Sprint PCS has the most complete, all-digital wireless network in the
nation. Depend on it. We are committed to bringing you the best
wireless technology available. With Sprint PCS, you get the most
complete, all-digital wireless network in the nation so all your
services work the same wherever you go on the network. We built
our network right from the start, so no matter where you are on
the enhanced Sprint PCS Nationwide Network, all your services –
whether it’s Voicemail, Caller ID, email, or Picture Mail – will
work the same.
This guide will familiarize you with our technology and your new
Sprint PCS Vision Phone through simple, easy-to-follow
instructions. If you have already reviewed the Guide to Activating and Using Your Phone, that was packaged with your new phone,
then you're ready to explore the advanced features outlined in this
guide.
If you have not read your Guide to Activating and Using Your Phone,
go to Section One – Getting Started. This section provides all the
info rm ation you ne ed to unlock yo ur phone, set up your vo ice mail,
and much more. It also contains information on how to contact
Sprint PCS if you have any questions about your service, wish to
check your account balance, or want to purchase additional
products or services.
Sprint PCS is different. All your services work the same wherever
you go on the most complete, all-digital wireless network in the
nation.
Welcome and thank you for choosing Sprint PCS.
i
Introduction
This User’s Guide introduces you to Sprint PCS Service and all the
features of your new phone. It’s divided into four sections:
Section 1: Getting Started
Section 2: Your Sprint PCS Vision Phone
Section 3: Sprint PCS Service Features
Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of your
new phone and service. The Table of Contents and Index will also
help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and click on the page
number to go directly to that page. Follow the instructions in that
section, and you'll be ready to use your phone in no time.
Note:
You can view this guide online or print it to keep it on hand. If you're
viewing it online, simply click on a topic in the Table of Contents or Index
or on any page reference. The PDF will automatically display the
appropriate page.
ii
Getting Started
Section 1
Section 1A
Setting Up Service
In This Section
Getting Started With Sprint PCS Service
Setting Up Your Voicemail
Sprint PCS Account Passwords
Getting Help
Setting up service on your new Sprint PCS Vision Phone is quick and easy.
This section walks you through the necessary steps to set up your
phone, unlock your phone, set up your voicemail, establish passwords,
and contact Sprint Customer Service for assistance with your
Sprint PCS Service.
Section 1A: Setting Up Service2
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint PCS Store, it is probably
activated, unlocked, and ready to use. If you received your phone in
the mail, it probably has been activated; all you need to do is unlock
it.
If your phone is not activated, please refer to the Guide to Activating and Using Your Phone included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Select Unlock (right softkey).
Note:
To select a softkey, press the softkey button directly below the softkey
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes, the
code is not visible as you type.)
Tip:
If you can’t recall your lock code, try using the last four digits of either
your Social Security number or Sprint PCS Phone Number or try 0000. If
none of these work, call Sprint Customer Service at 1-888-211-4PCS
(4727).
Section 1A: Setting Up Service3
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Vision Phone are
automatically transferred to your voicemail, even if your phone is in
use or turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your Sprint PCS Vision Phone
is activated.
To set up your voicemail:
1. Press and hold .
2. Follow the system prompts to:
Create your pass code
Record your greeting
Record your name announcement
Choose whether or not to activate One-Touch Message
Access (a feature that lets you access messages simply by
pressing and holding
enter your pass code)
, bypassing the need for you to
Note:
The voicemail setup process may vary in certain Affiliate areas.
For more information about using your voicemail, see
“Using Voicemail” on page 131.
Section 1A: Setting Up Service4
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and your
Sprint PCS Vision account. To ensure that no one else has access to
your information, you will need to create passwords to protect your
privacy.
Account Password
If you are the account owner, you'll have an account password to
sign on to www.sprintpcs.com and to use when calling Sprint
Customer Service. Your default account password is the last four
digits of your Social Security number. If you are not the account
owner (if someone else pays for your Sprint PCS Service), you can
get a sub-account password at
Voicemail Password
You'll create your voicemail password (or pass code) when you set
up your voicemail. See “Setting Up Your Voicemail” on page 4 for
more information on your voicemail password.
