Samsung NA36K6550TS User Manual
Gas cooktop
User manual
NA30K6550T* / NA30K7750T* /
NA36K6550T* / NA36K7750T*
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 1 1/29/2018 3:23:39 PM
WARNING: If the information in this manual is not followed exactly,
a re or explosion may result causing property damage, personal
injury, or death.
• DO NOT store or use gasoline or other ammable vapors and
liquids in the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS:
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch.
- DO NOT use any phone in your building.
- Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the re department.
• Installation and service must be performed by a qualied
installer, service agency, or the gas supplier.
Regulatory Notice
1. FCC Notice
CAUTION
FCC CAUTION: Any changes or modications not expressly approved
by the party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject
to following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received including
interference that cause undesired operation.
For products sold in the US and Canadian markets, only channels
1~11 are available. You cannot select any other channels.
2 English
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 2 1/29/2018 3:23:39 PM
FCC STATEMENT:
This equipment has been tested and found to comply within the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different circuit
than the radio or TV
• Consulting the dealer or an experienced radio/TV technician for
help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated so there is at least 8 inches (20 cm) between
the radiator and your body. This device and its antenna(s) must not
be co-located or operated in conjunction with any other antenna or
transmitter.
2. IC Notice
The term “IC” before the radio certication number only signies
that Industry Canada technical specications were met. Operation
is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the
device.
This Class B digital apparatus complies with Canadian ICES-003.
For products sold in the US and Canadian markets, only channels
1~11 are available. You cannot select any other channels.
English 3
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 3 1/29/2018 3:23:39 PM
Regulatory Notice
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits
set forth for an uncontrolled environment. This equipment should be
installed and operated so there is at least 8 inches (20 cm) between
the radiator and your body. This device and its antenna(s) must not
be co-located or operated in conjunction with any other antenna or
transmitter.
General safety instructions
This unit has been tested and found to comply with the limits for
a class B digital device, pursuant to Part 18 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This unit generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this unit does cause harmful interference to
radio or television reception, which can be determined by turning
the unit off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorienting or relocating the receiving antennae.
• Increasing the distance between the unit and receiver.
• Connecting the equipment to an outlet that is on a different circuit
than the radio or TV.
4 English
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 4 1/29/2018 3:23:39 PM
Contents
Important safety information 6
Overview 11
Layout 11
What’s included 12
Using the cooktop burners 12
Ignition 12
Cookware 13
Install the grates. 14
Wok grate (for NA30K7750T*/NA36K7750T* only) 15
Griddle 15
Using the Smart Connect feature 16
Using the hood control feature 18
Care and cleaning of the cooktop 19
Cooktop surface 19
Porcelain enamel surfaces (on some models) 19
Stainless steel surfaces (on some models) 19
Control knobs 20
Burner grates and components 20
Burner caps and heads 21
Burner bases 21
Electrodes 22
Grates and wok grate 22
Cast-iron griddle (for NA30K7750T*/NA36K7750T* only) 22
Burner head and cap replacement 23
Burner cap 24
Troubleshooting 25
Checkpoints 25
Warranty 26
Contents
Appendix 27
Open Source Announcement 27
Model name & serial number 27
English 5
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 5 1/29/2018 3:23:39 PM
Important safety information
Important safety information
Read all instructions before using this appliance
• All electrical and gas equipment with moving parts can be dangerous. Please
read the important safety instructions for this appliance in this manual. The
instructions must be followed to minimize the risk of injury, death, or property
damage.
• Save this manual. Please Do Not Discard.
Symbols used in this manual
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in electric shock, personal injury, or
property damage.
NOTE
Useful tips and instructions
These warning icons and symbols are here to prevent injury to you and others.
Please follow them explicitly. After reading this section, keep it in a safe place for
future reference.
State of California Proposition 65 warning (US only)
WARNING : This product contains chemicals known to the State of California to
cause cancer and birth defects or other reproductive harm.
Gas appliances can cause low-level exposure to Proposition 65 listed substances,
including but not limited to, benzene, carbon monoxide, formaldehyde and soot,
substances resulting from the incomplete combustion of natural gas or LP fuels.
Commonwealth of Massachusetts
• This product must be installed by a licensed plumber or gas tter qualied or
licensed by the State of Massachusetts. When using ball-type gas shut-off valves,
you must use the T-handle type. Multiple exible gas lines must not be connected
in series.
6 English
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 6 1/29/2018 3:23:40 PM
General safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
• Do not touch any part of the cooktop, including but not limited to cooktop
burners during or immediately after cooking.
• Know the location of the gas shut-off valve and how to shut it off.
• Make sure the hold down brackets are properly installed on the cooktop. See the
installation instructions for more information.
• Do not let children near the cooktop. Do not let children go onto the cooktop. Do
not let children play with the cooktop or any part(s) of the cooktop. Do not leave
children unattended in an area where the cooktop is in use.
• Remove all packaging materials from the cooktop before operating to prevent
ignition of these materials. Keep all packaging materials out of children’s reach.
Properly dispose the packaging materials after the cooktop is unpacked.
• Do not store any object of interest to children on the cooktop or backguard of
the cooktop. Children climbing on the cooktop to reach items could be killed or
seriously injured.
• Do not operate the cooktop if the cooktop or any part of the cooktop is damaged,
malfunctioning, or missing parts.
