Samsung M202x Series User Guide

User’s Guide

BASICIC

This guide provides information concerning installation, basic operation and troubleshooting on windows.

ADVANCED

This guide provides informationabouttheinstallation, advanced configuration, operation and troubleshooting onvariousOSenvironments.

Some features may notbe available depending on models or countries.

BASIC

			1.	Introduction
			Key benefits		4
			Features by models		6
			Useful to know		8
			About this user’s guide		9
			Safety information		10
			Machine overview		16
			Control panel overview		19
			Turning on the machine		21
			Installing the driver locally		22
			Reinstalling the driver		24
			2. Learning the Basic Usage
			Media and tray		26
			Basic printing		35
			3.	Maintenance
			Ordering supplies and accessories		39
			Available supplies		40

Storing the toner cartridge	41
Redistributing toner	43
Replacing the toner cartridge	44
Cleaning the machine	46
Tips for moving & storing your machine	50

4. Troubleshooting
Tips for avoiding paper jams	52
Clearing paper jams	53
Understanding the status LED	56

5. Appendix

Specifications	60
Regulatory information	69
Copyright	79

2

1. Introduction

This chapter provides information you need to know before using the machine.

•	Key benefits	4
•	Features by models	6
•	Useful to know	8
• About this user’s guide		9
•	Safety information	10
•	Machine overview	16
•	Control panel overview	19
• Turning on the machine		21
• Installing the driver locally		22
•	Reinstalling the driver	24

Key benefits

Environmentally friendly

-SL-M2024 series/SL-M2024W series

▪ For single-side printing, 18 ppm (A4) or 19 ppm (Letter).

Convenience

•To save toner and paper, this machine supports the Eco feature (see "Easy Eco Driver" on page 148).

•To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced print features" on page 133).

•To save paper, you can print on both sides of the paper (manual doublesided printing) (see "Using advanced print features" on page 133).

•To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

•We recommend using recycled paper for saving energy.

Print with excellent quality and speed

•You can print with a resolution of up to 1,200 x 1,200 dpi effective output.

•Fast, on-demand printing.

- M202x series/M202xW series

▪ For single-side printing, 20 ppm (A4) or 21 ppm (Letter).

•Simply touch your cell phone on the NFC tag on your printer and get the print job done (see "Using the NFC feature" on page 122).

•Samsung Easy Printer Manager is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Easy Printer Manager" on page 151).

•Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows OS users.

•If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

Key benefits

Wide range of functionality and application support

•Supports various paper sizes (see "Print media specifications" on page 62).

•Print watermark: You can customize your documents with words, such as “Confidential” (see "Using advanced print features" on page 133).

•Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 133).

•You can print in various operating systems (see "System requirements" on page 65).

•Your machine is equipped with a USB interface.

Supports various wireless network setting method

Wireless networking may not be available depending on the model (see "Features by models" on page 6).

•Using the WPS (Wi-Fi Protected Setup™) button

-You can easily connect to a wireless network using the WPS button on the machine and the access point (a wireless router).

•Using the USB cable

-You can connect and set various wireless network settings using a USB cable.

•Using the Wi-Fi Direct

-You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 94.

Features by models

Some features and optional goods may not be available depending on model or country.

Operating System

Operating System	M202x series	M202xW series
Windows	●	●
Mac	●	●
Linux	●	●
Unix
Software

Software	M202x series	M202xW series
PCL printer driver
SPL printer driver	●	●
PS printer driver
XPS printer drivera
Samsung Easy Printer Manager	●	●
SyncThru™ Web Service		●
SyncThru™ Web Admin Service		●

Features by models

Software	M202x series	M202xW series
Samsung Printer Status	●	●
Easy Eco Driver Anyweb Print	●	●
Easy Capture Manager	●	●

a. For XPS driver, it is only supported for windows through the Samsung website (www.samsung.com)

Variety feature

Features	M202x series	M202xW series
Hi-Speed USB 2.0	●	●
Network Interface Ethernet 10/100 Base TX wired LAN
Network Interface 802.11b/g/n wireless LAN		●
NFC printing		●
IPv6		●
Eco printing(Easy Eco Driver)a	●	●
Wi-Fi Protected Setup™ (WPS)		●
Manual duplex (2-sided) printing	●	●
AirPrint		●
Google Cloud Print™		●

a. Setting the ECO settings is available from the windows driver.

(●: Included, Blank: Not available)

Useful to know

Where can I download the machine’s driver?

•Visit www.samsung.com to download the latest machine’s driver, and install it on your system.

Where can I purchase accessories or supplies?

•Inquire at a Samsung distributor or your retailer.

•Visit www.samsung.com/supplies. Select your country/region to view product service information.

The status LED flashes or remains constantly on.

•Turn the product off and on again.

•Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 56).

A paper jam has occurred.

•Open and close the top cover (see "Front view" on page 17).

•Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 53).

Printouts are blurry.

•The toner level might be low or uneven. Shake the toner cartridge.

•Try a different print resolution setting.

