Samsung NP767XCM operation manual
User Manual
www.samsung.com
Table of contents
Getting started
3 About this manual
7 Layout
12 Turning the computer on
and off
14 Unlocking the screen
14 Windows
Basics
16 Touch screen
19 Keyboard
21 Touchpad
24 Fingerprint recognition
26 Memory card
29 External display
31 Wireless LAN
33 Bluetooth
Applications
35 Using applications
36 Samsung Settings
37 Samsung Security
39 Samsung Update
40 Online Support (S Service)
41 Samsung PC Help (Self-
help application)
42 Samsung PC Cleaner
43 Quick Search
Settings & Upgrade
44 LCD brightness
46 Volume
47 BIOS (Setup utility)
52 Battery
Troubleshooting
55 Samsung Recovery
59 Windows recovery
function
59 Q&A
Appendix
62 Product specifications
63 Ergonomic tips
67 Safety precautions
77 Important safety
information
80 Replacement parts and
accessories
83 Regulatory compliance
statements
92 WEEE symbol information
94 Samsung package Take-
Back program (USA only)
2
•
This user manual describes procedures for using the
Getting started
About this manual
•
This user manual is specially designed to detail the computer’s
functions and features.
•
The user manual supplied with the computer may vary
depending on the model.
•
Please read this manual before using the computer to ensure
safe and proper use.
•
Optional accessories, some devices, and software referred to
in this manual may not be provided or may not be subject to
upgrades. Note that the computer environment referred to in
the user manual may not be the same as your environment.
touchpad, mouse and touch screen. Instructions for using the
touch screen are for models with the touch screen feature.
•
Images and screenshots are those of the representative model
of the series and may differ in appearance from the actual
product.
•
Content may differ from the final product and is subject to
change without prior notice. For the latest version of the
manual, refer to the Samsung website, www.samsung.com.
•
Playing high-specification games is not recommended on this
computer.
•
Descriptions are based on the computer’s default settings
and the Windows 10 operating system. Available features and
additional services may vary depending on the computer or
operating system.
3
Getting started
Instructional icons and expressions
Warning
others
Caution
computer or other equipment
Note
The path you should follow to carry out an instruction. For
example, “select
should select
Select Click the mouse or tap the touchpad or touch screen.
: situations that could cause injury to yourself or
: situations that could cause damage to the
: notes, usage tips, or additional information
Settings
Settings
→
Devices
and then
” indicates that you
Devices
.
Copyright
Copyright © 2020 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated,
or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or storing in any
information storage and retrieval system.
Computer specifications or the contents of this manual may
be changed without prior notice due to an upgrade of the
computer’s functions.
4
Getting started
Trademarks
•
Samsung and the Samsung logo are trademarks or registered
trademarks of Samsung Electronics Co., Ltd.
•
HDMI, the HDMI logo, and
the term High Definition
Multimedia Interface are
trademarks or registered
•
Intel and Core are trademarks or registered trademarks of the
Intel Corporation.
•
Microsoft, MS-DOS, and Windows are trademarks or registered
trademarks of the Microsoft Corporation.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
worldwide.
•
Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo
are registered trademarks of the Wi-Fi Alliance.
trademarks of HDMI Licensing
LLC.
•
All other trademarks and copyrights are the property of their
respective owners.
As an ENERGY STAR
Samsung has determined that this
product meets the ENERGY STAR
guidelines for energy efficiency.
•
The ENERGY STAR Program has reduced greenhouse gas
emissions and saved energy through voluntary labeling.
•
Power management setting of this product has been enabled
by default, and has various timing settings from 1 minute to
5 hours.
•
The product can wake with a button press on the chassis from
Partner,
®
®
sleep mode.
5
Getting started
Data precautions
Samsung shall not be liable for any data loss. Please take care to
avoid losing any important data and back up your data to prevent
any such data loss.
Operating system and software support
If you change the product’s factory OS (Operating System) to
another OS or if you install software which is not supported by the
product’s original factory OS, you will not receive any technical
support, product exchange or refund, and a fee will be charged
when requesting a service.
Please use your computer with the original factory OS. If you
install an OS other than the factory OS, data may be deleted or the
computer may not start.
