Samsung Notebook, NP940X3G-K01 User Manual

www.samsung.com

User Manual

2

About this manual

•

This user manual is specially designed to detail the computer’s
functions and features.

•

The user manual supplied with the computer may vary
depending on the model.

•

Please read this manual before using the computer to ensure
safe and proper use.

•

Optional items, some devices and software referred to in the
user manual may not be provided or subject to upgrades.
Note that the computer environment referred in the user
manual may not be the same as your environment.

•

Descriptions are based on the computer’s default settings
and Windows 8.1 operating system. Available features and
additional services may vary by computer or operating
system.

•

This user manual describes procedures for using the
touchpad, mouse, and touch screen. Instructions for using the
touch screen are for models with the touch screen feature.

•

Images and screenshots are those of the representative model
of the series and may differ in appearance from the actual
product.

•

Content may differ from the final product and is subject to
change without prior notice. For the latest version of the
manual, refer to the Samsung website,

www.samsung.com

.

About this manual

3

Copyright

© 2013 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated,

or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or storing in any
information storage and retrieval system, without the prior written
permission of Samsung Electronics.

Computer specifications or the contents of this manual may
be changed without prior notice due to an upgrade of the
computer’s functions.

Instructional icons and
expressions

Warning: situations that could cause injury to yourself or

others

Caution: situations that could cause damage to the
computer or other equipment

Note: notes, usage tips, or additional information

The order of options or menus you must select to perform
a step. For example, select the

Settings

charm →

Power

(represents select the

Settings

charm and then

Power

).

Select Click or touch. For example, when using a mouse or

touchpad, select

Settings

means click

Settings

. When

using a touch screen, it means touch

Settings

.

About this manual

4

HDMI, the HDMI logo, and the
term High Definition Multimedia
Interface are trademarks or
registered trademarks of HDMI
Licensing LLC.

As an ENERGY STAR® Partner,
Samsung has determined that this
product meets the ENERGY STAR

®

guidelines for energy efficiency.

Trademarks

•

Samsung and the Samsung logo are trademarks or registered
trademarks of Samsung Electronics.

•

Intel and Core are trademarks or registered trademarks of the
Intel Corporation.

•

Microsoft, MS-DOS, and Windows are trademarks or registered
trademarks of the Microsoft Corporation.

•

Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
worldwide.

•

Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi
CERTIFIED

™

, and the Wi-Fi logo are registered trademarks of

the Wi-Fi Alliance.

•

All other trademarks and copyrights are the property of their
respective owners.

About this manual

5

Product capacity representation

Storage capacity representation

The capacity of the storage device (HDD, SSD) of the manufacturer
is calculated assuming that 1KB=1,000 Bytes.

However, the operating system (Windows) calculates the storage
device capacity assuming that 1KB=1,024 Bytes, and therefore the
capacity representation of the HDD in Windows is smaller than
the actual capacity due to the difference in capacity calculation.
For example, for a 80GB HDD, Windows represents the capacity
as 74.5GB, 80x1,000x1,000x1,000 byte/(1,024x1,024x1,024)byte =

74.505GB.
In addition, the capacity representation in Windows may be even

smaller because some programs such as Recovery may reside in a
hidden area of the HDD.

Memory capacity representation

The memory capacity reported in Windows is less than the actual
capacity of memory. This is because BIOS or a video adapter uses
a portion of memory or claims it for further use. For example,
for 1GB(=1,024MB) memory installed, Windows may report the
capacity as 1,022MB or less.

Caution for the data

Samsung Electronics shall not be liable for any data loss. Please
take care to avoid losing any important data and back up your
data to prevent any such data loss.

Operating system and software
support

If you change the product’s factory OS (Operating System) to
another OS or if you install software which is not supported by the
product’s original factory OS, you will not receive any technical
support, product exchange or refund, and a fee will be charged
when requesting a service.

Please use your computer with the original factory OS. If you
install an OS other than the factory OS, data may be deleted or the
computer may not start.

Recommended screen resolutions

The recommended screen resolution for Windows is “FHD”
(1,920x1,080) and for Windows 8.1 is “QHD+” (3,200x1,800).

If you set the resolution higher than the recommended value, it
may result in problems with some applications, due to limitations
of the operating system.

6

Table of contents

Getting started

7 Layout
14 Charging the battery
17 Turning the computer on

and off

19 Unlocking the screen

Windows

20 About Windows
23 Start screen
25 Desktop
27 The Charms
30 Applications
36 Microsoft account
36 Store

Basics

37 Touch screen
46 Keyboard
49 Touchpad
53 LCD brightness
55 Volume
56 Setup utility (BIOS)

Network & Internet

62 Wired LAN
65 Wireless LAN
67 Mobile broadband

(Wireless WAN, optional)

Applications

69 Using applications
70 Settings
71 Software Update
72 Support Center
73 S Player+
73 Samsung Kies
74 HomeSync Lite
74 SideSync
75 TPM security solution

(optional)

External devices

85 External CD/DVD drive
87 Memory card
90 External display
92 Slim security slot

Troubleshooting

93 Recover/Backup
100 Windows recovery

function

100 Q&A

Appendix

105 Product specifications
106 Ergonomic tips
110 Battery
112 Safety precautions
125 Important safety

information

128 Replacement parts and

accessories

130 Regulatory compliance

statements
147 WEEE symbol information
149 Samsung package Take-

Back program
150 TCO certified (for

corresponding models

only)

7

Getting started

Layout

•

Features or options may differ depending on the model.

•

Optional parts referred to in the manual may not be
provided or changed by the manufacturer.

Front view

Number/Name Description

Camera

•

Takes photos or videos.

•

Use the camera application on
the

Start

screen to take photos or

videos.

Light sensor

•

This sensor detects the ambient
illumination of the computer.
If the ambient illumination
becomes dark, the LCD becomes
dimmer and the keyboard
backlight is lit. On the contrary,
if the ambient illumination
becomes brighter, the LCD
becomes brighter and the
keyboard backlight is turned off.

•

Do not cover the sensor.

LCD/Touch screen

•

Displays the user interface.

•

Recognizes touches on the screen.
(Only for models with the touch
screen.)

Getting started

8

Number/Name Description

Power button

•

Press to turn the computer on.

Touchpad

•

Move the cursor and click options.

•

Works actions as those of a
mouse.

Keyboard

•

Press keys to enter data.

Microphone

•

Use the built-in microphone.

Camera indicator
light

•

Indicates the camera status.

Getting started

9

Number/Name Description

Power LED

•

Turns on when the computer is
turned on.

Charge status

•

Shows the battery’s charging
status.

–

Red

or

Orange

: While

charging is in progress

–

Green

: When charging is
complete or the battery is
not installed

–

Off

: When the AC adapter
is disconnected and the
computer is running on the
battery

Operating indicator light

2

1

Getting started

10

Number/Name Description

Monitor port

•

Connect external display devices
that support a 15-pin analog
connector.

•

You can connect a VGA adapter
(optional).

Ear-set/Headset
jack

•

Connect a headset or ear-set.

USB 3.0 port

•

Connect a USB device.

Slim security slot

•

Secure the computer by
connecting an optional lock and
cable to it.

Right view

1 2 3

4

Getting started

11

Number/Name Description

DC jack

•

Connect the AC adapter to supply
the power to the computer.

Chargeable USB

3.0 port (optional)

•

Connect and charge a USB device.

Micro HDMI port

•

Connect external display devices
that support HDMI.

Wired LAN port

•

Connect an Ethernet cable to
this port when connecting to the
Internet via a wired LAN. Use a
LAN adapter (optional) to connect
to a wired LAN.

Memory card slot

•

Insert a memory card into the slot.

Left view

1 2 3 4 5

Getting started

12

About the chargeable USB port

•

It may take longer to charge the battery when charging a USB
device.

•

The battery power level may be reduced when charging a USB
device while the computer is powered by the battery.