• Do not use the cooktop as a space heater. Use the cooktop for cooking only.
• Use only dry pot holders.
• Do not use the cooktop to heat unopened food containers.
• Unplug or disconnect the power cord before servicing.
• Never store combustible materials (dishtowels, paper products, etc.) or packaged
or canned food under the cooktop in a way that would let them come in contact
with the underside of the cooktop. The combustible material could catch re and
the packaged or canned food could explode.
• Make sure the gas line is not compressed or bent by heavy objects. Otherwise,
gas leaks or incomplete combustion may occur.
• Do not lean on the cooktop as you may turn the control knobs inattentively.
• Do not stand on top of the appliance or place objects (such as laundry, an oven
cover, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on
the appliance.
- Items, such as a cloth, may get caught in the door.
- This may result in electric shock, re, problems with the product, or injury.
Fire safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
• Do not store, place, or use ammable or combustible materials such as paper,
plastic, pot holders, linens, curtains, gasoline or other ammable vapors or liquids
near the cooktop.
• Do not wear loose tting or hanging garments while using the cooktop.
• To avoid grease buildup, regularly clean the vents.
• Do not let pot holders or other ammable materials touch a heating element. Do
not use a towel or other bulky items made out of cloth in place of a pot holder.
• Do not use water on a grease re. To put out a grease re, turn off the heat
source and smother the re with a tight-tting lid or use a multipurpose dry
chemical or foam-type re extinguisher.
• Do not heat unopened food containers. The buildup of pressure may cause the
container to burst and result in injury.
• Always check if the burners are combusting normally. Overheating may cause a
re, and incomplete combustion may cause carbon-monoxide poisoning.
Important safety information
English 7
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 7 1/29/2018 3:23:40 PM
Important safety information
Important safety information
Gas safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
Checking for gas leaks
• Leak testing of the appliance must be conducted according to the manufacturer’s
instructions. Do not use a ame to check for gas leaks. Use a brush to spread a
soapy water mixture around the area you are checking. If there is a gas leak, you
will see small bubbles in the soapy water mixture at the leak point.
If you smell gas:
• Close the valve and do not use the cooktop.
• Do not light a match, candle, or cigarette.
• Do not turn on any gas or electric appliances.
• Do not touch any electrical switches or plug a power cord into an outlet.
• Do not use any phone in your building.
• Evacuate the room, building, or area of all occupants.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
Electrical and grounding safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
• Plug the power cord into a grounded 3-prong outlet.
• Do not remove the grounding prong.
• Do not use an adapter or an extension cord.
• Do not use a damaged power plug, power cord, or loose power outlet.
• Do not modify the power plug, power cord, or power outlet in any way.
• Do not put a fuse in a neutral or ground circuit.
• Use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this
cooktop. A time-delay fuse or circuit breaker is recommended. Do not plug more
than one appliance into this circuit.
• Do not connect the ground wire to plastic plumbing lines, gas lines, or hot water
pipes.
• This cooktop must be Earth grounded. In the event of a malfunction or
breakdown, grounding will reduce the risk of electrical shock by providing a path
for the electric current. This cooktop is equipped with a cord having a grounding
plug. The plug must be rmly plugged into an outlet that is properly installed and
grounded in accordance with the local codes and ordinances. If you are unsure
whether your electrical outlet is properly grounded, have it checked by a licensed
electrician.
• The cooktop is supplied with a 3-pronged grounded plug. This cord must be
plugged into a matching, grounded 3-prong outlet that meets all local codes and
ordinances. If codes permit the use of a separate ground wire, we recommend
that a qualied electrician determine the proper path for this ground wire.
• Electrical service to the cooktop must conform to local codes. Barring local codes,
it should meet the latest ANSI/NFPA No. 70 – Latest Revision (for the U.S.) or the
Canadian Electrical Code CSA C22.1 – Latest Revisions.
• It is the personal responsibility of the cooktop owner to provide the correct
electrical service for this cooktop.
8 English
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 8 1/29/2018 3:23:40 PM
Installation safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
• Have your cooktop installed and properly grounded by a qualied installer, in
accordance with the installation instructions. Any adjustment and service should
be performed only by qualied gas cooktop installers or service technicians.
• Do not attempt to service, modify, or replace your cooktop or any part of your
cooktop unless it is specically recommended in this manual. All other service
should be referred to a qualied technician.
• Always use new exible connectors when installing a gas appliance. Do not use
old exible connectors.
• Make sure the hold down brackets are properly installed on the cooktop. See the
installation instructions for more information.
• Remove all tape and packaging materials.
• Remove all accessories from the cooktop, Grates and griddles are heavy. Use
caution when handling them.
• Make sure no parts came loose during shipping.
• Make sure your cooktop is correctly installed and adjusted by a qualied service
technician or installer for the type of gas (natural or LP) you will use. For
your cooktop to utilize LP gas, the installer must replace the 5 surface burner
orices with the provided LP orice set, and reverse the GPR adapter. These
adjustments must be made by a qualied service technician in accordance with
the manufacturer’s instructions and all codes and requirements of the authority
having jurisdiction. The qualied agency performing this work assumes the gas
conversion responsibility.
