78Using the Multimedia App (Optional)
82Samsung Software Update
83Diagnosing the Computer Status and Troubleshooting
1
6Safety Precautions
21Proper Posture During Computer Use
24Overview
30Turning the Computer On and O
Chapter 2. Using Windows 8
33What is Microsoft Windows 8?
34Screen At a Glance
36Using the Charms
38Using Apps
41Windows Hot Key Function
Chapter 3. Using the computer
43Keyboard
46Touchpad
50External-type CD drive (ODD, To be purchased)
52Multi Card Slot (Optional)
55Connecting an External Display Device
59Adjusting the Volume
61LCD Brightness Control
62Wired Network
66Wireless Network (Optional)
68Mobile broadband (Wireless WAN, Optional)
Chapter 4. Settings and Upgrade
85BIOS Setup
87Setting a Boot Password
90Changing the Boot Priority
91Battery
Chapter 5. Troubleshooting
96Recovering/Backing up the Computer (Optional)
103Reinstalling Windows (Optional)
106Q&A
Chapter 6. Appendix
111 Important Safety Information
113 Replacement Parts and Accessories
115 Regulatory Compliance Statements
131WEEE Symbol Information
132 Samsung Packaging Take-Back Program
133 TCO Certied (for corresponding models only)
134Product Specications
136Glossary
140Index
69Using the TPM Security Device (Optional)
Page 3
Chapter 1.
Getting Started
Before You Start 3
Safety Precautions 6
Proper Posture During Computer Use 21
Overview 24
Turning the Computer On and O 30
Page 4
Before You Start
Chapter 1
Getting Started
3
Before reading the User Guide, rst check the following
information.
Optional items, some devices and software referred to in •
the User Guide may not be provided and/or changed by
upgrade.
Note that the computer environment referred in the User
Guide may not be the same as your own environment.
The pictures used for the cover and the main body in the •
User Manual are those of the representative model of each
series and may dier from the actual appearance of the
product.
This guide decribes procedures for using both the mouse •
and the touchpad.
This manual has been written for the Windows 8 operating •
system. The descriptions and gures may dier depending
on the installed operating system.
Using the software
From the • Start Screen, right-click any area and select All
apps in the bottom right corner.
Then, click a desired program.
Or you can simply launch Quick Starter to do the same.
You can install • Quick Starter from SW Update.
The User guide supplied with this computer may vary •
depending on your model.
Page 5
4
Chapter 1
Getting Started
Before You Start
Safety Precaution Notations
IconNotationDescription
Failure to follow instructions marked with
Warning
Caution
this symbol, may cause personal injury
and or fatality.
Failure to follow instructions marked with
this symbol, may cause slight injury to
yourself or damage your property.
Samsung Electronics Co., Ltd. owns the copyright of this manual.
No part of this manual may be reproduced or transmitted in any
form or by any means, electronic or mechanical, without the
consent of Samsung Electronics Co., Ltd.
The information in this document is subject to change without
notice due to improving the performance of the product.
Samsung Electronics shall not be liable for any data loss. Please
take care to avoid losing any important data and backup your data
to prevent any such data loss.
OS and Software Support
IconNotationDescription
Content included in this section includes
Caution
information required about the function.
Content included in this section includes
Note
helpful information to use the function.
If you change the product’s factory OS (Operating System) to
another OS or if you install software which is not supported by the
product’s original factory OS, you will not receive any technical
support, product exchange or refund. And a fee will be charged
when requesting a service.
Please use your computer with the original factory OS. If you
install an OS other than the factory OS, data may be deleted or the
computer may not start.
Page 6
5
Chapter 1
Getting Started
Before You Start
About the Product Capacity Representation
Standard
About the capacity representation of the storage
The capacity of the storage device (HDD, SSD) of the manufacturer
is calculated assuming that 1KB=1,000 Bytes.
However, the operating system (Windows) calculates the storage
device capacity assuming that 1KB=1,024 Bytes, and therefore the
capacity representation of the HDD in Windows is smaller than the
actual capacity due to the dierence in capacity calculation.
(E.g. For a 80GB HDD, Windows represents the capacity as 74.5GB,
80x1,000x1,0 00x1,000 by te/(1,024x1,024x1,024)by te = 74.505GB)
In addition, the capacity representation in Windows may be even
smaller because some programs such as Recovery may reside in a
hidden area of the HDD.
About Memory Capacity Representation
The memory capacity reported in Windows is less than the actual
capacity of memory.
This is because BIOS or a video adapter uses a portion of memory
or claims it for further use.
(E.g. For 1GB(=1,024MB) memory installed, Windows may report
the capacity as 1,022MB or less)
Page 7
6
Chapter 1
Getting Started
Safety Precautions
For your security and to prevent damage, please read the
following safety instructions carefully.
Since this is commonly applied to Samsung computers,
some pictures may dier from actual products.
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
Installation Related
Do not install the computer on a slant or a
place prone to vibrations, or avoid using the
computer in that location for a long time.
This increases the risk that a malfunction or
damage to the product will occur.
Be careful that people are not exposed to
the computer’s ventilator, adapter, etc., as
they generate heat over a long period of
time when your PC is powered on.
Do not install the product in places exposed
to humidity such as bathrooms.
There is a danger of electric shock. Use the
product within the operating conditions
specied in the Manufacturers User Guide.
Keep the plastic bags out of the reach of
children.
There is a danger of suocation.
Keep a distance of 15cm or more between
the computer and the wall and do not place
any objects between them.
This may increase the internal temperature of
the computer and may cause an injury.
Exposing a part of your body close to the heat
from the vent or AC adapter for long periods of
time may cause a burn.
Avoid blocking the vent at the bottom or
side of the computer when using it on a bed
or cushion.
If the vent is blocked, there is a danger of
damaging the computer or overheating the
inside of the computer.
Ver 3.3
Page 8
7
Chapter 1
Getting Started
G
Safety Precautions
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
Power Related
The power plug and wall outlet gures may dier
depending on the country specications and the product
model.
Do not touch the main plug or power cord
with wet hands.
There is a danger of electric shock.
Do not exceed the standard capacity
(voltage/current) of a multiplug or power
outlet extension when using it for the
product.
There is a danger of electric shock or re
hazard.
If the power cord or power outlet makes a
noise, disconnect the power cord from the
wall outlet and contact a service center.
There is a danger of electric shock or re
hazard.
Do not use a damaged or loose main plug or
power cord or power outlet.
There is a danger of electric shock or re
hazard.
Plug the power cord rmly into the power
outlet and AC adapter.
Failure to do so may cause re hazard.
Do not unplug the power cord by pulling
the cable only.
If the cord is damaged, it may cause electric
shock.
Do not bend the power cord excessively or
do not place a heavy object over the power
cord. It is especially important to keep the
power cord out of reach of infants and pets.
If the cord is damaged, it may cause electric
shock or re.
Page 9
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Chapter 1
Getting Started
Safety Precautions
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
Connect the power cord to an outlet or
multiple power plug (extended cable) with
a ground terminal.
Failure to do so may result in electric shock.
When the power supply is ungrounded, the
current may leak resulting in electric shock.
If water or another substance enters
the power input jack, AC adapter or the
computer, disconnect the power cord and
contact the service center.
If the notebook computer has an external
type (removable) battery, separate the
battery also.
Damage to the device within the computer
may cause electric shock or re hazard.
Keep the power cord or outlet clean so that
they are not covered with dust.
Failure to do so may result in re.
AC Adapter Usage Precautions
Connect the power cord to the AC adapter
rmly.
Otherwise, there is a danger of re due to an
incomplete contact.
Use only the AC adapter supplied with the
product.
Using another adapter may cause the screen to
icker.
Do not place heavy objects on top of or step
onto the power cord or AC adapter to avoid
damaging the power cord or AC adapter.
If the cord is damaged, there is a danger of
electric shock or re.
Unplug the wall-mount AC adapter (adapter
and plug intergrated type) from the wall
outlet while holding the body and pulling it
in the direction of the arrow.
If you unplug the adapter by holding and
pulling the cable, the adapter may be damaged
and an electric shock, explosive sound or spark
may occur as a result.
Page 10
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Chapter 1
Getting Started
Safety Precautions
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
Battery Usage Related
Please charge the battery fully before using the
computer for the rst time.
Keep the battery out of the reach of infants
and pets, as they could put the battery into
their mouths.
There is a danger of electric shock or choking.
Use an authorized battery and AC adapter
only.
Please use an authorized battery and adapter
approved by Samsung Electronics.
Unauthorized batteries and adapters may not
meet the proper safety requirements and may
cause problems or malfunctions and result in
an explosion or re.
Do not use the computer in a badly
ventilated location such as on bedding, on
a pillow or cushion, etc, and do not use it in
a location such as a room with oor heating
as it may cause the computer to overheat.
Take care that the computer vents (on the side
or the bottom) are not blocked especially in
these environments. If the vents are blocked,
the computer may overheat and it may cause a
computer problem, or even an explosion.
Do not use the computer in a humid
location such as a bathroom or sauna.
Please use the computer within the
recommended temperature and humidity
ranges (10 - 32ºC (50 - 90ºF), 20 - 80% RH)
Do not close the LCD panel and put the
computer into your bag to move it when it is
still turned on.
If you put the computer into your bag without
turning it o, the computer may overheat and
there is a danger of re. Shut the computer
down properly before moving it.
Page 11
10
Chapter 1
Getting Started
Safety Precautions
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
Never heat the product (or battery) or put
the product (or battery) into a re. Do not
put or use the product (or battery) in a hot
location such as a sauna, inside a vehicle
exposed to the heat, and so on.
There is a danger of an explosion or re.
Take care not to allow metal objects such as
a key or clip to touch the battery terminal
(metal parts).
If a metal object touches the battery terminals,
it may cause excessive current ow and it may
damage the battery, or result in a re.
If liquid leaks out of the product (or
battery) or there is a funny smell coming
from the product (or battery), remove the
the product (or battery) the computer and
contact a service center.
There is a danger of an explosion or re.
To use the computer safely, replace a dead
battery with a new, authorized battery.
Cutting the Power to the Internal Battery
(for corresponding models only)
For products with built-in batteries, customers cannot remove •
the battery.
In the case of ooding, lightning or explosions, you can cut •
the battery power by inserting an object such as a paper clip
into the [Emergency Hole] at the bottom of the computer.
Disconnect the AC adapter and insert an object such as a •
paper clip into the hole at the bottom of the computer to cut
the battery power.
In the case of ooding, lightning or explosions, cut
the battery power, do not reconnect the AC adapter,
and immediately contact Samsung Electronics so that
the appropriate countermeasures can be taken.
Page 12
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Chapter 1
Getting Started
Safety Precautions
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
Thereafter, if you connect the AC adapter, the battery power •
will be supplied again.
Do not cut the battery power under normal •
conditions.
This may result in data loss or a product •
malfunction.
The location of the Emergency Hole may dier depending
on the model.
