Sprint and Nextel have come together offering you more choice
and flexibility to do whatever you want, whenever you want.
This powerful combination brings you access to more
products, more services, and more of what you need to do
more of what you want. Welcome to a future full of
possibility. Welcome to the new Sprint.
Welcome and thank you for choosing Sprint.
i
Introduction
This Phone Guide introduces you to Sprint PCS Service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Sprint PCS Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
will also help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.
ii
Phone
Guide
Note:
WAR NI NG
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.sprint.com and sign on to My PCS to access
the most recent version of the phone guide.
Please refer to the Important Safety Information section
on page 207 to learn about information that will help
you safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.
Getting Started
Section 1
2
Section 1A
Setting Up Service
In This Section
⽧ Getting Started With Sprint PCS Service
⽧ Setting Up Your Voicemail
⽧ Sprint PCS Account Passwords
⽧ Getting Help
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your Sprint PCS Service.
Setting Up Service
Section 1A: Setting Up Service3
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you
need to do is unlock it.
If your phone is not activated, please refer to the activation
card included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press the unlock button located on the lower left side
down and release to turn the phone on.
2. Select Unlock.
To select a softkey, press the softkey button directly below the
Note:
softkey text that appears at the bottom left and bottom right
of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not appear if
there is no corresponding action available.
4Section 1A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode
䡲 Record your name announcement
䡲 Record your greeting
䡲 Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your passcode)
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your
voicemail account, Sprint recommends you enable your
voicemail passcode.
For more information about using your voicemail, see “Using
Voicemail” on page 176.
Setting Up Service
Section 1A: Setting Up Service5
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint PCS Vision® or Sprint Power Vision
ensure that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the invoice for your
Sprint PCS Service), you can get a sub-account password at
www.sprint.c om.
www.sprin t.com and to use when calling Sprint
Voicemail Password
You'll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 176 for more information on your voicemail password.
Sprint PCS Vision or Sprint Power Vision Password
With your IP-830w by Samsung, you may elect to set up a Sprint
PCS Vision or Sprint Power Vision password. This optional
password may be used to authorize purchase of Premium
Services content and to protect personal information on
multi-phone accounts.
For more information, or to change your passwords, sign on
to
www. sp rin t. co m or call Sprint Customer Service at
1-888-211-4PCS (4727).
SM
account. To
6Section 1A: Setting Up Service
Getting Help
Visit www.sprint.com
You can go online to:
䢇 Access your account information
䢇 Check your minutes used (depending on your
Sprint PCS service plan)
䢇 View and pay your bill
䢇 Make your life easier by enrolling in Sprint PCS online
billing and automatic payment
䢇 Purchase accessories
䢇 Shop for the latest Sprint Power Vision phones
䢇 View available Sprint PCS service plans and options
䢇 Learn more about Sprint Power Vision and other great
products like Sprint PCS Picture Mail, games, ringers,
screen savers, and more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇 Dial on your wireless phone
䢇 Sign on to your account at www .sprint.co m.
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers).
䢇 Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742.
Setting Up Service
Section 1A: Setting Up Service7
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle.
To access automated invoicing information:
䊳 Press .
This service may not be available in all Affiliate areas.
Note:
Sprint 411
You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings; movie listings or showtimes; driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call, and the operator can automatically connect your call
at no additional charge.
There is a per-call charge to use Sprint 411 and you will be
billed for airtime.
To call Sprint 411:
䊳 Press .
8Section 1A: Setting Up Service
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.
To access Sprint PCS Operator Services:
䊳 Press .
For more information or to see the latest in products and
services, visit us online at
www.sprin t.com.
Setting Up Service
Section 1A: Setting Up Service9
10
Your Phone
Section 2
12
Section 2A
Your Phone: The Basics
In This Section
⽧ Front View of Your Phone
⽧ Features of Your Phone
⽧ Turning Your Phone On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Built-in QWERTY Keypad
⽧ Phone Modes
Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of your
phone.