• Installation of this cooktop must conform with local codes or, in the absence
of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA.54, latest
edition. In Canada, installation must conform with the current Natural Gas
Installation Code, CAN/CGA-B149.1, or the current Propane Installation Code,
CAN/CGA-B149.2, and with local codes where applicable. This cooktop has been
design-certied by ETL according to ANSI Z21.1, latest edition, and Canadian Gas
Association according to CAN/CGA-1.1, latest edition.
• Make sure the middle valve has adequate capacity and is not clogged.
• This cooktop must be installed by a qualied technician. Otherwise, gas leaks,
re, or defective ignition may occur.
Location safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
• This cooktop is for indoor, household use only. Do not install the cooktop in areas
exposed to the weather and/or water.
• Do not install the cooktop in a place which is exposed to a strong draft.
• Select a location where a grounded, 3- prong outlet is easily accessible.
• If the cooktop is located near a window, do not hang long curtains or paper
blinds on that window.
• For the cooktop to ventilate properly, there must be enough clearance at the top,
back and sides of the cooktop, and underneath the cooktop. The vents allow the
necessary exhaust for the cooktop to operate properly with correct combustion.
• Make sure the wall coverings around the cooktop can withstand heat up to
194 °F (90 °C).
• Cabinet storage above the surface of the cooktop should be avoided. If cabinet
storage above the cooktop is necessary: allow a minimum clearance of 30 inches
(76.2 cm) between the cooking surface and the bottom of the cabinets.
Important safety information
English 9
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 9 1/29/2018 3:23:40 PM
Important safety information
Important safety information
Cooktop safety
WARNING
To reduce the risk of re, electric shock, personal injuries, and/or death, observe
the following precautions.
• Select cookware that is designed for range top cooking. Use cookware that is
large enough to cover the burner grates. Adjust the burner ames so that the
ames do not extend beyond the bottom of the cookware.
• Make sure all burners are off when not in use.
• Do not use aluminium foil to line the grates or any part of the cooktop.
• Do not leave burners unattended on medium or high heat settings.
• Before igniting, make sure all burner caps are properly in place and all burners
are level.
• Always use the LITE position when igniting the burners and make sure the
burners have ignited. If ignition fails, turn the knob to OFF and wait until the gas
has dissipated.
• When you set a burner to simmer, do not turn the knob quickly. Make sure the
ame stays on.
• Do not place any objects other than cookware on the cooktop.
• This cooktop is designed to cook with a wok or wok ring attachment. If foods are
amed, they should only be amed under a ventilation hood that is on.
• Before removing or changing cookware, turn off the burners.
• Remove food and cookware immediately after cooking.
• Before removing any parts of the burner for cleaning, make sure the cooktop is
off and completely cool.
• After cleaning the burner spreader, make sure it is completely dry before re-
assembling.
• To avoid carbon monoxide poisoning, do not pour water into the cooktop well
while cleaning.
• To avoid cookware discoloration, deformity, and/or carbon monoxide poisoning,
do not use cookware that is substantially larger than the grate.
• Make sure cookware handles are turned to the side or rear of the cooktop and
not over other surface burners.
• Stand away from the cooktop while frying.
• Always heat frying oils slowly, and watch as they heat. If you are frying foods at
high heat, carefully watch during the cooking process. If a combination of fats or
oils is to be used during frying, mix them together before heating.
• Use a deep-fryer thermometer whenever possible. This prevents overheating the
fryer beyond the smoking point.
• Use a minimum amount of oil when shallow pan-frying or deep-frying. Avoid
cooking unthawed food or food with excessive amounts of ice.
• Before moving cookware full of fats or oils, make sure it has completely cooled.
• To prevent delayed eruptive boiling, always allow heated liquids to stand at least
20 seconds after you have turned off the burner so that the temperature in the
liquid can stabilize. In the event of scalding, follow these rst aid instructions:
1. Immerse the scalded area in cool or lukewarm water for at least 10 minutes.
2. Do not apply any creams, oils, or lotions.
3. Cover with a clean, dry cloth.
• If a power failure occurs or the electric ignition fails to operate, do not use
matches or lighters to ignite the burners. This may cause a re or physical burns.
• Do not place and use electric-powered cooking devices such as IH rice cookers
or desktop cooking heaters on top of your cooktop. Electromagnetic forces from
these appliances may cause the cooktop to malfunction.
CAUTION
If the cooktop is installed above an oven, do not use the cooktop while the oven’s
self-cleaning function is on.
10 English
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 10 1/29/2018 3:23:40 PM
Overview
Layout
30" Model: NA30K6550T* / NA30K7750T*
01
09
36" Model: NA36K6550T* / NA36K7750T*
01
09
LR RR
Center
LF RF
LR RR
Center
LF RF
01 Left Front/Left Rear
Semi rapid burners 9,500BTU
02 Center
Power burner NA30K6550T*/
NA36K6550T* : 19,000 BTU
02
05
03
03 Right Rear
Simmer burner
5,000 BTU
06
04
05 Wi-Fi module 06 Grate (3)
07 Surface burner knobs (5 pcs)
NA30K7750T*/NA36K7750T* :
22,000 BTU
04 Right Front
Rapid burner
13,000 BTU
Overview
08 Wi-Fi button (below knob)
09 Bluetooth button (below knob)
only NA30K7750T*/NA36K7750T*
07
08
Each burner has a corresponding knob that lets you to set the ame level from
LO to HI. In addition, each burner knob has a Lite setting. Turning a knob to Lite
ignites the corresponding burner. The burner indicators are located above each
knob and show which burner the knob controls. Each burner is designed for
02
05
03
06
04
specic cooking purposes. See the table below.
