Samsung M202x Series User Guide
User’s Guide
User’s Guide
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
Storing the toner cartridge 41
1. Introduction
Key benefits 4
Features by models 6
Useful to know 8
About this user’s guide 9
Safety information 10
Machine overview 16
Control panel overview 19
Turning on the machine 21
Installing the driver locally 22
Reinstalling the driver 24
2. Learning the Basic Usage
Redistributing toner 43
Replacing the toner cartridge 44
Cleaning the machine 46
Tips for moving & storing your machine 50
4. Troubleshooting
Tips for avoiding paper jams 52
Clearing paper jams 53
Understanding the status LED 56
5. Appendix
Specifications 60
Media and tray 26
Basic printing 35
3. Maintenance
Ordering supplies and accessories 39
Available supplies 40
Regulatory information 69
Copyright 79
2
1. Introduction
This chapter provides information you need to know before using the machine.
•Key benefits 4
• Features by models 6
• Useful to know 8
• About this user’s guide 9
• Safety information 10
• Machine overview 16
• Control panel overview 19
• Turning on the machine 21
• Installing the driver locally 22
• Reinstalling the driver 24
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports the Eco feature (see "Easy
Eco Driver" on page 148).
• To save paper, you can print multiple pages on a single sheet of paper (see
"Using advanced print features" on page 133).
• To save paper, you can print on both sides of the paper (manual doublesided printing) (see "Using advanced print features" on page 133).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
Print with excellent quality and speed
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
• Fast, on-demand printing.
- M202x series/M202xW series
▪ For single-side printing, 20 ppm (A4) or 21 ppm (Letter).
- SL-M2024 series/SL-M2024W series
▪ For single-side printing, 18 ppm (A4) or 19 ppm (Letter).
Convenience
• Simply touch your cell phone on the NFC tag on your printer and get the
print job done (see "Using the NFC feature" on page 122).
• Samsung Easy Printer Manager is a program that monitors and informs you
of the machine’s status and allows you to customize the machine’s settings
(see "Using Samsung Easy Printer Manager" on page 151).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows OS users.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 62).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see "Using advanced print features" on page 133).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 133).
• You can print in various operating systems (see "System requirements" on
page 65).
• Your machine is equipped with a USB interface.
Supports various wireless network setting method
Wireless networking may not be available depending on the model
(see "Features by models" on page 6).
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
•Using the USB cable
- You can connect and set various wireless network settings using a USB
cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 94.
Features by models
Some features and optional goods may not be available depending on model or country.
Operating System
Software
Operating System M202x series M202xW series
Windows ● ●
Mac ● ●
Linux ● ●
Unix
Software M202x series M202xW series
PCL printer driver
SPL printer driver ● ●
PS printer driver
XPS printer driver
a
Samsung Easy Printer Manager ● ●
SyncThru™ Web Service ●
SyncThru™ Web Admin Service ●
Features by models
Variety feature
(●: Included, Blank: Not available)
Samsung Printer Status ● ●
Easy Eco Driver Anyweb Print ● ●
Easy Capture Manager ● ●
a. For XPS driver, it is only supported for windows through the Samsung website (www.samsung.com)
Software M202x series M202xW series
Features M202x series M202xW series
Hi-Speed USB 2.0 ● ●
Network Interface Ethernet 10/100 Base TX wired LAN
Network Interface 802.11b/g/n wireless LAN ●
NFC printing ●
IPv6 ●
Eco printing(Easy Eco Driver)
a
a. Setting the ECO settings is available from the windows driver.
● ●
Wi-Fi Protected Setup™ (WPS) ●
Manual duplex (2-sided) printing ● ●
AirPrint ●
Google Cloud Print™ ●
Useful to know
Where can I download the machine’s driver?
• Visit www.samsung.com to download the latest machine’s
driver, and install it on your system.
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 56).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print resolution setting.
• Replace the toner cartridge.
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 36).
• Remove the driver and install it again (see "Installing the driver
locally" on page 22).
• Select your machine as your default machine in your Windows.
A paper jam has occurred.
• Open and close the top cover (see "Front view" on page 17).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 53).
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this user's guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
2
General icons
Icon Text Description
Gives users information to protect the machine from
Caution
Note
possible mechanical damage or malfunction.
Provides additional information or detailed
specification of the machine function and feature.
