Samsung LS19E310 User Manual

User manual

S19E310HY

S22E310HY

S22E310H

S24E310HL

S27E310H

The color and the appearance may differ depending on

the product, and the specifications are subject to

change without prior notice to improve the performance.

BN46-00452A-00

Table Of Contents

BEFORE USING THE

PRODUCT

7 Copyright

7 Icons used in this manual

8 Cleaning

9 Securing the Installation Space

9 Precautions for storage

10 Safety Precautions

10 Symbols

11 Electricity and Safety

12 Installation and Safety

14 Operation and Safety

18 Correct posture to use the product

PREPARATIONS 19 Checking the Contents

19 Checking the Components

20 Parts

20 Control Panel

21 Direct Key guide

22 Function Key Guide

24 Reverse Side

25 Installation

25 Attaching the Stand

26 Removing the Stand

27 Adjusting the Product Tilt

28 Installing a Wall-mount Kit or Desktop Stand

29 Anti-theft Lock

CONNECTING AND USING

A SOURCE DEVICE

30 Before Connecting

30 Pre-connection Checkpoints

30 Connecting and Using a PC

30 Connecting to a PC

32 Connecting the Power

33 Driver Installation

34 Setting Optimum Resolution

Table Of Contents

SCREEN SETUP

35 Brightness

35 Configuring Brightness

36 Contrast

36 Configuring Contrast

37 Sharpness

37 Configuring Sharpness

38 Eye Saver Mode

38 Configuring Eye Saver Mode

39 Game Mode

39 Configuring Game Mode

40 SAMSUNG MAGIC Bright

40 Configuring SAMSUNG MAGIC Bright

42 SAMSUNG MAGIC Angle (S19E310HY /

S22E310HY / S22E310H / S27E310H)

42 Configuring SAMSUNG MAGIC Angle

44 SAMSUNG MAGIC Upscale

44 Configuring SAMSUNG MAGIC Upscale

46 Image Size

46 Changing the Image Size

48 HDMI Black Level

48 Configuring the HDMI Black Level Settings

50 Response Time (S24E310HL /

S27E310H)

50 Configuring the Response Time

51 H-Position & V-Position

51 Configuring H-Position & V-Position

53 Coarse

53 Adjusting Coarse

54 Fine

54 Adjusting Fine

Table Of Contents

CONFIGURING TINT

55 Red

55 Configuring Red

56 Green

56 Configuring Green

57 Blue

57 Configuring Blue

58 Color Tone

58 Configuring the Color Tone Settings

59 Gamma

59 Configuring Gamma

COORDINATING OSD 60 Language

60 Configuring Language

61 Menu H-Position & Menu V-Position

61 Configuring Menu H-Position & Menu V-

Position

62 Display Time

62 Configuring Display Time

63 Transparency

63 Changing Transparency

SETUP AND RESET 64 Reset All

64 Initializing Settings (Reset All)

65 Eco Saving Plus

65 Configuring Eco Saving Plus

66 Off Timer

66 Configuring Off Timer

67 Configuring Turn Off After

68 PC/AV Mode

68 Configuring PC/AV Mode

Table Of Contents

69 Key Repeat Time

69 Configuring Key Repeat Time

70 Source Detection

70 Configuring Source Detection

71 Power LED On

71 Configuring Power LED On

INFORMATION MENU AND

OTHERS

72 INFORMATION

72 Displaying INFORMATION

73 Configuring Brightness, Contrast and

Sharpness from the Initial Screen

INSTALLING THE

SOFTWARE

74 Easy Setting Box

74 Installing the Software

75 Removing the Software

TROUBLESHOOTING

GUIDE

76 Requirements Before Contacting

Samsung Customer Service Center

76 Testing the Product

76 Checking the Resolution and Frequency

76 Check the following.

79 Q & A

SPECIFICATIONS 81 General (S19E310HY)

82 General (S22E310HY / S22E310H)

83 General (S24E310HL)

84 General (S27E310H)

85 PowerSaver

86 Standard Signal Mode Table

APPENDIX 89 Contact SAMSUNG WORLD WIDE

Table Of Contents

97 Responsibility for the Pay Service (Cost

to Customers)

97 Not a product defect

97 A Product damage caused by customer's fault

97 Others

98 Correct Disposal

98 Correct Disposal of This Product (Waste

Electrical & Electronic Equipment)

99 Terminology

INDEX

Before Using the Product

Copyright

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is

prohibited.

Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Icons used in this manual

 An administration fee may be charged if either

 (a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual).

 (b) you bring the unit to a repair center and there is no defect in the product

(i.e. where you have failed to read this user manual).

 The amount of such administration charge will be advised to you before any work or home visit is

carried out.

The following images are for reference only. Real-life situations may

differ from what is shown in the images.

Before Using the Product

Cleaning

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1. Power off the monitor and computer.

2. Disconnect the power cord from the monitor.

Hold the power cable by the plug and do not touch the cable with wet

hands. Otherwise, an electric shock may result.

3. Wipe the monitor screen using a clean, soft and dry cloth.

 Do not apply a cleaning agent that contains alcohol,

solvent, or surfactant to the monitor.

 Do not spray water or detergent directly on the product.

4. Wet a soft and dry cloth in water and wring thoroughly to clean the

exterior of the monitor.

5. Connect the power cord to the product after cleaning the product.

6. Power on the monitor and computer.

Before Using the Product

Securing the Installation Space

 Ensure some space around the product for ventilation. An internal temperature rise may cause fire

and damage the product. Be sure to allow the amount of space as shown below or greater when

installing the product.

The exterior may differ depending on the product.

Precautions for storage

Be sure to contact Samsung Customer Service Center (page 89) if the inside of the monitor needs

cleaning. (A service fee will be charged.)

10 cm

(3.93

inches)

10 cm

(3.93

inches)

10 cm (3.93 inches)

10 cm

(3.93 inches)

Before Using the Product

Safety Precautions

Symbols

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR

BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside. It is dangerous to

make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and

maintenance has been included with this product.

Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions are

not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Before Using the Product

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

 An electric shock or fire may result.

Do not plug many products into the same power socket.

 Otherwise, the socket may overheat and cause a fire.

Do not touch the power plug with wet hands.

 Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose.

 An unstable connection may cause a fire.

Ensure you connect the power plug to a grounded power socket. (type 1

insulated devices only).

 An electric shock or injury may result.

Do not bend or pull the power cord with force. Do not weigh the power cord

down with a heavy object.

 A damaged power cord may cause an electric shock or fire.

Do not place the power cord or product near heat sources.

 An electric shock or fire may result.

Remove foreign substances such as dust around the plug pins and power socket

with a dry cloth.

 Otherwise, a fire may result.

Before Using the Product

Caution

Installation and Safety

Warning

Do not unplug the power cord when the product is in use.

 The product may become damaged by an electric shock.

Do not use the power cord for products other than authorized products supplied

by Samsung.

 An electric shock or fire may result.

Keep the power socket where the power cord is connected unobstructed.

 If any problem occurs in the product, unplug the power cable to completely

cut the power to the product.

Power to the product cannot be completely cut off with the power button.

Hold the plug when disconnecting the power cord from the power socket.

 An electric shock or fire may result.

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP

OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

 Otherwise, a fire may result.

Avoid installing the product in a narrow space with bad ventilation, such as a

bookshelf or wall closet.

 Otherwise, a fire may result due to an increased internal temperature.

Keep the plastic packaging bag for the product in a place that cannot be reached

by children.

 Children may suffocate.

Before Using the Product

Caution

Do not install the product on an unstable or vibrating surface (insecure shelf,

sloped surface, etc.).

 The product may fall and break or cause a personal injury.

 Using the product in an area with excess vibration may damage the product

or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water

drips, etc.), oil, or smoke.

 An electric shock or fire may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a

stove.

 Otherwise, the product lifespan may be reduced, or a fire may result.

Do not install the product within the reach of young children.

 The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not install

the product in a kitchen or near a kitchen counter.

Take care not to drop the product when moving it.

 Otherwise, product failure or personal injury may result.

Do not set down the product on its front.

 The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom

edge of the front of the product is not protruding.

 The product may fall and break or cause a personal injury.

 Install the product only on cabinets or shelves of the right size.

