Samsung NP300E5AI, NP300E5C, NP300E4C-A02US, NP305E7A-A03US, NP300E5A-A03US User Manual

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Page 1

User Guide

Page 2

Chapter 1

Getting Started

Contents

Chapter 1. Getting Started

3 Before You Start 6 Safety Precautions 21 Proper Posture During Computer Use 24 Overview 29 Turning the Computer On and O

Chapter 2. Using Windows 8

32 What is Microsoft Windows 8? 33 Screen At a Glance 35 Using the Charms 37 Using Apps 40 Windows Hot Key Function

Chapter 3. Using the computer

42 Keyboard 45 To uc hp ad 49 CD Drive (ODD, Optional) 50 Multi Card Slot (Optional) 53 Connecting an External Display Device 58 Adjusting the Volume 60 LCD Brightness Control 61 Wired Network 64 Wireless Network (Optional) 66 Using the Multimedia App (Optional) 70 Samsung Software Update

71 Diagnosing the Computer Status and

Troubleshooting

72 Using the Security Slot (Optional)

Chapter 4. Settings and Upgrade

74 BIOS Setup 76 Setting a Boot Password 79 Changing the Boot Priority 80 Upgrading Memory 82 Battery

Chapter 5. Troubleshooting

88 Recovering/Backing up the Computer (Optional) 95 Reinstalling Windows (Optional) 98 Q&A

Chapter 6. Appendix

104 Important Safety Information 106 Replacement Parts and Accessories 108 Regulatory Compliance Statements 124 WEEE Symbol Information 125 Samsung Packaging Take-Back Program 126 Product Specications 128 Glossary 132 Index

Page 3

Before You Start 3

Safety Precautions 6

Proper Posture During Computer Use 21

Overview 24

Turning the Computer On and O 29

Chapter 1. Getting Started

Page 4

Chapter 1

Getting Started

Before You Start

Before reading the User Guide, rst check the following information.

Optional items, some devices and software referred to in • the User Guide may not be provided and/or changed by upgrade. Note that the computer environment referred in the User Guide may not be the same as your own environment.

The pictures used for the cover and the main body in the • User Manual are those of the representative model of each series and may dier from the actual appearance of the product.

This guide decribes procedures for using both the mouse • and the touchpad.

This manual has been written for the Windows 8 operating • system. The descriptions and gures may dier depending on the installed operating system.

The User guide supplied with this computer may vary • depending on your model.

Using the software

From the • Start Screen, right-click any area and select All Apps

in the bottom right corner. Then, click a desired

program. Or you can simply launch Quick Starter to do the same.

You can install • Quick Starter from SW Update.

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Before You Start

Safety Precaution Notations

Icon Notation Description

Warning

Failure to follow instructions marked with this symbol, may cause personal injury and or fatality.

Caution

Failure to follow instructions marked with this symbol, may cause slight injury to yourself or damage your property.

Text Notations

Icon Notation Description

Caution

Content included in this section includes information required about the function.

Note

Content included in this section includes helpful information to use the function.

Samsung Electronics Co., Ltd. owns the copyright of this manual. No part of this manual may be reproduced or transmitted in any

form or by any means, electronic or mechanical, without the consent of Samsung Electronics Co., Ltd.

The information in this document is subject to change without notice due to improving the performance of the product.

Samsung Electronics shall not be liable for any data loss. Please take care to avoid losing any important data and backup your data to prevent any such data loss.

OS and Software Support

If you change the product’s factory OS (Operating System) to another OS or if you install software which is not supported by the product’s original factory OS, you will not receive any technical support, product exchange or refund. And a fee will be charged when requesting a service.

Please use your computer with the original factory OS. If you install an OS other than the factory OS, data may be deleted or the computer may not start.

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Chapter 1

Getting Started

About the Product Capacity Representation Standard

About the capacity representation of the storage

The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1KB=1,000 Bytes.

However, the operating system (Windows) calculates the storage device capacity assuming that 1KB=1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity due to the dierence in capacity calculation. (E.g. For a 80GB HDD, Windows represents the capacity as 74.5GB, 80 x1,0 00 x1,0 00x1, 000 by te /(1,024x1,024 x1,024)by te = 74. 505 GB)

In addition, the capacity representation in Windows may be even smaller because some programs such as Recovery may reside in a hidden area of the HDD.

About Memory Capacity Representation

The memory capacity reported in Windows is less than the actual capacity of memory.

This is because BIOS or a video adapter uses a portion of memory or claims it for further use. (E.g. For 1GB(=1,024MB) memory installed, Windows may report the capacity as 1,022MB or less)

Before You Start

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Chapter 1

Getting Started

Installation Related

Do not install the product in places exposed to humidity such as a bathrooms.

There is a danger of electric shock. Use the product within the operating conditions specied in the Manufacturers User Guide.

Keep the plastic bags out of the reach of children.

There is a danger of suocation.

Keep a distance of 15cm or more between the computer and the wall and do not place any objects between them.

This may increase the internal temperature of the computer and may cause an injury.

Safety Precautions

Do not install the computer on a slant or a place prone to vibrations, or avoid using the computer in that location for a long time.

This increases the risk that a malfunction or damage to the product will occur.

Be careful that people are not exposed to the computer’s ventilator, adapter, etc., as they generate heat over a long period of time when your PC is powered on.

Exposing a part of your body close to the heat from the vent or AC adapter for long periods of time may cause a burn.

Avoid blocking the vent at the bottom or side of the computer when using it on a bed or cushion.

If the vent is blocked, there is a danger of damaging the computer or overheating the inside of the computer.

For your security and to prevent damage, please read the following safety instructions carefully.

Since this is commonly applied to Samsung Computers, some pictures may dier from actual products.

Warning

Failure to follow instructions marked with this symbol may cause personal injury and even fatality.

Ver 3.2

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If the power cord or power outlet makes a noise, disconnect the power cord from the wall outlet and contact a service center.

There is a danger of electric shock or re hazard.

Do not use a damaged or loose main plug or power cord or power outlet.

There is a danger of electric shock or re hazard.

Plug the power cord rmly into the power outlet and AC adapter.

Failure to do so may cause re hazard.

Do not unplug the power cord by pulling the cable only.

If the cord is damaged, it may cause electric shock.

Do not bend the power cord excessively or do not place a heavy object over the power cord. It is especially important to keep the power cord out of reach of infants and pets.

If the cord is damaged, it may cause electric shock or re.

Power Related

The power plug and wall outlet gures may dier depending on the country specications and the product model.

Do not touch the main plug or power cord with wet hands.

There is a danger of electric shock.

Do not exceed the standard capacity (voltage/current) of a multiplug or power outlet extension when using it for the product.

There is a danger of electric shock or re hazard.

Safety Precautions

Warning

Failure to follow instructions marked with this symbol may cause personal injury and even fatality.

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Connect the power cord to an outlet or multiple power plug (extended cable) with a ground terminal.

Failure to do so may result in electric shock. When the power supply is ungrounded, the

current may leak resulting in electric shock.

If water or another substance enters the power input jack, AC adapter or the computer, disconnect the power cord and contact the service center.

If the notebook computer has an external type (removable) battery, separate the battery also.

Damage to the device within the computer may cause electric shock or re hazard.

Keep the power cord or outlet clean so that they are not covered with dust.

Failure to do so may result in re.

AC Adapter Usage Precautions

Connect the power cord to the AC adapter rmly.

Otherwise, there is a danger of re due to an incomplete contact.

Use only the AC adapter supplied with the product.

Using another adapter may cause the screen to ick er.

Do not place heavy objects or step onto the power cord or AC adapter to avoid damaging the power cord or AC adapter.

If the cord is damaged, there is a danger of electric shock or re.

Unplug the wall-mount AC adapter (adapter and plug intergrated type) from the wall outlet while holding the body and pulling it in the direction of the arrow.

If you unplug the adapter by holding and pulling the cable, the adapter may be damaged and an electric shock, explosive sound or spark may occur as a result.

Warning

Failure to follow instructions marked with this symbol may cause personal injury and even fatality.

Safety Precautions

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Battery Usage Related

Please charge the battery fully before using the computer for the rst time.

Keep the battery out of the reach of infants and pets, as they could put the battery into their mouths.

There is a danger of electric shock or choking.

Use an authorized battery and AC adapter only.

Please use an authorized battery and adapter approved by Samsung Electronics.

Unauthorized batteries and adapters may not meet the proper safety requirements and may cause problems or malfunctions and result in an explosion or re.

Warning

Failure to follow instructions marked with this symbol may cause personal injury and even fatality.

Safety Precautions

Do not use the computer in a badly ventilated location such as on bedding, on a pillow or cushion, etc, and do not use it in a location such as room with oor heating as it may cause the computer to overheat.

Take care that the computer vents (on the side or the bottom) are not blocked especially in these environments. If the vents are blocked, the computer may overheat and it may cause a computer problem, or even an explosion.

Do not use the computer in a humid location such as a bathroom or sauna.

Please use the computer within the recommended temperature and humidity range (10~32ºC, 20~80% RH).

Do not close the LCD panel and put the computer into your bag to move it when it is still turned on.

If you put the computer into your bag without turning it o, the computer may overheat and there is a danger of re. Shut the computer down properly before moving it.

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Cutting the power to the internal battery (for corresponding models only.)

For products with built-in batteries, customers cannot remove • the battery.

In the case of ooding, lightning or explosions, you can cut • the battery power by inserting an object such as a paper clip into the [Emergency Hole] at the bottom of the computer.

Disconnect the AC adapter and insert an object such as a • paper clip into the hole at the bottom of the computer to cut the battery power.

In the case of ooding, lightning or explosions, cut the battery power, do not reconnect the AC adapter, and immediately contact Samsung Electronics so that the appropriate countermeasures can be taken.

Never heat the product(or battery) or put the product(or battery) into a re. Do not put or use the product(or battery) in a hot location such as a sauna, inside a vehicle exposed to the heat, and so on.

There is a danger of an explosion or re.

Take care not to allow metal objects such as a key or clip to touch the battery terminal (metal parts).

If a metal object touches the battery terminals, it may cause excessive current ow and it may damage the battery, or result in a re.

If liquid leaks out of the product(or battery) or there is a funny smell coming from the product(or battery), remove the the product(or battery) the computer and contact a service center.

There is a danger of an explosion or re.

To use the computer safely, replace a dead battery with a new, authorized battery.