Burner Purpose Food type Characteristics
Semi rapid
(LF, LR)
Power
(Center)
Simmer
(RR)
General heating/
General food, casseroles General-purpose
Low simmering
Power heating/
Low simmering
Boiling food,
tomato sauce
Low simmering Chocolate, casseroles,
sauces
cooking
Maximum output
Delicate food that
requires low heat for
a long time
Rapid (RF) Quick heating General General-purpose
07
08
cooking
English 11
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 11 1/29/2018 3:23:41 PM
Using the cooktop burners
2
1
What’s included
Surface burner
grates (3) *
Using the cooktop burners
Cast-iron griddle (1) *
(NA30K7750T*/
NA36K7750T*)
NOTE
If you need an accessory marked with an asterisk (*), you can buy it from the
Samsung Contact Center (1-800-726-7864).
Surface burners and
caps (5) *
Wok grate (1) *
(NA30K7750T*/
NA36K7750T*)
Aluminum griddle (1) *
(NA30K6550T*/
NA36K6550T*)
Ignition
CAUTION
The knob LED indicates if a burner knob has been turned on.
It does not indicate if the burner ame is on.
Check for an actual ame, whether the knob LED is on or off.
Make sure all cooktop burners are properly
installed. To light a burner:
1. Push in the control knob, and then turn it
to the Lite position. The knob LED turns
on and you will hear a “clicking” sound
indicating the electronic ignition system
is working properly.
2. After the cooktop burner lights, turn
the control knob to shift it out of the
Lite position and turn off the electronic
ignition system.
3. Turn the control knob to adjust the ame
level.
NOTE
The dual valve located to the center controls the inner/outer ame of the dual
burner [Center].
When the inner / outer ame is on the HI position, the ame size gets smaller from
the outside when turning the knob from HI to LO. To control the inner ame, push
and turn the knob once again at the position where it starts to control inner ame.
Manual ignition
If there is a power failure, you can ignite the burner manually. Use caution when
doing this.
1. Hold a long gas grill lighter to the cooktop burner you want to light.
2. Push in the control knob for that burner, and then turn it to the Lite position.
Turn on the grill lighter to ignite the burner.
3. After the burner is lit, turn the control knob to adjust the ame level.
12 English
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 12 1/29/2018 3:23:42 PM
Flame level
The ames on the burners should always stay under the cookware, and should not
extend beyond the cookware bottom at any time.
WARNING
• Flames larger than the cookware bottom may result in a re or physical injury.
• When you set a burner to simmer, do not turn the burner knob quickly. Watch the
ame to make sure it stays on.
• After turning on a surface burner, make sure that the burner has ignited even if
the knob LED is on. Adjust the level of the ame by turning the burner knob.
• Always turn off the surface burner controls before removing cookware. All
surface burner controls should be turned OFF when you are not cooking.
• Always turn the burners off before you go to sleep or go out.
• If you smell gas, turn off the gas to the cooktop and call a qualied service
technician. NEVER use an open ame to locate a leak.
• If the LED on the control knob doesn't go on when the surface burner has ignited,
call a qualied service technician.
• If the knob LED illuminates, but the surface burner does not ignite, turn off the
control knob immediately.
• Do not operate the burner for an extended period of time without cookware on
the grate. The nish on the grate may chip without cookware to absorb the heat.
• Be sure the burners and grates are cool before you place your hand, a pot holder,
cleaning cloths or other materials on them.
Cookware
Requirements
• Flat bottom and straight sides
• Tight-tting lid
• Well-balanced with the handle weighing less than the main portion of the pot or
pan.
Material characteristics
• Aluminum: An excellent heat conductor. Some types of food may cause the
aluminum to darken. However, anodized aluminum cookware resists staining and
pitting.
• Copper: An excellent heat conductor but discolors easily.
• Stainless steel: A slow heat conductor with uneven cooking performance but is
durable, easy to clean, and resists staining.
• Cast-Iron: A poor conductor but retains heat very well.
• Enamelware: Heating characteristics depend on the base material.
• Glass: A slow heat conductor. Use only glass cookware that is specied for
cooktop cooking or oven use.
• Heatproof Glass-Ceramic: Can be used for either surface or oven cooking. It
conducts heat very slowly and cools very slowly. Check cookware manufacturer's
directions to be sure it can be used on a gas cooktop.
Size limitations
10 inches
or more
10 inches
or more
CAUTION
• Do not place a pan or pot with a bottom
diameter of about 10 inches or more on
the RF or LF burner.
Using the cooktop burners
English 13
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 13 1/29/2018 3:23:42 PM
Using the cooktop burners
6 inches or less
• Always make sure cookware handles are turned to the side or rear of the cooktop
and not over other surface burners. This will minimize the chance of burns,
Using the cooktop burners
spillovers, and the ignition of ammable materials that can occur if pots or pans
are bumped accidently.
• If using glass cookware, make sure it is designed for cooktop cooking.
• Never leave plastic items on the cooktop. They can melt or ignite. Heating a
sealed plastic container can cause a building up of dangerous pressure which can
cause the container to explode.
• Make sure you hold the handle of a wok or a small one-handled pot while
cooking.