•

The charging status of the USB device is not displayed on the
computer.

•

To turn on the chargeable function while the computer is
turned off:

Open the

Settings

application and select Power

Management

→

USB Charging → ON.

•

This feature may not be available with some USB devices.

Getting started

13

Number/Name Description

Fan vents

•

The internal heat of the computer is
emitted through these holes.

•

If the vents are blocked the
computer may overheat. Avoid
blocking the vents as this may be
dangerous.

Internal battery

•

Provides power to the computer
when not connected to an AC
adapter.

•

To remove or replace the internal
battery, take it to the Samsung
Service Center. You will be charged
for this service.

Speaker

•

Emits sound from the computer.

After replacing the bottom of the computer, the model
name, serial number and some logos on will no longer
be present. For more information, contact the Samsung
Service Center to request assistance.

Bottom view

1

2

Getting started

14

3

Plug the power cable into an electric socket.

1

2

3

Charging the battery

Charge the battery before using it for the first time. Use the AC
adapter to charge the battery.

•

Use only Samsung-approved AC adapters, batteries,
and cables. Unapproved adapters or cables can cause
the battery to explode or damage the computer.

•

Incorrectly connecting the charger may cause serious
damage to the computer.

To restore the battery power after cutting it, connect the
AC adapter.

1

Connect the power cable to the AC adapter.

2

Connect the AC adapter to the DC jack of the computer.

Getting started

15

4

After charging, disconnect the AC adapter from the computer.

5

Unplug it from the electric socket.

•

This computer is equipped with an internal battery.
The battery is not user-serviceable or user-replaceable.

•

To have battery removed or replaced safely, take the
device to a Samsung Service Center. You will be charged
for this service.

•

You can use the computer while it is charging, but
the battery charging time may increase. If the battery
temperature rises too much, the charging may stop as a
safety measure.

When charging is complete, the charge status turns green.

Charge LED

Status

•

Red or Orange: Charging

•

Green: Fully charged

•

No color: AC adapter not connected

Getting started

16

Battery usage time

Batteries are replacement items and over time the battery’s
capacity to hold a charge and its power level is reduced. If a
battery can only hold its charge for half of the time that it could
when new, it is recommended to purchase a new, replacement
battery.

When not using the battery for extended periods, charge the
battery to 30-40% of full charge before storing it. This extends
battery life.

Battery status

Move the cursor over the battery icon on the taskbar to view the
current battery charge when disconnecting the AC adapter from
the computer.

10:00 AM

1/1/2014

5 hr 21 min (64%) remaining

ENG

Viewing the current battery charge when the
computer is turned off

Connect or disconnect the AC adapter from the computer to view
the current battery charge when the computer is turned off.

10:00

2013/7/1

Getting started

17

3

Press the Power button.
The Power LED turns on.

4

Activate Windows by following the on-screen instructions.
The Windows activation screen appears only when turning on

the computer for the first time.

•

To adjust the brightness of the screen, see LCD
brightness.

•

To adjust the sound, see Volume.

Turning the computer on and off

Turning on

1

Before turning on the computer, charge the battery.

2

Open the LCD panel.

Getting started

18

•

Save all the data before turning off the computer.

•

Since the procedures to turn the computer off may
differ depending on the installed operating system,
please turn the computer off according to the
procedures for the purchased operating system.

Turning off

1

To open the Charms, do one of the following:

•

Touch screen

: Swipe inward from the right edge of the

touch screen.

•

Touchpad/Mouse

: Move the cursor to the upper- or lower-

right edge of the screen.

Start Start

2

Select the

Settings

charm →

Power

→

Shut down

.

Getting started

19

Unlocking the screen

To unlock the lock screen, do one of the following:

•

Touch screen

: Swipe the lock screen from bottom to top.

•

Mouse

: Click the lock screen.

•

Keyboard

: Press any key.

•

Touchpad

: Tap the touchpad.

10:00

Wednesday, January 1

If the account has a password, enter the password to log in after
unlocking the screen.

Turning off on the desktop

1

To select the Start button, do one of the following:

•

Touch screen

: Touch and hold the Start button ( ) at the

lower-left edge of the desktop.

•

Mouse

: Right-click the Start button ( ) at the lower-left

edge of the desktop.

2

Select

Shut down or sign out→ Shut down

.

20

Windows

About Windows

Microsoft Windows is an operating system that is used to control
a computer. For optimal use of the computer, learn how to use the
operating system properly. It is best to learn how to use Windows
by using

Windows Help and Support

, and

Help+Tips

.

•

Images and available features may differ depending on
the model and operating system.

•

This manual is designed for Windows 8.1 and content
may differ depending on the OS version.

•

The image displayed on the desktop screen may differ
between models and OS versions.

Help

To access the help, do one of the following:

•

Keyboard

: Press the F1 key.

•

Touch screen

: Swipe inward from the right edge of the touch

screen to open the Charms and select the

Settings

charm →

Help

.

•

Mouse

: Move the cursor to the upper- or lower-right edge of

the screen to open the Charms and select the

Settings

charm

→

Help

.

Windows

21

Help+Tips

On the

Start

screen, select

Help+Tips

.

Start

You can control Windows menus with the mouse or with gestures.

Windows

22

10:00 AM

1/1/2014

Desktop

Screens in Windows 8.1

The following two screens are provided: the

Start

screen and the

desktop.

Start

Start screen

Windows

23

Number/Name Description

Open the
Charms

•

Opens the Charms that are hidden at
the right of the screen.

•

To open the Charms, do one of the
following:

–

Touch screen

: Swipe inward from

the right edge of the touch screen.

–

Touchpad/Mouse

: Move the
cursor to the upper- or lower-right
edge of the screen.

User account

•

Refers to the currently-used user
account.

The Charms

•

Refers to the menu that allows you
to search, share, connect to devices,
configure settings or switch to the

Start

screen.

Start screen

Launch applications on the

Start

screen. When the computer is

turned on, the

Start

screen is displayed first.

Start

Windows

24

Number/Name Description

Start button

•

The Start button can be accessed only
with the mouse. Move the cursor to
the lower-left edge of the screen to
view the Start button (

). Click the
button to switch to the most recent
application screen or the desktop.
Right-click this button to access other
Windows features, such as shutting
down the system or opening the
Control Panel.

•

The application screen appears where
the list of applications installed on the
computer is displayed. The application
screen can be accessed only with the
touchpad or mouse.

Desktop

•

Switches to the desktop.

App tiles

•

Refers to the tiles of installed
applications.

Windows

25

Number/Name Description

Open the
Charms

•

Opens the Charms that are hidden at
the right of the screen.

•

To open the Charms, do one of the
following:

–

Touch screen

: Swipe inward from

the right edge of the touch screen.

–

Touchpad/Mouse

: Move the
cursor to the upper- or lower-right
edge of the screen.

The Charms

•

Refers to the menu that allows you
to search, share, connect to devices,
configure settings or switch to the

Start

screen.

Start button

•

Move to the

Start

screen. Right-click or
touch and hold this button to access
Windows features, such as shutting
down the system or opening the
Control Panel.

Desktop

The desktop provides a layout that is similar to earlier versions of
Windows.

On the

Start

screen, select

Desktop

from the tiles.

10:00 AM

1/1/2014

Windows

26

Number Name

•

Control Panel

•

File Explorer

•

Power menu

•

Start button

Using the Start button

Touch and hold or right-click the Start button ( ) to quickly and
conveniently access various features of Windows.

Windows

27

•

Keyboard

: Hold down the Windows key ( ) and press the C

key.

+

•

Touchpad

: Swipe inward from the right edge of the touchpad.

Start

The Charms

The Charms let you search, share links and photos, connect
devices, and change settings. The Charms functions available may
differ between the

Start

screen and the desktop or applications.

Opening the Charms

To open the Charms, do one of the following:

•

Mouse

: Move the cursor to the upper- or lower-right edge of

the screen.