Sprint PCS Vision Password
If you have a Sprint PCS Vision Phone, you can set up a Vision
Password. This optional password may be used to authorize
purchase of Premium Services content and to protect personal
information on multi-phone accounts.
For more information or to change your passwords, sign on to
www.sprintpcs.com or call Sprint Customer Service at 1-888-211-4PCS
(4727).
www.sprintpcs.com.
Section 1A: Setting Up Service5
Getting Help
Visit Our Website
You can get up-to-date information on Sprint PCS Services and
Options by signing onto our Website at
When you visit us online, you can
Review coverage maps
Learn how to use voicemail
Access your account information
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
And more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
Dial on your Sprint PCS Phone
Sign on to your account at www.sprintpcs.com
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your Sprint PCS Account. This information includes
balance due, payment received, invoicing cycle, and the number of
minutes used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
www.sprintpcs.com.
SM
Press .
Note:
This service may not be available in all Affiliate areas.
Section 1A: Setting Up Service6
Sprint PCS Directory Assistance
You have access to a variety of services and information through
Sprint PCS Directory Assistance, including residential, business, and
government listings; assistance with local or long-distance calls;
movie listings; and hotel, restaurant, shopping, and major local
event information. There is a per-call charge and you will be billed
for airtime.
To call Sprint PCS Directory Assistance:
Press .
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when placing
collect calls or when placing calls billed to a local telephone calling
card or third party.
To access Sprint PCS Operator Services:
Press .
For more information or to see the latest in products and services,
visit us online at
www.sprintpcs.com.
Note:
Section 1A: Setting Up Service7
Sprint PCS Operator Services may not be available in all Affiliate areas.
Section 2
Your Sprint PCS Vision Phone
Section 2A
Your Sprint PCS Vision Phone: The Basics
In This Section
Front View of Your Phone
Viewing the Display Screen
Features of Your Sprint PCS Vision Multimedia Phone
Turning Your Phone On and Off
Using Your Phone’s Battery and Charger
Displaying Your Phone Number
Making and Answering Calls
Entering Text
Your Sprint PCS Vision Multimedia Phone is packed with features that
simplify your life and expand your ability to stay connected to the people
and information that are important to you. This section will guide you
through the basic functions and calling features of your phone.
Section 2A: Your PCS Vision Phone - The Basics9
Front View of Your Phone
Section 2A: Your PCS Vision Phone - The Basics10
Key Functions
1. Speaker: The speaker allows you to hear the other caller and
the different ring tones and sounds offered by your phone.
2. Signal Strength Indicator: This icon represents the signal strength
by displaying bars. The more bars displayed, the better the
signal strength.
3. Application Icons: These icons represent the menu structure of
the phone. By pressing the navigation key, you can select the
desired function.
4. Display Screen: This screen displays all the information needed
to operate your phone.
5. Left Soft Key: Displays the first level or Main Menu of options.
6. OK Key: Pressing when navigating through a menu accepts
the highlighted choice in the menu. If you press once, the Pics.
Video menu is displayed. If you press and hold, the camera is
launched.
7. Volume Key: Allows you to adjust the ringer volume in standby
mode (with the flip open) or adjust the voice volume during a
call. The volume key can also be used to scroll up or down to
navigate through the different menu options. To mute the
ringer during an incoming call, press the volume key up or
down.
8. TALK Key: Allows you to place or receive a call. In standby
mode, press the key once to access the Recent call log. If you
press and hold the key down, you will initiate the Voice
Recognition feature.
9. Voicemail Key: Press and hold to automatically dial your
voicemail.
10. Headset Jack: Allows you to plug in an optional stereo headset
for safe, convenient hands-free conversations.
11. Numeric Keypad: Use these keys to enter numbers, letters, and
characters.
12. Shift/Asterisk Key: Enters the asterisk [*] character for calling
features. In text entry mode, press to change the character
input type.