CAUTION
• Do not place a pan or pot with a bottom
diameter of about 6 inches or less on the
center grate. This cookware may tip over.
Use the rear burners for this small-sized
cookware.
To replace the grates correctly, follow these steps:
1. Locate the notch on the back of the right grate.
2. Orient the right grate so that it is on the right side of the cooktop with the notch
in the back.
3. Gently lower the legs of the right grate into the corresponding dimples on the
cooktop.
4. Gently lower the legs of the remaining two grates into the corresponding
dimples on the cooktop as shown in the illustration.
Back of left grate
Back of center grate
Back of right grate
Install the grates.
NOTE
Install the grates as instructed below for longest life. When installed properly, the
openings in the grates are centered over the burners.
The three cooktop grates are designed to t in specic positions on the cooktop.
For maximum stability, these grates should only be used in their proper positions.
• Please place the grate marked with the letter ‘L’ on the left side, and the one with
the letter ‘R’ on the right side.
• The middle grate must be installed with the lled-in section, marked ‘BACK’,
oriented towards the back of the cooktop.
The back of the right grate is notched to help you orient the grates correctly. See
the illustration below.
14 English
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 14 1/29/2018 3:23:43 PM
Wok grate (for NA30K7750T*/NA36K7750T* only)
Woks are often used for stir frying, pan frying, deep frying, and poaching. The
provided wok grate supports 12” to 14” woks.
1. Turn off all burners, and wait until the
grates completely cool down.
2. Place the wok grate on the center or
right front grate.
3. Put a wok on the wok grate. Make sure
the wok settles on the wok grate.
4. Turn on the burner, and adjust the ame
level as appropriate.
Griddle
The removable coated griddle provides an extra cooking surface. This is useful
especially when cooking meat, pancakes, or other foods requiring a large cooking
area.
The griddle can be used only with the left
rear and front burners on the left grate. Use
caution when putting the griddle on the left
grate.
Using the cooktop burners
Hot
CAUTION
• Do not remove the wok grate until the
cooktop grates, surfaces, and wok grate
completely cool down.
• When you use the wok with the cooktop
or when the oven is on, the wok grate on
the cooktop may become very hot. Use
oven gloves when placing or removing
the wok grate.
• Do not use pans with a at bottom or
woks with a diameter less than the wok
ring diameter. The pan or wok may tip
over.
• Do not use an oversized pan. The burner
ames may spread out, causing damage
nearby.
• Do not use the wok grate and the griddle
at the same time.
• This cooktop is not designed to ame
foods. If foods are amed, they should
only be amed under a ventilation hood
that is on.
In most cases, you should preheat the griddle before cooking. See the table below.
Type of Food Preheating Time Preheat setting Cook setting
Pancakes 5-10 min. MED MED-LO
Hamburgers 5-10 min. MED MED
Fried Eggs 5-10 min. MED MED
Bacon 5-10 min. MED MED
Breakfast Sausages 5-10 min. MED MED
CAUTION
• You must turn on the LF and LR burners when you use the griddle.
• Do not remove the griddle until the cooktop grates, surfaces, and griddle itself
cool down.
• If you leave the griddle on the cooktop, it may become very hot when you use
the cooktop. Use oven gloves when placing or removing the griddle.
• Do not set the burners to HI when you use the griddle. This can damage the
coating of the griddle and burn the food you are cooking.
• Do not use metal utensils that can damage the griddle surface.
• Do not use the griddle for other purposes, for example, as a cutting board or a
storage shelf.
• Do not cook excessively greasy foods. The grease may spill over.
English 15
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 15 1/29/2018 3:23:44 PM
Using the cooktop burners
• The griddle is quite heavy because it is made of cast iron. Use both hands when
placing or removing the griddle.
NOTE
• You may need to adjust heat settings for the griddle over time.
• The griddle may discolor over time as it becomes seasoned with use.
• Do not let rust remain on the griddle. If rust appears on the griddle, remove it as
soon as possible.
• Do not clean the griddle in a self-cleaning oven.
Using the cooktop burners
Using the Smart Connect feature
The cooktop has built in a Wi-Fi module that you can use to sync the cooktop with
the SmartThings app. On the SmartThings app, you can:
• monitor the operating status and the power level settings of the cooktop
elements.
• check and change the timer settings.
Functions that can be operated from the SmartThings app may not work
smoothly if communication conditions are poor or the product is installed in a
place with a weak Wi-Fi signal.
How to connect the cooktop
Before you can use the remote features of your Samsung oven or cooktop, you
must pair it to the SmartThings app.
1. Download and open the SmartThings app on your smart device.
2. Follow the app's on-screen instructions, and then press the Smart Connect
button for 3 seconds to connect your cooktop.
3. Once the process is complete, the Smart Connect LED indicator stops blinking
and turns solid. The cooktop is connected successfully.
4. If the Smart Connect LED indicator does not turn in, follow the instruction on the
app to reconnect.
16 English
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 16 1/29/2018 3:23:44 PM
NOTE
The Smart Connect button is below the RF control knob. If you need to press the
Smart Connect button, remove the RF control knob by grasping it and then pulling
it straight up.
Smart Connect button
Smart Connect LED indicator
To monitor the cooktop remotely
1. Make sure the Smart Connect LED indicator turns on. If the Smart Connect LED
indicator does not turn on, press the Smart Connect button. The cooktop can
now be monitored remotely with a connected remote device.