Start

Start

Windows

28

Learning about the Charms

Use the following Charms to control the computer:

Charm Description

Search

•

Search for applications, files, or
websites by entering keywords.

Share

•

Share various files with others.

Start

•

Return to the

Start

screen or open the

most recent application.

Devices

•

Connect devices, such as printers or
displays or sync files with a mobile
device.

Settings

•

Configure the computer, set application
options, or add accounts. See Settings
charm.

•

Touch screen

: Swipe inward from the right edge of the touch

screen.

Start Start

Windows

29

Settings charm

To configure the computer, open the Charms and then select the

Settings

charm → an option.

Option Description

Network

•

Connect the computer to a
network to use the Internet or
share files with other devices.

Volume

•

Adjust the volume level.

Brightness

•

Set the brightness of the screen.

Notifications

•

Set the interval at which an
application sends notices.

Power

•

Turn off the computer or select
power options.

Keyboard

•

Set a language to enter text.

Change PC
settings

•

Change more settings and
personalize the computer.

Windows

30

Closing an application

Running multiple applications at the same time can slow down
the performance of some applications or consume the battery
power fast. Close applications not in use to save battery power
and maintain performance.

1

Move the cursor to the top of the application screen until the
cursor changes to a hand shape.

2

Click and hold the hand shape and drag it to the bottom of
the screen.

Applications

Opening or closing applications

On the

Start

screen, select an application icon to open it.

•

Touchpad/Mouse

: Select at the lower-left edge of the

desktop to view all applications.

•

Touch screen

: Swipe upwards on the touch screen.

Windows

31

App tiles

Tile position

To change the position of an app tile on the

Start

screen, select

and hold the tile and then drag it to a new position.

Start

Opening recent applications

1

On the

Start

screen, place the cursor in the upper-left corner

of the screen until a small application image appears.
Swipe from the left edge of the touchpad or screen towards

the middle of the touchpad or screen to open the most recent
application.

2

Move the cursor down to display a list of recently used
applications.

3

Select an application to open it.
Right-click over an application in the list and click

Close

to exit

the application.

Windows

32

Naming a group

1

To open menu items, do one of the following:

•

Touch screen

: On the

Start

screen, swipe upwards from

the bottom edge of the touch screen.

•

Touchpad/Mouse

: On the

Start

screen, right-click any

area.

2

Select

Customize

.

3

Select

Name group

on each group.

4

Enter a name with the keyboard or the on-screen keyboard,
and then press the

Enter

key.

Editing tiles

1

To select a tile and then an option, do one of the following:

•

Touch screen

: Press and hold the tile to edit.

•

Touchpad/Mouse

: Right-click on the tile to edit.

2

Select an option.

•

Unpin from Start

: Delete the tile from the

Start

screen.

•

Resize

: Change the size of the tile.

Grouping tiles

To group tiles, select and hold a tile and drag it to an open space.
Then, drag other tiles to the new group.

Start

Windows

33

4

Drag the

Screen Split Bar

to change the screen split ratio.

Weather app

Screen Split Bar Store app

Example: If the Weather application and the Store application are
running at the same time

Using split screens

1

On the

Start

screen, select an application.

2

To enter the split mode, do one of the following:

•

Touch screen

: Put your finger on the top edge of the

screen, and swipe to the left or right.

•

Touchpad/Mouse

: Place the cursor at the top corner of the
screen. The cursor will change to a hand shape. Drag the
cursor to the left or right.

3

Arrange the position of each split screen as desired.

Windows

34

Using the camera application

Use the camera application provided by Windows to take photos
or videos or edit photos.

1

On the

Start

screen, select

Camera

( ).

2

Select to take photos or select to take videos.

Adding or removing an application on the
Start screen

1

To move to the applications screen, do one of the following:

•

Touch screen

: Swipe upwards on the

Start

screen.

•

Touchpad/Mouse

: Select

at the lower-left edge of the

Start

screen.

2

Touch and hold or right-click an application.
Menu items will appear at the bottom of the screen.

3

Select

Pin to start

( ) or

Unpin from Start

( ).

Example: When removing an application on the

Start

screen

Windows

35

Editing photos

1

Select a photo.

2

Swipe downward or upward from the edges of the screen.
Alternatively, right-click the photo.

3

Select

Edit

and edit the photo.

Camera etiquette

•

Do not take photos or videos of other people without
their permission.

•

Do not take photos or videos where prohibited.

•

Do not take photos or videos in places where doing so
may violate other people’s privacy.

Viewing photos or videos

To view photos or videos, do one of the following:

•

Touch screen

: Swipe from the left edge of the screen to the

right.

•

Mouse

: Click the arrow symbol on the left of the screen.

Or, on the

Start

screen, select

Photos

( ) → Camera Roll

.

Windows

36

Store

Purchase and download applications for the computer. Create a
Microsoft account to use this feature. See Microsoft account.

On the

Start

screen, select

Store

.

•

This feature may not be available depending on the
operating system.

•

Samsung cannot resolve problems with applications
installed from the Store. Contact customer support for
the application.

Microsoft account

Some Microsoft services, such as the

Store

, require a Microsoft
account. Create a Microsoft account to get the most from the
computer.

Before creating an account, the internet must be
connected.

1

Open the Charms and select the

Settings

charm →

Change

PC settings

.

2

Select

Accounts → Connect to a Microsoft account

, and
then follow the on-screen instructions to complete the
account setup.

•

If you already have an account, sign in with the Microsoft
account.

•

The registered Microsoft account on the computer cannot
be removed.

•

Select Switch to a Local account to sign in the computer
with a Windows account.

37

Basics

Touch screen

Only use fingers to use the touch screen.

Touch screen gestures

Swiping

•

To open the Charms, swipe from the right edge of the touch
screen to the middle.

•

To open the most-recently used application, swipe from the
left edge of the touch screen to the middle.

•

To bring up the app commands, swipe downwards from the
top edge of the touch screen or swipe upwards from the
bottom edge of the touch screen.

Start

Start

Start

Start

or

Basics

38

•

To close an application, swipe downward from the top edge
to the bottom edge of the touch screen.

•

To view all installed applications, swipe upwards on the

Start

screen.

•

To switch from the applications screen to the

Start

screen,

swipe downward on the applications screen.

Start

Basics

39

Double-tapping

To zoom in a part or double-click an item, double-tap on the
touch screen.

Tapping and holding

To perform the right-clicking function, tap and hold an item on
the touch screen.

•

To scroll up, down, left or right, swipe with two fingers on the
touch screen.

or

Tapping

To open an application, select a menu item, press an on-screen
button, or enter a character using the on-screen keyboard, tap it
with a finger on the touch screen.

Basics

40

Pinching

To zoom in, spread two fingers apart on a website, map, or image.
Pinch to zoom out.

Dragging

To move an icon, app tile, or preview to a new location, touch and
hold it, and then drag it to the target position on the touch screen.

Basics

41

•

Leaving the touch screen idle for extended periods
may result in afterimages (screen burn-in) or ghosting.
Turn off the touch screen when you do not use the
computer.

•

Touch the touch screen with clean and dry hands.
Remove the moisture from your hands and the touch
screen surface before use.

•

Avoid contacting the computer with a foreign
substance. Doing so may cause the touch screen to
malfunction.

•

Very light touches on the touch screen may not be
recognized.

•

On the touch screen, press over an item precisely.

•

The touch screen sensors are located at the edges of
the touch screen. Therefore, do not cover the edges of
the touch screen with protective covers or accessories.

•

Touch screen gestures are available for touch screen
models running Windows and work only with some
applications.

•

Do not apply a severe impact to the touch screen or
press it with a sharp object. Doing so may damage the
touch screen.

•

Do not allow the touch screen to come into contact
with other electrical devices. Electrostatic discharges
can cause the touch screen to malfunction.

•

Do not allow the touch screen to contact water. The
touch screen may malfunction in humid conditions or
when exposed to water.