Product capacity representation
Storage capacity representation
The capacity of the storage device (HDD, SSD) of the manufacturer
is calculated assuming that 1 KB = 1,000 Bytes.
However, the operating system (Windows) calculates the storage
device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the
available capacity of the HDD in Windows is smaller than the
actual capacity due to the difference in capacity calculation. For
example, for an 80 GB HDD, Windows calculates the capacity as
74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes
= 74.505 GB.
In addition, the capacity representation in Windows may be even
smaller because some programs, such as Samsung Recovery, may
reside in a hidden area of the HDD.
* Please use Windows 10 64-bit only for this model.
Memory capacity representation
The available memory capacity in Windows is less than the actual
capacity of memory. This is because some memory is required for
regular system operations.
For example, for 1 GB (= 1,024 MB) memory installed, Windows
may report the capacity as 1,022 MB or less.
6
Getting started
1
Layout
•
Features or options may differ depending on the model.
•
The items marked as optional may not be provided or
may be provided in different locations.
•
Since some space on the storage device is reserved for
system recovery and operations, the available space on
the storage device may be less than the actual capacity.
Front view
2
3
4
5
6
7
8
7
Getting started
Number/Name Description
•
Camera
Camera indicator
light
LCD/Touch screen
Microphone
Ambient light
sensor
Using this camera, you can take
still pictures and record video.
•
This indicates the camera
operating status.
•
The screen’s images are displayed
here.
•
Recognizes touch interaction.
•
You can use the built-in
microphone.
•
Recognizes the brightness of the
environment where you use the
computer.
•
When the surroundings become
dark, the keyboard backlight turns
on.
•
When the surroundings become
Number/Name Description
•
Turns the computer on and off.
Power button/
•
Fingerprint
recognition
sensor
Keyboard
Touchpad
The fingerprint recognition sensor
recognizes fingerprints. Scans a
fingerprint to sign in to Windows,
apps, and services.
•
Enter text or control computer
functions.
•
Moves the cursor and selects
options.
•
Functions as a mouse.
bright, the keyboard backlight
turns off.
•
Do not cover the ambient light
sensor.
8
Getting started
Right view
1 2
Number/Name Description
•
Shows the operating status of the
Operating status
LED
USB-C® port
computer.
–
Red
–
Blue
•
This port allows the USB PD AC
adapter to be used to supply
power to the computer. It can also
be used to charge USB-C
or to connect external display
devices.
: Charging
: Turned on
devices
®
9
Getting started
Left view
1 2
Number/Name Description
•
Earpiece/Headset
jack
USB-C® port
Connect an earpiece or a headset
to the computer to listen to
audio.
•
This port allows the USB PD AC
adapter to be used to supply
power to the computer. It can
also be used to charge USB-C
devices or to connect external
display devices.
®
The charging feature of the USB-C® port
Charging the computer
Connect an external power supply (sold separately) to the USB-C
port to use it as the auxiliary power or charge the computer.
Use an external power supply (sold separately) with a rating level
higher than 10 W (5 V, 2 A) that supports USB-C
Charging a USB-C
Connect and charge your USB-C
computer.
•
It may take longer to charge the battery when charging
a connected device.
•
The battery power level may be reduced when charging
a connected device while the computer is powered by
the battery.
•
The charging status of the connected device is not
displayed on the computer.
•
This charging feature may not be available on some
device
®
device by connecting it to the
®
or USB BC 1.2.
®
®
10
devices.
Getting started
Bottom view
3
Number/Name Description
Memory card
•
Insert and use a memory card.
tray
•
Provides power to the computer when
1
Internal
battery
2
not connected to an AC adapter.
•
To remove or replace the internal
battery, take it to a Samsung Service
Center. You will be charged for this
service.
3
Speaker
•
Sound is emitted from the speakers.
If the case on the bottom of the device is replaced, the
laser-carved model name, serial number, and various
logos will not be displayed anymore.
For more information, contact a Samsung Service Center.
11
Getting started
Turning the computer on and off
The computer turns on automatically when the LCD panel is
3
opened.
Fully charge the battery using the AC adapter before using
the computer
for the first time
.
Turning the computer on
Before turning on the computer, check that the battery is
1
charged and charge it if necessary.