Before Using the Product

Operation and Safety

Warning

Put down the product carefully.

 The product may fall and break or cause a personal injury.

Installing the product in an unusual place (a place exposed to a lot of fine dust,

chemical substances, extreme temperatures or a significant presence of

moisture, or a place where the product will operate continuously for an extended

period of time) may seriously affect its performance.

 Be sure to consult Samsung Customer Service Center (page 89) before

installation if you want to install the product at such a place.

High voltage runs through the product. Do not attempt to disassemble, repair, or

modify the product on your own.

 An electric shock or fire may result.

 Contact Samsung Customer Service Center (page 89) for repair.

To move the product, first disconnect all the cables from it, including the power

cable.

 Otherwise, the power cord may be damaged and a fire or electric shock may

result.

If the product generates a strange noise, a burning smell, or smoke, remove the

power cord immediately and contact Samsung Customer Service Center (page

89).

 An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

 The product may fall, and your child may become injured or seriously

harmed.

If the product falls or the exterior is damaged, power off the product, remove the

power cord, and contact Samsung Customer Service Center (page 89).

 Otherwise, an electric shock or fire may result.

Do not put a heavy object, toy, or sweets on top of the product.

 The product or heavy objects may fall as children try to reach for the toy or

sweets resulting in a serious injury.

SAMSUNG

Before Using the Product

If there is a thunderstorm or lightning strike, turn off the power and disconnect the

power cable.

 An electric shock or fire may result.

Do not drop objects on the product or apply impact.

 An electric shock or fire may result.

Do not move the product by pulling the power cord or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate

the area immediately.

 Sparks can cause an explosion or fire.

Do not lift or move the product by pulling the power cord or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

Do not use or keep combustible spray or an inflammable substance near the

product.

 An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

 Otherwise, a fire may result from an increased internal temperature.

Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable

object (paper, match, etc.) into the vent or ports of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service

Center (page 89).

 Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic

objects on top of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service

Center (page 89).

 Product failure, an electric shock or fire may result.

GAS

100

Before Using the Product

Caution

Leaving the screen fixed on a stationary image for an extended period of time

may cause afterimage burn-in or defective pixels.

 If you are not going to use the product for an extended period of time,

activate power-saving mode or a moving-picture screen saver.

Disconnect the power cord from the power socket if you do not plan on using the

product for an extended period of time (vacation, etc.).

 Otherwise, a fire may result from accumulated dust, overheating, an electric

shock, or electric leakage.

Use the product at the recommended resolution and frequency.

 Otherwise,Your eyesight may deteriorate.

Do not put DC power adapters together.

 Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

 Otherwise, a fire may result.

Do not let water enter the DC power device or get the device wet.

 An electric shock or fire may result.

 Avoid using the product outdoors where it can be exposed to rain or snow.

 Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

 Otherwise, a fire may result.

Keep the DC power adapter in a well-ventilated area.

Looking at the screen too close for an extended period of time can deteriorate

your eyesight.

-_-

Before Using the Product

Do not hold the monitor upside-down or move it by holding the stand.

 The product may fall and break or cause a personal injury.

Do not use humidifiers or stoves around the product.

 An electric shock or fire may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use.

 Eye fatigue will be relieved.

Do not touch the screen when the product has been turned on for an extended

period of time as it will become hot.

Store the small accessories used with the product out of reach of children.

Exercise caution when adjusting the product angle or stand height.

 Otherwise, children's fingers or hands may become stuck and injured.

 Tilting the product excessively may cause it to fall and result in personal

injury.

Do not place heavy objects on the product.

 Product failure or personal injure may result.

Before Using the Product

Correct posture to use the product

Use the product in the correct posture as follows:

 Straighten your back.

 Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly

downward at the screen.

Keep your eyes directly in front of the screen.

 Adjust the angle so light does not reflect on the screen.

 Keep your forearms perpendicular to your upper arms and level with the back of

your hands.

 Keep your elbows at about a right angle.

 Adjust the height of the product so you can keep your knees bent at 90 degrees or

more, your heels attached to the floor, and your arms lower than your heart.

1 Preparations

Preparations

1.1 Checking the Contents

1.1.1 Checking the Components

 Contact the dealer from whom you purchased the product if any item is missing.

