Samsung MS23K3555EW Operating Instructions

Microwave Oven

User manual

MS23K3555

**

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Contents

Using this user manual 3

Contents

The following symbols are used in this User Manual: 3

Safety instructions 3

Important safety instructions 3
Correct Disposal of This Product (Waste Electrical & Electronic Equipment) 7

Installation 9

Accessories 9
Installation site 9
Turntable 9

Maintenance 10

Cleaning 10
Replacement (repair) 10
Care against an extended period of disuse 10

Oven use 12

How a microwave oven works 12
Checking that your oven is operating correctly 13
Cooking/Reheating 13
Setting the time 14
Power levels and time variations 14
Adjusting the cooking time 15
Stopping the cooking 15
Setting the energy save mode 15
Using the healthy steam features 16
Using the auto cook features 19
Using the quick defrost features 21
Using the keep warm features 22
Using the deodorization features 23
Using the child lock features 23
Using the favorite features 23
To use the favorite setting 24
Switching the beeper off 24

Quick look-up guide 11

Cookware guide 24

Oven features 11

Oven 11
Control panel 12

Cooking guide 25

Troubleshooting and information code 27

Troubleshooting 27
Information code 29

Technical specifications 30

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Using this user manual

You have just purchased a SAMSUNG microwave oven. Your Owner’s Instructions
contains valuable information on cooking with your microwave oven:

•Safety precautions

•Suitable accessories and cookware

•Useful cooking tips

•Cooking tips

Safety instructions

IMPORTANT SAFETY INSTRUCTIONS

READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
WARNING: If the door or door seals are damaged, the oven

Using this user manual

The following symbols are used in this User Manual:

WARNING

Hazards or unsafe practices that may result in severe personal injury or death.

CAUTION

Hazards or unsafe practices that may result in minor personal injury or property
damage.

NOTE

Useful tips, recommendations, or information that helps users manipulate the product.

must not be operated until it has been repaired by a competent
person.
WARNING: It is hazardous for anyone other than a competent
person to carry out any service or repair operation that
involves the removal of a cover which gives protection against
exposure to microwave energy.
WARNING: Liquids and other foods must not be heated in
sealed containers since they are liable to explode.
WARNING: Only allow children to use the oven without
supervision when adequate instructions have been given
so that the child is able to use the oven in a safe way and
understands the hazards of improper use.
This appliance is intended to be used in household only and it
is not intended to be used such as:

•staff kitchen areas in shops, offices and other working
environments;

•farm houses;

•by clients in hotels, motels and other residential environments;

•bed and breakfast type environments.

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Safety instructions

Safety instructions

Only use utensils that are suitable for use in microwave ovens.
When heating food in plastic or paper containers, keep an eye
on the oven due to the possibility of ignition.
Metallic containers for food and beverages are not allowed
during microwave cooking.
The microwave oven is intended for heating food and
beverages. Drying of food or clothing and heating of warming
pads, slippers, sponges, damp cloth and similar may lead to risk
of injury, ignition or fire.
If smoke is observed (emitted), switch off or unplug the
appliance and keep the door closed in order to stifle any
flames.
Microwave heating of beverages can result in delayed eruptive
boiling, therefore care must be taken when handling the
container.
The contents of feeding bottles and baby food jars shall

The oven should be cleaned regularly and any food deposits
removed.
Failure to maintain the oven in a clean condition could lead to
deterioration of the surface that could adversely affect the life
of the appliance and possibly result in a hazardous situation.
The microwave oven is intended to be used on the counter top
(freestanding) use only, the microwave oven shall not be placed
in a cabinet.
The appliance should not be cleaned with a water jet.
The appliance is not intended for installing in road vehicles,
caravans and similar vehicles etc.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the

appliance by a person responsible for their safety.
be stirred or shaken and the temperature checked before
consumption, in order to avoid burns.

Children should be supervised to ensure that they do not play

with the appliance.
Eggs in their shell and whole hard-boiled eggs should not be
heated in microwave ovens since they may explode, even after
microwave heating has ended.

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This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.
This oven should be positioned proper direction and height
permitting easy access to cavity and control area.
Before using the your oven first time, oven should be operated
with the water during 10 minute and then used.
If the oven generates a strange noise, a burning smell, or smoke
is emitted, unplug the power plug immediately and contact
your nearest service center.
The microwave oven has to be positioned so that plug is
accessible.

General safety

Any modifications or repairs must be performed by qualified personnel only.

Do not heat food or liquids sealed in containers for the microwave function.

Do not use benzene, thinner, alcohol, or steam or high-pressure cleaners to clean

the oven.

Do not install the oven: near a heater or flammable material; locations that are

humid, oily, dusty or exposed to direct sunlight or water; or where gas may leak;

or an uneven surface.

This oven must be properly grounded in accordance with local and national codes.

Regularly use a dry cloth to remove foreign substances from the power plug

terminals and contacts.

Do not pull, excessively bend, or place heavy objects on the power cord.

If there is a gas leak (propane, LP, etc) ventilate immediately. Do not touch the

power cord.

Do not touch the power cord with wet hands.

While the oven is operating, do not turn it off by unplugging the power cord.

Do not insert fingers or foreign substances. If foreign substances enter the oven,

unplug the power cord and contact a local Samsung service centre.

Do not apply excessive pressure or impact to the oven.

Do not place the oven over fragile objects.

Ensure the power voltage, frequency, and current matches the product

specifications.

Firmly plug the power plug into the wall socket. Do not use multiple plug adapters,

extension cords, or electric transformers.

Do not hook the power cord on metal objects. Make sure the cord is between

objects or behind the oven.

Do not use a damaged power plug, power cord, or loose wall socket. For damaged

power plugs or cords, contact a local Samsung service centre.

Do not pour or directly spray water onto the oven.

Do not place objects on the oven, inside, or on the oven door.

Do not spray volatile materials such as insecticide on the oven.

Safety instructions

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Safety instructions

Safety instructions

Do not store flammable materials in the oven. Because alcohol vapours can contact
hot parts of the oven, use caution when heating food or drinks containing alcohol.

Children may bump themselves or catch their fingers on the door. When opening/
closing the door, keep children away.

Microwave warning

Microwave heating of beverages may result in delayed eruptive boiling; always
use caution when handling the container. Always allow beverages to stand at least
20 seconds before handling. If necessary, stir during heating. Always stir after
heating.

In the event of scalding, follow these First Aid instructions:

1. Immerse the scalded area in cold water for at least 10 minutes.

2. Cover with a clean, dry dressing.

3. Do not apply any creams, oils, or lotions.

To avoid damaging the tray or rack, do not put the tray or rack in water shortly
after cooking.

Do not use the oven for deep fat frying because the oil temperature cannot be
controlled. This could result in a sudden boil over of hot oils.