Safety Precautions

Warning

Failure to follow instructions marked with this symbol may cause personal injury and even fatality.

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Safety Precautions

Warning

Failure to follow instructions marked with this symbol may cause personal injury and even fatality.

Thereafter, if you connect the AC adapter, the battery power • will be supplied again.

Do not cut the battery power under normal • conditions.

This may result in data loss or a product • malfunction.

The location of the Emergency Hole may dier depending on the model.

Usage Related

Disconnect all cables connected to the computer before cleaning it. If your notebook is external & removable battery type, remove the external battery.

There is a danger of electric shock or damage to the product.

Do not connect a phone line connected to a digital phone to the modem.

There is a danger of a electric shock, re or damage to the product.

Do not place any container lled with water or chemicals over or near the computer.

If water or chemicals enter the computer, this may cause re or electric shock.

If the computer is broken or dropped, disconnect the power cord and contact a service center for a safety check.

If the notebook computer has an external type (removable) battery, separate the battery also.

Using a broken computer may cause electric shock or re hazard.

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Upgrade Related

Never disassemble the power supply or AC adapter.

There is a danger of electric shock.

When removing the RTC (Real Time Clock) battery, keep it out of the reach of children as they could touch and/or swallow it.

There is a danger of choking. If a child has swallowed it, contact a doctor immediately.

Use only authorized parts (multiplug, battery and memory) and never disassemble parts.

There is a danger of damaging the product, electric shock or re hazard.

Shut down the computer and disconnect all cables before disassembling the computer. If there is a modem, disconnect the phone line. If your notebook is external & removable battery type, remove the external battery.

Failure to do so, may cause electric shock.

Avoid direct sunlight when the computer is in an air-tight location such as inside a vehicle.

There is a danger of a re hazard. The computer may overheat and also present opportunity to thieves.

Do not use your computer for long periods of time while any part of your body is making direct contact with it. The temperature of the product may increase during normal operation.

This may result in harming or burning your skin.

Safety Precautions

Warning

Failure to follow instructions marked with this symbol may cause personal injury and even fatality.

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When carrying the notebook computer with other items, such as the adapter, mouse, books etc, take care not to press anything against the notebook computer.

If a heavy object is pressed against the notebook computer, a white spot or stain may appear on the LCD. Therefore, take care not to apply any pressure to the notebook.

In this case, place the notebook computer in a separate compartment away from the other objects.

Security and Movement Related

Follow the instructions for the relevant location (e.g. airplane, hospital, etc.) when using a wireless communication device (wireless LAN, Bluetooth, etc.).

Avoid exposing a drive to magnetic elds. Security devices with magnetic elds include airport walk-through devices and security wands.

The airport security devices that check carry-on luggage, such as conveyor belts, use x-rays instead of magnetism and will not damage a drive.

Safety Precautions

Warning

Failure to follow instructions marked with this symbol may cause personal injury and even fatality.

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Safety Precautions

Installation Related

Do not block the ports (holes), vents, etc. of the product and do not insert objects.

Damage to a component within the computer may cause electric shock or re.

When using the computer with it lying on its side, place it so that the vents face upwards.

Failure to do so, may cause the internal temperature of the computer to rise and the computer to malfunction or halt.

Do not place a heavy object over the product.

This may cause a problem with the computer. In addition, the object may fall and cause injury, or damage the computer.

Battery Usage Related

Dispose of worn-out batteries properly.

There is a danger of re or explosion.• The battery disposal method may dier depending on •

your country and region. Dispose of the used battery in an appropriate way.

Do not throw or disassemble the battery and do not put it into water.

This may cause an injury, re or explosion.

Use only a battery authorized by Samsung Electronics.

Failure to do so may cause an explosion.

Avoid contact with metal objects such as car keys or clips when keeping or carrying a battery.

Contact with a metal may cause excessive current and a high temperature and may damage the battery or cause a re.

Charge the battery according to the instructions in the manual.

Failure to do so, may cause an explosion or re from damage to the product.

Do not heat the product(or battery) or expose it to heat (e.g. inside a vehicle during the summer).

There is a danger of explosion or re.

Caution

Failure to follow instructions marked with this symbol may cause slight injury or damage to the product.

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Usage Related

Do not place a candle, light cigar, etc. over or on the product.

There is a danger of re.

Use a wall outlet or multi-plug with a grounding part.

Failure to do so may cause electric shock hazard.

Make sure to have the product tested by a safety service engineer after repairing the product.

Authorized Samsung Repair Centers will carry out safety checks after a repair. Using a repaired product without testing it for safety may cause an electric shock or re.

In case of lightning, immediately turn the system o, disconnect the power cord from the wall outlet and phone line from modem. Do not use a modem or phone.

There is a danger of electric shock or re.

Do not use your computer and AC-Adapter on your lap or soft surfaces.

If the computer temperature increases, there is a danger of burning yourself.

Connect only permitted devices to the connectors or ports of the computer.

Failure to do so, may cause electric shock and re.

Close the LCD panel only after checking if the notebook computer is turned o.

The temperature may rise and it may cause overheating and deformation of the product.

Do not press the Eject Button while the CD-ROM drive is in operation.

You might lose data and the disk might be suddenly ejected and could cause an injury.

Take care not to drop the product while using it.

This may cause personal injury or loss of data.

Do not touch the antenna with electricity facility such as the power outlet.

There is a danger of electric shock.

When handling computer parts, follow the instructions on the manual supplied with the parts.

Failure to do so, may cause damage to the product.

Safety Precautions

Caution

Failure to follow instructions marked with this symbol may cause slight injury or damage to the product.

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If the computer emits smoke, or there is a burning smell, disconnect the power plug from the wall outlet and contact a service center immediately. If your notebook is external & removable battery type, remove the external battery.

There is a danger of re.

Do not use a damaged or modied CD.

There is a danger of damaging the product or personal injury.

Do not insert your ngers into the PC Card Slot.

There is a danger of injury or electric shock.

Use recommended computer cleansing solution when cleaning the product and only use the computer when it is completely dried.

Failure to do so may cause electric shock or re.

Emergency disk eject method using paperclip should not be used while the disk is in motion. Make sure to use the emergency disk eject method only when the Optical Disk Drive has stopped.

There is a danger of injury.

Do not place your face close to the Optical Disk Drive tray when it is operating.

There is a danger of injury due to an abrupt ejection.

Check CDs for cracks and damage prior to use.

It may damage the disc and cause disorder of device and injury of user.

Safety Precautions

Caution

Failure to follow instructions marked with this symbol may cause slight injury or damage to the product.

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Upgrade Related

Take care when touching the product or parts.

The device may be damaged or you may be injured.

Take care not to throw or drop a computer part or device.

This may cause injury or damage to the product.

Make sure to close the computer cover before connecting the power after a reassembly.

There is a danger of electric shock if your body touches an internal part.

Use parts authorized by Samsung Electronics only.

Failure to do so, may cause re or damage the product.

Never disassemble or repair the product by yourself.

There is a danger of electric shock or re.

To connect a device that is not manufactured or authorized by Samsung Electronics, enquire at your service center before connecting the device.

There is a danger of damaging the product.

Security and Movement Related

When moving the product, turn the power o and separate all connected cables rst.

The product might be damaged or users may trip over the cables.

For long periods of not using the notebook computer, discharge the battery and preserve as it is detached. (For external & removable battery type)

The battery will be preserved at its best condition.

Do not operate or watch the computer while driving a vehicle.

There is a danger of a trac accident. Please concentrate on driving.

Safety Precautions

Caution

Failure to follow instructions marked with this symbol may cause slight injury or damage to the product.

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Cautions on Preventing Data Loss (Hard Disk Management)

Take care not to damage the data on a hard disk drive.

A hard disk drive is so sensitive to external impact that an •

external impact may cause loss of data on the surface of the disk.

Take extra care, because moving the computer or an impact •

on the computer when it is turned on may damage the data of the hard disk drive.

The company is not liable for any loss of data on the hard disk •

drive.

Causes that may damage the data of a hard disk drive and the hard disk drive itself.

The data may be lost when an external impact is applied to the •

disk while disassembling or assembling the computer.

The data may be lost when the computer is turned o or reset •

by a power failure while the hard disk drive is operating.

The data may be lost and irrecoverable due to a computer virus •

infection.

The data may be lost if the power is turned o while running a •

program.

Sudden impact or movement to the computer while the hard •

disk drive is operating, may cause les to be corrupted or bad sectors on the hard disk.

To prevent data loss due to damage to the hard disk drive, please backup your data frequently.

Safety Precautions

Caution

Failure to follow instructions marked with this symbol may cause slight injury or damage to the product.

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Safety Precautions

Using the power supply in an airplane

Since the power outlet type diers depending on the type of airplane, connect the power appropriately.

Since the representative gures of the power plug and the auto adapter are used, they may dier from the actual parts.

When using the AC power plug

Connect the power plug pins perpendicular into the center of the power outlet.

If the plug pins are not inserted into the center of the holes, the •

plug pins are only inserted up to half their length. In this case, reconnect the power plug.

You have to insert the power plug into the outlet when the •

power indicator (LED) of the power outlet is lit green. If the power is connected properly, the power indicator (LED) remains green. Otherwise, the power indicator (LED) is turned o. In this case, unplug the power, check if the power indicator (LED) is green, and then reconnect the power plug.

Wrong Example

Good Example

220V Power Plug 110V Power Plug

Center Holes

Power Indicator (LED)

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Safety Precautions

When using the auto adapter

When the cigar socket is provided, you have to use the auto adapter (optional). Insert the cigar plug of the auto adapter into the cigar socket and connect the DC plug of the auto adapter to the power input port of the computer.

Auto Adapter

In-ight Cigar SocketCigar PlugDC Plug

When using the Airplane Charging Converter

Depending on the airplane, you have to use the auto adapter and charging converter. Connect the airplane charging converter (optional) to the auto adapter (optional) and then insert the airplane power input jack into the power outlet.

Charging

Converter

Connect this end to the auto adapter.

Connect the airplane power

input jack to the power

outlet of the airplane.

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Proper Posture During Computer Use

Maintaining a proper posture during computer use is very important to prevent physical harm.

The following instructions are about maintaining a proper posture during computer use developed through human engineering. Please read and follow them carefully when using the computer.

Otherwise, the probability of (RSI: Repetitive Strain Injury) from repeated operations may increase and serious physical harm may be caused.

The instructions in this manual have been prepared so that • they can be applied within the coverage of general users.