•

Do not spray liquid cleansing solutions directly onto the
touch screen. The solution may enter the touch screen
or cause undesired operation. To clean the screen,
dampen a cloth with the solution and wipe the screen
gently. Do not use solutions or cloths that contain
abrasive materials, as they may damage the touch
screen.

•

Do not damage the edges of the touch screen. Doing so
may damage the touch screen.

Basics

42

1

On the desktop, open the Charms and then select the

Settings

charm →

Control Panel

→

Hardware and Sound

→

Tablet PC Settings

→

Calibrate...

.

Calibrating the screen

Calibrate the touch settings to make the screen sense accurately
when using a finger.

This feature may differ or may not be available depending
on the operating system.

Basics

43

Entering text

Use the virtual keyboard to enter text.

•

Text entry is not supported in some languages. To
enter text, change the input language to one of the
supported languages.

•

Enter text with the keyboard when using the computer
for a long time.

2

Select

Yes

when a pop-up appears.

3

Touch on the calibration screen.

•

appears sequentially from the upper-left to the lower-

right on the screen. Touch

each time it appears.

•

To return to the last calibration point, right-click or touch
and hold anywhere.

•

To close the calibration screen, press the

Esc

key.

4

When finishing calibrating and a pop-up appears, select

Yes

.

Basics

44

Number Description

•

Delete a preceding character.

•

Break to the next line.

•

Enter uppercase. For all caps, press and hold it.

•

Change the keyboard layout.

•

Move the cursor.

•

Enter a space.

•

Enter emoticons.

•

Enter numerals and punctuation marks.

Changing the keyboard layout

To change the keyboard layout, touch and select one of the
following:

•

: Simplified Qwerty keyboard.

•

: Split Qwerty keyboard for entering text with two hands.

•

: Standard Qwerty keyboard.

8

Basics

45

Copying and pasting

1

Touch and drag your finger across the text to select it.

2

Touch and hold the text to open the options pop-up.

3

Touch

Copy

or

Cut

.

4

Touch and hold a text input field and then touch

Paste

.

Entering uppercase

Touch before entering a character. For all caps, touch it twice.

Changing language keyboards

Add keyboards to enter text in other languages. Open the Charms
and select the

Settings

charm →

Change PC settings

→ Time

and language

→

Region and languages

→

Add a language

→

a language

→

Add

.

Handwriting

Touch → , write a word with a finger, and then touch

Insert

.

To view the handwriting help, touch

.

Handwriting is not supported in some languages.

Basics

46

•

Press the Fn Lock key. When the Fn Lock key LED turns on,
press a hot key.

→

When the

Fn Lock

key is on, hot keys are activated without

pressing the

Fn

key.

Using hot keys

To use keyboard hot keys, do one of the following:

•

Hold down the Fn key and press a hot key.

+

Keyboard

Enter text or access computer functions with the keyboard.

•

Images and available features may differ depending on the model and operating system.

•

The keyboard layout may differ depending on the country.

Basics

47

Key/Icon Description
F7

•

Volume Control: Adjust the volume level.

F8
F9

•

Keyboard backlight control: Adjust the
keyboard backlight brightness.

F10
F11

•

Silent mode: Reduce the fan noise.

F12

•

Airplane mode

: Turn a Wi-Fi network on or off.

Fn +

•

Right-click: Perform the right-click function.

•

Open the app commands of the selected
application on the

Start

screen.

If the hot keys do not work properly, install the

Settings

application.

Hot key functions

Key/Icon Description
F1

•

Settings

: Launch the

Settings

application.

F2

•

Screen brightness control: Adjust the
brightness level.

F3

F4

•

LCD/External monitor

: Switch between the
LCD and an external display device when an
external display device is connected to the
computer.

F5

•

Touchpad: Turn on or off the touchpad
function.

F6

•

Mute: Mute or unmute the audio.

Basics

48

Windows hot keys

Use hot keys to access functions conveniently in Windows.
Press the Windows key (

) or the Alt key, and a hot key

simultaneously.

Key Description

Windows key ( )

•

Switch to the

Start

screen or the

most recent application.

Windows key ( )+D

•

Switch to the desktop.

Windows key ( )+C

•

Open the Charms.

Windows key ( )+L

•

Lock the screen.

Windows key ( )+U

•

Open

Ease of Access Center

.

Windows key ( )+P

•

Opens the project menu (external
display connection) in the

Devices

charm.

Windows key ( )+X

•

Open advanced management tools.

Alt+F4

•

Close a running application.

•

To use this function, the

Fn Lock

key

must be turned off.

Basics

49

Clicking function

Tap the touchpad or press the left touchpad button.

or

Tap

Click

Double-clicking function

Double-tap the touchpad or press the left touchpad button twice.

or

Tap-tap

Click-click

Touchpad

Use the touchpad to move the cursor or select an item. The left
and right buttons of the touchpad act the same as the left and
right buttons of a mouse.

•

Use the touchpad only with fingers. The touchpad will
not recognize actions of other objects.

•

Images and the touchpad layout may differ depending
on the model.

Basic touchpad functions

Moving

To move the cursor, move a finger on the touchpad.

Basics

50

Gesture functions

Swiping

•

To open the Charms, swipe from the right edge of the
touchpad to the middle.

•

To open the most-recently used application, swipe from the
left edge of the touchpad to the middle.

Right-clicking function

To right-click an item, press the right touchpad button.

Click

Dragging function

To move an icon or an app tile to a desired location, press and hold
it and then drag it to the target position with the left touchpad
button pressed.

Basics

51

Pinching

To zoom in, spread two fingers apart on a website, map, or image.
Pinch to zoom out.

•

To scroll up, down, left or right, swipe with two fingers on the
touchpad.

or

Basics

52

Touchpad lock

Hold down the Fn key and press the F5 key. You can lock the
touchpad.

+

Turning the touchpad off automatically

When a USB mouse is connected to the computer, the computer
can turn the touchpad off automatically.

1

On the desktop, open the Charms and then select the

Settings

charm →

Control Panel

→

Hardware and Sound

→

Touchpad

.

2

Check the

Disable when external USB pointing device plug

in

box.

Configuring touchpad gestures

Configure touchpad gestures to use the touchpad more efficiently.
On the desktop, open the Charms and then select the

Settings

charm

→

Control Panel

→

Hardware and Sound

→

Touchpad

→

desired options.

To cancel touchpad gestures, deselect check boxes for the
corresponding options in the

Touchpad

window.

Some options in the touchpad settings may not be
available depending on the model.

Basics

53

Controlling with Charms

Open the Charms, select the

Settings

charm → , and drag the

slider.

•

The LCD screen is set to the brightest level
automatically when the AC adapter is connected. The
LCD screen gets dimmer automatically when the AC
adapter is disconnected to preserve battery power.

•

The computer has an automatic screen brightness
adjustment to extend the battery usage time. When
necessary, the screen brightness is gradually adjusted.
To turn off this function, right-click any area on the
desktop and set at Graphics Properties.

LCD brightness

Adjust the LCD brightness to reduce eye strain and save power.

Controlling with keyboard

•

To dim the LCD screen, hold down the Fn key and press the
F2 key.

+

•

To brighten the LCD screen, hold down the Fn key and press
the

F3

key.

+

Basics

54

Changing display mode

Set the optimal conditions for the screen, based on the activity.

1

On the

Start

screen, select .

2

Select

Settings

.

3

Select

Display

→

Display Color

→ an option.

•

Standard

: Appropriate for normal environments and

convenient for most situations.

•

Movie

: Appropriate for dark surroundings or when

watching a movie.

•

Movie (Bright)

: Adjusts colors and brightness for better

viewing, particularly for dark scenes in movies.

•

Dynamic

: Makes scenes more vivid and clear.

•

Reading mode

: Appropriate for reading documents.

•

No Effect

: Uses the display defaults.

Basics

55

•

To mute or unmute the volume, hold down the Fn key and
press the

F6

key.