Microwave oven precautions

Only use microwave-safe utensils. Do not use metallic containers, gold or silver
trimmed dinnerware, skewers, etc.

Remove wire twist ties. Electric arcing may occur.
Do not use the oven to dry papers or clothes.
Use shorter times for small amounts of food to prevent overheating or burning.
Keep the power cord and power plug away from water and heat sources.
To avoid the risk of explosion, do not heat eggs with shells or hard-boiled eggs. Do

not heat airtight or vacuum-sealed containers, nuts, tomatoes, etc.
Do not cover the ventilation slots with cloth or paper. This is a fire hazard. The

oven may overheat and turn off automatically and will remain off until it cools
sufficiently.

Always use oven mitts when removing a dish.
Stir liquids halfway during heating or after heating ends and allow the liquid stand

at least 20 seconds after heating to prevent eruptive boiling.

Stand at arms length from the oven when opening the door to avoid getting

scalded by escaping hot air or steam.

Do not operate the oven when it is empty. The oven will automatically shut down

for 30 minutes for safety purposes. We recommend placing a glass of water inside

the oven at all times to absorb microwave energy in case the oven is started

accidentally.

Install the oven in compliance with the clearances in this manual. (See Installing

your microwave oven.)

Use caution when connecting other electrical appliances to sockets near the oven.

Microwave operation precautions

Failure to observe the following safety precautions may result in harmful exposure

to microwave energy.

•Do not operate the oven with the door open. Do not tamper with the safety
interlocks (door latches). Do not insert anything into the safety interlock holes.

•Do not place any object between the oven door and front face or allow food
or cleaner residue to accumulate on sealing surfaces. Keep the door and door
sealing surfaces clean by wiping with a damp cloth and then with a soft, dry
cloth after each use.

•Do not operate the oven if it is damaged. Only operate after it has been repaired
by a qualified technician.
Important: the oven door must close properly. The door must not be bent; the
door hinges must not be broken or loose; the door seals and sealing surfaces
must not be damaged.

•All adjustments or repairs must be done by a qualified technician.

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Limited warranty

Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic
defect if the damage to the unit or accessory was caused by the customer. Items
this stipulation covers include:

•Door, handles, out-panel, or control panel that are dented, scratched, or broken.

•A broken or missing tray, guide roller, coupler, or wire rack.

Use this oven only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all
possible conditions and situations that may occur. It is your responsibility to use
common sense, caution, and care when installing, maintaining, and operating your
oven.

Because these following operating instructions cover various models, the
characteristics of your microwave oven may differ slightly from those described in
this manual and not all warning signs may be applicable. If you have any questions
or concerns, contact a local Samsung service centre or find help and information
online at www.samsung.com.

Use this oven for heating food only. It is intended for domestic use only. Do not
heat any type of textiles or cushions filled with grains. The manufacturer cannot
be held liable for damage caused by improper or incorrect use of the oven.

To avoid deterioration of the oven surface and hazardous situations, always keep
the oven clean and well maintained.

Product group definition

This product is a Group 2 Class B ISM equipment. The definition of group 2 which
contains all ISM equipment in which radio-frequency energy is intentionally
generated and/or used in the form of electromagnetic radiation for the treatment
of material, and EDM and arc welding equipment.

For Class B equipment is equipment suitable for use in domestic establishments
and in establishments directly connected to a low voltage power supply network
which supplies buildings used for domestic purposes.

Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature
indicates that the product and its electronic accessories
(e.g. charger, headset, USB cable) should not be disposed
of with other household waste at the end of their working
life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate
these items from other types of waste and recycle them
responsibly to promote the sustainable reuse of material
resources.
Household users should contact either the retailer where
they purchased this product, or their local government office,
for details of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the
terms and conditions of the purchase contract. This product
and its electronic accessories should not be mixed with other
commercial wastes for disposal.

For information on Samsung’s environmental commitments and product specific
regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/
samsungelectronics/corporatecitizenship/data_corner.html

Safety instructions

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Safety instructions

Safety instructions

COOKING INSTRUCTIONS ON FOOD PACKAGING

Microwave Symbols

On the front of your oven there is a microwave oven symbol, as shown below.

This symbol has been introduced for your benefit
when cooking or reheating packaged food.

Packaged food is also, increasingly, using a microwave
symbol similar to the one below. When you see this

Symbol on food packaging, cooking instructions are
based on either the IEC Power Output Rating, or the
Reheating Categories A, B, C, D or E.

COOKING INSTRUCTIONS

The IEC Power Output rating is an internationally standardised rating, so all
microwave manufacturers now use the same method of measuring power output.

If food packaging gives cooking instructions based on IEC Power ratings, set
cooking times according to the IEC Power of your oven.

For example :

If the cooking instructions are based on a 650 W oven, then you will need to
reduce some cooking time for the MS23K3555** (800 W).

Ready meals are now very convenient and popular. These are meals which are
already prepared and cooked by the food manufacturer, and then frozen, chilled or
vacuum sealed for long life.

Increasingly, heating times for such ready meals are being based on the Heating
Categories A, B, C, D and E.

On this instance, simply match the heating category of your oven to the
instructions on the food package, and set your timer accordingly.

For example :

If the heating instructions are 3 minutes on HIGH for a D category oven, then you
will need to set your timer for less than 3 minutes on HIGH for the MS23K3555**
(E category).

IMPORTANT: Always remember that cooking instructions are intended only as a
guide. If you have followed the instructions and the food is still not piping hot
throughout, simply return it to the oven and cook it until it is.

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Installation

Accessories

Depending on the model that you have purchased, you are supplied with several
accessories that can be used in a variety of ways.

01

02

03

IMPORTANT

DO NOT operate the microwave oven without the roller ring and turntable.

01 Roller ring, to be placed in the centre of

the oven.
Purpose: The roller ring supports the

turntable.

02 Turntable, to be placed on the roller

ring with the centre fitting to the
coupler.
Purpose: The turntable serves as the

main cooking surface; it
can be easily removed for
cleaning.

03 Glass steamer see page 18-19.

Purpose: The glass steamer when

using healthy steam function.

Installation site

20 cm
above

85 cm of the

floor

Turntable

10 cm

behind

10 cm on

the side

•Select a flat, level surface approx. 85 cm
above the floor. The surface must support
the weight of the oven.

•Secure room for ventilation, at least 10 cm
from the rear wall and both sides, and
20 cm from above.

•Do not install the oven in hot or damp
surroundings, such as next to other
microwave ovens or radiators.

•Conform to the power supply
specifications of this oven. Use only
approved extension cables if you need to
use.

•Wipe the interior and the door seal with a
damp cloth before using your oven for the
first time.

Remove all packing materials inside the
oven. Install the roller ring and turntable.
Check that the turntable rotates freely.