If the user is not included in the coverage, the • recommendation is to be applied according to the user’s needs.

Proper Posture

Adjust the heights of desks and chairs appropriate to your height.

The heights are to be adjusted so that your arm forms a right angle when you place your hand over the keyboard while sitting down on a chair.

Adjust the height of chair so that your heel is comfortably placed on the oor.

Do not use the computer while you are lying down, but only • while you are sitting down.

Do not use the computer on your lap. If the computer • temperature increases, there is a danger of burning yourself.

Work while keeping your waist straight.• Use a chair with a comfortable back.• Keep the center of your leg weight not on the chair but on •

your feet when you are sitting on a chair. To use the computer while talking over the telephone, use a •

headset. Using the computer with the phone on your shoulder is bad for posture.

Keep frequently used items within a comfortable work range • (where you can reach them with your hands).

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Proper Posture During Computer Use

Eye Position

Keep the monitor or LCD away from your eyes by at least 50cm.

Adjust the height of the monitor and the LCD screen so that its • top height is equal to or lower than your eyes.

Avoid setting the monitor and LCD excessively bright.• Keep the monitor and LCD screen clean.• If you wear glasses, clean them before using the computer.• When entering contents printed on a paper into the computer, •

use a static paper holder so that the height of the paper is almost equal to that of the monitor.

Hand Position

Keep your arm at a right angle as shown by the gure.

Keep the line from your elbow to your hand straight.• Do not place your palm over the keyboard while typing.• Do not hold the mouse with excessive force.• Do not press the keyboard, touchpad or mouse with excessive •

force. It is recommended connecting an external keyboard and •

mouse when using the computer for long periods of time.

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Proper Posture During Computer Use

Volume Control (Headphones and Speakers)

Check your volume rst to listen to music.

Check your

volume!

Check if the volume is too loud before using headphones.• It is not recommended using headphones for long periods of •

time. Any deviation from the equalizer default setting could cause •

hearing impairment. The default setting can be changed through software and •

driver updates without your intervention. Please check the equalizer default setting before rst usage.

Use Time (Break Time)

Take a break for 10 minutes or more after a 50-minute period • when working for more than one hour.

Illumination

Do not use the computer in dark locations. The illumination • level for computer use must be as bright so for reading a book.

Indirect illumination is recommended. Use a curtain to prevent • reection on the LCD screen.

Operation Condition

Do not use the computer in hot and humid locations.• Use the computer within the allowed temperature and •

humidity range specied in the User Guide.

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Overview

Front View

The pictures used for the cover and the main body in the • User Manual are those of the representative model of each series. Therefore the colors and appearance of the pictures may dier from the actual appearance of the product depending on the model.

The items marked as optional may not be provided or may • be provided in dierent locations.

6 7

1 Camera (Optional)

Using this camera, you can take still pictures and record video.

You can take a picture or make a movie using the Charms > Start > Camera.

LCD

The screen images are displayed here.

3 Speaker A device used to generate sound.

Power Button

Turns the computer on and o.

5 Keyboard

A device to enter data by pressing the keys.

To uc hp ad / Touchpad Buttons

The touchpad and touchpad buttons provide functions similar to the mouse ball and buttons.

7 Status Indicators

Shows the operating status of the computer. The corresponding operating LED is lit when the corresponding function operates.

Multi Card Slot (Optional)

A card slot supports multi cards.

9 Microphone

You can use the built-in microphone.

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Overview

Status Indicators

1 2 3 4

HDD/ODD

This turns when either the HDD or ODD is being accessed.

Wireless LAN

This turns on when the wireless LAN is operating.

3 Charge Status

This shows the power source and the battery charge status.

Green: When the battery is fully charged

or the battery is not installed.

Orange: When the battery is being

charged.

O: When the computer is running on

battery power without being connected to AC adapter.

4 Power

This shows the computer operating status.

On: When the computer is operating. Blinks: When the computer is in Sleep

mode.

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Overview

Right View

1 2 3

CD Drive (ODD) (Optional)

Plays CD or DVD titles. A CD Drive is optional. The installed drive

may dier depending on the model specications.

USB Port (Optional)

You can connect USB devices to the USB port such as a keyboard/mouse, digital camera, etc.

3 Security Slot

You can secure the computer by connecting a lock and cable to the Security Slot.

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Overview

Left View

21 4 53 6 7 8

1 DC Jack

A jack to connect the AC adapter that supplies power to the computer.

Wired LAN Port

Connect the Ethernet cable to this port.

3 Fan Vents

The internal heat of the computer is emitted through these holes.

If the vents are blocked the

computer may overheat. Avoid blocking the vents as this may be dangerous.

4 Monitor Port

A port used to connect a monitor, TV or projector supporting a 15pin D-SUB interface.

Digital Video/ Audio Port (HDMI) (Optional)

You can connect an HDMI cable to this port. Using this port, you can enjoy digital video and audio on the TV.

USB Port (Optional)

You can connect USB devices to the USB port such as a keyboard/mouse, digital camera, etc.

Microphone Jack

A jack used to connect the microphone.

Headphone Jack

A jack used to connect the headphones.

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Chapter 1

Getting Started

Bottom View

1 Battery

This is a Lithium-Ion rechargeable battery that supplies power to the computer.

2 Battery Latches

The latch used to remove or install the battery.

Memory Compartment Cover/Hard Disk Drive Compartment Cover

The main memory and hard disk drive is installed inside the cover.

Overview

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Chapter 1

Getting Started

Turning the Computer On and O

Turning the computer on

Connect the AC adapter.

Lift the LCD panel up.

Press the Power button to turn the computer on.

Power button LED is lit while the computer is turned on.

LED

About Windows Activation

When you turn the computer on for the rst time, the Windows activation screen appears.

Follow the activation procedures according to the instructions on the screen to use the computer.

Adjusting the screen brightness

When the computer runs on battery power, the LCD brightness is automatically set to low.

Press the

+ key combination to increase the screen

brightness.

The Charms menu appears when you place your mouse

pointer at the edge of the top or bottom right of the screen. Alternatively, if you place your nger on the right edge of the touchpad and drag your nger toward the center, the Charms menu appears.

Increase the bar by pressing the Settings

áᔪ

Ŗᮁ

᜽᯲

ᰆ⊹

> Brightness

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Chapter 1

Getting Started

Turning the computer o

Since the procedures to turn the computer o may dier • depending on the installed operating system, please turn the computer o according to the procedures for the purchased operating system.

Save all your data before clicking on • Shut down.

The Charms menu appears when you place your mouse

pointer at the edge of the top or bottom right of the screen.

Click Settings

áᔪ

Ŗᮁ

᜽᯲

ᰆ⊹

> Power

> Shut down.

If you want to power o your computer when you are logged out, unlock the screen and click Power

> Shut down.

Turning the Computer On and O

Page 32

Chapter 2. Using Windows 8

What is Microsoft Windows 8? 32

Screen At a Glance 33

Using the Charms 35

Using Apps 37

Windows Hot Key Function 40

Page 33

Chapter 2

Using Windows 8

What is Microsoft Windows 8?

Microsoft Windows 8 (hereafter referred to as Windows) is an operating system that is required for operating a computer.

To use your computer optimally, you need to know how to use it properly. Therefore, It is better to learn how to use Windows by utilizing Windows Help and Support.

The screen may appear somewhat dierent depending on • the model and the operating system.

Since this guide has been prepared based on Windows • 8, some of the instructions may dier depending on the version. It may also be modied without prior notice.

Displaying Help

Press the F1 Key on the keyboard to display the Help. Alternatively, place your mouse cursor over the end of the top or

bottom right area on the screen to display the Charms menu. Click Charms menu > Settings > Help.

If you are connected to the internet, you can access the most recent online Help.

Searching for Help

Getting Started

You can view basic instructions on how to use your computer including new function(s) for the Windows OS.

Internet & networking

After connecting to the network, you can check the Help section required to use the internet.

Security, Privacy, & accounts

You can check the Help information required to protect your computer and personal information.

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Chapter 2

Using Windows 8

Screen At a Glance

Windows 8 provides both the new Start screen mode and the Desktop mode of the existing OS.

Start Screen Desktop

Start Screen

When you turn on the computer, the Start screen is displayed, which allows you to use the applications (Application, App, hereafter referred to as an App) at the same location.

6 7

1 Start Screen

Refers to the default Start screen of Windows 8.

2 App

Refers to the apps that are currently installed.

Displaying the Charms

The Charms is hidden at the right of the screen. Place your mouse pointer at the edge of the top or bottom right of the screen to display the Charms.

Or you place your nger on the right edge of the touch pad and drag your nger toward the center, the Charms menu appears.

4 User Account

This refers to the currently used user account.

5 Charms

This refers to the menu that allows you to use functions such as Search, Share, Start, Device and Settings.

6 Desktop Switches to Desktop mode.

7 Camera Allows you to take pictures or make a movie.

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Chapter 2

Using Windows 8

Screen At a Glance

Desktop

This provides similar functions to those provided by the Desktop in prior Windows versions.

1 Desktop Refers to the Desktop.

Displaying the

Charms

The Charms is hidden at the right of the screen. Place your mouse pointer at the edge of the top or bottom right of the screen to display the Charms.

3 Charms

This refers to the menu that allows you to use functions such as Search, Share, Start, Device and Settings.

Switching

to the Start

Screen

Click the corner of the bottom left of the screen to switch to the Start screen.

Displaying Documents and Files

Click Windows Explorer in the taskbar on the Desktop to search for documents and les.

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Chapter 2

Using Windows 8

The Charms is a new type of menu that combines the Start menu with the Control Panel of existing Windows.

The Charms allows you to quickly congure the device(s) connected to your computer, search for App(s)/le(s), and use the sharing function, etc.

Activating the Charms

If you move your mouse pointer to the top or bottom right corner of the screen, the Charms appears.

Charms

Displaying the Charms Menu

If you want to search for a program or le in the App(s)/ Settings/File(s), simply enter a keyword in the Search charm and start Search.

You can also search within an App or on the Web.

You can use this menu to transfer a picture or le to another user. You can easily share pictures or les with other users simply by associating multiple Apps with the Share charm.

Start

You can move to the Start screen.

Start

Device

As this allows you to move directly to a desired device, you can handle tasks such as importing pictures from a digital camera, streaming a video to your TV or transferring les to a device on the current screen.

Start

Device

Settings

The Settings charm allows you to perform basic tasks such as adjusting the volume, turning o the PC, etc. If you select the Settings charm while a specic App is running, the settings for the currently running App are displayed.