Phone Basics
Section 2A: Your Phone: The Basics13
Front View of Your Phone
14Section 2A: Your Phone: The Basics
Key Functions
1. Speaker allows you to hear the other caller and the
different ring tones or sounds offered by your phone.
2. Title Ba r allows you to view the icons associated with the
phone functionality.
3. Today Screen this is the default Windows Mobile screen.
From here you can navigate to other programs, phone,
etc.
4. Headset Jack allows you to plug in an optional headset
for convenient, hands-free conversations.
5. Voi ce Not es Key automatically launches the Notes
screen. From here you can record or type notes.
6. Vol ume Key allows you to adjust the ringer volume in
standby mode (with the phone open) or adjust the voice
volume during a call. The volume key can also be used to
scroll up or down to navigate through the different
menu options. To mute the ringer during an incoming
call, press the volume key up or down.
7. OK Key allows you to access the menu screen. It also
allows you to accept choices when navigating through a
menu.
8. Left S oftkey allows you to select softkey actions or menu
items corresponding to the bottom left line on the
display screen.
9. Tal k Ke y allows you to place or receive calls, answer Call
Waiting, use Three-Way Calling, or activate Voice Dial.
10. Voicemail Key allows you to press and hold to
automatically dial your voicemail.
11. PDA Power/Key Lock allows you to place your phone in
standby to save battery usage. Also used to lock your
keypad.
Phone Basics
Section 2A: Your Phone: The Basics15
12. Qwerty Keypad allows you to enter numbers, letters, and
characters using a full Qwerty keypad interface.
13. Soft Reset Hole allows you to use your stylus to perform a
soft reset on your device if necessary.
14. Power/Accessory Interface Connector allows you to
connect a power cable and optional accessories, such as
a USB cable.
15. Microphone where the microphone port is located on
your phone.
16. Back/Clear Key deletes characters from the display in
text entry mode. When in a menu, press the Back key to
return to the previous menu. This key also allows you to
return to the previous screen in a Sprint PCS Vision
session.
17. SD Card I/O Slot allows you to insert a memory card for
extra file storage.
18. End/Power Key ends a call. Press and hold this key for
two seconds to turn your phone on or off. While in the
main menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press to enter silent mode and mute the ringer
19. Right Softkey allows you to select softkey actions or
menu items corresponding to the bottom right line on
the display screen.
20. Navigation Key scrolls through the phone’s menu
options.
16Section 2A: Your Phone: The Basics
Display Icons
Various icons appear on your phone's display during
operation. The following table lists and describes these icons.
Indicates signal strength. More bars mean better
signal.
Indicates GPS is on for location.
Indicates GPS for 911 is active.
Indicates your device is in Flight mode and your
cellular radio is turned off (that is, the phone is
turned off but the PDA is on).
Indicates the system speaker for the selected profile
is set to On.
Indicates the system speaker for the selected profile
is set to Off.
Indicates the ringer for the selected profile is set to
Vibrate.
Indicates your phone is charging.
Indicates the 1xRTT high speed data transfer
protocol is supported.
EV-DO protocol: Indicates your phone has high
speed data services, for video streaming and
downloads.
Your phone is outside your home area. While
roaming, another wireless provider may be
handling your call. The service rate for the call may
be higher than those made from within your home
area.
Phone Basics
Section 2A: Your Phone: The Basics17
Indicates ActiveSync or a Data Session is currently
in use.
Indicates two or more message icons are being
displayed, your battery charge is low, or you have
missed a call.
Indicates you have a new text message. If you tap
this icon, a window is displayed that allows you to
access the Inbox.
Indicates you have a new voicemail message. If you
tap this icon a window is displayed that allows you
to listen to new voicemail messages.
Indicates you have a missed call. If you tap the icon
a window is displayed indicating the number of
calls missed. It also gives you the ability to view the
missed call information.