Installation

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Maintenance

Cleaning

Clean the oven regularly to prevent impurities from building up on or inside the
oven. Also pay special attention to the door, door sealing, and turntable and roller
ring (applicable models only).
If the door won’t open or close smoothly, first check if the door seals have built up
impurities. Use a soft cloth in soapy water to clean both the inner and outer sides
of the oven. Rinse and dry well.

To remove stubborn impurities with bad smells from inside the oven

1. With an empty oven, put a cup of diluted lemon juice on the centre of the

Maintenance

turntable.

2. Heat the oven for 10 minutes at max power.

3. When the cycle is complete, wait until the oven cools down. Then, open the door

and clean the cooking chamber.

To clean inside swing-heater models

To clean the upper area of the cooking
chamber, lower the top heating element by
45° as shown. This will help clean the upper
area. When done, reposition the top heating
element.

CAUTION

•Keep the door and door sealing clean and ensure the door opens and closes
smoothly. Otherwise, the oven’s lifecycle may be shortened.

•Take caution not to spill water into the oven vents.

•Do not use any abrasive or chemical substances for cleaning.

•After each use of the oven, use a mild detergent to clean the cooking chamber

after waiting for the oven to cool down.

Replacement (repair)

WARNING

This oven has no user-removable parts inside. Do not try to replace or repair the
oven yourself.

•If you encounter a problem with hinges, sealing, and/or the door, contact a
qualified technician or a local Samsung service centre for technical assistance.

•If you want to replace the light bulb, contact a local Samsung service centre. Do
not replace it yourself.

•If you encounter a problem with the outer housing of the oven, first unplug the
power cord from the power source, and then contact a local Samsung service
centre.

Care against an extended period of disuse

•If you don’t use the oven for an extended period of time, unplug the power cord
and move the oven to a dry, dust-free location. Dust and moisture that builds up
inside the oven may affect the performance of the oven.

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Quick look-up guide

Oven features

If you want to cook some food.

If you want to add an extra 30 seconds.

2

1

Place the food in the oven. Press the

START/+30s button.

Result: Cooking starts. When it has

finished.

1) The oven beeps 4 times.

2) The end reminder signal will beep
3 times (once every minute).

3) The current time is displayed again.

1. Press the START/+30s button one or
more times for each extra 30 seconds
that you wish to add.

2. By turning the Dial Knob, You can set the
time as you want.

Oven

01 02 04

01 Door handle 02 Door 03 Ventilation holes

04 Light 05 Door latches 06 Turntable

03

0805

09 100706

Quick look-up guide

07 Coupler

10 Control panel

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08 Roller ring

09 Safety interlock holes

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Oven features

Oven use

Control panel

01 Healthy Steam Button
02 Auto Cook Button
03 Quick Defrost Button
04 Keep Warm Button
05 Microwave Button
06 Deodorization Button

01

03

05

Oven features

07

09

11

02

04

06

08

10

12

07 Child Lock Button
08 Favorite Button
09 Dial Knob (Weight/Serving/Time)
10 Select/Clock Button
11 Stop/Eco Button
12 Start/+30s Button

How a microwave oven works

Microwaves are high-frequency electromagnetic waves; the energy released
enables food to be cooked or reheated without changing either the form or the
colour.
You can use your microwave oven to:

•Defrost

•Reheat

•Cook

Cooking principle.

1. The microwaves generated by the
magnetron reflected at cavity and are
distributed uniformly as the food rotates
on the turntable. The food is thus cooked
evenly.

2. The microwaves are absorbed by the
food up to a depth of about 1 inch
(2.5 cm). Cooking then continues as the
heat is dissipated within the food.

3. Cooking times vary according to the
container used and the properties of the
food:

•Quantity and density

•Water content

•Initial temperature (refrigerated or not)

IMPORTANT

As the centre of the food is cooked by heat dissipation, cooking continues even when
you have taken the food out of the oven. Standing times specified in recipes and in
this booklet must therefore be respected to ensure:

•Even cooking of the food right to the centre.

•The same temperature throughout the food.

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Checking that your oven is operating correctly

The following simple procedure enables you to check that your oven is
working correctly at all times. If you are in doubt, refer to the section entitled
“Troubleshooting” on the page 27 to 29.

NOTE

The oven must be plugged into an appropriate wall socket. The turntable must be
in position in the oven. If a power level other than the maximum (100 % - 800 W)
is used, the water takes longer to boil.

Open the oven door by pulling the handle on the upper side of the door.
Place a glass of water on the turntable. Close the door.

Press the START/+30s button and set the
time to 4 or 5 minutes, by pressing the
START/+30s button the appropriate number
of times.
Result: The oven heats the water for 4 or

5 minutes.
The water should then be boiling.

Cooking/Reheating

The following procedure explains how to cook or reheat food.

IMPORTANT

ALWAYS check your cooking settings before leaving the oven unattended.

Open the door. Place the food in the centre of the turntable. Close the door. Never
switch the microwave oven on when it is empty.

1. Press the Microwave button.
Result: The 800 W (Maximum cooking

1

2. Select the appropriate power level by
turning the Dial Knob. (Refer to the power

2

level table.) And then press the Select/
Clock button.

3. Set the cooking time by turning the Dial
Knob.

3

Result: The cooking time is displayed.

4. Press the START/+30s button.
Result: The oven light comes on and the

4

1) The oven beeps 4 times.

2) The end reminder signal will beep

3) The current time is displayed again.

power) indications are displayed:

(microwave mode)

turntable starts rotating. Cooking
starts and when it has finished.

3 times (once every minute).

Oven use

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Oven use

Oven use

Setting the time

When power is supplied, “88:88” and then “12:00” is automatically displayed on
the display.

Please set the current time. The time can be displayed in either the 24-hour or 12­hour notation. You must set the clock:

•When you first install your microwave oven

•After a power failure

NOTE

Do not forget to reset the clock when you switch to and from summer and winter
time.

1. Press the Select/Clock button.

1

2

3

4

2. Set the 24-hour or 12-hour notation by
turning the Dial Knob. And then press the

Select/Clock button.

3. Turn the Dial Knob to set the hour. And
then press the Select/Clock button.

4. Turn the Dial Knob to set the minute.

Power levels and time variations

The power level function enables you to adapt the amount of energy dissipated
and thus the time required to cook or reheat your food, according to its type and
quantity. You can choose between six power levels.

Power level Percentage Output

HIGH 100 % 800 W

MEDIUM HIGH 75 % 600 W

MEDIUM 56 % 450 W

MEDIUM LOW 38 % 300 W

DEFROST 23 % 180 W

LOW 13 % 100 W

The cooking times given in recipes and in this booklet correspond to the specific
power level indicated.

If you select a... Then the cooking time must be...

Higher power level
Lower power level

Decreased
Increased

5. When the right time is displayed, press
the Select/Clock button to start the clock.

5

Result: The time is displayed whenever

you are not using the microwave
oven.