Using the Charms

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Chapter 2

Using Windows 8

Using the Charms

Changing the Settings

Frequently used Windows menus are collected. Click the Charms > Settings.

Icon Name Function Description

Wireless

Network

You can connect to a wireless network. Select a wireless network to connect to.

Adjusting the

Volume

You can adjust the volume or mute the sound.

Screen

Brightness

You can adjust the screen brightness.

Notice

You can set the interval at which an App sends notices.

Power

You can turn o your computer or select the Power Options.

ENG

Language You can set the Language.

Change PC settings

You can change more settings.

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Chapter 2

Using Windows 8

Using Apps

An App refers to an application program (hereafter referred to as an App). In a larger sense, it refers to all the software programs installed on the operating system.

Windows 8 provides basic Apps for frequently performed tasks.

Starting/Exiting an App

Click on an App in the Start screen to activate it.

To exit the App

Move your mouse pointer to the top of the screen.

Your mouse pointer changes to a hand shape.

Click and hold your mouse button and then drag it to the

bottom of the screen. The App moves downward and disappears and exits.

Using Apps

Displaying Currently Running App(s)

Move your mouse pointer to the top left corner of the screen

to display the last run App.

Then, move your mouse pointer down to display a list of the

currently running Apps in order.

Click on an App in that list or drag it to the center of the

screen. Now, you can check the selected App which is currently running.

Right-click over the App in the list and click Close to exit the App.

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Chapter 2

Using Windows 8

Using Apps

Running Two Apps at the Same Time

Select the Apps in the Start screen.

Move your mouse pointer to the top of the screen. Your

mouse pointer changes to a hand shape.

If you click and hold your mouse button and move left or

right, you can split the screen to display multiple Apps.

Move the Screen Split Bar to change the screen split ratio.

Supported screen split ratios are 3:7 or 7:3.

Ex) If you run the Weather App and Store App at the

same time

Screen

Split Bar

Weather

App

Store App

Adding/Removing an App to/from the Start Screen

Click Start screen > right-click your mouse button. Click All Apps

at the bottom of the screen to display all the

Apps that are currently installed.

If you right-click over the App to be added, the relevant menu

is activated at the bottom of your screen.

Click Pin to start or Unpin from Start .

Ex) When removing an App in the Start screen

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Chapter 2

Using Windows 8

Using the Windows Store

If you run the App Store in the Start screen, the Apps in the Windows Store are displayed.

However, a Microsoft account is required to purchase App(s) in the Windows Store.

Continue after registering your Microsoft Account in the Charms.

Conguring your Microsoft Account

A Microsoft Account allows you to synchronize your settings with other device(s) running Windows 8 online allowing you to share le(s) or settings.

You should register a Microsoft Account to download or purchase App(s) from the Store.

Run the Charms and click Settings > Change PC Settings.

Click Users > Your Account > Switch to a Microsoft account.

procedures.

Using Apps

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Chapter 2

Using Windows 8

Windows Hot Key Function

You can use the following convenient hot keys in Windows 8.

Function Hot Keys Function Description

Displaying the

Start Screen

Windows Key Switches to Start mode.

Displaying the

Desktop

Windows Key + D

Switches to Desktop mode.

Running the

Charms

Windows Key + C Activates the Charms.

Locking the

Screen

Windows Key + L Locks the screen.

Opening the

Ease of Access

Center

Windows Key + U

Opens the Ease of Access Center conguration.

Opening the

Second Screen

Settings

Windows Key + P

Opens the External Monitor Settings menu.

Opening the

Advanced

Management

To ol

Windows Key + X

Opens the Advanced Management Tool.

Exit App Alt + F4

Exits the currently running App.

Page 42

Keyboard 42

Touchpad 45

CD Drive (ODD, Optional) 49

Multi Card Slot (Optional) 50

Connecting an External Display Device 53

Adjusting the Volume 58

LCD Brightness Control 60

Wired Network 61

Wireless Network (Optional) 64

Using the Multimedia App (Optional) 66

Samsung Software Update 70

Diagnosing the Computer Status and Troubleshooting 71

Using the Security Slot (Optional) 72

Chapter 3. Using the computer

Page 43

Chapter 3.

Using the computer

Keyboard

Shortcut key functions and procedures are discussed in the following sections.

The keyboard image may dier from the actual keyboard.• The keyboard may dier depending on your country. The following mainly describes the shortcut keys.•

Shortcut Keys

Press both the Fn key and hot key at the same time. Alternatively, press the Fn Lock key as well as a hot key to use the hot key functions more easily.

►

Method 1

Shortcut Keys

►

Method 2

Shortcut Keys

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Chapter 3.

Using the computer

Keyboard

Shortcut Keys Name Function

Settings The Samsung software control program, the Settings, is launched.

Screen Brightness Control Controls the screen brightness.

CRT/LCD

Switches the screen output to the LCD or external monitor when an external monitor (or TV) is connected to the computer.

To uc hp ad

Turns the Touchpad function on or o. When using an external mouse only, you can turn the Touchpad o.

Mute Press this button to turn the audio on or o.

Volume Control Controls the volume.

Silent Mode Reduces the Fan noise so that users can use the computer without hearing noise.

Airplane Mode

Turns all wireless network devices on or o. (Only for models with a wireless network device.)

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Chapter 3.

Using the computer

Other Function Keys (Optional)

Performs the right-click mouse function (touchpad).

If you press the • Fn Lock key, you can use the hot key functions without pressing the Fn key.

If the Fn Lock function is On• : You can use the hot key functions without pressing the Fn key.

If the Fn Lock function is O• : You can use a hot key function by pressing the Fn key + the hot key at the same time.

If the hot keys do not work properly, you have to install the

Settings.

Keyboard

Page 46

Chapter 3.

Using the computer

Tou chpad

The touchpad provides the same function as a mouse and the left and right buttons of the touchpad plays the role of the left and right buttons of a mouse.

Touch the touchpad with your ngers only. • Anything other than your ngers, such as a ball-point pen, will not be recognized by the touchpad.

If you touch the Touchpad or press the Touchpad buttons • while booting up, the Windows boot time may be extended.

Basic Touchpad Functions

Moving the cursor on the screen

Place your nger on the touchpad slightly and move your nger. The mouse cursor will move accordingly. Move your nger in the

direction you wish to move the cursor.

Click Function

Place a nger on the touchpad and click on an item once. Alternatively, press the left button once quickly and release it.

Tap

Click

Double-Click Function

Put your nger on the touchpad and quickly tap twice with your nger on an item you want.

Alternatively, press the left touchpad button twice quickly.

ClickClick

Tap Tap

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Chapter 3.

Using the computer

Right Button Function

This corresponds to clicking the right mouse button. Press the right touchpad button once. The corresponding pop-up

menu appears.

Click

Drag Function

Dragging refers to moving an item to another place after selecting it.

Press and hold down the left touchpad button over an item you want to drag and move the item to the new location.

Holding down the left

touchpad button

Move

The Gesture Function of the Touchpad (Optional)

The Touchpad Gesture function may not be provided and • the version of the function may dier depending on the model. Some usage procedures may dier depending on the version.

For detailed usage procedures, refer to the description in • the Touchpad Settings window.

Conguring the Gesture Function

Some gesture functions may not be congured. In this case, you can congure them using the following path.

On the Desktop, click the Charms menu > Settings

áᔪ

Ŗᮁ

᜽᯲

ᰆ⊹

Control Panel > Hardward > Touchpad.

When the Touchpad Settings window appears, click the

corresponding item in the Select an Item to Congure setting to select the checkbox for the corresponding item.

To cancel the Gesture function, deselect the checkbox for the corresponding item in the Touchpad Settings window.

Tou chpad

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Chapter 3.

Using the computer

The Scroll Function

This function is the same as the scroll area of the Touchpad. If you place two ngers over the Touchpad and move them up,

down, left or right, the screen is scrolled up, down, left or right accordingly.

Zoom Functions

If you place two ngers over the Touchpad together or apart, the current image or text is zoomed in or out.

Zoom-out

Zoom-in

Charms Menu Activating Function

If you place your nger on the right edge of the touch pad and drag your nger toward the center, the Charms menu appears.

Displaying Additional Menu(s) of a Currently Running App

Place your nger at the edge of the top area on the touch pad and drag your nger toward the center, and the menu of the currently running App appears.

Tou chpad

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Chapter 3.

Using the computer

Last Run Window Opening Function

Place your nger on the left edge of the touch pad and drag your nger towards the center to activate a previously operating program from among the currently running programs.

Touchpad On/O Function

Locking with shortcut keys

If you want to use the mouse only without using the touchpad, you can turn the touchpad o.

To lock the touchpad function, press the

+ keys.

You can set the touchpad and touchpad button settings in the tabs that appear when clicking Charms menu on the

Desktop > Settings > Control Panel > Hardware and Sound > Touchpad.

Auto-locking when connecting USB mouse

If an external USB pointing device is connected in the Charms menu in Desktop > Settings > Control Panel > Hardware and Sound > Touchpad, check Disabled to disable the touchpad

feature when connecting to the USB mouse.

This auto-locking function is not provided for some models.

Tou chpad

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Chapter 3.

Using the computer

CD Drive

(ODD, Optional)

If your computer does not have a CD drive, you can purchase an external CD drive.

Do not insert a cracked or scratched CD. • Otherwise, the CD may break and damage the optical disk drive when the CD rotates at a high speed.

When you clean a CD or DVD title, wipe with a soft cloth • from inside to outside.

Insert a Mini CD into the center of the CD drive.• The gures used for the description are of a representative •

model. Therefore the gures may dier from the real ones. Using a CD that is not in the shape of a circle is not •

recommended.

Using CD Drive

Press the Eject button of the optical disk drive at the side of

the computer.

Emergency Hole

Eject Button

Status Indicator

When the CD tray opens, insert a CD or DVD and push the

tray in until it clicks.

Push the CD tray inward until it clicks.

The CD drive status indicator is turned on.

A CD drive’s reading and writing speed may dier • depending on the condition and type of the media.

To eject a CD when the CD drive does not work or the • computer is o, place the end of a paper clip (

) into

the Emergency Hole until the CD tray is ejected.

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Chapter 3.

Using the computer

Multi Card Slot

(Optional)

Using the multi card slot, you can read and write data to cards.

You can use a card as a removable disk and conveniently exchange data with digital devices such as a digital camera, digital camcorder, MP3, etc..