Usage Related
Disconnect all cables connected to the
computer before cleaning it.If your
notebook is an external & removable
battery type, remove the external battery.
There is a danger of electric shock or damage
to the product.
Do not connect a phone line connected to a
digital phone to the modem.
There is a danger of a electric shock, re or
damage to the product.
Do not place any container lled with water or
chemicals over or near the computer.
If water or chemicals enter the computer, this
may cause re or electric shock.
If the computer is broken or dropped,
disconnect the power cord and contact a
service center for a safety check.
If the notebook computer has an external
type (removable) battery, separate the
battery also.
Using a broken computer may cause electric
shock or re hazard.
Page 13
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Chapter 1
Getting Started
Safety Precautions
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
Avoid direct sunlight when the computer
is in an air-tight location such as inside a
vehicle.
There is a danger of a re hazard. The computer
may overheat and also present opportunity to
thieves.
Do not use your computer for long
periods of time while any part of your
body is making direct contact with it. The
temperature of the product may increase
during normal operation.
This may result in harming or burning your skin.
Upgrade Related
Be sure to upgrade the computer by
yourself only if you have sucient
knowledge and ability.
If this is not the case, ask for assistance from
the service center or an authorized engineer
for the upgrade.
Be sure to upgrade only the parts specied
in the user manual according to the
procedures described in the user manual.
Do not disassemble any other parts or devices
by yourself. There is a danger of a electric
shock, re or damage to the product.
Never disassemble the power supply or AC
adapter.
There is a danger of electric shock.
When removing the RTC (Real Time Clock)
battery, keep it out of the reach of children
as they could touch and/or swallow it.
There is a danger of choking. If a child has
swallowed it, contact a doctor immediately.
Page 14
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Chapter 1
Getting Started
Safety Precautions
Warning
Failure to follow instructions marked with this symbol may
cause personal injury and even fatality.
Before upgrading the computer, be sure
to shutdown the computer rst and then
separate all connected cables. If the
notebook computer has an external type
(removable) battery, separate the battery,
too.
Failure to do so may cause electric shock.
Security and Movement Related
Follow the instructions for the relevant
location (e.g., airplane, hospital, etc.) when
using a wireless communication device
(wireless LAN, Bluetooth, etc.).
Avoid exposing a drive to magnetic elds.
Security devices with magnetic elds include airport walk-through devices and security wands.
The airport security devices that check carry-on luggage, such as conveyor belts, use
x-rays instead of magnetism and will not
damage a drive.
When carrying the notebook computer
with other items, such as the adapter,
mouse, books, etc, take care not to press
anything against the notebook computer.
If a heavy object is pressed against the
notebook computer, a white spot or stain may
appear on the LCD. Therefore, take care not to
apply any pressure to the notebook.
In this case, place the notebook computer
in a separate compartment away from other
objects.
Page 15
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Chapter 1
Getting Started
Safety Precautions
Caution
Failure to follow instructions marked with this symbol may
cause slight injury or damage to the product.
Installation Related
Do not block the ports (holes), vents, etc. of the product and
do not insert objects.
Damage to a component within the computer may cause electric
shock or re.
When using the computer with it lying on its side, place it so
that the vents face upwards.
Failure to do so may cause the internal temperature of the
computer to rise and the computer to malfunction or halt.
Do not place a heavy object over the product.
This may cause a problem with the computer. In addition, the
object may fall and cause injury, or damage the computer.
Battery Usage Related
Dispose of worn-out batteries properly.
There is a danger of re or explosion.•
The battery disposal method may dier depending on •
your country and region. Dispose of the used battery in an
appropriate way.
Do not throw or disassemble the battery and do not put it
into water.
This may cause an injury, re or explosion.
Use only a battery authorized by Samsung Electronics.
Failure to do so may cause an explosion.
Avoid contact with metal objects such as car keys or clips
when keeping or carrying a battery.
Contact with a metal may cause excessive current and a high
temperature and may damage the battery or cause a re.
Charge the battery according to the instructions in the manual.
Failure to do so may cause an explosion or re from damage to
the product.
Do not heat the product (or battery) or expose it to heat (e.g.,
inside a vehicle during the summer).
There is a danger of explosion or re.
Page 16
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Chapter 1
Getting Started
Safety Precautions
Caution
Failure to follow instructions marked with this symbol may
cause slight injury or damage to the product.
Usage Related
Do not place a candle, light a cigar, etc. over or on the
product.
There is a danger of re.
Use a wall outlet or multi-plug with a grounding part.
Failure to do so may cause electric shock hazard.
Make sure to have the product tested by a safety service
engineer after repairing the product.
Authorized Samsung Repair Centers will carry out safety checks
after a repair. Using a repaired product without testing it for
safety may cause an electric shock or re.
Do not use your computer and AC-Adapter on your lap or
soft surfaces.
If the computer temperature increases, there is a danger of
burning yourself.
Connect only permitted devices to the connectors or ports of
the computer.
Failure to do so may cause electric shock and re.
Close the LCD panel only after checking if the notebook
computer is turned o.
The temperature may rise and cause overheating and
deformation of the product.
Do not press the Eject Button while the CD-ROM drive is in
operation.
You might lose data and the disk might be suddenly ejected and
could cause an injury.
Do not drop or knock the product.
In case of lightning, immediately turn the system o,
disconnect the power cord from the wall outlet and phone
line from the modem. Do not use a modem or phone.
There is a danger of electric shock or re.
This may result in injury or damage to the data.
Do not touch the antenna with an electricity facility such as
the power outlet.
There is a danger of electric shock.
When handling computer parts, follow the instructions on
the manual supplied with the parts.
Failure to do so may cause damage to the product.
Page 17
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Chapter 1
Getting Started
Safety Precautions
Caution
Failure to follow instructions marked with this symbol may
cause slight injury or damage to the product.
If the computer emits smoke, or there is a burning smell,
disconnect the power plug from the wall outlet and contact
a service center immediately. If your notebook is an external
& removable battery type, remove the external battery.
There is a danger of re.
Do not use a damaged or modied CD.
There is a danger of damaging the product or personal injury.
Do not insert your ngers into the PC Card Slot.
There is a danger of injury or electric shock.
Use recommended computer cleansing solution when
cleaning the product and only use the computer when it is
completely dried.
Do not place your face close to the Optical Disk Drive tray
when it is operating.
There is a danger of injury due to an abrupt ejection.
Check CDs for cracks and damage prior to use.
It may damage the disc and cause problems with the device and
injury to the user.
Do not leave the product in a location exposed to magnetic
elds.
A magnetic eld may cause the product to work abnormally or •
the battery to discharge.
The information saved on the magnetic tape of a credit card, •
phone card, bankbook, transportation tickets and so on can be
damaged by a computer’s electromagnetic eld.
Failure to do so may cause electric shock or re.
Emergency disk eject method using paperclip should not
be used while the disk is in motion. Make sure to use the
emergency disk eject method only when the Optical Disk
Drive has stopped.
There is a danger of injury.
Page 18
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Chapter 1
Getting Started
Safety Precautions
Caution
Failure to follow instructions marked with this symbol may
cause slight injury or damage to the product.
Upgrade Related
Carefully touch a part or device of the product.
Failing to do so may result in damage to the product or injury.
Take care not to throw or drop a computer part or device.
Failing to do so may result in damage to the product or injury.
After the disassembly, be sure to close the cover and then
connect the power.
Failing to do so may result in an electric shock from the exposed
circuit.
To connect a device that is not manufactured or authorized
by Samsung Electronics, inquire at your service center
before connecting the device.
There is a danger of damaging the product.
Security and Movement Related
When moving the product, turn the power o and separate
all connected cables rst.
The product might be damaged or users may trip over the cables.
For long periods of not using the notebook computer,
discharge the battery and separate the battery from the
computer (for external & removable battery type).
The battery will be preserved at its best condition.
Use parts authorized by Samsung Electronics only.
It may damage the product or result in re.
Never disassemble or repair the product by yourself.
If the product is modied, disassembled or repaired by the user,
the warranty is expired, a service fee will be charged and there is
a danger of an accident.
Be sure to use an authorized Samsung Electronics service center.
Do not operate or watch the computer while driving a
vehicle.
There is a danger of a trac accident. Please concentrate on
driving.
Page 19
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Chapter 1
Getting Started
Safety Precautions
Caution
Failure to follow instructions marked with this symbol may
cause slight injury or damage to the product.
Cautions on Preventing Data Loss
(Hard Disk Management)
Take care not to damage the data on a hard disk drive.
A hard disk drive is so sensitive to external impact that an •
external impact may cause loss of data on the surface of the
disk.
Take extra care, because moving the computer or an impact •
on the computer when it is turned on may damage the data of
the hard disk drive.
The company is not liable for any loss of data on the hard disk •
drive.
Causes that may damage the data of a hard disk drive and
the hard disk drive itself.
The data may be lost when an external impact is applied to the •
disk while disassembling or assembling the computer.
The data may be lost when the computer is turned o or reset •
by a power failure while the hard disk drive is operating.
The data may be lost and irrecoverable due to a computer virus •
infection.
The data may be lost if the power is turned o while running a •
program.
Sudden impact or movement to the computer while the hard •
disk drive is operating may cause les to be corrupted or bad
sectors on the hard disk.
To prevent data loss due to damage to the hard disk drive,
please backup your data frequently.
Page 20
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Chapter 1
Getting Started
Safety Precautions
Using the Power Supply in an Airplane
Since the power outlet type diers depending on the type of
airplane, connect the power appropriately.
Since the representative gures of the power plug and
the auto adapter are used, they may dier from the actual
parts.
When Using the AC Power Plug
Connect the power plug pins perpendicular into the center of the
power outlet.
If the plug pins are not inserted into the center of the holes, the •
plug pins are only inserted up to half their length. In this case,
reconnect the power plug.
You have to insert the power plug into the outlet when the •
power indicator (LED) of the power outlet is lit green. If the
power is connected properly, the power indicator (LED)
remains green.
Otherwise, the power indicator (LED) is turned o. In this case,
unplug the power, check if the power indicator (LED) is green,
and then reconnect the power plug.
Power Indicator (LED)
Center
Holes
220V Power Plug110V Power Plug
Good Example
Wrong Example
Page 21
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Chapter 1
Getting Started
Safety Precautions
When Using the Auto Adapter
When a cigar socket is provided, you have to use the auto adapter
(optional). Insert the cigar plug of the auto adapter into the cigar
socket and connect the DC plug of the auto adapter to the power
input port of the computer.
Auto Adapter
In-ight Cigar SocketCigar PlugDC Plug
When Using the Airplane Charging Coverter
Depending on the airplane, you have to use the auto adapter
and charging converter. Connect the airplane charging converter
(optional) to the auto adapter (optional) and then insert the
airplane power input jack into the power outlet.
Charging
Converter
Connect the airplane power
input jack to the power
outlet of the airplane.
2
Connect this end to
1
the auto adapter.
Page 22
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Chapter 1
Getting Started
Proper Posture During Computer Use
Maintaining a proper posture during computer use is very
important to prevent physical harm.
