cable to the corresponding port of the
computer.

2

Connect the other end of the cable to the HDMI port of the
external display.

If the display has several HDMI ports, connect the cable to the
DVI IN port.

HDMI port

HDMI port

<When using an HDMI cable>

External display

Connecting the computer to an external display device can be
useful for presentations or when watching a movie. The cables
and adapters required to connect an external display are sold
separately. The computer supports HDMI cables, USB-C

™

display

cables, and USB-C

™

display adapters.

HDMI cable USB-C™ display cable USB-C™ display

adapter

•

Check the available ports on the display device to
ensure that it is compatible with the computer.

•

An external display and TV output are not supported
when using DOS.

Basics

26

You can also select a mode by right-clicking the Start
button (

) and selecting

Control Panel

→

Appearance

and Personalization

→

Display

→

Change display

settings

→

Multiple displays

→ an option. For more

information, refer to OS help.

3

Connect the power cord to the external display.

4

Turn on the display and change its display mode to one that
supports an external input.

5

Press and hold the Fn key and press the F4 key.

6

Select a mode.

PC screen only

Show the screen on the computer monitor only.

Duplicate

Show the screen on both the computer and the
external display.

Extend

Extend the screen to the external display.

Second screen only

Show the screen on the external display only.

Basics

27

Wired LAN

1

Connect a LAN adapter (optional) to the wired LAN port of the
computer.

2

Connect the LAN cable to the LAN adapter.

Wired LAN

To access the Internet at home, set up an account with an Internet
service provider (ISP). To purchase Internet service and a modem,
contact a local ISP.

•

Some features or procedures may differ depending on
the model.

•

These descriptions are written for Windows 10, so some
figures and descriptions may differ from your operating
system. Since the procedures for other Windows
operating systems are similar, use the computer
referring to these descriptions.

Basics

28

5

Select

Internet Protocol Version 4 (TCP/IPv4)

from the

list below

This connection uses the following items

→

Properties

.

•

The Network Component name may differ depending on
the operating system.

•

To add a network item such as a client, service, or protocol,
select

Install...

under the list of network items.

3

On the desktop, right-click the Start button ( ) and select

Control Panel

→

Network and Internet

→

Network and

Sharing Center

→

Change adapter settings

.

4

Right-click

Ethernet

and select

Properties

. The LAN device
name may differ depending on the computer’s network
device.

Basics

29

Wake on LAN (WOL) feature

Activate the system remotely from sleep mode when a signal,
such as a magic packet command, is received via a wired LAN.

1

On the desktop, right-click the Start button ( ) and select

Control Panel

→

Network and Internet

→

Network and

Sharing Center

→

Change adapter settings

.

2

Right-click

Ethernet

and select

Properties

.

3

Select

Configure...

→

Power Management

→

Allow this

device to wake the computer

→ OK.

6

Configure the IP settings.

•

When using DHCP, select

Obtain an IP address

automatically

.

•

When not using DHCP, contact the network administrator
for the IP address. To use a static IP address, select

Use the

following IP address

and set the IP address manually.

7

Select OK to save the settings.

Basics

30

•

When connected to a 100 Mbps/1 Gbps wired LAN, a
message appears informing the user of connection to
a 10 Mbps/100 Mbps wired LAN when the computer
wakes from sleep mode. This happens because
restoring the network takes about 3 seconds. When the
network is restored, the computer will be connected to
the 100 Mbps/1 Gbps LAN.

•

When the system is running on battery power, it may
take a few seconds for the connection to be established
when connecting a LAN cable. This is the result of
power saving features designed to reduce battery
consumption.

•

When the system is running on battery power, the
speed of a wired LAN is decreased automatically
to reduce battery consumption. In this case, a
1 Gbps/100 Mbps LAN would function at the speed of a
100 Mbps/10 Mbps connection.

4

Restart the computer.

•

If the computer wakes up from sleep mode inadvertently,
disable the Wake on LAN feature.

•

This feature may not work while using other power saving
features. To disable other sleep functions, right-click the
Start button (

) and select

Control Panel

→

Hardware

and Sound

→

Power Options

.