Samsung NA36R5310FS, NA30R5310FG, NA36R5310FG, NA30R5310FS User Manual
Gas cooktop
User manual
NA30*5310F* / NA36*5310F*
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2 English
Regulatory Notice
1. FCC Notice
CAUTION
FCC CAUTION: Any changes or modications not expressly approved
by the party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject
to following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received including
interference that cause undesired operation.
For products sold in the US and Canadian markets, only channels
1~11 are available. You cannot select any other channels.
WARNING: If the information in this manual is not followed exactly,
a re or explosion may result causing property damage, personal
injury, or death.
• DO NOT store or use gasoline or other ammable vapors and
liquids in the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS:
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch.
- DO NOT use any phone in your building.
- Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the re department.
• Installation and service must be performed by a qualied
installer, service agency, or the gas supplier.
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English 3
FCC STATEMENT:
This equipment has been tested and found to comply within the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different circuit
than the radio or TV
• Consulting the dealer or an experienced radio/TV technician for
help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated so there is at least 8 inches (20 cm) between
the radiator and your body. This device and its antenna(s) must not
be co-located or operated in conjunction with any other antenna or
transmitter.
2. IC Notice
The term “IC” before the radio certication number only signies
that Industry Canada technical specications were met. Operation
is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the
device.
This Class B digital apparatus complies with Canadian ICES-003.
For products sold in the US and Canadian markets, only channels
1~11 are available. You cannot select any other channels.
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4 English
Regulatory Notice
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits
set forth for an uncontrolled environment. This equipment should be
installed and operated so there is at least 8 inches (20 cm) between
the radiator and your body. This device and its antenna(s) must not
be co-located or operated in conjunction with any other antenna or
transmitter.
General safety instructions
This unit has been tested and found to comply with the limits for
a class B digital device, pursuant to Part 18 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This unit generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this unit does cause harmful interference to
radio or television reception, which can be determined by turning
the unit off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorienting or relocating the receiving antennae.
• Increasing the distance between the unit and receiver.
• Connecting the equipment to an outlet that is on a different circuit
than the radio or TV.
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English 5
Contents
Important safety information 6
Overview 11
Layout 11
What’s included 12
Using the cooktop burners 13
Ignition 13
Cookware 14
Install the grates 15
Care and cleaning of the cooktop 16
Cooktop surface 16
Porcelain enamel surfaces (on some models) 16
Stainless steel surfaces (on some models) 16
Control knobs 17
Burner grates and components 17
Burner caps and heads 18
Burner bases 18
Electrodes 18
Grates 19
Burner head and cap replacement 19
Burner cap 20
Troubleshooting 21
Checkpoints 21
Warranty (U.S.A) 22
Warranty (CANADA) 24
Contents
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Important safety information
Read all instructions before using this appliance
• All electrical and gas equipment with moving parts can be dangerous. Please
read the important safety instructions for this appliance in this manual. The
instructions must be followed to minimize the risk of injury, death, or property
damage.
• Save this manual. Please Do Not Discard.
Symbols used in this manual
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in electric shock, personal injury, or
property damage.
NOTE
Useful tips and instructions
These warning icons and symbols are here to prevent injury to you and others.
Please follow them explicitly. After reading this section, keep it in a safe place for
future reference.
California Proposition 65 Warning
Important safety information
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Commonwealth of Massachusetts
• This product must be installed by a licensed plumber or gas tter qualied or
licensed by the State of Massachusetts. When using ball-type gas shut-off valves,
you must use the T-handle type. Multiple exible gas lines must not be connected
in series.
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• Do not lean on the cooktop. You may turn the control knobs accidently.
• Do not stand on top of the appliance or place objects (such as laundry, an oven
cover, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on
the appliance.
- This may result in electric shock, re, problems with the product, or injury.
Fire safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
• Do not store, place, or use ammable or combustible materials such as paper,
plastic, pot holders, linens, curtains, gasoline or other ammable vapors or liquids
near the cooktop.
• Do not wear loose tting or hanging garments while using the cooktop.
• To avoid grease buildup, regularly clean the vents.
• Do not let pot holders or other ammable materials touch a heating element. Do
not use a towel or other bulky items made out of cloth in place of a pot holder.
• Do not use water on a grease re. To put out a grease re, turn off the heat
source and smother the re with a tight-tting lid or use a multipurpose dry
chemical or foam-type re extinguisher.
• Do not heat unopened food containers. The buildup of pressure may cause the
container to burst and result in injury.