The following instructions are about maintaining a proper posture
during computer use developed through human engineering.
Please read and follow them carefully when using the computer.
Otherwise, the probability of repetitive strain injury (RSI) from
repeated operations may increase and serious physical harm may
be caused.
The instructions in this manual have been prepared so that •
they can be applied within the coverage of general users.
If the user is not included in the coverage, the •
recommendation is to be applied according to the user’s
needs.
Proper Posture
Do not use the computer while you are lying down, but only •
while you are sitting down.
Do not use the computer on your lap. If the computer •
temperature increases, there is a danger of burning yourself.
Work while keeping your waist straight.•
Use a chair with a comfortable back.•
Keep the center of your leg weight not on the chair but on •
your feet when you are sitting on a chair.
To use the computer while talking over the telephone, use a •
headset. Using the computer with the phone on your shoulder
is bad for posture.
Keep frequently used items within a comfortable work range •
(where you can reach them with your hands).
Adjust the heights of desks and chairs appropriate to your
height.
The heights are to be adjusted so that your arm forms a right
angle when you place your hand over the keyboard while sitting
down on a chair.
Adjust the height of the chair so that your heels are comfortably
placed on the oor.
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Chapter 1
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Proper Posture During Computer Use
Eye Position
Keep the monitor or LCD away from your eyes by at least
50cm.
Hand Position
Keep your arm at a right angle as shown by the gure.
Adjust the height of the monitor and the LCD screen so that its •
top height is equal to or lower than your eyes.
Avoid setting the monitor and LCD excessively bright.•
Keep the monitor and LCD screen clean.•
If you wear glasses, clean them before using the computer.•
When entering contents printed on a paper into the computer, •
use a static paper holder so that the height of the paper is
almost equal to that of the monitor.
Keep the line from your elbow to your hand straight.•
Do not place your palm over the keyboard while typing.•
Do not hold the mouse with excessive force.•
Do not press the keyboard, touchpad or mouse with excessive •
force.
It is recommended to connect an external keyboard and •
mouse when using the computer for long periods of time.
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Chapter 1
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Proper Posture During Computer Use
Volume Control (Headphones and Speakers)
Check your volume rst to listen to music.
Check your
volume!
Check if the volume is too loud before using headphones.•
It is not recommended using headphones for long periods of •
time.
Any deviation from the equalizer default setting could cause •
hearing impairment.
The default setting can be changed through software and •
Use Time (Break Time)
Take a break for 10 minutes or more after a 50-minute period •
when working for more than one hour.
Illumination
Do not use the computer in dark locations. The illumination •
level for computer use must be as bright as for reading a book.
Indirect illumination is recommended. Use a curtain to prevent •
reection on the LCD screen.
Operation Condition
Do not use the computer in hot and humid locations.•
Use the computer within the allowed temperature and •
humidity range specied in the User Guide.
driver updates without your intervention. Please check the
equalizer default setting before rst usage.
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
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Chapter 1
Getting Started
Overview
Front View
The pictures used for the cover and the main body in the •
User Manual are those of the representative model of each
series. Therefore the colors and appearance of the pictures
may dier from the actual appearance of the product
depending on the model.
The actual color and appearance of the computer may •
dier from the pictures used in this guide.
1
2
3
4
5
Using this camera, you can take still
pictures and record video.
1Camera (Optional)
You can take a picture or make a movie
using the Charms > Start > Camera.
Camera operating
2
indicator
3LCDThe screen images are displayed here.
Status indicators and
4
sensors (Optional)
Power Button /
5
Power Button LED
6Keyboard
This indicates the camera operating
status.
Shows the operating status of the
computer.
The corresponding operating LED is
lit when the corresponding function
operates.
Turns the computer on and o.
When the computer is on, the power
button LED is lit.
A device to enter data by pressing the
keys.
6
Tou chp ad /
7
7
Touchpad Buttons
The touchpad and touchpad buttons
provide functions similar to the mouse
ball and buttons.
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Chapter 1
Getting Started
Overview
Status indicators and sensors (Optional)
Charge Status
1
This shows the power source and the battery
charge status.
Green: When the battery is fully charged or
the battery is not installed.
/ Red or orange: When the battery is being
charged.
O: When the computer is running on
battery power without being connected to
AC adapter.
12
Illumination
2
Sensor
(Optional)
This sensor detects the ambient illumination of
the PC.
If the ambient illumination becomes dark,
the LCD becomes dimmer and the keyboard
backlight is lit.
On the contrary, if the ambient illumination
becomes brighter, the LCD becomes brighter
and the keyboard backlight is turned o.
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Chapter 1
Getting Started
Overview
Right View
For 13.3 inch models
►
For 15 inch models
►
Multi Card Slot
(Optional)
1
SIM Card Slot
(Optional)
Microphone You can use the built-in microphone.
2
Monitor Port
3
Ear-set / headset
4
Jack
A card slot supports multi cards.
This slot is for SIM cards.
A port used to connect a monitor, TV
or projector supporting a 15pin D-SUB
interface.
You can connect a VGA adapter
(optional).
This is the jack for connecting an ear-set or
headset.
51324
Multi Card Slot
1
Monitor Port
2
USB 3.0 Port
3
A card slot supports multi cards.
A port used to connect a monitor, TV or
projector supporting a 15pin D-SUB interface.
You can connect a VGA adapter
(optional).
You can connect USB devices to the USB port
such as a keyboard/mouse, digital camera,
etc.
For Windows XP, the USB 3.0 feature
may be restricted.
132
USB Port
5
You can connect USB devices to the USB
port such as a keyboard/mouse, digital
camera, etc.
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27
Chapter 1
Getting Started
Overview
Left View
For 13.3 inch models
►
4123
What is a chargeable USB port?
USB device accessing and charging functions are •
supported.
The USB charging function is supported regardless of •
whether the power is turned on or o.
Charging a device through a chargeable USB port may take •
longer than general charging.
Using the Chargeable USB function when the computer is •
running on battery power reduces the battery usage time.
1DC Jack
Chargeable USB 3.0
2
Port
Micro HDMI Port
3
4
Wired LAN Port
(Optional)
A jack to connect the AC adapter that
supplies power to the computer.
This is a chargeable USB port that can be
used to connect and charge a USB device.
When the AC adapter is connected, it
may be inconvenient to use the USB
port. In this case, purchase and use
a USB 3.0 extension cable or use the
USB ports on the right side.
For Windows XP, the USB 3.0 feature
may be restricted.
This is the port for a micro HDMI.
You can enjoy digital video and audio by
connecting the computer to a TV.
Connect the Ethernet cable to this port.
You can use wired LAN by using the
LAN adapter (Optional).
The user cannot evaluate the charging status of the USB •
device from the computer.
This may not be supported for some USB devices.•
You can turn the Chargeable USB function • ON/OFF by
selecting the Settings > Power Management > USB
Charging option. (Optional)
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Chapter 1
Getting Started
Overview
Left View
For 15 inch models
►
4 5 6123
What is a chargeable USB port?
USB device accessing and charging functions are •
supported.
The USB charging function is supported regardless of •
whether the power is turned on or o.
Charging a device through a chargeable USB port may take •
longer than general charging.
Using the Chargeable USB function when the computer is •
running on battery power reduces the battery usage time.
The user cannot evaluate the charging status of the USB •
device from the computer.
1DC Jack
Chargeable USB 2.0
2
Port
Ear-set / headset
3
Jack
Micro HDMI Port
4
5
Wired LAN Port
6Microphone
(Optional)
A jack to connect the AC adapter that
supplies power to the computer.
This is a chargeable USB port that can be
used to connect and charge a USB device.
When the AC adapter is connected, it
may be inconvenient to use the USB
port.
In this case, purchase and use a USB
extension cable or use the USB ports
on the right side.
This is the jack for connecting an ear-set
or headset.
This is the port for a micro HDMI.
You can enjoy digital video and audio by
connecting the computer to a TV.
Connect the Ethernet cable to this port.
You can use wired LAN by using the
LAN adapter (Optional).
You can use the built-in microphone.
This may not be supported for some USB devices.•
You can turn the Chargeable USB function • ON/OFF by
selecting the Settings > Power Management > USB Charging option. (Optional)
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Chapter 1
Getting Started
Overview
Bottom View
For 13.3 inch models
►
This hole is to cut the power supply to
the battery. Insert and press one end of
an unfolded paper clip into the hole it to
cut the power to the battery.
For more information, refer to About
Battery Emergency
1
1
2
Hole
the function to cut the power supply
to the internal battery in the Safety
Precautions.
The location of the Emergency
Battery Hole may dier depending
on the model.
For 15 inch models
►
2
SpeakerA device used to generate sound.
If you replace the bottom of the product, the model name,
serial number and some logos etched into the bottom of the
product will no longer be there.
For more information, please ask for assistance from the
1
2
service center.
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Chapter 1
Getting Started
Turning the Computer On and O
áᔪ
Ŗᮁ
᯲
ᰆ⊹
Turning the computer on
Connect the AC adapter.
1
Lift the LCD panel up.
2
Press the Power button to turn the computer on.
3
Power button LED is lit while the computer is turned on.
4
About Windows Activation
When you turn the computer on for the rst time, the Windows
activation screen appears.
Follow the activation procedures according to the instructions on
the screen to use the computer.
Adjusting the screen brightness
When the computer runs on battery power, the LCD brightness is
automatically set to low.
Press the + key combination to increase the screen
brightness.
The Charms menu appears when you place your mouse
1
pointer at the edge of the top or bottom right of the screen.
LED
Alternatively, if you place your nger on the right edge of the
touchpad and drag your nger toward the center, the Charms
menu appears.
Increase the bar by pressing the Settings
>
2
Brightness
.
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Chapter 1
Getting Started
áᔪ
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Turning the Computer On and O
Turning the computer o
Since the procedures to turn the computer o may dier •
depending on the installed operating system, please turn
the computer o according to the procedures for the
purchased operating system.
Save all your data before clicking on • Shut down.
The Charms menu appears when you place your mouse
1
pointer at the edge of the top or bottom right of the screen.
Click Settings
2
If you want to power o your computer when you are logged
out, unlock the screen and click Power
> Power
> Shut down.
> Shut down.
Page 33
Chapter 2.
Using Windows 8
What is Microsoft Windows 8? 33
Screen At a Glance 34
Using the Charms 36
Using Apps 38
Windows Hot Key Function 41
Page 34
What is Microsoft Windows 8?
Microsoft Windows 8 (hereafter referred to as Windows) is an
operating system that is required for operating a computer.
To use your computer optimally, you need to know how to use it
properly. Therefore, It is better to learn how to use Windows by
utilizing Windows Help and Support.
The screen may appear somewhat dierent depending on •
the model and the operating system.
Since this guide has been prepared based on Windows •
8, some of the instructions may dier depending on the
version. It may also be modied without prior notice.