Supported Cards : SD Card, SDHC Card, SDXC Card• You have to additionally purchase a multi card with the •

necessary capacity depending on your requirements. You can use a multi card just like any data storage device. •

A copyright protection function is not supported. Since you can lose a card when moving the computer, •

keep the card separately. The gures used for the description are of a representative •

model. Therefore the gures may dier from the real ones. If a slot protection dummy card is inserted into your •

computer, remove the dummy card before using the computer.

These descriptions are written based on Windows 8, the • latest operating system. Therefore, some descriptions and gures may dier from your operating system. But as the usage is similar to other Windows operating systems, you can use these descriptions for reference.

Using the card

Insert the card into the multi card slot in the indicated

direction.

Example) SD Card

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Chapter 3.

Using the computer

Multi Card Slot

(Optional)

The following message appears on the top right. Click to

open the folder and click View Files.

If a message appears to notify you of any problem, click the corresponding window > Continue without Scanning. You can perform the following process described in No. 3.

Windows Explorer runs on the Desktop. You can save, move

and delete data on the corresponding drive.

Using a Mini SD

Since the above cards are too small, you cannot insert the cards into the slot directly.

Insert the card into the dedicated adapter (available from most electronic retailers) and then insert the adapter into the multi card slot.

To remove a memory card

Take hold of the end of the card and remove the card.

To format a memory card

When using the memory card for the rst time, you must format the card before using it.

Formatting a card deletes all data saved on the card. If the card includes data, backup the data before formatting it.

Click the Windows Explorer icon in the taskbar on the

Desktop.

Right-click over a card drive with the touchpad and select

Format.

Click Start to the formatting.

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Chapter 3.

Using the computer

To use a card to exchange data with a digital device such • as a digital camera, formatting the data using the digital device is recommended.

When you try to use a card, which is formatted in the • computer, in another digital device, you may have to format the card again in the device.

You cannot format, write or delete data from a SD, or SDHC • card with a write protection tab when it is in the Lock position.

Inserting and removing a memory card repeatedly may • damage the memory card.

Multi Card Slot

(Optional)

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Chapter 3.

Using the computer

Connecting an External Display Device

If you connect an external display device such as a monitor, TV, projector, etc., you can view the picture on the wider screen of the external device when you give a presentation or watch a video or movie.

The computer provides an analog monitor port (D-SUB) and a digital video/audio port (HDMI).

The visual quality is sharper when a display device is connected through the HDMI port rather than the analog monitor port (D-SUB) port. Therefore, when multiple ports are supported, connect a display device to a port that provides the better visual quality.

Before you start, check the port and cable of the external display device and then connect the display device to the computer.

About the connection cable

Users should additionally purchase the necessary connection cables.

D-SUB Cable

HDMI Cable

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Chapter 3.

Using the computer

Connecting to the monitor port (Optional)

You can experience a wider screen by connecting the computer to a monitor, TV or projector with a monitor port.

You can give better presentations by connecting the computer to a projector.

Connect the D-SUB port of the computer and the port of the

monitor or TV with the monitor cable (15 pin).

External

Monitor

Projector

Connect the power cord of the connected monitor, TV or

projector and turn the power on.

Change your TV to external device mode when connecting to the TV.

Press the + key once to display a window to select

the monitor mode. Select a mode.

3&୘ִփ

PC Screen only

The contents are only displayed on the PC monitor (current device).

3&୘ִփ

ـࢿ

Duplicate

The contents of the current device are displayed on the external device as well.

3&୘ִփ

ـࢿ

୙ࢠ

Extend

The screen of the current device is expanded to the external device.

3&୘ִփ

ـࢿ

୙ࢠ

ѿء୘ִփ

Second screen Only

The contents are displayed only on the screen of the external device.

Alternatively, to set up dual view:

Open the Display Settings window in the Control Panel, select Monitor 2 and select the Expand to t to this monitor checkbox to set dual view. For more detailed information, refer to the Windows online help.

Connecting an External Display Device

Page 56

Chapter 3.

Using the computer

Connecting through the HDMI port (Optional)

By connecting the computer to a TV with a HDMI port, you can enjoy both a high visual quality and a high sound quality.

After connecting a TV through HDMI, you have to congure the screen and sound.

Connect the HDMI cable to the HDMI port of the TV.

External Monitor

Projector

This is only supported for models that support a TV output • port (HDMI).

When a TV provides more than one HDMI port, connect • the computer to the DVI IN port.

When connecting the computer to a TV, switch the • external input mode of the TV to HDMI.

Press the + key once to display a window to select

the monitor mode. Select a mode.

3&୘ִփ

PC Screen only

The contents are only displayed on the PC monitor (current device).

3&୘ִփ

ـࢿ

Duplicate

The contents of the current device are displayed on the external device as well.

3&୘ִփ

ـࢿ

୙ࢠ

Extend

The screen of the current device is expanded to the external device.

3&୘ִփ

ـࢿ

୙ࢠ

ѿء୘ִփ

Second screen Only

The contents are displayed only on the screen of the external device.

External Monitor / TV is not supported in the DOS • Command Prompt window.

Simultaneous output to all 3 (LCD + CRT + HDMI) is not • supported.

Connecting an External Display Device

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Chapter 3.

Using the computer

Using AMD Graphics Eectively (optional)

PowerXpress is Switchable Graphics technology that selectively

enables either the internal or external graphics chipset depending on the program to extend the battery life time while maintaining the graphics performance.

This technology uses the internal graphics by default to reduce battery consumption and switches to the external graphics when the user uses some program functions that require a high graphics performance such as games and playing videos.

This description is only for Windows 8 and models with • AMD PowerXpress technology.

If Windows XP is installed, you can only use Internal • Graphics.

►

Adding programs for PowerXpress graphics technology

You have to register the program to run some functions of a program using the external graphics chipset.

Some programs are pre-registered. To register more programs, complete the following steps.

Unregistered programs will run using the internal graphics • chipset.

You can register executable les (EXE) only.•

Right-click on the Desktop and select Congure Switchable

Graphics from the popup menu.

Click the Browse button and register the software and click

the Apply button.

From now on some of the functions of the registered

program that require a high graphics performance will run with the external graphics chipset without additional conguration.

Connecting an External Display Device

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Chapter 3.

Using the computer

Using NVIDIA graphics more eciently (optional)

NVIDIA Optimus is a function that enables automatic selection

and usage of the internal or external graphics chipsets depending on the currently running software.

For example, the internal graphics chipset can be used for Internet surng or word processing to minimize battery power consumption and the high-performance external graphics graphic chipset can be used for gaming or video processing to deliver a more realistic experience.

The NVIDIA Optimus model supports Windows 8 only.• This function is only available in models that support the •

NVIDIA Optimus technology.

Registering programs to be executed by the external graphics chipset

To run a program using the external graphics graphic chipset, you have to register the program in the NVIDIA Panel.

Some programs are pre-registered. To register more programs (e.g. 3D games, etc.), complete the following steps.

Right-click over the Desktop and select NVIDIA Panel.

Select 3D Settings > Manage 3D settings in the left pane

and select the Program Settings tab.

In the Select a program to customize(S) eld, click the Add

button to register the software.

You can register executable les (EXE) only.

In the Select the preferred graphics processor for this

program (O) eld, select High-performance NVIDIA processor and click the Apply button.

The program has been registered.

When you run the registered program, the program is executed using the external graphics chipset without requiring additional conguration.

Connecting an External Display Device

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Chapter 3.

Using the computer

Adjusting the Volume

You can adjust the volume using the keyboard and the volume control program.

Adjusting the Volume using the Keyboard

+ o

Alternatively, press the + key combination to

turn the volume on or o.

Adjusting the Volume using the Volume Adjustment Program

Click the Charms menu > Settings

áᔪ

Ŗᮁ

᜽᯲

ᰆ⊹

to adjust the control

bar.

Mute

Using the Sound Recorder

The procedures to record sound using the Windows Recorder are described below.

Connect a microphone to the microphone jack.

You can also use the internal MIC.

Right-click over the Volume icon on the taskbar and select

Recording Device.

Check if the microphone is set as the default recording

device. If this is the case, it is already set as the default device. If not,

right-click over the microphone and select Set default.

Right-click over the Charms menu > Start

áᔪ

Ŗᮁ

to click All

Apps > Sound Recorder. Then press Start Recording to

record.

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Chapter 3.

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Using SoundAlive (Optional)

The SoundAlive function enables you to experience more stereophonic sound using stereo speakers.

SoundAlive is only supported in Windows 8.• The software programs provider may vary, depending on •

your computer model. In addition, some pictures may dier from actual product •

depending on the computer model and software version.

Right-click over the Volume in the taskbar on the Desktop

and click Play Device. (Alternatively, click the Charms menu on the Desktop >

Settings

áᔪ

Ŗᮁ

᜽᯲

ᰆ⊹

> Control Panel > Hardware and Sound >

Sound.)

Right-click over the Speakers and select Properties.

Select the SoundAlive tab and select one of the modes.

Adjusting the Volume

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Chapter 3.

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LCD Brightness Control

The screen brightness is automatically set to the brightest level when AC power is connected and the brightness is automatically set dimmer when the computer runs on battery power to extend the battery use time.

Controlling the Brightness Using the Keyboard

Click the Charms menu > Settings

áᔪ

Ŗᮁ

᜽᯲

ᰆ⊹

> Screen

Adjustment icon

Adjust the brightness with the screen brightness control bar.

Saving battery power consumption•

Decreases the LCD brightness when the computer

is running on battery power to save battery power consumption.

LCD bad pixels principle of computer•

Samsung observes the specications regarding strict

quality and reliability of LCD. But in spite of that, it is inevitable that there might be a small number of bad pixels. A large number of bad pixels can cause problems in appearance, but a small number of pixels doesn’t aect the computer performance.

Therefore Samsung observes and manages the following

dot principles:

- Bright dot : 2 or less

- Black dot : 4 or less

- Combination of Bright and Dark : 4 or less

Instructions for Cleaning the LCD

Clean the LCD panel with a soft cloth lightly moistened with computer cleansing detergent moving in one direction.

Cleaning the LCD panel with excessive force can damage the LCD.

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Chapter 3.

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Wired Network

A wired network is a network environment used for a company network or broadband internet connection at home.

Since these descriptions are written on the basis of the • latest operating system, Windows 8, some of the content and the gures of the descriptions may dier depending on the operating system. Since the procedures for other Windows operating systems are similar, use the computer referring to these descriptions.

