Samsung ITP-5012L User Manual

ITP-5012L
IP Phone
User Guide
CLASS B Digital device or Peripheral
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This equipment has been tested a nd found to comply with the limits for a Class B di EN55022, and EN61000, Part 15 of the FCC Rules and Australian Standard AS/NZS3548.
These limits are desi harmful interference in a residential installation. This equipment
enerates, uses and can radiate radio frequency en ergy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turnin encoura following measures:
- Reorient or relocate the receiving antenn a .
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outl et on a circuit different from
- Consult the dealer or experienced radio TV technician for help.
ed to try to correct the interf erence by one or more of the
that to which the receiver is connected.
ital device, pursuant to International Standaards
ned to provide reasonable protection against
uarantee that interference will not occur in a
the equipment off and on, the user is
ii
COPYRIGHT
This manual contains the information, which is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to third parties in any form without the prior written consent of SAMSUNG Electronics Co., Ltd.
TRADEMARKS
ITP-5012L is a registered trademark of SAMSUNG. Product names mentioned in this document may be trademarks and/or registered trademarks of their respective companies.
Please read this Guide before using the ITP-5012L IP phone, and follo w the instructions to use the ITP-5012L I P phone safely and correctly .
SAMSUNG reserves the right to change information contained in this guide for the system improvement, standardization and other technical reasons without prior notice. For further information on the updated manual, contact your Samsung Authorised reseller.
©2003 SAMSUNG Electronics Co., Ltd. All rights reserved.
ABOUT THIS GUIDE
This is a User’s guide provides instructions for the use of Samsung’s latest ITP­5012L large LCD IP Phone that can be used in conjuction with the Samsung Enterprise IP Solutions System. Please take the time to study this guide to become familiar with the operation of your ITP 5012L phone and the benefits this new IP technology can provide. Keep this guide handy. You may need to look up instructions for infrequently used features. Learning to use the power of the ITP 5012L phone will simplify your communication needs.

Conventions

The following conventions are used in this document to assist your understanding of and to get the most out of your Samsung ITP 5012L pphone.
iii
Warning Indicates a potentially hazardous situation, which if not avoided, could result in
serious injury or major damage to your ITP 5012L phone.
Caution
Indicates a potentially hazardous situation, which if not avoided, may result in
injury or damage to your ITP 50 12L phone t. It may also be used to alert against unsafe practices.
Note
Indicates additional information fo r refe re nce
iv
SAFETY CONCERNS
For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation.