+

Controlling with Charms

Open the Charms, select the

Settings

charm → , and drag the

slider.

Volume

Adjust the system volume or sound volume when playing music
or video.

Controlling with keyboard

•

To turn down the volume, hold down the Fn key and press the
F7

key.

+

•

To turn up the volume, hold down the Fn key and press the
F8

key.

+

Basics

56

Setup utility (BIOS)

Define a boot password, change the boot priority, or configure the
installed chipsets.

•

Incorrect settings may cause the system to malfunction
or crash.

•

The BIOS setup screens, menus, and items may appear
differently depending on the model and BIOS version.

•

BIOS setup functions are subject to upgrades.

Entering the BIOS screen

1

Turn on the computer.

2

Before the Samsung logo appears, press the F2 key several
times.

•

If the computer is password-protected, press the F2 key
several times before the password screen appears.

•

If the password screen or the Windows start screen
appears, restart the computer and try again.

SoundAlive

Use

SoundAlive

to optimize your audio experience. This feature
enhances sound elements by analyzing and adjusting sound
levels automatically.

This feature may not be available depending on the model
and operating system.

1

On the desktop, right-click on the taskbar and select

Playback devices

.

Alternatively, on the desktop, open the Charms and select the

Settings

charm →

Control Panel

→

Hardware and Sound

→

Sound

.

2

Right-click

Speakers

and select

Properties

→

SoundAlive

.

3

Select

Enable SoundAlive

→ an option → OK → OK.

Basics

57

Number Name

•

Setup menu

–

SysInfo

: View the basic specifications of

the computer.

–

Advanced

: Configure the chipsets and

additional functions.

–

Security

: Configure security functions.

–

Boot

: Configure peripherals and

boot-related settings.

•

The BIOS setup screen appears only in English.

•

When using a keyboard, only certain keys will control
the BIOS setup screen.

Learning the BIOS screen

The BIOS setup screen appears as shown below.

Aptio Setup Utility - Copy (C) 2012 American Megatrends, Inc.

System Date >

System Time >

SATA Port 1 SanDisk SSD U100 126GB

CPU Vender Intel(R)
CPU Type Core Core(TM) i5-3317U CPU
CPU Speed 1.70 GHz
CPU VT (VT-x) Supported

Total Memory 4096 MB

BIOS Version E00AAT.017.120804.dg
MICOM Version E00AAT.017

Number Name

•

Setup items

•

Setup tools

–

Help

: View the help for BIOS set up.

–

Default

: Return to default settings.

–

Restore

: Cancel changes.

–

Save

: Save settings.

–

Exit

: Exit BIOS setup.

•

Help

Basics

58

Boot password

Setting a password with the BIOS enhances protection against
viruses and hacking attacks.

•

Do not forget your password or expose it to others.

•

If you forget the

Supervisor Password

or

HDD

Password

, request assistance from the service center. In

this case, a service fee will be charged.

•

When you forget the

User Password

, disable the

Supervisor Password

, and the

User Password

is also

automatically disabled.

BIOS setup keys

Key Description

/

•

Change values.

/

•

Move to another menu.

Enter

•

Select an item or enter a sub-menu.

Space

•

Change the slide button.

Esc

•

Return to a higher level menu or to the

Exit

menu.

F1

•

View the setup help.

F3

•

Load the previous settings.

F9

•

Load the default settings.

F10

•

Save changes and exit the BIOS setup.

Basics

59

Setting a boot password

1

Turn on the computer.

2

Before the Samsung logo appears, press the F2 key several
times.

3

Access the

Security

menu.

4

Select a password type (

Supervisor Password, User

Password

, or

HDD Password

).

If you cannot select an item or the

HDD Password Frozen

message appears, restart the computer. Then, press the

F2

key
several times before the Samsung logo appears to enter the
BIOS setup screen.

5

Enter a password and select Ok.
The password can be up to 20 characters.

Setting passwords

There are three password settings available; Supervisor Password,
User Password, and HDD Password.

•

Supervisor Password

(low security level): This password is
required when turning on the computer or attempt to enter
the BIOS setup.

•

User Password

(low security level): This password is required
to enter the BIOS setup. This password will be deactivated
automatically if the Supervisor Password is disabled.

•

HDD Password

(high security level): This password is required
to access the hard disk drive (HDD) from another computer.
This password may not be supported, depending on the
model.

Basics

60

Removing a password

1

Turn on the computer.

2

Before the Samsung logo appears, press the F2 key several
times.

3

Access the

Security

menu.

4

Select a password type (

Supervisor Password, User

Password

, or

HDD Password

).

5

Enter the current password and select Ok.

6

Without entering any characters, select Ok → Ok.

For some models, to cancel the password, select

Cancel

in

the Setup Notice window.

6

Enter the password again to confirm it and select Ok.

7

Select

Save

→

Yes

to save and restart.

•

To enable the

Password on boot

option, set a

Supervisor Password

and enter the password when

starting up the computer.

•

To change the

HDD Password

after setting it, restart

the computer.

•

For some models, when the password entered message
appears in the Setup Notice window, select

Ok

to

complete the setup.

Basics

61

Boot priority

Change the boot priority from the BIOS setup.

1

Turn on the computer.

2

Before the Samsung logo appears, press the F2 key several
times.

3

Access the

Boot

menu.

4

Select

Boot Device Priority

.

5

Click an option menu to open the list.

6

Select an option.

7

Select

Save

→ Yes to save and restart.

Select

Exit

→ Yes to restart without saving the changes.

To boot to DOS when using a USB device, enter the BIOS
setup, select the

Boot

menu, and set the

Fast BIOS Mode

item to

Off

.

62

Network & Internet

Wired LAN

To access the Internet at home, set up an account with an Internet
service provider (ISP). To purchase Internet service and a modem,
contact a local ISP.

•

Some features or procedures may differ depending on
the model.

•

These descriptions are written for Windows 8.1, so some
figures and descriptions may differ from your operating
system. Since the procedures for other Windows
operating systems are similar, use the computer
referring to these descriptions.

Wired LAN

1

Connect a LAN adapter to the wired LAN port of the
computer.

2

Connect the LAN cable to the LAN adapter.

Network & Internet

63

5

Select

Internet Protocol Version 4 (TCP/IPv4)

from the list of

network settings

→

Properties

.

•

The Network Component name may differ depending on
the operating system Installed.

•

To add a network item such as a client, service, or protocol,
select

Install

under the list of network items.

3

On the desktop, open the Charms and select the

Settings

charm

→

Control Panel

→

Network and Internet

→

Network and Sharing Center

→

Change adapter settings

.

4

Right-click

Ethernet

and select

Properties

.

The LAN device name may differ depending on the
computer’s network device.

Network & Internet

64

Wake on LAN (WOL) feature

Activate the system remotely from sleep mode when a signal,
such as a ping or magic packet command, is received via a wired
LAN.

1

On the desktop, open the Charms and select the

Settings

charm

→

Control Panel

→

Network and Internet

→

Network and Sharing Center

→

Change adapter settings

.

2

Right-click

Ethernet

and select

Properties

.

3

Select

Configure…

→

Power Management

→

Allow this

device to wake the computer

→ OK.

4

Restart the computer.

•

If the computer wakes up from sleep mode inadvertently,
disable the Wake on LAN feature.

•

This feature may not work while using other power saving
features. To disable other sleep functions, select the

Settings

charm →

Control Panel

→

Hardware and Sound

and then set

Power Options

.

6

Configure the IP settings.

•

When using DHCP, select

Obtain an IP address

automatically

.

•

When not using DHCP, contact the network administrator
for the IP address. To use a static IP address, select

Use the

following IP address

and set the IP address manually.

7

Select OK to save the settings.

Network & Internet

65

Wireless LAN

Connect the computer to a wireless network to use the Internet.

The descriptions below are for computer models with
a Wireless LAN card or device. A Wireless LAN device is
optional. The pictures in this manual may differ from the
actual product depending on the wireless LAN device
model.

