Samsung ITP-5107, ITP-5121D User Manual
T E L E C O M
SAMSUNG
HANDSET USER GUIDE
FOR
DS-5007S / DS-5014S / DS-5038S / DS-5014D / DS-5021D
ITP-5107 / ITP-5114D / ITP5121D
FOR TECHNICAL TIPS PLEASE VISIT OUR WEBSITE
www.PRPTELECOM.co.uk
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T E L E C O M
Handset Diagram ......................................................................................................................................................3
Programmable button’s LED Indicators .................................................................................................................... 4
Phone Status Indicator.............................................................................................................................................. 4
Using Feature Codes .................................................................................................................................................4
Selecting Programmed Functions ............................................................................................................................. 4
Assigning Button Values (Extenders) ........................................................................................................................5
Table of Contents
How to Add Extenders ..............................................................................................................................................5
Controlling Volume Levels ........................................................................................................................................ 6
Handset Volume ................................................................................................................................................... 6
Speakerphone Volume .........................................................................................................................................6
Ringer Volume ...................................................................................................................................................... 6
Selecting the Ring Tone ........................................................................................................................................ 6
Changing the Phone Passcode .................................................................................................................................. 6
Switching Headset/Handset Mode ........................................................................................................................... 6
Dialling by Directory Name ....................................................................................................................................... 7
Assigning/Changing Your Extension Name ...............................................................................................................7
Entering Characters on the LCD Panel ...................................................................................................................... 7
Busy Extension Callback ............................................................................................................................................ 7
Busy Extension Camp-On ..........................................................................................................................................8
Holding a Call ............................................................................................................................................................8
Retrieving Calls Held at Another Extension .......................................................................................................... 8
Parking Calls..........................................................................................................................................................8
Transferring Calls ......................................................................................................................................................9
Call Waiting .............................................................................................................................................................10
Programming Personal Speed Dial Numbers .......................................................................................................... 10
Assigning a Name to a Speed Dial Number ........................................................................................................10
Dialling Using Speed Dial Numbers ......................................................................................................................... 11
Programming One-touch Speed Dial Buttons.........................................................................................................11
Station Call Pickup................................................................................................................................................... 11
Group Pick Up .........................................................................................................................................................11
Call Forwarding ....................................................................................................................................................... 12
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T E L E C O M
Cancelling Call Forwarding ................................................................................................................................. 12
Forwarding All Calls............................................................................................................................................ 12
Forward Busy ..................................................................................................................................................... 12
Forward No Answer ........................................................................................................................................... 12
Forward Busy/No Answer .................................................................................................................................. 12
Forward DND...................................................................................................................................................... 12
Viewing and Changing Call Forward Options ..................................................................................................... 13
Forward Follow Me ................................................................................................................................................ 13
Internal Page .......................................................................................................................................................... 14
All Page ................................................................................................................................................................... 14
Meet Me Page: MMPG ........................................................................................................................................... 14
Call Park and Page .................................................................................................................................................. 14
Programmed Messages .......................................................................................................................................... 14
Creating Your Own Message .............................................................................................................................. 15
Entering Characters on the LCD Panel ............................................................................................................... 15
Cancelling a Programmed Message ................................................................................................................... 15
Cancelling Messages & Message Waiting lights ..................................................................................................... 15
Background Music .................................................................................................................................................. 15
Appointment Reminder/Alarm Clock ..................................................................................................................... 16
Cancel Alarm ...................................................................................................................................................... 16
Alarm Messages ..................................................................................................................................................... 16
Boss / Secretary Hot Line........................................................................................................................................ 16
Group Listening ...................................................................................................................................................... 17
Off-Hook Voice Announcements ............................................................................................................................ 17
Answering an OHVA Call .................................................................................................................................... 17
Rejecting an OHVA Call ...................................................................................................................................... 17
OHVA Block ........................................................................................................................................................ 17
Secure OHVA ...................................................................................................................................................... 18
Call Duration Timer................................................................................................................................................. 18
Storing a Caller Number ......................................................................................................................................... 18
Storing a Callers Number as a Speed Dial Number ................................................................................................ 18
Viewing CLIP for Calls on Hold or Parked ............................................................................................................... 19
Viewing CLIP for Previous Calls............................................................................................................................... 19
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T E L E C O M
(DS-5007S / 5014S / 5038S / 5014D / 5021D & ITP-5014D / 5021D)
All buttons below are common across the Samsung range of handsets
SAMSUNG HANDSET DIAGRAM
SOFT KEYS - Used to activate features
SPEAKER - For handsfree
SPEAKER - Used for
operation
handsfree calls
LIVE KEYPAD
STATUS INDICATOR LED
SCROLL KEY
VOLUME KEY
REDIAL KEY
CONFERENCE KEY
TRANSFER KEY
HOLD KEY
PROGRAMMABLE
BUTTONS
SPEAKER KEY
MICROPHONE
The programmable buttons above the keypad are arranged in rows of 1x7 (7)
buttons, or 2x7, (14) buttons or 3 x7 (21) buttons and are numbered from 1 to 7
or 14 or 21 from top left to bottom right. By default, keys 1 and 2 are set as Call
keys. Call keys flash for incoming calls.