Symbols

Caution Indication of a general caution
Restriction Indication for a prohib i ted action when using the product
Instruction Indication for a required action
CAUTIONS
The ITP-5012L IP phone is supplied with a A C power adapter and this
adaptor must be used.
If an alternative power adapter is used for, the ITP-5012L IP phone this may
result in serious damage a nd vo ids the w arra nty.
Be careful not to connect the network LAN cable to the PC connector of
the ITP 5012L phone.
If the LAN network cable is connected to the PC connection port of the phone ,
both telephone and PC communication s will be lost.
Avoid placing objects containing water near the IP phone.
Do not put objects that contain water such as vases, cups, cosmetics , and
medicines, near the IP phone. Moisture in the IP phon e may cause fire and electric shocks.
v
Do not install the IP phone in the following locations:
- In direct sunlight or near a heater
- Areas of high humidity or flowing water
- Areas with temperature extremes or volatile changes in temperature.
-Dusty or dirty areas
Use a soft dry cloth to clean the IP phone. Do not use chemical solvents like wax, benzene, alcohol, thinner, mosquito spray,
aerosol, lubricant, and detergent to clean your ITP-5012L phone.
Do not separate, repair nor remodel the IP phone arbitrarily
vi
If a repair is needed , please call your Auth orised Samsung Service Agent.
If items are missing or damagedf ound when you opened the phone package,
please contact your Authorised Samsung Reseller where you purcha se d the phone to ask for information.
TABLE OF CONTENTS
ABOUT THIS GUIDE.....................................................................................................iii
Conventions ......................................................................................................................iii
SAFETY CONCERNS.................................................................................................. iv
Symbols ........................................................................................................................... iv
Chapter1 Things You Should Know......................................................................... 1-1
Introduction to ITP-5012L ....................................................................................................1-1
Main Features ................................................................................................................ 1-1
Front Panel of the ITP-5012L...............................................................................................1-2
Dial Button...................................................................................................................... 1-2
Select Button..................................................................................................................1-3
Volume Button ............................................................................................................... 1-3
Screen Button ................................................................................................................1-3
Conference Button ......................................................................................................... 1-3
Transfer Button ..............................................................................................................1-3
Hold Button ....................................................................................................................1-4
Speaker Button ..............................................................................................................1-4
Navigation Button...........................................................................................................1-4
LCD Panel and Screen Configuration............................................................................ 1-6
Scroll Key .......................................................................................................................1-7
Microphone .................................................................................................................... 1-7
vii
Status Indicator .............................................................................................................. 1-7
Transfer/Hold/Speaker Button LED ...............................................................................1-7
Rear Panel of ITP-5012L .....................................................................................................1-8
Bottom Panel of ITP-5012L..................................................................................................1-9
Chapter2 Assembling ITP-5012L............................................................................. 2-1
Before you use the ITP-5012L .............................................................................................2-1
Checking the parts in the ITP-5012L package............................................................... 2-1
Installing the ITP-5012L.......................................................................................................2-2
Chapter 3 Getting Started........................................................................................3-1
Booting the ITP-5012L......................................................................................................... 3-1
Environment Setting Mode...................................................................................................3-2
Menu Structure .............................................................................................................. 3-3
Using the Buttons in Edit Mode...................................................................................... 3-5
Setting Environment ............................................................................................................3-6
Tel. Number Set/Modify .................................................................................................3-6
Network Set/Modify........................................................................................................ 3-6
Load & Upgrade Set/Modify........................................................................................... 3-9
Authentication Server Related Set/Modify ................................................................... 3-10
Completion of Settings.......................................................................................................3-11
Chapter 4 Basic Features........................................................................................ 4-1
Dialling from Recent Call Log ..............................................................................................4-1
Dialling from the Outgoing/Incoming Menu ..........................................................................4-2
Dialling Most Recent Outgoing/Incoming Number ...............................................................4-3
Speed Dialling .....................................................................................................................4-3
Calling through Speakerphone ............................................................................................4-3
viii
Calling through Handset ......................................................................................................4-4
Answering Calls...................................................................................................................4-5
Conference Calls .................................................................................................................4-6
Load Group .................................................................................................................... 4-7
Connecting Conference. ................................................................................................4-8
Screen Features ..................................................................................................................4-9
Dialling Directly from the AOM screen......................................................................... 4-10
Soft Menu..................................................................................................................... 4-12
Executive/Secretary...........................................................................................................4-13
Executive Status Display ............................................................................................. 4-13
Executive/Secretary Message .....................................................................................4-14
Message............................................................................................................................4-17
Leaving Messages ....................................................................................................... 4-17
Message Cancel ..........................................................................................................4-17
Confirming/ Returning/ Deleting Messages .................................................................4-18
Chapter 5 Soft Menus..............................................................................................5-1
Entering the Soft Menu screen ............................................................................................5-1