Section 2A: Your PCS Vision Phone - The Basics11
13. Power Interface Connector: The power interface connector is used
to plug in the charging accessories.
14. Accessory Interface Connector: This connector is used to connect
any available accessory cables to your phone.
15. Microphone: The Microphone allows the other caller to hear you
clearly when you are speaking to them.
16. Space/Pound Key: Enters the pound [#] character for calling
features. In text entry mode, press to enter a space.
17. BACK Key: Deletes characters from the display when you are in
text entry mode. When in a menu, press to return to the
previous menu. This key also allows you to return to the
previous screen in a Sprint PCS Vision session.
18. END Key: Ends a call. Press and hold this key for a few seconds
to turn your phone On or Off. While in the main menu, it
returns the phone to standby mode and cancels your input.
When you receive an incoming call, press to enter silent mode
and mute the ringer.
19. Camera Key: Allows you to launch the Camera with the press of
a button.
20. Navigation Key: This key allows you to scroll through the phone
menu options and provides a shortcut to phone functions from
standby mode.
21. Right Soft Key: This key is used to navigate through menus and
applications by selecting the choice available in the Right Soft
Key Option.
22. Built-in Digital Camera/Camcorder: This is the lens used for the
camera/camcorder. It can be moved using the thumb wheel to
the desired position prior to taking a picture or movie clip.
23. Battery Indicator: The battery indicator displays the amount of
remaining battery charge currently available in your phone.
When all bars are displayed in the battery icon, the phone’s
battery is fully charged. When no bars are displayed, the
phone’s battery is completely discharged or empty.
24. Vibrate/Ringer Indicator: This icon indicates that either ringer/
vibrate or just a ringer is selected.
Section 2A: Your PCS Vision Phone - The Basics12
Viewing the Display Screen
Your phone’s display screen provides a wealth of information about
your phone’s status and options. This list identifies the symbols
you’ll see on your phone’s display screen:
displays your current signal strength. The more
lines you have, the stronger your signal.
means your phone cannot find a signal.
tells you a call is in progress.
indicates that you have voicemail, text messages,
numeric pages, picture messages, video
messages, or Sprint PCS Web Alert messages waiting.
Press briefly to see a list of pending
messages or press and hold to dial your
voicemail box.
indicates that there is an unread message in the inbox.
indicates that the message has been read.
indicates that there is an unread urgent message in the
inbox.
Indicates that you have read the urgent message.
indicates that the message was sent.
indicates that the message failed to send.
indicates that you have a pending message.
indicates that the message is a draft.
Indicates that there is URL text contained in the text
message.
indicates that your message is locked.
indicates that the handset is in Camcorder mode.
indicates that the self-timer function is enabled. With the
self timer enabled, a set amount of time is required prior
to taking a picture or recording a video.
indicates that the movie light is enabled. The movie light
is a bright spot light emitted from the rear of the handset
to light up dark surroundings.
Section 2A: Your PCS Vision Phone - The Basics13
indicates that the white balance has been set to Auto. This
automatically adjusts the white balance .
indicates that the white balance has been set to Sunny.
This is used for taking pictures or movies outdoors on
bright sunny days.
indicates that the white balance has been set to Cloudy.
This is used for taking pictures or movies outdoors under
cloudy conditions.
indicates that the white balance has been set to Tungsten.
This is used for taking pictures or movies indoors under
normal lighting conditions.
indicates that the white balance has been set to
Fluorescent. This is used for taking pictures or movies
indoors under fluorescent lighting conditions.
indicates that the white balance has been set to Manual.
This is used for taking pictures or movies indoors or
outdoors using your own custom settings.
indicates that a picture or movie clip has been assigned a
function. An example may be Picture ID, Screen saver, or
Incoming Call.
Press this softkey to start recording a movie clip.
indicates that a picture or movie clip has been uploaded
to an online album or folder.
indicates that your Sprint PCS Vision connection is
active.
indicates that your Sprint PCS Vision connection is
dormant or inactive.
indicates that you are receiving information.
indicates that you are sending information.
indicates that your phone is in vibrate mode.
shows your current battery charge strength.