• Always check if the burners are combusting normally. Overheating may cause a
re, and incomplete combustion may cause carbon-monoxide poisoning.
General safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
• Do not touch any part of the cooktop, including but not limited to cooktop
burners during or immediately after cooking.
• Know the location of the gas shut-off valve and how to shut it off.
• Make sure the hold down brackets are properly installed on the cooktop. See the
installation instructions for more information.
• Do not let children near the cooktop. Do not let children go onto the cooktop. Do
not let children play with the cooktop or any part(s) of the cooktop. Do not leave
children unattended in an area where the cooktop is in use.
• Remove all packaging materials from the cooktop before operating to prevent
ignition of these materials. Keep all packaging materials out of children’s reach.
Properly dispose the packaging materials after the cooktop is unpacked.
• Do not store any object of interest to children on the cooktop or backguard of
the cooktop. Children climbing on the cooktop to reach items could be killed or
seriously injured.
• Do not operate the cooktop if the cooktop or any part of the cooktop is damaged,
malfunctioning, or missing parts.
• Do not use the cooktop as a space heater. Use the cooktop for cooking only.
• Use only dry pot holders.
• Do not use the cooktop to heat unopened food containers.
• Unplug or disconnect the power cord before servicing.
• Never store combustible materials (dishtowels, paper products, etc.) or packaged
or canned food under the cooktop in a way that would let them come in contact
with the underside of the cooktop. The combustible material could catch re and
the packaged or canned food could explode.
• Make sure the gas line is not compressed or bent by heavy objects. Otherwise,
gas leaks or incomplete combustion may occur.
Important safety information
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Important safety information
Important safety information
Gas safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
Checking for gas leaks
• Leak testing of the appliance must be conducted according to the manufacturer’s
instructions. Do not use a ame to check for gas leaks. Use a brush to spread a
soapy water mixture around the area you are checking. If there is a gas leak, you
will see small bubbles in the soapy water mixture at the leak point.
If you smell gas:
• Close the valve and do not use the cooktop.
• Do not light a match, candle, or cigarette.
• Do not turn on any gas or electric appliances.
• Do not touch any electrical switches or plug a power cord into an outlet.
• Do not use any phone in your building.
• Evacuate the room, building, or area of all occupants.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
Electrical and grounding safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
• Plug the power cord into a grounded 3-prong outlet.
• Do not remove the grounding prong.
• Do not use an adapter or an extension cord.
• Do not use a damaged power plug, power cord, or loose power outlet.
• Do not modify the power plug, power cord, or power outlet in any way.
• Do not put a fuse in a neutral or ground circuit.
• Use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this
cooktop. A time-delay fuse or circuit breaker is recommended. Do not plug more
than one appliance into this circuit.
• Do not connect the ground wire to plastic plumbing lines, gas lines, or hot water
pipes.
• This cooktop must be Earth grounded. In the event of a malfunction or
breakdown, grounding will reduce the risk of electrical shock by providing a path
for the electric current. This cooktop is equipped with a cord having a grounding
plug. The plug must be rmly plugged into an outlet that is properly installed and
grounded in accordance with the local codes and ordinances. If you are unsure
whether your electrical outlet is properly grounded, have it checked by a licensed
electrician.
• The cooktop is supplied with a 3-pronged grounded plug. This cord must be
plugged into a matching, grounded 3-prong outlet that meets all local codes and
ordinances. If codes permit the use of a separate ground wire, we recommend
that a qualied electrician determine the proper path for this ground wire.
• Electrical service to the cooktop must conform to local codes. Barring local codes,
it should meet the latest ANSI/NFPA No. 70 – Latest Revision (for the U.S.) or the
Canadian Electrical Code CSA C22.1 – Latest Revisions.
• It is the personal responsibility of the cooktop owner to provide the correct
electrical service for this cooktop.
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Installation safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
• Have your cooktop installed and properly grounded by a qualied installer, in
accordance with the installation instructions. Any adjustment and service should
be performed only by qualied gas cooktop installers or service technicians.
• Do not attempt to service, modify, or replace your cooktop or any part of your
cooktop unless it is specically recommended in this manual. All other service
should be referred to a qualied technician.
• Always use new exible connectors when installing a gas appliance. Do not use
old exible connectors.
• Make sure the hold down brackets are properly installed on the cooktop. See the
installation instructions for more information.
• Remove all tape and packaging materials.
• Remove all accessories from the cooktop, Grates and griddles are heavy. Use
caution when handling them.
• Make sure no parts came loose during shipping.