Menu Selection ..............................................................................................................5-2
Soft Menu.......................................................................................................................5-2
Last Redial................................................................................................................... ........5-3
Automatic Redial/Retry ..................................................................................................5-3
Save/Repeat........................................................................................................................5-3
Speed Dial ...........................................................................................................................5-5
Directory ..............................................................................................................................5-6
Universal Answer.................................................................................................................5-6
Page Pickup ......................................................................................................................5-10
SVMi Message ..................................................................................................................5-10
Page ..................................................................................................................................5-12
Internal Page................................................................................................................ 5-12
External Page .............................................................................................................. 5-13
All Page........................................................................................................................ 5-13
Call Park And Page......................................................................................................5-13
Do Not Disturb ...................................................................................................................5-14
Setting DND .................................................................................................................5-14
Cancelling DND ........................................................................................................... 5-14
Meet Me Page ...................................................................................................................5-15
Status Message.................................................................................................................5-16
In/Out Group......................................................................................................................5-17
OHVA BLOCK ...................................................................................................................5-17
Timer .................................................................................................................................5-18
Call Duration Timer ...................................................................................................... 5-18
Timer Function ............................................................................................................. 5-18
ix
Chapter 6 Application Program Menus .................................................................... 6-1
About Main Menu.................................................................................................................6-1
How to Select an Item..........................................................................................................6-2
Using the PhoneBook ..........................................................................................................6-3
Searching a Telephone Number....................................................................................6-4
Querying and Dialling Recent Caller IDs .....................................................................6-17
Querying and Dialling Recent Called Numbers ........................................................... 6-19
Registering Telephone Numbers ................................................................................. 6-21
Editing Groups .............................................................................................................6-23
Deleting All Telephone Numbers ................................................................................. 6-25
Checking Users Own Extension Number.................................................................... 6-26
Using the Electronic Note ............................................................................................6-27
Enabling a Wakeup Call...............................................................................................6-28
Setting an Alarm Clock ................................................................................................6-29
Managing a Schedule ..................................................................................................6-30
Using a Memo pad....................................................................................................... 6-35
Using a Calculator........................................................................................................6-38
Searching Time in Cities around the World .................................................................6-40
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D-DAY Plus..................................................................................................................6-42
Unit Convert ................................................................................................................. 6-45
Message............................................................................................................................6-47
Received Message ...................................................................................................... 6-48
Sent Message ..............................................................................................................6-54
Text Message Box .......................................................................................................6-57
Setting Ring type/Volum ....................................................................................................6-60
Selecting Ring Type.....................................................................................................6-61
Setting the Ringer Volume ...........................................................................................6-62
Setting OffHook volume ............................................................................................... 6-63
Setting Handset Volume ..............................................................................................6-64
Setting Speaker Volume ..............................................................................................6-64
Setting Broadcast Volume ...........................................................................................6-65
Call forwarding...................................................................................................................6-66
Configuring the phone .......................................................................................................6-69
Changing a Password.................................................................................................. 6-70
Locking a Phone ..........................................................................................................6-71
Setting Answering Mode ..............................................................................................6-73
Setting Boss Answering Mode .....................................................................................6-75
Setting a Language...................................................................................................... 6-77
Setting the Method of CID Display...............................................................................6-78
Setting an Absent Message ......................................................................................... 6-80
Displaying Internal Calls ..............................................................................................6-82
Entering a Users Name............................................................................................... 6-83
Annex A Additional Information .............................................................................. A-1
Absence Message Code and Message .............................................................................. A-1
Entering Characters............................................................................................................A-2
Selecting Entering Mode............................................................................................... A-2
Entering Characters ...................................................................................................... A-3
Supporting Samsung Network SYNC Program................................................................... A-5
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List of Figures