The gures used for the description are of a representative • model. Therefore the gures may dier from the real ones.

Connecting to the Wired LAN

Connect the LAN cable to the wired LAN port.

Click Charms menu on the Desktop > Settings

áᔪ

Ŗᮁ

᜽᯲

ᰆ⊹

Control Panel > Network and Internet > Network and Sharing Center and click on Change adapter settings in

the left menu pane.

Select Ethenet and click the right button of the touch pad

and select Properties.

The LAN Device name may dier depending on your computer’s Network Device.

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Chapter 3.

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Select Internet Protocol Version 4(TCP/IPv4) from the list

of Network Components and click Properties.

The Network Component name may dier depending on • the Operating System Installed.

To add a network component, click Install in the screen • shown in the gure above. You can add clients, services, and protocols.

Congure the IP settings.

When using DHCP, select Obtain an IP address

automatically. To use a static IP address, select Use the following IP address, and set the IP address manually.

When not using DHCP, ask your network administrator for the IP address.

When you have completed the settings, click the OK button.

The network settings have been completed.

Wired Network

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Chapter 3.

Using the computer

Wired Network

Using the WOL (Wake On LAN) function

<Wake On LAN> is a function that activates the system from Sleep mode when a signal (such as a ping or magic packet command) arrives over the network (wired LAN).

Click Charms menu on the Desktop > Settings

áᔪ

Ŗᮁ

᜽᯲

ᰆ⊹

Control Panel > Network and Internet > Network and Sharing Center and click on Change adapter settings in

the left menu pane.

Right-click on the Wired Ethernet Connection and select

Properties.

Click Congure > Power Management tab. Select Allow

this device to wake the computer, then click OK. Restart

the system.

- If the system wakes up from Sleep mode even though there is no received signal, use the system after disabling the <Wake On LAN> function.

- The LAN LED may not be turned o if System is shoutdown without disabling the WOL (Wake on LAN) option.

Connecting a wired LAN while using a wireless LAN may not activate the

<Wake On LAN> function. Set the Wireless LAN

to Disable to use the <Wake On LAN> function.

- <Wake On LAN> feature may not work while using Hybrid power saving feature. Hybrid sleep mode can be disabled from Power Options under Control Panel.

For Windows 8, Wake On LAN is not supported by Ping.

When connected to a 100Mbps/1Gbps wired LAN and the computer exits Sleep/hibernation mode, a message appears informing you of a connection to a 10Mbps/100Mbps wired LAN. This happens because when the computer exits standby/hibernate mode, restoring the network takes about 3 seconds. When the network is restored, it operates at 100Mbps/1Gbps.

When system is running on battery, some time it may take a few second extra after inserting LAN cable to be able to connect to internet. This symptom happen as a result of power saving feature to reduce battery consumption.

When system is running on battery, the Wired LAN speed is decreased automatically to reduce battery consumption. In such case, a 1Gbps /100Mbps LAN would function at 100Mbps/10Mbps speed.

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Chapter 3.

Using the computer

A wireless network (Wireless LAN) environment is a network environment that enables communicating between multiple computers at home or a small-size o ce through wireless LAN devices.

The screen  gures and terms may di er depending on the • model.

Depending on the program version, some functions may • not be provided or di erent functions may be provided.

The descriptions below are for computer models with • a Wireless LAN card or device. A Wireless LAN device is optional. The pictures in this manual may di er from the actual product depending on your wireless LAN device model.

What is an Access Point ( AP)?

An AP is a network device that bridges wired and wireless LANs, and corresponds to a wireless hub in a wired network. You can connect multiple wireless LAN installed computers to an AP.

Wireless Network

(Optional)

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Chapter 3.

Using the computer

Wireless Network

(Optional)

Connecting to a Wireless LAN

If there is an AP, you can connect to the Internet via the AP using the Wireless LAN connection method provided by Windows.

If you click the Charms menu > Settings

áᔪ

Ŗᮁ

᜽᯲

ᰆ⊹

> Network

Connections

icon, a list of available APs appears. If you

select an AP to connect to, the Connect button appears.

AP List

Click Connect.

If a network key is set for the AP, enter the network key and then click OK.

For the network key, please ask your network administrator.

When the AP connection is completed, Connected is

displayed next to the corresponding AP. You can now you can use the wireless network.

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Chapter 3.

Using the computer

Using the Multimedia App

(Optional)

You can enjoy photo, video and music les with the S Camera, S Gallery and S Player apps.

S Camera

You can take photos and record videos with the S Camera app, and view them directly in this app.

S Gallery

Only photos or videos recorded with the S Camera app can be viewed with the S Camera app.

S Player

You can view the photo, video and music les saved on the computer.

Depending on the version of the program, some functions may not be provided or dierent functions may be provided.

Third-party software related services

For descriptions about and service requests for third-party • software, please contact the relevant manufacturer.

Some troubleshooting actions in response to service • requests may not work depending on the software manufacturer.

You can launch an app in the Start screen.

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Chapter 3.

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Using the S Camera app

Tap Charm menu > Start

áᔪ

Ŗᮁ

> S Camera.

Zoom in/out

Camera mode (Photo

, Video )

Picture

preview

Take a picture/ Record a video

Photo settings

To take a picture, slide the camera mode bar into the Photo

position.

To make a video recording, slide the camera mode bar to the Video

position.

Tap on Take a picture/Record a video to take a picture

or record a video.

You can view the picture or video using the Picture preview

or S Gallery app.

The S Camera app is not available in Desktop mode.

Precautions while taking a picture or video

Do not take a picture or video of others without their • consent.

Do not take a picture or video in locations where this is not • allowed.

Do not take picture or videos in locations where you may • infringe on others’ privacy or condential information may be exposed.

Using the Multimedia App

(Optional)

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Chapter 3.

Using the computer

Using the S Gallery app

Tap Charm menu > Start

áᔪ

Ŗᮁ

> S Gallery.

You can view the pictures and videos taken by the S Camera.

In addition, you can apply special eects to the pictures using the photo editing function.

You can take a picture in the S Gallery app by tapping the Camera icon.

Editing a photo

Select Picture preview.

Drag it upward slightly from the bottom center.

If the options menu appears, select Edit

Using the Multimedia App

(Optional)

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Chapter 3.

Using the computer

Select an eect to be applied to the photo.

E.g. If you select Draw

UndoLine preview

Line thickness Save

Color

Erase/Draw

Frame

Draw

Stamp

Using the S Player app

Tap Charm menu > Start

áᔪ

Ŗᮁ

> S Player.

My Photos

My Music

My Videos

My photo list

Music playlist Slideshow

Select a menu to enjoy photo, video and music les.

Some les may not be played depending on their format.

Using the Multimedia App

(Optional)

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Chapter 3.

Using the computer

Samsung Software Update

SW Update is a software program that searches for Samsung software programs and drivers installed when you purchased the computer and helps you update any drivers or programs.

You can check updatable les before performing the • update only when you are connected to the internet.

SW Update does not provide any updates for device • drivers or software programs installed separately by the user.

From the Start Screen, right-click any area and select All

Apps

in the bottom right corner. Then, click SW Update.

If the program is running for the rst time, the User

Agreement for personal information use appears. Click Agree.

The SW Update program runs.

Select the items that you want to update before proceeding with the update process.

Software

Update

Software List

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Chapter 3.

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Diagnosing the Computer Status and Troubleshooting

The Support Center program, which is Samsung’s computer’s troubleshooting guide, supports diagnosing the system and has a FAQ for frequently occurring problem(s).

Support Center may not be provided or may be a dierent version depending on the model.

From the Start Screen, right-click any area and select All

Apps

in the bottom right corner. Then, click Support

Center.

eSupport is activated and starts diagnosing your computer.

After the diagnosing process is nished, the System Status menu displays a list of the current problems to be solved as shown.

FAQ for

computer’s

major problems

Diagnosing

Computer and

Troubleshooting

Searching for

computer’s problems

You can solve a problem by clicking the Troubleshoot button

for the problem.

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Chapter 3.

Using the computer

Using the Security Slot

(Optional)

You can secure the computer by connecting a lock and cable to the Security Slot.

To use this feature, you have to purchase the lock and cable additionally. To use the lock and cable, refer to the product manual.

Tie the lock and cable to a xed object and install the other end of the cable to the security slot.

Page 74

BIOS Setup 74

Setting a Boot Password 76

Changing the Boot Priority 79

Upgrading Memory 80

Battery 82

Chapter 4. Settings and Upgrade

Page 75

Chapter 4.

Settings and Upgrade

BIOS Setup

The BIOS Setup enables you to congure your computer hardware according to your needs.

Use the BIOS setup to dene a boot password, change the • booting priority, or add a new device.

Since incorrect settings may cause your system to • malfunction or crash, take care when conguring the BIOS.

The functions of the BIOS setup are subject to change for • product function enhancement purposes.

The BIOS Setup menus and items may dier depending on • your computer model.

Entering the BIOS Setup

Turn the computer on.

Immediately press the F2 key several times.

After a moment, the BIOS setup screen appears.

The items in the BIOS setup may dier depending on the product.

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Chapter 4.

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The BIOS Setup Screen

The BIOS Setup menus and items may dier depending on your computer model.

Setup Menu

Setup Items

Help

Help for the selected item appears automatically.

Setup Menu Description

SysInfo

This is a description about the basic specications of the computer.

Advanced

Using this menu, you can congure the major chipsets and additional functions.

Security

Used to congure security functions, including passwords.

Boot

This menu enables you to congure peripherals and booting related settings such as the boot priority.

Exit

Used to exit the Setup either saving the changes or not.

System Setup Keys

In the Setup, you have to use the keyboard.

F1 Press to view the Setup Help.

Up & Down

Keys

Press to move up and down.

F5/F6

Press to change the item value.

Press to load the default Setup settings.

ESC

Press to return to a higher level menu or to move to the Exit menu.

Left & Right

Keys

Press to move to another menu.

Enter

Press to select an item or to enter a sub menu.

F10

Press to save the changes and exit Setup.

The keyboard image may dier from the actual keyboard.

BIOS Setup

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Chapter 4.

Settings and Upgrade

Setting a Boot Password

If you set a password, you have to enter the password when you turn the computer on or enter the BIOS Setup.

By conguring a password, you can restrict system access to authorized users only and protect data and les saved on the computer.