• Make sure your cooktop is correctly installed and adjusted by a qualied service
technician or installer for the type of gas (natural or LP) you will use. For
your cooktop to utilize LP gas, the installer must replace the 5 surface burner
orices with the provided LP orice set, and reverse the GPR adapter. These
adjustments must be made by a qualied service technician in accordance with
the manufacturer’s instructions and all codes and requirements of the authority
having jurisdiction. The qualied agency performing this work assumes the gas
conversion responsibility.
• Installation of this cooktop must conform with local codes or, in the absence of
local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA.54, latest edition.
In Canada, the Natural Gas and Propane Installation Code, CSA B149.1. This
cooktop has been design-certied by ETL according to ANSI Z21.1, latest edition,
and Canadian Gas Association according to CAN/CGA-1.1, latest edition.
• Make sure the middle valve has adequate capacity and is not clogged.
• This cooktop must be installed by a qualied technician. Otherwise, gas leaks,
re, or defective ignition may occur.
Important safety information
Location safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
• This cooktop is for indoor, household use only. Do not install the cooktop in areas
exposed to the weather and/or water.
• Do not install the cooktop in a place which is exposed to a strong draft.
• Select a location where a grounded, 3- prong outlet is easily accessible.
• If the cooktop is located near a window, do not hang long curtains or paper
blinds on that window.
• For the cooktop to ventilate properly, there must be enough clearance at the top,
back and sides of the cooktop, and underneath the cooktop. The vents allow the
necessary exhaust for the cooktop to operate properly with correct combustion.
• Make sure the wall coverings around the cooktop can withstand heat up to
194 °F (90 °C).
• Cabinet storage above the surface of the cooktop should be avoided. If cabinet
storage above the cooktop is necessary: allow a minimum clearance of 30 inches
(76.2 cm) between the cooking surface and the bottom of the cabinets.
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Important safety information
Important safety information
Cooktop safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
• Select cookware that is designed for range top cooking. Use cookware that is
large enough to cover the burner grates. Adjust the burner ames so that the
ames do not extend beyond the bottom of the cookware.
• Make sure all burners are off when not in use.
• Do not use aluminium foil to line the grates or any part of the cooktop.
• Do not leave burners unattended on medium or high heat settings.
• Before igniting, make sure all burner caps are properly in place and all burners
are level.
• Always use the LITE position when igniting the burners and make sure the
burners have ignited. If ignition fails, turn the knob to OFF and wait until the gas
has dissipated.
• When you set a burner to simmer, do not turn the knob quickly. Make sure the
ame stays on.
• Do not place any objects other than cookware on the cooktop.
• This cooktop is designed to cook with a wok or wok ring attachment. If foods are
amed, they should only be amed under a ventilation hood that is on.
• Before removing or changing cookware, turn off the burners.
• Remove food and cookware immediately after cooking.
• Before removing any parts of the burner for cleaning, make sure the cooktop is
off and completely cool.
• After cleaning the burner spreader, make sure it is completely dry before re-
assembling.
• To avoid carbon monoxide poisoning, do not pour water into the cooktop well
while cleaning.
• To avoid cookware discoloration, deformity, and/or carbon monoxide poisoning,
do not use cookware that is substantially larger than the grate.
• Make sure cookware handles are turned to the side or rear of the cooktop and
not over other surface burners.
• Stand away from the cooktop while frying.
• Always heat frying oils slowly, and watch as they heat. If you are frying foods at
high heat, carefully watch during the cooking process. If a combination of fats or
oils is to be used during frying, mix them together before heating.
• Use a deep-fryer thermometer whenever possible. This prevents overheating the
fryer beyond the smoking point.
• Use a minimum amount of oil when shallow pan-frying or deep-frying. Avoid
cooking unthawed food or food with excessive amounts of ice.
• Before moving cookware full of fats or oils, make sure it has completely cooled.
• To prevent delayed eruptive boiling, always allow heated liquids to stand at least
20 seconds after you have turned off the burner so that the temperature in the
liquid can stabilize. In the event of scalding, follow these rst aid instructions:
1. Immerse the scalded area in cool or lukewarm water for at least 10 minutes.
2. Do not apply any creams, oils, or lotions.
3. Cover with a clean, dry cloth.
• If a power failure occurs or the electric ignition fails to operate, do not use
matches or lighters to ignite the burners. This may cause a re or physical burns.
• Do not place and use electric-powered cooking devices such as IH rice cookers
or desktop cooking heaters on top of your cooktop. Electromagnetic forces from
these appliances may cause the cooktop to malfunction.