Figure 1.1 Front Panel of the ITP-5012L .....................................................................1-2
Figure 1.2 Status Screen of the LCD Panel................................................................. 1-7
Figure 1.3 Rear Panel of the ITP-5012L...................................................................... 1-8
Figure 1.4 Bottom Panel of the ITP-5012L ..................................................................1-9
Figure 2.1 Components of the ITP-5012L Package ....................................................2-1
Figure 2.2 Connecting the Handset to the ITP-5012L .................................................2-2
Figure 2.3 Adding the Desk Support into the ITP-5012L............................................. 2-3
Figure 2.4 Connecting the LAN cable to the ITP-5012L.............................................. 2-3
Figure 2.5 Connecting PC to the ITP-5012L................................................................ 2-4
Figure 2.6 Connecting Power adapter to the ITP-5012L .............................................2-5
Figure 2.7 Connecting the Recording Device to the Phone ........................................2-6
Figure 4.1 Recent Call Log .......................................................................................... 4-1
Figure 4.2 PhoneBook .................................................................................................4-2
Figure 4.3 Call Receipt Message................................................................................. 4-5
Figure 4.4 Conference Group ...................................................................................... 4-6
Figure 4.5 Load Group................................................................................................. 4-7
Figure 4.6 Conference Connection Status .................................................................. 4-8
Figure 4.7 Basic Screen when using the Screen Button ............................................. 4-9
Figure 4.8 AOM screen................................................................................................ 4-9
Figure 4.9 Soft Menu screen...................................................................................... 4-10
Figure 4.10 Executive Status Display Screen ............................................................4-10
Figure 4.11 Executive Status Display ........................................................................ 4-13
Figure 4.12 Selecting Executive/Secretary Message Recipient................................. 4-14
Figure 4.13 Selecting Executive/Secretary Message ................................................. 4-15
Figure 4.14 Entering Executive/Secretary Message ..................................................4-15
Figure 5.1 Soft Menu screen........................................................................................ 5-1
Figure 6.1 Main Menu Screen of Applications.............................................................6-1
Figure 6.2 Selecting the [Phone Book] Menu .............................................................. 6-3
Figure 6.3 PhoneBook .................................................................................................6-3
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Figure 6.4 Selecting the [Search] Menu ......................................................................6-4
Figure 6.5 Sub-Menus of the [Search] Menu............................................................... 6-4
Figure 6.6 Selecting the [By speed dial #] Menu ......................................................... 6-5
Figure 6.7 Selecting the [By name] Menu.................................................................... 6-7
Figure 6.8 Checking Information on the Telephone Number....................................... 6-9
Figure 6.9 Selecting the [By phone number] Menu ...................................................6-10
Figure 6.10 Selecting [By group] Menu ......................................................................6-13
Figure 6.11 Group List ................................................................................................6-13
Figure 6.12 Checking Information on a Telephone Number....................................... 6-14
Figure 6.13 Selecting the [By time] Menu................................................................... 6-15
Figure 6.14 Searching a Telephone Number By Time ...............................................6-15
Figure 6.15 Checking Information on a Telephone Number....................................... 6-16
Figure 6.16 Selecting the [Outgoing] Menu ................................................................6-17
Figure 6.17 Recent Outgoing Calls.............................................................................6-17
Figure 6.18 Checking Information on Outgoing Calls................................................. 6-18
Figure 6.19 Selecting the [Incoming] Menu ................................................................6-19
Figure 6.20 Recent Incoming Calls.............................................................................6-19
Figure 6.21 Checking Information on the Number of Incoming Calls ......................... 6-20
Figure 6.22 Selecting the [New number] Menu ..........................................................6-21
Figure 6.23 Entering Characters in the New Number Items....................................... 6-22
Figure 6.24 Selecting the [Edit Group] Menu.............................................................. 6-23
Figure 6.25 Group List ................................................................................................6-24
Figure 6.26 Selecting the [Delete all] Menu................................................................ 6-25
Figure 6.27 Selecting the [My own number] Menu ..................................................... 6-26
Figure 6.28 Checking the [My own number] ...............................................................6-26
Figure 6.29 Selecting the [E-Diary] Menu................................................................... 6-27
Figure 6.30 Sub-Menus of the [E-Diary] Menu ........................................................... 6-27
Figure 6.31 Selecting the [Wakeup call] Menu ........................................................... 6-28
Figure 6.32 Setting a Wakeup Call ............................................................................. 6-28
Figure 6.33 Selecting the [Alarm] Menu .....................................................................6-29
Figure 6.34 Setting an Alarm Clock ............................................................................ 6-29
Figure 6.35 Selecting the [Daily planner] Menu..........................................................6-30
Figure 6.36 Specifying Dates to be Registered .......................................................... 6-31
Figure 6.37 Schedule Setting...................................................................................... 6-31
Figure 6.38 Selecting the [Daily planner] Menu..........................................................6-32
Figure 6.39 Selecting the Schedule of Registered Dates........................................... 6-32
xiii
Figure 6.40 Selecting the [Daily planner] Menu..........................................................6-33
Figure 6.41 Selecting the Schedule to be Deleted. ....................................................6-34
Figure 6.42 Selecting the [Memo pad] Menu..............................................................6-35
Figure 6.43 Entering Notes.........................................................................................6-35