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
1. Introduction
9
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Hazards or unsafe practices that may result in severe
personal injury or death.
Hazards or unsafe practices that may result in minor
personal injury or property damage.
4
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
Do not attempt.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
10
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When r emov ing j amme d pap er, d o not use t weez ers o r sha rp m etal
objects.
It can damage the machine.
1. Introduction
11
Safety information
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
6
Installation / Moving
Warning
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Caution
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.If you have a medical condition that prevents you
from lifting, do not lift the machine. Ask for help, and always use
the appropriate amount of people to left the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
Place the machine in the environment where it meets the
operating temperature and humidity specification.
Otherwise, quality problems can occur and cause damage to the
machine.
See "General specifications" on page 60.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
1. Introduction
12
Safety information
7
Use only No.26 AWGa or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110 V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
Maintenance / Checking
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
If the machine is not well-ventilated, this could result in fire.
The machine should be connected tothe power level which is
specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
1. Introduction
13
Safety information
• Do not remove any covers or guards that are fastened with
screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
• The machine should only be repaired by a Samsung service
technician.
8
Supply usage
Caution
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
1. Introduction
14
Safety information
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
• When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
• Do not wash the supplies.
• For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
1. Introduction
15
Machine overview
9
Components
The actual component may differ from the illustration below. Some components may change depending on the circumstances.
Power cord Quick installation guide
Software CD
a. The software CD contains the printer drivers and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
a
Misc. accessories
b
1. Introduction
16
Machine overview
3
2
4
1
8
6
7
5
10
Front view
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6).
1 Output tray 5 NFC (Near Field Communication) tag
2 Control panel 6 Top cover
3 Tray 7 Toner cartridge
4 Output support 8 Paper width guide
1. Introduction
17
Machine overview
11
Rear view
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6).
1USB port
2Power receptacle
1
2
1. Introduction
18
Control panel overview
This control panel may differ from your machine depending on its model.
There are various types of control panels.
1
2
3
2
WPS
Configures the wireless network connection easily
without a computer (see "Wireless network setup" on
page 93).
• Configuration sheet
- Press and hold this button for about 10 seconds
until the green LED blinks slowly, and release.
a
• Prints supplies info report / usage count report
- Press and hold this button for about 15 seconds
until the green LED on, and release.
• Manual print
- Press this button each time you load a sheet of
paper in the tray if you have selected Manual
Feeder for Source in your printer driver.
4
1Toner
LED
Shows the status of the toner (see "Status LED" on page
57).
1. Introduction
19
Control panel overview
2
Print
screen
• Prints the screen
- Press this button and the green LED will start
blinking. If you want to print only the active screen,
release the button when the green LED stops
blinking. If you want to print the whole screen,
release the button while it’s blinking.
• Print Screen can only be used in the Windows
and Mac operating systems.
• You can only use this function with USBconnected machine.
• When printing the active window/whole
monitor screen using the print screen button,
the machine may use more toner depending
on what is being printed.
• You can only use this function if the machine’s
Easy Printer Manager program is installed if
you are a Mac OS user, you need to enable
b
Screen Print Settings from the Easy Printer
Manager to use the Print Screen feature.
3 Power You can turn the power off or wake the machine up from
the sleep mode with this button.
4 Status
LED
a. M202xW only.
b. M202x only.
Shows the status of your machine (see "Status LED" on
page 57).
• Configuration sheet
- Press and hold this button for about 10 seconds
until the green LED blinks slowly, and release.
• Prints supplies info report / error report
- Press and hold this button for about 15 seconds
until the green LED on, and release.
• Manual print
- Press this button each time you load a sheet of
paper in the tray if you have selected Manual
Feeder for Source in your printer driver.
1. Introduction
20
Turning on the machine
2
1
Connect the machine to the electricity supply first.
1
Press (power) on the control panel.
2
If you want to turn the power off, press (power) on the control panel.
1. Introduction
21
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable.
• If you are a Mac or Linux OS user, refer to the "Software Installation" on
page 83.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Only use a USB cable no longer than 3 meters (118 inches).
12
Windows
Insert the supplied software CD into your CD-ROM drive.
1
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
• For Windows 8,
Review and accept the installation agreements in the installation
2
window. Then, click Next.
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.If
“Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
Select USB connection on the Printer Connection Type screen. Then,
3
click Next.
Follow the instructions in the installation window.