CAUTION
If the cooktop is installed above an oven, do not use the cooktop while the oven’s
self-cleaning function is on.
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Overview
Layout
30" Model: NA30*5310F*
01
02
07
36" Model: NA36*5310F*
LR RR
01
02
LF RF
LR RR
LF RF
03
Center
01 Left Rear
Semi rapid burners 10,000 BTU
02 Left Front
NA30*5310F* : Rapid burner 13,000 BTU
NA36*5310F* : Semi rapid burner 10,000 BTU
03 Center (NA36*5310F*)
04
Rapid burner 17,000 BTU
05 Right Front
Rapid burner
NA30*5310F* : 17,000 BTU
05
NA36*5310F* : 13,000 BTU
04 Right Rear
Simmer burner 5,000 BTU
06 Grate
NA30*5310F* : 2
NA36*5310F* : 3
Overview
07 Surface burner knobs
06
NA30*5310F* : 4 pcs
NA36*5310F* : 5 pcs
04
05
06
07
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12 English
Overview
Each burner has a corresponding knob that lets you to set the ame level from
LO to HI. In addition, each burner knob has a Lite setting. Turning a knob to Lite
ignites the corresponding burner. The burner indicators are located above each
knob and show which burner the knob controls. Each burner is designed for
specic cooking purposes. See the table below.
30” Model : NA30*5310F*
What’s included
30” Model : NA30*5310F*
Burner Purpose Food type
Semi rapid (LR)
Simmer (RR) Low simmering Chocolate, casseroles,
Rapid (LF, RF) Quick heating
36” Model : NA36*5310F*
Burner Purpose Food type Characteristics
Semi rapid
(LF, LR)
Simmer
(RR)
Rapid
(Center, RF)
General heating /
Low simmering
General heating /
Low simmering
Low simmering Chocolate, casseroles,
Quick heating General General-purpose
General food,
casseroles
sauces
General General-purpose
General food,
casseroles
sauces
Characteristics
General-purpose
cooking
Delicate food that
requires low heat for
a long time
cooking
General-purpose
cooking
Delicate food that
requires low heat for
a long time
cooking
Surface burner grates (2) * Surface burners and caps (4) *
36” Model : NA36*5310F*
Surface burner grates (3) * Surface burners and caps (5) *
NOTE
If you need an accessory marked with an asterisk (*), you can buy it from the
Samsung Contact Center (1-800-SAMSUNG (726-7864)).
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English 13
Using the cooktop burners
Lite
MED
HI LO
OFF
2
1
Ignition
Make sure all cooktop burners are properly
installed. To light a burner:
1. Push in the control knob, and then turn
it to the Lite position. You will hear a
“clicking” sound indicating the electronic
ignition system is working properly.
2. After the cooktop burner lights, turn
the control knob to shift it out of the
Lite position and turn off the electronic
ignition system.
3. Turn the control knob to adjust the ame
level.
Manual ignition
If there is a power failure, you can ignite the burner manually. Use caution when
doing this.
1. Hold a long gas grill lighter to the cooktop burner you want to light.
2. Push in the control knob for that burner, and then turn it to the Lite position.
Turn on the grill lighter to ignite the burner.
3. After the burner is lit, turn the control knob to adjust the ame level.
Flame level
The ames on the burners should always stay under the cookware, and should not
extend beyond the cookware bottom at any time.
WARNING
• Flames larger than the cookware bottom may result in a re or physical injury.
• When you set a burner to simmer, do not turn the burner knob quickly. Watch the
ame to make sure it stays on.
• After turning on a surface burner, make sure that the burner is ignited. Adjust the
level of the ame by turning the burner knob.
• Always turn off the surface burner controls before removing cookware. All
surface burner controls should be turned OFF when you are not cooking.
• Always turn the burners off before you go to sleep or go out.
• If you smell gas, turn off the gas to the cooktop and call a qualied service
technician. NEVER use an open ame to locate a leak.
• If you turn the knob, but the surface burner does not ignite, turn off the control
knob immediately.
• Do not operate the burner for an extended period of time without cookware on
the grate. The nish on the grate may chip without cookware to absorb the heat.
• Be sure the burners and grates are cool before you place your hand, a pot holder,
cleaning cloths or other materials on them.
Using the cooktop burners
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Using the cooktop burners
Cookware
Requirements
• Flat bottom and straight sides
• Tight-tting lid
• Well-balanced with the handle weighing less than the main portion of the pot or
pan.
Material characteristics
• Aluminum: An excellent heat conductor. Some types of food may cause the
Using the cooktop burners
aluminum to darken. However, anodized aluminum cookware resists staining and
pitting.