Open the LCD panel.
2
If the computer does not turn on automatically, press the
Power button.
Set the device to not turn on the computer automatically
when the LCD panel is opened.
1. Select the Start button (
) →
Samsung Settings
.
12
2. Select
System
→
Auto booting
→
Off
.
Getting started
About Windows Activation
When you turn the computer on for the first time, the Windows
activation screen appears.
Follow the activation procedures according to the instructions on
the screen to use the computer.
The computer’s date and time may be incorrect when you turn it
on for the first time. They may also be incorrect if the battery has
been fully discharged or removed. To set the date and time, go to
the desktop taskbar and right-click the date and clock area. Then,
select
Adjust date/time
and set the current date and time.
Turning the computer off
Select the Start button ( ).
1
Select →
2
Shut down
.
13
Save all data before turning off the computer.
Getting started
Unlocking the screen
To unlock the lock screen, do one of the following:
•
Touch screen
•
Mouse
•
Keyboard
•
Touchpad
If the account has a password, enter the password to log in after
unlocking the screen.
: Click the lock screen.
: Swipe upwards from the bottom of the screen.
: Press any key.
: Tap the touchpad.
Windows
Microsoft Windows is an operating system that is used to control a
computer.
•
Images and available features may differ depending on
the model and operating system.
•
This manual is designed for Windows 10 and content
may differ depending on the OS version.
•
The image displayed on the desktop screen may differ
between models and OS versions.
14
Getting started
Configuring the Windows Settings
You can configure the basic system settings, such as installing
or uninstalling apps and managing accounts, on the Windows
Settings screen.
When the action center panel appears, select a message to
2
check it.
Select the Start button (
Then, select an option you want to change after the Windows
Settings screen appears.
You can also configure the settings from the Control Panel
like previous OS versions. Select the Start button (
Windows System
) → .
→
Control Panel
) →
.
Action Center
The Windows 10 action center allows you to receive system
notifications, such as updates, and push notifications, such as
emails and SNS updates. You can also adjust settings conveniently.
For example, you can select wireless network options or adjust
the volume and screen brightness via quick actions in the action
center.
•
You can enable or disable push notifications for
applications. You can also set personalized quick
actions to appear in the action center by selecting the
Start button (
actions
•
Select
action center menu and select the feature you want to
use.
.
Expand
) → →
or
Collapse
System
to expand or minimize the
→
Notifications &
Checking notifications
Select on the taskbar.
1
15
Double-tapping
Basics
Touch screen
Use your fingers on the touch screen to perform actions.
Touch screen gestures
Tapping
To select menus, options, or applications, tap the touch screen.
To open files or items, double-tap the touch screen.
Tapping and holding (right-clicking)
To use additional options of an item, tap and hold it on the touch
screen.
16
Basics
Dragging
To move an item to another location, tap and hold it, and then
drag it on the touch screen to the desired location.
Scrolling
To scroll up, down, left, or right, swipe on the touch screen.
or
Spreading and pinching
To zoom in, spread two fingers apart on an image or text. Pinch to
zoom out.
17
Basics
•
Do not subject the touch screen to severe impacts or
press it with sharp objects. Doing so may damage the
touch screen.
•
Do not allow the touch screen to come into contact
with other electrical devices. Electrostatic discharges
can cause the touch screen to malfunction.
•
Do not expose the touch screen to water. The touch
screen may malfunction in humid conditions or when
exposed to water.
•
Do not spray liquid cleansing solutions directly onto
the touch screen. The solution may enter the touch
screen or cause undesired operation. To clean the
screen, dampen a cloth with solution and gently wipe
the screen. Do not use solutions or cloths that contain
abrasive materials, as they may damage the touch
screen.
•
Do not damage the edges of the touch screen. Doing so
may damage the touch screen.
•
Leaving the touch screen idle for extended periods
may result in afterimages (screen burn-in) or ghosting.
Turn off the touch screen when you are not using the
computer.
•
Make sure your hands are clean and dry before using
the touch screen. Remove any moisture from your
hands before using the touch screen.
•
Do not expose the computer to foreign substances.
Doing so may cause the touch screen to malfunction.