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T E L E C O M
PROGRAMMABLE BUTTONS LED INDICATORS
The programmable buttons, [Transfer] button, [Hold] button, and [Speaker] button have LEDs that light red, green or amber when
it is being used. The following table summarises the functions of LEDs.
Function Button LED Status
External line or function is in use LED is steady green.
New incoming call is ringing LED is a fast flashing green
A call is on hold LED is a slow flashing green or red
A held or transferred call is recalling to the phone LED is a slow flashing amber
PHONE STATUS INDICATOR
Thestatus indicator is located on theupper right section ofthe LCD panel.It showsthestatusofthephoneasdescribed inthe table.
Status ofPhone Status Indicator
Busy on call / Off-hook Steady red
Internal extension ring Flashing red
External (C.O.) line ring Flashing green
Transferred / held call recalling Flashing amber
Message waiting Flashing red
Calling denied Fast flashing red
USING FEATURE CODES
System featuresare programmed with default codesthatyou candialto access thefeatures. These are described in the relevant parts of
the guide. However, these codes may have been changed in programming; if so, you may find that a feature does not work as described. In suchcases,refer to your system administrator for the correct codes (or ask them to check with theinstallation technician
if they don’t knowwhat they are).
SELECTING PROGRAMMED FUNCTIONS
The most convenient way to select functions on your phone is to have them registered ontheprogrammablebuttons, so that you
simply presstherequired button. Ifa function is not programmedona button,itcanbeselectedontheLCD panel using the Scroll button
andsoft buttons.
An advantage of using the soft buttons for functions is that the programmable buttons can be used to assign more buttons for direct extension selection and speed dialling.
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T E L E C O M
ASSIGNING BUTTON VALUES (Extenders)
You can add an “extender” tosomeprogrammed buttonsto make their functions morespecific. Forexample,you couldadd theextender
“4” to the [PAGE]button. Normally, when you press the [PAGE] button, you are asked to enter the page zone to page. Withthe new
extender, pressing thebutton willautomaticallypage zone 4. The following table lists the extenders that can be assigned to
programmable buttons.
Button Description Extender
AB Absence Extension number
ACC Account 000-999
BOSS Director/Secretary 1-4
DIR Directory 1 (PERS), 2 (SYS), 3 (STN)
DP Direct Call Pick-up Extension or extension group number
DS Direct Extension Select Station number
FWRD Call Forwarding 0 = FWD Cancel, 1 = FWD All, 2 = FWD
Busy, 3 = FWD No Answer, 4 FWD Busy/
No Answer, 5 = FWD DND and-6 = Follow
Me
GPIK Group Call Pick-up 01-20
IG In / Out Of Group Extension group number 5xx(x)
MMPG Meet Me Page 0-9, *
PMSG Programmed Message 01-20
PAGE Paging 0-9, *
PARK Park orbit 0-9
RP Ring Plan 1-6
SG Extension Group Selection Extension group number 5xx(x)
SP UCD Supervise UCD group number
SPD Speed Dial 00-49, 500-999
VT Voice Mailbox Voice Mailbox Group (5xx)
How to Add Extenders
1. Press the [Transfer] button.
2. Press [1] [0] [7].
3. Select the button for adding the extender. Use the [Volume] buttons to scroll through the display of programmable
buttons and press the right soft button to select the button (OR you can press the programmable button or enter the
number if you know it)
4. Enter the extender using the dial buttons.
5. Save and exit the new key value by pressing the [Transfer] button.
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