About Access Point (AP)

An Access Point (AP) is a network device that bridges wired
and wireless LANs and corresponds to a wireless hub in a wired
network. Multiple devices can be connected to an AP.

•

When connected to a 100Mbps/1Gbps wired LAN , a
message appears informing the user of connection to
a 10Mbps/100Mbps wired LAN when the computer
wakes from sleep mode. This happens because
restoring the network takes about 3 seconds. When the
network is restored, the computer will be connected to
the 100Mbps/1Gbps LAN.

•

When the system is running on battery power, it may
take a few seconds for the connection to be established
when connecting a LAN cable. This is the result of
power saving features designed to reduce battery
consumption.

•

When the system is running on battery power, the
speed of a wired LAN is decreased automatically
to reduce battery consumption. In this case, a
1Gbps/100Mbps LAN would function at the speed of a
100Mbps/10Mbps connection.

Network & Internet

66

2

Select a network from the list of detected wireless networks

→

Connect automatically

→

Connect

.

Networks

Connect automatically

Connect

Airplane mode

Off

3

Enter a password, if necessary, and select

Next

.

Once the computer has been connected to a wireless
network, it will attempt to connect to it automatically when
it is available. For the network key, please ask the network
administrator.

Wi-Fi networks

1

Open the Charms and then select

Settings

charm → .

Networks

Wi-Fi

On

AP List

Airplane mode

Off

Wi-Fi

On

Network & Internet

67

Mobile broadband
(Wireless WAN, optional)

A wireless wide area network (WWAN) is a mobile broadband
network that is available in mobile phone service areas.

•

The descriptions below are for computer models with
mobile broadband devices. A mobile broadband device
is optional.

•

Contact the Samsung Service Center to receive service
for computer models with mobile broadband devices.

•

Depending on the version of the operating system,
some functions may not be provided or different
functions may be provided.

•

The pictures in this manual may differ from the actual
product depending on your WWAN device model.

•

Contact your service provider for inquiries about mobile
broadband services.

Airplane mode

Airplane mode disables all wireless functions on the computer.
Only non-network services are available in Airplane mode.

To turn on Airplane mode, hold down the Fn key and press the
F12 key.

•

This computer uses a non-harmonized frequency and
is intended for use in all European countries. The WLAN
can be operated in the EU without restriction indoors,
but cannot be operated outdoors.

•

Turn off the WLAN feature when not in use to save
battery power.

Network & Internet

68

1

Open the Charms and then select

Settings

charm → .

Networks

Mobile broadband

Wi-Fi

Airplane mode

Off

If there are no available network service providers
listed under

Mobile broadband

, turn off the computer,
and insert the SIM card correctly, and then turn on the
computer.

2

Select a carrier name →

Connect

.

Selecting

Connect

overseas will automatically start

roaming. In this case, a service fee will be charged.

3

If the

Profile

settings screen appears, follow the on-screen

instructions to enter the required information.
When the connection is made,

Connected

appears beside the

network name and Internet access is available.

•

You must subscribe first to use mobile broadband
services. To learn more, open the Charms and select
the

Settings

charm →

Change PC settings

→

View

mobile broadband hardware information

under

Wireless

. You can view the IMEI, phone number, and
SIM ICC ID information. The carrier serial number can be
found on the bottom of the computer (corresponding
models only).

•

Set a SIM card password for security. Open the Charms
and select the

Settings

charm →

Network

, and then

touch and hold

Mobile broadband provider

. Select

View connection properties

→

Security

to set the

password.

69

Applications

Using applications

Applications include the software that make up the
operating system. Windows provides basic applications for
frequently-performed tasks.

•

Some applications are available only in Windows 8.1
desktop mode.

•

Images and features may differ depending on the
model and the application version.

•

Third-party software related services

For descriptions about and service requests for
third-party applications, please contact the relevant
manufacturer. Some troubleshooting actions in
response to service requests may not work depending
on the application manufacturer.

•

Applications that are provided by Samsung can be
installed from

SW Update

.

•

Some applications may not be supported depending
on the model.

Applications

70

Menu Description
General

•

Set general settings.

Power Management

•

Set power related settings.

Network

•

Set network functions and settings.

Display

•

Set the screen brightness and color.

Sound

•

Set sound functions and settings.

Input

•

Set input functions and settings.

Settings

Settings

, a Samsung integrated settings application, offers various

settings functions.

Images and features may differ depending on the model
and the application version.

1

On the

Start

screen, click at the lower-left edge, and select

Settings

.

2

Select an option to configure the corresponding function.

Applications

71

2

Read and agree to the User Agreement.
This step appears only when the application runs for the first

time.

3

Select

Install & Update

.

4

Select items to update → OK.

Software Update

Install and update Samsung applications and drivers on the
computer easily and conveniently. This application enables the
user to search for or download the BIOS, drivers, and applications
over the Internet. Keep the computer performing better and more
stably with

SW Update

.

•

To check for available updates, the computer must be
connected to the Internet.

•

Only applications that have been installed with this
application can be updated.

•

Images and features may differ depending on the
model and the application version.

1

On the

Start

screen, click at the lower-left edge, and select

SW Update

.

Applications

72

1

On the

Start

screen, click at the lower-left edge, and select

Support Center

.

2

Select

Resolve

to correct the problems.

Support Center

Diagnose the performance, security, and status of the computer
and fix any problems it may have. Additionally, access the FAQ and
search features to find solutions for the problems.

•

The

Support Center

application may not be provided

or may be a different version depending on the model.

•

Images and features may differ depending on the
model and the application version.

Applications

73

Samsung Kies

Samsung Kies

is an application to transfer music, contacts, and
photos, or sync files between a Samsung mobile device and a
Samsung computer. This application also enables the user to
update the firmware of the connected mobile device to keep it
up-to-date.

On the

Start

screen, click at the lower-left edge, and select

Samsung Kies

.

•

Images and features may differ depending on the
model and the application version.

•

Refer to the application help for more information.

S Player+

Play videos and music in various file formats. Search for and view
videos online.

On the

Start

screen, select

S Player+

.

•

Images and features may differ depending on the
model and the application version.

•

Third-party software related services
For descriptions about and service requests for
third-party applications, please contact the relevant
manufacturer. Some troubleshooting actions in
response to service requests may not work depending
on the application manufacturer.

•

Some file formats may not be supported.

•

Some files may not play properly, depending on how
they are encoded.

Applications

74

SideSync

SideSync

allows the user to control a Samsung mobile device

from a Samsung computer or share files between them.
Use a computer’s keyboard or mouse from a mobile device.
On the

Start

screen, click at the lower-left edge, and select

SideSync

.

Refer to the application help for more information.

HomeSync Lite

HomeSync Lite

enables the user to use the computer as cloud
storage and access it via a Samsung mobile device. Set folders
to share, and view and manage the shared folders anywhere
anytime.

On the

Start

screen, select

HomeSync Lite

.

Refer to the application help for more information.

Applications

75

Configuring the security solution

To use the TPM security solution, initialize the TPM chip in the BIOS
Setup, initialize the TPM solution, and then register a user. To use
the TPM function, complete the following steps.

Step 1: Initializing the TPM chip

When using the TPM solution for the first time or registering a user
again, initialize the TPM chip.

•

Initializing the TPM chip deletes all authentication data
on the chip.

•

If the TPM chip is initialized after the security solution is
configured, decrypting any existing folders or files that
have been encrypted by the security solution may not
be possible. Failure to do so may lead to inaccessibility
to the folder and files after initialization.

1

Turn on the computer.

2

Before the Samsung logo appears, press the F2 key several
times.

3

Access the

Security

menu.

TPM security solution (optional)

Protect the user’s personal information by saving user
authentication data on a Trusted Platform Module (TPM) chip
installed in the computer. The Trusted Platform Module checks
the system integrity and authenticates third-party users who
would like to access the security features, while remaining under
complete control of its primary user.