•
Very light touches on the touch screen may not be
recognized.
•
Precisely tap items on the touch screen for the best
results.
•
When used under some 3-wavelength lamps, the touch
screen could malfunction.
•
The touch screen sensors are located on the edges of
the touch screen. Therefore, do not cover the edges of
the touch screen with protective covers or accessories.
18
•
Touch screen gestures are available for touch screen
models running Windows and work only with some
applications.
Basics
Keyboard
Enter text or access computer functions with the keyboard.
•
Images and available features may differ depending on the model and operating system.
•
The keyboard layout may differ depending on the country. The hot keys will be mainly explained in this manual.
Using hot keys
To use keyboard hot keys, do one of the following:
•
Press and hold the Fn key and press a hot key.
•
Press the Fn key and press a hot key when the Fn key LED
turns on.
19
When the Fn key LED is on, hot keys are activated without
Fn
pressing the
key.
Basics
Hot key functions
Key/Icon Description
•
Esc
F1
F2
F3
F4
F5
F6
F7
F8
Online Support (S Service)
Support (S Service).
•
Samsung Settings
Settings
•
Screen brightness control
brightness of the display.
•
LCD/External monitor
LCD and an external display device when an
external display device is connected to the
computer.
•
Touchpad
off.
•
Mute
: Mute or unmute the audio.
•
Volume control
: Launch Online
: Launch the
application.
: Switch between the
: Turn the touchpad function on or
: Adjust the volume level.
Samsung
: Adjust the
Key/Icon Description
•
Keyboard backlight brightness
F9
F10
F11
F12
Fn +
Fn + O
If the hot keys do not work properly, install the
keyboard backlight on or off and adjust its
brightness.
•
Task View
•
Minimize window
open windows.
•
Airplane mode
mode.
•
Right-click
right buttons of a mouse.
•
Outdoor+ Mode
to the maximum level. Improve the screen’s
visibility when you use the computer in bright
places or next to windows.
: Turn the
: Open Task View.
: Hide or show currently
: Activate or deactivate flight
: Perform the same function as the
: Set the screen brightness
Samsung
20
Settings
application.
Basics
Touchpad
Use the touchpad to move the cursor or select an item. The left
and right buttons of the touchpad act the same as the left and
right buttons of a mouse.
•
Use the touchpad only with fingers. The touchpad will
not recognize actions of other objects.
•
Images and the touchpad layout may differ depending
on the model.
Basic touchpad functions
Moving
To move the cursor, move a finger on the touchpad.
Clicking
Tap the touchpad or press the left touchpad button.
Tap
or
Click
Double-clicking
Double-tap the touchpad or press the left touchpad button twice.
21
Tap-tap
or
Click-click
Basics
Right-clicking
This function enables right-clicking.
To right-click an item, press the right touchpad button.
Click
Dragging
To move an icon or an app tile to a desired location, press and hold
it and then drag it to the target position with the left touchpad
Gesture functions
Swiping
To scroll up, down, left or right to a desired location, swipe with
two fingers on the touchpad.
or
Pinching
button pressed.
Press and hold
the left touchpad
button
To zoom in, spread two fingers apart while viewing a website,
map, or image. Pinch to zoom out.
Move
22
Basics
Configuring touchpad gestures
Configure touchpad gestures to use the touchpad more efficiently.
Select the Start button (
desired options.
Some options in the touchpad settings may not be
available depending on the model.
) → →
Devices
→
Touchpad
→
Touchpad lock
Press and hold the Fn key and press the F5 key to lock the
touchpad.
23
Basics
Fingerprint recognition
You can sign in to Windows, apps, and services by teaching
Windows to recognize your fingerprint.
Registering your fingerprint
Create a password and PIN first to use the fingerprint scan feature.
Select the Start button ( ) → →
1
options
.
Accounts
→
Sign-in
Select
2
Select
3
Select
4
fingerprint registration.
Select
5
Enter your PIN in the
6
Repeatedly lift and rest your finger on the fingerprint
7
recognition sensor until setup is complete.
Password
Windows Hello PIN
Windows Hello Fingerprint
Get started
→
Add
to create a password.
→
Add
on the
Windows Hello setup
Making sure it’s you
to create a PIN number.