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Adjusting the cooking time

You can increase the cooking time by pressing the START/+30s button once for
each 30 seconds to be added.

•Check how cooking is progressing at any time simply by opening the door

•Increase the remaining cooking time

Method 1

To increase the cooking time of your food

2

during cooking, press the START/+30s
button once for each 30 seconds that you
wish to add.

•Example: To add three minutes, press the

START/+30s button six times.

1

Method 2

Just turning Dial Knob to adjust cooking
time.

•To increase cooking time, turn to right and

to decrease cooking time, turn to left.

Stopping the cooking

You can stop cooking at any time so that you can:

•Check the food

•Turn the food over or stir it

•Leave it to stand

To stop the cooking... Then...

Temporarily

Open the door or press the STOP/ECO button once.
Result: Cooking stops.

To resume cooking, close the door again and press the
START/+30s button.

Completely

Press the STOP/ECO button once.
Result: Cooking stops.

If you wish to cancel the cooking settings, press the
STOP/ECO button again.

Setting the energy save mode

The oven has an energy save mode.

•Press the STOP/ECO button.
Result: Display off.

•To remove energy save mode, open the

door or press the STOP/ECO button and
then display shows current time. The oven
is ready for use.

Oven use

NOTE

Auto energy saving function

If you do not select any function when appliance is in the middle of setting or
operating with temporary stop condition, function is canceled and clock will be
displayed after 25 minutes.
Oven Lamp will be turned off after 5 minutes with door open condition.

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Oven use

Oven use

Using the healthy steam features

The Healthy Steam features has 17 pre-programmed cooking times. You do not
need to set either the cooking times or the power level. You can adjust the number
of servings by turning the Dial Knob. You can Healthy Steam cook with glass
steamer.

First, place the glass steamer with food in the centre of the turntable.

1. Press the Healthy Steam button.

1

2. Select the Healthy or Asian Features by

2

3

4

5

turning the Dial Knob. And then press the
Select/Clock button.

1 - Healthy
2 - Asian Features

3. Select the type of food that you are
cooking by turning the Dial Knob. And
then press the Select/Clock button.

4. Select the size of the serving by turning
the Dial Knob. (Refer to the table on the
side.)

5. Press the START/+30s button.
Result: The food is cooked according

to the preprogrammed setting
selected.

1) The oven beeps 4 times.

2) The end reminder signal will beep

3 times (once every minute).

3) The current time is displayed again.

IMPORTANT

Use only recipients that are microwave­safe.

The following two table present 17 healthy/asian cooking features. It contains
its recommended weight per item, standing times after cooking and appropriate
recommendations.

IMPORTANT

Use oven gloves while taking out.

1. Healthy

Code/Food Serving Size Instructions

1-1
Broccoli
Florets

150 g
300 g

Rinse and clean fresh broccoli and prepare
florets. Add 100 ml water into the glass steamer.
Put the broccoli on the insert tray in the glass
steamer. Cover with lid. After cooking, stand for
2-3 minutes.

1-2
Sliced Carrots

200 g
400 g

Rinse and clean fresh carrots. Add 100 ml water
into the glass steamer. Put the carrots on the
insert tray in the glass steamer. Cover with lid.
After cooking, stand for 2-3 minutes.

1-3
Cauliflower
Florets

200 g
400 g

Rinse and clean fresh cauliflowers and prepare
florets. Add 100 ml water into the glass steamer.
Put the cauliflowers on the insert tray in the
glass steamer. Cover with lid. After cooking,
stand for 2-3 minutes.

1-4
Cubed
Pumpkin

200 g
400 g

Weigh the fresh pumpkins, washing and cutting
into similar sizes or cubes. Add 100 ml water
into the glass steamer. Put the pumpkins on the
insert tray in the glass steamer. Cover with lid.
After cooking, stand for 2-3 minutes.

1-5
Peeled
Potatoes

250 g
500 g

Rinse and peel the potatoes and cut into a
similar size. Add 100 ml water into the glass
steamer. Put the potatoes on the insert tray in
the glass steamer. Cover with lid. After cooking,
stand for 2-3 minutes.

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Code/Food Serving Size Instructions

1-6
Frozen
Vegetable

150 g
300 g

Add 100 ml water into the glass steamer. Put the
frozen vegetable on the insert tray in the glass
steamer. Cover with lid. After cooking, stand for
2-3 minutes.

1-7
Fruit
Compote

300 g Weigh the fresh fruits (e.g. apples, pears,

plums, apricots, mangoes or pineapple) after
peeling, washing and cutting into similar sizes
or cubes. Add 100 ml water into the glass
steamer. Put fruits on the insert tray in the glass
steamer. Cover with lid. After cooking, stand for
2-3 minutes.

1-8
White Rice

200 g Put the white rice into the glass steamer. Add

400 ml cold water. Cover with lid. After cooking,
stand for 5 minutes.

1-9
Steamed Beef

200 g
400 g

Cut beef steak into cubes or weigh the minced
beef and make a ball shape (each Ø25 mm). Add
100 ml water into the glass steamer. Insert tray
and put the beef in the glass steamer. Cover with
lid. After cooking, stand for 2-3 minutes.

1-10
Salmon Fillets

200 g
400 g

Rinse fish and add 1 tablespoon lemon juice.
Add 100 ml water into the glass steamer. Put
salmon fillets on insert tray into the glass
steamer. Cover with lid. After cooking, stand for
2-3 minutes.

1-11
Chicken
Breasts

250 g
500 g

Rinse pieces and snick on surface of skin. Add
100 ml water into the glass steamer. Put the
chicken breasts on the insert tray into glass
steamer. Cover with lid. After cooking, stand for
2-3 minutes.

2. Asian Features

Code/Food Serving Size Instructions

2-1
Sliced
Chicken
Porridge

650 g Cut the 150 g chicken thigh into slices, mix

with corn starch, Add 400 ml water and chicken
stock into glass steamer. Put chicken slices and
100 g of basmati or thai rice into glass steamer.
Cover with lid. After cooking, stir and stand for
2-3 minutes.

2-2
Steamed
White Fish

250 g
500 g

Rinse the cod under cold water. Sprinkle with
1 teaspoon salt and a few grind of pepper.
Drizzle with 1 tablespoon soy sauce and
refrigerate for 30 minutes. Add 100 ml water
into the glass steamer. Arrange 4 fillets in a
single layer on the insert tray and place in the
glass steamer. Cover with lid. After cooking,
stand for 2-3 minutes.

2-3
Steamed
Frozen
Dumpling

2-4
Green, Leafy
Vegetable

200 g Add 100 ml water into the glass steamer. Put the

frozen dumpling on the insert tray, in the glass
steamer. Cover with lid. After cooking, stand for
2-3 minutes.