The password setting provides the following 3 sub menus.• (Supervisor Password, User Password and HDD Password)

Do not lose or forget your password. • Do not let others know your password.• If you forget the Supervisor Password or HDD Password, •

you will need to request assistance from the service center. In this case, a service fee will be charged.

When you forget the User Password, you can disable • the Supervisor Password, and the User Password is also automatically disabled.

The screen images and terms may dier from actual • product depending on the computer model and driver version.

Setting a Supervisor Password

If you set a Supervisor Password, you need to enter the password when you turn the computer on or enter the BIOS Setup.

Setting only the Supervisor Password and User Password is not very secure. You can use an HDD Password as well to increase the security level.

Select the Security menu in the BIOS Setup.

In the Set Supervisor Password item, press <Enter>.

XXXXXXXX

Enter a password, press <Enter>, re-enter the password for

conrmation, and press <Enter> again. The password can be up to 8 alphanumeric characters.

Special characters are not allowed.

The supervisor password has been set.

The supervisor password is required to turn the computer on or to enter the BIOS Setup.

For some models, if the password entered message appears in the Setup Notice window, the settings are not complete until the <Enter> key is pressed.

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Chapter 4.

Settings and Upgrade

Setting a Boot Password

Setting a User Password

Using the User Password, you can turn the computer on but you cannot change the major settings of the BIOS Setup because you cannot enter the BIOS Setup.

This helps prevent unauthorized access to the major settings in the BIOS Setup menu.

Before conguring a user password, a supervisor password must have been congured. Deactivating the supervisor password also deactivates the user password.

In the Set User Password item, press <Enter> and complete the procedures from Step 3 of Setting a Supervisor Password.

Setting Up a Boot Password

To setup a boot password, the administrator password (Set Supervisor Password) should be set in advance.

Set the Password on boot item to Enabled. Once a boot password is set, you have to enter a password to boot

up the computer. Be sure to remember the password for later use.

Setting up a Hard Disk Drive Password (Optional)

If you set a password for a hard disk drive, it cannot be accessed from another computer.

Press <Enter> in the Set HDD Password item and dene a password as described in Step 3 of the Setting up the Supervisor Password.

The hard disk drive password setting function is not • provided for some models.

Changing the hard disk drive password•

For security purposes, you can only change a hard disk

drive password after restarting the computer by pressing the computer Power button.

If you cannot change the hard disk drive password or the

HDD Password Frozen message appears when entering the BIOS Setup and then selecting Security > HDD Password, press the Power button to turn the computer on again.

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Chapter 4.

Settings and Upgrade

Setting a Boot Password

Deactivating the Password

Press <Enter> on the password to be deactivated. For

example, to deactivate a supervisor password in the Set Supervisor Password item, press <Enter>.

In the Enter Current Password item, enter the currently

congured password and press <Enter>.

Leave the Enter New Password item eld empty, and press

<Enter>.

Leave the Conrm New Password eld empty, and press

<Enter>. The password is deactivated.

For some models the password is only canceled if the <Enter> key is pressed in the Setup Notice window.

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Chapter 4.

Settings and Upgrade

Changing the Boot Priority

As an example, the procedures to change the highest boot priority device to the hard disk drive are described below.

The screen images and terms may dier from actual product depending on the computer model and driver version.

Select the Boot menu in the BIOS Setup.

Press <Enter> on the Boot Device Priority item.

XXXXXXXX

0WO.QEM =1HH? 'PCDNG-G[RCF =$[0WO.QEM? 6QWEJ2CF/QWUG ='PCDNGF?

+PVGTPCN.#0 ='PCDNGF? 2:'1241/ =&KUCDNGF?

5OCTV$CVVGT[%CNKDTCVKQP

Press the down key (↓) to move to the SATA HDD item and

press the F6 key to move up to the top item.

Boot Menu

[Boot Priority Order]

1. SATA CD : XXXXXXXXXXXX

2. SATA HDD : XXXXXXXXXXXX

3. USB CD : N/A

4. USB FDD : N/A

5. USB HDD : N/A

6. NETWORK : N/A

Press the F10 key to save the settings and exit Setup.

The highest boot priority device is now set to the Hard Drive.

If you need to boot to DOS using a USB device, enter the BIOS Setup, select the Advanced menu and set the Fast BIOS Mode item to Disabled.

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Chapter 4.

Settings and Upgrade

Upgrading Memory

One or more memory modules are installed on the computer. There are 2 memory slots and users can replace the installed

memory or add new memory.

Replace or install new memory only after shutting the • computer down completely. Do not replace or install memory when the computer is in Sleep mode.

Disconnect main power plug and remove the battery

before continuing. It is recommended that you add a memory module with •

the same specication (the same manufacturer and the same capacity).

The images used for the illustration are of a representative • model, therefore the images may dier from the the actual product.

Adding or Replacing Memory Modules

Remove the screw on the memory compartment cover at the

bottom of the computer using a screw driver.

Fixing Screw

Insert a new memory module into the memory slot at an

angle of approximately 30 degrees aligning it to the angle of the memory slot.

Memory Slot

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Chapter 4.

Settings and Upgrade

Upgrading Memory

Push the memory module down so that it is completely xed.

If the memory does not t easily, push the memory module down while pulling the memory module latches outward.

Memory module latches

Close the memory compartment cover and fasten the screw.

Removing a memory module

Pull the memory module latches outward. The memory module will pop up.

Remove the memory module out at an angle of 30 degrees.

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Chapter 4.

Settings and Upgrade

Battery

Please refer to the following instructions when running the computer on battery power without connecting the AC power.

A Lithium-Ion smart battery is supplied with this computer.

Carefully read and follow the precautions printed on the • battery before using the battery.

Before using your computer for the rst time after • purchasing it, charge the battery completely.

The images used for the illustration are of a representative • model, therefore the images may dier from the the actual product.

Installing/Removing the Battery

Shutdown the system, close the LCD panel and place the

computer upside down on a at surface.

Pull the two battery latches outwards , then remove the

batte ry.

To install the battery again, slide the battery into the system.

The battery latches move inwards and x the battery automatically.

Check if the battery latch has been moved inwards.

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Chapter 4.

Settings and Upgrade

Battery

Charging the Battery

Attach the battery and connect the AC adapter to the DC-in

jack of the computer. The battery will then start charging.

When charging is complete, the Charge LED turns green.

Status Charge LED

Charging

Orange

Charging complete

Green

AC adapter not

connected

O

Measuring the Remaining Battery Charge

You can view the battery charge status by completing the following procedures.

Conrming the battery charge in the Taskbar

Disconnect the AC adapter and move the mouse cursor over the battery icon in the system tray of the Taskbar to conrm the remaining battery charge.

Battery Usage Time Information

A battery is an expendable supply, so when using it over a long time, the capacity/battery life is shortened. If the battery life is reduced to under half of its initial time, we recommend purchasing a new battery.

When not using the battery for a long time, store the battery after charging it to 30-40% of its capacity. This extends the battery life time.

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Chapter 4.

Settings and Upgrade

Battery

Extending the Battery Usage Time

Decreasing the LCD Brightness

Click the Charms menu > Settings

áᔪ

Ŗᮁ

᜽᯲

ᰆ⊹

> Screen

Adjustment icon

Adjust the brightness with the screen brightness control bar.

The battery life will be extended.

Using the power management program

This program helps you use the battery more eciently and supports the power mode optimized for the operating environment.

Click Charms menu on the Desktop > Settings

áᔪ

Ŗᮁ

᜽᯲

ᰆ⊹

Control Panel > Hardware and Sound > Power Options.

Alternatively, right-click the power measuring device icon

in the notication area of the taskbar and select Power

Options.

If the following screen appears, select one of the modes.

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Chapter 4.

Settings and Upgrade

Battery

Extending the Battery Life (Optional)

In the Settings program, click Power Management and set the Battery Life Extender to ON or OFF.

OFF

This mode maintains 100% of the battery charge when using the computer on AC power. In this case, although the battery use time increases, the battery life is reduced.

This mode maintains 80% of the battery charge when using the computer on AC power. In this case, although the battery use time decreases, the battery life is extended.

Alternatively, to extend the battery life

Press the F2 key when the Samsung logo appears in the booting sequence to enter the BIOS Setup, select Advanced > Battery Life Cycle Extension, and set it to Enable. Then you can use the battery life cycle extension mode.

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Chapter 4.

Settings and Upgrade

Battery

Using the Battery Calibration Function

When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the dierence between the actual battery charge and the remaining charge disp lay.

In this case, the actual battery charge and the remaining charge display will be the same by discharging the battery completely using the Battery Calibration function, and then recharging it again.

The screen images and terms may dier from actual product depending on the computer model and driver version.

Disconnect the AC power adapter after turning o the

computer.

Turn the computer back on, and press the F2 key to enter the

Setup screen.

Move to the Boot > Smart Battery Calibration item using

the direction keys and press <Enter>.

XXXXXXXX

0WO.QEM =1HH? 'PCDNG-G[RCF =$[0WO.QEM? 6QWEJ2CF/QWUG ='PCDNGF?

+PVGTPCN.#0 ='PCDNGF? 2:'1241/ =&KUCDNGF?

5OCTV$CVVGT[%CNKDTCVKQP

Highlight Ye s in the Battery Calibration Conrmation

window and press <Enter>. The Battery Calibration function is activated and the battery

is forcefully discharged. To stop the operation, press the <Esc> button.

This operation requires 3~5 hours depending on the battery capacity and the remaining battery charge.

Page 88

Chapter 5. Troubleshooting

Recovering/Backing up the Computer (Optional) 88

Reinstalling Windows (Optional) 95

Q&A 98

Page 89

Chapter 5.

Troubleshooting

Recovering/Backing up the Computer

(Optional)

If a problem occurs with your computer, Recovery (recovery program) allows you to easily restore your computer to the default (factory) settings. Alternatively, you can back up your computer so that you can restore it to your preferred state at any time.

Recovery Introduction

Help

Back Up

Recover

Function Description

Recover Restores the entire Windows drive.

Back Up You can back up your entire Windows drive.

Recovery may not be provided or may be a di erent • version depending on the model.

For models whose hard disk or SSD capacity is less than 64 • GB, the Recovery program is not provided.

The instructions are provided based on Recovery 6.0 • version. Some functions may di er slightly or be excluded depending on the version. Refer to the program's Help section for more information.

An ODD (CD/DVD drive, etc.) is not supported by the • Recovery program.