→
Set up
window.
to start the
window.
24
The fingerprint recognition sensor’s location may vary
depending on the model.
Basics
Fingerprint registration is complete.
8
If you want to add another fingerprint, select
Add another
.
Removing a fingerprint
Select the Start button ( ) → →
1
options
Select
2
The fingerprint will be removed.
.
Windows Hello Fingerprint
Accounts
→
Remove
→
.
Sign-in
Unlocking the screen with a fingerprint
You can unlock the screen by resting your fingerprint on the
fingerprint recognition sensor.
Place a registered finger on the fingerprint recognition sensor.
The screen will be unlocked if the fingerprint is scanned correctly.
For better fingerprint recognition
•
Prevent the fingerprint recognition sensor from being
scratched or damaged by metal objects, such as coins, keys,
and necklaces.
•
Ensure that the fingerprint recognition sensor and your
fingers are clean and dry.
•
The fingerprint recognition sensor may not recognize
fingerprints that are affected by wrinkles or scars.
•
The fingerprint recognition sensor may not recognize
fingerprints from small or thin fingers.
•
If you bend your finger or use your fingertips, the fingerprint
recognition sensor may not recognize your fingerprints. Make
sure to cover the entire fingerprint recognition sensor with
your finger.
•
To improve recognition performance, register the fingerprints
of the hand you use most often to perform tasks.
•
In dry environments, static electricity can build up in the
25
computer. Avoid using this feature in dry environments
or before using the feature, discharge static electricity by
touching a metal object.
Basics
Memory card
•
Some memory cards may not be fully compatible with
the computer. Using an incompatible card may damage
Use a memory card to transfer data to other devices. You can use
data stored on your device, such as digital cameras, smartphones,
or tablets, on your computer, or you can take your saved data to
another device.
Memory cards are sold separately.
This computer supports the following types of memory cards.
Abbreviation Description
•
micro SD
micro SDHC
micro SDXC
micro Secure Digital
•
micro Secure Digital High Capacity
•
micro Secure Digital eXtended Capacity
the computer or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card in the proper
direction.
•
Store the card separately to prevent losing the card
when moving the computer.
•
The speed may vary depending on the type and
specifications of the memory card.
26
Basics
Inserting a memory card
Place the computer with the bottom facing upwards.
1
Pull out the tray gently while holding it with your fingertips to
2
loosen it, and then pull it out completely.
Be careful to not hurt your fingertip while pulling out the
tray.
Gently press the memory card into the tray to secure it, and
4
reinsert the memory card tray.
Place a memory card on the memory card tray with the gold-
3
colored contacts facing downward.
21
3
27
Basics
Removing a memory card
Place the computer with the bottom facing upwards.
1
Pull out the tray gently while holding it with your fingertips to
2
loosen it, and then pull it out completely.
Remove the memory card and reinsert the memory card tray.
3
Formatting a memory card
Before using the memory card for the first time, you should format
the memory card to remove unwanted data.
Format the memory card to remove all data or before using it for
the first time.
Formatting a memory card deletes all data saved on the
3
Select
•
•
•
•
•
•
Start
.
To use a memory card to exchange data with a digital
device, formatting the data with the digital device is
recommended.
When trying to use a formatted memory card in
another digital device, format the memory card again in
the device.
Data protected by copyright laws cannot be reviewed
or modified.
Inserting and removing a memory card repeatedly may
damage the memory card.
Secure Digital Input Output (SDIO) is not supported.
If the write-protect tab is in the locked position, you
cannot format, write, or delete data on the card.
card. Make sure you have backed up any important data
before formatting.
On the taskbar, select File Explorer ( ).
1
Right-click the memory card drive, and then select
2
Format
.
28
Basics
External display
Connecting the computer to an external display device can be
useful for presentations or when watching a movie. The cables
and adapters required to connect an external display are sold
separately. The computer supports USB-C
USB-C® display cable
Check the available ports on the display device to ensure
that it is compatible with the computer.
display cables.
®
Connecting to a display
Connect the cable to the USB-C® port of the computer.
1
Connect the other end of the cable to the HDMI port of the
2
external display.
USB-C® port
HDMI port
29
Loading...