2. Select the cooktop icon on the SmartThings app to open the cooktop monitor
app.
Smart connect on/off
If you set the Smart Connect to Off, mobile devices cannot connect to the cooktop.
To turn Smart Connect on, follow these steps:
1. Pull the RF control knob straight up to remove it.
2. Press the Smart Connect button.
NOTE
The Smart Connect LED indicator is on when Smart Connect is enable. The Smart
Connect LED indicator is off when Smart Connect is not enabled.
3. Put in the RF control knob.
NOTE
• The cooktop continues operating even if the Wi-Fi connection is lost.
• SmartThings Application will not work properly if the Wi-Fi Connection is
unstable.
• See the SmartThings app manual for detailed information.
• For further instructions, refer to the SmartThings app web manual at www.
samsung.com
Using the cooktop burners
English 17
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 17 1/29/2018 3:23:45 PM
Using the cooktop burners
Using the hood control feature
NOTE
This product features a Bluetooth device that you can use to connect the cooktop
to Samsung hood control models. Through the Bluetooth connection, you can
use the hood control function on the SmartThings app. (for NA30K7750T*/
NA36K7750T* only)
For matching hood control-enabled cooktops and hoods, refer to the below table.
Gas cooktop Hood
Using the cooktop burners
Model
To connect to a hood control model and a hood:
1. Download and run the SmartThings app on your smartphone. Then, complete
the Smart Connect procedure to connect to the cooktop.
2. Follow the Bluetooth instructions of the hood control model and activate the
Bluetooth connection.
3. Press the Bluetooth icon
blinks.
4. Press the Bluetooth button on the cooktop. Paring begins.
5. When Bluetooth pairing is nished, the Bluetooth icon LED stops blinking and
glows steadily.
6. Follow the instructions in the user manual of the hood control model and the
App guide to use the hood control.
NA30K7750T*
NA36K7750T*
on the hood control panel. The Bluetooth icon LED
NK30K7000W*
NK36K7000W*
NOTE
The Bluetooth button is below the LF control knob. If you need to press the
Bluetooth button, remove the LF control knob by grasping it and then pulling it
straight up.
Bluetooth button
Bluetooth on/off
1. Press the Bluetooth icon
NOTE
• The Bluetooth icon LED on the hood is on when Bluetooth is enabled.
The Bluetooth icon LED on the hood is off when Bluetooth is not enabled.
• If the Smart Connect connection is not successful, you cannot use the
SmartThings app to monitor and control the hood.
• Without a Smart Connect connection to the cooktop, you can use a Bluetooth
connection to pair the cooktop with the hood and sync them. To do this, follow
the Bluetooth connection steps on the left.
• Bluetooth will not work properly if the Bluetooth connection is unstable.
• See the SmartThings app manual for detailed information.
on the hood control panel.
18 English
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 18 1/29/2018 3:23:45 PM
Care and cleaning of the cooktop
WARNING
Be sure electrical power is off and all surfaces are cool before cleaning any part of
the cooktop.
Cooktop surface
We recommend that you remove food spills immediately after they take place.
1. Turn off all surface burners.
2. Wait until all burner grates cool down,
and then remove them.
3. Clean the cooktop surface using a soft
cloth. If food spills run into gaps of the
burner components, remove the burner
cap and the head, and wipe up the spills.
4. When you are done cleaning, reinsert
the burner components, and then put the
burner grates back into position.
Porcelain enamel surfaces (on some models)
The porcelain enamel nish is sturdy but breakable if misused. This nish is acidresistant. However, any acidic foods with high sugar content (such as fruit, juices,
tomatoes, or vinegar) should not be permitted to remain on the nish.
If an acidic food spills on the cooktop while it is hot, turn off all burners, and then
use a dry paper towel or cloth to wipe the spill up right away. When the surface
has cooled, wash it with an all-purpose cleaner and water. Rinse well. For other
spills, such as fat spatterings, wash the cooktop with soap and water or an allpurpose cleaner after the surface has cooled. Rinse well. Polish with a dry cloth.
Stainless steel surfaces (on some models)
1. Remove any spills, spots, and grease stains using a soft, wet cloth.
2. Apply an apporoved stainless steel cleanser to a cloth or paper towel.
3. Clean one small area at a time, rubbing with the grain of the stainless steel if
applicable.
4. when done, dry the surface using a soft, dry cloth.
5. Repeat steps 2 through 4 as many times as necessary.
CAUTION
• Do not use a steel-wool pad or abrasive cleaner, which can scratch or damage the
surface.
• Do not remove the cooktop surface to clean it. The gas lines leading to the burner
manifolds can be damaged, resulting in a re or system failure.
• Do not pour water into the cooktop well while cleaning the cooktop. This could
leak down into the cooktop gas and electrical systems creating a risk of electrical
shock or high levels of Carbon Monoxide due to corrosion of the gas valves or
ports.
• Do not spray any type of cleanser into the manifold holes. The ignition system is
located in those holes and must be kept free of moisture.
• Do clean the cooktop or stainless steel parts with:
• Caustic lye (sodium hydroxide) or cleaners containing this chemical
• Hard or steel wool pads
• Abrasive materials or chemicals.
Care and cleaning of the cooktop
English 19
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 19 1/29/2018 3:23:45 PM
Care and cleaning of the cooktop
3
2
1
6
7
8
01
02
Care and cleaning of the cooktop
Control knobs
Make sure all surface burner knobs are in the OFF position.