(Icon shown fully charged.)
indicates that position location is active.
indicates that position location is inactive.
indicates that the TTY option is On.
indicates that your phone is roaming.
Section 2A: Your PCS Vision Phone - The Basics14
indicates that your phone is in security mode.
indicates that an alarm is set on your phone.
indicates that the ringer is set at a level
between 1-8 or that 1-Beep is selected.
indicates that the ringer is turned Off.
indicates that a file (ringer, game, screen saver, java app,
etc.) has been downloaded to your phone.
Note:
Display indicators help you manage your roaming charges by letting you
know when you’re off the Sprint PCS Nationwide Network and whether
you’re operating in digital or analog mode. (For more information, see
Section 2D: Controlling Your Roaming Experience on page 56.)
Section 2A: Your PCS Vision Phone - The Basics15
External LCD
External LCD:
Time/Date is displayed in idle mode.
shows your current signal strength. The
more lines you have, the stronger your
signal.
means your phone cannot find a signal.
tells you a call is in progress.
shows your current battery charge
strength. (Icon shown fully charged.) Icon
is animated while charging.
indicates that you have voicemail, text messages,
numeric pages, picture messages, video
messages, or Sprint PCS Web Alert messages waiting.
Press briefly to see a list of pending
messages or press and hold to dial your
voicemail box.
indicates that an alarm is set on your
phone.
indicates that the ringer is set at a level
between 1-8.
indicates that your phone is in vibrate mode.
indicates that TTY option is On.
Section 2A: Your PCS Vision Phone - The Basics16
Features of Your Sprint PCS Vision Multimedia Phone
Congratulations on the purchase of your Sprint PCS Vision
Multimedia Phone. The MM-A700 by Samsung is lightweight, easy-touse, reliable, and it also offers many significant features and service
options. The following list previews some of those features and
options and provides page numbers where you can find out more:
Dual-band tri-mode capability allows you to make and receive
calls while on the Sprint PCS Nationwide Network and to roam
on other analog and 800 and 1900 MHz digital networks where
Sprint PCS has implemented roaming agreements (
Sprint PCS Vision
digital mode (
Sprint PCS Mail and SMS Text Messaging provide quick and
SM
provides access to the wireless Internet in
page 141).
convenient text messaging capabilities (page 148).
Sprint PCS Voice Command
SM
lets you dial phone numbers by
speaking someone’s name or the digits in their phone number
(page 166).
Games, ringers, screen savers, and other applications can be
downloaded to your phone to make your Sprint PCS Vision
Phone as unique as you are (
The built-in organizer lets you schedule alerts to remind you of
important events (
Contacts allows you to store 500 phone numbers (page 87).
Built in Digital Camera/Camcorder allows you to send pictures
page 92).
page 151).
and movie clips to others.
page 56).
Section 2A: Your PCS Vision Phone - The Basics17
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
Press .
Once your phone is On, it displays “Looking for Service” which
indicates that your phone is searching for a signal. When your
phone finds a signal, it automatically enters standby mode – the
phone’s idle state. At this point, you are ready to begin making and
receiving calls.
If your phone is unable to find a signal after 15 minutes of searching,
a Power Save feature is automatically activated. When a signal is
found, your phone automatically returns to standby mode.
In Power Save mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for
Sprint PCS Service by pressing any key (when your phone is
turned On).
Tip:
The Power Save feature helps to conserve your battery power when you
are in an area where there is no signal.
Turning Your Phone Off
To turn your phone off:
Press and hold for two seconds until you see the powering
down animation on the display screen.
Your screen remains blank while your phone is off (unless the
battery is charging).
Section 2A: Your PCS Vision Phone - The Basics18
Using Your Phone’s Battery and Charger
Battery Capacity
Your Sprint PCS Vision Phone is equipped with a Lithium Ion (LiIon)
battery. It allows you to recharge your battery before it is fully
drained. It provides up to 4 hours of continuous digital talk time (up
to 1.5 hours in analog) or up to 9 days of continuous digital standby
time (up to 17 hours in analog).