•

Images and features may differ depending on the
model and the application version.

•

Refer to the security solution help for more information.

•

This function is only supported for models with TPM
(security chip).

Applications

76

9

Before the Samsung logo appears, press the F2 key several
times.

10

On the BIOS setup screen, access the

Security

menu.

11

Select

TPM Configuration

.

12

Set

TPM State

to

Enable and Activate

.

13

Select

Save

.

The computer restarts.

14

When the system reboots, press the corresponding keys by
following the on-screen instructions.

15

Select

Save

.

The computer restarts.

4

Select

TPM Configuration

.

5

Set

TPM Device

to

Enabled

.

6

Set

TPM State

to

Clear

.

7

Select

Save

.

The computer restarts.

8

When the system reboots, press the corresponding keys by
following the on-screen instructions.

Applications

77

Step 3: Registering a user

Register a user according to the procedures below.

1

On the

Start

screen, click at the lower-left edge.

2

Select

Manage Security Platform

→

User Settings

.

3

When the initialization wizard appears, select an initialization
method

→

a drive →

Next

.

•

Back up the emergency recovery file to an external
storage device according to the instructions of the
initialization wizard to use the TPM security device more
safely.

•

If

Not initialized

pop-up message appears, select

Yes

.

Step 2: Installing the TPM solution

Install the TPM solution according to the procedures below.

This solution is provided only for models with Recovery
and the TPM solution.

1

Run

Recovery

and select

System Software

.

2

Select

System Software Installation

.

3

Select

TPM Host SW

→

Install Now

.

The

SW Update

application will be launched.

If the system software media is supplied with the product,
install the application by using the system software media
(only when supplied.)

4

After the installation, select OK.
The computer restarts.

Applications

78

4

When the security platform screen appears, select

Next

.

5

Select a security platform feature and set a user password.

6

Follow the on-screen instructions to complete the registration.
To use the virtual drive feature, select

Security Platform

Features

and then select

Personal Secure Drive (PSD)

.

Applications

79

2

Select a security type → OK.

Encrypting folders and files

Encrypt folders and files with the Encrypt Files System (EFS). EFS is
available for the following operating systems:

•

Windows 7 Professional / Windows 7 Enterprise /
Windows 7 Ultimate

•

Windows 8 Pro / Windows 8 Enterprise

•

Windows 8.1

1

Right-click a folder or file and then select

Encrypt

.

Applications

80

Opening encrypted folders and files

1

Double-click an encrypted folder or a file.

2

Enter the basic user password on the user account control
window and select

OK

.

3

The color of the encrypted folder or name of the encrypted
file changes to green.

Applications

81

Using the virtual drive (Personal Secure
Drive)

The virtual drive is a space to save and manage confidential data.
In the created virtual drive (PSD), it is possible to create files and
folders as with a normal drive and to use confidential data saved
on another drive by copying the data to the virtual drive (PSD).

To use the virtual drive, select

Personal Secure Drive (PSD)

when

registering the security solution, and then load the virtual drive.

To load a virtual drive,

1

On the taskbar, right-click and select

Personal Secure

Drive

→

Load…

.

Decrypting folders and files

1

Right-click an encrypted folder or file and then select

Decrypt

.

2

When the User Account Control window appears, select

Continue

.

3

Enter a password and select OK.

Applications

82

When the virtual drive (PSD) does not appear

The virtual drive (PSD) is available only when the Personal Secure
Drive (PSD) option is selected during the program registration.
Complete the following steps to select the Personal Secure Device
option from the user settings.

1

On the

Start

screen, click at the lower-left edge.

2

Select

Manage Security Platform

→

User Settings

.

3

Select

Configure…

under

Security Platform Features

.

4

When the initialization wizard appears, select

Personal Secure

Drive (PSD)

→

Next

.

5

Enter the user password.

6

Follow the on-screen instructions to complete the
configuration.

2

Enter a password and click OK.

•

The virtual drive (Personal Secure Drive) is created.

•

Note that when copying confidential data to the Personal
Security Drive, the original data files are not encrypted.

Applications

83

Step 1: Deleting a virtual drive

If a virtual drive has been created, delete the virtual drive before
deleting the existing authentication information saved on the TPM
chip.

1

On the taskbar, right-click and select

Personal Secure

Drive

→

Create/Manage...

.

2

Select

Next

.

3

Enter the current password and select

Next

.

4

Select

Delete selected PSD

→

Next

.

5

Select a deletion type and select

Next

.

6

Select

Next

→

Finish

.

The virtual drive is deleted.

Registering a new user to the security
solution

To register an existing user, delete the existing authentication
information saved on the TPM chip, and then clear the TPM chip.

Register the user in the following order.

Applications

84

7

Select

View

→

Options

→

View

→

Hidden files and folders

.

8

Select the

Show hidden files, folders, and drives

option and

select

OK

.

9

Open the

Computer

window and select

Local disk (C:)

→

ProgramData

.

10

Delete the

Infineon

folder.

The security solution is deleted.

Step 3: Configuring the security solution (TPM)

To use the TPM security solution, see Configuring the security
solution.

Step 2: Deleting authentication information

To delete the existing authentication information, uninstall the
TPM security solution and delete the solution data.

1

On the desktop, open the Charms and select the

Settings

charm.

2

Select

Control Panel

→

Programs

→

Uninstall a program

.

3

Right-click

Infineon TPM Professional Package

→

Uninstall

.

4

If the message window appears, select

Yes

.

5

If the

Infineon Security Platform

message appears, select No.

6

On the taskbar, select File Explorer ( ).

85

External devices

External CD/DVD drive

This computer supports external CD/DVD drives with USB
interfaces (optional). Check if the interface type of the external
CD-ROM drive is a USB type.

Connecting the drive

Connect the drive to the USB port of the computer.

Inserting and ejecting a CD or DVD

1

Press the Eject button to open the tray.

Number Description

•

Emergency aperture

•

Eject button

•

Status indicator light

2

Insert a CD or DVD.

3

Push the tray inward until it clicks.
The status indicator turns on.

External devices

86

•

Do not insert warped, cracked, or heavily scratched
disks. Doing so can damage the drive.

•

Do not eject disks while the status indicator light is on.

•

Your external drive may differ from the images used in
this manual.

•

If the drive will not open when the power is off, insert
the end of a paper clip (

) into the emergency

aperture to open the tray manually.

•

When cleaning a CD or DVD, wipe it with a soft cloth
from the inside edge towards the outside edge.

•

Reading and writing speeds may differ depending on
the condition and type of media.

•

A CD or DVD that is not in the shape of a circle is not
recommended.

External devices

87

•

Some memory cards may not be fully compatible with
the computer. Using an incompatible card may damage
the computer or the memory card, or corrupt the data
stored in it.

•

Use caution to insert the memory card in the indicated
direction.

•

Store the card separately to prevent losing the card
when moving the computer.

•

Memory card speeds vary.

Memory card

Use a memory card to transfer data to other devices, such as
digital cameras or MP3 players. Memory cards are sold separately.
Purchase a memory card with the necessary capacity for the
requirement.

This computer supports the following types of memory cards.

Abbreviation Description
SD

•

Secure Digital

mini SD

•

mini Secure Digital

micro SD

•

micro Secure Digital

SDHC

•

Secure Digital High Capacity

mini SDHC

•

mini Secure Digital High Capacity

micro SDHC

•

micro Secure Digital High Capacity

SDXC

•

Secure Digital eXtended Capacity

micro SDXC

•

micro Secure Digital eXtended Capacity

To use a mini or micro card, insert the card into an adapter before
inserting it into the memory card slot.

External devices

88

3

Select the pop-up message to open the memory card folder.
If a pop-up message appears, click the corresponding window

→

Continue without scanning

.

4

Select

Open folder to view files

.

5

Save, move, or delete data on the memory card.
The memory card folder opens only on the desktop.