Figure 6.44 Selecting the [Memo pad] Menu..............................................................6-36
Figure 6.45 Memo List ................................................................................................6-36
Figure 6.46 Selecting the [Calculator] Menu............................................................... 6-38
Figure 6.47 Calculator.................................................................................................6-38
Figure 6.48 Selecting the [World Time] Menu ............................................................6-40
Figure 6.49 Checking World Time ..............................................................................6-40
Figure 6.50 Selecting the [D-Day Plus] Menu............................................................. 6-42
Figure 6.51 D-Day Search List.................................................................................... 6-42
Figure 6.52 D-Day Date Entry..................................................................................... 6-43
Figure 6.53 D-Day Add ...............................................................................................6-43
Figure 6.54 D-Day Search Item .................................................................................. 6-44
Figure 6.55 Selecting the [Unit Convert] Menu...........................................................6-45
Figure 6.56 Sub Menus of [Unit Convert] Menu .........................................................6-45
Figure 6.57 Unit Selection Screen .............................................................................. 6-46
Figure 6.58 Unit Conversion Result Screen ..............................................................6-46
Figure 6.59 Selecting [Message] Menu ......................................................................6-47
Figure 6.60 Text Message Main Screen..................................................................... 6-47
Figure 6.61 Selecting [Received] Menu...................................................................... 6-48
Figure 6.62 Received Message Box........................................................................... 6-48
Figure 6.63 Received Text Message Box................................................................... 6-49
Figure 6.64 Confirm Message..................................................................................... 6-50
Figure 6.65 Notice Interval.......................................................................................... 6-51
Figure 6.66 Notice Sound Selection ...........................................................................6-52
Figure 6.67 Message Display Screen......................................................................... 6-53
Figure 6.68 Selecting the [Sent] Menu .......................................................................6-54
Figure 6.69 Sent Message Box .................................................................................. 6-54
Figure 6.70 Write New Message ................................................................................ 6-55
Figure 6.71 Draft ......................................................................................................... 6-56
Figure 6.72 Sent Message Box .................................................................................. 6-57
Figure 6.73 Selecting the [Draft] Menu ....................................................................... 6-58
Figure 6.74 Draft ......................................................................................................... 6-58
Figure 6.75 Selecting the [Volume] Menu................................................................... 6-60
xiv
Figure 6.76 Sub Menus of [Sound/Volume] Menu......................................................6-60
Figure 6.77 Selecting the [Ring Type] Menu ..............................................................6-61
Figure 6.78 Setting the Ring Type (Melody) ...............................................................6-61
Figure 6.79 Selecting [Ringer Volume] Menu .............................................................6-62
Figure 6.80 Setting the Ringer Volume....................................................................... 6-62
Figure 6.81 Selecting the [OffHook Volume] Menu ....................................................6-63
Figure 6.82 Setting the OffHook Volume .................................................................... 6-63
Figure 6.83 Selecting the [Handset Volume] Menu .................................................... 6-64
Figure 6.84 Setting the Handset Volume.................................................................... 6-64
Figure 6.85 Selecting [Speaker Volume] Menu .......................................................... 6-65
Figure 6.86 Setting the Speaker Volume.................................................................... 6-65
Figure 6.87 Selecting the [Broadcast Volume] ...........................................................6-66
Figure 6.88 Setting the Broadcast Volume ................................................................. 6-66
Figure 6.89 Selecting the [Forward] Menu.................................................................. 6-67
Figure 6.90 Setting the Call Forwarding .....................................................................6-67
Figure 6.91 Selecting the [Config] Menu ....................................................................6-69
Figure 6.92 Sub Menus of [Config] Menu ...................................................................6-69
Figure 6.93 Selecting the [Password] Menu ...............................................................6-70
Figure 6.94 Entering Password................................................................................... 6-70
Figure 6.95 Selecting the [Lock] Menu .......................................................................6-71
Figure 6.96 List of Phone Lock ................................................................................... 6-72
Figure 6.97 Selecting the [Answering Mode] Menu....................................................6-73
Figure 6.98 Specifying Answering Mode ....................................................................6-73
Figure 6.99 Selecting the [Boss Answering] Menu.....................................................6-75
Figure 6.100 Setting Boss Answering Mode................................................................6-75
Figure 6.101 Selecting the [LANGUAGE] Menu..........................................................6-77
Figure 6.102 Setting a LANGUAGE ............................................................................6-77
Figure 6.103 Selecting the [CID Display] Menu...........................................................6-78
Figure 6.104 Setting CID Display Mode ......................................................................6-79
Figure 6.105 Selecting the [Absent Msg.] Menu..........................................................6-80
Figure 6.106 Setting an Absent Message.................................................................... 6-80
Figure 6.107 Entering an Absent Message .................................................................6-81
Figure 6.108 Selecting the [Internal call] Menu ...........................................................6-82
Figure 6.109 Specifying Internal Call Display Mode....................................................6-82
Figure 6.110 Selecting the [My Name] Menu ..............................................................6-83
Figure 6.111 Entering My Name.................................................................................. 6-83
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List of Tables