125 g
250 g

Add 100 ml water into the glass steamer. Rinse
the spinach or pak choi. Put them on the inset
tray into glass streamer. Cover with lid. After
cooking, stand for 2-3 minutes.

2-5
Steamed Eggs

300 g Put 3 eggs, 250 ml water, chicken stock, a pinch

of salt, and 10 ml oil in the glass steamer. Stir
slowly with spoon. Cover with lid. After cooking,
stand for 2-3 minutes.

2-6
Steamed
Prawns

300 g Add 100 ml water into the glass steamer. Rinse

the fresh prawns and sprinkle with lemon
juice. Put them on the insert tray into the glass
streamer. Cover with lid. After cooking, stand for
2-3 minutes.

Oven use

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Oven use

Oven use

Glass steamer cooking guide

The Glass Steamer is based on the principle of steam cooking, and is designed for
fast, healthy cooking in your Samsung Microwave oven.
This accessory is ideal for cooking rice, pasta, vegetables, etc. in record time, while
preserving their nutritional values.
The Microwave Glass steamer set is made up of 3 items:

Bowl Silcon plate Lid

All parts withstand temperatures from -20 °C to 200 °C.
Suitable for freezer storage. Can also be used separately or together.

Conditions of use:

IMPORTANT

Do not use:

•clean with wet towel or place on a wet surface when the glass is hot.

•place on a direct flame.

IMPORTANT

Wash all parts well in soapy water before first use.

IMPORTANT

To find out auto cooking, please refer to the “Using the healthy steam features”
page.

IMPORTANT

By the time cooking is complete, the Glass Steamer is filled with steam, causing
a risk of burns. Do not put your face close to the container, and make sure to use
oven gloves when taking off the lid.

Maintenance:

IMPORTANT

Your steamer can be washed in a dishwasher.

IMPORTANT

When washing by hand, use hot water and washing-up liquid. Do not use abrasive
pads.

IMPORTANT

Some foods (such as tomato) may discolour the plastic. This is normal and not a
manufacturing fault.

IMPORTANT

Take caution when removing the Glass Steamer because the handle becomes very
hot. Make sure to use oven gloves.

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Use & Care (Microwave, Oven)

•This product is made out of heat-resistant glass which is oven and microwave
safe.

•Do not heat for a long time or preheat an empty glass container.

•Do not microwave oily foods for a long time.

•Defrost before placing in a pre-heated oven to prevent breakage.

•Do not clean with wet towel, or place on a wet surface when the glass is hot.

•Do not place on a direct flame.

•Use oven mitts when taking out of oven or microwave to avoid burns.

•Do not cover the container with foil when microwaving.

•Do not place frozen container in a rice cooker for a long time.

•Silicone may deform at over 260 °C.

Using the auto cook features

The Auto Cook features has 20 pre-programmed cooking times. You do not need to
set either the cooking times or the power level.
You can adjust the type of the serving by turning the Dial Knob.

IMPORTANT

Use only recipients that are microwave-safe.

First, place the food in the centre of the turntable and close the door.

1. Press the Auto Cook button.

1

Use & Care (Usage)

•Be aware of the following before using the product.

•Check for cracks and chips before use.

(Do not use chipped or cracked containers for it has higher chance of breaking)

•Wash with care, as glasses are easily broken

•Use neutral detergent and soft sponge.

•Do not use harsh brush, abrasive detergent or sponges made out of steel and

nylon for it may damage the product.

•Do not grip with too much pressure to prevent damage and injury.

•Do not smack the container with hard objects such as spoons for it may cause

cracks.

•Instruct Use & Care before used by children.

•Use only for the original purpose intended.

•Strong impact may break the product. Be aware of injury from broken pieces.

2. Select the type of food that you are
cooking by turning the Dial Knob.

2

And then press the Select/Clock button.

Oven use

3. Press the START/+30s button.
Result: The food is cooked according

3

to the pre-programmed setting
selected.

1) The oven beeps 4 times.

2) The end reminder signal will beep

3 times (once every minute).

3) The current time is displayed again.

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Oven use

Oven use

The following table presents quantities and appropriate instructions about 20
pre-programmed cooking options. Those programmes are running with microwave
energy only.

Code/

Food

1
Chilled
Ready Meal

2
Chilled
Ready Meal

3
Chilled
Vegetarian Meal

4
Chilled
Vegetarian Meal

5
Broccoli

6
Carrots

7
Green Beans

Serving

size

300-350 g

400-450 g

300-350 g

400-450 g

250 g

250 g

250 g

Instructions

Put on a ceramic plate and cover with microwave
cling film. This programme is suitable for meals
consisting of 3 components (e.g. meat with sauce,
vegetables and a side dishes like potatoes, rice or
pasta). Stand for 2-3 minutes.

Put meal on a ceramic plate and cover with
microwave cling film. This programme is suitable
for meals consisting of 2 components (e.g.
spaghetti with sauce or rice with vegetables).
Stand for 2-3 minutes.

Rinse and clean fresh broccoli and prepare florets.
Put them evenly into a glass bowl with lid. Add
30 ml (2 tbsp) water when cooking for 250 g.
Put bowl in the centre of turntable. Cook covered.
Stir after cooking. Stand for 1-2 minutes.

Rinse and clean carrots and prepare even slices.
Put them evenly into a glass bowl with lid. Add
30 ml (2 tbsp) water when cooking for 250 g.
Put bowl in the centre of turntable. Cook covered.
Stir after cooking. Stand for 1-2 minutes.

Rinse and clean green beans. Put them evenly
into a glass bowl with lid. Add 30 ml (2 tbsp)
water when cooking 250 g.
Put bowl in the centre of turntable. Cook covered.
Stir after cooking. Stand for 1-2 minutes.

Code/

Food

8
Spinach

9
Corn on the Cob

10
Peeled
Potatoes

11
Brown Rice

12
Wholemeal
Macaroni

13
Quinoa

14
Bulgur

Serving

size

150 g

250 g

250 g

125 g

125 g

125 g

125 g

Instructions

Rinse and clean spinach. Put into a glass bowl
with lid. Do not add water. Put bowl in the centre
of turntable. Cook covered. Stir after cooking.
Stand for 1-2 minutes.

Rinse and clean corn on the cob and put into an
oval glass dish. Cover with microwave cling film
and pierce film. Stand for 1-2 minutes.

Wash and peel the potatoes and cut into a similar
size. Put them into a glass bowl with lid.
Add 45-60 ml (3-4 tbsp) water. Put bowl in the
centre of turntable. Cook covered. Stand for
2-3 minutes.

Use a large glass ovenware dish with lid.
Add double quantity of cold water (250 ml).
Cook covered. Stir before standing time and add
salt and herbs. Stand for 5-10 minutes.

Use a large glass ovenware dish with lid.
Add 500 ml hot boiling water, a pinch of salt and
stir well. Cook uncovered. Stir before standing
time and drain thoroughly afterwards. Stand for
1 minutes.