4
1. Introduction
22
Installing the driver locally
From the Windows 8 Start Screen
• The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads.
• You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Samsung Printer Experience.
4 Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com >find your
product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD .
Make sure that your computer is connected to the Internet and powered
1
on.
Make sure that the machine is powered on.
2
Connect the computer and the machine with a USB cable.
3
The driver is automatically installed from the Windows Update.
1. Introduction
23
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
13
Windows
Make sure that the machine is connected to your computer and
1
powered on.
From the Start menu, select Programs or All Programs > Samsung
2
Printers > Uninstall Samsung Printer Software.
• For Windows 8,
1 From Charms, select Search > Apps.
2 Search and click Control Panel.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
From the Windows 8 Start Screen
Make sure that the machine is connected to your computer and
1
powered on.
Click on the Uninstall Samsung Printer Software tile in the Start
2
screen.
Follow the instructions in the window.
3
• If you cannot find a Samsung Printer Software tile, unintstall from the
desktop screen mode.
• If you want to uninstall Samsung’s printer management tools, from the
Start screen, right-click the app > Uninstall > right-click the program
you want to delete > Uninstall and follow the instruction in the window.
5 Follow the instructions in the window.
Follow the instructions in the installation window.
3
Insert the software CD into your CD-ROM drive and install the driver
4
again (see "Installing the driver locally" on page 22).
1. Introduction
24
2. Learning the Basic Usage
After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would
like to set or change values.
• Media and tray 26
• Basic printing 35
Media and tray
This chapter provides information on how to load print media into your
machine.
• Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
• Using inflammable print media can cause a fire.
• Use designated print media (see "Print media specifications" on page 62).
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
1
2
1 Paper width guide
1
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
2 Tray
Tray overview
To change the size, you need to adjust the paper guide.
2. Learning the Basic Usage
26
Media and tray
2
Loading paper in the tray
Open the tray.
1
Adjust the tray size to the media size you are loading (see "Tray overview"
3
on page 26). Then place the paper with the side you want to print facing
up and open the output tray.
3
1
4
2
Squeeze the paper width guide and slide it to the edge of the paper stack
4
without causing it to bend.
Flex or fan the edge of the paper stack to separate the pages before
2
loading papers.
2. Learning the Basic Usage
27
Media and tray
• Do not push the paper width guide too far causing the media to warp.
• If you do not adjust the paper width guide, it may cause paper jams.
• Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
When you print a document, set the paper type and size for the tray (see
5
"Setting the paper size and type" on page 34).
2. Learning the Basic Usage
28
Media and tray
3
Manual feeding in the tray
The manual feeder can hold special sizes and types of print material, such as
postcards, note cards, and envelopes (see "Print media specifications" on page
62).
Tips on using the manual feeder
• Load only one type, size and weight of print media at time in the manual
feeder.
•If you select Paper > Source > Manual Feeder for the paper source in
your software application, you need to press (Print screen) or
(WPS) button each time you print a page and load only one type,
size and weight of print media at a time on the manual tray.
• To prevent paper jams, do not add paper while printing when there is still
paper in the manual feeder.
• When the machine is in a power save mode, the machine does not feed
paper from the manual feeder. Wake up the machine by pressing the
power button before using the manual feeder.
• Print media should be loaded face up with the top edge going into the
manual feeder first and be placed in the center of the tray.
• To ensure printing quality and to prevent paper jams, only load the
available paper (see "Print media specifications" on page 62).
• Flatten any curl on postcards, envelopes, and labels before loading them
into the manual feeder.
• When printing on special media, you must follow the loading guidelines
(see "Printing on special media" on page 30).
2. Learning the Basic Usage
29
Media and tray
4
Printing on special media
Types
Tray
Envelope ●
a
The table below shows the special media usable in tray.
To change the paper setting set in the machine, from the Printing preferences
window > Paper tab > Paper Type (see "Opening printing preferences" on page
36).
When using special media, we recommend you feed one sheet at a time (see
"Print media specifications" on page 62).
To see for paper weights for each sheet, refer to "Print media specifications" on
page 62.
Types
Tray
a
Plain ●
Thick ●
Preprinted ●
Cotton ●
Recycled ●
Archive ●
a. The paper types available manual feeding in tray.
(●: Supported)
Thin ●
Bond ●
Color ●
CardStock ●
Labels ●
2. Learning the Basic Usage
30
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