•Replace the toner cartridge.

The machine does not print.

•Open the print queue list and remove the document from the list (see "Canceling a print job" on page 36).

•Remove the driver and install it again (see "Installing the driver locally" on page 22).

•Select your machine as your default machine in your Windows.

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

•Read the safety information before using the machine.

2

General icons

	• If you have a problem using the machine, refer to the troubleshooting	Icon	Text	Description
	chapter.
			Caution	Gives users information to protect the machine from
	• Terms used in this user’s guide are explained in the glossary chapter.
				possible mechanical damage or malfunction.

•All illustrations in this user’s guide may differ from your machine depending

	on its options or model you purchased.	Note	Provides additional information or detailed
			specification of the machine function and feature.

• The screenshots in this user's guide may differ from your machine depending on the machine’s firmware/driver version.

•The procedures in this user’s guide are mainly based on Windows 7.

Conventions

Some terms in this guide are used interchangeably, as below:

•Document is synonymous with original.

•Paper is synonymous with media, or print media.

•Machine refers to printer or MFP.

1. Introduction

9

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Hazards or unsafe practices that may result in severe personal injury or death.

Caution

Hazards or unsafe practices that may result in minor personal injury or property damage.

Do not attempt.

4

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

•The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

1. Introduction 10

Safety information

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

5

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Be care when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects.

It can damage the machine.

1. Introduction 11

Safety information

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water leaks.

This could result in electric shock or fire.

Place the machine in the environment where it meets the operating temperature and humidity specification.

Otherwise, quality problems can occur and cause damage to the machine.

See "General specifications" on page 60.

Caution

Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to left the device safety.

Then lift the machine:

•If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

•If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.

•If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.

The machine could fall, causing injury or machine damage.

Choose a flat surface with enough space for ventilation to place the machine. Also consider the space required to open the cover and trays.

The place should be well-ventilated and be far from direct light, heat, and humidity.

When using the machine for a long period of time or printing a large number of pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

1. Introduction 12

Safety information

Use only No.26 AWGa or larger, telephone line cord, if necessary.

Otherwise, it can cause damage to the machine.

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110 V machine, then the gauge should be 16 AWG or larger.

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

The machine should be connected tothe power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

a. AWG: American Wire Gauge

7

Maintenance / Checking

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

1. Introduction 13

Safety information

• Do not remove any covers or guards that are fastened with screws.

•Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

•The machine should only be repaired by a Samsung service technician.

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

8

Supply usage

Caution

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

Do not burn any of the supplies such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

1. Introduction 14

Safety information

Using recycled supplies, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled supplies, a service fee will be charged.

For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.

•When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions.

•Do not wash the supplies.

•For a waste toner bottle, do not reuse it after emptying the bottle.

If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user's carelessness.

1. Introduction 15

Machine overview

9

Components

The actual component may differ from the illustration below. Some components may change depending on the circumstances.

Power cord

Quick installation guide

Software CDa

Misc. accessoriesb

a.The software CD contains the printer drivers and software applications.

b.Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

1. Introduction 16

Machine overview

10

Front view

• This illustration may differ from your machine depending on its model.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6).

1
5	6
4
2	7
3	8

1	Output tray	5	NFC (Near Field Communication) tag
2	Control panel	6	Top cover
3	Tray	7	Toner cartridge
4	Output support	8	Paper width guide

1. Introduction 17

Machine overview

11

Rear view

• This illustration may differ from your machine depending on its model.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6).

1

2

1USB port

2Power receptacle

1. Introduction 18

Control panel overview

	This control panel may differ from your machine depending on its model.	2	Configures the wireless network connection easily
			without a computer (see "Wireless network setup" on
	There are various types of control panels.
			page 93).

		•	Configuration sheet
			- Press and hold this button for about 10 seconds
	1		until the green LED blinks slowly, and release.
		•	Prints supplies info report / usage count report
	WPSa
			- Press and hold this button for about 15 seconds
	2		until the green LED on, and release.
		•	Manual print
			- Press this button each time you load a sheet of
	3		paper in the tray if you have selected Manual
			Feeder for Source in your printer driver.

4

1				Toner	Shows the status of the toner (see "Status LED" on page
				LED	57).

1. Introduction 19

Control panel overview

2	• Prints the screen

-Press this button and the green LED will start blinking. If you want to print only the active screen, release the button when the green LED stops blinking. If you want to print the whole screen, release the button while it’s blinking.

		• Print Screen can only be used in the Windows
		and Mac operating systems.
		• You can only use this function with USB-
		connected machine.
		• When printing the active window/whole
		monitor screen using the print screen button,
		the machine may use more toner depending
		on what is being printed.
		• You can only use this function if the machine’s
		Easy Printer Manager program is installed if
Print		you are a Mac OS user, you need to enable
screenb		Screen Print Settings from the Easy Printer
		Manager to use the Print Screen feature.
	•	Configuration sheet
		- Press and hold this button for about 10 seconds
		until the green LED blinks slowly, and release.
	• Prints supplies info report / error report
		- Press and hold this button for about 15 seconds
		until the green LED on, and release.
	•	Manual print
		- Press this button each time you load a sheet of
		paper in the tray if you have selected Manual
		Feeder for Source in your printer driver.