Use a large glass ovenware dish with lid.
Add double quantity of cold water (250 ml).
Cook covered. Stir before standing time and add
salt and herbs. Stand for 1-3 minutes.

Use a large glass ovenware dish with lid.
Add double quantity of cold water (250 ml).
Cook covered. Stir before standing time and add
salt and herbs. Stand for 2-5 minutes.

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Code/

Food

15
Chicken Breasts

16
Turkey Breasts

17
Fresh Fish
Fillets

18
Fresh Salmon
Fillets

19
Fresh Prawns

20
Fresh Trout

Serving

size

300 g

300 g

300 g

300 g

250 g

200 g

Instructions

Rinse pieces and put on a ceramic plate.
Cover with microwave cling film. Pierce film.
Put dish on turntable. Stand for 2 minutes.

Rinse pieces and put on a ceramic plate.
Cover with microwave cling film. Pierce film.
Put dish on turntable. Stand for 2 minutes.

Rinse fish and put on a ceramic plate, add 1 tbsp
lemon juice. Cover with microwave cling film.
Pierce film. Put dish on turntable.
Stand for 1-2 minutes.

Rinse fish and put on a ceramic plate, add 1 tbsp
lemon juice. Cover with microwave cling film.
Pierce film. Put dish on turntable.
Stand for 1-2 minutes.

Rinse prawns on a ceramic plate, add 1 tbsp
lemon juice. Cover with microwave cling film.
Pierce film. Put dish on turntable.
Stand for 1-2 minutes.

Put 1 fresh whole fish into an ovenproof dish.
Add a pinch salt, 1 tbsp lemon juice and herbs.
Cover with microwave cling film. Pierce film.
Put dish on turntable. Stand for 2 minutes.

Using the quick defrost features

The Quick Defrost features enable you to defrost meat, poultry, fish, frozen
vegetable and frozen bread. The defrost time and power level are set
automatically. You simply select the programme and the weight.

NOTE

Use only containers that are microwave-safe.

Open the door. Place the frozen food on a ceramic in the centre of the turntable.
Close the door.

1. Press the Quick Defrost button.

1

2. Select the type of food that you are
cooking by turning the Dial Knob. And

2

3

4

5

then press the Select/Clock button.

3. Select the size of the serving by turning

the Dial Knob. (Refer to the table on the
side.)

4. Press the START/+30s button.
Result:

•Defrosting begins.

•The oven beeps through defrosting to

remind you to turn the food over.

5. Press the START/+30s button again to
finish defrosting.
Result:

1) The oven beeps 4 times.

2) The end reminder signal will beep

3 times (once every minute).

3)

The current time is displayed again.

Oven use

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Oven use

Oven use

The following table presents the various Quick Defrost programmes, serving size,
standing times and appropriate instructions. Remove all kind of package material
before defrosting. Place meat, poultry, fish, vegetable and bread on a flat glass
dish or ceramic plate.

Code/

Food

1
Meat

Serving size

200-1500 g

Instructions

Shield the edges with aluminium foil. Turn the meat
over, when the oven beeps. This programme is suitable
for beef, lamb, pork, steaks, chops, minced meat.
Stand for 20-60 minutes.

2
Poultry

200-1500 g

Shield the leg and wing tips with aluminium foil.
Turn the poultry over, when the oven beeps. This
programme is suitable for whole chicken as well as
for chicken portions.
Stand for 20-60 minutes.

3
Fish

200-1500 g

Shield the tail of a whole fish with aluminium foil. Turn
the fish over, when the oven beeps. This programme is
suitable for whole fishes as well as for fish fillets.
Stand for 20-60 minutes.

4
Vegetable

200-1500 g

Spread frozen vegetable evenly into a flat glass
dish. Turn over or stir the frozen vegetable, when
the oven beeps.
This programme is suitable for all kind of frozen
vegetable. Stand for 5-20 minutes.

5
Bread

200-1500 g

Put bread horizontally on a piece of kitchen paper
and turn over, as soon as the oven beeps. Place cake
on a ceramic plate and if possible, turn over, as soon
as the oven beeps. (Oven keeps operating and is
stopped, when you open the door.) This programme
is suitable for all kinds of bread, sliced or whole, as
well as for bread rolls and baguettes. Arrange bread
rolls in a circle. This programme is suitable for all
kinds of yeast cake, biscuit, cheese cake and puff
pastry. It is not suitable for short/ crust pastry, fruit
and cream cakes as well as for cake with chocolate
topping. Stand for 10- 30 minutes.

Using the keep warm features

The Keep Warm feature keeps food hot until it’s served. Use this function to keep
food warm until ready to serve.

NOTE

The maximum Keep Warm time is 99 minutes.

1. Press the Keep Warm button.

1

2. Turning the Dial Knob button if you want
to set the warming time.

2

IMPORTANT

Do not use this function to reheat cold foods. This programmes are for keeping
food warm that has just been cooked.

IMPORTANT

Do not recommend food being kept warm for too long (more than 1 hour), as it will
continue to cook. Warm food spoils more quickly.

IMPORTANT

Do not cover with lids or plastic wrap.

IMPORTANT

Use oven gloves when taking out food.

3. Press the START/+30s button.

•To stop warming the food, open the

door or press STOP/ECO button.

3

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Using the deodorization features

Use this features after cooking odorous food or when there is a lot of smoke in the
oven interior.

First clean the oven interior.

Press the Deodorization button after
you have finished cleaning. As soon as
you press the Deodorization button, the

1

operation will start automatically. when it
has finished, the oven beeps four times.

NOTE

The deodorization time has been specified as 5 minutes. It increases by 30 seconds
whenever the START/+30s button is pressed.

NOTE

The maximum deodorization time is 15 minutes.

Using the child lock features

Your microwave oven is fitted with a special child lock programme, which enables
the oven to be “locked” so that children or anyone unfamiliar with it cannot
operate it accidentally.

1. Press the Child Lock button for

1

2

3 seconds.
Result:

•The oven is locked (no functions can be
selected).

•The display shows “L”.

2. To unlock the oven, press the Child Lock
button for 3 seconds.
Result: The oven can be used normally.

Using the favorite features

If you often cook or reheat the same types of dishes, you can store the cooking
times and power levels in the oven’s memory, so that you do not have to reset
them each order.
You can store two different setting.

1. Set your cooking programme as usual

2

2

3

3

Information

Example : If you want to store Microwave mode, Power 600 W and 3 minutes on

P1.

1. Press the Microwave button.

2. Set the power 600 W by turning the Dial Knob. And then press the
Select/Clock button.

3. Set the cooking time 3 minutes by turning the Dial Knob.

4. Press Favorite button, then select the P1.

5. Press the Select/Clock or START/+30s button to finish the setting.

(cooking time and power level) see
Cooking/Reheating page again if
necessary.