When the battery reaches 5% of its capacity, the battery icon blinks.
When there are approximately two minutes of talk time left, the
phone sounds an audible alert and then powers down.
Note:
Tip:
Long backlight settings, searching for service, vibrate mode, and
browser use affect the battery’s talk and standby times.
Be sure to watch your phone’s battery level indicator and charge the
battery before it runs out of power.
Installing the Battery
To install the LiIon battery:
1. Insert the battery into the opening on the back of the phone at
an angle, making sure the plastic tab on the bottom of the
battery is inserted into the matching slot in the phone.
2. Press down until the battery snaps into place.
Section 2A: Your PCS Vision Phone - The Basics19
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any stored
numbers or messages.
2. Push the battery release latch up completely.
3. Using the side tabs, pull the top of the battery away from the
phone and remove.
Charging the Battery
Your Sprint PCS Vision Phone’s LiIon battery is rechargeable and
should be charged as soon as possible so you can begin using your
phone.
Keeping track of your battery’s charge is important. If your battery
level becomes too low, your phone automatically turns off and you
will lose all the information you were just working on. For a quick
check of your phone’s battery level, glance at the battery charge
indicator located in the upper-right corner of your phone’s display
screen. If the battery charge is getting too low, the battery icon
) blinks and the phone sounds a warning tone.
(
Always use a Sprint PCS-approved desktop charger, travel adapter, or
vehicle power adapter to charge your battery.
Warning!
Section 2A: Your PCS Vision Phone - The Basics20
Using the wrong battery charger could cause damage to your phone
and void the warranty.
Using the Desktop Charger
It is vital that you use only the Sprint PCS-approved Desktop Charger
specifically designed for your phone. Use of unauthorized
accessories could damage your phone and invalidate your warranty.
To use the desktop charger provided with your phone:
Plug the outlet from the desktop charger in the wall. Place your
phone into the desktop charger, making sure that it fits
securely. If properly connected, you should see the charging
lights.
A red light on the desktop charger indicates that the battery
is charging.
A green light on the desktop charger indicates that the
battery is at least 90 percent charged.
A yellow light on the desktop charger indicates that there is
a problem charging the phone.
It takes about 4 hours to fully recharge a completely rundown
battery.
If a Travel Charger is used to charge the battery, multi-colored lights
are displayed when the flip is closed. Red, Green, and blue lights are
cycled during the charging process. When the flip is open, an
animated battery icon is displayed on the screen. When the battery
is completely charged, all lights are displayed continuously, or if the
flip is open, the battery animation is stopped and the battery icon is
displayed with all full bars.
Section 2A: Your PCS Vision Phone - The Basics21
Displaying Your Phone Number
Just in case you forget your phone number, your Sprint PCS Vision
Phone can remind you.
To display your phone number:
1. Press .
2. Highlight Settings and press .
3. Press to access Phone Number. (Your phone number
and Sprint PCS Vision User name information will be displayed.)
Note:
To access the phone’s main menu, press (Left Softkey) from standby
mode. Menu items may be selected by highlighting them with the
navigation key and pressing OK, or you can press the number
corresponding to the menu item on your keypad.
Making and Answering Calls
Making Calls
Placing a call from your Sprint PCS Phone is as easy as making a call
from any land-line phone. Just enter the number and press
you’re on your way to clear calls.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while dialing,
press to erase one digit at a time. Press and hold to
erase the entire number.)
3. Press . (To make a call when you are roaming and
Call Guard is enabled, press and then . See “Call Guard”
on page 61.)
4. Press or close the phone when you are finished.
Tip:
To redial your last outgoing call, press TALK twice.
When making calls while roaming off the Sprint PCS Nationwide
Network, always dial using 11 digits (1 + area code + phone number).
and
Section 2A: Your PCS Vision Phone - The Basics22
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