Samsung ND028QHXEB, ND071QHXEA, ND036QHXEB User Manual
02_ features
For easy future reference write the model and serial number
down. You will find your model number on the right side of
the air conditioner.
Model #
Serial #
features of your new
air conditioner
• Cool Summer Offer
On those hot sweltering summer days and long restless nights, there is no better escape
from the heat than the cool comforts of home. Your new air conditioner brings an end to
exhausting hot summer days and lets you rest. This summer, beat the heat with your own
air conditioner.
• Cost Efficient System
Your new air conditioner not only provides maximum cooling power in the summer, but can
also be an efficient heating method in the winter with the advanced “Heat pump” system.
This technology is up to 300% more efficient than electrical heating, so you can further
reduce its running cost. Now, meet year-round needs with one air conditioner.
• A Look for Everywhere
The elegant and harmonious design gives priority to the esthetics of your space and
complements any of your existing interior décor. With its soft color and rounded-edge shape,
the new air conditioner adds class to any room. Enjoy what your air conditioner offers both
functionally and esthetically.
• function
mode allows you to set a comfortable sleep temperature while saving energy and
having sound sleep.
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safety information _03
ENGLISH
safety information
To prevent electric shock, disconnect the power before servicing, cleaning, and installing the air conditioner.
SAFETY INFORMATION
Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to
safely and efficiently operate the extensive features and functions of your new appliance.
Because the following operating instructions cover various models, the characteristics of your air
conditioner may differ slightly from those described in this manual. If you have any questions, call your
nearest contact center or find help and information online at www.samsung.com.
Important safety symbols and precautions:
WARNING
Hazards or unsafe practices that may result in severe personal injury or
death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or
property damage.
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal injury when
using your air conditioner, follow these basic safety precautions:
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions carefully.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the contact center for help.
Note.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
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04_ safety information
safety information
SEVERE WARNING SIGNS
Do not place the air conditioner near hazardous substances or equipment
that releases free flames to avoid fire, explosions or injuries.
• Potential risk of fire hazard or explosion.
Do not install the outdoor unit at an unstable place or elevated surface where
there is potential risk of falling.
• If the outdoor unit falls, it may cause personal injury or loss of property.
Failure or damage may occur if any changes or modification that is not
stated in the installation manual was performed. In this case, user will be
responsible for the repair expenses.
Install the air conditioner away from direct exposure to sunlight, heating
apparatus, and humid places.
• Hang curtains on windows to boost cooling efficiency and to avoid the risk of electric
shock.
Do not cut the power plug and connect to a different power cable.
Do not yank the power cable and touch the power plug with hands.
• Potential risk of fire or electric shock.
Never use a damaged or dusted power plug, power cable, or loosened power
receptacle.
• Potential risk of fire or electric shock.
Install an exclusive circuit breaker and short-circuit breaker for the air
conditioner.
• Potential risk of electric shock or fire.
Do not insert anything such as fingers or branches into the air conditioner
vents while the air conditioner is running.
• Keep the children away from the air conditioner to prevent them from putting their finger
on the air conditioner. Potential risk of personal injury.
Ensure no water gets into the air conditioner.
• Potential risk or electric shock.
• If the water gets into the air conditioner, stop and unplug the power source immediately.
Turn off the air conditioner using the provided remote control or control
accessory (if provided). Do not unplug to turn off the unit (unless there is an
immediate danger).
Do not run the air conditioner for an extended period of time in a room with
the door closed or with babies, elderly or disabled people.
• Open the door or windows to ventilate your room at least once an hour to prevent oxygen
shortage.
The air conditioner is composed of moving parts. Keep children away from
the unit to avoid physical injury.
WARNING
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safety information _05
ENGLISH
Make sure that children take precautions against access to the air
conditioner and they do not play with the unit.
Do not clean the interior of air conditioner on your own.
• You may damage the parts which can cause electric shock or fire.
• Consult contact center for cleaning the interior of the air conditioner.