• Copper: An excellent heat conductor but discolors easily.
• Stainless steel: A slow heat conductor with uneven cooking performance but is
durable, easy to clean, and resists staining.
• Cast-Iron: A poor conductor but retains heat very well.
• Enamelware: Heating characteristics depend on the base material.
• Glass: A slow heat conductor. Use only glass cookware that is specied for
cooktop cooking or oven use.
• Heatproof Glass-Ceramic: Can be used for either surface or oven cooking. It
conducts heat very slowly and cools very slowly. Check cookware manufacturer's
directions to be sure it can be used on a gas cooktop.
Size limitations
10 inches
or more
10 inches
or more
6 inches or less
• Always make sure cookware handles are turned to the side or rear of the cooktop
and not over other surface burners. This will minimize the chance of burns,
spillovers, and the ignition of ammable materials that can occur if pots or pans
are bumped accidently.
• If using glass cookware, make sure it is designed for cooktop cooking.
• Never leave plastic items on the cooktop. They can melt or ignite. Heating a
sealed plastic container can cause a building up of dangerous pressure which can
cause the container to explode.
• Make sure you hold the handle of a wok or a small one-handled pot while
cooking.
CAUTION
• Do not place a pan or pot with a bottom
diameter of about 10 inches or more on
the RF or LF burner.
CAUTION
• Do not place a pan or pot with a bottom
diameter of about 6 inches or less on the
center grate. This cookware may tip over.
Use the rear burners for this small-sized
cookware.
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Install the grates
NOTE
Install the grates as instructed below for longest life. When installed properly, the
openings in the grates are centered over the burners.
The three cooktop grates are designed to t in specic positions on the cooktop.
For maximum stability, these grates should only be used in their proper positions.
• Place the left and right grates so that the thicker side of the right grate lines up
with the right side of the cooktop and the thicker side of the left grate lines up
with the left side of the cooktop.
• The center grate must be installed with the lled-in section, marked with the
word 'BACK', towards the back of the cooktop.
The center grate has two overhangs to help you locate the side grates correctly.
The overhangs will snag the side grates if you install the side grates in the wrong
direction or on the wrong side. See the illustration below.
To replace the grates correctly, follow these steps:
1. Orient the center grate as noted in the directions on the left.
2. Gently lower the legs of the center grate so that the legs rest in the center grate
dimples on the cooktop.
3. Orient the left and right grates so that the thicker side the right grate lines up
with the right side of the cooktop and the thicker side of the left grate lines up
with the left side of the cooktop.
4. Gently lower the legs of the right gate into the corresponding dimples on the
cooktop. Repeat with the left grate. When installed correctly, neither gate will
make contact with the overhangs on the center grate.
Using the cooktop burners
Thicker side must
be on the left
Thicker side must
be on the right
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16 English
Care and cleaning of the cooktop
Care and cleaning of the cooktop
WARNING
Be sure unplug the power cord and all surfaces are cool before cleaning any part
of the cooktop. If the power cord is inaccessible, turn off power to the cooktop at
the breaker or fuse box.
Cooktop surface
We recommend that you remove food spills immediately after they take place.
1. Turn off all surface burners.
2. Wait until all burner grates cool down,
and then remove them.
3. Clean the cooktop surface using a soft
cloth. If food spills run into gaps of the
burner components, remove the burner
cap and the head, and wipe up the spills.
4. When you are done cleaning, reinsert
the burner components, and then put the
burner grates back into position.
Porcelain enamel surfaces (on some models)
The porcelain enamel nish is sturdy but breakable if misused. This nish is acidresistant. However, any acidic foods with high sugar content (such as fruit, juices,
tomatoes, or vinegar) should not be permitted to remain on the nish.
If an acidic food spills on the cooktop while it is hot, turn off all burners, and then
use a dry paper towel or cloth to wipe the spill up right away. When the surface
has cooled, wash it with an all-purpose cleaner and water. Rinse well. For other
spills, such as fat spatterings, wash the cooktop with soap and water or an allpurpose cleaner after the surface has cooled. Rinse well. Polish with a dry cloth.
Stainless steel surfaces (on some models)
1. Remove any spills, spots, and grease stains using a soft, wet cloth.
2. Apply an apporoved stainless steel cleanser to a cloth or paper towel.
3. Clean one small area at a time, rubbing with the grain of the stainless steel if
applicable.