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Chapter 5.

Troubleshooting

Recovering

You can recover your computer to the default (factory) status when your computer does not boot up.

- If Windows does not start

Turn your computer on and press the F4 key.

Run recovery mode.

- If Windows is run

From the Start Screen, right-click any area and select All

Apps

in the bottom right corner. Then, click Recovery.

If the program is running for the  rst time, you need to agree

to the User Agreement.

If the initial menu screen appears, click Recover.

Select a recovery point and click Recover.

If you set the User Data Maintenance to ON, the computer is restored while maintaining the current user data.

Factory Default Point

Restores your computer to the factory default status.

User's Backup Point

Restores your computer to a previously backed up status.

Recover is performed based on the screen instructions.

If the recover is completed, you can use your computer normally.

Recovering/Backing up the Computer

(Optional)

Page 91

Chapter 5.

Troubleshooting

Recovering after a Backup

You can recover your computer after you have backed up your computer to a separate drive or external storage device.

Backing up

To back up your computer to an external storage device,

connect the external storage device and select the relevant drive.

Click Backup in the Recovery Home screen.

Select the drive to save and click Backup.

You cannot select a DVD drive.

Select the drive to save to.

The backup process is performed based on the instructions.

Recovering/Backing up the Computer

(Optional)

Page 92

Chapter 5.

Troubleshooting

Recovering

You can recover your computer using the backup from the above process.

If the backup image is saved to an external storage device,

connect the device.

Start Recovery and click Recover.

Select a Recover Option and click Recover.

Select a point to recover.

The recover is performed based on the screen instructions.

You can use your computer after the recover is completed.

Recovering/Backing up the Computer

(Optional)

Page 93

Chapter 5.

Troubleshooting

To copy the external storage disk

When you replace a storage device such as the HDD, SSD, etc. (hereafter referred to as a hard disk) built into your computer, you can move your existing data to the new storage device easily and safel y.

The new storage device must have su cient capacity to save your existing data.

You need to purchase an external hard USB connector separately to connect the hard disk and your computer.

You need to purchase an external hard USB connector

separately to connect the hard disk and your computer.

Start Recovery and click Disk copy.

Select an option in Disk recovery Point and click Disk copy.

The data on the current hard disk is saved to the new hard

disk.

If the data is completely saved, open the hard disk cover at

the bottom of your computer and replace the existing hard disk with the new one.

If you cannot open the cover at the bottom of the computer, contact the Samsung Service Center to request assistance.

In this case, you may be charged for the relevant service.

Your computer is now equipped with a new hard disk.

You can use your computer with a larger hard disk capacity with the same con guration as the old one.

Recovering/Backing up the Computer

(Optional)

Page 94

Chapter 5.

Troubleshooting

Export Disk Image Function

If you frequently recover your computer to the default (factory) settings, you can conveniently recover your computer after exporting the default (factory) status disk image to an external storage device.

Connect the external storage device, and then select a drive

to save to.

Click Run.

Perform the process by following the instructions to

completely save the default (factory) status disk image to the external storage device.

Now disconnect the saved external storage device and store it separately.

If your computer needs to be restored to the default (factory)

settings, connect the external storage device with the saved image.

Start Recovery and click Recover. Select Factory Default

Point and click Recover. The Recover process is started.

When the recover process is nished, you can use your computer with the default (factory) settings.

Recovering/Backing up the Computer

(Optional)

Page 95

Chapter 5.

Troubleshooting

Recovering/Backing up the Computer

(Optional)

Computer Recovery Function in Windows 8

If you need to install Windows 8 again due to an unexpected error, use the following function.

For models of which the storage device capacity is less than SSD 64 GB, use the system recovery feature provided by Windows instead of the Recovery program.

Click the Charms menu > Settings > Change PC Settings >

General.

Click the Start button for PC Recovery or Remove All Items

and Reinstall Windows.

PC Recovery

If your PC does not work properly, you can restore your PC while keeping your media les such as your photo, video and music les, etc. as well as your personal documents.

Remove All Items

and Reinstall

Windows

If you want to return your PC to the default settings, or start from scratch, you can reset your PC to the factory default.

You should back up the les in the following folders before using the PC Recovery function since these les are not kept.

\Windows, \Program les, \Program les(x86), \ProgramData, OEM Folder (ex) c:\samsung), \User\<user name>\AppData

Follow the onscreen instructions to proceed with the

recovery process. If the recovery is complete, you can use your computer

normally.

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Reinstalling Windows

(Optional)

You can reinstall Windows using the SYSTEM RECOVERY MEDIA for Windows when Windows is no longer working properly. (For models supplied with a SYSTEM RECOVERY MEDIA.)

For models supplied with the Samsung Recovery Solution, you can reinstall Windows using the Samsung Recovery

Solution. These descriptions are for Windows 7/8 and Windows Vista and for

supported models only.

A • SYSTEM RECOVERY MEDIA may not be supplied depending on your computer model.

If you cannot start Windows, or if you want to delete • all existing data and reinstall Windows, install Windows according to the descriptions in [Reinstalling when Windows does not start].

Some pictures may dier from actual product.• These descriptions may dier depending on the operating •

system.

Reinstalling Windows may delete data (les and programs) • saved on the hard disk drive.

Make sure to backup all important data. Samsung • Electronics shall not be held liable for any loss of data.

Reinstalling in Windows

Insert the SYSTEM RECOVERY MEDIA into the DVD drive.

If the Select Windows Installation window appears, click

Install Now. When the Select Update window appears, click on the relevant item.

If you select • Go online to get the latest updates for installation in the Select Update window, the latest updates are installed and Step 4 follows. At this time, the computer must be connected to the Internet.

For Windows 7/8, the screen asking for the operating • system to be installed may appear depending on the version. If you click the Next button, the screen of Step 3appears.

If the User Agreement screen appears, select I accept the

license terms and then click Next.

For Windows 7/8, this screen may not appear depending on the version.

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Reinstalling Windows

(Optional)

The following window appears, select an installation option.

If you click Custom, the procedures from Step 5 continue sequentially. If you click Upgrade, the procedures from Step 6 continue sequentially.

For Windows 7/8, this screen may not appear depending • on the version.

Custom• Select this option to Reinstall Windows. You have to reinstall all necessary device drivers and programs after the Custom installation. In addition, unnecessary folders and les may remain on the hard disk drives after the installation (e.g. C:\ Windows.old, etc.).

Upgrade• Select this option to Upgrade Windows while maintaining current les, congurations and programs. Although you therefore do not need to reinstall the device drivers and programs, some programs may not work properly after the upgrade.

When a window appears asking for the location to install the

operating system to, select a disk drive partition and click the Next button.

Drive D includes an area to save the backup image used by Samsung Recovery Solution. Installing Windows to drive C is recommended.

When previous Windows installation les are in the selected partition, a message appears informing you that the les and folders will be moved to the Windows. old folder. Click the OK button.

The Windows installation continues.

The computer will restart 3 times during the installation. If the Press any key to boot from CD or DVD... message appears after a restart, do not press any button.

screen.

When the registration is complete, the Windows Desktop

screen appears.

For a smooth computer operation, installing the necessary software installation is recommended.

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Chapter 5.

Troubleshooting

Reinstalling Windows

(Optional)

Reinstalling when Windows does not start

When Windows does not start, boot up with the SYSTEM RECOVERY MEDIA and from there you can reinstall Windows.

Insert the SYSTEM RECOVERY MEDIA into the DVD drive

and restart the computer.

If the Press any key to boot from CD or DVD... message

appears while booting, press any key on the keyboard.

After a while, the Options windows such as Language, Time,

Keyboard, etc. appear. Conrm the settings and click the Next button.

If the Select Windows Installation window appears, click

Install Now.

For Windows 7/8, the screen asking for the operating system to be installed may appear depending on the version. If you click the Next button, the screen of Step 5 appears.

If the User Agreement screen appears, select I accept the

license terms and then click Next.

For Windows 7/8, this screen may not appear depending on the version.

When the window asking for the installation type appears,

click Custom.

For Windows 7/8, this screen may not appear depending on the version.

When a window appears asking for the location to install the

operating system to, select the partition of the disk drive and then click the Next button.

Drive D includes an area to save the backup image used by Samsung Recovery Solution. Installing Windows to drive C is recommended.

A If you click • Drive Options (Advanced), you can delete, format, create or expand a partition. Click on a function and proceed according to the instructions on the screen.

When previous Windows installation les are in the • selected partition, a message appears informing you that the les and folders will be moved to the Windows.old folder. Click the OK button.

The subsequent steps are the same as those from Step 7 of

Installing in Windows.

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You can look for potential problems that may occur with the system and view the relevant solutions. Also, you may look up any reference(s) required while operating the computer.

Recovery Related

What is a Recovery Area?

Samsung computers have an additional partition to recover

computers or save backup les. (Only for models with the Recovery.)

This partition is called a Recovery Area and it includes a

recovery image that comprises of the OS and application programs.

The capacity representation of the hard disk drive(HDD) in Windows is dierent from the product specications.

The capacity of the storage device (HDD) of the

manufacturer is calculated assuming that 1KB=1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1KB=1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity.

The capacity representation in Windows may be smaller

than the actual capacity because some programs occupy a certain area of the HDD outside of Windows.

For models with Recovery, the HDD capacity representation

in Windows may be smaller than the actual capacity because Recovery uses a hidden area of about 5~20GB of the HDD to save the recovery image, and that hidden area is not counted towards the total size available to Windows.

The size of Recovery varies by models because of the

dierent size of applied programs.

Q&A

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What is a recovery image?

This refers to the computer status (including operating

system, specic driver(s), software(s), etc.) which is converted to a data image. It is required to recover your computer and is embedded in the computer's hard disk. However, this is not provided for storage devices where the capacity is less than 64 GB due to the small capacity.

How can I restore a computer that does not have the Recovery program?

You can restore the computer using the system recovery

function provided by Windows.

Refer to the Restore Functionality item in the Help section for more details.

Windows 8 Related

I cannot nd the Start button on the Desktop.

There's no Start button in Windows 8.

You can use the Control Panel, PC-running menu(s), etc. by

activating the Charms menu.

I cannot nd the computer's Shutdown button.

Click the Charms menu > Settings > Power to display the

Power Options menu.

Click System Shutdown.

The App disappeared in the Start screen.

Click the Charms menu > Search to display all installed

Apps. Right-click over the corresponding App to select in a Tile in the Start Screen.

Q&A