2. Press Favorite button, then select the
program that you want to save by
turning the Dial Knob.
P1 : First setting
P2 : Second setting

3. Press the Select/Clock button to finish
the setting. Or, press the START/+30s
button to start the program immediately.
Result: Your setting are now stored in

the oven’s memory.

Oven use

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Oven use

Cookware guide

Cookware guide

To use the favorite setting

First, place the food in the centre of the turntable and close the door.

1. Press Favorite button, then select the

1

program by turning the Dial Knob.
P1 : First setting
P2 : Second setting

1

2. Press the START/+30s button.
Result: The food is cooked as requested.

2

Switching the beeper off

You can switch the beeper off whenever you want.

1

2

1

2

1. Press the Child Lock and STOP/ECO
button at the same time.
Result: The oven does not beep to

indicate the end of a function.

2. To switch the beeper back on, press the
Child Lock and STOP/ECO button again at

the same time.
Result: The oven operates normally.

To cook food in the microwave oven, the microwaves must be able to penetrate
the food, without being reflected or absorbed by the dish used.

Care must therefore be taken when choosing the cookware. If the cookware is
marked microwave-safe, you do not need to worry.

The following table lists various types of cookware and indicates whether and how
they should be used in a microwave oven.

Cookware

Aluminum foil

Microwave-

safe

✓✗

Comments

Can be used in small quantities to protect
areas against overcooking. Arcing can
occur if the foil is too close to the oven
wall or if too much foil is used.

Crust plate

China and
earthenware

✓

✓

Do not preheat for more than 8 minutes.

Porcelain, pottery, glazed earthenware
and bone china are usually suitable,
unless decorated with a metal trim.

Disposable polyester
cardboard dishes

✓

Some frozen foods are packaged in these
dishes.

Fast-food packaging

•Polystyrene cups
containers

•Paper bags or

✓

Can be used to warm food. Overheating
may cause the polystyrene to melt.

✗

May catch fire.

newspaper

•Recycled paper or

✗

May cause arcing.

metal trims

Glassware

•Oven-to-tableware

✓

Can be used, unless decorated with a
metal trim.

•Fine glassware

✓

Can be used to warm foods or liquids.
Delicate glass may break or crack if
heated suddenly.

•Glass jars

✓

Must remove the lid. Suitable for
warming only.

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Cooking guide

Cookware

Metal

•Dishes

•Freezer bag twist

ties

Paper

•Plates, cups,
napkins and
kitchen paper

•Recycled paper

Plastic

•Containers

•Cling film

•Freezer bags

Wax or grease­proof paper

✓

: Recommended

Microwave-

safe

✗

✗

✓

✗

✓

✓

✓✗

✓

✓✗

Comments

May cause arcing or fire.

For short cooking times and warming.
Also to absorb excess moisture.

May cause arcing.

Particularly if heat-resistant
thermoplastic. Some other plastics may
warp or discolour at high temperatures.
Do not use Melamine plastic.

Can be used to retain moisture. Should
not touch the food. Take care when
removing the film as hot steam will
escape.

Only if boilable or oven-proof. Should not
be airtight. Prick with a fork, if necessary.

Can be used to retain moisture and
prevent spattering.

: Use caution

✗

: Unsafe

Microwaves

Microwave energy actually penetrates food, attracted and absorbed by its water,
fat and sugar content.
The microwaves cause the molecules in the food to move rapidly. The rapid
movement of these molecules creates friction and the resulting heat cooks the
food.

Cooking

Cookware for microwave cooking:

Cookware must allow microwave energy to pass through it for maximum
efficiency. Microwaves are reflected by metal, such as stainless steel, aluminium
and copper, but they can penetrate through ceramic, glass, porcelain and plastic as
well as paper and wood. So food must never be cooked in metal containers.

Food suitable for microwave cooking:

Many kinds of food are suitable for microwave cooking, including fresh or frozen
vegetables, fruit, pasta, rice, grains, beans, fish, and meat. Sauces, custard, soups,
steamed puddings, preserves, and chutneys can also be cooked in a microwave
oven. Generally speaking, microwave cooking is ideal for any food that would
normally be prepared on a hob. Melting butter or chocolate, for example (see the
chapter with tips, techniques and hints).

Covering during cooking

To cover the food during cooking is very important, as the evaporated water rises
as steam and contributes to cooking process. Food can be covered in different
ways: e.g. with a ceramic plate, plastic cover or microwave suitable cling film.

Standing times

After cooking is over food the standing time is important to allow the temperature
to even out within the food.

Cooking guide

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Cooking guide

Cooking guide

Reheating Liquids and Food

Use the power levels and times in this table as a guide lines for reheating.

Food Serving Size Power Time (min.)

Drinks (Coffee, Tea
and Water)

Soup (Chilled) 250 g 800 W 3-3½

Stew (Chilled) 350 g 600 W 5½-6½

Pasta with Sauce
(Chilled)

Filled Pasta with
Sauce (Chilled)

150 ml (1 cup)

250 ml (1 mug)

Instructions

Pour into cup and reheat uncovered. Put cup/ mug in
the centre of turntable. Keep in microwave oven during
standing time and stir well. Stand for 1-2 minutes.

Instructions

Pour into a deep ceramic plate. Cover with plastic lid. Stir
well after reheating. Stir again before serving. Stand for
2-3 minutes.

Instructions

Put stew in a deep ceramic plate. Cover with plastic lid. Stir
occasionally during reheating and again before standing
and serving. Stand for 2-3 minutes.

350 g 600 W 4½-5½

Instructions

Put pasta (e.g. spaghetti or egg noodles) on a flat ceramic
plate. Cover with microwave cling film. Stir before serving.
Stand for 3 minutes.

350 g 600 W 5-6

Instructions

Put filled pasta (e.g. ravioli, tortellini) in a deep ceramic
plate. Cover with plastic lid. Stir occasionally during
reheating and again before standing and serving. Stand
for 3 minutes.

800 W 1-1½

1½-2

Food Serving Size Power Time (min.)

Plated Meal
(Chilled)

Pasta (Frozen)
(Cannelloni,
Macaroni, Lasagne)

350 g 600 W 5½-6½

Instructions

Plate a meal of 2-3 chilled components on a ceramic dish.
Cover with microwave cling-film. Stand for 3 minutes.

400 g 450 W 16-16½

Instructions

Put frozen pasta into a small flat rectangular glass pyrex
dish. Put the dish directly on the turntable. Stand for
2-3 minutes.

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Troubleshooting and information code

Troubleshooting

If you have any of the problems listed below try the solutions given.

Problem Cause Action

General

The buttons
cannot be pressed
properly.

The time is not
displayed.

The oven does not
work.

The oven stops
while in operation.

Foreign matter may
be caught between the
buttons.

For touch models:
Moisture is on the
exterior.