Table 1.1 Status Indicator ............................................................................................ 1-7
Table 3.1 Usage of Buttons Used for Editing............................................................... 3-5
Table A.1 List of Absence Messages ......................................................................... A-1
Table A.2 Location of Alphabet Letters on Dial Buttons ............................................. A-3
Chapter1 Things You Should Know
In this chapter, the ITP-5012L IP Phone is briefly introduced and the shape, name and features of each part of ITP-5012L are carefully described.
Introduction to ITP-5012L Phone
The ITP-5012L IP phone represents a new era for voice and date communications.The ITP 5012L uses Internet Protocol (IP) to send/receive voice and data. For voice communication, the ITP-5012L IP phone uses your existing data network connection in your home or office. There is no need for a separate telephone connection reducing your communication infrastructure costs.The ITP­5012L IP phone has a large LCD that simplifies access to important information and features using the navigation buttons.

Main Features

1-1
The ITP-5012L IP phone has a total of 12 Select buttons associated with the
LCD panel. To access the information or feature displayed on LCD panel, simply press the related Select button next to the LCD panel.
♦ ♦ Samsung Enterprise IP Solution systems provide a number of convenient
features, such as call forwarding , caller ID, paging, voice and text messaging, DND, call pickup, and speed dial functions. The ITP 5012L phone allows the user to access most of these features using the Select buttons.. Each IPT 5012L phone can be tailored to each user’s individual requirements
♦ ♦ The IP phone, in additon to the dial buttons, has a number of dedicated
function buttons such as: volume control buttons; , a conference button used to make conference calls; a transfer button to transfer callers to another phone user;a hold button that places the current caller on hold; and a speaker button which allows you to speak to your callers with your hands free. Also, the IP phone has navigation buttons that guide you in the use specific ITP 5012L phone functions, such as the Phonebook, electronic diary, Text messaging, volume control, call forwarding, and executive/ secretary hot line functions. In addition, there is the screen button to change the screen mode and a scroll key
1-2
Chapter 1 Things You Should Know
to scroll between the various functions on the LCD panel.
♦ ♦ The ITP 5012L phone has a phone status indicator to allow you to see the
status of your phone when away from your desk. It indicates such things as received messages, incoming calls and recalling calls.Icons on the LCD panel also clearly indicate what options are set on the phone and presents the call status and other information.
Front Panel of the ITP-5012L
The name and features of each part of ITP-5012L IP phone will be given in detail below.
Select buttons (6)
Status Indicator
Scroll Button
Navigation Button
Microphone
Conference
Transfer Button
Volume Button
Screen Button
LCD Panel
Select buttons (6)

Dial Button

Speaker Button
Hold Button
Figure 1.1 Front Panel of the ITP-5012L
Dial Button
The dial buttons are used to enter numbers and alpha characters. They are composed of [0]-[9] digits, as well as the [*] and [#] buttons. Alphabet characters can also be entered usingthe dial buttons. For convenienceyou can make a call to one of your phonebook speed dial number by pressing the related dial button for
more than 2 seconds.

Select Button

A total of 12 Select buttons are positioned on the left and right side of LCD panel: 6 Select buttons on each side of LCD panel. To select a specific item on the LCD panel, the users can simply press the Select button next to that item.

Volume Button

The volume button is used to adjust the volume of the handset, speakerphone, ringer, background music and page announcements. The [u] button lowers the sound volume and the [t] button increase the sound volume.

Screen Button

The ITP-5012L IP phone has a number of screens of information including, the Idle screen, Programmable features screen and Fixed features screen. The Screen button is used to select the required screen.
1-3

Conference Button

This button is used to make a conference call among a group of up to 5 people , including the user. If this button is presse d in idle mode, the setup screen for a conference call will appear on the LCD panel. The conference participants phone numbers can be entered directly .

Transfer Button

Pressing the Transfer button during a call will cause the setup screen for call transfer appears on the LCD panel. This button is used in the following cases:
When transferring the current call to another extension user or external party. To toggle between the caller and another extension user when making an
inquiry call.
1-4
Chapter 1 Things You Should Know

Hold Button

The hold button is used to place a call on hold .

Speaker Button

This is used to make a call or speak on the phone without lifting the handset. The user can answer the phone using the speakerphone by pressing the [Send] button. To change from the telephone handset to the speakerphone during a call, press the [Speaker] button and put the replace the handset.