Chapter 2
Using Windows 8
Searching
for Help
33
Displaying Help
Press the F1 Key on the keyboard to display the Help.
Alternatively, place your mouse cursor over the end of the top or
bottom right area on the screen to display the Charms menu.
Click Charms menu > Settings > Help.
If you are connected to the internet, you can access the most
recent online Help.
Get Started
Internet &
networking
Security, privacy,
& accounts
You can view basic instructions on how to use
your computer including new function(s) for the
Windows OS.
After connecting to the network, you can check
the Help section required to use the internet.
You can check the Help information required
to protect your computer and personal
information.
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Chapter 2
Using Windows 8
Screen At a Glance
Windows 8 provides both the new Start screen mode and the
Desktop mode of the existing OS.
1 Start Screen
Refers to the default Start screen of
Windows 8.
Start Screen Desktop
Start Screen
When you turn on the computer, the Start screen is displayed,
which allows you to use the applications (Application, App,
hereafter referred to as an App) at the same location.
1
2 App
Displaying the
3
Charms
4 User Account
2
3
4
5Charms
Refers to the apps that are currently
installed.
The Charms is hidden at the right of the
screen. Place your mouse pointer at the
edge of the top or bottom right of the
screen to display the Charms.
Or you place your nger on the right edge of
the touch pad and drag your nger toward
the center, the Charms menu appears.
This refers to the currently used user
account.
This refers to the menu that allows you to
use functions such as Search, Share, Start,
Device and Settings.
6DesktopSwitches to Desktop mode.
7CameraAllows you to take pictures or make a movie.
5
6
7
3
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Chapter 2
Using Windows 8
Screen At a Glance
Desktop
This provides similar functions to those provided by the Desktop
in prior Windows versions.
1
2
3
4
1DesktopRefers to the Desktop.
The Charms is hidden at the right of the screen.
Displaying the
2
Charms
Place your mouse pointer at the edge of the
top or bottom right of the screen to display the
Charms.
2
Displaying Documents and Files
Click Windows Explorer in the taskbar on the Desktop to
search for documents and les.
3Charms
Switching
4
to the Start
Screen
This refers to the menu that allows you to use
functions such as Search, Share, Start, Device
and Settings.
Click the corner of the bottom left of the screen
to switch to the Start screen.
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Chapter 2
Using Windows 8
Search
Search
Share
Search
Share
Start
Search
Share
Start
Device
Search
Share
Start
Device
Settings
Using the Charms
The Charms is a new type of menu that combines the Start menu
with the Control Panel of existing Windows.
The Charms allows you to quickly congure the device(s)
connected to your computer, search for App(s)/le(s), and use the
sharing function, etc.
Activating the Charms
If you move your mouse pointer to the top or bottom right corner
If you want to search for a program or le in the App(s)/
Settings/File(s), simply enter a keyword in the Search
charm and start Search.
You can also search within an App or on the Web.
You can use this menu to transfer a picture or le to
another user. You can easily share pictures or les with
other users simply by associating multiple Apps with the
Share charm.
of the screen, the Charms appears.
Displaying
the Charms
Menu
Charms
Displaying
the Charms
Menu
You can move to the Start screen.
As this allows you to move directly to a desired device,
you can handle tasks such as importing pictures from
a digital camera, streaming a video to your TV or
transferring les to a device on the current screen.
The Settings charm allows you to perform basic tasks
such as adjusting the volume, turning o the PC, etc.
If you select the Settings charm while a specic App is
running, the settings for the currently running App are
displayed.
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Chapter 2
Using Windows 8
Using the Charms
ENG
Changing the Settings
Frequently used Windows menus are collected.
Click the Charms > Settings.
IconNameFunction Description
Wireless
Network
Adjusting the
Volume
Screen
Brightness
Notice
Power
LanguageYou can set the Language.
You can connect to a wireless network.
Select a wireless network to connect
to.
You can adjust the volume or mute the
sound.
You can adjust the screen brightness.
You can set the interval at which an
App sends notices.
You can turn o your computer or
select the Power Options.
Change PC settings
You can change more settings.
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Chapter 2
Using Windows 8
Using Apps
An App refers to an application program (hereafter referred to as
an App). In a larger sense, it refers to all the software programs
installed on the operating system.
Windows 8 provides basic Apps for frequently performed tasks.
Starting/Exiting an App
Click on an App in the Start screen to activate it.
To exit the App
Move your mouse pointer to the top of the screen.
1
Your mouse pointer changes to a hand shape.
Click and hold your mouse button and then drag it to the
2
bottom of the screen. The App moves downward and
disappears and exits.
Using Apps
Displaying Currently Running App(s)
Move your mouse pointer to the top left corner of the screen
1
to display the last run App.
Then, move your mouse pointer down to display a list of the
2
currently running Apps in order.
Click on an App in that list or drag it to the center of the
3
screen. Now, you can check the selected App which is
currently running.
Right-click over the App in the list and click Close to exit the
App.
1
2
1
2
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Chapter 2
Using Windows 8
Using Apps
Running Two Apps at the Same Time
Select the Apps in the Start screen.
1
Move your mouse pointer to the top of the screen. Your
2
mouse pointer changes to a hand shape.
If you click and hold your mouse button and move left or
3
right, you can split the screen to display multiple Apps.
Move the Screen Split Bar to change the screen split ratio.
4
Supported screen split ratios are 3:7 or 7:3.
Weather
App
Screen
Split Bar
Store App
Adding/Removing an App to/from the Start Screen
Click Start screen > right-click your mouse button.
Click All Apps at the bottom of the screen to display all the
Apps that are currently installed.
If you right-click over the App to be added, the relevant menu
1
is activated at the bottom of your screen.
Click Pin to start or Unpin from Start .
2
1
2
Ex) When removing an App in the Start screen
Ex) If you run the Weather App and Store App at the
same time
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Chapter 2
Using Windows 8
Using Apps
Using the Windows Store
If you run the App Store in the Start screen, the Apps in the
Windows Store are displayed.
However, a Microsoft account is required to purchase App(s) in the
Windows Store.
Continue after registering your Microsoft Account in the
Charms.
Conguring your Microsoft Account
A Microsoft Account allows you to synchronize your settings with
other device(s) running Windows 8 online allowing you to share
le(s) or settings.
You should register a Microsoft Account to download or purchase
App(s) from the Store.
Run the Charms and click Settings > Change PC Settings.
1
Click Users > Your account > Switch to a Microsoft
2
account.
Register your account through the following relevant
3
procedures.
Samsung cannot solve errors occuring with other apps
installed from the Windows Store. Contact customer support
for the app directly.
1
2
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41
Chapter 2
Using Windows 8
Windows Hot Key Function
You can use the following convenient hot keys in Windows 8.
FunctionHot KeysFunction Description
Displaying the
Start Screen
Displaying the
Desktop
Running the
Charms
Locking the
Screen
Opening the
Ease of Access
Center
Opening the
Second Screen
Settings
Windows KeySwitches to Start mode.
Switches to Desktop
Windows Key + D
mode.
Windows Key + CActivates the Charms.
Windows Key + LLocks the screen.
Opens the Ease of Access
Windows Key + U
Center conguration.
Opens the External
Windows Key + P
Monitor Settings menu.
Opening the
Advanced
Windows Key + X
Management
Too l
Exit AppAlt + F4
Opens the Advanced
Management Tool.
Exits the currently
running App.
Page 43
Chapter 3.
Using the computer
Keyboard 43
Touchpad 46
External-type CD drive (ODD, To be purchased) 50
Multi Card Slot (Optional) 52
Connecting an External Display Device 55
Adjusting the Volume 59
LCD Brightness Control 61
Wired Network 62
Wireless Network (Optional) 66
Mobile broadband (Wireless WAN, Optional) 68
Using the TPM Security Device (Optional) 69
Using the Multimedia App (Optional) 78
Samsung Software Update 82
Diagnosing the Computer Status
and Troubleshooting 83
Page 44
Keyboard
Shortcut key functions and procedures are discussed in the following sections.
The keyboard image may dier from the actual keyboard.•
The keyboard may dier depending on your country. The following mainly describes the shortcut keys.•
Shortcut Keys
Press both the Fn key and hot key at the same time.
Alternatively, press the Fn Lock key as well as a hot key to use the hot key functions more easily.
Method 1
►
Chapter 3.
Using the computer
43
Method 2
►
1
2
+
Shortcut Keys
Fn Lock On: The Blue LED is turned On
Shortcut Keys
Page 45
44
Chapter 3.
Using the computer
Keyboard
Shortcut KeysNameFunction
SettingsThe Samsung software control program, the Settings, is launched.
Screen Brightness
Control
LCD/External Monitor
Tou chp ad
MutePress this button to turn the audio on or o.
Volume ControlControls the volume.
Keyboard Backlight
Brightness Control
(Optional)
Controls the screen brightness.
Switches the screen output to the LCD or external monitor when an external monitor (or TV) is
connected to the computer.
Turns the Touchpad function on or o.
When using an external mouse only, you can turn the Touchpad o.
When it is dark or when the illumination sensor is turned o, you can manually control the
brightness of the keyboard backlight.
Silent ModeReduces the Fan noise so that users can use the computer without hearing noise.
Airplane Mode
Turns all wireless network devices on or o.
(Only for models with a wireless network device.)
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Chapter 3.
Using the computer
Keyboard
Other Function Keys (Optional)
Performs the right-click mouse function (touchpad).•
+
If you press the • Fn Lock key, you can use the hot key functions
without pressing the Fn key.
If the hot keys do not work properly, you have to install the
Settings.
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Chapter 3.
Using the computer
Touchpad
The touchpad provides the same function as a mouse and the left
and right buttons of the touchpad plays the role of the left and
right buttons of a mouse.
Touch the touchpad with your ngers only. •
Anything other than your ngers, such as a ball-point pen,
will not be recognized by the touchpad.
If you touch the Touchpad or press the Touchpad buttons •
while booting up, the Windows boot time may be
extended.
Basic Touchpad Functions
Moving the cursor on the screen
Click Function
Place a nger on the touchpad and click on an item once.
Alternatively, press the left button once quickly and release it.
Tap
or
Click
Double-Click Function
Put your nger on the touchpad and quickly tap twice with your
nger on an item you want.
Alternatively, press the left touchpad button twice quickly.
Place your nger on the touchpad slightly and move your nger.
The mouse cursor will move accordingly. Move your nger in the
direction you wish to move the cursor.
TapTa p
or
ClickClick
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Chapter 3.
Using the computer
áᔪ
Ŗᮁ
᯲
ᰆ⊹
Touchpad
Right Button Function
This corresponds to clicking the right mouse button.
Press the right touchpad button once. The corresponding pop-up
menu appears.
Click
Drag Function
Dragging refers to moving an item to another place after selecting
it.
Press and hold down the left touchpad button over an item you
want to drag and move the item to the new location.
The Gesture Function of the Touchpad (Optional)
The Touchpad Gesture function may not be provided and the
version of the function may dier depending on the model.
Some usage procedures may dier depending on the version.