Removing a memory card

Grasp the end of the card and pull it out of the slot.

Inserting a memory card

1

If a dummy card is inserted in the memory card slot, remove it.

2

Insert a memory card into the memory card slot in the
indicated direction.

External devices

89

•

To use a memory card to exchange data with a digital
device, such as a digital camera, formatting the data
with the digital device is recommended.

•

When trying to use a formatted memory card in
another digital device, format the memory card again in
the device.

•

Inserting and removing a memory card repeatedly may
damage the memory card.

•

Secure Digital Input Output (SDIO) is not supported.

•

If the write-protect tab is in the locked position, you
cannot format, write, or delete data on the card.

Formatting a memory card

Format the memory card to remove all data or before using it for
the first time.

Formatting a memory card deletes all data saved on
the card. If necessary, back up important data before
formatting the card.

1

On the taskbar, select File Explorer ( ).

2

Right-click the memory card drive, and then select

Format

.

3

Select

Start

.

External devices

90

Connecting to a display

1

Connect the VGA cable or micro HDMI cable to the
corresponding port of the computer.

When using a VGA cable, connect the VGA adapter to the
computer first.

A VGA adaptor is an optional item and may not be
provided for some models.

External display

Connecting the computer to an external display device can be
useful for presentations or when watching a movie. The cables
required to connect an external display are sold separately. The
computer supports either VGA or micro HDMI cables.

VGA cable Micro HDMI cable

•

Check the available ports on the display device to
ensure that it is compatible with the computer.

•

If both types of ports are available, the micro HDMI port
is recommended for better audio and video quality.

•

An external display is not supported when using DOS or
the Command Prompt window.

•

Simultaneous output to all three (LCD + CRT + HDMI) is
not supported depending on the model.

External devices

91

3

Connect the power cord to the external display.

4

Turn on the display and change its display mode to one that
supports an external input.

5

On the computer, open the Charms and select the

Devices

charm

→

Project → Second screen

.

6

Select a mode.

•

PC screen only

: Show the interface on the computer

monitor only.

•

Duplicate

: Show the interface on both the computer

and the external display.

•

Extend

: Extend the screen to the external display.

•

Second screen only

: Show the interface only on the

external display.

Alternatively, on the desktop, open the Charms and select
the

Settings

charm →

Control Panel

→

Appearance and

Personalization

→

Display

→

Change display settings

→

Display

→ an option. For more information, refer to OS

help.

2

Connect the other end of the cable to the D-SUB port or HDMI
port of the external display.

If the display has several HDMI ports, connect the cable to the
DVI IN port.

<When using a VGA cable>

Monitor port

VGA adapter

D-SUB port

<When using a Micro HDMI cable>

Micro HDMI port

HDMI port

External devices

92

Slim security slot

Secure the computer to an object by connecting the security
lock (optional) to the security slot. The security slot is designed
for Samsung Security Locks only, which are sold separately. Other
security locks will not fit in the slot.

Loop the Samsung Security Lock around a secure object and
connect it to the security slot on the computer.

1

2

93

Troubleshooting

Recover/Backup

When a problem occurs with the computer, it is possible to easily
recover the computer back to the factory default settings by using
the

Recovery

application (Recover/Backup). It is also possible
to recover the computer to a previously backed up point. Back
up important data regularly before a problem occurs with the
computer.

•

The

Recovery

application may not be provided in
models with less than 64 GB of memory. For models
with less than 64 GB of memory, recover the computer
to the factory default settings by reinstalling Windows.

•

Some functions may differ or may be unavailable,
depending on the version. Refer to the application’s
help for more information.

•

Run the

Recovery

application with administrator

privileges.

•

CD/DVD drives are not supported by the

Recovery

application.

•

Recovering the computer erases the data or
applications saved after a backup point. Therefore, back
up important data regularly before a problem occurs
with the computer.

Troubleshooting

94

2

Select

Recover

.

Recovering to factory default

Recover the computer to factory default settings. If necessary,
back up important data to an external storage device before
restoring the system. See Backing up the current system.

1

When the computer starts Windows

: On the

Start

screen,

click

at the lower-left edge, and select

Recovery

.

When the computer does not start Windows

: Turn on the

computer and press the

F4

key several times before the

Samsung logo appears.

Troubleshooting

95

Backing up the current system

Back up important data to an alternate internal drive or an
external storage device regularly to prevent data loss.

1

When backing up to an external storage device, connect the
device to the computer.

2

On the initial Recovery screen, select

Backup

.

3

Select the first point →

Recover

.

Factory

default

point

Set

Maintain user data

to ON to recover the computer

while maintaining the current user data.

4

Follow the on-screen instructions to complete the recovery.

Troubleshooting

96

Recovering after a backup

Select a backup point saved on an alternate internal drive or an
external storage device to recover the computer to the point.

1

When backing up to an external storage device, connect the
device to the computer.

2

On the

Start

screen, click at the lower-left edge, and select

Recovery

.

3

Select

Recover

.

3

Select a drive under

Stored drive

→

Backup

.

•

When backing up to an external storage device, connect
the device to the computer and then select the external
drive.

•

CD/DVD drive cannot be selected.

4

Follow the on-screen instructions to complete the backup.

Troubleshooting

97

Copying the hard drive
(making a disk image)

To replace the hard drive, move the data to the new drive by
making a disk image. The new drive must be large enough to hold
the data from the current drive.

Purchase an external hard drive connector separately to connect
the new drive to the computer.

1

Connect the new drive to the computer with an external hard
drive connector.

2

On the

Start

screen, click at the lower-left edge, and select

Recovery

.

3

Select

Disk copy

.

4

Select a point to recover →

Recover

.

•

Select one of your backup points.

•

If a backup data is stored on an internal drive, select

→

the drive.

Backup

point

5

Follow the on-screen instructions to complete the restoration.

Troubleshooting

98

5

After the data is saved to another drive, open the cover at the
bottom of the computer and replace the existing drive with
the new one.

If the cover is difficult to open, contact the Samsung Service
Center to request assistance. You will be charged for this
service.

4

Select an option under

Disk recovery point

→

Disk copy.

The data on the current hard disk is copied to the new hard
disk.

Troubleshooting

99

5

Follow the on-screen instructions to complete creating the
disk image.

6

Disconnect the external storage device and store it in a safe
place.

To recover the computer to the factory default settings with
the factory image, connect the external storage device. Start
the

Recovery

application and select the upper-left

Recover

→

factory default point → the lower-right

Recover

.

Making a disk image of factory default
settings

Create a factory disk image to simplify the restoring process.

1

Connect an external storage device.

2

On the

Start

screen, click at the lower-left edge, and select

Recovery

.

3

Select

Factory image

.

4

Select an external drive →

Run

.

Troubleshooting

100

Q&A

When experiencing problems with the computer, try these
solutions.

Windows

Where is the Shut down button?

Touch screen:

•

Open the Charms and select the

Settings

charm →

Power

→

Shut down

.

•

Touch and hold the Start button, and then select

Shut down

or sign out

→

Shut down

.

Mouse:

•

Open the Charms and select the

Settings

charm →

Power

→

Shut down

.

•

Right-click the Start button, and then click

Shut down or sign

out

→

Shut down

.

Windows recovery function

If the

Recovery

application is not supported by the computer,
recover system to factory default settings using the recovery
function of Windows.

Reinstalling Windows will erase all data saved on the
computer. Back up application and personal data to an
external storage device before reinstalling Windows.

1

Open the Charms and select the

Settings

charm →

Change

PC settings

→

Update and recovery → Recovery

.

2

Select

Get Started

under

Remove everything and reinstall

Windows.

Select

Get Started under Refresh your PC without affecting

your files

to recover the computer while keeping photos,

videos, music files, and documents.

3

Follow the on-screen instructions to proceed with the
reinstallation.

After a recovery, on the

Start

screen, click at the lower-

left edge, and select

SW Update

to install the necessary

Samsung applications.