Navigation Buttons

This Navigation buttons help the user easily use various features of the ITP 5012L phone.
Menu Button
This button displays the main phone menu, which is configured in using icons, for the various functions available to the user, When using the phones menu system pressing this button in a menu will display further menu options..
Send Button
The Send button is used to answer and make calls. After dialling the required party’s phone number with the dial buttons, pressing the Send button makes the call. Pressing the Send button in the in the ringing state will answer the call, in idle state it will allow the user to check recently received or called numbers . Also, if this button is pressed for more than 2 seconds, the last external call can be redialled.
Enter Button
This button is used to select a highlighted feature or to save information programmed in the phone’s menu system.
1-5
Direction buttons
These buttons are used to navigate through the menu items or to move the cursor when editing characters (entering or cancelling) on the LCD panel.
[ ] Button
In the idle condition press this button to access the Phone menu. This button is also used to move the cursor upward in the menu mode or to move to the previous item from the currently displayed item.
[ ] Button
In the idle condition press this button to access the phones Ring tone and Volume menu. This button is also used to move the cursor downward in the menu mode or to move to the next item from the currently displayed item.
[ ] Button
In the idle condition press this button to access the Text Message Menu . This button is also used to move the cursor to the left in the menu mode.
[ ] Button
In the idle condition press this button to access the phones PhoneBook menu.
This button is used to move the cursor to the right in the menu mode.
End Button
This button is used to disconnect a call after a conversation or return to the last idle screen when using in the phones menu system.
Cancel Button
This button is used to erase any characters or numbers entered using the dial buttons, or to move to the previous menu screen when using the phones menu system.
1-6
Chapter 1 Things You Should Know

LCD Panel and Screen Configuration

The LCD panel of ITP-5012L is a graphic LCD supported by 16 gray colors with a total pixel size of 320 x 240. This can display all alphabet letters and numbers. On the LCD panel, the call process and progress status will be displayed, as well as the features available in menu mode. The LCD of ITP-5012L is configured in two sections: the status section at the top of the LCD shows using icons alarms, messages, answer mode, network connection, executive-secretary hot line, etc. and the main section of the screen displays various program processes and their results.
Status Icons
: Executive-Secretary ♦ : Forward ♦ : Call Back ♦ : Answer Mode ♦ : Do Not Disturb (DND) ♦
: Headset
: Group Listen ♦ : Mute : Alarm ♦ : Message ♦ : Network Connection
Figure 1.2 Status Screen of the LCD Panel

Scroll Key

Can be used as an alternative to the Navigation button to to quickly move between the items displayed in the phone menu system..

Microphone

At the right of the speaker button, there is a microphone that looks like a small hole. This allows users to can speak to there callers in speakerphone mode . To do so, press the speaker button first.

Status Indicator

The status indicator is positioned in the upper right hand corner of the LCD panel. The indicator shows the IP phone status in 3 colors, red, pink and blue.
Ta ble 1.1 S tatus Indicator
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Features Status of LCD Indicators
Busy/Off-Hook Steady red. Station Ring Flashing red slowly. Trunk. Ring Flashing blue slowly. Recall Ring Flashing blue rapidly. Message Camp On Flashing red. Do Not Disturb Fast flashing red with in 1 -sec ond inte r val.

Transfer/Hold/Speaker Button LED

The [Transfer] button, [Hold] button, and [Speaker] button have a LED indicator that displays a red LED whenever any of those buttons is pressed or according to the phone status. Refer below .
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Chapter 1 Things You Should Know
Rear Panel of ITP-5012L
On the rear panel of ITP-5012L phone, there are the power connection jack, PC connection jack and LAN connection jack.
LAN Connection Jack
PC Connection Jack
Power Connection Jack
Figure 1.3 Rear Panel of the ITP-5012L
The ITP-5012L IP phone is supplied with a A C power adapter and this
adaptor must be used.
If an alternative power adapter is used for, the ITP-5012L IP phone this may
result in serious damage a nd vo ids the w arra nty.
Bottom Panel of ITP-5012L
On the bottom of ITP-5012L IP phone, there are the handset cord jack and line-out jack for connection to a recording device.
Recording device connection jack
Handset connection jack
Figure 1.4 Bottom Panel of the ITP-5012L
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To the recording device line-out jack, any general recording device can be
connected. The users can connect a tape recorder to record any te lep hone conversation.
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Chapter 1 Things You Should Know
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