Conguring the Gesture Function
Some gesture functions may not be congured.
In this case, you can congure them using the following path.
On the Desktop, click the Charms menu > Settings
1
Control Panel > Hardware and Sound > Touchpad icon.
When the Touchpad Settings window appears, click the
2
corresponding item in the Select an Item to Congure
setting to select the checkbox for the corresponding item.
>
Holding down the left
touchpad button
Move
To cancel the Gesture function, deselect the checkbox for the
corresponding item in the Touchpad Settings window.
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Chapter 3.
Using the computer
Touchpad
The Scroll Function
This function is the same as the scroll area of the Touchpad.
If you place two ngers over the Touchpad and move them up,
down, left or right, the screen is scrolled up, down, left or right
accordingly.
or
Zoom Functions
Charms Menu Activating Function
If you place your nger on the right edge of the touch pad and
drag your nger toward the center, the Charms menu appears.
Displaying Additional Menu(s) of a Currently Running
App
Place your nger at the edge of the top area on the touch pad and
drag your nger toward the center, and the menu of the currently
If you place two ngers over the Touchpad together or apart, the
current image or text is zoomed in or out.
Zoom-in
or
Zoom-out
running App appears.
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Chapter 3.
Using the computer
Touchpad
Last Run Window Opening Function
Place your nger on the left edge of the touch pad and drag
your nger towards the center to activate a previously operating
program from among the currently running programs.
Touchpad On/O Function
Locking with shortcut keys
If you want to use the mouse only without using the touchpad,
you can turn the touchpad o.
To lock the touchpad function, press the + keys.
Alternatively, press the key and then press the key to
turn the touchpad function o.
You can set the touchpad and touchpad button settings in
the tabs that appear when clicking Charms menu on the
Desktop > Settings > Control Panel > Hardware and
Sound > Touchpad.
Auto-locking when connecting USB mouse
If an external USB pointing device is connected in the Charms
menu in Desktop > Settings > Control Panel > Hardware and
Sound > Touchpad, check Disabled to disable the touchpad
feature when connecting to the USB mouse.
This auto-locking function is not provided for some models.
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Chapter 3.
Using the computer
External-type CD drive
(ODD, To be purchased)
This computer supports an external USB CD-ROM drive (can be
additionally purchased).
Check if the interface type of the external CD-ROM drive is a USB
type. For detailed specications, refer to the catalog.
Do not insert a cracked or scratched CD. •
Otherwise, the CD may break and damage the optical disk
drive when the CD rotates at a high speed.
When you clean a CD or DVD title, wipe with a soft cloth •
from inside to outside.
Do not eject a CD when the CD operating LED is on.•
The gures used for the description are of a representative •
model. Therefore the gures may dier from the real ones.
Using a CD that is not in the shape of a circle is not •
recommended.
Connecting the CD Drive
Connect the CD drive to the USB port.
USB port
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Chapter 3.
Using the computer
External-type CD drive
Inserting and Ejecting a CD
Press the Eject button of the CD drive.
1
(ODD, To be purchased)
Status Indicator
Eject Button
When the CD tray opens, insert a CD or DVD and push the
2
tray in until it clicks.
Push the CD tray inward until it clicks.
Emergency Hole
3
The CD drive status indicator is turned on.
A CD drive’s reading and writing speed may dier •
depending on the condition and type of the media.
To eject a CD when the CD drive does not work or the •
computer is o, place the end of a paper clip () into
the Emergency Hole until the CD tray is ejected.
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Chapter 3.
Using the computer
Multi Card Slot
(Optional)
Using the multi-card slot, you can read and write data on various
types of memory cards.
When you insert a memory card, make sure to insert the memory
card in the correct direction. Pushing an incorrectly inserted
memory card may damage the card itself or the slot.
You can use memory cards as a removable disk and •
conveniently exchange data with digital devices such as a
digital camera, etc.
Separately purchase memory cards of your desired •
capacity.
The color of the multi-card slot may dier from the picture •
in this manual.
Before using the slot, remove the dummy card from inside •
the slot. (Only for models providing dummy cards.)
Insert the memory card into the multi-card slot in the •
direction printed on the slot.
For memory cards marked with ‘*’, you must insert them •
into a specied adapter and then insert the adapter into
the multi-card slot.
Inserting such memory cards directly into the multi-card
slot without using a specied adapter may damage the
computer.
The computer may not recognize the device depending on •
the status of the specied adapter.
Memory Card Naming
The following table shows the full names of memory cards
for each abbreviation.
AbbreviationMemory Card’s Name
SDSecure Digital
*mini SDmini Secure Digital
*micro SDmicro Secure Digital
SDHCSecure Digital High Capacity
*mini SDHCmini Secure Digital High Capacity
*micro SDHCmicro Secure Digital High Capacity
SDHC UHS-ISecure Digital High Capacity Ultra High
Speed Phase I
SDXCSecure Digital eXtended Capacity
*micro SDXCmicro Secure Digital eXtended Capacity
SDXC UHS-ISecure Digital eXtended Capacity Ultra
High Speed Phase I
*micro SDXC UHS-Imicro Secure Digital eXtended Capacity
Ultra High Speed Phase I
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Chapter 3.
Using the computer
Multi Card Slot
(Optional)
Insert a memory card into the multi-card slot in the correct
1
direction.
The following message appears on the top right.
2
Click to open the folder and click View Files.
If a message appears to notify you of any problem, click the
corresponding window > Continue without Scanning. You
can perform the following process described in No. 3.
Windows Explorer runs on the Desktop. You can save, move
3
and delete data on the corresponding drive.
To remove a memory card
Remove the card while holding the tip of the card.
Alternatively, push the tip of the card in and then remove it once it
pops up.
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Chapter 3.
Using the computer
Multi Card Slot
(Optional)
To format a memory card
When using the memory card for the rst time, you must format
the card before using it.
Formatting a card deletes all data saved on the card. If the
card includes data, backup the data before formatting it.
Click the Windows Explorer icon in the taskbar on the
1
Desktop.
Right-click over a card drive with the touchpad and select
2
Format.
Click Start to the formatting.
3
To share a memory card with a digital device such as digital •
camera, it is recommended to format the memory card
in the digital device before use. If you format a memory
card on the computer and then insert the memory into the
digital device, you may need to format the memory card
again in the digital device.
If there is a write-protection device in the memory card •
and the device is set to the lock position, you cannot
format, write data, nor erase data from the card.
Repeatedly inserting and removing a memory card may •
damage the memory card.
The SD slot does not support SDIO (Secure Digital Input •
Output).
You cannot read or write copyright-protected data.•
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Chapter 3.
Using the computer
Connecting an External Display Device
If you connect an external display device such as a monitor, TV,
projector, etc., you can view the picture on the wider screen of the
external device when you give a presentation or watch a video or
movie.
You can connect a D-SUB monitor or HD device using a micro
HDMI cable.
Since the visual quality is higher for Micro HDMI than D-SUB, if
more than one port is available, connect the port that provides
the higher visual quality.
Before you start, check the port and cable of the external
display device and then connect the display device to the
computer.
About the connection cable
Connecting to the monitor port (Optional)
Connect an external monitor, TV, or projector that supports the
D-SUB interface to display the image on a wider screen.
You can give better presentations by connecting the computer to
a projector.
The VGA adapter is optional and to be be purchased.
Connect the VGA adapter to the monitor port of the
1
computer.
Connect the VGA cable (15-pin) to the connected VGA
adapter and then connect the other end of the VGA cable to
the D-SUB port of the monitor or the TV.
Users should additionally purchase the necessary connection
cables.
Analog Monitor (D-SUB) Cable
HDMI to micro HDMI Cable
z
VGA
Adapter
x
External
Monitor
TV
Projector
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Chapter 3.
Using the computer
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3&ִփ
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Connecting an External Display Device
Connect the power cord of the connected monitor, TV or
2
projector and turn the power on.
Change your TV to external device mode when connecting to
the TV.
Select Charms menu > Devices
> Second Screen.
3
Select a desired monitor mode.
PC screen only
The contents are only displayed on the PC
monitor (current device).
Duplicate
The contents of the current device are displayed
on the external device as well.
Alternatively, to set up dual view:
Open the Display Settings window in the Control Panel,
select Monitor 2 and select the Expand to t to this monitor checkbox to set dual view. For more detailed
information, refer to the Windows online help.
Connecting through the Micro HDMI port
(Optional)
By connecting the computer to a TV with a HDMI port, you can
enjoy both a high visual quality and a high sound quality.
After connecting a TV through HDMI, you have to congure the
screen and sound.
You have to additionally purchase the HDMI to micro HDMI
cable.
Extend
The screen of the current device is expanded to
the external device.
Second screen only
The contents are displayed only on the screen of
the external device.
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Chapter 3.
Using the computer
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Connecting an External Display Device
Connect the HDMI to micro HDMI cable to the HDMI port of
1
the TV.
HDMI to
micro HDMI
This is only supported for models that support a TV output •
port (HDMI).
When a TV provides more than one HDMI port, connect •
the computer to the DVI IN port.
When connecting the computer to a TV, switch the •
external input mode of the TV to HDMI.
External
Monitor
TV
Projector
Select Charms menu > Devices
2
Select a desired monitor mode.
PC screen only
The contents are only displayed on the PC
monitor (current device).
Duplicate
The contents of the current device are displayed
on the external device as well.
Extend
The screen of the current device is expanded to
the external device.
Second screen only
The contents are displayed only on the screen of
the external device.
> Second Screen.
External Monitor / TV is not supported in the DOS •
Command Prompt window.
Simultaneous output to all 3 (LCD + CRT + HDMI) is not •
supported.
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Chapter 3.
Using the computer
Connecting an External Display Device
Using multiple displays (Optional)
You can connect and use two displays devices by connecting
them to the monitor and the Micro HDMI ports respectively.
This function is supported for 13.3 inch Intel® HD Graphics
4000 models.
You can check if this feature is available by selecting
Computer > System Properties > Device Manager >
Display adapters and conrming that the display adapter is
an Intel® HD Graphics 4000.
Connect the display devices to the monitor and the Micro
1
HDMI ports.
Right-click on the Desktop and select Graphics Properties >
2
Display > Multiple Displays from the popup menu.
Congure the settings and click Apply.
3
Select either Clone or Extended
Desktop.
Select the
number of
displays (3)
Congure display
devices 1 to 3.
Specify the
locations of the
devices.
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Chapter 3.
Using the computer
Adjusting the Volume
áᔪ
Ŗᮁ
᯲
ᰆ⊹
áᔪ
Ŗᮁ
You can adjust the volume using the keyboard and the volume
control program.
Adjusting the Volume using the Keyboard
+ o
Alternatively, press the + key combination to
turn the volume on or o.
r
+
Adjusting the Volume using the Volume
Adjustment Program
Using the Sound Recorder
The procedures to record sound using the Windows Recorder are
described below.
Connect a microphone to the microphone jack.
1
Or use built-in microphone.