4. When done, dry the surface using a soft, dry cloth.
5. Repeat steps 2 through 4 as many times as necessary.
CAUTION
• Do not use a steel-wool pad or abrasive cleaner, which can scratch or damage the
surface.
• Do not remove the cooktop surface to clean it. The gas lines leading to the burner
manifolds can be damaged, resulting in a re or system failure.
• Do not pour water into the cooktop well while cleaning the cooktop. This could
leak down into the cooktop gas and electrical systems creating a risk of electrical
shock or high levels of Carbon Monoxide due to corrosion of the gas valves or
ports.
• Do not spray any type of cleanser into the manifold holes. The ignition system is
located in those holes and must be kept free of moisture.
• Do not clean the cooktop or stainless steel parts with:
• Caustic lye (sodium hydroxide) or cleaners containing this chemical
• Hard or steel wool pads
• Abrasive materials or chemicals.
NA5300R_DG68-01132A-00_EN.indd 16 2019-04-19 4:46:12
English 17
Care and cleaning of the cooktop
01
02
3
2
1
6
7
8
Control knobs
Make sure all surface burner knobs are in the OFF position.
1. Pull the knobs off the control valve
stems.
2. Clean the knobs in warm, soapy water.
Then rinse and dry them thoroughly.
3. Clean the stainless steel surfaces using
stainless steel cleaner.
4. Re-attach the knobs in the OFF position
to the control valve stems.
CAUTION
• Do not clean the control knobs in a dish
washer.
01 Grasp each knob and pull straight
up to remove.
02 Spill protector. Do not remove.
• Do not spray cleansers directly onto
the control panel. Moisture entering the
electric circuits may cause electric shock
or product damage.
Burner grates and components
Turn off all surface burners and make sure they have all cooled down.
1. Remove the burner grates.
2. Remove the burner caps from the burner
heads.
3. Remove the burner heads from the
valve manifolds to reveal the starter
electrodes.
4. Clean all removable grates and burner
components in warm, soapy water. Do
not use steel-wool pads or abrasive
cleaners.
5. Rinse and dry grates and burner
components thoroughly.
6. Return the burner heads to their
positions on top of the manifold valves.
Make sure a starter electrode is inserted
through the hole in each burner head.
NOTE
See pages 18, 19, and 20 for detailed
burner component re-assembly instructions.
7. Return the burner caps to their positions
on top of the burner heads. To ensure
proper and safe operation, make sure the
burner caps lie at on top of the burner
heads.
8. Re-install the burner grates in their
respective positions.
9. Turn on each burner and check if it
operates properly. After verifying that a
burner operates normally, turn it off.
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18 English
Care and cleaning of the cooktop
Care and cleaning of the cooktop
01
02
Burner caps and heads
Electrodes
NOTES
Before removing the burner caps and heads, remember their size and location.
Replace them in the same location after cleaning.
Wash burner caps and burner heads in hot, soapy water and rinse with clean
running water. You may scour with a plastic scouring pad to remove burned-on
food particles.
Use a sewing needle or twist tie to unclog the small holes in the burner head, if
required.
CAUTION
• Do not wash any burner parts in a dishwasher.
• Do not use steel wool or scouring powders to clean the burners.
Burner bases
CAUTION
The burner bases cannot be removed for cleaning.
Round burner base
Make sure that no water gets into the
burner bases and the brass gas orices.
Wipe clean with a damp cloth. Be careful
not to scratch, deform, or damage the
bases. Allow them to dry fully before using.
CAUTION
Do not attempt to remove the electrode from the cooktop or burner bases.
Be careful not to push in any cooktop
controls while cleaning the cooktop. A slight
electrical shock might result which could
cause you to knock over hot cookware.
Make sure that the white ceramic electrodes
in the cooktop are clear of soil and dry.
Clean the metal part of the electrode with
a soft cloth. Do not use water to clean the
01 Clean this metal part
02 Do not clean this white ceramic
part with an emery board
igniters.
Before reassembling the surface burners,
push down gently on each of the white
ceramic, electrodes to make sure they are
pressed against the burners bases.
NOTE
Do not attempt to remove the electrode
from the cooktop.
Electrode
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English 19
Care and cleaning of the cooktop
Grates
Burner head and cap replacement
CAUTION
Do not clean the grates in a dishwasher. They will be damaged.
Lift grates out when cool. Grates should be
washed regularly and after spillovers. Wash
them in hot, soapy water and rinse with
clean water. When replacing the grates, be
sure they are positioned securely over the
burners.
Round Burner head
Burner Head
1. Orient the burner head so that the
opening for the electrode lines up with
the electrode.