3Power You can turn the power off or wake the machine up from

the sleep mode with this button.

4Status Shows the status of your machine (see "Status LED" on

LED

page 57).

a.M202xW only.

b.M202x only.

1. Introduction 20

Turning on the machine

1Connect the machine to the electricity supply first.

1

2

2Press (power) on the control panel.

If you want to turn the power off, press (power) on the control panel.

1. Introduction 21

	Installing the driver locally
	A locally connected machine is a machine directly attached to your computer	12
	using the cable.	Windows
	• If you are a Mac or Linux OS user, refer to the "Software Installation" on	1 Insert the supplied software CD into your CD-ROM drive.
	page 83.	If the installation window does not appear, click Start > All programs >
	• The installation window in this User’s Guide may differ depending on the
		Accessories > Run.
	machine and interface in use.

X:\Setup.exe replacing “X” with the letter, which represents your CD-

• Only use a USB cable no longer than 3 meters (118 inches).

ROM drive and click OK.

• For Windows 8,

If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK.If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe.

2 Review and accept the installation agreements in the installation window. Then, click Next.

3

4

Select USB connection on the Printer Connection Type screen. Then, click Next.

Follow the instructions in the installation window.

1. Introduction 22

Installing the driver locally

From the Windows 8 Start Screen

• The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads.

•You can download Samsung Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store.

1 From Charms, select Search.

2 Click Store.

3 Search and click Samsung Printer Experience.

4Click Install.

•If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads.

•If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD .

1 Make sure that your computer is connected to the Internet and powered on.

2

3

Make sure that the machine is powered on.

Connect the computer and the machine with a USB cable.

The driver is automatically installed from the Windows Update.

1. Introduction 23

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall the driver.

Windows

1Make sure that the machine is connected to your computer and powered on.

2From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software.

•For Windows 8,

1 From Charms, select Search > Apps.

2 Search and click Control Panel.

3 Click Programs and Features.

4 Right-click the driver you want to uninstall and select Uninstall.

5 Follow the instructions in the window.

3Follow the instructions in the installation window.

4Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 22).

From the Windows 8 Start Screen

1Make sure that the machine is connected to your computer and powered on.

2Click on the Uninstall Samsung Printer Software tile in the Start screen.

3Follow the instructions in the window.

• If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode.

•If you want to uninstall Samsung’s printer management tools, from the Start screen, right-click the app > Uninstall > right-click the program you want to delete > Uninstall and follow the instruction in the window.

1. Introduction 24

2. Learning the Basic Usage

After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values.

•	Media and tray	26
•	Basic printing	35

Media and tray

This chapter provides information on how to load print media into your machine.

• Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements.

• Make sure not to use the inkjet photo paper with this machine. It could		2
	cause damage to the machine.
•	Using inflammable print media can cause a fire.
•	Use designated print media (see "Print media specifications" on page 62).
		1

1 Paper width guide

2 Tray

The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.	If you do not adjust the guide, it may cause paper registration, image skew,

or jamming of the paper.

Tray overview

To change the size, you need to adjust the paper guide.

2. Learning the Basic Usage 26

Media and tray

2	3	Adjust the tray size to the media size you are loading (see "Tray overview"
	Loading paper in the tray	on page 26). Then place the paper with the side you want to print facing
		up and open the output tray.
	1 Open the tray.	3
		1

4

2

4 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend.

2 Flex or fan the edge of the paper stack to separate the pages before loading papers.

2. Learning the Basic Usage 27

Media and tray

• Do not push the paper width guide too far causing the media to warp.

•If you do not adjust the paper width guide, it may cause paper jams.

•Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled.

5When you print a document, set the paper type and size for the tray (see "Setting the paper size and type" on page 34).

2. Learning the Basic Usage 28

Media and tray

3

Manual feeding in the tray

The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 62).

Tips on using the manual feeder

•Load only one type, size and weight of print media at time in the manual feeder.

•If you select Paper > Source > Manual Feeder for the paper source in

your software application, you need to press (Print screen) or

(WPS) button each time you print a page and load only one type, size and weight of print media at a time on the manual tray.

•To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.

•Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.

•To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 62).

•Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.

•When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 30).

•When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by pressing the power button before using the manual feeder.

2. Learning the Basic Usage 29

Media and tray

4

Printing on special media

The table below shows the special media usable in tray.

To change the paper setting set in the machine, from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 36).

When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 62).

To see for paper weights for each sheet, refer to "Print media specifications" on page 62.

Types	Traya
Plain	●
Thick	●
Thin	●
Bond	●
Color	●
CardStock	●
Labels	●

Types	Traya
Envelope	●
Preprinted	●
Cotton	●
Recycled	●
Archive	●

a. The paper types available manual feeding in tray.

(●: Supported)

2. Learning the Basic Usage 30