Right-click over the Volume icon on the taskbar and select
2
Recording Device.
Check if the microphone is set as the default recording
3
device.
If this is the case, it is already set as the default device. If not,
right-click over the microphone and select Set default.
Click the Charms menu > Settings
bar.
>
Mute
to adjust the control
Right-click over the Charms menu > Start
to click All
4
Apps > Sound Recorder. Then press Start Recording to
record.
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Chapter 3.
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áᔪ
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᯲
ᰆ⊹
Adjusting the Volume
Using SoundAlive (Optional)
The SoundAlive function enables you to experience more
stereophonic sound using stereo speakers.
SoundAlive is only supported in Windows 8.•
The software programs provider may vary, depending on •
your computer model.
In addition, some pictures may dier from actual product •
depending on the computer model and software version.
Right-click over the Volume in the taskbar on the Desktop
1
and click Play Device.
(Alternatively, click the Charms menu on the Desktop >
Settings
Sound.)
Right-click over the Speakers and select Properties.
> Control Panel > Hardware and Sound >
2
Select the SoundAlive tab and select one of the modes.
3
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Chapter 3.
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LCD Brightness Control
áᔪ
Ŗᮁ
᯲
ᰆ⊹
The screen brightness is automatically set to the brightest
level when AC power is connected and the brightness is
automatically set dimmer when the computer runs on battery
power to extend the battery use time.
Controlling the Brightness Using the Keyboard
Click the Charms menu > Settings
> Screen
1
Adjustment icon
Adjust the brightness with the screen brightness control bar.
.
2
Saving battery power consumption•
Decreases the LCD brightness when the computer
is running on battery power to save battery power
consumption.
LCD bad pixels principle of computer•
Samsung observes the specications regarding strict
quality and reliability of LCD. But in spite of that, it is
inevitable that there might be a small number of bad
pixels. A large number of bad pixels can cause problems in
appearance, but a small number of pixels doesn’t aect the
computer performance.
Therefore Samsung observes and manages the following
dot principles:
- Bright dot : 2 or less
- Black dot : 4 or less
- Combination of Bright and Dark : 4 or less
Instructions for Cleaning the LCD
Clean the LCD panel with a soft cloth lightly moistened with
computer cleansing detergent moving in one direction.
Cleaning the LCD panel with excessive force can damage the
LCD.
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Chapter 3.
Using the computer
Wired Network
áᔪ
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᯲
ᰆ⊹
A wired network is a network environment used for a company
network or broadband internet connection at home.
You can use wired LAN by using the LAN adapter (Optional).•
Since these descriptions are written on the basis of the •
latest operating system, Windows 8, some of the content
and the gures of the descriptions may dier depending
on the operating system. Since the procedures for other
Windows operating systems are similar, use the computer
referring to these descriptions.
The gures used for the description are of a representative •
model. Therefore the gures may dier from the real ones.
Connecting to the Wired LAN
Connect the LAN cable to the connected LAN adapter.
2
z
x
Click Charms menu on the Desktop > Settings
3
Control Panel > Network and Internet > Network and
Sharing Center and click on Change adapter settings in
LAN
adapter
>
Connect the LAN adapter to the wired LAN port.
1
the left menu pane.
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Chapter 3.
Using the computer
Wired Network
Select Ethenet and click the right button of the touch pad
4
and select Properties.
The LAN Device name may dier depending on your
computer’s Network Device.
Select Internet Protocol Version 4(TCP/IPv4) from the list
5
of Network Components and click Properties.
The Network Component name may dier depending on •
the Operating System Installed.
To add a network component, click Install in the screen •
shown in the gure above. You can add clients, services,
and protocols.
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Chapter 3.
Using the computer
Wired Network
áᔪ
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᯲
ᰆ⊹
Congure the IP settings.
6
When using DHCP, select Obtain an IP address
automatically. To use a static IP address, select Use the
following IP address, and set the IP address manually.
Using the WOL (Wake On LAN) function
<Wake On LAN> is a function that activates the system from Sleep
mode when a signal (such as a ping or magic packet command)
arrives over the network (wired LAN).
Click Charms menu on the Desktop > Settings
1
Control Panel > Network and Internet > Network and
Sharing Center and click on Change adapter settings in
the left menu pane.
Right-click on the Wired Ethernet Connection and select
2
Properties.
Click Congure > Power Management tab. Select Allow
3
this device to wake the computer, then click OK. Restart
>
When not using DHCP, ask your network administrator for the
IP address.
When you have completed the settings, click the OK button.
7
The network settings have been completed.
the system.
- If the system wakes up from Sleep mode even though there
is no received signal, use the system after disabling the
<Wake On LAN> function.
Connecting a wired LAN while using a wireless LAN may not
-
activate the
to Disable to use the <Wake On LAN> function.
- <Wake On LAN> feature may not work while using Hybrid
power saving feature. Hybrid sleep mode can be disabled
from Power Options under Control Panel.
<Wake On LAN> function. Set the Wireless LAN
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Chapter 3.
Using the computer
Wired Network
For Windows 8, Wake On LAN is not supported by Ping.
When connected to a 100Mbps/1Gbps wired LAN and the
computer exits Sleep/hibernation mode, a message appears
informing you of a connection to a 10Mbps/100Mbps
wired LAN. This happens because when the computer exits
standby/hibernate mode, restoring the network takes about
3 seconds. When the network is restored, it operates at
100Mbps/1Gbps.
When system is running on battery, some time it may take
a few second extra after inserting LAN cable to be able to
connect to internet. This symptom happen as a result of
power saving feature to reduce battery consumption.
When system is running on battery, the Wired LAN speed
is decreased automatically to reduce battery consumption.
In such case, a 1Gbps /100Mbps LAN would function at
100Mbps/10Mbps speed.
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Chapter 3.
Using the computer
Wireless Network
(Optional)
A wireless network (Wireless LAN) environment is a network
environment that enables communication between multiple
computers at home or a small-size oce through wireless LAN
devices.
The screen gures and terms may dier depending on the •
model.
Depending on the program version, some functions may •
not be provided or dierent functions may be provided.
The descriptions below are for computer models with •
a Wireless LAN card or device. A Wireless LAN device is
optional.
The pictures in this manual may dier from the actual
product depending on your wireless LAN device model.
What is an Access Point (AP)?
An AP is a network device that bridges wired and wireless
LANs, and corresponds to a wireless hub in a wired network.
You can connect multiple wireless LAN installed computers
to an AP.
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Chapter 3.
Using the computer
Wireless Network
áᔪ
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ᰆ⊹
(Optional)
Connecting to a Wireless LAN
If there is an AP, you can connect to the Internet via the AP using
the Wireless LAN connection method provided by Windows.
If you click the Charms menu > Settings
1
Connections icon, a list of available APs appears.
If you select an AP to connect to, the Connect button
appears.
> Network
Click Connect.
2
If a network key is set for the AP, enter the network key and
then click OK.
For the network key, please ask your network administrator.
AP List
When the AP connection is completed, Connected is
3
displayed next to the corresponding AP. You can now use the
wireless network.
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Chapter 3.
Using the computer
Mobile broadband
áᔪ
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᯲
ᰆ⊹
(Wireless WAN, Optional)
A wireless wide area network (WWAN) is a mobile broadband
network that is available in mobile phone service areas.
The descriptions below are for computer models with •
mobile broadband devices. A mobile broadband device is
optional.
Depending on the version of the operating system, some •
functions may not be provided or dierent functions may
be provided.
The pictures in this manual may dier from the actual •
product depending on your WWAN device model.
Click Charms > Settings
1
mobile broadband networks as shown below.
If there are no available network service providers listed
under Mobile broadband, turn o the computer, and insert
the SIM card correctly, and then turn on the computer.
> Network to display available
Select a carrier name to connect to and the Connect button
2
is displayed.
If the Prole settings screen appears, follow the onscreen
3
instructions to enter the required information.
The network connection is established and Internet access is
4
available.
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Chapter 3.
Using the computer
Using the TPM Security Device
(Optional)
A TPM (Trusted Platform Module) security device is a security
solution that protects your personal information by saving
the user authentication data on the TPM chip installed on the
computer.
To use the TPM security device, you have to initialize the TPM chip
in the BIOS Setup, initialize the TPM program, and then register
the user.
This function is only supported for models with TPM •
(security chip).
For more information, refer to the online help for the •
program.
The program version described in this manual is subject to •
change and the screenshots and terms used in this manual
may dier from the actual product.
Setting Up the TPM
To use the TPM function, you have to complete the following
steps.
Initializing the TPM chip
1
Initializes the authentication information saved on the TPM
chip.
Installing the TPM program
2
Installs the TPM program.
Registering the TPM program
3
Registers the TPM program.
If you complete the steps above, you can use the TPM function.
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Chapter 3.
Using the computer
Aptio Setup Utility
SysInfo
Supervisor Password
User Password
HDD Password
Set Supervisor Password
Set User Password
Set HDD Password
Password on Boot
AdvancedSecurityBoot
Clear
Clear
Clear
[Enter]
[Enter]
[Enter]
[Enabled]
▶TPMConguration
Exit
Aptio Setup Utility
TPM Conguration
TPM Device
Change TPM Status
Security Chip State
Security
[Enabled]
[No Change]
Disabled and Deactivated
No Change
Clear
EnableandActivateDisableandDeactivate
Using the TPM Security Device
(Optional)
Initializing the TPM chip
When you use the TPM function for the rst time or you want to
register the user again, you have to initialize the TPM chip.
Initializing the TPM chip erases all authentication •
information saved on the TPM chip. Any decision to
initialize must be taken carefully.
To initialize the TPM chip again while the TPM function is •
in use, you have to decrypt any existing les and folders
encrypted by the TPM function rst. Otherwise, you
will not be able to access the les and folders after reinitialization.
Restart the computer.
1
When the Samsung logo screen appears, press the F2 key
If the BIOS screen appears, select the Security > TPM
2
Conguration item and press Enter.
Set the TPM Device item to Enabled and set the Change
3
TPM Status to Clear.
repeatedly.
Press the F10 key to save the changes.
4
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Chapter 3.
Using the computer
Aptio Setup Utility
TPM Conguration
TPM Support
Change TPM Status
Security Chip State
Security
[Enabled]
[No Change]
Disabled and Deactivated
No Change
Clear
EnableandActivate
DisableandDeactivate
Using the TPM Security Device
(Optional)
When the system reboots, press the corresponding key(s) by
5
following the onscreen instructions.
When the computer restarts automatically and the Samsung
6
logo screen appears, press the F2 key repeatedly.
Select the Security > TPM Conguration > Change TPM
7
Status item and set the item to Enable and Activate.
Installing the TPM program
You can install the TPM program as follows. Install the program
according to the procedures below.
This program is only provided for models with Recovery and
the TPM function.
Method 1
Run Recovery and click on System Software.
1
- If your computer does not boot up or if System Software
does not display in the Recovery program, use Method 2
to install the TPM program.
Press the F10 key to save the changes.