 The appearance of the components and items sold separately may differ from the image shown.

Components

Components may vary depending on the country.

Quick Setup Guide Warranty card

(Not available in some

locations)

Regulatory guide

User manual (optional) DC power adapter

(Integrated)

(optional)

DC power adapter

(Detachable)

(optional)

Power cable

(Only provided with the

detachable DC power

adapter.)

D-SUB cable (optional) HDMI cable (optional)

HDMI-DVI cable (optional) Stand base Stand neck

Preparations

1 Preparations

1.2 Parts

1.2.1 Control Panel

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

Icons Description

Power LED

This LED is power status indicator and works as



Power on (Power button): Off

 Power saving mode: Blinking

 Power Off (Power button): On

The power Indicator operation can be swapped by changing in the

menu. (SETUP&RESET Power LED On)

Actual models because of functional variation maybe haven’t this

function.

Function Key Guide

Press the [ ] button when the screen is turned on. The Function Key

Guide will appear. To access the onscreen menu when the guide is

displayed, press the corresponding direction button again.

Function Key Guide may vary depending on the function or product

model. Please refer to the actual product.

DOME Type JOG Button

Function Key Guide

Return

PRESS(ENTER)

Power LED

To activate the button on the product, press the

the other position may cause wrong action.

[ ] etching position exactly . Press

Preparations

1 Preparations

1.2.2 Direct Key guide

For guidance on shortcut keys, the OSD (On Screen Display) will appear if you press any button of

[].

 Press [ ] button: Adjust Brightness.

 Press [ ] button: Adjust the screen settings automatically.

 Changing the resolution in Display Properties will activate the Auto Adjustment function.

 This function is only available in Analog mode.

 Press [ ] button: Display Function Key Guide.

Brightness

Auto Adjustment

Features

Eye Saver Mode Off

Preparations

1 Preparations

1.2.3 Function Key Guide

To enter the main menu or to use other items, press the [ ] button to display the Function Key Guide.

You can exit by pressing the [ ] button again.

 Press button: Move to the item you want. The description for each item will appear

when the focus changes.

 Press [ ] button: The selected item will be applied.

Icons Description

Select [ ] to change the input signal by pressing the [ ] button on the

Function Key Guide screen. A message will appear on the top left corner

of the screen if the input signal has been changed.

 Select [ ] by pressing the [ ] button on the function key guide

screen.

The OSD (On Screen Display) of your Monitor’s feature appears.

 OSD control lock: Maintain the current settings, or lock the OSD

control to prevent unintended changes to settings. Enable/Disable: To

lock/unlock the OSD control, press the [ ] button for 10 seconds

when the main menu displayed.

If the OSD control is locked,

Brightness

and Contrast can be adjusted. Eye Saver Mode is

available. SETUP&RESET Power LED On is available.

INFORMATION

can be viewed.

Return

Preparations

1 Preparations

Actual models because of functional variation, Function key guide options will be different.

Please run the corresponding function based on the actual icon and description.

When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for

control source and power could be used as below.

When the monitor displays the Main menu the DOME Type JOG Button could be used as below.

Select [ ] by pressing the [ ] button on the function key guide

screen.

Press to enable or disable Eye Saver Mode.

The items below are not available if the Eye Saver Mode function is

enable.



PICTURE Brightness, Game Mode, Bright

 COLOR



SETUP&RESET Eco Saving Plus

Select [ ] to turn the Monitor off by pressing the [ ] button on the

function key guide screen.

DOME Type JOG Button

Power saving/Non-signal mode

Source Change

PRESS [ ]

button

for 2 seconds

Power Off

DOME Type JOG Button

Action

- Move the option

- Exit the Main menu.

- Close Sublist without saving value.

- Value decreases in the slider.

- Move to next depth.

- Value increases in the slider.

- Move to next depth.

- Save the value and close Sublist.

Icons Description

SAMSUNG

MAGIC

, Angle

SAMSUNG

MAGIC

Preparations

1 Preparations

1.2.4 Reverse Side

 The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

 The exterior may differ depending on the product.

Port About ports

Connect to a source device using an HDMI cable.