Do not connect the air conditioner with heating apparatus or attempt to
disassemble, remodel or repair it yourself.
• Potential risk of malfunction, electric shock or fire. If repairs are needed, consult the
contact center.
Consult the place of purchase or contact center to install, reinstall or
disassemble the air conditioner.
• Improper installation carries a risk of unit malfunction, water leakage, electric shock or fire.
• If installing in specialty areas, such as a factory complex or saline coastal area, consult
the place of purchase or contact center for specific installation details.
• The units must be installed according to distances declared, in order to permit
accessibility from each side, either to guarantee correct operation of maintenance or
repairing products. The unit’s parts must be reachable and removable completely under
safety condition (for people or things).
Consult a dealer regarding the appropriate measures to prevent the allowable
concentration from being exceeded.
• If the refrigerant leaks, and cause the concentration limit to be exceeded, hazards due to
lack of oxygen in the room may result.
If the indoor unit gets wet, turn the power off immediately and call your
nearest contact center.
• Potential risk of fire or electric shock.
Always make sure that the power supply is compliant with current safety
standards. Always install the air conditioner in compliance with current local
safety standards.
Verify that the voltage and frequency of the power supply comply with
the specifications and that the installed power is sufficient to ensure the
operation of any other domestic appliance connected to the same electric
lines.
Use a rated circuit breaker only.
• Never use steel wires or copper wires as a circuit breaker. It may cause fire or unit
malfunctions.
Do not put undue stress or place heavy object on the power cable.
Do not bend the power cable excessively.
• Potential risk of fire or electric shock.
To protect the product from water and possible shock, you should keep the
power cable and the connection cord of the indoor and outdoor units in the
protection tube.
When opening or closing the front panel, use a stable stool and watch your
steps carefully.
Disconnect the air conditioner from power supply before it is repaired or
disassembled.
Clean the air conditioner after the inner fan stops operating.
• Potential risk of injury or electric shock.
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06_ safety information
safety information
SEVERE WARNING SIGNS (CONT’D)
Use a receptacle that has a ground terminal. The receptacle must be used
exclusively for the air conditioner.
• Improper electrical grounding may cause electric shock or fire.
Be sure to ground the unit. Do not connect the ground wire to gas or water
pipes, lighting rods, or telephone grounding lines.
• If the unit is not properly grounded, electric shock may result.
If you smell burning plastic, hear strange sounds, or see smoke coming from
the unit, unplug the air conditioner immediately and call a contact center.
• Potential risk of fire or electric shock.
CAUTION SIGNS
Do not block or place items in front of the air conditioner. Do not step, hang
onto, or place heavy items on the air conditioner.
• Potential risk of personal injury.
If failure or damage occurs on the conditions of improper use not followed by
the installation manual, there will be an extra labor charge for installing and
construction.
• Potential risk of malfunction, electric shock or fire if repairs or installations are attempted
by a non-qualified service technician.
Do not spray flammable gases such as insecticide near the air conditioner.
• Potential risk of electric shock, fire or unit malfunction.
Do not open the front grille during operation.
• Potential risk of electric shock or unit malfunction.
Cool air should not flow directly towards people, pets, and plants.
• It is harmful to your health, pets, and plants.
Do not drink drain water coming out of the air conditioner.
• Potential risk of health hazard.
Do not allow children to climb on the air conditioner.
Do not use the air conditioner as a cooling precision instrument for food,
pets, plants, cosmetics or machinery.
Do not pull or give excessive shock to the air conditioner.
• Potential risk of fire, or unit malfunction and there are risk of personal injury because unit
may fall down.
Do not spray water directly on the air conditioner or use benzene, thinner or
alcohol to clean the surface of the unit.
• Potential risk of electric shock or fire.
• Potential risk of damage to the air conditioner.
Do not place any objects, especially containers with liquid.
WARNING
CAUTION
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safety information _07
ENGLISH
Do not touch the pipe connected to the air conditioner.
Install the indoor unit away from lighting apparatus using the ballast.
• If you use the wireless remote control, reception error may occur due to the ballast of the
lighting apparatus.