2. Install the burner head so that the
electrode passes through the opening for
the electrode. Make sure the burner head
lies at on the stove top.
CAUTION
Make sure all burner components (heads
and caps) are reinstalled properly. They
will be stable and rest at when correctly
installed.
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20 English
Care and cleaning of the cooktop
Care and cleaning of the cooktop
Burner cap
1. Match the burner caps to the burners by
size, and then re-install the caps on the
burner heads.
CAUTION
Make sure each cap is re-installed on the
correct burner head, is centered on the
burner head, and lies at.
NOTE
After you have re-installed the surface burners, ignite each one to ensure each one
is working correctly.
Incorrect placement of a burner head or cap will result in poor ignition or uneven
ames (as shown in the pictures).
Burner cap
NA5300R_DG68-01132A-00_EN.indd 20 2019-04-19 4:46:15
CAUTION
Make sure all burner components (heads
and caps) are reinstalled properly. They
will be stable and rest at when correctly
installed.
English 21
Troubleshooting
If you encounter a problem with the cooktop, check the tables starting below, and
then try the suggested actions.
Checkpoints
Gas safety
Problem
You smell gas. The surface burner knob
Surface burner
Problem Cause Action
All burners
do not light.
Possible cause Action
Turn the burner knob to OFF.
is not in the OFF position
and the burner is not lit.
There is a gas leak.
The power cord is not plugged
into the electrical outlet.
A fuse in your home may be
blown or the circuit breaker
may have tripped.
The gas supply is not properly
connected or turned on.
Clear the room, building, or area
of all occupants.
Immediately call your gas supplier
from a neighbor’s phone. Do
not call from your phone. It is
electrical and could cause a spark
that could ignite the gas. Follow
the gas supplier’s instructions.
If you cannot reach your gas
supplier, call the re department.
Make sure the electrical plug
is plugged into a live, properly
grounded outlet.
Replace the fuse or reset the
circuit breaker.
See the Installation Instructions
that came with your cooktop.
Problem
Surface
burners do
not light.
A surface
burner
clicks during
operation.
The burners
do not burn
evenly.
Very large
or yellow
surface
burner
ames.
Cause Action
The control knob is not set
properly.
The burner caps are not in
place.
The burner base is misaligned.
The control knob has been left
in the Lite position.
Surface burner components
and caps are not assembled
correctly and level.
The surface burners are dirty. Clean the surface burner
The wrong burner orice is
installed.
Push in the control knob and
turn it to the Lite position.
Clean the electrodes.
Put the burner cap on the
burner head.
Align the burner base.
After the burner lights, turn
the control knob to a desired
setting.
If the burner still clicks, contact
a service technician.
See pages 19, and 20.
components.
(See pages 16, and 17.)
Check the burner orice size.
Contact your installer if you
have the wrong orice (LP
gas instead of natural gas or
natural gas instead of LP gas).
Troubleshooting
NA5300R_DG68-01132A-00_EN.indd 21 2019-04-19 4:46:15
Warranty (U.S.A)
Warranty
PLEASE DO NOT DISCARD.
SAMSUNG GAS Cooktop
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials or workmanship for the limited warranty period, starting from the date of
original purchase, of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer’s geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
During the applicable warranty period, a product will be repaired, replaced, or
the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use
new or reconditioned parts in repairing a product, or replace the product with
a new or reconditioned product. Replacement parts and products are warranted
for the remaining portion of the original product’s warranty or ninety (90) days,
whichever is longer. All replaced parts and products are the property of SAMSUNG
and you must return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall
not cover the following: damage that occurs in shipment, delivery, installation, and
uses for which this product was not intended; damage caused by unauthorized
modication or alteration of the product; product where the original factory
serial numbers have been removed, defaced, changed in any way, or cannot
be readily determined; cosmetic damage including scratches, dents, chips, and
other damage to the product’s nishes; damage caused by abuse, misuse, pest
infestations, accident, re, oods, or other acts of nature or God; damage caused
by use of equipment, utilities, services, parts, supplies, accessories, applications,
installations, repairs, external wiring or connectors not supplied or authorized by
SAMSUNG; damage caused by incorrect electrical line current, voltage, uctuations
and surges; damage caused by failure to operate and maintain the product
according to instructions; in-home instruction on how to use your product; and
service to correct installation not in accordance with electrical or plumbing codes
or correction of household electrical or plumbing (i.e., house wiring, fuses, or water
inlet hoses). In addition, damage to the glass cooktop caused by (i) use of cleaners
other than the recommended cleaners and pads or (ii) hardened spills of sugary
materials or melted plastic that are not cleaned according to the directions in the
use and care guide are not covered by this limited warranty.