Connect to a PC using the D-SUB cable.

Connects to the DC power adapter.

Preparations

1 Preparations

1.3 Installation

1.3.1 Attaching the Stand

 Before assembling the product, place the product down on a flat and stable surface so that the

screen is facing downwards.

 The exterior may differ depending on the product.

Insert the stand neck into the

stand base in the direction

shown in the figure.

Check that the stand neck is

firmly connected.

Tightly fasten the connecting

screw at the bottom of the

stand base.

Place a soft cloth over the table

to protect the product and

place the product onto the

cloth so that the front of the

product is facing downwards.

Hold the main body of the

product with your hand as

shown by the figure.

Push the assembled stand into

the main body in the direction

of the arrow as shown in the

figure.

- Caution

Do not hold the product upside

down only by the stand.

Preparations

1 Preparations

1.3.2 Removing the Stand

The exterior may differ depending on the product.

Place a soft cloth over the table to protect the product and

place the product onto the cloth so that the front of the product

faces downwards.

While holding the stand neck with one hand, pound the other

fisted hand down onto the top of the stand base in the direction

of the arrow to detach the stand base.

Turn the connecting screw at the bottom of the stand base to

separate it.

Remove the stand neck from the stand base by pulling it in the

direction of the arrow as shown in the figure.

Preparations

1 Preparations

1.3.3 Adjusting the Product Tilt

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

 You can adjust the tilt of your monitor.

 Hold the lower part of the product and adjust the tilt carefully.

-2° (±2.0°) - 20° (±2.0°)

Preparations

1 Preparations

1.3.4 Installing a Wall-mount Kit or Desktop Stand

Power the product off and remove the power cable from the power socket.

Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding

parts on the wall-mount kit or desktop stand you want to attach.

Notes

 Using a screw longer than the standard length can damage the internal components of the

product.

 The length of screws required for a wall mount that does not comply with the VESA standards may

vary depending on the specifications.

 Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit

or desktop stand using excessive force. The product may get damaged or fall and cause personal

injury. Samsung shall not be held liable for any damage or injury caused by using improper screws

or attaching the wall-mount kit or desktop stand using excessive force.

 Samsung shall not be held liable for any product damage or personal injury caused by using a wall-

mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.

 To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10cm

or farther away from the wall.

 Be sure to use a wall-mount kit that complies with the standards.

 To install the monitor using a wall mount, disconnect the stand base from the monitor.

Attach the wall-mount kit or desktop stand here

Bracket (sold separately)

3 4

Preparations

1 Preparations

1.3.5 Anti-theft Lock

An anti-theft lock allows you to use the product securely even in public places. The locking device shape

and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft

locking device for details. The lock device is sold separately.

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

To lock an anti-theft locking device:

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk.

2 Put one end of the cable through the loop on the other end.

3 Insert the locking device into the anti-theft lock slot at the back of the product.

4 Lock the locking device.

 An anti-theft locking device can be purchased separately.

 Refer to the user guide provided with your anti-theft locking device for details.

 Anti-theft locking devices can be purchased at electronics retailers or online.

2 Connecting and Using a Source Device

Connecting and Using a Source Device

2.1 Before Connecting

2.1.1 Pre-connection Checkpoints

 Before connecting a source device, read the user manual provided with it.

The number and locations of ports on source devices may differ from device to device.

 Do not connect the power cable until all connections are completed.

Connecting the power cable during connection may damage the product.

 Check the types of ports at the back of the product you want to connect.

2.2 Connecting and Using a PC

2.2.1 Connecting to a PC

 Select a connection method suitable for your PC.

 Connecting parts may differ in different products.

 The exterior may differ depending on the product.

Connection Using the D-SUB Cable (Analog Type)

Do not connect the power cable before connecting all other cables. Ensure you connect a source

device first before connecting the power cable.

1 Connect the D-SUB cable to the [RGB IN] port on the back of the product and the RGB port on the

PC.

2 Connect the DC power adapter to the product and a power socket. Next, turn on the power switch

on the PC. (For details, refer to "2.2.2 Connecting the Power".)

 When the input source is not connected, use the [ ] button to change the input source to

Analog.

RGB IN

+ 72 hidden pages