Install the outdoor unit where operating noise and vibration will not disturb
your neighbor and in a well-ventilated area with no obstacle.
• Potential risk of malfunction.
• Operating noise may disturb your neighbor.
Make sure that there are no obstacles or covers that block the air conditioner.
Allow sufficient space for air circulation.
• Insufficient ventilation may result in poor performance.
If the power cable is damaged, the manufacturer or a qualified service
technician must replace it.
If a power outage occurs while the air conditioner is working, turn off the
power source immediately.
Max current is measured according to IEC standard for safety and current is
measured according to ISO standard for energy efficiency.
Check for damage on delivery. If damaged, do not install the air conditioner
and call the place of purchase immediately.
Keep indoor temperatures stable and not extremely cold, especially where
there are children, elderly or disabled people.
The packaging material and used batteries of the remote controller (optional)
must be disposed of in accordance with the national standards.
The refrigerant used in the air conditioner must be treated as chemical waste.
Dispose the refrigerant following national standards.
Have a qualified service technician install the air conditioner and perform a
trial operation.
Firmly connect the drain hose to the air conditioner for proper water
drainage.
Check for damages on the outdoor unit installation pad at least once a year.
• Potential risk of personal injury or property loss.
When using a wireless remote control, the distance should not be more than
7 meters from the air conditioner.
If the remote control is not used for a long period of time, remove the
batteries to prevent leakage of electrolyte.
When cleaning the outdoor unit, touch the heat exchanger radiator fins with
extreme care.
• Wearing thick gloves can protect your hands.
Make sure that the condensed water dripping from the drain hose runs out
properly and safely.
The appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety:
Young children should be supervised to ensure that they do not play with the
appliance.
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08_ safety information
safety information
CAUTION SIGNS (CONT’D)
Inspect the condition, electric connections, pipes and external case of the air
conditioner regularly by a qualified service technician.
Do not open doors and windows in the room being cooled during operation
unless necessary.
Do not block the air conditioner vents. If objects block the air flow, it may
cause unit malfunction or poor performance.
Make sure there are no obstacles under the indoor unit.
• Potential risk of fire or loss of property.
The air conditioner should be used only for the applications for which it has
been designed: the indoor unit is not suitable to be installed in areas used for
laundry.
Our units must be installed in compliance with the spaces indicated in the
installation manual to ensure either accessibility from both sides or ability to
perform routine maintenance and repairs. The units’ components must be
accessible and that can be disassembled in conditions of complete safety
either for people or things.
For this reason, where it is not observed as indicated into the Installation
Manual, the cost necessary to reach and repair the unit (in safety, as required
by current regulations in force) with slings, trucks, scaffolding or any other
means of elevation won’t be considered in-warranty and charged to end user.
Ensure the off-on and protection switches are properly installed.
Do not use the air conditioner if damaged. If problems occur, immediately
stop operation and disconnect the plug from the power supply.
If the air conditioner will not be used for an extended period of time (for
example, over several months), unplug the power from the wall.
Call the place of purchase or a contact center if repairs are needed.
• Potential risk of fire or electric shock if disassembly or repairs are attempted by a
non-qualified service technician.
CAUTION
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contents _09
ENGLISH
USING ADVANCED FUNCTIONS
20
20 Using the Turbo function
21
Setting timer
21 On timer
22 Off timer
23 Combining On timer and Off timer
24
mode
CLEANING AND MAINTAINING
THE AIR CONDITIONER
26
26 Cleaning the exterior
26 Cleaning the filter
26 Air filter
27 Bio filter
28 Replacing the filter
28 Deodorizing filter
29 Maintaining your air conditioner
29 Periodical checks
30 Internal protections via the unit control system
APPENDIX
31
31 Troubleshooting
32 Operation ranges
contents
VIEWING YOUR AIR CONDITIONER
10
10 Checking the indoor unit and display
10 Main parts
10 Display
11 Removing the front panel
11 Power button and Room temperature sensor
12 Checking the remote control
13 Remote control display
13 Using the remote control
13 Installing the batteries
OPERATING BASIC FUNCTION
14
14 Turning the air conditioner on and off
14
Selecting operation mode
14 Auto
15 Cool
16 Dry
17 Fan
18 Heat
19 Adjusting the air flow direction
19 Vertical air flow
19 Horizontal air flow
INSTALLING YOUR AIR CONDITIONER
33
33 Installation part
This product has been determined to be in compliance with the Low Voltage Directive (2006/95/EC), and the Electromagnetic
Compatibility Directive (2004/108/EEC) of the European Union.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be
disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources
.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they
can take these items for environmentally safe recycling
.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories
should not be mixed with other commercial wastes for disposal.