Child lock is activated. Deactivate Child lock.

The Eco (power-saving)
function is set.

Power is not supplied. Make sure power is supplied.

The door is open. Close the door and try again.

The door open safety
mechanisms are covered
in foreign matter.

The user has opened the
door to turn food over.

Remove the foreign matter
and try again.

Wipe the moisture from the
exterior.

Turn off the Eco function.

Remove the foreign matter
and try again.

After turning over the food,
press the Start button again to
start operation.

Problem Cause Action

The power
turns off during
operation.

There is a popping
sound during
operation, and the
oven doesn't work.

The oven exterior
is too hot during
operation.

The door cannot be
opened properly.

The oven has been
cooking for an extended
period of time.

The cooling fan is not
working.

Trying to operate the
oven without food inside.

There is not sufficient
ventilation space for the
oven.

Several power plugs are
being used in the same
socket.

Cooking sealed food or
using a container with a
lid may causes popping
sounds.

There is not sufficient
ventilation space for the
oven.

Objects are on top of the
oven.

Food residue is stuck
between the door and
oven interior.

After cooking for an extended
period of time, let the oven
cool.

Listen for the sound of the
cooling fan.

Put food in the oven.

There are intake/exhaust
outlets on the front and rear of
the oven for ventilation.
Keep the gaps specified in the
product installation guide.

Designate only one socket to
be used for the oven.

Do not use sealed containers
as they may burst during
cooking due to expansion of
the contents.

There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Keep the gaps specified in the
product installation guide.

Remove all objects on the top
of the oven.

Clean the oven and then open
the door.

Troubleshooting and information code

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Troubleshooting and information code

Troubleshooting and information code

Problem Cause Action

Heating including
the Warm function
does not work
properly.

The thaw function
does not work.

The interior light
is dim or does not
turn on.

A beeping sound
occurs during
cooking.

The oven is not
level.

There are sparks
during cooking.

The oven may not work,
too much food is being
cooked, or improper
cookware is being used.

Too much food is being
cooked.

The door has been left
open for a long time.

The interior light is
covered by foreign
matter.

If the Auto Cook function
is being used, this
beeping sound means
it's time to turn over the
food during thawing.

The oven is installed on
an uneven surface.

Metal containers are used
during the oven/thawing
functions.

Put one cup of water in a
microwave-safe container
and run the microwave for
1-2 minutes to check whether
the water is heated. Reduce
the amount of food and start
the function again. Use a
cooking container with a flat
bottom.

Reduce the amount of food
and start the function again.

The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door or
press the Cancel button.

Clean the inside of the oven
and check again.

After turning over the food,
press the Start button again to
restart operation.

Make sure the oven is installed
on flat, stable surface.

Do not use metal containers.

Problem Cause Action

When power is
connected, the
oven immediately
starts to work.

There is electricity
coming from the
oven.

1. Water drips.

2. Steam emits

through a door
crack.

3. Water remains
in the oven.

The brightness
inside the oven
varies.

Cooking is
finished, but the
cooling fan is still
running.

The door is not properly
closed.

The power or power
socket is not properly
grounded.

There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.

Brightness changes
depending on power
output changes according
to function.

To ventilate the oven, the
cooling fan continues to
run for about 3 minutes
after cooking is complete.

Close the door and check
again.

Make sure the power and
power socket are properly
grounded.

Let the oven cool and then
wipe with a dry dish towel.

Power output changes during
cooking are not malfunctions.
This is not an oven
malfunction.

This is not an oven
malfunction.

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Problem Cause Action

Turntable

While turning, the
turntable comes
out of place or
stops turning.

The turn table
drags while
turning.

The turn table
rattles while
turning and is
noisy.

There is no roller ring,
or the roller ring is not
properly in place.

The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.

Food residue is stuck to
the bottom of the oven.

Install the roller ring and then
try again.

Adjust the amount of food and
do not use containers that are
too large.

Remove any food residue
stuck to the bottom of the
oven.

Information code

Information code CAUSE Action

Clean the keys and check if there
is water on the surface around

Control buttons

C-d0

NOTE

If the suggested solution does not solve the problem, contact your local SAMSUNG
Customer Care Centre.

are pressed over
10 seconds.

key. If it occurs again, turn off the
microwave oven over 30 seconds
and try setting again. If it appears
again, call your local SAMSUNG
Customer Care Centre.

Troubleshooting and information code

English 29

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SAMSUNG strives to improve its products at all times. Both the design specifications
and these user instructions are thus subject to change without notice.

MemoTechnical specifications

Technical specifications

Model MS23K3555

Power source 230 V ~ 50 Hz AC

Power consumption

Microwave 1150 W

Output power 100 W / 800 W - 6 levels (IEC-705)

•240 V: 800 W

•230 V: 750 W

Operating frequency 2450 MHz

Dimensions (W x H x D)

Outside (Include Handle)
Oven cavity

Volume 23 liter

Weight

Net 12.0 kg approx.

489 x 275 x 374 mm
330 x 211 x 324 mm

**

30 English

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Memo

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Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or
maintenance.

QUESTIONS OR COMMENTS?

COUNTRY CALL OR VISIT US ONLINE AT

0800-SAMSUNG (0800-7267864)

AUSTRIA

[Only for Premium HA] 0800-366661

www.samsung.com/at/support

[Only for Dealers] 0810-112233

BELGIUM 02-201-24-18

www.samsung.com/be/support (Dutch)

www.samsung.com/be_fr/support (French)

DENMARK 70 70 19 70 www.samsung.com/dk/support

FINLAND 030-6227 515 www.samsung.com/fi/support

FRANCE 01 48 63 00 00 www.samsung.com/fr/support

0180 6 SAMSUNG bzw.

GERMANY

0180 6 7267864*

www.samsung.com/de/support

(*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf)

ITALIA 800-SAMSUNG (800.7267864) www.samsung.com/it/support

CYPRUS 8009 4000 only from landline, toll free

GREECE

80111-SAMSUNG (80111 726 7864) only from land line

([phone] from mobile and land line

www.samsung.com/gr/support

LUXEMBURG 261 03 710 www.samsung.com/be_fr/support

NETHERLANDS 0900-SAMSUNG (0900-7267864) (€ 0,10/Min) www.samsung.com/nl/support

NORWAY 815 56480 www.samsung.com/no/support

PORTUGAL 808 20 7267 www.samsung.com/pt/support

SPAIN 0034902172678 www.samsung.com/es/support

SWEDEN 0771 726 7864 (0771-SAMSUNG) www.samsung.com/se/support

SWITZERLAND 0800 726 78 64 (0800-SAMSUNG)

www.samsung.com/ch/support (German)

www.samsung.com/ch_fr/support (French)

UK 0330 SAMSUNG (7267864) www.samsung.com/uk/support

EIRE 0818 717100 www.samsung.com/ie/support

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