Indicates your phone is in Speakerphone mode.
Indicates your phone is in use.
Indicates the status of the Bluetooth radio (on or
off).
Indicates the keypad is locked.
18Section 2A: Your Phone: The Basics
Features of Your Phone
Congratulations on the purchase of your phone. The IP-830w
by Samsung is lightweight, easy-to-use, and reliable, and it
also offers many significant features and service options. The
following list previews some of those features and provides
page numbers where you can find out more:
䢇 Digital dual-band capability allows you to make and
receive calls while on the Nationwide Sprint PCS Network
and to roam on other 1900 and 800 MHz digital networks
where Sprint has implemented roaming agreements
(page 62); and to make and receive calls on compatible
850 and 1900 MHz GSM digital networks while roaming
internationally in GSM mode.
䢇 Sprint PCS Mail, SMS Text Messaging (page 190), and SMS
Voice Messaging provide quick and convenient messaging
capabilities.
䢇 Sprint PCS® Voice Command lets you dial phone numbers
by speaking someone’s name or the digits of that person’s
phone number (page 200).
䢇 The built-in Scheduler offers several personal information
management features to help you manage your busy
lifestyle (page 105).
䢇 Your phone is equipped with a Location feature for use in
connection with location-based services that may be
available in the future (page 56).
䢇 Speed dial lets you dial phone numbers with one or two
keypresses (page 28).
Phone Basics
Section 2A: Your Phone: The Basics19
Turning Your Phone On and Off
Turning Your Phone On
To turn yo ur ph on e o n:
䊳 Press down and release lock button on the bottom left
side of the phone.
When your phone finds a signal, it automatically enters
standby mode – the phone’s idle state. At this point, you are
ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for Sprint PCS Service by pressing any key (when your
phone is turned on).
The Power Save feature helps to conserve your battery power
Note:
when you are in an area where there is no signal.
Turning Yo ur Phone Off
To turn yo ur ph on e o ff :
䊳 Press down and release the lock button.
Your screen remains blank while your phone is off (unless the
battery is charging).
When the device is either plugged into a car charging port or
Note:
when the CLC cable is connected to the device and also
plugged into a power source, the device will automatically
turn voice and wireless ON regardless of the Flight Mode or
OFF setting.
20Section 2A: Your Phone: The Basics
Using Your Phone’s Battery and Charger
War nin g!
Use only Sprint-approved or manufacturer-approved
batteries and chargers with your phone. The failure to use
a Sprint-approved or manufacturer-approved battery and
charger may increase the risk that your phone will
overheat, catch fire, or explode, resulting in serious bodily
injury, death, or property damage.
Sprint- or manufacturer-approved batteries and accessories
can be found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-343-1114 to order. They’re also
available at
www.sprint.com – click the Wireless link under
“Personal,” and then click Accessories under
“Shop Sprint PCS Online.”
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It
allows you to recharge your battery before it is fully drained.
The battery provides up to three hours of continuous digital
talk time.
When the battery reaches 5% of its capacity, the battery icon
blinks. When there are approximately two minutes of talk
time left, the phone sounds an audible alert and then powers
down.
Long backlight settings, searching for service, vibrate mode,
Note:
Bluetooth, and browser use affect the battery’s talk and
standby times.
Be sure to watch your phone’s battery level indicator and
Tip:
charge the battery before it runs out of power.
Phone Basics
Section 2A: Your Phone: The Basics21
Installing the Battery
To install the Li-Ion battery:
䊳 Insert the battery into the opening on the back of the
phone at a 45-degree angle, making sure to line up the
gold contacts. Gently press down until it snaps into
place.
Removing the Battery
To remove your battery:
䊳 Press the release latch to the left to release the battery,
pull up and out at a 45-degree angle. (Use the recessed
tabs on the left and right sides of the battery near the
bottom to facilitate removal.)
22Section 2A: Your Phone: The Basics
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