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10_ viewing
viewing your air conditioner
Congratulations on the purchase of the air conditioner. We hope you enjoy the features of your air
conditioner and stay cool or warm with optimal efficiency.
Please read the user manual to get started and to make the best use of the air conditioner.
CHECKING THE INDOOR UNIT AND DISPLAY
Carefully unpack your air conditioner, and check the unit to make sure it is not damaged.
Main parts
Display
Your air conditioner may slightly look different from illustration shown above depending on
your model.
Air flow blade
Air intake
Blade pin lever
Power button
Air filter(under the panel)
Air flow blade
Air flow blade
Operation indicator
Timer indicator
Turbo indicator
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viewing _11
ENGLISH
REMOVING THE FRONT PANEL
Tightly grab both side of the front panel and lift up the panel to open. Then slide the panel towards to
remove the panel.
Power button and Room temperature sensor
You may locate the Power button on the right bottom side of the air conditioner. If the front
panel is open, you can check the room temperature sensor.
You can turn on the air conditioner without the remote control by pressing the
Power button.
The room temperature sensor measures indoor room temperature.
Room temperature
sensor
Power button
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12_ viewing
viewing your air conditioner
CHECKING THE REMOTE CONTROL
You can activate the air conditioner by pointing the remote control away from it. When using the remote
control, always point it directly at the air conditioner.
Each time you press the button, a short beep will sound and a transmit indicator appears
on the remote control display.
Mode
Set one of the 5 operating modes.
(See pages14~18 for instructions.)
Fan speed
Adjust how much air flows through the
air conditioner with the
4 different fan speeds such as Auto/
Low/Medium/High.
Power & Set/Cancel
Turn on/off the air conditioner and
set/cancel the timer function.
Turbo
Operate in maximum fan speed to
cool/warm quickly.
Air swing
Activate/Deactivate air flow blade
movement automatically up and down.
On timer
Set the on timer on.
Adjust the time for On timer.
Set the mode on/off.
Remote control display
Temperature
Increase/decrease the temperature
by 1˚C.
Off timer
Set the off timer on.
Adjust the time for Off timer.
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viewing _13
ENGLISH
1. Slide the cover, on the
rear side of the remote
control, down to open.
2. Install two AAA batteries.
Check and match the “+” and
“-” signs accordingly. Make
sure you have installed the
batteries in correct position.
3.
Close the cover by sliding it
back to its original position.
You should hear click sound
when the cover is locked
properly.
Remote control display
Operation mode indicator
Auto
Cool
Dry
Fan
Heat
Transmit indicator
Set temperature indicator
Turbo indicator
Air swing indicator
indicator
Fan speed indicator
Auto
Low
Medium
High
Turbo
On Timer indicator
/ Off Timer
indicator
Low battery indicator
Using the remote control
• Point the remote control towards the remote control sensor of the unit.
• When properly pressing the button on the remote control, you will hear beep sound
from the unit.
• The signal may not be received well of electronic lighting style fluorescent lamps,
such as inverter fluorescent lamps are in the same space.
•
If other electrical products operate by the remote control, call your nearest contact center.
Installing the batteries
Correct disposal of batteries in this product
(Applicable in the European Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of
with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate
that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are
not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and
recycle them through your local, free battery return system.
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