The cost of repair or replacement under these excluded circumstances shall be the
customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or
installation are not covered by this limited warranty. Please contact SAMSUNG at
the number below for assistance with any of these issues.
22 English
NA5300R_DG68-01132A-00_EN.indd 22 2019-04-19 4:46:15
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO
ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitations or
exclusions may not apply to you. This warranty gives you specic rights, and you
may also have other rights, which vary from state to state.
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION,
AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE
FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS,
REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE
SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH
THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation
of incidental or consequential damages, so the above limitations or exclusions may
not apply to you. This warranty gives you specic rights, and you may also have
other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product.
No warranty or guarantee given by any other person, rm, or corporation with
respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgeeld Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.com/us/support
Registration
Please register your product online at www.samsung.com/register.
Questions
For questions about features, operation/performance, parts, accessories, or service, call
1-800-SAMSUNG (726-7864), or visit our Web site at www.samsung.com/us/support..
Model name & serial number
Both the model name and the serial number are marked right side of the cooktop base.
For later use, write down the information onto the current page.
Model Name
Serial Number
Warranty
English 23
NA5300R_DG68-01132A-00_EN.indd 23 2019-04-19 4:46:15
24 English
Warranty
Warranty
Warranty (CANADA)
PLEASE DO NOT DISCARD.
SAMSUNG GAS Cooktop
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
CANADA INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
One (1) Year Parts and Labor
This limited warranty begins on the original date of purchase, and is valid only
on products purchased and used in the Canada. To receive warranty service,
the purchaser must contact SAMSUNG for problem determination and service
procedures. Warranty service can only be performed by a SAMSUNG-authorized
service center, and any unauthorized service will void this warranty. The original
dated bill of sale must be presented upon request as proof of purchase to
SAMSUNG or SAMSUNG’s authorized service center. Samsung will provide inhome service during the one (1) year warranty period at no charge subject to
availability within the contiguous Canada. In-home service is not available in all
areas. To receive in-home service, product must be unobstructed and accessible
to the service agent. If service is not available, Samsung may elect to provide
transportation of the product to and from an authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge
as stipulated herein, with new or reconditioned parts or products if found to
be defective during the limited warranty period specied above. All replaced
parts and products become the property of SAMSUNG and must be returned
to SAMSUNG. Replacement parts and products assume the remaining original
warranty, or ninety (90) days, whichever is longer.
This limited warranty shall not cover cases of incorrect electric current, voltage or
supply, light bulbs, house fuses, house wiring, cost of a service call for instructions,
or xing installation errors. Furthermore, damage to the cooktop caused by the
use of cleaners other than the recommended cleaners and pads and damage to the
cooktop caused by hardened spills of sugary materials or melted plastic that are
not cleaned according to the directions in the use and care guide are not covered.
SAMSUNG does not warrant uninterrupted or error-free operation of the product.
EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES OR CONDITIONS
ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL
WARRANTIES AND CONDITIONS INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES AND CONDITIONS OF MERCHANTABILITY, INFRINGEMENT, OR
FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTEE GIVEN BY
ANY PERSON, FIRM, OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE
BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE
OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER
GENERAL, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS
OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL
RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN
THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE
ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES
ALL RISK AND LIABILITY FOR LOSS, DAMAGE, OR INJURY TO PURCHASER AND
PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF
THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT. THIS LIMITED WARRANTY
SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS
PRODUCT, IS NONTRANSFERABLE, AND STATES YOUR EXCLUSIVE REMEDY.
NA5300R_DG68-01132A-00_EN.indd 24 2019-04-19 4:46:15
English 25
Warranty
Registration
Please register your product online at www.samsung.com/register.
Questions
For questions about features, operation/performance, parts, accessories, or service, call
1-800-SAMSUNG (726-7864), or visit our Web site at www.samsung.com/ca/support
(English), or www.samsung.com/ca_fr/support (French).
Model name & serial number
Both the model name and the serial number are marked right side of the cooktop base.
For later use, write down the information onto the current page.
Model Name
Serial Number
Some states or provinces do not allow limitations on how long an implied warranty
lasts, or the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
This warranty gives you specic legal rights, and you may also have other rights
which vary from state to state or province to province.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics Canada Inc.
2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada
1-800-SAMSUNG (726-7864) and www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
NA5300R_DG68-01132A-00_EN.indd 25 2019-04-19 4:46:15
Memo
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