1. Pull knobs off the control valve stems
2. Clean the knobs in warm, soapy water.
Then rinse and dry them thoroughly.
3. Clean the stainless steel surfaces using
stainless steel cleaner.
4. Re-attach the knobs in the OFF position
to the control valve stems.
CAUTION
• Do not clean the control knobs in a dish
washer.
• Do not spray cleansers directly onto
01 Grasp each knob and pull straight
up to remove.
02 Spill protector. Do not remove.
the control panel. Moisture entering the
electric circuits may cause electric shock
or product damage.
Burner grates and components
Turn off all surface burners and make sure they have all cooled down.
1. Remove the burner grates.
2. Remove the burner caps from the burner
heads.
3. Remove the burner heads from the
valve manifolds to reveal the starter
electrodes.
4. Clean all removable grates and burner
components in warm, soapy water. Do
not use steel-wool pads or abrasive
cleaners.
5. Rinse and dry grates and burner
components thoroughly.
6. Return the burner heads to their
positions on top of the manifold valves.
Make sure a starter electrode is inserted
through the hole in each burner head.
NOTE
See pages 22, 23, and 24 for detailed
burner component re-assembly instructions.
7. Return the burner caps to their positions
on top of the burner heads. To ensure
proper and safe operation, make sure the
burner caps lie at on top of the burner
heads.
8. Re-install the burner grates in their
respective positions.
9. Turn on each burner and check if it
operates properly. After verifying that a
burner operates normally, turn it off.
20 English
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 20 1/29/2018 3:23:46 PM
Burner caps and heads
Burner bases
NOTES
Before removing the burner caps and heads, remember their size and location.
Replace them in the same location after cleaning.
Wash burner caps and burner heads in hot, soapy water and rinse with clean
running water. You may scour with a plastic scouring pad to remove burned-on
food particles.
Use a sewing needle or twist tie to unclog the small holes in the burner head, if
required.
CAUTION
• Do not wash any burner parts in a dishwasher.
• Do not use steel wool or scouring powders to clean the burners.
NOTE
• The brass parts of your burner will change
color with use. However, this will not
affect performance. You can clean the
brass parts with a brass cleaner.
Brass burner head
(Only NA30K7750T*/NA36K7750T*)
• After cleaning, conrm that the burner
port openings aren't plugged.
CAUTION
The burner bases cannot be removed for cleaning.
Make sure that no water gets into the burner bases and the brass gas orices.
Wipe clean with a damp cloth. Be careful not to scratch, deform, or damage the
bases. Allow them to dry fully before using.
Electrode
Power burner base Round burner base
Care and cleaning of the cooktop
English 21
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 21 1/29/2018 3:23:47 PM
Care and cleaning of the cooktop
01
02
Care and cleaning of the cooktop
Electrodes
CAUTION
Do not attempt to remove the electrode from the cooktop or burner bases.
Be careful not to push in any cooktop
controls while cleaning the cooktop. A slight
electrical shock might result which could
cause you to knock over hot cookware.
Make sure that the white ceramic electrodes
in the cooktop are clear of soil and dry.
Clean the metal part of the electrode with
a soft cloth. Do not use water to clean the
01 Clean this metal part
02 Do not clean this white ceramic
part with an emery board
igniters.
Before reassembling the surface burners,
push down gently on each of the white
ceramic, electrodes to make sure they are
pressed against the burners bases.
NOTE
Do not attempt to remove the electrode
from the cooktop.
Grates and wok grate
CAUTION
Do not clean the grates or wok grate in a dishwasher. They will be damaged.
Lift grates out when cool. Grates should be
washed regularly and after spillovers. Wash
them in hot, soapy water and rinse with
clean water. When replacing the grates, be
sure they are positioned securely over the
burners.
Cast-iron griddle (for NA30K7750T*/NA36K7750T* only)
• Rinse with hot water (do not use soap),
and dry thoroughly.
• Before cooking, prepare the surface with
cooking spray or vegetable oil.
• After cooking, clean the griddle with a
stiff brush and hot water.
• Using soap is not recommended and harsh
detergents should never be used.
• Store in a cool, dry place.
CAUTION
• If something has spilled under the griddle, it should be cleaned up as soon as
possible to prevent “baked on” food soil.
• Do not allow grease to accumulate under the griddle as it can be a re hazard.
Clean under the griddle as soon as it is cool with hot soapy water.
• Do not place the griddle in a microwave.
• Do not wash in a dishwasher.
• Always turn off all surface burners before removing the griddle. Use caution
when handling a hot griddle.
• Do not clean the griddle in a self-cleaning oven.
22 English
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 22 1/29/2018 3:23:47 PM
Burner head and cap replacement
Dual Burner head
1. Orient the burner head so that the
2. Install the burner head so that the
opening for the electrode lines up with
the electrode.
electrode passes through the opening for
the electrode. Make sure the burner head
lies at on the stove top.
Round Burner head
1. Orient the burner head so that the
opening for the electrode lines up with
the electrode.
2. Install the burner head so that the
electrode passes through the opening for
the electrode. Make sure the burner head
lies at on the stove top.
Care and cleaning of the cooktop
Burner Head
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 23 1/29/2018 3:23:48 PM
CAUTION
Make sure all burner components (heads
and caps) are reinstalled properly. They
will be stable and rest at when correctly
installed.