8
When the system reboots, press the corresponding key(s) by
9
following the onscreen instructions.
Press the F10 key to save the changes. The computer
10
automatically restarts. Initialization of the TPM chip has been
completed. Now, install the TPM program and register the
TPM program.
Click on System Software Installation.
2
The SW Update program will be launched.
3
Select TPM Host SW and click Install Now.
If the system software media is supplied with the product,
you can install the program by using the system software
media (only when supplied.)
After the installation, if you click OK, the computer restarts.
4
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Chapter 3.
Using the computer
Using the TPM Security Device
(Optional)
Method 2
Turn the computer on and immediately press the F4 key
1
several times.
After a moment, the Recovery program runs.
2
Click System Software.
When a pop-up window appears to ask you to reboot the
3
system, click Yes .
The system starts to reboot. After a moment, the SW Update
program automatically runs.
Connect to the network.
4
Registering the TPM program
From the Start Screen, right-click any area and select
1
All apps in the bottom right corner. Then, click
Inneon Security Platform Solution > Security Platform
Management > User Settings. (with administrator authority)
Alternatively, double-click the icon on the Taskbar and
run initialization with administrator authority.
The security authentication settings begin with the
2
Initialization Wizard. When the Initialization Wizard appears,
click Next.
Select TPM Host SW and click Install.
5
After the program is completely installed, click Close.
6
Close the SW Update window and reboot your computer
7
again.
If the status not initialized message appears, click Yes.
If you backup the emergency recovery le to an external
storage device according to the instructions of the
Initialization Wizard, you can use the TPM security device
more safely.
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Chapter 3.
Using the computer
Using the TPM Security Device
(Optional)
Select a Security Platform Feature and set a basic user
3
password.
Complete the registration according to the instructions.
4
The user registration for the TPM program has been
5
completed. You can encrypt les and folders by using
the encryption le system, and use les and folders to be
encrypted by creating or copying them to the virtual drive.
The virtual drive is created in the following location.
Using the TPM program
For more information about using the TPM program, refer to
the online help for the program.
Encrypting a le (folder)
This function enables encrypting les and folders. You can safely
protect documents through the Encrypt File System (EFS).
The Encrypt File System(EFS) function is supported by the
following operating systems.
Windows 7 Professional / Enterprise / Ultimate •
Windows 8 Pro / Enterprise•
Right-click over the folder (or le) to be encrypted, and select
1
Encrypt from the pop-up menu.
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Chapter 3.
Using the computer
Using the TPM Security Device
(Optional)
If the Conrm Attribute Changes window appears, select
2
the range to apply the encryption to and click OK.
(This dialog box only appears when the folder is encrypted.)
If the current operating system is Windows 8/7, the user
account control window appears. In this case, click Continue.
In the user authentication window, enter the Basic user
3
password you entered when registering the user and click
OK.
You will be able to conrm that the color of the folder (le)
4
name in the encrypted folder has been changed to green.
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Chapter 3.
Using the computer
Using the TPM Security Device
(Optional)
Opening an encrypted folder (le)
Double-click an encrypted folder (le).
1
If the user authentication window appears, enter the basic
2
user password you entered when registering the user and
click OK.
The folder (le) opens.
3
Decrypting an encrypted folder (le)
Right-click over an encrypted folder (le) and select Decrypt
1
from the pop-up window.
If the user authentication window appears, enter the basic
2
user password you entered when registering the user and
click OK.
Using the virtual drive (Personal Secure Drive: PSD)
The virtual drive (PSD) is a virtual space to save and manage
condential data. In the created virtual drive (PSD), you can create
les and folders as with a normal drive (e.g. drive C:) and you can
use condential data saved on another drive by copying the data
to the virtual drive (PSD).
When the virtual drive (PSD) does not appear
You can only use the virtual drive (PSD) when you have selected
the Personal Secure Drive (PSD) option during the program
registration.
If you have not selected the option during the registration,
complete the following steps.
From the Start Screen, right-click any area and select
When the Initialization Wizard appears, select Personal
2
Secure Drive (PSD) and enter the user password.
Click Next several times according to the instructions of the
3
Initialization Wizard to nish the wizard.
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Chapter 3.
Using the computer
Using the TPM Security Device
(Optional)
When the virtual drive (PSD) is not loaded
To use the virtual drive (PSD), the virtual drive (PSD) should be
loaded rst. If it is not loaded, you can load it according to the
procedures below.
Right-click over the Security Platform icon in the system
1
tray of the Taskbar and select Personal Secure Drive > Load
from the pop-up menu.
In the load window, enter the basic user password and click
2
OK.
If you click Start > Computer, you will be able to conrm that
3
the Personal Secure Drive is created.
When you have to register again (to erase the
authentication information on the TPM chip)
To register a user again, you need to delete the existing
authentication information saved on the TPM chip and then clear
the TPM chip.
Register the user in the following order.
Delete the virtual drive.
1
Delete the existing authentication information saved on the
2
TPM chip.
Note that when you have copied condential data to the PSD,
the original data les are not encrypted.
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Chapter 3.
Using the computer
Using the TPM Security Device
(Optional)
Deleting the virtual drive
If a virtual drive has been created, you have to delete the virtual
drive before deleting the existing authentication information
saved on the TPM chip.
Right-click over > and click Personal Secure Drive >
1
Create/Manage.
Click Next.
2
Enter the password that you entered when registering the
3
TPM program and click Next.
Select Delete selected PSD and click Next.
4
Deleting the existing authentication information saved
on the TPM chip.
On the desktop, select the Charms menu > Settings >
1
Control Panel > Programs > Uninstall a program >
Inneon TPM Professional Package. Then click Uninstall.
If the message window appears, click Yes to remove the
2
program.
If the Inneon Security Platform message appears, click No.
3
Click the Windows Explorer icon in the taskbar on the
4
Desktop.
Select “I want to permanently delete my Personal
5
Secure Drive without saving an unencrypted copy of its
contents.” and click Next.
and folders item, select the Show hidden les, folders, and
drives option and click OK.
Click the Start > Computer > Drive C: > ProgramData
6
folder and delete the Inneon folder.
Now the TPM Program has been deleted.
7
To use the TPM function, please repeat the procedures of the
TPM chip initialization process.
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Chapter 3.
Using the computer
Using the Multimedia App
(Optional)
You can enjoy photo, video and music les with the S Camera, S
Gallery and S Player apps.
You can take photos and record videos with the S
S Camera
Camera app, and view them directly in this app.
Only photos or videos recorded with the S Camera
S Gallery
app can be viewed with the S Camera app.
You can view the photo, video and music les saved
S Player
on the computer.
Depending on the version of the program, some functions
may not be provided or dierent functions may be provided.
You can launch an app in the Start screen.
Third-party software related services
For descriptions about and service requests for third-party •
software, please contact the relevant manufacturer.
Some troubleshooting actions in response to service •
requests may not work depending on the software
manufacturer.
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Chapter 3.
Using the computer
Using the Multimedia App
áᔪ
Ŗᮁ
(Optional)
Using the S Camera app
Tap Charm menu > Start
1
> S Camera.
Camera mode (Photo
, Video )
To take a picture, slide the camera mode bar into the Photo
2
position.
To make a video recording, slide the camera mode bar to the
Video position.
Tap on Take a picture/Record a video to take a picture
3
or record a video.
You can view the picture or video using the Picture preview
4
or S Gallery app.
The S Camera app is not available in Desktop mode.
Precautions while taking a picture or video
Zoom in/out
Photo settings
Take a picture/
Record a video
Picture
preview
Do not take a picture or video of others without their •
consent.
Do not take a picture or video in locations where this is not •
allowed.
Do not take picture or videos in locations where you may •
infringe on others’ privacy or condential information may
be exposed.
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Chapter 3.
Using the computer
Using the Multimedia App
áᔪ
Ŗᮁ
(Optional)
Using the S Gallery app
Tap Charm menu > Start
> S Gallery.
1
You can view the pictures and videos taken by the S Camera.
2
In addition, you can apply special eects to the pictures using
the photo editing function.
You can take a picture in the S Gallery app by tapping the
Camera icon.
Editing a photo
Select Picture preview.
1
Drag it upward slightly from the bottom center.
If the options menu appears, select Edit .
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Chapter 3.
Using the computer
Using the Multimedia App
áᔪ
Ŗᮁ
(Optional)
Select an eect to be applied to the photo.
2
E.g. If you select Draw
Color
Using the S Player app
Tap Charm menu > Start
> S Player.
1
UndoLine preview
My Music
My Photos
My Videos
Erase/Draw
Line thicknessSave
Frame
Draw
Stamp
Close
Music playlistSlideshow
Select a menu to enjoy photo, video and music les.
My photo list
2
Some les may not be played depending on their format.
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Chapter 3.
Using the computer
Samsung Software Update
SW Update is a software program that searches for Samsung
software programs and drivers installed when you purchased the
computer and helps you update any drivers or programs.
You can check updatable les before performing the •
update only when you are connected to the internet.
SW Update does not provide any updates for device drivers •
or software programs installed separately by the user.
From the Start Screen, right-click any area and select
1
All apps in the bottom right corner.
Then, click SW Update.
If the program is running for the rst time, the User
2
Agreement for personal information use appears.
The SW Update program runs.
3
Select the items that you want to update before proceeding
with the update process.
Software List
Software
Update
Click Agree.
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83
Chapter 3.
Using the computer
Diagnosing the Computer Status and Troubleshooting
The Support Center program, which is Samsung’s computer’s
troubleshooting guide, supports diagnosing the system and has a
FAQ for frequently occurring problem(s).
Support Center may not be provided or may be a dierent
version depending on the model.
From the Start Screen, right-click any area and select
1
All apps in the bottom right corner.
Then, click Support Center.
Support Center is activated and starts diagnosing your
2
computer.
After the diagnosing process is nished, the System Status
menu displays a list of the current problems to be solved as
shown.
Searching for
computer’s problems
Diagnosing
Computer and
Troubleshooting
FAQ for
computer’s
major problems
You can solve a problem by clicking the Troubleshoot button
3
for the problem.
Page 85
Chapter 4.
Settings and Upgrade
BIOS Setup 85
Setting a Boot Password 87
Changing the Boot Priority 90
Battery 91
Page 86
BIOS Setup
Chapter 4.
Settings and Upgrade
85
The BIOS Setup enables you to congure your computer hardware
according to your needs.
Use the BIOS setup to dene a boot password, change the •
booting priority, or add a new device.
Since incorrect settings may cause your system to •
malfunction or crash, take care when conguring the BIOS.
The functions of the BIOS setup are subject to change for •
product function enhancement purposes.
The BIOS Setup menus and items may dier depending on •
your computer model.
Entering the BIOS Setup
Turn the computer on.
1
Immediately press the F2 key several times.
After a moment, the BIOS setup screen appears.
2
The items in the BIOS setup may dier depending on the
product.
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86
Chapter 4.
Settings and Upgrade
BIOS Setup
The BIOS Setup Screen
The BIOS Setup menus and items may dier depending on
your computer model.
Setup Menu
Help
Help for the
selected
item appears
automatically.
Setup Items
Setup MenuDescription
SysInfo
Advanced
Security
This is a description about the basic specications
of the computer.
Using this menu, you can congure the major
chipsets and additional functions.
Used to congure security functions, including
passwords.
System BIOS Setup Keys
In the BIOS Setup, you have to use the keyboard.
F1Press to view the Setup Help.
Up & Down
Keys
F5/F6
F9
ESC
Left & Right
Keys
Enter
F10
Press to move up and down.
Press to change the item value.
Press to load the default Setup
settings.
Press to return to a higher level
menu or to move to the Exit menu.
Press to move to another menu.
Press to select an item or to enter a
sub menu.
Press to save the changes and exit
Setup.
Boot
Exit
This menu enables you to congure peripherals and
booting related settings such as the boot priority.
Used to exit the Setup either saving the changes or
not.
The keyboard image may dier from the actual keyboard.
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87
Chapter 4.
Settings and Upgrade
Setting a Boot Password
XXXXXXXX
If you set a password, you have to enter the password when you
turn the computer on or enter the BIOS Setup.
By conguring a password, you can restrict system access to
authorized users only and protect data and les saved on the
computer.
The password setting provides the following 3 sub menus.•
(Supervisor Password, User Password and HDD Password)
Do not lose or forget your password. •
Do not let others know your password.•
If you forget the Supervisor Password or HDD Password, •
you will need to request assistance from the service center.
In this case, a service fee will be charged.
When you forget the User Password, you can disable •
the Supervisor Password, and the User Password is also
automatically disabled.
The screen images and terms may dier from actual •
product depending on the computer model and driver
version.
Select the Security menu in the BIOS Setup.
1
In the Set Supervisor Password item, press <Enter>.
2
Enter a password, press <Enter>, re-enter the password for
3
conrmation, and press <Enter> again.
The password can be up to 8 alphanumeric characters.
Special characters are not allowed.
Setting a Supervisor Password
If you set a Supervisor Password, you need to enter the password
when you turn the computer on or enter the BIOS Setup.
Setting only the Supervisor Password and User Password is not
very secure. You can use an HDD Password as well to increase the
security level.
The supervisor password has been set.
4
The supervisor password is required to turn the computer on
or to enter the BIOS Setup.
For some models, if the password entered message appears
in the Setup Notice window, the settings are not complete
until the <Enter> key is pressed.
Page 89
88
Chapter 4.
Settings and Upgrade
Setting a Boot Password
Setting a User Password
Using the User Password, you can turn the computer on but you
cannot change the major settings of the BIOS Setup because you
cannot enter the BIOS Setup.
This helps prevent unauthorized access to the major settings in
the BIOS Setup menu.
Before conguring a user password, a supervisor password must
have been congured. Deactivating the supervisor password also
deactivates the user password.
In the Set User Password item, press <Enter> and complete the
procedures from Step 3 of Setting a Supervisor Password.
Setting Up a Boot Password
To setup a boot password, the administrator password (Set
Supervisor Password) should be set in advance.
Set the Password on boot item to Enabled.
Setting up a Hard Disk Drive Password
(Optional)
If you set a password for a hard disk drive, it cannot be accessed
from another computer.
Press <Enter> in the Set HDD Password item and dene a
password as described in Step 3 of the Setting up the Supervisor
Password.
The hard disk drive password setting function is not •
provided for some models.
Changing the hard disk drive password•
For security purposes, you can only change a hard disk
drive password after restarting the computer by pressing
the computer Power button.
If you cannot change the hard disk drive password or the
HDD Password Frozen message appears when entering
the BIOS Setup and then selecting Security > HDD Password, press the Power button to turn the computer
on again.
Once a boot password is set, you have to enter a password to boot
up the computer.
Be sure to remember the password for later use.
Page 90
89
Chapter 4.
Settings and Upgrade
Setting a Boot Password
Deactivating the Password
Press <Enter> on the password to be deactivated. For
1
example, to deactivate a supervisor password in the Set
Supervisor Password item, press <Enter>.
In the Enter Current Password item, enter the currently
2
congured password and press <Enter>.
Leave the Enter New Password item eld empty, and press
3
<Enter>.
Leave the Conrm New Password eld empty, and press
4
<Enter>.
The password is deactivated.
For some models the password is only canceled if the
<Enter> key is pressed in the Setup Notice window.
As an example, the procedures to change the highest boot priority
device to the hard disk drive are described below.
The screen images and terms may dier from actual product
depending on the computer model and driver version.
Select the Boot menu in the BIOS Setup.
1
Press <Enter> on the Boot Device Priority item.
2
Press the down key (↓) to move to the SATA HDD item and
3
press the F6 key to move up to the top item.
Press the F10 key to save the settings and exit Setup.
4
The highest boot priority device is now set to the Hard Drive.
If you need to boot to DOS using a USB device, enter the
BIOS Setup, select the Advanced menu and set the Fast BIOS Mode item to Disabled.
Page 92
91
Chapter 4.
Settings and Upgrade
Battery
Please refer to the following instructions when running the
computer on battery power without connecting the AC power.
This computer is equipped with an internal battery.
Precautions
Users cannot remove or replace the internal battery. •
To remove or replace the battery, use an authorized •
service center in order to protect the product and
users. You will be charged for this service.
Use only chargers specied in the User Manual.•
Never heat the battery pack, put it near or in a re or use at •
a temperature higher than 60°C, as this may cause re.
Please refer to the system operation environment of •
this manual and operate and store the battery at room
temperature.
Before using the computer for the rst time, make sure to •
connect the AC adapter and charge the battery completely.
The images used for the illustration are of a representative •
model, therefore the images may dier from the the actual
product.
Charging the Battery
Connect the AC adapter to the power input jack of the
1
computer. The battery will start charging.
When charging is complete, the Charge LED turns green.
2
StatusCharge LED
Charging
Charging complete
AC adapter not
connected
Red or orange
Green
O
The location of the
internal battery
Page 93
92
Chapter 4.
Settings and Upgrade
Battery
Measuring the Remaining Battery Charge
You can view the battery charge status by completing the
following procedures.
Conrming the battery charge in the Taskbar
Disconnect the AC adapter and move the mouse cursor over
the battery icon in the system tray of the Taskbar to conrm the
remaining battery charge.
Battery Usage Time Information
A battery is an expendable supply, so when using it over a long
time, the capacity/battery life is shortened. If the battery life is
reduced to under half of its initial time, we recommend purchasing
a new battery.
When not using the battery for a long time, store the battery after
charging it to 30-40% of its capacity. This extends the battery life
time.
Page 94
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Chapter 4.
Settings and Upgrade
Battery
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᯲
ᰆ⊹
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Ŗᮁ
᯲
ᰆ⊹
Extending the Battery Usage Time
Decreasing the LCD Brightness
Click the Charms menu > Settings
> Screen
1
Adjustment icon
Adjust the brightness with the screen brightness control bar.
2
The battery life will be extended.
.
Using the power management program
This program helps you use the battery more eciently
and supports the power mode optimized for the operating
environment.
Click Charms menu on the Desktop > Settings
1
Control Panel > Hardware and Sound > Power Options.
Alternatively, right-click the power measuring device icon
in the notication area of the taskbar and select Power
Options.
If the following screen appears, select one of the modes.
When charging/discharging the battery repeatedly for a short time
only, the battery usage time may be reduced by the dierence
between the actual battery charge and the remaining charge
display.
In this case, the actual battery charge and the remaining charge
display will be the same by discharging the battery completely
using the Battery Calibration function, and then recharging it
again.
The screen images and terms may dier from actual product
depending on the computer model and driver version.
Disconnect the AC power adapter after turning o the
1
computer.
Move to the Boot > Smart Battery Calibration item using
3
the direction keys and press <Enter>.
Highlight Yes in the Battery Calibration Conrmation
4
window and press <Enter>.
The Battery Calibration function is activated and the battery
is forcefully discharged. To stop the operation, press the
<Esc> button.
Turn the computer back on, and press the F2 key to enter the
2
Setup screen.
This operation requires 3~5 hours depending on the battery
capacity and the remaining battery charge.
Page 96
Chapter 5.
Troubleshooting
Recovering/Backing up the Computer (Optional) 96
Reinstalling Windows (Optional) 103
Q&A 106
Page 97
96
Chapter 5.
Troubleshooting
Recovering/Backing up the Computer
(Optional)
If a problem occurs with your computer, Recovery (recovery
program) allows you to easily restore your computer to the default
(factory) settings. Alternatively, you can back up your computer so
that you can restore it to your preferred state at any time.
Recovery Introduction
Recover
Back Up
Recovery• may not be provided or may be a dierent
version depending on the model.
Some functions may dier slightly or be excluded •
depending on the version. Refer to the program's Help
section for more information.
For models whose hard disk or SSD capacity is less than 64 •
GB, the Recovery program is not provided.
An ODD (CD/DVD drive, etc.) is not supported by the • Recovery program.
Since restoring the system deletes all data and user-•
installed programs saved after your last restore point, it is
advisable to back up any important data before restoring
your system.
Help
FunctionDescription
RecoverRestores the entire Windows drive.
Back UpYou can back up your entire Windows drive.
Page 98
97
Chapter 5.
Troubleshooting
Recovering/Backing up the Computer
(Optional)
Recovering
You can restore the computer settings to the factory default
settings if the computer fails to boot up, or if you encounter a
serious problem with the computer.
- If Windows does not start
1
Turn on the computer and press the F4 key several times to
enter the Recovery screen.
- In the Start screen after the computer boots up
From the Start Screen, right-click any area and select
All apps in the bottom right corner.
Then, click Recovery.
If the program is running for the rst time, you need to agree
2
to the User Agreement.
If the initial menu screen appears, click Recover.
3
Select a recovery point and click Recover.
If you set the User Data Maintenance to ON, the computer is
restored while maintaining the current user data.
Recover is performed based on the screen instructions.
4
If the recover is completed, you can use your computer
normally.
Page 99
98
Chapter 5.
Troubleshooting
Recovering/Backing up the Computer
(Optional)
Recovering after a Backup
You can recover your computer after you have backed up your
computer to a separate drive or external storage device.
Backing up
To back up your computer to an external storage device,
1
connect the external storage device and select the relevant
drive.
Click Backup in the Recovery Home screen.
2
Select the drive to save and click Backup.
You cannot select a DVD drive.
Select the drive
to save to.
The backup process is performed based on the instructions.
3
Page 100
99
Chapter 5.
Troubleshooting
Recovering/Backing up the Computer
(Optional)
Recovering
You can recover your computer using the backup from the above
process.
If the backup image is saved to an external storage device,
1
connect the device.
Start Recovery and click Recover.
2
Select a Recover Option and click Recover.
3
Select a point to recover.
The recover is performed based on the screen instructions.
4
You can use your computer after the recover is completed.
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