English 23
Care and cleaning of the cooktop
Care and cleaning of the cooktop
Burner cap
Burner cap
1. Match the burner caps to the burners by
size, and then re-install the caps on the
burner heads.
CAUTION
Make sure each cap is re-installed on the
correct burner head, is centered on the
burner head, and lies at.
CAUTION
Make sure all burner components (heads
and caps) are reinstalled properly. They
will be stable and rest at when correctly
installed.
Top Bottom
NOTE
NOTE
The precise simmer burner (RR) cap and
the inner Dual burner (Center) cap are
interchangeable.
After installation of surface burners, check the ignition.
Incorrect placement of a burner head or cap will result in poor ignition or uneven
ames (as shown in the pictures).
24 English
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 24 1/29/2018 3:23:50 PM
Troubleshooting
If you encounter a problem with the cooktop, check the tables starting below, and
then try the suggested actions.
Checkpoints
Gas safety
Problem Possible cause Action
You smell gas. The surface burner knob
is not in the OFF position
and the burner is not lit.
There is a gas leak. Clear the room, building, or area
Surface burner
Problem Cause Action
All burners
do not light.
The power cord is not plugged
into the electrical outlet.
A fuse in your home may be
blown or the circuit breaker
may have tripped.
The gas supply is not properly
connected or turned on.
Turn the burner knob to OFF.
of all occupants.
Immediately call your gas supplier
from a neighbor’s phone. Do
not call from your phone. It is
electrical and could cause a spark
that could ignite the gas. Follow
the gas supplier’s instructions.
If you cannot reach your gas
supplier, call the re department.
Make sure the electrical plug
is plugged into a live, properly
grounded outlet.
Replace the fuse or reset the
circuit breaker.
See the Installation Instructions
that came with your cooktop.
Problem Cause Action
Surface
burners do
not light.
A surface
burner
clicks during
operation.
The burners
do not burn
evenly.
Very large
or yellow
surface
burner
ames.
The control knob is not set
properly.
The burner caps are not in
place.
The burner base is misaligned.
The control knob has been left
in the Lite position.
Surface burner components
and caps are not assembled
correctly and level.
The surface burners are dirty. Clean the surface burner
The wrong burner orice is
installed.
Push in the control knob and
turn it to the Lite position.
Clean the electrodes.
Put the burner cap on the
burner head.
Align the burner base.
After the burner lights, turn
the control knob to a desired
setting.
If the burner still clicks, contact
a service technician.
pages 22, 23, and 24.
components.
(pages 20, 21, and 22.)
Check the burner orice size.
Contact your installer if you
have the wrong orice (LP
gas instead of natural gas or
natural gas instead of LP gas).
Troubleshooting
English 25
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 25 1/29/2018 3:23:50 PM
Warranty
Warranty
PLEASE DO NOT DISCARD.
SAMSUNG GAS COOKTOP
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA or CANADA INC. (SAMSUNG) and delivered new, in the original carton to
the original consumer purchaser, is warranted by SAMSUNG against manufacturing
defects in materials and workmanship for a limited warranty period of:
One (1) Year Parts and Labor
This limited warranty begins on the original date of purchase, and is valid only on
products purchased and used in the United States or Canada. To receive warranty
service, the purchaser must contact SAMSUNG for problem determination and
service procedures. Warranty service can only be performed by a SAMSUNGauthorized service center, and any unauthorized service will void this warranty. The
original dated bill of sale must be presented upon request as proof of purchase to
SAMSUNG or SAMSUNG’s authorized service center. Samsung will provide in-home
service during the one (1) year warranty period at no charge subject to availability
within the contiguous United States or Canada. In-home service is not available in
all areas. To receive in-home service, product must be unobstructed and accessible
to the service agent. If service is not available, Samsung may elect to provide
transportation of the product to and from an authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge as
stipulated herein, with new or reconditioned parts or products if found to be
defective during the limited warranty period specied above. All replaced parts
and products become the property of SAMSUNG and must be returned to SAMSUNG.
Replacement parts and products assume the remaining original warranty, or ninety
(90) days, whichever is longer.
This limited warranty shall not cover cases of incorrect electric current, voltage or
supply, light bulbs, house fuses, house wiring, cost of a service call for instructions,
or xing installation errors. Furthermore, damage to the cooktop caused by the
use of cleaners other than the recommended cleaners and pads and damage to the
cooktop caused by hardened spills of sugary materials or melted plastic that are
not cleaned according to the directions in the use and care guide are not covered.
SAMSUNG does not warrant uninterrupted or error-free operation of the product.
EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES OR CONDITIONS
ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL
WARRANTIES AND CONDITIONS INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES AND CONDITIONS OF MERCHANTABILITY, INFRINGEMENT, OR FITNESS
FOR A PARTICULAR PURPOSE.
NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION
WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG.
SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE
TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER GENERAL, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE,
OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON
WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT
THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING
THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES
ALL RISK AND LIABILITY FOR LOSS, DAMAGE, OR INJURY TO PURCHASER AND
PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF
THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT.
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE, AND STATES
YOUR EXCLUSIVE REMEDY.
26 English
NA9300K_DG68-00842A-04_EN+MES+CFR.indb 26 1/29/2018 3:23:50 PM
Loading...